WO2023155437A1 - Online-consultation-based data processing method, apparatus, and computer device - Google Patents

Abstract

The present application relates to an online-consultation-based data processing method and apparatus, a computer device, a storage medium, and a computer program product. The method comprises: in response to an online consultation service request of a terminal, providing an online consultation service for a user; acquiring position information reported by the terminal in the online consultation service period; storing the position information in a distributed cache; and when the online consultation service ends, transmitting to a work order system target position information meeting a preset condition in the distributed cache, the work order system providing an interface that can be called by a service system so as to acquire the position information. In the field of digital medical treatment, using the present method can increase the response speed of online consultations.

Description

Data processing method, device and computer equipment based on online consultation

This application claims the priority of the Chinese patent application with the application number 202210138107.7 submitted to the China Patent Office on February 15, 2022, and the title of the invention is "data processing method, device and computer equipment based on online consultation", the entire content of which is passed References are incorporated in this application.

technical field

The present application relates to the technical field of big data processing, in particular to a data processing method, device, computer equipment, storage medium and computer program product based on online medical consultation.

Background technique

With the development of big data processing technology, in order to realize smart medical treatment, data processing technology based on online consultation has emerged.

When a user makes an online consultation, under the premise of complying with the "Personal Information Protection Law", the server collects the user's consultation information. Based on the collected user consultation information, health education, medical information query, electronic health records, and disease risk can be constructed. Assessment, online disease consultation, electronic prescription, remote consultation, and remote treatment and rehabilitation and other forms of health and medical service platforms. The inventor realized that how to effectively use the big data of the health care service platform to provide better services for users has become an urgent problem to be solved.

Contents of the invention

Based on this, it is necessary to provide an online consultation-based data processing method, device, computer equipment, and computer program product that can improve data utilization in view of the above-mentioned technical problems.

In the first aspect, the present application provides a data processing method based on online medical consultation. The methods include:

Responding to the terminal's online medical consultation service request, provide the user with online medical consultation service;

Obtaining the location information reported by the terminal during the online consultation service period;

storing the location information in a distributed cache;

When the online consultation service ends, the target location information meeting the preset conditions in the distributed cache is transmitted to the work order system, wherein the work order system provides an interface that can be called by other business systems to obtain the the target location information.

In the second aspect, the present application also provides a data processing device based on online medical consultation. The devices include:

A service response module, configured to provide online medical consultation services for users in response to the terminal's online medical consultation service request;

An information reporting module, configured to obtain the location information reported by the terminal during the online consultation service period;

An information storage module, configured to store the location information in a distributed cache;

An information transmission module, configured to transmit the target location information in the distributed cache that satisfies preset conditions to the work order system when the online consultation service ends, wherein the work order system provides an interface that can be used by the business system Called to get the location information of the target.

In a third aspect, the present application also provides a computer device. The computer device includes a memory and a processor, the memory stores a computer program, and the processor implements the following steps when executing the computer program:

Responding to the terminal's online medical consultation service request, provide the user with online medical consultation service;

Obtaining the location information reported by the terminal during the online consultation service period;

storing the location information in a distributed cache;

When the online consultation service ends, the target location information meeting the preset conditions in the distributed cache is transmitted to the work order system, wherein the work order system provides an interface that can be called by the business system to obtain the Target location information.

In a fourth aspect, the present application also provides a computer-readable storage medium. The computer-readable storage medium has a computer program stored thereon, and when the computer program is executed by a processor, the following steps are implemented:

Responding to the terminal's online medical consultation service request, provide the user with online medical consultation service;

Obtaining the location information reported by the terminal during the online consultation service period;

storing the location information in a distributed cache;

When the online consultation service ends, the target location information meeting the preset conditions in the distributed cache is transmitted to the work order system, wherein the work order system provides an interface that can be called by the business system to obtain the Target location information.

In a fifth aspect, the present application also provides a computer program product. The computer program product includes a computer program, and when the computer program is executed by a processor, the following steps are implemented:

Responding to the terminal's online medical consultation service request, provide the user with online medical consultation service;

Obtaining the location information reported by the terminal during the online consultation service period;

storing the location information in a distributed cache;

When the online consultation service ends, the target location information meeting the preset conditions in the distributed cache is transmitted to the work order system, wherein the work order system provides an interface that can be called by the business system to obtain the Target location information.

In the above data processing method, device, computer equipment and computer program product based on online medical consultation, the server responds to the online medical consultation service request of the terminal, and provides online medical consultation service for the user. On the one hand, since the business system can obtain the target location information by calling the interface of the work order system, the location information reported by the online consultation service can be used by the business system, which improves the data utilization rate. On the other hand, since the target location information that can be transmitted to the work order system needs to meet the preset conditions, it has been screened, which means that not all the location information during the online consultation period can be finally transmitted to the work order system, but Only a small amount of target location information that meets the requirements can be finally transmitted to the work order system, which reduces the amount of user location information reported to the work order system to a certain extent. And set the distributed cache to store the location information. It is not necessary to upload the location information to the work order system in real time, but to cache it first and then report it at one time. The reduction in the amount of location information and reporting through the distributed cache reduces the frequency of data transmission. Therefore, the data processing method based on the online medical consultation proposed by the present application can also improve the response speed of the online medical consultation.

