CN104268692A

CN104268692A - Intelligent catering management system based on network

Info

Publication number: CN104268692A
Application number: CN201410503187.7A
Authority: CN
Inventors: 牛占峰
Original assignee: Individual
Current assignee: Individual
Priority date: 2014-09-26
Filing date: 2014-09-26
Publication date: 2015-01-07

Abstract

The invention provides an intelligent catering management system based on the network. The intelligent catering management system comprises a background main server arranged on the network side, an intelligent terminal arranged on the user side and a restaurant server arranged in a restaurant. A database for storing restaurant information is arranged in the restaurant server, and the restaurant server is used for copying the information in the database into the background main server and is in communication with terminals in the restaurant. The terminals include the handheld service calling terminals allocated for waiters, the cook cooking management terminal arranged in a kitchen, the money collecting terminal and the customizing machine, wherein the money collecting terminal and the customizing machine are arranged at the foreground. According to the intelligent catering management system, the dining table dish ordering link, the service calling link, the kitchen dish making link, the ranking link and the money collecting link are improved, the restaurant service performance and the restaurant service quality are globally and locally improved, the system practicability is improved, and the intelligent catering management system is suitable for application and popularization.

Description

Network food and drink intelligent management system

Technical field

The present invention relates to catering field, in particular to network food and drink intelligent management system.

Background technology

The operational mode of traditional food service industry mainly comprises: the dishes ordering information of waiter's recording user, and menu is delivered to rear kitchen, passes dish on the dining table of ordering dishes again after the cooking dishes of rear kitchen through waiter.After user's dining, the dishes ordering information statistics clearing that cashier transmits according to waiter.This dependence waiter runabout operational mode efficiency comparison is low, and user experience is also poor.

Along with the development of electronic technology, catering industry introduces some complementary electronic equipments more and more, to alleviate the working strength of waiter, improves the accuracy rate of efficiency of service and cash register clearing.Such as: portable wireless dish ordering terminal, on menu, each vegetable and drinks beverage all have unique encodings, waiter according to dish that user orders, by the coding input of correspondence to hand-held wireless dish-order terminal.Dishes ordering information is aggregated into server by this terminal again.Dish is distributed to rear kitchen and is cooked by server, and carries out cash register clearing according to dishes ordering information.Although this digitized formula order dishes system improves the accuracy placed an order, waiter is still needed manually to order dishes service; And once server breaks down temporarily, will affect the normal operation in this dining room, this unsound food management system practicality is poor;

Simultaneously, current queuing system all needs client to get row number bar to scene, dining room, waits for calling out the numbers of waiter on doorway, dining room, and when calling out the numbers, usual restaurant operation personnel can consider the number that the dining table of the number of having dinner and current availability can hold, and determine which number client current has dinner.Such as: the dining table of current idle can hold 4 people, wait for that the sequence number of the client had meal is respectively: No. 1 client 8 people, No. 2 client 3 people, No. 3 client 5 people ...In this case, restaurant operation personnel will select No. 2 clients, although and the time that No. 1 client waits for longer because its number of having dinner is 8, considerably beyond the galleryful of this idle dining table, still so cannot go to have meal.This row number feels poor with mode of calling out the numbers to client, and client often can only wait blindly, waste longer a period of time, and then have impact on have dinner Experience Degree and the satisfaction of client.

For the problem that above-mentioned food management system practicality is poor, at present effective solution is not yet proposed.

Summary of the invention

The object of the present invention is to provide a kind of network food and drink intelligent management system, to solve the above problems.

Provide a kind of network food and drink intelligent management system in an embodiment of the present invention, comprising:

Be arranged at the backstage director server of network side, for being managed registered dining room by internet, and provide the information on services in registered dining room for registered users, and set up the online interaction between registered users and registered dining room;

Be arranged at the intelligent terminal of user side, for the demand for services according to registered users, communicated with backstage director server by internet; Wherein, demand for services at least comprises one of following: restaurant search service, the service of network ordering row number, network meal-ordering service, takes out ordering services, take-away person's service, the generation person of driving service, checkout and payment services; And the restaurant server in the WiFi signal to be provided by the dining room of current position and this dining room is communicated to connect, obtain the dining table information of current customer position, scan according to client the instruction of ordering dishes that this client determined by the menu being printed with Quick Response Code, instruction of this being ordered dishes sends to this restaurant server;

Be arranged at the restaurant server in dining room, be provided with the database storing dining room information in this restaurant server, restaurant server is used for by the information back-up in database to backstage director server, and is established a communications link by each terminal in router and dining room; Wherein, each terminal comprises: for the hand-held service call terminal of waiter's configuration, the cook be arranged in rear kitchen cook office terminal, are arranged at the cashier terminal at foreground place and customization machine;

This intelligent terminal also for after establishing a communications link with above-mentioned restaurant server, shows the electronic menu in this dining room, receives the instruction of ordering dishes that client provides for electronic menu, the details of instruction correspondence and display is ordered dishes; And the instruction of ordering dishes after client being confirmed sends to cook to cook office terminal by restaurant server, in client's dining process, cook the feedback information of office terminal according to the display mode display cook of setting, and display is from the interactive information of restaurant server; Also tapping the demand for services of display interface for receiving client, demand for services being sent to the waiter in dining room by restaurant server, the information between the waiter in realization and dining room is interactive in time;

Above-mentioned cook cooks the instruction of ordering dishes that office terminal forwards for receiving restaurant server, and the dishes ordering information of each vegetable in instruction of ordering dishes according to vegetable classification display; After cook responds dishes ordering information, printed the Quick Response Code of the menu name dining table numbering corresponding with the Quick Response Code of this menu name, the numbering of cook and dishes ordering information by Quick Response Code printer; And receive the Quick Response Code that two-dimensional code scanning device scans the menu name of the vegetable completed, the Quick Response Code of the Quick Response Code of menu name and corresponding dining table numbering is sent to restaurant server, by the hand-held service call terminal that restaurant server calling is corresponding, complete vegetable and send with charge free;

Above-mentioned hand-held service call terminal is used for the calling of playing restaurant server to waiter, and receives the response of waiter, by response feedback to restaurant server;

The checkout instruction that above-mentioned cashier terminal forwards for receiving restaurant server, to pay a bill detail according to the payment information of the client in checkout instruction and instruction generation of ordering dishes, detail of paying a bill sends to above-mentioned intelligent terminal by restaurant server, when paying a bill of receiving that client fed back by above-mentioned intelligent terminal detailed without false information after, client is charged and records charge situation;

Above-mentioned customization machine is also connected with the foreground phone in dining room, the Customer Information that the current call for display foreground phone reception is corresponding; Also for receiving and preserving the predetermined row number of remote Customer, and by restaurant server or directly upload current the having dinner and predetermined case in dining room by internet in real time to backstage director server; Also network enabled carryout service, and provide network take-away person or generation the person of driving function of search.

