WO2024013975A1 - Information management system - Google Patents

Information management system Download PDF

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Publication number
WO2024013975A1
WO2024013975A1 PCT/JP2022/027842 JP2022027842W WO2024013975A1 WO 2024013975 A1 WO2024013975 A1 WO 2024013975A1 JP 2022027842 W JP2022027842 W JP 2022027842W WO 2024013975 A1 WO2024013975 A1 WO 2024013975A1
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WO
WIPO (PCT)
Prior art keywords
facility
user
information
terminal
terminals
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PCT/JP2022/027842
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French (fr)
Japanese (ja)
Inventor
功治 永江
Original Assignee
功治 永江
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Application filed by 功治 永江 filed Critical 功治 永江
Priority to PCT/JP2022/027842 priority Critical patent/WO2024013975A1/en
Publication of WO2024013975A1 publication Critical patent/WO2024013975A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Definitions

  • the present invention relates to an information management system having a reception server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network.
  • the regional medical comprehensive reception system described in Patent Document 1 is a system in which a reception server is used to receive medical examinations and confirm receptions at multiple hospitals in a specific area from a user terminal via a network. , the reception status and medical treatment status on the hospital side are provided to the user terminal.
  • Patent Document 1 it is possible to accept and confirm the reception of medical examinations at multiple hospitals in a specific area from a user terminal via a network, but it is possible to accept medical examinations and confirm reception from a user terminal that wishes to receive medical examinations. Hospitals that do not accept medical examinations have been unable to provide sufficient services to users who wish to receive medical examinations.
  • the present invention has been made in view of the above situation, and an object of the present invention is to provide an information management system that can improve the services provided by facilities to users.
  • the information management system of the invention is an information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network, the facility information server comprising: , when the reception terminal of the facility makes a request to provide information regarding the user terminal that matches the search conditions specified by the reception terminal of the facility, among the plurality of user terminals, the information of the user terminal is sent. It is characterized by having a user information providing means to provide to a reception terminal of the facility.
  • the information management system of the invention is an information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network, the facility information server comprising: , a facility that provides information about the facility to the user terminal when the user terminal makes a request for providing information about the facility that matches the search conditions specified by the user terminal among the plurality of facilities;
  • the user A user information providing means that provides terminal information to a reception terminal of the facility;
  • the present invention is characterized by comprising a ticket information transmitting means for transmitting information on a ticket corresponding to a service of a facility.
  • the information management system of the invention is an information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network, the facility information server comprising: , facility information providing means for providing information about the facility to the user terminal when the user terminal requests information about the facility in the area designated by the user terminal among the plurality of facilities;
  • the reception terminal of the facility makes a request to provide information regarding the user terminal in the area specified by the reception terminal of the facility among the plurality of user terminals
  • the information of the user terminal is transmitted to the facility. and corresponding to the services of the facility based on the operation of the reception terminal of the facility for the user terminal that matches the search conditions specified by the reception terminal of the facility.
  • Ticket information transmitting means for transmitting ticket information.
  • FIG. 1 is a block diagram showing a schematic configuration of an information management system according to an embodiment of the present invention. It is a flowchart which shows the user registration process of the facility information server based on embodiment of this invention. It is a flowchart which shows facility registration processing of a facility information server concerning an embodiment of the present invention. It is a flowchart which shows facility information search processing of a facility information server concerning an embodiment of the present invention. It is a flowchart which shows the user information search process of the facility information server based on embodiment of this invention.
  • FIG. 2 is a block diagram showing a timing chart of information processing of the information management system according to the embodiment of the present invention.
  • FIG. 2 is an explanatory diagram showing a display example of an initial screen of a user terminal according to an embodiment of the present invention. It is an explanatory view showing an example of a display of an information registration screen of a user side terminal concerning an embodiment of the present invention. It is an explanatory view showing an example of a display of an initial screen of a facility side terminal concerning an embodiment of the present invention. It is an explanatory view showing an example of a display of an information registration screen of a facility side terminal concerning an embodiment of the present invention.
  • FIG. 3 is an explanatory diagram showing a display example of an information search screen on a user terminal according to an embodiment of the present invention.
  • FIG. 3 is an explanatory diagram showing a display example of the first half of an information search screen of the facility-side terminal according to the embodiment of the present invention.
  • FIG. 7 is an explanatory diagram showing a display example of the latter half of the information search screen of the facility-side terminal according to the embodiment of the present invention. It is an explanatory diagram showing an example of a display of a ticket acquisition screen of a user side terminal concerning an embodiment of the present invention.
  • Embodiments of the present invention will be described in detail below with reference to FIGS. 1 to 14.
  • the information of the user terminal is provided to the reception terminal of the facility.
  • FIG. 1 is a block diagram showing a schematic configuration of an information management system according to a first embodiment.
  • FIG. 2 is a flowchart showing the user registration process of the facility information server according to the embodiment of the present invention.
  • FIG. 3 is a flowchart showing the facility registration process of the facility information server according to the embodiment of the present invention.
  • FIG. 4 is a flowchart showing the facility information search process of the facility information server according to the embodiment of the present invention.
  • FIG. 5 is a flowchart showing user information search processing of the facility information server according to the embodiment of the present invention.
  • the information management system 1 of this embodiment includes a facility information server 2, a network 3 such as the Internet or LAN, and a plurality of user terminals (hereinafter referred to as user terminals) 4a, 4b, 4c. ..., and reception terminals (hereinafter referred to as facility-side terminals) 5a, 5b, 5c, etc. of a plurality of facilities (restaurants, beauty salons, hospitals, etc.).
  • the plurality of user terminals 4a, 4b, 4c... and the plurality of facility terminals 5a, 5b, 5c... are not particularly limited to personal computers, tablet terminals, smartphones, etc. as long as they can be connected to a network.
  • a user-side application dedicated to the information management system is downloaded to the user-side terminals 4a, 4b, 4c, . . . .
  • a facility-side application dedicated to the information management system is downloaded to the facility-side terminals 5a, 5b, 5c, . . . .
  • the information management system 1 manages information using a user-side application and a facility-side application.
  • the facility information server 2 includes a communication section 11, a storage section 12, a processing content determination section 13, a user registration screen presentation section 14, a user information registration section 15, and a facility in order to execute information registration processing and information search processing for users and facilities. It includes a registration screen presentation section 16, a facility information registration section 17, a facility search screen presentation section 18, a facility information identification section 19, a user search screen presentation section 20, a user information identification section 21, a map creation section 22, and a ticket issuing section 23. ing.
  • the communication unit 11 of the facility information server 2 is connected to the network 3 and enables bidirectional communication with a plurality of user terminals 4a, 4b, 4c... and a plurality of facility terminals 5a, 5b, 5c... It is an interface.
  • the facility information server 2 receives registrations from a plurality of unspecified number of user terminals 4a, 4b, 4c... and a plurality of facility terminals 5a, 5b, 5c... that have accessed the facility information server 2, and provides services. Information is collected and accumulated, and a database in which the service information is associated with each registered terminal is stored in the storage unit 12. Note that the storage unit 12 also holds map data such as Street View (registered trademark), map information (GPS map data), map information photographed by a small unmanned aircraft equipped with a camera, such as a drone.
  • Map data such as Street View (registered trademark), map information (GPS map data), map information photographed by a small unmanned aircraft equipped with a camera, such as a drone.
  • the facility information server 2 also presents service information from a plurality of unspecified number of user terminals 4a, 4b, 4c... and a plurality of facility terminals 5a, 5b, 5c... that have accessed the facility information server 2.
  • service information corresponding to the request is specified from the database of the storage unit 12 and presented.
  • the processing content determination unit 13 transmits and receives information to and from the plurality of user terminals 4a, 4b, 4c, etc. and the plurality of facility terminals 5a, 5b, 5c, etc. via the communication unit 12. Based on this, the user registration screen presentation section 14, facility registration screen presentation section 16, facility search screen presentation section 18, and user search screen presentation section 20 are controlled.
  • the user registration screen presentation unit 14 controls the plurality of user terminals 4a, 4b, 4c, etc. to present a user registration screen via the communication unit 11 and the network 3 under the control of the processing content determination unit 13. , controls the user information registration unit 15 based on operations from a plurality of user side terminals 4a, 4b, 4c, .
  • the user information registration unit 15 causes the storage unit 12 to store a database in which service information is associated with each registered terminal based on the control of the user registration screen presentation unit 14.
  • the facility registration screen presentation unit 16 controls the plurality of facility side terminals 5a, 5b, 5c, etc. to present the facility registration screen via the communication unit 11 and the network 3 under the control of the processing content determination unit 13, and , controls the facility information registration section 17 based on operations from a plurality of facility side terminals 5a, 5b, 5c, . . . .
  • the facility information registration unit 17 causes the storage unit 12 to store a database in which service information is associated with each terminal that has registered the service information.
  • the facility search screen presentation section 18 displays facility information on a plurality of user terminals 4a, 4b, 4c, etc. via the communication section 11 and the network 3 under the control of the processing content determination section 13 and the map information from the map creation section 22. Control is performed to present a search screen, and control is also performed to cause the facility information specifying section 19 to transmit facility specifying information based on operations from a plurality of user side terminals 4a, 4b, 4c, . . .
  • the facility information specifying unit 19 transmits the facility specifying information to the storage unit 12 under the control of the facility search screen presenting unit 18.
  • the storage unit 12 Based on the facility identification information from the facility information identification unit 19, the storage unit 12 transmits facility information from the database of the identified facility to the map creation unit 22.
  • the map creation unit 22 creates map information based on the facility information from the storage unit 12 and transmits it to the facility search screen presentation unit 18.
  • the user search screen presentation unit 20 displays user information to a plurality of facility terminals 5a, 5b, 5c, etc. via the communication unit 11 and the network 3 under control from the processing content determination unit 13 and map information from the map creation unit 22. Control is performed to present a search screen, and control is also performed to cause the user information specifying section 21 to transmit user specifying information based on operations from a plurality of facility side terminals 5a, 5b, 5c, . . . .
  • the user information specifying section 21 transmits user specifying information to the storage section 12 under the control of the user search screen presenting section 20 .
  • the storage unit 12 transmits user information from the database of the identified user to the map creation unit 22 based on the user identification information from the user information identification unit 21 .
  • the map creation unit 22 creates map information based on the user information from the storage unit 12 and sends it to the user search screen presentation unit 20.
  • the ticket issuing unit 23 issues information to the user terminals that meet the search conditions specified by the facility terminals 5a, 5b, 5c, based on the operations of the facility terminals 5a, 5b, 5c... Ticket information corresponding to the facility's service is read from the storage unit 12 and transmitted.
  • the facility information server 2 controls the user registration screen presentation unit 14 in step S1 to register the user information on the user terminals 4a, 4b, 4c, etc.
  • the user information registration unit 15 is controlled based on operations from the plurality of user terminals 4a, 4b, 4c, etc., and the user A database in which information is associated with each registered terminal is stored in the storage unit 12.
  • the facility information server 2 controls the facility registration screen presentation unit 16 in step S11 to register the facility information among the facility side terminals 5a, 5b, 5c...
  • the facility information registration unit 17 is controlled based on operations from the plurality of facility terminals 5a, 5b, 5c, etc.
  • a database in which information is associated with each registered terminal is stored in the storage unit 12.
  • step S21 is a search type determination step executed by the facility search screen presentation unit 18 of FIG. 1 to determine the search type selected by the general user on the user side.
  • step S21 the facility information server 2 determines whether the search type specified by the user terminal that made the facility search request is a conditional search type or a map search type, and if the determination result is the conditional search type, the facility information server 2 determines in step S22 If the determination result is the map search type, the process moves to step S25.
  • Step S22 is executed by the facility search screen presentation unit 18 of FIG. 1, and when it is determined that a conditional search type is specified in step S21, a conditional search is performed to present a search screen (not shown) that accepts the conditional search type as a search condition. This is a screen presentation step.
  • condition search screen presentation step for example, if the facility is a restaurant, the desired genre (Japanese food, Western food, Chinese food, etc.), the user's desired service (breakfast, lunch, dinner, etc.), the user's preferences, the user's age, and the user's There is also a search screen that accepts gender as a search condition.
  • a search screen is presented in response to the general user's request.
  • step S22 After the facility information server 2 finishes presenting the condition search screen in step S22, the facility information server 2 moves to the process in step S23.
  • Step S23 is executed by the facility information specifying unit 19 of FIG. This is the first facility information identification step.
  • Step S24 is executed by the communication unit 11 of FIG. 1 following step S23, and for example, if the facility is a restaurant, the genre of the facility specified in step S23, the desired service of the user who can support it, the preferences of the user who can support him, This is a facility information transmitting step in which information including the available ages and available genders is received from the storage unit 12, and the information is transmitted to the user terminal that has accessed the facility information server 2.
  • Step S23 and step S24 are collectively referred to as a facility information presentation step. After finishing the facility information transmission process in step S24, the facility information server 2 ends the current facility information search process.
  • Step S25 is executed by the facility search screen presentation unit 18 of FIG. 1, and when the map search type is specified in step S21, a map search screen presentation that presents a map search screen that accepts the specification of a location on the map as a search condition. It is a step.
  • step S25 the facility information server 2 uses the map information from the map creation unit 22 to display the map search screen shown in FIG. Transition.
  • Step S26 is executed by the facility information specifying unit 19, and the location of the facility displayed on the screen 41 of the user terminals 4a, 4b, 4c, etc. (for example, the facility shown in the map image 120 shown in FIG. ) is a position designation determination step in which it is determined whether any of the icons 131, 132, .
  • step S26 if any of the facility locations is not specified (clicked), the facility information server 2 returns to step S25; if any facility location is specified (clicked), the facility information server 2 returns to step S27. Shift to processing.
  • Step S27 is executed by the facility information specifying unit 19, and when ⁇ Yes> is determined in step S26, a second facility identifying one facility associated with the specified position from the database of the storage unit 12. This is an information identification step.
  • step S27 After the facility information server 2 performs the second facility information specifying process in step S27, the process proceeds to step S24.
  • step S24 information on the facility identified in step S27 is received from the storage unit 12, and the information is transmitted to the user terminals 4a, 4b, 4c, . . . that have accessed the facility information server 2.
  • Step S27 and step S24 are collectively referred to as a facility information presentation step. After finishing the facility information transmission process in step S24, the facility information server 2 ends the current facility information search process.
  • step S31 is a search type determination step executed by the user search screen presentation unit 20 of FIG. 1 to determine the search type selected by the person concerned on the facility side.
  • step S31 the facility information server 2 determines whether the search type specified by the facility terminal that has made the user search request is a conditional search type or a map search type, and if the determination result is the conditional search type, the facility information server 2 determines in step S32 If the determination result is the map search type, the process moves to step S35.
  • Step S32 is executed by the user search screen presentation unit 20 of FIG. 1, and when it is determined that a conditional search type is specified in step S31, a conditional search is performed to present a search screen (not shown) that accepts the conditional search type as a search condition. This is a screen presentation step.