Description of drawings

Fig. 1 is an application environment diagram of a data processing method based on online medical consultation in an embodiment;

Fig. 2 is a schematic flow chart of a data processing method based on online medical consultation in an embodiment;

Fig. 3 is a structural block diagram of a data processing device based on online consultation in an embodiment;

Figure 4 is an internal block diagram of a computer device in one embodiment.

Detailed ways

In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

The online consultation-based data processing method provided in the embodiment of the present application can be applied to the application environment shown in Figure 1. Wherein, the terminal 102 communicates with the server 104 through the network. The distributed cache 103 can store data that the server 104 needs to process. The distributed cache 103 can be integrated on the server 104 , and can also be placed on the cloud or other network servers 104 . The distributed cache 103 includes but not limited to tair (structural data storage system).

The health care service platform includes various business systems and corresponding business databases. Each business system is a sub-platform that deals with health care business, realizes different business functions, and stores different data accordingly. In some embodiments, if an enterprise-level user using the health care service platform needs to do data analysis, it may be necessary to combine business data of multiple types of business systems for integrated analysis. Among them, when doing data analysis, it can be processed by one or more sub-platforms of the health care platform (which can be understood as a business system dedicated to data analysis). In order to facilitate data analysis combined with the business data of each business system, the health care service platform usually provides an interface for the business database corresponding to each business system to call data from other business systems.

Among them, the server 104 that provides online medical consultation service is a business system, and the work order system is used to store information related to user consultation, such as user information, disease diagnosis details, and location information of user terminals, etc. The work order system 105 is related to this A business database corresponding to the server 104 that provides online consultation services.

The user enters the online medical inquiry service through the terminal 102 , and during the online medical inquiry service, the user's terminal 102 will report the location information of the terminal 102 . The server 104 stores the location information in the distributed cache 103 , and when it detects that the online consultation service ends, the server 104 transmits the target location information in the distributed cache 103 that meets the preset conditions to the work order system 105 . Wherein, the server 104 may be a dedicated server 104 mainly used for providing online medical consultation service, or may include but not limited to a server 104 capable of providing online medical consultation service. The work order system 105 is a database, which is used to store data and information related to online consultation services performed by users. The work order system 105 can be set on the server 104, or it can be independent of the server 104. Regardless of whether the work order system 105 is independent of the server 104, after the server 104 determines the target location information in the distributed cache 103 that meets the preset conditions, all The target location information is sent directly to the work order system 105 .

Among them, the terminal 102 can be, but not limited to, various personal computers, notebook computers, smart phones, tablet computers, Internet of Things devices and portable wearable devices, and the Internet of Things devices can be smart speakers, smart TVs, smart air conditioners, smart vehicle-mounted devices, etc. . Portable wearable devices can be smart watches, smart bracelets, head-mounted devices, and the like. The server 104 can be implemented by an independent server or a server cluster composed of multiple servers.

In one embodiment, as shown in Figure 2, a data processing method based on online medical consultation is provided, and the method is applied to the server in Figure 1 as an example for illustration, including the following steps:

Step 202, in response to the terminal's online medical inquiry service request, provide the user with online medical inquiry service.

Wherein, the online medical consultation service request is a request signal initiated by the terminal to the server when the user needs online medical consultation. Online medical consultation service is a medical service method in which users consult doctors online. The online medical inquiry service is provided by the server, and the server provides the online medical inquiry service in the form of a small program or client, and the small program or client is installed on the respective terminals of the user and the doctor. When the user initiates an online medical consultation service request to the server through the user terminal, the server responds to the online medical consultation service request of the user terminal and sends the online medical consultation service request to the doctor's client. The online consultation service request includes user information, and the user information includes user identity information and user symptom information. When a doctor accepts an order on its client terminal, the doctor who receives the order provides a server to provide online consultation services for the user.

The time when the user initiates an online consultation service request to the server through the terminal includes but is not limited to when the user opens the online consultation client, for example, when the user opens the online consultation page of the online consultation client.

Step 204, acquiring the location information reported by the terminal during the online consultation service period.

Wherein, during the online consultation service period, the terminal reports the current location information to the server. According to the location information reported by the terminal, the location information of the user can be determined. In one embodiment, taking the location information including GPS location information as an example, the location information reported by the terminal represents the location information of the user because the user conducts an online consultation through the terminal.

