CN101944059A - Automatic analysis method and device of crash information of computer software - Google Patents

Automatic analysis method and device of crash information of computer software Download PDF

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Publication number
CN101944059A
CN101944059A CN 201010259515 CN201010259515A CN101944059A CN 101944059 A CN101944059 A CN 101944059A CN 201010259515 CN201010259515 CN 201010259515 CN 201010259515 A CN201010259515 A CN 201010259515A CN 101944059 A CN101944059 A CN 101944059A
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crash
dump file
result
crash info
module
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马仝芬
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Beijing Shenzhou Taiyue Software Co Ltd
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Beijing Shenzhou Taiyue Software Co Ltd
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Abstract

The invention discloses automatic analysis method and device of the crash information of computer software. The method comprises the following steps of: (A) analyzing a dump file and outputting an analysis result; (B) parsing the output analysis result to acquire crash information; and (C) sorting the parsed dump file and storing a sorted result. The invention also discloses the automatic analysis device of the crash information of the computer software. In the invention, the crash dump file is analyzed by automatically calling a debugger provided by a toolkit of Debugging Tools for Windows to acquire the comprehensive and accurate crash information; and the crash information is sorted by using a crash address and a crash stack, therefore, not only the sorting accuracy is improved, but also the redundant information stored in a table is greatly reduced. By applying the invention, calculation staff in the field can accurately acquire the crush reason and provides reference for solving the software failures and optimizing the software.

