WO2024109135A1 - Method and apparatus for controlling air conditioner, air conditioner, and storage medium - Google Patents

Abstract

A method for controlling an air conditioner, comprising: when it is determined that a voice module of an air conditioner has a restart anomaly, setting the air conditioner to a preset abnormal state; controlling a home appliance control board of the air conditioner to report the abnormal state to the voice module; when the voice module is restarted again, controlling the voice module to determine whether there is an abnormal state report; and controlling the voice module to disable a voice function when there is an abnormal state report. In this way, only an inevitable restart anomaly is disabled, and an occasional voice function which is normally running is not disabled, so that a user can normally use the voice module of the air conditioner. Therefore, the use experience of the user for the voice module of the air conditioner is improved.

Description

Method and device for controlling air conditioner, air conditioner, and storage medium

This application is based on the Chinese patent application with application number 202211455870.9 and application date November 21, 2022, and claims the priority of the Chinese patent application. The entire content of the Chinese patent application is hereby introduced into this application as a reference.

Technical Field

The present application relates to the technical field of smart home appliances, for example, to a method and device for controlling an air conditioner, an air conditioner, and a storage medium.

Background technique

At present, air conditioners have become indispensable electrical appliances in people's office and life. In order to improve the interactive experience between users and air conditioners, most air conditioners are now equipped with voice modules to use voice as the main interaction method between air conditioners and users. The voice module is equipped with a speaker that broadcasts voice information and provides voice feedback to users. Every time the voice module is turned on, the speaker will broadcast a welcome message to remind users that the voice module can be used. However, when the wiring harness terminal connecting the voice module and the home appliance board of the air conditioner is loose, the voice module will be restarted continuously, causing the speaker to broadcast the opening welcome message continuously. The restart anomaly of the air conditioner voice module includes occasional restart anomalies and necessary restart anomalies. For occasional restart anomalies, the restart anomaly of the air conditioner voice module is accidental, and there is a high probability that the voice module can be successfully powered on when it is restarted again, and the voice module can operate normally. For necessary restart anomalies, the voice module of the air conditioner will fail every time it is powered on, that is, the air conditioner will restart every time it is powered on. It is a poor contact of the hardware circuit, which must be repaired by maintenance personnel to improve. In the related art, usually when it is detected that the voice module of the air conditioner is restarted multiple times in a short period of time, the voice function is directly turned off. For occasional restart anomalies, if the voice module is directly turned off, the voice module that is operating normally may be directly turned off, which reduces the user's experience of using the air conditioner voice module.

It should be noted that the information disclosed in the above background technology section is only used to enhance the understanding of the background of the present application, and therefore may include information that does not constitute the prior art known to ordinary technicians in the field.

Summary of the invention

In order to provide a basic understanding of some aspects of the disclosed embodiments, a brief summary is given below. The summary is not an extensive review, nor is it intended to identify key/critical components or delineate the scope of protection of these embodiments, but rather serves as a prelude to the detailed description that follows.

The embodiments of the present disclosure provide a method and device for controlling an air conditioner, an air conditioner, and a storage medium to improve the user experience of using a voice module of the air conditioner.

In some embodiments, the method for controlling an air conditioner includes: when it is determined that the voice module of the air conditioner restarts abnormally, setting the air conditioner to a preset abnormal state; controlling the home appliance board of the air conditioner to report the abnormal state to the voice module; when the voice module restarts again, controlling the voice module to determine whether there is the abnormal state report; and controlling the voice module to turn off the voice function when there is the abnormal state report.

In some embodiments, the voice module restart abnormality of the air conditioner is determined by the following method: upon receiving abnormal information sent by a control device corresponding to the air conditioner, it is determined that the voice module restart abnormality of the air conditioner.

In some embodiments, setting the air conditioner to a preset abnormal state includes: guiding a user to set the air conditioner to a preset abnormal state.

In some embodiments, controlling the home appliance board of the air conditioner to report the abnormal state to the voice module includes: controlling the home appliance board of the air conditioner to continuously report the abnormal state to the voice module.

In some embodiments, the voice module will broadcast a welcome message after being started; the controlling the voice module to turn off the voice function when the abnormal state is reported includes: controlling the voice module to turn off the voice function before broadcasting the welcome message when the abnormal state is reported.

