WO2020152722A1

WO2020152722A1 - System and method for providing logistic services

Info

Publication number: WO2020152722A1
Application number: PCT/IN2020/050083
Authority: WO
Inventors: Prasad Patil; Varun PYNADATH THOMAS
Original assignee: Prasad Patil; Pynadath Thomas Varun
Priority date: 2019-01-25
Filing date: 2020-01-25
Publication date: 2020-07-30

Abstract

A system and a method for providing logistic services is disclosed. The system includes an input receiving subsystem configured to receive one or more inputs associated with a travel plan from a user, an accommodation service subsystem configured to check availability of at least one accommodation service by searching a plurality of databases; to select at least one accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking at least one accommodation service, a luggage shipping subsystem configured to select at least one logistic service by the user for transferring luggage from one location to another; to check availability of at least one entity based on one or more parameters; to allocate the at least one entity to the user for providing logistic services.

Description

SYSTEM AND METHOD FOR PROVIDING LOGISTIC SERVICES

FIELD OF INVENTION

[0001] Embodiments of a present disclosure relate to logistics system, and more particularly to a system and a method for providing logistic services and a method to operate the same.

BACKGROUND

[0002] Logistics system is a network of organizations, people, activities, information and resources involved in the physical flow of products from supplier to customer. At present, some systems are available where a user can book an accommodation service. However, the user needs to book the accommodation service for the whole day, though the user wants the accommodation for a certain interval of time. For example, if the user needs to go to one or more destinations in a day, then either the user needs to make booking in multiple hotels or the user needs to travel back to the hotel where the user used to stay at the beginning of the day.

[0001] Furthermore, the user needs to carry luggage while travelling from one destination to another destination. Such system increases the travel cost and the user has to face difficulty while carrying the luggage. Moreover, after travelling from one destination to another destination, the whole day becomes hectic for the user.

[0002] Hence, there is a need for an improved system and method for providing logistic services in order to address the aforementioned issues.

BRIEF DESCRIPTION

[0003] In accordance with an embodiment of the disclosure, a system for providing logistic services is disclosed. The system includes one or more processors. The system also includes an input receiving subsystem operable by the one or more processors. The input receiving subsystem is configured to receive one or more inputs associated with a travel plan from a user via a platform. The system also includes an accommodation service subsystem operable by the one or more processors. The accommodation service subsystem is configured to check availability of at least one accommodation service by searching a plurality of databases via one or more modes. The accommodation service subsystem is also configured to select at least one accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking at least one accommodation service. The system also includes a luggage shipping subsystem operable by the one or more processors. The luggage shipping subsystem is configured to select at least one logistic service by the user for transferring luggage from one location to another. The luggage shipping subsystem is also configured to check availability of at least one entity based on one or more parameters using the one or more modes. The luggage shipping subsystem is also configured to allocate the at least one entity to the user for providing logistic services based on the availability of the at least one entity.

[0004] In accordance with another embodiment, a method for providing logistic services is disclosed. The method includes receiving one or more inputs associated with a travel plan from a user via a platform. The method also includes checking availability of at least one accommodation service by searching a plurality of databases via one or more modes. The method also includes selecting at least one accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking at least one accommodation service. The method also includes selecting at least one logistic service by the user for transferring luggage from one location to another. The method also includes checking availability of at least one entity based on one or more parameters using the one or more modes. The method also includes allocating the at least one entity to the user for providing logistic services based on the availability of the at least one entity.

[0005] To further clarify the advantages and features of the present disclosure, a more particular description of the disclosure will follow by reference to specific embodiments thereof, which are illustrated in the appended figures. It is to be appreciated that these figures depict only typical embodiments of the disclosure and are therefore not to be considered limiting in scope. The disclosure will be described and explained with additional specificity and detail with the appended figures.

BRIEF DESCRIPTION OF THE DRAWINGS

The disclosure will be described and explained with additional specificity and detail with the accompanying figures in which:

[0006] FIG. 1 is a block diagram representation of a system for providing logistic services in accordance with an embodiment of the present disclosure;

[0007] FIG. 2 is a block diagram of an exemplary embodiment of the system for providing logistic services of FIG. 1 in accordance with an embodiment of the present disclosure;

[0008] FIG. 3 is a block diagram of a general computer system in accordance with an embodiment of the present disclosure; and

[0009] FIG. 4 is a flow diagram representing steps involved in a method for providing logistic services in accordance with an embodiment of the present disclosure.

