CN101483836A - Novel maintenance system and method - Google Patents
Novel maintenance system and method Download PDFInfo
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- CN101483836A CN101483836A CNA200910105005XA CN200910105005A CN101483836A CN 101483836 A CN101483836 A CN 101483836A CN A200910105005X A CNA200910105005X A CN A200910105005XA CN 200910105005 A CN200910105005 A CN 200910105005A CN 101483836 A CN101483836 A CN 101483836A
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Abstract
The invention discloses a remote operation and maintenance system and a method thereof; wherein the remote operation and maintenance system comprises a terminal, an interface message processor and an instruction processor; wherein the terminal is used for sending message to the interface message processor; the interface message processor is used for judging message type, decoding the messages according to the type and sending the decoding result to the instruction processor; the instruction processor which is provided with a mapping table comprises instruction codes and the corresponding operation and maintenance operation, and the instruction processor is used for receiving the decoding result of the interface message processor; the decoding result is corresponding to the instruction codes; the instruction processor is also used for executing the corresponding operation and maintenance of the instruction codes according to the decoding result and sending the operation and maintenance result to the terminal through the interface message processor. The remote operation and maintenance system and the method can execute operation and maintenance in time through various modes, thus achieving the purposes of being free from area and time limit and quickly processing failure without the personal presence of operators.
Description
Technical field
The present invention relates to communication technical field, relate in particular to a kind of novel maintenance system and method for remote equipment being carried out long-range operation maintenance.
Background technology
Along with applying of the communication technology, the line service item of telecom operators' application server also increases gradually.The line service item comprises the maintenance of disk and memory headroom, performance parameter is provided with, check or change the application server port, security management, backup and recovery summary file, visit capacity statistics, application server resource (thread pool, message queue, connection pool) is provided with and watches in fault recovery etc. with state.Maintenance workload sharply strengthens along with the expansion of value-added telecom services.
At present, operator adopts on-the-spot mode handling failure on duty usually and carries out operation maintenance management.This need spend more manpower and check and handle these daily tasks one by one.In addition, at some in particular cases, lost efficacy such as application server fault and monitoring program, the attendant also must long-rangely hurry to the manual recovery of machine room after receiving complaint, and this mode efficient is lower, and fault is longer break period.
Summary of the invention
Be subjected to the region time restriction for solving O﹠M, the operator needs the parent to go to the problem of on-the-spot operation maintenance, is necessary to provide a kind of region time restriction that is not subjected to, and the operator need not the novel maintenance system that the parent goes to on-the-spot operation maintenance.
In addition, also be necessary to provide a kind of above-mentioned novel maintenance method.
Novel maintenance system of the present invention, it comprises terminal, interface message processor (IMP) and instruction processor.Described terminal is used for sending message to interface message processor (IMP); Described interface message processor (IMP) is used to judge the type of described message, and described message is decoded according to its type, and decoded result is sent to described instruction processor; Described instruction processor is provided with mapping table, described mapping table comprises instruction code and corresponding O﹠M operation, described instruction processor is used to receive the decoded result of described interface message processor (IMP), described decoded result is corresponding one by one with described instruction code, described instruction processor also is used for the instruction code according to described decoded result correspondence, carry out the O﹠M operation of described instruction code correspondence, and the result of described O﹠M operation is sent to described terminal by described interface message processor (IMP).
In said system, described interface message processor (IMP) is provided with message go-no-go standard, and described interface message processor (IMP) is used for the message that meets described message go-no-go standard is decoded.
In said system, described terminal comprises Short Message Terminal, mail terminal and voice terminal, and described interface message processor (IMP) comprises short message interface machine, mail interface machine and Complex interface machine;
Described short message interface machine is used to accept the short message that Short Message Terminal sends, and the short message that meets described message go-no-go standard is decoded;
Described mail interface machine is used to accept the mail that mail terminal sends, and the mail that meets described message go-no-go standard is decoded;
Described Complex interface machine is used to accept the director data of the voice correspondence that voice terminal sends, and the director data that meets described message go-no-go standard is decoded.
In said system, described system also comprises browser, described browser is used for sending hyper text transmission protocol (HTTP) message to instruction processor, instruction code in the corresponding described mapping table of described hyper text transmission protocol (HTTP) message, described instruction processor also is used for according to described mapping table, carries out the O﹠M operation of described instruction code correspondence.
Novel maintenance method of the present invention is characterized in that, may further comprise the steps:
Send a message to interface message processor (IMP) by terminal, described interface message processor (IMP) is judged the type of described message, and described message is decoded according to its type;
Receive decoded result by instruction processor, call the mapping table in the described instruction processor,, carry out corresponding O﹠M and operate according to the instruction code and corresponding O﹠M operation that the corresponding described mapping table of described decoded result is preserved.
