CN104506418A - Search and contact system and method - Google Patents

Search and contact system and method Download PDF

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Publication number
CN104506418A
CN104506418A CN201410798900.5A CN201410798900A CN104506418A CN 104506418 A CN104506418 A CN 104506418A CN 201410798900 A CN201410798900 A CN 201410798900A CN 104506418 A CN104506418 A CN 104506418A
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China
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search
user
chat
service
server
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CN201410798900.5A
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Chinese (zh)
Inventor
丁景涛
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Ding Jingtao
Lian Jie
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Individual
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Priority to CN201410798900.5A priority Critical patent/CN104506418A/en
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Abstract

The invention relates to a search and contact system and a search and contact method. The search and contact system comprises a server and a terminal, wherein the terminal sends search contents input by a search user to the server; the server sends a service user matched with the search contents from a database of the server to the terminal and establishes a chat channel between the search user and the service user; a chat relation is built between the search user and the service user through the chat channel; therefore the technical problem is solved. According to the system and the method, the chat relation, which is forwarded by the server, can be directly built with a merchant publishing keywords by the keywords, and new service users are continuously added for participating in the chat through searching in a chatting process, so that a chat in which the search user serves as a center and the service demand of the search user can be solved is formed. The system and the method are used for building a novel search technology based on applications of a WeChat public number; a direct chat channel between the search user and an object is built trough a background server, so that text and voice communication is directly carried out, and an O2O (online-to-offline) service process can be implemented.