  • a search screen is also prepared that accepts the genre of the facility, the desired service of the available users, the preferences of the available users, the available ages, and the available genders as search conditions. has been done.
  • a search screen is presented in response to a request from a person concerned on the facility side.
  • step S32 After the facility information server 2 finishes presenting the condition search screen in step S32, the facility information server 2 moves to the process in step S33.
  • Step S33 is executed by the user information specifying section 21 of FIG. This is the first user information specifying step.
  • Step S34 is executed by the communication unit 11 of FIG. 1 following step S33, and for example, if the facility is a restaurant, the genre of the facility desired by the user specified in step S33, the user's desired service, the user's preferences, This is a user information transmitting step in which information including the user's age and user's gender is received from the user information specifying unit 21 and the information is transmitted to the facility-side terminal that has accessed the facility information server 2.
  • Step S33 and step S34 are collectively referred to as a user information presentation step. After finishing the user information transmission process in step S34, the facility information server 2 ends the current user information search process.
  • Step S35 is executed by the user search screen presentation unit 20 of FIG. 1, and when the map search type is specified in step S31, a map search screen presentation that presents a map search screen that accepts the specification of a location on the map as a search condition. It is a step.
  • step S35 the facility information server 2 uses the map information from the map creation unit 22 to display the map search screen shown in FIG. Transition.
  • Step S36 is executed by the user information specifying unit 21 and indicates the user's position displayed on the screen 71 of the facility terminal 5a, 5b, 5c, etc. (for example, the user's position shown on the map image 200 shown in FIG. 13).
  • This is a position designation determination step in which it is determined whether any of the anonymous icons 211, 212...215) has been designated (clicked) (Yes/No).
  • step S36 If any of the user's positions is not specified (clicked) in step S36, the facility information server 2 returns to the process of step S35, and if any of the user's positions is specified (clicked), the process returns to step S37. Shift to processing.
  • Step S37 is executed by the user information specifying unit 21, and when ⁇ Yes> is determined in step S36, the second user specifies one user associated with the specified position from the database of the storage unit 12. This is an information identification step.
  • step S34 information on the user identified in step S37 is received from the user information specifying unit 21, and the information is transmitted to the facility terminals 5a, 5b, 5c, . . . that have accessed the facility information server 2.
  • Step S37 and step S34 are collectively referred to as a user information presentation step. After finishing the user information transmission process in step S34, the facility information server 2 ends the current user information search process.
  • FIG. 6 is a block diagram showing a timing chart of an example of the operation of the information management system according to the embodiment of the present invention.
  • FIG. 7 is an explanatory diagram showing a display example of the initial screen of the user terminal according to the embodiment of the present invention.
  • FIG. 8 is an explanatory diagram showing a display example of the information registration screen of the user terminal according to the embodiment of the present invention.
  • FIG. 9 is an explanatory diagram showing a display example of the initial screen of the facility-side terminal according to the embodiment of the present invention.
  • FIG. 10 is an explanatory diagram showing a display example of the information registration screen of the facility-side terminal according to the embodiment of the present invention.
  • FIG. 7 is an explanatory diagram showing a display example of the initial screen of the user terminal according to the embodiment of the present invention.
  • FIG. 8 is an explanatory diagram showing a display example of the information registration screen of the user terminal according to the embodiment of the present invention.
  • FIG. 9 is an explanatory diagram showing a display example
  • FIG. 11 is an explanatory diagram showing a display example of the information search screen of the user terminal according to the embodiment of the present invention.
  • FIG. 12 is an explanatory diagram showing a display example of the first half of the information search screen of the facility-side terminal according to the embodiment of the present invention.
  • FIG. 13 is an explanatory diagram showing a display example of the latter half of the information search screen of the facility-side terminal according to the embodiment of the present invention.
  • FIG. 14 is an explanatory diagram showing a display example of the ticket acquisition screen of the user terminal according to the embodiment of the present invention.
  • the facility information server 2 performs the facility side new member registration process (as shown in FIG. 3).
  • the facility information server 2 performs the facility search process (facility information search shown in FIG. 4).
  • map data display display of the map search screen shown in FIG. 11
  • A3 is performed on the user side terminal that has accessed the facility information server 2. conduct.
  • the facility information server 2 performs the user search process (facility information search shown in FIG. By executing process) B5 and outputting map data B6 in step S35 of FIG. 5, map data is displayed (displaying the map search screen shown in FIG. 13) C3 on the facility-side terminal that has accessed the facility information server 2. conduct.
  • the general user on the user side completes the first half of new member registration by filling in each input field on the second page of the registration screen and pressing the send button 58.
  • the screen 41 shown in FIG. 8(b) shows an image of the characters "address” as the third page of the registration screen, and the screen 41 of the user side terminals 4a, 4b, 4c, etc. shows the image of the characters "address” as the second page of the registration screen.
  • 61a an address input field 61b
  • a user name input field 62b
  • an image 63a of characters related to user Taro Yamada was input in the name input field 55b).
  • a character image 68a, a user preference input field 68b, and a send button 69 are displayed.
  • the general user on the user side completes the second half of new member registration by filling in each input field on the third page of the registration screen and pressing the send button 69.
  • the characters "ABC facility application” are displayed as the first page of the registration screen and as a facility selection screen.
  • an image 72 of the text "(user side)” a button 74 for selecting a restaurant, a button 75 for selecting a beauty salon, a button 76 for selecting a hospital, A button (not shown) for selecting another facility is displayed.
  • the button for the facility you want to use in the following explanation, it is assumed that you pressed the button 74 for selecting a restaurant), the screen 71 shown in FIG. 10(a) of the facility terminals 5a, 5b, 5c, etc.
  • an image 81 of the words "ABC facility app” As the second page of the facility registration screen, there is an image 81 of the words "ABC facility app", an image 82 of the words “new member registration”, an image 83a of the words “email address”, and an image 83a of the words "email address”.
  • An input field 83b, an image 84a of "password” characters, a password input field 84b, an image 85a of facility name characters, a facility name input field 85b, and a send button 86 are displayed.
  • the screen 41 shown in FIG. a user name input field 101b, an image 102a of characters related to user Taro Yamada, a relationship input field 102b, an image 103a of characters "user's gender", a gender selection button 103b, and "user's age”. ”, an age input field 104b, an image 105a of the words “desired genre”, a desired genre input field 105b, an image 106a of the words “desired service”, and a desired service input field 106b.
  • the display period input field 109b is a period during which the user's location is displayed on the facility terminal.
  • a general user operating the user terminal enters information in each input field and presses the search button 111 to display new information on the map image 120.
  • the map image 120 includes the user's location 121 entered in the user name input field 101b (assumed to match the address of the general user who owns the user terminal) and the conditions entered in each input field of the map search screen ( For example, icons 131, 132, . . . , 135 indicating the positions of facilities that can correspond to a 500 m radius range, district name, etc. input by the user in the facility search range input field 110b are displayed.
  • a map switching button 122 is displayed. A general user uses the map switching button 122 to switch the display position of the map.
  • an additional search screen shown in FIG. 12 can be displayed.
  • the screen 41 shown in FIG. 12 of the user terminals 4a, 4b, 4c, etc. includes an image 141 of the words "restaurant search” as a map search screen, a button 142 for selecting morning (breakfast), and a button 142 for selecting breakfast.
  • button 143 for selecting button 144 for selecting dinner
  • button 145 for selecting all days image 146 of "time zone” text, time zone input field 147
  • An image 148 of the characters ⁇ '', a travel time input field 149, an image 150 of the characters ⁇ Area'', and an area input field 151 are displayed.
  • a detailed map search can be performed by operating these buttons and inputting information in the input fields. .
  • a compatible genre input field 161b In the map data display C3 of the facility terminals 5a, 5b, 5c, etc., the screen 71 shown in FIG. , a compatible genre input field 161b, an image 162a of the characters “compatible services” that can be supported, a desired service input field 162b, an image 163a of characters “user preferences” that can be supported, and the preferences of the compatible users.
  • 165b, a search button 166, and a map image 200 are displayed.
  • the person concerned with the facility makes input in each input field and presses the search button 165 to display new information on the map image 200.
  • the map image 200 includes the facility location 201 (assumed to match the facility address) entered in the facility address input field 91b in FIG.
  • Anonymous icons 211, 212, . . . , 222 are displayed that indicate the user's position corresponding to the range of 500 m radius from the facility entered in the input field 165b, district name, period entered in the display period input field 109b, etc.).
  • the distance that the user can travel can also be input on the map data display A3 of the user side terminals 4a, 4b, 4c, etc., and if the user can travel to the facility, the user's location is displayed. It is also possible to display an anonymous icon indicating the user's location on the map image 200 even if the location does not fall within the geographical conditions input by the facility (range of 500 m radius from the facility, district name, etc.). The anonymous icon indicating the user's location does not necessarily display the user's location or address accurately, but is displayed shifted within a certain range.
  • the person operating the facility-side terminal specifies (clicks) any of the anonymous icons 211, 212...222 indicating the user's location
  • the information of the specified user The user's desired genre, user's desired service, user's preference, user's age, user's gender, etc. input on the screens of FIGS. 8 and 11 are displayed.
  • a map switching button 202 is displayed at the lower left of the map image 200. A person concerned with the facility uses the map switching button 202 to switch the display position of the map.
  • facility personnel can check the information of specified users, access available users using an app or email, or use the facility terminals 5a, 5b, 5c, etc. Then, the individual distribution ticket selection process C4 shown in FIG. 6 is performed.
  • a command is sent to the facility server 2 for an employee to operate a facility-side terminal and to distribute a predetermined ticket to a designated user.
  • the ticket issuing unit 23 of the facility server 2 reads ticket information corresponding to the service of the facility from the storage unit 12,
  • the ticket data output B7 shown in FIG. 6 is performed to the user-side terminal of the user specified by .
  • the user terminal displays ticket data A4 shown in FIGS. 6 and 14.
  • FIG. 14 on the screen 41 of the user terminal, as a ticket selection screen, there is an image 301 of the words "Today's Lunch", an image 302 of the words "Service Ticket", and the words "Please press if you want to use”.
  • a button 308 for a yen ticket (800 yen), a button 401 for paying in advance, a button 402 for paying later, and a button 403 for not purchasing a ticket are displayed.
  • buttons 304 to 308 By pressing the buttons 304 to 308, the user can select the ticket to purchase, by pressing the advance payment button 401, the user can purchase the ticket in advance using a credit card, and by pressing the deferred payment button 401, the user can purchase the ticket. You can pay at the restaurant. If the user does not wish to purchase a ticket, the user presses a button 403 for not purchasing a ticket.
  • Tickets that can be purchased are about 200 yen cheaper than paying in cash without a ticket.
  • the user terminal When the user operates the ticket selection screen shown in FIG. 14, the user terminal performs ticket selection A5 shown in FIG. 6, and then outputs ticket selection data A6 shown in FIG. 6 to the facility server 2. conduct.
  • the facility server 2 selects and stores the ticket purchased by the user as the ticket selection process B8 shown in FIG. Send.
  • the issued ticket is displayed on the screen 41 as issued ticket display A8 on the user side terminal, and the type of ticket issued and the user name are displayed on the screen 71 as issued ticket data display C5 on the facility side terminal. , payment status etc. will be displayed.
  • the user can receive food and beverage services by displaying the issued ticket using the user terminal at the restaurant where the ticket was issued.
  • the information management system 1 connects a plurality of user terminals 4a, 4b, 4c, . . . and a plurality of facility terminals 5a, 5b, 5c, . . . via a network 3.
  • An information management system 1 having a facility information server 2 connected to a facility information server 2, wherein the facility information server 2 uses a reception terminal of the facility to perform search conditions specified by a reception terminal of the facility among the plurality of user terminals.
  • a user information providing means (communication unit 11, storage unit 12, processing content determination unit 13 , a facility search screen presentation section 18, a facility information identification section 19, a user search screen presentation section 20, a user information identification section 21, and a map creation section 22).
  • the information management system 1 also includes a facility information server connected to a plurality of user terminals 4a, 4b, 4c... and a plurality of facility terminals 5a, 5b, 5c... via a network 3. 2, the facility information server 2 is designated by the user terminals 4a, 4b, 4c, etc. among the plurality of facilities.
  • Facility information providing means (communication unit 11, storage unit 12, The plurality of users When a request is made to provide information regarding the user terminals 4a, 4b, 4c, etc. that match the search conditions specified by the facility terminals 5a, 5b, 5c... among the user terminals 4a, 4b, 4c...
  • the present invention is characterized by having a ticket information transmitting means (ticket issuing unit 23) that transmits ticket information corresponding to the service of the facility based on the operation of the reception terminal of the facility.
  • ticket information transmitting means ticket issuing unit 23
  • the information management system 1 includes a facility information server 2 connected to a plurality of user terminals 4a, 4b, 4c, . . . and a plurality of facility terminals 5a, 5b, 5c, . . . via a network 3.
  • the facility information server 2 provides the user terminals 4a, 4b, 4c, .
  • Facility information providing means (communication unit 11, storage unit 12, processing content determination unit 13, user registration screen The presentation unit 14, user information registration unit 15, facility registration screen presentation unit 16, facility information registration unit 17) and the facility terminals 5a, 5b, 5c... of the plurality of user terminals 4a, 4b, 4c... Of these, when a request is made to provide information regarding the user terminals 4a, 4b, 4c...
  • User information providing means (communication unit 11, storage unit 12, processing content determination unit 13, facility search screen presentation unit 18, facility information identification unit 19, user search screen) that provides information to the facility terminals 5a, 5b, 5c, etc.
  • ticket information transmitting means ticket issuing unit 23
  • the information of the user side terminals 4a, 4b, 4c... includes the user's position, and the facility side terminals 5a, 5b, 5c... display the user's position on the map.
  • the user information providing means of the facility information server 2 provides information on the user terminals 4a, 4b, 4c, etc. Since the information is provided to the facility terminals 5a, 5b, 5c, etc., it is possible to increase the sharing of information between the facility and the user, and the facility can proactively approach the user. It is possible to improve the services provided to customers.
  • the user terminal and the facility terminal can freely select either the homepage or the application and transmit the same information as in the embodiment shown in FIGS. 1 to 14.
  • the information is configured to be received from the facility information server 2.
  • equipment and means constituting the information management system of the present invention are not limited to those described above, and depending on the purpose of use of the information management system, it may be configured with only necessary equipment and means, or other equipment or means may be used as appropriate. It is possible to add means.
  • each unit may be configured as a unit that integrates a plurality of functions. It is possible to combine two or more systems into one, or conversely, it is also possible to configure one system from two or more other systems and connect them.
  • facility information server 2 it is also possible to share the functions of the facility information server 2 with any of the facility side terminals 5a, 5b, 5c, . . . using one computer.
  • the above embodiment is merely one of the currently best modes or a mode close to it.
  • the information management system of the present invention can be effectively used by businesses and corporations that provide information management systems and services.

