WO2023007768A1 - 情報処理システム、情報処理方法、及びコンピュータ読み取り可能な記憶媒体 - Google Patents

情報処理システム、情報処理方法、及びコンピュータ読み取り可能な記憶媒体 Download PDF

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Publication number
WO2023007768A1
WO2023007768A1 PCT/JP2022/001296 JP2022001296W WO2023007768A1 WO 2023007768 A1 WO2023007768 A1 WO 2023007768A1 JP 2022001296 W JP2022001296 W JP 2022001296W WO 2023007768 A1 WO2023007768 A1 WO 2023007768A1
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WIPO (PCT)
Prior art keywords
user
information
authentication
biometric
processing system
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
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PCT/JP2022/001296
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English (en)
French (fr)
Japanese (ja)
Inventor
佳子 今西
亨 青柳
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NEC Corp
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NEC Corp
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Publication date
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Priority to US18/291,298 priority Critical patent/US12602461B2/en
Priority to JP2023538215A priority patent/JP7586327B2/ja
Publication of WO2023007768A1 publication Critical patent/WO2023007768A1/ja
Anticipated expiration legal-status Critical
Priority to JP2024194884A priority patent/JP2025020326A/ja
Ceased legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G06F21/33—User authentication using certificates
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • This disclosure relates to technology for user identification.
  • Patent Literature 1 discloses a technique of acquiring location information of a terminal owned by a user and performing payment for the user's eating and drinking charges when the terminal is away from a predetermined area of a restaurant by a predetermined distance or more.
  • Patent Literature 2 discloses a technique of giving points generated at the time of product purchase using user identification information read from a user's portable terminal.
  • Patent Document 3 discloses a technology for authenticating a user by acquiring user authentication information from an external server and transmitting the acquired authentication information to an authentication server.
  • Users who want to use the above services may consider registering in advance. Strict identity verification is required at the time of user registration.
  • a processing device operated by a user acquires user authentication information from an external server via a terminal operated by the user, and the processing device transmits the authentication information to an authentication server. ing.
  • the user needs to own and operate a plurality of devices in order to verify the identity of the user. That is, there is a possibility of imposing a burden on the user.
  • Patent Documents 1 and 2 do not disclose any description regarding user identification.
  • the present disclosure has been made in view of the above problems, and provides an information processing system and the like that can strictly verify the identity of the user when using a service while suppressing the burden on the user. is one of the purposes.
  • An information processing system includes first biometric information, which is information about the user's biometrics, read by a user terminal equipped with certification information, which is information about the public certificate of the user; Acquisition means for acquiring second biometric information, which is information related to the biometrics of the user, linked to the certification information; and biometric authentication of the user based on the first biometric information and the second biometric information.
  • registration means for registering information about the user authenticated by the biometric authentication; and providing services to the user in response to a request from the user terminal when the information about the user is registered and service providing means for
  • An information processing method includes first biometric information, which is information about the user's biometrics, read by a user terminal equipped with certification information, which is information about the public certificate of the user; Acquiring second biometric information, which is information related to the user's biometrics, linked to the certification information, and performing biometric authentication for the user based on the first biometric information and the second biometric information, Information about the user authenticated by the biometric authentication is registered, and when the information about the user is registered, services are provided to the user in response to a request from the user terminal.
  • a computer-readable storage medium is first biometric information, which is information about the user's biometrics, read by a user terminal equipped with certification information, which is information about the user's public certificate. and second biometric information, which is information related to the biometrics of the user, linked to the proof information;
  • a process of performing biometric authentication a process of registering information about the user authenticated by the biometric authentication, and providing services to the user in response to a request from the user terminal when the information about the user is registered.
  • a program that causes a computer to execute the process.
  • FIG. 10 is a flow chart showing an example of user registration operation of the information processing system of the second embodiment.
  • FIG. 11 is a flow chart showing an example of the continuation of the user registration operation of the information processing system of the second embodiment;
  • FIG. 11 is a sequence diagram showing an example of operations when the information processing system of the second embodiment provides a visit reservation service to a user;
  • FIG. 11 is a sequence diagram showing an example of operations when the information processing system of the second embodiment provides an order service to a user;
  • FIG. 11 is a sequence diagram showing an example of operations when the information processing system of the second embodiment provides a settlement service to a user;
  • FIG. 11 is a block diagram showing an example of the configuration of an information processing system of modification 1;
  • FIG. 12 is a block diagram showing an example of the configuration of an information processing system of modification 4;
  • FIG. 11 is a diagram schematically showing an example of a configuration of an information processing system in another application example;
  • 1 is a block diagram showing an example of a hardware configuration of a computer device that implements an information processing system according to first and second embodiments of the present disclosure;
  • FIG. 12 is a block diagram showing an example of the configuration of an information processing system of modification 4;
  • FIG. 11 is a diagram schematically showing an example of a configuration of an information processing system in another application example;
  • 1 is a block diagram showing an example of a hardware configuration of a computer device that implements an information processing system according to first and second embodiments of the present disclosure;
  • FIG. 1 is a diagram schematically showing an example of the configuration of an information processing system 1000.
