WO2018098659A1

WO2018098659A1 - Robot control method, device, server and robot

Info

Publication number: WO2018098659A1
Application number: PCT/CN2016/107898
Authority: WO
Inventors: 高斌
Original assignee: 深圳前海达闼云端智能科技有限公司
Priority date: 2016-11-30
Filing date: 2016-11-30
Publication date: 2018-06-07
Also published as: CN106716982B; CN106716982A

Abstract

The present disclosure relates to a robot control method, device, server and a robot: when a robot receives an item to be processed, identifying a receiving user of the item to be processed; further instructing the robot to advance to a location at which the receiving user is located; then triggering the robot to display the item to be processed, thereby preventing the item to be processed from being known by another user which is not the target user, and further preventing trouble or any inconvenience which the robot may cause to the other user, thus optimizing user experience of the robot.

Description

Method, device, server and robot for controlling robot

Technical field

The present disclosure relates to the field of information processing, and in particular, to a method, an apparatus, a server, and a robot for controlling a robot.

Background technique

With the popularity of robots, more and more users are beginning to use robots as personal assistants. In the case of a SIM (Chinese: Subscriber Identity Module) card built into the robot, the robot has to receive pending items (for example, The function of the new message or the incoming call can display the received pending items (for example, broadcast the received new message or send an incoming call reminder). In the case where the user connects the robot to other electronic devices used by the user, the other electronic devices can forward the to-be-processed items to the robot, and the robot displays the received items to be processed. It can be seen that the robot brings great convenience to the user.

Summary of the invention

The main object of the present disclosure is to provide a method, apparatus, server and robot for controlling a robot to display a to-be-processed item to a receiving user, thereby optimizing the use experience of the robot.

In order to achieve the above object, a first aspect of the present disclosure provides a method of controlling a robot, the method comprising:

Determining, by the receiving user, the receiving user of the to-be-processed item;

Determining the travel of the robot with the location of the receiving user as a destination;

After the robot reaches the destination, the robot is triggered to perform the presentation of the item to be processed.

Optionally, the method further includes:

And when the to-be-processed item is received, a notification message is sent, where the notification message is used to notify the receiving user that the to-be-processed item exists;

Detecting a response of the receiving user to the notification message;

Based on the detected response, the location of the receiving user is determined.

Optionally, the detecting, by the receiving user, the response to the notification message includes:

Collecting a response voice sent by the receiving user; or

Receiving a response message sent by the user terminal associated with the receiving user.

Optionally, when receiving the to-be-processed item, determining the receiving user of the to-be-processed item includes:

When receiving the to-be-processed item, determining, according to the tag carried in the to-be-processed item, the receiving user of the to-be-processed item; or

When receiving the to-be-processed item, the receiving user of the to-be-processed item is determined according to the sending user of the to-be-processed item and the preset transceiving user relationship library.

Optionally, the indicating the location where the receiving user is located, indicating the travel of the robot, includes:

When the distance between the location where the receiving user is located and the location where the robot is located is less than a preset threshold, the travel of the robot is indicated with the location of the receiving user as a destination.

Optionally, the method further includes:

And determining, when the distance between the location where the receiving user is located and the location where the robot is located is not less than the preset threshold, determining a forwarding user from a user whose distance from the robot is less than a preset threshold;

The travel of the robot is indicated with the location of the forwarded user as a destination.

Optionally, when receiving the to-be-processed item, sending the notification message includes:

Sending a call voice carrying the identity information of the receiving user when receiving the to-be-processed item; or

A call request or the notification message is sent to a user terminal associated with the receiving user.

Optionally, the method further includes:

Detecting a security level of the item to be processed;

Determining the travel of the robot by using the location where the forwarding user is located, including:

When the security level of the to-be-processed item is lower than the preset level, the travel of the robot is indicated with the location where the forwarding user is located as a destination.

A second aspect of the present disclosure provides an apparatus for controlling a robot, the apparatus comprising:

Receiving a user determining module, configured to determine a receiving user of the to-be-processed item when receiving the to-be-processed item;

a first indication module, configured to indicate a travel of the robot by using a location where the receiving user is located;

And a triggering module, configured to trigger the robot to perform the display of the to-be-processed item after the robot reaches the destination.

