CN101021933A - Hotel customer management system and method thereof - Google Patents
Hotel customer management system and method thereof Download PDFInfo
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- CN101021933A CN101021933A CNA2006100645986A CN200610064598A CN101021933A CN 101021933 A CN101021933 A CN 101021933A CN A2006100645986 A CNA2006100645986 A CN A2006100645986A CN 200610064598 A CN200610064598 A CN 200610064598A CN 101021933 A CN101021933 A CN 101021933A
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Abstract
This invention relates to a management system of hotel guests including a register end containing an identity information read module for reading and identifying memory information of ID cards, a user interaction module used in checking the registration by managers and a data storage module used in storing information connected orderly. This invention also discloses a management method including the following steps: reading the unchangeable identity information of induced ID cards or the second generation resident ID cards, checking the identity information and registering to store and register the identity information.
Description
Technical field
The present invention relates to a kind of hotel customer management system and method thereof, relate in particular to the client of hotel move in or check out management of information system and method thereof.
Background technology
Along with the progress in epoch and the development of traffic technique, modern society's people's commercial affairs are gone on business, the chance of leisure travelling increases greatly, for the hotel, hotel of the people that the are away from home service of accommodating also more and more.For effectively to moving in the hotel, resident family in the hotel manages, Hospitality management system has all been installed in now a lot of hotels, when the guest comes hotel occupancy, the related personnel in hotel can require the guest to check in, the process of registration generally is like this: the attendant of hotel lobby asks the guest to show relevant proof of identification object (I.D., employee's card, officer's identity card etc.), and by the attendant manual the information registering on the certificate in Hospitality management system, finish the process of registration, when the guest left, the attendant can be set to check out by its identity information of Hospitality management system.
Yet said process needs the attendant of hotel lobby that guest's I.D. certificate is checked, and goes by manual identity information is imported in the Hospitality management system then, and this process is more loaded down with trivial details, and mistake also appears in manual input identity information easily; In addition, exist the user to use or report the risk of false identity information, security is not high yet.
Summary of the invention
In order to overcome the manual deficiency that input mode is time-consuming, accuracy is not high and security is not high of existing hotel customer management method, the invention provides a kind of hotel customer management system, its information record is quick, accurate, and security is higher.
Another technical matters to be solved of the present invention is: a kind of hotel customer management method is provided, and its information record is quick, accurate, and security is higher.
For solving the problems of the technologies described above, the present invention adopts following technical scheme: a kind of hotel customer management system, comprise the end of checking in, the described end of checking in comprises that successively being used to of connecting read with the identity information read module of identification id card memory information, be used for the data memory module that the keeper examines the user interactive module of registration and is used for information stores identity information.
Described identity information read module is connected with a card reader, and it is used for online reading ID card memory information.
Described user interactive module receives the identity information that sends over from the identity information read module, address one or more that comprise guest's name, guest's photo, guest's identification card number, guest's date of birth and guest, and confirm registration, comprise action type, move in the time, move in number, the fate and move in one or more in the room number of living.
Described data memory module is stored to above-mentioned identity information and register information in database or the storage file.
Also comprise a data processing module between described user interactive module and the data memory module, its with the identity information of user interactive module and register information encryption after intersection number store according to memory module, hand over user interactive module to handle the identity information and the register information deciphering back of data memory module.
Described encryption and decryption is handled and is adopted DES algorithm or 128 grouping algorithms of SSF28.
Described ID card is Chinese second generation I.D..
Another technical scheme of the present invention is: a kind of hotel customer management method is provided, and it may further comprise the steps: A, read the induction ID card that can not rewrite or the identity information of second generation resident identification card internal memory by the identity information read module; B, carry out registration process after examining identity information; C, storage identity information and register information.
Described hotel customer management method also comprises calls the step that canned data is made amendment.
The step that comprises encryption and decryption in information stores in the described hotel customer management method and the invoked procedure.
Beneficial effect of the present invention is: because reading ID card memory information by induction, hotel customer management system of the present invention and method thereof carry out customer account management, and convenient and swift, and accurately safe.
Description of drawings
Fig. 1 is the principle schematic of hotel customer management system of the present invention.
