WO2022145491A1 - Système d'aide au fonctionnement - Google Patents

Système d'aide au fonctionnement Download PDF

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Publication number
WO2022145491A1
WO2022145491A1 PCT/JP2021/049033 JP2021049033W WO2022145491A1 WO 2022145491 A1 WO2022145491 A1 WO 2022145491A1 JP 2021049033 W JP2021049033 W JP 2021049033W WO 2022145491 A1 WO2022145491 A1 WO 2022145491A1
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WO
WIPO (PCT)
Prior art keywords
port
user
aircraft
usage
management server
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Application number
PCT/JP2021/049033
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English (en)
Japanese (ja)
Inventor
大輝 岡井
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株式会社Luup
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Publication of WO2022145491A1 publication Critical patent/WO2022145491A1/fr

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40Business processes related to the transportation industry
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16YINFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y10/00Economic sectors
    • G16Y10/40Transportation
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16YINFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y20/00Information sensed or collected by the things
    • G16Y20/10Information sensed or collected by the things relating to the environment, e.g. temperature; relating to location
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16YINFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y40/00IoT characterised by the purpose of the information processing
    • G16Y40/20Analytics; Diagnosis
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16YINFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y40/00IoT characterised by the purpose of the information processing
    • G16Y40/30Control

Definitions

  • the present invention relates to an operation support system.
  • Patent Document 1 A technique for controlling the vehicle's runnability from a server by sharing the vehicle is known (see Patent Document 1).
  • Patent Document 1 cannot grasp the situation of where the vehicle is used.
  • the present invention has been made in view of such a background, and an object of the present invention is to provide a technique capable of grasping the usage status of a vehicle.
  • the main invention of the present invention for solving the above problems is a system that supports the operation of a shared service for a one-seater vehicle, from the terminal of the user who is going to use the vehicle, the disembarkation port and the scheduled disembarkation date and time.
  • a usage request input unit that accepts usage requests including the designation of I will prepare.
  • a shared service for a bicycle with an electric motor (including a rental service) is assumed, but it can be applied to a shared service for any vehicle.
  • Vehicles can include all single-seater vehicles (personal mobility).
  • the vehicle has a total length of 1 m or less, and may be a one-seater personal mobility equipped with an electric motor.
  • the vehicle may be a bicycle, a scooter, a skateboard, or the like that can switch between electric (automatic driving) and electric assist.
  • the vehicle may be one that generally does not require parking.
  • Vehicles may include, for example, bicycles and scooters (also called kickboards, kick skaters), skateboards, parallel two-wheeled vehicles, two-wheeled inverted pendulums (such as Segways), and self-sustaining stable unicycles. Vehicles may also include motorized bicycles and motorcycles.
  • Vehicles are assumed to be set to a maximum speed of less than 30 km / h (for example, a motorized bicycle), a maximum speed of less than 24 km / h (for example, an electrically assisted bicycle), and a maximum speed of less than 20 km / h (for example, an electric kickboard). Is included.).
  • FIG. 1 is a diagram illustrating a bicycle sharing service according to the present embodiment.
  • the bicycle 1 is parked at ports 2 provided in various places.
  • the port 2 means a place where the bicycle 1 can be parked.
  • Port 2 is, for example, a parking lot or a bicycle parking lot.
  • the port 2 may be a place where vehicles can be stored, and the number of vehicles that can be parked does not have to be fixed. However, in the present embodiment, the port 2 has a predetermined number of vehicles.
  • Bicycle 1 can be parked. That is, at least one of the used space 21 and the empty space 22 may exist in each port 2.
  • the user of the bicycle sharing service designates the destination port 2 (D) prior to the use of the bicycle 1 when moving from the departure port 2 (S) to the destination port 2 (D) by the bicycle 1. If the vacant port 22 exists in the target port 2 (D), the use of the bicycle 1 is permitted, and the bicycle 1 is automatically unlocked and made available to the user.
  • port 2 may be a set of physically separated land or floor sections of a building.
  • FIG. 2 is a diagram showing an overall configuration example of the operation support system of the present embodiment.
  • the operation support system of this embodiment includes a management server 20.
  • the management server 20 is communicably connected to each of the communication device 11 and the user terminal 13 included in the bicycle 1 via the communication network 30.
  • the communication network 30 is, for example, the Internet, and is constructed by a public telephone line network, a mobile phone line network, a wireless communication path, Ethernet (registered trademark), or the like.
  • the bicycle 1 is also provided with a lock device 12, and the communication device 11 can also control the locking and unlocking of the lock device 12.
  • the communication device 11 controls the locking / unlocking of the lock device 12 in response to a command received from the management server 20, but for example, the lock device 12 is controlled by the control from the user terminal 13. It can also be configured as follows.
  • the user terminal 13 is a mobile terminal used by the user, for example, a smartphone, a tablet computer, a personal computer, or the like.
  • the user terminal 13 is provided with a camera and can photograph the state of the bicycle 1.
  • the management server 20 may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing.
  • the management server 20 can determine whether or not the bicycle 1 can be used by the user and manage the usage status.
  • FIG. 3 is a diagram illustrating a functional configuration of the communication device 11.
  • the communication device 11 includes a lock / unlock command receiving unit 111, a lock / unlock control unit 112, a position information acquisition unit 113, and a position information transmission unit 114.
  • Each of these functional units may be realized by a logic circuit or may be realized by a general-purpose processor executing a program.
  • the lock / unlock command receiving unit 111 receives a command for instructing the lock or unlock of the bicycle 1 (referred to as a lock or unlock order; the lock and unlock orders are collectively referred to as a lock / unlock order). ..
  • the lock / unlock command is transmitted from the management server 20, and the lock / unlock command receiving unit 111 receives the lock / unlock command.
  • the locking / unlocking control unit 112 controls the locking device 12 in response to a locking / unlocking command to lock or unlock.
  • a known method is used, and the description thereof is omitted here.
  • the position information acquisition unit 113 is, for example, a GPS signal received by a GPS (Global Positioning System) receiver (not shown, may be provided by the communication device 11 or may be acquired from an external sensor).
  • GPS Global Positioning System
  • the position of the bicycle 1 can be measured based on the above.
  • the position information transmission unit 114 transmits the position information acquired by the position information acquisition unit 113.
  • the position information transmission unit 114 can periodically transmit the position information of the bicycle 1 to the management server 20 when the bicycle 1 is used.
  • the position information transmission unit 114 can transmit the position information to the management server 20 at arbitrary predetermined times such as 1 second, 1 minute, 5 minutes, and 10 minutes.
  • the position information transmission unit 114 may, for example, transmit the position information when the moving distance of the bicycle 1 becomes a predetermined value or more.
  • FIG. 4 is a diagram showing a hardware configuration example of the user terminal 13.
  • the configuration shown in the figure is an example, and may have other configurations.
  • the user terminal 13 includes a CPU 101, a memory 102, a storage device 103, a communication interface 104, a touch panel display 105, a camera 106, and a GPS 107.
  • the storage device 103 stores various data and programs, such as a hard disk drive, a solid state drive, and a flash memory.
  • the communication interface 104 is an interface for connecting to the communication network 30, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone network, and a wireless communication device for performing wireless communication. , USB (Universal Serial Bus) connector for serial communication, RS232C connector, etc.
  • the touch panel display 105 can input and output data.
  • the GPS 107 can measure the position of the user terminal 13.
  • FIG. 5 is a diagram showing a software configuration example of the user terminal 13.
  • the user terminal 13 can include an aircraft identification unit 131, a use start request transmission unit 132, a target port determination unit 133, a use end request transmission unit 134, and an aircraft photographing unit 135.
  • Each of the above functional units of the user terminal 13 can be realized, for example, by the CPU 101 reading the program stored in the storage device 103 into the memory 102 and executing the program.
  • the aircraft identification unit 131 identifies the aircraft (bicycle 1) that the user intends to use.
  • a code such as a QR code (registered trademark) that encodes the identification information (airframe ID) of the bicycle 1 is attached to the bicycle 1, and the machine identification unit 131 of the user terminal 13 has this code.
  • the aircraft ID can be acquired by decoding the image taken by the camera 106.
  • the machine identification unit 131 may, for example, print the machine ID on the bicycle 1 so as to accept the input of the machine ID from the user, or from the device provided on the bicycle 1, Bluetooth (registered trademark). ) Or other short-range communication may be used to receive the aircraft ID.
  • the machine identification unit 131 can acquire the body ID of the bicycle 1 by any other method.
  • the use start request transmission unit 132 sends a request (use start request) to the management server 20 to start using the bicycle 1.
  • a request use start request
  • a user ID indicating the user and an aircraft ID indicating the bicycle 1 are set. If the destination port (destination port) is specified in advance by the user, the destination port is also set in the usage start request.
  • the target port determination unit 133 determines the target port.
  • the destination port determination unit 133 can display a map, accept designation of a destination, output a port existing in the vicinity of the designated destination, and allow the user to select the destination port.
  • the destination port determination unit 133 can, for example, first accept the designation of the destination.
  • the designation of a predetermined point may be accepted from the map as described above, or the designation of the area name, the station name, or the like may be accepted.
  • the destination port determination unit 133 can set a designated destination and send a request (port request) for a list of ports existing in the vicinity of the destination to the management server 20.
  • the destination port determination unit 133 can accept the selection of the destination port from the list of ports returned from the management server 20.
  • FIG. 6 is a diagram showing an example of a target port selection screen.
  • the target port determination unit 133 can display a map on the screen and display a list of ports 2 as an icon on the map, for example. The user can specify the target port 2 by selecting this icon with a finger 3 or the like.
  • the use start request transmission unit 132 can set the designation of the target port 2 received by the target port determination unit 133 in the use start request and transmit it to the management server 20.
  • the lock device 12 of the bicycle 1 is unlocked according to the instruction from the management server 20, and the user uses the bicycle 1. Can be done.
  • the usage end request transmission unit 134 transmits a request for terminating the use of the bicycle 1 (use end request) to the management server 20.
  • a user ID indicating the user and an aircraft ID indicating the bicycle 1 are set.
  • the end-of-use request may include the parking image described later from the beginning.
  • the aircraft photographing unit 135 controls the camera 106 to photograph the appearance of the bicycle 1.
  • the airframe photographing unit 135 expects that the state in which the bicycle 1 is parked is photographed after the bicycle 1 arrives at the target port.
  • the aircraft photographing unit 135 may be manually activated by the user, and may output a message instructing the user to photograph the parked state.
  • FIG. 7 is a diagram showing an example of a state in which the parking state of the bicycle 1 is photographed. As shown in the figure, the user can take a picture of the bicycle 1 parked after getting off, and the aircraft photographing unit 135 can acquire the taken image (referred to as a parking image).
  • the usage end request transmission unit 134 transmits to the management server 20 an image taken by the machine photography unit 135 or acquired by the machine photography unit 135. This ends the use of bicycle 1.