[0010] Further, those skilled in the art will appreciate that elements in the figures are illustrated for simplicity and may not have necessarily been drawn to scale. Furthermore, in terms of the construction of the device, one or more components of the device may have been represented in the figures by conventional symbols, and the figures may show only those specific details that are pertinent to understanding the embodiments of the present disclosure so as not to obscure the figures with details that will be readily apparent to those skilled in the art having the benefit of the description herein.

DETAILED DESCRIPTION

[0011] For the purpose of promoting an understanding of the principles of the disclosure, reference will now be made to the embodiment illustrated in the figures and specific language will be used to describe them. It will nevertheless be understood that no limitation of the scope of the disclosure is thereby intended. Such alterations and further modifications in the illustrated system, and such further applications of the principles of the disclosure as would normally occur to those skilled in the art are to be construed as being within the scope of the present disclosure.

[0012] The terms "comprises", "comprising", or any other variations thereof, are intended to cover a non-exclusive inclusion, such that a process or method that comprises a list of steps does not include only those steps but may include other steps not expressly listed or inherent to such a process or method. Similarly, one or more devices or sub-systems or elements or structures or components preceded by "comprises... a" does not, without more constraints, preclude the existence of other devices, sub-systems, elements, structures, components, additional devices, additional sub-systems, additional elements, additional structures or additional components. Appearances of the phrase "in an embodiment", "in another embodiment" and similar language throughout this specification may, but not necessarily do, all refer to the same embodiment.

[0013] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by those skilled in the art to which this disclosure belongs. The system, methods, and examples provided herein are only illustrative and not intended to be limiting.

[0014] In the following specification and the claims, reference will be made to a number of terms, which shall be defined to have the following meanings. The singular forms“a”,“an”, and“the” include plural references unless the context clearly dictates otherwise.

[0015] Embodiments of the present disclosure relate to a system and a method for provding logistic services. The system includes one or more processors. The system includes an input receiving subsystem operable by the one or more processors. The input receiving subsystem is configured to receive one or more inputs associated with a travel plan from a user via a platform. The system also includes an accommodation service subsystem operable by the one or more processors. The accommodation service subsystem is configured to check availability of at least one accommodation service by searching a plurality of databases via one or more modes. The accommodation service subsystem is also configured to select at least one

accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking at least one accommodation service. The system also includes a luggage shipping subsystem operable by the one or more processors. The luggage shipping subsystem is configured to select at least one logistic service by the user for transferring luggage from one location to another. The luggage shipping subsystem is also configured to check availability of at least one entity based on one or more parameters using the one or more modes. The luggage shipping subsystem is also configured to allocate the at least one entity to the user for providing logistic services based on the availability of the at least one entity.

[0001] FIG. 1 is a block diagram representation of a system (10) for providing logistic services in accordance with an embodiment of the present disclosure. The system (10) includes one or more processors (20). The system (10) includes an input receiving subsystem (30) operable by the one or more processors (20). The input receiving subsystem (30) is configured to receive one or more inputs associated with a travel plan from a user via a platform, wherein the platform is coupled to an electronic computing device associated with the user. In one embodiment, the one or more inputs associated with the travel plan may include, but not limited to, one or more travel destinations, travel dates, check-in and check-out time from an accommodation and the like.

[0016] Further, the system (10) also includes an accommodation service subsystem (40) operable by the one or more processors (20). The accommodation service subsystem (40) is operatively coupled to the input receiving subsystem (30). The accommodation service subsystem (40) is configured to check availability of at least one accommodation service by searching a plurality of databases via one or more modes. In one embodiment, the accommodation service may include a hotel, a resort, a homestay, a villa, a tent, a hostel, a dormitory or the like.

