CN101877836A - Short message restoring system, device and method - Google Patents
Short message restoring system, device and method Download PDFInfo
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- CN101877836A CN101877836A CN201010193378XA CN201010193378A CN101877836A CN 101877836 A CN101877836 A CN 101877836A CN 201010193378X A CN201010193378X A CN 201010193378XA CN 201010193378 A CN201010193378 A CN 201010193378A CN 101877836 A CN101877836 A CN 101877836A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/23—Reliability checks, e.g. acknowledgments or fault reporting
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/58—Message adaptation for wireless communication
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/40—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass for recovering from a failure of a protocol instance or entity, e.g. service redundancy protocols, protocol state redundancy or protocol service redirection
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/18—Service support devices; Network management devices
- H04W88/184—Messaging devices, e.g. message centre
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- Computer Networks & Wireless Communication (AREA)
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Abstract
The invention provides short message restoring system, device and method, wherein the system comprises an SMSC (Short Message Service Center), a QAS (Query Analysis System) and a short message restoring device, wherein the short message restoring device comprises an acquisition module and a processing module, the acquisition module is used for acquiring a short message with final calling failure and the state of a receiver terminal of the short message; and the processing module is used for re-sending the short message with final calling failure to the receiver terminal through the SMSC when the state of the receiver terminal indicates that the receiver terminal can receive the short message. The scheme of the invention can greatly improve the final calling success rate of the short message.
Description
Technical field
The present invention relates to short message service, be meant a kind of short message restoring system, device and method especially.
Background technology
From the short message final calling failure statistics of present each operator, the short message service operation aspect of each operator faces identical problem: 1) short message final calling that causes because of the individual subscriber reason is failed more and more higher; 2) the sms center retry mechanism exhales success rate lower eventually.
For problem 2), gradually ripe because of sms center, its retry rule has been difficult to continue to optimize, and at exhaling Failure Causes Analysis to see different ends, retray function can't avoid exhaling eventually failure.And at exhaling the end that causes because of recipient user's reason the analysis of failure to see, nearly 40% note can realize calling out once more by a kind of method, promptly can bring back to life.
Other is because of exhaling failure the end that note system self and network problem cause, wider because of relating to aspect, it is more to relate to system, is difficult to accomplish further optimization.
Exhale failure cause a lot of the end that user's reason causes, roughly has following several: 1) mobile phone EMS memory deficiency, and data volume is present: the target resource shortage; 2) in the area of coverage, mobile phone shutdown, no electricity, damage, data volume is not present for mobile phone: no-response paging, target be busy, do not have confirm to reply, target out of reach, target not in this address, target is unavailable etc.; 3) called number does not exist, and data volume is present: address vacancy, address translation failure; 4) terminal traffic is not supported or fault, and data volume is present: be not familiar with incident, do not expect parameter value, lack and expect parameter, the big minor error of user data, target refusal.
Therefore, in the existing short message service, exist and exhale the low problem of success rate the end that causes because of the individual subscriber reason.
Summary of the invention
The technical problem to be solved in the present invention provides exhales success rate short message restoring system, device and method a kind of end that can greatly improve note, can solve in the prior art and to exhale the low problem of success rate the end of note.
For solving the problems of the technologies described above, embodiments of the invention provide a kind of short message restoring system, comprising: sms center SMSC, and query analysis system QAS, and short message restoring device, described short message restoring device comprises:
Acquisition module is used for obtaining from described QAS the state of the receiving side terminal of the note of exhaling eventually failure and described note;
Processing module is used for when the state of described receiving side terminal shows that described receiving side terminal can receive note, retransmits the note of exhaling failure described end to described receiving side terminal by described SMSC.
Wherein, in the said short message restoring system: described short message restoring device also is used for communicating to connect with interactive voice answering system IVR; The state of described receiving side terminal is: described receiving side terminal can with but described receiving side terminal can't receive note; Described processing module comprises:
The playback control module, be used for according to described receiving side terminal can with but described receiving side terminal can't receive the state of note, control described IVR and initiate player function, make described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note to described receiving side terminal;
Retransmit module is used for retransmitting the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency.
Wherein, described retransmit module comprises:
Constructing module is used for after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency, constructs a guiding note, by described SMSC described guiding note is issued to described receiving side terminal;
Notification module is used for receiving by described SMSC, after the notice that can receive note of described receiving side terminal according to described guiding note feedback, notifies described SMSC to exhale described end the note of failure to resend to described receiving side terminal.
Wherein, the state of described receiving side terminal is: described receiving side terminal is unavailable;
Described processing module specifically is used for obtaining from described QAS, after described receiving side terminal changes to available by disabled state and can receive the notification message of state of note, according to new note of number structure of the receiving side terminal of the note of exhaling failure described end and this note, and send to described receiving side terminal by described SMSC.
