CN104102981A - Electronic work order processing method of power distribution equipment management system - Google Patents
Electronic work order processing method of power distribution equipment management system Download PDFInfo
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- CN104102981A CN104102981A CN201410371673.8A CN201410371673A CN104102981A CN 104102981 A CN104102981 A CN 104102981A CN 201410371673 A CN201410371673 A CN 201410371673A CN 104102981 A CN104102981 A CN 104102981A
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y04—INFORMATION OR COMMUNICATION TECHNOLOGIES HAVING AN IMPACT ON OTHER TECHNOLOGY AREAS
- Y04S—SYSTEMS INTEGRATING TECHNOLOGIES RELATED TO POWER NETWORK OPERATION, COMMUNICATION OR INFORMATION TECHNOLOGIES FOR IMPROVING THE ELECTRICAL POWER GENERATION, TRANSMISSION, DISTRIBUTION, MANAGEMENT OR USAGE, i.e. SMART GRIDS
- Y04S10/00—Systems supporting electrical power generation, transmission or distribution
- Y04S10/50—Systems or methods supporting the power network operation or management, involving a certain degree of interaction with the load-side end user applications
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Abstract
The invention discloses an electronic work order processing method of a power distribution equipment management system. The electronic work order processing method comprises the following steps: collecting work order information in a 95598 system; generating an electronic word order, and issuing the electronic work order to an appointed processing department and an appointed responsible officer; monitoring whether the electronic work order is issued or not in real time by a mobile terminal; after the electronic work order is received, starting an intelligent navigation module, and displaying a navigation route to a task site in the electronic work order to the mobile terminal; processing an electronic work order task, and generating an electronic work order receipt; sending the electronic work order receipt to a system main station; and checking whether the electronic work order task is finished or not, if the electronic work order task is finished, feeding a processing result to the 95598 system, and otherwise, issuing the electronic work order to other appointed processing departments and the appointed responsible officer again until the electronic work order task is finished. A mobile office function of the power distribution equipment management system is realized, requirements on the mobile office from operation and maintenance personnel are met, fault processing periods are shortened, working efficiency is improved, and a work order processing flow of the operation and maintenance personnel is standardized.
Description
Technical field
The present invention relates to a kind of controller switching equipment management system, specifically a kind of electronic work order disposal route of controller switching equipment management system.
Background technology
Along with the progressively realization of State Grid's intelligent grid target, and the enforcement of three collection five large management modes, the specialization of electric system to power distribution network management, the requirement of systematization and enforcement response is more and more higher.Under original management system, the disappearance of distribution management technical information, the backwardness of management method, makes the technical information understanding in managerial personnel's administered scopes thinless more, and improper use, searches difficulty, even has assets phenomenon out of control to occur.To such an extent as to serious impact the work efficiency of repair and maintenance of distribution line, can not meet the large management system requirement of three collection five.
Under new management system, the management of power distribution network is that complexity is also the huge part of workload the most, the target of increasing efficiency by downsizing payrolls, require its functional management department (distribution work area) must could meet with efficient service fast the requirement of new management system, controller switching equipment management system is able to extensive popularization thus.
Mobile office at present is more and more widely used in all trades and professions, mobile office refers to that clerical workforce can process and anything of traffic aided at any time and any place, therefore, controller switching equipment management system also needs to embed trouble ticket tystem, make O&M personnel realize mobile office, avoided hurrying back and forth back and forth between working site and office space and caused having extended the fault handling cycle.
Summary of the invention
For the deficiencies in the prior art, the invention provides a kind of electronic work order disposal route of controller switching equipment management system, it is by realizing the mobile office function of controller switching equipment management system, make O&M personnel avoid hurrying back and forth back and forth between working site and office space, can shorten the fault handling cycle and increase work efficiency.
