CN102083053B - Method and system for acquiring backward information by virtue of telephone information desk - Google Patents
Method and system for acquiring backward information by virtue of telephone information desk Download PDFInfo
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- CN102083053B CN102083053B CN200910249747XA CN200910249747A CN102083053B CN 102083053 B CN102083053 B CN 102083053B CN 200910249747X A CN200910249747X A CN 200910249747XA CN 200910249747 A CN200910249747 A CN 200910249747A CN 102083053 B CN102083053 B CN 102083053B
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Abstract
The invention provides a method and system for acquiring backward information by virtue of a telephone information desk. The method comprises the following steps of: establishing the correspondence of an RSS (Really Simple Syndication) content source address to be issued by a merchant and a registered telephone number when a telephone information desk receives an RRS content source registration request; generating RRS merchant channel information which can be queried by a user terminal and issuing the RSS merchant channel information to the user terminal; and receiving the RSS content source subscription request corresponding to the telephone number sent by the user terminal, and returning the RSS content source address for directly acquiring RSS content to the user terminal. By applying the method and the system provided by the invention, a simple and effective information push process can be realized.
Description
Technical field
The present invention relates to realize that based on telephone network (comprising GSM and CDMA mobile telephone network) RSS subscribes to and method, the system of obtaining information, in particular to a kind of RSS of utilization realize 114 expect someone's call information station to the cellphone subscriber or fixedly intelligent terminal backward information subscribing is provided and obtains the method and system of backward information.
Background technology
The main business function of Tel-Information Studio is accurately to provide needed information to the user who dials information station's access code.Typical Tel-Information Studio comprises the Best Tone Service of China Telecom, the telephone navigation of CHINAUNICOM, 12580 business of China Mobile.Tel-Information Studio can the backward businessman of polymerization, and the many services such as living information inquiry and ecommerce are provided for the forward direction user.Take Best Tone Service as example, present number hundred take 114 database search as core, provide and comprise that industry head looks into class, forwarding during query class, information issue class, communication assistant class, the book rooms much information of the commercial classes such as ticket booking of making a reservation is inquired about and the life information service.
The main access way of Tel-Information Studio business is audio call at present, and facing moving terminal also provides the inquiry of the access waies such as note, WAP.For the information inquiry result, voice and short message mode are only suitable for providing and return to telephone number and the brief information such as word, and the user uses inconvenience (needing user's accession number hundred doors such as WAP such as grade to input), the WAP page content presentation that returns is abundant not and the restriction such as inconvenience preservation and the WAP search inquiry also exists.
And at internet arena, RSS becomes a kind of important way of individual obtaining information gradually.RSS is the abbreviation (Chinese generally is translated as aggregated content) of " Really Simple Syndication ", and this is the technology of a kind of description and the synchronous website information content, is present most popular resource-sharing application.Website provides the summary of up-to-date information with the XML file of specific format, after issuing a RSS file (being commonly referred to as RSS Feed), the information that comprises in this RSS Feed just can directly be called by other websites, RSS reads and can read these contents by client browsing mode (being called the RSS reader) or online RSS mode, and to read the RSS content, generally need RSS to subscribe to, RSS subscribes to as long as add RSS Feed source file address (each RSS source file has oneself a URL address).Online reading device reptile can be downloaded RSS Feed file at set intervals again, thereby obtains the RSS information of renewal.All the XML form of standard due to RSS Feed, thus also can other terminal and service in read, as PDA, mobile phone, mail tabulation etc.
Utilize the RSS technology, can login each provides the website of information and obtains user profile.Avoided allowing the user download meaningless advertisement and other guide when it provides the bulk information source for the user, only the interested content of user has been delivered in face of the user in real time.RSS uses extensive and the most successful XML application at present, and RSS has built the technology platform of an information fast propagation, makes everyone become potential informant.A large amount of professional door, polymerization websites based on RSS have appearred at present.
Therefore, if being applied to Tel-Information Studio, the RSS technology can realize a kind of simply and effectively information pushing mode.
Summary of the invention
The present invention proposes a kind of method and system that obtains backward information by Tel-Information Studio.To utilize RSS to realize 114 expect someone's call the simple of information station and effective information pushing processes.
