CN102143461A - Intelligent call forwarding method and device - Google Patents

Intelligent call forwarding method and device Download PDF

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Publication number
CN102143461A
CN102143461A CN2010101100935A CN201010110093A CN102143461A CN 102143461 A CN102143461 A CN 102143461A CN 2010101100935 A CN2010101100935 A CN 2010101100935A CN 201010110093 A CN201010110093 A CN 201010110093A CN 102143461 A CN102143461 A CN 102143461A
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China
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incoming call
blacklist
white list
call
local side
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CN2010101100935A
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Chinese (zh)
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王滨
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Individual
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/436Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses an intelligent call forwarding method and device. The intelligent call forwarding method comprises the following steps of: judging whether an incoming call belongs to the range of a grey list according to a white list and a black list; and performing simulation call forwarding responding to the situation that the incoming call belongs to the range of the grey list. According to the invention, a high efficient interception to annoyance calls is realized without missing useful calls of a user.

Description

The method and apparatus of intelligence call forwarding
Technical field
The present invention relates to communication technical field, relate to a kind of method and apparatus of intelligent call forwarding particularly.
Background technology
At present along with the popularity rate of phone especially mobile phone is more and more higher, and the cost of phone is more and more lower, utilizes telephone network to realize marketing even the behavior of implementing swindle gets more and more.That these normal users do not wish to receive or be called as harassing call with a large amount of calling that the user has nothing to do.Because these harassing calls, a lot of users are unequal to creating disturbances to, and have to carry out selectivity shutdown (such as session, night or the like).The selectivity shutdown in fact greatly reduces mobile network's call completing rate, may make the user miss useful calling and information, telephone operator, and for example mobile operator has the useful value-added service of a lot of forwards therefore can't carry out.
The solution that suppresses harassing call in the existing call forwarding technology is limited to white list and the blacklist technology of adopting.The white list technology limiting allows the number list of conversation, filters out the calling of every other number, and this can make the user miss a lot of useful phones, and for example friend changes the phone of making behind the number, the phone that potential customers make etc.The harassing call number that the blacklist technology limiting need filter out is directly let pass to other numbers.Because the user can not limit know all harassing and wrecking numbers, therefore still can constantly be subjected to the interference of harassing call.For the number that does not have regulation in white list and the blacklist, existing call forwarding technology is not generally done any processing.Therefore, need a kind of improved call forwarding technology, can carry out intelligent call forwarding, can tackle possible harassing call as best one can, make the user not miss useful phone again the number that not have to stipulate in user's blacklist and the white list.
In addition, the call forwarding technology of existing use white list and blacklist is finished by going up built in client at subscriber terminal equipment (for example mobile phone) basically, local computing, but be difficult to popularize and share.Black and white lists needs the user by manually setting up, and adds and delete by artificial judgment.Therefore, also wish further to improve existing call forwarding technology, make its black and white lists to set up automatically and/or to upgrade, and can popularize and between numerous users, share.
Summary of the invention
In order to address the above problem, according to an aspect of the present invention, a kind of method of calling being carried out intelligent call forwarding at the local side apparatus place has been proposed, comprise: according to white list and blacklist, judge whether incoming call belongs to the scope of gray list, belong to the scope of gray list in response to described incoming call, carry out the simulation call forwarding.
According to a second aspect of the invention, proposed a kind of equipment that intelligent call forwarding is carried out in calling at the local side apparatus place, having comprised: number administration device, its storage white list and blacklist; Judgment means, it is used for according to white list and blacklist, judges whether incoming call belongs to the scope of gray list; Simulation call forwarding device, it is used for belonging in response to described incoming call the scope of gray list, carries out the simulation call forwarding.
According to an embodiment of the invention, traffic to the part of the gray list between white list and the blacklist, local side apparatus will be hung up incoming call, simulate described incoming call and call out the called subscriber, receive called subscriber's operation indication, and, continue or stop the incoming call of described hang-up in response to called subscriber's operation indication.Alternatively, local side apparatus can also add white list or blacklist with this incoming call according to user's indication.
According to another implementation of the invention, the message registration that local side apparatus the is preserved signature analysis of conversing also adds the number in the message registration according to the result of conversation signature analysis the public white list or the blacklist of different brackets.As an alternative or supplement, analyze, can add individual white list automatically, and/or extracting part divides number to replenish into public white list simultaneously by dynamic message registration to individual subscriber.
