WO2022247263A1 - 用户状态监护方法、装置及系统、计算机可读存储介质 - Google Patents

用户状态监护方法、装置及系统、计算机可读存储介质 Download PDF

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Publication number
WO2022247263A1
WO2022247263A1 PCT/CN2021/141469 CN2021141469W WO2022247263A1 WO 2022247263 A1 WO2022247263 A1 WO 2022247263A1 CN 2021141469 W CN2021141469 W CN 2021141469W WO 2022247263 A1 WO2022247263 A1 WO 2022247263A1
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Prior art keywords
user
communication device
status
change information
networking
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English (en)
French (fr)
Inventor
高翔
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Spreadtrum Communications Shanghai Co Ltd
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Spreadtrum Communications Shanghai Co Ltd
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/029—Location-based management or tracking services
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING SYSTEMS, e.g. PERSONAL CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/02—Alarms for ensuring the safety of persons
    • G08B21/04—Alarms for ensuring the safety of persons responsive to non-activity, e.g. of elderly persons
    • G08B21/0438—Sensor means for detecting
    • G08B21/0469—Presence detectors to detect unsafe condition, e.g. infrared sensor, microphone
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/08—Testing, supervising or monitoring using real traffic
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W48/00—Access restriction; Network selection; Access point selection
    • H04W48/18—Selecting a network or a communication service

Definitions

  • the present invention relates to the field of computer technology, in particular to a user state monitoring method, device and system, and a computer-readable storage medium.
  • the technical problem solved by the invention is how to improve the accuracy of state monitoring for users living alone.
  • an embodiment of the present invention provides a user status monitoring method, the user status monitoring method includes: acquiring the networking status of the communication device of the user, and the networking status indicates whether the communication device is connected to the network; When the networking state is accessing the network, acquire location change information of the communication device, where the location change information indicates whether the communication area of the communication device has changed; determine the The user's security status.
  • the determining the security state of the user at least according to the location change information includes: determining the security state of the user according to the location change information or the networking status of the user within an active time period.
  • the determining the security status of the user at least according to the location change information includes: if the location change information indicates that the communication area of the communication device is within a monitoring communication range and the duration of no change exceeds a first preset If a threshold is set, it is determined that the security state of the user is a dangerous state.
  • the determining the security status of the user at least according to the location change information includes: if the location change information indicates that the communication area of the communication device is within a monitoring communication range and has not changed beyond a first preset threshold , the life data of the user is obtained, and the life data includes one or more of the following: water consumption, electricity consumption, gas consumption and heating consumption; if the user’s life data does not reach the second preset When the threshold is set, it is determined that the security state of the user is a dangerous state.
  • the user status monitoring method further includes: sending warning information to the supervisory user bound to the user.
  • determining the security status of the user at least according to the networking status includes: if the networking status is not connected to the network and the duration exceeds a third preset threshold, acquiring the user's life data and Access control status, the life data includes one or more of the following: water usage, electricity usage, gas usage and heating usage; determine the security status of the user according to the living data and access status.
  • the obtaining the location change information of the communication device includes: when the communication device accesses the network through cellular technology, obtaining the change information of the cell where the communication device resides, the routing area, and the tracking area, to As the location change information; or, when the communication device accesses the network through a wireless technology, acquiring change information of an access point device identifier accessed by the communication device as the location change information; or, When the communication device accesses the network through Bluetooth technology, acquiring change information of the Bluetooth beacon of the communication device as the position change information; or, when the communication device accesses the network through short-distance communication technology, Acquiring change information of the communication coverage of the communication device as the position change information.
  • the acquiring the networking status and location change information of the user's communication device includes: acquiring the networking status and location change information of the communication device from a database of a network operator where the communication device is registered.
  • the method further includes: if the position change information indicates that the communication area of the communication device is not within the monitoring communication range, ending the current monitoring.
  • the obtaining the networking status of the user's communication device includes: obtaining indication information of the communication device or a network operator registered with the communication device, the indication information indicating that the communication device enters a monitoring communication range; Obtain the networking state of the communication device in response to the indication information.
  • the embodiment of the present invention also discloses a user status monitoring device, which includes: a networking status acquisition module, used to acquire the networking status of the user's communication equipment, the networking status represents the communication Whether the device is connected to the network; the location information acquisition module is used to obtain the location change information of the communication device when the networking state is connected to the network, and the location change information indicates whether the communication area of the communication device has changed a security status determination module, configured to determine the security status of the user at least according to the location change information or the networking status.
  • a networking status acquisition module used to acquire the networking status of the user's communication equipment, the networking status represents the communication Whether the device is connected to the network
  • the location information acquisition module is used to obtain the location change information of the communication device when the networking state is connected to the network, and the location change information indicates whether the communication area of the communication device has changed
  • a security status determination module configured to determine the security status of the user at least according to the location change information or the networking status.
  • the embodiment of the present invention also discloses a user state monitoring system.
  • the user state monitoring system includes: an operator server; a communication device, used to access the network provided by the operator server; a monitoring server, including a memory and a processor.
  • a computer program that can run on the processor is stored in the memory, and the processor executes the steps of the user state monitoring method when running the computer program.
  • the user status monitoring system further includes: monitoring user equipment, configured to receive the alarm information sent by the monitoring server.
  • the embodiment of the present invention also discloses a computer-readable storage medium, on which a computer program is stored, and when the computer program is run by a processor, the steps of the user state monitoring method are executed.
  • the technical solution of the present invention by monitoring whether the user's communication device is connected to the network and mobility, it is determined whether the user's location changes, so as to determine whether the user is currently safe.
  • the technical solution of the present invention improves the prediction accuracy and prediction accuracy of detecting the user's life safety state through the Internet of Things device.
  • the technical solution of the present invention can use different methods to detect the connection status of different access technologies, so as to determine the location change information of the communication device and ensure the accuracy of the location change information. sex.
  • Fig. 1 is a schematic structural diagram of a user state monitoring system according to an embodiment of the present invention
  • FIG. 2 is a schematic structural diagram of another user status monitoring system according to an embodiment of the present invention.
  • Fig. 3 is a flow chart of a user state monitoring method according to an embodiment of the present invention.
  • Fig. 4 is the specific flowchart of a kind of user status monitoring method of the embodiment of the present invention.
  • Fig. 5 is a schematic structural diagram of a user state monitoring device according to an embodiment of the present invention.
  • the technical solution of the present invention by monitoring whether the user's communication device is connected to the network and mobility, it is determined whether the user's location changes, so as to determine whether the user is currently safe.
  • the technical solution of the present invention improves the prediction accuracy and prediction accuracy of detecting the user's life safety state through the Internet of Things device.
  • FIG. 1 is a schematic structural diagram of a user status monitoring system according to an embodiment of the present invention.
  • the users mentioned in the embodiments of the present invention may be users who live alone and have guardianship needs, such as elderly people living alone, disabled people living alone, etc., or users who have guardianship requirements under other living conditions.
