WO2017168233A1

WO2017168233A1 - Reservation confirmation method, non-transitory computer-readable storage medium storing program, and server device

Info

Publication number: WO2017168233A1
Application number: PCT/IB2017/000319
Authority: WO
Inventors: Atsushi Yamada
Original assignee: Gurunavi, Inc.
Priority date: 2016-03-30
Filing date: 2017-03-27
Publication date: 2017-10-05

Abstract

A reservation confirmation method includes: detecting whether a terminal device has passed across a border on the basis of a change of positional information or IP address, detected by the terminal device; at the time when the terminal device has passed across the border, causing the terminal device to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device, facility reservation information stored in an external server device and associated with the terminal device, and facility reservation information stored in an external server device and associated with a holder ID of the terminal device; and, when input of final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility has been detected, transmitting the final confirmation information to a management terminal of the facility.

Description

RESERVATION CONFIRMATION METHOD, NON-TRANSITORY

COMPUTER-READABLE STORAGE MEDIUM STORING PROGRAM, AND

SERVER DEVICE

BACKGROUND OF THE INVENTION

1. Field of the Invention

[0001] The invention relates to a reservation confirmation method, a non-transitory computer-readable storage medium storing a program, and a server device.

2. Description of Related Art

[0002] There is an existing technique for reminding a person of a reserved date and time or a reserved place. For example, Japanese Patent Application Publication No. 2012- 113680 (JP 2012- 113680 A) describes a reservation calling system and method. The reservation calling system and method are configured to call a plurality of users who receive a predetermined job or service before a reserved date and time.

SUMMARY OF THE INVENTION

[0003] In recent years, with an increase in the number of tourists from overseas, there are increasing cases where a subscriber to a shop or service is a tourist. In the meantime, because of reasons, such as a change of dates for a tour and unexpected deconditioning, there are not less cases where a tourist does not visit a reserved destination without any advance notice to the reserved destination. The reserved destination, such as a shop, may have already made preparations for providing a product or service to a subscriber. If the subscriber does not come to the reserved destination, not only a loss of sales opportunities but also a loss of uncollectable preparation cost can be sustained.

[0004] The invention provides a technique for reducing a situation that a visitor from overseas does not visit a reserved destination without any advance notice to the reserved destination. [0005] According to a first aspect of the invention a reservation confirmation method is provided. The reservation confirmation method includes: detecting whether a terminal device has passed across a border on the basis of a change of positional information or IP address, detected by the terminal device; at the time when the terminal device has passed across a border, causing the terminal device to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device, facility reservation information stored in an external server device and associated with the terminal device, and facility reservation information stored in an external server device and associated with a holder ID of the terminal device; and, when input of final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility has been detected, transmitting the final confirmation information to a management terminal of the facility.

[0006] According to a second aspect of the invention a reservation confirmation method is provided. The reservation confirmation method includes: receiving, from a terminal device, whether the terminal device has passed across a border on the basis of a change of positional information or IP address, detected by the terminal device; at the time when the fact that the terminal device has passed across the border has been received, causing the terminal device to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device, facility reservation information associated with the terminal device, and facility reservation information associated with a holder ID of the terminal device; and, when final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility has been received from the terminal device, transmitting the final confirmation information to a management terminal of the facility.

[0007] According to a third aspect of the invention a reservation confirmation method is provided. The reservation confirmation method includes: acquiring positional information of a terminal device from the terminal device; detecting whether the terminal device has passed across a border on the basis of the positional information ; at the time when the fact that the terminal device has passed across the border has been detected, causing the terminal device to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device, facility reservation information associated with the terminal device, and facility reservation information associated with a holder ID of the terminal device; and, when final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility has been received from the terminal device, transmitting the final confirmation information to a management terminal of the facility.

[0008] According to a fourth aspect of the invention a non-transitory computer-readable storage medium storing a program for causing a computer to execute the above-described reservation confirmation method is provided.

