CN103634448A - Method for intelligently responding to incoming calls by voice - Google Patents
Method for intelligently responding to incoming calls by voice Download PDFInfo
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- CN103634448A CN103634448A CN201310661091.9A CN201310661091A CN103634448A CN 103634448 A CN103634448 A CN 103634448A CN 201310661091 A CN201310661091 A CN 201310661091A CN 103634448 A CN103634448 A CN 103634448A
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Abstract
The invention provides a method for intelligently responding to incoming calls by voice. The method includes steps of a, recognizing and matching modes of the incoming calls and selectively starting an intelligent response system; b, starting intelligent response, converting voice of the incoming calls and the intelligent response into characters and displaying the characters on a screen; c, converting information of the transmitted intelligent response into the voice to respond to the incoming calls. The method for intelligently responding to the incoming calls by the voice has the advantages that the intelligent response is searched according to contents of the incoming calls, an environment where a called party is located, a condition of the called party and the set and preserved information, so that the voice and the characters can be converted mutually, and the called party can timely know the contents of the incoming calls and can quickly handle the incoming calls; the experience of users for operators can be improved.
Description
Technical field
The present invention relates to communication technical field, relate in particular to a kind of incoming call intelligent sound answering method.
Background technology
Along with the raising of people's living standard, mobile phone has become the necessity of everyone life, has also facilitated to a great extent interpersonal contact.
At present, the processing mode for the treatment of cell phone incoming call mainly contains answers, hang up or Call Waiting etc., along with communication system development, it is also more and more that people respond mode diversified demand to cell phone incoming call, for some reason, be inconvenient to answer but wonder incoming information emergency, or do not want to answer but want to avoid to hang up or exhale for a long time embarrassment.For example: called party is because of meeting, and the reasons such as sleep are inconvenient to receive calls etc., so needs a kind of intelligent sound answering system badly and process this type of situation.
Summary of the invention
The object of the present invention is to provide a kind of incoming call intelligent sound answering method, to understand in time incoming information, timely answering call and dealing with urgent work rapidly.
The object of the invention is to be achieved through the following technical solutions.
An incoming call intelligent sound answering method, comprises step:
A: incoming call is carried out to pattern recognition coupling, select to enable intelligent replying system;
B: enable intelligent replying, calling voice and intelligent replying are converted into word and are presented on screen;
C: convert the intelligent replying information of sending to voice answer-back incoming call.
Further preferably, if select in step a, do not enable intelligent replying system, enable tone information system, calling party message, until hang up.
Further preferably, step a also comprises the artificial incoming call answering of selection, until side's on-hook finishes call.
Further preferably, described intelligent replying is according to incoming call content/called party environment of living in, situation and has set and reservation information is determined.
Further preferably, between step b and step c, also comprise: called party confirms that whether intelligent replying content is reasonable, as unreasonable, edit-modify reply content.
Further preferably, between step b and step c, also comprise: called party confirms that whether intelligent replying content is reasonable, as unreasonable, by system, provides selection answer.
Further preferably, step c also comprises that enabling recording system carries out calling record, in order to follow-up looking into, listens.
Further preferably, also comprising that calling party and called party set up after step c communicates by letter until side's on-hook finishes to converse.
The present invention compared with prior art, beneficial effect is: incoming call intelligent sound answering method provided by the invention, according to incoming call content/callee environment of living in, situation with set and retained information search intelligent response, realize voice and word is changed mutually, make called can understand in time incoming call content, to make rapid processing.Also increased the Experience Degree of user to operator simultaneously.
Accompanying drawing explanation
Fig. 1 is the present invention's intelligent sound answering method flow chart of sending a telegram here.
Embodiment
In order to make object of the present invention, technical scheme and advantage clearer, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein, only in order to explain the present invention, is not intended to limit the present invention.
Refer to shown in Fig. 1, incoming call intelligent sound answering method provided by the invention, comprising:
Step 101～step 102: incoming call is carried out to pattern recognition coupling, to determine whether incoming call answering, if so, enter step 103; Otherwise, enter step 104;
Step 103: artificial incoming call answering, until side's on-hook finishes call;
Step 104: whether enable intelligent replying system, if so, enter step 106; Otherwise, enter step 105;
Step 105: enable tone information system, calling party message, until hang up;
Step 106～step 107: enable intelligent replying, calling voice and intelligent replying are converted into word and are presented on screen;
Particularly, as enable intelligent sound answering system, by voice informing calling party " owner has started intelligent response; in just answering; can reply in real time ", according to incoming call content/called party environment of living in, situation with set and retained information search intelligent response, and calling voice and intelligent replying are converted into word are presented on screen, treat that called party confirms.
Step 108: have called party to confirm that whether intelligent replying content is reasonable, if so, enter step 110; Otherwise, enter step 109;
Step 109: edit-modify reply content or system provide to be selected to enter step 110 after answer;
Step 110: convert the intelligent replying information of sending to voice answer-back incoming call; Enable recording system simultaneously and carry out calling record, in order to follow-up looking into, listen;
Step 111: calling party is set up and communicated by letter until side's on-hook finishes call with called party.
