CN101098364A - Network telephone calling reservation and reply method and electronic device applying the same - Google Patents

Network telephone calling reservation and reply method and electronic device applying the same Download PDF

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Publication number
CN101098364A
CN101098364A CNA2006101000771A CN200610100077A CN101098364A CN 101098364 A CN101098364 A CN 101098364A CN A2006101000771 A CNA2006101000771 A CN A2006101000771A CN 200610100077 A CN200610100077 A CN 200610100077A CN 101098364 A CN101098364 A CN 101098364A
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China
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message
answer
information
call
electronic installation
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Chinese (zh)
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刘学灯
陈惠嫈
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Panasonic Holdings Corp
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Matsushita Electric Industrial Co Ltd
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Priority to CNA2006101000771A priority Critical patent/CN101098364A/en
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Abstract

The invention provides a method for holding and answering network phone communication, which can be applied between a first and a second electric device with voice communication on network. Via the inventive method, when the first electric device needs to hold communication with the second electric device, the first electric devices sends a holding request to the second electric device, therefore, when the second device receives the request, the second device will feedback an answer message with communication recover information to the first device, and the first electric device can recover communication with the second device via the communication recover message, when the holding period is end.

Description

Network telephone call reservation and answering method and use the electronic installation of this method
Technical field
The present invention relates to a kind of holding method, particularly relate to a kind of networking telephone holding method.
Background technology
In telephone exchange (PBX) system that most of enterprises use, such as call center (callcenter), it is the basic service of using always that conversation keeps (on-hold) function, but it has tangible inconvenience, wait for that exactly end is being short of waiting as long for of other Action Selection, will cause and wait for the temporal waste of end.Therefore, some relevant schemes are proposed in succession.
In the known technology of " Cisco SIP IP Phone-to-Cisco SIP Phone Call Hold withConsultation " by name, proposed and to have gone up directly by call starting protocol (Session Initiation Protocol:SIP) information activation holding (on-hold) function in IP phone (networking telephone).But this technology still allows the wait end must stand long wait during holding, does not solve aforesaid problem.
Other known technology, disclose No. 20020150225 such as the U.S. that is entitled as " Method and apparatus for providingreverse-hold capability for telephone users ", and the U.S. that is entitled as " Method of assisting a user placed on-hold party becomesavai lable " discloses No. 20040203660 etc., and they have all disclosed a kind of similarly is the method that (callback) recalled in conversation; But in the process of replying conversation, owing to do not know and wait for the present active state of end (for example: initiatively break too for a long time or carry out in another conversation) because of waiting for, changeless answer talking mode will cause replying the conversation of conversing failure and losing and waiting for end easily.
Therefore, utilize the elasticity of basic I P network, allow and to carry out different activities, and notify the other side in good time, will help to improve the success rate of replying conversation at the two ends of a networking telephone (VoIP) holding.
Summary of the invention
Therefore, the present invention is that purpose provides a kind of two ends of holding that allow and has more flexible Action Selection, and improves the network telephone call with multi-activity activation of replying traffic rating and keep and answering method.
So, network telephone call of the present invention keeps and answering method, be applied in by world-wide web and undertaken between first electronic installation and second electronic device of voice communication, this method comprises: (A) make this first electronic installation will be with this second electronic device holding the time, send the holding request and give this second electronic device; And (B) make this second electronic device after receiving this holding request, passback comprises the answer message of recovering call-information and gives this first electronic installation, make this first electronic installation after finishing during the holding, can recover call-information and this second electronic device recovery conversation according to this.
In addition, the present invention realizes the electronic installation of said method, can carry out the voice-over-net conversation by world-wide web and partner, this electronic installation comprises: the holding control module, be used for when the holding request of receiving from this partner, passback comprise recovers call-information answer message to this partner; And update module, when being used for finding during the holding this recoverys call-information change, transmission comprises the updating message of up-to-date recovery call-information and gives this partner, make the corresponding recovery call-information that upgrades original record, with after finishing during the holding, recover call-information according to this and recover conversation.
Moreover, the present invention is in order to realize the electronic installation of said method, can carry out the voice-over-net conversation by world-wide web and partner, this electronic installation comprises: the holding control module, when being used to determine to keep the conversation with this partner, transmit the holding request and give this partner, and after receiving the answer message of recovering call-information from comprising of this partner, activate the holding function; And update module, be used to store this recoverys call-information, when during holding, finishing, recover call-information according to this, recover and the conversation of this partner.