According to another implementation of the invention, also carry out internet hunt, corresponding number is added the public white list or the blacklist of different brackets.
According to another execution mode of the present invention, dynamically public white list and/or the blacklist with different brackets backups in the user's data table, with renewal user's white list and blacklist, thereby guarantees to be enough to deal with news.
As an alternative or supplement, local side apparatus can be provided with the calling that will belong to the number of gray list scope according to the user and forward secretary's platform to.Alternatively, local side apparatus can also by note forward to called subscriber notice secretary's platform calling record and/or about the renewal of black and white lists.
Advantageously, the present invention adopts the local side technology fully, can automatically set up and/or upgrade black and white lists (black and white lists and the public black and white lists that comprise individual subscriber), and shares black and white lists between different user, has greatly reduced user's operation.In addition, realize that the present invention does not need to revise or upgrade user's terminal equipment.Simultaneously,, the number of gray list is carried out intelligent call forwarding, thereby blocking disturbance call efficiently makes again the user not miss useful phone according to solution of the present invention.In addition, operator can regulate whole conversation environment, health degree by to the public blacklist of different brackets and the mark of white list.
Description of drawings
In conjunction with the drawings with reference to following detailed description to embodiments of the present invention, above-mentioned and other features of the present invention will be more obvious.In the accompanying drawings,
Fig. 1 schematically shows the block diagram that wherein can realize the example of communication network of the present invention.
Fig. 2 schematically shows the flow chart that calling is carried out the method for intelligent call forwarding at the local side apparatus place according to an embodiment of the invention.
Fig. 3 schematically shows the block diagram that calling is carried out the equipment of intelligent call forwarding at the local side apparatus place according to an embodiment of the invention.
Embodiment
Hereinafter, will by embodiment the method and apparatus that intelligent call forwarding is carried out in calling at the local side apparatus place of the present invention be described in detail with reference to the accompanying drawings.
Fig. 1 schematically shows and can realize communication network 100 of the present invention therein.Communication network 100 comprises local side apparatus 110 and user terminal 120A......120N.Different user terminal 120A......120N can set up speech channel by local side apparatus 100, realizes the conversation between the different user.Between calling subscriber's user terminal (for example user terminal 120A) and called subscriber's terminal (for example user terminal 120B), set up speech channel.Should be appreciated that communication network 100 can also comprise any network that can be used for carrying call herein, for example it can comprise the mobile network, fixed telephone network, and perhaps its combination, or the like.User terminal 120A...120N can be mobile phone A, also can be landline telephone, or can realize any terminal of conversing, for example can carry out the computer that voip phone is called out.
Fig. 2 schematically shows the flow chart according to the process 200 of intelligent call forwarding of calling being carried out at the local side apparatus place of an embodiment of the invention.
In step S202, calling subscriber A dials the user terminal (for example 120B) of called subscriber B by its user terminal (for example user terminal 120A).So local side apparatus will receive message related to calls, comprise the number of calling subscriber A and the number of called subscriber B in this message related to calls.
In step 204, local side apparatus 110 mates the number (being incoming call) of calling subscriber A with white list and blacklist.If incoming call belongs to the scope of blacklist, then stop this calling.If incoming call belongs to the scope of white list, then directly with the user terminal 120B of this call proceeding to the called subscriber.Operating process when incoming call belongs to white list or blacklist and calling procedure of the prior art are similar, are not described in detail in this.
If incoming call neither belongs to the scope that the scope of blacklist does not belong to white list yet, think that then this incoming call belongs to the scope of gray list, so advance to step 206.
In the context of the present invention, blacklist and white list comprise that local side apparatus is individual blacklist and the white list that its each user who serves sets up and safeguards.As an alternative or supplement, the public blacklist of different brackets and/or the public white list of different brackets can also be set up and safeguard to local side apparatus.In step 204, can judge earlier whether incoming call belongs to public blacklist and/or public white list, and then judge whether this incoming call belongs to called subscriber's individual blacklist and/or white list.Alternatively, operator also can backup to the number in public blacklist and/or the public white list in each user's the individual blacklist and/or white list as required.Thereby, only need in step 204 to judge that by coupling called subscriber's individual blacklist and white list incoming call is to belong to blacklist that white list still belongs to the scope of gray list.As hereinafter describing in detail with reference to figure 3, blacklist and white list (comprising individual or public blacklist and white list) can be to be stored in the local side apparatus place, also can be to be stored in server or other equipment places that local side apparatus can be visited.