According to an aspect of the present invention, a kind of system of obtaining backward information by Tel-Information Studio is proposed, comprise: businessman is from service door, Tel-Information Studio is arrived in the address registration of RSS content source,, for the businessman of RSS content source directly is not provided, by door, uploads the Business Information that needs issue and store Tel-Information Studio into; Backward businessman platform, comprise RSS content source server and the terminals such as PC of registering to Tel-Information Studio from service door by businessman; User terminal, initiate to subscribe to the request of RSS content source to Tel-Information Studio according to the merchant telephone number, and according to the RSS of businessman content source address acquisition RSS content; Tel-Information Studio, receive the registration request of backward businessman, set up businessman RSS content source address to be released and the backward businessman corresponding relation at the telephone number of Tel-Information Studio registration, generate the RSS businessman channel information for the user terminal inquiry, issue RSS businessman channel information and receive the RSS content source subscribe request corresponding with telephone number that user terminal sends to user terminal, and to user terminal, returning to businessman's RSS content source address.
Further, Tel-Information Studio comprises: call center's audio access platform is used for providing audio access and all kinds of Traffic handling; RSS businessman Registering modules, accept the registration of the backward RSS of businessman content source from service door by businessman, set up businessman RSS content source address to be released and the backward businessman corresponding relation at the telephone number of Tel-Information Studio registration, generate the RSS businessman channel information for the user terminal inquiry; RSS user's subscribing module, issue RSS businessman channel information and receive the RSS content source subscribe request corresponding with telephone number that user terminal sends to user terminal, and returning to the RSS content source address of having subscribed to user terminal.
Further, when RSS user's subscribing module does not provide RSS content source address in businessman, to user terminal, return to RSS content source agent address.
Further, Tel-Information Studio also comprises: the RSS release processing module, backward businessman content to be released that will be corresponding with RSS content source agent address is converted to the RSS form and returns to user terminal.
Further, the positional interface that the RSS release processing module is also called the terminal positioning platform is obtained the longitude and latitude positional information of user terminal, obtain the regional information of user terminal according to longitude and latitude positional information calling station application interface, the RSS content source geographic range of comparison regional information and businessman's registration, and to the RSS client, return to the backward businessman RSS content source address corresponding with regional information.
According to a further aspect of the invention, a kind of method of obtaining backward information by Tel-Information Studio is also proposed, comprise the following steps: when Tel-Information Studio receives the registration request of RSS content source address, set up the corresponding relation of RSS content source address and registered telephone number; Generate the RSS businessman channel information for the user terminal inquiry, and to user terminal issue RSS businessman channel information; Receive the RSS content source subscribe request corresponding with telephone number that user terminal sends, and return to the RSS content source address that directly obtains the RSS content to user terminal.
Further, receive the operation of the RSS content source subscribe request corresponding with telephone number of user terminal transmission, further comprising the steps of: as to user terminal, to return RSS content source agent address; When user terminal access RSS content source agent address, telecommunication information station is converted into the RSS form with the content of businessman's issue and returns to user terminal.
Further, while setting up the corresponding relation of RSS content source address and registered telephone number, the corresponding relation of foundation and regional information, RSS content source agent address also; During the RSS content source subscribe request corresponding with telephone number that receive that user terminal sends, also according to regional information and the RSS content source agent address of user terminal, to user terminal, return to RSS content source address.
Further, return to the operation of RSS content source address to user terminal according to regional information and the RSS content source agent address of user terminal, further comprising the steps of: Tel-Information Studio receives the request of obtaining the RSS content source corresponding with RSS content source agent address that user terminal sends; The positional interface of calling the terminal positioning platform is obtained the longitude and latitude positional information of user terminal, and obtains the regional information of user terminal according to longitude and latitude positional information calling station application interface; The RSS content source geographic range of comparison regional information and registration, and to user terminal, return to the backward businessman RSS content source address corresponding with regional information.
According to a further aspect of the invention, also propose a kind of Tel-Information Studio be used to obtaining backward information, comprising: call center's audio access platform is used for providing audio access and all kinds of Traffic handling; RSS businessman Registering modules, accept the registration of the backward RSS of businessman content source from service door by businessman, set up businessman RSS content source address to be released and the backward businessman corresponding relation at the telephone number of Tel-Information Studio registration, generate the RSS businessman channel information for the user terminal inquiry; RSS user's subscribing module, issue RSS businessman channel information and receive the RSS content source subscribe request corresponding with telephone number that user terminal sends to user terminal, and returning to the RSS content source address of having subscribed to user terminal.