In said method, described method concrete operations comprise:
Described terminal comprises Short Message Terminal, and described interface message processor (IMP) comprises short message interface machine, on the described short message interface machine message go-no-go standard is set;
Send short messages to described short message interface machine by described Short Message Terminal, described short message interface machine is decoded to the short message that meets described message go-no-go standard.
In said method, described method concrete operations comprise:
Described terminal comprises mail terminal, and described interface message processor (IMP) comprises the mail interface machine, and message go-no-go standard is set on the described mail interface machine;
Send mail to described mail interface machine by described mail terminal, described mail interface machine is decoded to the mail that meets described message go-no-go standard.
In said method, described method concrete operations comprise:
Described terminal comprises voice terminal, and described interface message processor (IMP) comprises the Complex interface machine, and message go-no-go standard is set on the described Complex interface machine;
The director data that sends the voice correspondence by described voice terminal is to described Complex interface machine, and described Complex interface machine is decoded to the director data that meets described message go-no-go standard.
In said method, described method also comprises: send hyper text transmission protocol (HTTP) message to described instruction processor by browser, in the corresponding described mapping table of described hyper text transmission protocol (HTTP) message instruction code, described instruction processor is carried out the O﹠M operation of described instruction code correspondence according to described mapping table.
In said method, described method also comprises: described instruction processor sends to described terminal to the result of described O﹠M operation by described interface message processor (IMP).
Compared with prior art, novel maintenance system of the present invention and method have adopted the long-range operation maintenance of multiple terminal operating, therefore can carry out to timely, multiple mode the O﹠M operation, reach O﹠M and be not subjected to the region time restriction, the operator does not need the parent to go to the purpose of on-the-spot just energy fast processing fault.
After the detailed description of reading embodiment of the present invention in conjunction with the accompanying drawings, it is clearer that characteristics of the present invention and advantage will become.
Description of drawings
Fig. 1 is a novel maintenance system schematic diagram of the present invention;
Fig. 2 is a novel maintenance method flow diagram of the present invention.
Embodiment
Below in conjunction with accompanying drawing novel maintenance system of the present invention and method are described.
Finish O﹠M operation by novel maintenance system of the present invention to the application server of far-end.
See also Fig. 1, it is a novel maintenance system schematic diagram of the present invention.
Novel maintenance system comprises terminal 101, interface message processor (IMP) 102 and instruction processor 103.Interconnect between terminal 101, interface message processor (IMP) 102 and the instruction processor 103 and communicate by letter.Interface message processor (IMP) 102 and instruction processor 103 connect by transmission control protocol/internet protocol (TransmissionControl Protocol/Internet Protocol is called for short TCP/IP) network.Terminal 101 is used to send a message to interface message processor (IMP) 102.Interface message processor (IMP) 102 is used to judge the type of message, and message is decoded according to its type.The decoded result of instruction processor 103 receiving interface machines is carried out corresponding O﹠M operation, and operating result is returned interface message processor (IMP) 102.
Terminal 101 comprises mail terminal, Short Message Terminal and voice terminal.Wherein, mail terminal is connected by internet (Internet) with mail server, and it sends mail by mail server.Short Message Terminal is communicated by letter by wireless network with sms center, and it sends note by sms center.Voice terminal and service control point (Service Control Point is called for short SCP) connect by No. 7 signaling network, and it sends the director data of voice correspondence by SCP.SCP is used to control the calling of novel maintenance speech business.Voice terminal comprises Service Switching Point (Service Switch Point is called for short SSP) and ip intelligent peripherals (Intelligent Peripherals is called for short IP).SSP be used to finish novel maintenance service feature sign indicating number monitoring, call out control, Call Control Access Function, be needs when triggering the calling of O﹠M business detecting audio call, be called to SCP.IP is used to collect dual-tone multifrequency O﹠M instruction digital information, and accepts the playback control of SCP, the verbal announcement of broadcasting instruction execution result.Voice terminal can be speech communication equipment such as phone, mobile phone, and such as the service key and the SCP address that increase the O﹠M business at the CAMEL-Subscription-Information of mobile phone, when by mobile phone communication, SSP detects and calls out when being an O﹠M intelligent call, and SCP is arrived in call proceeding.Be connected by No. 7 signaling network between SCP and SSP, the IP.