  • the communication device mentioned in the embodiment of the present invention can be a device that can access the network through various practicable communication technologies, such as mobile phones, smart watches, various portable devices, etc.; the communication device can use cellular technology, short-distance wireless communication Technologies, such as WIFI, Bluetooth, ZigBee (also known as Zigbee), Lora, etc. to access the network.
  • WIFI wireless fidelity
  • Bluetooth wireless fidelity
  • ZigBee also known as Zigbee
  • Lora etc.
  • each communication device 10 may correspond to a user to be monitored.
  • a user to be monitored may also have multiple communication devices 10 , which is not limited in the embodiment of the present invention.
  • the communication device 10 may access the network provided by the operator server 20 .
  • the operator server 20 can determine the networking status of the communication device 10 according to whether the communication device 10 is connected to the network. When the communication device 10 accesses the network, the operator server 20 can also determine its location and location change information through information such as the cell where the communication device 10 resides and the access point it accesses.
  • the monitoring server 30 can acquire the networking status and location change information of each communication device 10 from the operator server 20 .
  • the acquisition of the networking status and location information of the communication device 10 by the operator server 20 and the monitoring server 30 is authorized by the user. For example, when the communication device 10 is powered on, the user is asked whether to authorize obtaining the location, and the location information of the communication device 10 is obtained after the user authorization is obtained.
  • the monitoring server 30 may acquire the networking status and location change information of the communication device 10 from the operator server 20, and determine the security status of the user at least according to the location variation information or the networking status.
  • the user's security status refers to whether the user's personal safety is safe.
  • the embodiment of the present invention determines whether the user's location has changed by monitoring whether the user's communication device is connected to the network and mobility, thereby Ability to determine if a user is currently safe.
  • the technical solution of the present invention improves the prediction accuracy and prediction accuracy of detecting the user's life safety state through the Internet of Things device.
  • the elderly leave their residences to go to the hospital for medical treatment, hospitalization, living with their children, going shopping, traveling, etc.
  • the indoor water consumption and electricity consumption basically do not change, but the communication equipment they use is in the network.
  • the status and location have changed, and it can be confirmed that the old man is safe at this time. Otherwise, if the communication device has not been connected to the Internet within a certain period of time, or the location of the communication device has not changed within a certain period of time, it can be confirmed that the elderly may be in a dangerous state.
  • FIG. 2 in the monitoring system shown in FIG. etc. can also access the core network through wireless access technology.
  • the wireless access technology includes but is not limited to Narrow Band Internet of Things (NB-IoT), LTE-M (LTE-Machine to Machine), WIFI, Bluetooth, etc.
  • NB-IoT Narrow Band Internet of Things
  • LTE-M LTE-Machine to Machine
  • WIFI Wireless Fidelity
  • Bluetooth etc.
  • the communication device 10 and other smart devices can access the core network through a WIFI access point, or access the core network through a base station, or access the core network through a low-power bluetooth beacon (Beacon).
  • a WIFI access point or access the core network through a base station
  • Beacon low-power bluetooth beacon
  • the operator management platform 20 (that is, the operator server) can confirm the networking status of each device through whether the communication device 10 and other smart devices are connected to the core network, and the operator management platform 20 can also determine the status of the communication device 10. Changes in location, ie mobility of the communication device 10 .
  • the operator management platform 20 may maintain a database, and the database includes networking status, location information, and location change information of multiple communication devices.
  • the communication device 10 is a cellular product (such as GSM/WCDMA/LTE, etc.), which accesses the core network through a base station, mobility can be determined through changes in the cell where it resides or location area, routing area, and tracking area; further Alternatively, positioning technologies, such as Enhanced Cell-ID (E-CID) or Observed Time Difference of Arrival (OTDOA), can also be used to obtain terminal location change data.
  • E-CID Enhanced Cell-ID
  • OTDOA Observed Time Difference of Arrival
  • the communication device 10 For the situation that the communication device 10 uses WiFi technology to access the core network, it can be based on whether there is a change in the access point (Access Point, AP) device, such as a change in the service set identifier (Service Set Identifier, SSID), or Corresponding to whether the AP is connected to a specific device, the determined mobility of the terminal is determined. If the communication device 10 is a Bluetooth low energy device, the mobility may be determined through a change of a Bluetooth beacon (Beacon).
  • Beacon Bluetooth beacon
  • the location information of the communication device 10 may be the identifier of the cell where it resides, the identifier of the routing area, the identifier of the tracking area, or the latitude and longitude information located by the specific positioning technology, or the SSID of the AP, Bluetooth beacons and the like are not limited in this embodiment of the present invention.
  • the monitoring server 30 can acquire the networking status of each device or the mobility of the communication device from the operator management platform 20 .
  • the operator management platform 20 can report the collected data to the monitoring server 30; the monitoring server 30 can also inquire from the operator management platform 20 to obtain the networking status or location change information of the corresponding equipment through instructions.
  • the monitoring server 30 can confirm the security status of the user according to the obtained data, that is, the networking status or location change information of the communication device 10 .
  • an alarm message is sent to the guardian device 40 or the community grid member device associated with the communication device 10, and the alarm message can specifically be a phone call, a short message, an email or an HTTP message.
  • the data obtained by the monitoring server 30 from the operator management platform 20 may include: whether the communication device is connected under each access technology, whether the connection to the WiFi access point or the Bluetooth beacon changes, the continuous disconnection time of each device, disconnection Network time point; whether the resident cell, location area, tracking area, and routing area under the cellular network in the networked state have changed, and whether the geographic location discovered by various positioning technologies such as E-CID and OTDOA has changed.
  • the monitoring server 30 can also maintain a database, which includes the mapping relationship between each user and the communication device 10 and other smart devices, the mapping relationship between each user and the guardian and the community grid member, and the status of each communication device at each moment. network status and location information.
  • the monitoring server 30 may determine the security status of the user only according to the location change information or the networking status of the user within the active time period.
  • the active time period can be set by the user or the guardian of the user, or can be set by the monitoring server 30 .
  • the active time period refers to the time period of human activities, for example, it may be from 7:00 a.m. to 9:00 p.m.
  • the gas IoT cloud platform, water supply IoT cloud platform, power supply IoT cloud platform, and access control IoT cloud platform can also obtain the data of gas meters, water meters, electricity meters, and door locks/access control through the core network.
  • the gas industry server, water supply industry server, power supply industry server, and access control industry server can respectively obtain corresponding data from the gas IoT cloud platform, water supply IoT cloud platform, power supply IoT cloud platform, and access control IoT cloud platform.
  • the monitoring server 30 can obtain the data of gas meters, water meters, electricity meters, and door locks/access control from the above-mentioned industry servers through network transmission protocols.
  • the monitoring server 30 combines the above gas meter, water meter, electric meter, door lock/access control data with the networking status and location change information of the communication device 10 to determine the user's security status.