Description of drawings
Fig. 1 is the network architecture diagram of first preferred embodiment of the networking telephone reservation method of the present invention with multi-activity activation;
Fig. 2 is the calcspar of internal hardware framework of the mobile phone of first embodiment;
Fig. 3 is that the mobile phone of explanation first embodiment carries out the flow chart that multi-activity activation conversation keeps;
Fig. 4 is the schematic diagram of recovery call-information table of the mobile phone that is retained of first embodiment;
Fig. 5 is that the mobile phone that is retained of explanation first embodiment detects its recovery call-information during holding, and notice is initiated the flow chart of the corresponding renewal of mobile phone of reservation;
Fig. 6 is that the mobile phone that the initiation of explanation first embodiment keeps recovers the flow chart of conversation;
Fig. 7 is the network architecture diagram of second preferred embodiment of the networking telephone reservation method of the present invention with multi-activity activation;
Fig. 8 and Fig. 9 are the 3rd preferred embodiments that the present invention has the networking telephone reservation method of multi-activity activation, in order to explanation mobile phone A simultaneously to two above mobile phones, the situation of mobile phone B and C holding for example; And
Figure 10 and Figure 11 are the 4th preferred embodiments that the present invention has the networking telephone reservation method of multi-activity activation, mobile phone A converses with mobile phone C to mobile phone B holding in order to explanation, and mobile phone C is again to mobile phone A holding and situation about conversing with another mobile phone D.
Embodiment
About aforementioned and other technology contents, characteristics and effect of the present invention, with reference in the graphic DETAILED DESCRIPTION OF THE PREFERRED, can clearly present in following cooperation.
As shown in Figure 1, describe the present invention and had the network telephone call reservation of multi-activity activation and first preferred embodiment of answering method, be applied in by world-wide web 60 and undertaken between first electronic installation 10 and second electronic device 50 of voice communication, wherein the function mode of this voice communication is for adopting conversation starting protocol (Session Initiation Protocol, hereinafter to be referred as SIP) networking telephone (VoIP) of standard, and this first and second electronic installation 10,50 belong to same SIP net territory, and shared same sip proxy server 30, and first and second electronic installation 10,50 is (to call mobile phone 10 in the following text in the present embodiment with function of surfing the Net mobile phone with WiFi or GPRS, 50) be example, but the present invention is not limited thereto.
In addition, as shown in Figure 2, mobile phone 10,50 has communication module 102, and outside the conversation starting protocol of handling the networking telephone, it also comprises holding control module 100 and update module 101.
Wherein, holding control module 100 comprises holding control unit 218 and recovers call-information component units 200, and recovery call-information component units 200 comprises activity deciding section 202 and the mode of answer deciding section 204 again.
Update module 101 comprises storage element 220 and updating block 206, and wherein updating block 206 comprises active state test section 208 and the mode of answer test section 210 again.
Communication module 102 comprises Signaling Processing Unit 212 and network interface unit 214; And the effect of above-mentioned mac function will be described further below.
As shown in Figure 1, when mobile phone 10, just carry out the VoIP conversation between 50 by world-wide web 60, and mobile phone 50 want not with the situations of the disconnected words of mobile phone 10 under, when conversing (for example answer or dial network telephone) with another mobile phone 40 to mobile phone 40, referring to Fig. 2 and as the step 500 of Fig. 3, the holding control unit 218 of the holding control module 100 of mobile phone 50 is triggered, to produce the multi-activity activation indication of beginning holding, this multi-activity activation indication is sent to the Signaling Processing Unit 212 of communication module 102 then, after forming the holding signaling request INVITE (hold) that carries this multi-activity activation indication secretly, as step 502 and 504, via network interface unit 214 and by sip proxy server 30, give mobile phone 10 with this holding signaling request INVITE (hold).
Therefore, as step 506, when mobile phone 10 was received this holding signaling request INVITE (hold), the holding control unit 218 of the holding control module 100 of mobile phone 10 was triggered, and it checks whether carry multi-activity activation indication among this signaling request INVITE (hold) secretly, if, then activate multi-activity activation mechanism, if not, expression mobile phone 50 does not have multi-activity activation function, then carry out step 507, activate general holding program.
And when comprising multi-activity activation indication in the holding signaling request INVITE (hold) that mobile phone 10 discovery mobile phones 50 are sent, as step 508, recover call-information assembled unit 200 will be triggered, recover call-information to produce.