Wherein, the state of described receiving side terminal is: the number of receiving side terminal can't route or when not existing, described short message restoring device also comprises:
Prompting module, be used for after the short message final calling failure that receives described SMSC feedback, obtain the number of the sending side terminal of the note of exhaling failure described end from described QAS, and according to the notification message of a short message final calling failure of the number of described sending side terminal structure, and send to described sending side terminal, make described sending side terminal change to exhaling the operation of the note of failure described end.
Wherein, described SMSC comprises:
The ticket generation module, be used for after exhaling the note of failure to retransmit successfully described end, produce the charging bill of the note correspondence of exhaling failure described end, and send note to the service provider and send successful report, make described service provider produce the charging bill of the note correspondence of exhaling failure described end according to described report.
Wherein, described SMSC also comprises:
Modified module is used for exhaling the type of the note of failure to be at described end: during point-to-point note, exhaled described end the AO ticket type of the note of failure be revised as MO ticket type; Perhaps exhale the short message type of failure to be: during the entity transmitting short message, will to exhale described end the calling number of the note of failure to become former entity number at described end; Perhaps, will exhale described end the calling number of the note of failure to become former calling number at the MT ticket of the note of exhaling failure described end.
Wherein, described short message restoring device also comprises:
Memory module is used to store the note of exhaling failure end that described acquisition module obtains;
Update module is used for being exhaled described end the note of failure delete from described memory module after exhaling the note of failure to retransmit successfully described end.
The present invention also provides a kind of short message restoring device, comprising:
Acquisition module is used for obtaining from query analysis system QAS the state of the receiving side terminal of the note of exhaling eventually failure and described note;
Processing module is used for when the state of described receiving side terminal shows that described receiving side terminal can receive note, retransmits the note of exhaling failure described end to described receiving side terminal by sms center SMSC.
Wherein, the state of described receiving side terminal is: described receiving side terminal can with but described receiving side terminal can't receive note;
Described processing module comprises:
The playback control module, be used for according to described receiving side terminal can with but described receiving side terminal can't receive the state of note, control interactive voice answering system IVR initiates player function to described receiving side terminal, makes described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note;
Retransmit module is used for retransmitting the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency.
Wherein, described retransmit module comprises:
Constructing module is used for after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency, constructs a guiding note, by described SMSC described guiding note is issued to described receiving side terminal;
Notification module is used for receiving by described SMSC, after the notice that can receive note of described receiving side terminal according to described guiding note feedback, notifies described SMSC to exhale described end the note of failure to resend to described receiving side terminal.
Wherein, the state of described receiving side terminal is: described receiving side terminal is unavailable;
Described processing module specifically is used for obtaining from described QAS, after described receiving side terminal changes to available by disabled state and can receive the notification message of state of note, according to new note of number structure of the receiving side terminal of the note of exhaling failure described end and this note, and send to described receiving side terminal by described SMSC.
The present invention also provides a kind of short message restoring method, comprising:
The short message restoring device obtains the state of the receiving side terminal of the note of exhaling eventually failure and described note;
When the short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit the note of exhaling failure described end to described receiving side terminal.
Wherein, the state of described receiving side terminal is: described receiving side terminal can with but described receiving side terminal can't receive note;
When described short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit to described receiving side terminal and to exhale described end the step of the note of failure to comprise:
Described short message restoring device according to described receiving side terminal can with but described receiving side terminal can't receive the state of note, control interactive voice answering system IVR initiates player function to described receiving side terminal, makes described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note;
Described short message restoring device is retransmitted the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency.
Wherein, the state of described receiving side terminal is: described receiving side terminal is unavailable;
When described short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit to described receiving side terminal and to exhale described end the step of the note of failure to comprise:
After described short message restoring device obtains described receiving side terminal and changes to available by disabled state and can receive the notification message of state of note, according to new note of number structure of the receiving side terminal of the note of exhaling failure described end and this note, and send to described receiving side terminal.
The beneficial effect of technique scheme of the present invention is as follows:
In the such scheme, from the QAS system, obtain the state of the receiving side terminal of the note of exhaling eventually failure and this note by the acquisition module in the short message restoring device, and by processing module when this recipient's state shows that described receiving side terminal can receive note, to exhaling described end the note of failure to retransmit, make this receiving side terminal can receive the note of exhaling failure this end again; By such method, make exhale success rate to be improved greatly the end of note.
Description of drawings
Fig. 1 is the structure chart of short message restoring system of the present invention;
Fig. 2 is a specific implementation structure chart of system shown in Figure 1;
Fig. 3 is a flow chart of short message restoring method of the present invention.
Embodiment
For making the technical problem to be solved in the present invention, technical scheme and advantage clearer, be described in detail below in conjunction with the accompanying drawings and the specific embodiments.
The present invention is directed to the low problem of short message final calling success rate in the prior art, provide and exhale success rate short message restoring system, device and method a kind of end that can greatly improve note.