  • the monitoring server 30 can use a network transmission protocol, such as Message Queuing Telemetry Transport (MQTT), Advanced Message Queuing Protocol (Advanced Message Queuing Protocol, AMQP), Hyper Text Transfer Protocol over SecureSocket Layer, HTTPs) etc. obtain data from the above-mentioned industry server, and also can obtain data from the above-mentioned industry server by calling the application programming interface (Application Programming Interface, API).
  • MQTT Message Queuing Telemetry Transport
  • AMQP Advanced Message Queuing Protocol
  • HTTPs Hyper Text Transfer Protocol over SecureSocket Layer
  • gas IoT cloud platform water supply IoT cloud platform, power supply IoT cloud platform, access control IoT cloud platform, and monitoring server 30 are authorized by the user to obtain the user's gas, water, electricity, and access control data.
  • the monitoring server 30 determines that the security status of the user is dangerous state.
  • the operator management platform 20 perceives a specific device (one or a group of devices, such as an elderly person may use a mobile phone and a watch with a calling function at the same time, and a device with WiFi or a low power Bluetooth function and other portable devices) within a certain period of time (such as 7:00 am to 9:00 pm); or disconnected from the Internet (maybe shut down or airplane mode, or there may be no WiFi or Bluetooth beacon connection around) for more than a certain period of time (For example, the location of the device and the connection have not changed for more than 12 hours), it can be confirmed that the user is in an unsafe state.
  • a specific device one or a group of devices, such as an elderly person may use a mobile phone and a watch with a calling function at the same time, and a device with WiFi or a low power Bluetooth function and other portable devices
  • a certain period of time such as 7:00 am to 9:00 pm
  • disconnected from the Internet maybe shut down or airplane mode, or there may be no WiFi or Bluetooth beacon connection around
  • the monitoring server 30 acquires the user's life data, and
  • the living data includes one or more of the following: water consumption, electricity consumption, gas consumption and heating consumption; when the living data of the user does not reach the second preset threshold, the monitoring server 30 determines that the user The safe state of is dangerous state.
  • the communication device 10 For example, if the communication device 10 is offline or its location has not changed for more than 12 hours, check the status of the smart door lock or smart door sensor to see if a door switch is detected within this time period. If it is not detected that the door is opened, then check that the amount of change of the water/electricity/gas meter in this time period is less than a certain value, then it can be determined that the user is in a dangerous state, which can also be called a no-life state, and the monitoring server 30 can send The guardian terminal 40 or the terminal 40 of community personnel (such as a grid member) sends an alarm message.
  • a dangerous state which can also be called a no-life state
  • the embodiment of the present invention also discloses a kind of user status monitoring method, described user status monitoring method may comprise the following steps:
  • Step S301 Obtain the networking status of the communication device of the user, the networking status indicates whether the communication device is connected to the network;
  • Step S302 When the networking state is accessing the network, acquire location change information of the communication device, where the location change information indicates whether the communication area of the communication device has changed;
  • Step S303 Determine the security status of the user at least according to the location change information or the networking status.
  • Each step of the user status monitoring method in the embodiment of the present invention may be executed by the monitoring server shown in FIG. 1 or FIG. 2 .
  • the user status monitoring method can be implemented in the form of a software program, and the software program runs in a processor integrated in a chip or a chip module.
  • the method may also be implemented by combining software with hardware, which is not limited in this application.
  • the location change information indicates that the communication area of the communication device is not within the monitoring communication range, then this monitoring is ended.
  • the monitoring communication range is usually fixed and can be preset by the user or the user's guardian, specifically, it can be the communication range where the user's residence is located, such as the coverage of the communication cell (cell) to which the user's residence belongs. That is to say, when the user is far away from the residence, such as traveling or shopping, the monitoring server will no longer collect the user's access control, water and electricity meter reading information, and device connection status, and will not make corresponding evaluations and alarms, etc., to reduce server traffic. load.
  • the instruction information of the communication device or the network operator registered with the communication device is obtained, and the instruction information indicates that the communication device enters the monitoring communication range; in response to the instruction The information acquires the networking state of the communication device.
  • the embodiment of the present invention triggers the monitoring server to start monitoring when the communication device enters the monitoring communication range, which can avoid false alarms caused by unnecessary monitoring by the monitoring server when the user is not in the residence, and improve user experience.
  • the monitoring period input by the user or the monitoring user bound to the user is obtained; and the network status of the communication device is periodically obtained on the start date of the monitoring period.
  • the user or the user's guardian can know the user's itinerary, such as traveling on May 1-May 15, the user or the user's guardian can preset the guardianship date that needs to be monitored, in order to The time when the user leaves the residence is removed from the date to avoid unnecessary monitoring and false alarms.
  • the monitoring server can obtain the user's networking status, location change data, life data, etc. in real time, and can also obtain the above information periodically, for example, every two hours, to reduce server load.
  • the embodiment of the present invention also discloses another user status monitoring method.
  • the user status monitoring method may include the following steps:
  • Step S401 Obtain the networking status of the communication device of the user, and determine whether the communication device is in the networking status, if yes, go to step S402, otherwise go to step S406.
  • Step S402 Determine whether the duration of no change in the position of the user's communication device exceeds the first preset threshold, if yes, go to step S403, otherwise go to step S407.
  • Step S403 Determine whether the access control status has not changed within the above duration, if yes, go to step S404, otherwise go to step S407.
  • Step S404 Determine whether the user's life data is smaller than the second preset threshold, if yes, go to step S405, otherwise go to step S407.
  • Step S405 trigger an alarm, and send alarm information to the supervisory user bound to the user.
  • Step S406 Determine whether the disconnection duration exceeds the third preset threshold, if yes, go to step S403, otherwise go to step S407.
  • Step S407 End this monitoring.
  • the old user location is judged according to the information reported or queried by the network management platform of the operator.
  • the position of the communication device does not change for a long time, and the time for being offline is long, it is judged based on the status of the access control and life data, and the user status is evaluated from multiple factors and dimensions to ensure the accuracy of user status evaluation.
  • the "no change in the position of the communication device" mentioned in the embodiment of the present invention may mean that the positions of the above-mentioned multiple communication devices do not change, and the off-network of the communication device may mean that the above-mentioned multiple The locations of the communication devices are all off-net.
  • the embodiment of the present invention also discloses a user status monitoring device, and the user status monitoring device 50 may include:
  • a networking status acquisition module 501 configured to acquire the networking status of the communication device of the user, the networking status indicating whether the communication device is connected to the network;
  • a location information acquisition module 502 configured to acquire location change information of the communication device when the networking state is accessing the network, where the location change information indicates whether the communication area of the communication device has changed;
  • a security status determining module 503, configured to determine the security status of the user at least according to the location change information or the networking status.
  • the above-mentioned user status monitoring device 50 may correspond to a chip with a user status monitoring function in a network device, such as a SOC (System-On-a-Chip, system on chip), a baseband chip, etc.; or correspond to a chip in a network device It includes a chip module with a user status monitoring function; or corresponds to a chip module with a user status monitoring function chip, or corresponds to a network device.
