CN104469420A - Service emergency method, device and system for interactive personality TV (IPTV) - Google Patents

Service emergency method, device and system for interactive personality TV (IPTV) Download PDF

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Publication number
CN104469420A
CN104469420A CN201310542542.7A CN201310542542A CN104469420A CN 104469420 A CN104469420 A CN 104469420A CN 201310542542 A CN201310542542 A CN 201310542542A CN 104469420 A CN104469420 A CN 104469420A
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China
Prior art keywords
emergency
terminal
network
user
epg
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Granted
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CN201310542542.7A
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Chinese (zh)
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CN104469420B (en
Inventor
曹传东
武炳亮
杨金刚
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ZTE Corp
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ZTE Corp
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Priority to CN201310542542.7A priority Critical patent/CN104469420B/en
Priority to PCT/CN2014/080327 priority patent/WO2015067055A1/en
Publication of CN104469420A publication Critical patent/CN104469420A/en
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Publication of CN104469420B publication Critical patent/CN104469420B/en
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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/23Processing of content or additional data; Elementary server operations; Server middleware
    • H04N21/231Content storage operation, e.g. caching movies for short term storage, replicating data over plural servers, prioritizing data for deletion
    • H04N21/23103Content storage operation, e.g. caching movies for short term storage, replicating data over plural servers, prioritizing data for deletion using load balancing strategies, e.g. by placing or distributing content on different disks, different memories or different servers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/23Processing of content or additional data; Elementary server operations; Server middleware
    • H04N21/231Content storage operation, e.g. caching movies for short term storage, replicating data over plural servers, prioritizing data for deletion
    • H04N21/23109Content storage operation, e.g. caching movies for short term storage, replicating data over plural servers, prioritizing data for deletion by placing content in organized collections, e.g. EPG data repository
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/20Servers specifically adapted for the distribution of content, e.g. VOD servers; Operations thereof
    • H04N21/25Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies
    • H04N21/254Management at additional data server, e.g. shopping server, rights management server
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/60Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client 
    • H04N21/63Control signaling related to video distribution between client, server and network components; Network processes for video distribution between server and clients or between remote clients, e.g. transmitting basic layer and enhancement layers over different transmission paths, setting up a peer-to-peer communication via Internet between remote STB's; Communication protocols; Addressing
    • H04N21/643Communication protocols
    • H04N21/64322IP
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/81Monomedia components thereof
    • H04N21/8126Monomedia components thereof involving additional data, e.g. news, sports, stocks, weather forecasts
    • H04N21/814Monomedia components thereof involving additional data, e.g. news, sports, stocks, weather forecasts comprising emergency warnings

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  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Databases & Information Systems (AREA)
  • Business, Economics & Management (AREA)
  • Emergency Management (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)

Abstract

The invention relates to the technical field of network televisions and provides a service emergency method for an interactive personality TV (IPTV). The service emergency method for the IPTV includes the following steps that a main EPG starts a service request towards an IPTV service system according to an access request of a user terminal; when the service request fails, the user terminal starts a single user emergency mode for the user terminal, and user information and historical access node information of the user terminal are obtained; the user information, the historical access node information and an emergency identification for representing that the user terminal is in an emergency mode are returned to the user terminal so that the user terminal can have access to an edge EPG corresponding to the user information and the historical access node information. The invention further provides a service emergency device and system for the IPTV. According to the service emergency method, device and system for the IPTV, the stability and use continuity of the IPTV service system can be improved, and user experience is promoted.

Description

The business emergency method of network TV terminal, Apparatus and system
Technical field
The present invention relates to Web TV technical field, particularly relate to a kind of business emergency method, Apparatus and system of network TV terminal.
Background technology
IPTV(Interactive Personality TV, network TV terminal, also known as IPTV) be a kind of broadband network business integrating the multiple technologies such as the Internet, multimedia, communication, it is for providing the multiple interactive services comprising Digital Television to domestic consumer by broadband cable net.