Further, also comprise: the RSS release processing module, the positional interface of calling the terminal positioning platform is obtained the longitude and latitude positional information of user terminal, obtain the regional information of user terminal according to longitude and latitude positional information calling station application interface, the RSS content source geographic range of comparison regional information and businessman's registration, and to user terminal, return to the backward businessman RSS content source address corresponding with regional information.
Compared with prior art, the present invention has one of following at least beneficial effect:
Based on existing telephone information station, can utilize existing audio access platform, do not need to change the system architecture of Tel-Information Studio, only needing increases the modules such as RSS subscription, RSS release processing, has namely realized simple and effective information pushing process.
Forward direction user for Tel-Information Studio, (RSS Feed comprises picture and web page interlinkage can to obtain the information inquiry result of enriching expressive force, can be consistent with Web webpage expressive force), and can subscribe to and customize the backward information of Tel-Information Studio, enriched content and the form of information pushing, the user experiences and gets a promotion.
, for the forward direction user of Tel-Information Studio, on the mode of obtaining information,, by calling information station or directly adding the registration telephone number mode and can subscribe to and obtain backward information, not only use simply, and need not to remember complicated and numerous RSS addresses.
Backward businessman for Tel-Information Studio: a kind of new form of information issue is provided, has been conducive to it to the more abundanter information of user's issue.
For Tel-Information Studio provider: by information station, for backward businessman provides a kind of through end user's fresh information, push channel, according to the number of users of subscribing to and the RSS of the businessman channel number of subscription, can be to the charge of backward businessman, new business profit possibility is provided,, owing to the user being provided abundant and comprehensive information, be conducive to attract the growth of user by services such as Tel-Information Studio carry out that travelling merchants make a reservation in addition.
Description of drawings
Fig. 1 be the present invention propose obtain the system construction drawing of backward information by Tel-Information Studio.
Fig. 2 is the structure chart of Tel-Information Studio in system of the present invention.
Fig. 3 the present invention is based on geographical position to subscribe to and obtain the system construction drawing of RSS information.
Fig. 4 is that the present invention utilizes telephone number and the RSS address Mapping implementation method flow diagram to the Tel-Information Studio RSS of backward businessman information subscribing.
Fig. 5 the present invention is based on geographical position to subscribe to and obtain the method flow diagram of RSS information.
Embodiment
Fig. 1 be the present invention propose obtain the system construction drawing of backward information by Tel-Information Studio.Comprise that Tel-Information Studio, businessman are from service door, backward businessman platform and user terminal.
Tel-Information Studio receives the registration request of backward businessman, when backward businessman provides RSS content source address, sets up businessman RSS content source address to be released and the backward businessman corresponding relation at the telephone number of Tel-Information Studio registration.Tel-Information Studio can also be stored businessman whether the information such as RSS content source are provided, and provides search, RSS that businessman inquiry, businessman release news to subscribe to, quit the subscription of according to canned data for the telephone subscriber and information pushing format conversion etc.In addition, Tel-Information Studio can also provide human-computer interaction interface, be used for to realize by audio access and carries out the Business Information inquiry and RSS such as subscribes to, quits the subscription of at the service.
Businessman from service door with the address registration of RSS content source to Tel-Information Studio,, for the businessman of RSS content source directly is not provided, by door, uploads the Business Information that needs issue and store Tel-Information Studio into.Realized the portal service such as the registration management of the backward RSS of businessman content source, Business Information input, and can be by the statisticss such as number of users of this door query subscription.
Backward businessman platform comprises the RSS content source server and accesses the terminals such as PC of businessman from service door.Backward businessman platform is used for storage RSS content source and by businessman, from service door, to Tel-Information Studio, registers.Concrete, backward businessman platform can be realized in the following manner to the process of Tel-Information Studio registration, but those skilled in the art is to be understood that, following mode is exemplary explanation, should carry out accordingly corresponding modifications and variations, and should not be construed as the restriction to implementation of the present invention.In registration process, backward businessman platform sends the registration request of portable phone number from service door to businessman, and after Tel-Information Studio was accepted this registration request, backward businessman platform arrived Tel-Information Studio with the address registration of RSS content source.
User terminal, according to the merchant telephone number that obtains, is initiated to subscribe to the request of the RSS of businessman content source to Tel-Information Studio, condition of acceptance can also be set, and according to the RSS of businessman content source address acquisition RSS content.User terminal is the terminal with the Internet access ability, can be that RSS client (card format that also can be used as the mobile phone applications client occurs) is installed, can realize the search of RSS businessman channel by the RSS client, and the further Business Information that searched of subscription.Specifically when the subscription condition is set, can arrange reception document form, receive the frequency etc.