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Abstract

[Problem] To improve a service capable of being performed on user from a facility. [Solution] An information management system 1, which includes a facility information server 2 that is connected, over a network 3, to a plurality of user terminals 4a, 4b, 4c… and a plurality of facility terminals 5a, 5b, 5c…, is characterized by comprising a user information providing means (a communication unit 11, a storage unit 12, a processing content determination unit 13, a facility search screen presentation unit 18, a facility information identification unit 19, a user search screen presentation unit 20, a user information identification unit 21, and a map creation unit 22) which provides information about the user terminal to the facility terminal when a request is performed by a facility terminal to provide information pertaining to a user terminal, which matches a search condition designated by the facility terminal, among the plurality of user terminals.

Description

情報管理システムinformation management system
　本発明は、ネットワークを介して複数のユーザ端末及び複数の施設の受付端末に接続される受付サーバを有する情報管理システムに関する。 The present invention relates to an information management system having a reception server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network.
　従来、スマートフォン等の情報端末を用いて病院における診察受付を行うことが行われている。
　その場合、一つの病院に対する診察受付を行うのが一般的であった。
　但し、総合病院においては複数の診療科を予約できるシステムが導入されており、また、複数の病院に対して予約できるシステムも導入されつつある。 BACKGROUND ART Conventionally, information terminals such as smartphones have been used to receive consultations at hospitals.
In such cases, it was common to receive consultations at one hospital.
However, general hospitals have introduced systems that allow reservations for multiple departments, and systems that allow reservations for multiple hospitals are being introduced.
　このような技術の一例として、特許文献１に記載されている地域医療総合受付システムは、ユーザ端末からネットワークを介して特定地域の複数の病院について診察受付と受付確認を行う場合に、受付サーバが、病院側の受付状況と診療状況を前記ユーザ端末に提供するようになっている。 As an example of such technology, the regional medical comprehensive reception system described in Patent Document 1 is a system in which a reception server is used to receive medical examinations and confirm receptions at multiple hospitals in a specific area from a user terminal via a network. , the reception status and medical treatment status on the hospital side are provided to the user terminal.
特開２０１７-１８８０７４号公報JP 2017-188074 Publication
　特許文献１に記載されている情報管理システムでは、ユーザ端末からネットワークを介して特定地域の複数の病院について診察受付と受付確認を行うことが可能であるが、診察受付を希望するユーザ端末から診察受付が行われていない病院は、診察受付を希望するユーザに対して十分なサービスを行うことができなかった。 In the information management system described in Patent Document 1, it is possible to accept and confirm the reception of medical examinations at multiple hospitals in a specific area from a user terminal via a network, but it is possible to accept medical examinations and confirm reception from a user terminal that wishes to receive medical examinations. Hospitals that do not accept medical examinations have been unable to provide sufficient services to users who wish to receive medical examinations.
　このことは、病院以外の施設でも同様であり、サービスを希望するユーザ端末から受付が行われていない施設は、サービスを希望するユーザに対して十分なサービスを行うことができなかった。 This also applies to facilities other than hospitals, and facilities that do not accept requests from user terminals requesting services are unable to provide sufficient services to users requesting services.
本発明は、上記状況に鑑みなされたものであり、施設からユーザに対して行えるサービスを向上することができる情報管理システムを提供することを目的とする。 The present invention has been made in view of the above situation, and an object of the present invention is to provide an information management system that can improve the services provided by facilities to users.
　請求項１に記載の発明の情報管理システムは、ネットワークを介して、複数のユーザ端末及び複数の施設の受付端末に接続される施設情報サーバを有する情報管理システムであって、前記施設情報サーバは、前記施設の受付端末によって、前記複数のユーザ端末の内、当該施設の受付端末が指定する検索条件に合致する前記ユーザ端末に関する情報の提供要求が行われた場合に、当該ユーザ端末の情報を当該施設の受付端末に提供するユーザ情報提供手段を有することを特徴とする。 The information management system of the invention according to claim 1 is an information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network, the facility information server comprising: , when the reception terminal of the facility makes a request to provide information regarding the user terminal that matches the search conditions specified by the reception terminal of the facility, among the plurality of user terminals, the information of the user terminal is sent. It is characterized by having a user information providing means to provide to a reception terminal of the facility.
　請求項２に記載の発明の情報管理システムは、ネットワークを介して、複数のユーザ端末及び複数の施設の受付端末に接続される施設情報サーバを有する情報管理システムであって、前記施設情報サーバは、前記ユーザ端末によって、前記複数の施設の内、当該ユーザ端末が指定する検索条件に合致する前記施設に関する情報の提供要求が行われた場合に、当該施設の情報を当該ユーザ端末に提供する施設情報提供手段と、前記施設の受付端末によって、前記複数のユーザ端末の内、当該施設の受付端末が指定する検索条件に合致する前記ユーザ端末に関する情報の提供要求が行われた場合に、当該ユーザ端末の情報を当該施設の受付端末に提供するユーザ情報提供手段と、前記施設の受付端末が指定する検索条件に合致する前記ユーザ端末に対して、当該施設の受付端末の操作に基づいて、当該施設のサービスに対応するチケットの情報を送信するチケット情報送信手段と、を有することを特徴とする。 The information management system of the invention according to claim 2 is an information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network, the facility information server comprising: , a facility that provides information about the facility to the user terminal when the user terminal makes a request for providing information about the facility that matches the search conditions specified by the user terminal among the plurality of facilities; When an information providing means and a reception terminal of the facility make a request to provide information regarding the user terminal among the plurality of user terminals that matches the search conditions specified by the reception terminal of the facility, the user A user information providing means that provides terminal information to a reception terminal of the facility; The present invention is characterized by comprising a ticket information transmitting means for transmitting information on a ticket corresponding to a service of a facility.
　請求項３に記載の発明の情報管理システムは、ネットワークを介して、複数のユーザ端末及び複数の施設の受付端末に接続される施設情報サーバを有する情報管理システムであって、前記施設情報サーバは、前記ユーザ端末によって、前記複数の施設の内、当該ユーザ端末が指定する地域の前記施設に関する情報の提供要求が行われた場合に、当該施設の情報を当該ユーザ端末に提供する施設情報提供手段と、前記施設の受付端末によって、前記複数のユーザ端末の内、当該施設の受付端末が指定する地域の前記ユーザ端末に関する情報の提供要求が行われた場合に、当該ユーザ端末の情報を当該施設の受付端末に提供するユーザ情報提供手段と、前記施設の受付端末が指定する検索条件に合致する前記ユーザ端末に対して、当該施設の受付端末の操作に基づいて、当該施設のサービスに対応するチケットの情報を送信するチケット情報送信手段と、を有することを特徴とする。 The information management system of the invention according to claim 3 is an information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network, the facility information server comprising: , facility information providing means for providing information about the facility to the user terminal when the user terminal requests information about the facility in the area designated by the user terminal among the plurality of facilities; When the reception terminal of the facility makes a request to provide information regarding the user terminal in the area specified by the reception terminal of the facility among the plurality of user terminals, the information of the user terminal is transmitted to the facility. and corresponding to the services of the facility based on the operation of the reception terminal of the facility for the user terminal that matches the search conditions specified by the reception terminal of the facility. Ticket information transmitting means for transmitting ticket information.
　本発明における情報管理システムによって、施設からユーザに対して行えるサービスを向上することができる。 With the information management system of the present invention, it is possible to improve the services provided by facilities to users.
本発明の実施形態に係る情報管理システムの概略構成を示すブロック図である。1 is a block diagram showing a schematic configuration of an information management system according to an embodiment of the present invention. 本発明の実施形態に係る施設情報サーバのユーザ登録処理を示すフローチャートである。It is a flowchart which shows the user registration process of the facility information server based on embodiment of this invention. 本発明の実施形態に係る施設情報サーバの施設登録処理を示すフローチャートである。It is a flowchart which shows facility registration processing of a facility information server concerning an embodiment of the present invention. 本発明の実施形態に係る施設情報サーバの施設情報検索処理を示すフローチャートである。It is a flowchart which shows facility information search processing of a facility information server concerning an embodiment of the present invention. 本発明の実施形態に係る施設情報サーバのユーザ情報検索処理を示すフローチャートである。It is a flowchart which shows the user information search process of the facility information server based on embodiment of this invention. 本発明の実施形態に係る情報管理システムの情報処理のタイミングチャートを示すブロック図である。FIG. 2 is a block diagram showing a timing chart of information processing of the information management system according to the embodiment of the present invention. 本発明の実施形態に係るユーザ側端末の初期画面の表示例を示す説明図である。FIG. 2 is an explanatory diagram showing a display example of an initial screen of a user terminal according to an embodiment of the present invention. 本発明の実施形態に係るユーザ側端末の情報登録画面の表示例を示す説明図である。It is an explanatory view showing an example of a display of an information registration screen of a user side terminal concerning an embodiment of the present invention. 本発明の実施形態に係る施設側端末の初期画面の表示例を示す説明図である。It is an explanatory view showing an example of a display of an initial screen of a facility side terminal concerning an embodiment of the present invention. 本発明の実施形態に係る施設側端末の情報登録画面の表示例を示す説明図である。It is an explanatory view showing an example of a display of an information registration screen of a facility side terminal concerning an embodiment of the present invention. 本発明の実施形態に係るユーザ側端末の情報検索画面の表示例を示す説明図である。FIG. 3 is an explanatory diagram showing a display example of an information search screen on a user terminal according to an embodiment of the present invention. 本発明の実施形態に係る施設側端末の情報検索画面の前半の表示例を示す説明図である。FIG. 3 is an explanatory diagram showing a display example of the first half of an information search screen of the facility-side terminal according to the embodiment of the present invention. 本発明の実施形態に係る施設側端末の情報検索画面の後半の表示例を示す説明図である。FIG. 7 is an explanatory diagram showing a display example of the latter half of the information search screen of the facility-side terminal according to the embodiment of the present invention. 本発明の実施形態に係るユーザ側端末のチケット入手画面の表示例を示す説明図である。It is an explanatory diagram showing an example of a display of a ticket acquisition screen of a user side terminal concerning an embodiment of the present invention.
［本発明の実施形態］
　以下、図１～図１４を参照して、本発明の実施形態を詳細に説明する。本実施形態は、施設の受付端末によって、複数のユーザ端末の内、当該施設の受付端末が指定する検索条件に合致するユーザ端末に関する情報の提供要求が行われた場合に、当該ユーザ端末の情報を当該施設の受付端末に提供することを特徴とする。 [Embodiment of the present invention]
Embodiments of the present invention will be described in detail below with reference to FIGS. 1 to 14. In this embodiment, when a reception terminal of a facility makes a request to provide information regarding a user terminal that matches a search condition specified by the reception terminal of the facility among a plurality of user terminals, the information of the user terminal is provided to the reception terminal of the facility.
＜実施形態の構成＞
　図１は、第１実施形態に係る情報管理システムの概略構成を示すブロック図である。
　図２は、本発明の実施形態に係る施設情報サーバのユーザ登録処理を示すフローチャートである。
　図３は、本発明の実施形態に係る施設情報サーバの施設登録処理を示すフローチャートである。
　図４は、本発明の実施形態に係る施設情報サーバの施設情報検索処理を示すフローチャートである。
　図５は、本発明の実施形態に係る施設情報サーバのユーザ情報検索処理を示すフローチャートである。 <Configuration of embodiment>
FIG. 1 is a block diagram showing a schematic configuration of an information management system according to a first embodiment.
FIG. 2 is a flowchart showing the user registration process of the facility information server according to the embodiment of the present invention.
FIG. 3 is a flowchart showing the facility registration process of the facility information server according to the embodiment of the present invention.
FIG. 4 is a flowchart showing the facility information search process of the facility information server according to the embodiment of the present invention.
FIG. 5 is a flowchart showing user information search processing of the facility information server according to the embodiment of the present invention.
　図１に示すように、本実施形態の情報管理システム１は、施設情報サーバ２と、インターネット、ＬＡＮ等のネットワーク３と、複数のユーザ端末（以下、ユーザ側端末と呼ぶ）４ａ、４ｂ、４ｃ…と、複数の施設（飲食店、美容院、病院等）の受付端末（以下、施設側端末と呼ぶ）５ａ、５ｂ、５ｃ…とから構成される。なお、複数のユーザ側端末４ａ、４ｂ、４ｃ…、及び、複数の施設側端末５ａ、５ｂ、５ｃ…は、ネットワーク接続が可能であれば、パーソナルコンピュータ、タブレット端末、スマートフォン等、特に限定されない。 As shown in FIG. 1, the information management system 1 of this embodiment includes a facility information server 2, a network 3 such as the Internet or LAN, and a plurality of user terminals (hereinafter referred to as user terminals) 4a, 4b, 4c. ..., and reception terminals (hereinafter referred to as facility-side terminals) 5a, 5b, 5c, etc. of a plurality of facilities (restaurants, beauty salons, hospitals, etc.). The plurality of user terminals 4a, 4b, 4c... and the plurality of facility terminals 5a, 5b, 5c... are not particularly limited to personal computers, tablet terminals, smartphones, etc. as long as they can be connected to a network.
　ユーザ側端末４ａ、４ｂ、４ｃ…には、情報管理システム専用のユーザ側アプリがダウンロードされている。
　施設側端末５ａ、５ｂ、５ｃ…には、情報管理システム専用の施設側アプリがダウンロードされている。 A user-side application dedicated to the information management system is downloaded to the user- side terminals 4a, 4b, 4c, . . . .
A facility-side application dedicated to the information management system is downloaded to the facility- side terminals 5a, 5b, 5c, . . . .
　情報管理システム１は、ユーザ側アプリ及び施設側アプリを用いて、情報の管理を行う。 The information management system 1 manages information using a user-side application and a facility-side application.
　施設情報サーバ２は、ユーザ及び施設の情報登録処理及び情報検索処理を実行するため、通信部１１、記憶部１２、処理内容判定部１３、ユーザ登録画面提示部１４、ユーザ情報登録部１５、施設登録画面提示部１６、施設情報登録部１７、施設検索画面提示部１８、施設情報特定部１９、ユーザ検索画面提示部２０、ユーザ情報特定部２１、地図作成部２２、及びチケット発行部２３を備えている。 The facility information server 2 includes a communication section 11, a storage section 12, a processing content determination section 13, a user registration screen presentation section 14, a user information registration section 15, and a facility in order to execute information registration processing and information search processing for users and facilities. It includes a registration screen presentation section 16, a facility information registration section 17, a facility search screen presentation section 18, a facility information identification section 19, a user search screen presentation section 20, a user information identification section 21, a map creation section 22, and a ticket issuing section 23. ing.
　施設情報サーバ２の通信部１１は、ネットワーク３に接続され、複数のユーザ側端末４ａ、４ｂ、４ｃ…、及び、複数の施設側端末５ａ、５ｂ、５ｃ…と双方向の通信を可能とするインタフェースである。 The communication unit 11 of the facility information server 2 is connected to the network 3 and enables bidirectional communication with a plurality of user terminals 4a, 4b, 4c... and a plurality of facility terminals 5a, 5b, 5c... It is an interface.