Optionally, the device further includes:

a sending module, configured to send a notification message, when the receiving the item to be processed, is used to notify the receiving user that the to-be-processed item exists;

a first detecting module, configured to detect a response of the receiving user to the notification message;

And a location determining module, configured to determine, according to the detected response, a location where the receiving user is located.

Optionally, the first detecting module includes:

An audio collection module, configured to collect a response voice sent by the receiving user; or

The message receiving module is configured to receive a response message sent by the user terminal associated with the receiving user.

Optionally, the receiving user determining module is configured to:

When receiving the to-be-processed item, determining the location according to the tag carried in the to-be-processed item The receiving user who is to be treated; or

Optionally, the first indication module is used to:

Optionally, the device further includes:

And a forwarding user determining module, configured to determine, when the distance between the location where the receiving user is located and the location where the robot is located is not less than the preset threshold, from a user whose distance from the robot is less than a preset threshold Forward the user;

And a second indication module, configured to indicate the travel of the robot by using the location where the forwarding user is located as a destination.

Optionally, the sending module is configured to:

Optionally, the device further includes:

a second detecting module, configured to detect a security level of the to-be-processed item;

The second indication module is configured to:

A third aspect of the present disclosure provides a computer program product comprising a computer program executable by a programmable device, the computer program having a control robot for performing the above-described control when executed by the programmable device The code part of the method.

A fourth aspect of the present disclosure provides a non-transitory computer readable storage medium, the non-temporary The computer readable storage medium includes one or more programs for performing the above method of controlling the robot.

A fifth aspect of the present disclosure provides a server, including:

a non-transitory computer readable storage medium; and one or more processors for executing a program in the non-transitory computer readable storage medium; the non-transitory computer readable storage medium storing An instruction to control the method of the robot.

A sixth aspect of the present disclosure provides a robot comprising: a walking drive device, a non-transitory computer readable storage medium; and one or more processors for executing a program in the non-transitory computer readable storage medium; The non-transitory computer readable storage medium stores instructions for executing the above method of controlling the robot.

The technical solutions provided by the embodiments of the present disclosure may include the following beneficial effects:

The present disclosure provides a method for controlling a robot. When a robot receives a to-be-processed item, it identifies a receiving user of the item to be processed, and then instructs the robot to travel to the location where the user is located, and then triggers the robot to display the item to be processed, thereby avoiding The pending items are known by other users of the non-target users, thereby avoiding the trouble or inconvenience caused by the robot to other users, and optimizing the use experience of the robot.

Other features and advantages of the present disclosure will be described in detail in the detailed description which follows.

DRAWINGS

The drawings are intended to provide a further understanding of the disclosure, and are in the In the drawing:

FIG. 1A is a schematic diagram of an implementation environment, according to an exemplary embodiment.

FIG. 1B is a schematic diagram of another implementation environment, according to an exemplary embodiment.

FIG. 2 is a flow chart showing a method of controlling a robot according to an exemplary embodiment.

FIG. 3 is a flow chart of another method of controlling a robot, according to an exemplary embodiment.

FIG. 4 is a block diagram of an apparatus for controlling a robot, according to an exemplary embodiment.

FIG. 5 is another block diagram of an apparatus for controlling a robot, according to an exemplary embodiment.

detailed description

The specific embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings. It is to be understood that the specific embodiments described herein are not to be construed

The robot brings great convenience to the user, mainly reflected in the scene where the robot is dedicated to a single person. In the scenario where multiple people share the same robot, the robot will display the items to be processed, which may cause trouble or even inconvenience to the user. For example, in the scenario where a family (including user A, user B, and user C) shares the same robot, there may be a case where user D calls the robot and wants to talk to user A, and the robot receives the user D. When an incoming call is made, an incoming call alert is sent. At this time, if user B receives the call, user B needs to inform user A. On the one hand, user B needs assistance, and the incoming call sent by user D can be forwarded to user B; on the other hand, if user B forgets to inform user A, user A will miss the call. It can be seen that the experience of the robot needs to be improved.

To this end, the present disclosure proposes a method of controlling a robot. When the robot receives a to-be-processed item, it identifies a receiving user of the item to be processed, and then controls the robot to display the item to be processed to the receiving user. In order to optimize the experience of the robot.