At this, the movable determination section 202 that recovers call-information assembled unit 200 will be triggered, with the recovery call-information table (as shown in Figure 4) of reading and recording in storage element 220, check that mobile phone 10 issuable active state during holding has those, for example wait for (on-hold-waiting) state and conversation (on-hold-calling) state with and preset state why, for example wait for (on-hold-waiting) state etc., with the decision active state.Simultaneously, answer mode deciding section 204 is triggered, the corresponding action that will be performed when closing to an end with the decision holding, and these actions can be signaling (signaling) modes of being correlated with, INVITE or first NOTIFY INVITE more for example, and link information etc.Then, recover call-information composite module 200 active state that mobile phone 10 is present and answer mode (and linking information) be combined into recover call-information after, transfer to the Signaling Processing Unit 212 of communication module 102, to recover call-information is entrained among the signaling answer message 2000K, give mobile phone 50 via network interface unit 214 and by sip proxy server 30 passbacks, the recovery call-information that to receive is stored in the recovery call-information table 513 of storage element 220, the multi-activity activation is conversed in this expansion then, mobile phone 50 is except conversing with another mobile phone 40, during this period, mobile phone 10 also can be selected to wait for or converse with selection and other networking telephone.
And as shown in Figure 1, because during holding, mobile phone 10 can be answered or dial network telephone to another mobile phone 20, therefore the active state of mobile phone 10 promptly can become conversation (on-hold-calling) state by (on-hold-waiting) state of wait, and this talking state will be updated in the recovery call-information table 513 of storage element 220.Therefore, for guaranteeing that mobile phone 50 is after finishing during the holding, can successfully reply conversation with mobile phone 10, shown in the step 600 of Fig. 5, during holding, active state test section 208 in the updating block 206 of mobile phone 10 can detect the active state in the storage element 220, whether change with the active state of judging mobile phone 10, therefore, as step 602, in the present embodiment, when the active state that detects mobile phone 10 when active state test section 208 becomes conversation (on-hold-calling) state by (on-hold-waiting) state of wait, as step 604, updating block 206 is given Signaling Processing Unit 212 after this state is changed the composition message body, makes this message body is entrained among notification message NOTIFY or the MESSAGE (active state change message), as step 606, give mobile phone 50 via network interface unit 214.
After the network interface unit 214 of mobile phone 50 is received this notification message NOTIFY or MESSAGE, as step 607, its Signaling Processing Unit 212 is updated in the recovery call-information table 513 of its storage element 220 by the latest activity state of this active state test section with this mobile phone 10 by after taking out the latest activity state of mobile phone 10 in this notification message.
Equally, change along with active state, mobile phone 10 also might change it and reply talking mode and be updated in the recovery call-information table of storage element 220 (as Fig. 4), therefore, as step 608, during holding, whether the answer talking mode that the answer mode test section 210 of updating block 206 can detect mobile phone 10 equally changes.In the present embodiment, when mobile phone 10 when waiting for (on-hold-waiting) state, as shown in Figure 4, the answer mode of its correspondence is INVITE, but when conversation (on-hold-calling) state, its answer mode may become first NOTIFY, INVITE again.Therefore, as step 610, when replying mode test section 210 when detecting the answer mode and changing, updating block 206 changes the composition message body with the answer mode and gives Signaling Processing Unit 212, as step 612, make this message body is entrained among notification message NOTIFY or the MESSAGE (the answer mode changes message), pass to mobile phone 50 via network interface unit 214, as step 613, then the answer mode detector 210 of mobile phone 50 will be updated in the recovery call-information table 513 of storage element 220 according to the up-to-date conversation answer mode of the mobile phone among this notification message NOTIFY or the MESSAGE 10.
Then, as step 614, before not finishing as yet during the holding, flow process can come back to step 600, otherwise expression mobile phone 10 has been received the answer call message, then enters step 615 and waits for the signaling of replying conversation.
Follow step 618 referring to Fig. 6, when mobile phone 50 wants to reply conversation (for example with another mobile phone 40 end of conversations) and activate answer conversation mechanism, as step 700, it is according to the active state and the corresponding answer mode (signaling method) of the mobile phone 10 in the recovery call-information table 513 that is stored in storage element 220, produce signaling request, for example first NOTIFY (notice) back INVITE (signaling) mode, as step 702, this signaling request is entrained in sends mobile phone 10 among signaling message NOTIFY or the MESSAGE to, after mobile phone 10 is received this signaling message NOTIFY or MESSAGE, passback acknowledge message 2000K, and as step 704, the conversation of end and another networking telephone 20 is to prepare the conversation of answer and mobile phone 50.