　施設情報サーバ２は、この施設情報サーバ２にアクセスした不特定多数の複数のユーザ側端末４ａ、４ｂ、４ｃ…、及び、複数の施設側端末５ａ、５ｂ、５ｃ…からの登録を受け付けてサービス情報を収集・蓄積し、そのサービス情報を登録した各端末に対応付けたデータベースを記憶部１２に保存するようになっている。なお、記憶部１２は、ストリートビュー（登録商標）、地図情報（ＧＰＳマップデータ）、ドローン等のカメラを搭載した小型無人航空機によって撮影した地図情報、等のマップデータも保持している。 The facility information server 2 receives registrations from a plurality of unspecified number of user terminals 4a, 4b, 4c... and a plurality of facility terminals 5a, 5b, 5c... that have accessed the facility information server 2, and provides services. Information is collected and accumulated, and a database in which the service information is associated with each registered terminal is stored in the storage unit 12. Note that the storage unit 12 also holds map data such as Street View (registered trademark), map information (GPS map data), map information photographed by a small unmanned aircraft equipped with a camera, such as a drone.
　また、施設情報サーバ２は、この施設情報サーバ２にアクセスした不特定多数の複数のユーザ側端末４ａ、４ｂ、４ｃ…、及び、複数の施設側端末５ａ、５ｂ、５ｃ…からサービス情報の提示の要求を受け付け、記憶部１２のデータベースの中から要求に応じたサービス情報を特定し提示するようになっている。 The facility information server 2 also presents service information from a plurality of unspecified number of user terminals 4a, 4b, 4c... and a plurality of facility terminals 5a, 5b, 5c... that have accessed the facility information server 2. When a request is received, service information corresponding to the request is specified from the database of the storage unit 12 and presented.
　処理内容判定部１３は、通信部１２を介して複数のユーザ側端末４ａ、４ｂ、４ｃ…、及び、複数の施設側端末５ａ、５ｂ、５ｃ…と情報の送受信を行い、この情報の送受信を基づいて、ユーザ登録画面提示部１４、施設登録画面提示部１６、施設検索画面提示部１８、ユーザ検索画面提示部２０の制御を行う。 The processing content determination unit 13 transmits and receives information to and from the plurality of user terminals 4a, 4b, 4c, etc. and the plurality of facility terminals 5a, 5b, 5c, etc. via the communication unit 12. Based on this, the user registration screen presentation section 14, facility registration screen presentation section 16, facility search screen presentation section 18, and user search screen presentation section 20 are controlled.
　ユーザ登録画面提示部１４は、処理内容判定部１３からの制御により、通信部１１及びネットワーク３を介して、複数のユーザ側端末４ａ、４ｂ、４ｃ…にユーザ登録画面を提示させる制御を行うとともに、複数のユーザ側端末４ａ、４ｂ、４ｃ…からの操作に基づいてユーザ情報登録部１５を制御する。 The user registration screen presentation unit 14 controls the plurality of user terminals 4a, 4b, 4c, etc. to present a user registration screen via the communication unit 11 and the network 3 under the control of the processing content determination unit 13. , controls the user information registration unit 15 based on operations from a plurality of user side terminals 4a, 4b, 4c, .
　ユーザ情報登録部１５は、ユーザ登録画面提示部１４の制御に基づいて、サービス情報と登録した各端末とを対応付けたデータベースを記憶部１２に保存させる。 The user information registration unit 15 causes the storage unit 12 to store a database in which service information is associated with each registered terminal based on the control of the user registration screen presentation unit 14.
　施設登録画面提示部１６は、処理内容判定部１３からの制御により、通信部１１及びネットワーク３を介して、複数の施設側端末５ａ、５ｂ、５ｃ…に施設登録画面を提示させる制御を行うとともに、複数の施設側端末５ａ、５ｂ、５ｃ…からの操作に基づいて施設情報登録部１７を制御する。 The facility registration screen presentation unit 16 controls the plurality of facility side terminals 5a, 5b, 5c, etc. to present the facility registration screen via the communication unit 11 and the network 3 under the control of the processing content determination unit 13, and , controls the facility information registration section 17 based on operations from a plurality of facility side terminals 5a, 5b, 5c, . . . .
　施設情報登録部１７は、施設登録画面提示部１６の制御に基づいて、サービス情報と、当該サービス情報を登録した各端末とを対応付けたデータベースを記憶部１２に保存させる。 Under the control of the facility registration screen presentation unit 16, the facility information registration unit 17 causes the storage unit 12 to store a database in which service information is associated with each terminal that has registered the service information.
　施設検索画面提示部１８は、処理内容判定部１３からの制御と地図作成部２２からの地図情報により、通信部１１及びネットワーク３を介して、複数のユーザ側端末４ａ、４ｂ、４ｃ…に施設検索画面を提示させる制御を行うとともに、複数のユーザ側端末４ａ、４ｂ、４ｃ…からの操作に基づいて施設情報特定部１９に施設特定情報を送信させる制御を行う。 The facility search screen presentation section 18 displays facility information on a plurality of user terminals 4a, 4b, 4c, etc. via the communication section 11 and the network 3 under the control of the processing content determination section 13 and the map information from the map creation section 22. Control is performed to present a search screen, and control is also performed to cause the facility information specifying section 19 to transmit facility specifying information based on operations from a plurality of user side terminals 4a, 4b, 4c, . . .
　施設情報特定部１９は、施設検索画面提示部１８の制御に基づいて、施設特定情報を記憶部１２に送信する。 The facility information specifying unit 19 transmits the facility specifying information to the storage unit 12 under the control of the facility search screen presenting unit 18.
　記憶部１２は、施設情報特定部１９からの施設特定情報に基づいて、特定した施設のデータベースによる施設情報を地図作成部２２に送信する。 Based on the facility identification information from the facility information identification unit 19, the storage unit 12 transmits facility information from the database of the identified facility to the map creation unit 22.
　地図作成部２２は、記憶部１２からの施設情報に基づいて地図情報を作成して施設検索画面提示部１８に送信する。 The map creation unit 22 creates map information based on the facility information from the storage unit 12 and transmits it to the facility search screen presentation unit 18.
　ユーザ検索画面提示部２０は、処理内容判定部１３からの制御と地図作成部２２からの地図情報により、通信部１１及びネットワーク３を介して、複数の施設側端末５ａ、５ｂ、５ｃ…にユーザ検索画面を提示させる制御を行うとともに、複数の施設側端末５ａ、５ｂ、５ｃ…からの操作に基づいてユーザ情報特定部２１にユーザ特定情報を送信させる制御を行う。 The user search screen presentation unit 20 displays user information to a plurality of facility terminals 5a, 5b, 5c, etc. via the communication unit 11 and the network 3 under control from the processing content determination unit 13 and map information from the map creation unit 22. Control is performed to present a search screen, and control is also performed to cause the user information specifying section 21 to transmit user specifying information based on operations from a plurality of facility side terminals 5a, 5b, 5c, . . . .
　ユーザ情報特定部２１は、ユーザ検索画面提示部２０の制御に基づいて、ユーザ特定情報を記憶部１２に送信する。
　記憶部１２は、ユーザ情報特定部２１からのユーザ特定情報に基づいて、特定したユーザのデータベースによるユーザ情報を地図作成部２２に送信する。 The user information specifying section 21 transmits user specifying information to the storage section 12 under the control of the user search screen presenting section 20 .
The storage unit 12 transmits user information from the database of the identified user to the map creation unit 22 based on the user identification information from the user information identification unit 21 .
　地図作成部２２は、記憶部１２からのユーザ情報に基づいて地図情報を作成してユーザ検索画面提示部２０に送信する。 The map creation unit 22 creates map information based on the user information from the storage unit 12 and sends it to the user search screen presentation unit 20.
　チケット発行部２３は、複数の施設側端末５ａ、５ｂ、５ｃ…が指定する検索条件に合致する前記ユーザ端末に対して、当該複数の施設側端末５ａ、５ｂ、５ｃ…の操作に基づいて、施設のサービスに対応するチケットの情報を記憶部１２から読み出して送信する。 The ticket issuing unit 23 issues information to the user terminals that meet the search conditions specified by the facility terminals 5a, 5b, 5c, based on the operations of the facility terminals 5a, 5b, 5c... Ticket information corresponding to the facility's service is read from the storage unit 12 and transmitted.
　以下、図２乃至図５のフローチャートに基づき、施設情報サーバ２により実行される処理の流れを説明する。 Hereinafter, the flow of processing executed by the facility information server 2 will be explained based on the flowcharts of FIGS. 2 to 5.
＜ユーザ側端末からのユーザ情報の登録処理＞
　図２に示すように、施設情報サーバ２は、ユーザ情報の登録を行う場合、ステップＳ１においてユーザ登録画面提示部１４を制御してユーザ側端末４ａ、４ｂ、４ｃ…の内、ユーザ情報の登録の要求があったユーザ側端末にユーザ登録画面を提示させる制御を行い、ステップＳ２において複数のユーザ側端末４ａ、４ｂ、４ｃ…からの操作に基づいてユーザ情報登録部１５を制御して、ユーザ情報と登録した各端末とを対応付けたデータベースを記憶部１２に保存させる。 <Registration process of user information from user terminal>
As shown in FIG. 2, when registering user information, the facility information server 2 controls the user registration screen presentation unit 14 in step S1 to register the user information on the user terminals 4a, 4b, 4c, etc. In step S2, the user information registration unit 15 is controlled based on operations from the plurality of user terminals 4a, 4b, 4c, etc., and the user A database in which information is associated with each registered terminal is stored in the storage unit 12.
＜施設側端末からの施設情報の登録処理＞
　図３に示すように、施設情報サーバ２は、施設情報の登録を行う場合、ステップＳ１１において施設登録画面提示部１６を制御して施設側端末５ａ、５ｂ、５ｃ…の内、施設情報の登録の要求があった施設側端末に施設登録画面を提示させる制御を行い、ステップＳ１２において複数の施設側端末５ａ、５ｂ、５ｃ…からの操作に基づいて施設情報登録部１７を制御して、施設情報と登録した各端末とを対応付けたデータベースを記憶部１２に保存させる。 <Registration process of facility information from facility terminal>
As shown in FIG. 3, when registering facility information, the facility information server 2 controls the facility registration screen presentation unit 16 in step S11 to register the facility information among the facility side terminals 5a, 5b, 5c... In step S12, the facility information registration unit 17 is controlled based on operations from the plurality of facility terminals 5a, 5b, 5c, etc. A database in which information is associated with each registered terminal is stored in the storage unit 12.
＜ユーザ側端末からの要求による施設情報の検索処理＞
　図４に示すように、ステップＳ２１は、図１の施設検索画面提示部１８により実行され、ユーザ側の一般ユーザが選択した検索型を判定する検索型判定ステップである。 <Search processing for facility information based on a request from the user terminal>
As shown in FIG. 4, step S21 is a search type determination step executed by the facility search screen presentation unit 18 of FIG. 1 to determine the search type selected by the general user on the user side.
　施設情報サーバ２は、ステップＳ２１において、施設検索要求を行ったユーザ側端末が指定する検索型が条件検索型か、地図検索型かの判定を行い、判定結果が条件検索型の場合、ステップＳ２２に移行し、判定結果が地図検索型の場合、ステップＳ２５に移行する。 In step S21, the facility information server 2 determines whether the search type specified by the user terminal that made the facility search request is a conditional search type or a map search type, and if the determination result is the conditional search type, the facility information server 2 determines in step S22 If the determination result is the map search type, the process moves to step S25.
　ステップＳ２２は、図１の施設検索画面提示部１８により実行され、ステップＳ２１で条件検索型が指定されたと判定した場合に条件検索型を検索条件として受け付ける検索画面（図示省略）を提示する条件検索画面提示ステップである。 Step S22 is executed by the facility search screen presentation unit 18 of FIG. 1, and when it is determined that a conditional search type is specified in step S21, a conditional search is performed to present a search screen (not shown) that accepts the conditional search type as a search condition. This is a screen presentation step.
　条件検索画面提示ステップでは、例えば施設が飲食店の場合、希望ジャンル（和食、洋食、中華等）、ユーザの希望サービス（朝食、ランチ、ディナー等）、ユーザの嗜好、ユーザの年齢、及びユーザの性別を検索条件として受け付ける検索画面も用意されている。ステップＳ２２では、一般ユーザの要求に応じた検索画面を提示するようになっている。 In the condition search screen presentation step, for example, if the facility is a restaurant, the desired genre (Japanese food, Western food, Chinese food, etc.), the user's desired service (breakfast, lunch, dinner, etc.), the user's preferences, the user's age, and the user's There is also a search screen that accepts gender as a search condition. In step S22, a search screen is presented in response to the general user's request.
　施設情報サーバ２は、ステップＳ２２の条件検索画面提示を終了した後、ステップＳ２３の処理に移行する。 After the facility information server 2 finishes presenting the condition search screen in step S22, the facility information server 2 moves to the process in step S23.
　ステップＳ２３は、ステップＳ２２に続いて図１の施設情報特定部１９により実行され、ステップＳ２２で受け付けた検索条件に基づいて、記憶部１２のデータベースの中から１つ又は複数の施設を特定する第一の施設情報特定ステップである。 Step S23 is executed by the facility information specifying unit 19 of FIG. This is the first facility information identification step.
　施設情報サーバ２は、ステップＳ２３の第一の施設情報特定処理を終了した後、ステップＳ２４の処理に移行する。
　ステップＳ２４は、ステップＳ２３に続いて図１の通信部１１により実行され、例えば施設が飲食店の場合、ステップＳ２３で特定された施設のジャンル、対応できるユーザの希望サービス、対応できるユーザの嗜好、対応できる年齢、対応できる性別を含む情報を記憶部１２から受け取り、その情報を施設情報サーバ２にアクセスしたユーザ側端末に送信する施設情報送信ステップである。 After the facility information server 2 completes the first facility information specifying process in step S23, the facility information server 2 proceeds to the process in step S24.
Step S24 is executed by the communication unit 11 of FIG. 1 following step S23, and for example, if the facility is a restaurant, the genre of the facility specified in step S23, the desired service of the user who can support it, the preferences of the user who can support him, This is a facility information transmitting step in which information including the available ages and available genders is received from the storage unit 12, and the information is transmitted to the user terminal that has accessed the facility information server 2.
　ステップＳ２３とステップＳ２４を併せて、施設情報提示ステップという。
　施設情報サーバ２は、ステップＳ２４の施設情報送信処理を終了した後、今回の施設情報の検索処理を終了する。 Step S23 and step S24 are collectively referred to as a facility information presentation step.
After finishing the facility information transmission process in step S24, the facility information server 2 ends the current facility information search process.
