WO2018001227A1 - Number display control method and device, and click to dial-up system - Google Patents

Number display control method and device, and click to dial-up system Download PDF

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Publication number
WO2018001227A1
WO2018001227A1 PCT/CN2017/090240 CN2017090240W WO2018001227A1 WO 2018001227 A1 WO2018001227 A1 WO 2018001227A1 CN 2017090240 W CN2017090240 W CN 2017090240W WO 2018001227 A1 WO2018001227 A1 WO 2018001227A1
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Prior art keywords
information
number display
identification information
replacement
user
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PCT/CN2017/090240
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French (fr)
Chinese (zh)
Inventor
沈畅
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中兴通讯股份有限公司
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Publication of WO2018001227A1 publication Critical patent/WO2018001227A1/en

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers

Definitions

  • the present disclosure relates to the technical field of communication applications, and in particular to a number display control method, apparatus, and click-to-dial system.
  • the so-called "number hiding" of the Click To Dial (CTD) platform means that when the application side call is initiated by clicking the dialing software, the number is hidden in order to prevent the called user from dialing back, and the other number can be identified.
  • the pseudo-number of one's identity is shown to the technology of the called terminal.
  • the embodiment of the present invention provides a number display control method and apparatus, and a click-to-dial system for solving the problem that the service provider cannot display and control the user number by clicking the dialing platform in the prior art.
  • the embodiment of the invention provides a number display method, including:
  • the number display control method further includes: before the step of acquiring the replacement number display information corresponding to the identification information in the CTD call request according to the corresponding relationship between the pre-stored identification information and the replacement number display information, the number display control method further includes:
  • the identification information and the replacement number display information are saved according to the correspondence relationship.
  • the step of acquiring the replacement number display information corresponding to the identifier information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information includes:
  • the identifier information is used to identify the user identifier information of the calling user, obtaining a customization corresponding to the user identifier information of the calling user according to the correspondence between the pre-stored user identification information and the customized number display information.
  • the number displays information, and the obtained customized number display information is used as replacement number display information corresponding to the user identification information of the calling user.
  • the step of acquiring the replacement number display information corresponding to the identifier information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information includes:
  • the identification information is the service subscription information of the service provider
  • the application identification information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the application identification information, and the acquired application is obtained.
  • the identification information is displayed as replacement number corresponding to the service order information of the service provider.
  • the identification information includes service subscription information of the service provider and user identification information allocated by the service provider for the user to identify the user;
  • the step of acquiring the replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information includes:
  • the replacement number display policy is a customized number display policy
  • the customized number display information corresponding to the user identification information of the calling user is obtained according to the correspondence between the pre-stored user identification information and the customized number display information, and Displaying the obtained customized number display information as the replacement number display information;
  • the replacement number display policy is an application identification information display policy
  • the application identification information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the application identification information, and the acquired application is obtained.
  • the identification information is displayed as an alternate number;
  • the CTD access code information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the CTD access code information, and the obtained location is obtained.
  • the CTD access code information is displayed as an alternate number display information.
  • An embodiment of the present invention further provides a number display control apparatus, including:
  • a first acquiring module configured to obtain a click-to-dial CTD call request sent by a service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user;
  • a second acquiring module configured to acquire, according to the correspondence between the pre-stored identification information and the replacement number display information, the replacement number display information corresponding to the identifier information in the CTD call request;
  • a replacement module configured to replace the number display information of the calling user in the CTD call request with the obtained replacement number display information.
  • the above number display control device further includes:
  • the third obtaining module is configured to obtain application information that the service provider performs number configuration for the user, where the application information includes the identification information and the replacement number display information;
  • a saving module configured to save the identifier information and the replacement number display information according to the correspondence if the replacement number display information and the preset number display information are not duplicated.
  • the second obtaining module is configured to acquire, according to the correspondence between the pre-stored user identification information and the customized number display information, if the identifier information is used to identify the user identifier information of the calling user.
  • the customized number display information corresponding to the user identification information of the calling user, and the obtained customized number display information is used as the replacement number display information corresponding to the user identification information of the calling user.
  • the second obtaining module is further configured to: if the identifier information is the service subscription information of the service provider, obtain, according to the correspondence between the pre-stored service subscription information and the application identifier information, the corresponding information corresponding to the service subscription information.
  • the identification information is applied, and the acquired application identification information is used as replacement number display information corresponding to the service subscription information of the service provider.
  • the second obtaining module includes:
  • the query sub-module is configured to query, according to the correspondence between the pre-stored service subscription information and the replacement number display policy, an alternate number display policy corresponding to the service subscription information of the service provider;
  • the first obtaining sub-module is configured to acquire the user identification information of the calling user according to the correspondence between the pre-stored user identification information and the customized number display information, if the replacement number display policy is a customized number display policy. Corresponding customized number display information, and the obtained customized number display information is used as the replacement number display information;
  • a second obtaining sub-module configured to acquire the application identification information corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the application identification information, if the replacement number display policy is an application identification information display policy And displaying the obtained application identification information as an alternate number display information;
  • a third obtaining submodule configured to acquire CTD access corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the CTD access code information, if the number display policy is the CTD number display information.
  • the code information is used to display the obtained CTD access code information as an alternate number.
  • Embodiments of the present invention also provide a click-to-dial system including the number display control device as described above.
  • the embodiment of the invention further provides a computer storage medium, wherein the computer storage medium stores computer executable instructions, and the computer executable instructions are used to perform at least one of the foregoing methods.
  • the foregoing technical solution of the embodiment of the present invention obtains a click-to-dial CTD call request sent by a service application of a calling user, where the CTD call request includes an identification information and a number display information of the calling user; Acquiring the replacement number display information corresponding to the identification information in the CTD call request, and replacing the number display information of the calling user in the CTD call request with the acquired replacement The number displays information, thereby enabling the service provider to display and control the user number through the CTD system.
  • FIG. 1 is a first working flowchart of a number display control method according to an embodiment of the present invention
  • FIG. 2 is a second working flowchart of a number display control method according to an embodiment of the present invention.
  • FIG. 3 is a flowchart of interaction between a service provider and a CTD platform and an operator according to an embodiment of the present invention
  • FIG. 4 is a structural block diagram of a number display control apparatus according to an embodiment of the present invention.
  • FIG. 5 is a structural block diagram of a click dialing system according to an embodiment of the present invention.
  • the embodiment of the invention provides a number display control method and device, and a click-to-dial system, which solves the problem that the service provider cannot display and control the user number by clicking the dialing platform in the prior art.
  • the number display control method of the embodiment of the present invention is applied to a click-to-dial CTD system. As shown in FIG. 1 , the number display control method includes:
  • Step 11 Acquire a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user.
  • the number display information of the calling user is specifically the real number information of the calling user, and the identification information may be specifically the user identification information used by the service provider for the user to identify the user and the service subscription information of the service provider.
  • the service subscription information may specifically include the identifier information of the service provider, the application identifier information of the service application provided by the service provider, and the service identifier information of the service to which the service application belongs.
  • Step 12 Acquire replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information.
  • the user here is specifically a customer served by a service provider (a customer who uses a software product developed by a service provider), and may be specifically a company or an employee within the company.
  • the identifier information is used to identify the user identifier information of the calling user, obtaining a customization corresponding to the user identifier information of the calling user according to the correspondence between the pre-stored user identification information and the customized number display information.
  • the number displays information, and the obtained customized number display information is used as replacement number display information corresponding to the user identification information of the calling user.
  • the identification information is the service subscription information of the service provider
  • the application identification information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the application identification information, and the acquired application is obtained.
  • the identification information is displayed as replacement number corresponding to the service order information of the service provider.