  • FIG. 8 is a diagram showing a hardware configuration example of the management server 20.
  • the configuration shown in the figure is an example, and may have other configurations.
  • the management server 20 includes a CPU 01, a memory 202, a storage device 203, a communication interface 204, an input device 205, and an output device 206.
  • the storage device 203 stores various data and programs, such as a hard disk drive, a solid state drive, and a flash memory.
  • the communication interface 204 is an interface for connecting to the communication network 30, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone network, and a wireless communication device for performing wireless communication. , USB (Universal Serial Bus) connector for serial communication, RS232C connector, etc.
  • USB Universal Serial Bus
  • the input device 205 is, for example, a keyboard, a mouse, a touch panel, a button, a microphone, or the like for inputting data.
  • the output device 206 is, for example, a display, a printer, a speaker, or the like that outputs data.
  • FIG. 9 is a diagram showing a software configuration example of the management server 20.
  • the management server 20 includes a port information providing unit 211, a usage start processing unit 212, a availability determination unit 213, a usage charge determination unit 214, a lock communication unit 215, a usage end processing unit 216, a port information storage unit 231 and an administrator storage unit. It includes 232, an image storage unit 233, an aircraft information storage unit 234, a usage history storage unit 235, and an advertisement storage unit 236.
  • the functional units 211 to 216 are realized by the CPU 201 reading the program stored in the storage device 203 into the memory 202 and executing the programs, and the storage units 231 to 236 are the memory 202 and the storage device 203. Can be realized as part of the storage area provided by.
  • the port information storage unit 231 stores information (port information) related to port 2.
  • the position of the port 2 (which can be a representative position, for example, can be specified by the latitude and longitude) and the port 2 are managed in association with the port ID that identifies the port 2.
  • the administrator ID indicating the administrator, the number of bicycles 1 that can be parked in the port 2 (the number of bicycles that can be parked), the number of bicycles that can be currently parked (the number of vacant spaces 22), and the like are included. If port 2 is not managed by a third party, no value may be set for the administrator ID.
  • the administrator storage unit 232 stores information about the administrator (administrator information).
  • the administrator information may include an administrator ID that identifies the administrator and payment information.
  • the payment information can be, for example, information necessary for paying a reward to the manager. Rewards for the provision of port 2 can be paid based on payment information.
  • the image storage unit 233 records a parking image.
  • the image storage unit 233 uses the user ID for identifying the user who took the parking image, the shooting date and time of the parking image, the aircraft ID indicating the bicycle 1 shown in the parking image, the position where the parking image was taken, and the parking image.
  • the port ID indicating the port 2 in which the reflected bicycle 1 is parked, and the image data of the parking image can be included.
  • the aircraft information storage unit 234 stores information (airframe information) related to the bicycle 1.
  • the aircraft information includes the aircraft ID that identifies the bicycle 1, the date and time when the aircraft information was last updated (last update date and time), the position of the bicycle 1 and the charge amount of the bicycle 1 at the last update date and time, and the bicycle 1 is currently in use.
  • a flag indicating whether or not the bicycle is present (in-use flag) and, if the bicycle 1 is parked, a port ID indicating the parked port 2 can be included.
  • Aircraft information can be updated regularly.
  • the usage history storage unit 235 stores the usage history of the bicycle 1 by the user.
  • the user ID that identifies the user who used the bicycle 1
  • the start date and time and the end date and time of the use of the bicycle 1 the aircraft ID that identifies the bicycle 1 used by the user, and the user use the bicycle 1.
  • Port 2 (departure port), port 2 (arrival port) of the destination of the bicycle 1, and the usage fee can be included.
  • the advertisement storage unit 236 stores information related to the advertisement (advertisement information).
  • the advertisement information includes a condition for outputting an advertisement and advertisement data in association with an advertisement ID that identifies the advertisement.
  • the condition may be a condition for various kinds of information, and may be a time condition such as when the bicycle 1 is used or when the use of the bicycle 1 is finished, or the bicycle 1 is specified. It may be a spatial condition such as when the bicycle is parked at port 2 or when the position of the aircraft information passes near a specific place (when the position of the aircraft information passes near the specific place), and the user is a woman. It may be a condition for the user's attribute such as a case.
  • the advertisement data may be, for example, screen data described by HTML, moving image data, still image data, plain text data, or the like.
  • the port information providing unit 211 provides port information to the user terminal 13.
  • the port information providing unit 211 can provide port information in response to a request from the user terminal 13 (may be a request to start use or another request). For example, when the use start request includes a destination (or target coordinates, etc.), the port information providing unit 211 is located near the specified destination or at a position within a predetermined distance from the specified coordinates.
  • the port information can be searched from the port information storage unit 231 and a list of search results can be returned. Further, the port information providing unit 211 may, for example, periodically broadcast the port information or transmit it to each of the user terminals 13 for which a session has been established.
  • the usage start processing unit 212 performs processing related to the start of use of the bicycle 1 by the user.
  • the usage start processing unit 212 receives the usage start request from the user terminal 13, and determines whether or not the bicycle 1 specified in the received usage start request can be used, which will be described later. Let unit 213 make a decision. Further, when the target port 2 is not set in the use start processing unit 212, the use start processing unit 212 can send a message instructing the user terminal 13 to set the target port 2. Further, when the target port 2 is designated, the usage start processing unit 212 can have the availability determination unit 213, which will be described later, determine the availability.
  • the use start processing unit 212 causes the lock communication unit 215, which will be described later, to send an release command to unlock the bicycle 1 specified in the use start request. Further, the usage start processing unit 212 adds 1 to the number of vacant port information of the departure port (the port where the designated bicycle 1 is currently parked, that is, the port indicated by the port ID included in the aircraft information), and the purpose is The number of free port information corresponding to the port can be subtracted by 1. Further, the use start processing unit 212 can truly update the in-use flag of the aircraft information corresponding to the designated bicycle 1.
  • the usage start processing unit 212 can transmit an advertisement at the start of use (advertisement transmission unit). For example, the usage start processing unit 212 can search for advertisement information satisfying the conditions from the advertisement storage unit 236 and transmit the advertisement data of the searched advertisement information to the user terminal 13. Further, the usage start processing unit 212 may search for advertising information regarding the vicinity of the departure port or the destination port, for example. Further, when a plurality of advertisement information can be searched, the usage start processing unit 212 can preferentially transmit the advertisement data in which the condition of the place close to the departure port or the destination port is set.
  • the availability determination unit 213 determines the availability of the bicycle 1.
  • the availability determination unit 213 can determine, for example, that the aircraft cannot be used if the in-use flag of the aircraft information is true.
  • the availability determination unit 213 can determine that the aircraft cannot be used if the charge amount of the aircraft information is less than a predetermined value. Further, the availability determination unit 213 can determine that the availability port cannot be used if the number of free port information of the target port is 0. Further, the availability determination unit 213 can determine that the user ID cannot be used, for example, when the user ID is registered in the blacklist (not shown). If the above-mentioned disapproval determination is not made, the availability determination unit 213 can determine that the bicycle 1 is available.
  • the usage fee determination unit 214 determines the usage fee for the bicycle 1.
  • the usage fee determination unit 214 can determine the usage fee according to, for example, the usage time of the bicycle 1. Further, the usage fee determination unit 214 may determine, for example, a predetermined amount of money according to the type of the bicycle 1 as the usage fee.
  • the usage charge determination unit 214 can also perform dynamic pricing that changes the price according to, for example, the attributes of the user and the usage history. For example, the usage fee determination unit 214 sets a low usage fee for users who frequently use it, sets a low usage fee for users who have attributes targeted for a specific campaign, and sets the usage frequency ( When the number of usage histories) is equal to or greater than a predetermined number, a cheap usage fee may be determined step by step.
  • the usage charge determination unit 214 can also set a fixed or dynamic usage charge for each port.
  • the usage charge determination unit 214 can also determine the usage charge according to, for example, the number of vacant units in the target port (so that the larger the number of vacant units, the cheaper the price).
  • the usage charge determination unit 214 determines the usage rate of the target port (the ratio of the number of times the vehicle departs or is used as the target port during a predetermined period such as one day or one week to the number of parkable vehicles) (the usage rate is). It is also possible to determine the usage fee (so that the higher it is, the higher it is).
  • the usage charge determination unit 214 can also determine the usage charge according to the distance from the port station, commercial facility, or the like (so that the shorter the distance, the higher the charge).
  • the usage fee determination unit 214 can also set the usage fee according to the route of the bicycle 1.
  • the usage charge determination unit 214 can add to the usage charge when passing through a specific route.
  • the usage fee can be set high for places where congestion is expected, such as illuminations, watching sports, and live events.
  • the usage fee determination unit 214 may reduce the usage fee when passing through a predetermined route. For example, if you want to increase the traffic on the road facing a commercial facility or shop, or if you want to revitalize a side road at an event or festival, please be aware of the newly built commercial facility. In such cases, it is possible to set the usage fee at a low price for the purpose of promotion.
  • the usage charge determination unit 214 detects, for example, that the bicycle 1 is traveling toward the road to which the charge is added, or detects that the bicycle 1 is present on the road to which the charge is added.
  • the alert may be sent to the user's terminal (or the communication device 11 of the bicycle 1), and the alert may be output from the user's terminal or the communication device 11. Further, the usage charge determination unit 214 notifies the user's terminal or communication device 11, for example, when the charge for the road parallel to the road on which the bicycle 1 is currently traveling is set at a low price. You may do it.
  • the lock communication unit 215 controls the locking / unlocking of the lock device 12 of the bicycle 1.
  • the lock communication unit 215 can lock / unlock the lock device 12 by transmitting a lock / unlock command to the communication device 11.
  • the end-of-use processing unit 216 performs necessary processing at the end of use of the bicycle. If the parking image is not included in the usage termination request, the usage termination processing unit 216 can send a message instructing the user terminal 13 to take the parking image. Further, the usage end processing unit 216 (disembarkation image receiving unit) attaches the parking image received from the user terminal 13 to the user ID, date and time, aircraft ID, position information, and port ID indicating the target port. Can be registered in the image storage unit 233. Further, the use end processing unit 216 determines whether or not the bicycle 1 is in the target port 2 based on the position information set in the use end request or the position information of the aircraft information, and arrives at the target port 2.
  • the use end processing unit 216 can falsely update the in-use flag of the machine information corresponding to the machine ID set in the use end request.
  • the end-of-use processing unit 216 can send an advertisement to the user terminal 13 at the end of use.
  • the usage termination processing unit 216 can transmit the advertising data of one of the advertising information satisfying the conditions to the user terminal 13 in response to the usage termination request.
  • FIG. 10 is a diagram illustrating the operation of the operation support system at the start of using the bicycle 1.
  • the user terminal 13 is used to read the QR code (registered trademark) affixed to the bicycle 1 (S401) and acquire the aircraft ID.
  • the user terminal 13 transmits a usage start request for which the acquired aircraft ID is set to the management server 20 (S402).
