CN103760866A - Tourist guide service robot - Google Patents
Tourist guide service robot Download PDFInfo
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- CN103760866A CN103760866A CN201410033653.XA CN201410033653A CN103760866A CN 103760866 A CN103760866 A CN 103760866A CN 201410033653 A CN201410033653 A CN 201410033653A CN 103760866 A CN103760866 A CN 103760866A
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
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- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
- Y02P90/02—Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]
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Abstract
The invention discloses a tourist guide service robot which is applied to scenic spots. The tourist guide service robot is characterized by comprising a man-machine intercom system, a 3D visual system, a navigation system, human-simulated limbs and a remote assistance system. The man-machine intercom system is respectively and independently connected with data processing modules and carries out two-way data transmission. The tourist guide service robot has the advantages that the tourist guide service robot replaces scenic spot human guides to explain for tourists, the aim that the robot replaces accompanying explaining is achieved, the influence caused by the non-standard service of a previous explaining mode on customer satisfaction is avoided, the efficiency of the scenic spots receiving clients is improved, manpower resources are saved, scenic spot cost is lowered, and the public praise on the scenic spots is improved.
Description
Technical field
The present invention relates to guide service robot, is a kind of guide service robot that provides explanation service for sight spot visitor specifically, belongs to the optoelectronic integration of machine field that relates to modern service industry.
Technical background
Scenic area and scenic spot now adopts the artificial modes of explaining, thereby is reached for the object of visitor's explanation.Because mode in the past exists the inconsiderate problem of many reception in reception process, cannot meet the demand of scenic spot raising Tourist satisfaction, cause consumption and the waste of human resources simultaneously, and then affected the public praise at scenic spot.
Summary of the invention
The present invention is directed to the guide service robot that the analysis of the problems referred to above system ensemble is made, guide service robot substitutes the mode of the artificial guide in scenic spot for visitor's explanation, realize robot replacement and accompanied explanation, avoided explanation mode in the past to serve the nonstandard impact that customer satisfaction is caused, greatly improved scenic spot reception client's efficiency, and saved human resources, and reduced scenic spot cost, improved the public praise at scenic spot.
The technical solution used in the present invention is:
Guide service robot, comprises respectively with data processing module and being connected separately and man-machine intercom system, 3D vision system, navigational system, apery limbs, the remote assisting system of bidirectional data transfers.
Described man-machine intercom system is connected with data processing module, man-machine intercom system can overall treatment from the information of self each module, and send result to corresponding module, effectively control user and robot obtain mutually the other side's information and complete particular task process according to certain order, it is mainly according to active user's utterance information, in conjunction with domain knowledge and conversation history, determine user view, and next step action that will take of decision systems, as answer visitor's query, for visitor explains sight spot knowledge.
Described 3D vision system is connected with data processing module, and 3D vision system mainly consists of vision sensor, ultrasonic distance-measuring sensor and infrared ray sensor, can autonomous classification self and the information such as the residing position of visitor and environmental aspect.
Described navigational system is connected with data processing module, and navigational system is the navigational system with path judgement and path planning ability, can make robot require to plan optimal path of traversal according to visitor.
Described apery limbs are connected with data processing module, and apery limbs can complete body language and the required action of walking ladder under the control of data processing module.
Described remote assisting system is connected with data processing module, remote assisting system is under the instruction of data handling system, to complete the function of contact at the human assistance of welcome center, manually by remote secondary auxiliary system auxiliary robot, completes issue-resolution in particular cases.
Advantage of the present invention is: guide service robot substitutes the mode of the artificial guide in scenic spot for visitor's explanation, realize robot replacement and accompanied explanation, avoided explanation mode in the past to serve the nonstandard impact that customer satisfaction is caused, greatly improved scenic spot reception client's efficiency, and human resources have been saved, reduce scenic spot cost, improved the public praise at scenic spot.
Accompanying drawing explanation
Fig. 1 is System Operation schematic diagram of the invention process.
Embodiment
Following the preferred embodiments of the present invention describe, and should be appreciated that preferred embodiment described herein, only for description and interpretation the present invention, is not intended to limit the present invention.
Preferred embodiment 1
As shown in Figure 1, guide service robot, comprises respectively with data processing module and being connected separately and man-machine intercom system, 3D vision system, navigational system, apery limbs, the remote assisting system of bidirectional data transfers.
Man-machine intercom system is connected with data processing module, man-machine intercom system can overall treatment from the information of self each module, and send result to corresponding module, effectively control user and robot obtain mutually the other side's information and complete particular task process according to certain order, it is mainly according to active user's utterance information, in conjunction with domain knowledge and conversation history, determine user view, and next step action that will take of decision systems, as answer visitor's query, for visitor explains sight spot knowledge.
3D vision system is connected with data processing module, 3D vision system is connected with data processing module, 3D vision system mainly consists of vision sensor, ultrasonic distance-measuring sensor and infrared ray sensor, can autonomous classification self and the information such as the residing position of visitor and environmental aspect.
Navigational system is connected with data processing module, and navigational system is the navigational system with path judgement and path planning ability, can make robot require to plan optimal path of traversal according to visitor.
Apery limbs are connected with data processing module, and apery limbs can complete body language and the required action of walking ladder under the control of data processing module.
Remote assisting system is connected with data processing module, remote assisting system is under the instruction of data handling system, to complete the function of contact at the human assistance of welcome center, manually by remote secondary auxiliary system auxiliary robot, completes issue-resolution in particular cases.