Description

The automatic analysis method of computer software crash info and device
Technical field
The present invention relates to the computer system maintenance technical field, particularly relate to a kind of automatic analysis method and device of computer software crash info.
Background technology
If computer software has been carried out disable instruction and will have been produced unusually in operational process, finally cause application crash or system's blue screen, bring certain loss for the software user.The function of using operating system to provide can generate crashdump file (dump file) when application crash, by analyzing the reason that dump file can help to confirm application crash, foundation is provided for solution software fault and Optimization Software.
At present there have been some application programs to realize the function of automatic collection dump file, can be on generating dump file behind the application crash automatically and uploading onto the server, by the system maintenance personnel dump file is carried out manual analysis, because manual analysis dump file workload is big and the analysis of application programs and sort out inaccurate, so need the automatic analysis method that a kind of computer software crash info is provided badly.
Summary of the invention
(1) technical matters that will solve
At the defective in the existing computer system maintenance technology, the technical problem to be solved in the present invention is: the automatic analysis method how a kind of computer software crash info is provided, can quickly and efficiently the crash info in the dump file be analyzed and sort out, thereby know crash reason exactly, foundation is provided for solution software fault and Optimization Software.
(2) technical scheme
For solving the problems of the technologies described above, a kind of automatic analysis method of computer software crash info is provided, this automatic analysis method comprises:
A, analyze dump file and export analysis result;
The analysis result of B, the described output of parsing obtains crash info;
C, the dump file of resolving is sorted out, and the result of storage after sorting out.
Preferably, described steps A specifically comprises:
Open a dump file; From described dump file, obtain breakdown address, mistake number, collapse thread, and then obtain the storehouse of collapse thread and the storehouse of other threads; The information that output is obtained from described dump file.
Preferably, the result after the described storage of step C is sorted out specifically comprises: use the result after the table storage that comprises in breakdown address field and the collapse storehouse field one is at least sorted out.
Preferably, described step C specifically comprises:
C1, determine whether to exist in the table the identical row of breakdown address with first crash info that parses,, if there is no forward step C2 to if exist then finish;
C2, determine whether to exist in the table the identical row of collapse storehouse with first crash info that parses,, if there is no then forward step C3 to if exist then finish;
Whether there is second breakdown information in C3, the definite table, the collapse storehouse of described first crash info that parses is a subclass of the collapse storehouse of second breakdown information described in the table, if exist then end, otherwise first crash info that parses joined in the table.
Preferably, further comprise operating system field and module release field in the described table.
For solving the problems of the technologies described above, a kind of automatic analysing apparatus of computer software crash info is provided, this automatic analysing apparatus comprises:
The dump file analysis module is used to analyze dump file and analysis result is outputed to the analysis result parsing module;
Described analysis result parsing module is used to resolve the analysis result that is received from described dump file analysis module, obtains crash info, and the crash info that obtains is sent to the crash reason classifying module;
Described crash reason classifying module is used for the dump file of resolving is sorted out, and the result after the storage classification.
(3) beneficial effect
The present invention proposes automatic analysis method and device that a kind of computer software crash info is provided, by calling the debugger analysis crashdump file that Debugging Tools for Windows kit provides automatically, it is accurate comprehensively to obtain crash info; Use breakdown address and collapse storehouse that crash info is sorted out, not only improved the classification accuracy, and significantly reduced the redundant information of storage in the table.Use the present invention, personnel are calculated in this area can know crash reason exactly, foundation is provided for solution software fault and Optimization Software.
Description of drawings
Fig. 1 is the process flow diagram of the automatic analysis method of computer software crash info of the present invention;
Fig. 2 is a method flow diagram of in the inventive method the dump file of resolving being sorted out and stored the result after sorting out;
Fig. 3 is the structural drawing of the automatic analysing apparatus of computer software crash info of the present invention.
Embodiment
Below in conjunction with drawings and Examples, the specific embodiment of the present invention is described in further detail.Following examples are used to illustrate the present invention, but are not used for limiting the scope of the invention.
Main thought of the present invention is: analyze dump file and export analysis result; Resolve the analysis result of described output, obtain analyzing the crash info that crash reason need be used; The dump file of resolving is sorted out, and the result after the storage classification.
Fig. 1 is the process flow diagram of the automatic analysis method of computer software crash info of the present invention.As shown in Figure 1, automatic analysis method of the present invention mainly may further comprise the steps:
Steps A, analyze dump file and export analysis result.
In this step, specifically comprise: open a dump file; From described dump file, obtain breakdown address, mistake number, collapse thread, and then obtain the storehouse of collapse thread and the storehouse of other threads; The above-mentioned information that output is obtained from described dump file is for example preserved with the form of text.
In practice, the debugger that can call the Debugging Tools for Windows kit of Microsoft and provide is analyzed dump file.Debugging Tools forWindows kit provides 4 debugger: CDB, NTSD, KD and WinDbg at present, and may change along with the continual renovation of version.
Call debugger, the path and the filename of input dump file (dump file) can also be imported path, source code path, the command script of path, the symbol file (PDB file) of image file or preserve one or more parameters in the filename of output analysis result.
Can import above-mentioned parameter with several different methods, to be that the method that debugger carries out the storage file analysis is called in the example explanation in the Windows system by order line input above-mentioned parameter, parameter-z is used to specify dump file path and filename in order line below; Parameter-i is used to specify the path of image file; Parameter-y is used to specify the path of symbol file; Parameter-srcpath is used to specify the source code path; Parameter-c is used to specify and analyzes order; Parameter-cf is used to specify the analysis computer command script document; Parameter-logo or-loga is used to specify the analysis result output file.
Analysis order in the order line comprise at least automatic analysis order (! Analyze), in demonstration stack command (k or kb), exit command (q) and the display module order (lm or lmvm).
Provide an example of analyzing dump file by the order line input parameter below:
cdb-z“c:\dump\test.dmp”-y“c:\symbols”-c“!analyze-v;lmvmfetion;q”-logo“c:\dump\test.log”
Dump file path and file " c: dump test.dmp " by name are specified in last example expression, the path of symbol file is " c: symbols ", designated analysis output file as a result is " c: dump test.log ", specify the debug command of CDB debugger to be "! Analyze-v; Lmvmfetion; Q ", in the debug command "! Analyze-v " expression output detailed results, " lmvm fetion " expression output name is called the details of the module of fetion, and " q " expression is withdrawed from after analyzing and finishing automatically.
The analysis result of step B, the described output of parsing obtains crash info.
The analysis result of exporting in the steps A is generally preserved with the form of text, and by resolving the corresponding text file, can obtain in the following crash info one or more at least: the operating system and the version of the main frame of collapse takes place (1); (2) time of collapse generation; Register information when (3) collapse taking place; (4) cause the process title of collapsing; (5) collapse code and reason; (6) breakdown address; (7) cause the thread stacks of collapsing; (8) cause the Thread Id that collapses; (9) cause the module title of collapsing; (10) cause the information such as path, version of the module of collapsing.
Step C, the dump file of resolving is sorted out, and the result of storage after sorting out.
The dump file that is about to resolve is sorted out according to crash reason, and crash reason is identical is classified as a class.
In this step, during the identical dump file of crash reason sorted out, use table 1 record crash reason:
Figure BSA00000238688500051
Table 1
In table 1, provided the example of a record crash reason; The address of the instruction that the 02840e19 in the breakdown address field carries out when representing program crashing is 0X02840e19.
Function calling relationship when having put down in writing program crashing in the collapse storehouse field in the storehouse, each row in the storehouse is represented a function call.Article one, (top line) is the function that collapse the time is called, the second function call article one function, the 3rd function call the second function, the rest may be inferred.
The operating system field record version number of program run place operating system.Data show it is Windows XP 2600 versions in the table, and have beaten Service Pack 3 patches.
The module release field record causes the version number of the module of collapsing, i.e. 4.0.2510.0, and this module generally is an executable program (exe) or dynamic link library (dll).
At least comprise in breakdown address field and the collapse storehouse field in the above-mentioned table 1, can also comprise operating system field and module release field or the like in this table 1, do not enumerate one by one here.
Fig. 2 is a method flow diagram of in the inventive method the dump file of resolving being sorted out and stored the result after sorting out.As shown in Figure 2, the step that the crash info A that parses is sorted out comprises:
Whether there be the row identical in step C1, the definite table with the breakdown address of crash info A.If exist then finish, if there is no forward step C2 to.
Whether there be the row identical in step C2, the definite table with the collapse storehouse of crash info A.If exist then finish, if there is no then forward step C3 to.
Whether have crash info B in step C3, the definite table, the collapse storehouse of described crash info A is a subclass of the collapse storehouse of described crash info B, if exist then end, otherwise crash info A is joined in the table.
The present invention also comprises the simplification to above-mentioned steps, if promptly only used some steps or certain two step among step C1, step C2 and the step C3, is also contained within the present invention.
Fig. 3 is the structural drawing of the automatic analysing apparatus of computer software crash info of the present invention.As shown in Figure 3, automatic analysing apparatus of the present invention mainly comprises: dump file analysis module 1; The analysis result parsing module 2 that is connected with dump file analysis module 1; The crash reason classifying module 3 that is connected with analysis result parsing module 2; Described dump file analysis module 1 is used to analyze dump file and analysis result is outputed to analysis result parsing module 2; Described analysis result parsing module 2 is used to resolve the analysis result that is received from described dump file analysis module 1, obtains analyzing the crash info that crash reason need be used, and the crash info that obtains is sent to crash reason classifying module 3; Described crash reason classifying module 3 is used for the dump file of resolving is sorted out, and the result after the storage classification.
As can be seen from the above embodiments, the embodiment of the invention has proposed a kind of automatic analysis method and device of computer software crash info, by calling the debugger analysis crashdump file that Debugging Tools forWindows kit provides automatically, it is accurate comprehensively to obtain crash info; Use breakdown address and collapse storehouse that crash info is sorted out, not only improved the classification accuracy, and significantly reduced the redundant information of storage in the table.Use the present invention, personnel are calculated in this area can know crash reason exactly, foundation is provided for solution software fault and Optimization Software.
The above only is a preferred implementation of the present invention; should be pointed out that for those skilled in the art, under the prerequisite that does not break away from the technology of the present invention principle; can also make some improvement and modification, these improve and modification also should be considered as protection scope of the present invention.

