AU2002232646A1 - System and method for internet based performance measurement - Google Patents

System and method for internet based performance measurement

Info

Publication number
AU2002232646A1
AU2002232646A1 AU2002232646A AU3264602A AU2002232646A1 AU 2002232646 A1 AU2002232646 A1 AU 2002232646A1 AU 2002232646 A AU2002232646 A AU 2002232646A AU 3264602 A AU3264602 A AU 3264602A AU 2002232646 A1 AU2002232646 A1 AU 2002232646A1
Authority
AU
Australia
Prior art keywords
performance measurement
internet based
based performance
internet
measurement
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2002232646A
Inventor
Preston L. Bice
Thomas L. Hill
Mike W. Stuart
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
HP Enterprise Services LLC
Original Assignee
Electronic Data Systems LLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Electronic Data Systems LLC filed Critical Electronic Data Systems LLC
Publication of AU2002232646A1 publication Critical patent/AU2002232646A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3409—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
    • G06F11/3419—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment by assessing time
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3495—Performance evaluation by tracing or monitoring for systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/875—Monitoring of systems including the internet

Landscapes

  • Engineering & Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Debugging And Monitoring (AREA)
  • Information Transfer Between Computers (AREA)
AU2002232646A 2000-12-21 2001-12-18 System and method for internet based performance measurement Abandoned AU2002232646A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/746,594 2000-12-21
US09/746,594 US20020091817A1 (en) 2000-12-21 2000-12-21 Performance measurement system and method
PCT/US2001/049099 WO2002050717A2 (en) 2000-12-21 2001-12-18 System and method for internet based performance measurement

Publications (1)

Publication Number Publication Date
AU2002232646A1 true AU2002232646A1 (en) 2002-07-01

Family

ID=25001504

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2002232646A Abandoned AU2002232646A1 (en) 2000-12-21 2001-12-18 System and method for internet based performance measurement

Country Status (3)

Country Link
US (1) US20020091817A1 (en)
AU (1) AU2002232646A1 (en)
WO (1) WO2002050717A2 (en)

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US6697858B1 (en) * 2000-08-14 2004-02-24 Telephony@Work Call center
US6963874B2 (en) * 2002-01-09 2005-11-08 Digital River, Inc. Web-site performance analysis system and method utilizing web-site traversal counters and histograms
US7711595B2 (en) * 2001-08-28 2010-05-04 International Business Machines Corporation Method and system for generating a value proposition for a company in an industry
US6915234B2 (en) * 2001-09-24 2005-07-05 Electronic Data Systems Corporation Monitoring submission of performance data describing a relationship between a provider and a client
US20030061006A1 (en) * 2001-09-24 2003-03-27 Richards Kevin T. Evaluating performance data describing a relationship between a provider and a client
US6850866B2 (en) * 2001-09-24 2005-02-01 Electronic Data Systems Corporation Managing performance metrics describing a relationship between a provider and a client
GB0129472D0 (en) * 2001-12-10 2002-01-30 Crosbie Errol A method of detail follow-up
US20030131106A1 (en) * 2002-01-09 2003-07-10 Stephane Kasriel Web-page performance toolbar
US20030128231A1 (en) * 2002-01-09 2003-07-10 Stephane Kasriel Dynamic path analysis
US20030131097A1 (en) * 2002-01-09 2003-07-10 Stephane Kasriel Interactive path analysis
US7631035B2 (en) * 2002-01-09 2009-12-08 Digital River, Inc. Path-analysis toolbar
US20030204490A1 (en) * 2002-04-24 2003-10-30 Stephane Kasriel Web-page collaboration system
US20030202009A1 (en) * 2002-04-24 2003-10-30 Stephane Kasriel Integration toolbar
CN102592177A (en) 2004-12-21 2012-07-18 西特尔私人有限公司 A method and a system of generating an analytical tool for use in assessing a state of an entity
US8885812B2 (en) * 2005-05-17 2014-11-11 Oracle International Corporation Dynamic customer satisfaction routing
EP1911202B1 (en) * 2005-07-29 2012-02-29 Telecom Italia S.p.A. Method and system for generating instruction signals for performing interventions in a communication network, and corresponding computer-program product
US8583466B2 (en) 2005-08-09 2013-11-12 Oracle International Corporation System and method for routing workflow items based on workflow templates in a call center
US7779101B1 (en) * 2006-06-27 2010-08-17 Emc Corporation Method and apparatus for mapping and identifying the root causes of performance problems in network-based services
US20080046303A1 (en) * 2006-08-21 2008-02-21 Gordon Penelope E Method and system of determining elements of a value priced contract
US8195501B2 (en) * 2008-09-25 2012-06-05 Michael Phillips Dynamic interactive survey system and method
US8543868B2 (en) 2010-12-21 2013-09-24 Guest Tek Interactive Entertainment Ltd. Distributed computing system that monitors client device request time and server servicing time in order to detect performance problems and automatically issue alerts
WO2013084027A1 (en) * 2011-12-06 2013-06-13 Freescale Semiconductor, Inc. Method, device and computer program product for measuring user perception quality of a processing system comprising a user interface
US9836377B1 (en) * 2013-09-18 2017-12-05 Ca, Inc. Profiling application performance data
US9424159B2 (en) 2013-10-10 2016-08-23 International Business Machines Corporation Performance measurement of hardware accelerators
US10223659B2 (en) * 2015-02-12 2019-03-05 Oracle International Corporation Methods and system for integrating social media analysis into an enterprise project management system
US10250476B2 (en) * 2016-07-18 2019-04-02 Case On It, S.L. Identifying modifications to technical characteristics of a communication channel to alter user perception of communication channel performance

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5696701A (en) * 1996-07-12 1997-12-09 Electronic Data Systems Corporation Method and system for monitoring the performance of computers in computer networks using modular extensions
US5796633A (en) * 1996-07-12 1998-08-18 Electronic Data Systems Corporation Method and system for performance monitoring in computer networks
US5949976A (en) * 1996-09-30 1999-09-07 Mci Communications Corporation Computer performance monitoring and graphing tool
US6061722A (en) * 1996-12-23 2000-05-09 T E Network, Inc. Assessing network performance without interference with normal network operations
US6304904B1 (en) * 1997-03-27 2001-10-16 Intel Corporation Method and apparatus for collecting page-level performance statistics from a network device
EP0990349A1 (en) * 1997-06-16 2000-04-05 Telefonaktiebolaget Lm Ericsson A telecommunications performance management system
US6021439A (en) * 1997-11-14 2000-02-01 International Business Machines Corporation Internet quality-of-service method and system
US6438592B1 (en) * 1998-02-25 2002-08-20 Michael G. Killian Systems for monitoring and improving performance on the world wide web
US6556974B1 (en) * 1998-12-30 2003-04-29 D'alessandro Alex F. Method for evaluating current business performance
US6513065B1 (en) * 1999-03-04 2003-01-28 Bmc Software, Inc. Enterprise management system and method which includes summarization having a plurality of levels of varying granularity
WO2000058904A1 (en) * 1999-03-31 2000-10-05 Mathias Client Management Software Company System and method for enterprise client relationship and product management
WO2000073958A2 (en) * 1999-05-27 2000-12-07 Accenture Llp Methods, concepts and technology for dynamic comparison of product features and customer profile
US6701363B1 (en) * 2000-02-29 2004-03-02 International Business Machines Corporation Method, computer program product, and system for deriving web transaction performance metrics

Also Published As

Publication number Publication date
WO2002050717A2 (en) 2002-06-27
US20020091817A1 (en) 2002-07-11
WO2002050717A3 (en) 2005-06-30

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