In the present invention, the merchant telephone number that utilizes Tel-Information Studio to preserve, and set up the corresponding relation of the RSS content source address that merchant telephone number and businessman can provide, thereby make user terminal only according to the merchant telephone number, just can subscribe to the service of RSS content information.Due in implementation procedure, have advantages of that following at least as one one, only need businessman register and provide the RSS content source at Tel-Information Studio, just more contents, Business Information that form is abundanter can be offered the user, implementation simply, effective.Its two, Tel-Information Studio has enriched the content-form that can offer the user, has greatly improved Information Service Ability.Its three, user terminal can need not to remember complicated and numerous RSS addresses, and can obtain the information inquiry result of enriching expressive force only according to the telephone number obtaining information, user's experience gets a promotion.Its four, user terminal can arrange the information such as the mode that receives the RSS content source and the frequency, need not all to search at every turn, thereby conveniently obtains the RSS content source.
Fig. 2 is the structure chart of Tel-Information Studio in system of the present invention.Tel-Information Studio comprises call center's audio access platform, RSS businessman Registering modules, RSS user's subscribing module and RSS release processing module.
Call center's audio access platform is used for providing audio access and all kinds of Traffic handling, mainly queue machine, CTI and IVR etc., consists of.
RSS businessman Registering modules is accepted the registration and unregistration of the backward RSS of businessman content source address from service door by businessman, generation can be for the RSS businessman channel information of user terminal inquiry.RSS businessman Registering modules is set up businessman's RSS content source address and the backward businessman corresponding relation in the Tel-Information Studio registering telephone numbers, comprises the corresponding relation of businessman's many RSS of multichannel content source and one or more telephone number.
RSS user's subscribing module provides businessman's channel browsing to user RSS client, RSS subscribes to, quit the subscription of and service that the acceptable conditionses such as the frequency of RSS obtaining information arrange, if what the user subscribed to is the businessman that the RSS content source directly is provided, RSS user's subscribing module will be returned to businessman's RSS content source address to the RSS client so, the RSS client is directly from the RSS content source obtaining information of businessman, if what the user subscribed to is businessman's channel information that the RSS content source directly is not provided, RSS user's subscribing module will be returned RSS release processing module address and relevant parameter information to the RSS client so, at first the RSS client will access RSS release processing module obtaining information.
The RSS release processing module provides RSS issue intermediary to process (as RSS content source agency), and the RSS content source as suitable according to user's geographical location choice, will be specifically described this implementation in Fig. 3.As for self meaningful issue but the businessman of RSS content source is not provided, the RSS release processing module when RSS client-access obtaining information, is converted to the RSS form with businessman by the word uploaded from service door and picture etc. and the backward businessman content to be released that has been stored in the Business Information database of Tel-Information Studio and returns to the RSS client.Further, if businessman provides the RSS content source, and user terminal does not have the RSS client, so when the acceptable conditions of RSS user's subscribing module configuration meets, the RSS release processing module will be obtained the RSS content information, and be converted into the acceptable information format of user terminal such as short message or MMS, send to user terminal.
Fig. 3 the present invention is based on the user geographical position to subscribe to and obtain the system construction drawing of RSS information.Businessman provides the RSS content source in a plurality of areas when Tel-Information Studio is registered, each content source is with the geographic range of inclusion information issue, as orient towards the whole country or the areas such as certain province or certain city, and the nationwide RSS content source that gives out information of acquiescence of operated by rotary motion.Particularly, following three kinds of published methods are arranged during the content distributed source of businessman: a) select directly the RSS content source of all different regions to be issued as different RSS channels; B) select only to issue a channel and comprise all RSS content source, the channel address of issue is the address of RSS release processing module, is also RSS content source agent address; C) also can select to comprise simultaneously above-mentioned 2 kinds of modes.