  • the information processing system 1000 includes, for example, a user terminal 100 and a server 200 .
  • the user terminal 100 and the server 200 are communicably connected.
  • the configuration example of the information processing system 1000 is not limited to this example, and may further include different devices.
  • the user terminal 100 is a terminal operated by a user.
  • the user terminal 100 may be a smart phone, a tablet terminal, a laptop personal computer, or the like.
  • the server 200 is, for example, a device that provides services.
  • the server 200 for example, provides services to registered users.
  • the user terminal 100 receives, for example, user-related information input by the user's operation.
  • the user terminal 100 transmits information about the user to the server.
  • the server 200 performs user registration, for example, by registering information about the user.
  • the service in the present disclosure indicates, for example, interaction between a private company or a public institution and a user using the user terminal 100 .
  • the service may be a reservation for visiting a restaurant, a retail store, or the like, an order for a product, a payment, or the like, but the service is not limited to this example.
  • the user terminal 100 is loaded with certification information, which is information related to the user's public certification.
  • a public certificate is a document that contains information such as the user's name and date of birth, and that allows identification of the user.
  • official certificates may be My Number cards, driver's licenses, and the like.
  • the certification information is information related to public certification.
  • the certification information may include, for example, information indicating the name, date of birth, gender, address, etc. described in the official certificate.
  • the certification information may include the personal number of the My Number card, the license number of the driver's license, and the like.
  • Biometric information which is information related to the user's biometrics, is linked to the certification information.
  • Biometric information is information used in biometric authentication, which will be described later.
  • the biometric information may be, for example, information indicating the feature amount of the user's biometrics, or may be an image showing the user's biometrics, but the biometric information is not limited to this example. Examples of a living body include a user's face, iris, fingerprint, palm print, veins, and the like.
  • the biometric information may be included in the certification information, or may be associated with the certification information and stored in the user terminal 100 or another device.
  • FIG. 2 is a block diagram showing an example of the functional configuration of the information processing system 1000.
  • the information processing system 1000 includes an acquisition unit 110 , an authentication unit 120 , a registration unit 130 and a service provision unit 140 .
  • the acquisition unit 110 acquires the biometric information read by the user terminal 100 and the biometric information linked to the certification information.
  • the biometric information read by the user terminal 100 is referred to as first biometric information
  • the biometric information linked to the certification information is referred to as second biometric information.
  • the user terminal 100 is equipped with a camera.
  • the acquisition unit 110 may acquire, for example, a photographed image of the user's face as the first biometric information.
  • the user terminal 100 is equipped with a sensor for reading fingerprints.
  • the acquiring unit 110 may acquire, as the first biometric information, for example, a fingerprint image read by the sensor or information indicating the feature amount of the fingerprint. Then, the acquiring unit 110 acquires the second biometric information linked to the certification information. In this way, the acquisition unit 110 acquires the first biometric information, which is information about the user's biometrics, read by the user terminal 100 in which the certification information, which is information about the public certificate of the user, and the certification information. Second biometric information, which is information related to the user's biometrics, is acquired. Acquisition unit 110 is an example of acquisition means.
  • the authentication unit 120 performs biometric authentication.
  • the authentication unit 120 performs face authentication on the user.
  • the first biometric information is an image of the user's face
  • the second biometric information is an image of a facial photograph on an official certificate.
  • the authentication unit 120 extracts facial feature amounts from each image, and collates the extracted feature amounts.
  • the first biometric information is a facial feature amount extracted from an image of the user's face
  • the second biometric information is a facial feature amount extracted from a facial photograph image of an official certificate.
  • the authentication unit 120 collates the first biometric information and the second biometric information, for example.
  • the authentication unit 120 determines that the user operating the user terminal 100 is the person with the public certificate (that is, the authentication unit 120 authenticates the user). Note that the method of authenticating the user is not limited to this example. In this way, the authentication unit 120 performs biometric authentication on the user based on the first biometric information and the second biometric information. Authentication unit 120 is an example of authentication means.
  • the registration unit 130 registers information about users. For example, the registration unit 130 receives input of information about the user from the user authenticated by the authentication unit 120 .
  • the information about the user is, for example, personal information that the user inputs to receive the service.
  • user information includes the user's name, age, gender, address, e-mail address, telephone number, and credit card information.
  • the registration unit 130 registers the input information about the user. In this way, the registration unit 130 registers information about users authenticated by biometric authentication.
  • the registration unit 130 is an example of registration means.
  • the service providing unit 140 provides services. For example, it is assumed that a user uses the user terminal 100 to place an order for a product at a restaurant. At this time, for example, the user terminal 100 requests the server 200 to order products. The server 200 receives an order from the user terminal 100, for example, and notifies the terminal of the restaurant. Further, for example, the user uses the user terminal 100 to pay for products at a restaurant. At this time, for example, the user terminal 100 requests the server 200 to pay for the product. The server 200, for example, receives a payment request from the user terminal 100 and completes the payment. In this way, when information about a user is registered, the service providing unit 140 provides services to the user in response to a request from the user terminal.
