CN101267406A - A method and system for realizing company office service based on SMS exchange telephone - Google Patents
A method and system for realizing company office service based on SMS exchange telephone Download PDFInfo
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- CN101267406A CN101267406A CNA200810102051XA CN200810102051A CN101267406A CN 101267406 A CN101267406 A CN 101267406A CN A200810102051X A CNA200810102051X A CN A200810102051XA CN 200810102051 A CN200810102051 A CN 200810102051A CN 101267406 A CN101267406 A CN 101267406A
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Abstract
The invention provides a method accomplishing enterprise office service through a short message switchboard, comprising the steps of: compiling a short message by user through a mobile telephone, sending the short message to an enterprise short message service number, receiving the short message by a short message server by inquiring a short message gateway; after receiving the short message by the short message server, storing the short message into a database, and informing a short message switchboard in an instant communication server; after receiving the information message by the short message switchboard, if the short message is the predetermined content, performing predetermined process by the short message switchboard automatically, and sending prompt message to a receiver of instant communication, otherwise, sending the prompt message directly, so as to integrate the short message and the enterprise instant communication, which is convenient for user to use and enterprise management; the short message switchboard is capable of making the administrator and employee accomplish office service conveniently with less cost.
Description
Technical field:
The present invention relates to computer software, network communication field, especially instant messaging technology particularly relates to a kind of method and system of realizing enterprise's office service by SMS exchange telephone.
Background technology:
Instant messaging (Instant messaging is called for short IM) has become the important means that the user communicates by network at present.Commercial real-time communication demand along with accelerating day by day in recent years has a lot of JICQs at present, and as the QQ of company of Tengxun, the MSN of Microsoft also has some enterprise immediate communications at enterprise, as the Sametime of RTX, IBM etc.
The enterprise instant communication tool that uses is very general at present, but the employee is not in the job site, when perhaps could not get on to the Net, just can't link up by enterprise instant communication tool and this employee, though at present a lot of note workers are arranged,, other functions are arranged seldom except bulk SMS.And the short message service that general note operator carries out is difficult in enterprises again to dispose, and perhaps is difficult to be applicable to the routine office work business of enterprise.
Summary of the invention:
The present invention provides a kind of method by SMS exchange telephone realization enterprise office service for addressing the above problem weak point, comprises the steps:
A. the user writes note by mobile phone, sends to enterprise messaging service number, and short message server receives this note by the short message enquiry gateway;
B. after short message server is received note, store in the database, and the SMS exchange telephone in the notice instant communication server;
C. after the notified message of SMS exchange telephone, if predefined content, SMS exchange telephone automatically performs predefined processing, sends reminder message for then the recipient of instant messaging, otherwise directly sends reminder message.
Among the described step C, described predefined content format and corresponding processing are that enterprise has the manager of authority to be provided with by administration page in advance.
Among the described step C, when not being that predefine content or the cell-phone number that sends note are enterprise's external users, then SMS exchange telephone directly sends reminder message to the recipient.
Described recipient is the user that SMS exchange telephone has authority, and this has the user of authority to be provided with by administration page, and this has the user of authority to inquire about note and the corresponding result that all SMS exchange telephones received by administration page.
Among the described step C, described reminder message support is reminded to sending short message by mobile phone.
Among the described step C, described reminder message support sends prompting message to instant communication client.
After the described transmission reminder message, when the recipient was not online, instant communication server was preserved this reminder message, wait the recipient to reach the standard grade after, send again.
Described reminder message comprises sender's instant messaging account number, cell-phone number, transmission note time, short message content, the time of SMS exchange telephone forwarding short message, recipient, administration page, and wherein the instant messaging account number is instant communication client obtains this user from institutional framework by account a information.
A kind of system that realizes enterprise's office service method by SMS exchange telephone, comprise instant communication client, instant communication server, Web server, database, administration page,: also comprise mobile phone, short message server, instant communication server also comprises SMS exchange telephone, wherein short message server is used for the note between user's transmit-receive mobile phone and the instant communication client, SMS exchange telephone is a service module on the instant communication server, realizes office service by note.
Advantage of the present invention:
Note and enterprise immediate communication are integrated, are user-friendly to the management with enterprise.
By SMS exchange telephone, manager and employee realize office service easily.
Save cost, suppose that there are 50 people in a company, boss only need issue a relevant employee outside, again this information is sent to all employees with enterprise immediate communication, then only spend boss's a short-message fee, and the time is also fast, and efficient is also high.
Description of drawings:
Fig. 1 is an organization structure of the enterprise schematic diagram;
Fig. 2 is that instant communication client of the present invention is sent short messages to the flow chart of mobile phone;
Fig. 3 is the flow chart that sending short message by mobile phone of the present invention is given instant communication client.