  • a network device such as a SOC (System-On-a-Chip, system on chip), a baseband chip, etc.
  • each module/unit contained in the product may be a software module/unit, or a hardware module/unit, or may be partly a software module/unit and partly a hardware module/unit.
  • each module/unit contained therein may be realized by hardware such as a circuit, or at least some modules/units may be realized by a software program, and the software program Running on the integrated processor inside the chip, the remaining (if any) modules/units can be realized by means of hardware such as circuits; They are all realized by means of hardware such as circuits, and different modules/units can be located in the same component (such as chips, circuit modules, etc.) or different components of the chip module, or at least some modules/units can be realized by means of software programs, The software program runs on the processor integrated in the chip module, and the remaining (if any) modules/units can be realized by hardware such as circuits; Each unit/unit can be realized by means of hardware such as a
  • the embodiment of the present invention also discloses a storage medium, the storage medium is a computer-readable storage medium, on which a computer program is stored, and when the computer program is running, the user status monitoring shown in FIG. 3 or FIG. 4 can be executed. method steps.
  • the storage medium may include ROM, RAM, magnetic or optical disks, and the like.
  • the storage medium may also include a non-volatile memory (non-volatile) or a non-transitory (non-transitory) memory, and the like.
  • the embodiment of the present invention also discloses a user equipment.
  • the user equipment may include a memory and a processor, and a computer program that can run on the processor is stored in the memory. When the processor runs the computer program, it can execute the steps of the user status monitoring method shown in FIG. 3 or FIG. 4 .
  • the user equipment includes, but is not limited to, terminal equipment such as mobile phones, computers, and tablet computers.
  • Multiple appearing in the embodiments of the present application means two or more.
  • the processor may be a central processing unit (CPU for short), and the processor may also be other general-purpose processors, digital signal processors (digital signal processor, DSP for short) , application specific integrated circuit (ASIC for short), off-the-shelf programmable gate array (field programmable gate array, FPGA for short) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc.
  • a general-purpose processor may be a microprocessor, or the processor may be any conventional processor, or the like.
  • the disclosed methods, devices and systems can be implemented in other ways.
  • the device embodiments described above are only illustrative; for example, the division of the units is only a logical function division, and there may be other division methods in actual implementation; for example, multiple units or components can be combined or May be integrated into another system, or some features may be ignored, or not implemented.
  • the mutual coupling or direct coupling or communication connection shown or discussed may be through some interfaces, and the indirect coupling or communication connection of devices or units may be in electrical, mechanical or other forms.
  • the units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place, or may be distributed to multiple network units. Part or all of the units can be selected according to actual needs to achieve the purpose of the solution of this embodiment.