Local side apparatus belongs to the scope of gray list in response to described incoming call, carries out the simulation call forwarding.An object lesson of simulation call forwarding is below described.
At step 206 place, local side apparatus is hung up described incoming call in response to described incoming call belongs to the scope of gray list.In order to select whether to answer the chance of incoming call to the callee, incoming call is suspended rather than directly is routed to the callee.Like this, when incoming call was suspended, local side apparatus can be simulated the incoming call callee, and allowed the callee select whether to answer the incoming call that is suspended.
In addition, when the incoming call of calling party's execution was suspended, local side apparatus can also be calling party's play cuing information or music or the like, avoided the calling party to think the ring unanswered by mistake and directly on-hook.
Then, this process advances to step S208.At step S208 place, local side apparatus is simulated described incoming call and is called out called subscriber B.So the incoming call that user B sees on its terminal remains the number of calling subscriber A.
After local side apparatus carried out analog call to the called subscriber, called subscriber B can select to answer or refuse to answer this analog call.If called subscriber B refusal is answered this analog call, then local side apparatus finishes the incoming call of hang-up.
If called subscriber B selects to answer, then local side apparatus informs that by the automatic speech service this incoming call of user B belongs to the gray list scope, and different user options is provided.For example can provide in the following option one or more: answer; Refusal is answered; This number is added white list; And with this number adding blacklist, or the like.Alternatively, can also provide the option of combination, for example answer and this number is added white list; And/or refuse to answer and this number is added blacklist.If store this incoming call on the address list of user terminal 120B, then by the address list coupling, what show on user terminal 120B is the name of contact person of this incoming call correspondence.So the user can select to answer and this incoming call is added individual white list, for example indicates by button 1.If it is the phone of harassing its intermediary repeatedly that the user finds this call number, the user can select to refuse to answer and this number is added individual blacklist, for example indicates by button 2.When the user was unfamiliar with this incoming call, the user can select answer or refuse to answer according to busy not busy situation, but the not more blacklist of new individual and white list are for example realized by button 3 or 4.
At step 210 place, local side apparatus receives the operation indication (for example button 1,2,3 or 4) of called subscriber B, and according to user's operation indication, correspondingly continues or stops the incoming call of described hang-up.In addition, local side apparatus can also be further adds white list or blacklist according to user's indication with incoming call.
In a preferred embodiment of the present invention, first indication (for example button 1) in response to the called subscriber is routed to the called subscriber with the incoming call of described hang-up, and alternatively described incoming call is added white list.Second indication (for example button 2) in response to the called subscriber stops the incoming call of described hang-up, and alternatively described incoming call is added blacklist.In response to called subscriber's the 3rd indication (for example button 3 or button 4), directly the incoming call with described hang-up is routed to called subscriber B, perhaps stops the incoming call of described hang-up.So, at this incoming call next time during calling party B, local side apparatus can be in step 204 according to the coupling of blacklist that has upgraded and white list, directly this incoming call is routed to user B, perhaps stop this time calling.
Should be appreciated that the method that illustrates above only is exemplary, step that method of the present invention is not limited to illustrate above and order.Those skilled in the art can carry out many variations and modification according to the instruction of illustrated embodiment.
In yet another embodiment of the present invention, simulation call forwarding process and above-mentioned slightly different.In step 208, can serve to the user by automatic speech different options is provided, the option of answering or refusing for example only is provided.Then in step 210,, correspondingly continue or stop the incoming call of described hang-up in response to user's operation indication.After step 210, after calling party's on-hook, whether need this incoming call (calling party's number) is added blacklist or white list by automatic speech service prompts called subscriber once more.Then, indicate the renewal of execution according to the user who receives to the blacklist or the white list of individual subscriber.Other steps and above-mentioned with reference to figure 2 describe similar, be not described in detail in this.
In another execution mode, operator can also provide the service of secretary's platform.The user can be provided with the number that will belong to the gray list scope as required and forward secretary's platform to.For example in session during, perhaps when meeting with Very Important Person, the user can carry out this setting.So, judge that in step 204 local side apparatus can directly forward phone to secretary's platform when incoming call belonged to the gray list scope.