Embodiment:
Elaborate below in conjunction with accompanying drawing, comprise instant communication client, instant communication server, Web server, mobile phone, database, SMS exchange telephone is one and realizes the office service module by note, administration page is the setting that realizes SMS exchange telephone, browses, handles and transmit; Short message server is to be used to receive and dispatch note.
1. application for registration short message service number
When the operator of enterprise immediate communication uses short message service, need be to corresponding note operator, for example China Mobile or its agent apply for the enterprise messaging service number, (hereinafter to be referred as short message service number), for example, the circulation fund notifies short message service that its user applies for number to be: 9000056888, could receive and send note after opening short message service.
The operator of enterprise immediate communication need set up the short message server of oneself, Internet must can be gone up, setting up the back registers with the Short Message Service Gateway of corresponding operator, use the user charges of enterprise immediate communication to open and to use, promptly there is the keeper of authority to open and pays, can use to enterprise immediate communication operator.
2. as shown in Figure 1, 2, send the process of note to mobile phone by instant communication client:
The first step. the user writes short message content by instant communication client, and selection or input recipient's phone number also sends on the SMS exchange telephone of instant communication server.As this recipient during for the member in the institutional framework tabulation, then directly select by this tabulation, when this recipient is not member during institutional framework is tabulated, when promptly not being the employee of this enterprise, directly import the other side's cell-phone number.Institutional framework tabulation is that enterprise has the increase of the keeper of authority by enterprise staff, leaves or position changes and adds, deletion or adjust.
Second step. instant communication server checks whether the note remaining sum of this user place enterprise is enough; If enough, then send to short message server, if not enough the refusal.
The 3rd step. short message server sends to the Short Message Service Gateway of operator to note, and Short Message Service Gateway sends to the network of operator with note, and this network sends note to mobile phone by the base station.
3. as shown in Figure 3, sending short message by mobile phone is given the process of instant communication client:
By the short message service number transmission of mobile phone to enterprise, then be the process opposite with 2, difference is: all information all concentrates on the SMS exchange telephone, SMS exchange telephone can be according to after the predefined contents processing, issue corresponding instant communication client, the message of SMS is arranged by instant communication client or mobile phone reminding user.
The first step. the user sends to by the mobile phone editing short message on the network of operator, and the network of operator sends to short message server again; Promptly the short message service number to application sends.
The second step short message server receives this note and stores in the database SMS exchange telephone in the notice instant communication server into by the short message enquiry gateway
The 3rd step. after the notified message of SMS exchange telephone, if predefined content, SMS exchange telephone automatically performs predefined processing, sends reminder message for then the recipient of instant messaging, otherwise directly sends reminder message.
4. below will describe SMS exchange telephone more specifically and use flow process:
4.1 the employee uses mobile phone to short message service number transmission note, can be formative content, for example 100 expressions are asked for leave, 200 expression reimbursements, 300 are represented to go on business etc.
4.2 short message server is received this note by Short Message Service Gateway, sends to the correlation module of instant communication server, we are referred to as SMS exchange telephone this module.
After 4.3 SMS exchange telephone is received note:
A. if predefined content, for example 100-asks for leave:
SMS exchange telephone automatically performs predefined processing;
After finishing processing, send reminder message by the instant communication client of instant messaging to the recipient place, if this moment, the recipient was not online, then server can be preserved this prompting, send after reaching the standard grade Deng the recipient, this recipient can be company manager, or the corresponding person in charge, employee etc. again, depend on corresponding business, perhaps be provided with voluntarily by enterprise;
After the recipient receives reminder message, check the content and the result of this note, and can enter the Web page of data management, revise result.
The content of reminder message comprises: the URL of the time of the time of sender's instant messaging account number and cell-phone number, transmission note, short message content, SMS exchange telephone forwarding short message, recipient, administration page.
The instant messaging account number: client obtains this user's information, for example name, affiliated function, position etc. by account from institutional framework.
The purposes of URL is: the recipient is by clicking the Web page that this URL directly enters the data management of this note.
Predefined content format and corresponding processing are company manager's page setups by managing in advance.
For example, to the note of asking for leave, predefined content format is 100, and predefined processing is: write down this user's attendance record-send reminder message to personnel department and this employee's the person in charge.
Except by instant communication information, can also remind by SMS, promptly SMS exchange telephone directly sends reminding short message to recipient's mobile phone.Need expense owing to send note, so this function acquiescence is closed, the keeper can enable this function by administration page.
B. if not predefined content, the cell-phone number that perhaps sends note is enterprise's external user:
SMS exchange telephone by instant messaging to the manager or there is the user of SMS exchange telephone authority to send reminder message;
After the manager receives prompting, check the detailed content of this note, and carry out respective handling to administration page.For example short message content is transmitted to personnel department by instant messaging, or this employee's the person in charge, or sends broadcast, whom inquires about know this cell-phone number to the employee.