As shown in Figure 1, the embodiments of the invention short message restoring system comprises: sms center SMSC, query analysis system QAS and short message restoring device, and wherein, described short message restoring device comprises:
Acquisition module is used for obtaining from described QAS the state of the receiving side terminal of the note of exhaling eventually failure and described note;
Processing module is used for when the state of described receiving side terminal shows that described receiving side terminal can receive note, retransmits the note of exhaling failure described end to described receiving side terminal by described SMSC.
This embodiment obtains the state of the receiving side terminal of the note of exhaling eventually failure and this note from the QAS system by the acquisition module in the short message restoring device, and by processing module when the state of this receiving side terminal shows that this receiving side terminal can receive note, retransmit exhaling the note of failure described end, state as the receiving side terminal of this note is a low memory, then can take corresponding strategy to allow receiving side terminal upgrade the internal memory of this receiving side terminal, make this receiving side terminal can receive the note of exhaling failure this end again; By such method, make exhale success rate to be improved greatly the end of note.
First embodiment of said short message restoring system:
In the said short message restoring system, the short message restoring device also is used for communicating to connect with interactive voice answering system IVR;
The state of described receiving side terminal is: described receiving side terminal can be used, but described receiving side terminal can't receive note;
Specifically, this receiving side terminal can be used, and comprise but this receiving side terminal can't receive the state of note: receiving side terminal can be answered, but the target resource deficiency of receiving side terminal (as the low memory of receiving side terminal), perhaps receiving side terminal fault etc.;
If the situation of low memory is as long as recipient user carries out updating memory (as other information in the deletion internal memory, with Free up Memory so that be used for receiving new note) to receiving side terminal;
If the situation of receiving side terminal fault, then recipient user receiving side terminal is restarted or other attended operation after, make this receiving side terminal can receive note etc. again;
In this case, described processing module specifically comprises:
The speech control module, be used for to use according to described receiving side terminal, but described receiving side terminal can't receive the state of note, controls described IVR and initiates player function to described receiving side terminal, makes described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note; Wherein, IVR is meant that to the receiving side terminal playback IVR calls out this receiving side terminal, gives the user of receiving side terminal with the voice playing prerecorded, and the user can successfully receive note after according to the content of this audio frequency receiving side terminal being carried out updating maintenance again;
Retransmit module is used for retransmitting the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency.
Wherein, described retransmit module can specifically comprise:
Constructing module is used for after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency, constructs a guiding note, by described SMSC described guiding note is issued to described receiving side terminal;
Notification module is used for receiving by described SMSC, after the notice that can receive note of described receiving side terminal according to described guiding note feedback, notifies described SMSC to exhale described end the note of failure to resend to described receiving side terminal; That is to say that SMSC exhales this end the note of failure to propose, and issues again from its retry formation, so just finish issuing again of the note of exhaling eventually failure, make exhale success rate to be greatly improved the end of note.
Certainly, this retransmit module can also directly notify SMSC to retransmit the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency; If this SMSC retransmits the note failure of exhaling failure this end for the first time, can also carry out the second time according to the retry flow process of SMSC and retransmit; Certainly, if the receiving side terminal user is after successfully answering the audio frequency that IVR broadcasts, state to receiving side terminal is updated to the state that can receive note immediately, SMSC retransmits the note of exhaling failure this end for the first time so, will be successful, need not carry out having retransmitted the second time according to the retry flow process of SMSC again; Exhale success rate the end that this mode can improve note equally.
Second embodiment of said short message restoring system:
The state of described receiving side terminal is: described receiving side terminal is unavailable; Wherein, the disabled state of receiving side terminal is as being: mobile phone not at the area of coverage (comprise mobile phone shutdown, mobile phone is shut down or short message service is stopped mobile phone damage etc.), no-response paging, can't confirm to reply, target out of reach etc.;
Described processing module specifically is used for obtaining from described QAS, after described receiving side terminal changes to available by disabled state and can receive the notification message of state of note, according to new note of number structure of the receiving side terminal of the note of exhaling failure described end and this note (wherein, the time that this new note can include first time of the short message content of exhaling failure this end and this note and sends), and by described SMSC send to described receiving side terminal; So just finish issuing again of the note of exhaling eventually failure, make exhale success rate to be greatly improved the end of note.
Certainly, among this embodiment, processing module is according to new note of number structure of receiving side terminal, and be handed down to the processing mode of receiving side terminal by SMSC, the situation that also can be used for above-mentioned mobile phone EMS memory deficiency or mobile phone fault, just this posttectonic new note needs regularly to send, certain interval of time sends once, after the user's of receiving side terminal mobile phone EMS memory state change, this new note just can be received by this receiving side terminal, so also can reach the purpose that improves the short message final calling success rate.