During the online consultation service, the terminal reports the location information according to the preset trigger condition, which is a necessary condition for triggering the terminal to report the location information. The preset trigger condition may be that after the user enters the session page of the client, the terminal actively reports location information according to a preset frequency. The preset trigger condition may also be that the terminal reports location information when it detects a user's refresh operation.

Step 206, storing the location information in the distributed cache.

Among them, the distributed cache is set on the server and can store a large amount of data information. Specifically, in this application, the distributed cache is mainly used to store the location information reported by the terminal. By storing the location information in a distributed cache, the server does not need to transmit the location information reported by the terminal in real time to the work order system. Instead, it is cached first and then reported at one time, thereby reducing the frequency of reporting location information.

Step 208, when the online consultation service ends, the target location information meeting the preset conditions in the distributed cache is transmitted to the work order system, wherein the work order system provides an interface that can be called by the business system to obtain the location information.

Wherein, the location information reported by the terminal during the online consultation service period is stored in the distributed cache. When the online consultation service ends, the user exits the online consultation service, and the terminal no longer reports the location information. In order to effectively use the location information reported by the terminal later, the location information stored in the distributed cache is transmitted to the work order system. During the online consultation service, there are multiple location information stored in the distributed cache, and if there is no selection, it will cause data redundancy in the work order system. Therefore, in order to avoid data redundancy, at the end of the online consultation service, the server screens the location information stored in the distributed cache, filters out the target location information that meets the preset conditions, and sends the target location information that meets the preset conditions Transfer to the work order system.

The work order system provides an interface that can be called by other business systems to obtain location information. Other business systems refer to other business systems except the server that provides online consultation services. When other business systems need to access and read the work order system When storing the target location information, you can directly call the interface of the work order system. In one embodiment, the interface provided by the work order system is an RPC (Remote Procedure Call Protocol) interface.

In addition, since the target location information transmitted to the work order system is filtered and not all the location information stored in the distributed cache, the amount of location information transmitted to the work order system is reduced to a certain extent. In one embodiment, the preset condition may be that the frequency of occurrence is greater than the threshold, and when the online consultation service ends, the location information in the distributed cache that meets the frequency greater than the threshold is transmitted to the work order system.

In the above data processing method based on online medical consultation, the server responds to the online medical consultation service request of the terminal, and provides online medical consultation service for the user. During the online consultation service, the server obtains the location information reported by the terminal and stores the location information in the distributed cache. When the online consultation service ends, the target location information in the distributed cache that meets the preset conditions is transmitted to the worker. In the work order system, the work order system provides an interface that can be called by the business system to obtain the location information. On the one hand, since the business system can obtain the target location information by calling the interface of the work order system, the location information reported by the online consultation service can be used by the business system, which improves the data utilization rate. On the other hand, since the target location information that can be transmitted to the work order system needs to meet the preset conditions, it has been screened, which means that not all the location information during the online consultation period can be finally transmitted to the work order system, but Only a small amount of target location information that meets the requirements can be finally transmitted to the work order system, which reduces the amount of user location information reported to the work order system to a certain extent. And set the distributed cache to store the location information. It is not necessary to upload the location information to the work order system in real time, but to cache it first and then report it at one time. The reduction in the amount of location information and reporting through the distributed cache reduces the frequency of data transmission. Therefore, the data processing method based on the online medical consultation proposed by the present application can also improve the response speed of the online medical consultation.

In one embodiment, after the location information is stored in the distributed cache, it also includes: setting a lifetime for the location information; the preset conditions include: the location information is within the lifetime; when the online consultation service ends, the distributed cache The target location information that meets the preset conditions in the system is transmitted to the work order system, including: when the online consultation service ends, the location information is read from the distributed cache, and the lifetime of the location information; The location information within the lifetime is obtained to obtain the target location information; the target location information is transmitted to the work order system.

Among them, after the location information is stored in the distributed cache, the server screens the location information stored in the distributed cache, screens out the target location information that meets the preset conditions, and transmits the target location information that meets the preset conditions to the worker. in a single system.

In one embodiment, the preset condition is that the location information is within the lifetime. Specifically, the server sets a lifetime for the location information in the distributed cache. The lifetime refers to the time during which the location information remains valid in the distributed cache. In one embodiment, the lifetime can be set to 20s, 10-30s, etc. Not specifically limited. Before transmitting to the work order system, when the server judges that the location information is within the lifetime, it indicates that the location information is still valid. As the target location information, the target location information can be transmitted to the work order system. When the server judges that the location information is not When it is within the lifetime, it indicates that the location information has expired, and the location information cannot be transmitted to the work order system. In addition, for each piece of location information in the distributed cache, the duration of the lifetime set by the server is the same. Therefore, the location information stored in the distributed cache first will be invalidated earlier than the location information stored in the distributed cache later.

