CH711963B1 - Electronic system for managing and transmitting requests for emergency assistance and associated method. - Google Patents

Abstract

Electronic system for managing and transmitting requests for emergency assistance, said system comprising electronic means (110) for receiving a request for emergency intervention, wherein said request for emergency intervention takes place by transmitting a request signal emergency intervention (125), an electronic computer (120) comprising at least one memory in which an intervention card is stored, associated with the said emergency intervention request, in which a plurality of telephone or indicative numbers are stored in said memory coding (141, 142) uniquely associated with a plurality of users (150) previously selected as rescuers, the said system further comprising electronic bedding transceiver means (160), configured to transmit the said request for emergency intervention to electronic devices remote (171, 172) associated with rescuers (180) through a bed signal, by selecting at least a part of said telephone or coding indicative numbers (141, 142), and to receive a rescue intervention acceptance signal (190) from one or more of said remote electronic devices (171, 172), wherein said intervention acceptance signal comprises a position data of the remote electronic device from which said intervention acceptance signal (190) comes, and intervention authorization confirmation means (200) electronically calculating a first estimated travel time (210) between a position (300) of a user to be rescued (400) and the said position (310) of the said remote electronic device (171, 172) from which the said intervention acceptance signal originates.

Description

Description

Field of the invention [0001] The present invention refers to an electronic system for managing and transmitting requests for emergency assistance.

[0002] The present invention also relates to a method for managing and transmitting requests for emergency assistance.

Prior art [0003] Many of the emergency interventions for injured people have a positive outcome in accordance with the immediate rescue of the injured person, and more generally at the time between the accident and the first emergency intervention.

[0004] This concept is widely explained in a specific meaning called "golden hour", which represents refers to the period of time ranging from a few minutes to several hours after a traumatic injury caused by an accident, during which there is the most high probability that prompt medical treatment can avoid death. To save lives, therefore, the most immediate intervention on the wounded is necessary.

[0005] Looking in more detail at the time that elapses between the act of injury (accident) and taking care of the injured patient by the hospital, it is observed that the most critical time and in any case with less surveillance is given by those moments that separate the injury from the intervention of a first responder.

[0006] This first responder, who is not necessarily a medical staff, but can for example be a volunteer with possibly basic training for emergency resuscitation through the use of defibrillator devices (BLS format rescuer).

[0007] Typically, the applicant noted that as regards the intervention of the first responder, much of the waiting time is - traditionally - due to the waiting time of an emergency vehicle such as an ambulance.

[0008] This waiting time, therefore, derives directly from the geographical proximity between a rescue vehicle and the injured person.

[0009] Localization systems for rescue vehicles are known, which allow the exact location of the rescue vehicles to be known in substantially real time by transceiving radio signals between the rescue vehicle and an operations center. This system is commonly used to select the vehicle closest to the injured person, and alert him manually - preferably but not limited to by means of a selective radio call - providing the driver with the most exact indication of the location of the injured person.

On the other hand, if the rescue vehicle is distant, traditionally the injured person takes longer to receive the first BLS treatment. This time can also lead to a poor exit solution for the injured person.

It is equally well known that in densely populated areas but not only, there are a large number of qualified rescuers, volunteers or not, or doctors, who could be promptly alerted and help the injured.

The aim of the present invention is therefore to describe an electronic system for managing and transmitting requests for emergency assistance, which allows to reduce the time of first aid intervention on an injured person, not only according to the position of rescue vehicles located in the area near the injured person.

Summary of the invention According to the present invention, therefore, an electronic system for managing and transmitting requests for intervention to the rescue is created, which allows to intervene on the injured person by checking, in the ways better described below, when a qualified first rescuer can intervene on the injured person before the arrival of the rescue vehicle, and if so, can electronically alert the said first aid so that the time necessary for the injured person to receive first aid from qualified personnel is reduced to the minimum possible.

[0014] In detail, according to the present invention, an electronic system for managing and transmitting requests for assistance is provided, as claimed in claim 1; in particular, said system comprises electronic means for receiving a request for emergency intervention, wherein said request for emergency intervention takes place by transmitting a request for emergency intervention signal, an electronic processor comprising at least one memory in the which an intervention card is stored, associated with the said request for emergency intervention, in which in said memory a plurality of telephone numbers or coding indicatives uniquely associated with a plurality of users previously selected as rescuers are stored, the said system further comprising electronic alert transceiver means, configured to transmit said request for emergency intervention to remote electronic devices associated with rescuers by means of an alert signal, selecting at least a part of said telephone numbers or coding indicatives, and to receive a signal and of emergency intervention acceptance by one or more of said remote electronic devices, wherein said intervention acceptance signal comprises a position data of the remote electronic device from which said intervention acceptance signal originates, and means confirmation of authorization for the intervention, electronically calculating an estimated first journey time between

CH 711 963 B1 a position of a user to be rescued and the said position of the said remote electronic device from which the said intervention acceptance signal originates.

According to an aspect of the present invention, the said authorization authorization intervention means electronically calculate said first estimated travel time between said position of said user to be rescued and said position of said remote electronic device from which said intervention acceptance signal comes, and they also calculate a second estimated time for the intervention of a rescue vehicle from a predefined position up to the position of said user to be rescued.