Interface message processor (IMP) 102 comprises mail interface machine, short message interface machine and Complex interface machine.The mail interface machine is pressed clock mode scan mail server, is used for the receipt mail server E-mail stored, and mail is decoded.Mail interface machine and mail server are connected with mail server by Simple Mail Transfer protocol (Simple Mail Transfer Protocol is called for short SMTP), post office protocol (Post OfficeProtocol is called for short POP).Short message interface machine is used to receive the short message of short message service center's storage, and to described short message decoding.Short message interface machine and short message service center connect by short message point-to-point (Short Message Peer to Peer is called for short SMPP) agreement.The Complex interface machine is used to receive the director data from the voice correspondence of SCP, and director data is decoded.
Instruction processor 103 is used for the decoded result that receiving interface machine 102 sends, and carries out corresponding O﹠M operation according to the decoded result application server, will return interface message processor (IMP) 102 to operating result again.
See also Fig. 2, it is a novel maintenance method flow diagram of the present invention.
The novel maintenance method may further comprise the steps:
Step S1, send a message to interface message processor (IMP) 102 by terminal 101, described interface message processor (IMP) 102 is judged the type of described message, and described message is decoded according to its type;
The operator sends message by terminal 101.Wherein, Short Message Terminal sends SMS message, and mail terminal sends mail, and voice terminal sends the director data of voice correspondence.
Set in advance a message go-no-go standard scale on the interface message processor (IMP) 102.The message that meets message go-no-go standard is just decoded.In one embodiment, message go-no-go standard scale is as shown in the table:
| Device type | Message format | Describe |
| Short message interface machine | #SMS～OMM@133#A001 | The instruction of short message O﹠M |
| The mail interface machine | #EMAIL～OMM@134#A002 | The instruction of mail O﹠M |
| The Complex interface machine | #VOICE～OMM@135#A003 | The instruction of voice O﹠M |
In above-mentioned table, message format #SMS～OMM represents that type of message is a short message, and @ and # represent separator, 133 modules of 133 expression application servers, 133 modules are used to transmit short message and arrive its corresponding instruction processor, A001 order of representation sequence number through decoded result.
Interface message processor (IMP) 102 receives message, according to message go-no-go standard, judges the type of message.Type of message comprises short message, the director data of mail and voice correspondence.Wherein, the form of short message is #SMS～OMM@133#A001, and the form of mail is #EMAIL～OMM@134#A002, and the form of the director data of voice correspondence is #VOICE～OMM@135#A003.
According to message go-no-go standard, short message interface machine receives the message of #SMS prefix, is judged as short message, short message is decoded, and utilize 133 modules of application server to send to instruction processor 103 decoded results.The mail interface machine receives the mail of #EMAIL prefix, described mail is decoded, and utilize 134 modules of application server to send to instruction processor 103 decoded results.The Complex interface machine receives the message of #VOICE prefix, is judged as the director data of voice correspondence, described director data is decoded, and utilize 135 modules of application server to send to instruction processor 103 decoded results.
Step S2, receive decoded results by instruction processor 103, call the mapping table of described instruction processor 103, corresponding O﹠M operation is carried out in instruction code of preserving according to the corresponding described mapping table of described decoded result and corresponding O﹠M operation.
Instruction processor 103 comprises a mapping table.Mapping table comprises the O﹠M operation of instruction code and instruction code correspondence.In one embodiment, mapping table is as shown in the table:
| Instruction code | The O﹠M operation | Application server receipt module | Type of message |
| A001@140&SMS | Statistics CPU, internal memory and disk space data | 140 | Short message |
| A002@141&VOICE | The statistics flowing of access | 141 | SCP control IP playback |
| A003@140&SMS | Configuration inspection | 140 | Short message |
| B001@143@EMAIL | Statistical message formation, connection pool and thread pool | 143 | |
| ...... | ...... | ...... | ...... |
Instruction processor 103 receives decoded result, and decoded result is corresponding one by one with the instruction code that described mapping table is preserved.The mapping table that instruction processor 103 calls, according to the instruction code that the corresponding described mapping table of decoded result is preserved, the O﹠M operation of execution command code correspondence.
Such as, instruction processor 103 receives decoded result, and the instruction code of decoded result correspondence is A0012140﹠amp; SMS.The statistics CPU of the mapping table execution command code correspondence that instruction processor 103 calls, the O﹠M operation of internal memory and disk space data, and, utilize 140 modules of application server that execution result is sent to short message service center according to short message format, send to Short Message Terminal by short message service center again.
For another example, instruction processor 103 receives decoded result, and the instruction code of decoded result correspondence is A002@141﹠amp; VOICE, the O﹠M operation of the statistics flowing of access of the mapping table execution command code correspondence that instruction processor 103 calls, and, utilize 141 modules of application server that execution result is sent to SCP according to the speech message form, SCP control IP playback.