During the online consultation service, the multiple location information reported by the terminal may be the same or different. The preset conditions can be set respectively according to the differences of multiple location information reported by the terminal, specifically:

In one embodiment, when the multiple pieces of location information reported by the terminal are the same location information during an online consultation service period of the user, the preset condition may be that the location information is within the lifetime. When the online consultation service ends, the server reads the location information and the corresponding lifetime from the distributed cache. The location information read at this time includes all the location information reported during the online consultation service. The purpose of reading the lifetime of the location information is to determine whether each location information is within the lifetime. If it is within the lifetime, it will be determined as the target location information. Only the location information that meets the lifetime requirements will be used as the target location information and transmitted to the work order. system.

In one embodiment, when the user reports multiple different location information during an online consultation service, the preset condition may be at least one location information whose occurrence frequency is greater than a threshold. At the end of the online consultation service, at least one piece of location information in the distributed cache that satisfies the occurrence frequency greater than the threshold is transmitted to the work order system as the target location information. Wherein, the threshold value is a natural number other than 0, and in one embodiment, the threshold value may be 2.

In this embodiment, by setting the preset condition in advance that the location information is within the lifetime, the server will remove the location information that is not within the lifetime, and use the location information that is within the lifetime as the target location information, and then transmit the target location information To the work order system, thereby reducing unnecessary transmission of location information to the work order system, which is conducive to improving the efficiency of data transmission.

In one embodiment, after transmitting the target location information satisfying the preset condition in the distributed cache to the work order system, the method further includes: after the transmission is successful, clearing the corresponding location information in the distributed cache.

Among them, after the target location information that meets the preset conditions is transmitted to the work order system, the target location information that does not meet the preset conditions is still stored in the distributed cache, and the server will not transmit it to the work order later. system, so this part of the target location information that does not meet the preset conditions is redundant data. In order to reduce the redundant data of the distributed cache and improve the storage capacity of the distributed cache. Therefore, after the target location information is transmitted to the work order system, the location information in the distributed cache that has not been transmitted to the work order system will be cleared.

In this embodiment, after the necessary location information is stored in the distributed cache, the corresponding location information in the distributed cache is cleared, which is beneficial to reduce data redundancy of the distributed cache.

In one embodiment, storing the location information in the distributed cache includes: storing the location information in the distributed cache through an asynchronous thread.

Wherein, the asynchronous thread refers to the asynchronous processing of computer multithreading. The server stores the location information in the distributed cache through the asynchronous thread, which is relative to the core business process of the server processing the online consultation service through the main thread. The core business process includes the user logging in to the client or the online registration of the applet, the doctor receiving the order successfully generating a consultation work order, and the user chatting with the order-receiving doctor through the client dialog box, etc.

The server reports the user's location information through an asynchronous thread, while the main thread is still used to process the core business process, and does not need to report location information at the same time, thus making the resource utilization and response speed of the main thread faster. In addition, for high reporting frequency, it can be easily completed by asynchronous thread processing without affecting the operation of the main thread.

In this embodiment, the location information is stored in the distributed cache through the asynchronous thread, so as to ensure the efficiency of the online consultation service provided by the server to the user.

In one embodiment, the location information includes IP address information; storing the location information to the distributed cache through an asynchronous thread includes: verifying the validity of the IP address information through an asynchronous thread; when verifying that the IP address information is legal, Store the location information in the distributed cache.

Wherein, the location information includes IP address information, and the IP address information refers to web page address information when logging into the client terminal or applet through a fixed terminal. Before storing the IP address information in the distributed cache, it is necessary to verify its validity to ensure that the IP address information stored in the distributed cache is legal. While checking the validity, in order not to affect the processing efficiency of the main thread, the server checks the validity of the IP address information through an asynchronous thread. When verifying the validity, only legal IP address information will be stored in the distributed cache by the server. When verifying the legality of the IP address information, it is processed by the server through an asynchronous thread, and the main thread does not need to participate in the operation, thereby improving the efficiency of the server to provide online consultation services.

In this embodiment, the server provides an asynchronous thread to verify the legality of the IP address information, and when it is legal, the location information is stored in the distributed cache, so that the location information stored in the distributed cache is all legal The location information is conducive to improving the security of distributed cache data storage.

In one embodiment, the location information also includes GPS location information, and storing the location information to the distributed cache through an asynchronous thread includes: verifying the validity of the GPS location information through an asynchronous thread; when verifying that the GPS location information is legal , store the location information in the distributed cache.

The GPS location information is the geographical location information collected when logging into the client terminal or applet through the mobile terminal. Before storing the GPS location information in the distributed cache, it is necessary to verify its validity to ensure that the GPS location information stored in the distributed cache is legal. While checking the validity, in order not to affect the processing efficiency of the main thread, the server checks the validity of the GPS location information through an asynchronous thread. When verifying the validity, only legal GPS location information will be stored in the distributed cache by the server. When verifying the validity of the GPS location information, it is processed by the server through an asynchronous thread, and the main thread does not need to participate in the operation, thereby improving the efficiency of the server to provide online consultation services.