And when mobile phone 50 is received the affirmation message 2000K of mobile phone 10, expression mobile phone 10 has been received this requirement answer call message, then, as step 706, mobile phone 50 will be replied the conversation signaling, deliver to sip proxy server 30 such as INVITE, step 708 sends mobile phone 10 to by sip proxy server 30 for another example.When mobile phone 10 is received answer conversation signaling (INVITE), promptly return acknowledge message 2000K and give mobile phone 50, therefore, when mobile phone 50 is received acknowledge message 2000K, represent that promptly mobile phone 10 has been ready to reply conversation, so can close holding mechanism as step 710 mobile phone 50, and the successfully conversation between answer and the mobile phone 10.
Again referring to shown in Figure 7, be that the present invention has the network telephone call reservation of multi-activity activation and second preferred embodiment of answering method, different with first embodiment is, original mobile phone 50 is by 70 replacements of IP-PBX (IP switch), and mobile phone 10,20,40 and IP-PBX 70 all are connected to sip proxy server 30 by world-wide web 60.And described as first embodiment, mobile phone 10 can be dialed and connected the SIP networking telephone by sip proxy server 30 and give IP-PBX 70, and carries out voice/media stream (voice/media streams) communication between the two.
Therefore, when IP-PBX 70 wants under the situation that does not finish to converse with 40 conversations of another mobile phone, begin during the holding between IP-PBX 70 and the mobile phone 10, during this period, mobile phone 10 can flexibly carry out many activities, for example call to another mobile phone 20 or answer incoming call of another mobile phone 20 etc., and provide corresponding suitable recovery call-information to IP-PBX 70, the recovery call-information that IP-PBX 70 can be provided by mobile phone 10, notice mobile phone 10 stops ongoing activity, successfully finish holding by this and reply with mobile phone 10 between communicate by letter.Therefore, mobile phone 10 not only has activity elasticity during holding, and guarantees that IP-PBX 70 can successfully reply when holding closes to an end and the communicating by letter of mobile phone 10.
Referring to Fig. 8 and Fig. 9, be that the present invention has the network telephone call reservation of multi-activity activation and the 3rd preferred embodiment of answering method, present embodiment mainly illustrates mobile phone A simultaneously to two above mobile phones, for example the situation of mobile phone B and C holding.
Shown in the step 1100 and 1102 of Fig. 8, at the beginning, mobile phone A carries out the tripartite talks conversation with mobile phone B and mobile phone C simultaneously, when mobile phone A will be simultaneously to mobile phone B and mobile phone C holding (on-hold), as step 1104, mobile phone A produces the holding signaling request INVITE (hold) that contains multi-activity activation indication, and as step 1106 and 1108, sends this holding signaling request INVITE (hold) to mobile phone B and C respectively.
After mobile phone B receives this holding signaling request INVITE (hold), as step 1110, its composition includes its active state, for example keep (on-hold-waiting) and reply signaling, the recovery call-information of INVITE for example, and, should recover call-information and be entrained among the acknowledge message 2000K passback and give mobile phone A as step 1112.
Equally, after mobile phone C receives this holding signaling request INVITE (hold), as step 1114, its composition includes its active state, for example converse (on-hold-calling) and the answer signaling, for example first NOTIFY is the recovery call-information of INVITE again, and as step 1116, should recover call-information and be entrained among the acknowledge message 2000K passback and give mobile phone A.
Then, as step 1118 and 1122, successively receive the affirmation message 2000K of mobile phone B and C as mobile phone A after, by the recovery call-information that takes out mobile phone B and C among the row acknowledge message 2000K respectively, as step 1120 and 1124, and be stored in its recovery call-information table.
Therefore, as shown in Figure 9, when mobile phone A wants to reply with mobile phone B and C conversation, mobile phone A reads the recovery call-information table 1200 of previous storage, and as step 1202, inquire about this recovery call-information table 1200, to form the signaling request INVITE that replys conversation at mobile phone B, and form notice at mobile phone C and reply signaling request NOTIFY or the MESSAGE that converses, as step 1204 and 1206, will reply the signaling request INVITE of conversation and the signaling request NOTIFY or the MESSAGE of this notice answer conversation respectively and send to mobile phone B and mobile phone C then.