　ステップＳ２５は、図１の施設検索画面提示部１８により実行され、ステップＳ２１で地図検索型が指定された場合に地図上の位置の指定を検索条件として受け付ける地図検索画面を提示する地図検索画面提示ステップである。 Step S25 is executed by the facility search screen presentation unit 18 of FIG. 1, and when the map search type is specified in step S21, a map search screen presentation that presents a map search screen that accepts the specification of a location on the map as a search condition. It is a step.
　施設情報サーバ２は、ステップＳ２５において、地図作成部２２からの地図情報を用いて、施設情報サーバ２にアクセスしたユーザ側端末に図１１に示す地図検索画面の表示を行い、ステップＳ２６の処理に移行する。 In step S25, the facility information server 2 uses the map information from the map creation unit 22 to display the map search screen shown in FIG. Transition.
　ステップＳ２６は、施設情報特定部１９により実行され、ユーザ側端末４ａ、４ｂ、４ｃ…の画面４１に表示される施設の位置（例えば図１１に示す地図画像１２０に示された施設（例えば飲食店）の位置を示すアイコン１３１、１３２…１３５）の何れかが指定（クリック）されたか否か（Ｙｅｓ／Ｎｏ）を判定する位置指定判定ステップである。 Step S26 is executed by the facility information specifying unit 19, and the location of the facility displayed on the screen 41 of the user terminals 4a, 4b, 4c, etc. (for example, the facility shown in the map image 120 shown in FIG. ) is a position designation determination step in which it is determined whether any of the icons 131, 132, .
　施設情報サーバ２は、ステップＳ２６において、施設の位置の何れかが指定（クリック）されなかった場合、ステップＳ２５の処理に戻り、施設の位置の何れかが指定（クリック）された場合、ステップＳ２７の処理に移行する。 In step S26, if any of the facility locations is not specified (clicked), the facility information server 2 returns to step S25; if any facility location is specified (clicked), the facility information server 2 returns to step S27. Shift to processing.
　ステップＳ２７は、施設情報特定部１９により実行され、ステップＳ２６で＜Ｙｅｓ＞とした場合に指定された位置に対応付けられた１つの施設を記憶部１２のデータベースの中から特定する第二の施設情報特定ステップである。 Step S27 is executed by the facility information specifying unit 19, and when <Yes> is determined in step S26, a second facility identifying one facility associated with the specified position from the database of the storage unit 12. This is an information identification step.
　施設情報サーバ２は、ステップＳ２７において、第二の施設情報特定処理を行った後に、ステップＳ２４の処理に移行する。 After the facility information server 2 performs the second facility information specifying process in step S27, the process proceeds to step S24.
　ステップＳ２４では、ステップＳ２７で特定された施設の情報を記憶部１２から受け取り、その情報を施設情報サーバ２にアクセスしたユーザ側端末４ａ、４ｂ、４ｃ…に送信する。 In step S24, information on the facility identified in step S27 is received from the storage unit 12, and the information is transmitted to the user terminals 4a, 4b, 4c, . . . that have accessed the facility information server 2.
　ステップＳ２７とステップＳ２４とを併せて、施設情報提示ステップという。
　施設情報サーバ２は、ステップＳ２４の施設情報送信処理を終了した後、今回の施設情報の検索処理を終了する。 Step S27 and step S24 are collectively referred to as a facility information presentation step.
After finishing the facility information transmission process in step S24, the facility information server 2 ends the current facility information search process.
＜施設側端末からの要求によるユーザ情報の検索処理＞
　図４に示すように、ステップＳ３１は、図１のユーザ検索画面提示部２０により実行され、施設側の関係者が選択した検索型を判定する検索型判定ステップである。 <User information search process based on request from facility terminal>
As shown in FIG. 4, step S31 is a search type determination step executed by the user search screen presentation unit 20 of FIG. 1 to determine the search type selected by the person concerned on the facility side.
　施設情報サーバ２は、ステップＳ３１において、ユーザ検索要求を行った施設側端末が指定する検索型が条件検索型か、地図検索型かの判定を行い、判定結果が条件検索型の場合、ステップＳ３２に移行し、判定結果が地図検索型の場合、ステップＳ３５に移行する。 In step S31, the facility information server 2 determines whether the search type specified by the facility terminal that has made the user search request is a conditional search type or a map search type, and if the determination result is the conditional search type, the facility information server 2 determines in step S32 If the determination result is the map search type, the process moves to step S35.
　ステップＳ３２は、図１のユーザ検索画面提示部２０により実行され、ステップＳ３１で条件検索型が指定されたと判定した場合に条件検索型を検索条件として受け付ける検索画面（図示省略）を提示する条件検索画面提示ステップである。 Step S32 is executed by the user search screen presentation unit 20 of FIG. 1, and when it is determined that a conditional search type is specified in step S31, a conditional search is performed to present a search screen (not shown) that accepts the conditional search type as a search condition. This is a screen presentation step.
　また、条件検索画面提示ステップでは、例えば施設が飲食店の場合、施設のジャンル、対応できるユーザの希望サービス、対応できるユーザの嗜好、対応できる年齢、対応できる性別を検索条件として受け付ける検索画面も用意されている。ステップＳ３２では、施設側の関係者の要求に応じた検索画面を提示するようになっている。 In addition, in the condition search screen presentation step, for example, if the facility is a restaurant, a search screen is also prepared that accepts the genre of the facility, the desired service of the available users, the preferences of the available users, the available ages, and the available genders as search conditions. has been done. In step S32, a search screen is presented in response to a request from a person concerned on the facility side.
　施設情報サーバ２は、ステップＳ３２の条件検索画面提示を終了した後、ステップＳ３３の処理に移行する。 After the facility information server 2 finishes presenting the condition search screen in step S32, the facility information server 2 moves to the process in step S33.
　ステップＳ３３は、ステップＳ３２に続いて図１のユーザ情報特定部２１により実行され、ステップＳ３２で受け付けた検索条件に基づいて、記憶部１２のデータベースの中から１つ又は複数のユーザを特定する第一のユーザ情報特定ステップである。 Step S33 is executed by the user information specifying section 21 of FIG. This is the first user information specifying step.
　施設情報サーバ２は、ステップＳ３３の第一のユーザ情報特定処理を終了した後、ステップＳ３４の処理に移行する。
　ステップＳ３４は、ステップＳ３３に続いて図１の通信部１１により実行され、例えば施設が飲食店の場合、ステップＳ３３で特定されたユーザが希望する施設のジャンル、ユーザの希望サービス、ユーザの嗜好、ユーザの年齢、ユーザの性別を含む情報をユーザ情報特定部２１から受け取り、その情報を施設情報サーバ２にアクセスした施設側端末に送信するユーザ情報送信ステップである。 After the facility information server 2 finishes the first user information specifying process in step S33, the facility information server 2 moves to the process in step S34.
Step S34 is executed by the communication unit 11 of FIG. 1 following step S33, and for example, if the facility is a restaurant, the genre of the facility desired by the user specified in step S33, the user's desired service, the user's preferences, This is a user information transmitting step in which information including the user's age and user's gender is received from the user information specifying unit 21 and the information is transmitted to the facility-side terminal that has accessed the facility information server 2.
　ステップＳ３３とステップＳ３４を併せて、ユーザ情報提示ステップという。
　施設情報サーバ２は、ステップＳ３４のユーザ情報送信処理を終了した後、今回のユーザ情報の検索処理を終了する。 Step S33 and step S34 are collectively referred to as a user information presentation step.
After finishing the user information transmission process in step S34, the facility information server 2 ends the current user information search process.
　ステップＳ３５は、図１のユーザ検索画面提示部２０により実行され、ステップＳ３１で地図検索型が指定された場合に地図上の位置の指定を検索条件として受け付ける地図検索画面を提示する地図検索画面提示ステップである。 Step S35 is executed by the user search screen presentation unit 20 of FIG. 1, and when the map search type is specified in step S31, a map search screen presentation that presents a map search screen that accepts the specification of a location on the map as a search condition. It is a step.
　施設情報サーバ２は、ステップＳ３５において、地図作成部２２からの地図情報を用いて、施設情報サーバ２にアクセスした施設側端末に図１３に示す地図検索画面の表示を行い、ステップＳ３６の処理に移行する。 In step S35, the facility information server 2 uses the map information from the map creation unit 22 to display the map search screen shown in FIG. Transition.
　ステップＳ３６は、ユーザ情報特定部２１により実行され、施設側端末５ａ、５ｂ、５ｃ…の画面７１に表示されるユーザの位置（例えば図１３に示す地図画像２００に示されたユーザの位置を示す匿名のアイコン２１１、２１２…２１５）の何れかが指定（クリック）されたか否か（Ｙｅｓ／Ｎｏ）を判定する位置指定判定ステップである。 Step S36 is executed by the user information specifying unit 21 and indicates the user's position displayed on the screen 71 of the facility terminal 5a, 5b, 5c, etc. (for example, the user's position shown on the map image 200 shown in FIG. 13). This is a position designation determination step in which it is determined whether any of the anonymous icons 211, 212...215) has been designated (clicked) (Yes/No).
　施設情報サーバ２は、ステップＳ３６において、ユーザの位置の何れかが指定（クリック）されなかった場合、ステップＳ３５の処理に戻り、ユーザの位置の何れかが指定（クリック）された場合、ステップＳ３７の処理に移行する。 If any of the user's positions is not specified (clicked) in step S36, the facility information server 2 returns to the process of step S35, and if any of the user's positions is specified (clicked), the process returns to step S37. Shift to processing.
　ステップＳ３７は、ユーザ情報特定部２１により実行され、ステップＳ３６で＜Ｙｅｓ＞とした場合に指定された位置に対応付けられた１つのユーザを記憶部１２のデータベースの中から特定する第二のユーザ情報特定ステップである。 Step S37 is executed by the user information specifying unit 21, and when <Yes> is determined in step S36, the second user specifies one user associated with the specified position from the database of the storage unit 12. This is an information identification step.
　施設情報サーバ２は、ステップＳ３７において、第二のユーザ情報特定処理を行った後に、ステップＳ３４の処理に移行する。
　ステップＳ３４では、ステップＳ３７で特定されたユーザの情報をユーザ情報特定部２１から受け取り、その情報を施設情報サーバ２にアクセスした施設側端末５ａ、５ｂ、５ｃ…に送信する。 After the facility information server 2 performs the second user information specifying process in step S37, the process proceeds to step S34.
In step S34, information on the user identified in step S37 is received from the user information specifying unit 21, and the information is transmitted to the facility terminals 5a, 5b, 5c, . . . that have accessed the facility information server 2.
　ステップＳ３７とステップＳ３４とを併せて、ユーザ情報提示ステップという。
　施設情報サーバ２は、ステップＳ３４のユーザ情報送信処理を終了した後、今回のユーザ情報の検索処理を終了する。 Step S37 and step S34 are collectively referred to as a user information presentation step.
After finishing the user information transmission process in step S34, the facility information server 2 ends the current user information search process.
＜情報管理システム全体の動作＞
　図６は、本発明の実施形態に係る情報管理システムの動作の一例のタイミングチャートを示すブロック図である。
　図７は、本発明の実施形態に係るユーザ側端末の初期画面の表示例を示す説明図である。
　図８は、本発明の実施形態に係るユーザ側端末の情報登録画面の表示例を示す説明図である。
　図９は、本発明の実施形態に係る施設側端末の初期画面の表示例を示す説明図である。
　図１０は、本発明の実施形態に係る施設側端末の情報登録画面の表示例を示す説明図である。
　図１１は、本発明の実施形態に係るユーザ側端末の情報検索画面の表示例を示す説明図である。
　図１２は、本発明の実施形態に係る施設側端末の情報検索画面の前半の表示例を示す説明図である。
　図１３は、本発明の実施形態に係る施設側端末の情報検索画面の後半の表示例を示す説明図である。
　図１４は、本発明の実施形態に係るユーザ側端末のチケット入手画面の表示例を示す説明図である。 <Operation of the entire information management system>
FIG. 6 is a block diagram showing a timing chart of an example of the operation of the information management system according to the embodiment of the present invention.
FIG. 7 is an explanatory diagram showing a display example of the initial screen of the user terminal according to the embodiment of the present invention.
FIG. 8 is an explanatory diagram showing a display example of the information registration screen of the user terminal according to the embodiment of the present invention.
FIG. 9 is an explanatory diagram showing a display example of the initial screen of the facility-side terminal according to the embodiment of the present invention.
FIG. 10 is an explanatory diagram showing a display example of the information registration screen of the facility-side terminal according to the embodiment of the present invention.
FIG. 11 is an explanatory diagram showing a display example of the information search screen of the user terminal according to the embodiment of the present invention.
FIG. 12 is an explanatory diagram showing a display example of the first half of the information search screen of the facility-side terminal according to the embodiment of the present invention.
FIG. 13 is an explanatory diagram showing a display example of the latter half of the information search screen of the facility-side terminal according to the embodiment of the present invention.
FIG. 14 is an explanatory diagram showing a display example of the ticket acquisition screen of the user terminal according to the embodiment of the present invention.
　図６に示すように、情報管理システムの動作の一例では、ユーザ側端末４ａ、４ｂ、４ｃ…において、ユーザ側アプリを用いてユーザ側新規会員登録操作Ａ１が行われると、施設情報サーバ２は、ユーザ側新規会員登録処理（図２に示したユーザ登録処理）Ｂ１を実行する。 As shown in FIG. 6, in an example of the operation of the information management system, when the user side new member registration operation A1 is performed using the user side application on the user side terminals 4a, 4b, 4c, etc., the facility information server 2 , the user side new member registration process (user registration process shown in FIG. 2) B1 is executed.
　次に、施設側端末５ａ、５ｂ、５ｃ…において、施設側アプリを用いて施設側新規会員登録操作Ｃ１が行われると、施設情報サーバ２は、施設側新規会員登録処理（図３に示した施設登録処理）Ｂ２を実行する。 Next, when the facility side new member registration operation C1 is performed on the facility side terminals 5a, 5b, 5c, etc. using the facility side application, the facility information server 2 performs the facility side new member registration process (as shown in FIG. 3). Facility registration process) Execute B2.
　次に、ユーザ側端末４ａ、４ｂ、４ｃ…の何れかにおいて、ユーザ側アプリを用いて施設検索操作Ａ２が行われると、施設情報サーバ２は、施設検索処理（図４に示した施設情報検索処理）Ｂ３を実行し、図４のステップＳ２５において、地図データ出力Ｂ４を行うことで、施設情報サーバ２にアクセスしたユーザ側端末に地図データ表示（図１１に示す地図検索画面の表示）Ａ３を行う。 Next, when the facility search operation A2 is performed using the user side application on any of the user side terminals 4a, 4b, 4c..., the facility information server 2 performs the facility search process (facility information search shown in FIG. 4). By executing process) B3 and performing map data output B4 in step S25 of FIG. 4, map data display (display of the map search screen shown in FIG. 11) A3 is performed on the user side terminal that has accessed the facility information server 2. conduct.
