CN101719925A - Initiative intelligent tourism service system - Google Patents
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Abstract
The invention relates to a tourism service system. The system at least comprises a service central system (1), an enterprise terminal (2), a wireless mobile terminal (3), a fixed service terminal (4), an internet (5), a satellite (6) and a position signal emitter (7), and can carry out tour service, intelligent query analysis and shopping and amusement, book ticket and order food, exchange and interact, carry out tourist management and checking-in, publish, update and maintain information, and plan the tourism scheme, and the like. The system integrates the wireless mobile terminal carried by people in daily and can be used for exhibition halls with dense underground landscapes and narration points, provides the all-round service for tourists, guides, companies, and the like, enhances the real-time property, high efficiency, personality, initiativeness and intelligence of the tourism service and creates wider exchange platform for uses, thereby being capable of finding the persons with the same interests, needs and benefits. The information system or terminal which integrates tourists, tourism enterprises, banks, tourism administrations and insurance companies, and the like widens the range of the tourism service.
Description
One, technical field
The present invention relates to a kind of tourism service system, belong to tourist service and areas of information technology.
Two, background technology
At present, along with the raising of people's living standard, tourist industry is flourish, and traditional artificial tourist service is difficult to meet the demands.In order to improve separating of tourist attractions other service quality of mediating a settlement, electronic automatic interpretation system (the application number: 200610020303.5) explaining orally the some Unified coding of tourist attraction and exhibition has appearred being used for, utilize wireless communication technology, allow the signal transmitter that explains orally point send code signal to the explanation machine.In order to improve guide's quality of tourist group, (application number: 200610118090.X) comprise guide main frame and visitor's slave, guide's main frame sends to visitor's slave with voice signal by modulating emission circuit the electronic guide system of tourist group to have occurred being used for.Application and development along with satellite and wireless location technology, global position mobile phone multi-language guide method and system (application number: 200610087517.4) comprise parts such as GPS receiver, smart mobile phone and guide service device has appearred, with tour guide information at least according to geographical position and language classification, be stored in the guide service device, send to mobile phone by internet and mobile radio networks.Along with mobile phone popularize and 200620160353.9) and the self-service hotel mobile phone (application number: 200720193162.7) of conducting a sightseeing tour a kind of tourism information mobile phone (application number: has appearred in intelligent raising, download the inquiry at any time in the mobile phone of tourism information and electronic chart by data-interface, can be in real time and background server carry out exchanges data.Along with the development of Internet and e-commerce technology, the Tourism E-commerce intelligent terminal (patent No.: 00243828.3), connect Internet by telephone wire, carry out exchanges data with the system of bank, highway and railway has appearred.These systems or device have the following disadvantages: (1) function in good time, efficient, personalized, initiative and intelligent aspect deficiency.(2) Data Update and maintenance are concentrated, and workload is big.(3) function singleness, being difficult to provides comprehensive service for visitor, guide and tourist enterprise etc.(4) there is " information island " problem, is difficult to integrated.
Mobile phone and PDA mobile radio terminals such as (personal digital assistants) are popularized at present, and be intelligent more and more stronger.Generally integrated digital camera and GPS (global positioning system) have short-range wireless interface (as bluetooth, infrared and ZigBee interface etc.), possess operating system, can wireless access the Internet download and operation various software.The operation of 3G (Third Generation) Moblie (3G) network has promoted the lifting of mobile radio terminal performance and intelligent enhancing.
At present, the Bluetooth technology research for application and development that is used for short-range wireless interface is more, and comparatively ripe system and application have been arranged.The ripe electronic equipment based on Bluetooth technology is also arranged, as bluetooth earphone and bluetooth mouse on the market.Utilize mobile radio networks to carry out the application of the exchanges data and the system integration and study more, as vehicle monitoring system and vehicle remote exchanges data and intelligence control system etc. based on GIS/GPS/GSM.So-called initiative information service is meant that computer system can be according to user's demand and preference, does not need people's indication and work automatically.The user can be according to purpose and the demand of oneself, and in a certain specific systemic-function and service form, the source formation of own set information is chosen specific system service functions.Owing to be in the epoch of information explosion, how obtain the information that oneself needs and become more and more important.Therefore, taking the initiative in offering a hand has at home and abroad obtained paying attention to and research, and its correlation technique mainly comprises obtaining of intelligent push-pull technology, knowledge and utilization and business intelligence etc., mainly studies and application concentrates on internet and digital library aspect.Bluetooth technology, wireless mobile telecommunication technology and artificial intelligence technology have obtained paying attention to and research, many successful application occurred.These technology will inevitably be used for tourism service system, and more in good time, efficient, personalized, initiative and intelligent convenient service are provided.