Said system also comprises: be arranged at the talking pen on dining table, this talking pen is connected with restaurant server, talking pen determines the instruction of ordering dishes of client for the menu being printed with identification code according to client's reading, and by ordering dishes, instruction sends to restaurant server with the wireless signal form of 433MHz ISM band; And read identification code corresponding with call service on described menu, call out corresponding waiter by the mode described identification code being transferred to described restaurant server and serve.

Said system also comprises: be arranged at the wireless dish-order terminal on dining table, for showing the electronic menu in dining room, receives the instruction of ordering dishes that client provides for electronic menu, the details that instruction is corresponding and display is ordered dishes; And the instruction of ordering dishes after client being confirmed sends to cook to cook office terminal by restaurant server, in client's dining process, cook the feedback information of office terminal according to the display mode display cook of setting, and display is from the interactive information of restaurant server; Also tapping the demand for services of display interface for receiving client, demand for services being sent to the waiter in dining room by restaurant server, the information between the waiter in realization and dining room is interactive in time; And just after the meal, receive the evaluation information that client serves vegetable and waiter, and described evaluation information is transferred to described restaurant server.

Said system makes vegetable link, service call link from the predetermined link of dining table, link of arranging in numerical order, link of ordering dishes, rear kitchen, cash register link is all improved, and can back up the data in the operational process of dining room at backstage director server, and set up communicating between dining room with long-distance user by backstage director server, the just perfect Performance and quality of restaurant service from whole and part, improve the practicality of system, be applicable to applying.

Accompanying drawing explanation

Fig. 1 shows the structural representation of the network food and drink intelligent management system that the embodiment of the present invention provides;

Fig. 2 shows another structural representation of the network food and drink intelligent management system that the embodiment of the present invention provides.

Embodiment

Also by reference to the accompanying drawings the present invention is described in further detail below by specific embodiment.

In order to promote the robotization of Catering Management and practical, embodiments provide a kind of network food and drink intelligent management system, as shown in Figure 1, this system comprises: backstage director server 10, and it possesses Catering Management and mobile interchange service dual-use function; For the restaurant server 30 arranged in the intelligent terminal 20 of user and dining room, other terminal can also be set according to automation services demand in dining room, such as: cook office terminal 34, for managing the cashier terminal 35 of cash register, management of consumer information the buying terminal 38 of the customization machine 36 of real-time online, the standby terminal 37 providing other management function, management procurement information for the cook in kitchen after the hand-held service call terminal 33 of the timely respond services of waiter, management; Below each equipment is described.

Backstage director server 10, be arranged at network side, for being managed registered dining room by internet (such as mobile network, internet net), and provide the information on services in registered dining room for registered users, and set up the online interaction between registered users and registered dining room;

Intelligent terminal 20, is arranged at user side, for the demand for services according to registered users, is communicated with backstage director server 10 by internet; Wherein, demand for services at least comprises one of following: restaurant search service, the service of network ordering row number, network meal-ordering service, takes out ordering services, take-away person's service, the generation person of driving service, checkout and payment services; And the restaurant server in the WiFi signal to be provided by the dining room of current position and described dining room is communicated to connect, obtain the dining table information (such as: the Quick Response Code etc. of dining table numbering or dining table) of current customer position, scan according to client the instruction of ordering dishes (order dishes to some extent product information and dining table information are carried in this instruction) that this client determined by the menu being printed with Quick Response Code, instruction of this being ordered dishes sends to this restaurant server.

This intelligent terminal 20 can be smart mobile phone, its operating system can be the iOS system of Apple, also can be Android (Android) system, or the Windows Phone system of Microsoft, there is map search function (Distance positioning service), the details in the dining room searched are provided, user can also carry out systematic searching on this basis, such as: retrieve according to pre-capita consumption price, or retrieve according to vegetable taste, certainly, also can different cities be searched for.In addition, if user is take-away person or the generation person of driving, can also open take-away person in this terminal or generation the person's of driving service function, realize the answer service of network take-away person or the generation person of driving.In order to promote the convenience that user orders, complete except ordering dishes except using Quick Response Code that intelligent terminal 20 scans papery menu, can also be ordered by intelligent terminal 20 pairs of electronic menus, and by the service interface that this dining room provides, complete the related service of dining process.Based on this, above-mentioned intelligent terminal 20 also for after establishing a communications link with restaurant server 30, shows the electronic menu in this dining room, receives the instruction of ordering dishes that client provides for electronic menu, the details of instruction correspondence and display is ordered dishes; And the instruction of ordering dishes after client being confirmed sends to cook to cook office terminal 34 by restaurant server 30, in client's dining process, cook the feedback information of office terminal 34 according to the display mode display cook of setting, and display is from the interactive information of restaurant server 30; Also tapping the demand for services of display interface for receiving client, this demand for services being sent to the waiter in dining room by restaurant server 30, the information between the waiter in realization and dining room is interactive in time; Restaurant server 30, is arranged in dining room,

Be provided with the database storing dining room information in this restaurant server 30, restaurant server 30 for by the information back-up in this database to backstage director server 10, and to be established a communications link by router four 0 and each terminal in dining room; Wherein, this each terminal comprises: for the hand-held service call terminal 33 of waiter's configuration, the cook be arranged in rear kitchen cook office terminal 34, are arranged at the cashier terminal 35 at foreground place and customization machine 36;

Cook cooks the instruction of ordering dishes that office terminal 34 forwards for receiving restaurant server 30, and the dishes ordering information of each vegetable in instruction of ordering dishes according to vegetable classification display; After cook responds this dishes ordering information, printed the Quick Response Code of the menu name dining table numbering corresponding with the Quick Response Code of this menu name, the numbering of cook and dishes ordering information by Quick Response Code printer; And receive the Quick Response Code that two-dimensional code scanning device scans the menu name of the vegetable completed, the Quick Response Code of the Quick Response Code of menu name and corresponding dining table numbering is sent to restaurant server 30, call out corresponding hand-held service call terminal 33 by restaurant server 30, complete vegetable and send with charge free;

Hand-held service call terminal 33 for playing the calling of restaurant server 30 to waiter, and receives the response of waiter, by response feedback to restaurant server 30;

The checkout instruction that cashier terminal 35 forwards for receiving restaurant server 30, to pay a bill detail according to the payment information of the client in this checkout instruction and instruction generation of ordering dishes, detail of paying a bill sends to intelligent terminal 20 by restaurant server 30, when paying a bill of receiving that client fed back by intelligent terminal 20 detailed without false information after, this client is charged and records charge situation;

Checkout instruction in the present embodiment can comprise payment information, and the new line of such as invoice, cash or bank card pay, discount card or dining room consumption card payment etc.Certainly, this checkout can also comprise Third-party payment mode (such as: Alipay pays), different according to the active situation in each dining room, checkout indicates the content comprised also different, client confirm to pay a bill detailed errorless after, can charge to this client, cashier terminal 35, by the concrete condition of record charge, is convenient to the follow-up expense revenue and expenditure to this dining room and is added up.