[0009] According to a fifth aspect of the invention a server device is provided. The server device includes : a position change reception unit that is configured to receive, from a terminal device, whether the terminal device has passed across a border on the basis of a change of positional information or IP address, detected by the terminal device; a display information transmission unit that is configured to, at the time when the position change reception unit has received the fact that the terminal device has passed across the border, transmit information for causing the terminal device to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device, facility reservation information associated with the terminal device, and facility reservation information associated with a holder ID of the terminal device; a final confirmation information reception unit that is configured to receive, from the terminal device, final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility; and a transmission unit that is configured to, when the final confirmation information has been received from the terminal device, transmit the final confirmation information to a management terminal of the facility.

[OOIO] According to a sixth aspect of the invention a server device is provided. The server device includes : a position acquisition unit that is configured to acquire positional information of a terminal device from the terminal device; a detection unit that is configured to detect whether the terminal device has passed across a border on the basis of the positional information; a display information transmission unit that is configured to, at the time when the fact that the terminal device has passed across the border has been detected, transmit information for causing the terminal device to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device, facility reservation information associated with the terminal device, and facility reservation information associated with a holder ID of the terminal device; a final confirmation information reception unit that is configured to receive, from the terminal device, final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility; and a transmission unit that is configured to, when the final confirmation information reception unit has received the final confirmation information from the terminal device, transmit the final confirmation information to a management terminal of the facility.

[0011 ] According to the aspects of the invention, it is possible to provide a technique for reducing a situation that a visitor from overseas does not visit a reserved destination without any advance notice to the reserved destination.

BRIEF DESCRIPTION OF THE DRAWINGS

[0012] Features, advantages, and technical and industrial significance of exemplary embodiments of the invention will be described below with reference to the accompanying drawings, in which like numerals denote like elements, and wherein :

FIG. 1 is a schematic view that shows an example of an overall configuration including a terminal device, a server device and a management terminal;

FIG. 2 is a block diagram that shows an example of a functional configuration of each of the terminal device, the server device and the management terminal ;

FIG. 3 is a flowchart that shows an example of a procedure that is executed in the terminal device according to a first embodiment;

FIG. 4 is a flowchart that shows an example of a procedure that is executed in the server device according to the first embodiment;

FIG. 5 is a flowchart that shows an example of a procedure that is executed in the terminal device, the server device and the management terminal according to the first embodiment;

FIG. 6 is a flowchart that shows an example of a procedure that is executed in the server device according to a first alternative embodiment to the first embodiment;

FIG. 7 is a flowchart that shows an example of a procedure that is executed in the terminal device according to a second embodiment;

FIG. 8 is a flowchart that shows an example of a procedure that is executed in the server device according to a first alternative embodiment to the second embodiment; and

FIG. 9 is a flowchart that shows an example of a procedure that is executed in the terminal device according to a third embodiment. DETAILED DESCRIPTION OF EMBODIMENTS

[0013] Hereinafter, embodiments for carrying out the invention will be described with reference to the accompanying drawings. Embodiments that will be described below show examples of certain embodiments of the invention.

Overall Configuration

[0014] Initially, an overall configuration including a terminal device 1, a server device 2, and a management terminal 3 according to certain embodiments of the present invention will be described with reference to FIG. 1.

[0015] The terminal device 1 and the server device 2 are communicably connected to each other via a network 4. The management terminal 3 of a facility, which is a reserved destination, is also connected to the network 4, and transmits data to the server device 2 or receives data from the server device 2 via the network 4.

[0016] The terminal device 1 may be, for example, a mobile communication terminal, such as a smartphone, a cellular phone, a tablet computer, and a notebook personal computer, or may be a stationary communication terminal, such as a desktop personal computer.

Functional Configuration

[0017] Next, the functional configuration of each of the terminal device 1, server device 2 and management terminal 3 according to certain embodiments of the present invention will be described with reference to FIG. 2.

[0018] The terminal device 1 includes a control unit 11 , a storage unit 12, a display unit 13, and an input unit 14.

[0019] The control unit 11 includes an arithmetic unit, such as a central processing unit (CPU), and controls various components of the terminal device 1. The CPU executes arithmetic processing in accordance with a program in the terminal device 1. The arithmetic unit also includes a RAM, and the like. The RAM is used as a temporary storage area (working area) for processing. The control unit 11 reads and executes data and programs stored in the storage unit 12.