EPG(Electronic Program Guide, electric program menu), index and the navigation of the miscellaneous service that IPTV provides all have been come by EPG system.In fact IPTV EPG is exactly a gate system of IPTV.Interface and the Web page of EPG system are similar, EPG interface generally all provide all kinds of menu, button, link etc. user can be supplied to select the assembly directly clicked during program; The interface of EPG also can comprise all kinds of dynamic or static content of multimedia browsed for user.
User can pass through PC(Personal Computer, personal computer) terminal, Set Top Box and the various ways such as television set, multimedia handset access EPG enjoyment IPTV service.But current its stability of IPTV service system is not high, when occurring the fault such as network, machine, can not be user allocations of edge EPG according to preset strategy, easily cause IPTV EPG service exception, directly affect using and experiencing of user, therefore urgently improve.
Summary of the invention
Main purpose of the present invention is the business emergency method providing a kind of network TV terminal, is intended to the stability of a system improving network TV terminal, when IPTV service system occurs abnormal, ensures that the use of user is unaffected.
The invention provides a kind of business emergency method of network TV terminal, comprise the following steps:
Main EPG according to the access request of user terminal to network TV terminal IPTV service system initiating business request;
When service request failure, single user contingency mode is started to described user terminal, and obtains its user profile and history access node information;
By described user profile and history access node information and represent that the emergency identification that user terminal is in contingency mode is back to described user terminal by response, for the edge EPG that its access is corresponding with described user profile and history access node information.
Preferably, described when service request failure, single user contingency mode is started to described user terminal, and the step obtaining its user profile and history access node information comprises:
User terminal, when access service thrashing, is redirected to main EPG and carries emergency identification by edge EPG;
Main EPG starts single user contingency mode according to described emergency identification, and obtains user profile and history access node information.
Preferably, said method is further comprising the steps of:
According to described emergency identification to continuous single user meet an urgent need quantity add up, carry out alarm when reaching preset value to webmaster.
Preferably, said method is further comprising the steps of:
According to continuous single user meet an urgent need quantity start the emergent or emergent timer of grouping of the whole network, timer time then starts the whole network contingency mode or grouping contingency mode and alarm.
Preferably, said method is further comprising the steps of:
Meet an urgent need at the whole network or under the emergency rating that divides into groups, access the operation system of IPTV, when discovery IPTV service System recover is normal, the whole network contingency mode or grouping contingency mode being reverted to normal mode.
The present invention also provides a kind of business emergency set of network TV terminal, comprises main EPG and edge EPG, and described main EPG is used for:
According to the access request of user terminal to network TV terminal IPTV service system initiating business request;
When service request failure, single user contingency mode is started to described user terminal, and obtains its user profile and history access node information;
By described user profile and history access node information and represent that the emergency identification that user terminal is in contingency mode is back to described user terminal by response, for the edge EPG that its access is corresponding with described user profile and history access node information.
Preferably, described edge EPG is used for when access service thrashing, user terminal is redirected to main EPG and carries emergency identification;
Described main EPG is used for starting single user contingency mode according to described emergency identification, and obtains user profile and history access node information.
Preferably, described main EPG also for according to described emergency identification to continuous single user meet an urgent need quantity add up, carry out alarm when reaching preset value to webmaster.
Preferably, described main EPG also for meet an urgent need according to continuous single user quantity start the emergent or emergent timer of grouping of the whole network, timer time then starts the whole network contingency mode or grouping contingency mode and alarm.
Preferably, said apparatus also comprises emergency recovery module, for meeting an urgent need at the whole network or accessing the operation system of IPTV under the emergency rating that divides into groups, when discovery IPTV service System recover is normal, the whole network contingency mode or grouping contingency mode is reverted to normal mode.