Before explaining the method of controlling the robot provided by the present disclosure, first, an implementation environment suitable for the present disclosure will be described. The implementation environment may include: a robot and a device that controls the robot, wherein the device that controls the robot is configured to perform the method of controlling the robot provided by the present disclosure. The device that controls the robot may be a component built into the robot (for example, a processing component), or It is a control device (for example, a server) that is independent of the robot. Please refer to FIG. 1A, which is a schematic diagram of an implementation environment according to an exemplary embodiment. As shown in FIG. 1A, the robot 100 incorporates a device 1000 for controlling a robot, and FIG. 1A is schematically illustrated with a device that controls the robot as a processing component built into the robot.

Optionally, the implementation environment may include: a robot and a device for controlling the robot, and may further include: an electronic device, and the electronic device and the robot can communicate through various wired or wireless modes. For example, communication between the electronic device and the robot is performed by means of WiFi, Bluetooth, 2G, 3G, 4G, and the like. The electronic device can forward the received message or incoming call to the robot.

Please refer to FIG. 1B. FIG. 1B is a schematic diagram showing another implementation environment according to an exemplary embodiment. 1B is an example in which the electronic device 200 is a smartphone, and similarly to FIG. 1A, the robot 100 shown in FIG. 1B has a device 1000 for controlling a robot, and FIG. 1B is a schematic diagram of a device for controlling the robot which is built in the robot.

Next, a method of controlling a robot provided by the present disclosure will be described. Please refer to FIG. 2. FIG. 2 is a flowchart of a method for controlling a robot according to an exemplary embodiment. As shown in FIG. 2, the method includes the following steps:

Step S21: determining, when receiving the to-be-processed item, the receiving user of the to-be-processed message;

Step S22: indicating the travel of the robot by using the location where the receiving user is located as a destination;

Step S23: After the robot reaches the destination, trigger the robot to perform the display of the to-be-processed item.

In the present disclosure, the to-be-processed item refers to an item waiting to be processed by the receiving user, for example, a new message or an incoming call. In order to prevent the robot from displaying the processing item immediately after receiving the item to be processed, it is troublesome or inconvenient for the user. The present disclosure proposes that when the robot receives the item to be processed, the receiving user of the item to be processed is firstly received. (hereinafter referred to as the target user) for identification, After determining the target user, the target user is positioned to determine the location of the target user (hereinafter referred to as the target location), and then, using the ability of the robot to be driven by itself, the robot is instructed to travel to the target location, and the robot arrives After the target location, the robot is triggered to display the pending item to enable the target user to know the pending item.

For example, in a scenario where a family (including user A, user B, and user C) shares the same robot, there may be a case where user D calls the robot and wants to talk to user A, and the user D is received at the robot. When an incoming call is made, instead of immediately sending an incoming call reminder, it is first determined that the called party is user A, then locates the location where the user A is located, and then uses the location of the user A as the destination a to instruct the robot to travel to the destination. a. When the robot reaches the destination a, the triggering robot sends an incoming call reminder so that the user A knows that there is an incoming call, and the called party of the incoming call is the user A himself. It can be seen that, by adopting the technical solution provided by the present disclosure, the user A can personally receive the incoming call of the called party, without the assistance or transmission of other users (for example, the user B), and the user A is prevented from missing the call.

Since the robot is triggered to display the items to be processed after the robot travels to the target position, the unprocessed items are prevented from being known by other users of the non-target users, thereby avoiding the trouble or even the change of the robot to other users. The experience of using the robot.

Optionally, determining the target user includes the following steps:

Upon receiving the to-be-processed item, the receiving user of the to-be-processed item is determined according to the identifier of the sending user of the to-be-processed item and the preset transceiving user relationship library.

In order to facilitate the determination of the target user, a possible implementation manner is to mark the items to be processed in advance by the terminal that sends the to-be-processed item. For example, continuing to use the example in which the user D wishes to talk to the user A, the user D uses the calling terminal to mark the called user on the call request when using the calling terminal, for example: @User A, and then carries The marked call The request is sent to the robot to determine that the target user is User A based on the flag.