[0020] The storage unit 12 is a nonvolatile storage unit, such as a semiconductor memory, that stores an OS or programs and data for controlling various functions of the terminal device 1. The storage unit 12 is able to store facility reservation information associated with a reservation made with the use of the terminal device 1.

[0021] The display unit 13 is a liquid crystal display, a plasma display, or the like, that displays characters, images, and the like. The input unit 14 detects details input by a holder of the terminal device 1, and generates an input signal corresponding to the input details. The input signal is input to the control unit 11. The display unit 13 and the input unit 14 may be separated from each other by providing a display and an operation button in the terminal device 1. Alternatively, the display unit 13 and the input unit 14 may be integrated with each other by providing a touch panel in the terminal device 1.

[0022] The control unit 11 includes a detection unit 111, a final confirmation display unit 112, and a transmission unit 113. Specifically, the control unit 11 serves as the detection unit 111 , the final confirmation display unit 112 and the transmission unit 113 by executing processing according to various programs stored in the storage unit 12.

[0023] The detection unit 111 detects the fact that the terminal device 1 has passed across a border on the basis of a change of positional information or IP address, detected by the terminal device 1.

[0024] At the time when the terminal device 1 has passed across the border, the final confirmation display unit 112 causes the display unit 13 to display final confirmation before the start time of a reserved date and time on the basis of the facility reservation information containing information regarding a reserved facility and date and time. The final confirmation is confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility. More specifically, at the time when the terminal device 1 has passed across the border, the final confirmation display unit 112 causes the display unit 13 to display final confirmation at a predetermined time before the start time of facility reservation information. The final confirmation is confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility. The facility reservation information is at least one of facility reservation information contained in the terminal device 1 , facility reservation information stored in the server device 2 (external server device) and associated with the terminal device 1, and facility reservation information stored in the server device 2 and associated with a holder ID of the terminal device 1. In this case, the final confirmation display unit 112 may cause the display unit 13 to display only final confirmation regarding the facility reservation information of a facility that is located in a country across the border.

[0025] The holder of the terminal device 1 sees information regarding final confirmation, displayed on the display unit 13, and inputs, into the input unit 14, final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility. When the holder of the terminal device 1 is scheduled to use the reserved facility, the holder inputs final confirmation information indicating that the holder is scheduled to use the reserved facility. On the other hand, when the holder of the terminal device is not able to use the reserved facility for some reasons, such as a schedule change, the holder inputs final confirmation information indicating that the holder is not scheduled to use the reserved facility.

[0026] When the input unit 14 has detected input of final confirmation information, the transmission unit 113 transmits the final confirmation information to the management terminal 3 of the reserved facility. The transmission unit 113 is allowed to set only final confirmation information regarding the facility reservation information of a facility that is located in a country across the border for a target of transmission.

[0027] The control unit 11 may further include a summarization unit 114. The summarization unit 114 of the terminal device 1 summarizes facility reservation information by, for example, facility genre or facility area. The final confirmation display unit 112 is able to select final confirmation to be displayed on the display unit 13 on the basis of a result summarized by the summarization unit 114, and is able to cause the display unit 13 to display final confirmation by, for example, facility genre or facility area .

[0028] The server device 2 is a computer including an arithmetic unit, such as a CPU, a storage unit, such as a RAM, a ROM and a hard disk drive, a communication unit, and the like. The arithmetic unit executes arithmetic processing in accordance with a program. The storage unit stores a computer program or data. The communication unit transmits data or receives data via a network, such as the Internet and a LAN.

[0029] The server device 2 desirably has the function of providing a facility reservation website that receives reservations for various facilities from users via the Internet. Each user is allowed to make a reservation for a facility via the server device 2, and the server device 2 is able to store facility reservation information. In this case, the server device 2 is able to store facility reservation information in association with information that uniquely identifies the terminal device 1 or information that uniquely identifies the holder of the terminal device 1.

[0030] Examples of the information that uniquely identifies the terminal device 1 include an individual identification number, MAC address, or the like, which is unique to the terminal device. The information that uniquely identifies the holder of the terminal device 1 is a holder ID that is assigned to the holder at the time when the holder uses a facility reservation website that is provided by the server device 2. The holder is allowed to log into the facility reservation website with the holder ID. The server device 2 is able to store facility reservation information in association with the holder ID.