The 3rd embodiment of said short message restoring system:
The state of described receiving side terminal is: the number of receiving side terminal can't route or is not existed, and described short message restoring device also comprises:
Prompting module, be used for after the short message final calling failure that receives described SMSC feedback, obtain the number of the sending side terminal of the note of exhaling failure described end from described QAS, and according to the notification message of a short message final calling failure of the number of described sending side terminal structure, and send to described sending side terminal, make described sending side terminal change to exhaling the operation of the note of failure described end, exhale success rate this end of also having improved note to a certain extent.
In addition, in above-mentioned first and second embodiment, described SMSC comprises:
The ticket generation module, be used for after exhaling the note of failure to retransmit successfully described end, produce the charging bill of the note correspondence of exhaling failure described end, and send note to the service provider and send successful report, make described service provider produce the charging bill of the note correspondence of exhaling failure described end according to described report.
Further, described SMSC also comprises:
Modified module is used for exhaling the type of the note of failure to be at described end: during point-to-point note, exhaled described end the AO ticket type of the note of failure be revised as MO ticket type; Perhaps exhale the short message type of failure to be: during the entity transmitting short message, will to exhale described end the calling number of the note of failure to become former entity number at described end; Perhaps, will exhale described end the calling number of the note of failure to become former calling number at the MT ticket of the note of exhaling failure described end.
Further, among above-mentioned three embodiment, described short message restoring device also comprises:
Memory module is used to store the note of exhaling failure end that described acquisition module obtains; Wherein, this note can comprise the number of sending side terminal of short message content, this note and the number of receiving side terminal etc., also can further comprise the information such as transmitting time of note certainly;
Update module is used for being exhaled described end the note of failure delete from described memory module after exhaling the note of failure to retransmit successfully described end; Can avoid like this exhaling eventually the reprocessing or the retry flow process of the note of failure, when exhale success rate the end that guarantees original note, exhale success rate the end of having improved note.
Further the described short message restoring system of above-mentioned first and second embodiment is described below in conjunction with Fig. 2:
This short message restoring system also includes: interface message processor (IMP);
This interface message processor (IMP) is connected with described QAS system, SMSC and IVR system respectively;
Wherein, the interface of the QAS of this short message restoring device and sms center is database data interface or file data interface, should can use File Transfer Protocol with the interface of QAS, obtains the notice master data by the interface with QAS, and short message brings back to life the note trigger message;
The interface of this short message restoring device and SMSC can adopt the SMPPV3.4 agreement, remove necessary interior net address and entity extra, do not take other Internet resources, interface by this SMPPV3.4 agreement sends the guiding note or receives the receipt notice etc. of SMSC feedback to SMSC, and this receipt notice comprises: note issues results messages;
The interface of this short message restoring device and IVR can be taked Ku Biao or file interface mode, the employing File Transfer Protocol is realized, also can use the mode of message to realize, send the playback request by interface to IVR with IVR, make IVR give the receiving side terminal playback, and obtain the information such as notice receipt of receiving side terminal feedback by IVR;
Acquisition module: the various message of obtaining interface message processor (IMP);
Processing module is carried out the structure that Message Processing and realization bring back to life note, can be deployed on Unix or the Linux the concrete flow process of face as follows;
Memory module is (as database, can adopt Sybase, Sql Server or Oracle, and make two-shipper and dispose), can be arranged on Unix or the linux system platform, if above-mentioned processing module (is the service processor multinode, then can with the service processor chrp, save cost), the note of exhaling failure end that storage QAS obtains comprises the number of transmission terminal of short message content, this note and the number of receiving side terminal;
In addition, this short message restoring device can also comprise the operating system maintenance module, safeguards for whole short message restoring system provides configuration interface and function, can be deployed in Windows 2003 system platforms, is not limited to this Windows 2003 platforms certainly;
The specific implementation flow process of processing module in above-mentioned first kind of embodiment is as follows:
1) the original note that sends of sending side terminal comprises: the user is point-to-point to issue, CP/SP issues, the note entity issues three types, after original note issues, SMSC obtains receiving side terminal from HLR state is: mobile phone EMS memory deficiency or mobile phone fault, then the retry handling process before the SMSC change wouldn't be carried out retry and be handled;
2) this processing module mainly comprises from the related data that QAS obtains this original note correspondence: the state of receiving side terminal, the state of receiving side terminal is sent to the IVR system, and inform that simultaneously IVR need carry out playback operation to this receiving side terminal;
3) this receiving side terminal of IVR system calling is given this receiving side terminal with the voice playing of prerecording;
4) the IVR message of this receiving side terminal successfully being answered recording feeds back to this processing module by interface message processor (IMP);
5) after processing module is upgraded the state of this receiving side terminal at this receiving side terminal (after waiting for a period of time as this processing module, this time is configurable, as 5 minutes, mainly be the user's state of new terminal more that is used for receiving side terminal), construct a guiding note and give SMSC;
6) SMSC sends to this receiving side terminal with this guiding note, if this receiving side terminal can be received this guiding note, illustrates then that this receiving side terminal is current can receive note;
7) processing module reinforms SMSC again with exhaling the note of failure to take out eventually from the retry formation, retransmits;
Can avoid sms center SMC to carry out meaningless retry flow process like this because, if the state of receiving side terminal do not change, retry how many times no matter then, this original note still issues failure.