In some embodiments, after shutting down the voice function, the method further includes: generating maintenance information corresponding to the abnormal restart of the voice module; and sending the maintenance information to a preset terminal device.

In some embodiments, the device for controlling an air conditioner includes: a setting module, configured to set the air conditioner to a preset abnormal state when it is determined that the voice module of the air conditioner restarts abnormally; a reporting module, configured to control the home appliance board of the air conditioner to report the abnormal state to the voice module; a detection module, configured to control the voice module to determine whether there is an abnormal state report when the voice module restarts again; and a shut down module, configured to control the voice module to shut down the voice function when there is an abnormal state report.

In some embodiments, the device for controlling an air conditioner includes a processor and a memory storing program instructions, and the processor is configured to execute the above-mentioned method for controlling an air conditioner when running the program instructions.

In some embodiments, the air conditioner includes: an air conditioner body; and the above-mentioned device for controlling the air conditioner is installed on the air conditioner body.

In some embodiments, the storage medium stores program instructions, and when the program instructions are run, the above-mentioned method for controlling the air conditioner is executed.

The method and device for controlling an air conditioner, the air conditioner, and the storage medium provided by the embodiments of the present disclosure can achieve the following technical effects: when it is determined that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state. Normal state. The home appliance board that controls the air conditioner reports the abnormal state to the voice module. When the voice module restarts again, the voice module is controlled to determine whether there is an abnormal state report, and the voice module is controlled to turn off the voice function when there is an abnormal state report. In this way, compared with the case where it is determined that the voice module restarts abnormally, the voice module is directly turned off. By determining that the voice module restarts abnormally, the air conditioner is set to a preset abnormal state. And the abnormal state is reported to the voice module. When the voice module restarts again and there is an abnormal state report, the voice module is controlled to turn off the voice function. Only the necessary restart abnormality will be turned off, and the occasional and normally running voice function will not be turned off, so that the user can use the voice module of the air conditioner normally. Thereby improving the user's experience of using the voice module of the air conditioner.

The above general description and the following description are exemplary and explanatory only and are not intended to limit the present application.

BRIEF DESCRIPTION OF THE DRAWINGS

One or more embodiments are exemplarily described by corresponding drawings, which do not limit the embodiments. Elements with the same reference numerals in the drawings are shown as similar elements, and the drawings do not constitute a scale limitation, and wherein:

FIG1 is a schematic diagram of a method for controlling an air conditioner provided by an embodiment of the present disclosure;

FIG2 is a schematic diagram of another method for controlling an air conditioner provided by an embodiment of the present disclosure;

FIG3 is a schematic diagram of another method for controlling an air conditioner provided by an embodiment of the present disclosure;

FIG4 is a schematic diagram of a device for controlling an air conditioner provided by an embodiment of the present disclosure;

FIG5 is a schematic diagram of another device for controlling an air conditioner provided by an embodiment of the present disclosure;

FIG6 is a schematic diagram of an air conditioner provided by an embodiment of the present disclosure;

FIG. 7 is a schematic diagram of another air conditioner provided by an embodiment of the present disclosure.

Detailed ways

In order to be able to understand the features and technical contents of the embodiments of the present disclosure in more detail, the implementation of the embodiments of the present disclosure is described in detail below in conjunction with the accompanying drawings. The attached drawings are for reference only and are not used to limit the embodiments of the present disclosure. In the following technical description, for the convenience of explanation, a full understanding of the disclosed embodiments is provided through multiple details. However, one or more embodiments can still be implemented without these details. In other cases, to simplify the drawings, well-known structures and devices can be simplified for display.

The terms "first", "second", etc. in the specification and claims of the embodiments of the present disclosure and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the terms used in this way can be interchanged under appropriate circumstances to describe the embodiments of the present disclosure herein. In addition, the terms "including" and "having" are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. and any variations thereof, are intended to cover a non-exclusive inclusion.

Unless otherwise stated, the term "plurality" means two or more.

In the embodiment of the present disclosure, the character "/" indicates that the preceding and following objects are in an "or" relationship. For example, A/B indicates: A or B.

The term "and/or" is a description of the association relationship between objects, indicating that three relationships can exist. For example, A and/or B means: A or B, or, A and B.