  • the service providing unit 140 is an example of service providing means.
  • each step of the flowchart is expressed using a number attached to each step, such as “S1”.
  • FIG. 3 is a flowchart explaining an example of the operation of the information processing system 1000.
  • the acquisition unit 110 acquires the first biometric information read by the user terminal equipped with the certification information and the second biometric information linked to the certification information (S1).
  • the authentication unit 120 performs biometric authentication for the user based on the first biometric information and the second biometric information (S2).
  • the registration unit 130 registers information about the user authenticated by biometric authentication (S3).
  • the service providing unit 140 provides the service to the user in response to the request from the user terminal (S4).
  • the information processing system 1000 uses the first biometric information, which is information about the user's biometrics, read by the user terminal on which certification information, which is information about the public certificate of the user, is installed. and second biometric information, which is information related to the user's biometrics and is linked to the certification information.
  • the information processing system 1000 also performs biometric authentication for the user based on the first biometric information and the second biometric information, and registers information about the user authenticated by the biometric authentication. When the information about the user is registered, the information processing system 1000 provides services to the user in response to a request from the user terminal.
  • the information processing system 1000 authenticates a user who owns a user terminal loaded with certification information, which is information related to the user's public certificate. Therefore, the user needs to use a user terminal loaded with certification information when performing user registration. As a result, the information processing system 1000 performs authentication corresponding to user possession authentication. Furthermore, the information processing system 1000 uses the biometric information read by the user terminal to perform biometric authentication for the user. In other words, the information processing system 1000 authenticates the user using both property authentication and biometric authentication. Further, the information processing system 1000 performs authentication based on information from the user terminal when authenticating the user. In other words, the information processing system 1000 does not require the user to operate multiple devices during user registration. In other words, the information processing system 1000 of the first embodiment can strictly verify the identity of the user when using the service while reducing the burden on the user.
  • FIG. 4 is a diagram schematically showing an example of a configuration including an information processing system 1000 according to the second embodiment.
  • the user terminal 100 is communicably connected to the server 200 .
  • the server 200 is communicably connected to the shop terminal 300 .
  • a user terminal 100 is a device used by a user who wants to use a service.
  • the server 200 is a device for service providers (companies, public institutions, etc.) to provide services.
  • the store terminal 300 is a terminal that exists in facilities such as restaurants, retail stores, government offices, and hospitals.
  • the store terminal 300 may be a personal computer, a smart phone, a tablet terminal, or the like.
  • each of the plurality of store terminals 300 may have different functions.
  • the store terminal 300 may be connected to other devices such as a camera and a two-dimensional code reader.
  • FIG. 5 is a block diagram showing an example of the configuration of an information processing system 1000 according to the second embodiment.
  • the user terminal 100 includes a reading unit 10, an input unit 11, an output unit 12, and an acquisition unit 110.
  • FIG. The user terminal 100 also has a storage device 19 .
  • the reading unit 10 reads the user's living body.
  • the reading unit 10 takes a photograph and generates a photographed image.
  • the reading unit 10 has the function of a camera mounted on the user terminal 100, for example. That is, in the present disclosure, photographing a user is also expressed as “reading”.
  • the reading unit 10 reads a living body such as a user's iris, fingerprint, palm print, and veins.
  • the information processing system 1000 captures a user's face in the reading unit 10 and performs face authentication in the authentication unit 120 will be described. Other examples of performing biometric authentication will be described later.
  • the input unit 11 receives various inputs according to user's operations. For example, the input unit 11 receives input of the above information about the user.
  • the output unit 12 outputs various information. For example, information transmitted from the server 200 is displayed on a display mounted on the user terminal 100 .
  • the acquisition unit 110 acquires the first biometric information and the second biometric information linked to the certification information. Specifically, the acquiring unit 110 acquires the captured image captured by the reading unit 10 as the first biometric information. Then, the acquisition unit 110 acquires the second biometric information linked to the certification information, which is information about the public certificate of the user.
  • the public certificate is a document containing the user's personal information, and may be a document issued by a public office.
  • an official certificate is a My Number card. The official certificate is not limited to this, and may be a driver's license, a national health insurance card, a passport, a basic resident registration card, a residence card, or the like.
  • the certification information is information indicating the validity of the public certificate, and may be an electronic certificate issued by an external certificate authority or the like.
  • cards that include an IC (Integrated Circuit) chip, such as My Number cards there are cards that can be used by mounting an electronic certificate on the IC chip. That is, the user terminal 100 equipped with the electronic certificate becomes a terminal having the function of public certificate.
  • a terminal having such a public certificate function is sometimes called a public certificate integrated terminal.
  • the user terminal 100 equipped with an electronic certificate of a My Number card has the function of a My Number card and is sometimes called a My Number card integrated terminal.
