CN101075979B - Method and system for associating instant telecommunication session record and e-mail - Google Patents

Method and system for associating instant telecommunication session record and e-mail Download PDF

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Publication number
CN101075979B
CN101075979B CN2006100905377A CN200610090537A CN101075979B CN 101075979 B CN101075979 B CN 101075979B CN 2006100905377 A CN2006100905377 A CN 2006100905377A CN 200610090537 A CN200610090537 A CN 200610090537A CN 101075979 B CN101075979 B CN 101075979B
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email
conversation recording
index information
mail
module
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CN101075979A (en
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王沧
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Tencent Technology Shenzhen Co Ltd
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Tencent Technology Shenzhen Co Ltd
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Abstract

The system comprises: a storage module used for saving the emails and the instant communication session records, and index information of the email and the instant communication session records; and an email client side used for getting the email and the instant communication session records, and sending the email, instant communication session records, the email index information and the instant communication session records index information to the storage module. The invention also reveals a method for correlating the instant communication session records with the email.

Description

The system and method for a kind of associating instant telecommunication session record and Email
Technical field
The present invention relates to the e-mail technique field, the system and method for particularly a kind of associating instant telecommunication session record and Email.
Background technology
In recent years, along with Internet development, Email and instant messaging (IM) have become the requisite exchange way of the numerous network users.In routine work and life, the user can use Email to carry out some non real-time communications usually.When the user receives an envelope Email, may need more to link up with the sender with regard to Email content, and the mode IM session of adopting often.Obviously, IM conversation recording content and the Email content of this moment are closely-related, sometimes or even the important supplement of Email content.
In the prior art, IM conversation recording and Email are preserved respectively, do not have organic combination between the two.In subsequent processes, if the user is when consulting certain envelope Email, wish to search the IM conversation recording relevant with this Email, can only carry out the character string inquiry or travel through by date searching to the IM record data, need the cost long time, can not arrive the IM conversation recording relevant by real time inspection with Email.And the result who finds by character string and date has much usually, can't guarantee that the result who finds is the IM conversation recording of initiating at current Email content really.
Summary of the invention
In view of this, the present invention proposes the system of a kind of associating instant telecommunication session record and Email, its purpose is, makes the user can view relevant IM conversation recording in real time easily when reading Email.Another object of the present invention is the method that proposes a kind of associating instant telecommunication session record and Email.
According to above-mentioned purpose, the invention provides the system of a kind of related IM conversation recording and Email, this system comprises:
Memory module is used for the index information of storage of e-mails and IM conversation recording and Email and the index information of corresponding IM conversation recording;
Mail Clients is used to obtain Email and IM conversation recording, and the index information of the index information of Email, IM conversation recording and Email and corresponding IM conversation recording is sent to memory module; According to the index information of the index information of described Email and corresponding IM conversation recording, read and show described Email and IM conversation recording.
This system further comprises: the mail network module is used for receiving Email from the network side e-mail server, and provides described Email to Mail Clients.
This system further comprises: the IM module is used to carry out the IM session, and provides IM conversation recording to Mail Clients.Described Mail Clients is further used for carrying out the IM session by the IM module.
This system further comprises: the IM interface module, be used to connect the IM software outside Mail Clients and the system, and described IM software is used to carry out the IM session, and provides IM conversation recording by the IM interface module to Mail Clients.Described Mail Clients is further used for calling IM software by the IM interface module and carries out the IM session.
The present invention also provides the method for a kind of related IM conversation recording and Email, and this method may further comprise the steps:
A. obtain Email and IM conversation recording;
B. preserve the index information of described Email, IM conversation recording and Email and the index information of corresponding IM conversation recording.
C. according to the index information of the index information of described Email and corresponding IM conversation recording, read and show described Email and IM conversation recording.
The index information of described Email comprises the memory location and the data length of Email; And/or the index information of described IM conversation recording comprises the memory location and the data length of IM conversation recording.
The step of obtaining Email described in the steps A comprises: the mail network module receives Email from the network side e-mail server; Obtain described Email from the mail network module.
Comprise the step of carrying out the IM session by the IM module before the steps A.Obtaining the IM conversation recording described in the steps A is: obtain described IM conversation recording from the IM module.
Further comprise before the steps A: be connected to IM software by the IM interface module, and carry out the IM session by IM software.Obtaining the IM conversation recording described in the steps A is: obtain described IM conversation recording by the IM interface module from IM software.
From such scheme as can be seen, because after the present invention obtains Email and relevant IM conversation recording, when preserving this Email and IM conversation recording, the index information of Email and the index information of the IM conversation recording of correspondence have been preserved, like this, the user is when reading Email, Mail Clients is according to the index information of the IM conversation recording corresponding with the index information of this Email, just can read corresponding IM conversation recording in real time, thereby make the user when reading Email, can view relevant IM conversation recording in real time easily, and do not need spended time to search by existing lookup method.And the present invention can guarantee that the IM conversation recording that obtains is the IM conversation recording of initiating at current Email content originally really.
Description of drawings
Fig. 1 is the schematic diagram of a kind of data storage method in the embodiment of the invention;
Fig. 2 is the system configuration schematic diagram of first embodiment of the invention;
Fig. 3 is the system configuration schematic diagram of second embodiment of the invention.
Embodiment
For making the purpose, technical solutions and advantages of the present invention clearer, the present invention is described in more detail by the following examples.
Basic thought of the present invention is, after obtaining Email and relevant IM conversation recording, preserve the index information of this Email, relevant IM conversation recording and this Email and the index information of corresponding IM conversation recording, so, when the user reads Email afterwards, system can directly read this relevant IM conversation recording according to the index information of the IM conversation recording corresponding with the index information of this Email.