Another possible implementation manner is: pre-setting a user relationship library, and then determining a target user according to the sending user of the item to be processed and the sending and receiving user relationship library. For example, the preset transceiver user relationship library includes a plurality of records, one record is: the receiving user of user D is preset as user A, and the other record is: the receiving user of user E is preset as user B. For example, when the user D wants to talk with the user A, when the item to be processed is received, when the item to be processed is determined, the user D sends a query to the sending and receiving relationship library, and the record found from the record is: the receiving user of the user D is preset as User A can thus determine that the target user is User A.

Optionally, determining the target location includes the following steps:

Detecting a response of the receiving user to the notification message;

In order to improve the efficiency of determining the target location, after determining the target user, the target location is determined in time by interacting with the information of the target user. A possible implementation manner is: after determining the target user, first, a notification message may be sent to the target user to notify the target user that the item is to be processed. Continuing to use the example in which the user D wants to talk with the user A, after determining that the target user is the user A, a voice notification may be sent: the user A has a pending item, so that the user A hears the voice notification, or may associate with the user A. The user terminal sends a notification message, and the user A is informed of the notification message by means of the user terminal associated with the user A.

Then, after the target user knows the notification message, the notification message may be responded to, so that it is possible to detect whether there is a response and the content of the response, and then determine the target location according to the content of the response.

Optionally, when receiving the to-be-processed item, sending a notification message, including:

Sending a call carrying the identity information of the receiving user when receiving the to-be-processed item Voice; or,

Upon receiving the to-be-processed item, the call request or the notification message is sent to the user terminal associated with the receiving user.

Optionally, detecting the response of the receiving user to the notification message includes:

Collecting a response voice sent by the receiving user; or

Considering the variety of responses made by the target user, one possible method for detecting the above response is to detect the sound after the notification message is sent, and if the sound is detected, determine whether the sound is sent by the target user, if The sound is sent by the target user, and the content of the sound is continuously recognized or the target position is determined based on the sound.

Continuing to use the example in which the user D wants to talk with the user A, after determining that the target user is the user A, the user can send a voice notification: the user A has a pending item, and after the user A hears the voice notification, the voice may be replied, for example, : I am at position L. Then it can be determined that the target position is the position L. Or, User A may send a voice to reply, for example: OK, you will broadcast the pending items! Then, the location of the user A can be determined according to the direction from which the voice sent by the user A is derived and the duration of the voice transmission.

Another possible method for detecting the foregoing response is: after sending the notification message, detecting whether a response message is received, and if the response message is detected, determining whether the response message is sent by the user terminal associated with the target user, if The response message is sent by the user terminal associated with the target user, and the target location is determined according to the content of the response message.

Continuing with the example in which the user D wishes to talk to the user A, after determining that the target user is the user A, the notification message may be sent to the user terminal associated with the user A: the robot receives your pending item. After the user A knows the notification message through the user terminal associated with the user A, the user terminal may send a response message to the robot through the user terminal associated with the user A. For example, the response message is: I am at the location L. Then it can be determined that the target position is the position L.

Alternatively, continuing to use the example in which the user D wishes to talk to the user A, after determining that the target user is the user A, the call request may be sent to the user terminal associated with the user A. After the user A knows the call request through the user terminal associated with the user A, the user terminal may send a response message or answer the voice to the robot through the user terminal associated with the user A. For example, the response message or the response voice is: I am at the location L. Then it can be determined that the target position is the position L.

Optionally, step S22 includes:

Detecting whether the location where the receiving user is located gradually approaches the location where the robot is located;

When it is detected that the location where the receiving user is located gradually approaching the location where the robot is located, the travel of the robot is indicated with the location of the receiving user as a destination.

In the scheme of determining the target location by issuing the notification message, there may be a scenario in which the target user moves to the location where the robot is located after learning the notification message, that is, the target user actively moves toward the robot to learn the pending item. Therefore, after determining the target position, it is possible to detect whether the target position is gradually approaching the position where the robot is located. If it is detected whether the target position is gradually approaching the position where the robot is located, the robot is triggered to travel, thereby shortening the time required for the robot to meet the target user.

Therefore, after the target user knows the to-be-notified message, the target user can decide whether to trigger the robot to travel according to his/her needs (for example, whether the current pending processing of the pending item, or whether the current environment is suitable for learning or processing the pending item). The target location, and then the pending items are processed, and the items to be processed are further processed. If the target user decides not to know the pending item, he may not respond to the notification message or move to the robot, thereby preventing the robot from displaying the pending item at an inappropriate timing or place. Improve the experience of the robot.