Here mention a plurality of application server module in the execution mode and describe introducing in the above.In production environment, for solving load problem, generally do the operation of trooping with a plurality of application servers, so these application servers logically are one, be a plurality of physically, use module No. 133,134 respectively, 135..140,141, signs such as 143.
Compared with prior art, novel maintenance system of the present invention and method have adopted the long-range operation maintenance of polytype terminal 101 operations, therefore can carry out the O﹠M operation in timely, multiple mode ground, reached O﹠M and be not subjected to the region time restriction, the operator does not need the parent to go to the purpose of on-the-spot just energy fast processing fault.
Only be preferred case study on implementation of the present invention below, be not limited to the present invention, for a person skilled in the art, the present invention can have various changes and variation.Also comprise a browser such as novel maintenance system.Browser is connected by internet and instruction processor.Browser is used to send HTML (Hypertext Markup Language) (Hypertext Transfer Protocol is called for short HTTP) message.The instruction code of the mapping table of the corresponding instruction processor phase of hyper text transmission protocol (HTTP) message.Instruction processor receives and handles described hyper text transmission protocol (HTTP) message according to mapping table, and promptly according to mapping table, instruction processor is carried out the O﹠M operation of described instruction code correspondence.
Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1, a kind of novel maintenance system, it comprises terminal, interface message processor (IMP) and instruction processor, described terminal is used for sending message to interface message processor (IMP), it is characterized in that,
Described interface message processor (IMP) is used to judge the type of described message, and described message is decoded according to its type, and decoded result is sent to described instruction processor;
Described instruction processor is provided with mapping table, described mapping table comprises instruction code and corresponding O﹠M operation, described instruction processor is used to receive the decoded result of described interface message processor (IMP), described decoded result is corresponding one by one with described instruction code, described instruction processor also is used for the instruction code according to described decoded result correspondence, carry out the O﹠M operation of described instruction code correspondence, and the result of described O﹠M operation is sent to described terminal by described interface message processor (IMP).
2, novel maintenance system according to claim 1 is characterized in that, described interface message processor (IMP) is provided with message go-no-go standard, and described interface message processor (IMP) is used for the message that meets described message go-no-go standard is decoded.
3, novel maintenance system according to claim 2 is characterized in that,
Described terminal comprises Short Message Terminal, mail terminal and voice terminal, and described interface message processor (IMP) comprises short message interface machine, mail interface machine and Complex interface machine;
Described short message interface machine is used to accept the short message that Short Message Terminal sends, and the short message that meets described message go-no-go standard is decoded;
Described mail interface machine is used to accept the mail that mail terminal sends, and the mail that meets described message go-no-go standard is decoded;
Described Complex interface machine is used to accept the director data of the voice correspondence that voice terminal sends, and the director data that meets described message go-no-go standard is decoded.
4, novel maintenance system according to claim 1, it is characterized in that, described system also comprises browser, described browser is used for sending hyper text transmission protocol (HTTP) message to instruction processor, instruction code in the corresponding described mapping table of described hyper text transmission protocol (HTTP) message, described instruction processor also is used for according to described mapping table, carries out the O﹠M operation of described instruction code correspondence.
5, a kind of novel maintenance method is characterized in that, may further comprise the steps:
Send a message to interface message processor (IMP) by terminal, described interface message processor (IMP) is judged the type of described message, and described message is decoded according to its type;
Receive decoded result by instruction processor, call the mapping table in the described instruction processor,, carry out corresponding O﹠M and operate according to the instruction code and corresponding O﹠M operation that the corresponding described mapping table of described decoded result is preserved.
6, novel maintenance method according to claim 5 is characterized in that, described method concrete operations comprise:
Described terminal comprises Short Message Terminal, and described interface message processor (IMP) comprises short message interface machine, on the described short message interface machine message go-no-go standard is set;
Send short messages to described short message interface machine by described Short Message Terminal, described short message interface machine is decoded to the short message that meets described message go-no-go standard.
7, novel maintenance method according to claim 5 is characterized in that, described method concrete operations comprise:
Described terminal comprises mail terminal, and described interface message processor (IMP) comprises the mail interface machine, and message go-no-go standard is set on the described mail interface machine;
Send mail to described mail interface machine by described mail terminal, described mail interface machine is decoded to the mail that meets described message go-no-go standard.
8, novel maintenance method according to claim 5 is characterized in that, described method concrete operations comprise:
Described terminal comprises voice terminal, and described interface message processor (IMP) comprises the Complex interface machine, and message go-no-go standard is set on the described Complex interface machine;
The director data that sends the voice correspondence by described voice terminal is to described Complex interface machine, and described Complex interface machine is decoded to the director data that meets described message go-no-go standard.