[0031] The server device 2 may include a position change reception unit 21, a display information transmission unit 22, a final confirmation information reception unit 23, and a final confirmation information transmission unit 24. Specifically, the server device 2 serves as the position change reception unit 21, the display information transmission unit 22, the final confirmation information reception unit 23, and the final confirmation information transmission unit 24 by executing processing according to various programs. [0032] The position change reception unit 21 receives information indicating that the terminal device 1 has passed across the border on the basis of a change of positional information or IP address, detected by the terminal device 1.

[0033] The display information transmission unit 22 transmits, to the terminal device 1 , information for causing the terminal device 1 to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before the start time of facility reservation information at the time when the position change reception unit 21 has received information indicating that the terminal device 1 has passed across the border. The facility reservation information is at least one of facility reservation information contained in the terminal device 1 , facility reservation information stored in the server device 2 and associated with the terminal device 1 , and facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1. In this case, the display information transmission unit 22 may transmit information for causing the terminal device 1 to display only final confirmation regarding facility reservation information of a facility that is located in a country across the border. With this configuration, it is possible to eliminate unnecessary communication, so it is possible to reduce the processing load of the server device 2.

[0034] The final confirmation information reception unit 23 receives, from the terminal device 1 , final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility. The final confirmation information transmission unit 24 transmits the final confirmation information, received by the final confirmation information reception unit 23, to the management terminal 3 of the reserved facility. The final confirmation information transmission unit 24 is allowed to set only final confirmation information regarding the facility reservation information of a facility that is located in a country across the border for a target of transmission. With this configuration, it is possible to eliminate unnecessary communication, so it is possible to reduce the processing load of the server device 2. [0035] The server device 2 may include a position acquisition unit 25 and a detection unit 26. The position acquisition unit 25 acquires, from the terminal device 1 , positional information by which it is possible to identify the position of the terminal device 1. The detection unit 26 detects the fact that the terminal device 1 has passed across the border on the basis of the positional information acquired by the position acquisition unit 25.

[0036] The server device 2 may further include a summarization unit 27. The summarization unit 27 of the server device 2 summarizes facility reservation information by, for example, facility genre or facility area. The display information transmission unit 22 is able to select final confirmation to be displayed on the terminal device 1 on the basis of a result summarized by the summarization unit 27, and is able to cause the terminal device 1 to display final confirmation by, for example, facility genre or facility area.

[0037] The management terminal 3 includes a reception unit 31. The reception unit 31 receives final confirmation information from the server device 2. Specifically, the management terminal 3 serves as the reception unit 31 by executing processing according to various programs.

Operation

[0038] Next, the operation of the terminal device 1 according to the first embodiment will be described with reference to FIG. 3.

[0039] Initially, the detection unit 1 11 of the terminal device 1 detects the fact that the terminal device 1 has passed across the border on the basis of a change of positional information or IP address (step S101 ). Until the fact that the terminal device 1 has passed across the border is detected, processes from step S102 are not executed. The final confirmation display unit 112 causes the display unit 13 to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before the start time of facility reservation information at the time when the terminal device 1 has passed across the border (step S102). The facility reservation information is at least one of facility reservation information contained in the terminal device 1 , facility reservation information stored in the server device 2 and associated with the terminal device 1, and facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1.

[0040] When the input unit 14 has detected the fact that final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility has been input by the holder of the terminal device 1 (step S103), the transmission unit 113 transmits the final confirmation information to the server device 2 (step S104), and then the process ends.

[0041] In step S101, the detection unit 111 is able to detect whether the terminal device 1 has passed across the border by acquiring the positional information of the terminal device 1 with the use of a positioning function of a global positioning system (GPS) provided in the terminal device 1 , a positioning function using positional information of a known wireless LAN access point, a positioning function using the position of a base station provided by a telecommunication carrier, or the like. Alternatively, the detection unit 111 is able to detect whether the terminal device 1 has passed across the border by acquiring the IP address of a base station, or the like, on the basis of a communication history stored in the storage unit 12 of the terminal device 1 and then determining a country on the basis of the IP address.