  • the second biometric information which is the user's biometric information, is linked to the certification information.
  • the second biometric information is used when performing biometric authentication.
  • the second biometric information may be an image showing a part of the user, or may be information indicating a feature amount of a part of the user.
  • the second biometric information may be, for example, a facial photograph included in an official certificate.
  • the second biometric information may be associated with the certification information or may be included in the certification information.
  • the certification information and the second biometric information are associated and stored in the storage device 19 .
  • the storage device 19 is an example of storage means.
  • the acquisition unit 110 may acquire the second biometric information when authentication is performed using a predetermined password. For example, when the user attempts to access the certification information of the user terminal 100, the output unit 12 requests the input of the password. At this time, the output unit 12 displays a request for the password on the display of the user terminal 100 . Then, the input unit 11 receives input of a password from the user.
  • the password may be, for example, a personal identification number called a PIN (Personal Identification Number) code.
  • the acquisition unit 110 can access the certification information and acquires the second biometric information linked to the certification information.
  • the setting information is information indicating a preset password.
  • the setting information is stored in the storage device 19, for example. In this way, the obtaining unit 110 may obtain the second biometric information when the password input by the user matches preset setting information.
  • the server 200 includes an authentication unit 120 , a registration unit 130 and a service provision unit 140 .
  • the server 200 also has a storage device 29 .
  • the storage device 29 is an example of storage means.
  • the authentication unit 120 authenticates the user. Specifically, the authentication unit 120 acquires the first biometric information and the second biometric information from the user terminal 100, for example. Then, the authentication unit 120 performs biometric authentication based on the first biometric information and the second biometric information. Note that the authentication unit 120 may accept selection of an authentication method in advance from the user. For example, when an authentication method different from biometric authentication using proof information, such as SMS (Short Message Service) authentication, is selected, the authentication unit 120 performs authentication according to the selected authentication method. An authentication method different from biometric authentication using certification information may be an existing method.
  • proof information such as SMS (Short Message Service) authentication
  • the registration unit 130 registers information about users.
  • FIG. 6 is a diagram showing an example of information about users.
  • the user information includes user identification information, name, gender, date of birth, address, e-mail address, and credit card information.
  • the identification information is information that differs for each user and is information that identifies the user.
  • the information about the user includes information indicating the captured image of the user and the authentication level.
  • the registration unit 130 may register the first biometric information used for biometric authentication as information about the user.
  • the first biometric information to be registered is, for example, a captured image of the user's face.
  • the biometric information registered at this time is also referred to as registered biometric information.
  • the registration unit 130 may register user-related information of users who have been authenticated by an authentication method different from biometric authentication using certification information and users who have not been authenticated.
  • the information about the user includes information indicating the authentication method performed for the user.
  • information indicating the type of authentication performed on a user is also referred to as an authentication level.
  • the registration unit 130 sets a user authenticated by biometric authentication using certification information to authentication level 2, a user authenticated by other authentication to authentication level 1, and a user who has not been authenticated to authentication level 0. , to register information about the user.
  • information of authentication level 2 which indicates a user authenticated by biometric authentication using certification information, is registered.
  • Information about users is stored in the storage device 29, for example.
  • the service providing unit 140 provides services using the user terminal 100.
  • the service providing unit 140 performs services such as visit reservation, product ordering, payment, and point awarding in response to a request from the user terminal 100 .
  • the visit reservation request may include user identification information, reservation date and time, and information such as the number of people reserved.
  • the service providing unit 140 receives a reservation upon request and generates a reservation code.
  • the service providing unit 140 transmits the reservation code to the user terminal 100 .
  • the reservation code is information indicating that the user has made the reservation.
  • the reservation code may be data obtained by converting information about the visit reservation including information about the user who made the reservation, the date and time of the reservation, the number of people who made the reservation, and the like.
  • the user can, for example, display the reservation code on the user terminal 100 and have the shop terminal 300 read it, thereby proving that he/she is the user who made the reservation.
  • the reservation code may be, for example, a one-dimensional barcode or a two-dimensional barcode.
  • a customer who made a reservation at a restaurant or the like may not come to the restaurant without canceling the reservation. This is called reservation escape. Reservation escapes damage restaurants.
  • the information processing system 1000 can prevent users from avoiding reservations by accepting reservations from users who have undergone strict identity verification.
  • the service providing unit 140 receives an order and presents order information, which is information about the ordered product, to the store terminal 300 used by the employee of the restaurant. Thereby, the user can use the user terminal 100 to place an order for a product.
  • the service providing unit 140 causes the user terminal 100 to read a code such as a two-dimensional barcode installed on the table where the user is seated or on the menu table, and then instructs the user of the user terminal 100 to purchase the product. You may set it so that an order may be enabled.
  • the code includes, for example, information identifying the table.
  • the order request from the user terminal may include information identifying the table. Thereby, the service providing unit 140 can associate the order information with the table to which the product is delivered.