Customization machine 36 is also connected with the foreground phone in dining room, the Customer Information that the current call for display foreground phone reception is corresponding; Also for receiving and preserving the predetermined row number of remote Customer, and by restaurant server 30 or directly upload current the having dinner and predetermined case in dining room by internet in real time to backstage director server 10; Also network enabled carryout service, and provide network take-away person or generation the person of driving function of search.

The customization machine 36 of the present embodiment can the multiple display device of Supporting connectivity, and be convenient to foreground personnel and check Customer Information, in order to know each function that this customization machine 36 has, the present embodiment is by as follows for its feature list:

Said system makes vegetable link, row number link and cash register link all improve from order dishes link, rear kitchen of dining table, and can back up the data in the operational process of dining room at backstage director server, and set up communicating between dining room with long-distance user by backstage director server, the just perfect Performance and quality of restaurant service from whole and part, improve the practicality of system, be applicable to applying.

The client ordered by intelligent terminal 20 for being unwilling, the said system that the embodiment of the present invention provides additionally provides other mode of ordering, another structural representation of network food and drink intelligent management system shown in Figure 2, this system is except comprising each equipment shown in Fig. 1, also be arranged at the talking pen 31 on dining table, talking pen 31 is connected with restaurant server 30, this talking pen determines the instruction of ordering dishes of client for the menu being printed with identification code according to client's reading, instruction of this being ordered dishes sends to restaurant server 30 with the wireless signal form of 433MHz ISM band, and read identification code (such as: need the corresponding specific identification code of the call service of napkin paper) corresponding with call service on described menu, call out corresponding waiter by the mode described identification code being transferred to described restaurant server and serve.Like this by reading in specific identification code, talking pen can also realize call service.

Infrared ray device and identification code fetch equipment is provided with (such as: CCD in talking pen 31, camera or scanner etc. are with the fetch equipment of minisize pick-up head), the light that infrared ray device sends can make identification code fetch equipment complete reading to identification code everywhere in menu smoothly, and then make talking pen generate corresponding instruction of ordering dishes, and instruction of this being ordered dishes sends to restaurant server 30 with the wireless signal of 433MHz ISM band, and the mode of talking pen identification marking code can adopt correlation technique to realize, the embodiment of the present invention does not do concrete restriction, as long as talking pen can complete the reading of configuration information on menu, menu instruction is generated according to the information read, and the instruction of this menu is wirelessly sent to restaurant server 30.

Or said system can also comprise: be arranged at the wireless dish-order terminal 32 on dining table, wireless dish-order terminal 32, for showing electronic menu, receives the instruction of ordering dishes that client provides for electronic menu, the details that instruction is corresponding and display is ordered dishes; And the instruction of ordering dishes after client being confirmed sends to cook to cook office terminal 34 by restaurant server 30, in client's dining process, cook the feedback information of office terminal 34 according to the display mode display cook of setting, and display is from the interactive information of restaurant server 30; Also tapping the demand for services of display interface for receiving client, demand for services being sent to the waiter in dining room by restaurant server 30, the information between the waiter in realization and dining room is interactive in time; And just after the meal, receive the evaluation information that client serves vegetable and waiter, and described evaluation information is transferred to described restaurant server, so just can collect the feedback information of client in time, promote the service quality of vegetable quality and waiter.

In practical application, can provide according to the actual operation needs in dining room service equipment of ordering accordingly, such as: for dining rooms such as street restaurants, can provide and adopt intelligent terminal to carry out the mode of ordering, talking pen or wireless dish-order lost terminal can be avoided like this.For the dining room etc. had dinner in safer indoor, then can consider to provide talking pen and/or wireless dish-order terminal on each dining table, complete by talking pen or wireless dish-order terminal related services such as ordering.

Corresponding dining table information (Quick Response Code of dining table numbering or dining table), can, according to practical application, be arranged on dining table by dining table information, such as, dining table numbering be pasted on the table, or dining table numbering is arranged on the back side of wireless dish-order terminal.Dining table information can also be arranged on menu.

Consider that relevant dining room row number mode needs user to take row number bar to scene, dining room, and in dining room or near wait have dinner, relatively waste the problem of the personnel time that has dinner, above-mentioned customization machine 36 comprises: (1) remote reservation demand receiver module, for receiving the remote reservation demand that client is sent by internet, wherein, this remote reservation demand carries dining number; (2) estimate waiting time computing module, for according to the dining number of client, the current dining situation in dining room and historical data of having dinner, apply fuzzy mathematics theory, calculate the expectation waiting time of client; (3) information of arranging in numerical order generates and sending module, for generating row number identification code according to the expectation waiting time of client, then by backstage director server 10, this row number information is sent to the intelligent terminal 20 of client; Wherein, this row number information comprises: row number identification code and expectation waiting time.

For the ease of user search to suitable dining room, the intelligent terminal 20 of the present embodiment comprises: restaurant search module, for the dining room type of specifying according to user and hunting zone, search instruction is sent to backstage director server 10, wherein, this search instruction carries dining room type and hunting zone, and this dining room type comprises: price range and/or taste type per capita; Search result display module, for showing the Search Results that backstage director server 10 returns; Correspondingly, backstage director server 10 comprises: search response module, after receiving search instruction, centered by intelligent terminal 20 position, with the hunting zone in this search instruction for radius, search meets the dining room of its dining room type, Search Results is returned to intelligent terminal 20.

Above-mentioned customization machine 36 is communicated with backstage director server 10 by restaurant server 30, or customization machine 36 is directly communicated with backstage director server 10 by internet.

In order to provide more thorough intimate service for user, the customization machine 36 of the present embodiment can record the eating habit of each registered user, such as: custom of ordering dishes.Based on this, customization machine 36 comprises: membership information administration module, and for receiving and storing the register information of member and custom of ordering dishes, wherein, this member comprises: the entity member in this dining room and/or the network member from internet; To have dinner habit statistical module, for searching the custom of ordering dishes of client according to the user name in the log-on message of client, and shown by the sequence of a number of times according to vegetable.。Such service staff will understand the custom of ordering dishes of client in advance, for user provides more quality service.