Description

A kind of search contacted system and method
Technical field
The present invention relates to a kind of search contacted system and method, a kind of platform based on similar micro-letter public number form carries out the system and method for keyword search, and can set up contact and chat etc.
Background technology
QQ is that acquaintance chats, but the stranger based on " thing " chats current or blank, and this kind of O2O (the Online To Offline now that is applied in, to under line on online off-line/line, referring to and the commercial chance under line be combined with the Internet, allow the Internet become the foreground of off-line transaction) domain requirement is large especially, realizes this demand by public number, promotion rate is fast, and client and businessman do not need the advantages such as mounting software.
At present, O2O e-commerce development is very rapid, similar with conventional internet, O2O also needs a kind of search system and method to solve the INFORMATION DISCOVERY problem of client and businessman, conventional Internet searches principal mode is that search information returns the webpage comprising this information, namely search for information return information, this search form can not meet the actual demand of current O2O very well: 1. the information change of businessman is very fast, on line, information often upgrades and does not catch up with, and a lot of businessman does not have the ability upgrading information on line at any time; 2. do shopping under line and more focus on the communication of client and businessman, traditional search is linked up and inconvenience; 3. a large amount of uses of smart mobile phone, the mobile phone chats software particularly as micro-letter one class is popularized rapidly, and integrating community service by micro-letter becomes a kind of possibility; 4. under line, the past has 114, but needs human relay working, and often the line is busy, or Service Source shortage; 5. passing by Mei Jia retail shop all needs oneself micro-signal, promote and be difficult to, and client needs to add the communication that a lot of micro-signals could realize convenience, this patent all businessmans can push away a micro-signal jointly, the ability that client also could be able to be realized by a micro-signal realization past a lot of micro-signal; 6. the contact methods such as phone are returned based on Baidu's search, need to carry out chat in addition to link up, and, this process has had no relations with search system, areal relation is bad control also, in addition, must reveal the contact method of server, and server only allows the client of the keyword in his service to call him up, instead of insurance, house property medium etc.; 7. the present mode by businessman's cohort, but more noisy.
Summary of the invention
The object of this invention is to provide a kind of search contacted system and method.The object of the invention is to be achieved through the following technical solutions:
A kind of search contacted system, comprise server and terminal, described server is connected by network system with terminal, described network system comprises any one or wherein multiple combination in the Internet, public telephone network, mobile telephone network, wide area network, local area network (LAN), corporate intranet, described server comprises receiver module, database module, transaction platform and sending module, and described terminal comprises collection terminal and transmission ends, the search content that search subscriber inputs by described collection terminal and positional information send transmission ends to, this transmission ends sends to the receiver module of server again by network system, receiver module is transferred to database module again, the service-user mated with described search content and positional information is sent to sending module by database module again, described service-user is sent to transaction platform by described sending module, chat channels is set up between described search subscriber and service-user, by this chat channels, search subscriber and service-user set up chat relationship, described sending module can forward the chat content of search subscriber and service-user.
Further preferably, described search contacted system is the search contacted system based on micro-letter public number.
Further preferably, described chat channels comprises and receives the direct chat channels forwarded or the public number chat interface according to the requirement of search subscriber, the information of service-user being sent it back search subscriber based on server, is selected to set up by search subscriber.
Further preferably, the service-user mated with described search content be comprise this keyword registered service-user and its coverage of registering covers the position that search subscriber provides.
Further preferably, the user profile of multiple service-user and multiple search subscriber is stored in described database module; Described service-user comprises the pet name, the chat software used and the user ID in this chat software thereof that described service-user provides, the multiple information on services keyword issued and multiple coverages keyword, coverage coordinate range; Described search subscriber comprises the pet name, the chat software used and the user ID in this chat software thereof that described search subscriber provides, the position of this user, contact method information.
A kind of search contact method, described method is: 1. stroll: search subscriber all can check by transaction platform the merchandise news stored in database module before search with after search, selects voluntarily with which service-user to come in for a chat according to each Keyword Tag of merchandise news; 2. search for: search subscriber is by perhaps positional information in the collection terminal inputted search of terminal, then transmission ends sends it to the receiver module of server again by network system, receiver module is transferred to database module again, the service-user mated with described search content and positional information is sent to sending module by database module again, described service-user is sent to transaction platform by described sending module, and search subscriber can be chatted with service-user; 3. the direct chat channels forwarded is received based on server: described transaction platform can set up the chat channels between search subscriber and service-user simultaneously, step 1. and 2. in search subscriber and service-user set up chat relationship by this chat channels, solving practical problems; This chat relationship is get in touch with the chat interface of any chat system, comprises micro-letter public number itself, qq, credulity, note and phone etc.
Further preferably, step 1. and 2. in search subscriber also can require that the pet name of service-user is sent it back the chat interface of this search subscriber by server, selected to set up chat relationship by search subscriber, solve practical problem.
Further preferably, described search contact method is the search contact method based on micro-letter public number, described search subscriber checks the information of the coupling stored in the merchandise news or search data library module stored in the database module of described server by this micro-letter public number, and by step 3. or 4. described in contact method carry out chatting or getting in touch with.
Further preferably, the described direct chat channels forwarded based on server reception can participate in chat by the search service-user that constantly increase is new in chat process, is formed centered by search subscriber, solves the chat of its demand for services.
Further preferably, the chat content between described search subscriber and all service-users, search subscriber can be set as one or certain several or all service-user visible, also can be set as that service-user can only see the content issuing oneself.
Further preferably, the chat message that information can send to server and reception server to forward by search subscriber in the following manner that carry out chatting in chat channels two ends: A. search subscriber pays close attention to the public number that certain this search contacted system is supported, by micro-letter public number, information is transmitted to described server by micro-communication system; B. search subscriber directly speech the information sent of reception server on transaction platform; The chat message that information can send to server and reception server to forward by service-user in the following manner that carry out chatting in chat channels two ends: A. server and service-user are friend relation, then the mode of direct dealing platform being chatted by good friend is chatted; B. server knows the user ID of service-user in its chat interface used, and the mode of directly carrying out stranger's chat is chatted; C. service-user pays close attention to the public number that certain this search contacted system is supported, by micro-letter public number, information is transmitted to described server by micro-communication system.