Three, summary of the invention
The object of the present invention is to provide a kind of initiative intelligent tourism service system, the information system or the terminal of integrated visitor, tourist enterprise, bank, tourism administrative management organization and insurance company etc., for visitor, guide and tourist enterprise etc. provide comprehensive service, strengthen in good time, efficient, personalized, the initiative and intelligent of tourist service.Described tourist enterprise is meant to people travel outdoors provides the enterprise of products ﹠ services, as enterprises such as travel agency, hotel, tourist attractions, passenger traffic enterprise, shopping place and public places of entertainment.
Initiative intelligent tourism service system mainly comprises service center system 1, enterprise terminal 2, mobile radio terminal 3, fixed service terminal 4, internet 5, satellite 6 and location signal transmitter 7 etc., as shown in Figure 1.Described service center system 1 is a core of the present invention, be connected with enterprise terminal 2, mobile radio terminal 3 and fixed service terminal 4 respectively by internet 5, and by data-interface and passenger traffic enterprise, tourist attractions, public place of entertainment, shopping place, hotel, the operation system of bank, insurance company, tourism administrative service division, revenue department and loglstics enterprise etc., be connected, carry out exchanges data with the other system of e-commerce website, enterprise of service in tourism and the system of other enterprises of service in tourism.Described service center system 1 provides comprehensive service for clients such as visitor, guide and enterprises, in good time, efficient, personalized, the initiative and intelligent of enhancement service.Enterprise terminal 2 is installed in inside such as passenger traffic enterprise, travel agency, tourist attractions, public place of entertainment, shopping place, hotel, insurance company or e-commerce company, and with the other system interface of these enterprises, as management information system, CRM system or the office automation system etc.Described mobile radio terminal 3 has headset interface, GPS module and short-range wireless interface at least; Be carried on one's body the client (as visitor, guide or administrative staff); Communicate by letter with satellite 6 acquisition position coordinates and time by the GPS module, communicating by letter with location signal transmitter 7 by short-range wireless interface obtains position coordinates.Described short-range wireless interface is meant bluetooth that mobile communication equipment generally adopts, Wireless USB, infrared or ZigBee interface etc.Fixed service terminal 4 is installed in visitor or guide's the PC, carries out intelligence inquire analysis, shopping amusement, makes a reservation, exchange and interdynamic and be provided with etc.Described location signal transmitter 7 is fixed in ground; Be arranged on the blind area of gps signal, as in the high-lager building, underground culvert, mausoleum or solution cavity etc., be arranged on also that to explain orally point very dense, the place that gps signal is difficult to distinguish is as exhibition room, altar mausoleum, building or hotel etc.; Make mobile radio terminal 3 obtain accurate position coordinate.Described location signal transmitter 7 mainly comprises microprocessor, radio receiving transmitting module, memory, indicator light, button and power supply, as shown in Figure 4.
The software of initiative intelligent tourism service system of the present invention mainly comprises service centre's software and client software, as shown in Figure 2.Described service centre software is installed in enterprise of service in tourism becomes service center system 1, mainly comprises travel information, ecommerce, geography information, tourism emulation, client connection, aid decision, system interface and system management module.Described client software is installed in becomes enterprise terminal 2 in the enterprise, being installed in the individual wireless mobile communication device becomes mobile radio terminal 3, and being installed in becomes fixed service terminal 4 in the PC.
The travel information module curstomer-oriented of described service centre software provides efficiently in good time, personalized, initiative and intelligent travel information service, mainly comprises travel information management function (comprise upload, send, upgrade, audit and delete function), management principle maintenance, intelligence inquire, directory management and transmission regulation management function.Described travel information mainly comprises travel news, explains orally point data, goes sight-seeing sight spot introduction, hotel's introduction, transport information, shopping place introduction, public place of entertainment introduction, weather forecast, travelling knowledge and tourist promotion etc.Described management principle maintenance function is meant automatic renewal, audit and the deletion rule of safeguarding travel information, and the functions such as automatic renewal of regular data are deleted and met to the automatic fitration of realization flame, stale data automatically, reduces the workload of data management.Described intelligent query function receives the querying condition of client software based on the aid decision module, in conjunction with contextual information and operating personnel's information, sets up rule searching, retrieves, and after the packing, returns client.Described directory management function is meant that category of language according to travel information, position coordinates, effect and explanation point numbering etc. set up catalogue, and upgrades automatically.Described transmission regulation management is meant the request according to client software, and management sends time period, the time interval, the packets of information capacity of travel information and rule such as whether compresses to client software.