  • each functional unit in each embodiment of the present invention may be integrated into one processing unit, each unit may be physically included separately, or two or more units may be integrated into one unit.
  • the above-mentioned integrated units can be implemented in the form of hardware, or in the form of hardware plus software functional units.
  • the above-mentioned integrated units implemented in the form of software functional units may be stored in a computer-readable storage medium.
  • the above-mentioned software functional units are stored in a storage medium, and include several instructions to enable a computer device (which may be a personal computer, server, or network device, etc.) to execute some steps of the methods described in various embodiments of the present invention.

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Abstract

一种用户状态监护方法、装置及系统、计算机可读存储介质，用户状态监护方法包括：获取用户的通信设备的联网状态，所述联网状态表示所述通信设备是否接入网络；在所述联网状态为接入网络时，获取所述通信设备的位置变化信息，所述位置变化信息表示所述通信设备的通信区域是否发生变化；至少根据所述位置变化信息或所述联网状态确定所述用户的安全状态。通过本发明技术方案能够提升独居用户状态监控的准确性。

Description

用户状态监护方法、装置及系统、计算机可读存储介质
本申请要求2021年5月27日提交中国专利局、申请号为202110581537.1、发明名称为“用户状态监护方法、装置及系统、计算机可读存储介质”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本发明涉及计算机技术领域，尤其涉及一种用户状态监护方法、装置及系统、计算机可读存储介质。
背景技术
随着社会逐步老龄化，独居长者越来越多，与其他老年人相比，独居老年人的死亡风险更高。
目前部分行业在试点独居智慧预警系统，例如当独居老人家中超过12小时用水不足0.01立方米时，系统会判断老人家中有事，并及时向居委会预警。之后，居委会干部接报立刻上门走访，确认情况。
但是，现有的实现方案仅关注室内各种计量设备的计量过程，例如通过用水量进行预警。这样带来的问题是预警不准确，例如老人就诊、住院、去子女家居住、出门逛街、旅游等场景下，会带来假警。这些场景下社区工作人员会投入更多的精力以和老人及其家人更多次联系进行确认，不仅增加了社区网格员的工作量，也一定程度打扰了老人的正常生活，甚至引发老人亲属不必要的恐慌。
发明内容
本发明解决的技术问题是如何提升独居用户状态监控的准确性。
为解决上述技术问题，本发明实施例提供一种用户状态监护方法，用户状态监护方法包括：获取用户的通信设备的联网状态，所述 联网状态表示所述通信设备是否接入网络；在所述联网状态为接入网络时，获取所述通信设备的位置变化信息，所述位置变化信息表示所述通信设备的通信区域是否发生变化；至少根据所述位置变化信息或所述联网状态确定所述用户的安全状态。
可选的，所述至少根据所述位置变化信息确定所述用户的安全状态包括：根据所述用户在活跃时间段内的所述位置变化信息或所述联网状态确定所述用户的安全状态。
可选的，所述至少根据所述位置变化信息确定所述用户的安全状态包括：如果所述位置变化信息表示所述通信设备的通信区域位于监控通信范围且未发生变化持续时间超过第一预设门限，则确定所述用户的安全状态为危险状态。
可选的，所述至少根据所述位置变化信息确定所述用户的安全状态包括：如果所述位置变化信息表示所述通信设备的通信区域位于监控通信范围且未发生变化超过第一预设门限，则获取所述用户的生活数据，所述生活数据包括以下一种或多种：水使用量、电使用量、燃气使用量和暖气使用量；在所述用户的生活数据未达到第二预设门限时，确定所述用户的安全状态为危险状态。
可选的，所述用户状态监护方法还包括：向所述用户绑定的监管用户发送告警信息。
可选的，所述至少根据所述联网状态确定所述用户的安全状态包括：如果所述联网状态为未接入网络且持续时间超过第三预设门限，则获取所述用户的生活数据以及门禁状态，所述生活数据包括以下一种或多种：水使用量、电使用量、燃气使用量和暖气使用量；根据所述生活数据以及门禁状态确定所述用户的安全状态。
可选的，所述获取所述通信设备的位置变化信息包括：在所述通信设备通过蜂窝技术接入网络时，获取所述通信设备的驻留小区、路由区域、跟踪区域的变化信息，以作为所述位置变化信息；或者，在 所述通信设备通过无线技术接入网络时，获取所述通信设备所接入的接入点设备标识的变化信息，以作为所述位置变化信息；或者，在所述通信设备通过蓝牙技术接入网络时，获取所述通信设备的蓝牙信标的变化信息，以作为所述位置变化信息；或者，在所述通信设备通过短距离通信技术接入网络时，获取所述通信设备的通信覆盖范围的变化信息，以作为所述位置变化信息。
可选的，所述获取用户的通信设备的联网状态以及位置变化信息包括：从所述通信设备所注册的网络运营商的数据库中获取所述通信设备的联网状态以及位置变化信息。
可选的，所述获取所述通信设备的位置变化信息之后还包括：如果所述位置变化信息表示所述通信设备的通信区域未处于监控通信范围，则结束本次监测。
可选的，所述获取用户的通信设备的联网状态包括：获取所述通信设备或所述通信设备所注册的网络运营商的指示信息，所述指示信息指示所述通信设备进入监控通信范围；响应于所述指示信息获取所述通信设备的联网状态。
为解决上述技术问题，本发明实施例还公开了一种用户状态监护装置，用户状态监护装置包括：联网状态获取模块，用于获取用户的通信设备的联网状态，所述联网状态表示所述通信设备是否接入网络；位置信息获取模块，用于在所述联网状态为接入网络时，获取所述通信设备的位置变化信息，所述位置变化信息表示所述通信设备的通信区域是否发生变化；安全状态确定模块，用于至少根据所述位置变化信息或所述联网状态确定所述用户的安全状态。
本发明实施例还公开了一种用户状态监护系统，用户状态监护系统包括：运营商服务器；通信设备，用以接入所述运营商服务器提供的网络；监控服务器，包括存储器和处理器，所述存储器上存储有可在所述处理器上运行的计算机程序，所述处理器运行所述计算机程序时执行所述用户状态监护方法的步骤。
可选的，所述用户状态监护系统还包括：监管用户设备，用以接收所述监控服务器发送的告警信息。
本发明实施例还公开了一种计算机可读存储介质，其上存储有计算机程序，所述计算机程序被处理器运行时执行所述用户状态监护方法的步骤。
与现有技术相比，本发明实施例的技术方案具有以下有益效果：
本发明技术方案中，通过对用户的通信设备是否接入网络以及移动性监测，确定用户的位置是否发生变化，从而能够确定用户当前是否安全。本发明技术方案提升了通过物联网设备检测用户生活安全状态的预测精度以及预测准确性。