  • the payment request may include, for example, information on the amount to be paid by the user.
  • the input unit 11 may acquire the amount information by accepting information input by the user. At this time, the input unit 11 may acquire the amount information by reading a code such as a two-dimensional code including the amount information.
  • the service providing unit 140 performs settlement processing using, for example, the user's credit card information. The service providing unit 140 may then notify the user terminal 100 of the settlement completion. Note that the service providing unit 140 may perform empty payment when an order for a product is placed.
  • the service providing unit 140 may perform a blank payment for the order when an order is requested from the user terminal 100, and may complete payment for the order when a payment is requested from the user terminal 100. In this case, the payment request does not have to include the amount information. Further, even if there is no payment request from the user terminal 100, the service providing unit 140 may complete the payment for the order if there is no order request for a predetermined period of time. Thereby, the information processing system 1000 can suppress the user's eating and drinking.
  • the service providing unit 140 may give the user points corresponding to the amount of money paid.
  • the point is data indicating economic value.
  • a point may be, for example, data indicating a value similar to money that can be exchanged for goods or services. Points are included in, for example, information about the user.
  • the information processing system 1000 can, for example, reduce opportunities for the user to meet employees of the restaurant when using the restaurant. Accordingly, the information processing system 1000 can also contribute to infectious disease countermeasures.
  • the service providing unit 140 provides a service in response to a request from the user terminal 100, not limited to the above example.
  • the services provided may be set according to the authentication level.
  • FIG. 7 is a diagram showing an example of the relationship between authentication levels and provided services.
  • a user with an authentication level of 2 is shown to be able to give points, reserve a store visit using the user terminal 100, place an order using the user terminal 100, and make a payment using the user terminal 100. ing.
  • users with authentication level 1 can only give points and place orders using the user terminal 100 .
  • only points can be given to users with authentication level 0.
  • the service providing unit 140 may gradually increase available services according to the authentication level.
  • the service providing unit 140 may provide a service that gives preferential treatment to the user according to the authentication level, such as increasing points given according to the authentication level. That is, the service providing unit 140 may set services that can be provided to the user according to the authentication level.
  • FIG. 8 is a flow chart showing an example of the user registration operation of the information processing system 1000 .
  • the authentication unit 120 accepts selection of an authentication method (S101).
  • the output unit 12 of the user terminal 100 displays the authentication level and the authentication method corresponding to the authentication level on the display of the user terminal 100 .
  • the input unit 11 receives a user's input regarding selection of an authentication method. If the authentication level of the selected authentication method is 2 (“Yes” in S102), the acquisition unit 110 acquires the second biometric information linked to the certification information (S103). If the password entered by the user matches the setting information, the second biometric information may be acquired, and the acquisition unit 110 acquires the first biometric information (S104).
  • the reading unit 10 acquires a photographed image of the user as the first biometric information, for example, by the reading unit 10.
  • the photographed image is the face image of the user.
  • the output unit 12 may display on the display of the user terminal 100 that the user terminal 100 is to be operated so that the face can be photographed.
  • the authentication unit 120 acquires the first biometric information and the second biometric information from the user terminal 100, and performs biometric authentication based on the first biometric information and the second biometric information (S105). If the user has not been authenticated ("No" in S106), the authentication unit 120 notifies the user terminal 100 that the user has not been authenticated (S107). If the user has been authenticated ("Yes” in S106), the input unit 11 accepts input of information about the user (S108). At this time, the user terminal 100 transmits the input information to the server 200 . The registration unit 130 registers information about the user (S109).
  • FIG. 9 is a flow chart showing an example of the continuation of the user registration operation of the information processing system 1000 .
  • the authentication unit 120 performs authentication different from biometric authentication using certification information.
  • the authentication method at this time is not particularly limited, and may be an existing method. If the user has not been authenticated ("No" in S111), the authentication unit 120 notifies the user terminal 100 that the user has not been authenticated (S114). If the user is authenticated ("Yes" in S106), the input unit 11 accepts input of information about the user (S112). Then, the registration unit 130 registers information about the user (S113).
  • the input unit 11 accepts input of information about the user (S112). Then, the registration unit 130 registers information about the user (S113).
  • FIG. 10 the user is assumed to be a user who has been authenticated at authentication level 2.
  • FIG. Also, this operation example is an operation example when the information processing system 1000 is applied to a restaurant.
  • FIG. 10 is a sequence diagram showing an example of operations when the information processing system 1000 provides a visit reservation service to a user.
  • the user terminal 100 requests a visit reservation (S201).
  • the input unit 11 may be operated by the user to receive input of information related to a visit reservation, and transmit the information to the server 200 to request the visit reservation.
  • the service providing unit 140 of the server 200 accepts a visit reservation (S202).
  • the service providing unit 140 may store information about the user who made the reservation, the date and time of the reservation, the number of people who made the reservation, etc. in the storage device 29 as the information about the visit reservation.