  • the application identification information corresponding to the service subscription information may be specifically the application identification information included in the service subscription information.
  • Step 13 Replace the number display information of the calling user in the CTD call request with the obtained replacement number display information.
  • the service provider when the user uses the click-to-dial product developed by the service provider, the user only needs to carry the above-mentioned identification information, and then the service provider can initiate a call by using the replacement number configured by the service provider, thereby hiding the real number of the user.
  • the number display control method of the embodiment of the present invention further includes:
  • the CTD system provides a number display configuration page to the service provider, and the service provider sends the application information through the number display configuration page.
  • the service provider applies for a caller ID number for each customer on the number display configuration page of the click-to-dial platform provided by the operator, and after the operator approves the incoming number, the identification information and the replacement number display information are displayed. Stored in the CTD system according to the correspondence.
  • the number display control method of the embodiment of the present invention acquires a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes the number display information of the calling user and an identification information; Corresponding relationship between the information and the replacement number display information, acquiring replacement number display information corresponding to the identification information in the CTD call request; replacing the number display information of the calling user in the CTD call request with the acquired The number display information is replaced, so that the service provider can display and control the user number through the CTD system.
  • the identification information in the embodiment of the present invention includes service subscription information of the service provider and user identification information used by the service provider for the user to identify the user.
  • the service subscription information includes: identifier information of the service provider, application identifier information of a service application provided by the service provider, and service identifier information of a service to which the service application belongs.
  • the number display control method of the embodiment of the present invention includes:
  • Step 21 Acquire a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user.
  • the service provider first applies to the operator to open an account, obtains the account opening data, that is, the above-mentioned service ordering information, and obtains the permission and service information of the click-to-dial platform capability call; and then the service provider invokes the CTD platform.
  • the account opening data that is, the above-mentioned service ordering information, and obtains the permission and service information of the click-to-dial platform capability call; and then the service provider invokes the CTD platform.
  • the service application invokes the CTD platform interface and carries the service subscription information and the user identification information.
  • Step 22 Query the replacement number display policy corresponding to the service subscription information of the service provider according to the correspondence between the pre-stored service subscription information and the replacement number display policy.
  • the CTD platform After receiving the CTD call request, the CTD platform queries the replacement number display policy signed by the service provider when the service provider opens an account according to the correspondence between the service subscription information and the replacement number display policy.
  • the replacement number display policy is composed of the following types: user customized number display policy, application identification information display policy, and CTD number display information.
  • Step 23 If the replacement number display policy is a customized number display policy, the customized number display corresponding to the user identification information of the calling user is obtained according to the correspondence between the pre-stored user identification information and the customized number display information. Information, and the acquired customized number display information is displayed as the replacement number.
  • the replacement number display policy is a user customized number display policy
  • Step 24 If the replacement number display policy is an application identification information display policy, obtain the application identification information corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the application identification information, and obtain the obtained The application identification information is displayed as an alternate number.
  • Step 25 If the number display policy is the CTD number display information, obtain the CTD access code information corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the CTD access code information, and The acquired CTD access code information is displayed as replacement number information.
  • the service provider configures the number hiding policy and the number display for the customer through the management portal of the operator, and after the operator reviews (determines whether it is a public number display, or a similar public number display, such as 10086, 110 Etc., and whether it is a duplicate number), enter the business database.
  • the user initiates a call by calling the service interface of the CTD platform through the service application.
  • the CTD platform queries the number display policy and the replacement number according to the service subscription information and the user identification information carried in each service application, and presents the replacement number to the called terminal.
  • the number display control method of the embodiment of the present invention includes:
  • Step 31 The service provider applies to the operator for opening an account.
  • the service provider sends the registration service information, the subscription relationship, and the billing number to the operator.
  • Step 32 The operator generates account opening data for the service provider and synchronizes the account opening data to the service database of the CTD platform.
  • the account opening data includes: identification information of the service provider, application identification information of a service application provided by the service provider, and service identification information of a service to which the service application belongs.
  • the account opening data also includes an alternate number display policy configured by the service provider through the operator's management portal for its customers.
  • Step 33 The service provider allocates user identification information and replacement number display information to the user on the CTD platform.
  • the replacement number display information is an alternate number display information that is audited by the operator and is not duplicated with the predetermined number display information (eg, 10086).
  • Step 34 The user's service application initiates a CTD call request to the CTD platform.
  • Step 35 The CTD platform queries the corresponding replacement number display information according to the replacement number display policy, and sends a call request carrying the replacement number display information to the called terminal.
  • Step 36 After the call ends, the CTD platform generates a charging bill according to the charging number.
  • Step 37 The billing bill is transmitted to the operator.
  • the charging bill is transmitted to the operator through the file transfer protocol FTP.
  • Step 38 The service provider counts the customer's business volume through the CTD platform.
  • the service provider counts the customer's business volume by querying the corresponding report information.
  • the number display control method of the embodiment of the invention realizes the number hiding management of the multi-user, and the service provider only needs to maintain the information of the customer's own information through the operator's open platform, without modifying the software, thereby reducing the software.
  • the development management costs, as well as the unified management of the number of operators placed in the management audit, can also prevent the occurrence of call camouflage.
  • an embodiment of the present invention further provides a number display control apparatus, which is applied to a click-to-dial CTD system, and the number display control apparatus includes:
  • the first obtaining module 41 is configured to obtain a click-to-dial CTD call request sent by the service application of the calling user,
  • the CTD call request includes an identification information and a number display information of the calling user;
  • the second obtaining module 42 is configured to acquire, according to the correspondence between the pre-stored identification information and the replacement number display information, the replacement number display information corresponding to the identifier information in the CTD call request;
  • the replacing module 43 is configured to replace the number display information of the calling user in the CTD call request with the obtained replacement number display information.
  • the third obtaining module 44 is configured to obtain application information that the service provider performs number configuration for the user, where the application information includes the identification information and the replacement number display information.
  • the saving module 45 is configured to save the identifier information and the replacement number display information according to the correspondence if the replacement number display information and the preset number display information are not duplicated.
  • the second obtaining module 42 is configured to display the user identification information and the customized number according to the pre-stored user identification information if the identification information is used to identify the user identification information of the calling user. Corresponding relationship information, obtaining customized number display information corresponding to the user identification information of the calling user, and using the obtained customized number display information as the replacement number display information corresponding to the user identification information of the calling user .
  • the second obtaining module 42 is further configured to: according to the service subscription information of the service provider, according to the correspondence between the pre-stored service subscription information and the application identification information, Obtaining application identification information corresponding to the service subscription information, and using the obtained application identification information as replacement number display information corresponding to the service subscription information of the service provider.
  • the number display control device of the embodiment of the present invention, the second obtaining module 42 includes:
  • the query sub-module 421 is configured to query, according to the correspondence between the pre-stored service subscription information and the replacement number display policy, an alternate number display policy corresponding to the service subscription information of the service provider;
  • the first obtaining sub-module 422 is configured to obtain, according to the correspondence between the pre-stored user identification information and the customized number display information, the user identifier of the calling user, if the replacement number display policy is a customized number display policy.
  • the customized number corresponding to the information displays information, and the obtained customized number display information is used as the replacement number display information.
  • the second obtaining sub-module 423 is configured to acquire an application identifier corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the application identifier information, if the replacement number display policy is an application identifier information display policy. Information, and the acquired application identification information is displayed as an alternate number;
  • the third obtaining sub-module 424 is configured to acquire, according to the correspondence between the pre-stored service subscription information and the CTD access code information, the CTD connection corresponding to the service subscription information, if the number display policy is the CTD number display information.
  • the code information is entered, and the obtained CTD access code information is used as the replacement number display information.