　次に、施設側端末５ａ、５ｂ、５ｃ…の何れかにおいて、施設側アプリを用いてユーザ検索操作Ｃ２が行われると、施設情報サーバ２は、ユーザ検索処理（図５に示した施設情報検索処理）Ｂ５を実行し、図５のステップＳ３５において、地図データ出力Ｂ６を行うことで、施設情報サーバ２にアクセスした施設側端末に地図データ表示（図１３に示す地図検索画面の表示）Ｃ３を行う。 Next, when the user search operation C2 is performed using the facility side application on any of the facility side terminals 5a, 5b, 5c..., the facility information server 2 performs the user search process (facility information search shown in FIG. By executing process) B5 and outputting map data B6 in step S35 of FIG. 5, map data is displayed (displaying the map search screen shown in FIG. 13) C3 on the facility-side terminal that has accessed the facility information server 2. conduct.
　ユーザ側新規会員登録操作Ａ１において、まず、ユーザ側端末４ａ、４ｂ、４ｃ…の図７に示す画面４１には、登録画面の１ページ目として、施設選択画面として、“ＡＢＣ施設アプリ”の文字の画像４２と、“（ユーザ側）”の文字の画像４３と、飲食店を選択するための釦４４と、美容院を選択するための釦４５と、病院を選択するための釦４６と、その他の施設を選択するための釦（図示せず）が表示される。希望する施設の釦を押すと（以下の説明では、飲食店を選択するための釦４４を押したものとする）、ユーザ側端末４ａ、４ｂ、４ｃ…の図８（ａ）に示す画面４１には、登録画面の２ページ目として、“ＡＢＣ施設アプリ”の文字の画像５１と、“新規会員登録”の文字の画像５２と、“メールアドレス”の文字の画像５３ａと、メールアドレス入力欄５３ｂと、“パスワード”の文字の画像５４ａと、パスワード入力欄５４ｂと、氏名の文字の画像５５ａと、氏名入力欄５５ｂと、“性別”の文字の画像５６ａと、性別選択釦５６ｂと、“生年月日”の文字の画像５７ａと、年入力欄５７ｂと、“年”の文字の画像５７ｃと、月入力欄５７ｄと、“月”の文字の画像５７ｅと、日入力欄５７ｆと、“日”の文字の画像５７ｇと、送信釦５８とが表示される。 In the user-side new member registration operation A1, first, on the screen 41 shown in FIG. 7 of the user- side terminals 4a, 4b, 4c, . , an image 43 of the text "(user side)", a button 44 for selecting a restaurant, a button 45 for selecting a beauty salon, a button 46 for selecting a hospital, A button (not shown) for selecting another facility is displayed. When the button for the desired facility is pressed (in the following explanation, it is assumed that the button 44 for selecting a restaurant is pressed), a screen 41 shown in FIG. 8(a) of the user terminals 4a, 4b, 4c, etc. is displayed. On the second page of the registration screen, there is an image 51 of the text "ABC Facility App", an image 52 of the text "New member registration", an image 53a of the text "Email address", and an e-mail address input field. 53b, an image 54a of the characters "Password", a password input field 54b, an image 55a of the characters of the name, a name input field 55b, an image 56a of the characters "Gender", a gender selection button 56b, and " An image 57a of the characters "Date of birth", a year input field 57b, an image 57c of the characters "Year", a month input field 57d, an image 57e of the characters "Month", a date input field 57f, and " An image 57g of characters "日" and a send button 58 are displayed.
　ユーザ側の一般ユーザは、登録画面の２ページ目において、各入力欄に入力を行い、送信釦５８を押すことで、新規会員登録の前半を完了する。 The general user on the user side completes the first half of new member registration by filling in each input field on the second page of the registration screen and pressing the send button 58.
　図８（ｂ）に示す画面４１には、登録画面の３ページ目として、ユーザ側端末４ａ、４ｂ、４ｃ…の画面４１には、登録画面の２ページ目として、“住所”の文字の画像６１ａと、住所入力欄６１ｂと、“ユーザ氏名”の文字の画像６２ａと、ユーザ氏名入力欄６２ｂと、ユーザの山田太郎様の関係の文字の画像６３ａ（山田太郎は氏名入力欄５５ｂに入力されたユーザ側端末を所持する一般ユーザの氏名である）と、関係入力欄６３ｂと、“ユーザの性別”の文字の画像６４ａと、性別選択釦６４ｂと、“ユーザの年齢”の文字の画像６５ａと、年齢入力欄６５ｂと、“希望ジャンル”の文字の画像６６ａと、希望ジャンル入力欄６６ｂと、“希望サービス”の文字の画像６７ａと、希望サービス入力欄６７ｂと、“ユーザの嗜好”の文字の画像６８ａと、ユーザの嗜好入力欄６８ｂと、送信釦６９とが表示される。 The screen 41 shown in FIG. 8(b) shows an image of the characters "address" as the third page of the registration screen, and the screen 41 of the user side terminals 4a, 4b, 4c, etc. shows the image of the characters "address" as the second page of the registration screen. 61a, an address input field 61b, an image 62a of characters for "user name", a user name input field 62b, and an image 63a of characters related to user Taro Yamada (Taro Yamada was input in the name input field 55b). (name of the general user who owns the user-side terminal), a relation input field 63b, an image 64a of the text "user's gender", a gender selection button 64b, and an image 65a of the text "user's age". , an age input field 65b, an image 66a of the words "desired genre", an image 66a of the words "desired genre", an image 67a of the words "desired service", an image of the words "desired service" 67b, and the "user preference". A character image 68a, a user preference input field 68b, and a send button 69 are displayed.
　ユーザ側の一般ユーザは、登録画面の３ページ目において、各入力欄に入力を行い、送信釦６９を押すことで、新規会員登録の後半を完了する。 The general user on the user side completes the second half of new member registration by filling in each input field on the third page of the registration screen and pressing the send button 69.
　施設側新規会員登録操作Ｃ１において、まず、施設側端末５ａ、５ｂ、５ｃ…の図９に示す画面７１には、登録画面の１ページ目として、施設選択画面として、“ＡＢＣ施設アプリ”の文字の画像７２と、“（ユーザ側）”の文字の画像７３と、飲食店を選択するための釦７４と、美容院を選択するための釦７５と、病院を選択するための釦７６と、その他の施設を選択するための釦（図示せず）が表示される。使用する施設の釦を押すと（以下の説明では、飲食店を選択するための釦７４を押したものとする）、施設側端末５ａ、５ｂ、５ｃ…の図１０（ａ）に示す画面７１には、施設用登録画面の２ページ目として、“ＡＢＣ施設アプリ”の文字の画像８１と、“新規会員登録”の文字の画像８２と、“メールアドレス”の文字の画像８３ａと、メールアドレス入力欄８３ｂと、“パスワード”の文字の画像８４ａと、パスワード入力欄８４ｂと、施設名の文字の画像８５ａと、施設名入力欄８５ｂと、送信釦８６とが表示される。 In the facility side new member registration operation C1, first, on the screen 71 shown in FIG. 9 of the facility side terminals 5a, 5b, 5c, etc., the characters "ABC facility application" are displayed as the first page of the registration screen and as a facility selection screen. an image 72 of the text "(user side)", a button 74 for selecting a restaurant, a button 75 for selecting a beauty salon, a button 76 for selecting a hospital, A button (not shown) for selecting another facility is displayed. When you press the button for the facility you want to use (in the following explanation, it is assumed that you pressed the button 74 for selecting a restaurant), the screen 71 shown in FIG. 10(a) of the facility terminals 5a, 5b, 5c, etc. , as the second page of the facility registration screen, there is an image 81 of the words "ABC facility app", an image 82 of the words "new member registration", an image 83a of the words "email address", and an image 83a of the words "email address". An input field 83b, an image 84a of "password" characters, a password input field 84b, an image 85a of facility name characters, a facility name input field 85b, and a send button 86 are displayed.
　施設の関係者は、登録画面の２ページ目において、各入力欄に入力を行い、送信釦８６を押すことで、新規会員登録の前半を完了する。 Persons involved in the facility complete the first half of new member registration by filling out each input field on the second page of the registration screen and pressing the send button 86.
　図１０（ｂ）に示す画面７１には、施設用登録画面の３ページ目として、 “住所”の文字の画像９１ａと、施設住所入力欄９１ｂと、“対応ジャンル”の文字の画像９２ａと、対応ジャンル入力欄９２ｂと、送信釦９３とが表示される。
　施設の関係者は、登録画面の３ページ目において、各入力欄に入力を行い、送信釦９３を押すことで、新規会員登録の後半を完了する。 On the screen 71 shown in FIG. 10(b), as the third page of the facility registration screen, there is an image 91a of the text "Address", a facility address input field 91b, and an image 92a of the text "Supported genre". A corresponding genre input field 92b and a send button 93 are displayed.
The person concerned with the facility completes the second half of the new member registration by filling in each input field on the third page of the registration screen and pressing the send button 93.
　ユーザ側端末４ａ、４ｂ、４ｃ…の地図データ表示Ａ３において、ユーザ側端末４ａ、４ｂ、４ｃ…の図１１に示す画面４１には、地図検索画面として、“ユーザ氏名”の文字の画像１０１ａと、ユーザ氏名入力欄１０１ｂと、ユーザの山田太郎様の関係の文字の画像１０２ａと、関係入力欄１０２ｂと、“ユーザの性別”の文字の画像１０３ａと、性別選択釦１０３ｂと、“ユーザの年齢”の文字の画像１０４ａと、年齢入力欄１０４ｂと、“希望ジャンル”の文字の画像１０５ａと、希望ジャンル入力欄１０５ｂと、“希望サービス”の文字の画像１０６ａと、希望サービス入力欄１０６ｂと、“ユーザの嗜好”の文字の画像１０７ａと、ユーザの嗜好入力欄１０７ｂと、“ユーザ住所表示範囲”の文字の画像１０８ａと、ユーザ住所表示範囲入力欄１０８ｂと、“表示期間”の文字の画像１０９ａと、表示期間入力欄１０９ｂと、“施設検索範囲”の文字の画像１１０ａと、施設検索範囲入力欄１１０ｂと、検索釦１１１と、追加検索釦１１２と、地図画像１２０が表示される。
　表示期間入力欄１０９ｂは、ユーザの位置を施設側端末に表示させる期間である。 In the map data display A3 of the user terminals 4a, 4b, 4c, etc., the screen 41 shown in FIG. , a user name input field 101b, an image 102a of characters related to user Taro Yamada, a relationship input field 102b, an image 103a of characters "user's gender", a gender selection button 103b, and "user's age". ”, an age input field 104b, an image 105a of the words “desired genre”, a desired genre input field 105b, an image 106a of the words “desired service”, and a desired service input field 106b. An image 107a of the text “User Preferences”, an image 107a of the text “User Address Display Range”, an image 108a of the text “User Address Display Range”, an image of the text “Display Period” 109a, a display period input field 109b, an image 110a of the words "facility search range", a facility search range input field 110b, a search button 111, an additional search button 112, and a map image 120 are displayed.
The display period input field 109b is a period during which the user's location is displayed on the facility terminal.
　ユーザ側端末を操作する一般ユーザは、各入力欄に入力を行い、検索釦１１１を押すことで、地図画像１２０に新規の情報を表示させる。
　地図画像１２０には、ユーザ氏名入力欄１０１ｂに入力したユーザの位置（ユーザ側端末を所有する一般ユーザの住所と一致するものと考える）１２１と、地図検索画面の各入力欄に入力した条件（例えば施設検索範囲入力欄１１０ｂにユーザから半径５００ｍの範囲、地区名等を入力）に対応可能な施設の位置を示すアイコン１３１、１３２…１３５が表示される。 A general user operating the user terminal enters information in each input field and presses the search button 111 to display new information on the map image 120.
The map image 120 includes the user's location 121 entered in the user name input field 101b (assumed to match the address of the general user who owns the user terminal) and the conditions entered in each input field of the map search screen ( For example, icons 131, 132, . . . , 135 indicating the positions of facilities that can correspond to a 500 m radius range, district name, etc. input by the user in the facility search range input field 110b are displayed.
　ここで、ユーザ側端末を所有する一般ユーザが施設の位置を示すアイコン１３１、１３２…１３５の何れかが指定（クリック）すると、図４に示すステップＳ２７、Ｓ２８の処理により、指定された施設の情報（図１０及び図１３の画面で入力された施設名、施設の住所、対応ジャンル等）が表示される。 Here, when the general user who owns the user side terminal specifies (clicks) any of the icons 131, 132...135 indicating the location of the facility, the process of steps S27 and S28 shown in FIG. Information (facility name, facility address, supported genres, etc. input on the screens of FIGS. 10 and 13) is displayed.
　一般ユーザ（ユーザ本人、家族、友人等）は、指定した施設の情報を確認し、対応可能な施設にアプリやメールを用いてアクセスし、来店予約等を行う。
　地図画像１２０の左下部には、地図切換釦１２２が表示されている。一般ユーザは、地図切換釦１２２を用いて地図の表示位置を切り替える。 General users (the users themselves, their families, friends, etc.) check the information on the specified facilities, access available facilities using an app or email, and make reservations for visits.
At the lower left of the map image 120, a map switching button 122 is displayed. A general user uses the map switching button 122 to switch the display position of the map.
　さらに、本実施形態では、追加検索釦１１２を押すことで、図１２に示す追加の検索画面を表示できる。 Furthermore, in this embodiment, by pressing the additional search button 112, an additional search screen shown in FIG. 12 can be displayed.
　ユーザ側端末４ａ、４ｂ、４ｃ…の図１２に示す画面４１には、地図検索画面として、“飲食店検索”の文字の画像１４１と、モーニング（朝食）を選択するための釦１４２と、ランチを選択するための釦１４３と、ディナーを選択するための釦１４４と、全日を選択するための釦１４５と、“時間帯”の文字の画像１４６と、時間帯入力欄１４７と、“移動時間”の文字の画像１４８と、移動時間入力欄１４９と、エリア”の文字の画像１５０と、エリア入力欄１５１とが表示される。これら釦の操作と入力欄の入力により詳細な地図検索を行える。 The screen 41 shown in FIG. 12 of the user terminals 4a, 4b, 4c, etc. includes an image 141 of the words "restaurant search" as a map search screen, a button 142 for selecting morning (breakfast), and a button 142 for selecting breakfast. button 143 for selecting, button 144 for selecting dinner, button 145 for selecting all days, image 146 of "time zone" text, time zone input field 147, and button 144 for selecting "travel time". An image 148 of the characters ``'', a travel time input field 149, an image 150 of the characters ``Area'', and an area input field 151 are displayed.A detailed map search can be performed by operating these buttons and inputting information in the input fields. .