  • the service providing unit 140 then generates a reservation code and transmits the reservation code to the user terminal 100 (S203).
  • the user terminal 100 receives the reservation code (S204). Then, the output unit 12 of the user terminal displays the reservation code (S205). At this time, the user operates the user terminal 100 and presents the reservation code, for example, when visiting a restaurant.
  • the store terminal 300 reads the reservation code (S206). Thereby, it can be confirmed at the store terminal 300 that the user who has visited the store is the user who made the store visit reservation.
  • FIG. 11 is a sequence diagram showing an example of the operation when the information processing system 1000 provides an ordering service to the user.
  • the user does not have to make a reservation for coming to the store as shown in the example of FIG.
  • the user terminal 100 reads the code by the user's operation (S211).
  • the input unit 11 of the user terminal 100 reads a code placed on a table.
  • the service providing unit 140 of the server 200 transmits product information to the user terminal 100 (S212).
  • the product information is, for example, information indicating a restaurant menu.
  • Product information may be stored in the storage device 29 in advance.
  • the output unit 12 of the user terminal 100 displays the product information on the display (S213).
  • the user terminal 100 makes an order request.
  • the input unit 11 accepts input of an order for a product by a user's operation, and transmits order information including information on the ordered product and information on the table to the server 200, thereby requesting a visit reservation.
  • the service providing unit 140 performs empty payment according to the order information (S215).
  • the service providing unit 140 then transmits the order information to the store terminal 300 (S216).
  • the store terminal 300 presents order information (S217).
  • the store terminal 300 may display the order information on a display or the like, or may print and output the order information.
  • an employee of the restaurant can confirm the order placed by the user using the user terminal 100 .
  • FIG. 12 is a sequence diagram showing an example of the operation when the information processing system 1000 provides a settlement service to the user.
  • the user terminal 100 requests payment (S221).
  • the input unit 11 may be operated by the user to receive input of information for making a payment, and transmit the information to the server 200 to request payment.
  • the service providing unit 140 performs settlement processing (S222).
  • the service providing unit 140 confirms payment by the user's credit card.
  • the service providing unit 140 may give the user points corresponding to the amount of money.
  • the service providing unit 140 notifies completion of payment (S223).
  • the output unit 12 of the user terminal 100 displays that the payment has been completed (S224).
  • the information processing system 1000 uses the first biometric information, which is information about the user's biometrics, read by the user terminal on which certification information, which is information about the public certificate of the user, is installed. and second biometric information, which is information related to the user's biometrics and is linked to the certification information.
  • the information processing system 1000 also performs biometric authentication for the user based on the first biometric information and the second biometric information, and registers information about the user authenticated by the biometric authentication. When the information about the user is registered, the information processing system 1000 provides services to the user in response to a request from the user terminal.
  • the information processing system 1000 can request the user to use a user terminal equipped with the certification information during user registration. That is, the information processing system 1000 can perform both authentication corresponding to possession authentication of the user and biometric authentication. Further, the information processing system 1000 performs authentication based on information from the user terminal when authenticating the user. In other words, the information processing system 1000 does not require the user to operate multiple devices during user registration. In other words, the information processing system 1000 of the second embodiment can strictly verify the identity of the user when using the service while reducing the burden on the user.
  • the information processing system 1000 of the second embodiment may acquire the second biometric information when the password input by the user matches preset setting information. Thereby, the information processing system 1000 can perform authentication corresponding to knowledge authentication. In other words, the information processing system 1000 authenticates the user using possession authentication, knowledge authentication, and biometric authentication, so that the identity of the user can be more strictly verified.
  • the information about the user includes an authentication level indicating the type of authentication performed on the user, and the information processing system 1000 provides information about the user for whom biometric authentication has not been performed. Register information and set services that can be provided to the user according to the user's authentication level. In this way, the information processing system 1000 performs user registration even for a user who does not perform biometric authentication using a user terminal equipped with certification information. That is, the information processing system 1000 does not uniformly require all users to perform all authentications. In addition to this, the information processing system 1000 sets the services that can be provided according to the authentication level, so it is possible to promote user registration while ensuring appropriate security.
  • the server 200 performs biometric authentication in the above example, the biometric authentication may be performed at the user terminal 100 . That is, the authentication unit 120 that performs biometric authentication may also be provided in the user terminal 100 .
  • FIG. 13 is a block diagram showing an example of the configuration of the information processing system 1000 of Modification 1.
  • the user terminal 100 of Modification 1 includes a reading unit 10 , an input unit 11 , an output unit 12 , an acquisition unit 110 and an authentication unit 120 .
  • the server 200 of Modification 1 also includes a registration unit 130 and a service provision unit 140 .
  • the user terminal 100 acquires the first biometric information and the second biometric information. Then, in the user terminal 100, biometric authentication is performed based on the first biometric information and the second biometric information. For example, in the process of S105 in the flowchart of FIG. 8, in the user terminal 100, the authentication unit 120 performs biometric authentication.
  • biometric authentication is not limited to face authentication.