  • the device is a device corresponding to the foregoing method embodiment, and all implementations in the foregoing method embodiments are applicable to the embodiment of the device, and the same technical effects can be achieved.
  • Embodiments of the present invention also provide a click-to-dial system including the number display control device as described above.
  • the click-to-dial system of the embodiment of the present invention may include a configuration management module 51 and a service execution module 52.
  • the configuration management module 51 provides a number display configuration page to the service provider, and the service provider displays the configuration page of the user by using the number display configuration page; the service execution module 52 is used from the service database when the service application initiates a call through the CTD platform. Obtain the corresponding called number and initiate the call.
  • the click-to-dial system of the embodiment of the present invention may further include an interface authentication module, a service execution module, a configuration management module, a statistical report module, a route management module, an authentication authentication module, an engine adaptation module, and the like.
  • the number display control method and device and the click-to-dial system of the embodiment of the present invention acquire a click-to-dial CTD call request sent by the service application of the calling user, and the CTD call request includes the number display information of the calling user and an identification information. Obtaining replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information; and displaying the number display information of the calling user in the CTD call request The information is replaced by the obtained replacement number display information, so that the service provider performs display control on the user number through the CTD system.
  • modules or steps of the present disclosure described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in a storage device (eg, read only memory, random access memory, disk storage, optical storage, etc.) by the computing device To be performed, and in some cases, the steps shown or described may be performed in an order different than that herein, or they may be separately fabricated into individual integrated circuit modules, or a plurality of A single integrated circuit module is implemented. Thus, the present disclosure is not limited to any particular combination of hardware and software.
  • the method and apparatus provided by the embodiments of the present disclosure can be applied to the field of communications.
  • the foregoing technical solution of the embodiment of the present invention obtains a click-to-dial CTD call request sent by a service application of a calling user, where the CTD call request includes an identification information and a number display information of the calling user; Acquiring the replacement number display information corresponding to the identification information in the CTD call request, and replacing the number display information of the calling user in the CTD call request with the acquired replacement The number displays information, thereby enabling the service provider to display and control the user number through the CTD system.

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Abstract

Disclosed are a number display control method and device, and a click to dial-up system, for solving the problem in the prior art that a service provider cannot perform display control over a user number by clicking a dial-up platform. The number display control method comprises: acquiring a click to dial-up (CTD) call request sent by a service application of a calling user, the CTD call request comprising a piece of identification information and number display information about the calling user; according to a pre-stored correlation between the identification information and substitute number display information, acquiring the substitute number display information corresponding to the identification information in the CTD call request; and substituting the number display information about the calling user in the CTD call request with the acquired substitute number display information. The embodiments of the present invention realise the aim of a service provider performing display control over a user number by means of a CTD system.

Description

一种号码显示控制方法、装置及点击拨号系统Number display control method, device and click dialing system 技术领域Technical field
本公开涉及通信应用的技术领域,特别是指一种号码显示控制方法、装置及点击拨号系统。The present disclosure relates to the technical field of communication applications, and in particular to a number display control method, apparatus, and click-to-dial system.
背景技术Background technique
所谓点击拨号(Click To Dial,CTD)平台的“号码隐藏”,是指通过点击拨号软件发起应用侧呼叫时,为了防止被叫用户回拨,而将自己号码进行隐藏,并以另一个可标识自己身份的伪号码展现给被叫终端的技术。The so-called "number hiding" of the Click To Dial (CTD) platform means that when the application side call is initiated by clicking the dialing software, the number is hidden in order to prevent the called user from dialing back, and the other number can be identified. The pseudo-number of one's identity is shown to the technology of the called terminal.
随着通信技术的发展,通信手段越来越丰富,以应用软件拨打电话的需求越来越多,因此点击拨号软件的应用将会越来越普遍。一个企业使用业务提供商(Service Provider,SP)开发的点击拨号软件时,往往希望以统一的号码来标识自己的身份。这样SP就希望运营商的CTD平台能够提供一种能够对多个客户进行号码隐藏的装置,而不是自己根据客户的需求进行定制化开发,或是由自己维护客户的号显,从而降低软件开发管理成本。但现有CTD平台直接将CTD呼叫请求中的主叫用户的号码信息显示给被叫用户,难以对主叫用户号码进行显示控制。With the development of communication technology, communication means are becoming more and more abundant, and there is an increasing demand for application software to make calls. Therefore, the application of click-to-dial software will become more and more popular. When a company uses a click-to-dial software developed by a Service Provider (SP), it often wants to identify itself with a uniform number. In this way, the SP hopes that the operator's CTD platform can provide a device that can hide numbers from multiple customers, instead of customizing the development according to the customer's needs, or maintaining the customer's number, thereby reducing software development. Management costs. However, the existing CTD platform directly displays the number information of the calling user in the CTD call request to the called user, and it is difficult to display and control the calling party number.
同时,运营商也希望能够对CTD平台的来电号码显示信息进行统一的管理,以从一定程度上控制并减少伪装电话的产生。At the same time, operators also hope to be able to uniformly manage the caller ID display information of the CTD platform to control and reduce the generation of camouflage phones to a certain extent.
发明内容Summary of the invention
本发明的实施例提供一种号码显示控制方法、装置及点击拨号系统,用以解决现有技术中服务提供商不能通过点击拨号平台对用户号码进行显示控制的问题。The embodiment of the present invention provides a number display control method and apparatus, and a click-to-dial system for solving the problem that the service provider cannot display and control the user number by clicking the dialing platform in the prior art.
本发明实施例提供了一种号码显示方法,包括:The embodiment of the invention provides a number display method, including:
获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息;Obtaining a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user;
根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;Obtaining replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information;
将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号 码显示信息。Substituting the number display information of the calling user in the CTD call request with the obtained replacement number The code displays information.
其中,所述根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息的步骤之前,所述号码显示控制方法还包括:The number display control method further includes: before the step of acquiring the replacement number display information corresponding to the identification information in the CTD call request according to the corresponding relationship between the pre-stored identification information and the replacement number display information, the number display control method further includes:
获取服务提供商为用户进行号码配置的申请信息,所述申请信息包括标识信息及替换号码显示信息;Obtaining application information that the service provider performs number configuration for the user, where the application information includes the identification information and the replacement number display information;
若所述替换号码显示信息与预设号码显示信息不重复,则按照对应关系保存所述标识信息与替换号码显示信息。If the replacement number display information and the preset number display information do not overlap, the identification information and the replacement number display information are saved according to the correspondence relationship.
其中,所述根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息的步骤包括:The step of acquiring the replacement number display information corresponding to the identifier information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information includes:
若所述标识信息为用于标识所述主叫用户的用户标识信息,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为与所述主叫用户的用户标识信息对应的替换号码显示信息。If the identifier information is used to identify the user identifier information of the calling user, obtaining a customization corresponding to the user identifier information of the calling user according to the correspondence between the pre-stored user identification information and the customized number display information. The number displays information, and the obtained customized number display information is used as replacement number display information corresponding to the user identification information of the calling user.
其中,所述根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息的步骤包括:The step of acquiring the replacement number display information corresponding to the identifier information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information includes:
若所述标识信息为服务提供商的业务订购信息,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为与所述服务提供商的业务订购信息对应的替换号码显示信息。If the identification information is the service subscription information of the service provider, the application identification information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the application identification information, and the acquired application is obtained. The identification information is displayed as replacement number corresponding to the service order information of the service provider.