After utilizing the guiding note to learn that this receiving side terminal can receive note, send original note (promptly exhaling the note of failure this end) again, can guarantee that exhale successfully the end of this original note, improved and exhaled success rate end;
8) after this note is retransmitted successfully, produce a charging bill, and send note to the service provider and send successful delivery report, make this service provider also produce a charging bill at this note, make the charging bill of SMSC generation consistent like this with service provider's ticket;
Short message restoring system does not provide any charging bill in principle, because bring back to life note for SMSC, be equivalent to an ESME transmitting short message, the charging bill angle of bringing back to life note is responsible for by corresponding SMSC, but for CP/SP (Service Provider, the service provider) note of Fa Songing, if send failure, CP/SP does not charge, but at the SMSC place, after the note of bringing back to life successfully issues, can produce charging bill, SMSC and CP/SP can produce the inconsistent situation of accounting checking like this;
In this case, just need above-mentioned SMSC issue again according to guiding note and success exhale the note of failure this end after, to the method for a delivery report of the CP/SP of correspondence transmission, after CP/SP received delivery report, CP/SP trusted this delivery report and produces charging bill in view of the above;
Equally, also can there be this problem in the rete mirabile note, also can handle with identical method, only needs the note Interworking gateway execution of opposite end network to get final product with the CP/SP identical operations;
Wherein, for the AO ticket that brings back to life note (promptly exhaling end the note of failure to issue the note of success again), when exhaling the former type of the note of failure to be eventually: during point-to-point note, SMSC need change the ticket type into the MO ticket, and calling number becomes former calling number; If exhale the former type of the note of failure to be eventually: during the entity issuing message, calling number need be become former entity number; MT ticket for exhaling the note of failure eventually need become calling number former calling number.
In addition, the short message restoring device is after sending a resurrection note by SMSC, and this note will be designated as the state of sending out automatically, wait for the SMSC replying state, and the short message restoring device can not done to bring back to life for the second time and attempt this note.
The specific implementation flow process of processing module in above-mentioned second kind of embodiment is as follows:
1) the short message restoring device regularly obtains qualified short message from QAS, comprises the called mobile phone business datum, and it is stored in the database; When meeting when being fixed condition, start the resurrection process;
The condition here specifically can be meant: for the target resource shortcoming of receiving side terminal, no-response paging, nothing confirm to reply, target out of reach, target be in the situation of this address; The short message restoring condition is: restoring system gets access to this note from QAS receiving side terminal has successfully received other note;
Situation for receiving side terminal unavailable (mobile phone shutdown or letter machine or short message service are stopped), the short message restoring condition is: the short message restoring device gets access to this note from QAS receiving side terminal has successfully received other note, perhaps gets access to start shooting message (at the situation of shutdown), short message service of this user and opens (at the situation of shutting down) information;
2) the short message restoring device is constructed a new note (this new short message content can comprise this note transmitting time for the first time, sends to sms center SMSC) on the former short message basis that obtains from QAS;
3) after SMSC receives this type of note, walk, comprise and trigger pre-payment authentication, triggering value-added service, and issue to receiving side terminal by normal whole pager system by point-to-point flow process;
4) after receiving side terminal is successfully received note, reply success message to SMSC automatically;
5) SMSC generates relevant charging bill;
6) SMSC replys to short message restoring system and successfully receives message;
7) short message restoring device recording corresponding information is deleted this note (bring back to life note and issue for the first time when failing, whether can carry out the second time with above-mentioned mechanism and attempt, can be configured) simultaneously from database, flow process finishes.
The above embodiment of the present invention low memory occurs at the note receiving side terminal, during the mobile phone fault, can pass through the IVR notifications, after this receiving side terminal is finished maintenance to mobile phone, thereby can successfully receive note, exhale success rate and user's experience eventually thereby improve;
When the number of note receiving side terminal can't route or is not existed, with way of short messages notifying messages sending side terminal;
Busy as the note recipient because of target resource shortcoming (mobile phone EMS memory deficiency), no-response paging, target, do not have confirm to reply, target out of reach, target not in this address, target is unavailable; when reasons such as mobile phone shutdown (to corresponding conditional code should be arranged), mobile phone shutdown or short message service are stopped can't be obtained note and the failure of sms center retry; short message restoring device restructural note; issue this note over a period to come once more; bring back to life processing; exhale success rate eventually thereby improve; and improve user's experience, and obtain considerable income.
