CN103761595A - Business process monitoring method and apparatus in ERP system - Google Patents
Business process monitoring method and apparatus in ERP system Download PDFInfo
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Abstract
The invention relates to a business process monitoring method and apparatus in an enterprise resource planning (ERP) system. According to the method, business process execution data are obtained in the ERP system, and a mapping relation between a to-be-monitored business process in the business process execution data and a standard business process in a standard process database is established; on the basis of the corresponding standard business process, a process monitoring rule of the to-be-monitored business process is set; according to the set process monitoring rule, monitoring examination is executed on the to-be-monitored business process and whether the actual operation process of the to-be-monitored business process meets the process monitoring rule is examined; and the monitoring examination result is outputted finally. According to the invention, for the business process of the ERP system, the service process execution data are obtained from the ERP system and the process monitoring rule is defined; and according to the process monitoring rule, the obtained process execution data in the ERP information system are examined regularly or in real time so as to output information of problems existing in the process. Therefore, defects of process monitoring in the prior art can be overcome; and the effective support is provided for improvement promotion of the enterprise business process system.
Description
Technical field
The invention belongs to enterprise information management system technical field, more particularly, relate to a kind of business process monitoring method and device of ERP system.
Background technology
At BPM (Business Process Management, hereinafter to be referred as BPM) theory today prevailing, increasing enterprise is creating and perfect enterprise operation flow system, and meanwhile, the construction of operation flow system also becomes the management expectancy that Enterprises ' Internal Control System is built.Based on Enterprise Resources Planning (Enterprise Resource Planning, hereinafter to be referred as ERP) construction of system application, that operation flow is converted into ERP system operating process, by ERP system, carry out business events flow path system, based on ERP system operating process realization flow, drive the management mode of issued transaction simultaneously.
In enterprises control standard, the control of operation flow is required to comprise:
1. internal control should form mutual restriction, supervision mutually at aspects such as administration structure, mechanism's setting and power and responsibility distribution, operation flows, takes into account efficiency of operation simultaneously.
2. enterprise should exploit information technology strengthen internal control, sets up the infosystem adapting with operation control, promotes the combination of internal control flow process and infosystem, realizes the automatic control to business and item, reduces or eliminates artificial manipulation factor.
3. enterprise should be in conjunction with actual conditions, combing procurement business flow process comprehensively, improve procurement business related management system, overall arrangement procurement plan, clearly please purchase, examine, buy, check and accept, pay the bill, purchase responsibility and the power of examination and approval of the links such as rear assessment, and the power of examination and approval and program are according to the rules handled procurement business, set up price supervision mechanism, make regular check on and evaluate the weak link in adoption process, take effective control measure, guarantee that purchase of goods and materials meets enterprise production and management needs.
From above-mentioned enterprises control regulation, can find out, regulator or enterprise comprise the demand of flow process and the business application based on flow process monitoring: the application of a. business need be in accordance with regulations through examining, examining, and examine, review operations post meets the requirement that in internal control, incompatible post is controlled; B. business processing time limit requirement, settles accounts the time limit as voucher accreditation in finance can not be later than monthly, and checking report forms need complete etc. within 5 working days.At present, for above-mentioned monitoring demand and business demand, existing ERP system still can not meet comprehensively.
Summary of the invention
The object of this invention is to provide a kind of business process monitoring method and device of ERP system, for the operation flow data that ERP system is produced, carry out overall monitor, meet the monitoring demand of enterprise to flow process, the optimization of promoting enterprise operation flow system, perfect.
To achieve these goals, the present invention takes following technical solution:
A business process monitoring method for ERP system, comprises the following steps:
Data acquisition step is obtained operation flow executing data from ERP system, and the benchmark service flow process in operation flow to be monitored in operation flow executing data and normal process storehouse is set up to mapping relations;
Rule setting steps, the flow monitoring rule of benchmark service flow setting based on corresponding operation flow to be monitored;
Monitoring execution step, carries out monitor check according to the flow monitoring rule setting to operation flow to be monitored, checks whether the actual mechanical process of business to be monitored meets flow monitoring rule, last output monitoring check result.