进一步地，对于通信设备利用不同接入技术接入网络的情况，本发明技术方案能够采用不同的方式检测不同接入技术的连接情况，从而确定通信设备的位置变化信息，保证位置变化信息的准确性。
附图说明
图1是本发明实施例一种用户状态监护系统的结构示意图；
图2是本发明实施例另一种用户状态监护系统的结构示意图；
图3是本发明实施例一种用户状态监护方法的流程图；
图4是本发明实施例一种用户状态监护方法的具体流程图；
图5是本发明实施例一种用户状态监护装置的结构示意图。
具体实施方式
如背景技术中所述，现有的实现方案仅关注室内各种计量设备的计量过程，例如通过用水量进行预警。这样带来的问题是预警不准确，例如老人就诊、住院、去子女家居住、出门逛街、旅游等场景下，会带来假警。这些场景下社区工作人员会投入更多的精力以和老人及其家人更多次联系进行确认，不仅增加了社区网格员的工作量，也一定 程度打扰了老人的正常生活，甚至引发老人亲属不必要的恐慌。
本发明技术方案中，通过对用户的通信设备是否接入网络以及移动性监测，确定用户的位置是否发生变化，从而能够确定用户当前是否安全。本发明技术方案提升了通过物联网设备检测用户生活安全状态的预测精度以及预测准确性。
为使本发明的上述目的、特征和优点能够更为明显易懂，下面结合附图对本发明的具体实施例做详细的说明。
图1是本发明实施例一种用户状态监护系统的结构示意图。
本发明实施例所称用户可以是独自居住并且具有监护需求的用户，例如独居老人、独自居住的残疾人群等，或者也可以是其他居住条件下具有监护需求的用户。
本发明实施例所称通信设备可以是能够通过各种可实施的通信技术接入网络的设备，例如手机、智能手表、各种便携设备等；所述通信设备可以通过蜂窝技术、短距离无线通信技术，例如，WIFI、蓝牙、ZigBee(也称紫蜂)、Lora等接入网络。
在图1所示的监护系统中，每一通信设备10可以对应一个待监护的用户，当然，一个待监护的用户也可以具有多个通信设备10，本发明实施例对此不作限制。
具体实施中，通信设备10可以接入所述运营商服务器20提供的网络。运营商服务器20根据通信设备10是否接入网络能够确定通信设备10的联网状态。在通信设备10接入网络时，运营商服务器20还可以通过通信设备10所驻留的小区、所接入的接入点等信息确定其位置以及位置变化信息。
监控服务器30可以从运营商服务器20处获取各个通信设备10的联网状态以及位置变化信息。
需要说明的是，关于运营商服务器20以及监控服务器30获取通 信设备10的联网状态以及位置信息是经过用户授权的。例如，在通信设备10开机时，询问用户是否授权获取位置，并在获得用户授权后获取通信设备10的位置信息。
监控服务器30可以从运营商服务器20获取通信设备10的联网状态以及位置变化信息，并至少根据所述位置变化信息或所述联网状态确定所述用户的安全状态。用户的安全状态是指用户的人身是否安全。
相对于现有技术中通过用户室内设备的计量数据，例如用水量监测用户的安全，本发明实施例通过对用户的通信设备是否接入网络以及移动性监测，确定用户的位置是否发生变化，从而能够确定用户当前是否安全。本发明技术方案提升了通过物联网设备检测用户生活安全状态的预测精度以及预测准确性。
在一个具体的应用场景中，老人离开住所去医院就诊、住院、去子女家居住、出门逛街、旅游等，其室内的用水量、用电量等基本没有变化，但其使用的通信设备处于联网状态并且位置发生了变化，此时可以确认老人是安全的。否则，通信设备在一定时间长度内未联网，或者通信设备的位置在一定时间长度内未发生变化，则可以确认老人可能处于危险状态中。
在本发明一个非限制性的实施例中，请参照图2，在图2所示的监护系统中，除了通信设备10之外，其他智能设备(如燃气表、水表、电表、门禁/门锁等)也可以通过无线接入技术接入核心网。
具体地，无线接入技术包括但不限于窄带物联网(Narrow Band Internet of Things,NB-IoT)、LTE-M(LTE-Machine to Machine)、WIFI、蓝牙等。
具体实施中，通信设备10和其他智能设备可以通过WIFI接入点接入核心网，也可以通过基站接入核心网，还可以通过低功耗蓝牙信标(Beacon)接入核心网。
本实施例中，运营商管理平台20(也即运营商服务器)能够通过通信设备10和其他智能设备是否接入核心网确认各个设备的联网状态，运营商管理平台20还可以确定通信设备10的位置变化，也即通信设备10的移动性。具体地，运营商管理平台20可以维护一个数据库，所述数据库包括多个通信设备的联网状态、位置信息以及位置变化信息。
具体而言，对于通信设备10为蜂窝产品(如GSM/WCDMA/LTE等)，其通过基站接入核心网，可以通过驻留小区或者位置区、路由区、跟踪区的变化确定移动性；进一步地，还可以采用定位技术，如增强型小区标识(Enhanced Cell-ID,E-CID)或者观察到达时间差(Observed Time Difference of Arrival,OTDOA)，获取的终端位置变化数据。对于通信设备10采用WiFi技术接入核心网的情况，可以依据接入的接入点(Access Point,AP)设备是否有变化，例如体现为服务集标识(Service Set Identifier,SSID)的变化，或者对应AP是否连接了特定设备，来确定终端的确定移动性。对于通信设备10为低功耗蓝牙设备，则可以通过蓝牙信标(Beacon)的变化确定移动性。
也就是说，通信设备10的位置信息可以是其驻留小区的标识，路由区的标识、跟踪区的标识，也可以是具体的定位技术所定位到的经纬度信息，还可以是AP的SSID、蓝牙信标等，本发明实施例对此不作限制。
监控服务器30可以从运营商管理平台20获取各个设备的联网状态或通信设备的移动性。具体实施中，运营商管理平台20可以将采集到的数据上报至监控服务器30；监控服务器30也可以通过指令从运营商管理平台20查询获得相应设备的联网状态或位置变化信息。监控服务器30能够根据所获得的数据，也即通信设备10的联网状态或位置变化信息确认用户的安全状态。并在用户处于非安全状态时向通信设备10关联的监护人设备40或社区网格员设备发送告警信息，所述告警信息具体可以是电话、短信、邮件或HTTP消息。
进一步地，监控服务器30从运营商管理平台20获取的数据可以包括：通信设备在各接入技术下是否连接、连接WiFi接入点或蓝牙信标是否发生变化、各设备连续脱网时间、脱网时间点；联网状态下蜂窝网络下驻留小区、位置区、跟踪区、路由区是否发生变化、采用各种定位技术如E-CID、OTDOA等发现的地理位置是否发生变化。
具体实施中，监控服务器30也可以维护一个数据库，所述数据库包括各个用户与通信设备10以及其他智能设备的映射关系、各个用户与监护人以及社区网格员的映射关系、各个通信设备在各个时刻的联网状态以及位置信息等。
进一步地，监控服务器30可以仅根据用户在活跃时间段内的所述位置变化信息或所述联网状态确定所述用户的安全状态。所述活跃时间段可以是由用户或用户的监护人设置，也可以由监控服务器30设置。活跃时间段是指人类活动的时间段，例如可以是早7点到晚9点。
继续参照图2，燃气IoT云平台、供水IoT云平台、供电IoT云平台、门禁IoT云平台也可以通过核心网分别获取燃气表、水表、电表、门锁/门禁的数据。相应地，燃气行业服务器、供水行业服务器、供电行业服务器、门禁行业服务器可以分别从燃气IoT云平台、供水IoT云平台、供电IoT云平台、门禁IoT云平台获取相应的数据。监控服务器30可以通过网络传输协议从上述行业服务器中获取燃气表、水表、电表、门锁/门禁的数据。监控服务器30将上述燃气表、水表、电表、门锁/门禁的数据与通信设备10的联网状态、位置变化信息结合判断用户的安全状态。
具体地，监控服务器30可以通过网络传输协议，如消息队列遥测传输(Message Queuing Telemetry Transport,MQTT)、高级消息队列协议(Advanced Message Queuing Protocol,AMQP)、超文本传输安全协议(Hyper Text Transfer Protocol over SecureSocket Layer,HTTPs)等从上述行业服务器获取数据，也可以通过应用程序接口(Application  Programming Interface，API)调用的方式从上述行业服务器获取数据。