  • the management server 20 responds with a message instructing to set the target port (S403).
  • the user terminal 13 accepts the selection of the destination from the user (S404).
  • the destination can be selected by accepting the designation of a predetermined position on the map or the designation of a station name, an area name, or the like.
  • the user terminal 13 transmits a port request for which a destination is set to the management server 20 (S405), and the management server 20 responds with a list of ports near the destination (S4076).
  • the user terminal 13 can output a list of the responded ports and accept the designation of the target port from the list (S407).
  • the user terminal 13 can accept the designation of the target port from the screen as shown in FIG. 6, for example.
  • the user terminal 13 transmits a usage start request in which the machine ID and the port ID indicating the target port are set to the management server 20 (S408).
  • the management server 20 determines whether or not the bicycle 1 can be used according to the received usage start request (S409). The availability determination is performed by the availability determination unit 213 described above. If it is determined that the bicycle 1 can be used, the usage fee is determined (S410). The usage fee is determined by the usage fee determination unit 214 described above.
  • the management server 20 transmits an unlocking command to the communication device 11 of the bicycle 1 indicated by the machine ID (S411), and the communication device 11 controls the lock device 12 in response to the received unlocking command to unlock the bicycle. (S412).
  • the management server 20 sends the advertisement data to the user terminal 13 together with a message indicating that the use has started (S413).
  • the advertisement data is displayed together with the message on the user terminal 13.
  • FIG. 11 is a diagram illustrating the operation of the operation support system at the end of use of the bicycle 1.
  • the user After riding the bicycle 1 to the target port, the user operates the user terminal 13 to send a usage end request to the management server 20 for the end of the use of the bicycle 1 (S421).
  • the machine ID of the bicycle 1 and the current position are set in the usage end request.
  • the management server 20 can determine the port where the bicycle 1 is currently arriving according to the current position (S422). When the parking image is not set in the usage end request, the management server 20 can send a message instructing the user terminal 13 to take the parking image (S423).
  • the user terminal 13 displays a message, and in response to this display, the user takes a picture of the state in which the bicycle 1 is parked using the user terminal 13 (S424).
  • the user terminal 13 transmits the determined parking image to the management server 20 (S425), the image is registered in the image storage unit 233 in the management server 20, and the usage history is also registered (S426).
  • the management server 20 further transmits an instruction to lock the bicycle 1 (S427).
  • the communication device 11 of the bicycle 1 When the communication device 11 of the bicycle 1 receives the lock command from the management server 20, the communication device 11 can control the lock device 12 to lock the bicycle (S428).
  • the management server 20 sends the advertisement data to the user terminal 13 together with a message indicating that the use has ended (S429).
  • the advertisement data is displayed together with the message on the user terminal 13.
  • the communication device 11 and the management server 20 are supposed to directly communicate with each other, but the present invention is not limited to this, and a computer such as an API server is inserted between the communication device 11 and the management server 20. It may be intervened.
  • a computer such as an API server is inserted between the communication device 11 and the management server 20. It may be intervened.
  • the management server 20 is assumed to be one computer, but the present invention is not limited to this, and it is realized by a plurality of computers so that various functions provided by the management server 20 are distributed to the plurality of computers. You may do it.
  • the aircraft ID indicating the bicycle 1 and the target port are specified in the usage start request, but the aircraft ID may not be set while the target port is set. ..
  • the aircraft ID is set in the second use start request and the management server. Can be transmitted to 20.
  • the target port and the type of the aircraft may be specified in the usage start request. For example, a bicycle, an electric kickboard, or the like can be specified as the type of the machine.
  • the management server 20 can assign to the user the aircraft parked in the departure port that corresponds to the type specified in the usage start request. In this case, if the types of aircraft that can be parked in the port are limited, the management server 20 corresponds to the types specified in the usage start request that can be parked in the target port. The aircraft parked at the departure port can be assigned to the user.
  • the departure port may be set instead of the designation of the aircraft.
  • the user terminal 13 may be provided with a departure port setting unit, and may be able to accept the designation of the departure port on the same screen as in FIG.
  • the availability determination unit 213 can determine that the bicycle 1 can be used when the bicycle 1 can be used in the departure port and the target port has a vacancy.
  • there are multiple types of vehicles for example, electric assisted bicycle, electric bicycle, electric scooter, electric assist scooter, electric kickboard, electric kickboard, electric skateboard, electric assist skateboard, electric parallel two-wheeled vehicle, etc.
  • the type of vehicle may be specified in the request to start using the vehicle.
  • the management server 20 manages which type of vehicle is parked on which port 2, and determines whether or not the type of vehicle specified in the usage start request is available. Can be done.
  • the usage time or the arrival time at the target port may be specified in the usage start request.
  • at least the target port is further specified in the usage start request.
  • the aircraft ID may be further specified, or the departure port may be specified.
  • the usage start time may be further specified in the usage start request.
  • the availability determination unit 213 may use another bicycle 1 by the departure time even if the bicycle 1 parked in the designated departure port does not exist. If the user has a plan to arrive at the target port, it can be determined that the reservation is possible.
  • the schedule to arrive at the destination port can be determined according to the usage time or arrival time.
  • the availability determination unit 213 predicts the number of departures and the number of disembarkations (returns) for each port based on the usage history, and determines the number of aircraft departing from the target port and the number of aircraft disembarking at the target port by the arrival time. Guess, subtract the number of departures from the number of disembarkations, estimate the number of aircraft at the destination port at the arrival time, subtract the number of aircraft at the estimated arrival time from the allowable number to find the availability of space, and if there is a vacancy It can be determined that reservation is possible.
  • the availability determination unit 213 determines, for example, that the availability determination unit 213 can be used if the number of free port information of the target port is equal to or more than a negative threshold value (that is, -1 ⁇ allowable number). Can be done.
  • the management server 20 can send a message to the user inviting the use of the bicycle 1 of the port, triggered by the fact that the management server 20 has received a predetermined number or more of reservations when there is no vacancy in the target port. ..
  • the message may be sent as a message such as e-mail or chat, or may be sent as a push notification to an application running on the user terminal 13.
  • the management server 20 may give a reward to the user. For example, the management server 20 can issue an into, discount a fee, or issue a coupon to a user.
  • the management server 20 when accepting a reservation even when the destination port is full, the management server 20 allows another user to use the destination port as a departure port by the time the user related to the reservation arrives at the destination port. It is possible to predict the number of bicycles 1 to be used, and determine whether or not to make a reservation by using the predicted number as the number that can be reserved (allowable number) when there is no vacancy in the target port.
  • the management server 20 when accepting a reservation even when there is no vacancy in the destination port, if there is no vacant space 22 when the user related to the reservation arrives at the destination port and gets off the vehicle, the management server 20 will use the user. It is possible to send a message instructing the user to move to a port 2 in the vicinity of the target port and to pay the value to the user.
  • the management server 20 receives a message from the user terminal 13 indicating that parking is not possible (the aircraft ID indicating the bicycle 1 ending the use or the port ID of the target port is set) at the target port. It is possible to detect that parking is not possible (that is, the user cannot end the use of bicycle 1).
  • the management server 20 cannot park because the number of free port information indicated by the port ID is 0 or less. It can also detect that. Further, the management server 20 cannot park because the number of vacant port information indicated by the port ID of the aircraft information corresponding to the aircraft ID set in the end-of-use request received from the user terminal 13 is 0 or less. It can also be detected.
  • the management server 20 When the management server 20 detects that parking is not possible at the target port, it can search for port information corresponding to a position within a predetermined distance from the position of the target port (position of port information). Here, the management server 20 may search for the port information at the position closest to the position of the target port. Further, the management server 20 searches for port information corresponding to a position within (or closest to) a predetermined distance from the position of the target port, in which the number of vacant units is a predetermined number (for example, 1) or more. can do.
  • a predetermined number for example, 1
  • the management server 20 transmits a message instructing the movement of the bicycle 1 (change of the target port) including the port 2 indicated by the searched port information to the user terminal 13.
  • the user terminal 13 receives the message, for example, as in FIG. 6, the user terminal 13 can display the port 2 as a candidate for the destination on the map.
  • the value paid by the management server 20 to the user includes, for example, discounting the usage fee of the bicycle 1 (including free of charge), payment of money exceeding the usage fee, issuance of coupons, and issuance of points. obtain.
  • the management server 20 when accepting a reservation even though the destination port is full, the management server 20 tells the user that the destination port is full and that there is no free space when it arrives at the destination port. If so, it is possible to notify the user that there is a possibility of moving to the nearby port 2 and obtain the consent of the user. At that time, the management server 20 can also notify the port 2 in the vicinity of the target port.
  • the management server 20 can propose a neighboring port if there is no vacancy in the target port at the time of reservation. For example, when the management server 20 receives the usage start request from the user terminal 13, the number of free port information indicated by the port ID of the target port set in the usage start request is a predetermined number (for example, 0) or less. In a certain case, it is possible to propose to the user a port 2 in the vicinity of the target port (another port 2 corresponding to a position within a predetermined distance from the position indicated by the port information of the target port). The management server 20 can also make proposals by prioritizing them according to the number of vacant units and the distance from the target port.
  • the management server 20 can send a list of port information sorted in descending order of priority to the user terminal 13, and the user terminal 13 can display the list. Further, the management server 20 transmits port information to the user terminal 13 with an attached priority so that the port with the higher priority stands out on the user terminal 13, for example, on the screen shown in FIG. Port 2 can be displayed on the map.
  • the management server 20 may set the predetermined number to a number larger than 0 and propose a port 2 having a larger number of vacant units than the predetermined number among the ports 2 in the vicinity of the target port.
  • a reward for having the destination port changed along with the proposal of the neighboring port 2 (reward). For example, discounts on usage fees, granting of points, issuance of coupons, etc.) can be proposed to users.
  • the management server 20 may be provided with a usage end possibility determination unit that determines whether or not the use is terminated depending on whether or not there is a vacancy in the target port. When the end of use determination unit determines that the end of use is not possible, even if the user leaves the bicycle 1 in the target port, the charge to the user can be continued.
  • the management server 20 can notify other users after the use of the bicycle 1 is completed.
  • the management server 20 may notify other users when the current position received from the bicycle 1 is within a predetermined distance from the target port.
  • the management server 20 makes a reservation (accepts a usage reservation request) from the user when there is no aircraft in the port 2 (departure port) where the user is trying to use the bicycle 1, for example. It is possible to memorize the bicycle and notify the user who has made a reservation at the port 2 where the used bicycle 1 is parked. It is also possible for a user who is about to end the use of the bicycle 1 to designate another user such as a friend so that the other user can take over the used bicycle 1 and use it. ..
  • the management server 20 can include a usage charge determination unit that predicts the supply and demand of the bicycle 1 and determines the usage price of the bicycle 1 according to the predicted supply and demand.