The present application is applied to an air conditioner, and the air conditioner is set to a preset abnormal state by determining that the voice module of the air conditioner restarts abnormally. The home appliance board of the air conditioner is controlled to report the abnormal state to the voice module. When the voice module restarts again, the voice module is controlled to determine whether there is an abnormal state report, and the voice module is controlled to turn off the voice function when there is an abnormal state report. In this way, compared with directly turning off the voice module when it is determined that the voice module restarts abnormally. By setting the air conditioner to a preset abnormal state when it is determined that the voice module of the air conditioner restarts abnormally. And the abnormal state is reported to the voice module. When the voice module restarts again and there is an abnormal state report, the voice module is controlled to turn off the voice function. Only the necessary restart abnormality will be turned off, and the occasional and normally operating voice function will not be turned off, so that the user can use the voice module of the air conditioner normally. Thereby improving the user's experience of using the voice module of the air conditioner.

In conjunction with FIG. 1 , an embodiment of the present disclosure provides a method for controlling an air conditioner, including:

Step S101, when the air conditioner determines that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state.

Step S102, the air conditioner controls the home appliance board of the air conditioner to report the abnormal state to the voice module.

Step S103, when the voice module is restarted again, the air conditioner controls the voice module to determine whether there is an abnormal state to report.

Step S104, controlling the voice module to disable the voice function when an abnormal state is reported.

The method for controlling an air conditioner provided by the embodiment of the present disclosure is adopted. When it is determined that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state. The home appliance board of the air conditioner is controlled to report the abnormal state to the voice module. When the voice module restarts again, the voice module is controlled to determine whether there is an abnormal state report, and the voice module is controlled to turn off the voice function when there is an abnormal state report. In this way, compared with the case where the voice module restarts abnormally, the voice module is directly turned off. When it is determined that the voice module restarts abnormally, the air conditioner is set to a preset abnormal state. And the abnormal state is reported to the voice module. When the voice module restarts again and there is an abnormal state report, the voice module is controlled to turn off the voice function. Only the necessary restart abnormality will be turned off, and the occasional and normally running voice function will not be turned off, so that the user can use the voice module of the air conditioner normally. Thereby improving the user's experience of using the voice module of the air conditioner.

In some embodiments, the air conditioner sets the air conditioner to the default state when determining that the voice module of the air conditioner restarts abnormally. The air conditioner controls the home appliance board of the air conditioner to report the abnormal state to the voice module. If the air conditioner does not restart again, it is determined that the restart abnormality of the voice module of the air conditioner is an occasional restart abnormality, the voice module of the air conditioner can operate normally, and the user can use the voice module of the air conditioner normally.

In some embodiments, when the air conditioner determines that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state. The air conditioner controls the home appliance board of the air conditioner to report the abnormal state to the voice module. If the air conditioner restarts again, it is determined that the restart abnormality of the voice module of the air conditioner is a necessary restart abnormality, that is, the voice module of the air conditioner will fail every time it is powered on and will restart every time. Then the voice module is controlled to determine whether there is an abnormal state report, and if there is an abnormal state report, the voice module is controlled to turn off the voice function. The voice module with the necessary restart abnormality is turned off.

Optionally, the abnormal restart of the voice module of the air conditioner is determined by the following method: receiving information sent by a preset home appliance to characterize the abnormal restart of the voice module of the air conditioner, and determining that the voice module of the air conditioner is abnormally restarted. Further, the preset home appliance is equipped with a voice collection module and is in the same space as the air conditioner, such as a living room, bedroom or kitchen. In some embodiments, the preset home appliance is a smart TV, an induction cooker or a tea bar machine, etc.

In some embodiments, the smart TV is equipped with a voice collection module. When the voice collection module of the smart TV collects the welcome message broadcast by the voice module of the air conditioner multiple times within a preset time, it generates information for characterizing the abnormal restart of the voice module of the air conditioner. And send the information to the air conditioner. The air conditioner receives the information and determines that the voice module of the air conditioner restarts abnormally. Set the air conditioner to a preset abnormal state. Then control the home appliance board of the air conditioner to report the abnormal state to the voice module. When the voice module restarts again, control the voice module to determine whether there is an abnormal state report. Control the voice module to turn off the voice function when there is an abnormal state report.