Therefore, as step 1208, receive the affirmation message 2000K of mobile phone B passback as mobile phone A after, as step 1210 mobile phone A can finish and mobile phone B between conversation keep and recover conversation with mobile phone B; When mobile phone A receives the affirmation message 2000K of mobile phone C passback, as step 1214, expression mobile phone C has stopped it in the conversation during the holding and between the third party, and the conversation of preparing recovery and mobile phone A, therefore, as step 1216, mobile phone A just can send the signaling request INVITE that replys conversation again and give mobile phone C, and as step 1218, receive the affirmation message 2000K of mobile phone C passback once more as mobile phone A after, as step 1220, mobile phone A can finish and mobile phone C between the conversation reservation and the conversation between recovery and the mobile phone C.
Referring to Figure 10, be that the present invention has the network telephone call reservation of multi-activity activation and the 4th preferred embodiment of answering method, present embodiment illustrates that mainly mobile phone A converses with mobile phone C to mobile phone B holding, and mobile phone C is again to mobile phone A holding and situation about conversing with another mobile phone D.
As step 1300, at the beginning, mobile phone A and mobile phone B converse, and mobile phone A wants the holding to mobile phone B then, and as step 1302, send the holding request INVITE (hold) that contains multi-activity activation indication and give mobile phone B.Then, as step 1304, mobile phone B passback includes its affirmation message 2000K that recovers call-information (comprise active state and reply the conversation signaling) and gives mobile phone A.Therefore, as step 1306, mobile phone A is by taking out this recoverys call-information among the acknowledge message 2000K and storing and produce recovery call-information table 1308.
Then, as step 1310, mobile phone A dials or answers the incoming call of another mobile phone C with conversation starting protocol, and as step 1312, communicate with voice/media stream and mobile phone C, at this moment, when mobile phone C wants mobile phone A holding, as step 1314, mobile phone C sends the holding request INVITE (hold) that contains multi-activity activation indication and gives mobile phone A, and when mobile phone A receives that this holding requires INVITE (hold), promptly as step 1316, passback includes its affirmation message 2000K that recovers call-information and gives mobile phone C, therefore, in step 1318, mobile phone C will store and produce the recovery call-information table 1320 of mobile phone A from the recovery call-information of mobile phone A.After this, shown in step 1322 and 1324, mobile phone C can set up conversation and begin to carry out voice/media stream and communicate by letter with another mobile phone D.
So, step 1400 referring to Figure 11, after finishing conversation between mobile phone C and the mobile phone D, mobile phone C can recover the conversation with mobile phone A, therefore, 1402 and 1404, mobile phone C reads the recovery call-information table of mobile phone A and inquires about the state of mobile phone A, know that mobile phone A is waiting for (on-hold-waiting) state (the answer mode of its correspondence is INVITE) at present, so shown in step 1406, send the signaling request INVITE that replys conversation and give mobile phone A, when mobile phone A receives the signaling request INVITE of this answer conversation, as step 1408, passback acknowledge message 2000K gives after the mobile phone C, as step 1410, mobile phone C can finish to set up conversation once more with the conversation reservation of mobile phone A and with mobile phone A.
Then, as step 1412, behind the end of conversation between mobile phone A and the mobile phone C, as step 1414 and 1416, mobile phone A reads the recovery call-information table of mobile phone B, and the present state of inquiry mobile phone B is when (on-hold-waiting) state of wait, as step 1418, send the signaling request INVITE that replys conversation and give mobile phone B, when mobile phone B receives the signaling request INVITE of this answer conversation, as step 1420, the passback acknowledge message 2000K give mobile phone A, then as step 1422, mobile phone A can finish to set up conversation once more with the conversation reservation of mobile phone B and with mobile phone B.
As shown in the above description, when electronic installation (for example mobile phone or IP-PBX etc. have the electronic installation of the function of network phone) two ends of carrying out network telephone call, wherein an end is wanted under the situation that does not finish to converse, when opening holding mechanism with another electronic installation conversation and between, during this holding, be retained electronic installation and can flexibly carry out other activity, for example dial network telephone to another electronic installation or answer incoming call of another electronic installation etc., provide corresponding and suitable holding return information to the electronic installation of initiating holding simultaneously, allow the electronic installation of initiating holding during holding, can learn answer conversation action when the holding of the electronic installation that is retained conversation stops, successfully finished holding by this and reply with the electronic installation that is retained conversation between communicate by letter.
