CN103281464A - System and method for reminding users of missed calls in arrearage outage period based on signal - Google Patents

System and method for reminding users of missed calls in arrearage outage period based on signal Download PDF

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Publication number
CN103281464A
CN103281464A CN2013102105215A CN201310210521A CN103281464A CN 103281464 A CN103281464 A CN 103281464A CN 2013102105215 A CN2013102105215 A CN 2013102105215A CN 201310210521 A CN201310210521 A CN 201310210521A CN 103281464 A CN103281464 A CN 103281464A
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user
module
information
shutdown
subscriber
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CN103281464B (en
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范晓林
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Sun Guoran
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范晓林
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/48Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a system and method for reminding users of missed calls in an arrearage outage period of the users based on signal analysis. The system comprises a signal collection module, a signal correlation and analysis module, an outage user management module, a missed call generation module, a missed call information pushing module and an outage missed call service management platform system. Based on the monitoring and analysis of signals in the communication network, the missed calls of mobile phone users or fixed telephone users in the outage state are obtained, after the users pay the fees and normal using is recovered, the missed calls of the users in the outage period are gathered, and the missed calls are pushed to the users through short messages or multimedia messages or other modes. By means of the system and method, the problem that a traditional missed call reminding system and method can not provide service for the users with the missed calls in the temporary outage period is solved, user experience is greatly improved, and direct economic benefits are brought to telecommunication operators.