Consider that dining table may free out in advance, or because cause specific, need the predetermined row number etc. cancelling user, the customization machine 36 of the present embodiment comprises: prompting module of having dinner, when being in clean conditions or idle condition for corresponding dining table of arranging in numerical order as client, send to intelligent terminal 20 prompting of having dinner by backstage director server 10 or mobile network; Row number cancels module, for receive client cancel the notice of row number time, or client at the appointed time in when not having dinner, cancel the row number of having dinner of this client, and send to intelligent terminal 20 notice that row number cancelled by backstage director server 10 or mobile network.

In addition, user also may can choose scene, dining room and arrange in numerical order, based on this, above-mentioned customization machine 36 comprises: on-the-spot row number operational module, for when receiving the instruction of gerentocratic row number, generate corresponding row number information, print this row number information or row number information is wirelessly sent to intelligent terminal 20 corresponding to this row number instruction.

Further, said system also comprises: the standby terminal 37 be connected with restaurant server 30 by router four 0, for managing the financial information and/or personnel information etc. in dining room.

In order to control the cost of food and beverage enterprise, said system also comprises: the buying terminal 38 be connected with restaurant server by router, for sending to restaurant server 30 by purchasing corresponding procurement information at every turn; Wherein, this procurement information comprises: the price that purchasing site, starting material title, raw-material amount of purchase and starting material are corresponding.

The backstage director server 10 of the present embodiment can manage the multiple restaurant servers 30 in compass of competency, and Fig. 1, in order to simplify, only illustrates a restaurant server 30; In order to prevent the data in restaurant server 30 because of the generation of fortuitous event, and cause every loss of data in this dining room, situation about operating cannot be continued, related data is backed up to backstage director server 10 by the restaurant server 30 of the present embodiment, wherein, this related data can comprise: the mark of each terminal in the menu in restaurant server 30, this dining room (such as: the hand-held service call terminal 33 that the wireless dish-order terminal 32 on each dining table, each waiter use, and cook cooks office terminal 34 etc.), the mark of each cook; The data such as game corresponding to this dining room, advertisement can also be comprised, and offer and revenue and expenditure information through the vegetable that dining room supvr agrees to.In order to ensure the benign competition in each dining room, can carry out maintaining secrecy to these data relevant to each dining room and arrange, such as, for the part or all of setting in related data is opened and the password revised, only provide effective password just can show or retouching operation these data.

The restaurant server 30 of the embodiment of the present invention can adopt wireless mode to the management of each terminal and control, also can adopt wired mode; Or part adopts wireless, part adopts wired mode all passable, and the communication of each terminal room can be completed by the forwarding of restaurant server 30; The restaurant server 30 of the present embodiment is by obtaining the job information of each terminal, supvr can be made to face scene, dining room without the need to body, namely the working condition of waiter and cook is understood by these job informations, and understand the rate of ordering dishes of each vegetable, and then understand the pouplarity of vegetable, for adjustment menu provides reliable Data support.

Above-mentioned restaurant server 30 can only connect backstage director server 10 by the fire wall arranged, and do not receive the information of online miscellaneous equipment, the information on restaurant server 30 can be prevented so stolen, and the attack etc. of hacker, ensure that the safe operation of restaurant server 30 to a certain extent.

Meanwhile, in order to ensure to store the security of data further, above-mentioned restaurant server 30 is the restaurant server of two main and standby relation each other, and two restaurant servers carry out data syn-chronization according to the cycle of setting.

The client of the present embodiment can follow original menu mode, and namely check that the menu of papery is ordered dishes, client is when ordering dishes, waiter is not needed to participate in, kind and the price of vegetable can be understood by papery menu, choose concrete vegetable by talking pen 31, issue restaurant server 30.

Wireless dish-order terminal 32 in the embodiment of the present invention can be a PDA, and it also can provide menu, and client manually touches the menu on its screen.The display interface of wireless dish-order terminal 32 or above-mentioned intelligent terminal 20 will show the specifying information of this vegetable, such as: the information such as food materials, taste of this vegetable; Simultaneously, on the display interface of wireless dish-order terminal 32 or above-mentioned intelligent terminal 20, also can provide confirmation frame, be used for receiving the confirmation of client, such as: in the dialog box of the below of vegetable details display " determining to order this dish ", client can touch this dialog box in mode point by hand, and this vegetable will be placed in the menu that this client has put; Certainly, can also arrange the dialog box of " abandoning ordering this dish " in the below of the dialog box of " determining to order this dish " or right, if client is somebody's turn to do the dialog box of " abandoning ordering this dish " in ordering, then this vegetable can not enter in the menu of this client.Easy being easy to of this mode of operation realizes, and eliminates the participation of waiter.

To have dinner the recreational of process to increase user, the wireless dish-order terminal 32 of the present embodiment or intelligent terminal 20 can also show the interactive information that backstage director server 10 issues, such as news, weather forecast, road conditions, advertisement (generation drives company) and game etc., client can choose various functions as required.Wherein, advertisement here and game etc. are that backstage director server 10 specifies, and namely the network that connects of wireless dish-order terminal 32 or intelligent terminal 20 is by backstage director server 10 constraint, and then ensure that the security of wireless dish-order terminal or intelligent terminal 20.

The setting position of the wireless dish-order terminal 32 in the embodiment of the present invention can be fixed on dining table, and also rotatable mode is arranged on dining table side or above, is convenient to waiter and cleans dining table.

Above-mentioned wireless dish-order terminal 32 or intelligent terminal 20 are when receiving the checkout demand of client, the dialog box whether issued invoice will be ejected, if when client selects to issue invoice dialog box, invoice new line input area can be shown, corresponding Word message is inputted with handwriting mode or key-press input mode for client, after client has inputted, input can be clicked and complete dialog box; This new line information is kept in the checkout instruction of this client after receiving the complete signal of input that comes back by wireless dish-order terminal 32 or intelligent terminal 20.

In order to simplify the renewal of information in wireless dish-order terminal 32, the wireless dish-order terminal 32 of the present embodiment can upgrade from restaurant server 30 down loading updating information automatically to wirelessly, and taken off without the need to keeper, to restaurant server 30, place manually upgrades, and facilitates upgrading in time of wireless dish-order terminal internal information.

For the ease of using, wireless dish-order terminal 32 can adopt jumbo battery, supports long-time idle function, can also configure reserve battery etc.