[0017] In one embodiment, the accommodation service subsystem (40) may be configured to check the availability of the at least one accommodation service from a supplier module, wherein the supplier module obtains a plurality of supplier details from a supplier contact database in real-time and checks the availability of the accodommation service via the one or more modes. In one embodiment, the supplier module is configured to manage an inventory of the plurality of suppliers. In some embodiment, the supplier contact database may include the plurality of supplier details, wherein the plurality of supplier details may include a name, a phone number, a social networking identification number, or a unique identification number of the supplier.

[0018] In some embodiment, the one or more modes may include a direct mode of communication, a direct mode of communication via middleware and an indirect mode of communication.

[0019] In such embodiment, the direct mode of communication may include a point to point message pattern using at least one of a communication protocol such as a representational state transfer (REST) protocol, a simple object access protocol (SOAP) and a remote procedure call (RPC).

[0020] In another embodiment, the direct mode of communication via the middleware may include a third-party system such as a global distribution systems, a channel aggregator system or a blockchain network through the point to point message pattern using communication protocols like the REST, the SOAP, the RPC, the publish-subscribe pattern model or the polling.

[0021] In yet another embodiment, the indirect mode of communication through an automated call may include checking availability of the at least one accommodation service by using an interactive voice response system (IVRS), a virtual assistant, a short message service (SMS), a voice over internet protocol (VoIP) call, an automated software program or a robot at the receiving end of an external computing system.

[0022] Further, the supplier module upon checking the availability of the at least one accommodation service, sends a response to the accommodation service subsystem (40) and the user. In one embodiment, the response of the supplier module may be sent to the accommodation service subsystem (40) through an application programming interface (API) means. In such embodiment, the API may be used for responding to one or more incoming requests directly from the accommodation service subsystem (40). In another embodiment, the response of the supplier module may also be sent to the accommodation service subsystem (40) through a non-API means.

[0023] Further, the accommodation service subsystem (40) is also configured to select at least one accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking the at least one accommodation service. In one embodiment, the system (10) may also include a booking subsystem operatively coupled to the accommodation service subsystem (40). The booking subsystem may be configured to book at least one selected accommodation service via the one or more modes. In one embodiment, the one or more modes may include a direct mode of communication, a direct mode of communication through the middleware and an indirect mode of communication. In such embodiment, the direct mode of communication may include a point to point message pattern using at least one of a communication protocol such as a representational state transfer (REST) protocol, a simple object access protocol (SOAP), a remote procedure call (RPC), and publish or subscribe pattern model or polling.

[0024] In another embodiment, the direct mode of communication through the middleware may include a third-party system such as a global distribution system, a channel aggregator system or a blockchain network through the point to point message pattern using communication protocols like the REST, the SOAP, the RPC, the publish-subscribe pattern model or the polling. In yet another embodiment, the indirect mode of communication through an automated call may include booking of the at least one selected accommodation service by using an interactive voice response system (IVRS), a virtual assistant, a short message service (SMS), a voice over internet protocol (VoIP) call, an automated software program or a robot at the receiving end of an external computing system.

[0025] Further, the system (10) may include a payment subsystem operatively coupled to the booking subsystem. The payment subsystem may be configured to enable the user to pay accommodation charges based on the check-in and check-out time entered by the user on the platform via the electronic computing device.

[0026] Furthermore, the system (10) also includes a luggage shipping subsystem (50) operable by the one or more processors. The luggage shipping subsystem (50) is operatively coupled to the payment subsystem. The luggage shipping subsystem (50) is configured to select at least one logistic service by the user for transferring luggage from one location to another. In one embodiment, the luggage may include a user baggage, one or more things which the user buys during a travel and a plurality of packages which the user needs to collect for family or friends from any of location which is included in the travel plan.

[0027] In one embodiment, the luggage shipping subsystem (50) may be configured to enable the user to provide pick-up location and drop-off location of the luggage via the platform upon selecting the at least one logistic service on the platform. In another embodiment, the luggage shipping subsystem (50) may be configured to extract the pick-up location and drop-off location of the luggage from the user travel plan using an automatic reading mechanism. In yet another embodiment, the luggage shipping subsystem (50) may be configured to fetch the pick up location and the drop off location of the luggage from one or more details uploaded by the user on a social media account, wherein the one or more details is associated with the user travel plan.

