AU2015101437B4 - Systems and methods for a conveyance - Google Patents

Systems and methods for a conveyance Download PDF

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Publication number
AU2015101437B4
AU2015101437B4 AU2015101437A AU2015101437A AU2015101437B4 AU 2015101437 B4 AU2015101437 B4 AU 2015101437B4 AU 2015101437 A AU2015101437 A AU 2015101437A AU 2015101437 A AU2015101437 A AU 2015101437A AU 2015101437 B4 AU2015101437 B4 AU 2015101437B4
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Australia
Prior art keywords
processing system
conveyance
data
passenger
mobile device
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AU2015101437A4 (en
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Nigel Reginald Tooth
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TRANSPORTME Pty Ltd
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Transp Pty Ltd
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Priority to AU2017100964A priority patent/AU2017100964A4/en
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Abstract

A system including a mobile device associated with a conveyance and a server processing system. The mobile device includes a processor and a memory. The mobile device further includes or is in data communication with a reader. The mobile device is configured to: 5 receive, from the reader, data read from a card associated with a user boarding the conveyance, wherein the read data is indicative of an identifier associated with the user; and transfer, to a server processing system via a network, data indicative of the identifier associated with the user. The server processing system includes a processor and a memory. The server processing system is configured to: receive, via the network and from the 10 mobile device, data indicative of the identifier associated with the user; and transfer, to third party processing system, data indicative of the passenger being on board the conveyance.

Description

- 1 - Ο (N +-> Ο ο ο ο Η Ο ΙΟ Ο (Ν SYSTEMS AND METHODS FOR A CONVEYANCE Field of Invention
The present invention relates to systems and methods for a conveyance. 5
Background
Currently ticket issuing machines that exist on a conveyance, such as a bus, are fairly crude. Such devices either require substantial input from the driver in order to issue a ticket, and/or potentially the driver is required to manually determine what is a sufficient 10 ticket to issue for a new passenger (i.e. the driver may need to be aware that a ticket for four sections has to be issued for the pick-up and destination indicated by the new passenger). In order for drivers to meet required transport schedules, the ticket issuing process needs to be conducted expeditiously which currently is an issue as the passenger has to verbally convey the destination and potentially the type of ticket to the driver. 15 20 25 30
In addition, passengers are required to typically indicate to the driver of the conveyance to stop at their stop along the route. For example, a button or chain is usually pressed or pulled to activate a signal such that the driver is aware that the conveyance should stop at the next designated location. However, in the event that a passenger is unfamiliar with the area, the passenger may not be aware when to indicate to the driver to stop. Upon boarding, the passenger may request the driver to stop at a particular stop due to their unfamiliarity with the area, however it is common that the driver forgets this request due to the number of passengers being catered for as well as the driver's concentration on operating the conveyance.
Another problem that exists in the conveyance industry is a passenger waiting for the conveyance to arrive. For example, in the bus industry, this can be problematic as the passenger is provided no feedback as to where the bus in currently on route and how long should the passenger wait until arranging for alternate means of transport.
Another problem that exists is a third party being aware whether an individual has boarded or left a conveyance. For example, in relation to school children, parents would like to be -2- ΙΟ ο (Ν '(j Ο ο ο ο Η Ο Η Η Ο (Ν 10 15 inforaied in near real time that their child has boarded the school bus at home. Furthermore, parents would like to be informed in near real time. This problem can also extend to other individuals such as the elderly and the like where a third party would like to be informed when the individual boards and exits the conveyance. Currently, there are no mechanisms which allow for such notifications to take place.
Therefore, there is a need to alleviate one or more of the above-mentioned disadvantages.
The reference in this specification to any prior publication (or information derived from it), or to any matter which is known, is not, and should not be taken as an acknowledgment or admission or any form of suggestion that the prior publication (or information derived from it) or known matter forms part of the common general knowledge in the field of endeavour to which this specification relates.
Summary
This summary is provided to introduce a selection of concepts in a simplified form that are further described below in the Preferred Embodiments. This summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used to limit the scope of the claimed subject matter. 20
In one aspect there is provided a system including a mobile device associated with a conveyance and a server processing system, wherein: the mobile device includes a processor and a memory, wherein the mobile device further includes or is in data communication with a reader, wherein the mobile device is 25 configured to: receive, from the reader, data read from a card associated with a user boarding the conveyance, wherein the read data is indicative of an identifier associated with the user; transfer, to a server processing system via a network, data indicative of the 30 identifier associated with the user; and the server processing system includes a processor and a memory, wherein the server processing system is configured to: ΙΟ ο (Ν '(j Ο ο ο m ο ΙΟ Ο (Ν 25 receive, via the network and from the mobile device, data indicative of the identifier associated with the user; and transfer, to third party processing system, data indicative of the passenger being on board the conveyance. 5
In certain embodiments, the reader is an contactless card reader which reads data from an integrated circuit associated with the card.
In certain embodiments, the contactless card reader is integrated with a printer in data 10 communication with the mobile device for printing a ticket for one or more other passengers of the conveyance.
In certain embodiments, the mobile device further includes a location receiver, wherein the third party processing system is configured to transfer a request to the server processing 15 system for a location of the conveyance associated with the user, wherein the server processing system is configured to: receive, from the mobile device, location data indicative of a location of the conveyance; and transfer the data to the third party processing system indicative of the user being on 20 board on the conveyance and further indicative of the location of the conveyance.
In certain embodiments, the server processing system is configured to: receive, from the mobile device, data indicative of a departure point and a destination point of the user; and facilitate charging a fare to an account associated with the user, wherein the fare is based on the departure point and the destination point.
In another aspect there is provided a processing system for ticket management of a conveyance, wherein the processing system is a mobile device including a processor, a 30 memory and a GPS unit, wherein the processing system is configured to: determine, using the GPS unit, a current location of the conveyance; ο (N 'ί—> Ο ο ο m Ο Η Ο (Ν 25 receive a request to issue a ticket to a passenger, wherein the request is indicative of the destination for the passenger; generate a ticket based on the current location and the destination; and store a ticket record in a ticket data store of the memory. 5
In certain embodiments, the processing system is configured to instruct a printer to print a physical version of the ticket.
In certain embodiments, the processing system determines, using the current location, one 10 or more ticket records in the memory, and route data stored in the memory, if the conveyance is to stop at an upcoming location, wherein in response to a positive determination the processing system indicates a stop reminder.
In certain embodiments, the processing system includes or is in communication with a 15 scanner device, wherein the processing system is configured to: receive scan data from the scanner device operated to scan pre-purchased ticket data presented by a passenger processing system associated with the passenger, wherein the pre-purchased ticket data is indicative of a pre-purchased ticket by the passenger; determine based on at least one of ticket data stored in memory and a remote ticket 20 data store, whether the pre-purchased ticket is valid; and present, based on the determination, the validity of the pre-purchased ticket.
In certain embodiments, the processing system includes or is in communication with a scanner device, wherein the processing system is configured to: receive scan data from the scanner device operated to scan coded data presented by a passenger processing system associated with the passenger, wherein the scan data is indicative of a ticket details for a requested ticket for the passenger; and generate the ticket based on the current location and the ticket details indicated by the scan data. 30
In certain embodiments, the processing system is configured to: Ο (N Ο ο ο ο m Η Ο ιη ο (Ν 10 in determine a broadcasting identity for a passenger processing system associated used by the passenger for purchasing a ticket; and presenting an alert in the event that a broadcast signal indicative of the broadcasting identity of the passenger processing system is received after the conveyance has proceeded past the passenger's destination.
In certain embodiments, the processing system is configured to: periodically determine, using the GPS unit, a plurality of time-stamped locations whilst the conveyance is travelling; store, in the memory, GPS data indicative of the plurality of time-stamped locations; and periodically transfer, to a server processing system, the GPS data in order to provide a current location of conveyance to one or more querying devices. 15 In another aspect there is provided a computer readable medium including executable instructions for configuring a processing system for ticket management of a conveyance, wherein the processing system is a mobile device including a processor, a memory and a GPS unit, wherein the executable instructions configure the processing system to: determine, using the GPS unit, a current location of the conveyance; 20 receive a request to issue a ticket to a passenger, wherein the request is indicative of the destination for the passenger; generate a ticket based on the current location and the destination; and store a ticket record in a ticket data store of the memory. 25 In certain embodiments, the processing system is configured to instruct a printer to print a physical version of the ticket.
In certain embodiments, the processing system determines, using the current location, one or more ticket records in the memory, and route data stored in the memory, if the 30 conveyance is to stop at an upcoming location, wherein in response to a positive determination the processing system indicates a stop reminder. Ο (N Ο Ο ο m ο ^Τ) Ο (Ν
In certain embodiments, the processing system includes or is in communication with a scanner device, wherein the processing system is configured to: receive scan data from the scanner device operated to scan pre-purchased ticket data presented by a passenger processing system associated with the passenger, wherein 5 the pre-purchased ticket data is indicative of a pre-purchased ticket by the passenger; determine based on at least one of ticket data stored in memory and a remote ticket data store, whether the pre-purchased ticket is valid; and present, based on the determination, the validity of the pre-purchased ticket. 10 In certain embodiments, the processing system includes or is in communication with a scanner device, wherein the processing system is configured to: receive scan data from the scanner device operated to scan coded data presented by a passenger processing system associated with the passenger, wherein the scan data is indicative of a ticket details for a requested ticket for the passenger; and 15 generate the ticket based on the current location and the ticket details indicated by the scan data.
In certain embodiments, the processing system is configured to: determine a broadcasting identity for a passenger processing system associated 20 used by the passenger for purchasing a ticket; and presenting an alert in the event that a broadcast signal indicative of the broadcasting identity of the passenger processing system is received after the conveyance has proceeded past the passenger's destination. 25 In certain embodiments, the processing system is configured to: periodically determine, using the GPS unit, a plurality of time-stamped locations whilst the conveyance is travelling; store, in the memory, GPS data indicative of the plurality of time-stamped locations; and 30 periodically transfer, to a server processing system, the GPS data in order to provide a current location of conveyance to one or more querying devices. in ο (N '(j O o o
m O in o (N -7-
In another aspect there is provided a system for management of a conveyance fleet, wherein the system includes: a plurality of processing systems, each processing system being configured according to the first aspect to store and transfer GPS data; and 5 a server processing system in communication with the plurality of processing systems.