The invention provides a kind of search contacted system and method, its beneficial effect mainly had is: this system and method directly can set up with the businessman issuing keyword the chat relationship forwarded by server by keyword, and in chat process, can constantly increase new service-user participation chat by search, formed centered by search subscriber, solve the chat of its demand for services.This system and method can be the application based on micro-letter public number, set up a kind of novel search technique: search information returns people, by background server, set up the direct chat channels with this object, directly carry out word and voice communication, complete the service process of O2O.
Accompanying drawing explanation
With reference to the accompanying drawings the present invention is described in further detail below.
Fig. 1 is the structural representation of the search contacted system described in the embodiment of the present invention;
Fig. 2 is the keyword message schematic diagram of the service-user described in the embodiment of the present invention.
Embodiment
A kind of platform based on micro-letter public number form described in the embodiment of the present invention carries out the system and method for keyword search, and can set up contact and chat.For specific experiment case, embodiment is described below, should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
Embodiment 1
A kind of search contacted system, as shown in Figure 1, comprise server 1 and terminal 3, described server 1 is connected by network system 2 with terminal 3; Described server 1 comprises receiver module 11, database module 12, transaction platform 13 and sending module 14, and described terminal 3 comprises collection terminal 31 and transmission ends 32.The collection terminal 31 of terminal 3 by the information transmission that collects to transmission ends 32, information is sent to the receiver module 11 of server 1 by transmission ends 32 by network system 2, receiver module 11 mates in information transmission to database module 12 with the information stored in database module 12, then send the information of coupling to sending module 14, sending module 14 is sent in transaction platform 13 again.
Embodiment 2
A kind of search contacted system based on micro-letter public number, as shown in Figure 1, search subscriber sends transmission ends 32 at collection terminal 31 to by micro-letter public number inputted search content and positional information, this transmission ends 32 sends to the receiver module 11 of server 1 again by network system, receiver module 11 is transferred to database module 12 again, the service-user mated with described search content and positional information is sent to sending module 14 by database module 12 again, described service-user is sent to transaction platform 13 by described sending module 14, chat channels is set up between described search subscriber and these service-users, by this chat channels, this chat channels comprises and receives the direct chat channels forwarded or the public number chat interface according to the requirement of search subscriber, the information of service-user being sent it back search subscriber based on server, selected to set up by search subscriber, then search subscriber and service-user set up chat relationship, and described sending module can forward the chat content of search subscriber and service-user.
Embodiment 3
A kind of search contact method based on micro-letter platform, described method is: search subscriber all can check the merchandise news stored in database module before search with after search by the entrance of pointing out in transaction platform, select the service-user useful with oneself to come in for a chat voluntarily according to each Keyword Tag of merchandise news, such as, Xiao Li is search subscriber, it wants to find the service-user relevant to " financing ", and the information stored in database module has " management of personal money " keyword, then Xiao Li can put out " management of personal money ", the pet name (routine little Huang) can be shown above, contact method (routine 131....) and simple introduction (routine management of personal money is available in all varieties) etc., if want to set up chat relationship with it, then click " connection ", and after confirming to set up chat relationship, this information can send by transaction platform, prompting little Huang, then search subscriber Xiao Li just can be contacted by transaction platform with service-user little Huang.
Embodiment 4
A kind of search contact method based on public number platform, described method is: search subscriber is by perhaps positional information etc. in the public number inputted search of the collection terminal of terminal, then transmission ends sends it to the receiver module of server again by network system, receiver module is transferred to database module again, the service-user mated with described search content and positional information is sent to sending module by database module again, described service-user is sent to transaction platform by described sending module, and search subscriber can be chatted with service-user.
Embodiment 5
A kind of search contact method based on micro-letter platform, buyer is search initiator (i.e. search subscriber), seller is keyword registration side (i.e. service-user), search subscriber is by perhaps positional information etc. in the public number inputted search of collection terminal, such as, search " automobile ", then this information can be sent to the receiver module of server by transmission ends by network system, receiver module transfers to database module again, then mated by the relevant information in database module, then the service-user that have registered vehicle key word of coupling is sent by sending module, the content sent comprises commodity, address, phone, the related content such as brief introduction and details, as shown in Figure 2.After sending, server can be set up for search subscriber foundation and service-user (such as " automobile ") simultaneously contact, make to set up between search subscriber and service-user and receive based on server the direct chat channels forwarded, directly can carry out word and voice communication, complete the service process of O2O, solve the practical problem of search subscriber and service-user.The direct chat channels that should forward based on server reception can participate in chat by the search service-user that constantly increase is new in chat process, is formed centered by search subscriber, solves the chat of its demand for services.Chat content between described search subscriber and all service-users, search subscriber can be set as one or certain several or all service-user visible, also can be set as that service-user can only see content issuing oneself etc.
Above-mentioned search subscriber also can require that the information of service-user is sent it back the chat interface of this search subscriber by server, is selected voluntarily to set up chat relationship, solve practical problem by search subscriber; This chat relationship is get in touch with the chat interface of any chat system, comprises micro-letter public number itself, qq, credulity, note and phone etc.
Embodiment 6
The chat message that information can send to server and reception server to forward by search subscriber in the following manner that carry out chatting in chat channels two ends: A. search subscriber adds in the database module of server, and set up a public number and chat; B. search subscriber directly speech the information sent of reception server on transaction platform; The chat message that information can send to server and reception server to forward by service-user in the following manner that carry out chatting in chat channels two ends: A. server and service-user are friend relation, then the mode of direct dealing platform being chatted by good friend is chatted; B. server knows the user ID of service-user in its chat interface used, and the mode of directly carrying out stranger's chat is chatted; C. service-user adds in the database module of server, sets up a public number and chat in transaction platform.
Embodiment 7
The user profile of multiple service-user and multiple search subscriber is stored in database module described in above-mentioned all embodiments; Described service-user comprises the pet name, the chat software used and the user ID in this chat software thereof that described service-user provides, the multiple information on services keyword issued and multiple coverages keyword, coverage coordinate range; Described search subscriber comprises the pet name, the chat software used and the user ID in this chat software thereof that described search subscriber provides, the position of this user, contact method information.
As further preferred embodiment, described network system comprises any one or wherein multiple combination in the Internet, public telephone network, mobile telephone network, wide area network, local area network (LAN), corporate intranet.
As further preferred embodiment, in above-described embodiment, the service-user mated with described search content be comprise this keyword registered service-user and its coverage of registering covers the position that search subscriber provides.
The present invention is not limited to above-mentioned preferred forms, anyone for the present invention any modification done under enlightenment of the present invention or change, and every have identical with the application or akin technical scheme, all drops within protection scope of the present invention.