The above embodiment is only preferred embodiment of the present invention, is not limited to practical range of the present invention, and the equivalence of being done with content described in the claims in the present invention therefore all changes, within all should being included in the claims in the present invention scope.
Claims (6)
1. guide service robot, is characterized in that: comprise respectively with data processing module and being connected separately and man-machine intercom system, 3D vision system, navigational system, apery limbs, the remote assisting system of bidirectional data transfers.
2. guide service according to claim 1 robot, it is characterized in that: man-machine intercom system is connected with data processing module, man-machine intercom system can overall treatment from the information of self each module, and send result to corresponding module, effectively control user and robot obtain mutually the other side's information and complete particular task process according to certain order, it is mainly according to active user's utterance information, in conjunction with domain knowledge and conversation history, determine user view, and next step action that will take of decision systems, as answer visitor's query, for visitor explains sight spot knowledge.
3. guide service according to claim 1 robot, it is characterized in that: 3D vision system is connected with data processing module, 3D vision system mainly consists of vision sensor, ultrasonic distance-measuring sensor and infrared ray sensor, can autonomous classification self and the information such as the residing position of visitor and environmental aspect.
4. guide service according to claim 1 robot, it is characterized in that: navigational system is connected with data processing module, navigational system is the navigational system with path judgement and path planning ability, can make robot require to plan optimal path of traversal according to visitor.
5. guide service according to claim 1 robot, is characterized in that: apery limbs are connected with data processing module, and apery limbs can complete body language and the required action of walking ladder under the control of data processing module.
6. guide service according to claim 1 robot, it is characterized in that: remote assisting system is connected with data processing module, remote assisting system is under the instruction of data handling system, to complete the function of contact at the human assistance of welcome center, manually by remote secondary auxiliary system auxiliary robot, completes issue-resolution in particular cases.
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CN201410033653.XA CN103760866A (en) | 2014-01-24 | 2014-01-24 | Tourist guide service robot |
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CN201410033653.XA CN103760866A (en) | 2014-01-24 | 2014-01-24 | Tourist guide service robot |
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Cited By (9)
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---|---|---|---|---|
CN106168801A (en) * | 2016-04-12 | 2016-11-30 | 江苏理工学院 | The optimum path search method of intelligent sound guide robot |
CN106406319A (en) * | 2016-11-11 | 2017-02-15 | 华南智能机器人创新研究院 | Smart guiding robot |
CN106503860A (en) * | 2016-11-07 | 2017-03-15 | 王天尊 | A kind of the Internet tourist attractions information interaction system |
CN107139183A (en) * | 2017-06-09 | 2017-09-08 | 江苏神工智能科技有限公司 | A kind of real estate's sales robot |
CN107436608A (en) * | 2016-05-26 | 2017-12-05 | 富士通株式会社 | Control device for unmanned plane and the system for guide |
CN108664336A (en) * | 2017-04-01 | 2018-10-16 | 北京搜狗科技发展有限公司 | Recommend method and apparatus, the device for recommendation |
CN108983802A (en) * | 2014-07-31 | 2018-12-11 | 深圳市大疆创新科技有限公司 | The virtual tours system and method realized using unmanned vehicle |
CN110136711A (en) * | 2019-04-30 | 2019-08-16 | 厦门大学 | A kind of voice interactive method of the guide to visitors robot based on cloud platform |
CN112001817A (en) * | 2020-08-24 | 2020-11-27 | 杭州宣迅电子科技有限公司 | Scenic spot real-time guide explanation management system based on artificial intelligence |
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Cited By (11)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN108983802A (en) * | 2014-07-31 | 2018-12-11 | 深圳市大疆创新科技有限公司 | The virtual tours system and method realized using unmanned vehicle |
CN106168801A (en) * | 2016-04-12 | 2016-11-30 | 江苏理工学院 | The optimum path search method of intelligent sound guide robot |
CN106168801B (en) * | 2016-04-12 | 2019-07-02 | 江苏理工学院 | The path optimization method of intelligent sound guide robot |
CN107436608A (en) * | 2016-05-26 | 2017-12-05 | 富士通株式会社 | Control device for unmanned plane and the system for guide |
CN106503860A (en) * | 2016-11-07 | 2017-03-15 | 王天尊 | A kind of the Internet tourist attractions information interaction system |
CN106406319A (en) * | 2016-11-11 | 2017-02-15 | 华南智能机器人创新研究院 | Smart guiding robot |
CN108664336A (en) * | 2017-04-01 | 2018-10-16 | 北京搜狗科技发展有限公司 | Recommend method and apparatus, the device for recommendation |
CN107139183A (en) * | 2017-06-09 | 2017-09-08 | 江苏神工智能科技有限公司 | A kind of real estate's sales robot |
CN110136711A (en) * | 2019-04-30 | 2019-08-16 | 厦门大学 | A kind of voice interactive method of the guide to visitors robot based on cloud platform |
CN112001817A (en) * | 2020-08-24 | 2020-11-27 | 杭州宣迅电子科技有限公司 | Scenic spot real-time guide explanation management system based on artificial intelligence |
CN112001817B (en) * | 2020-08-24 | 2021-04-16 | 山西辰涵数字科技股份有限公司 | Scenic spot real-time guide explanation management system based on artificial intelligence |
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Application publication date: 20140430 |