The present invention solves the technical scheme that its technical matters takes: a kind of electronic work order disposal route of controller switching equipment management system, and described controller switching equipment management system comprises system main website and mobile terminal, it is characterized in that,
Described system main website comprises database server, application server, WEB server, supervisor, preposition workstation and the communication server that access to LAN intercoms mutually respectively, described mobile terminal comprises processor, communication module, data-carrier store and touch display screen, described communication module, data-carrier store and touch display screen are connected with processor respectively, and described communication module access internet network is connected with the communication server of system main website; Described system main website is also connected with 95598 systems by internet network, and described mobile terminal comprises the panel computer with function of surfing the Net; Described system main website comprises shop order administration module, and described mobile terminal comprises shop order termination management module and intelligent navigation module;
Described electronic work order disposal route comprises:
The shop order administration module of system main website gathers the shop order information in 95598 systems;
Generate electronic work order and be handed down to processing department and the responsible person of appointment;
Whether the shop order termination management module real-time listening of mobile terminal has electronic work order to issue;
If receive electronic work order, start intelligent navigation module and show the navigation way of mobile terminal to task scene in electronic work order;
Electronic work order receipt is processed and generated to electronic work order task;
Electronic work order receipt is sent to system main website by the shop order termination management module of mobile terminal;
The shop order administration module of system main website checks according to electronic work order receipt whether electronic work order task completes, if completed, result is fed back to 95598 systems, otherwise re-issue to other processing department and responsible person of specifying, until electronic work order task completes.
Further, described electronic work order comprises time of failure, fault scene information, fault content description information, failure grade information and fault handling timeliness.
Further, the described process that electronic work order receipt was processed and generated to electronic work order task is: if electronic work order task belongs to this department's term of reference of electronic work order designated treatment department, carry out fault handling and fill in handling suggestion, generating electronic work order receipt to filling in after the electronic work order loading of handling suggestion has completed mark simultaneously; If do not belong to this department's term of reference of electronic work order designated treatment department, fill in feedback information, generate electronic work order receipt to filling in after the electronic work order of feedback information has loaded mark simultaneously.
Further, described electronic work order receipt comprises completing electronic work order task and loading and has completed the electronic work order receipt of mark and do not completed electronic work order task and loaded the electronic work order receipt of mark.
The invention has the beneficial effects as follows: the present invention has realized the mobile office function of controller switching equipment management system, solve the demand of O&M personnel mobile offices, avoid O&M personnel to hurry back and forth back and forth between working site and office space, shortened the fault handling cycle, improved work efficiency; By electronic work order specification O&M personnel's shop order treatment scheme.
Brief description of the drawings
Fig. 1 is the structural representation of controller switching equipment management system of the present invention;
Fig. 2 is the method flow diagram of electronic work order disposal route of the present invention;
Fig. 3 is the processing flow chart of system of the present invention main website to electronic work order;
Fig. 4 is the processing flow chart of mobile terminal of the present invention to electronic work order.
Embodiment
For clearly demonstrating the technical characterstic of this programme, below by embodiment, and in conjunction with its accompanying drawing, the present invention will be described in detail.Disclosing below provides many different embodiment or example to be used for realizing different structure of the present invention.Of the present invention open in order to simplify, hereinafter the parts to specific examples and setting are described.In addition, the present invention can be in different examples repeat reference numerals and/or letter.This repetition is in order to simplify and object clearly, itself do not indicate the relation between discussed various embodiment and/or setting.It should be noted that illustrated parts are not necessarily drawn in proportion in the accompanying drawings.The present invention has omitted the description of known assemblies and treatment technology and technique to avoid unnecessarily limiting the present invention.
As shown in Figure 1, controller switching equipment management system of the present invention comprises system main website and mobile terminal, and system main website is responsible for initiation and the termination of electronic work order, and mobile terminal is responsible for the processing links of electronic work order.Described system main website comprises database server, application server, WEB server, supervisor, preposition workstation and the communication server that access to LAN intercoms mutually respectively, described mobile terminal comprises processor, communication module, data-carrier store and touch display screen, described communication module, data-carrier store and touch display screen are connected with processor respectively, and described communication module access internet network is connected with the communication server of system main website; Described system main website is also connected with 95598 systems by internet network, and described mobile terminal comprises the panel computer with function of surfing the Net, is easy to carry.