So far invention has been described in conjunction with the preferred embodiments.It should be appreciated by those skilled in the art that under the situation that does not break away from the spirit and scope of the present invention, can carry out various other change, replacement and interpolations.Therefore, scope of the present invention should not be understood that to be limited to above-mentioned specific embodiment, and should be limited by claims.

Claims (50)

1. a network telephone call keeps and answering method, is applied in by world-wide web and is undertaken between first electronic installation and second electronic device of voice communication, and the method comprising the steps of:
(A) make described first electronic installation will be to this second electronic device holding the time, send the holding request and give described second electronic device; And
(B) make described second electronic device after receiving described holding request, passback comprises the answer message of recovering call-information and gives described first electronic installation, make described first electronic installation after finishing during the holding, can recover conversation according to described recovery call-information and described second electronic device.
2. network telephone call according to claim 1 keeps and answering method, in step (B), described second electronic device is when receiving described holding request, judge also whether described holding request contains multi-activity activation indication, if transmit this answer message and give described first electronic installation.
3. network telephone call according to claim 1 keeps and answering method, in step (B), when described second electronic device changes described recovery call-information during holding, can notify described first electronic installation to upgrade this recovery call-information, make according to up-to-date recovery call-information and described second electronic device and recover conversation.
4. keep and answering method according to claim 1 or 3 described network telephone calls, wherein, described recovery call-information comprises the answer talking mode of the present active state and the corresponding described active state of described second electronic device.
5. network telephone call according to claim 4 keeps and answering method, wherein said active state may be wait state or in the wait process answer/make third party phone talking state one of them.
6. network telephone call according to claim 4 keeps and answering method, and wherein said answer talking mode may be to send invitation message or the message of giving notice is earlier sent invitation message both one of them again.
7. network telephone call according to claim 5 keeps and answering method, in step (B), during holding, whether described second electronic device can detect its active state and change, if then transmit described first electronic installation of active state change message informing and upgrade.
8. network telephone call according to claim 6 keeps and answering method, in step (B), during holding, whether described second electronic device can detect its answer talking mode and change, if then transmit described first electronic installation of answer talking mode change message informing and upgrade.
9. network telephone call according to claim 4 keeps and answering method, and wherein said recovery call-information also comprises the contact data.
10. network telephone call according to claim 9 keeps and answering method, and wherein this links the network address that data is described second electronic device.
11. a network telephone call keeps and answering method, is applied in the electronic installation that carries out Internet phone-calling, the method comprising the steps of:
(A) when the holding request of receiving from partner, passback comprise recovers call-information answer message to described partner; And
(B) during holding, when finding that described recovery call-information changes, transmission comprises the updating message of the recovery call-information of renewal and gives described partner, make the corresponding described recovery call-information that upgrades, when during holding, finishing, rebulid conversation according to described recovery call-information.
12. network telephone call according to claim 11 keeps and answering method, in step (A), when receiving that described holding requires, judge also whether described holding request includes multi-activity activation indication, if just transmit this answer message and give described partner.
13. network telephone call according to claim 11 keeps and answering method, wherein, described recovery call-information comprises active state and to answer talking mode that should active state.
14. network telephone call according to claim 13 keeps and answering method, wherein said active state may be wait state or in the wait process answer/make third party phone talking state one of them.
15. network telephone call according to claim 13 keeps and answering method, wherein said answer talking mode may be to send invitation message or the message of giving notice is earlier sent invitation message both one of them again.
16. network telephone call according to claim 14 keeps and answering method, wherein, described updating message comprises that active state changes message, and in step (B), during holding, can detect this active state, and when finding that described active state changes, transmit the described partner of described active state change message informing and upgrade.
17. network telephone call according to claim 15 keeps and answering method, wherein, described updating message comprises that replying talking mode changes message, and in step (B), during holding, can detect this and reply talking mode, and when finding that this replys the talking mode change, transmit the described partner of this answer conversation change message informing and upgrade.
18. network telephone call according to claim 13 keeps and answering method, wherein said recovery call-information also comprises the data of linking.
19. network telephone call according to claim 18 keeps and answering method, the wherein said data that links is a network address.
20. a network telephone call keeps and answering method, is applied in the electronic installation that carries out Internet phone-calling, described method comprises step:
(C) when decision keeps conversation with partner, transmit the holding request, and after the answer message of receiving from the recovery call-information that comprises of described partner, activate the holding function to described partner; And
(D) store described recovery call-information, when during holding, finishing,, recover conversation with described partner according to described recovery call-information.