其中,所述标识信息包括服务提供商的业务订购信息及所述服务提供商为用户分配的、用于标识用户的用户标识信息;及The identification information includes service subscription information of the service provider and user identification information allocated by the service provider for the user to identify the user; and
所述根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息的步骤包括:The step of acquiring the replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information includes:
根据预先保存的业务订购信息与替换号码显示策略的对应关系,查询出与所述服务提供商的业务订购信息对应的替换号码显示策略;And querying, according to the correspondence between the pre-stored service subscription information and the replacement number display policy, an alternate number display policy corresponding to the service subscription information of the service provider;
若所述替换号码显示策略为用户定制号显策略,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为所述替换号码显示信息; If the replacement number display policy is a customized number display policy, the customized number display information corresponding to the user identification information of the calling user is obtained according to the correspondence between the pre-stored user identification information and the customized number display information, and Displaying the obtained customized number display information as the replacement number display information;
若所述替换号码显示策略为应用标识信息显示策略,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为替换号码显示信息;If the replacement number display policy is an application identification information display policy, the application identification information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the application identification information, and the acquired application is obtained. The identification information is displayed as an alternate number;
若所述号码显示策略为CTD号码显示信息,则根据预先保存的业务订购信息与CTD接入码信息的对应关系,获取与所述业务订购信息对应的CTD接入码信息,并将获取的所述CTD接入码信息作为替换号码显示信息。If the number display policy is the CTD number display information, the CTD access code information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the CTD access code information, and the obtained location is obtained. The CTD access code information is displayed as an alternate number display information.
本发明的实施例还提供一种号码显示控制装置,包括:An embodiment of the present invention further provides a number display control apparatus, including:
第一获取模块,用于获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息;a first acquiring module, configured to obtain a click-to-dial CTD call request sent by a service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user;
第二获取模块,用于根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;a second acquiring module, configured to acquire, according to the correspondence between the pre-stored identification information and the replacement number display information, the replacement number display information corresponding to the identifier information in the CTD call request;
替换模块,用于将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息。And a replacement module, configured to replace the number display information of the calling user in the CTD call request with the obtained replacement number display information.
其中,上述号码显示控制装置,还包括:The above number display control device further includes:
第三获取模块,用于获取服务提供商为用户进行号码配置的申请信息,所述申请信息包括标识信息及替换号码显示信息;The third obtaining module is configured to obtain application information that the service provider performs number configuration for the user, where the application information includes the identification information and the replacement number display information;
保存模块,用于若所述替换号码显示信息与预设号码显示信息不重复,则按照对应关系保存所述标识信息与替换号码显示信息。And a saving module, configured to save the identifier information and the replacement number display information according to the correspondence if the replacement number display information and the preset number display information are not duplicated.
其中,所述第二获取模块用于若所述标识信息为用于标识所述主叫用户的用户标识信息,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为与所述主叫用户的用户标识信息对应的替换号码显示信息。The second obtaining module is configured to acquire, according to the correspondence between the pre-stored user identification information and the customized number display information, if the identifier information is used to identify the user identifier information of the calling user. The customized number display information corresponding to the user identification information of the calling user, and the obtained customized number display information is used as the replacement number display information corresponding to the user identification information of the calling user.
其中,所述第二获取模块还用于若所述标识信息为服务提供商的业务订购信息,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为与所述服务提供商的业务订购信息对应的替换号码显示信息。The second obtaining module is further configured to: if the identifier information is the service subscription information of the service provider, obtain, according to the correspondence between the pre-stored service subscription information and the application identifier information, the corresponding information corresponding to the service subscription information. The identification information is applied, and the acquired application identification information is used as replacement number display information corresponding to the service subscription information of the service provider.
其中,所述第二获取模块包括:The second obtaining module includes:
查询子模块,用于根据预先保存的业务订购信息与替换号码显示策略的对应关系,查询出与所述服务提供商的业务订购信息对应的替换号码显示策略; The query sub-module is configured to query, according to the correspondence between the pre-stored service subscription information and the replacement number display policy, an alternate number display policy corresponding to the service subscription information of the service provider;
第一获取子模块,用于若所述替换号码显示策略为用户定制号显策略,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为所述替换号码显示信息;The first obtaining sub-module is configured to acquire the user identification information of the calling user according to the correspondence between the pre-stored user identification information and the customized number display information, if the replacement number display policy is a customized number display policy. Corresponding customized number display information, and the obtained customized number display information is used as the replacement number display information;
第二获取子模块,用于若所述替换号码显示策略为应用标识信息显示策略,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为替换号码显示信息;And a second obtaining sub-module, configured to acquire the application identification information corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the application identification information, if the replacement number display policy is an application identification information display policy And displaying the obtained application identification information as an alternate number display information;
第三获取子模块,用于若所述号码显示策略为CTD号码显示信息,则根据预先保存的业务订购信息与CTD接入码信息的对应关系,获取与所述业务订购信息对应的CTD接入码信息,并将获取的所述CTD接入码信息作为替换号码显示信息。And a third obtaining submodule, configured to acquire CTD access corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the CTD access code information, if the number display policy is the CTD number display information. The code information is used to display the obtained CTD access code information as an alternate number.
本发明的实施例还提供一种点击拨号系统,包括如上所述的号码显示控制装置。Embodiments of the present invention also provide a click-to-dial system including the number display control device as described above.
本发明实施例还提供一种计算机存储介质,所述计算机存储介质中存储有计算机可执行指令,所述计算机可执行指令用于执行上述方法中的至少其中之一。The embodiment of the invention further provides a computer storage medium, wherein the computer storage medium stores computer executable instructions, and the computer executable instructions are used to perform at least one of the foregoing methods.
本发明实施例具有以下有益效果:Embodiments of the present invention have the following beneficial effects:
本发明实施例的上述技术方案,获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息;根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息,从而实现服务提供商通过CTD系统对用户号码进行显示控制的目的。The foregoing technical solution of the embodiment of the present invention obtains a click-to-dial CTD call request sent by a service application of a calling user, where the CTD call request includes an identification information and a number display information of the calling user; Acquiring the replacement number display information corresponding to the identification information in the CTD call request, and replacing the number display information of the calling user in the CTD call request with the acquired replacement The number displays information, thereby enabling the service provider to display and control the user number through the CTD system.
附图说明DRAWINGS
图1为本发明实施例的号码显示控制方法的第一工作流程图;1 is a first working flowchart of a number display control method according to an embodiment of the present invention;
图2为本发明实施例的号码显示控制方法的第二工作流程图;2 is a second working flowchart of a number display control method according to an embodiment of the present invention;
图3为本发明实施例中服务提供商与CTD平台及运营商的交互流程图;3 is a flowchart of interaction between a service provider and a CTD platform and an operator according to an embodiment of the present invention;
图4为本发明实施例的号码显示控制装置的结构框图;4 is a structural block diagram of a number display control apparatus according to an embodiment of the present invention;
图5为本发明实施例的点击拨号系统的结构框图。FIG. 5 is a structural block diagram of a click dialing system according to an embodiment of the present invention.
具体实施方式 detailed description
为使本发明要解决的技术问题、技术方案和优点更加清楚,下面将结合具体实施例及附图进行详细描述。In order to make the technical problems, technical solutions and advantages of the present invention more clear, the following detailed description will be made in conjunction with the specific embodiments and the accompanying drawings.
本发明的实施例提供了一种号码显示控制方法、装置及点击拨号系统,解决了现有技术中服务提供商不能通过点击拨号平台对用户号码进行显示控制的问题。The embodiment of the invention provides a number display control method and device, and a click-to-dial system, which solves the problem that the service provider cannot display and control the user number by clicking the dialing platform in the prior art.
第一实施例:First embodiment:
本发明实施例的号码显示控制方法,应用于点击拨号CTD系统,如图1所示,该号码显示控制方法包括:The number display control method of the embodiment of the present invention is applied to a click-to-dial CTD system. As shown in FIG. 1 , the number display control method includes:
步骤11:获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息。Step 11: Acquire a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user.