[0028] In some embodiment, the luggage shipping subsystem (50) may be configured to track the user’s luggage location in real time using a tracking mechanism and fetch the current location of the luggage. In some embodiment, the travel plan may include a predefined travel plan or customized travel plan. In such embodiment, the travel plan may be customized by one or more user inputs such as, but not limited to, flight delay, change in travel plan and the like. In another embodiment, the travel plan may be customized by fetching the one or more details associated with the user travel plan from social media or via global positioning system (GPS).

[0029] In one specific embodiment, the luggage shipping subsystem (50) may be configured to provide logistic services while travelling one or more places, wherein travelling the one or more places may include airport to hotel, a shop from where the user wants to buy one or more things, an individual’s house from where the user needs to collect plurality of packages for family or friends and the places which comes in vicinity of the travel plan. Further, the luggage shipping subsystem (50) is also configured to check availability of at least one entity based on one or more parameters using the one or more modes upon receiving the pick-up and drop-off location of the luggage. In some embodiment, the entity may include one of a human porter, a robot porter or a drone.

[0030] In one embodiment, the one or more parameters may include pick-up time of the luggage, current location of the luggage, luggage size and luggage weight. In such embodiment, the luggage size may be calculated by using an augmented reality application upon capturing the image of the luggage, wherein the augmented reality application may be installed within a user device. The augmented reality application may be configured to calculate the luggage size based on a predefined size of the luggage.

[0031] In one embodiment, the one or more modes may include a direct mode of communication, a direct mode of communication through the middleware and an indirect mode of communication. In such embodiment, the direct mode of communication may include a point to point message pattern using at least one of a communication protocol such as a representational state transfer (REST) protocol, a simple object access protocol (SOAP), a remote procedure call (RPC), and publish or subscribe pattern model or polling.

[0032] In another embodiment, the direct mode of communication through the middleware may include a third-party system such as a global distribution systems, a channel aggregator system or a blockchain network through the point to point message pattern using communication protocols like the REST, the SOAP, the RPC, the publish-subscribe pattern model or the polling. In yet another embodiment, the indirect mode of communication through an automated call may include checking the availability of the at least one entity by using an interactive voice response system (IVRS), a virtual assistant, a short message service (SMS), a voice over internet protocol (VoIP) call, an automated software program or a robot at the receiving end of an external computing system. [0033] Further, the luggage shipping subsystem (50) is also configured to allocate the at least one entity to the user for providing logistic services based on the availability of the at least one entity. In one embodiment, the system (10) may also include a notification subsystem operatively coupled to the luggage shipping subsystem (50). The notification subsystem may be configured to send luggage pick- up notification along with the one or more parameters to the entity on an entity computing device for providing logistic services. In one embodiment, upon receiving

the pick-up notification, the entity may carry a vehicle according to the size of the luggage.

[0034] Further, the notification subsystem may be configured to enable the entity to change the status of a job from idle to picked up on the platform via the entity computing device upon picking up the luggage from the pick-up location. In one embodiment, the system (10) may also include a tracking subsystem operatively coupled to the notification subsystem. The tracking subsystem may also be configured to enable the user to track the location of the entity in real time until the entity drops off the luggage at the drop-off location.

[0035] Furthermore, the notification subsystem may also be configured to enable the entity to again change the status of the job from the picked up to dropped off on the platform upon dropping off the luggage at the drop-off location. Simultaneously, the user receives the luggage drop-off notification via one of the mode of communication upon changing the status of job by the entity. In such embodiment, the mode of communication may include an electronic mail, a short message service (SMS), a push notification and the like.

[0036] FIG. 2 is a block diagram of an exemplary embodiment of the system (60) for providing logistic services of FIG. 1 in accordance with an embodiment of the present disclosure. A user provides a plurality of inputs by an input receiving subsystem (70) such as a plurality of travel destinations, travel dates, check-in and check-out time on a platform. Upon providing the plurality of inputs, the accommodation service subsystem (80) is configured to check availability of plurality of hotels in the plurality of travel destinations. For example, when the user wants to travel from Mumbai to Bangalore and the user’s first business meeting is going to be held at Bangalore North, then the next meeting is at Bangalore east and then another meeting is at Bangalore South.