需要说明的是，燃气IoT云平台、供水IoT云平台、供电IoT云平台、门禁IoT云平台、监控服务器30获取用户的燃气、水电、门禁数据是经过用户授权的。
在一个具体实施例中，如果所述位置变化信息表示所述通信设备的通信区域位于监控通信范围且未发生变化持续时间超过第一预设门限，则监控服务器30确定所述用户的安全状态为危险状态。
在一个具体的应用场景中，运营商管理平台20通过无线设备移动性信息，感知特定设备(一个或一组设备，例如老年人可能同时使用手机和有通话功能的手表，以及带WiFi或者低功耗蓝牙功能等便携设备)在一定时间(例如早7点到晚9点)内没有位置变化；或者脱网(可能是关机或者飞行模式，也可能周围没有WiFi或蓝牙信标连接)超过一定时间(例如超过12小时设备位置、连接未发生变化)，则可以确认用户处于非安全状态。
在另一个具体实施例中，如果所述位置变化信息表示所述通信设备的通信区域位于监控通信范围且未发生变化超过第一预设门限，则监控服务器30获取所述用户的生活数据，所述生活数据包括以下一种或多种：水使用量、电使用量、燃气使用量和暖气使用量；在所述用户的生活数据未达到第二预设门限时，监控服务器30确定所述用户的安全状态为危险状态。
例如，通信设备10脱网或位置未发生变化超过12小时，则查看智能门锁或智能门磁的状态，是否在该时间段内检测到门开关。如果没有检测到门打开，则查看该时间段内的水/电/燃气表的变化量小于某一特定值，则可以确定用户处于危险状态，也可以称为无生活状态，监控服务器30可以向监护人终端40或社区人员(如网格员)终端40发送告警信息。
请参照图3，本发明实施例还公开了一种用户状态监护方法，所 述用户状态监护方法可以包括以下步骤：
步骤S301：获取用户的通信设备的联网状态，所述联网状态表示所述通信设备是否接入网络；
步骤S302：在所述联网状态为接入网络时，获取所述通信设备的位置变化信息，所述位置变化信息表示所述通信设备的通信区域是否发生变化；
步骤S303：至少根据所述位置变化信息或所述联网状态确定所述用户的安全状态。
需要指出的是，本实施例中各个步骤的序号并不代表对各个步骤的执行顺序的限定。
本发明实施例的用户状态监护方法的各个步骤可以由图1或图2中所示的监控服务器执行。
可以理解的是，在具体实施中，所述用户状态监护方法可以采用软件程序的方式实现，该软件程序运行于芯片或芯片模组内部集成的处理器中。该方法也可以采用软件结合硬件的方式实现，本申请不作限制。
本发明一个非限制性的实施例中，如果所述位置变化信息表示所述通信设备的通信区域未处于监控通信范围，则结束本次监测。
具体地，所述监控通信范围通常是固定的，可以由用户或用户的监护人预先设置，具体可以是用户住所所处的通信范围，如用户住宅所属的通信小区(cell)的覆盖范围。也就是说，当用户远离住所，如外出旅游、购物时，监控服务器将不再收集用户门禁、水电气表读数信息、设备连接情况，也不会做出相应评估、报警等，以减小服务器的负载。
本发明一个非限制性的实施例中，获取所述通信设备或所述通信设备所注册的网络运营商的指示信息，所述指示信息指示所述通信设 备进入监控通信范围；响应于所述指示信息获取所述通信设备的联网状态。
本实施例中，对于用户远离住所一段时间，再次回到住所的情况，监控服务器如何确定何时开始监测用户的安全状态。此时可以由运营商或者通信设备主动通知监控服务器，以指示通信设备进入监控通信范围。例如用户住宅所属通信小区信息是固定的，移动运营商可以知道通讯设备再次进入该小区、或者在小区内开机；对于蓝牙、wifi热点，通信设备再次连接，此时蓝牙信标、wifi设备可以主动通知监控服务器用户上线，也即通信设备进入监控通信范围。也就是说，本发明实施例通过在通信设备进入监控通信范围时触发监控服务器开始监测，能够避免监控服务器在用户不在住所时不必要的监测导致的假警，提升用户体验。
本发明一个非限制性的实施例中，获取所述用户或所述用户绑定的监管用户输入的监护时期；在所述监护时期的开始日期周期性地获取所述通信设备的联网状态。
本实施例中，由于用户或用户的监护人是能够获知用户的行程，例如在5月1日-5月15日外出旅游，那么用户或用户的监护人可以预先设置需要监控的监护日期，以在监护日期内将用户离开住所的时间去除，以避免不必要的监测和假警。
监控服务器可以实时获取用户的联网状态、位置变化数据、生活数据等，也可以周期性地获取上述信息，例如每两个小时获取上述信息，以减少服务器负载。
在一个具体实施例中，请参照图4，本发明实施例还公开了另一种用户状态监护方法。所述用户状态监护方法可以包括以下步骤：
步骤S401：获取用户的通信设备的联网状态，并判断通信设备是否处于联网状态，如果是，则进入步骤S402，否则进入步骤S406。
步骤S402：判断用户的通信设备的位置无变化持续时间是否超 过第一预设门限，如果是，则进入步骤S403，否则进入步骤S407。
步骤S403：判断在上述持续时间内门禁状态是否无变化，如果是，则进入步骤S404，否则进入步骤S407。
步骤S404：判断用户的生活数据是否小于第二预设门限，如果是，则进入步骤S405，否则进入步骤S407。
步骤S405：告警触发，向用户绑定的监管用户发送告警信息。
步骤S406：判断脱网持续时间是否超过第三预设门限，如果是，则进入步骤S403，否则进入步骤S407。
步骤S407：结束本次监测。
本发明实施例中，对于独居用户状态监控，在判断各计量表的数据变化量、门禁状态变化前，先根据运营商网管平台上报或者查询的信息，进行老用户位置判断。当通信设备的位置无变化持续时间较长、脱网持续时间较长时，结合门禁的状态以及生活数据进行判断，从多个因素多种维度评估用户状态，保证了用户状态评估的准确性。
需要说明的是，在用户具有多个通信设备的情况下，本发明实施例所称通信设备的位置无变化可以是上述多个通信设备的位置均无变化，通信设备脱网可以是上述多个通信设备的位置均脱网。
请参照图5，本发明实施例还公开了一种用户状态监护装置，用户状态监护装置50可以包括：
联网状态获取模块501，用于获取用户的通信设备的联网状态，所述联网状态表示所述通信设备是否接入网络；
位置信息获取模块502，用于在所述联网状态为接入网络时，获取所述通信设备的位置变化信息，所述位置变化信息表示所述通信设备的通信区域是否发生变化；
安全状态确定模块503，用于至少根据所述位置变化信息或所述 联网状态确定所述用户的安全状态。
关于所述用户状态监护装置50的工作原理、工作方式的更多内容，可以参照图1至图4中的相关描述，这里不再赘述。
在具体实施中，上述用户状态监护装置50可以对应于网络设备中具有用户状态监护功能的芯片，例如SOC(System-On-a-Chip，片上系统)、基带芯片等；或者对应于网络设备中包括具有用户状态监护功能的芯片模组；或者对应于具有用户状态监护功能芯片的芯片模组，或者对应于网络设备。
关于上述实施例中描述的各个装置、产品包含的各个模块/单元，其可以是软件模块/单元，也可以是硬件模块/单元，或者也可以部分是软件模块/单元，部分是硬件模块/单元。例如，对于应用于或集成于芯片的各个装置、产品，其包含的各个模块/单元可以都采用电路等硬件的方式实现，或者，至少部分模块/单元可以采用软件程序的方式实现，该软件程序运行于芯片内部集成的处理器，剩余的(如果有)部分模块/单元可以采用电路等硬件方式实现；对于应用于或集成于芯片模组的各个装置、产品，其包含的各个模块/单元可以都采用电路等硬件的方式实现，不同的模块/单元可以位于芯片模组的同一组件(例如芯片、电路模块等)或者不同组件中，或者，至少部分模块/单元可以采用软件程序的方式实现，该软件程序运行于芯片模组内部集成的处理器，剩余的(如果有)部分模块/单元可以采用电路等硬件方式实现；对于应用于或集成于终端的各个装置、产品，其包含的各个模块/单元可以都采用电路等硬件的方式实现，不同的模块/单元可以位于终端内同一组件(例如，芯片、电路模块等)或者不同组件中，或者，至少部分模块/单元可以采用软件程序的方式实现，该软件程序运行于终端内部集成的处理器，剩余的(如果有)部分模块/单元可以采用电路等硬件方式实现。
本发明实施例还公开了一种存储介质，所述存储介质为计算机可读存储介质，其上存储有计算机程序，所述计算机程序运行时可以执 行图3或图4中所示的用户状态监护方法的步骤。所述存储介质可以包括ROM、RAM、磁盘或光盘等。所述存储介质还可以包括非挥发性存储器(non-volatile)或者非瞬态(non-transitory)存储器等。