Optionally, step S22 includes:

Optionally, the method provided by the disclosure further includes:

Optionally, after the location of the forwarded user is targeted, indicating the travel of the robot, the method further includes:

Transmitting a notification to the user terminal associated with the receiving user, the forwarding notification is used to notify the receiving user that the to-be-processed item has been forwarded to the forwarding user.

Considering that there may be a situation where the target position is far from the position where the robot is located, in this case, indicating that the robot travels a far distance may cause a large power consumption. In order to avoid excessive power consumption, after determining the target position, a threshold can be set according to the maximum acceptable power consumption value, and the distance between the target position and the position where the robot is located can be determined, and then the distance is set. a predetermined threshold comparison, if the distance is less than the set threshold, step S22 may be performed; if the distance is not less than the set threshold, the forwarding user may be first determined from a user whose distance from the robot is less than a preset threshold Then, the destination of the forwarding user is used as a destination, indicating the progress of the robot, and then the pending user is transferred to the target user by means of the forwarding user.

Optionally, in order to prevent the situation that the to-be-processed item is not successfully transmitted to the target user, in addition to the location where the forwarding user is located, indicating the travel of the robot, the user may be associated with the target user after determining to forward the user. The user terminal sends a relay notification to notify the target user that the pending item has been forwarded to the forwarding user, and the target user can notify the pending item by forwarding the user.

The following example is used in which the user D wants to talk with the user A. The preset threshold is 500 meters. After determining that the target user is the user A, the distance between the location where the user A is located and the location where the robot is located may be determined. The distance between the position and the position of the robot is 300 meters and less than 500 meters, so the robot is instructed to travel to the position where the user A is located; if the distance between the position where the user A is located and the position where the robot is located is 1000 meters, which is greater than 500 meters, then The forwarding user is determined from the family (including user A, user B, and user C). Since the distance between the location where the user B is located and the location where the robot is located is 400 meters and less than 500 meters, the user B can be determined to be forwarded. The user then instructs the robot to travel to the location where User B is located.

Optionally, in addition to instructing the robot to travel to the location where the user B is located, and then displaying the to-be-processed item to the user B, the transfer notification may also be sent to the user terminal associated with the user A: the call request has been forwarded to the user B. Then, after the user A knows the relay notification through the user terminal associated with the user A, the user A can learn the call request through the user B.

Optionally, indicating the travel of the robot by using the location where the forwarding user is located, including:

Detecting a security level of the item to be processed;

The present disclosure considers that in general, most of the pending matters are only ordinary matters, and whether the ordinary matters are leaked or not, the receiving users are usually not concerned. Therefore, a possible implementation manner is: dividing the security level of the item to be processed in advance, and the security level indicates the degree to which the to-be-processed item needs to be kept confidential, and the higher the security level of the item to be processed, the more confidential the item to be processed is required.

Therefore, a preset level is preset, and if the security level of the received item to be processed is greater than the preset level, if the security level of the received item to be processed is less than the preset level, since there is no need to pay attention to the If the pending item is leaked or not, after determining the forwarding user, the robot can be instructed to forward the user's location as the destination, and then the pending item is displayed to the forwarding user; the confidentiality level of the received pending item is not If the content to be processed cannot be leaked, it is not necessary to determine the forwarding user, and the robot does not need to instruct the robot to forward the location where the user is located, and then the pending transaction is displayed to the forwarding user. The pending items were leaked.

Optionally, step S23 includes:

After the robot arrives at the destination, detecting whether there are other users around the receiving user;

When it is detected that there are no other users around the receiving user, the robot is triggered to perform the display of the to-be-processed item.

In a possible scenario, there may be other users around the target user or other users. In order to ensure that the pending items are not exposed, after the robot reaches the target location, it may first detect whether there are other users around the target user. If there are other users around the target user, it indicates that it is not suitable for displaying the pending items at present, and the robot can be controlled to suspend the display of the items to be processed; if it is detected that there are no other users around the target user, the robot can be triggered to display the items to be processed. Wherein, detecting whether there are other users around the target user, a possible implementation manner is: scanning whether there is a human face around the target user, and if the target user is surrounded by other faces than the target user's face, the target user is indicated. There are other users around; if there are no other faces around the target user, there are no other users around the target user.