The user selects concrete RSS channel to subscribe to by RSS client or Tel-Information Studio, if that subscribe to is mode b) the RSS channel of issue, the RSS client is obtained the RSS release processing module address link of ordered RSS channel from RSS user's subscribing module so.The RSS client is to the real RSS content source address of RSS release processing module request.particularly, the positional interface that at first the RSS release processing module calls the terminal positioning platform is obtained the longitude and latitude positional information of user terminal, then according to longitude and latitude positional information calling station application interface, obtain the current area of user (economizing and city), RSS content source geographic range while then comparing the current area of user and businessman's registration, the most backward RSS client is returned to the backward RSS of businessman local content source address corresponding to current area (if current area is not in RSS content source geographic range, the RSS content source of the smallest coverage that comprises current area is provided so, at least finally can return to the RSS content source that acquiescence the whole country of businessman registration gives out information).The RSS client goes to obtain RSS information according to the RSS local content source address of returning.
Providing towards the particular locality user common practices that customizes the local RSS of businessman information is the RSS channel in a plurality of areas of businessman's issue, and user oneself selects to subscribe to the RSS information service of different regions.Subscribed to the RSS information service in certain national chain hotel as the user, user other cities of going on business so, what obtain is the latest news of this chain hotel in branch, place, the current visited place of user., if the RSS channel is more,, so for the user of accesseds such as often going on business, often manually adds and safeguard and inconvenience.The present invention can subscribe to and obtain the local RSS information of businessman according to the automation of user mobile phone position, realizes easily the location-based localization RSS of businessman information service.
Fig. 4 is that the present invention utilizes telephone number and the RSS address Mapping implementation method flow diagram to the Tel-Information Studio RSS of backward businessman information subscribing.
In step 401, by businessman from service door with the address registration of RSS content source to Tel-Information Studio.Because RSS content source address is generally long URL link, the manual input of user is also inconvenient, also is difficult to memory.And set up the mapping relations of businessman's registration phone and RSS content source address, can subscribe to the RSS of businessman content source by the telephone number mode, be convenient to the user in the input of mobile phone terminal side, obtain merchant telephone number (as the propagating poster of seeing businessman is remembered telephone number) by multiple channel and just can subscribe to.
In step 402, set up RSS content source address and rear to the corresponding relation of businessman at the telephone number of Tel-Information Studio registration at Tel-Information Studio, comprise the corresponding relation of businessman's many RSS of multichannel content source and one or more telephone number.Particularly, the operation of the registration in step 401 and the operation of setting up mapping relations in step 402 can be completed by the RSS businessman Registering modules of Tel-Information Studio.
In step 403,, according to the merchant telephone number that obtains, initiated to subscribe to the request of the RSS of businessman content source to Tel-Information Studio by user terminal, condition of acceptance can also be set.Particularly, Tel-Information Studio provides businessman's channel browsing according to businessman's channel information of having stored to user RSS client, the user subscribes to Business Information by Web, WAP door from registration or the contact staff by Tel-Information Studio, can also quit the subscription of the RSS content source, the mode (note, MMS, Email) that receives Business Information is set and waits once a day the message such as the reception frequency.Certainly, this operation that condition of acceptance is set is not to carry out, and Tel-Information Studio also can store the condition of acceptance of acquiescence.
the concrete following 2 kinds of modes that comprise of subscribing to, one, add the telephone number (can obtain the merchant telephone of inquiry by number of ways such as Tel-Information Studio contact staff voice or notes) of businessman in the RSS of user terminal client, the RSS client sends subscribe command and telephone number to RSS user's subscribing module of Tel-Information Studio, RSS user's subscribing module is in system side inquiry merchant telephone number and RSS content source address mapping table, return to businessman's RSS content source address (for RSS content source address is not provided to client, what return is the URL address of the RSS release processing module of Tel-Information Studio), and in system side registered user's subscription information.They are two years old, by calling information station's Service Phone, be the RSS of the businessman content source that user add need to be subscribed to by the Tel-Information Studio contact staff at seat application door, RSS user's subscribing module is safeguarded subscription information, automatically from RSS user's subscribing module, obtains new RSS subscription information during user RSS client terminal start-up at every turn and carries out synchronously.
In step 404, judge by Tel-Information Studio whether the RSS content that user terminal is subscribed to directly provides RSS content source address to obtain by businessman, if so, execution step 405, otherwise perform step 406.
In step 405, what the user subscribed to is the businessman that the RSS content source directly is provided, and Tel-Information Studio returns to businessman's RSS content source address to the RSS client, execution step 407.Further, when businessman provides the RSS content source, and user terminal is not while having the RSS client, when the acceptable conditions of RSS user's subscribing module configuration meets, the RSS release processing module will be obtained the RSS content information, receive communication mode (note, MMS, Email etc.) and the settings such as telephone number or email address of information according to the user, the RSS form Business Information that obtains be converted into the forms such as corresponding note, MMS or Email and send to user terminal.