In certain embodiments, the system includes a computer readable medium for configuring a passenger processing system, wherein the passenger processing system is configured to 10 issue to a server processing system a request for estimated time of arrival at a departure point for a conveyance of the conveyance fleet, wherein the server processing system is configured to determine, based on the GPS data for the conveyance the estimated time of arrival and transfer a response indicative of the estimated time of arrival to the passenger processing system. 15
In certain embodiments, the passenger processing system includes a GPS unit, wherein the departure point of the request is generated using a current location indicated by the GPS unit of the passenger processing system. 20 In certain embodiments, the server processing system determines the estimated time of arrival further based on historical data.
In another aspect there is provided a plurality of computer readable mediums for management of a conveyance fleet, wherein the plurality of computer readable mediums 25 include: a first computer readable medium configured according to the second aspect to scan coded data indicative of ticket details; and a second computer readable medium including executable instructions for configuring a passenger processing system to generate coded data indicative of ticket 30 details for a passenger, wherein the coded data presented by the passenger processing system is scannable by the scanner device of the processing system for generating the ticket. -8- ο (N i (X) o m o ^T) O (N 0
In another aspect there is provided a plurality of computer readable mediums for management of a conveyance fleet, wherein the plurality of computer readable mediums include: a first computer readable medium configured according the second aspect to generate GPS data; and a second computer readable medium including executable instructions to configure a passenger processing system, wherein the passenger processing system is configured to issue to a server processing system a request for estimated time of arrival at a departure point for a conveyance of tlie conveyance fleet, a third computer readable medium including executable insfiuctions to configure the server processing system to: determine, based on the GPS data for the conveyance the estimated time of arrival and transfer a response to the passenger processing system indicative of the estimated time of arrival.
In another aspect there is provided a system including a mobile device associated with a conveyance, a server processing system, and a computer application executable by a third pairty processing system, wherein: the mobile device includes a location receiver, wherein the mobile device further :0 includes or is in data communication with a reader, wherein the mobile device is configured to: receive, from the reader, data read from a card associated with a passenger boarding the conveyance, wherein the read data is indicative of an identifier associated with the passenger; 25 transfer, to a server processing system via a network, data indicative of the identifier associated with the passenger; obtain, using the location receiver of the mobile device, location data indicative of a location of the conveyance over time; and transfer, via the network, the location data to the server processing system; 30 the server processing system includes a processor and a memory, wherein the server processing system is configured to:
8A r- ο (N 00 o m o IT) O (N 0 receive, via the network and from the mobile device, data indicative of the identifier associated with the passenger; transfer, via the network to the third party processing system operated by a third party associated with the passenger, a push notification indicative of the passenger being on board the conveyance; receive, via the network, from the mobile device, the location data; receive, via the network from the third party processing system, a request for a current location of the conveyance; and transfer, via the network to the third party processing system, a current location of the conveyance based on the location data; and the computer application including executable instructions which, when stored in memory of the third party processing system and executed by a processor of the third party processing system, cause the third party processing system to: receive, via the network, the push notification indicative of the passenger being on board the conveyance; present the push notification; transfer a request to the server processing system for the current location of the conveyance; receive, via the network from the server processing system, the current location of the conveyance; and present a map interface indicative of the current location of the conveyance.
In another aspect there is provided a method including: receiving, at a mobile device from a reader, data read from a card associated with a 25 passenger boarding a conveyance, wherein the card is indicative of an identifier associated with the passenger; transferring, from the mobile device and receiving at a server processing system via a network, data indicative of the identifier associated with the passenger; obtaining, at the mobile device using a location receiver, location data indicative of a 30 location of the conveyance over time; transferring, from the mobile device and receiving at the server processing system via the network, the location data; 8Β ο Η Ο (Ν α S (X) Ο m ο ^Τ) Ο (Ν Ο transferring, from the server processing system and receiving at a third party processing system via the network, a push notification indicative of the passenger being on board the conveyance, wherein the third party processing system is operated by a third party associated with the passenger; presenting, at the third party processing system, the push notification based on the data indicative of the passenger being on board the conveyance; transferring, from the third party processing system and receiving at the server processing system via the network, a request for a current location of the conveyance; transferring, from the server processing system and receiving at the third party processing system via the network, a current location of the conveyance based on the location data; and presenting, by the third party processing system, a map interface indicative of the current location of the conveyance. 5 Other aspects and embodiments will be appreciated throughout the details description.
Brief Description of the Figures
Example embodiments should become apparent from the following description, w'hich is given by way of example only, of at least one preferred but non-limiting embodiment, !0 described in connection with the accompanying figures.
Figure 1 illustrates a functional block diagram of an example processing system that can be utilised to embody or give effect to a particular embodiment; 25 Figure 2 illustrates an example network infrastructure that can be utilised to embody or give effect to a particular embodiment;
Figure 3 illustrates a system diagram of an example ticket management system for a conveyance;
m O H tn H O (N Ο (N +-> Ο ο ο 9-
Figure 4 illustrates a system diagram of an example conveyance management system for a conveyance fleet; 5 Figures 5 illustrates a first screenshot of an example user interface of an application of the mobile device of a conveyance;
Figure 6 illustrates a second screenshot of an example user interface of the application of the mobile device of a conveyance; 10
Figure 7 illustrates a third screenshot of an example interface of the application of the mobile device of a conveyance;
Figure 8 illustrates a first screenshot of an example interface generated by the server 15 processing system;
Figure 9 is a second screenshot of an example interface generated by the server processing system; 20 Figure 10 is a third screenshot of an example interface generated by the server processing system;
Figure 11 is a fourth screenshot of an example interface generated by the server processing system; 25
Figure 12 is a fifth screenshot of an example interface generated by the server processing system;
Figure 13 is a system diagram of a further example system; 30
Figure 14 is a system diagram of a further example system; irj Ο (N Ο ο ο ο Ο (Ν 10-
Figure 15 is a flowchart representing a further example method;
Figure 16 is a schematic of a third party processing system with a plurality of notifications; and 5
Figure 17 is a schematic of a third party processing system presenting a map interface. Detailed Description of the Preferred Embodiments A particular embodiment can be realised using a processing system, an example of which 10 is shown in Fig. 1. In particular, the processing system 100 generally includes at least one processor 102, or processing unit or plurality of processors, memory 104, at least one input device 106 and at least one output device 108, coupled together via a bus or group of buses 110. In certain embodiments, input device 106 and output device 108 could be the same device. An interface 112 also can be provided for coupling the processing system 100 to 15 one or more peripheral devices, for example interface 112 could be a PCI card or PC card. At least one storage device 114 which houses at least one database 116 can also be provided. The memory 104 can be any form of memory device, for example, volatile or non-volatile memory, solid state storage devices, magnetic devices, etc. The processor 102 could include more than one distinct processing device, for example to handle different 20 functions within the processing system 100.
Input device 106 receives input data 118 and can include, for example, a keyboard, a pointer device such as a pen-like device or a mouse, audio receiving device for voice controlled activation such as a microphone, data receiver or antenna such as a modem or 25 wireless data adaptor, data acquisition card, etc.. Input data 118 could come from different sources, for example keyboard instructions in conjunction with data received via a network. Output device 108 produces or generates output data 120 and can include, for example, a display device or monitor in which case output data 120 is visual, a printer in which case output data 120 is printed, a port for example a USB port, a peripheral 30 component adaptor, a data transmitter or antenna such as a modem or wireless network adaptor, etc.. Output data 120 could be distinct and derived from different output devices, for example a visual display on a monitor in conjunction with data transmitted to a ΙΟ ο (Ν '(j Ο ο ο m ο ΙΟ Ο (Ν - 11 - network. A user could view data output, or an interpretation of the data output, on, for example, a monitor or using a printer. The storage device 114 can be any form of data or information storage means, for example, volatile or non-volatile memory, solid state storage devices, magnetic devices, etc.. 5
In use, the processing system 100 is adapted to allow data or information to be stored in and/or retrieved from, via wired or wireless communication means, the at least one database 116 and/or the memory 104. The interface 112 may allow wired and/or wireless communication between the processing unit 102 and peripheral components that may serve 10 a specialised purpose. The processor 102 receives instructions as input data 118 via input device 106 and can display processed results or other output to a user by utilising output device 108. More than one input device 106 and/or output device 108 can be provided. It should be appreciated that the processing system 100 may be any form of terminal, server, specialised hardware, or the like. 15
The processing device 100 may be a part of a networked communications system 200, as shown in Fig. 2. Processing device 100 could connect to network 202, for example the Internet or a WAN. Input data 118 and output data 120 could be communicated to other devices via network 202. Other terminals, for example, thin client 204, further processing 20 systems 206 and 208, notebook computer 210, mainframe computer 212, PDA 214, pen-based computer 216, server 218, etc., can be connected to network 202. A large variety of other types of terminals or configurations could be utilised. The transfer of information and/or data over network 202 can be achieved using wired communications means 220 or wireless communications means 222. Server 218 can facilitate the transfer of data between 25 network 202 and one or more databases 224. Server 218 and one or more databases 224 provide an example of an information source.
Other networks may communicate with network 202. For example, telecommunications network 230 could facilitate the transfer of data between network 202 and mobile or 30 cellular telephone 232 or a PDA-type device 234, by utilising wireless communication means 236 and receiving/transmitting station 238. Satellite communications network 240 could communicate with satellite signal receiver 242 which receives data signals from ΙΟ ο (Ν '(j Ο ο ο m ο ΙΟ Ο (Ν 12 satellite 244 which in turn is in remote communication with satellite signal transmitter 246. Terminals, for example further processing system 248, notebook computer 250 or satellite telephone 252, can thereby communicate with network 202. A local network 260, which for example may be a private network, LAN, etc., may also be connected to network 202. 5 For example, network 202 could be connected with ethemet 262 which connects terminals 264, server 266 which controls the transfer of data to and/or from database 268, and printer 270. Various other types of networks could be utilised.
The processing device 100 is adapted to communicate with other terminals, for example 10 further processing systems 206, 208, by sending and receiving data, 118, 120, to and from the network 202, thereby facilitating possible communication with other components of the networked communications system 200.
Thus, for example, the networks 202, 230, 240 may form part of, or be connected to, the 15 Internet, in which case, the terminals 206, 212, 218, for example, may be web servers, Internet terminals or the like. The networks 202, 230, 240, 260 may be or form part of other communication networks, such as LAN, WAN, ethemet, token ring, FDDI ring, star, etc., networks, or mobile telephone networks, such as GSM, CDMA or 3G, etc., networks, and may be wholly or partially wired, including for example optical fibre, or wireless 20 networks, depending on a particular implementation.