Continuing to use the example in which the user D wants to talk to the user A, when the robot arrives at the destination a, first scans whether there is a face around the user A, and if there is another face around the user A, the robot is suspended to make an incoming call reminder; if scanning If there is no other face around the user A, the robot is triggered to send an incoming call reminder so that the user A knows that there is an incoming call, and the called party of the incoming call is the user A himself.

Optionally, step S23 includes:

Detecting a security level of the item to be processed;

The security level of the to-be-processed item is greater than a preset level, and after the robot reaches the destination, detecting whether there are other users around the receiving user;

The present disclosure considers that in general, most of the pending matters are just ordinary matters, and ordinary things Whether the item is leaked or not, the receiving user is usually not concerned. Therefore, a possible implementation manner is: dividing the security level of the item to be processed in advance, and the security level indicates the degree to which the to-be-processed item needs to be kept confidential, and the higher the security level of the item to be processed, the more confidential the item to be processed is required. At the same time, a preset level is set, and if the received security level of the to-be-processed item is greater than the preset level, after the robot reaches the target position, it is detected whether there are other users around the target user; When the security level is less than the preset level, since there is no need to pay attention to whether the to-be-processed item is leaked or not, when the robot reaches the target position, the robot can be triggered to display the item to be processed.

The method of controlling the robot provided by the present disclosure will be described below with reference to FIG. 3. Please refer to FIG. 3. FIG. 3 is a flowchart of another method for controlling a robot according to an exemplary embodiment. The method includes the following steps:

Step S1: determining, when receiving the to-be-processed item, the receiving user of the to-be-processed message;

Step S2: determining a location where the receiving user is located;

Step S3a: when the distance between the location where the receiving user is located and the location where the robot is located is less than a preset threshold, indicating the travel of the robot with the location where the receiving user is located as a destination;

Step S3b: when the distance between the location where the receiving user is located and the location where the robot is located is not less than the preset threshold, determining a forwarding user from a user whose distance from the robot is less than a preset threshold; The location where the forwarding user is located is a destination indicating the travel of the robot.

Step S4: After the robot reaches the destination, the robot is triggered to perform the display of the to-be-processed item.

For the description of the steps involved in FIG. 3, please refer to the foregoing and will not be repeated here.

Based on the same inventive concept, the present disclosure also provides an apparatus for controlling a robot. Please refer to FIG. 4. FIG. 4 is a block diagram of an apparatus for controlling a robot according to an exemplary embodiment. As shown in FIG. 4, the device 1000 includes:

The receiving user determining module 401 is configured to determine a receiving user of the to-be-processed item when receiving the to-be-processed item;

The first indication module 402 is configured to indicate the travel of the robot by using the location where the receiving user is located;

The triggering module 403 is configured to trigger the robot to perform the display of the to-be-processed item after the robot reaches the destination.

Optionally, the device further includes:

Optionally, the first detecting module includes:

Optionally, the receiving user determining module is configured to:

Optionally, the first indication module is used to:

The distance between the location where the receiving user is located and the location where the robot is located is less than When the threshold is preset, the travel of the robot is indicated with the location of the receiving user as a destination.

Optionally, the device further includes:

Optionally, the sending module is configured to:

Optionally, the device further includes:

The second indication module is configured to:

With regard to the apparatus in the above embodiments, the specific manner in which the respective modules perform the operations has been described in detail in the embodiment relating to the method, and will not be explained in detail herein.

FIG. 5 is another block diagram of an apparatus 1000 for controlling a robot, which may be configured in a server, according to an exemplary embodiment. As shown in FIG. 5, the apparatus 1000 can include a processor 1001, a memory 1002, a multimedia component 1003, an input/output (I/O) interface 1004, and a communication component 1005.

