CN103326935A - Method and system for intelligently waiting based on microblog platform - Google Patents

Method and system for intelligently waiting based on microblog platform Download PDF

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Publication number
CN103326935A
CN103326935A CN2013103024658A CN201310302465A CN103326935A CN 103326935 A CN103326935 A CN 103326935A CN 2013103024658 A CN2013103024658 A CN 2013103024658A CN 201310302465 A CN201310302465 A CN 201310302465A CN 103326935 A CN103326935 A CN 103326935A
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microblogging
row number
server
client
mode
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CN103326935B (en
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唐大津
彭先伟
莫昌盛
叶琼园
唐小煜
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South China Normal University
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South China Normal University
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Abstract

The invention provides a method for intelligently waiting based on a microblog platform. The method comprises the following steps: a server receives a queuing request message sent by a mobile terminal through a microblog manner; the queuing request message contains a microblog account number of a user; the server generates one queuing mark corresponding to user information; when the queuing mark meets a number calling reminding condition, the server sends reminding information to the mobile terminal through the microblog manner. Correspondingly, the invention further provides a system for intelligently waiting based on the microblog platform, and the efficiency and the flexibility of the waiting system are improved.

Description

A kind of method and system of waiting in turn based on the intelligence of microblogging platform
Technical field
The present invention relates to areas of information technology, be specifically related to a kind of method and system of waiting in turn based on the intelligence of microblogging platform.
Background technology
Microblogging is a kind of internet, applications simple in structure, and its communication mode from media characteristic ideally combines mass media characteristic and interpersonal communication's characteristic, thereby has excited the unthinkable enthusiasm of user.Thisly provide information production, storage at the microblogging platform, share under the brand-new mode of namely propagating, the user has two kinds of identity: information creator and information receiver.If liken each user's microblogging to a magazine, the user is that the reader edits so.During as the reader, microblogging provides " customization is read " service, and the user can pass through " concern " and " comment " function, when obtaining without limit information, can also be interactive with perpetual object, and become the participant that information is made.
Microblogging is by typical C/S framework, be realizing alternately between server and client or the terminal, it has two Core Features, respectively to follow (Follow) and upgrade (Update), following namely is that a user can check the content that another user delivers, and upgrading then is data to the content of delivering is added, the operation such as deletion and update server are preserved.
At present, much be similar to the place such as hospital bank number system of queuing of taking that arranges is arranged, the mode that the number of howling is got by queuing by this system realizes, be specially: the user waits for the button that terminal is clicked the queuing number of getting in turn in queuing intelligence, this intelligence is waited for the number of the end print number of getting in turn to the user, and sends this number of getting and order to server, and server is after receiving the order that the staff sends by the terminal of calling out the numbers, the message that propelling movement is called out the numbers is also broadcasted, so that the user of the number of calling handles its business.But this system exists not enough place, this system can only arrange based on the office scene, be that handler must arrive scene, above-mentioned place by number queuing, like this, the time that handler waits for is longer, if but handler do not wait in line at the scene, can't know real-time scene queuing situation, easily cause the time of calling out the numbers of missing, cause the efficient of this system low, very flexible.
If combine with microblogging with by number mechanism of waiting in turn of queuing, better intelligence is waited in turn system by this channel of microblogging and improve, be conducive to promote its application and development.
Summary of the invention
The objective of the invention is to overcome weak point of the prior art, provide a kind of, solved and waited for the problem that system effectiveness lowly reaches very flexible in the prior art in turn, improved efficient and the flexibility of the system that waits in turn.
The embodiment of the invention provides a kind of method of waiting in turn based on the intelligence of microblogging platform, comprising:
Server receives the row number request message that client sends by the microblogging mode, comprises user's microblogging account in the described row number request message;
Described server generates a row number sign corresponding with described user's microblogging account, and when described row number sign satisfies when calling out the numbers alert condition, described server sends extremely described client of prompting message by the mode of microblogging.