21. network telephone call according to claim 20 keeps and answering method, also comprises multi-activity activation indication in the wherein said holding request, returns described answer message in order to indicate described partner.
22. network telephone call according to claim 20 keeps and answering method, in step (B), when during holding, receive by described partner transmit comprise the updating message of up-to-date recovery call-information the time, also upgrade according to the recovery call-information of described updating message to original record.
23. keep and answering methods according to claim 20 or 22 described network telephone calls, wherein, described recovery call-information comprises the present active state of described partner and to answer talking mode that should active state.
24. network telephone call according to claim 23 keeps and answering method, wherein said active state may be wait state or in the wait process answer/make third party phone talking state one of them.
25. network telephone call according to claim 23 keeps and answering method, wherein said answer talking mode may be to send invitation message or the message of giving notice is earlier sent invitation message both one of them again.
26. network telephone call according to claim 24 keeps and answering method, wherein, described updating message comprises that the active state that comprises the latest activity state changes message, and in step (B), when receiving that during holding the described active state that is transmitted by this partner changes message, promptly change message the active state of original record is upgraded according to described active state.
27. network telephone call according to claim 1 keeps and answering method, wherein, described updating message comprises that the answer talking mode that comprises up-to-date answer talking mode changes message, and in step (B), when receiving that during holding the described answer talking mode that is transmitted by this partner changes message, promptly upgrade according to the answer talking mode of this answer talking mode change message to original record.
28. network telephone call according to claim 20 keeps and answering method, wherein said recovery call-information also comprises the data of linking.
29. network telephone call according to claim 28 keeps and answering method, wherein saidly links the network address that data is described partner.
30 1 kinds of electronic installations carry out the voice-over-net conversation by world-wide web and partner, and described electronic installation comprises:
The holding control module is being received when requiring from the holding of this partner, passback comprise recovers call-information answer message to this partner; And
Update module, when finding that during holding described recovery call-information changes, transmission comprises the updating message of up-to-date recovery call-information and gives described partner, make the corresponding recovery call-information that upgrades original record, with after finishing during the holding, recover call-information according to this and recover conversation.
31. electronic installation according to claim 30 also comprises communication module, it is in order to send described answer message and described updating message to described partner.
32. electronic installation according to claim 31, wherein said holding control module also comprises the holding control unit and recovers the call-information component units, this holding control unit is in order to judge whether comprise multi-activity activation indication in the described holding request, if, after then making described recovery call-information component units produce described recovery call-information, by described communication module described recovery call-information is entrained in the described answer message and passes to described partner.
33. electronic installation according to claim 32, wherein said recovery call-information comprise the active state of described electronic installation and reply talking mode.
34. electronic installation according to claim 33, wherein said active state may be wait state or in the wait process answer/make third party phone talking state one of them.
35. electronic installation according to claim 33, wherein said answer talking mode may be to send invitation message or the message of giving notice is earlier sent invitation message both one of them again.
36. electronic installation according to claim 32, wherein said recovery call-information component units comprises activity deciding section and the mode of answer deciding section, described activity deciding section is in order to determine the described active state of described electronic installation, and described answer mode deciding section is in order to determine the described answer talking mode of described electronic installation.
37. electronic installation according to claim 31, wherein said update module also comprises storage element and updating block, described storage element is in order to store described recovery call-information, whether described updating block changes in order to the described recovery call-information that detection is stored in the described storage element, and when described recovery call-information changes, produce described updating message and pass to described partner by described communication module.
38. according to the described electronic installation of claim 37, wherein said recovery call-information comprises the active state of this electronic installation, described updating block also comprises the active state test section, described updating message comprises that active state changes message, and during holding, whether the active state that described electronic installation is detected in described active state test section changes, and when finding that described active state changes, transmit the described partner of described active state change message informing by described communication module the active state of original record is upgraded.
39. according to the described electronic installation of claim 37, wherein said recovery call-information also comprises the answer talking mode of described electronic installation, described updating block also comprises answer mode test section, described updating message comprises that the answer mode changes message, and during holding, whether the answer talking mode that this electronic installation detects in described answer mode test section branch changes, and when finding that described answer talking mode changes, transmit described answer mode by described communication module and change the described partner of message informing the answer talking mode of original record is upgraded.