Alternatively, local side apparatus also can be in step 208, increases the option that forwards secretary's platform in the automatic speech service.Thereby in step 210,, correspondingly forward the incoming call of hanging up to the secretary platform according to user's indication.
Preferably, local side apparatus can also send the record of the calling forward secretary's platform to and/or about the more new record of black and white lists to the called subscriber by note.
Automatic foundation and renewal to blacklist and white list is described in detail below.When initial, local side apparatus can be set up the blacklist and the white list of the sky of individual subscriber automatically at local side (on local side apparatus self or its server that can visit or other equipment).Alternatively, local side apparatus can be led local side with blacklist on the user terminal and white list, as the initial blacklist and the white list of this individual subscriber.Then according to top blacklist and the white list that replenishes and upgrade this user's individual with reference to figure 2 described methods gradually.
Advantageously, the public white list and the blacklist of different brackets also set up and safeguarded to local side apparatus.
Local side apparatus can be expected someone's call public service phone 110,120,119 and be added the public white list of highest ranking.Alternatively, local side apparatus can add partial public white list with public telephones such as bank's customer service phone, government, education, medical departments.Alternatively, local side apparatus can also be comformed and be selected in multi-user's the common factor of individual white list a part to add the public white list of the third level, by that analogy.
Local side apparatus can also add the number in the message registration according to the result of conversation signature analysis the public blacklist of different brackets to the message registration of the preserving signature analysis of conversing.For example, can judge whether doubtful unusual phone of certain number according to one or more in the following standard: always the callee initiatively on-hook and the duration of call are very short; In the regular hour scope, this number poll has been called out a plurality of numbers in certain number segment; This number call a plurality of non-existent called numbers etc.; The calling of this number ring always 1 time is with regard to on-hook, or the like.The adjusting of filtering degree that can be by filter algorithm (for example filter out 80% or 60% doubtful harassing call), the doubtful unusual phone that above-mentioned analysis is obtained adds the blacklist of different brackets.The various available technology according to the unusual phone of conversation signature analysis all can be used for the present invention, are not described in detail in this.
As an alternative or supplement, local side apparatus is also analyzed by the dynamic message registration to individual subscriber, for example analyzes the duration of call and communication frequency etc., adds individual white list and blacklist automatically.Preferably, the individual white list and/or the part number in the blacklist that can extract the user replenishes into corresponding public white list and/or blacklist.
According to another implementation of the invention, local side apparatus also carries out internet hunt, corresponding number is added the public white list or the blacklist of different brackets.Local side apparatus can be gone up disclosed Service Phone with the government website that searches, website of bank, university website or the like and add public white list.Local side apparatus can also be by filter algorithm the adjusting of filtering degree, the advertisement telephone of the extensive appearance of searching on the Internet, sale call etc. are added the public blacklist of different brackets.
Alternatively, local side apparatus can be dynamically backups to the public white list and/or the blacklist of different brackets in the user's data table, to upgrade the white list and the blacklist of individual subscriber.
Local side apparatus constantly is grouped into blacklist or white list with the former number that belongs to the gray list scope by automatically safeguarding and upgrading blacklist and white list.Thereby intelligent call forwarding of the present invention is more efficient to the interception of harassing call, makes the user not miss useful phone again.
Fig. 3 schematically shows the block diagram that calling is carried out the equipment 300 of intelligent call forwarding at the local side apparatus place according to an embodiment of the invention.
Equipment 300 can comprise number administration device 310.Storing one or more users' individual's blacklist and/or white list in the number administration device 310.Preferably, also storing the public white list of different brackets and/or the public blacklist of different brackets in the number administration device.The number administration device can be arranged on any local side apparatus of communication network, for example in switch.Alternatively, the number administration device also can be positioned on other equipment that local side apparatus can visit, and for example is arranged in independent server.