In this embodiment, the server provides an asynchronous thread to verify the validity of the GPS location information, and when it is legal, the location information is stored in the distributed cache, so that the location information stored in the distributed cache is all legal The location information is conducive to improving the security of distributed cache data storage.

In one embodiment, when verifying the legality of the IP address information or GPS location information through an asynchronous thread, it also includes: converting the IP address information or GPS location information into coordinate information under the Baidu coordinate system, and the coordinate information includes Longitude and latitude.

Among them, the distributed cache caches location information for all users who conduct online medical consultations, but the terminals for online medical consultation services for each user may be different. For example, some users use fixed terminals such as personal computers to conduct online medical consultations; some users use mobile terminals. For example, mobile phone, online consultation. If a fixed terminal is used for online consultation, the reported location information includes IP address information; if a mobile terminal is used for online consultation, the reported location information includes GPS location information. The representation forms of IP address information and GPS location information are different, and before being stored in the distributed cache, they need to be unified to facilitate the standardized management of data.

In this embodiment, regardless of whether the current user's terminal reports GPS location information or IP address information, it is converted into coordinate information in the Baidu coordinate system, thereby standardizing the location information stored in the distributed cache.

In addition to providing online consultation services for users, the server that provides online consultation services can also call the interface of the work order system in a timely manner to obtain the latest location information of users when users conduct other business operations, such as querying the business operations of medical services. Push matching medical services to users.

Specifically, in one embodiment, after transmitting the target location information in the distributed cache that meets the preset conditions to the work order system, the data processing method based on online consultation further includes: calling the interface of the work order system from The work order system obtains the latest location information of the user; determines keywords according to the conversation content of the online consultation service; based on the latest location information, pushes medical services that match the keywords to the user. at least one of .

Among them, the conversation content of the online medical consultation service refers to relevant chat records between the user and the doctor during the consultation period. After the online medical consultation service is over, in order to facilitate users to use the client or applet to perform other business operations, it is necessary to extract the conversation content of the online medical consultation service to obtain keywords. The keywords are obtained by semantic analysis based on the conversation content of the online consultation service, including one of the recommended doctor's clinic, disease name, drug name, pharmacy or hospital. Other business operations refer to other business operations except online consultation services. In one embodiment, for example, business operations of querying medical services, including querying the nearest pharmacy, outpatient specialist or hospital.

The latest location information of the user is the latest location information stored by the work order system. The user's latest location information needs to be determined according to the occurrence time of online consultation services and other business operations. In one embodiment, if the user starts other business operations when the online consultation service ends, the latest location information of the user is the location information reported to the work order system when the online consultation service ends. In one embodiment, if the user starts other business operations this time after finishing the online consultation service last time, the latest location information of the user is the one reported to the work order system at the end of the last online consultation service. location information. Furthermore, when the difference between the last time the online medical consultation service was completed and the time when other business operations were launched this time is greater than the preset difference, it indicates that the latest location information of the user may not necessarily be the same as when the last online medical consultation service ended, The location information reported to the work order system is the same. Therefore, during the user's other business operations this time, the server actively obtains location information first, and the obtained location information is the latest location information of the user.

When it is detected that the user performs a business operation of inquiring about medical services, the server calls the interface of the work order system to obtain the latest location information of the user from the work order system, and based on the latest location information, pushes the user to the medical service that matches the keyword, medical service Be at least one of an outpatient specialist, a pharmacy, and a hospital.

Based on the latest location information, there are at least two ways to push medical services matching keywords to users. One is to push the medical service closest to the latest location information among the medical services matching the keyword according to the latest location information. The second is to push the medical services that are within a preset distance from the latest location information among the medical services that match the keywords according to the latest location information.

For different medical services, the specific push content is different. In one embodiment, when the keyword is the outpatient clinic where the recommended doctor is located, the server pushes to the user that the medical service matching the keyword is a hospital according to the latest location information of the user. In one embodiment, when the keyword is a disease name, the server pushes to the user that the medical service matching the keyword is a hospital according to the latest location information of the user. In one embodiment, when the keyword is the name of a drug, the server pushes to the user according to the latest location information of the user the medical service that matches the keyword is a pharmacy, where the pharmacy can be an online pharmacy or an offline pharmacy. Physical pharmacies.

In this embodiment, the keywords are determined according to the conversation content of the online consultation service. And obtain the latest location information of the user, so as to push the medical service matching the keyword for the user according to the latest location information and keywords of the user, so that the push is more accurate.