  • a biometric used for biometric authentication may be, for example, an iris, a fingerprint, a palmprint, a vein, or the like.
  • the acquisition unit 110 acquires information about the iris.
  • the reading unit 10 has a function of reading information about the iris.
  • the reading unit 10 may have the function of an infrared camera. That is, the user terminal 100 may be equipped with an infrared camera.
  • Acquisition unit 110 acquires an iris image captured by an infrared camera or information indicating the feature amount of the iris as first biometric information. Further, in this case, the certification information is linked in advance with the user's iris image or information indicating the feature amount of the iris.
  • the acquisition unit 110 acquires information about fingerprints.
  • the acquisition unit 110 has a function of reading information about fingerprints.
  • the reading unit 10 may have the function of a camera that captures a fingerprint, or the function of a sensor that reads a fingerprint.
  • Acquisition unit 110 acquires the fingerprint image generated by reading unit 10 or information indicating the feature amount of the fingerprint as first biometric information.
  • the authentication information is associated in advance with the user's fingerprint image or information indicating the feature amount of the fingerprint.
  • the acquisition unit 110 acquires information about palmprints and veins obtained using the camera and sensors provided in the user terminal 100 .
  • the information processing system 1000 of the present disclosure uses the user's face as biometric authentication. Authentication using irises, fingerprints, palm prints, veins, and the like may be performed. Acquisition unit 110 may acquire, as the first biometric information, biometric information obtained from various cameras and sensors provided in user terminal 100 according to the authentication method.
  • the method of placing an order is not limited to this example.
  • the shop terminal 300 for ordering is installed on the table.
  • the service providing unit 140 sets the store terminal 300 associated with the table so that the user can place an order. do.
  • the store terminal 300 associated with the table is, for example, a terminal for placing an order, which is installed at the table where the user is seated.
  • the service providing unit 140 associates the order from the store terminal 300 with the identification information of the user. Then, an order is requested from the store terminal 300 by the operation of the user. Then, the information processing system 1000 performs the processes after S215.
  • the information processing system 1000 may perform biometric authentication when providing services.
  • FIG. 14 is a block diagram showing an example of the configuration of the information processing system 1000 of Modification 4.
  • the server 200 of Modification 3 includes a second authentication unit 150 in addition to the authentication unit 120 , the registration unit 130 and the service providing unit 140 .
  • the second authentication unit 150 performs biometric authentication for the user when requested by the user terminal 100 .
  • the user uses the user terminal 100 to make a request for a visit reservation (S201).
  • the second authentication unit 150 requests the user terminal 100 to read the biometric information.
  • the second authentication unit 150 requests the user terminal 100 to take an image.
  • the information about the user's biometrics generated by the reading requested by the second authentication unit 150 is also referred to as third biometric information.
  • the reading unit 10 of the user terminal 100 takes a picture of the user and generates a taken image.
  • the second authentication unit 150 performs biometric authentication based on the third biometric information, which is the captured image transmitted from the user terminal 100, and the registered biometric information. If the user is authenticated, the server 200 performs the processes from S202 onward in FIG. If the user has not been authenticated, the second authentication unit 150 notifies the user terminal 100 that the user has not been authenticated. At this time, the server 200 does not perform the processing after S202 in FIG. That is, the second authentication unit 150 performs biometric authentication based on the registered image and the third biometric information, which is information about the user's biometrics and read when requested by the user terminal 100 .
  • the second authenticator 150 is an example of a second authenticator.
  • the information processing system 1000 of Modification 4 based on the registered biometric information and the third biometric information, which is information related to the user's biometric and read when a request is received from the user terminal, Perform biometric authentication.
  • the information processing system 1000 provides services in response to a request from the user terminal when the user is authenticated by the biometric authentication.
  • the information processing system 1000 can perform identity verification even when providing services, so that unauthorized use such as impersonation of the user can be suppressed.
  • the store terminal 300 reads the reservation code (S206).
  • the store terminal 300 may take an image of the user and generate a captured image of the user (that is, the third biometric information).
  • the second authentication unit 150 acquires the third biometric information from the shop terminal 300.
  • the second authentication unit 150 performs biometric authentication based on the third biometric information and the registered biometric information. In this way, the second authentication unit 150 may perform biometric authentication using the third biometric information generated in a terminal different from the user terminal 100.
  • the information processing system 1000 may provide services to multiple users. For example, assume that the user is using a restaurant with another user who is different from the user. Then, it is assumed that the user and another user want to split the bill.
  • the input unit 11 of the user terminal 100 accepts input of information about other users by user's operation.
  • the input unit 11 may receive input of information about other users by reading a two-dimensional code indicating information about other users displayed on the user terminal of the other users.
  • the information about other users may be information including identification information of other users, or may be information as shown in FIG. 6 .
  • the input unit 11 of the user terminal 100 may receive input of the amount to be paid by the user and the amount to be paid by the other user through the user's operation.