  • the usage fee determination unit can determine the usage fee according to the demand amount of the bicycle 1 at the port 2. For example, the usage fee determination unit determines the usage fee (for example, for a bicycle 1 parked in a port 2 with high demand (port 2 with few parked bicycles 1), as compared with a bicycle 1 parked in another port 2). The hourly unit price, mileage unit price or fixed charge) can be set high. The demand amount can be expressed by, for example, the small number of bicycles 1 parked in the port 2. For example, the usage fee determination unit can determine the usage fee so that the smaller the number of bicycles 1 parked in the port 2 serving as the departure port, the higher the usage fee.
  • the usage charge determination unit may determine the usage charge according to the demand forecast.
  • the usage charge determination unit predicts the demand amount (number of uses) for a predetermined time in the future (for example, 1 hour, 6 hours, 12 hours, etc.) for each port 2, and the predicted demand.
  • the usage fee can be determined according to the amount (for example, the higher the demand).
  • the demand amount can be predicted based on, for example, the past usage history.
  • the usage fee determination unit is, for example, from the location of port 2 (whether it faces a road wider than a predetermined width, whether it is a downtown area or a residential area, the distance from a station or bus stop, or a toll parking lot such as coin parking.
  • a prediction model for predicting the number of bicycles 1 used from the port 2 can be created based on the variable, stored in the prediction model storage unit, and the demand amount can be predicted using the prediction model.
  • the usage fee determination unit can determine the usage fee according to the supply amount of the bicycle 1 at the port 2. For example, the usage fee determination unit charges a usage fee (for example, a bicycle 1 parked in a port 2 having a large supply (a port 2 having a large number of parked bicycles 1) as a usage fee (a bicycle 1 parked in another port 2).
  • the hourly unit price, mileage unit price or fixed charge can be set at low cost.
  • the usage charge determination unit predicts the supply amount for a predetermined time in the future (for example, it may be any time such as 1 hour, 6 hours, 12 hours, etc.) for each port 2, and the predicted supply amount is used.
  • the usage fee can be determined accordingly (for example, the larger the supply amount, the cheaper the price).
  • the supply amount can be predicted by predicting the number of reservations for the destination port, that is, the number of bicycles that get off and park at the destination port. Similar to the departure port, the usage fee determination unit sets port 2 as the target port based on explanatory variables such as the location and size of port 2, season, time zone, day, weather, and the presence or absence of events near port 2.
  • a predictive model that predicts the number of reservations to be made can be created, and the supply amount can be predicted using the predictive model.
  • the usage charge determination unit can determine the usage charge according to both the demand amount (or the predicted value of the demand amount) and the supply amount (or the predicted value of the supply amount).
  • the management server 20 can be provided with a notification unit that gives notification according to supply and demand.
  • the notification unit determines the port 2. It is possible to notify the user of an alert about the possibility that the bicycle 1 cannot be used.
  • the target of the notification can be limited to the user terminal 13 whose current position is within a predetermined distance from the port 2.
  • the notification unit receives.
  • a notification for promoting the use of the bicycle 1 of the port 2 can be given so that an empty space can be secured.
  • the notification unit may, for example, give a notification with a reward such as a discount (including free of charge) or a coupon.
  • the target of the notification can be limited to the user terminal 13 whose current position is within a predetermined distance from the port 2.
  • the management server 20 can include a route presentation unit that presents a route from the departure port to the destination port.
  • the route presenting unit acquires the port ID of the aircraft information corresponding to the specified aircraft ID in response to the usage start request, and is designated for the acquired port ID (departure port port ID) and the usage start request. It is possible to acquire the position of the port information corresponding to each of the port ID corresponding to the port ID of the destination port and present the travel route from the departure port to the destination port.
  • the route search for example, a method used in a known car navigation system can be used. In this case, the motorway and the like can be excluded from the route, and the route including the road on which the bicycle cannot travel but the bicycle 1 can travel can be searched for in the routing.
  • the route presenting unit can present a route by combining a plurality of types of transportation means.
  • the route presentation unit is a vehicle (for example, an electric assist bicycle, an electric bicycle, an electric scooter, an electric assist scooter, an electric kickboard, an electric kickboard, an electric skateboard, an electric assist skateboard, an electric parallel two-wheeled vehicle).
  • the port 2 may include a station, a bus stop, a taxi stand, and the like, and routing including moving between the ports 2 on foot can be performed.
  • the management server 20 may include a parking confirmation unit that analyzes the parking image and confirms that the bicycle 1 is parked correctly.
  • the parking confirmation unit can analyze the parking image and determine whether or not the vehicle is correctly parked in the parking space in the port 2. In order to determine whether or not the vehicle is parked correctly, for example, a plurality of parking images in which the vehicle is parked correctly, a plurality of parking images in which the vehicle is not parked correctly, and whether or not the vehicle is parked correctly are determined. It is possible to create a classifier in which the information indicating the above is learned by machine learning and use the classifier. If the bicycle 1 is not parked correctly, the parking confirmation unit can notify the user terminal 13 of an alert. If the bicycle 1 is not parked correctly, the parking confirmation unit may not allow the end of use (continue charging).
  • the user terminal 13 can transmit an emergency stop request (hereinafter referred to as an emergency stop request) to the management server 20.
  • an emergency stop request a user ID indicating a user and an aircraft ID indicating the bicycle 1 can be set.
  • the user ID may be omitted from the emergency stop request.
  • the management server 20 can delete the port ID of the aircraft information corresponding to the aircraft ID set in the emergency stop request, and update the information to indicate, for example, an emergency stop.
  • the bicycle 1 that was stopped in an emergency can be collected by the service operator and delivered to any port 2. Further, the management server 20 can be provided with a usage invitation notification unit that transmits a notification for inviting the use of the bicycle 1 that has been urgently stopped.
  • the user invitation notification unit sends a message that sets the position of the aircraft information of the bicycle 1 that has been urgently stopped (the aircraft information in which the information indicating the emergency stop is set in the port ID) at a predetermined distance from the position of the aircraft information. It can be transmitted to the user terminal 13 inside.
  • the usage invitation notification unit may give a reward for using the bicycle 1 that has been urgently stopped.
  • the usage invitation notification unit provides value such as money, points, coupons, etc. to a user who rides an emergency stopped bicycle 1 to any port 2 and / or the said.
  • the usage fee for bicycle 1 related to movement can be discounted or free of charge.
  • the management server 20 may not allow an emergency stop in a preset stop prohibition area.
  • the management server 20 can include a stop prohibition area information storage unit that stores information indicating a stop prohibition area, and an emergency stop propriety determination unit that determines whether or not an emergency stop is possible.
  • the emergency stop possibility determination unit determines, for example, whether or not the position of the aircraft information corresponding to the aircraft ID set in the received emergency stop request is in a predetermined predetermined stop prohibition area set in advance, and stops. If the vehicle is in the prohibited area, an alert indicating that the vehicle cannot be stopped can be transmitted to the user terminal 13. Further, when the emergency stop possibility determination unit determines that the vehicle cannot be stopped, it can be controlled so that the use is not terminated (billing is continued). In addition, when it is determined that the vehicle cannot be stopped and an emergency stop is made, it can be determined that the stopped user cannot be used in the future.
  • the management server 20 stores, for example, a contact information indicating where to issue an alert according to an area, a time zone, a model, a distance to the aircraft, etc. in a storage unit, and stores an area and a time zone in which an emergency stop occurs. Alerts can be sent to contacts corresponding to the model, distance to the aircraft, etc.
  • the availability determination unit can send an alert for the bicycle 1 that has stopped in the stoppage prohibited area for a predetermined time or longer.
  • the availability determination unit may send an alert to the user terminal 13 or may notify the operator of the shared service.
  • the availability determination unit monitors the position of the aircraft information, detects that the position does not change for a predetermined time or more among those in the stop prohibited area, and uses the bicycle 1 indicated by the detected aircraft information. An alert can be sent to the user or the operator of the service.
  • the management server 20 can notify other users of the aircraft that has been urgently stopped.
  • the management server 20 can notify the user terminal 13 of the position of the aircraft that has been urgently stopped.
  • the management server 20 may make the above notification to the user terminal 13 within a predetermined distance from the position of the aircraft that has been urgently stopped.
  • the management server 20 can give incentives (for example, discounts, coupons, etc.) to use the aircraft that has been stopped in an emergency to other users.
  • the management server 20 can accept the input of the target port from the user of the aircraft that has been urgently stopped and use the aircraft at a usage fee of an amount corresponding to the target port.
  • the method of finding the user of the aircraft that was urgently stopped can be performed by the matching process described later.
  • the management server 20 can be provided with a cancellation waiting storage unit for storing users waiting for cancellation for each port 2.
  • the management server 20 identifies a user who is waiting for cancellation in association with the port 2 where the bicycle has disembarked, and refers to the user terminal 13 of the specified user. Then, a message to the effect that the bicycle 1 is available can be sent. Alternatively, the management server 20 may automatically set the disembarked bicycle 1 to be available to the user waiting for cancellation.
  • the usage charge determination unit 214 determines the usage charge when the use of the bicycle 1 is completed, but the usage charge determination unit 214 may determine the usage charge at the time of reservation.
  • the usage fee determination unit 214 acquires the route from the departure port to the destination port, acquires the distance of the acquired route, and estimates the time from the acquired distance and the average speed of the bicycle 1 to the arrival time.
  • the fixed usage fee can be determined according to the estimated time.
  • the route may be acquired by using, for example, an API provided by a map server that provides a map service.
  • the calculation of the distance based on the route may be calculated based on the coordinates of the waypoints included in the route, for example, or the mileage of the route may be acquired by using the API provided by the map server. May be good.
  • the usage charge determination unit 214 may acquire information on the route such as traffic congestion information and traffic regulation information, and may change the fixed usage charge according to the acquired information.
  • the usage charge determination unit 214 cancels the fixed usage charge when the estimated usage time is significantly exceeded (when it exceeds a predetermined threshold value), and charges the usage charge according to the actual usage time. You may decide. In this case, when calculating the fixed usage fee, the valid period of the fixed usage fee (after a predetermined set time from the estimated time of arrival at the target port) can be presented.
  • the reservation of the target port is valid until the bicycle 1 arrives, but the expiration date may be set.
  • the expiration date of the reservation of the target port from the reservation time to a predetermined time (for example, an arbitrary time such as 1 hour or 2 hours can be set).
  • the management server 20 can notify the user terminal 13 that the expiration date has passed. Further, the management server 20 can reserve the target port again when the expiration date has passed. If the reservation cannot be made here, the management server 20 can instruct the user to set the vacant port 2 as the target port.
  • the management server 20 may be provided with a vacancy notification unit for notifying that the vacancy of the port 2 has occurred.
  • the vacancy notification unit can, for example, notify the port 2 at the timing when a vacant space is created in response to a request from the user terminal 13 to specify the port 2.