本发明实施例还公开了一种用户设备，所述用户设备可以包括存储器和处理器，所述存储器上存储有可在所述处理器上运行的计算机程序。所述处理器运行所述计算机程序时可以执行图3或图4中所示的用户状态监护方法的步骤。所述用户设备包括但不限于手机、计算机、平板电脑等终端设备。
应理解，本文中术语“和/或”，仅仅是一种描述关联对象的关联关系，表示可以存在三种关系，例如，A和/或B，可以表示：单独存在A，同时存在A和B，单独存在B这三种情况。另外，本文中字符“/“，表示前后关联对象是一种“或”的关系。
本申请实施例中出现的“多个”是指两个或两个以上。
本申请实施例中出现的第一、第二等描述，仅作示意与区分描述对象之用，没有次序之分，也不表示本申请实施例中对设备个数的特别限定，不能构成对本申请实施例的任何限制。
应理解，本申请实施例中，所述处理器可以为中央处理单元(central processing unit，简称CPU)，该处理器还可以是其他通用处理器、数字信号处理器(digital signal processor，简称DSP)、专用集成电路(application specific integrated circuit，简称ASIC)、现成可编程门阵列(field programmable gate array，简称FPGA)或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件等。通用处理器可以是微处理器或者该处理器也可以是任何常规的处理器等。
在本申请所提供的几个实施例中，应该理解到，所揭露的方法、装置和系统，可以通过其它的方式实现。例如，以上所描述的装置实施例仅仅是示意性的；例如，所述单元的划分，仅仅为一种逻辑功能划分，实际实现时可以有另外的划分方式；例如多个单元或组件可以 结合或者可以集成到另一个系统，或一些特征可以忽略，或不执行。另一点，所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些接口，装置或单元的间接耦合或通信连接，可以是电性，机械或其它的形式。
所述作为分离部件说明的单元可以是或者也可以不是物理上分开的，作为单元显示的部件可以是或者也可以不是物理单元，即可以位于一个地方，或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例方案的目的。
另外，在本发明各个实施例中的各功能单元可以集成在一个处理单元中，也可以是各个单元单独物理包括，也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现，也可以采用硬件加软件功能单元的形式实现。
上述以软件功能单元的形式实现的集成的单元，可以存储在一个计算机可读取存储介质中。上述软件功能单元存储在一个存储介质中，包括若干指令用以使得一台计算机设备(可以是个人计算机，服务器，或者网络设备等)执行本发明各个实施例所述方法的部分步骤。
虽然本发明披露如上，但本发明并非限定于此。任何本领域技术人员，在不脱离本发明的精神和范围内，均可作各种更动与修改，因此本发明的保护范围应当以权利要求所限定的范围为准。

Claims (14)

  1. 一种用户状态监护方法，其特征在于，包括：
    获取用户的通信设备的联网状态，所述联网状态表示所述通信设备是否接入网络；
    在所述联网状态为接入网络时，获取所述通信设备的位置变化信息，所述位置变化信息表示所述通信设备的通信区域是否发生变化；
    至少根据所述位置变化信息或所述联网状态确定所述用户的安全状态。
  2. 根据权利要求1所述的用户状态监护方法，其特征在于，所述至少根据所述位置变化信息确定所述用户的安全状态包括：
    根据所述用户在活跃时间段内的所述位置变化信息或所述联网状态确定所述用户的安全状态。
  3. 根据权利要求1所述的用户状态监护方法，其特征在于，所述至少根据所述位置变化信息确定所述用户的安全状态包括：
    如果所述位置变化信息表示所述通信设备的通信区域位于监控通信范围且未发生变化持续时间超过第一预设门限，则确定所述用户的安全状态为危险状态。
  4. 根据权利要求1所述的用户状态监护方法，其特征在于，所述至少根据所述位置变化信息确定所述用户的安全状态包括：
    如果所述位置变化信息表示所述通信设备的通信区域位于监控通信范围且未发生变化超过第一预设门限，则获取所述用户的生活数据，所述生活数据包括以下一种或多种：水使用量、电使用量、燃气使用量和暖气使用量；
    在所述用户的生活数据未达到第二预设门限时，确定所述用户的 安全状态为危险状态。
  5. 根据权利要求3或4所述的用户状态监护方法，其特征在于，还包括：
    向所述用户绑定的监管用户发送告警信息。
  6. 根据权利要求1所述的用户状态监护方法，其特征在于，所述至少根据所述联网状态确定所述用户的安全状态包括：
    如果所述联网状态为未接入网络且持续时间超过第三预设门限，则获取所述用户的生活数据以及门禁状态，所述生活数据包括以下一种或多种：水使用量、电使用量、燃气使用量和暖气使用量；
    根据所述生活数据以及门禁状态确定所述用户的安全状态。
  7. 根据权利要求1所述的用户状态监护方法，其特征在于，所述获取所述通信设备的位置变化信息包括：
    在所述通信设备通过蜂窝技术接入网络时，获取所述通信设备的驻留小区、路由区域、跟踪区域的变化信息，以作为所述位置变化信息；
    或者，在所述通信设备通过无线技术接入网络时，获取所述通信设备所接入的接入点设备标识的变化信息，以作为所述位置变化信息；
    或者，在所述通信设备通过蓝牙技术接入网络时，获取所述通信设备的蓝牙信标的变化信息，以作为所述位置变化信息；
    或者，在所述通信设备通过短距离通信技术接入网络时，获取所述通信设备的通信覆盖范围的变化信息，以作为所述位置变化信息。
  8. 根据权利要求1所述的用户状态监护方法，其特征在于，所述获取用户的通信设备的联网状态以及位置变化信息包括：
    从所述通信设备所注册的网络运营商的数据库中获取所述通信设备的联网状态以及位置变化信息。
  9. 根据权利要求1所述的用户状态监护方法，其特征在于，所述获取所述通信设备的位置变化信息之后还包括：
    如果所述位置变化信息表示所述通信设备的通信区域未处于监控通信范围，则结束本次监测。
  10. 根据权利要求1所述的用户状态监护方法，其特征在于，所述获取用户的通信设备的联网状态包括：
    获取所述通信设备或所述通信设备所注册的网络运营商的指示信息，所述指示信息指示所述通信设备进入监控通信范围；
    响应于所述指示信息获取所述通信设备的联网状态。
  11. 一种用户状态监护装置，其特征在于，包括：
    联网状态获取模块，用于获取用户的通信设备的联网状态，所述联网状态表示所述通信设备是否接入网络；
    位置信息获取模块，用于在所述联网状态为接入网络时，获取所述通信设备的位置变化信息，所述位置变化信息表示所述通信设备的通信区域是否发生变化；
    安全状态确定模块，用于至少根据所述位置变化信息或所述联网状态确定所述用户的安全状态。
  12. 一种用户状态监护系统，其特征在于，包括：
    运营商服务器；
    通信设备，用以接入所述运营商服务器提供的网络；
    监控服务器，包括存储器和处理器，所述存储器上存储有可在所述处理器上运行的计算机程序，所述处理器运行所述计算机程序时执行权利要求1至10中任一项所述用户状态监护方法的步骤。
  13. 根据权利要求12所述的用户状态监护系统，其特征在于，还包括：
    监管用户设备，用以接收所述监控服务器发送的告警信息。
  14. 一种计算机可读存储介质，其上存储有计算机程序，其特征在于，所述计算机程序被处理器运行时执行权利要求1至10中任一项所述用户状态监护方法的步骤。
PCT/CN2021/141469 2021-05-27 2021-12-27 用户状态监护方法、装置及系统、计算机可读存储介质 Ceased WO2022247263A1 (zh)

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