Description

Owe to stop the missed call notification system and method based on signaling
Technical field
The present invention relates to a kind of based on signaling owe stop the missed call notification system and method, belong to the communications field.
Background technology
By the rate of the answering analysis to the existing communication network; we find; in the previous provincial mobile communications network of order; the call volume that produced in every month reaches several hundred million to tens times; and the rate of answering is only between 50%-60%, wherein shuts down the call drop that produces because of called subscriber's arrearage or other reasons and accounts for more than 30% of whole call drops.Shut down among the user at these, most of start of can paying the fees after shutting down a period of time recovers normally to use.If the user is continuous pay start after; the calling of losing between this user's down period (being called for short: leak words) is in time reminded with note, multimedia message or other modes; not only provide convenience to the telephone subscriber, can also help telecom operators to bring a large amount of voice communication incomes.
Missing Call Notification such as existing secretary's platform only can be finished user shutdown, no network or meet the prompting of losing traffic under the state such as do.It realizes that basic mode is by call forwarding function an enterprising line item of missed call notification platform to be transferred in the calling that can't connect, the more called note of carrying out is reminded.The setting of call out shifting is carried out at the called subscriber, and if the called subscriber is in stopped status, then call forwarding function can not be set.Existing missed call notification technology can't realize the words of the leakage between user's down period are reminded.
Summary of the invention
The purpose of this invention is to provide a kind of to losing the system and method that traffic is reminded between mobile phone or fixed telephone user's down period.Based on intercepting and analyzing signaling in the communication network; obtain the calling that mobile phone or fixed telephone user lose under stopped status; after subscriber payment recovers normal the use, the phone of losing between user's down period is gathered, and be pushed to the user with note, multimedia message or other modes.
For achieving the above object; the present invention passes through signal collecting module, signalling correlated parsing module, shuts down user management module, leaks the words generation module, leaks words information propelling movement module, shuts down the work of missed call business management platform system, finishes and shuts down user's missed call notification function.Described signal collecting module and basic common carrier signaling network join, and obtain original real-time signaling information; Described signalling correlated parsing module carries out association analysis to the original signaling information that signal collecting module obtains, and generates the traffic signaling information of specified format; Described shutdown user management module receives the traffic signaling information from signalling correlated analysis module, obtain shutdown user profile, recover to use user profile by analysis, or obtain the user profile of shutting down the user, recovering use from basic telecom carrier's accounting system; The signaling information that the shutdown user profile that described leakage words generation module provides according to shutdown user generation module is sent signalling correlated parsing module filters, and obtains all and shuts down the phone information of missing between user's down periods; Described leakage words information pushes module and is responsible for sending to portable terminal (the leakage words that landline telephone produces can be tied to the portable terminal of appointment) with note, multimedia message, mail or other forms (as smart mobile phone client network massage pattern) after leaking the words finish message; Described shutdown is leaked the words management platform and is used for shutting down configuration and the management of missed call notification strategy.
Above-mentioned shutdown user generation module, its characteristics be, obtain shut down user profile can be by at least two kinds of channels: the signaling information acquisition user's that (1) is sent according to signalling correlated parsing module stopped status;
(2) accounting system from basic telecom carrier directly obtains shutdown user profile.
Above-mentioned shutdown user management module, its characteristics be, when by the traffic signaling analysis or obtain the user from basic telecom carrier's accounting system and become when shutting down by normal use, this user deposited in shut down the user number code table;
Above-mentioned shutdown user management module, its characteristics are, when obtaining the user and become normal operating condition by shutdown by the traffic signaling analysis or from basic telecom carrier's accounting system, this user is deleted from shut down the user number code table, and notice leakage words generation module, trigger to shut down and leak issuing of words information;
Above-mentioned leakage words generation module, its characteristics are that the leakage words information that this module generates comprises rear subscriber number, called number, calling time of origin at least.
Above-mentioned leakage words information pushes module, and its characteristics are, issue after missed call notification information merges shutting down, i.e. same caller combines the same called repeatedly calling of carrying out, and forms an information, conveniently issues the back user and reads.
Above-mentioned leakage words information pushes module, and its characteristics are, finishes the server that issues propelling movement and can include but not limited at least a in short message server, multimedia message server, mail server, the missed call notification client private server.
Realization of the present invention has solved present traditional missed call notification and has lost the problem that phone provides service can't be to user's hesitation the time, has significantly promoted user's impression and has brought direct economic benefit for telecom operators.
Description of drawings
Describe exemplary embodiment of the present invention in more detail by the reference accompanying drawing, above and other aspect of the present invention and advantage will become clearer, in the accompanying drawings:
Fig. 1 is the shutdown missed call notification system block diagram based on signaling.
Fig. 2 is for shutting down user's acquisition process flow chart.
Figure 3 shows that shutting down the user leaks words information product process figure.
Figure 4 shows that shutting down the user leaks words information and issue flow chart.
Embodiment
Hereinafter, now the present invention will be described more fully.Yet the present invention can implement with many different forms, and should not be interpreted as being confined to embodiment set forth herein.On the contrary, provide these embodiment to make that the disclosure will be thorough with completely, and scope of the present invention is conveyed to those skilled in the art fully.
As shown in Figure 1, the shutdown user missed call notification system that the present invention is based on signaling has increased the shutdown user management module, has leaked the words information generating module, has leaked words information and push module, shut down the missed call business management platform on the basis of signal collecting, signalling correlated analytical system.Wherein:
Communication network 101: communication network herein can be mobile telephone network, also can be wired telephone network.Shutdown leakage words information can refer to the leakage words between portable terminal (mobile phone) user down period, also can be the leakage words between fixed telephone user's down period.
Basic telecom carrier's accounting system 102: be used for the User Status of record basic telecom carrier service-user, the arrearage as whether, arrearage amount etc.Can know that by this system the user becomes stopped status by normal use, or become normal operating condition by stopped status.
Terminal A (caller) 103: the terminal equipment that can make a call, as mobile phone, landline telephone, Personal Handyphone System etc.
Terminal B (called) 104: the terminal equipment that can answer the call, as mobile phone, landline telephone, Personal Handyphone System etc.
Signal collecting module 105: join with basic common carrier signaling network, obtain original real-time signaling information, send to signalling correlated parsing module 106 and handle.
Signalling correlated parsing module 106: the original signaling information that signal collecting module is obtained carries out association analysis, generates the traffic signaling information of specified format, sends to and shut down user management module 107, leaks words generation module 108;
Shut down user management module 107: obtain and shut down user profile, recover to use user profile according to the signaling information in the traffic signaling information, or obtain the shutdown user, recover to use user profile from basic telecom carrier's accounting system.Become when shutting down by normal use when obtaining the user, this user is deposited in shut down the user number code table; When the user becomes normal use from stopped status, from shut down the user number code table, delete, and notice leakage words generation module, trigger to shut down and leak issuing of words information;
Leak words information generating module 108: the signaling information of signalling correlated parsing module being sent according to the shutdown user profile of shutting down user's generation module and providing filters, and obtains all and shuts down the phone information of missing between user's down periods;
Leak words information and push module 109: be pushed to terminal equipment (when terminal is landline telephone with note, multimedia message or other information formats after being responsible for to leak the words finish message, the leakage words that produce can be tied to the portable terminal of appointment, and the agency receives the traffic of losing between this fixed line down period by portable terminal);
Shut down to leak words management platform 110: be used for configuration and the management of leaking words information processing strategy, reminding strategy shutting down, as the signaling type that distributes every station server to be responsible for handling, shut down user's cleaning cycle, shut down the user and leak the longest remaining time etc. of words.
Shut down the generation of leaking words and issue flow process below in conjunction with Fig. 2-4 explanation.
Shown in Figure 2, it is as follows that the shutdown user obtains process step:
Step 201: shut down user management module and receive the signaling message that sends from signalling correlated analysis and processing module, and signalling analysis is handled;
Step 202: shut down user management module and know that by signalling analysis the called subscriber is stopped status;
Step 203: shut down user management module and obtain the user profile that is transferred to stopped status by normal operating condition from basic telecom carrier's accounting system.
Step 203 is identical with the function that step 201,202 is finished, and purpose all is to obtain shutdown user profile.Can only use 201,202 to finish the function of obtaining user profile; also can only use step 203 to obtain shutdown user profile; perhaps dual mode adopts simultaneously, makes simultaneously in two ways to obtain than a kind of mode of independent employing that to shut down user profile faster, more accurate.
Step 204: judge whether the shutdown user profile of receiving has existed in the shutdown subscriber's meter.
Step 205: do not exist this to shut down user profile in the subscriber's meter if shut down, then this is shut down user profile and join the shutdown subscriber's meter.
Step 206: existed this to shut down user profile in the subscriber's meter if shut down, then be left intact.
Shown in Figure 3, shut down the user and leak words information to generate step as follows:
Step 301: shut down the user and leak the calling initiation signaling information that the words information generating module receives that signalling correlated analysis module sends, this information is carried out analyzing and processing;
Step 302: the shutdown user is leaked the words information generating module and is judged whether the called subscriber is shutting down subscriber's meter;
Step 303: the called subscriber is shutting down subscriber's meter, and calling this time deposits the called subscriber in and shuts down Lou words information table.
Step 304: the called subscriber shutting down subscriber's meter, does not abandon calling, does not continue to handle this call information.
Shown in Figure 4, shut down the step that issues that the user is leaked words information:
Step 401: shut down the signaling information that user management module receives that signalling correlated analysis module sends, carry out analyzing and processing;
Step 402: shut down user management module by receiving whether the current called subscriber of signalling analysis is in normal operating condition;
Step 403: if the called subscriber is in normal operating condition, judge whether this user is shutting down subscriber's meter;
Step 404: have the shutdown subscriber's meter if be in the user of normal operating condition, show that this user reverts to normal operating condition by stopped status; From shut down subscriber's meter, delete this user profile, and extract leakage words information between this user's down period from leaking the words information generating module, send this message to leaking words information propelling movement module, trigger descending.
Step 405: issue prompting message by shutting down the missed call notification module.Before issuing prompting message; merge shutting down prompting message; main merging is that same caller is merged into a prompting message to same called repeatedly call information; information after the merging comprises following content at least: this called time is called out in caller first; this called time is called out in caller for the last time; calling should be called total degree, calling subscriber's ownership place.
The mode that issues prompting message can be short message mode, the multimedia message mode, and lettergram mode also can receive prompting message by the client with network savvy is installed at smart mobile phone.
Step 406: if the user who is in normal operating condition abandons this Message Processing not shutting down subscriber's meter.
The above is embodiments of the invention only, is not limited to the present invention.The present invention can have various suitable changes and variation.All any modifications of doing within the spirit and principles in the present invention, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (11)