Referring to Figure 3 there is shown a system diagram of an example ticket management system 300 for a conveyance 350. 25 In particular, the system 300 includes a mobile device 310 in the form of a processing system 100 as discussed in relation to Figure 1. The processing system includes a processor 102, an input device 106, an output device 108, memory 104 and a location receiver, such as a GPS unit 312. The mobile device 310 can be a tablet processing system such as an iPad provided by Apple ™, Samsung ™ or the like. The mobile device 301 has 30 stored in memory an application 320 for configuring the mobile device 310 to perform ticket management for the conveyance 350 and preferably some additional functions. The application 320 can be downloaded from an application server processing system (such as Ο (N +-> Ο ο Ό Ο Γ- Γη ο ^Τ) Ο (Ν - 13 -
Apple AppStore ™ or Google Play ™, wherein the application is installed in memory of the mobile device 310.
The mobile device 310 can be releasably mounted to a stand or the like within the 5 conveyance 350 and preferably located adjacent the driver 315 of the conveyance 350. The driver 315 can operate the mobile device 310 by providing input via the input device, such as via a touch screen, to perform ticket management for the conveyance 350 as well as other functions. 10 The mobile device 310 can be in communication with a printer 330 which is also located within the conveyance 350. In a preferable form, the printer 330 is in wireless communication with the mobile device 310, wherein Bluetooth protocol may be used for wireless communication between the devices. The printer 350 is preferably a thermal printer. 15
The mobile device 310 can optionally include or be in communication with a coded data capturing device 340a, 340b. In one form, the coded data capturing device 340a, 340b is a scanner device 340b which is a physically separate device to the mobile device 310. Preferably the scanner device 340b is configured to scan a screen of a second mobile 20 device 410 (see Figure 4) associated with a passenger 415 as will be explained in further detail below. However, it will be appreciated that it is possible for the mobile device 310 to include a camera 340a which can capture coded data. In this arrangement it is not necessary to include a physically separate scanner device due to the camera 340a of the mobile device 310 being used to capture an image of coded data from the screen of the 25 second mobile device 310. The coded data capturing device may transfer a signal indicative of the data decoded from the read coded data. Alternatively, the coded data capturing device may provide an image which can be decoded by the processor 102 of the mobile device 310. 30 When a new passenger 415 boards the conveyance 350 and requires a ticket, the application 320 configures the mobile device 310 to automatically determine, using the location receiver, such as a GPS unit 312, a current location of the conveyance 350. The in ο (N +-> Ο ο ο Η Ο Η ιη Ο (Ν 30 14- current location is presented in a user interface of the application 320 such that the driver 315 does not need to input this information. The driver 315 can input, via the input device of the mobile device 310, a request to issue a ticket to the passenger 415 wherein the request is indicative of the destination for the passenger 415. It will be appreciated that 5 these steps can be performed in reverse order. However, as will be discussed in further detail below, in certain configurations ticket details may be obtained from the second mobile device 410 of the passenger such that no details need to be input by the driver. The mobile device 310, under control of the application 320, generates and stores a ticket record in a ticket data store of the memory of the mobile device 310 based on the 10 automatic determination of the current location. After the passenger 415 purchases the requested ticket, the mobile device 310, under control of the application 320, can instruct the printer 330 to print a physical version of the ticket if required.
In certain situations, a new passenger 415 boarding the conveyance 350 may have pre-15 purchased a virtual ticket from a server processing system 430 (see Figure 4) wherein a representation of the virtual ticket can be displayed via a second mobile device 410, such as a smartphone or tablet processing system or the like, associated with the new passenger 415. In this instance, the new passenger 415 operates the second mobile device 410 to present the representation of the virtual ticket. The virtual ticket can include computer 20 readable data, such as a barcode or QR code, and textual information about the ticket. The display of the second mobile device 410 can be scanned using the scanner device 340b or the camera 340a of the mobile device 310. The application 320 decodes the captured coded data to determine ticket information such as a ticket identity of the virtual ticket. The ticket information may also be indicative of any passenger concessions, wherein the 25 application 320 may prompt the driver to check the passenger's concession documentation.
The ticket record data store of the mobile device 310 can be searched to determine if a record exists of the pre-purchased ticket. In particular, the mobile device 310 may receive pre-purchased ticket data from the server processing system 430, wherein this data is stored in the ticket data store. In the event that the search was unsuccessful, the mobile device 310 automatically transfers a search request indicative of the determined ticket identity to the server processing system 430 to search the server data store 450. In the ο (N Ο ο ο Γ- Γη ο ^Τ) Ο (Ν 10 -15- event that one of these searches return a valid result, the mobile device 310 can indicate that the ticket is valid. The ticket records data store in updated to indicate that the passenger with the pre-purchased ticket has boarded the conveyance 350. In the event of both searches being unsuccessful, the mobile device 310 presents an indication that the ticket is invalid.
In an alternative arrangement, the second mobile device 410 may communicate wirelessly with the mobile device 310 to provide ticket data indicative of the pre-purchased ticket. In particular, the mobile device 310 may include or is in communication with a Near Field Communication (NFC) unit, wherein the second mobile device 410 includes an NFC unit to transmit a signal indicative of the pre-purchased ticket to the mobile device 310.
During the conveyance route, the mobile device 310 periodically determines, using the current location obtained from the location receiver 312, the one or more ticket records in 15 the memory, and route data stored in the memory, if the conveyance is within a threshold (distance or time) of a destination of one or more passengers. In response to a positive determination the mobile device 310, under control of the application 320, indicates a stop reminder to the driver. This is advantageous as the passenger does not need to indicate to the driver 315 to stop and additionally the driver 315 does not need to remember to stop at 20 a particular location if requested by a passenger 415 as the driver is issued an automatic reminder. The reminder is preferably audibly issued such that the driver does not necessary need to take their attention off the road. However, visual information may additionally or alternatively be presented for the reminder to the driver. 25 In addition, the second mobile device 410 associated with the passenger 415 may have stored thereon an application 420 which also periodically determines, using the current location obtained from a location receiver such as a GPS unit 412 of the second mobile device 410, the data stored in memory indicative of the purchased ticket and route data, if the conveyance is within a threshold (distance or time) of the respective passenger's 30 destination. Upon successful determination, the application 420 issues, via the screen or the speakers of the second mobile device 410, a prompt to remind the passenger that their destination is soon approaching. Ο (N +-> Ο ο ο m ο ^Τ) Ο (Ν -16-
During the conveyance route, the mobile device 310 is configured, under control of the application 320, to periodically determine, using the location receiver 312, a plurality of time-stamped location coordinates to the conveyance's travel path. These time-stamped 5 location coordinates are stored in the memory of the mobile device 310. The mobile device 310, under control of the application 320, periodically transfers, to the server processing system 430, the location data. As will be explained in further detail below, the server processing system 430 may receive a location request from a requesting device 410 (such as a second mobile device operated by a passenger) for a particular conveyance, wherein at 10 least some of the time-stamped location data can be transferred to a requesting device for presentation. The location request may additionally include a geographical location of the requesting device (i.e. the second device may generate a current geographical location of the second device using it's location receiver 412). The server processing system 430 can calculate a travel time estimate for the respective conveyance to travel to the geographical 15 location of the requesting device 410.
During the conveyance route, the driver 315 may require to refuel the conveyance 350. In this regard, the driver 315 inputs via the input device of the mobile device 310 refuelling data indicative of a refuelling event for the conveyance 350, wherein the refuelling data 20 includes an associated cost. The mobile device 310 stores the refuelling data in memory of the mobile device 310 by interacting with the input device of the mobile device 310. The mobile device 310 can transfer refuelling data to the server processing system 430 for claiming reimbursement or rebates from a government authority. 25 Referring to Figure 4 there is shown a system diagram of an example conveyance management system 400 for a conveyance fleet.
In particular, the conveyance fleet includes a plurality of conveyances 350. Each conveyance 350 includes an associated mobile device 310. The system 400 also includes a 30 server processing system 430 which is controlled by a server application 440, which is in communication with each mobile device 310. The system 400 also includes one or more passenger devices 410. The passenger devices 410 may be provided in the form of a ΙΟ ο (Ν '(j Ο ο ο Γ- Γη ο ΙΟ Ο (Ν 10 15 - 17 processing system such as a smartphone, tablet, laptop or the like. Each passenger device 410 can have installed thereon a passenger application 420 for controlling the passenger device 410 to communicate with the server application 440 of the server processing system 430.
Each passenger 415 is able to launch the passenger application 420 and request an update of the location of a particular conveyance 350. The server application 440 receives the request and searches the location data stored in the server data store 450 to determine a current location of the conveyance 450. The server processing system 430 under control of the server application 440 may additionally or alternatively transfer a request to the mobile device 310 associated with the conveyance 350, wherein the most recently recorded location data can be received by the server processing system 430. The server processing system 430, under control of the server application 440 generates a location response which is transferred to the respective passenger device 410. The server processing system 430 under control of the server application 440 may additionally estimate an arrival time to a location specified by the requesting passenger via the passenger application 420 based on historical records and the current location data.
The passenger 415 is also able to launch the passenger application 420 to pre-purchase a 20 virtual ticket to commute between two locations as discussed previously. The passenger 415 provides ticket information and payment information or approval via the user interface of the passenger application 420 which is then transferred to the server application 440 of the server processing system 430 accordingly. In one form, the server processing system maintains an account for the user which can be debited upon receiving a pre-purchase 25 approval. The server processing system 430 processes the pre-purchase request and generates and stores a ticket record in the server data store 450. The server processing system 430 under control of the server application 440 can transfer a record of the prepurchased ticket to the passenger application 420 for storage in memory of the mobile device 410. Additionally or alternatively, the passenger has a link via the user interface of 30 the passenger application 420 to the stored ticket record stored at the server data store 450, wherein the user can select the link to present information about the pre-purchased ticket via the passenger application 420. The information presented via the passenger application ο (N Ο ο ο m ο ΙΤ) Ο (Ν - 18 - 420 based on either local or server memory includes computer readable data such as a QR code, a bar code, or the like. As discussed above, the scanning device 340b or camera 340a of the mobile device 310 of the conveyance 350 can be used to scan the visual coded data representation to determine validity. Alternatively, wireless communication between the 5 second mobile device 410 and the mobile device 310, such as utilising NFC, can be utilised.