[0037] In such exemplary embodiment, the accommodation service subsystem (80) checks the availability of plurality of hotels in an accommodation service database (90) by fetching the supplier’s details from supplier’s database (100) which is stored on the server. Subsequently, upon fetching the supplier’s contact information, the accommodation service subsystem (80) sends the request to the supplier system which is present outside the server for checking the availability of plurality of hotels through application program interface (API) or non-application programming interface mechanism and then the supplier system upon receiving the available plurality of hotels, sends the plurality of hotel accommodations to the accommodation service subsystem (80).

[0038] Further, the accommodation service subsystem (80) is configured to provide list of available hotels on the user device, which are available at selected travel dates and the plurality of travel destinations. Upon receiving the plurality of hotels by the user, the user sends the request to the accommodation service subsystem (80) for booking a hotel from the plurality of available hotels based on the selected travel destinations. The accommodation service subsystem (80) is configured to book an accommodation in a hotel for a shorter duration. The user does not need to pay rent for the whole day for staying at the hotel.

[0039] Further, while travelling from one destination to another, the user need not to carry the luggage from Bangalore North to Bangalore West and then to Bangalore South, till the user checks-in to the Bangalore south hotel. The luggage shipping subsystem (110) provides facility to the user to transfer the luggage directly from Bangalore north hotel to Bangalore south hotel, before the user’s check-in time. The luggage shipping subsystem (110) allows the user to book logistic service when the user wants to transfer the luggage to another location. In the current context, luggage shipping subsystem (110), provides the logistic service for various places where the user wants to visits during his travel plan. For example, logistic service is provided while going from airport to hotel , going to a shop from where the user buys a material, going to individual’s house from where the user needs to collect plurality of packages for family or friends, going to pick-up food from restaurant and the places which comes in vicinity of the user travel plan.

[0040] Further, the luggage shipping submodule (110) starts searching for the person based on user entered pick-up time, pick-up location and luggage size. After searching, the notification submodule (120) sends the pickup notification to the person, along with the pick-up location, drop location and size of the luggage.

[0041] Furthermore, upon picking up the luggage, the person changes the status on his device. Simultaneously, the user may see the person details and also able to track the person’s location in real time, until the logistic person delivers the luggage at the drop location. Once the logistic person delivers the luggage at the drop location, the notification subsystem (120) sends the notification to the user on the user device upon dropping the luggage at the drop location.

[0042] Furthermore, the input receiving subsystem (70), the accommodation service subsystem (80) and the luggage shipping subsystem (110) are substantially similar to an input receiving subsystem (30), an accommodation service subsystem (40) and a luggage shipping subsystem (50) of FIG. 1.

[0043] FIG. 3 is a block diagram of a general computer system (130) in accordance with an embodiment of the present disclosure. The computer system (130) includes processor(s) (20), and memory (140) coupled to the processor(s) (20) via a bus (150).

[0044] The processor(s) (20), as used herein, means any type of computational circuit, such as, but not limited to, a microprocessor, a microcontroller, a complex instruction set computing microprocessor, a reduced instruction set computing microprocessor, a very long instruction word microprocessor, an explicitly parallel instruction computing microprocessor, a digital signal processor, or any other type of processing circuit, or a combination thereof.

[0045] The memory (140) includes a plurality of units stored in the form of executable program which instructs the processor (20) to perform the configuration of the system illustrated in FIG. 1. The memory (140) has following subsystems: an input receiving subsystem (30), an accommodation service subsystem (40) and a luggage shipping subsystem (50) of FIG. 1.

[0046] Computer memory elements may include any suitable memory device(s) for storing data and executable program, such as read-only memory, random access memory, erasable programmable read-only memory, electrically erasable programmable read-only memory, hard drive, removable media drive for handling memory cards and the like. Embodiments of the present subject matter may be implemented in conjunction with program subsystems, including functions, procedures, data structures, and application programs, for performing tasks, or defining abstract data types or low-level hardware contexts. The executable program stored on any of the above-mentioned storage media may be executable by the processor(s) (20).

[0047] The input receiving subsystem (30) instructs the processor(s) (20) to receive one or more inputs associated with a travel plan from a user via a platform.

[0048] The accommodation service subsystem (40) instructs the processor(s) (20) to check availability of at least one accommodation service by searching a plurality of databases via one or more modes.