Embodiment:
First is just being prepared to second phone, mainly inquires whether how sports tournament in evening prepares, participate in.Party B's phone receives after incoming call, through pattern recognition, is can identify in phone ，Dan Zheng momentous conference, is inconvenient to answer.Prompting is confirmed to enable intelligent replying system, and intelligent Mytip is informed first, and second is enabled intelligent response, can reply in real time.The problem of second and intelligent answer can be presented in screen, as so-and-so inquiry of sending a telegram here: how sports tournament in evening prepares, participate in? after intelligent replying systematic search log information, the answer of second intelligence will be shown on screen, as: OK is prepared in sports tournament, can participate on time.If reply demonstration, be not the above-mentioned content of wanting, intelligent replying system can provide selects answer or second phonetic entry to revise answer.Then replying of second will be converted into voice and send to first.In phone, there is this calling record simultaneously, can listen for looking into.
Incoming call intelligent sound answering method provided by the invention, according to incoming call content/callee environment of living in, situation with set and retained information search intelligent response, realize voice and word is changed mutually, make called can understand in time incoming call content, to make rapid processing.Also increased the Experience Degree of user to operator simultaneously.
The foregoing is only preferred embodiment of the present invention, not in order to limit the present invention, all any modifications of doing within the spirit and principles in the present invention, be equal to and replace and improvement etc., within all should being included in protection scope of the present invention.
Claims (8)
1. an incoming call intelligent sound answering method, is characterized in that, comprises step:
A: incoming call is carried out to pattern recognition coupling, select to enable intelligent replying system;
B: enable intelligent replying, calling voice and intelligent replying are converted into word and are presented on screen;
C: convert the intelligent replying information of sending to voice answer-back incoming call.
2. incoming call intelligent sound answering method as claimed in claim 1, is characterized in that, if select in step a, does not enable intelligent replying system, enables tone information system, and calling party message, until hang up.
3. incoming call intelligent sound answering method as claimed in claim 1, is characterized in that, step a also comprises the artificial incoming call answering of selection, until side's on-hook finishes call.
4. incoming call intelligent sound answering method as claimed in claim 1, is characterized in that, described intelligent replying is according to incoming call content/called party environment of living in, situation and has set and reservation information is determined.
5. incoming call intelligent sound answering method as claimed in claim 1, is characterized in that, between step b and step c, also comprises: called party confirms that whether intelligent replying content is reasonable, as unreasonable, and edit-modify reply content.
6. incoming call intelligent sound answering method as claimed in claim 1, is characterized in that, between step b and step c, also comprises: called party confirms that whether intelligent replying content is reasonable, as unreasonable, by system, provides selection answer.
7. incoming call intelligent sound answering method as claimed in claim 1, is characterized in that, step c also comprises that enabling recording system carries out calling record, in order to follow-up looking into, listens.
8. incoming call intelligent sound answering method as claimed in claim 1, is characterized in that, also comprises that calling party and called party set up after step c to communicate by letter until side's on-hook finishes to converse.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201310661091.9A CN103634448A (en) | 2013-12-09 | 2013-12-09 | Method for intelligently responding to incoming calls by voice |
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| CN201310661091.9A CN103634448A (en) | 2013-12-09 | 2013-12-09 | Method for intelligently responding to incoming calls by voice |
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| CN103634448A true CN103634448A (en) | 2014-03-12 |
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Cited By (6)
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| WO2015172566A1 (en) * | 2014-05-15 | 2015-11-19 | 华为技术有限公司 | Voicemail implementation method and device |
| CN105578439A (en) * | 2016-01-23 | 2016-05-11 | 广州市讯飞樽鸿信息技术有限公司 | Incoming call transfer intelligent answering method and system for call transfer platform |
| US20160352895A1 (en) * | 2015-06-01 | 2016-12-01 | Samsung Electronics Co., Ltd. | Electronic device for outputting message and method for controlling the same |
| CN107395866A (en) * | 2017-06-28 | 2017-11-24 | 上海爱优威软件开发有限公司 | Call automatic answering machine method |
| CN109672786A (en) * | 2019-01-31 | 2019-04-23 | 北京蓦然认知科技有限公司 | A kind of incoming call sound method and device |
| CN110677541A (en) * | 2019-10-17 | 2020-01-10 | 合肥星空物联信息科技有限公司 | System and method for answering call with assistance of artificial intelligence |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| WO2015172566A1 (en) * | 2014-05-15 | 2015-11-19 | 华为技术有限公司 | Voicemail implementation method and device |
| CN105100518A (en) * | 2014-05-15 | 2015-11-25 | 华为技术有限公司 | Speech mailbox realization method and apparatus |
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| CN109672786A (en) * | 2019-01-31 | 2019-04-23 | 北京蓦然认知科技有限公司 | A kind of incoming call sound method and device |
| CN109672786B (en) * | 2019-01-31 | 2021-08-20 | 北京蓦然认知科技有限公司 | Incoming call answering method and device |
| CN110677541A (en) * | 2019-10-17 | 2020-01-10 | 合肥星空物联信息科技有限公司 | System and method for answering call with assistance of artificial intelligence |
| CN110677541B (en) * | 2019-10-17 | 2020-11-20 | 合肥星空物联信息科技有限公司 | System and method for answering call with assistance of artificial intelligence |
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Application publication date: 20140312 |