The passenger can also interact with the passenger application 420 to input ticket details of a required ticket prior to boarding the conveyance, wherein the passenger application 420 10 generates coded data, such as a bar code or a QR code, indicative of the ticket details input by the passenger via the user interface of the passenger application or recalled from memory. Upon boarding the conveyance, the passenger can display the QR code which is scanned by the scanner device or the camera of the mobile device 310 to determine the ticket details for the ticket required by the passenger. Upon scanning and decoding, the 15 mobile device 310 can present to the driver via the display a cash amount required from the passenger. This feature enables the ticket details to be quickly determined and the ticket quickly issued compared to current practices. It will be appreciated that the passenger may not need to input the departure point as this is determined by the mobile device using the location receiver 412. Additionally, the passenger application 420 can 20 store in memory of the passenger device 410 the ticket details or the generated QR code for retrieval for future ticket applications such that in the event that purchase of the ticket is a reoccurring event for the passenger.
In one form, the coded data presented via a pre-purchased ticket or the ticket details of a 25 required ticket can additionally be indicative of an identity for the second mobile device 410. For example, the identity of the second mobile device 410 may the MAC address of the second mobile device 410 or the device name of the second mobile device. When the coded data is scanned by the mobile device 310, the identity is decoded and the first mobile device attempts to scan for devices within a wireless proximity approximately 30 covering the area of the conveyance. Upon detecting a signal from the respective second mobile device 415, the first mobile device 310 schedules a monitoring task in memory to be conducted shortly after departure of the respective passenger's destination. Shortly after Η Ο (Ν +-> Ο ο ο C-' m ο ΙΤ) Ο (Ν 20 19 departing (i.e. 30 seconds although this time period can be adjusted; alternatively a threshold distance travelled from the destination) from the destination for the respective passenger, the first mobile device 310 automatically scans for a signal from the second mobile device 410 to determine whether the second mobile device 315 of the passenger is 5 within the wireless proximity approximately covering the area of the conveyance. If a signal is sensed for the respective second device 415, an alert prompt is initiated by the application 320 of the first mobile device 310 to indicate to the driver 315 that the passenger 415 has not departed from the conveyance. The driver 315 can then request that the passenger 415 depart from the conveyance. It will be appreciated that in the event that 10 low power wireless technology is utilised, such as Bluetooth protocol, which may have a wireless communication proximity less than the area of the conveyance, the conveyance may additionally include one or more repeater devices located within the conveyance in order to adequately detect the presence of second mobile devices within the conveyance. For example, for long buses, a first repeater may be located in the middle of the bus and a 15 second repeater toward the end of the bus.
The server application 440 of the server processing system 430 can be utilised to export reports for various purposes, such as reimbursement/rebate from a government authority, tax purposes, etc. An administrator 435 can interact with the server application 440 in order to run particular searches of the stored data and generate the reports required.
An example user interface of application 320 for the mobile device 310 of a conveyance will now be discussed. This example will be described with reference to the conveyance being a bus. However, it will be appreciated that the example is also applicable to other 25 forms of conveyance.
Upon launching the application 320 a splash screen is presented. The splash screen is the initial screen that welcomes the driver when they select the application 320 icon from the operating system of the mobile device 310. The application 320 will also check for any 30 updates and bug fixes at this point. IT) ο (N O o o
Γ- Γη o IT) o (N 10 20 A driver login screen is then presented to the user after the splash screen. At the driver login screen, the driver is asked to provide their login information (e.g. user and password) to the application 320. This login information can be set and issued by the server processing system 430. The application 320 can either authenticate the driver or the server processing system 430 can remotely authenticate the driver based on the login details. A screen is then presented to the driver after login allowing the driver to enter bus details, such as their bus number and their bus’s odometer number. Once the driver has entered in the information it is logged into their application account. A tutorial screen can be presented to the user via the application. If the user is logging into their application account for the first time, they are shown how to use the application via a brief tutorial. 15 The user 315 can interact with the interface to add a new fuel fill entry via a fuel fill entry tab 510 of the user interface. A fuel fill entry is a record of the amount of fuel that the driver loaded into the bus. The fuel fill interface also presents the previous fuel fill entries stored in memory 450 that the user has previously entered. Once a value has been exported to the server processing system 430, the value “Exported” appears next to the relevant Fuel 20 Fill entry. The user 315 can remove past entries if they have made a mistake inputting the correct amount by tapping a remove button, which is only available next to non-exported entries. The user 315 can print a document containing the fuel fill entries, or to export a PDF of this printable document. 25 The user 315 can also bring up an "Add Fuel Fill Entry" form, where they can enter the fuel amount that they loaded into the bus in litres in the "Amount of Fuel" text box. The user 315 taps an add button to add and confirm this new entry or a cancel button to remove the entry from the form. 30 When the user 315 selects the export button, they will be required to confirm the action to export the non-exported fuel fill entries via a push notification. The non-exported entries are then transferred to memory 450 the server processing system 430 for remote storage. Η Ο (Ν +-> Ο ο Ό Ο
Γ- γο o uo o (N -21
Once the exported entries have been successfully exported to the server processing system 430, the user receives a confirmation push notification, and the entries that were most recently exported receive an “Exported" value next to the entry text. 5 The user 315 can additionally or alternatively select a "Select Route" tab 520 from the user interface of the mobile application 310 to visit the Route Selection screen, where they can select from different routes 521 that are arranged into categories for organizational purposes. As shown in Figure 5, the user can select a new route from the list of routes 521, or they can also opt to select the last used route 522 by tapping a "Last Used Route" 10 button. When the user selects a route from the Route Selection screen 520, they are displayed with the route departure times 523 for the selected route. To begin a route, the user taps one of the departure times 523 which corresponds to the current location.
Once the user 315 has selected a route departure time, they are brought to a Create 15 Transaction screen 605, as shown in Figure 6, which can be auto-populated with the first stop on the route. The route name and the stop number and name are preferably always visible at the top of a Create Transaction screen. The transaction number is visible below the route name, indicating the number of the transaction within the current stop that the user is currently creating. The transaction number will automatically increase and the 20 Create Transaction form will be emptied when a user print a ticket from this screen. Tapping the Previous Stop button 610 at the bottom of the screen takes the user to the Transaction List of the most previous stop on the route, while tapping the Next Stop button takes the user to the Create Transaction screen of the subsequent stop on the route. Route data stored in memory of the mobile device 310 or memory 450 can be used to populate 25 the screen 605.
At the Select Passenger section 620 of the create transaction screen 605, the user can increase or decrease the number of each type of passenger to include in a transaction. The user 315 can select from different passenger categories, such as Full Fare, Concession, 30 Free and several other types. The user can tap a “Last Ticket Details” button to fill the create transaction form with the details entered in the last transaction. When tapping this button, the application will confirm with the user 315 via a push notification whether they Ο (N +-> Ο ο Ό Ο Γ- Γη ο ^Τ) Ο (Ν -22- would like to discard their already entered details and replace them with the details entered in the last processed transaction.
The user 315 then moves on to the Select Passenger Destination portion 630 of the screen 5 605. The popular stops available on a route appear as a horizontal list of buttons. The user 315 can scroll through this list of buttons by tapping and dragging the list to the left or right of the screen, which scrolls through the buttons to reveal more popular stop button options. The user can also scroll through this list by tapping left & right arrows at either side of the horizontal list, or they can select a stop from the Select Stop drop-down menu. 10 The Select Stop drop-down menu 631 includes a list of the route stops that are arranged in alphabetical order.
The user can tap one of the stop buttons to select a stop for the entered passenger types, or the user selects a stop from the drop-down menu list 631. Once the user has selected a stop, 15 transaction details on the lower left of the screen will be updated with the corresponding price amount for the entered passenger type and passenger destination/s. The Print Ticket/s button 640 will be tappable when both the values for Passenger Type and Passenger Destination have been filled. As has been discussed above, in the event that the passenger has already defined this information using the mobile application of the respective second 20 mobile device, it may not be necessary for the driver to input these details but merely scan the coded data presented by the second mobile device 410 in order to populate the form fields.
The driver 315 can switch between manual and automatic stop shifting 650. In particular, 25 the user 315 can switch between shifting to the next stop manually or automatically. If the user 315 selects the automatic option, the application 320 will use the location receiver 312 of the mobile device 310 to determine if the user has arrived at the next stop, and then switch to the transaction screen for the corresponding stop automatically. If the user selects the manual option, the driver 315 must tap the Next Stop button 660 from the Create 30 Transaction screen 605 to go to the next stop’s Create Transaction screen 605. ο (N Ο ο ο m ο ΙΤ) Ο (Ν -23 -
The driver 315 can set a transaction as a Multi-Destination transaction 670. The user confirms the action to set the transaction as Multi-Destination by a push notification to the server application 430. Once the passenger 415 has converted a transaction to “Multi-Destination,” they can revert back to a Single-Destination transaction by tapping a Revert 5 to Single Destination button, which has replaced the Set as Multi-Destination button 670. Setting a transaction as Multi-Destination means that each passenger type added by the user will be provided with a passenger destination stop selection list. Each added stop selection list will be labelled with the corresponding passenger type above the list. 10 When the user 315is satisfied with the transaction details, the user selects the "Print Ticket/s" button 660 to print the transaction ticket(s). The printer 330 prints the generated ticket(s). All tickets listed under the same transaction are printed in one ticket unless the transaction includes a special circumstance ticket. Special Circumstance tickets are printed on separate sheets. An example print preview of the ticket 710 printed is shown in Figure 15 7. In one form, the ticket includes coded data. In the event wishes to use the ticket 710 to board the conveyance, the coded data can be captured using the camera device of the mobile device 310 to verify the authenticity of the ticket to allow the passenger to board.
When the user 315 has moved to the next stop on the route stop list either by tapping the 20 Next Stop button or being transferred by the application automatically via the location receiver 312, a notification appears informing the user of how many passengers will be exiting the vehicle at the current stop, according to the information gathered from the previous transaction details. 25 Each stop has its own transaction list which includes information about every transaction created while on the corresponding stop’s Create Transaction screen 605. The user 315 is able to void ticket/s that were created from the Create Transaction screen 605 by tapping a Void Printed Ticket/s button on the relevant transaction of the Transaction List. Tickets that have been voided will still be listed on the Transaction List screen and will be 30 included in any exported Route report for accounting purposes. The user 315 can return to the stop’s Create Transaction screen by tapping the New Transaction Screen button. Ο (N Ο Ο ο Γ- Γη ο ΙΤ) ο (Ν -24
The user 315 can view a list of stops that are included on their route by tapping the Stop List button from the Create Transaction screen. Here the user 315 can view the stops that are included on the route. The user can scroll up or down this list. The stop that the user 315 is currently handling appears highlighted. The user 315 can return to their current stop 5 transaction screen by tapping the New Transaction Screen button on the highlighted stop on the list of Route Stops. Should the user 315 wish to prematurely end the route, they can tap the End Route button on the upper right hand comer of the screen.