In step 406, the user subscribes to is the meaningful issue of businessman self but businessman's channel information of RSS content source directly is not provided, RSS user's subscribing module of Tel-Information Studio will be returned to RSS release processing module address and relevant parameter information to the RSS client, be that Tel-Information Studio returns to RSS content source agent address, execution step 408.
In step 407, the RSS client is according to businessman's RSS content source address, directly from the RSS content source obtaining information of businessman.
In step 408, RSS client-access RSS content source agent address, Tel-Information Studio are in real time with the word of uploading of businessman and picture etc. and be stored in content that the Business Information database of Tel-Information Studio need to issue and be converted into the RSS form or generate in advance the RSS formatted file and return to the RSS client.
In said method flow process of the present invention, set up the corresponding relation of the RSS content source that merchant telephone number and businessman can provide at Tel-Information Studio, thereby made user terminal only according to the merchant telephone number, just can obtain the RSS content source.In implementation procedure, have advantages of that following at least as one one, only need businessman register and provide the RSS content source at Tel-Information Studio, just more contents, Business Information that form is abundanter can be offered the user, implementation simply, effective.Its two, Tel-Information Studio has enriched the content that can offer the user, has greatly improved Information Service Ability.Its three, user terminal can need not to remember complicated and numerous RSS addresses, and can obtain the information inquiry result of enriching expressive force only according to the telephone number obtaining information, user's experience gets a promotion.Its four, user terminal can arrange the information such as the mode that receives the RSS content source and the frequency, need not all to search at every turn, thereby conveniently obtains the RSS content source.
Fig. 5 the present invention is based on the user geographical position to subscribe to and obtain the method flow diagram of RSS information, realizes the method flow according to geographical position acquisition information on the basis of Fig. 4, specifically comprises the following steps:
, in step 501, by businessman, from service door, the RSS content source is registered to Tel-Information Studio.At this moment, except the RSS content source that comprises telephone number, registration, also comprise the regional information of concrete issue RSS content source.
Businessman provides the RSS content source in a plurality of areas when Tel-Information Studio is registered, each content source is with the geographic range of inclusion information issue, as orient towards the whole country or the areas such as certain province or certain city, and the nationwide RSS content source that gives out information of acquiescence of operated by rotary motion.Particularly, following three kinds of modes are arranged during the content distributed source of businessman: a) select directly the RSS content source of all different regions to be issued as different RSS channels; B) select only to issue a channel and comprise all RSS content source, the channel address of issue is the address of RSS release processing module, is also RSS content source agent address; C) also can select to comprise simultaneously above-mentioned 2 kinds of modes.
, in step 502, set up RSS content source address and rear to the corresponding relation of businessman at the telephone number of Tel-Information Studio registration at Tel-Information Studio, also the further corresponding relation of foundation and regional information, RSS content source agent address.
, in step 503,, according to the merchant telephone number that obtains, initiated to subscribe to the request of the RSS of businessman content source by user terminal to Tel-Information Studio, and condition of acceptance can be set simultaneously.
In step 504, user terminal has obtained RSS content source agent address.The user selects concrete RSS channel to subscribe to by RSS client or Tel-Information Studio, if that subscribe to is mode b) the RSS channel of issue, the RSS client is obtained the RSS release processing module address link of ordered RSS channel, i.e. RSS content source agent address from RSS user's subscribing module.To illustrate in step 505 and how according to RSS content source agent address, to obtain real RSS content source address.
In step 505, the RSS client according to the regional information of RSS content source agent address and user terminal to the real RSS content source address of RSS release processing module request.be specially, the positional interface that at first the RSS release processing module calls the terminal positioning platform is obtained the longitude and latitude positional information of user terminal, then according to longitude and latitude positional information calling station application interface, obtain the current area of user (economizing and city), RSS content source geographic range while then comparing the current area of user and businessman's registration, the most backward RSS client is returned to the backward RSS of businessman local content source address corresponding to current area (if current area is not in RSS content source geographic range, the RSS content source of the smallest coverage that comprises current area is provided so, at least finally can return to the RSS content source that acquiescence the whole country of businessman registration gives out information).
In step 506, the RSS client is according to businessman's RSS content source address, directly from the RSS content source obtaining information of businessman.