这里的主叫用户的号码显示信息具体为所述主叫用户的真实号码信息,标识信息可具体为服务提供商为用户分配的、用于标识用户的用户标识信息及服务提供商的业务订购信息,该业务订购信息可具体包括所述服务提供商的标识信息、所述服务提供商所提供业务应用的应用标识信息及所述业务应用所归属业务的业务标识信息。The number display information of the calling user is specifically the real number information of the calling user, and the identification information may be specifically the user identification information used by the service provider for the user to identify the user and the service subscription information of the service provider. The service subscription information may specifically include the identifier information of the service provider, the application identifier information of the service application provided by the service provider, and the service identifier information of the service to which the service application belongs.
步骤12:根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息。Step 12: Acquire replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information.
这里的用户具体为服务提供商所服务的客户(使用服务提供商开发的软件产品的客户),可具体为一公司或公司内部的员工。The user here is specifically a customer served by a service provider (a customer who uses a software product developed by a service provider), and may be specifically a company or an employee within the company.
若所述标识信息为用于标识所述主叫用户的用户标识信息,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为与所述主叫用户的用户标识信息对应的替换号码显示信息。If the identifier information is used to identify the user identifier information of the calling user, obtaining a customization corresponding to the user identifier information of the calling user according to the correspondence between the pre-stored user identification information and the customized number display information. The number displays information, and the obtained customized number display information is used as replacement number display information corresponding to the user identification information of the calling user.
若所述标识信息为服务提供商的业务订购信息,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为与所述服务提供商的业务订购信息对应的替换号码显示信息。If the identification information is the service subscription information of the service provider, the application identification information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the application identification information, and the acquired application is obtained. The identification information is displayed as replacement number corresponding to the service order information of the service provider.
这里,与业务订购信息对应的应用标识信息可具体为该业务订购信息所包含的应用标识信息。Here, the application identification information corresponding to the service subscription information may be specifically the application identification information included in the service subscription information.
步骤13:将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息。 Step 13: Replace the number display information of the calling user in the CTD call request with the obtained replacement number display information.
本发明实施例中用户使用服务提供商开发的点击拨号产品时,只需要携带上述标识信息,便可使用服务提供商为其配置的替换号码发起呼叫,从而将用户的真实号码进行隐藏。In the embodiment of the present invention, when the user uses the click-to-dial product developed by the service provider, the user only needs to carry the above-mentioned identification information, and then the service provider can initiate a call by using the replacement number configured by the service provider, thereby hiding the real number of the user.
优选的,在该步骤12之前,本发明实施例的号码显示控制方法还包括:Preferably, before the step 12, the number display control method of the embodiment of the present invention further includes:
获取服务提供商为用户进行号码配置的申请信息,所述申请信息包括标识信息及替换号码显示信息;若所述替换号码显示信息与预设号码显示信息不重复,则按照对应关系保存所述标识信息与替换号码显示信息。Obtaining application information for the number configuration of the user by the service provider, where the application information includes the identification information and the replacement number display information; if the replacement number display information and the preset number display information are not duplicated, saving the identifier according to the correspondence relationship Information and replacement numbers display information.
具体的,CTD系统向服务提供商提供号码显示配置页面,服务提供商通过该号码显示配置页面发送上述申请信息。Specifically, the CTD system provides a number display configuration page to the service provider, and the service provider sends the application information through the number display configuration page.
本发明实施例中服务提供商在运营商提供的点击拨号平台的号码显示配置页面上为其每个客户申请来电显示号码,运营商对来显号码审核通过后,将标识信息与替换号码显示信息按照对应关系保存于CTD系统中。In the embodiment of the present invention, the service provider applies for a caller ID number for each customer on the number display configuration page of the click-to-dial platform provided by the operator, and after the operator approves the incoming number, the identification information and the replacement number display information are displayed. Stored in the CTD system according to the correspondence.
本发明实施例的号码显示控制方法,获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括所述主叫用户的号码显示信息及一标识信息;根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息,从而实现服务提供商通过CTD系统对用户号码进行显示控制的目的。The number display control method of the embodiment of the present invention acquires a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes the number display information of the calling user and an identification information; Corresponding relationship between the information and the replacement number display information, acquiring replacement number display information corresponding to the identification information in the CTD call request; replacing the number display information of the calling user in the CTD call request with the acquired The number display information is replaced, so that the service provider can display and control the user number through the CTD system.
第二实施例:Second embodiment:
本发明实施例中所述标识信息包括服务提供商的业务订购信息及所述服务提供商为用户分配的、用于标识用户的用户标识信息。所述业务订购信息包括:所述服务提供商的标识信息、所述服务提供商所提供业务应用的应用标识信息及所述业务应用所归属业务的业务标识信息。The identification information in the embodiment of the present invention includes service subscription information of the service provider and user identification information used by the service provider for the user to identify the user. The service subscription information includes: identifier information of the service provider, application identifier information of a service application provided by the service provider, and service identifier information of a service to which the service application belongs.
如图2所示,本发明实施例的号码显示控制方法,包括:As shown in FIG. 2, the number display control method of the embodiment of the present invention includes:
步骤21:获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息。Step 21: Acquire a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user.
在本发明的具体实施例中,服务提供商首先向运行商申请开户,得到开户数据即上述业务订购信息,并获取点击拨号平台能力调用的权限及服务信息;然后服务提供商调用CTD平台的能力接口,由CTD平台为服务提供商开发的点击拨号软件产品分 配一个应用标识信息;服务提供商为其所服务的用户分配一用户标识信息。In a specific embodiment of the present invention, the service provider first applies to the operator to open an account, obtains the account opening data, that is, the above-mentioned service ordering information, and obtains the permission and service information of the click-to-dial platform capability call; and then the service provider invokes the CTD platform. Interface, click-to-dial software product developed by the CTD platform for service providers Equipped with an application identification information; the service provider assigns a user identification information to the users it serves.
在发起呼叫请求时,业务应用调用CTD平台接口,并携带上述业务订购信息及用户标识信息。When the call request is initiated, the service application invokes the CTD platform interface and carries the service subscription information and the user identification information.
步骤22:根据预先保存的业务订购信息与替换号码显示策略的对应关系,查询出与所述服务提供商的业务订购信息对应的替换号码显示策略。Step 22: Query the replacement number display policy corresponding to the service subscription information of the service provider according to the correspondence between the pre-stored service subscription information and the replacement number display policy.
CTD平台接收到CTD呼叫请求后,根据业务订购信息与替换号码显示策略的对应关系,查询服务提供商开户时签约的替换号码显示策略。替换号码显示策略由以下几种:用户定制号显策略、应用标识信息显示策略及CTD号码显示信息。After receiving the CTD call request, the CTD platform queries the replacement number display policy signed by the service provider when the service provider opens an account according to the correspondence between the service subscription information and the replacement number display policy. The replacement number display policy is composed of the following types: user customized number display policy, application identification information display policy, and CTD number display information.
步骤23:若所述替换号码显示策略为用户定制号显策略,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为所述替换号码显示信息。Step 23: If the replacement number display policy is a customized number display policy, the customized number display corresponding to the user identification information of the calling user is obtained according to the correspondence between the pre-stored user identification information and the customized number display information. Information, and the acquired customized number display information is displayed as the replacement number.
具体的,若所述替换号码显示策略为用户定制号显策略,则判断所述CTD呼叫请求中是否携带有用户标识信息,若携带有用户标识信息,则根据服务提供商配置的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并作为替换号码显示信息发起呼叫,否则结束呼叫。Specifically, if the replacement number display policy is a user customized number display policy, it is determined whether the CTD call request carries user identification information, and if the user identification information is carried, the user identification information configured according to the service provider is Customizing the corresponding relationship of the number display information, obtaining the customized number display information corresponding to the user identification information of the calling user, and initiating the call as the replacement number display information, otherwise ending the call.