Simultaneously, embodiments of the invention also provide a kind of short message restoring device, short message restoring device in this short message restoring device and above-mentioned Fig. 1, the short message restoring system shown in Figure 2 is identical, all features about described short message restoring device among above-mentioned Fig. 1, Fig. 2 embodiment all are applicable among this short message restoring device embodiment, also can reach identical technique effect, this short message restoring device comprises:
Acquisition module is used for obtaining from query analysis system QAS the state of the receiving side terminal of the note of exhaling eventually failure and described note;
Processing module is used for when the state of described receiving side terminal shows that described receiving side terminal can receive note, retransmits the note of exhaling failure described end to described receiving side terminal by sms center SMSC.
Wherein, the state of described receiving side terminal is: described receiving side terminal can with but described receiving side terminal can't receive note;
Described processing module comprises:
The playback control module, be used for according to described receiving side terminal can with but described receiving side terminal can't receive the state of note, control interactive voice answering system IVR initiates player function to described receiving side terminal, makes described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note;
Retransmit module is used for retransmitting the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency.
Wherein, described retransmit module comprises:
Constructing module is used for after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency, constructs a guiding note, by described SMSC described guiding note is issued to described receiving side terminal;
Notification module is used for receiving by described SMSC, after the notice that can receive note of described receiving side terminal according to described guiding note feedback, notifies described SMSC to exhale described end the note of failure to resend to described receiving side terminal.
This retransmit module can also directly notify SMSC to retransmit the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency; If this SMSC retransmits the note failure of exhaling failure this end for the first time, can also carry out the second time according to the retry flow process of SMSC and retransmit; Certainly, if the receiving side terminal user is after successfully answering the audio frequency that IVR broadcasts, state to receiving side terminal is updated to the state that can receive note immediately, SMSC retransmits the note of exhaling failure this end for the first time so, will be successful, need not carry out having retransmitted the second time according to the retry flow process of SMSC again; Exhale success rate the end that this mode can improve note equally.
The state of described receiving side terminal is: described receiving side terminal is unavailable; Described processing module specifically is used for obtaining from described QAS, after described receiving side terminal changes to available by disabled state and can receive the notification message of state of note, exhale new note of number structure of receiving side terminal of the note of failure according to described end, and send to described receiving side terminal by described SMSC.
Certainly, at the state of described receiving side terminal be: the number of receiving side terminal can't route or when not existing, described short message restoring device also comprises:
Prompting module, be used for after the short message final calling failure that receives described SMSC feedback, obtain the number of the sending side terminal of the note of exhaling failure described end from described QAS, and according to the notification message of a short message final calling failure of the number of described sending side terminal structure, and send to described sending side terminal, the user who informs sending side terminal changes operation, exhales success rate this end of also having improved note to a certain extent.
Corresponding with said short message resurrection device, embodiments of the invention also provide a kind of short message restoring method, comprising:
The short message restoring device obtains the state of the receiving side terminal of the note of exhaling eventually failure and described note;
When the short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit the note of exhaling failure described end to described receiving side terminal.
Wherein, the state of described receiving side terminal is: described receiving side terminal can with but described receiving side terminal can't receive note the time;
When described short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit to described receiving side terminal and to exhale described end the step of the note of failure to comprise:
Described short message restoring device can be used according to described receiving side terminal, but described receiving side terminal can't receive the state of note, control interactive voice answering system IVR initiates player function to described receiving side terminal, makes described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note;
Described short message restoring device is retransmitted the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency;
Specifically: the short message restoring device is constructed a guiding note after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency, by described SMSC described guiding note is issued to described receiving side terminal; The short message restoring device notifies described SMSC to exhale described end the note of failure to resend to described receiving side terminal after receiving the notice that can receive note of described receiving side terminal according to described guiding note feedback by described SMSC.
In addition, the state of described receiving side terminal is: described receiving side terminal is unavailable;
When described short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit to described receiving side terminal and to exhale described end the step of the note of failure to comprise:
After described short message restoring device obtains described receiving side terminal and changes to available by disabled state and can receive the notification message of state of note, according to new note of number structure of the receiving side terminal of the note of exhaling failure described end and this note, and send to described receiving side terminal by described SMSC.
Certainly, state at described receiving side terminal is: the number of receiving side terminal can't route or when not existing, described short message restoring device is after receiving the short message final calling failure, obtain the number of the sending side terminal of the note of exhaling failure described end, and according to the notification message of a short message final calling failure of the number of described sending side terminal structure, and send to described sending side terminal (specifically can send to sending side terminal) by SMSC, the user who informs sending side terminal changes operation, exhales success rate this end of also having improved note to a certain extent.