The processor 1001 is configured to control the overall operation of the apparatus 1000 to complete all or part of the steps of the above method of controlling the robot. The memory 1002 is configured to store various types of data to support operations at the device 1000, such as may be included for use in the device Instructions for any application or method operating on 1000, as well as application related data such as contact data, sent and received messages, pictures, audio, video, and the like. The memory 1002 can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as a static random access memory (SRAM), an electrically erasable programmable read only memory ( Electrically Erasable Programmable Read-Only Memory (EEPROM), Erasable Programmable Read-Only Memory (EPROM), Programmable Read-Only Memory (PROM), Read Only Read-Only Memory (ROM), magnetic memory, flash memory, disk or optical disk. The multimedia component 1003 can include a screen and an audio component. The screen may be, for example, a touch screen, and the audio component is used to output and/or input an audio signal. For example, the audio component can include a microphone for receiving an external audio signal. The received audio signal may be further stored in memory 1002 or transmitted via communication component 1005. The audio component also includes at least one speaker for outputting an audio signal. The I/O interface 1004 provides an interface between the processor 1001 and other interface modules, such as a keyboard, a mouse, a button, and the like. These buttons can be virtual buttons or physical buttons. Communication component 1005 is used for wired or wireless communication between the device 1000 and other devices. Wireless communication, such as Wi-Fi, Bluetooth, Near Field Communication (NFC), 2G, 3G or 4G, or a combination of one or more of them, so the corresponding communication component 1005 can include: Wi-Fi module, Bluetooth module, NFC module.

In an exemplary embodiment, the device 1000 may be configured by one or more Application Specific Integrated Circuits (ASICs), Digital Signal Processors (DSPs), and digital signal processing devices (Digital Signal Processors). Processing Device (DSPD), Programmable Logic Device (PLD), Field Programmable Gate Array (FPGA), controller, microcontroller, microprocessor or other electronic components Used for The above method of controlling the robot is performed.

In another exemplary embodiment, there is also provided a computer program product comprising a computer program executable by a programmable device, the computer program having when executed by the programmable device A code portion for performing the method of controlling a robot described above.

In another exemplary embodiment, there is also provided a non-transitory computer readable storage medium comprising instructions, such as a memory 1002 comprising instructions executable by processor 1001 of apparatus 1000 to perform the above-described control of a robot method. By way of example, the non-transitory computer readable storage medium can be a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, and an optical data storage device.

In another exemplary embodiment, there is also provided a server comprising a non-transitory computer readable storage medium; and one or more processors for executing a program in the non-transitory computer readable storage medium The non-transitory computer readable storage medium stores instructions for executing the above method of controlling the robot.

In another exemplary embodiment, there is also provided a robot comprising: a travel drive, a non-transitory computer readable storage medium; and one or more processors for performing the non-transitory computer readable A program in the storage medium; the non-transitory computer readable storage medium storing instructions for executing the method of controlling the robot described above.

The preferred embodiments of the present disclosure have been described in detail above with reference to the accompanying drawings. However, the present disclosure is not limited to the specific details of the above embodiments, and various simple modifications can be made to the technical solutions of the present disclosure within the scope of the technical idea of the present disclosure. These simple variations are all within the scope of the disclosure.

It should be further noted that the specific technical features described in the above specific embodiments may be combined in any suitable manner without contradiction. In order to avoid unnecessary repetition, the present disclosure will not be further described in various possible combinations.

In addition, any combination of various embodiments of the present disclosure may be made as long as it does not deviate from the idea of the present disclosure, and should also be regarded as the disclosure of the present disclosure.

Claims

A method of controlling a robot, the method comprising:

Determining, by the receiving user, the receiving user of the to-be-processed item;

Determining the travel of the robot with the location of the receiving user as a destination;

After the robot reaches the destination, the robot is triggered to perform the presentation of the item to be processed.
The method of claim 1 further comprising:

And when the to-be-processed item is received, a notification message is sent, where the notification message is used to notify the receiving user that the to-be-processed item exists;

Detecting a response of the receiving user to the notification message;

Based on the detected response, the location of the receiving user is determined.
The method according to claim 2, wherein the detecting the response of the receiving user to the notification message comprises:

Collecting a response voice sent by the receiving user; or

Receiving a response message sent by the user terminal associated with the receiving user.
The method according to claim 1, wherein the determining the receiving user of the to-be-processed item when receiving the to-be-processed item comprises:

When receiving the to-be-processed item, determining, according to the tag carried in the to-be-processed item, the receiving user of the to-be-processed item; or