  • the input unit 11 of the user terminal 100 makes a payment request including information about the other user, the amount to be paid by the user, and information indicating the amount to be paid by the other user.
  • the service providing unit 140 performs settlement processing for the user for the amount paid by the user, and performs settlement processing for the other user for the amount paid by the other user.
  • the information processing system 1000 of Modification 5 may provide services to the user and other users when the request from the user terminal includes information about other users who are different from the user.
  • the service providing unit 140 may provide services such as store visit reservation, product ordering, payment, and point awarding in response to a request from the user terminal 100. .
  • the information processing system 1000 can also be applied to home delivery restaurants.
  • the service providing unit 140 may provide services such as product ordering, payment, and point awarding in response to a request from the user terminal 100 .
  • FIG. 15 is a diagram schematically showing an example of the configuration of an information processing system 1000 in another application example. Specifically, FIG. 15 schematically shows an example of the configuration of an information processing system 1000 applied to a home delivery type restaurant.
  • the user terminal 100 is communicably connected to the server 200 .
  • the server 200 is communicatively connected to the store terminal 300 and the delivery terminal 400 .
  • a delivery person terminal 400 is a terminal used by a delivery person who delivers products.
  • the delivery person terminal 400 may be a portable terminal such as a smart phone and a tablet terminal.
  • the service providing unit 140 When the user terminal 100 requests an order by the user's operation, the service providing unit 140 performs empty payment (S215) and transmits order information to the store terminal 300 (S216), as in the example of FIG. . Thus, the user can use the user terminal 100 to place an order for merchandise.
  • the user terminal 100 requests payment by the user's operation. Then, as in the example of FIG. 12, the service providing unit 140 performs payment processing (S222) and notifies the user terminal 100 of payment completion (S223).
  • the service providing unit 140 may perform payment processing when the server 200 receives a payment request from the user terminal 100 and a delivery completion notification from the delivery terminal 400 . In this case, the delivery member terminal 400 notifies the server 200 of the completion of delivery by the delivery member's operation. Thereby, the information processing system 1000 can complete the payment only when the delivery is surely performed.
  • the information processing system 1000 can also be applied to home delivery.
  • a cash-on-delivery item is delivered to the user by a parcel delivery service.
  • the delivery person terminal 400 displays a two-dimensional bar code including price information and the like by the operation of the delivery person.
  • the output unit 12 of the user terminal 100 presents price information and the like.
  • the service providing unit 140 performs payment processing. After that, the service providing unit 140 may, for example, notify the user terminal 100 and the delivery terminal 400 of the settlement completion.
  • FIG. 16 is a block diagram showing an example of the hardware configuration of a computer that implements the information processing system according to each embodiment.
  • the computer device 30 implements the information processing system and information processing method described in each embodiment and each modified example.
  • each of the user terminal and server described in each embodiment and each modification may have the hardware configuration shown in FIG.
  • the computer device 30 includes a processor 31, a RAM (Random Access Memory) 32, a ROM (Read Only Memory) 33, a storage device 34, an input/output interface 35, a bus 36, and a drive device 37.
  • the information processing system may be realized by a plurality of electric circuits.
  • the storage device 34 stores a program (computer program) 38.
  • the processor 31 uses the RAM 32 to execute the program 38 of this information processing system.
  • the program 38 includes a program that causes a computer to execute the processes shown in FIGS. 3, 8, 9, 10, 11, and 12. FIG. As the processor 31 executes the program 38, the function of each component of this information processing system is realized.
  • Program 38 may be stored in ROM 33 .
  • the program 38 may be recorded on the storage medium 40 and read using the drive device 37, or may be transmitted from an external device (not shown) to the computer device 30 via a network (not shown).
  • the input/output interface 35 exchanges data with peripheral devices (keyboard, mouse, display device, etc.) 39 .
  • the input/output interface 35 functions as means for acquiring or outputting data.
  • a bus 36 connects each component.
  • the information processing system can be implemented as a dedicated device.
  • the information processing system can be implemented based on a combination of multiple devices.
  • a processing method in which a program for realizing each component in the function of each embodiment is recorded in a storage medium, the program recorded in the storage medium is read as code, and a computer executes the processing method is also included in the scope of each embodiment. . That is, a computer-readable storage medium is also included in the scope of each embodiment. Further, each embodiment includes a storage medium in which the above-described program is recorded, and the program itself.
  • the storage medium is, for example, a floppy (registered trademark) disk, hard disk, optical disk, magneto-optical disk, CD (Compact Disc)-ROM, magnetic tape, non-volatile memory card, or ROM, but is not limited to this example.
  • the programs recorded on the storage medium are not limited to programs that execute processing independently, but also work together with other software and expansion board functions to run on an OS (Operating System) to execute processing.
  • a program for executing the program is also included in the category of each embodiment.
  • reading unit 11 input unit 12 output unit 100 user terminal 110 acquisition unit 120 authentication unit 130 registration unit 140 service providing unit 150 second authentication unit 200 server

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