  • ⁇ Dynamic pricing for users> it is described that the usage fee is reduced, such as setting a low usage fee for frequently used users, but the usage fee is not limited to this, and the usage fee is increased according to the conditions. You may.
  • the usage fee can be different depending on the route.
  • the route may be a route actually traveled, or may be a route as a result of performing a route search from a departure port to a destination or a destination port in advance.
  • the management server 20 can include a route search unit that searches for a route, and / or a route estimation unit that estimates a travel route of the aircraft based on position information periodically acquired from the aircraft.
  • a general navigation system method can be used for the route search process by the route search unit.
  • the usage fee determination unit 214 can determine the usage fee according to, for example, the distance of the route. In addition, the usage fee determination unit 214 can increase or decrease the usage fee depending on whether or not the route passes through a specific area.
  • the usage charge determination unit 214 can present the route and the charge at the place where the input of the destination or the destination port is received before the user wants to use.
  • the usage charge determination unit 214 can determine the usage charge according to the special amount by using the information of various demands for the vehicle as the feature amount.
  • the demand information can include, for example, the number of times the application is started on the user terminal 13. For each area, the number of users who have opened the app in that area in the past can be counted, and the counted number of people can be used as the feature amount. In addition, the number of users who are currently running the application can be used as the feature amount. In addition, the number of users who are running the application (the number of application usage) is recorded regularly (for example, it can be any time such as 1 minute, 5 minutes, 1 hour, etc.), and the usage fee is charged.
  • the determination unit 214 can predict the demand amount (number of vehicles) for the next 60 minutes according to the history of the number of application usages.
  • the management server 20 can also send a charging request to the battery charger (gig worker) so that the aircraft is charged according to the demand amount.
  • the usage charge determination unit 214 may determine the usage charge according to the demand amount for the area or the departure port including the current position of the user (current position of the user terminal 13), or the destination or the destination port.
  • the usage fee may be determined according to the amount of demand for the item.
  • the usage charge determination unit 214 can determine the usage charge higher as the amount of demand near the departure port increases. On the other hand, if there are many users who have started the application around the destination, it can be judged that there is a high possibility that it will be used by other users after the end of use at the destination. Can determine the usage fee cheaper as the demand around the destination or the destination port increases.
  • the usage charge determination unit 214 can predict the demand after the lag from the present time and determine the usage charge according to the predicted demand amount after the lag.
  • the usage charge determination unit 214 can aggregate the number of aircraft used for each time zone for each user attribute or area attribute, and determine the charge according to the aggregated value. For example, the usage charge determination unit 214 can determine the usage charge so that the charge is higher during the time period when the number of usages is large, or the charge is lower when the number of usages is small.
  • the usage fee determination unit 214 can determine the usage fee so that the longer the staying time of the application is, the cheaper or higher the usage fee is.
  • the number of times the port is tapped (selected) on the user terminal 13 can be used as a feature amount including the case where the port is not used. Further, a character string (destination or the like) searched by the user on the user terminal 13 can be used as a feature amount.
  • the number of users (that is, the number of vehicles used) can be determined by a model created by machine learning using demand information as a feature quantity, and the usage fee can be determined according to the number of users.
  • the usage charge determination unit 214 predicts the demand amount (number of users) by machine learning (that is, predicts the demand curve by machine learning), and determines the usage charge according to the demand amount as described above. Can be done.
  • the delimiter for which the demand amount is predicted may be a port unit, or an area where a plurality of ports may be included may be targeted. In this case, time can be considered.
  • the usage charge determination unit 214 sets a window for a predetermined time such as 30 minutes or 1 hour as a real-time time division, and collects information from the user terminal 13 or the aircraft 1 for the time of the length of the window. Can make a profit. That is, the number of users who are currently running the app can be the number of users who were running the app at the time in the window.
  • This window may be a time zone in which the time is divided into window lengths, or it may be a time of the length of the nearest window. Further, the length of the window can be a statistical value (for example, an average value or a median value) of the ride time (time using the aircraft) by the user.
  • the length of time it takes to get off the aircraft may be taken into consideration. For example, the number of users using the aircraft may be subtracted from the population parameter of the statistical value. Further, the number of users who are using the aircraft may be added to the demand amount. Further, when machine learning is performed based on past data, data for the entire period may be used, or data for a predetermined period (for example, several months) may be used.
  • the usage charge determination unit 214 can also determine the usage charge according to the attributes of both the departure port and the destination port. For example, the usage charge determination unit 214 can determine the usage price according to the location of both the departure port and the destination port, the demand amount of the port, and the like.
  • the distribution amount may be dynamically determined.
  • the distribution amount may be increased or decreased from the standard amount.
  • the operator of the application or management server 20 for the user terminal 13 may be a separate entity from the company or the like (provider) that provides the aircraft.
  • the aircraft must meet the standards specified by the operator.
  • the standard can include, for example, the provision of designated safety equipment.
  • the standard also states that the maximum speed is limited to a predetermined value or less, that the driving mode can be switched by control (switching between maximum speed or output), and that each switchable driving mode has a predetermined maximum speed or output. It can include things such as being set.
  • the aircraft reservation, aircraft allocation, maintenance, application provision, etc. can be performed by an operator different from the aircraft provider. It should be noted that charging, battery replacement, movement, maintenance, etc. of each aircraft may be performed by a general person (gig worker) or a contractor company. Further, the maintenance may be performed by the owner. In this case, if the maintenance history is not confirmed, the availability determination unit 213 may determine that the service cannot be used.
  • the owner's own aircraft may be rented out to the service.
  • the management server 20 stores the area that can be used for each aircraft in the storage unit, and the availability determination unit 213 refers to the storage unit in the area corresponding to the aircraft that is about to start using. If the target port is not included in, it can be determined that it cannot be used. Also, the destination port may be set to a specific port. For example, the management server 20 stores information for specifying a port (s) that can return the machine for each machine in the storage unit, and the availability determination unit 213 refers to the storage unit and refers to the target port.
  • the usage fee in this case may be set by the owner of the aircraft.
  • the management server 20 stores the usage fee for each machine in the storage unit, and the usage fee determination unit 214 can read the usage fee corresponding to the machine. Part of the usage fee (for example, the amount after deducting port and system operating costs, fees, etc.) is distributed to the owner.
  • the provider may purchase an aircraft that conforms to the standard specified by the operator and use the service. In this case, a part of the usage fee is distributed to the provider.
  • the communication device 11 may be prepared by the provider. In this case, the communication device 11 implements the above-mentioned function and transmits data (position information, battery information, aircraft status, etc.) to the management server 20 according to a predetermined protocol.
  • the provider may put the aircraft exclusively for this shared service, or the aircraft used for other shared services may be provided with the above-mentioned function of bicycle 1 and put into this shared service. can.
  • the status is sent to the management server 20 as being in use, and when it is not used and it is available in this shared service, The status can be enabled and sent to the management server 20.
  • the availability determination unit 213 can determine whether or not the aircraft can be used by referring to the status.
  • the amount distributed to the provider can be changed dynamically.
  • the user may be paid to the operator from the usage fee paid to other shared services, or the operator may collect the fee while collecting the fee. The payment may be made from the user to the provider.
  • the operator may temporarily rent the aircraft from the provider in a lump sum. For example, the operator can rent 1000 units from the provider for 30 days. In that case, a fixed amount may be used instead of distribution according to the usage fee to the provider.
  • the management server 20 can manage information (provider ID) that identifies the provider in the aircraft information.
  • provider ID information that identifies the provider in the aircraft information.
  • a selectable provider ID can be presented to accept the selection from the user.
  • the aircraft may be reserved, and in that case, the reservation specified by the provider may be accepted.
  • the management server 20 may provide an administrator tool for the provider.
  • the administrator tool can enable viewing of aircraft information.
  • the administrator tool can also enable viewing of distributions (sales) to providers.
  • sales distributions
  • the management server 20 can provide the API to the provider.
  • the API can provide aircraft information, port information, usage history, etc. upon request. It is also possible to provide an API for accepting registration of aircraft information.
  • ⁇ Purchase of aircraft> You may sell the aircraft provided by this shared service.
  • the purchaser may provide the aircraft as an owner (provider) to a shared service and receive a profit sharing, or the purchaser may operate the aircraft exclusively for the purchaser.
  • information indicating the owner and a flag value indicating that the aircraft is a dedicated aircraft can be set in the aircraft information.
  • the availability determination unit 213 can determine that the aircraft, which is a dedicated aircraft, cannot be used unless it is a request from the owner.
  • the selling price of the aircraft can be determined according to the cumulative nourishment time, the number of battery replacements, and the like. It should be noted that the sold aircraft may be provided with only the locking / unlocking function without permitting the use of the port. If the user does not return the aircraft for a certain period of time or makes the aircraft missing, the user may be forced to purchase the aircraft.
  • the user terminal 13 proposes a port and an aircraft to specify a departure port and a destination port, but the management server 20 proposes an optimum route from the departure point A to the destination point B. You can also do it.
  • the starting point A and the destination point B may be ports, or may be points or areas instead of ports.
  • the best port that can be used (returned) and present a route that includes walking and other means of transportation to that port.
  • the best port is not limited to the nearest port. If the port closest to your house is in the opposite direction of your destination, a different port may be suggested. It also depends on the type of aircraft (eg kickboard or bicycle). In particular, when the usage fee differs depending on the type of aircraft (for example, bicycle and kickboard), various options such as the shortest route, the cheapest route, and the minimum required time route can be offered.
  • the optimal route can be determined, for example, according to the number of available aircraft in the candidate port, the remaining charge of those aircraft, the type of those aircraft, the forecast of the demand of those ports, and the like. You can decide the route that optimizes the price, distance, time, etc. (cheapest, shortest).
  • the optimum route may be not only a partial optimum (optimal for the user) but also an overall optimum route. That is, under the constraint of a finite number of aircraft, when a plurality of users move from their starting point A to their destination point B, the usage fee of all users is the lowest and the arrival time of all users is the shortest.
  • the route (departure port, destination port, use of walking or other means of transportation, etc.) is included so that the travel distance of all users is the shortest, or the energy consumption related to the movement of all users is the minimum. Get.) Can be determined.
  • the management server 20 may not only present the route to the user but also reserve the aircraft based on the route. In addition, if other transportation is included in the route, it may be possible to make a reservation for other transportation.
  • the management server 20 may assign a specific aircraft to the user when reserving the aircraft, or may not allocate the aircraft until immediately before use. If the aircraft is not assigned in advance, the management server 20 reserves and permits the number of reservations so that the number of aircraft predicted to be stopped at the departure port does not become 0 at the scheduled start time. Can be done.
  • the management server 20 reserves and uses, for example, so that the number of available aircraft in the port is equal to or greater than a predetermined number, or the remaining charge of the aircraft is equal to or greater than a predetermined value. You can try to give permission. In addition, when there are multiple types of aircraft (for example, bicycles and kickboards), make reservations and permission to use so that the available number and remaining charge for each type of aircraft are equal to or greater than the specified values. can do. Demand forecasting can be used to forecast the number of aircraft.