The embodiment of the invention also provides a kind of method of waiting in turn based on the intelligence of microblogging platform, comprising:
Server receives the row number information that the mode of built-in terminal by User Datagram Protoco (UDP) UDP sends, and described row number information comprises client identification, row number sign and row number state information;
Judge according to described queueing condition information whether described row number sign satisfies the alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to client corresponding to described client identification by the mode of microblogging.。
The embodiment of the invention also provides a kind of system that waits in turn based on the intelligence of microblogging platform, comprises server, client and built-in terminal, wherein,
Described server, be used for receiving the row number request message that client sends by the microblogging mode, the microblogging account that comprises the user in the described row number request message, generate a row number sign corresponding with described user's microblogging account, receive the queueing condition information that described built-in terminal sends in real time by User Datagram Protoco (UDP) UDP mode, according to the queueing condition information that receives and described row number sign, judge whether described row number sign satisfies the described alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to described client by the mode of microblogging;
Described client is used for sending the row number request message to described server by the microblogging mode, receives the prompting message that described server sends by the microblogging mode and shows described prompting message;
Described built-in terminal is used for sending in real time described queueing condition information to described server by the UDP mode.
The embodiment of the invention also provides a kind of system that waits in turn based on the intelligence of microblogging platform, comprises server, built-in terminal and portable terminal, wherein,
Described server, be used for receiving the row number information that the mode of described built-in terminal by User Datagram Protoco (UDP) UDP sends, described row number information comprises client identification, row number sign and row number state information, judge according to described queueing condition information whether described row number sign satisfies the alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to client corresponding to described client identification by the mode of microblogging;
Described built-in terminal is used for sending row number information to described server by the UDP mode, upgrades described row number state information, and sends in real time described row number state information to described server;
Described client sends prompting message and shows described prompting message for receiving the mode of described server by microblogging.
By the method and system that the embodiment of the invention provides, the row number request message that the server mobile terminal receive sends by the microblogging mode, when described row number sign satisfies when calling out the numbers alert condition, server sends prompting message to portable terminal by the mode of microblogging.Solved and waited for the problem that system effectiveness lowly reaches very flexible in the prior art in turn, improved efficient and the flexibility of the system that waits in turn.。
Description of drawings
In order to be illustrated more clearly in the technical scheme of the embodiment of the invention, the accompanying drawing of required use was done a simply introduction during the below will describe embodiment, apparently, accompanying drawing in the following describes is some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is the method flow diagram of the embodiment of the invention one;
Fig. 2 is the method flow diagram of the embodiment of the invention two;
Fig. 3 is system's composition diagram of the embodiment of the invention three;
Fig. 4 is system's composition diagram of the embodiment of the invention four.
Embodiment
For the purpose, technical scheme and the advantage that make the embodiment of the invention clearer, below in conjunction with the accompanying drawing in the embodiment of the invention, technical scheme in the embodiment of the invention is clearly and completely described, obviously, described embodiment is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, the every other embodiment that those of ordinary skills obtain under the prerequisite of not making creative work belongs to the scope of protection of the invention.
Wait for system in turn based on the intelligence of microblogging platform and can be used for each greatly administrative body of the number of pressing queuing, each large administrative bodys such as hospital, bank realizes checking the queuing situation, the function of in advance microblogging reservation and appoint reminder.
This intelligence system mainly is divided into three large modules: server, and analyze timely and effectively and process various user's requests, and be in charge of registered user's data; Based on the built-in terminal of linux system, mainly be responsible for field statistics and preserve the queuing situation data of each administrative body, carry out User Datagram Protoco (UDP) UDP with server and communicate by letter, carry out data transfer, keep the both sides data synchronous; Client, comprise portable terminal or personal computer (Personal Computer, PC), the user brings in by this client and sends microblogging reservation row number, and after calling out the numbers alert condition, satisfied reservation receives that server passes through the reminder message that the microblogging mode sends, reminding user removes on-the-spot transacting business, and in the embodiment of the invention, client is portable terminal more flexibly preferably.
Particularly, server is responsible for carrying out UDP with built-in terminal and is communicated by letter, and carries out transfer of data, guarantees that data are synchronous.Regularly detect the microblogging request that the user sends by portable terminal, and effectively analyze in time the also microblogging request of process user, reply the user with the form of sending out microblogging at last.