Described system main website comprises user management module, authority management module, termination management module, Password Management module, nullifies and exit module, line chart administration module, controller switching equipment administration module, shop order administration module, defect shop order administration module, emergency service order processing module, geography information tracking module and abnormal monitoring module; In order to realization, the role to user, position, department, log-on message etc. arrange management to described user management module; Described authority management module is in order to define role, and the corresponding authority of each role is set; Described termination management module is in order to terminal user is carried out to registed authorization management, and described terminal user's attribute comprises login name, password, account state, login time, last login time, login times, the effective subscriber association information such as date of expiry and personal information and Authorization Attributes for the first time; Described Password Management module is in order to arrange the login password with amendment active user; Described cancellation is exited module in order to be withdrawn into login screen and to carry out corresponding site disposal; Described line chart administration module is in order to realize management and the memory function of line chart; Described controller switching equipment administration module is in order to manage the controller switching equipment under line chart, press circuit and import controller switching equipment information, utilize list to show controller switching equipment, and can edit controller switching equipment, safeguard, deletion and circuit generating run, wherein, the attribute of controller switching equipment comprise under the affiliated circuit, title, longitude, latitude, elevation, attribute classification, assets of controller switching equipment, connection attribute, power supply numbering, system numbering and paternal system numbering; Described shop order administration module in order to shop order being generated, authorizes, tracking and statistical management, the attribute of described shop order comprises: numbering, founder, creation-time, action explanation, shop order object, work group, shop order state, complete people, deadline and complete result; Described defect shop order administration module is confirmed to process in order to the defect shop order that mobile terminal is uploaded, attribute kit vinculum road, defect description, upper successor, uplink time, picture, treatment state, confirmation people, acknowledging time and the confirmation processing mode of described defect shop order; The emergency service order urgent confirmation processing of described emergency service order processing module in order to mobile terminal is uploaded, attribute kit vinculum road, power-supply unit, problem description, photo, upper successor, uplink time, state, confirmation people and the acknowledging time of described emergency service order; Described geography information tracking module is in order to be responsible for the positional information of real-time collection, storage, demonstration, handle mobile terminal, and mobile terminal is carried out to real-time follow-up location; Described abnormal monitoring module is in order to be responsible for monitoring, to inquire about abnormal mobile terminal.
Described mobile terminal comprises that login management module, terminal arrange module, shop order termination management module, defect shop order termination management module, geography information display module and intelligent navigation module; Described login management module is in order to management of end-user login and verify whether be authorization terminal and legitimacy verification to system main website transmitting terminal identification code; Described terminal arranges module and comprises parameter-definition module, password modified module, nullifies login module and data cancellation module, in order to be responsible for and the communication of system main website, carries out necessary parameter setting and manages legitimacy and security control; Described shop order termination management module is in order to the shop order receiving and tracing management higher level issues; Described defect shop order termination management module sends in order to initiation, storage and the submission of being responsible for defect shop order; Described geography information display module is in order to show line chart, shop order, fast mobile terminal track and terminal location; Described intelligent navigation module, in order to show current location to the route map of assigned address and to navigate, sends the positional information of mobile terminal simultaneously in real time to system main website.
The shop order administration module of described system main website comprises shop order initiation module, the newly-built module of shop order, shop order relating module, shop order distribution module and shop order tracking module, and described shop order initiation module is in order to the shop order of a newly-built maintenance circuit or maintenance power-supply unit; The newly-built module of described shop order is in order to fill in action explanation, and shop order is distributed to work group; Described shop order relating module is associated in order to work group, circuit and power-supply unit are carried out, and records the relevant content of task of assigning; Described shop order distribution module is in order to uncompleted shop order is redistributed to other work groups, and the information content that does not complete newly-built shop order is modified; Described shop order tracking module, in order to show shop order list, can be according to the state of selecting the condition query shop orders such as circuit, work group, shop order state and staff.
The geography information tracking module of described system main website comprises line chart locating module, mobile terminal locating module, shop order locating module and mobile terminal locations display module, described line chart locating module is in order to select certain line chart, and on map, shows position and the line thereof of each power-supply unit in line chart; Described mobile terminal locating module is in order to real time tracking mobile terminal and make running orbit; Described shop order locating module is in order to select certain shop order, and on map, shows each circuit in shop order and the position of power-supply unit, and the line of power-supply unit; Described mobile terminal locations display module is in order to demonstrate in real time the current location of all mandate mobile terminals.
The geography information display module of described mobile terminal comprises line chart display module, shop order display module and mobile terminal display module; Described line chart display module is in order to select certain line chart, and on map, shows position and the line thereof of each power-supply unit in line chart; Described shop order display module is in order to select certain shop order, and on map, shows each circuit in shop order and the position of power-supply unit, and the line of power-supply unit; Described mobile terminal display module in order to show position and the motion track of selected mandate mobile terminal on map.