Equipment 300 also comprises judgment means 320 and simulation call forwarding device 330.When calling subscriber A calls out called subscriber B, local side apparatus will receive message related to calls, comprise the number of calling subscriber A and the number of called subscriber B in this message related to calls.Judgment means 320 is used to judge that the number (being incoming call) of calling subscriber A is to belong to blacklist, white list, still belong to gray list.Judgment means 320 by will be in incoming call and the number administration device 310 blacklist of storage and/or white list mate and carry out above-mentioned judgement.If incoming call belongs to the scope of blacklist, then local side apparatus finishes this calling.If incoming call belongs to the scope of white list, then local side apparatus is with the user terminal 120B of this call proceeding to called subscriber B.If incoming call neither belongs to the scope that the scope of blacklist does not belong to white list yet, then carry out the simulation call forwarding by simulation call forwarding device 330.The black and white lists of possibility separate storage individual subscriber and the public blacklist and the white list of different brackets in the number administration device.Judgment means 320 can be by mating incoming call and public blacklist and/or public white list earlier, and then incoming call and called subscriber's individual blacklist and/or white list mated, be to belong to blacklist, white list, still belong to gray list to judge incoming call.Number in public blacklist and/or the public white list also can be backuped in each user's the individual blacklist and/or white list, thereby 320 need of judgment means mate individual blacklist and/or the white list of incoming call and called subscriber B, are to belong to blacklist, white list, still belong to gray list to judge incoming call.
Simulation call forwarding device 330 may further include hangs up device 332, analog call device 334.Receive the device 340 of user's indication, continue and/or stop device 350.
Judge that in response to judgment means 320 described incoming call belongs to the scope of gray list, hang up device 332 and hang up described incoming call.When incoming call was suspended, local side apparatus can be simulated the incoming call callee, and allowed the callee select whether to answer the incoming call that is suspended.
Alternatively, when the incoming call of calling party's execution was suspended, local side apparatus can also be calling party's play cuing information or music or the like, avoided the calling party to think the ring unanswered by mistake and directly on-hook.
Then, the described incoming call of analog call device 334 simulations is called out called subscriber B.So the incoming call that user B sees on its terminal 120B remains the number of calling subscriber A.Storing on the address list of user terminal 120B under the situation of this incoming call, by the address list coupling, what show on user terminal 120B is the name of contact person of this incoming call correspondence.The user may select to answer this calling, also may refuse this calling.If called subscriber B refusal is answered, then local side apparatus finishes this calling.If called subscriber B selects to answer, then analog call device 334 informs that by the automatic speech service this incoming call of user B belongs to the gray list scope, and different user options is provided.For example can provide in the following option one or more: answer; Refusal is answered; This number is added white list; And with this number adding blacklist, or the like.Alternatively, can also provide the option of combination, for example answer and this number is added white list; And/or refuse to answer and this number is added blacklist.If incoming call is the contact person in the address list of called subscriber B, then the user can select to answer and this incoming call is added individual's white list, for example indicates by button 1.If it is the phone of harassing its intermediary repeatedly that the user finds this call number, the user can select to refuse to answer and this number is added individual blacklist, for example indicates by button 2.When the user was unfamiliar with this incoming call, the user can select answer or refuse to answer according to busy not busy situation, but the not more blacklist of new individual and white list are for example realized by button 3 or 4.
Equipment 300 can also comprise the device 340 that receives user's indication and continue or stop device 350.The device 340 that receives user's indication receives the operation indication (for example button 1,2,3 or 4) of called subscriber B.Continue and/or stop the users' that device 350 receives according to device 340 operation indication, correspondingly continue or stop the incoming call of described hang-up.
Alternatively, equipment 300 also comprises updating device 360, and its configuration is used to upgrade blacklist and/or white list.In an embodiment of the invention, in response to the device 340 receive be called subscriber B first the indication (for example button 1), continue and/or stop device 350 incoming call of described hang-up is routed to the called subscriber, and alternatively, updating device 360 adds described incoming call the individual white list of access customer B.In response to called subscriber's second indication (for example button 2), continue and/or stop the incoming call that device 350 stops described hang-up, and updating device 360 adds described incoming call in the individual blacklist of access customer B alternatively.
Alternatively, equipment 300 also can comprise speaking analysis device 370.Speaking analysis device 370 can be termly or the message registration aperiodically local side apparatus the preserved signature analysis of conversing.According to the result of conversation signature analysis, the number in the message registration is correspondingly added the public blacklist of different brackets by updating device 300.As an alternative or supplement, speaking analysis device 370 can also be analyzed personal user's dynamic message registration, for example analyzes the duration of call and communication frequency etc.By updating device 360 number in personal user's the message registration is added to the white list and the blacklist of individual subscriber then.Preferably, the updating device individual white list and/or the part number in the blacklist that also extract the personal user replenishes into corresponding public white list and/or blacklist.