In one embodiment, in response to the online medical consultation service request of the terminal, the online medical consultation service is provided for the user; the location information reported by the terminal during the online medical consultation service period is obtained; the legality of the IP address information is verified through an asynchronous thread verification; when verifying that the IP address information is legal, store the location information in the distributed cache; store the location information in the distributed cache through an asynchronous thread, and set the lifetime for the location information; when the online consultation service ends, from Read the location information in the distributed cache and the lifetime of the location information; remove the location information that is not within the lifetime of the read location information to obtain the target location information; transmit the target location information to the work order system; the conditions include The location information is within the lifetime, wherein the work order system provides an interface that can be called by the business system to obtain the location information.

In this embodiment, the server responds to the online medical consultation service request of the terminal, and provides the online medical consultation service for the user. During the online consultation service, the server obtains the location information reported by the terminal and stores the location information in the distributed cache. When the online consultation service ends, the target location information in the distributed cache that meets the preset conditions is transmitted to the worker. In the order system, the work order system provides an interface that can be called by the business system to obtain target location information. On the one hand, since the business system can obtain the target location information by calling the interface of the work order system, the location information reported by the online consultation service can be used by the business system, which improves the data utilization rate. On the other hand, since the target location information that can be transmitted to the work order system needs to meet the preset conditions, it has been screened, which means that not all the location information during the online consultation period can be finally transmitted to the work order system, but Only a small amount of target location information that meets the requirements can be finally transmitted to the work order system, which reduces the amount of user location information reported to the work order system to a certain extent. And set the distributed cache to store the location information. It is not necessary to upload the location information to the work order system in real time, but to cache it first and then report it at one time. The reduction in the amount of location information and reporting through the distributed cache reduces the frequency of data transmission. Therefore, the data processing method based on the online medical consultation proposed by the present application can also improve the response speed of the online medical consultation.

It should be understood that although the steps in the flow charts involved in the above embodiments are shown sequentially according to the arrows, these steps are not necessarily executed sequentially in the order indicated by the arrows. Unless otherwise specified herein, there is no strict order restriction on the execution of these steps, and these steps can be executed in other orders. Moreover, at least some of the steps in the flow charts involved in the above-mentioned embodiments may include multiple steps or stages, and these steps or stages are not necessarily executed at the same time, but may be performed at different times For execution, the execution order of these steps or stages is not necessarily performed sequentially, but may be executed in turn or alternately with other steps or at least a part of steps or stages in other steps.

Based on the same inventive concept, an embodiment of the present application further provides an online medical consultation-based data processing device for implementing the above-mentioned online medical consultation-based data processing method. The solution to the problem provided by the device is similar to the implementation described in the above method, so the specific limitations in one or more embodiments of the online consultation-based data processing device provided below can be referred to above for the The limitation of the data processing method of the online consultation will not be repeated here.

In one embodiment, as shown in FIG. 3 , a data processing device based on online consultation is provided, including: a service response module 301, an information reporting module 302, an information storage module 303, and an information transmission module 304, wherein:

A service response module 301, configured to provide online medical consultation services for users in response to the terminal's online medical consultation service request;

An information reporting module 302, configured to obtain the location information reported by the terminal during the online consultation service;

An information storage module 303, configured to store location information in a distributed cache;

The information transmission module 304 is used to transmit the target location information meeting the preset conditions in the distributed cache to the work order system when the online consultation service ends, wherein the work order system provides an interface that can be called by the business system to obtain the location information.

In one embodiment, the preset condition includes that the location information is within the lifetime; the information storage module is also used to set the lifetime for the location information;

The information transmission module is also used to read the location information and the lifetime of the location information from the distributed cache when the online consultation service ends; remove the location information that is not within the lifetime of the read location information to obtain the target location Information; transfer target location information to work order system.

In one embodiment, the information storage module is further configured to store the location information in the distributed cache through the asynchronous thread.

In one embodiment, the location information includes IP address information; the information storage module is also used to verify the legality of the IP address information through an asynchronous thread; when the IP address information is verified to be legal, the location information is stored in the distributed cached.

In one embodiment, the data processing device based on online consultation further includes an information clearing module, configured to clear the corresponding location information in the distributed cache after the transmission is successful.

In one embodiment, the data processing device based on online consultation further includes an information query module, a keyword determination module and a medical service determination module, wherein:

The information query module is used to call the interface of the work order system to obtain the latest location information of the user from the work order system;

Keyword determination module, used for determining keywords according to the conversation content of online consultation service;

The medical service determination module is used to push the medical service matching the keywords to the user based on the latest location information, and the medical service is at least one of outpatient specialists, pharmacies and hospitals.

Each module in the above-mentioned data processing device based on online medical consultation can be fully or partially realized by software, hardware and a combination thereof. The above-mentioned modules can be embedded in or independent of the processor in the computer device in the form of hardware, and can also be stored in the memory of the computer device in the form of software, so that the processor can invoke and execute the corresponding operations of the above-mentioned modules.