步骤24:若所述替换号码显示策略为应用标识信息显示策略,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为替换号码显示信息。Step 24: If the replacement number display policy is an application identification information display policy, obtain the application identification information corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the application identification information, and obtain the obtained The application identification information is displayed as an alternate number.
步骤25:若所述号码显示策略为CTD号码显示信息,则根据预先保存的业务订购信息与CTD接入码信息的对应关系,获取与所述业务订购信息对应的CTD接入码信息,并将获取的所述CTD接入码信息作为替换号码显示信息。Step 25: If the number display policy is the CTD number display information, obtain the CTD access code information corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the CTD access code information, and The acquired CTD access code information is displayed as replacement number information.
本发明实施例中,服务提供商通过运营商的管理门户,为其客户配置号码隐藏的策略以及号显,运营商审核后(判断是否为公共号显,或类似公共号显,比如10086、110等,以及是否是重复号显),录入业务数据库。In the embodiment of the present invention, the service provider configures the number hiding policy and the number display for the customer through the management portal of the operator, and after the operator reviews (determines whether it is a public number display, or a similar public number display, such as 10086, 110 Etc., and whether it is a duplicate number), enter the business database.
用户通过业务应用调用CTD平台的业务接口发起呼叫,CTD平台根据每个业务应用发起呼叫时携带的业务订购信息及用户标识信息查询号显策略及替换号码,并将替换号码展现给被叫终端。The user initiates a call by calling the service interface of the CTD platform through the service application. The CTD platform queries the number display policy and the replacement number according to the service subscription information and the user identification information carried in each service application, and presents the replacement number to the called terminal.
第三实施例: Third embodiment:
如图3所示,本发明实施例的号码显示控制方法,包括:As shown in FIG. 3, the number display control method of the embodiment of the present invention includes:
步骤31:服务提供商向运营商申请开户。Step 31: The service provider applies to the operator for opening an account.
具体的,服务提供商向运营商发送注册业务信息、生成订购关系及计费号码。Specifically, the service provider sends the registration service information, the subscription relationship, and the billing number to the operator.
步骤32:运营商为服务提供商生成开户数据并将开户数据同步给CTD平台的业务数据库。Step 32: The operator generates account opening data for the service provider and synchronizes the account opening data to the service database of the CTD platform.
这里的开户数据包括:所述服务提供商的标识信息、所述服务提供商所提供业务应用的应用标识信息及所述业务应用所归属业务的业务标识信息。The account opening data includes: identification information of the service provider, application identification information of a service application provided by the service provider, and service identification information of a service to which the service application belongs.
进一步地,开户数据还包括服务提供商通过运营商的管理门户,为其客户配置的替换号码显示策略。Further, the account opening data also includes an alternate number display policy configured by the service provider through the operator's management portal for its customers.
步骤33:服务提供商在CTD平台上为用户分配用户标识信息及替换号码显示信息。Step 33: The service provider allocates user identification information and replacement number display information to the user on the CTD platform.
该替换号码显示信息为运营商审核过的、与预定号码显示信息(如10086)不重复的替换号码显示信息。The replacement number display information is an alternate number display information that is audited by the operator and is not duplicated with the predetermined number display information (eg, 10086).
步骤34:用户的业务应用向CTD平台发起CTD呼叫请求。Step 34: The user's service application initiates a CTD call request to the CTD platform.
步骤35:CTD平台根据替换号码显示策略查询出相应的替换号码显示信息并将携带有替换号码显示信息的呼叫请求发送至被叫终端。Step 35: The CTD platform queries the corresponding replacement number display information according to the replacement number display policy, and sends a call request carrying the replacement number display information to the called terminal.
步骤36:呼叫结束后,CTD平台根据计费号码产生计费话单。Step 36: After the call ends, the CTD platform generates a charging bill according to the charging number.
步骤37:将计费话单传送至运营商。Step 37: The billing bill is transmitted to the operator.
具体的,通过文件传输协议FTP将计费话单传送至运营商。Specifically, the charging bill is transmitted to the operator through the file transfer protocol FTP.
步骤38:服务提供商通过CTD平台统计客户的业务量。Step 38: The service provider counts the customer's business volume through the CTD platform.
服务提供商通过查询相应的报表信息来统计客户的业务量。The service provider counts the customer's business volume by querying the corresponding report information.
本发明实施例的号码显示控制方法,实现了多用户的号码隐藏管理,服务提供商只需要通过运营商的开放平台对自己客户的号显信息进行维护,无需修改自己的软件,从而降低了软件开发管理成本,同时由于统一把号显放在运营商进行管理审核,也可在一定程度是防范来电伪装情况的发生。The number display control method of the embodiment of the invention realizes the number hiding management of the multi-user, and the service provider only needs to maintain the information of the customer's own information through the operator's open platform, without modifying the software, thereby reducing the software. The development management costs, as well as the unified management of the number of operators placed in the management audit, can also prevent the occurrence of call camouflage.
第四实施例:Fourth embodiment:
如图4所示,本发明的实施例还提供了一种号码显示控制装置,应用于点击拨号CTD系统,该号码显示控制装置包括:As shown in FIG. 4, an embodiment of the present invention further provides a number display control apparatus, which is applied to a click-to-dial CTD system, and the number display control apparatus includes:
第一获取模块41,用于获取主叫用户的业务应用发送的点击拨号CTD呼叫请求, 所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息;The first obtaining module 41 is configured to obtain a click-to-dial CTD call request sent by the service application of the calling user, The CTD call request includes an identification information and a number display information of the calling user;
第二获取模块42,用于根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;The second obtaining module 42 is configured to acquire, according to the correspondence between the pre-stored identification information and the replacement number display information, the replacement number display information corresponding to the identifier information in the CTD call request;
替换模块43,用于将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息。The replacing module 43 is configured to replace the number display information of the calling user in the CTD call request with the obtained replacement number display information.
本发明实施例的号码显示控制装置,还包括:The number display control device of the embodiment of the invention further includes:
第三获取模块44,用于获取服务提供商为用户进行号码配置的申请信息,所述申请信息包括标识信息及替换号码显示信息;The third obtaining module 44 is configured to obtain application information that the service provider performs number configuration for the user, where the application information includes the identification information and the replacement number display information.
保存模块45,用于若所述替换号码显示信息与预设号码显示信息不重复,则按照对应关系保存所述标识信息与替换号码显示信息。The saving module 45 is configured to save the identifier information and the replacement number display information according to the correspondence if the replacement number display information and the preset number display information are not duplicated.
本发明实施例的号码显示控制装置,所述第二获取模块42用于若所述标识信息为用于标识所述主叫用户的用户标识信息,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为与所述主叫用户的用户标识信息对应的替换号码显示信息。In the number display control apparatus of the embodiment of the present invention, the second obtaining module 42 is configured to display the user identification information and the customized number according to the pre-stored user identification information if the identification information is used to identify the user identification information of the calling user. Corresponding relationship information, obtaining customized number display information corresponding to the user identification information of the calling user, and using the obtained customized number display information as the replacement number display information corresponding to the user identification information of the calling user .
本发明实施例的号码显示控制装置,所述第二获取模块42还用于若所述标识信息为服务提供商的业务订购信息,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为与所述服务提供商的业务订购信息对应的替换号码显示信息。In the number display control device of the embodiment of the present invention, the second obtaining module 42 is further configured to: according to the service subscription information of the service provider, according to the correspondence between the pre-stored service subscription information and the application identification information, Obtaining application identification information corresponding to the service subscription information, and using the obtained application identification information as replacement number display information corresponding to the service subscription information of the service provider.