Alternatively, equipment 300 also can comprise internet search engine 380, and configuration is used for the telephone number that belongs to white list on the searching for Internet and/or belongs to the telephone number of blacklist.For example, internet search engine 380 can be searched for government website, website of bank, university website or the like, obtains disclosed Service Phone on it, so that add public white list.The advertisement telephone that extensively occurs on the internet search engine 380 all right searching for Internet, sale call etc. are so that add public blacklist.Updating device 360 can be by filter algorithm the adjusting of filtering degree, above-mentioned number is correspondingly added the public white list of different brackets, the perhaps public blacklist of different brackets.
Should be appreciated that the equipment 300 that illustrates above only is exemplary.For fear of unnecessary notion fuzzy of the present invention, the device well-known to those skilled in the art in the local side apparatus is not shown in accompanying drawing 3, for example be used for the device of receipt of call etc.And those skilled in the art can carry out many variations and modification according to the instruction of illustrated embodiment.
In another embodiment, the analog call device 334 in the simulation call forwarding device 330 can be served to the user by automatic speech different options is provided, and the option of answering or refusing for example only is provided.Thereby,, continue or stop the incoming call that device 350 correspondingly continues or stops described hang-up in response to user's operation indication.After the user finished this time conversation, whether simulation call forwarding device 330 can need this incoming call is added blacklist or white list by automatic speech service prompts user once more.The device 340 that receives user's indication receives user's further indication, indicates the renewal of carrying out the blacklist or the white list of individual subscriber by updating device 360 according to this then.
In another execution mode, equipment 300 can also comprise the device 390 of call forwarding secretary platform.According to corresponding user's indication that the device 340 that receives user's indication receives, the device 390 of call forwarding secretary platform can forward the incoming call of hanging up to the secretary platform.Alternatively, the user can be provided with the number that will belong to the gray list scope as required and directly forward secretary's platform to.For example in session during, perhaps when meeting with Very Important Person, the user can carry out this setting.So when judgment means 320 judged that incoming call belongs to the gray list scope, the device 390 of call forwarding secretary platform can directly forward corresponding call to secretary's platform.Alternatively, equipment 300 can also comprise the short message dispensing device, sends the record of the calling forward secretary's platform to and/or about the more new record of black and white lists by note to the called subscriber.
Method and apparatus of the present invention has been described above with reference to embodiment.The present invention adopts the local side technology fully, does not need to revise or upgrade user's terminal equipment.According to the present invention, continuous updating black and white lists automatically, and between different user, share black and white lists, greatly reduced user's operation.By the number that belongs to the gray list scope is carried out intelligent call forwarding, realized efficient interception to harassing call, make the user not miss useful phone again.In addition, operator can also pass through mark and the use to the public blacklist and the white list of different brackets, and whole conversation environment, health degree are regulated.
By above description to embodiment, it will be understood by those skilled in the art that the present invention not only can be applicable to various mobile telephone networks, equally also can be used for fixed telephone network, and other can carry the network of call.In addition, equipment of the present invention and parts thereof can be by such as very lagre scale integrated circuit (VLSIC) or gate array, realize such as the semiconductor of logic chip, transistor etc. or such as the hardware circuit of the programmable hardware device of field programmable gate array, programmable logic device etc., also can use the software of carrying out by various types of processors to realize, also can realize by the combination of above-mentioned hardware circuit and software.
Though described the present invention by embodiment here, scope of the present invention is not limited to these embodiments.Scope of the present invention is limited by claims and any equivalents thereof.

Claims (15)

1. method of intelligent call forwarding is carried out in calling at the local side apparatus place comprises:
According to white list and blacklist, judge whether incoming call belongs to the scope of gray list, and
Belong to the scope of gray list in response to described incoming call, carry out the simulation call forwarding.
2. method according to claim 1, wherein said simulation call forwarding comprises:
Hang up described incoming call, and
Simulate described incoming call by local side apparatus and call out the called subscriber.
3. method according to claim 1 further comprises:
Receive called subscriber's operation indication, and
In response to called subscriber's operation indication, the incoming call of described hang-up is routed to the called subscriber or stops the incoming call of described hang-up.