Providing towards the particular locality user common practices that customizes the local RSS of businessman information is the RSS channel in a plurality of areas of businessman's issue, and user oneself selects to subscribe to the RSS information service of different regions.Subscribed to the RSS information service in certain national chain hotel as the user, user other cities of going on business so, what obtain is the latest news of this chain hotel in branch, place, the current visited place of user.If the RSS channel is more, so for the user of accesseds such as often going on business, often manually add and safeguard and inconvenience, the present invention can carry out the local RSS information subscribing of businessman of automation and obtain according to the user mobile phone position, realizes easily the location-based localization RSS of businessman information service.
The present invention describes as an example of registered trader RSS content source example, but those skilled in the art are to be understood that, the purpose of this invention is to provide a kind of issue of information based on Tel-Information Studio and obtain manner, realized at least the technical scheme of a kind of difference obtaining information in the past.Therefore, the present invention should expand to other aspects, such as, obtain company information, at the information pushing of group or school inside.Further can also realize the information pushing of confidentiality, such as, after user terminal sent telephone number, Tel-Information Studio can also require user terminal input password, thereby realized that the security information in particular range pushes etc., owing to the present invention is based on existing telephone information station, can take full advantage of existing audio call central platform and realize information service.In addition, also enrich content and the form of information pushing, promoted user's experience.
Claims (11)
1. system of obtaining backward information by Tel-Information Studio comprises:
Businessman, from service door, arrives Tel-Information Studio with the address registration of RSS content source;
Backward businessman platform, storage RSS content source is also registered to Tel-Information Studio from service door by businessman;
User terminal, initiate to subscribe to the request of RSS content source to Tel-Information Studio according to the merchant telephone number, and according to the RSS of businessman content source address acquisition RSS content;
Tel-Information Studio, receive the registration request of backward businessman, when backward businessman provides RSS content source address, set up businessman RSS content source address to be released and the backward businessman corresponding relation at the telephone number of Tel-Information Studio registration, generate the RSS businessman channel information for the user terminal inquiry, issue RSS businessman channel information and receive the RSS content source subscribe request corresponding with telephone number that user terminal sends to user terminal, and to user terminal, returning to businessman's RSS content source address;
Wherein, the RSS client of user terminal is added the telephone number of businessman, and the RSS client sends subscribe command and telephone number to Tel-Information Studio, and Tel-Information Studio enquiring telephone number and RSS content source address mapping table, return RSS content source address to the RSS client; Perhaps
User terminal is called information station's Service Phone, and by the RSS content source that the Tel-Information Studio contact staff need to subscribe in the interpolation of seat application door, during the RSS client terminal start-up of user terminal, the new RSS subscription information of each automatic acquisition is carried out synchronously.
2. obtain according to claim 1 the system of backward information by Tel-Information Studio, wherein, Tel-Information Studio comprises:
Call center's audio access platform, be used for providing audio access and all kinds of Traffic handling;
RSS businessman Registering modules, accept the registration request of the backward RSS of businessman content source address from service door by businessman, set up businessman RSS content source address to be released and the backward businessman corresponding relation at the telephone number of Tel-Information Studio registration, generate the RSS businessman channel information for the user terminal inquiry;
RSS user's subscribing module, issue RSS businessman channel information and receive the RSS content source subscribe request corresponding with telephone number that user terminal sends to user terminal, and returning to the RSS content source address of having subscribed to user terminal.
3. obtain according to claim 2 the system of backward information by Tel-Information Studio, wherein, when RSS user's subscribing module does not provide RSS content source address in businessman, to user terminal, return to RSS content source agent address.
4. obtain according to claim 3 the system of backward information by Tel-Information Studio, wherein, Tel-Information Studio also comprises: the RSS release processing module, backward businessman content to be released that will be corresponding with RSS content source agent address is converted to the RSS form and returns to user terminal.
5. obtain according to claim 4 the system of backward information by Tel-Information Studio, wherein, the positional interface that the RSS release processing module is also called the terminal positioning platform is obtained the longitude and latitude positional information of user terminal, obtain the regional information of user terminal according to longitude and latitude positional information calling station application interface, the RSS content source geographic range of comparison regional information and businessman's registration, and to the RSS client, return to the backward businessman RSS content source address corresponding with regional information.