It can be a platform machine that the cook of the present embodiment cooks office terminal 34, it is configured with Quick Response Code printer and two-dimensional code scanning device, after client completes and orders dishes, its instruction of ordering dishes will send to restaurant server 30 by intelligent terminal 20, talking pen or wireless dish-order terminal 32, be forwarded to cook by restaurant server 30 again and cook office terminal 34, the display interface of cooking office terminal 34 cook shows; Cook determines according to the concrete menu in the dishes ordering information of display the vegetable that oneself wish makes, after this vegetable is chosen, the Quick Response Code of dining table numbering corresponding to menu name and its Quick Response Code, the numbering of cook and dishes ordering information is printed by Quick Response Code printer, after each Quick Response Code is printed, carry out the manufacturing process of this vegetable.

After cook completes the making of current vegetable, the Quick Response Code of the menu name of the vegetable completed is scanned by two-dimensional code scanning device, and the Quick Response Code of the Quick Response Code of this menu name and dining table numbering is sent to restaurant server 30, called out the hand-held service call terminal 33 of corresponding waiter by restaurant server 30, complete the transport process of vegetable.

After waiter responds the calling of vegetable transmission, dish is got in the rear kitchen that will arrive dining room, now, waiter can tap cook and to cook on interface, office terminal 34 and corresponding get dialog box by the menu name corresponding according to current vegetable, is taken away in order to point out this vegetable.Then this vegetable is sent to corresponding dining table by waiter.

When specific implementation, dining room can configure the special waiter passing dish, the hand-held service call terminal that this waiter can be worn by self knows the call information in kitchen, and the display interface that the Quick Response Code that print corresponding according to service plate cooks office terminal 34 from cook obtains corresponding dining table numbering, and then vegetable is delivered to corresponding dining table.

The cook of the present embodiment cooks the state that office terminal 34 can also show each dining table, as whether having client to have dinner, and the whether information such as idle.After the client of certain dining table completes and orders dishes, the display interface of cooking office terminal 34 cook will to glimmer its dishes ordering information, after cook often finishes receiving the making of a vegetable, this vegetable will no longer glimmer, its state will be shown as and make state, if the client of this dining table increases new vegetable, then newly-increased vegetable is also presented at cook in a flashing manner and cooks on the display interface of office terminal 34.

The hand-held service call terminal 33 of the present embodiment also can be PDA, that configuration is to the response apparatus of each waiter, by receiving the calling of restaurant server 30, and the response of waiter is fed back to restaurant server 30 in time, enable waiter arrive appointed place in time, complete related service.

The wireless dish-order terminal 32 of the embodiment of the present invention can realize real-time quantization, there is touch screen manipulation and be furnished with the talking pen dual-use function that can identify vegetable bar code, there is the precision Presentation Function of vegetable process and stand-by period, and there is client and serve the real-time intercom function of managerial personnel, the advertisement that can also higher level equipment watched in one's spare time to issue, weather, road conditions, Domestic News, game, and the relevant information such as dining room specialties are introduced, discount and member, provide sufficient amusement to the process of having dinner of client and enjoy.

Hand-held service call terminal 33 in the embodiment of the present invention can adopt following configuration palm PC to realize, it has 4 cun of chromatic liquid crystal screens with touch-screen, based on the S3C2440 processor of ARM9 kernel, and 1G internal memory, 8G solidifies storage, installs Android operation system.Have outward Wifi module (i.e. router), earphone interface, microphone interface, can the camera of auto-focusing, pixel 3,200,000.This hand-held service call terminal 33 carries out data interaction by router four 0 and restaurant server 30, receive user, rear kitchen and cashier calling and respond.

Wireless dish-order terminal 32 can be panel computer, can be equipped with a talking pen and be printed with the menu of the discernible identification code of this talking pen.This panel computer can adopt the ARM platform carrying C5PV210 core, and 1G internal memory, 8G solidifies storage chip.Be provided with android system, have Wifi module, bluetooth module, 7 cun can the liquid crystal display of multiple point touching, and resolution can be 800*480.

Based on said system, user only needs to be registered to backstage director server by terminal (such as: mobile phone etc.), and after registration, user can use this terminal to complete following flow process:

Registered user can provide geographic position and hunting zone in the application of this terminal, backstage (i.e. backstage director server) will centered by this geographic position, hunting zone is radius, each dining room information (dining room title, particular location, net exploxer comment) in this region and network reserved service (whether accept network reserved dining table, arrange in numerical order and make a reservation, allow the duration subscribed in advance, the expense deduction of failing to keep an appointment rule etc.) are provided;

When this registered user taps some concrete dining rooms, except the information of above-mentioned dining room, also by this dining room current state of display (whether full, row number situation time full) on intelligent terminal;

When this registered user carry out dining table subscribe time, can first and the staff in this dining room carry out online interaction, or phone interaction.

If dining table less than, then do not need to queue up, user provides time for eating meals, number, directly can take and subscribe table number and password.If dining table is full, prompting needs to queue up, and when user confirms to wait in line, provides the number of having dinner, will take queuing identity code (can be Quick Response Code, also can be the identification code of string number) and estimated wait time; Wherein, estimated wait time here applies the fuzzy theory in mathematics, and this time can draw according to meal time statistics for a period of time.Such client can according to this estimated wait time reasonable arrangement stroke, and effectively utilization waits the meal time.

And side, dining room, the customization machine real-time online in dining room, by information feed back such as dining room current states to backstage director server, its data so that backstage director server upgrades in time, ensure the validity of online data information.

After customization machine receives the demand of the predetermined dining table of user, the information such as the user name of this user can be recorded, check the credit worthiness of this user, the information such as custom of having dinner, and then provide more thorough service for this user; Online interaction can also be carried out, such as: the problem answering user, for user provides the dining table number of reservation, customization machine will generate subscription identification code (Quick Response Code or password) and issue or intelligent terminal with user.

Predetermined or the row number time of above-mentioned user, when arriving (such as: dining table is idle), customization machine will send the reminder message that can have dinner, to notify that client has dinner in time by backstage director server to intelligent terminal.