4. method according to claim 3 further comprises at least one in following:
If the operation indication is that incoming call is added white list, then local side apparatus adds white list with described incoming call, and
If the operation indication is that incoming call is added blacklist, then local side apparatus adds blacklist with described incoming call.
5. method according to claim 1 also comprises: the message registration that local side apparatus the is preserved signature analysis of conversing adds white list or blacklist according to the result of conversation signature analysis with the number in the message registration.
6. method according to claim 1 also comprises:
According to internet hunt, corresponding number is added white list or blacklist.
7. method according to claim 1, wherein said simulation call forwarding also comprises:
Forward described incoming call to the secretary platform.
8. equipment that intelligent call forwarding is carried out in calling at the local side apparatus place comprises:
The number administration device, its management white list and blacklist,
Judgment means, it is used for according to white list and blacklist, judges whether incoming call belongs to the scope of gray list,
Simulation call forwarding device, it is used for belonging in response to described incoming call the scope of gray list, carries out the simulation call forwarding.
9. equipment according to claim 8, wherein said simulation call forwarding device further comprises:
Be used to hang up the device of described incoming call, and
Be used to simulate the device that described incoming call is called out the called subscriber.
10. equipment according to claim 8 further comprises:
Be used to receive the device of called subscriber's operation indication, and
Be used in response to called subscriber's operation indication, the incoming call of described hang-up be routed to the called subscriber or stop the device of the incoming call of described hang-up.
11. equipment according to claim 8 also comprises: the device that is used to upgrade white list and blacklist.
12. equipment according to claim 11 wherein is used to upgrade the indication of the device of white list and blacklist in response to the called subscriber, and described incoming call is added blacklist and/or white list.
13. equipment according to claim 11, also comprise: be used for the converse device of signature analysis of the message registration that local side apparatus is preserved, the device that wherein is used for upgrading white list and blacklist adds white list or blacklist according to the result of conversation signature analysis with the number of message registration.
14. equipment according to claim 11 also comprises: internet search engine, wherein saidly be used to upgrade the Search Results of the device of white list and blacklist according to internet search engine, corresponding number is added white list or blacklist.
15. equipment according to claim 8, wherein said simulation call forwarding device also comprises:
Be used for described incoming call is forwarded to the device of secretary's platform.
CN2010101100935A 2010-02-02 2010-02-02 Intelligent call forwarding method and device Pending CN102143461A (en)

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CN102547683A (en) * 2011-12-16 2012-07-04 上海华勤通讯技术有限公司 Blacklist sharing system and sharing method
CN102883293A (en) * 2012-10-12 2013-01-16 杭州东信北邮信息技术有限公司 System and method for achieving intelligent management of mobile telephone incoming call
CN103002420A (en) * 2011-09-16 2013-03-27 中国移动通信集团安徽有限公司 Method and system for preventing junk phone calls and intelligent transfer service call center
WO2014012398A1 (en) * 2012-07-17 2014-01-23 中兴通讯股份有限公司 Stranger call warning method and device and intelligent mobile terminal
CN103974259A (en) * 2013-02-01 2014-08-06 中国电信股份有限公司 Malicious charge prevention method, device and system
CN104378838A (en) * 2014-11-11 2015-02-25 广东欧珀移动通信有限公司 Method and device for building wireless connection
CN104936182A (en) * 2015-04-21 2015-09-23 中国移动通信集团浙江有限公司 Method of managing and controlling fraud telephones intelligently and system of managing and controlling fraud telephones intelligently