When the user 315 arrives at the last stop on a route, the user 315 is then prompted to end 10 the route by tapping an end route button. The user 315 is also able to go back to the previous stop’s corresponding transaction list by tapping a previous stop button, the user 315 is asked to confirm their option to end the route. If the user 315 taps the end route button, they will be required to enter in their vehicle’s new odometer number. When the user 315 has finished entering the new odometer number, they tap an OK button. If the 15 user 315 chooses to end the route and export the recorded data, the user 315 will be greeted with a confirmation push notification once the data has been exported to the server processing system 430.
If the application 320 is unable to connect to the server application 440 of the server 20 processing system 430, the application 320 will notify the user 315. The application 320 will then save the data to the unexported routes section of the application 320 in memory of the mobile device 310. The user can view the unexported data. In particular, the user 315 taps a View Unexported Routes button from an Unexported Route Push Notification screen to bring them to the Unexported Routes screen 530, which can also be accessed 25 from the main screen of the application 320. The Unexported Routes screen 530 contains a list of routes that have been driven by the driver but that have not yet been exported to the server processing system 430. The user 315 can select a route from a list of routes from this screen 510 to view the route contents, or they can tap an EXPORT ROUTES button to export the routes on this screen 530 to the server processing system 430. The user 315 is 30 also able to print the routes from this screen 530 by tapping a PRINT ROUTES button. The user 315 can choose to print and export individual routes from this screen 530 by tapping a Print Route button or an Export Route button for each individual Route Stop list. Ο (N +-> Ο ο Ό Ο Γ- Γη ο ΙΤ) ο (Ν 25 30 -25-
The user 315 can view one or more previously exported routes. In particular, a Last Exported Routes screen 540 is provided in the same way as the Unexported Routes screen. The Last Exported Routes screen 540 includes a list of the last three routes that were 5 exported to the server processing system 430 by the user. The user 315 is able to print the routes from this list via a print routes button available on this screen 540, or via a Print Route button available on each Exported Route Stop List screen. By selecting the Print Route button on a route from either the Unexported Routes tab 530 or the Last Exported Routes tab 540, the user 315 can view a print preview of the route document generated by 10 the application. The user 315 can then print the route document via the printer, or the user can export the document as a PDF file by tapping an Export as PDF button. The document includes details such as the number of tickets and types sold, the net cash, tickets voided, the route number, the driver Name, the bus number/registration, and the start and finishing odometer readings for that route session. The document would also show a list of the stops 15 on the route, and below each stop, the tickets that were issued or sold at that stop. Each route session would be generated on a separate document.
The application 310 also provides a screen including driver information 550. Tapping on the Driver Information tab from the main screen of the application 320 takes the user to the 20 Driver Information screen 550, where the user 315 can view the information that has been entered upon login to the application 320. The user 315 can choose to edit this information by tapping the Edit Information button, which brings up an Edit Information form that the user 315 can use to edit their current Driver Information.
The user 315 can also select an Inbox tab 560 on the main screen to view a list of headers representing messages that have been delivered to the user from the server application. The user 315 can select a message to view from this screen by selecting a message header, or the user 315 can delete a message by marking the check box next to a message header and then selecting the Delete button.
If the user 315 receives a new message from the server application 440, a badge notification will appear on the Inbox tab 550 on the main screen. When the user 315 visits ο (N '(j o o o
o in O (N -26- the Inbox, the new message header will be highlighted as long as it remains unread. The user 315 taps on one of the message headers from the inbox to display the corresponding message content. 5 An example user interface of a server application 440 of the server processing system 430 will now be discussed. Again, this example will be described with reference to the conveyance being a bus. However, it will be appreciated that the example is also applicable to other forms of conveyance. The server processing system 430 may be a web server which hosts the server application 440 in the form of a web application. In this 10 configuration, an administrator 435 can interact with the server application 430 via a client processing system 436 in communication with the server processing system 430 via a web-browser application.
Initially, a login screen for the server application 440 is presented to the user. An 15 authenticated username/email and set password will be required via the form fields and instructional/reminder text could be placed below it. When all credentials are entered correctly, the administrator 435 will be directed to a main screen.
Referring to Figure 8, upon login the administrator 435is brought to the tracking section 20 810 of the server application 440. The tracking section of the server application 440 is composed of a map screen. The administrator 435 can see pins 820 on the map screen 810 that represent the current locations of mobile devices 310 associated with the fleet of buses. The administrator 435 can search for a specific vehicle or driver by entering key words into a search text box 830 near the top of the screen 810. The administrator 435 can 25 click on one of the pins 820 on the tracking map screen 810 to view information on the bus that the pin 820 represents via a small window. The administrator 435 can view a list of vehicles that are currently in transit by clicking a View List of Vehicles Currently Operating button 840 on the upper right comer of the screen 810. Clicking on one of the listed vehicles centres the map screen 810 on the vehicle’s pin icon on the map screen and 30 brings up the information window next to the pin 820 icon on the map. The server application 440 can use location data stored memory 450 and/or request location data from the mobile devices 310. ΙΟ ο (Ν +-> Ο ο ο ο ^Τ) Ο (Ν 27
The administrator 435 can select the Stops tab on the upper navigation menu to arrive at the Stops section 910 of the server application 430 as shown in Figure 9, which is also mainly composed of a map screen. The locations of Stops on the map screen 910 can be marked by indicia 920. The administrator can search for a specific stop by entering key 5 words into a search text box 930 at the top of the screen 910. The administrator can click on one of the stops visible on the map screen 910 to view information about the particular stop, such as the stop name and the routes that include that stop. The steps are determined from route data stored in memory 450. 10 The administrator 435 can add a new stop to the stop screen map by dragging a pin icon 940 onto a spot on the map screen 910. After the administrator has dragged the pin icon 940 on to the map to create a new stop, a dialogue box appears asking the administrator to enter in a new name for the stop. The text box on the dialogue box will be automatically filled with the name of the street or the names of the cross streets from the spot on the map 15 screen where the pin has been dragged which may be accessed from a remote server processing system.
The administrator 435 can view a list of all the stops by clicking on a View List of Stops button 950 on the upper right comer of the map screen. Clicking on one of the listed Stops 20 centres the map screen on the stop’s icon 920 on the map screen 910 and brings up the information window next to the icon on the map 910.
The administrator 435 can select a Routes tab 1010 of the server application 430 to visit the Routes section of the server application 430. At the Routes 1010 section of the server 25 application 430, the administrator can create a new route from the New Route section 1020. In particular, the administrator 435 selects a Route category from a drop-down menu of possible route category types, and then enters in a new route name into the route Name text box. The administrator 435 clicks an Add New Route button to create the new Route. The new route data is stored in memory 450. 30
The administrator 435 can view the available routes by clicking the Routes tab within the Routes section of the server application 435 as shown inn Figure 10. The administrator 435 Ο (N +-> Ο ο Ό Ο Γ- Γη ο ΙΤ) Ο (Ν -28 can search the list of routes from memory 450 by entering key words into the search text box 4030 at the top of the screen, or they can view a list of available routes sorted by route categories by selecting a route category from the route category drop down menu 1040. Selecting a route category from the drop down menu updates the list 1050 beneath the drop 5 down menu to display the Routes filed under that route category. The administrator 435 can select one of the routes 1060 on this list to display the list of stops included in this route to the left of the list of routes. The list of stops 1070 are arranged in the order that they are travelled, starting with the stop from which the bus departs. 10 The administrator 435 can add a new stop by clicking an Add New Stop button 1080 from the stops section of one of the routes 1060. A dialogue box will appear that will ask the administrator 435 to select a stop from a drop down menu. The list of stops on the drop down menu includes the stops that were added to the stops section of the server application. Once the administrator 435 has selected a stop, they select the stop’s order 15 within the route's list of stops from a drop down menu. Inserting a stop somewhere in the middle of a list of stops updates the order of the succeeding stops on the list.
The administrator 435 can select a Departure Times tab 1090 from the route window to view the route’s list of departure times stored in memory 450. The departure times are the 20 times by which vehicles start a route at the route’s departing stop. The departure times are arranged in the order of earliest to latest. The administrator 435 can add a new departure time by clicking on an Add New Departure Time button from the departure times section of the screen. This action brings up a dialogue box where the user can add a new departure time by selecting the hour and minutes from drop down menus. The administrator 435 can 25 then click the Add New Departure Time button to add the new departure time to the hst of departure times.
The administrator 435 can select the Generate Information tab 1095 on the routes section of the server application 430 to visit the Generate Information section. Here the 30 administrator 435 can select fields from the drop down menus including the type of information they would like to gather, and select dates marking time periods from which they would like to gather information. The administrator 435 can generate data regarding ο (N Ο ο ο m ο ΙΤ) Ο (Ν 20 -29- routes from this section of the server application 430. When the administrator 435 is satisfied with the information that they entered in the select dates text boxes and in the drop down menus, they click a Generate Information button to generate a table of data that was gathered according to the parameters set by the administrator. The administrator 435 5 can then export this generated data into an XLS document by clicking the Export to XLS button. The report is generated based on data stored in memory 450.
The administrator 435 can select the Tickets tab on the navigation menu to visit the Tickets section 1110 of the server application 430 as shown in Figure 11. The administrator 435 10 can select the New Ticket Type tab 1120 to view a form where they can enter in information on a new ticket type. The administrator 435 preferably adds a name for the new ticket type, as well as select whether the ticket will be priced with a flat rate or a per-zone price. When the administrator 435 is satisfied with the ticket details they click a Add New Ticket Type button to add the new ticket. The ticket data is then stored in memory 15 450.
The administrator 435 clicks on the ticket types tab 1130 on the tickets section 1110 of the server application 430 to view a screen that lists all the available types of tickets. The tickets are listed in two tables, one table including the flat rate ticket types and another containing the tickets that are priced per zone. The administrator can edit or delete any of the items on these tables by clicking an Edit or Delete button next to each entry.