[0049] The accommodation service subsystem (40) instructs the processor(s) (20) to select at least one accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking at least one accommodation service.

[0050] The luggage shipping subsystem (50) instructs the processor(s) (20) to select at least one logistic service by the user for transferring luggage from one location to another.

[0051] The luggage shipping subsystem (50) instructs the processor(s) (20) to check availability of at least one entity based on one or more parameters using the one or more modes. [0052] The luggage shipping subsystem (50) instructs the processor(s) (20) to allocate the at least one entity to the user for providing logistic services based on the availability of the at least one entity.

[0053] FIG. 4 is the flow diagram representing steps involved in a method (160) for providing logistic services in accordance with an embodiment of the present disclosure. The method (160) includes receiving, by an input receiving subsystem, one or more inputs associated with a travel plan from a user via a platform in step 170, wherein the platform is coupled to an electronic computing device associated with the user. In one embodiment, receiving the one or more inputs associated with the travel plan may include receiving one or more travel destinations, travel dates, check-in and check-out time from an accommodation and the like from the user.

[0054] Further, the method (160) includes checking, by an accommodation service subsystem, availability of at least one accommodation service by searching a plurality of databases via one or more modes in step 180. In one embodiment, checking the availability of the at least one accommodation service may include checking the availability of the at least one of a a hotel, a resort, a homestay, a villa, a tent, a hostel, a dormitory or the like.

[0055] In some embodiment, the method (160) may include checking, by the accommodation service subsystem, the availability of the at least one accommodation service from a supplier module, wherein the supplier module obtains a plurality of supplier details from a supplier contact database in real-time and checks the availability of the accodommation service via the one or more modes. In one embodiment, the method (160) may include managing, by the supplier module, an inventory of the plurality of suppliers.

[0056] Further, in some embodiment, checking the availability of at least one accommodation service by searching the plurality of databases via the one or more modes may include checking the availability of at least one accommodation service by searching the plurality of databases via one of a direct mode of communication, a direct mode of communication via middleware and an indirect mode of communication.

[0057] In one embodiment, checking the availability of at least one accommodation service by searching the plurality of databases via the direct mode of communication may include checking the availability of at least one accommodation service by searching the plurality of databases via a point to point message pattern using at least one of a communication protocol such as a representational state transfer (REST) protocol, a simple object access protocol (SOAP) and a remote procedure call (RPC).

[0058] Further, in some embodiment, checking the availability of at least one accommodation service by searching the plurality of databases via the direct mode of communication via middleware may include checking the availability of at least one accommodation service by searching the plurality of databases via a third-party system such as a global distribution systems, a channel aggregator system or a blockchain network through the point to point message pattern using communication protocols like the REST, the SOAP, the RPC, the publish-subscribe pattern model or the polling.

[0059] In some embodiment, checking the availability of at least one accommodation service by searching the plurality of databases via the indirect mode of communication may include checking the availability of at least one accommodation service by searching the plurality of databases via the indirect mode of communication through an automated call may include checking availability of the at least one accommodation service by using an interactive voice response system (IVRS), a virtual assistant, a short message service (SMS), a voice over internet protocol (VoIP) call, an automated software program or a robot at the receiving end of an external computing system.

[0060] Further, in one embodiment, the method (160) may include sending, by the supplier module, a response to the accommodation service subsystem and the user upon checking the availability of the at least one accommodation service. In one embodiment, sending the response to the accommodation service subsystem may include sending the response to the accommodation service subsystem through an application programming interface (API) means, wherein the API may be used for responding to one or more incoming requests directly from the accommodation service subsystem. In another embodiment, sending the response to the accommodation service subsystem may include sending the response to the accommodation service subsystem through a non-API means.

[0061] Further, the method (160) also includes selecting, by the accommodation service subsystem, at least one accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking the at least one accommodation service in step 190. In one embodiment, the method (160) may include booking, by a booking subsystem, at least one selected accommodation service via the or more modes. In such embodiment, booking the at least one selected accommodation service via the or more modes may include booking the at least one selected accommodation service via one of a direct mode of communication, a direct mode of communication through the middleware and an indirect mode of communication.