Fig. 1 is a kind of mode of the index information of the index information of storage of e-mails of the present invention, IM conversation recording and Email and IM conversation recording, but realization of the present invention is not limited to this mode.In embodiments of the present invention, the index information of Email is the memory location and the data length of Email, the index information of IM conversation recording is the memory location and the data length of IM conversation recording, but, it will be understood by those skilled in the art that index information in the present embodiment can also can identify the Email stored and the information of IM conversation recording for other is any.With reference to Fig. 1, e-mail storage is in the mail data part, and the IM conversation recording is stored in the IM data division, and the index information of the IM conversation recording of the index information of Email and correspondence is stored in index part.Preserve the index information of an envelope Email and the index information of the IM conversation recording of correspondence in each bar index record of index part.According to these index informations, just can read corresponding Email or IM conversation recording.
First embodiment:
Shown in Figure 2 is the system configuration schematic diagram of first embodiment of the invention.With reference to Fig. 2, this system mainly comprises Mail Clients and memory module.Wherein, memory module is used for the index information of storage of e-mails and IM conversation recording and Email and the index information of corresponding IM conversation recording.In memory module, can adopt storage mode as shown in Figure 1, also can adopt other storage mode.Mail Clients is used to obtain Email and relevant IM conversation recording, and the index information of the index information of Email, IM conversation recording and Email and corresponding IM conversation recording is sent to memory module.When the user reads Email by Mail Clients, Mail Clients reads corresponding Email according to the index information of Email, and show, can also read corresponding IM conversation recording according to the index information of the IM conversation recording corresponding with the index information of Email, and show, thereby make the user when reading Email, can consult relevant IM conversation recording simultaneously.
This system can also comprise the mail network module, this mail network module receives Email from the network side e-mail server, and provide described Email to Mail Clients, that is Mail Clients receives Email by the mail network module from network side.The mail network module can also receive the Email that Mail Clients will send, and sends to the network side e-mail server, thereby by the e-mail server send Email.
This system can also comprise the IM module, and this IM module is used to carry out the IM session, thereby produces the IM conversation recording, and provides IM conversation recording to Mail Clients.In other words, Mail Clients carries out the IM session by the IM module, and obtains described IM conversation recording from the IM module.In general, the IM module be by with network side instant communication server (IMServer) or the other side's IM module or IM software realize the IM session alternately.
Adopt system shown in Figure 1, the flow process of first embodiment is as follows:
Step 101, the mail network module receives Email from the network side e-mail server, and Mail Clients obtains this Email from the mail network module.
Step 102, Mail Clients is shown to the user with Email, and when needed, and by the relevant people of IM module to Email, for example the sender of Email, other addressee etc. initiate the IM session.Produce the IM conversation recording in conversation procedure, this record is kept in the IM module immediately.
Step 103, behind the conversation end, Mail Clients obtains relevant IM conversation recording from the IM module, and preserves the index information of this Email, IM conversation recording and Email and the index information of corresponding IM conversation recording in memory module.Described index information is produced by computer system when preserving Email and IM conversation recording, for example storage of e-mails and data length that the memory address that produces and Email occupy in memory module etc.
Step 104, after this, when the user reads this Email by Mail Clients, Mail Clients by the Email in the memory module index information and the index information of the IM conversation recording corresponding with the index information of this Email read corresponding Email and IM conversation recording, and show.
Second embodiment:
In first embodiment, comprise the IM module in the system, can realize the IM function.And in a second embodiment, system self can not realize the IM function, need realize the IM function by the IM software in the corresponding interface module invokes external world.
Shown in Figure 3 is the system configuration schematic diagram of second embodiment of the invention.With reference to Fig. 3, this system mainly comprises Mail Clients and memory module.Wherein, memory module is used for the index information of storage of e-mails and IM conversation recording and Email and the index information of corresponding IM conversation recording.In memory module, can adopt storage mode as shown in Figure 1, also can adopt other storage mode.Mail Clients is used to obtain Email and relevant IM conversation recording, and preserves the index information of Email, IM conversation recording and Email and the index information of corresponding IM conversation recording in memory module.When the user reads Email by Mail Clients, Mail Clients reads corresponding Email according to the index information of Email, and show, can also read corresponding IM conversation recording according to the index information of the IM conversation recording corresponding with the index information of Email, and show, thereby make the user when reading Email, can consult relevant IM conversation recording simultaneously.
This system can also comprise the mail network module, this mail network module receives Email from the network side e-mail server, and provide described Email to Mail Clients, that is Mail Clients receives Email by the mail network module from network side.The mail network module can also receive the Email that Mail Clients will send, and sends to the network side e-mail server, thereby by the e-mail server send Email.
This system can also comprise the IM interface module, and this IM interface module connects Mail Clients and extraneous IM software.Described IM software is used to carry out the IM session, thereby produces the IM conversation recording, and can provide IM conversation recording to system by the corresponding interface module.That is Mail Clients calls IM software by the IM interface module and carries out the IM session, and obtains described IM conversation recording by the IM interface module from IM software.In general, IM software be by with network side IMServer or the other side's IM module or IM software realize the IM session alternately.
Adopt system shown in Figure 3, the flow process of second embodiment is as follows:
Step 201, the mail network module receives Email from the network side e-mail server, and Mail Clients obtains this Email from the mail network module.
Step 202, Mail Clients is shown to the user with Email, and when needed, calls the relevant people of IM software to Email by the IM interface module, and for example the sender of Email, other addressee etc. initiate the IM session.Produce the IM conversation recording in conversation procedure, this record is generally held in the IM software immediately.
Step 203, behind the conversation end, Mail Clients obtains relevant IM conversation recording by the IM interface module from IM software, and preserves the index information of this Email, IM conversation recording and Email and the index information of corresponding IM conversation recording in memory module.
Step 204, after this, when the user reads this Email by Mail Clients, Mail Clients by the Email in the memory module index information and the index information of the IM conversation recording corresponding with the index information of this Email read corresponding Email and IM conversation recording, and show.
The above only is preferred embodiment of the present invention, and is in order to restriction the present invention, within the spirit and principles in the present invention not all, any modification of being done, is equal to replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (9)