For take-away person's service function that the take-away person's function of search on customization machine and intelligent terminal provide, the intelligent terminal 20 of the present embodiment, for the registration instruction according to the personnel of take-away, sends above-mentioned take-away personnel log-on message to backstage director server 10; When take-away personnel's free time (such as, taking out personnel selection can take away service available service), it is online for arranging its service state in backstage director server 10; And when receiving the take-away demand that backstage director server 10 sends, the instruction according to the personnel of take-away responds; This take-away demand can carry the information such as dining room title and position, and take-away personnel can determine whether respond this take-away demand according to these information, if response, then intelligent terminal 20 can return response message to backstage director server 10; Otherwise this intelligent terminal 20 can not return any message to backstage director server 10, or return the message of this demand of refusal.Corresponding with it, backstage director server 10 also has following function: receive and store intelligent terminal send take-away personnel log-on message; Wherein, take out personnel's log-on message to comprise: user name, password, food delivery region (the present embodiment refers to that the dining room in this region can provide delivery service), telephone number and risk guarantee gold etc.; And the customization machine 36 in dining room is also for sending take-away demand according to gerentocratic take-away instruction to backstage director server 10;

Above-mentioned backstage director server 10 also for when receiving the take-away demand of customization machine 36, the intelligent terminal 20 corresponding according to the food delivery range searching of position, dining room, online take-away personnel and online take-away personnel; Send take-away demand to the intelligent terminal 20 searched, when there being intelligent terminal 20 to respond take-away demand, assisting to communicate between the intelligent terminal 20 of response with customization machine 36, completing the carryout service in this dining room.

Concrete selection which take out personnel take away service available service, can determine according to the response sequencing of intelligent terminal 20, also each user name of taking out staff terminal of response in the fixed time (as 5 minutes) can be supplied to customization machine 36, the user name oneself managed according to providing by dining room selects final take-away personnel, and the take-away personnel of selection are informed backstage director server 10.

The real-time interactive between each dining room and take-away personnel is set up by backstage director server 10, interim delivery service can be set up according to the actual conditions of the actual needs in dining room and the personnel of take-away, Appropriate application each take out free time of personnel, do not need dining room to configure separately and take out office worker, reduce the operation cost in dining room, and simplify personal management.

In order to realize the real-time of carryout service better, above-mentioned intelligent terminal 20 can also comprise: auditory tone cues module, for when receiving the take-away demand that backstage director server 10 sends, plays the prompt tone pre-set to take-away personnel.So just can remind take-away personnel in time, have carryout service to need process.

Meanwhile, consider different dining rooms, have different demands, such as, some dining rooms wish that take-away personnel arrive its dining room as early as possible and complete carryout service, then can by the range shorter of search take-away personnel.Based on this, above-mentioned customization machine 36 comprises: hunting zone provides module, when the take-away for receiving supvr's input indicates, provides hunting zone to arrange window to this supvr, and receives the hunting zone of this supvr selection; Take-away demand sending module, generates take-away demand for the above-mentioned hunting zone providing module to receive according to above-mentioned hunting zone, and take-away demand is sent to backstage director server 10; Wherein, the hunting zone that supvr selects is carried in take-away demand; Correspondingly, above-mentioned backstage director server 10 comprises: take out staff terminal's determination module, after receiving take-away demand, centered by this position, dining room, be that radius obtains region of search with hunting zone, to food delivery region in region of search and the intelligent terminal of online take-away personnel sends take-away demand.

In order to strengthen the security of carryout service, the backstage director server 10 of the present embodiment also comprises: take out mark and issue module, for issuing take-away identification code (such as: Quick Response Code) to customization machine 36 and the intelligent terminal 20 of take-away demand that responds at first; Identical take-away identification code will be preserved, in order to mutually to confirm the legitimacy of identity like this at customization machine 36 and the intelligent terminal 20 of take-away demand that responds at first; Correspondingly, customization machine 36 also comprises: personnel identity determination module, for reading the take-away identification code that intelligent terminal 20 provides, the take-away identification code of reading and the take-away identification code that self stores is compared, if unanimously, confirms to take out staff terminal legal.Like this, the identity validation of both sides will be made more succinct and effective.

In said system, service fee clearing between take-away personnel and dining room can adopt online clearing, and such as Third-party payment mode, based on this, above-mentioned intelligent terminal 20 can also comprise: transmission module in signature, for the client confirming to receive signature is uploaded to backstage director server 10 with graphic form; After only uploading this client signature, just can show that this carryout service completes; Corresponding, backstage director server 10 also comprises: expenses management module, for working as the client's signature receiving and take out staff terminal and upload, and customization machine 36 at the appointed time (such as, 24 hours) in without demur time, deduct the account of corresponding expense to intelligent terminal 20 correspondence from the account that this dining room is corresponding.This mode of deducting fees does not need dining room additionally to arrange staff can to complete, and it is very convenient to operate.

The customization machine 36 of the present embodiment can be communicated with backstage director server 10 by restaurant server, or customization machine 36 is directly communicated with backstage director server 10 by network.

Certainly, in order to long-time maintenance takes out personnel, dining room and client can evaluate the service that each takes out personnel, in order to make outstanding take-away personnel more competitive, safeguard the management work benign development of take-away personnel.

Above-mentioned take-away staff terminal and take-away office terminal can be the equipment such as mobile phone, also can be other smart machines.

Have and above-mentionedly introduce known, the backstage director server of network side establishes the communication of taking out office terminal and taking out between staff terminal; When realizing native system function, only need to take out staff terminal and take out on office terminal to install corresponding application software, its application software can realize following flow process:

The first, each take-away personnel can pass through intelligent terminal (such as mobile phone) and register to backstage director server, its user name, password and risk guarantee gold (such as 3000 yuan) can be provided during registration, and its contact method (mobile portable phone), can the region of food delivery; When this take-away personnel time is idle, can log in backstage director server by its terminal, its service state being set to can be online;

The second, customization machine can be connected by the restaurant server in its dining room, place and backstage director server, also can directly and backstage director server connect.After customization machine 36 has been registered, dining room managerial personnel are when there being take-away to send demand with charge free, can send to backstage director server and take out call request (dining room name, place), this take-away call request will be mass-sended to the intelligent terminal opening take-away person's service in this region, dining room by backstage director server;

Three, the contact method of the take-away staff terminal of the above-mentioned request of response is supplied to above-mentioned customization machine by backstage director server, take-away personnel are therefrom selected by customization machine, send to backstage director server and determine message (comprising: the mark of the take-away personnel of selection, such as user name); Backstage director server will send to the intelligent terminal of response and customization machine 36 and send Quick Response Code or password outside, notifies that this take-away personnel go to this dining room.

Four, can, by sending the identity of Quick Response Code or this take-away of password confirming personnel outside, confirm, by rear, to carry out delivery service between take-away personnel and dining room.

In order to strengthen the reliability of this system, the take-away personnel of each registration need the risk guarantee gold providing certain number in advance to backstage director server, when food product is delivered to client by take-away personnel, client is needed to sign examination, take-away personnel need this signature to upload backstage director server with graphic form, so that backstage director server notifies the customization machine in this dining room, dining room supvr determine errorless after, deduct corresponding expense in the account of this take-away personnel from the account in this dining room.