  • the management server 20 When accepting a reservation from a user, the management server 20 gives the user an incentive (for example, a discount, a coupon, points, etc.) to get on a specific aircraft at a specific port and move to the specific port. It can also be. For example, when a port with a large demand is used as a target port, an incentive can be given when a specific port (for example, a port where charging or battery replacement is possible) is used as a target port for an aircraft having a small amount of charge. It is also possible to give the user an incentive to perform charging, battery replacement, maintenance of the aircraft, and the like.
  • an incentive for example, a discount, a coupon, points, etc.
  • ⁇ Port attached to real estate> For example, when a port is installed in a real estate such as a condominium, the port and the resident of the real estate can be operated differently from the normal shared service. In this case as well, the lock / unlock can be performed using the application of the user terminal 13. In addition, the aircraft can be reserved using the application of the user terminal 13.
  • the port attached to real estate can be operated as a port for shared services.
  • the port attached to the real estate is at least one of the departure port and the destination port, the usage fee can be freed or reduced.
  • residents may use it free of charge.
  • the owner of the port for example, the owner of the real estate or the management company
  • the usage fee for example, the usage of the resident is free of charge, if the resident does not return within the predetermined time, a charge may be made.
  • a charging device is installed, and when getting off at the port, the use cannot be terminated unless charging is started (connecting to a charger, etc.) (for example, locking is not possible, billing continues. And so on). In this case, even when the usage fee is free, if the user gets off the train without starting charging for a predetermined time or more or a predetermined number of times, the user may be charged.
  • the aircraft returned to the port attached to the real estate may be another aircraft.
  • the management server 20 can determine that the port attached to the real estate can be used as the departure port and the other port can be used as the target port.
  • the management server 20 can determine that the next use cannot be started for the user who has not returned the same or different aircraft.
  • the number of aircraft to be placed in the port attached to the real estate can be set or dynamically changed according to the demand (estimated value of the number of usage) estimated based on the usage history by the resident.
  • the shared service using the shared aircraft has been described, but it can also be operated as a service for renting a bicycle parking lot and the aircraft as a set.
  • a section (space) of a bicycle parking lot in front of a station can be allocated to users so that they can always be used, and the aircraft can also be rented. Even in this case, it may be possible to park the bicycle at another port when moving.
  • a specific space may be allocated, and the management server 20 always leaves a space for one unit so that the user can return while the user is using the space, and always when the user is not using the space. Usage permission can be granted so that one aircraft remains in the port (bicycle parking lot).
  • the user can take a picture of getting off and upload it.
  • the management server 20 can specify the target port for the aircraft owned by the user. In addition, a specific one may be assigned to the user, or the user may use it from any port without specifying the aircraft. In this case, the management server 20 stores the aircraft possessed by the user in the storage unit, and if the user does not possess the aircraft, the aircraft ID is required for the usage start request. When the user possesses the aircraft, it can be determined that the use is not possible if the aircraft ID other than the aircraft ID indicating the possessed aircraft is set in the usage start request.
  • the usage charge determination unit 214 can be set not to charge a specific user according to the time zone. For example, a particular user can take the aircraft home at night and start using it immediately the next morning.
  • the management server 20 can store a time zone (start time and end time) free of charge in association with the user ID for a specific user. You may set multiple time zones.
  • the usage charge determination unit 214 can prevent the user from charging for the time zone stored in association with the user.
  • the management server 20 can also handle the user's home as a temporary port. For example, the management server 20 sets the port information as information that identifies an available user and an available time zone, and treats the port within the set time zone as a valid port. Can be done. For example, by registering the user ID of the user and the time zone at night as port information, the user's home can be registered in the port information as a port.
  • the management server 20 may display, for example, an option of "take home" on the user terminal 13 at the start or end of use to indicate the purchase option.
  • the user who can take the aircraft home may select, for example, based on the past usage history. For example, the management server 20 determines a user whose end time zone is a predetermined time zone at night and whose start time zone is a predetermined time zone in the morning as a user who can take the aircraft home. Can be done. In addition, the management server 20 stores in the storage unit that the user wants to purchase the aircraft in the future, and allows the user who wants to purchase the aircraft to take it home. Can be.
  • the aircraft that can be taken home may be limited.
  • the management server 20 can determine whether or not to take it home, for example, according to the remaining charge, the type of the machine, the existing port, and the like. For example, an aircraft with a low remaining charge is allowed to be taken out, and an aircraft with a large number of types is allowed to be taken out at a specific time (for example, the time zone immediately after the end time of the takeaway time zone). Aircraft in ports with low demand as departure ports (the number of times they are used as departure ports in the morning hours by analyzing usage history is less than a certain threshold) can be allowed to be taken home. In addition, which aircraft is allowed to be taken out may be changed depending on the user.
  • the user who brought back the aircraft may charge the battery.
  • distribute the charger in advance.
  • the usage fee may be discounted to the user.
  • the management server 20 can rank users based on the usage history, and may decide whether or not to allow take-out according to the rank.
  • the management server 20 may determine whether or not to take it home to the desired user. Further, if there is an aircraft having a low remaining charge and the aircraft is charged when it is taken home, the management server 20 can positively propose to take it home. For example, the management server 20 may offer an incentive such as a discount or a coupon to a machine having a small amount of charge and propose to take it home.
  • the management server 20 may not allow the returned aircraft to be returned with a charge less than a predetermined amount (for example, continue charging).
  • the management server 20 can monitor the charge amount of the machine by receiving the charge amount of the battery from the communication device 11 of the machine.
  • a temporary port (hereinafter referred to as an office port) may be set in the office.
  • the management server 20 stores, for example, an organization such as a company to which a user belongs in a storage unit, and whether or not an office port can be set up for the organization, how many machines are in the office port. It is possible to store in the storage unit whether or not it can be held.
  • the management server 20 can terminate the use even when the target port is an office port.
  • the management server 20 can charge the organization user for installing the office port.
  • the management server 20 can also prevent the collection of usage fees for the aircraft returned to the office port. Further, the management server 20 may make the use of the office port as the departure port (or the destination port) free of charge or give a discount.
  • the management server 20 uses the office port as the departure port (or the destination port) for the use of other users for the advertisement of the organization or the advertisement of the product or service of the organization while paying the same charge as the normal port. It may be displayed on the personal terminal 13 or the advertisement of the shared service may be displayed in the organization.
  • the management server 20 can change the number of aircraft that can be held in the office port in response to a request from an organization user. Further, the management server 20 predicts the number of uses (number of demands) in the organization based on the usage history of the users belonging to the organization, and changes the number of aircraft that can be held according to the predicted number of demands. May be good.
  • the management server 20 determines whether or not the office port can be used so as to allow only users belonging to the organization corresponding to the office port to use it (use it as the departure port or the destination port). Can be done.
  • the office port may be set to a place where only people who physically belong to the organization can enter.
  • the location of the port information can include not only the location on the map such as latitude and longitude, but also the height. For example, it is effective when different organizations belong to different floors in the same building and an office port is provided on the floor.
  • the aircraft returned to the office port may always be charged.
  • the management server 20 may not be terminated until it can detect that the server is charged.
  • the management server 20 can issue a receipt for the usage fee in response to a request from the organization user.
  • the number of aircraft to be deployed in the office port may be changed according to the balance between supply and demand.
  • the management server 20 can predict the number of usages based on the usage history corresponding to the users belonging to the organization, and can determine the number of deployments according to the predicted value of the number of usages.
  • the management server 20 can allow the use of the office port as the departure port even if the destination port is another port.
  • the number of aircraft returned to the office port of the management server 20 is less than the number of aircraft deployed to the office port for users belonging to the organization and using the office port as the target port from another port. You can allow the use at some point. If the number of aircraft in the office port is less than the predetermined number of aircraft to be deployed, the management server 20 permits users who do not belong to the organization to use the office port as the target port. Can be done. As a result, it is expected that other users will move the aircraft to the office port. Further, when the number of aircraft in the office port is less than the predetermined number of aircraft to be deployed, the operator of this shared service may move the aircraft from another port.
  • management server 20 may accept reservations for the aircraft in the office port.
  • ⁇ MaaS> In this embodiment, it is assumed that the user specifies the destination port and moves from the departure port to the destination port using the same aircraft, but the management server 20 accepts the input of the destination from the user. , The optimum means of transportation from the user's current position to the destination may be proposed.
  • the designation of the destination may be the designation of a point or the designation of an area.
  • Micro-mobility such as bicycles and kickboards can also be used as one of the means of transportation to search for the optimal means of transportation.
  • the management server 20 can be moved by walking to a micromobility port near the user's current position, and by micromobility from that port to a public transportation station such as a train or a bus or a platform such as a bus stop. It is possible to provide a means of transportation by combining walking movement to a micromobility port near the drop-off point of public transportation and micromobility movement from that port to the destination. Further, the management server 20 can also provide a means of transportation that combines movement to a parking lot of a car by micromobility and movement by a car.
  • the management server 20 combines the movement by micromobility and the movement by various vehicles such as public transportation period and rental car so that the cost is minimized so that the arrival time is the shortest and the travel distance is the shortest. In addition, it is possible to search for the optimum combination of transportation means so that the amount of energy used for movement is minimized.
  • the management server 20 can propose the use of micromobility from the port to the taxi stand.
  • the taxi may, for example, put micro-mobility in the trunk and move it to the port.
  • the communication device 11 can include a maximum speed switching unit that sets the maximum speed of the machine body.
  • the communication device 11 can control the limit of the maximum speed according to the instruction from the management server 20.
  • the contents of the coupon can be a ride right (the aircraft can be used free of charge) and a discount on the usage fee.
  • the user may be provided with information that the owner of the open space wants to deliver to the user (for example, information provision or advertisement about the product provided by the owner, a coupon from the owner to the user of the aircraft, etc.). It may be displayed on the terminal 13.
  • the management server 20 proposes a route from the current position to the target value to the user, and the owner of the open space is a transportation company, the user preferentially gives the transportation means provided by the owner. It may be presented to.
  • the maximum speed may be limited when the aircraft enters a predetermined area.
  • the management server 20 detects that the position of the aircraft is within the preset area, the management server 20 instructs the aircraft to change the maximum speed, and the communication device 11 determines the maximum speed of the aircraft. You can change the settings.
  • the appearance of the aircraft may be changed according to the attributes of the user (for example, demographic attributes, psychographic attributes, behavioral attributes, etc.).
  • the management server 20 notifies the aircraft of the appearance to be changed according to the attributes of the user, and the communication device 11 can change the appearance of the aircraft.
  • the appearance of the machine body may be, for example, the color of a brake lamp, the color of a winker, or the like.
  • the management server 20 can notify the position of the aircraft to a person (for example, a family member) preset for each user.