Server has following two kinds of functions in embodiments of the present invention:
1, checks the queuing situation.When the user sends the queuing situation request of checking certain administrative body by portable terminal, server will be fetched the critical data of built-in terminal, through special processing, reply the user by the form of sending out microblogging at last, the user just can be known the queuing situation of this administrative body easily, and then reasonably arranges the routine matter of oneself.
2, reservation and prompting function.When the user sends reserve requests by portable terminal, system will detect user profile (system of real name) and request instruction correctness, and send the synchronous order of data to built-in terminal, and user's subscription information is deposited into database, reply the user with the form of sending out microblogging at last and inform subscription information, and start the appoint reminder function, and when the condition that satisfies appoint reminder is, will be to send out the form reminding user of microblogging.
Built-in terminal has following two kinds of functions in embodiments of the present invention:
1, data are synchronous.Built-in terminal mainly is responsible for field statistics and is preserved the queuing situation data of each administrative body, carries out UDP with server and communicates by letter, and carries out data transfer, keeps the both sides data synchronous.
2, on-the-spot take number.Except the microblogging reservation, take number (registering) for the scene of each administrative body simultaneously, built-in terminal also can be accepted user's the scene number of getting, generate a row number sign, the user profile that provides by the user simultaneously and user's mobile terminal identification (cell-phone number for example, microblogging number etc.), the on-the-spot data with the microblogging reservation of synchronously queuing, to include user profile, the row number information of mobile terminal identification, row number sign and row number state information sends to server in real time.
Native system adopts embodiment one and embodiment two respectively above-mentioned dual mode to be described with regard to the dual mode of microblogging reservation row number and on-the-spot row number (or registering in the scene that is referred to as).
Embodiment one
Fig. 1 is the method flow diagram of embodiment one, and as shown in Figure 1, the method for waiting in turn based on the intelligence of microblogging platform is as follows:
The row number request message that S101, server mobile terminal receive send by the microblogging mode comprises user profile in the described row number request message;
Portable terminal is preengage row number by the mode of microblogging, adopts the microblogging instruction set (such as forms such as "@") of appointment to send the row number request message to server.
Server has also moved a website except the microblogging request of accepting the user on the backstage, can accept user's Website login, carries out the real name registration, and simultaneously, server can be enjoyed high-level service with user profile and the binding of microblogging account after the binding.In addition, if the user carries out real name registration, server just thinks that this user is a common user, the high-level service that can not the enjoyment system provides.
Server obtains and preserve user profile, and is specific as follows: server obtains the user profile of registration, and described user profile is carried out authentication, does not then carry out follow-up processing if user profile is wrong.Only have after the authentication success and just can carry out next step operation.Server is encrypted the user profile after the success of described authentication, and the user profile after the described encryption and user's microblogging account is bound, and preserves user profile after the described encryption and the microblogging account of binding.Include a database in the server, be used for depositing the information of user profile, microblogging account and reservation, and adopt the mode of safety encipher to guarantee user information safety.In the embodiment of the invention, preferred SQL database.
S102, described server generate a row number sign corresponding with described user profile, and when described row number sign satisfies when calling out the numbers alert condition, described server sends extremely described client of prompting message by the mode of microblogging.
Send prompting message to the described client in the mode of server by microblogging, also comprise:
Built-in terminal to this server, so that this server identifies according to the queueing condition information that receives and described row number, judges whether described row number sign satisfies the described alert condition of calling out the numbers by the real-time dispatcher queue state information of UDP mode.Built-in terminal generally is positioned at the scene of the operational agencies such as bank.The embodiment of the invention is to the not restriction of alert condition of calling out the numbers, include but not limited to: by the number before this row number sign in the queueing condition, if this number is less than or equal to set threshold value, then satisfy this alert condition of calling out the numbers, for example, user's row number sign is 4, and there is 1,2,3 three effectively row number number the front, set threshold value is 2, and then this moment, this row number sign did not also reach the alert condition of calling out the numbers; And next constantly built-in terminal monitor the business that row number is designated No. 1 and be disposed, then row number is designated only remaining two effective row number numbers of 4 front, then this number equals this threshold value, satisfy the alert condition of calling out the numbers, this moment, server sent the client that prompting message is notified this row number sign correspondence.