The e-commerce module of described service centre software by with the ticketing system of passenger traffic enterprise, tourist attractions and public place of entertainment, marketing system interface with banking system, insurance company's operation system, loglstics enterprise system, e-commerce website and other tourist enterprises, under the support of aid decision module, initiatively recommend to the client in good time, and support whole process of exchange.The major function of described e-commerce module has merchandise control, goods catalogue service, transaction to support and other miscellaneous functions.Described merchandise control is meant the client intra vires, issues, revises and the deletion commodity data, and the automatic operation rules and the customization function thereof of merchandise control are provided.Described goods catalogue service is meant all commodity classify navigation and inquiry, generates the information of commodity tabulation and different transactional stage etc. according to search condition.Described transaction support function is meant functions such as supporting order, invoice, E-Payment, logistics, Sales Reports.
The geography information module of described service centre software is finished all interactive functions based on GIS-Geographic Information System (GIS), is the graphic interface of whole system, major function have living space data management, nonproductive poll analysis and data output function etc.Described spatial data management function is meant space data collection, storage, editor, processing (comprising reconstruct and extraction), conversion and renewal, as special topic and figure layer data editor, projective transformation, radiation correcting, error correction, data splicing, data cutout, data compression, Structure Conversion, boolean's extraction and spatial interpolation etc.Described nonproductive poll analytic function is meant the space querying analytic function based on GIS, by the Analysis of spatial relations between the geographic element, nonproductive poll, analysis and conceptual design are as space querying, topological stack, buffer zone analysis, network analysis, auxiliary modeling, tourism programme planning etc.Described data output function is meant the geodata performance instrument based on GIS, generates analysis report, map hard copy and tourism scheme etc., and shows and printing.
The tourism emulation module of described service centre software is created virtual sight based on the virtual reality development platform, object in people and the virtual sight is carried out alternately, interact, the impression and the experience in its border is come in generation personally, and major function comprises virtual demonstration, virtual tourism, interaction entertainment, scenic spot planning and guide's training etc.Described virtual demo function is meant that simulation is difficult to actual that carry out, microcosmic or the scientific experiment that cost is very high, special what comes into a driver's, natural phenomena, historical sight, science fiction scene etc., as gene experiment, mirage, spacewalk or time tunnel etc.Described virtual tourism function is meant utilizes virtual reality technology to make the three-dimensional animation form by the real topology layout in tourist attractions, has the property of immersing and interactive, allows the people produce sensation on the spot in person.Described interaction entertainment function is meant utilizes virtual reality technology that people and game role are united two into one, and people's action, sensation and virtual situation are unified, make the people carry out interaction in this virtual situation, obtains to exactly like real experience, with pleasant mental and body.
The client connection module of described service centre software makes client and client or system manager carry out exchange and interdynamic, and major function comprises classification forum, web blog, online chatting, coordianted publishing, complaint and suggestion etc.Described online chatting is supported text, voice and video mode.Described coordianted publishing function is meant that multiple person cooperational is finished electronic publication under the support of parallel version system (CVS), publishes after editor's audit.Must not revise after the publication, content comprises travel notes, tourism attack strategy, scenic spot management, tourism research, guide's teaching etc., and subject matter comprises novel, prose, poem or reportage etc.