Embodiment
Hotel customer management system of the present invention and method thereof are utilized the ID identification card or are popularized second generation resident identification card (the ID identification card that uses, a kind of contactless card that can not write, contain fixing numbering, mainly contain all kinds of ID cards such as EM form, U.S. HID, TI, MOTOROLA of Taiwan SYRIS) realize information management.
See also Fig. 1, hotel customer management system of the present invention comprises the end 10 of checking in, and it comprises identity information read module 11, user interactive module 12, data processing module 13, data memory module 14 and the database 15 that connects successively.Identity information read module 11 is connected with a card reader 20, it is used for online reading ID card, second generation I.D. as China's use, this moment, card reader adopted advanced in the world TypeB non-contact IC card reading technology, by embedded private identity card safety control module (SAM), after carrying out safety certification with the special chip in wireless transmission method and the second generation resident identification card, personal information data in the chip is read, as guest's name, guest's photo, guest's identification card number, guest's date of birth and guest's address transfer to identity information read module 11 again and transfer to user interactive module 12.
User interactive module 12 receives the identity information that sends over from identity information read module 11, the identity information that reads is shown to the attendant in hotel, allow the attendant that identity information is examined, then for the guest checks in, comprise the registered user action type (registering/check out), move in the time, move in number, inhabitation fate, the room number of moving in, etc.After the hotel service personnel have registered, user interactive module 12 can be set requires the hotel service personnel that the data of all inputs are confirmed, the hotel service personnel confirm to finish no problem after, user interactive module 12 sends to data processing module 13 to all identity informations and the information data of checking in.Be appreciated that the hotel service personnel also can revise or the deletion of checking out by the 12 pairs of check-in information of user interactive module, during modification, only need, obtain the register information affirmation of making amendment then and get final product according to revising requirement; When checking out, according to guest's the request of checking out, then the action type in the action type being arranged to check out and being confirmed gets final product.
The data that data memory module 14 receives from data processing module 13 arrive data storage in the database 15 (perhaps storage file) then; In like manner, it also extracts data from database or storage file, then data is sent to data processing module 13.
Be appreciated that hotel customer management method of the present invention is specific as follows described:
When the guest came the shop, identity information read module 11 obtained guest's identity information from ID card or second generation I.D. by card reader.Identity information read module 11 sends to user interactive module 12 to the identity information that gets access to then; User interactive module 12 is presented to the data that get access to the operating personnel in hotel, operating personnel by the hotel produce the information of checking in conjunction with guest's identity information, user interactive module 12 sends to data processing module 13 to the information of checking in that produces, user interactive module 12 also can be obtained the information of checking in of typing from data processing module 13, the information of checking in is made amendment or for the guest handles the service of checking out, then the result sent to data processing module 13.The data of 13 pairs of receptions of data processing module are encrypted, and then data are sent to data memory module 14.Data processing module 13 receives the data that data memory module 14 sends over simultaneously, and data are decrypted, and then the data after the deciphering is sent to user interactive module 12.The data that data memory module 14 receives from data processing module 13 in database 15 or storage file, are finished data storage work to data storage.Also can from database 15, take out data simultaneously, send to data memory module 14.
The above is preferred embodiment of the present invention only, is not to be used to limit protection scope of the present invention, all any modifications of being made within the spirit and principles in the present invention, is equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1, a kind of hotel customer management system, comprise the end of checking in, it is characterized in that: the described end of checking in comprises that successively being used to of connecting read with the identity information read module of identification id card memory information, be used for the data memory module that the keeper examines the user interactive module of registration and is used for information stores identity information.
2, hotel customer management system as claimed in claim 1 is characterized in that: described identity information read module is connected with a card reader, and it is used for online reading ID card memory information.
3, hotel customer management system as claimed in claim 2, it is characterized in that: described user interactive module receives the identity information that sends over from the identity information read module, address one or more that comprise guest's name, guest's photo, guest's identification card number, guest's date of birth and guest, and confirm registration, comprise action type, move in the time, move in number, the fate and move in one or more in the room number of living.
4, hotel customer management system as claimed in claim 3 is characterized in that: described data memory module is stored to above-mentioned identity information and register information in database or the storage file.