The administrator 435 can click on the Generate Information tab 1140 on the tickets section 1110 of the server application 430 to visit the Generate Information section. Here 25 the administrator can select fields from drop down menus including the type of information they would like to gather, and select dates marking time periods from which they would like to gather information. The administrator can generate data regarding tickets from this section of the server application 430. The generated report is based on data stored in memory 450. 30
When the administrator 435 is satisfied with the information that they entered in Select Dates text boxes and in the drop down menus, they click a Generate Information button to ο (N Ο ο ο
m o IT) O (N -30- generate a table of data that was gathered according to the parameters set by the administrator. The administrator can then export this generated data into a spreadsheet document by clicking the Export button. 5 The administrator 435 can select a Drivers tab 1210 on the navigation menu to visit the drivers section of the server application 430 as shown in Figure 12. The administrator 435 clicks on the New Driver tab 1220 to view a form where they can enter in information on a new Driver. The administrator 435 preferably adds a valid email address for the New Driver, as well as enter in the driver’s first name and last name. When the administrator 10 435 is satisfied with the new driver details they click an Add New Driver button to add the new driver. The driver data is stored in memory 450.
The administrator 435 clicks on the drivers tab 1230 of the drivers section 1210 of the server application 430 to view a list of the drivers 1240 that have currently been added to 15 the data store of the server application 430. The list of drivers 1240 that have been added to memory 450 of the server application 430 are arranged by the driver’s surnames in alphabetical order. The administrator 435 can search this database of drivers by entering keywords into a search text box 1250 at the top of the screen 1210, or they can skip to a letter by selecting a letter from the Skip to Letter drop down menu. Clicking on one of the 20 driver’s names brings up a window 1260 to the right of the list of drivers that displays a list of routes 1265 that the driver has exported from the application of the mobile device. The administrator 435 clicks on a View XLS File button 1270 to generate the XLS file that the driver exported to the server application 430. 25 The administrator 435 is able to select the driver information tab 1275 to view information about the driver, including their registered email address, the date that they were added to the server application 430, the number of routes that they have currently exported, etc. On this window will also exist a button to reset the driver’s current password which is used for logging in. 30
The administrator 435 is able to select the Generate Information tab 1280 on the drivers section 1210 of the server application 430 to visit the Generate Information section. Here ΙΟ ο (Ν '(j Ο ο ο m ο ΙΟ Ο (Ν 10 15 30 -31 the administrator 435 can select fields from drop down menus including the type of information they would like to gather, and select dates marking time periods from which they would like to gather information. The administrator can generate data regarding routes from this section of the server application 430. When the administrator 435 is satisfied with the information that they entered in the select dates text boxes and in the drop down menus, they click a Generate Information button to generate a table of data that was gathered according to the parameters set by the administrator 435. The administrator 435 can then export this generated data into a spreadsheet by clicking an Export to XLS button. The report is generated based on the data stored in memory 450.
The administrator 435 is able to select the Push Notifications tab 1300 from the navigation menu which brings the administrator 435 to the Push Notifications section of the server application 430. From the new notification section, the administrator 435 can compose push notifications that will be delivered to all users 315 of the plurality of mobile devices 310. The administrator 435 adds text to a new notification text box, and then clicks the send notification button to send the new notification to all users 315 of the system.
The administrator 435 can view past notifications that have been sent from the server application 430 by clicking on a sent notifications tab. The administrator 435 can delete 20 items from a list by marking a check box next to an item on this list and then clicking a Delete button.
The administrator 435 can select a New Message Push Notification tab to view the current push notification that has been delivered to all users of the system automatically when an 25 administrator sends a message from the messages section of the server application 430.
The administrator 435 is able to select the Messages tab 1400 to visit the Messages section of the server application 430. The administrator 435 selects a New Message tab to view a New Message form, which is composed of a text box where the administrator 435 can add text for a new Message. When the administrator 435 is satisfied with the message text, they click a Send Message button to send the message to all users 315 of the system. ΙΟ ο (Ν +-> Ο ο ο m ο ΙΤ) Ο (Ν -32
The administrator 435 is able to select a Sent Messages tab on the messages section of the server application 430 to view the messages that have been sent to all users 315 of the system. The message content text on this list appears shortened to fit within a header on the sent messages list. The administrator 435 can delete a message from this list by marking a 5 check box next to a message item and then clicking the Delete button. The administrator 435 can view the entire message text by clicking on the content text from one of the message headers from the sent messages section of the server application.
The administrator 435 is able to create a new administrator by filling in a form at the New 10 Admin section 1500 of the server application 430. The administrator 435 fills in relevant details into a New Admin form and then clicks an Add New Admin Member button to create the new administrator account which is stored in memory 450.
By clicking on a My Admin Profile tab from the Admin section 1500 of the server 15 application 430 takes the administrator 235 to a My Admin Profde section of the server application 430, where they can view their administrator email account, when their profile was created and by which admin member, and other relevant details. Also present on this screen is a button the administrator 435 can click to reset their administrator password. 20 The administrator 435 clicks on a Current Admin tab on the Administration section 1500 of the server application 430 to view the list of current administrator accounts. An administrator account can be removed by clicking the Delete Profile button at the top right of each administrator account. 25 Referring to Figure 13 there is shown a further system diagram of an example system 1300 for the conveyance 350. Common components between the system 400 and system 1300 share the same reference number for clarity. In particular, the system 1300 includes a user card 1320 associated with the passenger/user 415, the mobile device 310 located on and associated with the conveyance 350, the server processing system 430, and a third party 30 processing system 1340 associated with a third party 1360. Ο (N +-> Ο ο Ό Ο Γ- Γη ο ιη Ο (Ν 30 33
In the context of the examples described, the term user and passenger are used interchangeably. It will be appreciated given the purpose of the system 1300 that in certain circumstances the user 415 may not have boarded a conveyance 350 if the user has missed the conveyance 350 and thus is not strictly a passenger but was rather an intended 5 passenger.
Referring more specifically to Figure 13, the mobile device 312 can include a reader 1330 which is able to read data from or associated with the card 1310 which is associated with the user. As shown in Figure 13, the reader 1330 can be an integrated component of the 10 mobile device 312. However, as shown in Figure 14, the reader 1330 can be a separate component to the mobile device 312 such as being an integrated component of the printer 330 used for printing tickets for other passengers as discussed above in previous examples. In one example, the reader 1330 can be a Near Field Communication (NFC) device, wherein the passenger card is a contactless smart card including an integrated circuit which 15 can include an RFID chip 1320. The RFID chip 1320 is a passive device which is inductively coupled via a magnetic field generated by the reader 1330.
Referring to Figure 15 there is shown a flowchart representing a method utilising the system 1300. In particular, at step 1510 the method 1500 includes the mobile device 20 receiving data read from the card 1310 associated with the passenger when the boarding the conveyance 350. The data that is read from the card 1310 is indicative of an identifier associated with the passenger.
At step 1520, the method 1500 includes the mobile device transferring data indicative of 25 the identifier associated with the passenger to the server processing system 430.
At step 1530, the method includes the server processing system 430, configured by the server application 440, transferring data indicative of the passenger being on board the conveyance 350 to third party processing system associated with a third party.
In a preferable form, the user 415 and the third party 1360 know each other. For example, the user 415 and third party 1360 may be family members, where the third party 1340 Ο (N +-> Ο ο Ό Ο Γ- Γη ο ^Τ) Ο (Ν -34 wishes to know whether the user 415 has boarded the conveyance 350. For example, the user 415 may be a child of a parent, wherein the child is boarding the conveyance 350, such as a school bus, to travel home and the parent wishes to be notified that the child boarded the school bus. In another example, the user 415 may be an elderly person and the 5 third party 415 may be a family member or the like who wishes to monitor whether the elderly person boarded the conveyance 350.
As discussed in previous examples, the mobile device 310 preferably includes a location receiver 312. A location sensed by the location receiver 312 of the mobile device 310 can 10 be transferred to the third party processing system 1350. For example, the third party processing system 1340 preferably has installed in memory an executable application 1350 which allows the third party 1360 to transfer a request to the server processing system 430. The server processing system 430 is configured to receive, from the mobile device 310, location data sensed by the location receiver 312 indicative of a location of the conveyance 15 350 associated with the user 415. The server processing system 430 transfers the data to the third party processing system 1340 indicative of the user being on board on the conveyance 350 and the location of the conveyance 350.
In one form, the card 1310 associated with the user 415 is linked to an account of the user 20 stored in the data store 450. For example, the user 415 may setup an account with the server processing system 430, via a registration website associated with the server processing system 430, and provide payment which results in credit being associated with the user's account. The user's account is associated with the identifier 1320 associated with the card 1310. When the user boards the conveyance 350 and reads the datal320 25 associated with the card 1310, the location receiver 312 can record a departure point based on the current sensed location. A destination location can be nominated by the user as discussed in previous examples wherein the driver inputs the destination location via the input device of the mobile device 310. In an alternate example, the user may place the card near the reader to be re-read the data 1320 when departing the conveyance 350, wherein in 30 response to re-reading the data 1320 from the card 1310, the mobile device 310 determines the destination location based on the currently sensed location obtained from the location receiver 312. In either event, the mobile device 310 transfers the departure and destination ο (N Ο ο ο ο ^Τ) Ο (Ν 10 -35- point to the server processing system 430. In response, the server processing system 430 determines and facilitates charging a fare to the user's account based on the received departure point and the destination point. In an alternative arrangement, the mobile device 310 determines the fare to be charged and transfers data indicative of the determined fare and the identifier 1320 to the server processing system 430 such that the server processing system 430 does not need to determine the fare.
It will be appreciated that the data 1320 can be read from the card using different methods. For example, the card 1310 may include visual coded data, such as a QR code. In one form, the QR code can be scanned using the camera device of the mobile device 312 and interpreted using appropriate coded data recognition software which is incorporated into application 320 to determine the identifier associated with the user.