Controller switching equipment management system of the present invention is by the management to line chart and electronic work order, the data vectorization existing in traditional geographical information system application and the problem of storing dumb inconvenience are solved, realize controller switching equipment (transformer station, switch, power distribution room, case becomes, power frame) information system management, make distribution management and O&M personnel have a set of convenient and practical instrument, improve distribution work area management level and emergency reaction ability, availability and the portability of system are improved, thereby improve the integrated management level of distribution department, guarantee to realize the target of good service.
As described in Figure 2, the electronic work order disposal route of a kind of controller switching equipment management system of the present invention, it comprises the following steps:
The shop order administration module of system main website gathers the shop order information in 95598 systems;
Generate electronic work order and be handed down to processing department and the responsible person of appointment, described electronic work order comprises time of failure, fault scene information, fault content description information, failure grade information and fault handling timeliness;
Whether the shop order termination management module real-time listening of mobile terminal has electronic work order to issue;
If receive electronic work order, start intelligent navigation module and show the navigation way of mobile terminal to task scene in electronic work order;
Electronic work order receipt is processed and generated to electronic work order task;
Electronic work order receipt is sent to system main website by the shop order termination management module of mobile terminal;
The shop order administration module of system main website checks according to electronic work order receipt whether electronic work order task completes, if completed, result is fed back to 95598 systems, otherwise re-issue to other processing department and responsible person of specifying, until electronic work order task completes.
Further, the described process that electronic work order receipt was processed and generated to electronic work order task is: if electronic work order task belongs to this department's term of reference of electronic work order designated treatment department, carry out fault handling and fill in handling suggestion, load after having completed mark and generate electronic work order receipt filling in the electronic work order of handling suggestion simultaneously, generate and completed electronic work order task and loaded the electronic work order receipt that has completed mark; If do not belong to this department's term of reference of electronic work order designated treatment department, fill in feedback information, generate electronic work order receipt to filling in after the electronic work order of feedback information has loaded mark simultaneously, generated electronic work order task and loaded the electronic work order receipt of mark.
As shown in Figure 3 and Figure 4, controller switching equipment management system is as follows to the treatment scheme of electronic work order:
1, central dispatching personnel receive the shop order processing event on power customer service system (95598 system) by system main website, and shop order is derived and preserved; Power customer service system is one of main source of shop order, and customer service system is to be mainly responsible for transmitting the system of client's opinions and suggestions, and the electronic work order in controller switching equipment management system is mainly the shop order of processing client's opinions and suggestions.
2, central dispatching personnel, according to the content of shop order and character, select relevant processing department and personnel, and by system, main website issues down shop order.
3, the O&M personnel of distribution department are by own panel computer (mobile terminal) reception shop order, because shop order has been specified processing department and responsible person while issuing, are the shop order of oneself so O&M personnel can only receive authority; The address of being with while issuing shop order by service end, panel computer has been resolved rear directly by digital map navigation mode, directly O&M personnel is directed to the specified address of shop order.
4,, according to workflow requirement, after O&M personnel first reach the spot, first carry out scene evidence taking work; The camera function providing by panel computer software, records on-the-spot situation be kept in panel computer; Whether then carry out on-the site analysis and assessment, be soluble problem in this department's term of reference.
If 5 these work are the work in own term of reference, the very first time processes, and after finishing dealing with, the shop order processing capacity providing by panel computer software, will fill in disposition and suggestion, be submitted to system main website; Central dispatching personnel can see the handling suggestion of this shop order and the situation of finishing dealing with the very first time, and reply in time power customer service system, as the finalization process of shop order.
If 6 these work are the work outside own function,, according to the unfinished work list processing in panel computer software, shop order is returned to system main website; Central dispatching personnel are according to O&M personnel record's field condition and handling suggestion, then this selection department and personnel carry out issuing of shop order; Then forward step 2 to, until this task completes.
Compared with prior art, the invention solves distribution O&M personnel's real work needs, become requisite office tools of distribution O&M personnel.The present invention has following advantage:
1, solved the demand of O&M personnel mobile offices; O&M personnel are without going to scene at the print job Dan Houzai of office, but can receive after shop order information by panel computer whenever and wherever possible, directly go to scene; Shorten the response time of shop order.