In some embodiments, the smart TV is equipped with a voice collection module. The voice collection module of the smart TV collects the user's voice. When the user's voice includes a preset key sentence, information for characterizing the abnormal restart of the voice module of the air conditioner is generated. And the information is sent to the air conditioner. The air conditioner receives the information and determines that the voice module of the air conditioner is abnormally restarted. The air conditioner is set to a preset abnormal state. Then the home appliance board of the air conditioner is controlled to report the abnormal state to the voice module. When the voice module restarts again, the voice module is controlled to determine whether there is an abnormal state report. When the voice module is controlled to report an abnormal state, the voice function is turned off. Preset key sentences, such as: the air conditioner voice module restarts multiple times or the air conditioner keeps broadcasting a welcome message. In this way, when the user actively restarts the voice module frequently, compared with automatically determining the abnormal restart of the voice module of the air conditioner through the welcome message broadcast, the abnormal restart of the voice module of the air conditioner is determined by the user's voice. It can improve the accuracy of judging the abnormal restart of the voice module.

Optionally, the abnormal restart of the voice module of the air conditioner is determined by the following method: when receiving abnormal information sent by the control device corresponding to the air conditioner, the abnormal restart of the voice module of the air conditioner is determined. The abnormal information is used to characterize the abnormal restart of the voice module of the air conditioner. In this way, the abnormal information sent by the control device can determine whether the voice module of the air conditioner is abnormal. At the same time, when the user actively restarts the voice module frequently, compared with automatically determining the abnormal restart of the air conditioner's voice module through the welcome message broadcast situation, determining the abnormal restart of the air conditioner's voice module through the user's voice can improve the accuracy of judging the abnormal restart of the voice module.

Further, the control device corresponding to the air conditioner includes a remote controller or a user terminal. The remote controller is a remote controller corresponding to the air conditioner. The user terminal is installed with an application or a Bluetooth applet corresponding to the air conditioner. In some embodiments, the user terminal includes a mobile phone, a tablet, a smart watch and/or a computer.

In some embodiments, the remote controller corresponding to the air conditioner is provided with a voice module abnormality button. In the case that the voice module of the air conditioner restarts abnormally, the user presses the voice module abnormality button of the remote controller. The remote controller sends abnormal information to the air conditioner. When the air conditioner receives the abnormal information sent by the remote controller, it determines that the voice module of the air conditioner restarts abnormally.

Optionally, setting the air conditioner to a preset abnormal state includes: automatically setting the air conditioner to a preset abnormal state.

Optionally, setting the air conditioner to a preset abnormal state includes: guiding the user to set the air conditioner to the preset abnormal state. In this way, by guiding the user to set the air conditioner to the preset abnormal state, the user can know that the air conditioner is processing the restart abnormality of the voice module, and the user can be involved in the restart abnormality processing process, thereby improving the user's interactive experience.

Further, guiding the user to set the air conditioner to a preset abnormal state includes: guiding the user to set the air conditioner to a preset abnormal state through a user terminal. Or, sending a guidance signal to a preset home appliance, triggering the home appliance to use a speaker to guide the user to use a remote control to set the air conditioner to a preset abnormal state. Wherein, the remote control is provided with an abnormal state trigger button. In some embodiments, the smart TV receives the guidance signal of the air conditioner and uses a speaker to broadcast "Please press the abnormal state trigger button on the remote control to set the air conditioner to an abnormal state." After the user hears the voice broadcast by the smart TV, he presses the abnormal state trigger button on the remote control to set the air conditioner to an abnormal state.

In some embodiments, after the air conditioner is set to a preset abnormal state, it operates according to the operation mode corresponding to the abnormal state. For example, the air conditioner operates in a low wind cooling mode of 30 degrees.

Optionally, the home appliance board controlling the air conditioner reports the abnormal state to the voice module, including: the home appliance board controlling the air conditioner reports the abnormal state to the voice module, triggering the voice module to save the abnormal state.

Optionally, the home appliance board of the air conditioner is controlled to report the abnormal state to the voice module, including: the home appliance board of the air conditioner is controlled to continuously report the abnormal state to the voice module. In this way, by controlling the home appliance board of the air conditioner to continuously report the abnormal state to the voice module, the voice module can determine whether there is an abnormal state report after restarting again, so that the voice module can be controlled to turn off the voice function when there is an abnormal state report. The voice module that is operating normally will not be turned off, so that the user can use the voice module of the air conditioner normally. This improves the user's experience of using the voice module of the air conditioner.