According to a further aspect of the present invention, the said intervention authorization confirmation means are configured to send a rescue intervention confirmation signal if the said second estimated travel time is greater than the said first estimated travel time. .

In a further aspect of the present invention, said second estimated travel time is calculated on the basis of an electronic estimate of the time necessary for said rescue vehicle to arrive at the position of said user to be rescued according to previously stored map data and / or electronically processed by said electronic processor.

[0018] Advantageously, in said memory, georeferenced positions of a plurality of emergency devices are previously stored, and wherein said warning signal includes data relating to said georeferenced positions of said plurality of emergency devices near the area where the said user to be rescued is present. Advantageously, in said system there are means defining a maximum number of rescuers simultaneously confirming the said signal of acceptance of a rescue intervention.

In more detail, said means are configured to transmit a denial of rescue intervention to the remote electronic device of the rescuer having sent the said signal of acceptance of said rescue intervention when the said maximum number of rescuers has been exceeded.

In a preferred and non-limiting aspect of the present invention, the said means are configured to transmit a confirmation of rescue intervention to the remote electronic device of the rescuer having sent the said signal of acceptance of said rescue intervention when said number the maximum number of rescuers was exceeded if the said position of the said rescuer is closer to the position of the said user to be rescued than the position of all the other users who previously transmitted the said acceptance of said rescue intervention.

[0021] Alternatively or in combination, said means are configured to always authorize the rescue intervention confirmation towards the remote electronic device of the rescuer having sent the said signal of acceptance of said rescue intervention when the said maximum number of rescuers has been exceeded, if the said position of the said rescuer is less than a predetermined distance with respect to the position of the said user to be rescued.

According to the present invention, a method of managing and transmitting requests for intervention to the rescue is also described, as claimed in claim 8; said method is characterized in that it comprises:

- a step of receiving a request for emergency intervention by electronic means of a management and transmission system of requests for emergency intervention, in which in said reception step there is a transmission of a request for intervention signal of rescue,

- storage step of an intervention card, associated with the said request for emergency intervention, in a memory of an electronic computer,

- a preventive memorisation step of a plurality of telephone numbers or coding codes uniquely associated with a plurality of users previously selected as rescuers,

- a transmission step of the said request for assistance by means of electronic means of alert transceiving, and in which the said transmission step of the said request for assistance comprises transmitting the said request for assistance to remote electronic devices associated with rescuers by means of an alarm signal, and comprises an electronic selection step by the said electronic processor of at least a part of said telephone numbers or coding codes,

a step of receiving a rescue intervention acceptance signal by one or more of said remote electronic devices, wherein said intervention acceptance signal comprises a position data of the remote electronic device from which said acceptance of intervention comes,

- an electronic calculation step, by means of authorization confirmation for the intervention of said system, of a first estimated travel time between a position of a user to be rescued, and said position of said remote electronic device from which it originates said intervention acceptance signal.

In one aspect of the present invention, in said method the said means for confirming the authorization to intervene perform an electronic calculation step of the said first estimated travel time between said position of said user to be rescued and said position of said remote electronic device from which the said intervention acceptance signal comes, and an electronic calculation step of a second estimated travel time for the intervention of a rescue vehicle from a predefined position with respect to the position of the said user to be rescued.

CH 711 963 B1 [0024] In a further aspect of the present invention, the said intervention authorization confirmation means send a rescue intervention confirmation signal if the said second estimated travel time is greater than the said first estimated travel time.

[0025] In detail, the said second estimated travel time is calculated on the basis of an electronic estimate of the time necessary for the said rescue vehicle to arrive at the position of the said user to be rescued according to previously stored and / or electronically processed map data from the said computer.

[0026] In said memory, georeferenced positions of a plurality of emergency devices are stored in advance, and wherein said emergency intervention signal signal includes data relating to said georeferenced positions of said plurality of emergency devices near the area. where the said user to be rescued is present.

In one aspect of the present invention, said method further comprises a step of prior storage on said electronic processor or of electronic retrieval by said electronic processor of a plurality of position data of a plurality of sanitary devices or apparatuses of aid located in the territory, and wherein said transmission step of said warning signal comprises or is followed by a transmission step of said position data of said plurality of sanitary devices towards said remote electronic devices of said rescuers.

[0028] Advantageously, the said method further comprises an electronic navigation step of a rescuer towards one of the said sanitary devices or rescue devices located throughout the territory, the said electronic navigation step following a preventive electronic selection step of one of the said Rescue devices presented on said remote electronic device of said rescuer following said transmission of said position data.

[0029] Advantageously, the said method further comprises a transmission step of a heart massage rhythm from a software application installed or in any case electronically performed on said remote electronic device by means of visual and / or sound means.

In the method according to the present invention, electronic alert transceiver means receive from the remote electronic devices of the rescuers a certain number of emergency intervention acceptance signals and if said acceptance limit is exceeded, they no longer accept new emergency signals. acceptance of rescue intervention by electronic devices of additional rescuers.