Technical scheme is more specifically, and the operation flow executing data in described data acquisition step comprises process name, flow process description, flow state, process step.
Technical scheme is more specifically, and described process step comprises step title, step type, step description, operating post, operation user, entry time and post-set time.
Technical scheme is more specifically, and the setting of described flow monitoring rule comprises that setting, the setting of time threshold values, the rule of the setting, the scope of examination that check object carry out the setting of frequency, the setting of message early warning.
Technical scheme is more specifically, and described monitoring execution step is not inconsistent, carries out usefulness inspection to step disappearance, step entanglement, the post of operation flow to be monitored.
The business process monitoring device of ERP system, comprising:
Data capture unit: for obtaining the operation flow executing data of ERP system, the benchmark service flow process in operation flow to be monitored in operation flow executing data and normal process storehouse is set up to mapping relations;
Rule setting unit: for according to the flow monitoring rule of corresponding benchmark service flow setting operation flow to be monitored;
Monitoring performance element: for according to the flow monitoring rule setting, operation flow to be monitored being carried out to monitor check, check whether the actual mechanical process of business to be monitored meets flow monitoring rule, last output monitoring check result.
Technical scheme is more specifically, and the operation flow executing data that described data capture unit obtains comprises process name, flow process description, flow state, process step.
Technical scheme is more specifically, and described process step comprises step title, step type, step description, operating post, operation user, entry time and post-set time
Technical scheme is more specifically, and described regular setting unit comprises and checks that object arranges subelement, the scope of examination and subelement, time threshold values are set arrange that subelement, rule are carried out set of frequency subelement, message early warning arranges subelement.
Technical scheme is more specifically, and described monitoring performance element is not inconsistent, carries out usefulness inspection to step disappearance, step entanglement, the post of operation flow to be monitored.
From above technical scheme, the present invention is formulating on the basis of unified normal process, based on normal process Establishing process monitoring rules, in monitoring rules, clearly check object and check criteria, operation flow executing data to ERP system output carries out real time and on line monitoring, check whether have that post is not inconsistent in operation flow, step disappearance, step entanglement, the low inferior problem of usefulness, can meet enterprises control standard and enterprise self the monitoring demand to operation flow execution efficiency and usefulness of makeing and issuing according to regulator.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention, to the accompanying drawing of required use in embodiment or description of the Prior Art be done to simple introduction below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skills, do not paying under the prerequisite of creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is the process flow diagram of the inventive method;
Fig. 2 is the flow monitoring rule configuration interface schematic diagram of process for reimbursing expense;
Fig. 3 is the monitoring execution result figure of process for reimbursing expense;
Fig. 4 is the structured flowchart of apparatus of the present invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention; technical scheme in the embodiment of the present invention is removed, intactly described; obviously; described embodiment is only the present invention's part embodiment; rather than whole embodiment; based on the embodiment in the present invention, those of ordinary skills, not making the every other embodiment obtaining under creative work prerequisite, belong to the scope of protection of the invention.
With reference to Fig. 1, Fig. 1 is the process flow diagram of the business process monitoring method of the ERP system that provides of the embodiment of the present invention, and the method comprises the following steps:
S101, data acquisition step are obtained operation flow executing data from ERP system, and the benchmark service flow process in operation flow to be monitored in operation flow executing data and normal process storehouse is set up to mapping relations;
Operation flow executing data in ERP system comprises the flow performing data of all business of whole ERP system, obtain after operation flow executing data, benchmark service flow process correspondence in operation flow to be monitored wherein and normal process storehouse need to be associated, set up mapping relations, so that next step is operation flow setting procedure monitoring rules to be monitored.
The operation flow executing data obtaining from ERP system comprises process name, flow process description, flow state, process step, wherein, process step is a data acquisition, and it comprises step title, step type, step description, operating post, operation user, entry time and post-set time.In normal process storehouse, each benchmark service flow process is unified to formulate according to internal control standard by enterprise, the content of formulating comprises operating post corresponding to step in operation flow title, activity link and flow process, activity link comprises the step of operation flow, concrete as filled out the steps such as list, submission.