The mode of described server by microblogging sends prompting message to the described client, and the user can also check the queuing situation of particular place, is specially: server receives described client and checks queuing request message by what the microblogging mode sent; Server is sent to described client with described queuing sign and described queueing condition information, replys the number that is handling at the user scene, and this number back also has how many positions to take number and the user that preengage just handles at latency services.The user can preengage according to information and individual demand that server is replied, checks this queuing situation after also can preengaging.
Need to prove, server can also send the row number response message to client by the microblogging mode first before sending prompting message, comprise described row number sign in the described response message.
To preengaging successful user (taking queue number), server can be at (namely satisfying the alert condition of calling out the numbers) reminding user of suitable time to on-the-spot transacting business, the user only need to arrive on-the-spot sales counter cross-check information with the microblogging that server is replied, and cross-check information is errorless can handle required business.
Embodiment two
Fig. 2 is the method flow diagram of embodiment two, and as shown in Figure 2, the method for waiting in turn based on the intelligence of microblogging platform is as follows:
S201, server receive the row number information that the mode of built-in terminal by User Datagram Protoco (UDP) UDP sends, and described row number information comprises client identification, row number sign and row number state information;
After the user took number at the scene, built-in terminal generated this user's row number sign, and recorded this user's client identification (such as cell-phone number, microblogging number etc.); Built-in terminal is collected queueing condition information in real time, and above-mentioned information is sent to server in real time.
In addition, server can also obtain user profile, and described user profile is carried out authentication, and the user profile after the success of described authentication is encrypted, and preserves the user profile after the described encryption.S202, judge according to described queueing condition information whether described row number sign satisfies the alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to client corresponding to described client identification by the mode of microblogging.
Wherein, the mode of server by microblogging sends prompting message to client corresponding to described client identification, also comprises:
Server receives described client and checks queuing request message by what the microblogging mode sent;
Server is sent to described client with described queuing sign and described queueing condition information.
The mode of taking number for embodiment two this scenes, server can be at (namely satisfying the alert condition of calling out the numbers) reminding user of suitable time to on-the-spot transacting business, the user only need to arrive on-the-spot sales counter cross-check information with the microblogging that server is replied, and cross-check information is errorless can handle required business.
Embodiment three
Fig. 3 is a kind of system's composition diagram of waiting in turn based on the intelligence of microblogging platform, and as shown in Figure 3, this system comprises server 301, client 302 and built-in terminal 303, wherein,
Described server 301, be used for receiving the row number request message that client sends by the microblogging mode, the microblogging account that comprises the user in the described row number request message, generate a row number sign corresponding with described user's microblogging account, receive the queueing condition information that described built-in terminal sends in real time by User Datagram Protoco (UDP) UDP mode, according to the queueing condition information that receives and described row number sign, judge whether described row number sign satisfies the described alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to described client by the mode of microblogging;
Wherein, server 301 also is used for:
Receive described client and check queuing request message by what the microblogging mode sent;
Described queuing sign and described queueing condition information are sent to described client.
Server 301 carries out authentication to user profile first, does not then carry out follow-up processing if user profile is wrong.Only have after the authentication success and just can carry out next step operation.
Include a database in the server 301, be used for depositing the information of user profile and reservation, and adopt the mode of safety encipher to guarantee user information safety.In the embodiment of the invention, preferred SQL database.
Described client 302 is used for sending the row number request message to described server by the microblogging mode, receives the prompting message that described server sends by the microblogging mode and shows described prompting message;
Client 302 is preengage row number by the mode of microblogging, adopts the microblogging instruction set (such as forms such as "@") of appointment to send the row number request message to server.
Described built-in terminal 303 is used for sending in real time described queueing condition information to described server by the UDP mode.
Built-in terminal 303 real-time collecting queueing condition information, and upgrade this information, the queueing condition information after transmission is upgraded is to server.