In detail, when the limit or maximum number of emergency response acceptance signals received by the electronic alert transceiver means is exceeded:

- if the new rescuer who sends a rescue intervention acceptance signal is closer than the other rescuers who have already confirmed their acceptance to the rescue intervention with respect to the position of the user to be rescued, this new rescuer is confirmed l authorization to proceed with the rescue;

- if the new rescuer who sends a rescue intervention acceptance signal is in a more distant position than at least one of the other rescuers who have already confirmed their acceptance to the rescue intervention with respect to the position of the user to be rescued, this new rescuer is denied authorization to proceed with the said rescue.

Description of the figures [0032] The invention will now be described with reference to the annexed figures in which:

fig. 1 illustrates a basic scheme of the subjects involved in the electronic management and transmission system of requests for assistance in the object of the present invention;

fig. 2 shows an example of a city map where a rescue vehicle and a rescuer are at a distance determined by a user to be rescued and can go there using a first and a second time;

fig. 3 illustrates a timing scheme involved in the operation of the system object of the present invention;

fig. 4 illustrates a scheme of commands for managing the system object of the present invention;

fig. 5 shows a further scheme of commands in the management of the system object of the present invention.

Detailed description of the invention [0033] With reference to the attached figures, the reference number 10 indicates as a whole an electronic system for managing and transmitting requests for emergency assistance.

The system 10 object of the present invention has an electronic computer 120 which preferably but not limited to is a personal computer and / or a server system, connected by known technique to electronic means for receiving a request for emergency intervention 110, that in fig. 1 are shown by way of example

CH 711 963 B1 an antenna. This representation must not be understood in a limiting way, since the said electronic means for receiving a request for emergency intervention 110 could also be or also comprise a modem connected to the internet or to the cellular telephone network. In this way, said means can receive a distress call from, for example, a mobile phone of a user close to a user to be rescued 400, or injured.

[0035] The electronic computer 120 has a memory 121 within which at least are stored:

- a plurality of telephone numbers or coding identifiers for a plurality of rescuers 180, each equipped with its own electronic device 171,172.

[0036] The said electronic device for the said rescuers 180 is alternatively and preferably a cell phone 171 or a radio or pager 172. In both cases the said electronic devices are characterized by a unique identification number or code, precisely represented from said telephone number or selective call sign or other known system.

[0037] The rescuers 180, according to the present invention, are ordinary people and not necessarily doctors or professionals employed in the rescue, who for any reason can be in the vicinity of the user to be rescued 400. The rescuers 180 are part of a plurality of persons 150 previously authorized or in any case enabled to carry out first aid maneuvers, preferably but not limited to the BLS type, on a user to be rescued. The plurality of 150 people who is enabled or authorized to operate as a rescuer is previously stored in the electronic computer 120.

[0038] The electronic computer 120 also has electronic alert transceiver means 160, preferably but not limited to comprising a telephone transmission system for making calls to fixed and / or mobile telephone numbers and / or a radio system for sending radio signals to said electronic devices. Both said telephone transceiver systems and radio system can advantageously be present together, possibly in an integrated structure, and send and receive electronic attachment signals to and from the computer on the basis of a command for the request for emergency intervention which comes to them by said electronic processor 120 on the basis of the operating characteristics of the system object of the present invention which will be better described later in the present description.

[0039] In detail, said electronic bedding transceiver means 160 send a bed signal to said remote electronic devices 171, 172 of the rescuers, preferably selecting at least a part of the latter.

The electronic bedding transceiver means 160 receive from the remote electronic devices 171, 172 a return signal which represents a rescue intervention acceptance signal 190.

[0041] In detail, the emergency intervention acceptance signal 190 is transmitted when the remote electronic device 171, 172 of the rescuer 180 is reachable; this means that if, for example, a rescuer 180 is with the cellphone switched off or with the radio or pager out of range, this rescue intervention acceptance signal 190 is not transmitted.

The intervention acceptance signal transmitted by the remote electronic devices 171, 172 preferably but not limited to a position data of the remote electronic device from which it originates. This means that the remote electronic device 171, 172 must either have positioning means - preferably electronic such as, for example, and not limited to a global positioning system GPS or similar, or still have user interface means from which it can obtain a position data introduced as input by a user and retransmitting said data together with the emergency intervention acceptance signal 190.

[0043] The electronic computer 120 therefore upon receipt of the emergency intervention acceptance signal 190, receives a confirmation of the preventive availability of one or more rescuers 180 previously memorized and a position of the same.

[0044] Inside the electronic processor 120, the means for confirming authorization for the intervention 200, made by means of a separate electronic unit or as a software algorithm operating within said electronic processor, calculate an estimated time interval which represents a first time estimated 210 of distance between a position 300 of the user to be rescued 400 and the position of said remote electronic device 171, 172 which has previously transmitted the signal for the acceptance of rescue intervention 190.

[0045] Fig. 2 visually illustrates a case in which a rescuer 180 equipped with its own radio 172 is in a predetermined position in an urban environment, represented cartographically on a monitor of an emergency management operating center to which the system object of the present invention makes boss. The first estimated time 210 is time t2.

[0046] The position 300 of the user to be rescued 400 can preferably be electronically calculated starting from the incoming call with the request for emergency intervention, or be less preferably but in any case possibly received via voice by the caller of the rescue structure.