CN105376426A (en) * 2014-08-25 2016-03-02 宇龙计算机通信科技(深圳)有限公司 Information management method based on address book and mobile terminal
CN105763713A (en) * 2016-01-19 2016-07-13 浙江鹏信信息科技股份有限公司 Harassing call intercepting method based on combination of Internet technology and communication technology
KR20170116104A (en) * 2015-02-09 2017-10-18 후아웨이 테크놀러지 컴퍼니 리미티드 Call transfer method, terminal and portable electronic device
CN108737669A (en) * 2017-03-22 2018-11-02 广东睿江云计算股份有限公司 A kind of method flexibly conversed, system and terminal
CN109302539A (en) * 2018-09-04 2019-02-01 湖南人文科技学院 Harassing call hold-up interception method and device
CN109451186A (en) * 2018-11-06 2019-03-08 中国联合网络通信集团有限公司 A kind of voice hold-up interception method and system
CN110233940A (en) * 2019-07-17 2019-09-13 上海尊源通讯技术有限公司 It is a kind of to establish call white list library system automatically for user
EP4175268A1 (en) * 2021-10-26 2023-05-03 Ribbon Communications Operating Company, Inc. Methods and apparatus for call traffic anomaly mitigation

Cited By (24)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103002420A (en) * 2011-09-16 2013-03-27 中国移动通信集团安徽有限公司 Method and system for preventing junk phone calls and intelligent transfer service call center
CN103002420B (en) * 2011-09-16 2015-12-16 中国移动通信集团安徽有限公司 A kind ofly prevent the method for call spam, system and intelligent transfer service call center
CN102547683A (en) * 2011-12-16 2012-07-04 上海华勤通讯技术有限公司 Blacklist sharing system and sharing method
WO2014012398A1 (en) * 2012-07-17 2014-01-23 中兴通讯股份有限公司 Stranger call warning method and device and intelligent mobile terminal
CN102883293B (en) * 2012-10-12 2015-04-08 杭州东信北邮信息技术有限公司 System and method for achieving intelligent management of mobile telephone incoming call
CN102883293A (en) * 2012-10-12 2013-01-16 杭州东信北邮信息技术有限公司 System and method for achieving intelligent management of mobile telephone incoming call
CN103974259B (en) * 2013-02-01 2017-11-03 中国电信股份有限公司 Prevention method, crime prevention device and crime prevention system that malice is deducted fees
CN103974259A (en) * 2013-02-01 2014-08-06 中国电信股份有限公司 Malicious charge prevention method, device and system
CN105376426A (en) * 2014-08-25 2016-03-02 宇龙计算机通信科技(深圳)有限公司 Information management method based on address book and mobile terminal
CN104378838A (en) * 2014-11-11 2015-02-25 广东欧珀移动通信有限公司 Method and device for building wireless connection
CN104378838B (en) * 2014-11-11 2018-05-25 广东欧珀移动通信有限公司 A kind of method and device for establishing wireless connection
KR101981152B1 (en) 2015-02-09 2019-08-28 후아웨이 테크놀러지 컴퍼니 리미티드 Call forwarding methods, terminals and portable electronic devices
KR20170116104A (en) * 2015-02-09 2017-10-18 후아웨이 테크놀러지 컴퍼니 리미티드 Call transfer method, terminal and portable electronic device
EP3249899A4 (en) * 2015-02-09 2018-02-07 Huawei Technologies Co., Ltd. Call forwarding method, terminal and portable electronic device
US10419608B2 (en) 2015-02-09 2019-09-17 Huawei Technologies Co., Ltd. Call forwarding method, terminal, and portable electronic device
CN104936182B (en) * 2015-04-21 2018-05-25 中国移动通信集团浙江有限公司 A kind of method and system of intelligence management and control fraudulent call
CN104936182A (en) * 2015-04-21 2015-09-23 中国移动通信集团浙江有限公司 Method of managing and controlling fraud telephones intelligently and system of managing and controlling fraud telephones intelligently
CN105763713A (en) * 2016-01-19 2016-07-13 浙江鹏信信息科技股份有限公司 Harassing call intercepting method based on combination of Internet technology and communication technology
CN108737669A (en) * 2017-03-22 2018-11-02 广东睿江云计算股份有限公司 A kind of method flexibly conversed, system and terminal
CN108737669B (en) * 2017-03-22 2020-12-01 广东睿江云计算股份有限公司 Flexible call method, system and terminal
CN109302539A (en) * 2018-09-04 2019-02-01 湖南人文科技学院 Harassing call hold-up interception method and device
CN109451186A (en) * 2018-11-06 2019-03-08 中国联合网络通信集团有限公司 A kind of voice hold-up interception method and system
CN110233940A (en) * 2019-07-17 2019-09-13 上海尊源通讯技术有限公司 It is a kind of to establish call white list library system automatically for user
EP4175268A1 (en) * 2021-10-26 2023-05-03 Ribbon Communications Operating Company, Inc. Methods and apparatus for call traffic anomaly mitigation

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Application publication date: 20110803