[0062] In one embodiment, booking the at least one selected accommodation service via the direct mode of communication may include booking the the at least one selected accommodation service via a point to point message pattern using at least one of a communication protocol such as a representational state transfer (REST) protocol, a simple object access protocol (SOAP), a remote procedure call (RPC), and publish or subscribe pattern model or polling.

[0063] In another embodiment, booking the at least one selected accommodation service via direct mode of communication through the middleware may include booking the at least one selected accommodation service via a third-party system such as a global distribution system, a channel aggregator system or a blockchain network through the point to point message pattern using communication protocols like the REST, the SOAP, the RPC, the publish-subscribe pattern model or the polling.

[0064] In yet another embodiment, booking the at least one selected accommodation service via the indirect mode of communication may include booking the at least one selected accommodation service via the indirect mode of communication through an automated call may include booking of the at least one selected accommodation service by using an interactive voice response system (IVRS), a virtual assistant, a short message service (SMS), a voice over internet protocol (VoIP) call, an automated software program or a robot at the receiving end of an external computing system.

[0065] Furthermore, the method (160) may include enabling, by a payment subsystem, the user to pay accommodation charges based on the check-in and check out time entered by the user on the platform via the electronic computing device. Further, the method (160) also includes selecting, by a luggage shipping subsystem, at least one logistic service by the user for transferring luggage from one location to another in step 200. In one embodiment, transferring the luggage may include transferring a user baggage, one or more things which the user buys during a travel and a plurality of packages which the user needs to collect for family or friends from any of location which is included in the travel plan.

[0066] In one specific embodiment, the method (160) may include enabling, by the luggage shipping subsystem, the user to provide pick-up location and drop off location of the luggage via the platform upon selecting the at least one logistic service on the platform. In another embodiment, the method (160) may include extracting, by the luggage shipping subsystem, the pick-up location and drop-off location of the luggage from the user travel plan using an automatic reading mechanism.

[0067] In one embodiment, the method (160) may also include providing, by the luggage shipping subsystem, logistic services while travelling one or more places, wherein travelling the one or more places may include airport to hotel, a shop from where the user wants to buy one or more things, an individual’s house from where the user needs to collect plurality of packages for family or friends and the places which comes in vicinity of the travel plan.

[0068] Further, the method (160) also includes checking, by the luggage shipping subsystem, availability of at least one entity based on one or more parameters using the one or more modes upon receiving the pick-up and drop-off location of the luggage in step 210. In one embodiment, checking the availability of the at least one entity may include checking the availability of one of a human porter or a robot porter. [0069] In some embodiment, checking the availability of the at least one entity based on the one or more parameters may include checking the availability of the at least one entity based on pick-up time of the luggage, current location of the luggage, luggage size and luggage weight. In one embodiment, the method (160) may include calculating size of the luggage by using augmented reality application upon capturing the image of the luggage.

[0070] In one embodiment, checking the availability of the at least one entity based on the one or more parameters via the one or more modes may include checking the availability of the at least one entity based on the one or more parameters via one of a direct mode of communication, a direct mode of communication through the middleware and an indirect mode of communication.

[0071] Further, the method (160) also includes allocating, by the luggage shipping subsystem, the at least one entity to the user for providing logistic services based on the availability of the at least one entity in step 220. In one embodiment, the method

(160) may also include sending, by a notification subsystem, luggage pick-up notification along with the one or more parameters to the entity on an entity computing device for providing logistic services. In one embodiment, upon receiving the pick-up notification, the entity may carry a vehicle according to the size of the luggage.

[0072] Further, the method (160) may also include enabling, by the notification subsystem, the entity to change the status of a job from idle to picked up on the platform via the entity computing device upon picking up the luggage from the pick up location. In one embodiment, the method (160) may include enabling, by a tracking subsystem, the user to track the location of the entity in real time until the entity drops off the luggage at the drop off location.

[0073] In some embodiment, the method (160) may also include enabling, by the notification subsystem, the entity to again change the status of the job on theplatform from the picked up to dropped off on the platform upon dropping off the luggage at the drop-off location. Simultaneously, in one embodiment, the method (160) may include sending, by the notification subsystem, luggage drop-off notification via one of the mode of communication upon changing the status of job by the entity. In such embodiment, sending the luggage drop-off notification via one of the mode of communication may include sending the luggage drop-off notification via one of an electronic mail, a short message service (SMS), a push notification and the like.