[0047] In a preferred and non-limiting embodiment of the present invention, the electronic computer 120 also calculates a second estimated time 220 for the intervention of a rescue vehicle 500 from a predefined position

CH 711 963 B1 up to position 300 of the user to be rescued 400. Always with reference to fig. 2, the second estimated time is indicated with t1.

According to the present invention, for the rescue vehicle is meant a vehicle equipped with medical equipment and / or medical or paramedical personnel on board, preferably provided with visual or acoustic / visual signaling means, suitable for loading the wounded on board for its transport to a hospital. According to the present invention, this rescue vehicle can be a mobile vehicle on the road, such as an ambulance, or an aerial rescue vehicle such as a helicopter ambulance, or a boat and / or an off-road vehicle.

[0049] When the said calculation of the second estimated time 220 is carried out, the computer 120 immediately calculates a difference between the first and second estimated times 210, 220.

[0050] When the first estimated time 210 is less than the second estimated time 220, this means that the rescuer 180 can reach the user to be rescued 400 before the arrival of the rescue vehicle 500.

[0051] When the second estimated time 220 is less than the first estimated time 210, this means that the rescuer 180 cannot reach the user to be rescued 400 in less time than the time required for the arrival of the rescue vehicle 500; the latter therefore arrives faster.

[0052] Advantageously, this electronically calculated difference allows to confirm the intervention only when the rescuers 180 can actually arrive before the rescue vehicle, and therefore represents an important optimized management of the rescue resources that are present in the area.

The rescue vehicles 500 are typically equipped with global positioning means which allow the operations centers to know their position in real time.

[0054] When the second estimated time 220 is calculated, a position request signal is also sent to the emergency vehicles 500 which may be present on the territory, via the electronic transceiver of warning 160, which respond to the request with the transmission of a position signal which is then represented in the control center on user interface means of a known type preferably but not limited to comprising a monitor, in cartographic form.

[0055] On the basis of a pre-existing and stored cartography or in any case electronically found by the electronic computer 120, the system object of the present invention electronically calculates what is the time required for the rescue vehicle 500 to reach the position 300 of the user to be rescued 400 on the basis of the roads actually present.

Preferably, the first estimated time 210 is also calculated in the same way. This advantageously allows to have a very precise estimate of the intervention times of the rescuers 180 and of the rescue vehicle 500, because it would be wrong to assume that both can "jump" buildings or pass through them in a straight line joining a point of their position with the point of the user to be rescued 400.

In a preferred and non-limiting embodiment of the system 10 object of the present invention, georeferenced positions 820 are optionally stored in the electronic computer 120 on the territory of a plurality of rescue devices (for example and not limited to defibrillators automatic) which advantageously allow the rescuer 180 to intervene on the patient in a much more effective way. In this case, during the transmission of the warning signal, the said signal also includes the transmission of the said georeferenced positions 820 of the plurality of emergency devices close to the area where the user to be rescued 400 is present.

[0058] In this regard, therefore, prior to the transmission of the warning signal, the electronic computer 120 first recalls the positions of the said rescue devices from the memory, then electronically compares their positions with that of the user to be rescued 400 and therefore , on the basis of a previously defined radius, electronically identifies whether the positions of the said rescue devices lie within a radius predefined by the position of the user to be rescued 400 and, if so, sends data relating to these latter positions in the signal warning.

[0059] Fig. 3 illustrates a schematic diagram of the times during a request for intervention to a user to be rescued 400. Following a call which represents the request for emergency intervention signal 125, which is received by the medical emergency service, the electronic processor 120 receives a request to open an intervention card 123 and sends to a plurality of rescuers 180 an alert signal 181 to which some rescuers whose electronic device 171, 172 is active or reachable sends an intervention acceptance signal 190. Together the coordinates of the position 310 of the rescuer 180 are sent to this signal.

[0060] At this point, depending on whether the first estimated time is less than the second estimated time (t2 <t1) or vice versa (t2 <t1),

- if the first estimated time 210 is less than the second estimated time, an authorization confirmation signal for intervention 200 is sent to the selected rescuer user electronic device 180, and a real-time tracking 900 is followed electronically. This tracking takes place through the continuous and / or repeated transmission of position data of said electronic device 171.172 of said user to the electronic computer 120.

CH 711 963 B1

- if the first estimated time 210 is greater than the second estimated time, an electronic refusal signal for intervention 201 is sent to the electronic device 171.172 associated with said rescuer 180.

[0061] Figs. 4 and 5 illustrate respective control schemes in the management of the system object of the present invention. In the system object of the present invention, a plurality of functional elements are distinguished, among which an external system 1000, an API 1001 and a mission control 1002.

Upon the creation of a mission request 1003, transmitted from the external system 1000 to API 1001, the mission card 123 is created and an API of a mission 1004 is requested from the API towards the mission control 1002. Immediately thereafter, API 1001 transmits a creation of a response 1005 to the external system. [0064] From the external system 1000, requests for mission 1006 are sent to API 1001 and are therefore transmitted with a mission 1008 update to mission control 1002.