[0042] In step S102, the facility reservation information contained in the terminal device 1 is information stored in the storage unit 12 of the terminal device 1, and is information that is stored when the holder of the terminal device 1 has made a reservation in advance with the use of the terminal device 1.

[0043] In the present embodiment, the server device 2 has a function for providing the facility reservation website. In step S102, the facility reservation information stored in the server device 2 and associated with the terminal device 1 is information that is stored when the holder of the terminal device 1 has made a reservation with the use of the terminal device 1 through the server device 2. [0044] In step S102, the facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1 is information that is stored in the server device 2 in association with the holder ID as a result of the fact that the holder of the terminal device has logged into the facility reservation website with the use of the holder ID and has made a reservation. The facility reservation information associated with the holder ID is irrespective of which terminal device the holder of the terminal device has used to make a reservation. For example, each information resulting from the fact that the holder has logged into the facility reservation website through a terminal device and has made a reservation, and each information resulting from the fact that the holder has logged into the facility reservation website with the use of the same holder ID through another terminal device different from the terminal device is stored in the server device 2 as facility reservation information associated with the holder ID.

[0045] In step S102, the final confirmation display unit 112 causes the display unit 13 to display information about final confirmation at a predetermined time before the start time of the reserved date and time. The predetermined time is not specifically limited, and may be set as needed within the range in which the advantageous effect of the invention is obtained.

[0046] The final confirmation information that is transmitted to the server device 2 in step S104 is not specifically limited as long as reservation details, such as a reserved date and time and a subscriber name, can be identified by the facility. For example, only a reservation ID that can uniquely identify reservation information may be transmitted to the management terminal 3. The final confirmation information may contain terminal device information or terminal device holder information. The terminal device information includes a phone number, a mail address, or the like. The terminal device holder information includes the name, or the like, of the holder of the terminal device.

[0047] The final confirmation information may be transmitted only when the input unit 14 has detected input of the final confirmation information indicating that it is not scheduled to use the reserved facility in step S103. The facility that is a reserved destination is allowed to acquire minimum required information in order to prevent a situation that a reservation is cancelled without any advance notice. Transmission of the final confirmation information may be intended for only the facility reservation information of a facility that is located in a country across the border.

[0048] In the present embodiment, by detecting the fact that a terminal device has passed across a border, a country across the border is allowed to determine that the holder of the terminal device is a visitor from overseas. It is possible to reduce a situation that a visitor from overseas does not visit a reserved destination without any advance notice to the reserved destination by causing a holder of a terminal device to confirm reservation information, stored in the terminal device held by the visitor from overseas, before a reservation date and time comes and to inform the reserved destination facility whether the holder of the terminal device is scheduled to use the reserved facility. When the facility is not proceeding with preparations for the reservation, it is possible to cut the number of man-hours or cost associated with the preparations. On the other hand, when final confirmation information for fixedly determining the reservation has been transmitted, it is possible to proceed with preparations with sufficient lead time, and it is advantageous for the facility. For example, as for another technique for informing final confirmation information to a terminal device at a relatively early stage after the terminal device has passed across the border, it is conceivable to inform the final confirmation information to the terminal device repeatedly at set timing or set intervals. In this case, the memory usage efficiency of a computer in each of an information source device and an information destination device deteriorates, so high-speed execution of programs on the computer is impaired. In contrast, in the present embodiment, since it is possible to inform final confirmation information to a terminal device at timing at which the terminal device has passed across the border, the memory usage efficiency of a computer in each of the information source device and the information destination device is improved, so it is possible to achieve high-speed execution of programs on the computer.

[0049] In the present embodiment, a facility that is a reserved destination is not specifically limited. Examples of the facility include a restaurant, a sales outlet, various service providing facilities, such as a massage shop, a barber shop and a beauty shop, a leisure facility, an accommodation facility, a rental facility, a hospital, and the like. Of these facilities, a restaurant is preferable. Most of visitors from overseas make reservations for restaurants in advance. Particularly in the case of a group tour, the number of people in a reservation is large. A restaurant that is a reserved destination procures ingredients in advance and makes preparations so as to be able to provide meals commensurate with the number of people in a reservation; however, recently, there are increasing cases where reservation customers do not come to shops and, as a result, prepared ingredients go to waste. This is problematic. According to the present embodiment, by receiving an advance notice of a cancellation of a reservation, it is possible to take measures, such as providing prepared ingredients to other customers or stepping up efforts to attract customers.