5, hotel customer management system as claimed in claim 4, it is characterized in that: also comprise a data processing module between described user interactive module and the data memory module, its with the identity information of user interactive module and register information encryption after intersection number store according to memory module, hand over user interactive module to handle the identity information and the register information deciphering back of data memory module.
6, hotel customer management system as claimed in claim 5 is characterized in that: described encryption and decryption is handled and is adopted DES algorithm or 128 grouping algorithms of SSF28.
7, as each described hotel customer management system of claim 1 to 6, it is characterized in that: described ID card is Chinese second generation I.D..
8, a kind of hotel customer management method is characterized in that may further comprise the steps:
A, read the induction ID card that to rewrite or the identity information of second generation resident identification card internal memory by the identity information read module;
B, carry out registration process after examining identity information;
C, storage identity information and register information.
9, hotel customer management method as claimed in claim 8 is characterized in that: described hotel customer management method also comprises calls the step that canned data is made amendment.
10, hotel customer management method as claimed in claim 9 is characterized in that: the step that comprises encryption and decryption in information stores in the described hotel customer management method and the invoked procedure.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006100645986A CN101021933A (en) | 2006-12-31 | 2006-12-31 | Hotel customer management system and method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006100645986A CN101021933A (en) | 2006-12-31 | 2006-12-31 | Hotel customer management system and method thereof |
Publications (1)
| Publication Number | Publication Date |
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| CN101021933A true CN101021933A (en) | 2007-08-22 |
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| Application Number | Title | Priority Date | Filing Date |
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| CNA2006100645986A Pending CN101021933A (en) | 2006-12-31 | 2006-12-31 | Hotel customer management system and method thereof |
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| CN (1) | CN101021933A (en) |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102012999A (en) * | 2010-12-03 | 2011-04-13 | 成都讯业科技有限公司 | Electronic file for machine-readable information cards, and implementation method and system thereof |
| CN103262518A (en) * | 2010-12-10 | 2013-08-21 | 松下电器产业株式会社 | Residential-complex system |
| CN104883260A (en) * | 2015-06-11 | 2015-09-02 | 深圳市易普森科技有限公司 | Certificate information processing and verification methods, processing terminal, and verification server |
| CN106600760A (en) * | 2016-11-07 | 2017-04-26 | 成都科曦科技有限公司 | Guest room personnel detecting system and method for automatically recognizing guest information and number of check-in people |
| CN106845260A (en) * | 2017-03-31 | 2017-06-13 | 电子科技大学 | Identity-acquiring equipment and system |
| WO2018018253A1 (en) * | 2016-07-24 | 2018-02-01 | 金蕾 | Data acquisition method and recommendation system for recommending hotel room number |
-
2006
- 2006-12-31 CN CNA2006100645986A patent/CN101021933A/en active Pending
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102012999A (en) * | 2010-12-03 | 2011-04-13 | 成都讯业科技有限公司 | Electronic file for machine-readable information cards, and implementation method and system thereof |
| CN103262518A (en) * | 2010-12-10 | 2013-08-21 | 松下电器产业株式会社 | Residential-complex system |
| CN103262518B (en) * | 2010-12-10 | 2015-08-05 | 松下电器产业株式会社 | Residential-complex system |
| CN104883260A (en) * | 2015-06-11 | 2015-09-02 | 深圳市易普森科技有限公司 | Certificate information processing and verification methods, processing terminal, and verification server |
| WO2018018253A1 (en) * | 2016-07-24 | 2018-02-01 | 金蕾 | Data acquisition method and recommendation system for recommending hotel room number |
| CN106600760A (en) * | 2016-11-07 | 2017-04-26 | 成都科曦科技有限公司 | Guest room personnel detecting system and method for automatically recognizing guest information and number of check-in people |
| CN106600760B (en) * | 2016-11-07 | 2019-06-21 | 成都科曦科技有限公司 | A kind of guests' information and the guest room personnel's detection system and method for moving in number automatic identification |
| CN106845260A (en) * | 2017-03-31 | 2017-06-13 | 电子科技大学 | Identity-acquiring equipment and system |
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Open date: 20070822 |