[0065] Where the external system 1000 requests information on the rescue mission, this system generates a signal requesting information on mission 1009 and transmits it to API 1001 which retransmits it (arrow 1010 in fig. 4) to the control mission 1002.

[0066] At this point the API itself transmits the information on the requested mission 1011 to the external system 1000. [0067] Preferably, but not limited to, the mission information includes the following fields:

- unique mission identification code;

- first name;

- telephone number and contact details of the rescuer 180.

[0068] The external system 1000 can also send a request cancellation of mission 1012 to API 1001, which therefore sends a command to update the status of mission 1014 transmitted to mission control 1002. The API itself at this point sends to the external system 1000 a cancellation of the response 1013. [0069] As finally illustrated in fig. 4, the system object of the present invention also includes an event broker 1032 which in turn interfaces with a publishing interface 1030 (publisher) and a subscription interface 1031. In turn, the event broker communicates in cascade with an event topic .

From the operational point of view, the publishing interface 1030 can send a register command 1015 to the event broker 1032, which executes an add publisher command 1016a following which the publishing interface 1030 sends a publish command 1017 to the event broker. The latter at this point sends a creation command (create) 1018 to the event topic.

[0071] The external system representing the subscriber 1031 sends at this point to the event broker 1032 a registration command 1019 following which the latter performs an action of adding a subscriber 1020. Therefore, the external system representing the subscriber 1031 sends an event registration request to the event broker 1032 which carries a parameter containing at least the name of the event itself. The event broker 1032 sends an addHandler 1022 command to the event topic.

[0072] Finally, a number of event cancellation commands 1023 (Fireevent) can be sent directly from the publication interface 1030 directly to the event broker 1032 from which a GetHandlers 1024 command is sent to the event topic. The event broker 1032 at this point sends a call subscriber 1025 request to the external system.

In particular, if the user of the system object of the present invention communicates with a remote electronic device 172 in the form of a mobile phone, it is possible to use on this device a software application that allows the automatic login of the rescuer 180 on the system object of the present invention so as to allow the possibility of a prompt reception of the lodging signal.

[0074] Through the software application it is possible to access the map stored or otherwise found on the electronic computer 120, to view the list of emergency devices near the rescuer himself. Therefore the software application displays a map on the screen of the electronic device 172 supplied to the rescuer, from which he reaches both his position 310 and the position of the rescue devices, thus being able to quickly view the best strategy for performing the rescue.

[0075] Furthermore, on the map he can also interact, for example by touching the position corresponding to the identified rescue device; with said interaction a request for data transmission of said rescue device to the electronic processor 120 is obtained, which responds by transmitting said data to the requesting electronic device which preferably but not limited to, for example, include an image of said emergency device rescue.

[0076] The software application also advantageously includes a navigation function, which if activated by the rescuer 180, guides the latter towards the position of the estimated rescue device. This function of the software application is managed independently independently of the system 10.

[0077] A further function of the software application described herein also consists in the possibility of managing a rhythm function of the heart massage. Through this function, the software application causes the emission of a signal

CH 711 963 B1 audible at the rate necessary for the emission of a cardiac massage. In this way it is possible to obtain greater efficacy in the heart massage itself, since this is carried out with a sound guide at the right rhythm, and the rescuer is prevented, for whatever reason, from diverging from the most appropriate massage rhythm. The rhythm imposed by an audible signal can also be imposed by visual signals, such as for example a flashing of the screen of the electronic device supplied to the rescuer.

Specifically, the software application object of the present invention, when the said warning signal is received, causes the electronic device to emit a sound signal. The rescuer user 180 then accesses an "Emergency" section of the said software application, in which one or more active emergencies are present. Rescuer 180 selects one of the aforementioned emergencies and the software application causes the opening of a display with minimum details relating to the intervention. Confirmation of availability of the rescuer 180 takes place by means of a command sent by the said rescuer through the application and only when the intervention times are verified as described above, then the system object of the present invention transmits to the electronic device of the rescuer 180 I complete data of the intervention.

In a further embodiment, the system 10 object of the present invention is configured to allow communication between an operating center and the rescuer 180. Technically this is accomplished by selecting one of the remote electronic devices 171, 172 of one of the rescuers 180 directly through the electronic processor 120, and sending to the latter alternatively:

- a command for requesting the opening of a telephone communication session (incoming call to the remote electronic device 171, which as mentioned is a mobile phone) or VoIP according to the prior art;

- sending a selective call request radio signal to the remote electronic device 172, which as said is a radio or pager.

[0080] The establishment of a call between the central and the rescuer allows the latter to have clearer indications on the rescue to be carried out and possibly interact with personnel present in the operations center if the execution of the rescue presents any unexpected difficulties of any kind.

The applicant points out that the establishment of a call between the control unit and the rescuer can take place in any operating phase of the system 10 object of the present invention, and therefore not only after the sending of the warning signal 160 or of the acceptance of the rescue intervention 190, but also before the electronic sending of said signals.

[0082] With the establishment of the call, optionally a video data stream can also be transmitted from the remote electronic device 171,172 to the processor 120. This transmission of the video data stream occurs according to a known technique, and advantageously allows greater awareness. the situation of the intervention to the personnel of the operations center where the electronic computer 120 is located or which operates through it.