To preengaging successful user (taking queue number), server can be at (namely satisfying the alert condition of calling out the numbers) reminding user of suitable time to on-the-spot transacting business, the user only need to arrive on-the-spot sales counter cross-check information with the microblogging that server is replied, and cross-check information is errorless can handle required business
Embodiment four
A kind of system that waits in turn based on the intelligence of microblogging platform is characterized in that, comprises server 401, built-in terminal 402 and client 403, wherein,
Described server 401, be used for receiving the row number information that the mode of described built-in terminal by User Datagram Protoco (UDP) UDP sends, described row number information comprises client identification, row number sign and row number state information, judge according to described queueing condition information whether described row number sign satisfies the alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to client corresponding to described client identification by the mode of microblogging;
Wherein, described server 401 also is used for:
Receive described client and check queuing request message by what the microblogging mode sent;
Described queuing sign and described queueing condition information are sent to described client.
Described built-in terminal 402 is used for sending row number information to described server by the UDP mode, upgrades described row number state information, and sends in real time described row number state information to described server;
After the user took number at the scene, built-in terminal 402 generated this user's row number sign, and recorded this user's client identification (such as cell-phone number, microblogging number etc.); Built-in terminal 402 is collected queueing condition information in real time, and above-mentioned information is sent to server in real time.
Described client 403 sends prompting message and shows described prompting message for receiving the mode of described server by microblogging.
Server 401 can send prompting message to client 403 at suitable time (namely satisfying the alert condition of calling out the numbers), reminding user is to on-the-spot transacting business, the user only need to arrive on-the-spot sales counter cross-check information with the microblogging that server is replied, and cross-check information is errorless can handle required business.
One of ordinary skill in the art will appreciate that: accompanying drawing is the schematic diagram of an embodiment, and the unit in the accompanying drawing or flow process might not be that enforcement the present invention is necessary.
In several embodiment that the application provides, should be understood that, disclosed system, equipment and method can realize by another way.For example, apparatus embodiments described above only is schematic, for example, the division of described unit, only be that a kind of logic function is divided, during actual the realization other dividing mode can be arranged, for example a plurality of unit or assembly can in conjunction with or can be integrated into another system, or some features can ignore, or do not carry out.Another point, the shown or coupling each other discussed or direct-coupling or communication connection can be by some interfaces, the indirect coupling of equipment or unit or communication connection can be electrically, machinery or other form.
Described unit as separating component explanation can or can not be physically to separate also, and the parts that show as the unit can be or can not be physical locations also, namely can be positioned at a place, perhaps also can be distributed on a plurality of network element.Can select according to the actual needs wherein some or all of unit to realize the purpose of the present embodiment scheme.
In addition, each functional unit in each embodiment of the present invention can be integrated in the processing unit, also can be that the independent physics of unit exists, and also can be integrated in the unit two or more unit.Above-mentioned integrated unit both can adopt the form of hardware to realize, the form that also can adopt hardware to add SFU software functional unit realizes.
The above-mentioned integrated unit of realizing with the form of SFU software functional unit can be stored in the computer read/write memory medium.Above-mentioned SFU software functional unit is stored in the storage medium, comprise some instructions with so that computer equipment (can be personal computer, server, the perhaps network equipment etc.) carry out the part steps of the described method of each embodiment of the present invention.And aforesaid storage medium comprises: USB flash disk, portable hard drive, read-only memory (Read-Only Memory, abbreviation ROM), the various media that can be program code stored such as random access memory (Random Access Memory is called for short RAM), magnetic disc or CD.It should be noted that at last: above embodiment only in order to technical scheme of the present invention to be described, is not intended to limit; Although with reference to previous embodiment the present invention is had been described in detail, those of ordinary skill in the art is to be understood that: it still can be made amendment to the technical scheme that aforementioned each embodiment puts down in writing, and perhaps part technical characterictic wherein is equal to replacement; And these modifications or replacement do not make the essence of appropriate technical solution break away from the spirit and scope of various embodiments of the present invention technical scheme.