S102, regular setting steps, the flow monitoring rule of benchmark service flow setting based on corresponding operation flow to be monitored;
In operation flow executing data operation flow to be monitored associated with benchmark service flow process in normal process storehouse after, the flow monitoring rule of operation flow to be monitored is set according to corresponding benchmark service flow process.The setting of flow monitoring rule comprises the contents such as arranging of the setting of setting, the time threshold values of the setting, the scope of examination that check object, setting that rule is carried out frequency, message early warning.Wherein, check that object is operation flow to be monitored, the scope of examination is the process step that needs inspection in operation flow, time threshold values is each process step circulation time maximal value in operation flow, rule is carried out the monitoring frequency that frequency is operation flow, as monitoring weekly, monitoring every day etc., the warning level that message early warning is business process monitoring.
In order to make flow monitoring rule go for different ERP system, the benchmark service flow process of flow monitoring rule of the present invention based in normal process storehouse arranges, check that object, the scope of examination, time threshold values, rule execution frequency all arrange according to the corresponding contents of benchmark service flow process, because the standard of monitoring rules is identical, even if operation flow executing data is from different ERP system, also can adopt same standard to carry out monitoring to operation flow, improve versatility.
S103, monitoring execution step, carry out monitor check according to the flow monitoring rule setting to operation flow to be monitored, checks whether the actual mechanical process of business to be monitored meets flow monitoring rule, last output monitoring check result.
After flow monitoring rule sets, operation flow to be monitored is not inconsistent, carries out four aspects of usefulness from step disappearance, step entanglement, post and check.Described step disappearance refers to when operation flow is carried out, and not complete all process steps of flow performing in accordance with regulations, as lacked voucher audit hilllock in voucher flow process.Described step entanglement refers to that when operation flow is carried out, flow process does not progressively circulate in accordance with regulations, has the situation of circulation step entanglement, if voucher accreditation hilllock in voucher flow process is behind voucher audit hilllock, is first to examine rear accreditation.Described post is not inconsistent while referring to operation flow execution, and it is different from the post of regulation that step is carried out post, the situation that exists post not to be inconsistent, and as the step of voucher audit, carrying out post is accounting hilllock, rather than the chief of finance hilllock of setting.Carry out usefulness and refer to that, when operation flow is carried out, step circulation overlong time, exceedes the time threshold values defining in monitoring rules, if the time stopping on audit post is 4 days, exceed the threshold values that defines in rule 3 days.Illustrate that flow process audit time is long, usefulness is not high.
As an example of " process for reimbursing expense " this concrete business example, method of the present invention is described below:
From ERP system, obtain operation flow executing data, Standard Rate reimbursement flow process in process for reimbursing expense in operation flow executing data and normal process storehouse is set up to mapping relations, soon the benchmark service flow process in concrete operation flow and the normal process storehouse of ERP system is mapped, so that next step carrys out setting procedure monitoring rules according to Standard Rate reimbursement flow process;
To process for reimbursing expense setting procedure monitoring rules, with reference to Fig. 2, Fig. 2 is that the monitoring rules of process for reimbursing expense arranges interface schematic diagram, as seen from Figure 2, the setting of the flow monitoring rule of process for reimbursing expense comprises selects the inspection object that process for reimbursing expense is monitoring business flowpath, in scope of examination item, select the process step that will check, setting procedure time limit, selection scheduling scheme and warning level etc. is set; For example: the process step of Standard Rate reimbursement business comprises the bill of lading, audit, book keeping operation, four steps of payment, the process for reimbursing expense obtaining from ERP system also has this 4 steps, when the flow monitoring of setup fee reimbursement flow process is regular, aforementioned 4 steps are chosen as the scope of examination, and operating post corresponding to each step checked;
According to flow monitoring rule, process for reimbursing expense is carried out to monitoring, from step disappearance, step entanglement, post, be not inconsistent and carry out four aspects of usefulness process for reimbursing expense executing data is carried out to monitor check, last outgoing inspection result.With reference to Fig. 3, Fig. 3 is monitoring execution result figure, can intuitively see the monitor check result of the managing detailed catalogues such as the tissue of process for reimbursing expense initiation, the time of initiation, the problem of existence from Fig. 3.