The present invention also provides a kind of business emergency system of network TV terminal, and it comprises the business emergency set of network TV terminal.This business emergency set comprises main EPG and edge EPG, and described main EPG is used for:
According to the access request of user terminal to network TV terminal IPTV service system initiating business request;
When service request failure, single user contingency mode is started to described user terminal, and obtains its user profile and history access node information;
By described user profile and history access node information and represent that the emergency identification that user terminal is in contingency mode is back to described user terminal by response, for the edge EPG that its access is corresponding with described user profile and history access node information.
The business emergency method of network TV terminal provided by the present invention, device or system, when IPTV service system occurs abnormal, automatically start emergent when user accesses, and user profile, nodal information and emergency identification are returned to user terminal by response, for the edge EPG that its access is corresponding, thus ensure that user logins successfully kimonos and does honest work often.Invention increases the stability of IPTV system and use continuity, improving the experience of user.Therefore, the proposition of this invention has general practical application meaning in the IPTV service field of meeting an urgent need.
Accompanying drawing explanation
Fig. 1 is the flow chart of the business emergency method of network TV terminal in one embodiment of the invention;
Fig. 2 is the flow chart of the business emergency method of network TV terminal in another embodiment of the present invention;
Fig. 3 is the structural representation of the business emergency set of network TV terminal in one embodiment of the invention;
Fig. 4 is the working timing figure with the business emergency system of network TV terminal in one embodiment of the invention.
The realization of the object of the invention, functional characteristics and advantage will in conjunction with the embodiments, are described further with reference to accompanying drawing.
Embodiment
Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
The invention provides a kind of business emergency method of network TV terminal, with reference to shown in Fig. 1, in one embodiment of the invention, the business emergency method of network TV terminal comprises the following steps:
Step S10, main EPG according to the access request of user terminal to network TV terminal IPTV service system initiating business request (such as: obtain load-balancing information, obtain crypto token EncryptToken etc.); User terminal is when accessing IPTV service system, and first by user profile such as this unified interface of main EPG input login accounts, then ask IPTV service system, IPTV system is user terminal allocations of edge EPG according to user account number and preset strategy.Obtain corresponding data message by edge EPG from IPTV service system and show user.
Step S20, when service request failure, starts single user contingency mode to described user terminal, and obtains its user profile and history access node information; See foregoing teachings, in the embodiment of the present invention, the main EPG emergency data (i.e. user profile and history access node information) that every day, a synchronous IPTV service system generated, in the access process of user terminal, the user profile such as the account of the information of edge EPG and user can be synchronized to main EPG when exhibiting data information by edge EPG simultaneously.In the embodiment of the present invention, main EPG is when asking IPTV service system by preset tactful allocations of edge EPG failure, single user contingency mode is started to unique user terminal, with the user profile of synchronously being come by the edge EPG of access and history access node information before obtaining, the user profile such as the account of such as user synchronously and the information etc. of edge EPG.
Step S30, by described user profile and history access node information and represent that the emergency identification that user terminal is in contingency mode is back to described user terminal by response, for the edge EPG that its access is corresponding with described user profile and history access node information.User profile and history access node information are directly sent to user terminal by main EPG by the embodiment of the present invention, avoid when operation system breaks down, IPTV service system cannot the situation of allocations of edge EPG, and user terminal still can access IPTV service system.
In the embodiment of the present invention, user profile comprises the account information, grouping, allocation template etc. of user, the information etc. of the edge EPG that history access node information is accessed before comprising user.If user accesses main EPG by user terminal (such as PC terminal, Set Top Box and television set, multimedia handset etc.), and operation system breaks down when causing delaying machine, main EPG starts single user contingency mode to the user terminal that will access, by the user profile of synchronously coming and history access node information and represent that the emergency identification that user terminal is in contingency mode returns to user terminal by response, directly access this edge EPG for user terminal.The embodiment of the present invention avoids after operation system breaks down, and can not be user terminal allocations of edge EPG thus the situation causing user to use according to preset strategy, improves the stability of IPTV system and uses continuity.