In one embodiment, a computer device is provided. The computer device may be a server, and its internal structure may be as shown in FIG. 4 . The computer device includes a processor, memory and a network interface connected by a system bus. Wherein, the processor of the computer device is used to provide calculation and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, computer programs and databases. The internal memory provides an environment for the operation of the operating system and computer programs in the non-volatile storage medium. The database of the computer device is used to store location information. The network interface of the computer device is used to communicate with an external terminal via a network connection. When the computer program is executed by the processor, a data processing method based on online medical inquiry is realized.

Those skilled in the art can understand that the structure shown in Figure 4 is only a block diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation to the computer equipment on which the solution of the application is applied. The specific computer equipment can be More or fewer components than shown in the figures may be included, or some components may be combined, or have a different arrangement of components.

In one embodiment, there is also provided a computer device, including a memory and a processor, where a computer program is stored in the memory, and the processor implements the steps in the above method embodiments when executing the computer program.

In one embodiment, a computer-readable storage medium is provided, the computer-readable storage medium may be non-volatile or volatile, and a computer program is stored thereon, and the computer program is executed by a processor The steps in the above-mentioned method embodiments are realized at the same time.

In one embodiment, a computer program product is provided, including a computer program, and when the computer program is executed by a processor, the steps in the foregoing method embodiments are implemented.

It should be noted that the user information (including but not limited to user equipment information, user personal information, etc.) and data (including but not limited to data used for analysis, stored data, displayed data, etc.) involved in this application are all Information and data authorized by the user or fully authorized by all parties.

Those of ordinary skill in the art can understand that all or part of the processes in the methods of the above-mentioned embodiments can be completed by instructing related hardware through computer programs, and the computer programs can be stored in a non-volatile computer-readable memory In the medium, when the computer program is executed, it may include the processes of the embodiments of the above-mentioned methods. Wherein, any reference to storage, database or other media used in the various embodiments provided in the present application may include at least one of non-volatile and volatile storage. Non-volatile memory can include read-only memory (Read-Only Memory, ROM), magnetic tape, floppy disk, flash memory, optical memory, high-density embedded non-volatile memory, resistive variable memory (ReRAM), magnetic variable memory (Magnetoresistive Random Access Memory, MRAM), Ferroelectric Random Access Memory (FRAM), Phase Change Memory (Phase Change Memory, PCM), graphene memory, etc. The volatile memory may include random access memory (Random Access Memory, RAM) or external cache memory, etc. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM). The databases involved in the various embodiments provided in this application may include at least one of a relational database and a non-relational database. The non-relational database may include a blockchain-based distributed database, etc., but is not limited thereto. The processors involved in the various embodiments provided by this application can be general-purpose processors, central processing units, graphics processors, digital signal processors, programmable logic devices, data processing logic devices based on quantum computing, etc., and are not limited to this.

The technical features of the above embodiments can be combined arbitrarily. To make the description concise, all possible combinations of the technical features in the above embodiments are not described. However, as long as there is no contradiction in the combination of these technical features, they should be It is considered to be within the range described in this specification.

The above-mentioned embodiments only express several implementation modes of the present application, and the description thereof is relatively specific and detailed, but should not be construed as limiting the patent scope of the present application. It should be noted that those skilled in the art can make several modifications and improvements without departing from the concept of the present application, and these all belong to the protection scope of the present application. Therefore, the protection scope of the present application should be determined by the appended claims.

Claims (20)