The business operation flow process the present invention is directed in ERP system provides independently method for supervising, from ERP system, obtain concrete operation flow executing data, set up the mapping relations of the benchmark service flow process in operation flow to be monitored and normal process storehouse, by definitim flow monitoring rules, in rule, define the scope of examination, according to flow monitoring rule, to obtaining operation flow executing data in ERP infosystem, carry out regularly or real-time inspection, and export not being inconsistent as post of existing in flow process, step disappearance, step entanglement, usefulness is supported inferior problem, made up the disappearance to flow monitoring in prior art, thereby for promoting enterprise operation flow system perfect provides effective support.
As shown in Figure 4, the present invention also provides a kind of business process monitoring device of ERP system, comprising:
Data capture unit: for obtaining the operation flow executing data of ERP system, the benchmark service flow process in operation flow to be monitored in operation flow executing data and normal process storehouse is set up to mapping relations;
Rule setting unit: for according to the flow monitoring rule of corresponding benchmark service flow setting operation flow to be monitored, described regular setting unit comprises and checks that object arranges subelement, the scope of examination and subelement, time threshold values are set arrange that subelement, rule are carried out set of frequency subelement, message early warning arranges subelement; Because the benchmark service flow process of described flow monitoring rule based in normal process storehouse arranges, therefore there is versatility;
Monitoring performance element: for according to the flow monitoring rule setting, operation flow to be monitored being carried out to monitor check, check whether the actual mechanical process of business to be monitored meets flow monitoring rule, last output monitoring check result.
Compared to the prior art the present invention, has following features:
1. specific aim: the present invention has made up the blank of monitoring for ERP system operation flow executing data in prior art, by monitoring, can effectively check out the execution error and the execution efficiency problem that in business operation flow performing, exist, meet the check demand of user to ERP system operating process.
2. applicability: the present invention is based on the unified benchmark service flow process Establishing process monitoring rules of formulating, carry out service observation according to flow monitoring rule.Thus, even operation flow data structure difference in different ERP system, the flow monitoring rule creating based on normal process, also applicable to the monitoring processing of these operation flow executing datas, can solve the various present situation of ERP system in present conglomerate preferably.
It should be noted that, the contents such as information interaction between the each module/unit of said apparatus, implementation, owing to conceiving based on unified with the inventive method embodiment, its technique effect bringing is identical with the inventive method embodiment, particular content can, referring to the narration in the inventive method embodiment, repeat no more herein.
It will be appreciated by those skilled in the art that, unit and the algorithm steps of each example of describing in conjunction with embodiment disclosed herein, can realize with electronic hardware, computer software or the combination of the two, for the interchangeability of hardware and software is clearly described, according to function, the composition of each example and step have been described in general manner just in the above description.These functions actually with should by or software mode carry out, depend on application-specific and the design constraint of technical scheme.Professional and technical personnel can realize described function with distinct methods specifically should be used for time to each, but this realization should not thought and exceeds scope of the present invention.
The software module that the method for describing in conjunction with embodiment disclosed herein or the step of algorithm can directly use hardware, processor to carry out, or the combination of the two is implemented.Software module can be placed in random access memory (RAM), internal memory, ROM (read-only memory) (ROM), electrically programmable ROM, electrically erasable ROM, register, hard disk, moveable magnetic disc, CD-ROM or the known any other forms of storage medium of technical field.
To the above-mentioned explanation of the disclosed embodiments, be that professional and technical personnel in the field can realize or use the present invention.To the multiple modification of previous embodiment, will be apparent for those skilled in the art, in the present invention, or else defined General Principle can depart from the situation of the spirit or scope of the present invention, realizes in other embodiments.Therefore, the present invention will can not be restricted to previous embodiment, but will meet the widest scope consistent with principles of this disclosure and features of novelty.