Further, the home appliance board controlling the air conditioner continuously reports the abnormal state to the voice module, including: the home appliance board controlling the air conditioner reports the abnormal state to the voice module at a preset time interval. In some embodiments, the preset time interval includes: 0.01 seconds, 0.05 seconds or 0.1 seconds, etc.

Further, controlling the voice module to determine whether there is an abnormal state to report includes: controlling the voice module to detect whether an abnormal state is saved. If the abnormal state is saved, determining that there is an abnormal state to report. If the abnormal state is not saved, determining that there is no abnormal state to report.

Further, controlling the voice module to determine whether there is an abnormal state report includes: detecting whether the home appliance board reports an abnormal state. If it is detected that the home appliance board is reporting an abnormal state, it is determined that there is an abnormal state report. If it is not detected that the home appliance board reports an abnormal state, it is determined that there is no abnormal state report.

Optionally, the voice module will broadcast a welcome message after starting; and the voice module is controlled to turn off the voice function when an abnormal state is reported, including: controlling the voice module to turn off the voice function before broadcasting the welcome message when an abnormal state is reported. In this way, after restarting again, the voice module will not broadcast the welcome message and will not make noise to disturb the user.

Further, controlling the voice module to turn off the voice function includes: turning off the voice module. Or, turning off the speaker.

As shown in FIG. 2 , the present disclosure provides a method for controlling an air conditioner, including:

Step S201, upon receiving abnormal information sent by a control device corresponding to the air conditioner, the air conditioner determines that the voice module of the air conditioner restarts abnormally.

Step S202: When it is determined that the voice module of the air conditioner restarts abnormally, the air conditioner guides the user to set the air conditioner to a preset abnormal state.

Step S203, the air conditioner controls the home appliance board of the air conditioner to continuously report the abnormal state to the voice module.

Step S204, when the voice module is restarted again, the air conditioner controls the voice module to determine whether there is an abnormal state to report.

Step S205, when an abnormal state is reported, the air conditioner control voice module turns off the voice function before broadcasting the welcome message.

By adopting the method for controlling an air conditioner provided by the embodiment of the present disclosure, the abnormal restart of the voice module of the air conditioner is determined through the abnormal information sent by the control device, and the air conditioner is guided to be set to a preset abnormal state. The home appliance board of the air conditioner is controlled to report the abnormal state to the voice module. In the case that the voice module restarts again, the voice module is controlled to determine whether there is an abnormal state report, and the voice module is controlled to turn off the voice function before broadcasting the welcome message when there is an abnormal state report. In this way, for occasional restart abnormalities, compared with the case where the voice module restart is determined to be abnormal, the voice module is directly turned off. By setting the air conditioner to a preset abnormal state when it is determined that the voice module restarts abnormally. And the abnormal state is reported to the voice module. When the voice module restarts again and there is an abnormal state report In this case, the voice module is controlled to turn off the voice function. The voice module that is operating normally will not be turned off, so that the user can use the voice module of the air conditioner normally. This improves the user's experience of using the voice module of the air conditioner. At the same time, in the case of restarting again, the air conditioner is controlled to turn off the voice function before the voice module broadcasts the welcome message. The voice module will not broadcast the welcome message and will not make noise to disturb the user.

Optionally, after controlling the voice module to turn off the voice function, the method further includes: generating maintenance information corresponding to the abnormal restart of the voice module; and sending the maintenance information to a preset terminal device. The terminal device includes a user terminal and/or a preset server. In this way, the owner of the terminal device can be notified that the voice module of the air conditioner is abnormally restarted, so as to quickly repair the voice module.

In some embodiments, when the terminal device is a user terminal, the owner of the user terminal is a user who buys an air conditioner.

In some embodiments, when the terminal device is a preset server, the server is a server of the air conditioner manufacturer for collecting statistics on maintenance conditions. In this way, the air conditioner manufacturer can quickly dispatch maintenance personnel to repair the voice module of the air conditioner.

As shown in FIG3 , the present disclosure provides a method for controlling an air conditioner, including:

Step S301, upon receiving abnormal information sent by a control device corresponding to the air conditioner, the air conditioner determines that the voice module of the air conditioner restarts abnormally.

Step S302: When it is determined that the voice module of the air conditioner restarts abnormally, the air conditioner guides the user to set the air conditioner to a preset abnormal state.

Step S303, the air conditioner controls the home appliance board of the air conditioner to continuously report the abnormal state to the voice module.