本发明实施例的号码显示控制装置,所述第二获取模块42包括:The number display control device of the embodiment of the present invention, the second obtaining module 42 includes:
查询子模块421,用于根据预先保存的业务订购信息与替换号码显示策略的对应关系,查询出与所述服务提供商的业务订购信息对应的替换号码显示策略;The query sub-module 421 is configured to query, according to the correspondence between the pre-stored service subscription information and the replacement number display policy, an alternate number display policy corresponding to the service subscription information of the service provider;
第一获取子模块422,用于若所述替换号码显示策略为用户定制号显策略,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为所述替换号码显示信息。The first obtaining sub-module 422 is configured to obtain, according to the correspondence between the pre-stored user identification information and the customized number display information, the user identifier of the calling user, if the replacement number display policy is a customized number display policy. The customized number corresponding to the information displays information, and the obtained customized number display information is used as the replacement number display information.
第二获取子模块423,用于若所述替换号码显示策略为应用标识信息显示策略,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为替换号码显示信息; The second obtaining sub-module 423 is configured to acquire an application identifier corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the application identifier information, if the replacement number display policy is an application identifier information display policy. Information, and the acquired application identification information is displayed as an alternate number;
第三获取子模块424,用于若所述号码显示策略为CTD号码显示信息,则根据预先保存的业务订购信息与CTD接入码信息的对应关系,获取与所述业务订购信息对应的CTD接入码信息,并将获取的所述CTD接入码信息作为替换号码显示信息。The third obtaining sub-module 424 is configured to acquire, according to the correspondence between the pre-stored service subscription information and the CTD access code information, the CTD connection corresponding to the service subscription information, if the number display policy is the CTD number display information. The code information is entered, and the obtained CTD access code information is used as the replacement number display information.
需要说明的是,该装置是与上述方法实施例对应的装置,上述方法实施例中所有实现方式均适用于该装置的实施例中,也能达到相同的技术效果。It should be noted that the device is a device corresponding to the foregoing method embodiment, and all implementations in the foregoing method embodiments are applicable to the embodiment of the device, and the same technical effects can be achieved.
本发明的实施例还提供了一种点击拨号系统,包括如上所述的号码显示控制装置。Embodiments of the present invention also provide a click-to-dial system including the number display control device as described above.
具体的,如图5所示,本发明实施例的点击拨号系统可包括配置管理模块51和业务执行模块52。配置管理模块51向服务提供商提供号码显示配置页面,服务提供商通过该号码显示配置页面对用户的显示号码进行配置;业务执行模块52则在业务应用通过CTD平台发起呼叫时,从业务数据库中获取相应的被叫号显,发起呼叫。另外,本发明实施例的点击拨号系统还可包括接口认证模块,业务执行模块,配置管理模块,统计报表模块,路由管理模块,认证鉴权模块,引擎适配模块等。Specifically, as shown in FIG. 5, the click-to-dial system of the embodiment of the present invention may include a configuration management module 51 and a service execution module 52. The configuration management module 51 provides a number display configuration page to the service provider, and the service provider displays the configuration page of the user by using the number display configuration page; the service execution module 52 is used from the service database when the service application initiates a call through the CTD platform. Obtain the corresponding called number and initiate the call. In addition, the click-to-dial system of the embodiment of the present invention may further include an interface authentication module, a service execution module, a configuration management module, a statistical report module, a route management module, an authentication authentication module, an engine adaptation module, and the like.
本发明实施例的号码显示控制方法、装置及点击拨号系统,获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括所述主叫用户的号码显示信息及一标识信息;根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息,从而实现服务提供商通过CTD系统对用户号码进行显示控制的目的。The number display control method and device and the click-to-dial system of the embodiment of the present invention acquire a click-to-dial CTD call request sent by the service application of the calling user, and the CTD call request includes the number display information of the calling user and an identification information. Obtaining replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information; and displaying the number display information of the calling user in the CTD call request The information is replaced by the obtained replacement number display information, so that the service provider performs display control on the user number through the CTD system.
显然,本领域的技术人员应该明白,上述的本公开的各模块或各步骤可以用通用的计算装置来实现,它们可以集中在单个的计算装置上,或者分布在多个计算装置所组成的网络上,可选地,它们可以用计算装置可执行的程序代码来实现,从而,可以将它们存储在存储装置(例如只读存储器、随机存取存储器、磁盘存储器或光学存储器等)中由计算装置来执行,并且在某些情况下,可以以不同于此处的顺序执行所示出或描述的步骤,或者将它们分别制作成各个集成电路模块,或者将它们中的多个模块或步骤制作成单个集成电路模块来实现。这样,本公开不限制于任何特定的硬件和软件结合It will be apparent to those skilled in the art that the various modules or steps of the present disclosure described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in a storage device (eg, read only memory, random access memory, disk storage, optical storage, etc.) by the computing device To be performed, and in some cases, the steps shown or described may be performed in an order different than that herein, or they may be separately fabricated into individual integrated circuit modules, or a plurality of A single integrated circuit module is implemented. Thus, the present disclosure is not limited to any particular combination of hardware and software.
以上所述仅为本发明的较佳实施例而已,并不用以限制本发明,凡在本发明的精神和原则之内,所作的任何修改、等同替换、改进等,均应包含在本发明的保护范围 之内。The above is only the preferred embodiment of the present invention, and is not intended to limit the present invention. Any modifications, equivalent substitutions, improvements, etc., which are included in the spirit and scope of the present invention, should be included in the present invention. protected range within.
工业实用性Industrial applicability
本公开的实施例提供的方法及装置可以应用于通信领域。本发明实施例的上述技术方案,获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息;根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息,从而实现服务提供商通过CTD系统对用户号码进行显示控制的目的。 The method and apparatus provided by the embodiments of the present disclosure can be applied to the field of communications. The foregoing technical solution of the embodiment of the present invention obtains a click-to-dial CTD call request sent by a service application of a calling user, where the CTD call request includes an identification information and a number display information of the calling user; Acquiring the replacement number display information corresponding to the identification information in the CTD call request, and replacing the number display information of the calling user in the CTD call request with the acquired replacement The number displays information, thereby enabling the service provider to display and control the user number through the CTD system.

Claims (12)

  1. 一种号码显示控制方法,其中,包括:A number display control method, comprising:
    获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息;Obtaining a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user;
    根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;Obtaining replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information;
    将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息。And replacing the number display information of the calling user in the CTD call request with the obtained replacement number display information.
  2. 根据权利要求1所述的号码显示控制方法,其中,所述根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息的步骤之前,所述号码显示控制方法还包括:The number display control method according to claim 1, wherein the step of acquiring the replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information Previously, the number display control method further includes:
    获取服务提供商为用户进行号码配置的申请信息,所述申请信息包括标识信息及替换号码显示信息;Obtaining application information that the service provider performs number configuration for the user, where the application information includes the identification information and the replacement number display information;
    若所述替换号码显示信息与预设号码显示信息不重复,则按照对应关系保存所述标识信息与替换号码显示信息。If the replacement number display information and the preset number display information do not overlap, the identification information and the replacement number display information are saved according to the correspondence relationship.
  3. 根据权利要求1所述的号码显示控制方法,其中,所述根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息的步骤包括:The number display control method according to claim 1, wherein the step of acquiring the replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information include:
    若所述标识信息为用于标识所述主叫用户的用户标识信息,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为与所述主叫用户的用户标识信息对应的替换号码显示信息。If the identifier information is used to identify the user identifier information of the calling user, obtaining a customization corresponding to the user identifier information of the calling user according to the correspondence between the pre-stored user identification information and the customized number display information. The number displays information, and the obtained customized number display information is used as replacement number display information corresponding to the user identification information of the calling user.