As shown in Figure 3, for said short message is brought back to life after device obtains described receiving side terminal and change to available by disabled state and can receive the notification message of state of note, exhale new note of number structure of receiving side terminal of the note of failure according to described end, and send to the idiographic flow of described receiving side terminal, i.e. short message restoring flow process by sms center SMSC;
Above-mentioned all embodiment of the present invention, do not exhale the situation of failure at the end that situations such as the area of coverage cause at full mobile phone EMS memory, mobile phone fault, mobile phone, wherein, exhale the end that low memory causes failure to account for 9% of total failure, therefore, the low memory of short message restoring system and mobile phone signalling trouble (being first embodiment of said system) will inevitably improve the whole call completing rate of exhaling greatly;
And,, thereby the note under these situations is also brought back to life processing in the conditional code that obtains state correspondences such as receiving side terminal user shutdown, shutdown for situations such as user's shutdown, shutdown; The short message restoring system transmission abandons note and is equivalent to exhale a new end note, and being receiving side terminal, the prerequisite of short message restoring can receive note, therefore, bring back to life class short message final calling success rate and will be higher than general note, thereby improve the overall call completing rate of exhaling eventually of sms center.
The above is a preferred implementation of the present invention; should be pointed out that for those skilled in the art, under the prerequisite that does not break away from principle of the present invention; can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.
Claims (15)
1. short message restoring system comprises: sms center SMSC and query analysis system QAS, it is characterized in that, and also comprise: the short message restoring device, described short message restoring device comprises:
Acquisition module is used for obtaining from described QAS the state of the receiving side terminal of the note of exhaling eventually failure and described note;
Processing module is used for when the state of described receiving side terminal shows that described receiving side terminal can receive note, retransmits the note of exhaling failure described end to described receiving side terminal by described SMSC.
2. short message restoring system according to claim 1 is characterized in that, described short message restoring device also is used for communicating to connect with interactive voice answering system IVR; The state of described receiving side terminal is: described receiving side terminal can with but described receiving side terminal can't receive note; Described processing module comprises:
The playback control module, be used for according to described receiving side terminal can with but described receiving side terminal can't receive the state of note, control described IVR and initiate player function, make described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note to described receiving side terminal;
Retransmit module is used for retransmitting the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency.
3. short message restoring system according to claim 2 is characterized in that, described retransmit module comprises:
Constructing module is used for after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency, constructs a guiding note, by described SMSC described guiding note is issued to described receiving side terminal;
Notification module is used for receiving by described SMSC, after the notice that can receive note of described receiving side terminal according to described guiding note feedback, notifies described SMSC to exhale described end the note of failure to resend to described receiving side terminal.
4. short message restoring system according to claim 1 is characterized in that, the state of described receiving side terminal is: described receiving side terminal is unavailable;
Described processing module specifically is used for obtaining from described QAS, after described receiving side terminal changes to available by disabled state and can receive the notification message of state of note, according to new note of number structure of the receiving side terminal of the note of exhaling failure described end and this note, and send to described receiving side terminal by described SMSC.
5. short message restoring system according to claim 1 is characterized in that, the state of described receiving side terminal is: the number of receiving side terminal can't route or when not existing, described short message restoring device also comprises:
Prompting module, be used for after the short message final calling failure that receives described SMSC feedback, obtain the number of the sending side terminal of the note of exhaling failure described end from described QAS, and according to the notification message of a short message final calling failure of the number of described sending side terminal structure, and send to described sending side terminal, make described sending side terminal change to exhaling the operation of the note of failure described end.
6. according to each described short message restoring system of claim 1-4, it is characterized in that described SMSC comprises:
The ticket generation module, be used for after exhaling the note of failure to retransmit successfully described end, produce the charging bill of the note correspondence of exhaling failure described end, and send note to the service provider and send successful report, make described service provider produce the charging bill of the note correspondence of exhaling failure described end according to described report.
7. short message restoring system according to claim 6 is characterized in that, described SMSC also comprises:
Modified module is used for exhaling the type of the note of failure to be at described end: during point-to-point note, exhaled described end the AO ticket type of the note of failure be revised as MO ticket type; Perhaps exhale the short message type of failure to be: during the entity transmitting short message, will to exhale described end the calling number of the note of failure to become former entity number at described end; Perhaps, will exhale described end the calling number of the note of failure to become former calling number at the MT ticket of the note of exhaling failure described end.
8. according to the described short message restoring system of claim 7, it is characterized in that described short message restoring device also comprises:
Memory module is used to store the note of exhaling failure end that described acquisition module obtains;
Update module is used for being exhaled described end the note of failure delete from described memory module after exhaling the note of failure to retransmit successfully described end.
9. a short message restoring device is characterized in that, comprising:
Acquisition module is used for obtaining from query analysis system QAS the state of the receiving side terminal of the note of exhaling eventually failure and described note;
Processing module is used for when the state of described receiving side terminal shows that described receiving side terminal can receive note, retransmits the note of exhaling failure described end to described receiving side terminal by sms center SMSC.