1. the system of associating instant telecommunication IM conversation recording and Email is characterized in that this system comprises:
Memory module is used for the index information of storage of e-mails and IM conversation recording and Email and the index information of corresponding IM conversation recording;
Mail Clients is used to obtain Email and IM conversation recording, and the index information of the index information of Email, IM conversation recording and Email and corresponding IM conversation recording is sent to memory module; According to the index information of the index information of described Email and corresponding IM conversation recording, read and show described Email and IM conversation recording.
2. system according to claim 1 is characterized in that, this system further comprises:
The mail network module is used for receiving Email from the network side e-mail server, and provides described Email to Mail Clients.
3. system according to claim 1 is characterized in that, this system further comprises:
The IM module is used to carry out the IM session, and provides IM conversation recording to Mail Clients;
Described Mail Clients is further used for carrying out the IM session by the IM module.
4. system according to claim 1 is characterized in that, this system further comprises:
The IM interface module is used to connect the IM software outside Mail Clients and the system, and described IM software is used to carry out the IM session, and provides IM conversation recording by the IM interface module to Mail Clients;
Described Mail Clients is further used for calling IM software by the IM interface module and carries out the IM session.
5. the method for related IM conversation recording and Email is characterized in that this method may further comprise the steps:
A. obtain Email and IM conversation recording;
B. preserve the index information of described Email, IM conversation recording and Email and the index information of corresponding IM conversation recording;
C, according to the index information of the index information of described Email and corresponding IM conversation recording, read and show described Email and IM conversation recording.
6. method according to claim 5 is characterized in that, the index information of described Email comprises the memory location and the data length of Email; And/or
The index information of described IM conversation recording comprises the memory location and the data length of IM conversation recording.
7. method according to claim 5 is characterized in that, the step of obtaining Email described in the steps A comprises:
The mail network module receives Email from the network side e-mail server;
Obtain described Email from the mail network module.
8. method according to claim 5 is characterized in that,
Comprise the step of carrying out the IM session by the IM module before the steps A;
Obtaining the IM conversation recording described in the steps A is: obtain described IM conversation recording from the IM module.
9. method according to claim 5 is characterized in that,
Further comprise before the steps A: be connected to IM software by the IM interface module, and carry out the IM session by IM software;
Obtaining the IM conversation recording described in the steps A is: obtain described IM conversation recording by the IM interface module from IM software.
CN2006100905377A 2006-06-27 2006-06-27 Method and system for associating instant telecommunication session record and e-mail Active CN101075979B (en)

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CN101188578B (en) * 2007-12-29 2010-06-16 腾讯科技(深圳)有限公司 Group mails/message conversion device and method, and group information interaction system
US9542091B2 (en) 2010-06-04 2017-01-10 Apple Inc. Device, method, and graphical user interface for navigating through a user interface using a dynamic object selection indicator
CN105162675B (en) * 2014-05-26 2018-06-12 杭州迪普科技股份有限公司 A kind of conversation recording acquisition methods and device
US9898162B2 (en) 2014-05-30 2018-02-20 Apple Inc. Swiping functions for messaging applications
US9971500B2 (en) 2014-06-01 2018-05-15 Apple Inc. Displaying options, assigning notification, ignoring messages, and simultaneous user interface displays in a messaging application
CN106487640A (en) * 2015-08-25 2017-03-08 平安科技(深圳)有限公司 Many communication modules control method and server
CN108476165B (en) * 2016-01-28 2021-07-16 华为技术有限公司 Information interaction method, client and device

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