Step S304, when the voice module is restarted again, the air conditioner controls the voice module to determine whether there is an abnormal state to report.

Step S305, when an abnormal state is reported, the air conditioner control voice module turns off the voice function before broadcasting the welcome message.

Step S306: the air conditioner generates maintenance information corresponding to the abnormal restart of the voice module.

Step S307: the air conditioner sends the maintenance information to a preset terminal device.

By adopting the method for controlling an air conditioner provided by the embodiment of the present disclosure, the abnormal restart of the voice module of the air conditioner is determined through the abnormal information sent by the control device, and the air conditioner is guided to be set to a preset abnormal state. The home appliance board of the air conditioner is controlled to report the abnormal state to the voice module. In the case that the voice module restarts again, the voice module is controlled to determine whether there is an abnormal state report, and the voice module turns off the voice function before broadcasting the welcome message when there is an abnormal state report in the voice module. And the maintenance information corresponding to the voice module restart abnormality is sent to the preset terminal device. In this way, when the voice module has a necessary restart abnormality, the owner of the terminal device can be notified of the abnormal restart of the voice module of the air conditioner, so that the voice module can be quickly repaired.

As shown in FIG4 , the embodiment of the present disclosure discloses a device 1 for controlling an air conditioner, comprising: a setting module 2, a reporting module 3, a detection module 4 and a closing module 5. The setting module 2 is configured to set the air conditioner to a preset abnormal state when it is determined that the voice module of the air conditioner restarts abnormally; the reporting module 3 is configured to control the home appliance board of the air conditioner to report the abnormal state to the voice module; the detection module 4 is configured to control the voice module to determine whether there is an abnormal state report when the voice module restarts again; the closing module 5 is configured to control the voice module to close the voice function when there is an abnormal state report.

The device for controlling an air conditioner provided by the embodiment of the present disclosure is used. When it is determined that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state. The home appliance board of the air conditioner is controlled to report the abnormal state to the voice module. When the voice module restarts again, the voice module is controlled to determine whether there is an abnormal state report, and the voice module is controlled to turn off the voice function when the voice module reports an abnormal state. In this way, for occasional restart abnormalities, the voice module is directly turned off compared to when the voice module restarts abnormally. When it is determined that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state. And the abnormal state is reported to the voice module. When the voice module restarts again and there is an abnormal state report, the voice module is controlled to turn off the voice function. The voice function that is operating normally will not be turned off, so that the user can use the voice module of the air conditioner normally. Thereby improving the user's experience of using the voice module of the air conditioner.

As shown in FIG5 , the device 6 for controlling an air conditioner provided in the embodiment of the present disclosure includes a processor 7 and a memory 8. Optionally, the device may also include a communication interface 9 and a bus 10. The processor 7, the communication interface 9, and the memory 8 may communicate with each other through the bus 10. The communication interface 9 may be used for information transmission. The processor 7 may call the logic instructions in the memory 8 to execute the method for controlling the air conditioner of the above embodiment.

In addition, the logic instructions in the memory 8 mentioned above can be implemented in the form of software functional units and can be stored in a computer-readable storage medium when sold or used as an independent product.

The memory 8 is a computer-readable storage medium that can be used to store software programs and computer executable programs, such as program instructions/modules corresponding to the method in the embodiment of the present disclosure. The processor 7 executes the function application and data processing by running the program instructions/modules stored in the memory 8, that is, the method for controlling the air conditioner in the above embodiment is implemented.

The memory 8 may include a program storage area and a data storage area, wherein the program storage area may store an operating system and an application required for at least one function; the data storage area may store data created according to the use of the air conditioner, etc. In addition, the memory 8 may include a high-speed random access memory and may also include a non-volatile memory.

When the voice module of the air conditioner is determined to be restarted abnormally, the air conditioner is set to a preset abnormal state. The home appliance board controlling the air conditioner reports the abnormal state to the voice module. When the voice module restarts again, the control voice module The voice module determines whether there is an abnormal state report, and controls the voice module to turn off the voice function when the voice module reports an abnormal state. In this way, compared with the case where the voice module restart is determined to be abnormal, the voice module is directly turned off. By determining that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state. And the abnormal state is reported to the voice module. When the voice module restarts again and there is an abnormal state report, the voice module is controlled to turn off the voice function. Only the necessary restart abnormality will be turned off, and the occasional and normally running voice function will not be turned off, so that the user can use the voice module of the air conditioner normally. Thereby improving the user's experience of using the voice module of the air conditioner.