A data processing method based on online medical inquiry, wherein the method includes: Responding to the terminal's online medical consultation service request, provide the user with online medical consultation service; Obtaining the location information reported by the terminal during the online consultation service period; storing the location information in a distributed cache; When the online consultation service ends, the target location information in the distributed cache that meets the preset conditions is transmitted to the work order system, wherein the work order system provides an interface that can be called by the business system to obtain the target location information. The method according to claim 1, wherein after storing the location information in the distributed cache, further comprising: setting a lifetime for the location information; The preset condition includes that the location information is within the lifetime; when the online consultation service ends, transmitting the target location information in the distributed cache that meets the preset condition to the work order system includes: When the online consultation service ends, read the location information and the lifetime of the location information from the distributed cache; Eliminate the location information that is not within the lifetime of the read location information to obtain the target location information; Transmitting the target location information to a work order system. The method according to claim 1, wherein said storing said location information in a distributed cache comprises: The location information is stored in the distributed cache through an asynchronous thread. The method according to claim 3, wherein the location information includes IP address information; storing the location information in a distributed cache through an asynchronous thread comprises: Verifying the legality of the IP address information through an asynchronous thread; When it is verified that the IP address information is legal, the location information is stored in the distributed cache. The method according to claim 1, wherein, after transmitting the target location information satisfying preset conditions in the distributed cache to the work order system, the method further comprises: After the transmission is successful, the corresponding location information in the distributed cache is cleared. The method according to claim 1, wherein, after transmitting the target location information satisfying preset conditions in the distributed cache to the work order system, the method further comprises: calling the interface of the work order system to obtain the latest location information of the user from the work order system; Determine keywords according to the conversation content of the online consultation service; Based on the latest location information, the medical service matching the keyword is pushed to the user, and the medical service is at least one of outpatient specialists, pharmacies and hospitals. A data processing device based on online medical inquiry, wherein the device includes: A service response module, configured to provide online medical consultation services for users in response to the terminal's online medical consultation service request; An information reporting module, configured to obtain the location information reported by the terminal during the online consultation service period; An information storage module, configured to store the location information in a distributed cache; An information transmission module, configured to transmit the target location information in the distributed cache that satisfies preset conditions to the work order system when the online consultation service ends, wherein the work order system provides an interface that can be used by the business system Called to get the location information of the target. The device according to claim 7, wherein the preset condition includes that the location information is within the lifetime; the information storage module is also used to set the lifetime for the location information; The information transmission module is also used to read the location information and the lifetime of the location information from the distributed cache when the online consultation service ends; remove the location information that is not within the lifetime of the read location information to obtain the target location Information; transfer target location information to work order system. The device according to claim 7, wherein the information storage module is further configured to store the location information in the distributed cache through an asynchronous thread. The device according to claim 9, wherein the location information includes IP address information; the information storage module is also used to verify the legality of the IP address information through an asynchronous thread; when verifying that the IP address information is legal, the location Information is stored in a distributed cache. The device according to claim 7, wherein the data processing device based on online consultation further includes an information clearing module, configured to clear the corresponding location information in the distributed cache after the transmission is successful. The device according to claim 7, wherein the data processing device based on online consultation further includes an information query module, a keyword determination module and a medical service determination module, wherein: The information query module is used to call the interface of the work order system to obtain the latest location information of the user from the work order system; Keyword determination module, used for determining keywords according to the conversation content of online consultation service; The medical service determination module is used to push the medical service matching the keywords to the user based on the latest location information, and the medical service is at least one of outpatient specialists, pharmacies and hospitals. A computer device, comprising a memory and a processor, the memory stores a computer program, wherein the processor implements the following steps when executing the computer program: Responding to the terminal's online medical consultation service request, provide the user with online medical consultation service; Obtaining the location information reported by the terminal during the online consultation service period; storing the location information in a distributed cache; When the online consultation service ends, the target location information in the distributed cache that meets the preset conditions is transmitted to the work order system, wherein the work order system provides an interface that can be called by the business system to obtain the target location information. A computer-readable storage medium, on which a computer program is stored, wherein the computer program implements the following steps when executed by a processor: Responding to the terminal's online medical consultation service request, provide the user with online medical consultation service; Obtaining the location information reported by the terminal during the online consultation service period; storing the location information in a distributed cache; When the online consultation service ends, the target location information in the distributed cache that meets the preset conditions is transmitted to the work order system, wherein the work order system provides an interface that can be called by the business system to obtain the target location information. The readable storage medium according to claim 14, wherein after storing the location information in the distributed cache, further comprising: setting a lifetime for the location information; The preset condition includes that the location information is within the lifetime; when the online consultation service ends, transmitting the target location information in the distributed cache that meets the preset condition to the work order system includes: When the online consultation service ends, read the location information and the lifetime of the location information from the distributed cache; Eliminate the location information that is not within the lifetime of the read location information to obtain the target location information; Transmitting the target location information to a work order system. The readable storage medium according to claim 14, wherein said storing said location information in a distributed cache comprises: The location information is stored in the distributed cache through an asynchronous thread. The readable storage medium according to claim 16, wherein the location information includes IP address information; storing the location information in a distributed cache through an asynchronous thread includes: Verifying the legality of the IP address information through an asynchronous thread; When it is verified that the IP address information is legal, the location information is stored in the distributed cache. The readable storage medium according to claim 14, wherein, after transmitting the target location information satisfying preset conditions in the distributed cache to the work order system, further comprising: After the transmission is successful, the corresponding location information in the distributed cache is cleared. The readable storage medium according to claim 14, wherein, after transmitting the target location information satisfying preset conditions in the distributed cache to the work order system, further comprising: calling the interface of the work order system to obtain the latest location information of the user from the work order system; Determine keywords according to the conversation content of the online consultation service; Based on the latest location information, the medical service matching the keyword is pushed to the user, and the medical service is at least one of outpatient specialists, pharmacies and hospitals. A computer program product, comprising a computer program, wherein the computer program implements the following steps when executed by a processor: Responding to the terminal's online medical consultation service request, provide the user with online medical consultation service; Obtaining the location information reported by the terminal during the online consultation service period; storing the location information in a distributed cache; When the online consultation service ends, the target location information in the distributed cache that meets the preset conditions is transmitted to the work order system, wherein the work order system provides an interface that can be called by the business system to obtain the target location information.

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