6. method of obtaining backward information by Tel-Information Studio comprises the following steps:
When Tel-Information Studio receives the registration request of RSS content source address, set up the corresponding relation of RSS content source address and registered telephone number;
Generate the RSS businessman channel information for the user terminal inquiry, and to user terminal issue RSS businessman channel information;
Receive the RSS content source subscribe request corresponding with telephone number that user terminal sends, and return to the RSS content source address that directly obtains the RSS content to user terminal;
Wherein, the RSS client of user terminal is added the telephone number of businessman, the RSS client sends subscribe command and telephone number to Tel-Information Studio, and Tel-Information Studio enquiring telephone number and RSS content source address mapping table, return to RSS content source address to the RSS client; Perhaps
User terminal is called information station's Service Phone, and by the RSS content source that the Tel-Information Studio contact staff need to subscribe in the interpolation of seat application door, during the RSS client terminal start-up of user terminal, the new RSS subscription information of each automatic acquisition is carried out synchronously.
7. obtain according to claim 6 the method for backward information by Tel-Information Studio, wherein, receive the operation of the RSS content source subscribe request corresponding with telephone number of user terminal transmission, further comprising the steps of:
Return to RSS content source agent address to user terminal;
When user terminal access RSS content source agent address, businessman's content to be released that will be corresponding with RSS content source agent address is converted to the RSS form and returns to user terminal.
8. obtain according to claim 6 the method for backward information by Tel-Information Studio, wherein:
While setting up the corresponding relation of RSS content source address and registered telephone number, the corresponding relation of foundation and regional information, RSS content source agent address also;
During the RSS content source subscribe request corresponding with telephone number that receive that user terminal sends, also according to regional information and the RSS content source agent address of user terminal, to user terminal, return to RSS content source address.
9. obtain according to claim 8 the method for backward information by Tel-Information Studio, wherein, according to regional information and the RSS content source agent address of user terminal, return to the operation of RSS content source address to user terminal, further comprising the steps of:
Tel-Information Studio receives the request of obtaining the RSS content source corresponding with RSS content source agent address that user terminal sends;
The positional interface of calling the terminal positioning platform is obtained the longitude and latitude positional information of user terminal, and obtains the regional information of user terminal according to longitude and latitude positional information calling station application interface;
The RSS content source geographic range of comparison regional information and registration, and to user terminal, return to the backward businessman RSS content source address corresponding with regional information.
10. Tel-Information Studio that is used for obtaining backward information comprises:
Call center's audio access platform, be used for providing audio access and all kinds of Traffic handling;
RSS businessman Registering modules, accept the registration of the backward RSS of businessman content source from service door by businessman, set up businessman RSS content source address to be released and the backward businessman corresponding relation at the telephone number of Tel-Information Studio registration, generate the RSS businessman channel information for the user terminal inquiry;
RSS user's subscribing module, issue RSS businessman channel information and receive the RSS content source subscribe request corresponding with telephone number that user terminal sends to user terminal, and returning to the RSS content source address of having subscribed to user terminal;
Wherein, the RSS client of user terminal is added the telephone number of businessman, the RSS client sends subscribe command and telephone number to RSS businessman Registering modules, and RSS user's subscribing module enquiring telephone number and RSS content source address mapping table, return to RSS content source address to the RSS client; Perhaps
User terminal is called information station's Service Phone,, by the RSS content source that the Tel-Information Studio contact staff need to subscribe in the interpolation of seat application door, automatically from RSS user's subscribing module, obtain new RSS subscription information during the RSS client terminal start-up of user terminal at every turn and carry out synchronously.
11. Tel-Information Studio according to claim 10, also comprise: the RSS release processing module, the positional interface of calling the terminal positioning platform is obtained the longitude and latitude positional information of user terminal, obtain the regional information of user terminal according to longitude and latitude positional information calling station application interface, the RSS content source geographic range of comparison regional information and businessman's registration, and to user terminal, return to the backward businessman RSS content source address corresponding with regional information.
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| US10567312B2 (en) | 2016-04-11 | 2020-02-18 | Facebook, Inc. | Techniques for messaging bot controls based on machine-learning user intent detection |
| US10979371B2 (en) | 2016-04-11 | 2021-04-13 | Facebook, Inc. | Techniques for messaging agent messaging interactions |
| US11233760B2 (en) | 2016-09-21 | 2022-01-25 | Facebook, Inc. | Module ranking for a modular inbox |
| US10356029B2 (en) | 2016-09-21 | 2019-07-16 | Facebook, Inc. | Methods and systems for presenting modules in an inbox interface |
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