As shown in Figures 6 and 7, an embodiment of the present disclosure provides an air conditioner 11, including: an air conditioner body, and the above-mentioned device 1 (6) for controlling the air conditioner. The device 1 (6) for controlling the air conditioner is installed on the air conditioner body. The installation relationship described here is not limited to placement inside the air conditioner, but also includes installation connections with other components of the air conditioner, including but not limited to physical connections, electrical connections or signal transmission connections. It can be understood by those skilled in the art that the device 1 (6) for controlling the air conditioner can be adapted to a feasible air conditioner body, thereby realizing other feasible embodiments.

The air conditioner provided by the embodiment of the present disclosure is used. When it is determined that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state. The home appliance board of the air conditioner is controlled to report the abnormal state to the voice module. When the voice module restarts again, the voice module is controlled to determine whether there is an abnormal state report, and the voice module is controlled to turn off the voice function when the voice module reports an abnormal state. In this way, compared with the case where the voice module restarts abnormally, the voice module is directly turned off. When it is determined that the voice module of the air conditioner restarts abnormally, the air conditioner is set to a preset abnormal state. And the abnormal state is reported to the voice module. When the voice module restarts again and there is an abnormal state report, the voice module is controlled to turn off the voice function. Only the necessary restart abnormality will be turned off, and the occasional and normally running voice function will not be turned off, so that the user can use the voice module of the air conditioner normally. Thereby improving the user's experience of using the voice module of the air conditioner.

An embodiment of the present disclosure provides a computer-readable storage medium storing computer-executable instructions, wherein the computer-executable instructions are configured to execute the above-mentioned method for controlling an air conditioner.

The computer-readable storage medium mentioned above may be a transient computer-readable storage medium or a non-transitory computer-readable storage medium.

The embodiment of the present disclosure provides a computer program, which, when executed by a computer, enables the computer to implement the above-mentioned method for controlling an air conditioner.

An embodiment of the present disclosure provides a computer program product, which includes computer instructions stored on a computer-readable storage medium. When the program instructions are executed by a computer, the computer implements the above-mentioned method for controlling an air conditioner.

The technical solution of the embodiment of the present disclosure can be embodied in the form of a software product, which is stored in a storage medium and includes one or more instructions for enabling a computer device (which may be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the method described in the embodiment of the present disclosure. The aforementioned storage medium may be a non-transient storage medium, including: a USB flash drive, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk, and other media that can store program codes, or a transient storage medium.

The above description and the accompanying drawings fully illustrate the embodiments of the present disclosure so that those skilled in the art can practice them. Other embodiments may include structural, logical, electrical, process and other changes. The embodiments represent only possible changes. Unless explicitly required, individual components and functions are optional, and the order of operations may vary. Parts and features of some embodiments may be included in or replace parts and features of other embodiments. Moreover, the words used in this application are only used to describe the embodiments and are not used to limit the claims. As used in the description of the embodiments and the claims, unless the context clearly indicates otherwise, the singular forms "a", "an" and "the" are intended to include plural forms as well. Similarly, the term "and/or" as used in this application refers to any and all possible combinations of one or more associated listings. In addition, when used in this application, the term "comprise" and its variants "comprises" and/or including (comprising) refer to the existence of stated features, wholes, steps, operations, elements, and/or components, but do not exclude the existence or addition of one or more other features, wholes, steps, operations, elements, components and/or groups of these. In the absence of further restrictions, the elements defined by the sentence "comprising a ..." do not exclude the existence of other identical elements in the process, method or device comprising the elements. In this article, each embodiment may focus on the differences from other embodiments, and the same or similar parts between the embodiments may refer to each other. For the methods, products, etc. disclosed in the embodiments, if they correspond to the method part disclosed in the embodiments, then the relevant parts can refer to the description of the method part.

Those skilled in the art will appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed herein can be implemented in electronic hardware, or a combination of computer software and electronic hardware. Whether these functions are performed in hardware or software may depend on the specific application and design constraints of the technical solution. The technicians may use different methods for each specific application to implement the described functions, but such implementations should not be considered to exceed the scope of the embodiments of the present disclosure. The technicians may clearly understand that, for the convenience and simplicity of description, the specific working processes of the systems, devices and units described above may refer to the corresponding processes in the aforementioned method embodiments, and will not be repeated here.