Claims (10)
1. a business process monitoring method for ERP system, is characterized in that, comprises the following steps:
Data acquisition step is obtained operation flow executing data from ERP system, and the benchmark service flow process in operation flow to be monitored in operation flow executing data and normal process storehouse is set up to mapping relations;
Rule setting steps, the flow monitoring rule of benchmark service flow setting based on corresponding operation flow to be monitored;
Monitoring execution step, carries out monitor check according to the flow monitoring rule setting to operation flow to be monitored, checks whether the actual mechanical process of business to be monitored meets flow monitoring rule, last output monitoring check result.
2. the business process monitoring method of ERP system according to claim 1, is characterized in that: the operation flow executing data in described data acquisition step comprises process name, flow process description, flow state, process step.
3. the business process monitoring method of ERP system according to claim 2, is characterized in that: described process step comprises step title, step type, step description, operating post, operation user, entry time and post-set time.
4. according to the business process monitoring method of the ERP system described in claim 1 or 2 or 3, it is characterized in that: the setting of described flow monitoring rule comprises that setting, the setting of time threshold values, the rule of the setting, the scope of examination that check object carry out the setting of frequency, the setting of message early warning.
5. according to the business process monitoring method of the ERP system described in claim 1 or 2 or 3, it is characterized in that: described monitoring execution step is not inconsistent, carries out usefulness inspection to step disappearance, step entanglement, the post of operation flow to be monitored.
The business process monitoring device of 6.ERP system, is characterized in that, comprising:
Data capture unit: for obtaining the operation flow executing data of ERP system, the benchmark service flow process in operation flow to be monitored in operation flow executing data and normal process storehouse is set up to mapping relations;
Rule setting unit: for according to the flow monitoring rule of corresponding benchmark service flow setting operation flow to be monitored;
Monitoring performance element: for according to the flow monitoring rule setting, operation flow to be monitored being carried out to monitor check, check whether the actual mechanical process of business to be monitored meets flow monitoring rule, last output monitoring check result.
7. the business process monitoring device of ERP system according to claim 6, is characterized in that: the operation flow executing data that described data capture unit obtains comprises process name, flow process description, flow state, process step.
8. the business process monitoring device of ERP system according to claim 7, is characterized in that: described process step comprises step title, step type, step description, operating post, operation user, entry time and post-set time.
9. according to the business process monitoring device of the ERP system described in claim 6 or 7 or 8, it is characterized in that: described regular setting unit comprises and checks that object arranges subelement, the scope of examination and subelement, time threshold values are set arrange that subelement, rule are carried out set of frequency subelement, message early warning arranges subelement.
10. according to the business process monitoring device of the ERP system described in claim 6 or 7 or 8, it is characterized in that: described monitoring performance element is not inconsistent, carries out usefulness inspection to step disappearance, step entanglement, the post of operation flow to be monitored.
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| CN106296134A (en) * | 2016-08-22 | 2017-01-04 | 山大地纬软件股份有限公司 | A kind of method for processing business supporting two-layer Flow driving mechanism and workbench thereof |
| CN106803134A (en) * | 2017-01-06 | 2017-06-06 | 杭州电子科技大学 | Workflow based on cooperation compatibility distributes optimization method and its system |
| CN105303116B (en) * | 2015-11-03 | 2018-05-25 | 用友网络科技股份有限公司 | ERP product safety protective device and method |
| CN112396349A (en) * | 2020-12-07 | 2021-02-23 | 国网物资有限公司 | Data quality monitoring method based on business entity |
| CN113222466A (en) * | 2021-05-28 | 2021-08-06 | 深圳市大恩信息科技有限公司 | Accounting project process monitoring method and system based on ERP |
| CN115514548A (en) * | 2022-09-16 | 2022-12-23 | 北京易诚互动网络技术股份有限公司 | Method and device for guaranteeing Internet application security |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN113222466A (en) * | 2021-05-28 | 2021-08-06 | 深圳市大恩信息科技有限公司 | Accounting project process monitoring method and system based on ERP |
| CN115514548A (en) * | 2022-09-16 | 2022-12-23 | 北京易诚互动网络技术股份有限公司 | Method and device for guaranteeing Internet application security |
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