In above embodiment, reservation row number no longer needs client's wait of being in the action to have dinner, the dining in restaurant that client can be suitable for according to the current state selection and comparison in each dining room searched, and can stand-by period reasonable arrangement travel activity on the estimation, be convenient to client's operational use time, improve the service quality in dining room, and then add have dinner Experience Degree and the satisfaction of client.

Except above-mentioned functions, there is the system of above-mentioned functions in actual applications, following automation function can also be realized:

The first, to order dishes link

When client enters the dining room possessing said system, if client is the client of this system of first Application, waiter simply can inform the use-pattern of wireless dish-order terminal on its dining table and talking pen, and the operation steps adopting intelligent terminal to order dishes, afterwards, client can choice for use intelligent terminal be ordered dishes, talking pen is ordered dishes according to oneself liking, or uses wireless dish-order terminal to order dishes.Certainly, if client is old man, uncomfortable this menu mode, also can adopt traditional mode of ordering dishes, and namely client consults papery menu and informs put vegetable, and the hand-held service call terminal worn by self by waiter is ordered dishes.

After client completes above-mentioned ordering dishes, put dish information (comprising: menu name, number, particular/special requirement and corresponding dining table numbering or Quick Response Code) will the cook in rear kitchen be sent to cook office terminal by restaurant server, and be presented on the wireless dish-order terminal of its dining table or the touch-screen of intelligent terminal, now client can delete the vegetable being in waiting status.

The second, rear kitchen operation link

Cook can know clearly the situation of ordering dishes of each dining table by the information that cook cooks on the display screen of office terminal, by rear kitchen keeper, every vegetable will cooked together can be distributed to corresponding cook, press the button of corresponding cook numbering, the then printer bar code or the Quick Response Code that comprise menu name, the table of ordering dishes number by printing and cook the information such as cook's numbering, and the information bar this printed is divided and is tasked corresponding cook; Also the program can cooked in office terminal by cook distributes cook and type information bar automatically, and rear kitchen keeper only needs the information bar printed to divide and tasks corresponding cook and manually adjust the result of automatically distributing where necessary.

After each vegetable is assigned with cook, cook cooks office terminal will be revised as the state of this dish " in cooking (or in making) " from " queuing (or in waiting for) ", and this state is presented on the screen of corresponding intelligent terminal or wireless dish-order terminal by restaurant server.

Complete after cooking of vegetable until cook, this bar code or Quick Response Code are pasted on the container of dish-up, then after notice, kitchen keeper carries out passing dish and starting cooking of lower course meat and fish dishes, wherein cook also can be furnished with corresponding terminal device, by pressing the button of oneself numbering corresponding to notify that rear kitchen keeper carries out biography dish.Now, the state of vegetable corresponding in the wireless dish-order terminal on corresponding intelligent terminal or dining table will be revised as " in biography dish ".In addition, each culinary art work of each cook can also being cooked office terminal by cook and be recorded in restaurant server, being counted the workload of this cook when needing by restaurant server.

Three, dish link is passed

The dining table numbering calling hand-held service call terminal that rear kitchen keeper is corresponding according to vegetable, after waiter receives calling, if be not in a hurry, responds in time; If busy, then transfer and call out other all waiter to other waiter or by restaurant server.The waiter responding this calling can arrive rear kitchen and get this vegetable, and numbers according to the Quick Response Code determination dining table of dining table.

Waiter holds vegetable when arriving near corresponding dining table, for guaranteeing correctly to pass dish, the dining table numbering of this vegetable can be known by the dining table inquiry button of hand-held service call terminal, and triggering its dining table of wireless dish-order terminal demonstration numbering, such waiter only need check whether the two unanimously correctly can complete food delivery.

After above-mentioned link terminates, the client had dinner can normally have dinner.And in dining room, also can relate to other links, such as: cash register link.

In cash register link, client directly can pass through intelligent terminal or wireless dish-order terminal call waiter, waiter is by checkout mode (cash, member card, stored value card or Third-party payment etc.) the notice cashier terminal according to this client, such as: client's cash is settled accounts, if customer need issues invoice, then can input invoice to come back on intelligent terminal or wireless dish-order terminal, then waiter will collect this spending amount, cash is given the waiter of cashier, give client by waiter by invoice after cashier waiter issues invoice, complete this time dining.And for using the client of dining room stored value card consumption, then without the need to issuing invoice, the waiter that directly its stored value card can be given cashier completes and deducts fees.For this kind of client, if this client has bound mobile phone informing function, then can notify the information such as the amount of money, remaining sum of client's this time consumption with short message mode.

The system that above embodiment provides is by the terminal device of the links configuration correspondence in restaurant service, the perfect automaticity in dining room, can respond in time each demand of client, and count workload and the work incentive of waiter and cook, and raw-material purchasing analysis data, optimize the management and service in dining room.By this system, waiter is no longer for the service such as to order dishes of client is run here and there, client does not need to wait for for a long time and repeatedly urge waiter to carry out service response yet, the links that client has dinner is monitored restaurant operation personnel all virtually, improves response promptness and the validity of waiter.The reservation row number function provided by customization machine, client does not need to be in the action reservation of just can arranging in numerical order, and can know the stand-by period substantially, improves the satisfaction of having dinner of client.

Obviously, those skilled in the art should be understood that, above-mentioned of the present invention each module or each step can realize with general calculation element, they can concentrate on single calculation element, or be distributed on network that multiple calculation element forms, alternatively, they can realize with the executable program code of calculation element, thus, they can be stored and be performed by calculation element in the storage device, or they are made into each integrated circuit modules respectively, or the multiple module in them or step are made into single integrated circuit module to realize.Like this, the present invention is not restricted to any specific hardware and software combination.

The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations.Within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.