The aid decision module of described service centre software is on the basis of artificial intelligence technology, auxiliary carry out information recommendation, modelling and programme planning etc., major function comprises that travel information intelligence inquire and recommendation, tourism scheme are auxiliaryly planned, touring problem modelling and find the solution etc.Described travel information intelligence inquire is meant log-on message, position coordinates and the motion state etc. of basis from querying condition, query history information and the operating personnel of client software with recommendation, in conjunction with contextual information, decision operation person's intention is set up rule searching, carries out the travel information retrieval.Described recommendation is meant under the situation of not receiving the client software query requests, makes decisions on one's own, and initiatively recommends travel information to give client software.The auxiliary planning of described tourism scheme is meant based on GIS, by constantly finishing tourism design for scheme and analysis alternately with the operator, is mainly used in itinerary of travel agency planning and visitor's self-service trip.Described tourism scheme comprises that the tourist attractions scheme (comprises the turnover time, explain orally point, sight spot route and ticket booking time etc.), traffic plan (comprises trip mode, route selection, beginning concluding time and ticket booking time etc.), the board and lodging scheme (comprises and moves in the hotel, the board and lodging beginning concluding time, the standard of having dinner and place, book rooms the time of making a reservation etc.), the shopping scheme (comprises the beginning concluding time, shopping place and delivery scheme etc.) and amusement scheme (public place of entertainment, entertainment selection, beginning concluding time and ticket booking time etc.).Tourism program analysis content mainly comprises tourism time, consumption total value and geographic range etc.
The system interface module of described service centre software mainly comprises and passenger traffic enterprise, tourist attractions, public place of entertainment, shopping place, hotel, the operation system of bank, insurance company, tourism administrative service division, revenue department and loglstics enterprise etc., and the system of the other system of e-commerce website, enterprise of service in tourism and other enterprises of service in tourism between interface.
The system management module of described service centre software mainly comprises parameter setting, rights management, customer account management, log management, data base administration, system's operation test and appraisal function etc.
Described client software mainly comprises visitor's service, guide service, business administration, system interface and system management module.Visitor's service module of described client software, towards the client be the visitor, major function has: tour service, intelligence inquire analysis, guide respond, from a caution, shopping amusement, make a reservation, exchange and interdynamic, setting and journal function etc.Described tour service function is judged visitor's current location, motion state and the direction of motion by initiatively making a strategic decision, and predicts imminent action, personalizedly initiatively provides relevant information in good time, is used for travelling on the spot and virtual tourism.Described intelligence inquire analytic function is meant the visitor by clicking or input mode is carried out alternately, inquires about various data, sets up model and planning tourism scheme, and check various information, program request voice and video, start analysis and solution and mutual operation etc.Described guide's back function is meant automatic-answering back device guide's work attendance, calling and information inquiry, sends the guide to, and points out the visitor by the mode that is provided with.Described being meant when the distance between visitor and the guide from an alarm function reaches after caution distance, points out the visitor by the mode that is provided with, and provides the action suggestion.
The guide service module of described client software, towards the client be guide, except functions such as tour service, intelligence inquire analysis, shopping, ticket booking with visitor's service module are made a reservation, exchange and interdynamic, setting and daily record, major function has visitor's information management and inquiry, visitor's work attendance and calling and data statistics function.Described visitor's packets of information explanatory note in brackets volume information (mainly comprising visitor ID, name, sex, age and telephone number etc.), daily record, current state (refer to group or from, visit, shopping, amusement etc.) and current action (comprising present position, translational speed and moving direction).
The business administration module of described client software, towards the client mainly be enterprises such as tourist attractions, travel agency, passenger traffic enterprise, hotel, shopping place, public place of entertainment and e-commerce website, major function has: information issue, upgrade and safeguard, automatically operation rules customization, tourism programme planning, modelling and find the solution, statistical analysis, setting and journal function.Described information issue, renewal and maintenance are meant enterprise's issue, upgrade and safeguard Souvenirs, enterprise's introduction, commentary, merchandise news and billing information etc.Described automatic operation rules is meant by finishing the rule that information is issued, upgraded and safeguard automatically with the interface of enterprise information system.
The system interface module of described client software is meant the other system interface of the enterprise terminal that is installed in the enterprise 2 and enterprise, as management information system, CRM system, the office automation system etc.Described system management module mainly comprises interface customizing, parameter setting, rights management and data management etc.
The invention has the beneficial effects as follows: the daily mobile radio terminal that carries of integrated people, reduced cost, increased convenience and ease for operation, overcome the environmental noise interference, purified tourist environment; For clients such as visitor, guide and enterprise provide comprehensive service, content and form is abundant; In good time, efficient, personalized, the initiative and intelligent of tourist service have been strengthened; Be the client, visitor has especially created the platform of more extensive interchange, can find the people of same interest, demand and interests, the interaction of strengthening communication.Introduce location signal transmitter and make mobile radio terminal can be used for underground view, also can be used for explaining orally a little dense exhibition room, overcome the signal blind zone and the interference problem of conditional electronic tour guide device; The information system or the terminal of integrated visitor, tourist enterprise, bank, tourism administrative management organization and insurance company etc. have been eliminated " information island " problem, have expanded the tourist service scope.