In the embodiments disclosed herein, the disclosed methods and products (including but not limited to devices, equipment, etc.) may be implemented in other ways. For example, the device embodiments described above are merely illustrative. For example, the division of the units may be only a logical function division. In actual implementation, there may be other division methods, such as multiple units. Elements or components may be combined or integrated into another system, or some features may be ignored or not performed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interfaces, devices or units, which may be electrical, mechanical or other forms. The units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, they may be located in one place, or they may be distributed on multiple network units. Some or all of the units may be selected according to actual needs to implement this embodiment. In addition, the functional units in the embodiments disclosed herein may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.

The flowcharts and block diagrams in the accompanying drawings show the possible architecture, functions and operations of the system, method and computer program product according to the embodiments of the present disclosure. In this regard, each box in the flowchart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for implementing the specified logical function. In some alternative implementations, the functions marked in the box can also occur in an order different from that marked in the accompanying drawings. For example, two consecutive boxes can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, which can depend on the functions involved. In the descriptions corresponding to the flowcharts and block diagrams in the accompanying drawings, the operations or steps corresponding to different boxes can also occur in an order different from that disclosed in the description, and sometimes there is no specific order between different operations or steps. For example, two consecutive operations or steps can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, which can depend on the functions involved. Each box in the block diagram and/or flowchart, and the combination of boxes in the block diagram and/or flowchart can be implemented with a dedicated hardware-based system that performs a specified function or action, or can be implemented with a combination of dedicated hardware and computer instructions.

Claims (12)

A method for controlling an air conditioner, comprising: When it is determined that the voice module of the air conditioner restarts abnormally, setting the air conditioner to a preset abnormal state; Controlling the home appliance board of the air conditioner to report the abnormal state to the voice module; When the voice module is restarted again, controlling the voice module to determine whether there is an abnormal state report; The voice module is controlled to close the voice function when the abnormal state is reported. The method according to claim 1 is characterized in that the abnormal restart of the voice module of the air conditioner is determined by the following method: When receiving abnormal information sent by the control device corresponding to the air conditioner, it is determined that the voice module of the air conditioner restarts abnormally. The method according to claim 1 or 2, characterized in that setting the air conditioner to a preset abnormal state comprises: Guide users to set the air conditioner to a preset abnormal state. The method according to any one of claims 1 to 3, characterized in that controlling the home appliance board of the air conditioner to report the abnormal state to the voice module comprises: The home appliance board controlling the air conditioner continuously reports the abnormal state to the voice module. The method according to any one of claims 1 to 4 is characterized in that the voice module broadcasts a welcome message after being started, and controlling the voice module to turn off the voice function when the abnormal state is reported, comprising: The voice module is controlled to close the voice function before the welcome message is broadcasted when the abnormal state is reported. The method according to any one of claims 1 to 5, characterized in that after turning off the voice function, it also includes: Generate maintenance information corresponding to the voice module restart exception; The maintenance information is sent to a preset terminal device. A device for controlling an air conditioner, characterized by comprising: A setting module configured to set the air conditioner to a preset abnormal state when determining that the voice module of the air conditioner restarts abnormally; The reporting module is configured to control the home appliance panel of the air conditioner to report the abnormal state to the voice module. piece; A detection module, configured to control the voice module to determine whether there is an abnormal state report when the voice module is restarted again; The closing module is configured to control the voice module to close the voice function when the abnormal state is reported. A device for controlling an air conditioner comprises a processor and a memory storing program instructions, wherein the processor is configured to execute a method for controlling an air conditioner as claimed in any one of claims 1 to 6 when running the program instructions. An air conditioner, characterized by comprising: Air conditioner body; The device for controlling an air conditioner according to claim 7 or 8 is installed on the air conditioner body. A storage medium storing program instructions, characterized in that when the program instructions are run, the method for controlling an air conditioner as described in any one of claims 1 to 6 is executed. A computer program, when executed by a computer, enables the computer to implement the method for controlling an air conditioner as claimed in any one of claims 1 to 6. A computer program product, comprising computer instructions stored on a computer-readable storage medium, wherein when the program instructions are executed by a computer, the computer is enabled to implement a method for controlling an air conditioner as described in any one of claims 1 to 6.