　施設側端末５ａ、５ｂ、５ｃ…の地図データ表示Ｃ３において、施設側端末５ａ、５ｂ、５ｃ…の図１３に示す画面７１には、地図検索画面として、“対応ジャンル”の文字の画像１６１ａと、対応ジャンル入力欄１６１ｂと、対応可能な“対応サービス”の文字の画像１６２ａと、希望サービス入力欄１６２ｂと、対応可能な“ユーザの嗜好”の文字の画像１６３ａと、対応可能なユーザの嗜好入力欄１２７３と、対応可能な時間帯を示す“時間帯”の文字の画像１６４ａと、対応可能な時間帯入力欄１６４ｂと、“ユーザ検索範囲”の文字の画像１６５ａと、ユーザ検索範囲入力欄１６５ｂと、検索釦１６６と、地図画像２００が表示される。 In the map data display C3 of the facility terminals 5a, 5b, 5c, etc., the screen 71 shown in FIG. , a compatible genre input field 161b, an image 162a of the characters "compatible services" that can be supported, a desired service input field 162b, an image 163a of characters "user preferences" that can be supported, and the preferences of the compatible users. An input field 1273, an image 164a of the characters "time zone" indicating the available time zone, an image 164a of the characters "time zone" that can be handled, an image 165a of the characters "user search range", and a user search range input field. 165b, a search button 166, and a map image 200 are displayed.
　施設の関係者は、各入力欄に入力を行い、検索釦１６５を押すことで、地図画像２００に新規の情報を表示させる。
　地図画像２００には、図１０ｂの施設住所入力欄９１ｂに入力した施設の位置（施設の住所と一致するものと考える）２０１と、地図検索画面の各入力欄に入力した条件（例えばユーザ検索範囲入力欄１６５ｂに入力された施設から半径５００ｍの範囲、地区名、表示期間入力欄１０９ｂに入力された期間等）に対応するユーザの位置を示す匿名のアイコン２１１、２１２…２２２が表示される。 The person concerned with the facility makes input in each input field and presses the search button 165 to display new information on the map image 200.
The map image 200 includes the facility location 201 (assumed to match the facility address) entered in the facility address input field 91b in FIG. Anonymous icons 211, 212, . . . , 222 are displayed that indicate the user's position corresponding to the range of 500 m radius from the facility entered in the input field 165b, district name, period entered in the display period input field 109b, etc.).
　また、図示しないが、ユーザ側端末４ａ、４ｂ、４ｃ…の地図データ表示Ａ３において、ユーザが移動できる距離も入力できるようになっており、ユーザが施設まで移動可能な場合には、ユーザの位置が施設の入力した地理条件（施設から半径５００ｍの範囲、地区名等）に入ってなくても、地図画像２００にユーザの位置を示す匿名のアイコンを表示することも可能である。
　ユーザの位置を示す匿名のアイコンは、ユーザの位置、住所が正確に表示されるわけではなく、ある一定の範囲でずらされて表示される。 In addition, although not shown, the distance that the user can travel can also be input on the map data display A3 of the user side terminals 4a, 4b, 4c, etc., and if the user can travel to the facility, the user's location is displayed. It is also possible to display an anonymous icon indicating the user's location on the map image 200 even if the location does not fall within the geographical conditions input by the facility (range of 500 m radius from the facility, district name, etc.).
The anonymous icon indicating the user's location does not necessarily display the user's location or address accurately, but is displayed shifted within a certain range.
　ここで、施設側端末を操作する関係者がユーザの位置を示す匿名のアイコン２１１、２１２…２２２の何れかが指定（クリック）すると、ステップＳ３７、Ｓ３８の処理により、指定されたユーザの情報（図８及び図１１の画面で入力されたユーザの希望ジャンル、ユーザの希望サービス、ユーザの嗜好、ユーザの年齢、ユーザの性別等）が表示される。 Here, when the person operating the facility-side terminal specifies (clicks) any of the anonymous icons 211, 212...222 indicating the user's location, the information of the specified user ( The user's desired genre, user's desired service, user's preference, user's age, user's gender, etc. input on the screens of FIGS. 8 and 11 are displayed.
　地図画像２００の左下部には、地図切換釦２０２が表示されている。施設の関係者は、地図切換釦２０２を用いて地図の表示位置を切り替える。 A map switching button 202 is displayed at the lower left of the map image 200. A person concerned with the facility uses the map switching button 202 to switch the display position of the map.
　施設の関係者は、例えば来店するユーザが少ない時間において、指定したユーザの情報を確認し、対応可能なユーザにアプリやメールを用いてアクセスしたり、施設側端末５ａ、５ｂ、５ｃ…を用いて図６に示す個人配布チケット選択処理Ｃ４を行う。 For example, at times when there are few users visiting the store, facility personnel can check the information of specified users, access available users using an app or email, or use the facility terminals 5a, 5b, 5c, etc. Then, the individual distribution ticket selection process C4 shown in FIG. 6 is performed.
　個人配布チケット選択処理Ｃ４では、施設側端末を従業員が操作すること、指定したユーザに所定のチケットを配布するためのコマンドを施設サーバ２に送信する。これにより、施設サーバ２のチケット発行部２３は、当該施設のサービスに対応するチケットの情報を記憶部１２から読み出して、ユーザ側端末（ユーザ側端末４ａ、４ｂ、４ｃ…の内、施設側端末で指定したユーザのユーザ側端末）に対して図６に示すチケットデータ出力Ｂ７を行う。これによりユーザ側端末は、図６及び図１４に示すチケットデータ表示Ａ４を行う。 In the individual distribution ticket selection process C4, a command is sent to the facility server 2 for an employee to operate a facility-side terminal and to distribute a predetermined ticket to a designated user. As a result, the ticket issuing unit 23 of the facility server 2 reads ticket information corresponding to the service of the facility from the storage unit 12, The ticket data output B7 shown in FIG. 6 is performed to the user-side terminal of the user specified by . As a result, the user terminal displays ticket data A4 shown in FIGS. 6 and 14.
　図１４において、ユーザ側端末の画面４１には、チケット選択画面として、“今日のランチ”の文字の画像３０１と、“サービスチケット”の文字の画像３０２と、“利用の場合押してください”の文字の画像３０３と、昼定食Ａ（６００円）の釦３０４と、昼定食Ｂ（６００円）の釦３０５と、パスタ（６００円）の釦３０６と、ピザ（６００円）の釦３０７と、１０００円券（８００円）の釦３０８と、先払いの釦４０１と、後払いの釦４０２と、チケット購入せずの釦４０３とが表示される。 In FIG. 14, on the screen 41 of the user terminal, as a ticket selection screen, there is an image 301 of the words "Today's Lunch", an image 302 of the words "Service Ticket", and the words "Please press if you want to use". image 303, button 304 for lunch set meal A (600 yen), button 305 for lunch set meal B (600 yen), button 306 for pasta (600 yen), button 307 for pizza (600 yen), and button 1000 for lunch set meal A (600 yen). A button 308 for a yen ticket (800 yen), a button 401 for paying in advance, a button 402 for paying later, and a button 403 for not purchasing a ticket are displayed.
　釦３０４～３０８を押すことで、ユーザは購入するチケットを選択でき、先払いの釦４０１を押すことで、クレジットカードを用いてチケットを先払いで購入でき、後払いの釦４０１を押すことで、チケットの料金を飲食店で払うことができる。また、チケットの購入を行わない場合には、チケット購入せずの釦４０３を押す。 By pressing the buttons 304 to 308, the user can select the ticket to purchase, by pressing the advance payment button 401, the user can purchase the ticket in advance using a credit card, and by pressing the deferred payment button 401, the user can purchase the ticket. You can pay at the restaurant. If the user does not wish to purchase a ticket, the user presses a button 403 for not purchasing a ticket.
　購入できるチケットは、チケット無しの現金払いに比べて、２００円程度割安になっている。 Tickets that can be purchased are about 200 yen cheaper than paying in cash without a ticket.
　ユーザが図１４に示したチケット選択画面を操作することで、ユーザ側端末は、図６に示すチケット選択Ａ５を行い、この後、施設サーバ２に対して図６に示すチケット選択データ出力Ａ６を行う。これにより、施設サーバ２は、図６に示すチケット選択処理Ｂ８として、ユーザが購入したチケットを選択して記憶し、チケット発行処理Ｂ９を行い、発行チケットのデータをユーザ側端末及び施設側端末に送信する。これにより、ユーザ側端末には、発行チケット表示Ａ８として画面４１に発行されたチケットが表示され、施設側端末には、発行チケットデータ表示Ｃ５として、画面７１に発行されたチケットの種類、ユーザ名、支払状況等が表示される。 When the user operates the ticket selection screen shown in FIG. 14, the user terminal performs ticket selection A5 shown in FIG. 6, and then outputs ticket selection data A6 shown in FIG. 6 to the facility server 2. conduct. As a result, the facility server 2 selects and stores the ticket purchased by the user as the ticket selection process B8 shown in FIG. Send. As a result, the issued ticket is displayed on the screen 41 as issued ticket display A8 on the user side terminal, and the type of ticket issued and the user name are displayed on the screen 71 as issued ticket data display C5 on the facility side terminal. , payment status etc. will be displayed.
　ユーザは、チケットを発行した飲食店でユーザ側端末を用いて発行されたチケットを表示することで、飲食サービスを受けられる。 The user can receive food and beverage services by displaying the issued ticket using the user terminal at the restaurant where the ticket was issued.
　本発明の実施形態の構成及び効果を纏めて説明すると、情報管理システム１は、ネットワーク３を介して、複数のユーザ側端末４ａ、４ｂ、４ｃ…及び複数の施設側端末５ａ、５ｂ、５ｃ…に接続される施設情報サーバ２を有する情報管理システム１であって、前記施設情報サーバ２は、前記施設の受付端末によって、前記複数のユーザ端末の内、当該施設の受付端末が指定する検索条件に合致する前記ユーザ端末に関する情報の提供要求が行われた場合に、当該ユーザ端末の情報を当該施設の受付端末に提供するユーザ情報提供手段（通信部１１、記憶部１２、処理内容判定部１３、施設検索画面提示部１８、施設情報特定部１９、ユーザ検索画面提示部２０、及びユーザ情報特定部２１、地図作成部２２）を有することを特徴とする情報管理システム。 To summarize the configuration and effects of the embodiment of the present invention, the information management system 1 connects a plurality of user terminals 4a, 4b, 4c, . . . and a plurality of facility terminals 5a, 5b, 5c, . . . via a network 3. An information management system 1 having a facility information server 2 connected to a facility information server 2, wherein the facility information server 2 uses a reception terminal of the facility to perform search conditions specified by a reception terminal of the facility among the plurality of user terminals. A user information providing means (communication unit 11, storage unit 12, processing content determination unit 13 , a facility search screen presentation section 18, a facility information identification section 19, a user search screen presentation section 20, a user information identification section 21, and a map creation section 22).
　また、情報管理システム１は、情報管理システム１は、ネットワーク３を介して、複数のユーザ側端末４ａ、４ｂ、４ｃ…及び複数の施設側端末５ａ、５ｂ、５ｃ…に接続される施設情報サーバ２を有する情報管理システム１であって、前記施設情報サーバ２は、前記ユーザ側端末４ａ、４ｂ、４ｃ…によって、前記複数の施設の内、当該ユーザ側端末４ａ、４ｂ、４ｃ…が指定する検索条件に合致する前記施設に関する情報の提供要求が行われた場合に、当該施設の情報を当該ユーザ側端末４ａ、４ｂ、４ｃ…に提供する施設情報提供手段（通信部１１、記憶部１２、処理内容判定部１３、ユーザ登録画面提示部１４、ユーザ情報登録部１５、施設登録画面提示部１６、施設情報登録部１７）と、前記施設側端末５ａ、５ｂ、５ｃ…によって、前記複数のユーザ側端末４ａ、４ｂ、４ｃ…の内、当該施設側端末５ａ、５ｂ、５ｃ…が指定する検索条件に合致する前記ユーザ側端末４ａ、４ｂ、４ｃ…に関する情報の提供要求が行われた場合に、当該ユーザ側端末４ａ、４ｂ、４ｃ…の情報を当該施設側端末５ａ、５ｂ、５ｃ…に提供するユーザ情報提供手段（通信部１１、記憶部１２、処理内容判定部１３、施設検索画面提示部１８、施設情報特定部１９、ユーザ検索画面提示部２０、及びユーザ情報特定部２１、地図作成部２２）と、前記施設の受付端末が指定する検索条件に合致する前記ユーザ端末に対して、当該施設の受付端末の操作に基づいて、当該施設のサービスに対応するチケットの情報を送信するチケット情報送信手段と（チケット発行部２３）、を有することを特徴とする。 The information management system 1 also includes a facility information server connected to a plurality of user terminals 4a, 4b, 4c... and a plurality of facility terminals 5a, 5b, 5c... via a network 3. 2, the facility information server 2 is designated by the user terminals 4a, 4b, 4c, etc. among the plurality of facilities. Facility information providing means (communication unit 11, storage unit 12, The plurality of users When a request is made to provide information regarding the user terminals 4a, 4b, 4c, etc. that match the search conditions specified by the facility terminals 5a, 5b, 5c... among the user terminals 4a, 4b, 4c... , user information providing means (communication unit 11, storage unit 12, processing content determination unit 13, facility search screen presentation section 18, facility information specifying section 19, user search screen presenting section 20, user information specifying section 21, map creation section 22), and the user terminal that matches the search conditions specified by the reception terminal of the facility, The present invention is characterized by having a ticket information transmitting means (ticket issuing unit 23) that transmits ticket information corresponding to the service of the facility based on the operation of the reception terminal of the facility.
