CN101803357A - Method, apparatus and system for multimedia communication - Google Patents
Method, apparatus and system for multimedia communication Download PDFInfo
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- CN101803357A CN101803357A CN200780100668.1A CN200780100668A CN101803357A CN 101803357 A CN101803357 A CN 101803357A CN 200780100668 A CN200780100668 A CN 200780100668A CN 101803357 A CN101803357 A CN 101803357A
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- user terminal
- communication
- video communication
- multimedia
- message center
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
- H04N7/147—Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
- H04N7/148—Interfacing a video terminal to a particular transmission medium, e.g. ISDN
Abstract
The present invention relates to a method, apparatus, and system for establishing multimedia communication. The method for establishing multimedia communication between a communication center and a user terminal initiating voice communication with the communication center, wherein the multimedia communication includes voice communication and video communication and the communication center and the user terminal are connected by a communication network, and the method comprises: the communication center detects whether the user terminal supports video communication GBP S302 GBP CR ; the communication center prompts the user terminal to enable the video communication if it detects that the user terminal supports the video communication, while the voice communication is maintained (S303); and the communication center establishes the multimedia communication with the user terminal after the user terminal enables the video communication (S305).
Description
Technical field
The present invention relates to multimedia communication technology, relate in particular to and be used to provide multimedia freephone (tollfree) service method, device and system.
Background technology
Many companies/tissue provides the freephone service to their user or member, and these users or member (client) can be by dialling the such service of freephone number acquisition that the company of stating/tissue provides of calling.The freephone number is telephone number normally, for example 800 number.
The user can enjoy the freephone service, and they can obtain technical support, product up-gradation, relevant information and other services or the like thus.
Recently, along with fast development such as broadband technology such as ADSL/HSDPA, the service provider, promptly company/tissue provides more bandwidth can for their terminal use.This just makes that multimedia communication becomes possibility.
Generally speaking, multimedia communication can provide more information, and because it can provide video and voice simultaneously, therefore compares more effective with communicate by letter (for example, the above-mentioned traditional freephone service) of only adopting voice.
Therefore, the user can see demonstration, operating process of product or the like, and can represent themselves possible in-problem product by video communication.
At present propose a plurality of permissions and be connected to the scheme of setting up video communication between the telecommunication equipment of communication network.
One class solution is arranged by internet usage agreement (IP), for example H.323 or SIP (session initiation protocol) between long-distance user's voice and video equipment, transmit the Voice ﹠ Video data simultaneously on the internet, all-IP (Internet protocol) video communication is provided.
Also have a class solution that the IP1 video telephone communications of mixing is provided by the mode that adopts telephone network to transmit voice data when internet usage transmits video data.
A solution in described second class is described in US 200210083462.It is included in caller and called both sides use merging standard telephone set, digital camera and display unit, and the telephone network that is connected to standard (or is called " plain old telephone service ", POTS) and the device of the Internet (by POTS network (for example adopting described ADSL (" asymmetric digital subscriber loop ")), or by other cable network).
This device is set up video communication by transmitting the short data burst that comprises their corresponding IP addresses one by one on the POTS network.
Such scheme is very convenient for the user, because the foundation of described video communication is managed by their special equipment.Yet it needs each user that special equipment all is installed.
Another solution in described second class is described in WO 031092287.It comprises uses the telephone set that is connected to the POTS network and has been equipped with the client of IP communication equipment, initiate voice communication, and video communication is with it set up in this voice communication request.
Next, the call center sends dedicated web pages to the client ip communication equipment, so that collect the information of client and audio and video equipment thereof, and transmits the foundation that the video controlled concurrently on the Internet transmits with audio frequency on the POTS network.The call of video communication is by means of internet call server, computer telephony server and telephone exchange, starts from the integrating server of call center.
Adopt above-mentioned solution, the user only needs a small amount of knowledge of internet world, and without any need for special equipment.Yet above-mentioned solution does not allow calling subscriber or call center to start in pure audio pattern (no video), and determines at any time that subsequently adopting the video that has the transmission of Voice ﹠ Video data simultaneously to add the audio frequency communication pattern continues communication.
Setting up the dedicated video communication system between provider and terminal use thereof will increase service provider's cost.And on the other hand, use the video freephone to serve and replace traditional voice freephone service will change user experience, this will make the user feel uncomfortable or inconvenient.