[0050] Next, the operation of the server device 2 according to the first embodiment will be described with reference to FIG. 4.

[0051] Initially, the position change reception unit 21 of the server device 2 receives, from the detection unit 111 of the terminal device 1, information indicating that the detection unit 111 of the terminal device 1 has detected the fact that the terminal device 1 has passed across the border on the basis of a change of positional information or IP address (step S201 ). Until the server device 2 receives the information indicating that the terminal device 1 has passed across the border, processes from step S202 are not executed. The display information transmission unit 22 transmits, to the final confirmation display unit 112 of the terminal device 1 , information for causing the terminal device 1 to display final confirmation as to whether the holder of the terminal device is scheduled to use the reserved facility at a predetermined time before the start time of facility reservation information (step S202). The facility reservation information is at least one of facility reservation information contained in the terminal device 1 , facility reservation information stored in the server device 2 and associated with the terminal device 1 , and facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1.

[0052] The final confirmation information reception unit 23 receives the final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility, transmitted from the transmission unit 113 of the terminal device 1 (step S203). The final confirmation information transmission unit 24 transmits the final confirmation information to the management terminal 3 of the reserved facility (step S204). Then, the process is ended.

[0053] In step S202, the facility reservation information contained in the terminal device 1 is information acquired by the server device 2 from the terminal device 1. A manner of acquiring facility reservation information is not specifically limited. For example, facility reservation information may be received from the terminal device 1 in step S201 or the server device 2 may read information stored in the storage unit 12 of the terminal device 1 after step S201 and before step S202. In step S204, transmission of the final confirmation information may be intended for only the facility reservation information of a facility that is located in a country across the border.

[0054] Next, the operation of a system in which the terminal device 1, the server device 2 and the management terminal 3 according to the first embodiment are connected to each other via the network will be described with reference to FIG. 5.

[0055] Initially, the detection unit 1 11 of the terminal device 1 detects the fact that the terminal device 1 has passed across the border on the basis of a change of positional information or IP address (step S301 ). Until the fact that the terminal device 1 has passed across the border is detected, processes from step S302 are not executed. The detection unit 111 of the terminal device 1 transmits, to the server device 2, information indicating that the fact that the terminal device 1 has passed across the border has been detected (step S302). The position change reception unit 21 of the server device 2 receives the information (step S303). The display information transmission unit 22 of the server device 2 transmits, to the terminal device 1 , information for causing the terminal device 1 to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before the start time of facility reservation information (step S304). The facility reservation information is at least one of facility reservation information contained in the terminal device 1, facility reservation information stored in the server device 2 and associated with the terminal device 1, and facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1.

[0056] The final confirmation display unit 112 of the terminal device 1 receives information for displaying the final confirmation (step S305), and causes the display unit 13 to display the final confirmation as to whether the holder of the terminal device is scheduled to use the reserved facility the predetermined time before the start time of the facility reservation information (step S306). When the input unit 14 of the terminal device 1 detects the fact that the final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility is input by the holder of the terminal device 1 (step S307), the transmission unit 113 of the terminal device 1 transmits the final confirmation information to the server device 2 (step S308). The final confirmation information reception unit 23 of the server device 2 receives the final confirmation information (step S309). The final confirmation information transmission unit 24 of the server device 2 transmits the final confirmation information to the management terminal 3 (step S310). The reception unit 31 of the management terminal 3 receives the final confirmation information from the server device 2 (step S311 ). Then, the process is ended.