10. short message restoring device according to claim 9 is characterized in that, the state of described receiving side terminal is: described receiving side terminal can with but described receiving side terminal can't receive note;
Described processing module comprises:
The playback control module, be used for according to described receiving side terminal can with but described receiving side terminal can't receive the state of note, control interactive voice answering system IVR initiates player function to described receiving side terminal, makes described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note;
Retransmit module is used for retransmitting the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency.
11. short message restoring device according to claim 10 is characterized in that, described retransmit module comprises:
Constructing module is used for after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency, constructs a guiding note, by described SMSC described guiding note is issued to described receiving side terminal;
Notification module is used for receiving by described SMSC, after the notice that can receive note of described receiving side terminal according to described guiding note feedback, notifies described SMSC to exhale described end the note of failure to resend to described receiving side terminal.
12. short message restoring device according to claim 9 is characterized in that, the state of described receiving side terminal is: described receiving side terminal is unavailable;
Described processing module specifically is used for obtaining from described QAS, after described receiving side terminal changes to available by disabled state and can receive the notification message of state of note, according to new note of number structure of the receiving side terminal of the note of exhaling failure described end and this note, and send to described receiving side terminal by described SMSC.
13. a short message restoring method is characterized in that, comprising:
The short message restoring device obtains the state of the receiving side terminal of the note of exhaling eventually failure and described note;
When the short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit the note of exhaling failure described end to described receiving side terminal.
14. short message restoring method according to claim 13 is characterized in that, the state of described receiving side terminal is: described receiving side terminal can with but described receiving side terminal can't receive note;
When described short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit to described receiving side terminal and to exhale described end the step of the note of failure to comprise:
Described short message restoring device according to described receiving side terminal can with but described receiving side terminal can't receive the state of note, control interactive voice answering system IVR initiates player function to described receiving side terminal, makes described receiving side terminal upgrade the state of described receiving side terminal for receiving the state of note;
Described short message restoring device is retransmitted the note of exhaling failure described end to described receiving side terminal after the described receiving side terminal that obtains described IVR feedback is successfully answered the notice of audio frequency.
15. short message restoring method according to claim 13 is characterized in that, the state of described receiving side terminal is: described receiving side terminal is unavailable;
When described short message restoring device shows that at the state of described receiving side terminal described receiving side terminal can receive note, retransmit to described receiving side terminal and to exhale described end the step of the note of failure to comprise:
After described short message restoring device obtains described receiving side terminal and changes to available by disabled state and can receive the notification message of state of note, according to new note of number structure of the receiving side terminal of the note of exhaling failure described end and this note, and send to described receiving side terminal.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201010193378.XA CN101877836B (en) | 2010-05-27 | 2010-05-27 | Short message restoring system, device and method |
| PCT/CN2010/077008 WO2011147144A1 (en) | 2010-05-27 | 2010-09-16 | Short message recover system, device and method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201010193378.XA CN101877836B (en) | 2010-05-27 | 2010-05-27 | Short message restoring system, device and method |
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| Publication Number | Publication Date |
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| CN101877836A true CN101877836A (en) | 2010-11-03 |
| CN101877836B CN101877836B (en) | 2014-06-18 |
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| CN201010193378.XA Expired - Fee Related CN101877836B (en) | 2010-05-27 | 2010-05-27 | Short message restoring system, device and method |
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| CN (1) | CN101877836B (en) |
| WO (1) | WO2011147144A1 (en) |
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| CN102316429A (en) * | 2011-10-24 | 2012-01-11 | 上海中兴通讯技术有限责任公司 | Retransmission or prompting system in short message sending failure and method thereof |
| CN102469420A (en) * | 2010-11-12 | 2012-05-23 | 中兴通讯股份有限公司 | Method and device for saving overdue short messages |
| CN102905230A (en) * | 2011-07-28 | 2013-01-30 | 中国电信股份有限公司 | Method, device and system for processing failure text messages |
| CN103686635A (en) * | 2012-09-13 | 2014-03-26 | 中国电信股份有限公司 | Short message retransmitting method and system |
| CN103888585A (en) * | 2012-12-19 | 2014-06-25 | 比亚迪股份有限公司 | Mobile terminal information receiving method |
| CN108897728A (en) * | 2018-06-27 | 2018-11-27 | 平安科技（深圳）有限公司 | Short message splicing processing method, device, computer equipment and storage medium |
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| CN106878966A (en) * | 2017-02-21 | 2017-06-20 | 中国联合网络通信集团有限公司 | Short message delivery method, sms center and short message sending system |
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Also Published As
| Publication number | Publication date |
|---|---|
| WO2011147144A1 (en) | 2011-12-01 |
| CN101877836B (en) | 2014-06-18 |
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