With reference to shown in Fig. 2, in one embodiment of the invention, said method also can comprise the following steps:
Step S40, user terminal, when access service thrashing, is redirected to main EPG and carries emergency identification by edge EPG; Such as, when edge EPG obtains data message failure according to the access request of user from operation system, edge EPG is that user terminal distributes an emergency identification, to represent that this is accessed unsuccessfully, and user terminal is redirected to main EPG, for main EPG process;
Step S50, starts single user contingency mode according to described emergency identification, and obtains user profile and history access node information.Main EPG starts single user according to described emergency identification and meets an urgent need, and obtains emergency data (i.e. user profile and history access node information).Then, user profile, history access node information and emergency identification are back to described user terminal by response, for the edge EPG that its access is corresponding with described user profile and history access node information.
In one embodiment of the invention, said method also can comprise the following steps:
According to described emergency identification to continuous single user meet an urgent need quantity add up, carry out alarm when reaching preset value to webmaster, webmaster sends alarm after receiving alarm and SMS notification engineering maintenance personnel, so as to accelerate safeguard.
In another embodiment of the present invention, said method also can comprise the following steps:
According to continuous single user meet an urgent need quantity start the emergent or emergent timer of grouping of the whole network, timer time then starts the whole network contingency mode or grouping contingency mode and alarm.Such as, main EPG adds up continuous alone emergent quantity, starts the whole network to meet an urgent need countdown when reaching certain quantity, and by network management alarm and SMS notification engineering maintenance personnel, complete in countdown, then startup the whole network or grouping EPG meet an urgent need, and alarm notification.When starting the whole network and meeting an urgent need or divide into groups emergent, main EPG, by access emergency data, realizes the acquisition of user profile and history access node information and sends to corresponding user terminal, for the edge EPG that user terminal access is corresponding, thus continuing to provide service.
In further embodiment of this invention, said method also can comprise the following steps:
Meet an urgent need at the whole network or under the emergency rating that divides into groups, access the operation system of IPTV, when discovery IPTV service System recover is normal, the whole network contingency mode or grouping contingency mode being reverted to normal mode.Such as, when startup the whole network is emergent or grouping is emergent, main EPG, by accessing emergency data, realizes the acquisition of user profile and history access node information, thus continues to provide service; Meanwhile, the operation system of IPTV is accessed in trial, and when trial finds that IPTV service System recover is normal, recovery the whole network is met an urgent need or grouping contingency mode is normal mode.
The present invention also provides a kind of business emergency set of network TV terminal, for realizing said method.With reference to shown in Fig. 3, in the embodiment of the present invention, the business emergency set of network TV terminal comprises main EPG10 and edge EPG 20, and described main EPG10 is used for:
According to the access request of user terminal to network TV terminal IPTV service system initiating business request;
When service request failure, single user contingency mode is started to described user terminal, and obtains its user profile and history access node information;
By described user profile and history access node information and represent that the emergency identification that user terminal is in contingency mode is back to described user terminal by response, for the edge EPG 20 that its access is corresponding with described user profile and history access node information.
In the embodiment of the present invention, user profile comprises the account information, grouping, allocation template etc. of user, the information etc. of the edge EPG that history access node information is accessed before comprising user.If user accesses main EPG10 by user terminal (such as PC terminal, Set Top Box and television set, multimedia handset etc.), and operation system breaks down when causing delaying machine, main EPG10 starts single user contingency mode to the user terminal that will access, the user profile of just synchronously coming and history access node information and represent that the emergency identification that user terminal is in contingency mode returns to user terminal by response, directly access this edge EPG 20 for user terminal.The embodiment of the present invention avoids after operation system breaks down, and can not be user terminal allocations of edge EPG20 thus the situation causing user to use according to preset strategy, improves the stability of IPTV system and uses continuity.