Claims (6)

1. the automatic analysis method of a computer software crash info is characterized in that, this method comprises:
A, analyze dump file and export analysis result;
The analysis result of B, the described output of parsing obtains crash info;
C, the dump file of resolving is sorted out, and the result of storage after sorting out.
2. automatic analysis method as claimed in claim 1 is characterized in that, described steps A specifically comprises:
Open a dump file; From described dump file, obtain breakdown address, mistake number, collapse thread, and then obtain the storehouse of collapse thread and the storehouse of other threads; The information that output is obtained from described dump file.
3. automatic analysis method as claimed in claim 1 is characterized in that, the result after the described storage of step C is sorted out specifically comprises: use the result after the table storage that comprises in breakdown address field and the collapse storehouse field one is at least sorted out.
4. automatic analysis method as claimed in claim 3 is characterized in that, described step C specifically comprises:
C1, determine whether to exist in the table the identical row of breakdown address with first crash info that parses,, if there is no forward step C2 to if exist then finish;
C2, determine whether to exist in the table the identical row of collapse storehouse with first crash info that parses,, if there is no then forward step C3 to if exist then finish;
Whether there is second breakdown information in C3, the definite table, the collapse storehouse of described first crash info that parses is a subclass of the collapse storehouse of second breakdown information described in the table, if exist then end, otherwise first crash info that parses joined in the table.
5. automatic analysis method as claimed in claim 3 is characterized in that, further comprises operating system field and module release field in the described table.
6. the automatic analysing apparatus of a computer software crash info is characterized in that, this automatic analysing apparatus comprises:
The dump file analysis module is used to analyze dump file and analysis result is outputed to the analysis result parsing module;
Described analysis result parsing module is used to resolve the analysis result that is received from described dump file analysis module, obtains crash info, and the crash info that obtains is sent to the crash reason classifying module;
Described crash reason classifying module is used for the dump file of resolving is sorted out, and the result after the storage classification.
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Cited By (22)