Furthermore, the system object of the present invention can also be integrated with external systems, expanding their functionality and applications.

Finally, the applicant has found that in the procedure for accepting calls from rescuers or first responders there may or may not be an acceptance limit per category.

If there is an acceptance limit by category, the electronic alert transceiver means 160 receive from the remote electronic devices 171.172 of the rescuers a certain number of emergency intervention acceptance signals 190 and if the said acceptance limit is exceeded , no longer accept new signs of acceptance of rescue intervention 190 by electronic devices of further rescuers. This on the one hand leads to efficiency in the management of the rescue intervention, since the number of personnel that can be alerted is limited, limiting the use of human resources and therefore costs.

[0086] However, the use of a limit on the number of "hard" type emergency response acceptances 190, such as the one described, does not take into account the proximity of new rescuers 180 who may be closer than those who already have confirmed the acceptance of the rescue intervention, but that simply - for any reason, they took longer to respond to said request for help.

[0087] In this case, the use of a "hard" type of emergency response acceptance 190 causes an inefficiency in the management of the rescue itself. In other words, the use of a "hard" limit requires a careful selection of the number of rescuers that can be authorized, and often this number must be manually adapted or varied from time to time according to the type of request for intervention.

[0088] The applicant therefore found the need to create a "soft" type rescue algorithm, which allows to overcome the overall efficiency of the "hard" type algorithm.

[0089] In the "soft" type algorithm:

- the electronic computer 120 always contains a maximum number of emergency intervention acceptance signals 190 by the respective rescuers;

-when the maximum limit or number of emergency intervention acceptance signals 190 received by the electronic means of alert transceiving 160 is exceeded:

CH 711 963 B1

- if the new rescuer 180 who sends a rescue intervention acceptance signal 190 is closer than the other rescuers 180 who have already confirmed their acceptance to the rescue intervention 190 with respect to the position 300 of the user to be rescued 400, a this new rescuer is confirmed the authorization to proceed with the rescue;

- if the new rescuer 180 who sends a rescue intervention acceptance signal 190 is in a more distant position than at least one of the other rescuers 180 who have already confirmed their acceptance to the rescue intervention 190 with respect to the position of the user to be rescued 400, this new rescuer is denied authorization to proceed with said rescue.

In a preferred embodiment, moreover, the algorithm for accepting and confirming the rescue intervention towards the rescuers, is configured in such a way that the electronic alert transceiver means 160, when they receive an acceptance signal of rescue intervention 190 by a rescuer, even outside the numerical limit previously imposed, and when said rescuer 190, following the calculation as previously described, shows that he is at a distance less than 500 m with respect to position 300 of the user to be rescued 400, this rescuer 190 is in any case authorized to proceed with the rescue and therefore can be electronically authorized to proceed with the intervention as described above.

[0091] This feature advantageously allows to have a sort of bypass that always allows an intervention as quick as possible on the patient.

[0092] A further development of the present algorithm described up to now consists in verifying, following the acceptance of the rescue intervention 190, by means of tracking 900, the effective approach of the rescuer to the position 300 of the user to be rescued 400. If the rescuer 180 has not on average approached the position of the user to be rescued 400, this rescuer 180 is excluded from the list of rescuers actually operating. This means that at the level of the computer 120 the number of rescuers who have confirmed the acceptance of the rescue intervention 190 is decreased by one unit, thus giving way to the operational entrance of a new rescuer 180 whose distance from the position 300 of the user to be rescued 400 would be even greater than that of other rescuers.

[0093] Optionally, the remote electronic device 171 can integrate a software application to communicate with a clock equipped with a display on which some operating parameters of the rescue mission and / or of the status on the request and acceptance of the rescue itself can be verified.

[0094] This software application, preferably but not limited to, includes means for allowing a visualization of the list of missions, for example in the form of a tab, the result of the acceptance of the request for rescue intervention 190, information about the active mission and details on the mission, any electronic buttons for requesting an emergency number (e.g. 144 or 1414 Rega), the list of defibrillator devices closest to the calculated position of said remote electronic device 171, the detail of the AED and a sound of a heartbeat to help the rescuer calculate the heart rate of the injured person when he is reached.

The applicant points out that through the opening of a radio or VoIP channel capable of causing an audio data flow to flow between the remote electronic device 171, 172 and the computer 120, it is therefore possible to transmit noises related to beats cardiac of the user 400 to be rescued, which can therefore be processed directly by the electronic processor 120 preferably together with an electrocardiographic trace which is optionally transmitted as electronic data together or alternatively by the remote electronic device 171, 172 towards said electronic processor 120. The electronic computer 120 has a computational capacity such as for example to filter the electrical noise of the electrocardiographic trace and send it or allow it to be displayed to a doctor in substantially real time.

Optionally, the system object of the present invention can be made interacting with interactive glasses with Google Glass, so as to allow a more favorable transmission of the operating scenario.

[0097] In addition, through the software application possibly installed on the remote electronic device 171 if a mobile phone, it is possible to transmit to the electronic computer 120 also documentation regarding the rescue and end-of-call feedback from the rescuer.