In the embodiment of the present invention, user terminal, for when access service thrashing, is redirected to main EPG10 and carries emergency identification by edge EPG 20;
Described main EPG10 starts single user contingency mode according to described emergency identification, and obtains user profile and history access node information.
Such as, when edge EPG 20 obtains data message failure according to the access request of user from operation system, edge EPG 20 distributes an emergency identification, to represent that this accesses unsuccessfully for user terminal, and user terminal is redirected to main EPG10, for main EPG10 process; Main EPG10 starts single user according to described emergency identification and meets an urgent need, and obtains emergency data (i.e. user profile and history access node information).Then, user profile, history access node information and emergency identification are back to described user terminal by response, for the edge EPG that its access is corresponding with described user profile and history access node information.
In one embodiment of the invention, above-mentioned main EPG10 also for according to described emergency identification to continuous single user meet an urgent need quantity add up, carry out alarm when reaching preset value to webmaster, webmaster sends alarm after receiving alarm and SMS notification engineering maintenance personnel, to accelerate to safeguard.
In another embodiment of the present invention, above-mentioned main EPG10 also for meet an urgent need according to continuous single user quantity start the emergent or emergent timer of grouping of the whole network, timer time then starts the whole network contingency mode or grouping contingency mode and alarm.Such as, main EPG10 adds up continuous alone emergent quantity, starts the whole network to meet an urgent need countdown when reaching certain quantity, and and by network management alarm and SMS notification engineering maintenance personnel, complete in countdown, then startup the whole network or grouping EPG meet an urgent need, and alarm notification.When starting the whole network and meeting an urgent need or divide into groups emergent, main EPG10 is by access emergency data, realize the acquisition of user profile and history access node information and send to corresponding user terminal, for the edge EPG 20 that user terminal access is corresponding, thus continuing to provide service.
In further embodiment of this invention, the business emergency set of above-mentioned network TV terminal also comprises emergency recovery module 30, for meeting an urgent need at the whole network or accessing the operation system of IPTV under the emergency rating that divides into groups, when discovery IPTV service System recover is normal, the whole network contingency mode or grouping contingency mode are reverted to normal mode.Such as, when start the whole network emergent or grouping is emergent time, emergency recovery module 30 attempts the operation system of access IPTV, and when trial finds that IPTV service System recover is normal, it is normal mode that emergency recovery module 30 recovers the emergent or grouping contingency mode of the whole network.
The present invention also provides a kind of business emergency system of network TV terminal, and this system comprises business emergency set and IPTV service system, the gateway system etc. of above-mentioned network TV terminal.IPTV service system is used for providing user login validation, user plays authentication, synchronizing traffic data.Gateway system is used for the collection of warning information, the displaying of warning information and alarm message notice engineering maintenance personnel.
Workflow with reference to business emergency system one embodiment of Fig. 4 network TV terminal of the present invention is as follows:
User terminal accesses main EPG by jumping to business platform;
Main EPG starts single user when accessing the failure of IPTV service system load balancing and meets an urgent need;
If continuously single user quantity of meeting an urgent need exceedes alarming threshold, send alarm, and enable and start the emergent or emergent countdown of grouping of the whole network;
The whole network is emergent or grouping is emergent and alarm to automatically starting for timer time;
Main EPG, by access emergency data, realizes the acquisition of user profile and nodal information, thus continues to provide service;
Emergency recovery module attempts the operation system of accessing IPTV, when attempting finding that IPTV service System recover is normal, recovering the whole network and meets an urgent need or divide into groups emergent.
The business emergency system of network TV terminal of the present invention is owing to including the business emergency set of above-mentioned network TV terminal, occur abnormal in IPTV service system, when user terminal access, automatically starting is met an urgent need, send user profile, nodal information and emergency identification to user terminal, for the edge EPG that its access is corresponding, thus ensure that user logins successfully kimonos and often does honest work, improve the stability of IPTV system and use continuity, improving the experience of user.