2, better specification O&M personnel's shop order treatment scheme; O&M personnel must, according to the flow process of panel computer software dictates, carry out scene evidence taking, fault analysis assessment, and the steps such as fault handling are carried out, and central dispatching personnel can almost synchronous supervision O&M personnel's work on the spot of the very first time simultaneously.
3,, by the power of panel computer, assist the faster and better processing scene of O&M personnel; As by being combined in the location navigation function in shop order, directly guide O&M personnel to reach the spot; Obtain function by data, take other particulars of field apparatus.
The above is the preferred embodiment of the present invention, for those skilled in the art, under the premise without departing from the principles of the invention, can also make some improvements and modifications, and these improvements and modifications are also regarded as protection scope of the present invention.
Claims (4)
1. an electronic work order disposal route for controller switching equipment management system, described controller switching equipment management system comprises system main website and mobile terminal, it is characterized in that,
Described system main website comprises database server, application server, WEB server, supervisor, preposition workstation and the communication server that access to LAN intercoms mutually respectively, described mobile terminal comprises processor, communication module, data-carrier store and touch display screen, described communication module, data-carrier store and touch display screen are connected with processor respectively, and described communication module access internet network is connected with the communication server of system main website; Described system main website is also connected with 95598 systems by internet network, and described mobile terminal comprises the panel computer with function of surfing the Net; Described system main website comprises shop order administration module, and described mobile terminal comprises shop order termination management module and intelligent navigation module;
Described electronic work order disposal route comprises:
The shop order administration module of system main website gathers the shop order information in 95598 systems;
Generate electronic work order and be handed down to processing department and the responsible person of appointment;
Whether the shop order termination management module real-time listening of mobile terminal has electronic work order to issue;
If receive electronic work order, start intelligent navigation module and show the navigation way of mobile terminal to task scene in electronic work order;
Electronic work order receipt is processed and generated to electronic work order task;
Electronic work order receipt is sent to system main website by the shop order termination management module of mobile terminal;
The shop order administration module of system main website checks according to electronic work order receipt whether electronic work order task completes, if completed, result is fed back to 95598 systems, otherwise re-issue to other processing department and responsible person of specifying, until electronic work order task completes.
2. the electronic work order disposal route of a kind of controller switching equipment management system according to claim 1, it is characterized in that, described electronic work order comprises time of failure, fault scene information, fault content description information, failure grade information and fault handling timeliness.
3. the electronic work order disposal route of a kind of controller switching equipment management system according to claim 1, it is characterized in that, the described process that electronic work order receipt was processed and generated to electronic work order task is: if electronic work order task belongs to this department's term of reference of electronic work order designated treatment department, carry out fault handling and fill in handling suggestion, generating electronic work order receipt to filling in after the electronic work order loading of handling suggestion has completed mark simultaneously; If do not belong to this department's term of reference of electronic work order designated treatment department, fill in feedback information, generate electronic work order receipt to filling in after the electronic work order of feedback information has loaded mark simultaneously.
4. the electronic work order disposal route of a kind of controller switching equipment management system according to claim 1, it is characterized in that, described electronic work order receipt comprises completing electronic work order task and loading and has completed the electronic work order receipt of mark and do not completed electronic work order task and loaded the electronic work order receipt of mark.
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| CN105827458A (en) * | 2016-05-09 | 2016-08-03 | 中国联合网络通信集团有限公司 | Fault dispatching method and device in communication network |
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| CN105976102A (en) * | 2016-04-29 | 2016-09-28 | 国网山东省电力公司济宁供电公司 | Method and system for realizing fast transmission of seasonal agricultural irrigation and drainage pause work order in marketing system |
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| CN105046443A (en) * | 2015-08-07 | 2015-11-11 | 北京思特奇信息技术股份有限公司 | Business work order allocation method and system |
| CN105868832A (en) * | 2016-03-31 | 2016-08-17 | 国网北京市电力公司 | Work order processing method and apparatus |
| CN105868911A (en) * | 2016-03-31 | 2016-08-17 | 国网北京市电力公司 | Work order processing method and apparatus |
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| CN105976102A (en) * | 2016-04-29 | 2016-09-28 | 国网山东省电力公司济宁供电公司 | Method and system for realizing fast transmission of seasonal agricultural irrigation and drainage pause work order in marketing system |
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