  • a collision sensor is provided on the aircraft, and when the collision sensor is activated, the communication device 11 notifies the management server 20, and when the management server 20 receives the notification, for example, a person set in advance such as a family member. Can be notified to.
  • the maximum speed of the aircraft may be changed according to the place where the aircraft is traveling. For example, if the position of the aircraft can be estimated with high accuracy using a quasi-zenith satellite or a gyro sensor, the management server 20 may drive the aircraft on the sidewalk or on the roadway according to the position of the aircraft. It can be determined whether or not. The management server 20 determines the maximum speed according to whether the vehicle is traveling on the sidewalk or the roadway, transmits an instruction to the communication device 11 so as to reach the determined maximum speed, and the communication device 11 responds to the instruction to the maximum speed. You can set the speed.
  • the management server 20 may give a reward for the aircraft passing through the preset area.
  • the reward may be, for example, a discount on the usage fee, or may be a coupon, a point, or the like.
  • the management server 20 can present a route that passes through the preset area.
  • the management server 20 can compare the route passing through the preset area with the optimum route and propose a route in which at least one of the difference in time, distance, and amount of money does not take more than the threshold value. ..
  • the management server 20 can receive an incident occurrence notification from the user terminal 13 and can store the location where the incident occurred in the storage unit.
  • the management server 20 can analyze past incidents and identify an area (dangerous area) in which the probability of occurrence of an incident is equal to or higher than a predetermined value, for example, an area in which a predetermined number or more of incidents have occurred.
  • a predetermined value for example, an area in which a predetermined number or more of incidents have occurred.
  • the management server 20 can notify the user terminal 13 of a message to that effect.
  • the management server 20 can detect the danger around the aircraft based on the image taken by the camera. For example, the management server 20 analyzes an image from a camera and determines that there is a danger, for example, when a predetermined number or more of pedestrians are photographed in the image or when an object exists in the vicinity of the aircraft. be able to.
  • the management server 20 may match a user who wants to end the use of the machine (referred to as an end user) and a user who wants to start using the machine (referred to as a start user).
  • the management server 20 receives, for example, a request (boarding request) specifying a place and time to get on from the user terminal 13 of the starting user, and specifies a place and time to get off from the user terminal 13 of the ending user.
  • a request boarding request
  • the management server 20 instructs the start user to hand over the aircraft from the end user to the place where he / she wants to get on the board set in the boarding request, the place where he / she wants to get off set in the disembarkation request, or at an intermediate point between them. be able to.
  • the management server 20 can store the boarding request and the disembarking request in the storage unit.
  • the user terminal 13 of the end user can, for example, have the end user select a point, an area, etc. to get off on the map, or specify by an address.
  • the user terminal 13 of the starting user can, for example, have the starting user select a point, an area, or the like on which he / she wants to board on a map, or have him / her specify by an address.
  • Matching can be performed, for example, according to the distance between the place where you want to get off, which is included in the get-off request, and the place where you want to get on, which is included in the boarding request. For example, the closest disembarkation request and boarding request can be matched.
  • the management server 20 may determine whether or not to be the target of matching according to the evaluation value of the user.
  • the evaluation value can be calculated based on, for example, the usage history. Further, the management server 20 may determine whether or not to be the target of matching according to the attributes of the user.
  • the management server 20 accepts the user's condition (matching condition) to be selected or not selected as the matching partner from the user, and the management server 20 stores the accepted matching condition for each user and matches the matching condition. Matching requests can be searched by selecting only users or excluding matching users.
  • the management server 20 may store the boarding request and perform matching with the boarding request each time the disembarkation request is received. Further, the management server 20 may store the disembarkation request in the storage unit and perform matching with the disembarkation request each time the boarding request is received. Further, the management server 20 stores both the boarding request and the disembarking request (updated according to the instructions from the start user and the ending user), and matches the stored boarding request and disembarking request. May be done.
  • the place where the boarding request wants to get on and the place where the getting off request wants to get off can be shown on the map of the user terminal 13 so that the start user and the end user can select.
  • the search can be performed according to various conditions such as time, gender of the other user, model, and the like.
  • the management server 20 can be provided with a message transmission / reception function that enables messages to be exchanged between the matched user terminal 13 of the start user and the user terminal 13 of the end user.
  • the management server 20 stores the user's facial photograph and user information indicating physical characteristics for each user in the storage unit, and uses the matched user terminal 13 of the start user and the end user.
  • the user information of the other user can be transmitted to the user terminal 13.
  • the management server 20 may provide user information only when matching is established, or may attach user information to all boarding requests or disembarking requests so that they can be viewed on the user terminal 13. .. It should be noted that the user may be able to set the items included in the user information that can be shared before and after the matching.
  • the management server 20 can notify the operator of the content of the disembarkation request for which matching was not established.
  • the management server 20 may notify the user of the location of the disembarked aircraft and induce the use.
  • the management server 20 can give incentives such as discounts and coupons to the users. In this case, an additional fee may be charged to the finished user who got off the train.
  • the management server 20 may predict the number of aircraft in neighboring ports (demand and supply forecast) based on the usage history, and provide this predicted value to the user terminal 13.
  • the management server 20 identifies an area where a predetermined number or more of user terminals 13 are gathered according to the position of the user terminal 13, and sets a virtual port for matching in the specified area. Then, the above matching process may be performed with the end-of-use request specifying the virtual port as the disembarkation request.
  • the user's evaluation may be performed based on the parking image.
  • a rack for storing the helmet may be arranged in the port so that the user can use the helmet.
  • personal helmets may be rented and borrowed between users. Further, when the current user and the next user are family members or friends, the helmet may be managed to be handed over as it is.
  • a disposable cloth or paper sheet may be attached to the inside of the helmet.
  • the helmet may be returned by hooking it on the hook provided on the aircraft, for example.
  • the communication device 11 may detect whether or not a helmet is hung on the hook at the time of return and notify the management server 20 of the detection result so that the return cannot be performed if the helmet is not hung. ..
  • the management server 20 can make the user terminal 13 confirm that the helmet is worn.
  • the management server 20 can determine whether or not it can be used after confirming a photograph of the face wearing a helmet before use.
  • the user terminal 13 can take a photograph of the user's face and send the photographed image to the management server 20.
  • the management server 20 stores the feature amount of the face of the person and the feature amount of the helmet in advance, and authenticates the person by whether or not the feature amount of the face of the person can be extracted by analyzing the image. At the same time, it is possible to detect the wearing of the helmet depending on whether or not the feature amount of the helmet can be extracted.
  • the management server 20 can determine that the user cannot be used when the authentication of the person fails or the helmet cannot be detected.
  • the management server 20 may confirm the presence or absence of a license before being used by the user.
  • the management server 20 can have the user terminal 13 take a face image as described above, and confirm the identity of the user based on the image received from the user terminal 13.
  • the management server 20 stores the image of the user's license in the storage unit in advance, and the feature amount extracted from the image of the license and the feature extracted from the image received from the user terminal 13 before use. Identity verification can be performed depending on whether or not the amount matches. Further, as described above, the management server 20 may confirm from the image whether or not the helmet is worn.
  • the management server 20 may be provided with an abnormality notification unit that notifies a predetermined notification destination when an abnormality of the aircraft is detected.
  • the management server 20 can make an emergency call (110, 119, etc.).
  • the management server 20 can also store emergency contact information such as the user's family and notify the contact information. It is also possible to notify the insurance company that provides insurance for the aircraft and the user of the occurrence of an abnormality.
  • Abnormality can be detected, for example, by providing a collision sensor on the airframe and the collision sensor detecting the collision.
  • a camera can be placed on the airframe and the camera image can be analyzed to detect that an accident has occurred on the airframe.
  • Accident detection can be done by machine learning. For example, learning created by machine learning by performing machine learning in advance using an image of the aircraft or its surroundings at the time of an accident and an image of the aircraft in a normal state or its surroundings as input data and using teacher data to determine whether or not an accident has occurred. The occurrence of an accident can be detected by giving the model an image taken by the camera of the aircraft.
  • the communication device 11 can notify the management server 20 that the emergency button has been pressed, and the management server 20 can perform preset processing when the emergency button is pressed. ..
  • the operator of this shared service can insure the aircraft and users. It can be designed to dynamically change the premium of the insurance.
  • the management server 20 may calculate the insurance premium, or the server of the insurance company may calculate the insurance premium according to the information collected by the management server 20.
  • the management server 20 and the insurance company's server are also referred to as a “server”.
  • the insurance premium can be included in the user's usage fee.
  • the insurance premium can be adjusted based on the usage history.
  • the server can adjust the insurance premium so that the larger the number of rides and the distance traveled, the lower the insurance premium.
  • sensors such as a gyro sensor, an acceleration sensor, a torque sensor, and a GPS are provided in the aircraft, and the movement of the aircraft is stored in the management server 20 in association with the user, and the server stores the movement of the aircraft in the management server 20 based on the measured values of the sensors. It is possible to detect the behavior of the aircraft and determine the insurance premium according to the behavior. For example, the server detects unfavorable behaviors such as sudden start and sudden braking based on the measured values of the sensor of the aircraft, and adjusts the insurance premium so that the number of occurrences of these unfavorable behaviors increases. Can be done.
  • insurance premiums can be adjusted according to attributes such as the user's age and status, and information that can be read from the driver's license. Further, the usage history and the attribute may be combined and used for adjusting the insurance premium.
  • the server can evaluate the safety level of driving based on the measured value from the sensor.
  • a general method can be used to evaluate the degree of driving safety.
  • the server can adjust the premium so that the higher the security level, the cheaper the insurance premium.
  • the server may use information that is not managed by the management server 20 when adjusting the insurance premium. For example, the driving history of a user's car is acquired from the car or the server of the car company, and the safety level related to the driving of the user's car is evaluated according to the driving history of the car. You can adjust the premium so that the higher it is, the cheaper it is.
  • the server may adjust the insurance premium according to the usage history in other shared services and the measured value by the sensor provided in the aircraft of the other shared service.
  • the server evaluates the driving safety level of the private property according to the driving history (measurement history by the sensor) of the private property owned by the user, and the book is based on the driving safety level of the private property.
  • the insurance premium for the shared service may be adjusted.
  • the insurance premium may literally be for insurance provided by the insurance company, or may be a reserve set by the operator.
  • a name such as an amount equivalent to the insurance premium or a safety measure fee may be used. That is, the operator may determine his / her own safety measure fee separately from the insurance premium set by the insurance company for the aircraft.
  • the safety measure fee including the risk of damage to the aircraft may be added and collected from the user.
  • the server may calculate the user's safety rank according to the usage history and the measured value of the sensor, and may determine the preset insurance premium corresponding to the safety rank.
  • the insurance premium for this shared service can be discounted. For example, it is possible to upload an image of the insurance certificate of the insurance coverage taken from the user terminal 13 to the management server 20.
  • the management server 20 can also perform image analysis of the insurance certificate to confirm the coverage and determine the discount amount according to the coverage.