  1. One kind based on signalling analysis owe stop the missed call notification system, it is characterized in that:
    Described system comprises as lower module: signal collecting module, signalling correlated parsing module, shutdown user management module, leakage words generation module, leakage words propelling movement trigger module, leakage words information push module, shutdown missed call business management platform system.
  2. According to claim 1 a kind of based on signalling analysis owe stop the missed call notification system, it is characterized in that:
    Described signal collecting module and basic common carrier signaling network join, and obtain original real-time signaling information; Described signalling correlated parsing module carries out association analysis to the original signaling information that signal collecting module obtains, and generates the traffic signaling information of specified format; Described shutdown user management module receives the traffic signaling information from signalling correlated analysis module, obtain shutdown user profile, recover to use user profile by analysis, or obtain the user profile of shutting down the user, recovering use from basic telecom carrier's accounting system; The signaling information that the shutdown user profile that described leakage words generation module provides according to shutdown user generation module is sent signalling correlated parsing module filters, and obtains all and shuts down the phone information of missing between user's down periods; Described leakage words information pushes module and is responsible for and will sends to portable terminal with note, multimedia message, mail or smart mobile phone client network massage pattern behind the leakage words finish message, and the leakage that landline telephone produces words can be tied to the portable terminal of appointment; Described shutdown is leaked the words management platform and is used for shutting down configuration and the management of missed call notification strategy.
  3. According to claim 1 and 2 a kind of based on signalling analysis owe stop the missed call notification system, it is characterized in that:
    Above-mentioned shutdown user generation module, obtain shutdown user profile and can pass through at least two kinds of channels:
    (1) signaling information of sending according to signalling correlated parsing module obtains user's stopped status;
    (2) accounting system from basic telecom carrier directly obtains shutdown user profile.
  4. According to claim 1 and 2 a kind of based on signalling analysis owe stop the missed call notification system, it is characterized in that:
    Above-mentioned shutdown user management module when by the traffic signaling analysis or obtain the user from basic telecom carrier's accounting system and become when shutting down by normal use, deposits this user in and shuts down the user number code table.
  5. According to claim 1 and 2 a kind of based on signalling analysis owe stop the missed call notification system, it is characterized in that:
    Above-mentioned shutdown user management module; when obtaining the user and become normal operating condition by shutdown by the traffic signaling analysis or from basic telecom carrier's accounting system; this user is deleted from shut down the user number code table, and notice leakage words generation module, trigger to shut down and leak issuing of words information.
  6. According to claim 1 and 2 a kind of based on signalling analysis owe stop the missed call notification system, it is characterized in that:
    Above-mentioned leakage words generation module, the leakage words information that this module generates comprises rear subscriber number, called number, calling time of origin at least.
  7. According to claim 1 and 2 a kind of based on signalling analysis owe stop the missed call notification system, it is characterized in that:
    Above-mentioned leakage words information pushes module, issues after missed call notification information merges shutting down, i.e. same caller combines the same called repeatedly calling of carrying out, and forms an information, conveniently issues the back user and reads.
  8. According to claim 1 and 2 a kind of based on signalling analysis owe stop the missed call notification system, it is characterized in that:
    Above-mentioned leakage words information pushes module, finishes the server that issues propelling movement and can include but not limited at least a in short message server, multimedia message server, mail server, the missed call notification client private server.
  9. 9. one kind based on the based reminding method of owing to stop the missed call notification system described in any among the claim 1-8, it is characterized in that:
    It is as follows that the shutdown user obtains process step:
    Step 201: shut down user management module and receive the signaling message that sends from signalling correlated analysis and processing module, and signalling analysis is handled;
    Step 202: shut down user management module and know that by signalling analysis the called subscriber is stopped status;
    Step 203: shut down user management module and obtain the user profile that is transferred to stopped status by normal operating condition from basic telecom carrier's accounting system;
    Can only use 201,202 to finish the function of obtaining user profile, also can only use step 203 to obtain shutdown user profile, perhaps dual mode adopts simultaneously;
    Step 204: judge whether the shutdown user profile of receiving has existed in the shutdown subscriber's meter;
    Step 205: do not exist this to shut down user profile in the subscriber's meter if shut down, then this is shut down user profile and join the shutdown subscriber's meter;
    Step 206: existed this to shut down user profile in the subscriber's meter if shut down, then be left intact.
  10. 10. based reminding method according to claim 9 is characterized in that:
    Shutting down the user leaks words information to generate step as follows:
    Step 301: shut down the user and leak the calling initiation signaling information that the words information generating module receives that signalling correlated analysis module sends, this information is carried out analyzing and processing;
    Step 302: the shutdown user is leaked the words information generating module and is judged whether the called subscriber is shutting down subscriber's meter;
    Step 303: the called subscriber is shutting down subscriber's meter, and calling this time deposits the called subscriber in and shuts down Lou words information table;
    Step 304: the called subscriber shutting down subscriber's meter, does not abandon calling, does not continue to handle this call information.
  11. 11. according to claim 9 or 10 described based reminding methods, it is characterized in that:
    Shut down the user and leak the step that issues of words information:
    Step 401: shut down the signaling information that user management module receives that signalling correlated analysis module sends, carry out analyzing and processing;
    Step 402: shut down user management module by receiving whether the current called subscriber of signalling analysis is in normal operating condition;
    Step 403: if the called subscriber is in normal operating condition, judge whether this user is shutting down subscriber's meter;
    Step 404: have the shutdown subscriber's meter if be in the user of normal operating condition, show that this user reverts to normal operating condition by stopped status; From shut down subscriber's meter, delete this user profile, and extract leakage words information between this user's down period from leaking the words information generating module, send this message to leaking words information propelling movement module, trigger descending;
    Step 405: issue prompting message by shutting down the missed call notification module.Before issuing prompting message, merge shutting down prompting message, main merging is that same caller is merged into a prompting message to same called repeatedly call information, information after the merging comprises: this called time is called out in caller first, this called time is called out in caller for the last time, calling should be called total degree, calling subscriber's ownership place;
    The mode that issues prompting message can be short message mode, the multimedia message mode, and lettergram mode also can receive prompting message by the client with network savvy is installed at smart mobile phone;
    Step 406: if the user who is in normal operating condition abandons this Message Processing not shutting down subscriber's meter.
CN201310210521.5A 2013-05-30 2013-05-30 Based on signaling deficient stop missed call notification system and method Expired - Fee Related CN103281464B (en)