Summary of the invention
In order to address the above problem, the invention provides a kind of methods, devices and systems that are used to set up multimedia communication.
According to an aspect of the present invention, providing a kind of is used for by the device of communication network foundation with the multimedia communication of user terminal, wherein said user terminal is initiated the voice communication with described device, wherein said multimedia communication comprises voice communication and video communication, and described device comprises: detecting unit, and it is arranged to the described user terminal of detection and whether supports described video communication; Tip element detects described user terminal and supports described video communication if it is arranged to described detecting unit, and then reminding subscriber terminal is to enable described video communication, and described voice communication is simultaneously kept; And multimedia unit, it is arranged to the multimedia communication of setting up with described user terminal after described user terminal is enabled described video communication.
According to a further aspect in the invention, a kind of method that is used for setting up multimedia communication between message center and user terminal is provided, wherein said user terminal is initiated the voice communication with described message center, wherein said multimedia communication comprises that voice communication and video communication and described message center and described user terminal are connected by communication network, and described method comprises: described message center detects described user terminal and whether supports video communication; If described message center detects described user terminal and supports described video communication, described message center points out described user terminal to enable described video communication, and described voice communication is simultaneously kept; And described message center is after described user terminal is enabled described video communication, set up and the user between multimedia communication.
Still according to a further aspect of the invention, a system that is used to set up multimedia communication is provided, it comprises: user terminal, comprise the message center of the said apparatus that is used to set up described multimedia communication and the network that is used to connect described user terminal and described message center.
Further, at the described methods, devices and systems of any aspect according to the present invention, described multimedia communication can be used to provide the freephone service to the user.
The application of the invention can provide Video service, and not need to change user experience when providing the traditional voice service to the user, kept same service provider's access code, and has kept the backwards compatibility of existing voice service.
Description of drawings
Can believe, the detailed description of following embodiments of the invention in conjunction with the drawings, above-mentioned characteristic, advantage and target can better be understood.
Fig. 1 is a schematic diagram, shows the system that is used to provide multimedia freephone service according to the embodiment of the invention;
Fig. 2 is a block diagram, shows the configuration according to the device in freephone service centre of the embodiment of the invention;
Fig. 3 is a flow chart, shows the process of setting up multimedia communication in the freephone service centre according to the embodiment of the invention; And
Fig. 4 is a flow chart, shows the process of setting up multimedia communication in the middle according to a further embodiment of the invention freephone service centre.
Embodiment
Below, provided the detailed description of the preferred embodiment of the present invention in conjunction with the accompanying drawings.
Fig. 1 is a schematic diagram, shows the system that is used to provide multimedia freephone service according to the embodiment of the invention.As shown in fig. 1, be used to provide the system of multimedia freephone service to comprise according to the present invention: user terminal 101, network 102, and freephone service centre 103.
For example, user terminal 101 can be the fixed telephone that is connected to POTS network or PSTN (PSTN), or (for example be connected to wireless cellular network, GSM or GPRS/EDGE or CDMA or UMTS) mobile phone, or have the notebook computer or the PDA of voice communication module at least, or be connected to and upload the audio communication device of the network of sending voice (VoIP) at IP on the Internet; Fixing PC (PC), or be connected to TV (TV) machine of the video equipment (such as digital camera) of the Internet (may pass through xDSL network or cable network) and transmission digital of digital video data by set-top box (STB); And mobile phone with video communication function, for example, based on such as the GPRS (General Packet Radio System) of ETSI (ETSI) issue or the 2G+ communication standard of EDGE (enhanced data rates for gsm evolution technology), or based on the UMTS (universal mobile telecommunications system) that issues respectively such as 3GPP (third generation affiliate agreement) and ITU or the 2G+ or the 3G mobile of IMT-2000 (international mobile communication) 3G communication standard.Above-mentioned standard allows the sufficient data transfer rate and the existence of higher flexibility, is used to provide multimedia communication for example to communicate by letter by the mode of video communication.
Accordingly, network 102 can be the network that is used for any type at connecting terminal 101 and center 103, such as PSTN, ADSL/HSDPA network, wireless network, IP network or the like.