Claims (10)

1. a method of waiting in turn based on the intelligence of microblogging platform is characterized in that, comprising:
Server receives the row number request message that client sends by the microblogging mode, comprises user's microblogging account in the described row number request message;
Described server generates a row number sign corresponding with described user's microblogging account, and when described row number sign satisfies when calling out the numbers alert condition, described server sends extremely described client of prompting message by the mode of microblogging.
2. method according to claim 1 is characterized in that, described method further comprises:
Website of described server operation receives the user by the logging request of this website of client transmission;
When the user carries out the real name registration by client, described server obtains the user profile of registration, described user profile is carried out authentication, user profile after the described authentication success is encrypted, and the user profile after the described encryption and user's microblogging account bound, preserve user profile after the described encryption and the microblogging account of binding.
3. method according to claim 1 and 2 is characterized in that, the mode of described server by microblogging sends prompting message to the described client, also comprises:
Built-in terminal passes through the real-time dispatcher queue state information of User Datagram Protoco (UDP) UDP to described server, so that described server is according to the queueing condition information that receives and described row number sign, judge whether described row number sign satisfies the described alert condition of calling out the numbers, and described built-in terminal is positioned at the operational agency scene.
4. method according to claim 3 is characterized in that, the mode of described server by microblogging sends prompting message to the described client, also comprises:
Described server receives described client and checks queuing request message by what the microblogging mode sent;
Described server is sent to described client with described queuing sign and described queueing condition information.
5. a method of waiting in turn based on the intelligence of microblogging platform is characterized in that, comprising:
Server receives the row number information that the mode of built-in terminal by User Datagram Protoco (UDP) UDP sends, and described row number information comprises client identification, row number sign and row number state information;
Judge according to described queueing condition information whether described row number sign satisfies the alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to client corresponding to described client identification by the mode of microblogging.
6. method according to claim 5 is characterized in that, the mode of described server by microblogging sends prompting message to client corresponding to described client identification, also comprises:
Described server receives described client and checks queuing request message by what the microblogging mode sent;
Described server is sent to described client with described queuing sign and described queueing condition information;
Described method further comprises:
Described server obtains user profile, and described user profile is carried out authentication, and the user profile after the success of described authentication is encrypted, and preserves the user profile after the described encryption.
7. a system that waits in turn based on the intelligence of microblogging platform is characterized in that, comprises server, client and built-in terminal, wherein,
Described server, be used for receiving the row number request message that client sends by the microblogging mode, the microblogging account that comprises the user in the described row number request message, generate a row number sign corresponding with described user's microblogging account, receive the queueing condition information that described built-in terminal sends in real time by User Datagram Protoco (UDP) UDP mode, according to the queueing condition information that receives and described row number sign, judge whether described row number sign satisfies the described alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to described client by the mode of microblogging;
Described client is used for sending the row number request message to described server by the microblogging mode, receives the prompting message that described server sends by the microblogging mode and shows described prompting message;
Described built-in terminal is used for sending in real time described queueing condition information to described server by the UDP mode.
8. system according to claim 7 is characterized in that, described server also is used for:
Described server receives described client and checks queuing request message by what the microblogging mode sent;
Described server is sent to described client with described queuing sign and described queueing condition information.
9. a system that waits in turn based on the intelligence of microblogging platform is characterized in that, comprises server, built-in terminal and client, wherein,
Described server, be used for receiving the row number information that the mode of described built-in terminal by User Datagram Protoco (UDP) UDP sends, described row number information comprises client identification, row number sign and row number state information, judge according to described queueing condition information whether described row number sign satisfies the alert condition of calling out the numbers, when described row number sign satisfies when calling out the numbers alert condition, described server sends prompting message to client corresponding to described client identification by the mode of microblogging;
Described built-in terminal is used for sending row number information to described server by the UDP mode, upgrades described row number state information, and sends in real time described row number state information to described server;
Described client sends prompting message and shows described prompting message for receiving the mode of described server by microblogging.
10. system according to claim 9 is characterized in that, described server also is used for:
Receive described client and check queuing request message by what the microblogging mode sent;
Described queuing sign and described queueing condition information are sent to described client.
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