Four, description of drawings
Fig. 1 forms schematic diagram for initiative intelligent tourism service system;
Fig. 2 is the software configuration schematic diagram of initiative intelligent tourism service system;
Fig. 3 is the architectural schematic of initiative intelligent tourism service system;
Fig. 4 is the modular structure schematic diagram of location signal transmitter.
Among the figure, 1 is service center system; 2 is enterprise terminal; 3 is mobile radio terminal; 4 is the fixed service terminal; 5 is the internet; 6 is satellite; 7 is location signal transmitter.
Five, embodiment
Below in conjunction with accompanying drawing and concrete execution mode technical scheme of the present invention is described in detail.
Fig. 1 forms schematic diagram for initiative intelligent tourism service system, mainly comprises service center system 1, enterprise terminal 2, mobile radio terminal 3, fixed service terminal 4, internet 5, satellite 6 and location signal transmitter 7.Service center system 1 receives the request of enterprise terminal 2, mobile radio terminal 3 and fixed service terminal 4, and information and service is provided as the core of whole system.Mobile radio terminal 3 can adopt mobile phone, comprises earphone interface, GPS module and short-range wireless interface at least, is carried on one's body visitor, guide or the administrative staff; Communicate by letter with satellite 6 acquisition position coordinates and time by the GPS module, communicating by letter with location signal transmitter 7 by short-range wireless interface obtains position coordinates.
The mixed developing pattern that the exploitation of service centre's software adopts B/S and C/S to combine adopts the WEB development technique of SUN company, and its architecture as shown in Figure 3.Described user interface layer is realized representing of data with the jsp file form.Business rule, data access, legitimacy verification and system interface etc. are placed on Business Logic, handle with the form of Java Bean.Browser directly and database carry out alternately, but connect with Business Logic, carry out alternately via Business Logic and database again.Servlet as with the server-side component of platform independence, in Business Logic, realize the fault processing function, call by jsp file, by corresponding jsp file display result.The controlled function of interface portion is realized by jsp file.System or and other system between interface adopt technique known to realize based on Java Bean form as required.Being used for mainly is the application program employing B/S mode development of text data processing capacity, and operation maintenance is easy, as travel information, ecommerce, client connection, aid decision, system interface and system management module; For mainly being the application program that figure, image and video data are handled, require network stabilization, volume of transmitted data is big, adopts C/S model, as the exploitation of geography information and tourism emulation module.The exploitation of geography information module is based on the ArcGIS Server of ESRI company, and ArcIMS is adopted in the WEB of electronic chart issue, and the geography information of mobile radio terminal 3 is partly developed and adopted ArcGISMobile; 3D Studio MAX is adopted in the three-dimensional animation moulding, and the virtual reality development platform adopts Virtools; Database adopts Oracle.
Client software as enterprise terminal 2 is installed in enterprises, adopts the B/S mode development, adopts the WEB development technique of SUN company equally, with the interface of other system in the enterprise, develops based on Java Bean form according to concrete system.As the client software of mobile radio terminal 3, be installed in the mobile radio communication devices such as mobile phone or PDA, carry by the client; According to the different mining of operating system in the mobile radio communication device with different development platforms and database, as different versions of exploitation such as J2ME, BREW and .NET.Be installed in visitor or guide's PC as the client software of fixed service terminal 4, its exploitation is based on C/S model, adopt PowerBuilder, Visual Basic or other developing instruments to realize, database adopts the toy data base of standalone version, as ACCESS or SQL Anywhere etc.The database of client software is mainly preserved client's privately owned data, as transaction record, daily record, data such as data, customized rules and preference knowledge are set.These data are used for auxiliary operation and the information recommendation automatically realized.Client software adopts VPN (virtual private network) (VPN) technology to realize with service centre software by being connected of internet.