  4. 根据权利要求1所述的号码显示控制方法,其中,所述根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息的步骤包括:The number display control method according to claim 1, wherein the step of acquiring the replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information include:
    若所述标识信息为服务提供商的业务订购信息,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为与所述服务提供商的业务订购信息对应的替换号码 显示信息。If the identification information is the service subscription information of the service provider, the application identification information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the application identification information, and the acquired application is obtained. Identification information as a replacement number corresponding to the service subscription information of the service provider Display information.
  5. 根据权利要求1所述的号码显示控制方法,其中,所述标识信息包括服务提供商的业务订购信息及所述服务提供商为用户分配的、用于标识用户的用户标识信息;及The number display control method according to claim 1, wherein the identification information includes service order information of the service provider and user identification information for the user that is allocated by the service provider for identifying the user;
    所述根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息的步骤包括:The step of acquiring the replacement number display information corresponding to the identification information in the CTD call request according to the correspondence between the pre-stored identification information and the replacement number display information includes:
    根据预先保存的业务订购信息与替换号码显示策略的对应关系,查询出与所述服务提供商的业务订购信息对应的替换号码显示策略;And querying, according to the correspondence between the pre-stored service subscription information and the replacement number display policy, an alternate number display policy corresponding to the service subscription information of the service provider;
    若所述替换号码显示策略为用户定制号显策略,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为所述替换号码显示信息;If the replacement number display policy is a customized number display policy, the customized number display information corresponding to the user identification information of the calling user is obtained according to the correspondence between the pre-stored user identification information and the customized number display information, and Displaying the obtained customized number display information as the replacement number display information;
    若所述替换号码显示策略为应用标识信息显示策略,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为替换号码显示信息;If the replacement number display policy is an application identification information display policy, the application identification information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the application identification information, and the acquired application is obtained. The identification information is displayed as an alternate number;
    若所述号码显示策略为CTD号码显示信息,则根据预先保存的业务订购信息与CTD接入码信息的对应关系,获取与所述业务订购信息对应的CTD接入码信息,并将获取的所述CTD接入码信息作为替换号码显示信息。If the number display policy is the CTD number display information, the CTD access code information corresponding to the service subscription information is obtained according to the correspondence between the pre-stored service subscription information and the CTD access code information, and the obtained location is obtained. The CTD access code information is displayed as an alternate number display information.
  6. 一种号码显示控制装置,其中,包括:A number display control device, comprising:
    第一获取模块,设置为获取主叫用户的业务应用发送的点击拨号CTD呼叫请求,所述CTD呼叫请求包括一标识信息及所述主叫用户的号码显示信息;The first obtaining module is configured to obtain a click-to-dial CTD call request sent by the service application of the calling user, where the CTD call request includes an identification information and a number display information of the calling user;
    第二获取模块,设置为根据预先保存的标识信息与替换号码显示信息的对应关系,获取与所述CTD呼叫请求中的标识信息对应的替换号码显示信息;The second obtaining module is configured to acquire, according to the correspondence between the pre-stored identification information and the replacement number display information, the replacement number display information corresponding to the identifier information in the CTD call request;
    替换模块,设置为将所述CTD呼叫请求中所述主叫用户的号码显示信息替换为获取的所述替换号码显示信息。And a replacement module, configured to replace the number display information of the calling user in the CTD call request with the obtained replacement number display information.
  7. 根据权利要求6所述的号码显示控制装置,其中,还包括:The number display control device according to claim 6, further comprising:
    第三获取模块,设置为获取服务提供商为用户进行号码配置的申请信息,所述申请信息包括标识信息及替换号码显示信息;The third obtaining module is configured to obtain application information that the service provider performs number configuration for the user, where the application information includes the identification information and the replacement number display information;
    保存模块,设置为若所述替换号码显示信息与预设号码显示信息不重复,则按照对应关系保存所述标识信息与替换号码显示信息。 The saving module is configured to save the identification information and the replacement number display information according to the correspondence if the replacement number display information and the preset number display information are not duplicated.
  8. 根据权利要求6所述的号码显示控制装置,其中,所述第二获取模块设置为若所述标识信息为用于标识所述主叫用户的用户标识信息,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为与所述主叫用户的用户标识信息对应的替换号码显示信息。The number display control device according to claim 6, wherein the second obtaining module is configured to: if the identification information is user identification information for identifying the calling user, according to pre-stored user identification information and The customized number display information is obtained, and the customized number display information corresponding to the user identification information of the calling user is obtained, and the obtained customized number display information is used as a replacement corresponding to the user identification information of the calling user. The number displays information.
  9. 根据权利要求6所述的号码显示控制装置,其中,所述第二获取模块还设置为若所述标识信息为服务提供商的业务订购信息,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为与所述服务提供商的业务订购信息对应的替换号码显示信息。The number display control device according to claim 6, wherein the second obtaining module is further configured to: according to the service ordering information of the service provider, according to the pre-stored service ordering information and the application identification information Corresponding relationship, obtaining application identification information corresponding to the service subscription information, and using the acquired application identification information as replacement number display information corresponding to the service subscription information of the service provider.
  10. 根据权利要求6所述的号码显示控制装置,其中,所述第二获取模块包括:The number display control device according to claim 6, wherein the second acquisition module comprises:
    查询子模块,设置为根据预先保存的业务订购信息与替换号码显示策略的对应关系,查询出与所述服务提供商的业务订购信息对应的替换号码显示策略;The query sub-module is configured to query, according to the correspondence between the pre-stored service subscription information and the replacement number display policy, an alternate number display policy corresponding to the service subscription information of the service provider;
    第一获取子模块,设置为若所述替换号码显示策略为用户定制号显策略,则根据预先保存的用户标识信息与定制号码显示信息的对应关系,获取与所述主叫用户的用户标识信息对应的定制号码显示信息,并将获取的所述定制号码显示信息作为所述替换号码显示信息;The first obtaining sub-module is configured to obtain the user identification information of the calling user according to the correspondence between the pre-stored user identification information and the customized number display information, if the replacement number display policy is a customized number display policy. Corresponding customized number display information, and the obtained customized number display information is used as the replacement number display information;
    第二获取子模块,设置为若所述替换号码显示策略为应用标识信息显示策略,则根据预先保存的业务订购信息与应用标识信息的对应关系,获取与所述业务订购信息对应的应用标识信息,并将获取的所述应用标识信息作为替换号码显示信息;And the second obtaining sub-module is configured to: if the replacement number display policy is an application identification information display policy, obtain the application identification information corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the application identification information And displaying the obtained application identification information as an alternate number display information;
    第三获取子模块,设置为若所述号码显示策略为CTD号码显示信息,则根据预先保存的业务订购信息与CTD接入码信息的对应关系,获取与所述业务订购信息对应的CTD接入码信息,并将获取的所述CTD接入码信息作为替换号码显示信息。And the third obtaining sub-module is configured to obtain the CTD access corresponding to the service subscription information according to the correspondence between the pre-stored service subscription information and the CTD access code information, if the number display policy is the CTD number display information. The code information is used to display the obtained CTD access code information as an alternate number.
  11. 一种点击拨号系统,其中,包括如权利要求6至10任一项所述的号码显示控制装置。A click dialing system, comprising the number display control device according to any one of claims 6 to 10.
  12. 一种计算机可读存储介质,存储有计算机可执行指令,所述计算机可执行指令用于执行如权利要求1至5中所述的方法中的至少其中之一。 A computer readable storage medium storing computer executable instructions for performing at least one of the methods of claims 1 to 5.
PCT/CN2017/090240 2016-06-29 2017-06-27 Number display control method and device, and click to dial-up system WO2018001227A1 (en)

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