Claims

1. a network food and drink intelligent management system, is characterized in that, comprising:

Be arranged at the backstage director server of network side, for being managed registered dining room by internet, and provide the information on services in described registered dining room for registered users, and set up the online interaction between described registered users and registered dining room;

Be arranged at the intelligent terminal of user side, for the demand for services according to registered users, communicated with described backstage director server by described internet; Wherein, described demand for services at least comprises one of following: restaurant search service, the service of network ordering row number, network meal-ordering service, takes out ordering services, take-away person's service, the generation person of driving service and checkout and payment services; And the restaurant server in the WiFi signal to be provided by the dining room of current position and described dining room is communicated to connect, obtain the dining table information of current customer position, and scan according to client the instruction of ordering dishes that described client determined by the menu being printed with Quick Response Code, described instruction of ordering dishes is sent to described restaurant server;

Be arranged at the restaurant server in dining room, the database storing dining room information is provided with in described restaurant server, described restaurant server is used for by the information back-up in described database to described backstage director server, and is established a communications link by each terminal in router and dining room; Wherein, each terminal described comprises: for the hand-held service call terminal of waiter's configuration, the cook be arranged in rear kitchen cook office terminal, are arranged at the cashier terminal at foreground place and customization machine;

Described intelligent terminal also for after establishing a communications link with described restaurant server, shows the electronic menu in described dining room, receives the instruction of ordering dishes that client provides for described electronic menu, and the details of instruction correspondence of ordering dishes described in display; And the instruction of ordering dishes after described client being confirmed sends to described cook to cook office terminal by described restaurant server, in described client's dining process, show according to the display mode of setting the feedback information that described cook cooks office terminal, and display is from the interactive information of described restaurant server; Also tapping the demand for services of display interface for receiving described client, described demand for services being sent to the waiter in described dining room by described restaurant server, the information between the waiter in realization and described dining room is interactive in time;

Described cook cook office terminal for receive described restaurant server forward described in order dishes instruction, and according to the dishes ordering information of each vegetable in indicating of ordering dishes described in vegetable classification display; After cook responds described dishes ordering information, by Quick Response Code printer print menu name and the Quick Response Code of described menu name, the numbering of described cook and described dishes ordering information corresponding dining table numbering Quick Response Code; And receive the Quick Response Code that two-dimensional code scanning device scans the menu name of the vegetable completed, the Quick Response Code of the Quick Response Code of described menu name and corresponding dining table numbering is sent to described restaurant server, by the hand-held service call terminal that described restaurant server calling is corresponding, complete vegetable and send with charge free;

Described hand-held service call terminal is used for the calling of playing described restaurant server to waiter, and receives the response of described waiter, gives described restaurant server by described response feedback;

The checkout instruction that described cashier terminal forwards for receiving described restaurant server, to pay a bill detail according to the payment information of the client in described checkout instruction and instruction generation of ordering dishes, described detail of paying a bill is sent to described intelligent terminal by described restaurant server, when paying a bill of receiving that described client fed back by described intelligent terminal detailed without false information after, described client is charged and records charge situation;

Described customization machine is also connected with the foreground phone in described dining room, the Customer Information that the current call for showing described foreground phone reception is corresponding; Also for receiving and preserving the predetermined row number of remote Customer, and by described restaurant server or directly upload current the having dinner and predetermined case in dining room by internet in real time to backstage director server; Also network enabled carryout service, and provide network take-away person or generation the person of driving function of search.

2. system according to claim 1, is characterized in that, described customization machine comprises:

Remote reservation demand receiver module, for receiving the remote reservation demand that client is sent by internet, wherein, described remote reservation demand carries dining number;

Estimate waiting time computing module, for according to the dining number of described client, the current dining situation in described dining room and historical data of having dinner, apply fuzzy mathematics theory, calculate the expectation waiting time of described client;

Row number information generates and sending module, for generating row number identification code according to the expectation waiting time of described client, then by described backstage director server, row number information is sent to the intelligent terminal of described client; Wherein, described row number information comprises: row number identification code and expectation waiting time.

3. system according to claim 1, is characterized in that,

Described intelligent terminal comprises: restaurant search module, for the dining room type of specifying according to user and hunting zone, search instruction is sent to described backstage director server, wherein, described search instruction carries described dining room type and described hunting zone, and described dining room type comprises: price range and/or taste type per capita; Search result display module, for showing the Search Results that described backstage director server returns;

Described backstage director server comprises: search response module, after receiving described search instruction, centered by described intelligent terminal position, with described hunting zone for radius, search meets the dining room of described dining room type, and Search Results is returned to described intelligent terminal.

4. system according to claim 1, is characterized in that, described customization machine comprises:

To have dinner prompting module, when being in clean conditions or idle condition for corresponding dining table of arranging in numerical order as described client, send to described intelligent terminal prompting of having dinner by described backstage director server or mobile network;

Row number cancels module, for receive described client cancel the notice of row number time, or described client at the appointed time in when not having dinner, cancel the row number of having dinner of described user, and send the notice of arranging in numerical order and having cancelled to described intelligent terminal by described backstage director server or mobile network.

5. system according to claim 1, is characterized in that, described customization machine comprises:

Membership information administration module, for receiving and storing the register information of member and custom of ordering dishes, wherein, described member comprises: the entity member in this dining room and/or the network member from internet; To have dinner habit statistical module, for searching the custom of ordering dishes of described client according to the user name in the log-on message of described client, and shown by the sequence of a number of times according to vegetable.

6. system according to claim 1, is characterized in that, described customization machine comprises:

On-the-spot row number operational module, for when receiving the instruction of gerentocratic row number, generates corresponding row number information, prints described row number information or described row number information is wirelessly sent to intelligent terminal corresponding to described row number instruction.

7. system according to claim 1, is characterized in that, described system also comprises: the buying terminal be connected with described restaurant server by described router, for sending to described restaurant server by purchasing corresponding procurement information at every turn; Wherein, described procurement information comprises: the price that purchasing site, starting material title, described raw-material amount of purchase and described starting material are corresponding.

8. system according to claim 1, is characterized in that, described system also comprises: the standby terminal be connected with described restaurant server by described router, for managing financial information and/or the personnel information in described dining room.

9. system according to claim 1, it is characterized in that, described system also comprises: be arranged at the talking pen on dining table, described talking pen is connected with described restaurant server, described talking pen determines the instruction of ordering dishes of described client for the menu being printed with identification code according to client's reading, and described instruction of ordering dishes is sent to described restaurant server with the wireless signal form of 433MHz ISM band; And read identification code corresponding with call service on described menu, call out corresponding waiter by the mode described identification code being transferred to described restaurant server and serve.

10. system according to claim 1, it is characterized in that, described system also comprises: be arranged at the wireless dish-order terminal on dining table, for showing the electronic menu in described dining room, receive the instruction of ordering dishes that client provides for described electronic menu, and the details that instruction of ordering dishes described in display is corresponding; And the instruction of ordering dishes after described client being confirmed sends to described cook to cook office terminal by described restaurant server, in described client's dining process, show according to the display mode of setting the feedback information that described cook cooks office terminal, and display is from the interactive information of described restaurant server; Also tapping the demand for services of display interface for receiving described client, described demand for services being sent to the waiter in described dining room by described restaurant server, the information between the waiter in realization and described dining room is interactive in time; And and just after the meal, receive the evaluation information of client to vegetable and waiter's service, and described evaluation information be transferred to described restaurant server.