Based on the same notion of the present invention, Fig. 2 is a block diagram, shown in it according to the configuration of the freephone service centre of the embodiment of the invention.Freephone service centre 103 comprises such device, and this device further comprises terminal detecting unit 201, Video service determining unit 202, and multimedia service unit 203.
Above-mentioned parameter can be the agreement of the use of the coding mode of type, user terminal 101 of user terminal 101 or user terminal 101.
Those skilled in the art should know, support that the described user terminal (101) of video communication can be " hard terminal ", such as above-mentioned mobile phone, PDA and visual telephone, also can be " software terminal ", such as the PC that has camera.And described agreement can be SIP (session initiation protocol), H.323 or the like, and H.264/H.263 described coding mode can be.
For example, it is contemplated that described agreement is SIP, and send to the Session Initiation Protocol grouping of freephone service centre 103 from user terminal 101 can be as follows:
User-Agent:PolycomSoundPointIP-SPIP_500-UA/1.3.0＜----phone type
Supported：100rel，timer，replace
Allow-Events：talk，hold，conference
Max-Forwards：70
Content-Type：application/sdp
Content-Length：231
v＝0
o＝-915156447?915156447?IN?IP4?10.202.7.4
S=Polycom IP Phone＜----phone type
c＝IN?IP4?10.202.7.4
t＝0?0
m＝audio?2248?RTP/AVP?18?0?8?101
The coding of a=rtpmap:18G729/8000＜----support
The coding of a=rtpmap:0PCMU/8000＜----support
The coding of a=rtpmap:8PCMA/8000＜----support
a＝rtpmap：101telephone-event/8000
Wherein, the type of described phone is PolycomSoundPointIP-SPIP_500-UA/1.3.0, and coding mode G729, PCMU and the PCMA of the support of described terminal.
From above-mentioned example as can be seen, terminal detecting unit 201 can determine that terminal 101 do not support video communication.In another example, H.264/263 the coding mode of support comprises, so terminal detecting unit 201 can be determined terminal 101 support video communications.
Described Video service determining unit 202 is arranged on the basis as a result of terminal detecting unit 201, and determining whether provides video freephone service with speech called paid service to user terminal 101.
Especially, if terminal detecting unit 201 is determined user terminal 101 and is supported video communication, Video service determining unit 202 will be automatically or by the operator artificially of freephone service centre 103 by sending text message, alerting tone or by voice, inquiry or reminding subscriber terminal 101 is enabled and freephone service centre 103 between video communication.
And, if user terminal 101 (described terminal use) allow and enable and freephone service centre 103 between video communication, multimedia service unit 203 will provide video freephone service and speech called paid service to user terminal 101; If if user terminal 101 disagrees with that setting up video communication or terminal detecting unit 201 with freephone service centre 103 determines that user terminals 101 do not support video communication, then multimedia service unit 203 will only provide speech called paid service to user terminal 101.
Perhaps, in speech called paid service process was provided, freephone center 103 can inquire the user whether he is ready to use video freephone service.
In the present embodiment, freephone service centre 103 and assembly thereof can be made of some circuit or chip, also can be realized by carrying out corresponding program by computer (processor).And the freephone service centre 103 in the present embodiment can realize being used to provide multimedia freephone service method in operation, and described method is described in more detail below in conjunction with Fig. 3.
Next, set forth the detailed description of process in the freephone service centre 103 with reference to Fig. 3.
Based on the same notion of the present invention, Fig. 3 is a flow chart, shown in it according to the multimedia communication process in the freephone service centre 103 of the embodiment of the invention.
In when beginning, the user is the freephone access code by 101 groups of user terminals, 800 number for example, thereby acquisition freephone service.In case receive the incoming call (S301) from user terminal 101, freephone service centre 103 just sets up voice communication (S306) with user terminal 101.
Next, freephone service centre 103 determines by detecting some parameters that are sent out with incoming call whether user terminal 101 supports video communication (S302).
As previously mentioned, above-mentioned parameter can be the type of user terminal 101, the coding mode of user terminal 101 or the agreement that user terminal 101 uses.
If freephone service centre 103 determines user terminal 101 and supports video communication (S302 is) that freephone service centre 103 request user terminals 101 are enabled video communication (S303) by user terminal 101 from described parameter.
This can automatically or by the operator artificially of freephone service centre 103 pass through to send text message, alerting tone, or finishes (S303) by voice.