[0098] The integration with external devices of the system, such as the DriveOnStreet application also allows you to check the type of means of locomotion on which the rescuer is moving.

[0099] The electronic computer 120 can also be optionally configured to manage a plurality of scenarios of operational intervention by the rescuers, therefore dividing for example several rescuers 180 into distinct groups, operating on the same or on different interventions, possibly integrating a tracking map of the various rescuers in substantially real time.

[0100] Finally, in a further preferred and non-limiting embodiment of the present invention, the system comprises means for alerting and preferably automatic drone driving.

[0101] In detail, when the position 300 of the user to be rescued 400 is established, an automatic drone start procedure is started, from the place of departure to said position 300, following a predefined path

CH 711 963 B1 or adaptable from time to time to operational situations and scenarios. The drone is equipped with a cardiac resuscitation device such as a defibrillator.

[0102] The applicant believes that the automatic start of the drone represents an undoubted operational advantage in particular when the accident occurs in places where primary care healthcare resources are as far away from the rescuer or from the nearest trained rescuers as from user to be rescued 400 himself. The advantages of the system object of the present invention are clear in the light of the foregoing description.

[0103] In particular, through the system 10 object of the present invention it is possible to reduce the time necessary for an intervention on an injured person, since rescuers possibly present in the area can come to provide assistance to the injured person before the vehicle arrives rescue.

Nonetheless, through the system object of the present invention, the rescue takes place efficiently, that is, the effective commitment of the rescue personnel occurs only when this - by means of electronic calculations - can actually intervene before a vehicle of rescue. Therefore advantageously through the system object of the present invention, the use of rescue personnel - especially when voluntary - is not done blindly, but with a preventive calculation of the actual arrival time on the injured person. Therefore the resources of the rescue personnel can advantageously be optimized.

Furthermore, through the system object of the present invention it is possible to monitor in real time not only the position of rescue vehicles but also of the rescuer staff itself, and advantageously keep statistical track of the interventions performed over time.

[0106] Indirectly, through the system object of the present invention it is therefore possible to monitor, on the basis of the mutual position between the injured person, the rescue vehicles and the rescue personnel, which are actually the most favorable roads to follow in the event of rescue.

[0107] Finally, it is clear that additions, modifications or obvious variations can be applied to the subject of the present invention for a person skilled in the art without thereby departing from the scope of protection provided by the appended claims.

Claims (15)