　さらに、情報管理システム１は、ネットワーク３を介して、複数のユーザ側端末４ａ、４ｂ、４ｃ…及び複数の施設側端末５ａ、５ｂ、５ｃ…に接続される施設情報サーバ２を有する情報管理システム１であって、前記施設情報サーバ２は、前記ユーザ側端末４ａ、４ｂ、４ｃ…によって、前記複数の施設の内、当該ユーザ側端末４ａ、４ｂ、４ｃ…が指定する地域の前記施設に関する情報の提供要求が行われた場合に、当該施設の情報を当該ユーザ側端末４ａ、４ｂ、４ｃ…に提供する施設情報提供手段（通信部１１、記憶部１２、処理内容判定部１３、ユーザ登録画面提示部１４、ユーザ情報登録部１５、施設登録画面提示部１６、施設情報登録部１７）と、前記施設側端末５ａ、５ｂ、５ｃ…によって、前記複数のユーザ側端末４ａ、４ｂ、４ｃ…の内、当該施設側端末５ａ、５ｂ、５ｃ…が指定する地域の前記ユーザ側端末４ａ、４ｂ、４ｃ…に関する情報の提供要求が行われた場合に、当該ユーザ側端末４ａ、４ｂ、４ｃ…の情報を当該施設側端末５ａ、５ｂ、５ｃ…に提供するユーザ情報提供手段（通信部１１、記憶部１２、処理内容判定部１３、施設検索画面提示部１８、施設情報特定部１９、ユーザ検索画面提示部２０、及びユーザ情報特定部２１、地図作成部２２）と、前記施設の受付端末が指定する検索条件に合致する前記ユーザ端末に対して、当該施設の受付端末の操作に基づいて、当該施設のサービスに対応するチケットの情報を送信するチケット情報送信手段（チケット発行部２３）と、を有することを特徴とする。 Further, the information management system 1 includes a facility information server 2 connected to a plurality of user terminals 4a, 4b, 4c, . . . and a plurality of facility terminals 5a, 5b, 5c, . . . via a network 3. 1, the facility information server 2 provides the user terminals 4a, 4b, 4c, . Facility information providing means (communication unit 11, storage unit 12, processing content determination unit 13, user registration screen The presentation unit 14, user information registration unit 15, facility registration screen presentation unit 16, facility information registration unit 17) and the facility terminals 5a, 5b, 5c... of the plurality of user terminals 4a, 4b, 4c... Of these, when a request is made to provide information regarding the user terminals 4a, 4b, 4c... in the area specified by the facility terminals 5a, 5b, 5c..., the user terminals 4a, 4b, 4c... User information providing means (communication unit 11, storage unit 12, processing content determination unit 13, facility search screen presentation unit 18, facility information identification unit 19, user search screen) that provides information to the facility terminals 5a, 5b, 5c, etc. The presentation unit 20, the user information specifying unit 21, the map creation unit 22) and the user terminal that matches the search conditions specified by the reception terminal of the facility, based on the operation of the reception terminal of the facility, It is characterized by having a ticket information transmitting means (ticket issuing unit 23) that transmits information on tickets corresponding to the services of the facility.
　ユーザ側端末４ａ、４ｂ、４ｃ…の情報は、前記ユーザの位置を含み、施設側端末５ａ、５ｂ、５ｃ…は、地図上に前記ユーザの位置を表示する。 The information of the user side terminals 4a, 4b, 4c... includes the user's position, and the facility side terminals 5a, 5b, 5c... display the user's position on the map.
　このような実施形態の情報管理システム１によれば、施設側端末５ａ、５ｂ、５ｃ…によって、複数のユーザ側端末４ａ、４ｂ、４ｃ…の内、当該施設側端末５ａ、５ｂ、５ｃ…が指定する地域の前記ユーザ側端末４ａ、４ｂ、４ｃ…に関する情報の提供要求が行われた場合に、施設情報サーバ２のユーザ情報提供手段が、当該ユーザ側端末４ａ、４ｂ、４ｃ…の情報を当該施設側端末５ａ、５ｂ、５ｃ…に提供するので、施設とユーザの間の情報の共有性を高めることができ、施設側からユーザに向けて積極的にアプローチできるようになり、施設からユーザに対して行えるサービスを向上することができる。　 According to the information management system 1 of such an embodiment, the facility- side terminals 5a, 5b, 5c... among the plurality of user- side terminals 4a, 4b, 4c... When a request is made to provide information regarding the user terminals 4a, 4b, 4c, etc. in a specified area, the user information providing means of the facility information server 2 provides information on the user terminals 4a, 4b, 4c, etc. Since the information is provided to the facility terminals 5a, 5b, 5c, etc., it is possible to increase the sharing of information between the facility and the user, and the facility can proactively approach the user. It is possible to improve the services provided to customers.　
また、施設とユーザの間の情報の共有性を高めることで、無駄な受診を減らし、ユーザ側において、排除できる不満事項を予め避けることができ、自分の病気に対応できる専門医に会える可能性が高くなる。一方、施設側において、所属する医療者の得意分野であれば、より正確により多くのユーザが訪れ、感謝されることが多くなり、所属する医療者のやりがいを高めることができる。　 In addition, by increasing the sharing of information between facilities and users, unnecessary consultations can be reduced, users can avoid dissatisfaction that can be eliminated, and they are more likely to meet a specialist who can treat their illness. It gets expensive. On the other hand, on the facility side, if the field of expertise of the affiliated medical personnel is more accurate, more users will visit and be appreciated more often, and the affiliated medical personnel can be more rewarding.　
［本発明の実施形態の第１の変形例］
　本発明の実施形態の第１の変形例では、複数のユーザ側端末４ａ、４ｂ、４ｃ…、及び、複数の施設側端末５ａ、５ｂ、５ｃにおいて、アプリ（ユーザ用と施設用）の代わりに、ホームページ（一つのページ内にユーザ用のログインと施設用のログインがあり、ユーザは自分の登録したアイコンのみ見られるようにし、施設は登録されているユーザアイコンを全て見られるようにする）を用いて、図１～図１４に示した実施形態と同様の情報を施設情報サーバ２から受けるように構成する。
　このような第１の変形例によれば、図１～図１４に示した実施形態と同様の効果が得られる。　 [First modification of the embodiment of the present invention]
In the first modification of the embodiment of the present invention, in the plurality of user side terminals 4a, 4b, 4c... and the plurality of facility side terminals 5a, 5b, 5c, instead of the application (for users and for facilities), , a homepage (one page has a login for users and a login for facilities, so that users can only see the icons they have registered, and facilities can see all registered user icons). The facility information server 2 is configured to receive the same information as the embodiment shown in FIGS. 1 to 14 from the facility information server 2.
According to such a first modification, effects similar to those of the embodiment shown in FIGS. 1 to 14 can be obtained.
［本発明の実施形態の第２の変形例］
　本発明の実施形態の第２の変形例では、ユーザ側端末にアプリを用い、施設側端末にホームページを用いて、図１～図１４に示した実施形態と同様の情報を施設情報サーバ２から受けるように構成する。　 [Second modification of the embodiment of the present invention]
In a second modification of the embodiment of the present invention, the same information as in the embodiment shown in FIGS. Configure it to receive.
［本発明の実施形態の第３の変形例］
　本発明の実施形態の第３の変形例では、ユーザ側端末にホームページを用い、施設側端末にアプリを用いて、図１～図１４に示した実施形態と同様の情報を施設情報サーバ２から受けるように構成する。　 [Third modification of the embodiment of the present invention]
In a third modification of the embodiment of the present invention, the same information as in the embodiment shown in FIGS. Configure it to receive.
［本発明の実施形態の第４の変形例］
　本発明の実施形態の第４の変形例では、ユーザ側端末及び施設側端末において、ホームページとアプリの何れかを自由に選択して、図１～図１４に示した実施形態と同様の情報を施設情報サーバ２から受けるように構成する。　 [Fourth modification of the embodiment of the present invention]
In a fourth modification of the embodiment of the present invention, the user terminal and the facility terminal can freely select either the homepage or the application and transmit the same information as in the embodiment shown in FIGS. 1 to 14. The information is configured to be received from the facility information server 2.
尚、本発明の情報管理システムを構成する機器や手段は上述したものに限定されず、情報管理システムの利用目的等に応じて、必要な機器や手段のみの構成としたり、適宜他の機器や手段を付加したりすることができる。　 Note that the equipment and means constituting the information management system of the present invention are not limited to those described above, and depending on the purpose of use of the information management system, it may be configured with only necessary equipment and means, or other equipment or means may be used as appropriate. It is possible to add means.　
また、各手段をそれぞれ別個のものとして構成するのではなく、複数の機能を統合した手段として構成してもよい。２つ以上のシステムを１つにすることも可能であるし、逆に、１つのシステムを２つ以上の別のシステムから構成して接続することも可能である。　 Moreover, instead of configuring each unit as separate units, it may be configured as a unit that integrates a plurality of functions. It is possible to combine two or more systems into one, or conversely, it is also possible to configure one system from two or more other systems and connect them.　
　例えば、施設側端末５ａ、５ｂ、５ｃ…の何れかと施設情報サーバ２の機能を一つのコンピュータで共用することも可能である。 For example, it is also possible to share the functions of the facility information server 2 with any of the facility side terminals 5a, 5b, 5c, . . . using one computer.
　また、上記実施形態は、あくまでも、現在のところの最良の形態またはそれに近い形態の１つにすぎない。 Further, the above embodiment is merely one of the currently best modes or a mode close to it.
本発明の情報管理システムは、情報管理システムやサービスを提供する事業者や法人において効果的に利用できる。 The information management system of the present invention can be effectively used by businesses and corporations that provide information management systems and services.
　１…情報管理システム
　２…施設情報サーバ
　３…ネットワーク
　４ａ、４ｂ、４ｃ…ユーザ側端末
　５ａ、５ｂ、５ｃ…施設側端末
　１１…通信部
　１２…記憶部
　１３…処理内容判定部
　１４…ユーザ登録画面提示部
　１５…ユーザ情報登録部
　１６…施設登録画面提示部
　１７…施設情報登録部
　１８…施設検索画面提示部
　１９…施設情報特定部
　２０…ユーザ検索画面提示部
　２１…ユーザ情報特定部
　２２…地図作成部
　２３…チケット発行部 1... Information management system 2... Facility information server 3... Network 4a, 4b, 4c... User side terminal 5a, 5b, 5c... Facility side terminal 11... Communication department 12... Storage section 13... Processing content determination section 14... User registration screen Presentation unit 15...User information registration unit 16...Facility registration screen presentation unit 17...Facility information registration unit 18...Facility search screen presentation unit 19...Facility information identification unit 20...User search screen presentation unit 21...User information identification unit 22...Map Creation department 23...Ticket issuing department

Claims (3)

  1. 　ネットワークを介して、複数のユーザ端末及び複数の施設の受付端末に接続される施設情報サーバを有する情報管理システムであって、
    　前記施設情報サーバは、
    　前記施設の受付端末によって、前記複数のユーザ端末の内、当該施設の受付端末が指定する検索条件に合致する前記ユーザ端末に関する情報の提供要求が行われた場合に、当該ユーザ端末の情報を当該施設の受付端末に提供するユーザ情報提供手段を有することを特徴とする情報管理システム。     An information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network,
    The facility information server is
    When a request is made by the reception terminal of the facility to provide information regarding the user terminal that matches the search conditions specified by the reception terminal of the facility among the plurality of user terminals, the information of the user terminal is An information management system characterized by having a means for providing user information to a reception terminal of a facility.
  2. 　ネットワークを介して、複数のユーザ端末及び複数の施設の受付端末に接続される施設情報サーバを有する情報管理システムであって、
    　前記施設情報サーバは、
    　前記ユーザ端末によって、前記複数の施設の内、当該ユーザ端末が指定する検索条件に合致する前記施設に関する情報の提供要求が行われた場合に、当該施設の情報を当該ユーザ端末に提供する施設情報提供手段と、
    　前記施設の受付端末によって、前記複数のユーザ端末の内、当該施設の受付端末が指定する検索条件に合致する前記ユーザ端末に関する情報の提供要求が行われた場合に、当該ユーザ端末の情報を当該施設の受付端末に提供するユーザ情報提供手段と、
    　前記施設の受付端末が指定する検索条件に合致する前記ユーザ端末に対して、当該施設の受付端末の操作に基づいて、当該施設のサービスに対応するチケットの情報を送信するチケット情報送信手段と、
    　を有することを特徴とする情報管理システム。     An information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network,
    The facility information server is
    Facility information that provides information about the facility to the user terminal when the user terminal makes a request to provide information about the facility that matches the search conditions specified by the user terminal among the plurality of facilities. providing means,
    When a request is made by the reception terminal of the facility to provide information regarding the user terminal that matches the search conditions specified by the reception terminal of the facility among the plurality of user terminals, the information of the user terminal is a means for providing user information to a facility reception terminal;
    Ticket information transmitting means for transmitting ticket information corresponding to a service of the facility based on the operation of the reception terminal of the facility to the user terminal that matches the search conditions specified by the reception terminal of the facility;
    An information management system comprising:
  3. 　ネットワークを介して、複数のユーザ端末及び複数の施設の受付端末に接続される施設情報サーバを有する情報管理システムであって、
    　前記施設情報サーバは、
    　前記ユーザ端末によって、前記複数の施設の内、当該ユーザ端末が指定する地域の前記施設に関する情報の提供要求が行われた場合に、当該施設の情報を当該ユーザ端末に提供する施設情報提供手段と、
    　前記施設の受付端末によって、前記複数のユーザ端末の内、当該施設の受付端末が指定する地域の前記ユーザ端末に関する情報の提供要求が行われた場合に、当該ユーザ端末の情報を当該施設の受付端末に提供するユーザ情報提供手段と、
    　前記施設の受付端末が指定する検索条件に合致する前記ユーザ端末に対して、当該施設の受付端末の操作に基づいて、当該施設のサービスに対応するチケットの情報を送信するチケット情報送信手段と、
    　を有することを特徴とする情報管理システム。     An information management system having a facility information server connected to a plurality of user terminals and reception terminals of a plurality of facilities via a network,
    The facility information server is
    facility information providing means for providing information on the facility to the user terminal when the user terminal makes a request for providing information regarding the facility in an area designated by the user terminal among the plurality of facilities; ,
    When a request is made by the reception terminal of the facility to provide information regarding the user terminal in the area specified by the reception terminal of the facility among the plurality of user terminals, the information of the user terminal is sent to the reception terminal of the facility. a means for providing user information to the terminal;
    Ticket information transmitting means for transmitting ticket information corresponding to a service of the facility based on the operation of the reception terminal of the facility to the user terminal that matches the search conditions specified by the reception terminal of the facility;
    An information management system comprising:
PCT/JP2022/027842 2022-07-15 2022-07-15 Information management system WO2024013975A1 (en)

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Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002175488A (en) * 2000-04-10 2002-06-21 Sega Corp System and service for issuing service ticket
JP2002197334A (en) * 2000-12-27 2002-07-12 Yoshimi Nagae Electronic point service system and method therefor
WO2014103112A1 (en) * 2012-12-26 2014-07-03 カルチュア・コンビニエンス・クラブ株式会社 Provision device, program, and provision method
WO2014199999A1 (en) * 2013-06-12 2014-12-18 株式会社Ｌｅｏｎｉｓ＆Ｃｏ． Coupon distribution server and program
JP2020013463A (en) * 2018-07-20 2020-01-23 Ｚホールディングス株式会社 Information provision device, information provision method, and information provision program
JP2021176027A (en) * 2020-05-01 2021-11-04 功治 永江 Medical information management system

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002175488A (en) * 2000-04-10 2002-06-21 Sega Corp System and service for issuing service ticket
JP2002197334A (en) * 2000-12-27 2002-07-12 Yoshimi Nagae Electronic point service system and method therefor
WO2014103112A1 (en) * 2012-12-26 2014-07-03 カルチュア・コンビニエンス・クラブ株式会社 Provision device, program, and provision method
WO2014199999A1 (en) * 2013-06-12 2014-12-18 株式会社Ｌｅｏｎｉｓ＆Ｃｏ． Coupon distribution server and program
JP2020013463A (en) * 2018-07-20 2020-01-23 Ｚホールディングス株式会社 Information provision device, information provision method, and information provision program
JP2021176027A (en) * 2020-05-01 2021-11-04 功治 永江 Medical information management system

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