[0057] Next, the operation of the server device 2 according to a first alternative embodiment to the first embodiment will be described with reference to FIG. 6. [0058] Initially, the position acquisition unit 25 of the server device 2 acquires the positional information of the terminal device 1 from the terminal device 1 (step S401 ). The detection unit 26 detects the fact that the terminal device 1 has passed across the border on the basis of the positional information (step S402). Until the detection unit 26 detects the fact that the terminal device 1 has passed across the border, processes from step S403 are not executed. The display information transmission unit 22 transmits, to the final confirmation display unit 112 of the terminal device 1 , information for causing the terminal device 1 to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before the start time of facility reservation information (step S403). The facility reservation information is at least one of facility reservation information contained in the terminal device 1 , facility reservation information stored in the server device 2 and associated with the terminal device 1, and facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1.

[0059] The final confirmation information reception unit 23 receives final confirmation information transmitted from the transmission unit 113 of the terminal device 1 (step S404). The final confirmation information is information as to whether the holder of the terminal device is scheduled to use the reserved facility The final confirmation information transmission unit 24 transmits the final confirmation information to the management terminal 3 of the reserved facility (step S405). Then, the process is ended.

[0060] In the present alternative embodiment, the server device 2 is able to proactively acquire the positional information of the terminal device 1 and detect whether the terminal device 1 has passed across the border.

[0061] Next, the operation of the terminal device 1 according to a second embodiment will be described with reference to FIG. 7.

[0062] Initially, the detection unit 111 of the terminal device 1 detects the fact that the terminal device 1 has passed across the border on the basis of a change of positional information or IP address (step S501 ). Until the fact that the terminal device 1 has passed across the border is detected, processes from step S502 are not executed. The summarization unit 114 of the terminal device 1 summarizes facility reservation information on the basis of a predetermined condition (step S502). The facility reservation information is at least one of facility reservation information contained in the terminal device 1, facility reservation information stored in the server device 2 and associated with the terminal device 1, and facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1. The final confirmation display unit 112 causes the display unit 13 to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before the start time of the facility reservation information by result summarized by the summarization unit 114 (step S503).

[0063] When the input unit 14 has detected the fact that final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility has been input by the holder of the terminal device 1 (step S504), the transmission unit 113 transmits the final confirmation information to the server device 2 (step S505), and then the process is ended.

[0064] The condition of summarization in step S502 is not specifically limited. For example, the facility reservation information may be summarized by facility genre, facility area, or date. In this case, in step S503, the final confirmation display unit 112 is, for example, able to display the final confirmation by facility genre, and is also able to display final confirmation by facility genre in days. Alternatively, the final confirmation display unit 112 is, for example, able to display final confirmation by facility area, and is also able to display final confirmation by facility area in days.

[0065] In the present embodiment, by displaying facility reservation information in a classified manner, it becomes easier for the holder of the terminal device 1 to confirm the facility reservation information, so convenience improves. The holder of the terminal device 1 is allowed to recognize at a glance whether reserved facilities are similar to each other, whether a distance between facilities is long, whether a facility has been overlappingly reserved, or the like, by browsing the view of facility reservation information for one day.

[0066] Next, the operation of the server device 2 according to a first alternative embodiment to the second embodiment will be described with reference to FIG. 8.

[0067] Initially, the position change reception unit 21 of the server device 2 receives, from the detection unit 111 of the terminal device 1, information indicating that the detection unit 111 of the terminal device 1 has detected that the terminal device 1 has passed across the border on the basis of a change of positional information or IP address (step S601 ). Until the server device 2 receives the information indicating that the terminal device 1 has passed across the border, processes from step S602 are not executed. The summarization unit 27 of the server device 2 summarizes facility reservation information on the basis of a predetermined condition (step S602). The facility reservation information is at least one of facility reservation information contained in the terminal device 1 , facility reservation information stored in the server device 2 and associated with the terminal device 1, and facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1. The display information transmission unit 22 transmits, to the final confirmation display unit 112 of the terminal device 1, information for causing the terminal device 1 to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before the start time of the facility reservation information by result summarized by the summarization unit 27 (step S603).

[0068] The final confirmation information reception unit 23 receives final confirmation information transmitted from the transmission unit 1 13 of the terminal device 1 (step S604). The final confirmation information is information as to whether the holder of the terminal device is scheduled to use the reserved facility. The final confirmation information transmission unit 24 transmits the final confirmation information to the management terminal 3 of the reserved facility (step S605). Then, the process is ended.