In one form, the server processing system 430 is configured to push a notification to the 15 third party processing system 1340 configured according to application 1350. An example of a boarding notification 1610 is shown in relation to Figure 16. In particular, after the data 1320 is read from the card 1310 when the user 415 boards the conveyance 350, the mobile device 310 attempts to transfer data to the server processing system 430 indicative of the passenger 415 having boarded the conveyance 350. The data that is transferred to 20 the server processing system 430 can be indicative of the identifier 1320 associated with the user, a boarding time which the mobile device 310 determines using the mobile device's clock, a location that the user boarded the conveyance 350 which is determined based on the location receiver 312 of the mobile device 310, data indicative of the mobile device 310 associated with the conveyance 350, and data indicative of the intended route to 25 be completed by the conveyance 350. At least some of the data received from the mobile device can be stored in the data store 450 by the server processing system 430. Furthermore, in response to the server processing system 430 receiving the data from the mobile device 310, the server processing system 430 determines one or more third party processing systems 1340 associated with the user's user account based on data stored in the 30 data store 450. In particular, in the event that the passenger is a school student, the third party processing systems of one or more parents of the school child may be registered to receive notifications of the school child boarding and/or exiting the conveyance 350. Once ο (N Ο ο ο m ο ^Τ) Ο (Ν 36 the one or more third party processing systems 1340 have been identified by the server processing system 430 based on the data stored in the data store 450, the server processing system 430 generates and pushes a notification to the one or more third party processing systems 1340 indicative of at least some of the data received from the mobile device 310. Thus, the one or more third parties 1360 are automatically notified that the passenger has boarded the conveyance 350 via their respective third party processing system 1340. As can be seen from the examples of Figure 16, some of the data of the notification may be populated from data stored in the data store 450 based on data received from the mobile device 310. 10
In certain embodiments, the mobile device 310 may batch transfer data indicative of multiple identifiers associated with multiple users 415 that have boarded the conveyance 350. For example, the mobile device 310 may receive data read from multiple cards 1310 associated with multiple users 415 who boarded at the same departure point. Once all the 15 users at the departure point have boarded, the mobile device 310 can be configured by the application 320 to then perform a batch data transfer indicative of the plurality identifiers associated with the plurality of recently boarded users 415. This is advantageous to minimise data transfer between the mobile device 310 and the server processing system, particularly when some data, such as the departure point, will be the same for users 415 20 which boarded at the same location. In one form, the mobile device 310 performs the batch data transfer once the mobile device 310 senses that the conveyance 350 has moved from the departure point. In one form, in response to the location receiver 312 sensing that the current location of the mobile device has changed (for example, more than a distance threshold which can be set in memory of the mobile device to minimise detection of sensed 25 location drift such as GPS drift), the mobile device 310, configured by the application 320, initiates the batch data transfer to the server processing system 430. In other forms, accelerometer data from an accelerometer of the mobile device 310 may additionally or alternatively be used to determine that the conveyance 350 has moved thereby initiating the batch transfer process. In another form, the apphcation 320 can query the operating 30 system of the mobile device 312 to determine whether the mobile device 312 is moving in a vehicle. In the event of a positive determination, the batch transfer process can be performed by the mobile device 310. in Ο (N Ο ο ο m ο in ο (Ν -37
In the event that the system 1300 is configured such that the user's card is re-read by the reader 1330 (or a different reader on the conveyance 350 in data communication with the mobile device 310) when the user exits the conveyance 350, a similar process is performed 5 by the mobile device 310 such that the one or more registered third parties 1360 receive an automatic notification 1620 from the server processing system 430 in relation to the user exiting the conveyance 350. For example, data is transferred from the mobile device 310 to the server processing system 430 indicative of the read identifier 1320 associated with the user, the location sensed by the location receiver 312, the exit time and optionally data 10 indicative of the mobile device 312 associated with the conveyance 350 and data indicative of the intended route of the conveyance 350. The server processing system 430 can determine the one or more registered third party processing systems 1340 associated with the user's account in the data store 450 and then generate and transfer a notification which is sent to the one or more third party processing systems 1340. The notification can be 15 indicative of the location where the user exited the conveyance 350 and the time which the passenger exited the conveyance 350.
It will be appreciated that a batch data transfer for passengers exiting the conveyance 350 can also be performed by the mobile device 310 similar to that as discussed above. 20 Furthermore, a single batch data process for the location can be performed by the mobile device 310 for both user boarding and exiting the conveyance 350, wherein the batch data is indicative of whether the user has boarded or exited the conveyance 350.
In certain embodiments, the data transferred from the mobile device 310 to the server 25 processing system 430 may not directly represent the sensed location, but rather an identifier associated with a predefined departure or destination point is transferred to the server processing system 430. For example, in relation to a conveyance 350 such as a bus, the data transferred from the mobile device 310 to the server processing system 430 may be indicative of a bus stop identifier rather than geographical coordinates. The mobile 30 device 310 can be configured by the application 320 to determine the bus stop identifier based on data stored in the mobile device 310. Similarly, the notifications that are transferred to the third party processing system(s) 1340 can be indicative of an identifier Η Ο (Ν +-> Ο ο ο ο Η Ο Η 1—Η Ο (Ν -38 associated with a predefined location along a route to allow passengers to board or exit the conveyance 350.
The application 1350 can configure the third party processing system 1340 to transfer a 5 tracking request to the server processing system 430 in relation to a particular user 415. For example, the third party 1360 can interact with an interface of the application 1350 to request an update on the location of the conveyance 350 associated with the user 415. In one form, the data store 450 has data stored therein indicative of the one or more identifiers which the third party wishes to track. Upon receiving the tracking request, the server 10 processing system 430 determines whether data is stored in the data store 450 indicative of the user(s) being located on the conveyance 350. In response to a successful determination, the server processing system 450 determines the mobile device 310 associated with the conveyance 350 based on the stored data in the data store 450. Location data may be stored in the data store 450 of the near real time location of the mobile device 310 associated with 15 the conveyance 350, wherein the near real time location is transferred in response to the third party processing system 1340. As shown in Figure 17, the near real time location can be presented in the form of a map interface 1720 with a marker 1730 representing the near real time location of the mobile device 310 associated with the conveyance 350 which the user 415 is currently located upon. Additional details 1710 regarding the user can also be 20 presented by the application 1350. In other arrangements, near real time location data may not be stored in the data store 450 for the conveyance 350, wherein a location request is transferred by the server processing system 430 to the mobile device 310 requesting a location update. The mobile device 310 responds by transferring to the server processing system 430 the location update indicative of the sensed location obtained from the location 25 receiver 312. Similarly to above, the server processing system 430 then transfers a response to the requesting third party processing system 1350 indicative of the location of the conveyance 350 associated with the user, wherein the application 1350 may present a map interface 1720 of the current location of the conveyance 350. 30 It will be appreciated that the third party may continue to receive current location data, indicative of the location of the conveyance 350 associated with a passenger which is presented via the application 1350. For example, the marker 1730 displayed on the map ο (Ν '(j Ο ο ο
m o in O (N -39 interface 1720 may move according to the current location data received from the server processing system 430 which is in turn received from the associated mobile device 310 of the respective conveyance 350. 5 Whilst push notifications 1610, 1620 have been discussed above, it is also possible for the third party 1360 to interact with the application 1350 and pull notifications from the server processing system 430 in relation to boarding and exiting a conveyance 350 by the user 415. 10 It will also be appreciated that a third party 1360 may be registered in the data store 450 with multiple user accounts. For example, a third party 1360 such as a parent may be registered with multiple children, such that information in relation to the boarding and exiting of the conveyance 350 by the children, as well as the current location of the conveyance 350 which the children have boarded can be received from the server 15 processing system 430 and presented by the third party processing system 1340 via the application 1350. It will also be appreciated that multiple third parties 1360 may be registered for a user account.
In one form, the application 1350 can enable the third party 1360 to become registered in 20 relation to the user account associated with the user 415 such that the third party processing system 1340 can operate as discussed above. In particular, the third party application 1350 can request input of an identifier associated with the card 1310 of the user 415. The identifier may be a series of numbers and/or characters printed on the card 1310. It will be appreciated that the identifier printed on the card may not be the same identifier 25 read by the reader 1330 of the system 1300, although it is possible. In alternate forms, printed coded data on the card 1310 may be captured using a camera of the third party processing system 1340 or a NFC device of the third party processing system 1340 could be used to read the data 1320 from the card 1310 of the user 415. A third party registration request is then transferred to the server processing system 430 indicative of the identifier 30 associated with the user 415. Upon receiving the third party registration request, the server processing system 430 records in the user account associated with the identifier the third party registration request which is pending approval. The user 415 can login to a website ΙΟ ο (Ν '(j Ο ο ο Γ- Γη ο ΙΟ Ο (Ν 10 40 hosted or associated by the server processing system 430 to approve the third party registration request. Upon logging in, the user 415 can then be presented with details of the third party who has requested registration. The user 415 can then approve or deny the third party registration request. In response to allowing the registration, the data store 450 is updated and a registration notification may be sent to the third party processing system 1340 indicating that registration has been allowed. At this point, the third party 1360 can obtain the information regarding the user's movements in relation to the conveyance 350 as discussed above. It will be appreciated that the user 415 may download the application 420 to their respective user device 410, as discussed above in relation to Figure 4, wherein the third party registration request can be approved or denied by the user 415 via the application 420.
The third party processing system 1340 can be a smart device such as a smart phone, tablet processing system, mobile device such as a traditional mobile telephone (i.e. not a smart 15 phone) or the like. However, it is possible that the third party processing system 1340 may simply be a processing system such as processing system 100 which has Internet access. For example, the third party 1360 may register the third party's email address with the user account, wherein notifications in the form of an email are transferred to the email address for the third party 1360. Thus, the third party can check their email using a traditional 20 processing system 1340 to receive a notification regarding the passenger boarding and exiting the conveyance 350. Furthermore, the third party 1360 may login to a website associated with the server processing system 430 and request a web-interface presenting the map interface 1720 of the current location of the conveyance 350 associated with the user 415. Third party user name and password details may be input by the third party 1360 25 to login to the website, wherein the above information regarding the user(s) 415 which the third party is registered in relation thereto can be viewed.
Whilst the notifications generated and transferred by the server processing system 340 to the third party processing system 1340 are preferably application notifications (e.g. in 30 relation to Apple devices, the notifications can utilise the Apple Push Notification Service (APNs)) which are automatically pushed to the third party processing system 1340 and presented to the third party 1360, other notifications are possible. For example, as already ΙΟ ο (Ν Ο ο Ό Ο Γ- Γη ο ΙΟ Ο (Ν -41 - discussed above, the server processing system 340 can generate a notification in the form of an email which is emailed to the third party's email address. In other examples, the server processing system 340 may generate and transfer an SMS or MMS to the third party processing system 1340 utilising a gateway processing system. This may be particularly 5 useful for third party's who have a traditional mobile telephone (i.e. not a 'smart phone') which is capable of receiving SMS and MMS messages.
It will be appreciated that the system 400 and system 1300 can be combined to operate as a single system. This is particularly advantageous as some users may still wish to purchase 10 tickets as the conveyance 350 may not be utilised frequently. However, other users use the conveyance service frequently and thus wish to use the contactless card.