Next, the user determine whether to enable and freephone service centre 103 between video communication (S304).If user terminal 101 agreements are also enabled video communication (S304, be), freephone service centre 103 just set up with user terminal 101 between video communication, the voice communication of setting up when keeping initial simultaneously, thus provide the multimedia freephone to serve (S305) to user terminal 101.
Further, if the user disagrees with the video communication (S304 between foundation and the freephone service centre 103, not), if perhaps freephone service centre 103 definite user terminals 101 can not be supported video communication (S302,), so only do not provide speech called paid service (S306) to user terminal 101.
Based on the same notion of the present invention, Fig. 4 is a flow chart, the multimedia communication processing procedure in the freephone service centre according to another embodiment of the present invention shown in it.The description of present embodiment will be introduced hereinafter in conjunction with Fig. 4, wherein suitably omit the part identical with previous embodiment.
The difference of the multimedia communication process of Fig. 3 and Fig. 4 is, has step S401 between step S301 and step S302.
At S401, freephone service centre 103 may send some information whether indicating terminal 101 supports video communication by request signal request user terminal 101.
Above-mentioned information can comprise type, coding mode and the agreement of user terminal 101.As for the example of using SIP, freephone service centre 103 can ask user terminal 101 to send the SIP grouping that preamble is mentioned.
Then, freephone service centre 103 will adopt with step 302 and finish processing to the identical mode of step 307, and aforesaid way is described in conjunction with Fig. 3.
For the foregoing description, in the voice communication course between user terminal 101 and freephone center 103, under the situation that the user allows, set up video communication.
It should be noted that any one party in user and the freephone service centre can determine to stop at any time the video communication between them, can not have influence on the voice communication of carrying out simultaneously accordingly simultaneously yet.
Employing is according to the said method, device and the system that are used to provide multimedia freephone service of the embodiment of the invention, the terminal use is by dialling the identical freephone access code that is the service provider, the only speech called paid service of multimedia freephone service or tradition can be obtained, identical user experience can be kept like this.And, because described Video service only just provides, for example depend on described terminal use's selection and described terminal use's termination function after the user allows to accept, it will save bandwidth resources and cost.
Be used to provide multimedia freephone service method, equipment and system though described in detail, and attached some embodiment, the foregoing description is also non exhaustive.This area professional can carry out various changes and modifications in spirit of the present invention and scope.Therefore the invention is not restricted to the foregoing description, more precisely, scope of the present invention is only defined by claims.
Claims (20)
1. one kind is used for by the device of communication network (102) foundation with the multimedia communication of user terminal (101), wherein said user terminal is initiated the voice communication with described device, wherein said multimedia communication comprises voice communication and video communication, and described device comprises:
Detecting unit (201), configuration is used to detect described user terminal (101) and whether supports described video communication;
Tip element (202) detects described user terminal (101) and supports described video communication if configuration is used for described detecting unit (202), then points out described user terminal (101) to enable described video communication, and described voice communication is simultaneously kept; And
Multimedia unit (203), configuration are used for described user terminal (101) is enabled described video communication after setting up and the multimedia communication of user terminal (101).
2. according to the device of claim 1, whether wherein said detecting unit (201) is supported the parameter of described video communication to detect described user terminal (101) by the described user terminal of request (101) the transmission described terminal of indication (101) and whether is supported described video communication.
3. according to the device of claim 1, the parameter that wherein said detecting unit (201) is sent out according to the calling of initiating with described user terminal (101) detects described user terminal (101) and whether supports described video communication.
4. according to the device of claim 2 or 3, wherein said parameter comprises in following: the type of described user terminal (101), the coding mode of described user terminal (101), and the agreement used of described user terminal (101).
5. according to the device of claim 1, wherein said Tip element (202) is by text message, point out described user terminal (101) by voice or by alerting tone.
6. according to the device of claim 1, if wherein described user terminal (101) if disagree with is set up described video communication or described detecting unit (201) and detected user terminal (101) and do not support described video communication, then described multimedia unit (203) continues the voice communication with described user terminal (101).
7. any one device in requiring according to aforesaid right, wherein said user terminal (101) can be a kind of among landline telephone, mobile phone, PC or the PDA.
8. any one device in requiring according to aforesaid right, wherein said communication network (102) can be in PSTN, ADSL/HSDPA network, wireless network and the IP network.