When receiving the to-be-processed item, the receiving user of the to-be-processed item is determined according to the sending user of the to-be-processed item and the preset transceiving user relationship library.
The method according to claim 1, wherein the indicating the travel of the robot with the location of the receiving user as a destination comprises:

When the distance between the location where the receiving user is located and the location where the robot is located is less than a preset threshold, the travel of the robot is indicated with the location of the receiving user as a destination.
The method of claim 5, wherein the method further comprises:

And determining, when the distance between the location where the receiving user is located and the location where the robot is located is not less than the preset threshold, determining a forwarding user from a user whose distance from the robot is less than a preset threshold;

The travel of the robot is indicated with the location of the forwarded user as a destination.
The method according to claim 2, wherein when the item to be processed is received, the notification message is sent, including:

Sending a call voice carrying the identity information of the receiving user when receiving the to-be-processed item;

or,

A call request or the notification message is sent to a user terminal associated with the receiving user.
The method of claim 6 wherein the method further comprises:

Detecting a security level of the item to be processed;

Determining the travel of the robot by using the location where the forwarding user is located, including:

When the security level of the to-be-processed item is lower than the preset level, the travel of the robot is indicated with the location where the forwarding user is located as a destination.
A device for controlling a robot, characterized in that the device comprises:

Receiving a user determining module, configured to determine a receiving user of the to-be-processed item when receiving the to-be-processed item;

a first indication module, configured to indicate a travel of the robot by using a location where the receiving user is located;

And a triggering module, configured to trigger the robot to perform the display of the to-be-processed item after the robot reaches the destination.
The device according to claim 9, wherein the device further comprises:

a sending module, configured to send a notification message, when the receiving the item to be processed, is used to notify the receiving user that the to-be-processed item exists;

a first detecting module, configured to detect a response of the receiving user to the notification message;

And a location determining module, configured to determine, according to the detected response, a location where the receiving user is located.
The device according to claim 10, wherein the first detecting module comprises:

An audio collection module, configured to collect a response voice sent by the receiving user; or

The message receiving module is configured to receive a response message sent by the user terminal associated with the receiving user.
The apparatus according to claim 9, wherein said receiving user determining module is configured to:

When receiving the to-be-processed item, determining, according to the tag carried in the to-be-processed item, the receiving user of the to-be-processed item; or

When receiving the to-be-processed item, according to the sending user of the to-be-processed item and the preset Transmitting and receiving a user relationship library, and determining a receiving user of the to-be-processed item.
The device according to claim 9, wherein the first indication module is configured to:

When the distance between the location where the receiving user is located and the location where the robot is located is less than a preset threshold, the travel of the robot is indicated with the location of the receiving user as a destination.
The device according to claim 13, wherein the device further comprises:

And a forwarding user determining module, configured to determine, when the distance between the location where the receiving user is located and the location where the robot is located is not less than the preset threshold, from a user whose distance from the robot is less than a preset threshold Forward the user;

And a second indication module, configured to indicate the travel of the robot by using the location where the forwarding user is located as a destination.
The apparatus according to claim 10, wherein said transmitting module is configured to:

Sending a call voice carrying the identity information of the receiving user when receiving the to-be-processed item; or

A call request or the notification message is sent to a user terminal associated with the receiving user.
The device according to claim 14, wherein the device further comprises:

a second detecting module, configured to detect a security level of the to-be-processed item;

The second indication module is configured to:

When the security level of the to-be-processed item is lower than the preset level, the travel of the robot is indicated with the location where the forwarding user is located as a destination.
A computer program product, comprising: a computer program executable by a programmable device, the computer program having when The code portion of the method of any one of claims 1 to 8 is executed when the device of the program is executed.
A non-transitory computer readable storage medium, characterized in that the non-transitory computer readable storage medium comprises one or more programs for performing any of claims 1 to 8. One of the methods described.
A server, comprising:

Non-transitory computer readable storage medium;

One or more processors for executing a program in the non-transitory computer readable storage medium; the non-transitory computer readable storage medium storing for performing the method of any of claims 1-8 The instructions of the method.
A robot comprising: a travel drive, a non-transitory computer readable storage medium;

One or more processors for executing a program in the non-transitory computer readable storage medium; the non-transitory computer readable storage medium storing for performing the method of any of claims 1-8 The instructions of the method.