Described location signal transmitter 7 is fixed in ground, is arranged on the blind area of gps signal and explains orally the place that the very dense gps signal of point is difficult to distinguish, and makes mobile radio terminal 3 obtain accurate position coordinate.Described location signal transmitter 7 mainly comprises microprocessor, radio receiving transmitting module, memory, indicator light, button and power supply.When short-range wireless interface adopted Bluetooth technology, described location signal transmitter 7 adopted the Bluetooth chip BRF6150 of TI company as main control chip.BRF6150 is integrated microprocessor ARM7DMI, memory (32KB RAM and 180K ROM), bluetooth transmission circuit and electric power management circuit.Memory comprises ROM and 2M FLASH chip SST 49LF020 in the sheet.The antenna of described radio receiving transmitting module is selected AH104F2450S1 for use.The application program of location signal transmitter 7 is divided into base program and scalable program.Described base program mainly comprises basic function function and framing program, can not upgrade, and exists among the ROM in the sheet.Described FLASH chip is used to store scalable program, launches daily record and data etc. is set.When short-range wireless interface adopts the ZigBee technology, adopt the chip CC2430 of Chipcon company, other are identical.
Claims (6)
1. initiative intelligent tourism service system comprises service center system (1) at least, enterprise terminal (2), mobile radio terminal (3), fixed service terminal (4), internet (5), satellite (6) and location signal transmitter (7), it is characterized in that described service center system (1) is by internet (5) and enterprise terminal (2), mobile radio terminal (3) is connected with fixed service terminal (4), and be connected with other system by data-interface, be the visitor, guide and corporate client provide comprehensive service, enhancement service in good time, efficiently, personalized, initiative and intelligent.
2. according to the described initiative intelligent tourism service system of claim 1, it is characterized in that described mobile radio terminal (3) has headset interface, GPS module and short-range wireless interface at least, be carried on one's body the client, communicate by letter acquisition position coordinates and time with satellite (6), communicating by letter with location signal transmitter (7) by short-range wireless interface obtains position coordinates.
3. according to the described initiative intelligent tourism service system of claim 1, it is characterized in that described location signal transmitter (7) comprises microprocessor, radio receiving transmitting module, memory, indicator light, button and power supply at least, be fixed in ground, be arranged on the blind area of gps signal and explain orally the place that the very dense gps signal of point is difficult to distinguish.
4. according to the described initiative intelligent tourism service system of claim 1, it is characterized in that its software comprises service centre's software and client software at least; Described service centre software is installed in enterprise of service in tourism becomes service center system (1); Described client software is installed in becomes enterprise terminal (2) in the enterprise, being installed in the individual wireless mobile communication device becomes mobile radio terminal (3), and being installed in becomes fixed service terminal (4) in the PC.
5. according to claim 1 or 4 described initiative intelligent tourism service systems, it is characterized in that described service centre software comprises travel information, ecommerce, geography information, tourism emulation, client connection, aid decision, system interface and system management module at least; Described travel information module can be carried out travel information management, management principle maintenance, intelligence inquire, directory management and transmission regulation management at least; Described e-commerce module is connected with the aid decision module at least, initiatively recommends to the client in good time, can carry out merchandise control, goods catalogue service and transaction at least and support.Described geography information module can be carried out spatial data management, nonproductive poll analysis and data output at least based on GIS-Geographic Information System.Described tourism emulation module makes the object interaction in people and the virtual sight based on the virtual reality development platform, can carry out virtual demonstration, virtual tourism, interaction entertainment, scenic spot planning and guide's training at least.Described client connection module makes client and client or system manager carry out exchange and interdynamic, can classify at least forum, web blog, online chatting, coordianted publishing, complaint and suggestion.Described aid decision module is based on artificial intelligence technology, can carry out travel information intelligence inquire and recommendation, the auxiliary planning of tourism scheme, touring problem modelling at least and finds the solution.
6. according to claim 1 or 4 described initiative intelligent tourism service systems, it is characterized in that described client software comprises visitor's service, guide service, business administration module at least.Described visitor's service module is towards the visitor, can carry out at least tour service, intelligence inquire analysis, guide respond, from a caution, shopping amusement, make a reservation and exchange and interdynamic.Described guide service module faces can be carried out visitor's information management and inquiry, visitor's work attendance and calling and data statistics at least to the guide.Described business administration module To enterprises can carry out information issue at least, upgrade and safeguard, operation rules customization, tourism programme planning, modelling and find the solution automatically.
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