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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104301549A (en) * 2014-09-18 2015-01-21 北京东方网润科技有限公司 Defaulting downtime missed call prompting system and method
CN104811914A (en) * 2014-01-24 2015-07-29 中国移动通信集团江苏有限公司 Missed incoming call prompting method and apparatus
EP3276929A1 (en) * 2016-07-28 2018-01-31 Beijing Xiaomi Mobile Software Co., Ltd. Method and device for obtaining a call record
CN109561223A (en) * 2019-01-07 2019-04-02 中国联合网络通信集团有限公司 A kind of based reminding method and system of fixed line missed call
CN111405504A (en) * 2020-03-24 2020-07-10 中国—东盟信息港股份有限公司 Halt number detection method and system based on mobile communication network attachment signaling

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CN101754144A (en) * 2008-12-16 2010-06-23 华为技术有限公司 A kind of crosstalk reminding method, system and equipment
CN102355645A (en) * 2011-08-17 2012-02-15 中兴通讯股份有限公司 Intelligent service processing method and system
CN103124402A (en) * 2011-11-21 2013-05-29 中兴通讯股份有限公司 Miscall prompt system and method

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Publication number Priority date Publication date Assignee Title
CN101754144A (en) * 2008-12-16 2010-06-23 华为技术有限公司 A kind of crosstalk reminding method, system and equipment
CN102355645A (en) * 2011-08-17 2012-02-15 中兴通讯股份有限公司 Intelligent service processing method and system
CN103124402A (en) * 2011-11-21 2013-05-29 中兴通讯股份有限公司 Miscall prompt system and method

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104811914A (en) * 2014-01-24 2015-07-29 中国移动通信集团江苏有限公司 Missed incoming call prompting method and apparatus
CN104301549A (en) * 2014-09-18 2015-01-21 北京东方网润科技有限公司 Defaulting downtime missed call prompting system and method
CN104301549B (en) * 2014-09-18 2017-05-24 北京东方网润科技有限公司 Defaulting downtime missed call prompting system and method
EP3276929A1 (en) * 2016-07-28 2018-01-31 Beijing Xiaomi Mobile Software Co., Ltd. Method and device for obtaining a call record
US10194021B2 (en) 2016-07-28 2019-01-29 Beijing Xiaomi Mobile Software Co., Ltd. Method, medium for obtaining call records of mobile terminal, and mobile terminal
CN109561223A (en) * 2019-01-07 2019-04-02 中国联合网络通信集团有限公司 A kind of based reminding method and system of fixed line missed call
CN111405504A (en) * 2020-03-24 2020-07-10 中国—东盟信息港股份有限公司 Halt number detection method and system based on mobile communication network attachment signaling

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