40. electronic installation according to claim 31, wherein said communication module comprises Signaling Processing Unit and network interface unit, described Signaling Processing Unit sends described partner via described network interface unit to by world-wide web again in order to described recovery call-information is entrained in described answer message or the described updating message.
41. an electronic installation carries out the voice-over-net conversation by world-wide web and partner, described electronic installation comprises:
The holding control module is used for transmitting the holding request and giving described partner, and after receiving the answer message of recovering call-information from comprising of described partner, activate the holding function when the conversation of decision reservation and described partner; And
Update module is used to store described recovery call-information, when finishing during holding, according to described recovery call-information, recovers the conversation with described partner.
42. according to the described electronic installation of claim 41, also comprise multi-activity activation indication in the wherein said holding request, return described answer message in order to indicate described partner.
43. according to the described electronic installation of claim 41, wherein, described update module also comprises the storage element that writes down described recovery call-information, and work as described update module during holding, receive by described partner transmit comprise the updating message of up-to-date recovery call-information the time, also the recovery call-information that originally was recorded in the described storage element is upgraded according to described updating message.
44. according to the described electronic installation of claim 43, wherein, described recovery call-information comprise described partner present active state and to should active state the answer talking mode.
45. according to the described electronic installation of claim 44, wherein said active state may be wait state or in the wait process answer/make third party phone talking state one of them.
46. according to the described electronic installation of claim 44, wherein said answer talking mode may be to send invitation message or the message of giving notice is earlier sent invitation message both one of them again.
47. according to the described electronic installation of claim 45, wherein, described updating message comprises that the active state that comprises the latest activity state changes message, and described update module comprises the active state test section, when described active state test section receives that during holding the described active state that is transmitted by described partner changes message, promptly change message the active state that originally was recorded in this storage element is upgraded according to described active state.
48. according to the described electronic installation of claim 46, wherein, described updating message comprises that the answer talking mode that comprises up-to-date answer talking mode changes message, and described update module comprises answer mode test section, when described answer mode test section receives that during holding the described answer talking mode that is transmitted by described partner changes message, promptly change message the answer talking mode that originally was recorded in the described storage element is upgraded according to described answer talking mode.
49. according to the described electronic installation of claim 43, also comprise communication module, it is used to transmit described holding and requires to described partner, and receives described answer message and the described updating message that described partner transmits.
50. according to the described electronic installation of claim 49, wherein said communication module also comprises network interface unit and Signaling Processing Unit, described network interface unit is used to receive described answer message and described updating message, and described Signaling Processing Unit is used for taking out described recovery call-information by described answer message and described updating message.
CNA2006101000771A 2006-06-28 2006-06-28 Network telephone calling reservation and reply method and electronic device applying the same Pending CN101098364A (en)

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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103430521A (en) * 2011-03-17 2013-12-04 富士通株式会社 Line connection device, line connection method, and program
CN103430522A (en) * 2011-03-17 2013-12-04 富士通株式会社 Line connection device, line connection method, and program
CN104394269A (en) * 2014-11-17 2015-03-04 贵阳朗玛信息技术股份有限公司 Communication control method and mobile terminal
CN108366174A (en) * 2014-07-04 2018-08-03 联想(北京)有限公司 A kind of the line is busy processing method, device and electronic equipment
CN110493552A (en) * 2019-08-22 2019-11-22 视联动力信息技术股份有限公司 A kind of call staying method and device

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103430521A (en) * 2011-03-17 2013-12-04 富士通株式会社 Line connection device, line connection method, and program
CN103430522A (en) * 2011-03-17 2013-12-04 富士通株式会社 Line connection device, line connection method, and program
CN103430521B (en) * 2011-03-17 2016-01-20 富士通株式会社 Connecting device for line, line connecting method
CN103430522B (en) * 2011-03-17 2016-04-27 富士通株式会社 Connecting device for line, line connecting method
CN108366174A (en) * 2014-07-04 2018-08-03 联想(北京)有限公司 A kind of the line is busy processing method, device and electronic equipment
CN104394269A (en) * 2014-11-17 2015-03-04 贵阳朗玛信息技术股份有限公司 Communication control method and mobile terminal
CN110493552A (en) * 2019-08-22 2019-11-22 视联动力信息技术股份有限公司 A kind of call staying method and device
CN110493552B (en) * 2019-08-22 2024-04-09 视联动力信息技术股份有限公司 Call residence method and device

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