It will be appreciated that the user may interact with a website hosted by or associated with the server processing system 430 to order the card 415. The user 415 may also interact 15 with a website hosted by or associated with the server processing system 430 to activate the card. When ordering or activating the card, payment details associated with a bank account or credit/debit card may be input by the user 415 and transferred to the server processing system 430 to arrange for credit to be associated with the user account. Additionally, the user can interact with the website to arrange for an automatic top up of 20 credit associated with the user account when the credit falls below a particular specified level. It will be appreciated that for certain users, such as school children, no payment details may be required to be stored in the data store 450 for the user 415. However, in some circumstances another party, such as a government account may be debited for the trip by the user 415. 25
In some embodiments, the card 1310 may store data indicative of the credit associated with the user account. In particular, the system 1300 can include a card reader/writer device rather than just a reader device 1330. When the fare is calculated by the mobile device 310 or the server processing system 430 and transferred to the mobile device 310, the new 30 credit amount is stored in non-volatile memory of the card 1310 by the reader/writer device which in in communication with the mobile device 310. In this arrangement, the system 1300 may additionally include approved agents of the administrator which have Η Ο (Ν +-> Ο ο ο m ο ΙΟ Ο (Ν 42 card reader/writer devices to 'top-up' the credit stored on the card 1310 with payment by the user 415.
It will be appreciated that in embodiments where the reader 1330 is a separate component 5 of the mobile device 310, the reader 1330 can communicate wirelessly with the mobile device 310. For example, the reader 1330 may be part of the printer 330, wherein the printer 330 communicates wirelessly with the mobile device 310 using Bluetooth protocol.
In certain embodiments, the notification transferred to the third party 1360 indicating that 10 the user 415 has boarded the conveyance 350 may also be indicative of an estimated time of arrival at the destination. The server processing system 430 may utilise a map server processing system (e.g. Google Maps) which accesses traffic congestion data to determine an estimated time of arrival at a destination for the user 415. In certain circumstances, the server processing system 430 may have stored in the data store 450 a typical destination 15 point for an associated departure point for a user 415 so that in embodiments where the mobile device 310 is not aware of the destination point (i.e. the user's card is re-read when departing the conveyance 350 to determine the destination point), the server processing system 430 can use the departure point to determine the typical destination point stored in the data store 450 in the user's account. The user 415 may set the typical destination points 20 in the user account. In additional or alternate embodiments, the server processing system 430 may utilise historical data stored in the data store 450 to determine the estimated time of arrival at a destination point based on the time which the user 415 boarded the conveyance 350. 25 In another variation, the user 415 may use the mobile device 410 including an NFC device to communicate the identifier to the mobile device 310 via the reader 1330 when boarding and exiting the conveyance 350. In this arrangement, it is not necessary for the user 415 to have a card as the mobile device 410 effectively can provide the same data to the mobile device 310 that can be read from the card 1310. The mobile device 410 would be 30 configured by to the application 420 to perform this function. Ο (N +-> Ο ο Ό Ο Γ- Γη ο ^Τ) Ο (Ν 43 -
In another variation, the NFC device of the user device 410 may be used to wirelessly transfer data to the mobile device 310 authorise payment by the passenger. For example, the mobile device 310 may communicate with a third party server processing system providing data indicative of the received authorisation such that the payment is processed 5 by the third party server processing system. In another form, the mobile device 310 may use the NFC device and/or an RFID device to communicate with a contactless payment instrument.
In another variation, a user who has purchased a ticket using the computer application 10 executing upon user device 410 can place a contactless payment instruction, such as contactless credit card, within communication proximity of the NFC/RFID device of the user device, wherein the user device configured according to the computer application can transfer the payment data for processing to a third party server processing system. In this variation, a boarding and destination location would need to be selected by the user 15 operating the computer application so that the price could be determined.
In a further alternative arrangement, the user device 410 may communicate wirelessly with the mobile device 310 to provide predefined ticket details for purchasing a ticket. In particular, the user can interact with the computer application stored in memory of the user 20 device 410 to input various details for purchasing a ticket such as boarding location, destination, mode of transport (bus, ferry, train, etc.) and ticket type (full fare, pensioner, child, etc.). The received data can also be indicative of the user's account. These details can be input by the user prior to boarding the conveyance. When the details are input, the computer application can calculate the fare due. The predefined ticket details can then be 25 transferred to the mobile device 310. The predefined details can be presented on the screen of the mobile device 310. The mobile device 310 can also compare the current location obtained from the location receiver to the boarding location indicated by the predefined ticket details. The driver of the conveyance can interact with the mobile device to issue a virtual ticket. Payment may be received from the passenger to issue the virtual ticket or 30 alternatively a payment authorisation request may be transferred to the server processing system to debit the user's account indicated by the received data. In another alternative embodiment, payment authorisation for the ticket price can be transferred to a third party ο (N Ο ο ο m ο ο (Ν -44- server processing system for processing the payment.
As previously described, tickets can be pre-purchased by user's prior to boarding. The mobile device 310 can present a list of pre-purchased tickets to the operator. When each passenger presents boards such that pre-purchased ticket details are provided to the mobile device 310 (such as wireless data communication between the user device 410 and the mobile device 310) as described above, the associated passenger is removed from the prepurchased list upon authentication. This can be an advantageous feature for loadings and patronage. 10
In another variation, a user of the user device 410 can notify another user of another user device 410 of the system of their current location. The location receiver of the user device can determine their current location and transfer this location to the other user via the server processing system. The location is then presented via the respective computer 15 application of the respective user device of the respective user. Transportation routes can then be coordinated based on the knowledge of each other's current location.
In another form, the computer application stored and executed by the user device can have stored in memory a favourite ticket details for a particular conveyance and route. 20 Therefore, the user can select the favourite ticket details to quickly purchase a ticket based on the method described above.
In another form, a user can view a map interface of the current location of a conveyance using their respective user device 410 which is determined based on the methods described 25 above. The user can select the conveyance to notify the mobile device 310 associated that the user wishes to board the conveyance. Data is transferred to the mobile device 310 of this request, wherein as the conveyance approaches the location of the user, a notification is presented to the driver of the user wishing to board the conveyance. 30 In another form, pre-purchase tickets can be purchased on demand such that the user has effectively booked a ride on the conveyance. Η Ο (Ν +-> Ο ο ο m Η Ο Η ΙΤ) Ο (Ν 45
In another variation, users who have indicated that they wish to board a conveyance can receive notifications from the mobile device 410 via the server processing system indicative of the expected time of arriving at the boarding location and the destination for the user. In particular, the current location of the conveyance based location receiver of the 5 mobile device 310 can be used either by the mobile device 310, server processing system or user device 410 to determine the expected time of arriving at the boarding location and destination.
Throughout this specification and the claims which follow, unless the context requires 10 otherwise, the word "comprise", and variations such as "comprises" or "comprising", will be understood to imply the inclusion of a stated integer or step or group of integers or steps but not the exclusion of any other integer or step or group of integers or steps.
Many modifications will be apparent to those skilled in the art without departing from the 15 scope of the present invention.

Claims (5)

  1. Claims
    1. A system including a mobile device associated with a conveyance, a server processing system, and a computer application executable by a third party processing system, wherein: the mobile device includes a location receiver, wherein the mobile device further includes or is in data communication with a reader, wherein the mobile device is configured to: receive, from the reader, data read from a card associated with a passenger boarding the conveyance, wherein the read data is indicative of an identifier associated with the passenger; transfer, to a server processing system via a network, data indicative of the identifier associated with the passenger; obtain, using the location receiver of the mobile device, location data indicative of a location of the conveyance over time; and transfer, via the network, the location data to the server processing system; the server processing system includes a processor and a memory, wherein the server processing system is configured to: receive, via the network and from the mobile device, data indicative of the identifier associated with the passenger; transfer, via the network to the third party processing system operated by a third party associated with the passenger, a push notification indicative of the passenger being on board the conveyance; receive, via the network, from the mobile device, the location data; receive, via the network from the third party processing system, a request for a current location of the conveyance; and transfer, via the network to the third party processing system, a current location of the conveyance based on the location data; and the computer application including executable instructions which, when stored in memory of the third party processing system and executed by a processor of the third party processing system, cause the third party processing system to: receive, via the network, the push notification indicative of the passenger being on board the conveyance; present the push notification; transfer a request to the server processing system for the current location of the conveyance; receive, via the network from the server processing system, the current location of the conveyance; and present a map interface indicative of the current location of the conveyance.
  2. 2. The system according to claim 1 and 2, wherein the reader is contactless, wherein the reader reads the data from an integrated circuit associated with the card, wherein the contactless reader is integrated with a printer in data communication with the mobile device for printing a ticket for one or more other passengers of the conveyance which board without use of a respective card.
  3. 3. The system according to claim 1 or 2, wherein: the mobile device is configured to: receive, from the reader, further data read from the card as the passenger departs the conveyance, wherein the further data is indicative of the identifier associated with the passenger; and transfer, to the server processing system via the network, the further data; the server processing system is configured to: receive, via the network and from the mobile device, the further data; and transfer, via the network to the third party processing system, a further push notification indicative of the passenger departing the conveyance; and the computer application configures the third party processing system to: receive, via the network from the server processing system, the further push notification indicative of the passenger departing the conveyance; and present the further push notification.
  4. 4. The system according to any one of claims 1 to 3, wherein: the server processing system is configured to: determine, using historical data or a map server processing system, an estimated time of arrival at a destination for the passenger based on a time the passenger boarded the conveyance indicated by the received data from the mobile device, wherein the destination is stored in a data store; and transfer, to the third party processing system via the network, the estimated time of arrival at the destination for the passenger; and the third party processing system is configured to; receive, from the server processing system via the network, the estimated time of arrival; and present the estimated time of arrival in at least one of: the push notification; and the map interface.
  5. 5. A method including: receiving, at a mobile device from a reader, data read from a card associated with a passenger boarding a conveyance, wherein the card is indicative of an identifier associated with the passenger; transferring, from the mobile device and receiving at a server processing system via a network, data indicative of the identifier associated with the passenger; obtaining, at the mobile device using a location receiver, location data indicative of a location of the conveyance over time; transferring, from the mobile device and receiving at the server processing system via the network, the location data; transferring, from the server processing system and receiving at a third party processing system via the network, a push notification indicative of the passenger being on board the conveyance, wherein the third party processing system is operated by a third party associated with the passenger; presenting, at the third party processing system, the push notification based on the data indicative of the passenger being on board the conveyance; transferring, from the third party processing system and receiving at the server processing system via the network, a request for a current location of the conveyance; transferring, from the server processing system and receiving at the third party processing system via the network, a current location of the conveyance based on the location data; and presenting, by the third party processing system, a map interface indicative of the current location of the conveyance.
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