  • the management server 20 can transmit the insurance product options to the user terminal 13 and have the user terminal 13 select the insurance products.
  • the management server 20 may limit the insurance products that can be selected according to the usage history, user attributes, and the like.
  • the management server 20 can store the analysis results that can be derived from the usage history, the conditions for the attributes of the user, and the like for each insurance product, and can determine the insurance product that can be selected for each user.
  • the management server 20 may determine whether or not the target port can be designated according to the type of the machine. For example, the management server 20 can store the upper limit of the number of parking spaces for each type of aircraft for each port, and can determine whether or not the target port can be specified depending on whether or not the upper limit is exceeded.
  • the management server 20 may calculate the upper limit of the number of parked ports according to the size of the port and the size of the aircraft. For example, if you can park 10 bicycles and 15 kickboards at a certain port, you can park 8 bicycles and 12 kickboards if 2 bicycles are parked. Even if 3 boards are parked, 8 bicycles and 12 kickboards can be parked.
  • the management server 20 can perform a route search with the road through which the kickboard can pass and the road through which the bicycle can pass as constraints.
  • the management server 20 can prevent the sidewalk from being included in the route search of the kickboard, for example, in an area where the kickboard cannot pass through the sidewalk. Further, the management server 20 can preferentially determine the combination of means of transportation for the kickboard at the port where the helmet is placed.
  • the management server 20 may accept a plurality of destination ports or destination candidates. In this case, it can be determined whether or not the destination port or the destination can be used (whether or not the port is available).
  • the management server 20 can accept the designation of an area (for example, 100 m square) as a destination.
  • the management server 20 can propose a port included in the area to the user or automatically select the port.
  • the management server 20 may collectively allow the ports included in the area to be used in each area.
  • the management server 20 stores the destination area for the aircraft in use, subtracts the number of aircraft in use corresponding to the area from the total number of parkable vehicles in the area, and uses the aircraft. The possible number can be calculated.
  • the management server 20 can detect that the aircraft has arrived in the vicinity of the target area, assign a port to the aircraft at that timing, and notify the user terminal 13.
  • the management server 20 can assign a vacant port to the aircraft, for example, with a priority according to the proximity of the aircraft to the current position.
  • ⁇ Revenue share> A part of the profit from the usage fee from the user can be distributed (revenue share) to the owner of the port.
  • the management server 20 can provide various information to the port owner.
  • the management server 20 can calculate information related to getting on and off (port statistical information) from the usage history of the owner's port and provide it to the owner.
  • the management server 20 may calculate statistical information of the entire port in the area to which the owner's port belongs (for example, a city, ward, town, or village) and provide it to the owner.
  • the management server 20 identifies the aircraft stopped at the position of a specific store based on the usage history and the location history of the aircraft information, identifies the departure port of the specified aircraft, and uses the user who came to the store. It is possible to analyze where (which port) a person came from and provide the results of this analysis to the owner. This makes it possible to analyze the trade area of the store.
  • the management server 20 can also create a map of the departure port for each day of the past predetermined period (for example, one week) and provide it to the owner.
  • the management server 20 can specify the aircraft used and perform payment processing for paying a part of the usage fee paid by the user for the aircraft to the owner of the aircraft.
  • the profit to be distributed to the owner is not limited to cash, but may be the right to use the aircraft (ride right), coupons, free tickets, etc.
  • the ride right can be made available to the owner, the owner's family, the resident of the real estate owned by the owner, the employee belonging to the owner's organization, and the like.
  • the aircraft may be securitized based on the future cash flow generated by the aircraft. It may be securitization linked to a specific aircraft, or it may be linked to metrics such as sales per aircraft. The owner of the securitized aircraft may be able to use the aircraft for free or at a discounted price, unlike normal users.
  • the securitized aircraft may be handled separately from other aircraft.
  • the management server 20 may preferentially allocate the securitized aircraft when making a reservation for movement.
  • the owner of the securitized aircraft may be able to purchase the aircraft halfway.
  • the securitized aircraft may set conditions for use such as specific area, time zone, user, etc.
  • the management server 20 stores the usage conditions for each aircraft, and can assign the aircraft to the user only when the usage conditions are met.
  • the port may be securitized based on the cash flow related to the distribution.
  • the airframe may have a structure that deforms according to the attributes of the user.
  • the aircraft may be equipped with retractable seats, and seats may be taken in and out according to attributes such as the user's age, gender, and address.
  • the user attributes can include segments that can be identified from the user's past usage history, license status, nationality, residence permit status, accident history, chronic illness, medical history, and the like.
  • the maximum speed of the aircraft can be changed according to the attributes of the user. After permitting the use of the aircraft, the management server 20 can determine the maximum speed according to the attributes of the user, notify the communication device 11 of the maximum speed, and set the maximum speed of the aircraft.
  • the management server 20 can set a restriction on the route according to the attribute of the user.
  • the management server 20 can store, for example, an area (or a road) that a user who satisfies the condition cannot pass through in association with the condition for the attribute.
  • the management server 20 may obtain the consent of a user (for example, the user's family) designated in advance for putting in and taking out the chair. Further, the management server 20 may move seats in and out according to an instruction from a user designated in advance.
  • a user for example, the user's family
  • the management server 20 may move seats in and out according to an instruction from a user designated in advance.
  • the management server 20 may perform a test on the user (for example, a test on traffic rules, a test on health condition), and move seats in and out according to the result of the test.
  • a test on the user for example, a test on traffic rules, a test on health condition
  • the management server 20 can notify the position information of the aircraft to the preset contact information (for example, the user's family, etc.) for the aircraft that has left the seat.
  • the preset contact information for example, the user's family, etc.
  • the management server 20 may detect an accident (for example, a collision) of the aircraft and notify a preset contact information (for example, a user's family, police, emergency, etc.) according to the detection of the accident. can.
  • the management server 20 can collect information about the accident (for example, information that can be detected by a sensor included in the machine such as the degree of impact) and attach it to the notification.
  • the maximum speed of the aircraft may be set according to the road on which the aircraft is traveling.
  • the management server 20 specifies the road on which the aircraft is traveling from the current position of the aircraft, and specifies the maximum speed or the travel mode to the communication device 11 so as to set the maximum speed according to the specified road. Can be sent.
  • the management server 20 can store, for example, the maximum speed for each road, or can acquire the maximum speed for each road from an external server.
  • the management server 20 can manage road information with the same configuration as a general navigation system or the like. It should be noted that this control can also be applied to automobiles.
  • the management server 20 may drive the aircraft on the sidewalk or on the roadway according to the position of the aircraft. It can be determined whether or not it is done.
  • the management server 20 determines the maximum speed according to whether the vehicle is traveling on the sidewalk or the roadway, transmits an instruction to the communication device 11 so as to reach the determined maximum speed, and the communication device 11 responds to the instruction to the maximum speed. You can set the speed.
  • the travel mode may include, for example, an electric travel mode and an electric assist mode.
  • the traveling mode may include a roadway traveling mode and a sidewalk traveling mode.
  • the blinkers and mirrors may be retractable in the aircraft, or the cover may be taken in and out.
  • the communication device 11 manages the traveling mode, for example.
  • the communication device 11 can set the maximum output from the motor and the maximum speed of the machine body according to the traveling mode, and can control the insertion and removal of the winker and the mirror (or their covers).
  • the communication device 11 of the machine can set the machine according to an instruction from the user (user terminal 13).
  • the settings of the aircraft include, for example, the driving mode of electrically assisted driving or electric driving, the maximum speed, whether to perform automatic driving, whether to perform semi-automatic driving, whether to perform automatic brake control, and whether to perform automatic brake control. It can include whether or not to make the provided light shine, how the light shines, the sound output from the speaker provided in the aircraft, whether or not to store the backrest, and so on.
  • the management server 20 may accept the instruction from the user terminal 13 and issue the instruction to the communication device 11 from the management server 20.

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Abstract

[Problème] Permettre d'évaluer l'état d'utilisation d'un véhicule. [Solution] Ce système aide dans une opération qui se rapporte à un service partagé pour un véhicule à un seul conducteur, ledit système comprenant : une unité d'entrée de demande d'utilisation qui accepte une demande d'utilisation provenant d'un terminal d'un utilisateur qui essaie d'utiliser le véhicule, la demande d'utilisation comprenant la désignation d'un port de démontage et d'une date et d'une heure de démontage programmées ; et une unité de détermination de permission d'utilisation qui prédit s'il existe un espace de stationnement disponible au niveau du port de démontage à la date et à l'heure de démontage programmées, et, s'il existe un espace de stationnement disponible, permet au véhicule d'être utilisé.
PCT/JP2021/049033 2020-12-31 2021-12-31 Système d'aide au fonctionnement WO2022145491A1 (fr)

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Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006077638A1 (fr) * 2005-01-20 2006-07-27 Hitachi, Ltd. Dispositif de serveur de gestion de partage de vehicule, dispositif de terminal d’utilisateur, dispositif de terminal monte sur un vehicule et procede de gestion de partage de vehicule
JP2014071873A (ja) * 2012-10-02 2014-04-21 Hitachi Automotive Systems Ltd 車両管理装置および車両管理方法
JP2015201058A (ja) * 2014-04-09 2015-11-12 日産自動車株式会社 共用車両管理装置及びプログラム
JP2016085506A (ja) * 2014-10-23 2016-05-19 日産自動車株式会社 共用車両管理装置及び共用車両管理方法
JP2019148928A (ja) * 2018-02-26 2019-09-05 株式会社メルカリ レンタルサイクル運営システム及びプログラム
JP2020051763A (ja) * 2018-09-25 2020-04-02 株式会社ナビタイムジャパン 情報処理システム、情報処理プログラムおよび情報処理方法
JP6785021B1 (ja) * 2020-05-11 2020-11-18 株式会社Luup 運用支援システム

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006077638A1 (fr) * 2005-01-20 2006-07-27 Hitachi, Ltd. Dispositif de serveur de gestion de partage de vehicule, dispositif de terminal d’utilisateur, dispositif de terminal monte sur un vehicule et procede de gestion de partage de vehicule
JP2014071873A (ja) * 2012-10-02 2014-04-21 Hitachi Automotive Systems Ltd 車両管理装置および車両管理方法
JP2015201058A (ja) * 2014-04-09 2015-11-12 日産自動車株式会社 共用車両管理装置及びプログラム
JP2016085506A (ja) * 2014-10-23 2016-05-19 日産自動車株式会社 共用車両管理装置及び共用車両管理方法
JP2019148928A (ja) * 2018-02-26 2019-09-05 株式会社メルカリ レンタルサイクル運営システム及びプログラム
JP2020051763A (ja) * 2018-09-25 2020-04-02 株式会社ナビタイムジャパン 情報処理システム、情報処理プログラムおよび情報処理方法
JP6785021B1 (ja) * 2020-05-11 2020-11-18 株式会社Luup 運用支援システム

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