The content and a of reminder message are similar, difference is if the cell-phone number of transmission note is enterprise's external user, then system can't obtain its instant messaging account number according to its cell-phone number, so has only the phone number that sends note in the reminder message, does not send the user account number of note.
The SMS exchange telephone authority is that company manager is provided with by administration page in advance.The employee who has this authority can receive the note reminder message of non-predetermined content, can inquire about note and the corresponding result that all SMS exchange telephones received by administration page.
Claims (9)
1. the method by SMS exchange telephone realization enterprise office service is characterized in that: comprise the steps:
A. the user writes note by mobile phone, sends to enterprise messaging service number, and short message server receives this note by the short message enquiry gateway;
B. after short message server is received note, store in the database, and the SMS exchange telephone in the notice instant communication server;
C. after the notified message of SMS exchange telephone, if predefined content, SMS exchange telephone automatically performs predefined processing, sends reminder message for then the recipient of instant messaging, otherwise directly sends reminder message.
2. a kind of method that realizes enterprise's office service by SMS exchange telephone according to claim 1, it is characterized in that: among the described step C, described predefined content format and corresponding processing are that enterprise has the manager of authority to be provided with by administration page in advance.
3. a kind of method that realizes enterprise's office service by SMS exchange telephone according to claim 1, it is characterized in that: among the described step C, when not being that predefine content or the cell-phone number that sends note are enterprise's external users, then SMS exchange telephone directly sends reminder message to the recipient.
4. according to claim 1 or 3 described a kind of methods that realize enterprise's office service by SMS exchange telephone, it is characterized in that: described recipient is the user that SMS exchange telephone has authority, this has the user of authority to be provided with by administration page, and this has the user of authority to inquire about note and the corresponding result that all SMS exchange telephones received by administration page.
5. a kind of method by SMS exchange telephone realization enterprise office service according to claim 1, it is characterized in that: among the described step C, described reminder message support is reminded to sending short message by mobile phone.
6. a kind of method by SMS exchange telephone realization enterprise office service according to claim 1, it is characterized in that: among the described step C, described reminder message support sends prompting message to instant communication client.
7. according to claim 1 or 6 described a kind of methods that realize enterprise's office service by SMS exchange telephone, it is characterized in that: after the described transmission reminder message, when the recipient was not online, instant communication server was preserved this reminder message, after the recipient reaches the standard grade, send again.
8. a kind of method that realizes enterprise's office service by SMS exchange telephone according to claim 6, it is characterized in that: described reminder message comprises sender's instant messaging account number, cell-phone number, transmission note time, short message content, the time of SMS exchange telephone forwarding short message, recipient, administration page, and wherein the instant messaging account number is instant communication client obtains this user from institutional framework by account a information.
9. a kind of system that realizes enterprise's office service method by SMS exchange telephone according to claim 1, comprise instant communication client, instant communication server, Web server, database, administration page, it is characterized in that: also comprise mobile phone, short message server, instant communication server also comprises SMS exchange telephone, wherein short message server is used for the note between user's transmit-receive mobile phone and the instant communication client, SMS exchange telephone, be a service module on the instant communication server, realize office service by note.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CNA200810102051XA CN101267406A (en) | 2008-03-17 | 2008-03-17 | A method and system for realizing company office service based on SMS exchange telephone |
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| CNA200810102051XA CN101267406A (en) | 2008-03-17 | 2008-03-17 | A method and system for realizing company office service based on SMS exchange telephone |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102474469A (en) * | 2009-06-30 | 2012-05-23 | 阿尔卡特朗讯 | A method and system for interworking between instant messaging service and short message service |
| CN103731549A (en) * | 2013-12-16 | 2014-04-16 | 南京国通智能科技有限公司 | Method for managing messages of smartphone terminals |
| CN103973541A (en) * | 2013-01-29 | 2014-08-06 | 中兴通讯股份有限公司 | Method and device for sending multimedia messages to group members |
| CN113965899A (en) * | 2021-12-21 | 2022-01-21 | 杭州云在线科技有限公司 | Short message deduction detection server and method |
-
2008
- 2008-03-17 CN CNA200810102051XA patent/CN101267406A/en active Pending
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102474469A (en) * | 2009-06-30 | 2012-05-23 | 阿尔卡特朗讯 | A method and system for interworking between instant messaging service and short message service |
| CN103973541A (en) * | 2013-01-29 | 2014-08-06 | 中兴通讯股份有限公司 | Method and device for sending multimedia messages to group members |
| CN103731549A (en) * | 2013-12-16 | 2014-04-16 | 南京国通智能科技有限公司 | Method for managing messages of smartphone terminals |
| CN113965899A (en) * | 2021-12-21 | 2022-01-21 | 杭州云在线科技有限公司 | Short message deduction detection server and method |
| CN113965899B (en) * | 2021-12-21 | 2022-04-01 | 杭州云在线科技有限公司 | Short message deduction detection server and method |
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Open date: 20080917 |