AU2001241523A1 - Method and apparatus for integrating response time and enterprise management - Google Patents

Method and apparatus for integrating response time and enterprise management

Info

Publication number
AU2001241523A1
AU2001241523A1 AU2001241523A AU4152301A AU2001241523A1 AU 2001241523 A1 AU2001241523 A1 AU 2001241523A1 AU 2001241523 A AU2001241523 A AU 2001241523A AU 4152301 A AU4152301 A AU 4152301A AU 2001241523 A1 AU2001241523 A1 AU 2001241523A1
Authority
AU
Australia
Prior art keywords
response time
enterprise management
integrating response
integrating
enterprise
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001241523A
Inventor
Lundy M Lewis
Eric Stinson
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Aprisma Management Technology Inc
Original Assignee
Aprisma Management Technology Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Aprisma Management Technology Inc filed Critical Aprisma Management Technology Inc
Publication of AU2001241523A1 publication Critical patent/AU2001241523A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5019—Ensuring fulfilment of SLA
    • H04L41/5025—Ensuring fulfilment of SLA by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3409—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
    • G06F11/3419—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment by assessing time
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3442—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for planning or managing the needed capacity
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/87—Monitoring of transactions
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
AU2001241523A 2000-02-16 2001-02-16 Method and apparatus for integrating response time and enterprise management Abandoned AU2001241523A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US18308100P 2000-02-16 2000-02-16
US60183081 2000-02-16
PCT/US2001/005066 WO2001061492A1 (en) 2000-02-16 2001-02-16 Method and apparatus for integrating response time and enterprise management

Publications (1)

Publication Number Publication Date
AU2001241523A1 true AU2001241523A1 (en) 2001-08-27

Family

ID=22671360

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001241523A Abandoned AU2001241523A1 (en) 2000-02-16 2001-02-16 Method and apparatus for integrating response time and enterprise management

Country Status (2)

Country Link
AU (1) AU2001241523A1 (en)
WO (1) WO2001061492A1 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2840140B1 (en) * 2002-05-23 2004-12-17 Cit Alcatel DEVICE AND METHOD FOR CONTROLLING SERVICE DATA IN A COMMUNICATIONS NETWORK FOR AUTOMATED TRAFFIC ENGINEERING
GB0706283D0 (en) 2007-03-30 2007-05-09 British Telecomm Data network monitoring system and method

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5426421A (en) * 1986-04-21 1995-06-20 Gray; William F. Method of automatically managing a network or remote function-excecuting apparatus from a programable network control center
US5583928A (en) * 1992-06-19 1996-12-10 British Telecommunications Public Limited Company Detecting local exchange failure and resultant control of a communications network
WO1994019912A1 (en) * 1993-02-23 1994-09-01 British Telecommunications Public Limited Company Event correlation
JP3763907B2 (en) * 1995-12-12 2006-04-05 エイ・ティ・アンド・ティ・コーポレーション Method for monitoring signaling messages in a communication network
US5751965A (en) * 1996-03-21 1998-05-12 Cabletron System, Inc. Network connection status monitor and display

Also Published As

Publication number Publication date
WO2001061492A1 (en) 2001-08-23

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