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CN102637144A (en) * 2012-03-31 2012-08-15 奇智软件(北京)有限公司 System fault processing method and device
CN102855160A (en) * 2012-08-22 2013-01-02 北京奇虎科技有限公司 Method, device and system for software repair
CN102929761A (en) * 2012-11-16 2013-02-13 赛尔网络有限公司 System and method for responding corruption error
CN103678109A (en) * 2012-09-25 2014-03-26 腾讯科技(深圳)有限公司 Dump document analysis method, device and system
CN104424090A (en) * 2013-08-22 2015-03-18 腾讯科技(深圳)有限公司 Crash identifying method, device and system
CN104536874A (en) * 2014-12-26 2015-04-22 北京像素软件科技股份有限公司 Client collapse locating method and device
US9037815B2 (en) 2012-06-28 2015-05-19 International Business Machines Corporation Analyzing and reducing dump data
CN104657248A (en) * 2013-11-21 2015-05-27 中国移动通信集团山东有限公司 Java thread stack analysis method and system
CN104699554A (en) * 2012-08-22 2015-06-10 北京奇虎科技有限公司 Software repairing method, device and system
CN104750605A (en) * 2013-12-30 2015-07-01 伊姆西公司 Method for including kernel object information in user dump
CN105068935A (en) * 2015-09-01 2015-11-18 北京金山安全软件有限公司 Method and device for processing software test result
CN106354646A (en) * 2016-08-30 2017-01-25 竞技世界(北京)网络技术有限公司 Method for analyzing dump files
CN106484617A (en) * 2016-10-09 2017-03-08 武汉斗鱼网络科技有限公司 Statistical method and system are automatically analyzed for the dump file of Windows software product
CN106790895A (en) * 2015-11-25 2017-05-31 北京搜狗科技发展有限公司 A kind of fault handling method and device
CN106897197A (en) * 2015-12-17 2017-06-27 阿里巴巴集团控股有限公司 The De-weight method and device of error log
CN107247667A (en) * 2017-06-02 2017-10-13 上海金大师网络科技有限公司 Automate dump analysis systems and method
CN107329896A (en) * 2017-06-29 2017-11-07 郑州云海信息技术有限公司 A kind of analysis method and system of the program crashing based on BE
WO2018082176A1 (en) * 2016-11-03 2018-05-11 华为技术有限公司 Method for processing fault of terminal device, and terminal device
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CN109522209A (en) * 2018-09-29 2019-03-26 中国平安人寿保险股份有限公司 Log stack information analysis method and device, computer installation and storage medium
CN110262918A (en) * 2019-06-19 2019-09-20 深圳市网心科技有限公司 Process collapses analysis method and device, distributed apparatus and storage medium
CN110647451A (en) * 2019-08-30 2020-01-03 深圳壹账通智能科技有限公司 Application program abnormity analysis method and generation method

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CN102637144B (en) * 2012-03-31 2015-05-06 北京奇虎科技有限公司 System fault processing method and device
US9037815B2 (en) 2012-06-28 2015-05-19 International Business Machines Corporation Analyzing and reducing dump data
CN104699554A (en) * 2012-08-22 2015-06-10 北京奇虎科技有限公司 Software repairing method, device and system
CN102855160A (en) * 2012-08-22 2013-01-02 北京奇虎科技有限公司 Method, device and system for software repair
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CN105068935A (en) * 2015-09-01 2015-11-18 北京金山安全软件有限公司 Method and device for processing software test result
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CN110647451A (en) * 2019-08-30 2020-01-03 深圳壹账通智能科技有限公司 Application program abnormity analysis method and generation method

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