9. any one device in requiring according to aforesaid right, wherein said multimedia communication is used to provide freephone to the user.
10. method that is used between message center (103) and user terminal (101), setting up multimedia communication, wherein said user terminal is initiated the voice communication with message center (103), wherein said multimedia communication comprises voice communication and video communication, and described message center (103) and described user terminal (101) passed through communication network (102) and be connected, and described method comprises:
Described message center (103) detects (S302) described user terminal (101) and whether supports video communication;
If described message center (103) detects described user terminal (101) and supports described video communication, described message center (103) points out described user terminal (101) to enable described video communication, and described voice communication is simultaneously kept; And
Described message center (103) is set up the described multimedia communication with described user terminal (101) after described user terminal (101) is enabled described video communication.
11. according to the method for claim 10, whether wherein said message center (103) is supported the parameter of described video communication to detect (S302) described user terminal (101) by request (S401) described user terminal (101) transmission indicating terminal (101) and whether is supported video communication.
12. according to the method for claim 10, the parameter that described message center (103) is sent out based on the calling of initiating with described user terminal (101) detects (S302) user terminal (101) and whether supports video communication.
13. according to the method for claim 11 or 12, wherein said parameter comprises in following: the type of described user terminal (101), the agreement that the coding mode of user terminal (101) and user terminal (101) use.
14. according to the method for claim 10, wherein said message center (103) is passed through text message, is passed through voice, or points out described user terminal (101) by alerting tone.
15. method according to claim 10, if wherein user terminal (101) if disagree with is set up described video communication or message center (103) and detected user terminal (101) and do not support described video communication, then described message center (103) continues the voice communication with described user terminal (101).
16. according to method any among the claim 10-15, wherein said user terminal (101) can be landline telephone, mobile phone, PC, or among the PDA one.
17. according to method any among the claim 10-16, wherein said communication network (102) can be in PSTN, ADSL/HSDPA network, wireless network and the IP network.
18. according to method any among the claim 10-17, wherein said multimedia communication is used to provide the freephone service to the user.
19. a system that is used to set up multimedia communication comprises:
User terminal (101),
Message center (103) wherein comprises according to device any among the claim 1-8, and
Network (102) is used to connect described user terminal (101) and described message center (103).
20. according to the system of claim 19, wherein said multimedia communication is used to provide the freephone service to the user.
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| PCT/CN2007/002726 WO2009036589A1 (en) | 2007-09-17 | 2007-09-17 | Method, apparatus and system for multimedia communication |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN101803357A true CN101803357A (en) | 2010-08-11 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN200780100668.1A Pending CN101803357A (en) | 2007-09-17 | 2007-09-17 | Method, apparatus and system for multimedia communication |
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| Country | Link |
|---|---|
| CN (1) | CN101803357A (en) |
| WO (1) | WO2009036589A1 (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106165405A (en) * | 2014-02-28 | 2016-11-23 | 株式会社理光 | Transmission control system, transmission system, transfer control method, and record medium |
| CN108476302A (en) * | 2016-01-19 | 2018-08-31 | 三星电子株式会社 | Method and apparatus for sending video during audio call |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8737973B1 (en) * | 2013-07-22 | 2014-05-27 | Robert W. Petrunka | Enhanced voice calling using smart phone services |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5689553A (en) * | 1993-04-22 | 1997-11-18 | At&T Corp. | Multimedia telecommunications network and service |
| CN100502368C (en) * | 2003-06-05 | 2009-06-17 | 中兴通讯股份有限公司 | Method for building call between multimedia apparatus |
| CN1770857A (en) * | 2004-10-27 | 2006-05-10 | 梁松 | Interactive voice video conference system based on multi communication platform |
-
2007
- 2007-09-17 WO PCT/CN2007/002726 patent/WO2009036589A1/en active Application Filing
- 2007-09-17 CN CN200780100668.1A patent/CN101803357A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106165405A (en) * | 2014-02-28 | 2016-11-23 | 株式会社理光 | Transmission control system, transmission system, transfer control method, and record medium |
| CN108476302A (en) * | 2016-01-19 | 2018-08-31 | 三星电子株式会社 | Method and apparatus for sending video during audio call |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2009036589A1 (en) | 2009-03-26 |
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Application publication date: 20100811 |