These are only the preferred embodiments of the present invention; not thereby the scope of the claims of the present invention is limited; every utilize specification of the present invention and accompanying drawing content to do equivalent structure or equivalent flow process conversion; or be directly or indirectly used in other relevant technical fields, be all in like manner included in scope of patent protection of the present invention.

Claims (11)

1. a business emergency method for network TV terminal, is characterized in that, comprise the following steps:
Main EPG according to the access request of user terminal to network TV terminal IPTV service system initiating business request;
When service request failure, single user contingency mode is started to described user terminal, and obtains its user profile and history access node information;
By described user profile and history access node information and represent that the emergency identification that user terminal is in contingency mode is back to described user terminal by response, for the edge EPG that its access is corresponding with described user profile and history access node information.
2. the business emergency method of network TV terminal as claimed in claim 1, is characterized in that, described when service request failure, start single user contingency mode, and the step obtaining its user profile and history access node information comprises to described user terminal:
User terminal, when access service thrashing, is redirected to main EPG and carries emergency identification by edge EPG;
Main EPG starts single user contingency mode according to described emergency identification, and obtains user profile and history access node information.
3. the business emergency method of network TV terminal as claimed in claim 2, is characterized in that, further comprising the steps of:
According to described emergency identification to continuous single user meet an urgent need quantity add up, carry out alarm when reaching preset value to webmaster.
4. the business emergency method of network TV terminal as claimed in claim 3, is characterized in that, further comprising the steps of:
According to continuous single user meet an urgent need quantity start the emergent or emergent timer of grouping of the whole network, timer time then starts the whole network contingency mode or grouping contingency mode and alarm.
5. the business emergency method of network TV terminal as claimed in claim 4, is characterized in that, further comprising the steps of:
Meet an urgent need at the whole network or under the emergency rating that divides into groups, access the operation system of IPTV, when discovery IPTV service System recover is normal, the whole network contingency mode or grouping contingency mode being reverted to normal mode.
6. a business emergency set for network TV terminal, comprises main EPG and edge EPG, it is characterized in that, described main EPG is used for:
According to the access request of user terminal to network TV terminal IPTV service system initiating business request;
When service request failure, single user contingency mode is started to described user terminal, and obtains its user profile and history access node information;
By described user profile and history access node information and represent that the emergency identification that user terminal is in contingency mode is back to described user terminal by response, for the edge EPG that its access is corresponding with described user profile and history access node information.
7. the business emergency set of network TV terminal as claimed in claim 6, is characterized in that, described edge EPG is used for when access service thrashing, user terminal is redirected to main EPG and carries emergency identification;
Described main EPG is used for starting single user contingency mode according to described emergency identification, and obtains user profile and history access node information.
8. the business emergency set of network TV terminal as claimed in claim 7, is characterized in that, described main EPG also for according to described emergency identification to continuous single user meet an urgent need quantity add up, carry out alarm when reaching preset value to webmaster.
9. the business emergency set of network TV terminal as claimed in claim 8, it is characterized in that, above-mentioned main EPG also for meet an urgent need according to continuous single user quantity start the emergent or emergent timer of grouping of the whole network, timer time then starts the whole network contingency mode or grouping contingency mode and alarm.
10. the business emergency set of network TV terminal as claimed in claim 9, it is characterized in that, also comprise emergency recovery module, for meeting an urgent need at the whole network or accessing the operation system of IPTV under the emergency rating that divides into groups, when discovery IPTV service System recover is normal, the whole network contingency mode or grouping contingency mode are reverted to normal mode.
The business emergency system of 11. 1 kinds of network TV terminals, is characterized in that, comprises the business emergency set of the network TV terminal according to any one of claim 6 to 10.
CN201310542542.7A 2013-09-25 2013-11-05 Business emergency method, the apparatus and system of network TV terminal Active CN104469420B (en)

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