claims 1. Electronic system for managing and transmitting requests for assistance, said system comprising: an electronic processor (120) comprising electronic means (110) for receiving a request for assistance, in which said request for intervention of assistance occurs by transmitting a request for emergency intervention signal (125); said electronic processor (120) comprising at least one memory in which an intervention card is stored, associated with said request for emergency intervention, in which in said memory a plurality of telephone numbers or coding indicatives (141, 142) are uniquely stored associated with a plurality of users (150) previously selected as rescuers, the said system further comprising electronic alert transceiver means (160) operatively connected to the electronic processor (120) and configured to transmit the said request for emergency intervention to devices remote electronic (171,172) associated with rescuers (180) by means of an alarm signal, selecting at least a part of said telephone numbers or coding indicatives (141, 142), and to receive an emergency intervention acceptance signal (190) from part of one or more of said remote electronic devices (171,172), in which the de The tripping acceptance signal comprises a position data of the remote electronic device from which said tripping acceptance signal (190) comes, and means of confirming authorization for tripping (200), electronically calculating an estimated first time (210 ) traveling between a position (300) of a user to be rescued (400) and the said position (310) of the said remote electronic device (171,172) from which the said intervention acceptance signal originates; wherein said intervention authorization confirmation means (200) electronically calculate said first estimated travel time (210) between said position (300) of said user to be rescued (400) and said position (310) of said remote electronic device from which the said intervention acceptance signal (190) comes, and they also calculate a second estimated time (220) for the intervention of a rescue vehicle (500) from a predefined position to the position of the said user to be rescued (400), and wherein said intervention authorization confirmation means (200) are configured to send a rescue intervention confirmation signal (700) if said second estimated travel time (220) is longer with respect to said first estimated travel time (210). System according to claim 1, wherein said second estimated travel time (220) is calculated on the basis of an electronic estimate of the time necessary for said rescue vehicle to arrive at the position of said user to be rescued (400) according to cartographic data (810) previously stored and / or electronically processed by said electronic computer (120). System according to any one of the preceding claims, wherein in said memory georeferenced positions (820) of a plurality of emergency apparatuses are previously stored, and wherein said warning signal comprises data relating to said georeferenced positions (820 ) of said plurality of rescue devices near the area where said user to be rescued (400) is present. CH 711 963 B1 System according to any one of the preceding claims, in which there are software means defining a maximum number of rescuers (180) simultaneously confirming the said signal for acceptance of a rescue intervention (190). System according to claim 4, wherein said means are configured to transmit a refusal of rescue intervention (190) to the remote electronic device (171,172) of the rescuer having sent the said signal of acceptance of said rescue intervention (190) when the said maximum number of rescuers has been exceeded. System according to claim 5, wherein said means are configured to transmit a rescue intervention confirmation to the rescuer's remote electronic device (171.172) having sent the said signal of acceptance of said rescue intervention (190) when the said maximum number of rescuers has been exceeded if the said position (310) of the said rescuer (180) is closer to the position (300) of the said user to be rescued (400) than the position of all the other users who previously sent the said acceptance of said rescue intervention (190). System according to claim 4, wherein said means are configured to always authorize the rescue intervention confirmation to the remote electronic device (171,172) of the rescuer having sent the said signal of acceptance of said rescue intervention (190) when said maximum number of rescuers has been exceeded, if said position (310) of said rescuer (180) is less than a predetermined distance from the position (300) of said user to be rescued (400). 8. Method of management and transmission of requests for intervention to the rescue, said method being characterized in that it comprises: - an initial step of memorizing a plurality of telephone numbers or coding codes (141, 142) uniquely associated with a plurality of users (150) previously selected as rescuers, - a step for receiving a request for emergency intervention by electronic means (110) of a management and transmission system for requests for emergency intervention, in which in said reception step there is a transmission of a request signal of emergency intervention (125), - a step for memorizing an intervention card, associated with said request for emergency intervention, in a memory of an electronic computer (120), - a transmission step of the said request for assistance by means of electronic means of alert transceiving (160), and in which the said transmission step of the said request for assistance comprises transmitting the said request for assistance to remote electronic devices (171,172) associated with rescuers (180) by means of an alarm signal, and comprises an electronic selection step by the said computer (120) of at least a part of said telephone or coding indicative numbers (141, 142), - a step for receiving a rescue intervention acceptance signal (190) by one or more of said remote electronic devices (171, 172), wherein said intervention acceptance signal comprises a device position data remote electronic from which said intervention acceptance signal (190) comes, - an electronic calculation step, by means of confirmation of authorization of the intervention (200) of said system, of a first estimated travel time (210) between a position (300) of a user to be rescued (400), and the said position (310) of the said remote electronic device (171,172) from which the said intervention acceptance signal originates in which the said intervention authorization confirmation means (200) perform an electronic calculation step of the said first half estimated (210) distance between said position (300) of said user to be rescued (400) and said position (310) of said remote electronic device from which said intervention acceptance signal (190) comes, and a step of electronic calculation of a second estimated travel time (220) for the intervention of a rescue vehicle (500) from a pre-defined position with respect to the position of the said user to be rescued (400) and in which the said means of c upon authorization of the intervention (200) they send a distress confirmation signal (700) if the said second estimated time (220) of travel is greater than the said first estimated time (210) of travel. Method according to claim 8, wherein said second estimated travel time (220) is calculated on the basis of an electronic estimate of the time necessary for said rescue vehicle to arrive at the position of said user to be rescued (400) according to cartographic data (810) previously stored and / or electronically processed by said electronic computer (120). Method according to any one of claims 8-9, wherein in said memory georeferenced positions (820) of a plurality of emergency devices are previously stored, and wherein said signal signal of request for emergency intervention (125 ), includes data relating to the said georeferenced positions (820) of the said plurality of rescue devices close to the area where the said user to be rescued (400) is present. Method according to any one of claims 8-10, further comprising a storage step on said electronic processor (120) or for electronic retrieval by said electronic processor (120) of a plurality of position data of a plurality of sanitary devices or rescue devices located on the territory, and wherein said transmission step of said warning signal includes or is followed by a transmission step of said position data of said plurality of sanitary devices towards said remote electronic devices (171, 172) of the said rescuers. CH 711 963 B1 12. Method according to claim 11, further comprising an electronic navigation step of a rescuer (180) towards one of said sanitary devices or rescue devices located in the territory, said electronic navigation step following a preventive electronic selection step of one between said rescue devices presented on said remote electronic device (171, 172) of said rescuer (180) following said transmission of said position data. Method according to any one of claims 8-12, further comprising a transmission step of a heart massage rhythm from a software application installed or in any case electronically performed on said remote electronic device (171, 172) by means of visual means and / or sound. Method according to any one of the preceding claims 8-13, wherein electronic alert transceiver means (160) receive from the remote electronic devices (171,172) of the rescuers a certain number of emergency intervention acceptance signals (190) and if an acceptance limit is exceeded, they no longer accept new rescue intervention acceptance signals (190) from electronic devices of additional rescuers. Method according to claim 14, wherein when the limit or maximum number of emergency response acceptance signals (190) received by the electronic alert transceiver means (160) is exceeded: - if the new rescuer (180) who sends a rescue intervention acceptance signal (190) is closer than the other rescuers (180) who have already confirmed their acceptance to the rescue intervention (190) with respect to the position ( 300) of the user to be rescued (400), the authorization to proceed with the rescue is confirmed to this new rescuer; - if the new rescuer (180) who sends a rescue intervention acceptance signal (190) is in a more distant position than at least one of the other rescuers (180) who have already confirmed their acceptance to the rescue intervention (190) with respect to the position of the user to be rescued (400), this new rescuer is denied authorization to proceed with said rescue. CH 711 963 B1 CH 711 963 B1 CH 711 963 B1 DISCLAIMER ΑΟΟΕΠΑΖΙΟΝΕ CH 711 963 B1 CH 711 963 B1 1030 1031 1032