9, novel maintenance method according to claim 5, it is characterized in that, described method also comprises: send hyper text transmission protocol (HTTP) message to described instruction processor by browser, in the corresponding described mapping table of described hyper text transmission protocol (HTTP) message instruction code, described instruction processor is carried out the O﹠M operation of described instruction code correspondence according to described mapping table.
10, according to the described novel maintenance method of claim 5 to 9, it is characterized in that described method also comprises: described instruction processor sends to described terminal to the result of described O﹠M operation by described interface message processor (IMP).
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| CNA200910105005XA CN101483836A (en) | 2009-01-15 | 2009-01-15 | Novel maintenance system and method |
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Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN101867490A (en) * | 2010-06-09 | 2010-10-20 | 中兴通讯股份有限公司 | Maintenance operation system and method |
| CN102611726A (en) * | 2011-01-25 | 2012-07-25 | 鸿富锦精密工业（深圳）有限公司 | Monitoring alarm device and monitoring alarm method |
| CN104283911A (en) * | 2013-07-03 | 2015-01-14 | 上海信颐电子科技有限公司 | Remote processing system and method for digital signage terminal malfunction |
| CN107493189A (en) * | 2017-08-07 | 2017-12-19 | 上海斐讯数据通信技术有限公司 | A kind of remote failure processing method and system |
| CN109446036A (en) * | 2018-11-02 | 2019-03-08 | 深圳竹云科技有限公司 | A method of novel maintenance is carried out by webpage |
| CN111008035A (en) * | 2019-11-27 | 2020-04-14 | 北京宝兰德软件股份有限公司 | Software operation and maintenance method, electronic equipment and storage medium |
| CN111542037A (en) * | 2020-05-11 | 2020-08-14 | Tcl移动通信科技（宁波）有限公司 | Instruction transmission method, device and storage medium |
| CN113361723A (en) * | 2021-05-12 | 2021-09-07 | 北京网瑞达科技有限公司 | IT operation and maintenance management system and method based on rule tree automatic matching |
| WO2023071717A1 (en) * | 2021-10-28 | 2023-05-04 | 华为技术有限公司 | Operation and maintenance operation method and system, and network device |
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2009
- 2009-01-15 CN CNA200910105005XA patent/CN101483836A/en active Pending
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN101867490A (en) * | 2010-06-09 | 2010-10-20 | 中兴通讯股份有限公司 | Maintenance operation system and method |
| WO2011153757A1 (en) * | 2010-06-09 | 2011-12-15 | 中兴通讯股份有限公司 | Maintenance system and method for service operation |
| CN101867490B (en) * | 2010-06-09 | 2014-07-02 | 中兴通讯股份有限公司 | Maintenance operation system and method |
| CN102611726A (en) * | 2011-01-25 | 2012-07-25 | 鸿富锦精密工业（深圳）有限公司 | Monitoring alarm device and monitoring alarm method |
| CN104283911A (en) * | 2013-07-03 | 2015-01-14 | 上海信颐电子科技有限公司 | Remote processing system and method for digital signage terminal malfunction |
| CN107493189A (en) * | 2017-08-07 | 2017-12-19 | 上海斐讯数据通信技术有限公司 | A kind of remote failure processing method and system |
| CN109446036A (en) * | 2018-11-02 | 2019-03-08 | 深圳竹云科技有限公司 | A method of novel maintenance is carried out by webpage |
| CN111008035A (en) * | 2019-11-27 | 2020-04-14 | 北京宝兰德软件股份有限公司 | Software operation and maintenance method, electronic equipment and storage medium |
| CN111542037A (en) * | 2020-05-11 | 2020-08-14 | Tcl移动通信科技（宁波）有限公司 | Instruction transmission method, device and storage medium |
| CN111542037B (en) * | 2020-05-11 | 2023-07-21 | 深圳康盈半导体科技有限公司 | Instruction transmission method, apparatus and storage medium |
| CN113361723A (en) * | 2021-05-12 | 2021-09-07 | 北京网瑞达科技有限公司 | IT operation and maintenance management system and method based on rule tree automatic matching |
| CN113361723B (en) * | 2021-05-12 | 2022-06-17 | 北京网瑞达科技有限公司 | IT operation and maintenance management system and method based on rule tree automatic matching |
| WO2023071717A1 (en) * | 2021-10-28 | 2023-05-04 | 华为技术有限公司 | Operation and maintenance operation method and system, and network device |
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Application publication date: 20090715 |