Claims (10)

1. a search contacted system, comprise server and terminal, described server is connected by network system with terminal, described network system comprises any one or wherein multiple combination in the Internet, public telephone network, mobile telephone network, wide area network, local area network (LAN), corporate intranet, it is characterized in that: described server comprises receiver module, database module, transaction platform and sending module, described terminal comprises collection terminal and transmission ends;
The search content that search subscriber inputs by described collection terminal and positional information send transmission ends to, this transmission ends sends to the receiver module of server again by network system, receiver module is transferred to database module again, the service-user mated with described search content and positional information is sent to sending module by database module again, described service-user is sent to transaction platform by described sending module, chat channels is set up between described search subscriber and service-user, by this chat channels, search subscriber and service-user set up chat relationship, described sending module can forward the chat content of search subscriber and service-user.
2. search contacted system according to claim 1, is characterized in that: described search contacted system is the search contacted system based on micro-letter public number.
3. search contacted system according to claim 1 and 2, it is characterized in that: described chat channels comprises and receives the direct chat channels forwarded or the public number chat interface according to the requirement of search subscriber, the information of service-user being sent it back search subscriber based on server, is selected to set up by search subscriber.
4. search contacted system according to claim 1 and 2, is characterized in that: the service-user mated with described search content be comprise this keyword registered service-user and its coverage of registering covers the position that search subscriber provides.
5. search contacted system according to claim 1, is characterized in that: the user profile storing multiple service-user and multiple search subscriber in described database module; Described service-user comprises the pet name, the chat software used and the user ID in this chat software thereof that described service-user provides, the multiple information on services keyword issued and multiple coverages keyword, coverage coordinate range; Described search subscriber comprises the pet name, the chat software used and the user ID in this chat software thereof that described search subscriber provides, the position of this user, contact method information.
6. search for a contact method, it is characterized in that: described method is:
1. stroll: search subscriber all can check by transaction platform the merchandise news stored in database module before search with after search, selects voluntarily with which service-user to come in for a chat according to each Keyword Tag of merchandise news;
2. search for: search subscriber is by perhaps positional information in the collection terminal inputted search of terminal, then transmission ends sends it to the receiver module of server again by network system, receiver module is transferred to database module again, the service-user mated with described search content and positional information is sent to sending module by database module again, described service-user is sent to transaction platform by described sending module, and search subscriber can be chatted with service-user;
3. the direct chat channels forwarded is received based on server: described transaction platform can set up the chat channels between search subscriber and service-user simultaneously, step 1. and 2. in search subscriber and service-user set up chat relationship by this chat channels, solving practical problems;
4. chat voluntarily: step 1. and 2. in search subscriber also can require that the pet name of service-user is sent it back the chat interface of this search subscriber by server, selected to set up chat relationship by search subscriber, solve practical problem; This chat relationship is get in touch with the chat interface of any chat system, comprises micro-letter public number itself, qq, credulity, note and phone.
7. search contact method according to claim 6, it is characterized in that: described search contact method is the search contact method based on micro-letter public number, described search subscriber checks the information of the coupling stored in the merchandise news or search data library module stored in the database module of described server by this micro-letter public number, and by step 3. or 4. described in contact method carry out chatting or getting in touch with.
8. the search contact method according to claim 6 or 7, it is characterized in that: the described direct chat channels forwarded based on server reception can participate in chat by the search service-user that constantly increase is new in chat process, formed centered by search subscriber, solve the chat of its demand for services.
9. search contact method according to claim 8, it is characterized in that: the chat content between described search subscriber and all service-users, search subscriber can be set as one or certain several or all service-user visible, also can be set as that service-user can only see the content issuing oneself.
10. the search contact method according to claim 6 or 7, it is characterized in that: the chat message that information can send to server and reception server to forward by search subscriber in the following manner that carry out chatting in chat channels two ends: A. search subscriber pays close attention to the public number that certain this search contacted system is supported, by micro-letter public number, information is transmitted to described server by micro-communication system; B. search subscriber directly speech the information sent of reception server on transaction platform; The chat message that information can send to server and reception server to forward by service-user in the following manner that carry out chatting in chat channels two ends: A. server and service-user are friend relation, then the mode of direct dealing platform being chatted by good friend is chatted; B. server knows the user ID of service-user in its chat interface used, and the mode of directly carrying out stranger's chat is chatted; C. service-user pays close attention to the public number that certain this search contacted system is supported, by micro-letter public number, information is transmitted to described server by micro-communication system.
CN201410798900.5A 2014-12-22 2014-12-22 Search and contact system and method Pending CN104506418A (en)

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