[0074] Various embodiments of the present disclosure provide a technical solution to the problem of providing logistic services. The present disclosure provides an efficient system to transfer luggage from one place to another by an automated luggage shipping subsystem which allows the user to drop luggage at a first place and the luggage management system will make arrangements to pick from the first place and drops at a second place before his check-in time. Moreover, the present disclosure enables the user to book the accommodation service for a certain interval of time.

[0075] Also, the present disclosed system also reduces manual intervention for checking availability and booking of the at least one of the accommodation service for the user and makes the system efficient and faster.

[0076] While specific language has been used to describe the disclosure, any limitations arising on account of the same are not intended. As would be apparent to a person skilled in the art, various working modifications may be made to the method in order to implement the inventive concept as taught herein.

[0077] The figures and the foregoing description give examples of embodiments. Those skilled in the art will appreciate that one or more of the described elements may well be combined into a single functional element. Alternatively, certain elements may be split into multiple functional elements. Elements from one embodiment may be added to another embodiment. For example, the order of processes described herein may be changed and are not limited to the manner described herein. Moreover, the actions of any flow diagram need not be implemented in the order shown; nor do all of the acts need to be necessarily performed. Also, those acts that are not dependant on other acts may be performed in parallel with the other acts. The scope of embodiments is by no means limited by these specific examples.

Claims

WE CLAIM:

1. A system (10) for providing logistic services comprising: one or more processors (20); an input receiving subsystem (30) operable by the one or more processors (20), and configured to receive one or more inputs associated with a travel plan from a user via a platform; an accommodation service subsystem (40) operable by the one or more processors (20), and configured to: check availability of at least one accommodation service by searching a plurality of databases via one or more modes, select at least one accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking at least one accommodation service; a luggage shipping subsystem (50) operable by the one or more processors (20), and configured to: select at least one logistic service by the user for transferring luggage from one location to another, check availability of at least one entity based on one or more parameters using the one or more modes, and allocate the at least one entity to the user for providing logistic services based on the availability of the at least one entity.

2. The system (10) as claimed in claim 1, wherein the one or more inputs associated with the travel plan comprises one or more travel destinations, travel dates and check-in and check-out time of a hotel.

3. The system (10) as claimed in claim 1, wherein the one or more modes comprises a direct mode of communication, a direct mode of communication via middleware and an indirect mode of communication.

4. The system (10) as claimed in claim 1, wherein the entity comprises one of a human porter or a robot porter.

5. The system (10) as claimed in claim 1, wherein the one or more parameters comprises pickup time of the luggage, current location of the luggage, luggage size and luggage weight.

6. The system (10) as claimed in claim 1, comprising a notification subsystem configured to send luggage drop-off notification to the user via one of a mode of communication.

7. A method (160) for providing logistic services comprising: receiving, by an input receiving subsystem, one or more inputs associated with a travel plan from a user via a platform; (170) checking, by an accommodation service subsystem, availability of at least one accommodation service by searching a plurality of databases via one or more modes; (180) selecting, by the accommodation service subsystem, at least one accommodation service by the user for a certain time interval based on the availability of the at least one accommodation service for booking at least one accommodation service; (190) selecting, by a luggage shipping subsystem, at least one logistic service by the user for transferring luggage from one location to another; (200) checking, by the luggage shipping subsystem, availability of at least one entity based on one or more parameters using the one or more modes; and (210) allocating, by the luggage shipping subsystem, the at least one entity to the user for providing logistic services based on the availability of the at least one entity. (220)

8. The method (160) as claimed in claim 7, wherein receiving the one or more inputs associated with the travel plan comprises receiving one or more travel destinations, travel dates and check-in and check-out time of a hotel from the user.

9. The method (160) as claimed in claim 7, wherein searching the plurality of databases via the one or more modes comprises searching the plurality of databases via one of a direct mode of communication, a direct mode of communication via middleware and an indirect mode of communication.

10. The method (160) as claimed in claim 7, wherein checking the availability of the at least one entity comprises checking the availability of one of a human porter or a robot porter.