[0069] In the present alternative embodiment, by displaying facility reservation information in a classified manner, it becomes easier for the holder of the terminal device 1 to confirm the facility reservation information, so convenience improves.

[0070] Although not shown in the drawing, in step S601 in the above-described first alternative embodiment, the position acquisition unit 25 and the detection unit 26 instead of the position change reception unit 21 of the server device 2 may detect the fact that the terminal device 1 has passed across the border.

[0071] Next, the operation of the terminal device 1 according to a third embodiment will be described with reference to FIG. 9.

[0072] Initially, the detection unit 111 of the terminal device 1 detects the fact that the terminal device 1 has passed across the border on the basis of a change of positional information or IP address (step S701 ) . Until the fact that the terminal device 1 has passed across the border is detected, processes from step S702 are not executed. The final confirmation display unit 112 causes the display unit 13 to display final confirmation as to whether the holder of the terminal device is scheduled to use a reserved facility at a predetermined time before the start time of facility reservation information at the time when the terminal device 1 has passed across the border (step S702). The facility reservation information is at least one of facility reservation information contained in the terminal device 1, facility reservation information stored in the server device 2 and associated with the terminal device 1, and facility reservation information stored in the server device 2 and associated with the holder ID of the terminal device 1.

[0073] When the input unit 14 has detected the fact that final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility has been input (Yes in step S703), the transmission unit 113 transmits the final confirmation information to the server device 2 (step S705), and then the process is ended.

[0074] On the other hand, when the input unit 14 has not detected the fact that final confirmation information as to whether the holder of the terminal device is scheduled to use the reserved facility (No in step S703), the final confirmation display unit 112 hides the final confirmation (step S704). After that, step S702, step S703, and step S704 are repeated until input of the final confirmation information has been detected. When input of the final confirmation information has been detected (Yes in step S703), the process proceeds to step S704, and then the process is ended.

[0075] A standby time from when the final confirmation is displayed in step S702 to when it is determined in step S703 that input of the final confirmation information has not been detected may be set as needed within the range in which the advantageous effect of the invention is obtained. For example, when the standby time is set to ten minutes, at the time when input of the final confirmation information has not been detected for ten minutes from when the final confirmation is displayed, an input standby state for the final confirmation information is cancelled, the process proceeds to the next step S704, and the final confirmation is hidden. The terminal device 1 is able to receive information about a standby time from the display information transmission unit 22 of the server device 2 and store the information in the storage unit 12. The standby time stored in the storage unit 12 may be changed thereafter.

[0076] A redisplay time from when the final confirmation is hidden in step S704 to when the final confirmation is displayed again in step S702 may be set as needed within the range in which the advantageous effect of the invention is obtained. For example, when the redisplay time is set to thirty minutes, the final confirmation is displayed again at the time when thirty minutes has elapsed from when the final confirmation is hidden. The terminal device 1 is able to receive information about a redisplay time from the display information transmission unit 22 of the server device 2 and store the redisplay time in the storage unit 12. The redisplay time stored in the storage unit 12 may be changed thereafter.

[0077] In the present embodiment, it is possible to prompt the holder of a terminal device to input final confirmation information as to whether the holder of the terminal device is scheduled to use a reserved facility until the final confirmation information is input, so it is possible to further reliably acquire the final confirmation information. [0078] The embodiments of the invention are described in detail above; however, the invention also encompasses a program for causing a computer like the terminal device 1 or the server device 2 to execute the steps included in the reservation confirmation method according to each of the above-described embodiments. The plurality of steps included in the reservation confirmation method may be conceivably partially omitted or the sequence of the steps may be changed.

[0079] In the reservation confirmation method according to each of the above-described embodiments, the management terminal 3 receives final confirmation information ; however, the management terminal 3 does not need to hold all the pieces of facility reservation information corresponding to the final confirmation information. For example, the management terminal 3 may be configured to transmit final confirmation information to another reservation management terminal (not shown) . In this case, when there are a plurality of pieces of facility reservation information contained in the terminal device 1 and there are a plurality of reservation management terminals that manage facility reservation information, the management terminal 3 is able to transmit final confirmation information to the reservation management terminal corresponding to each facility reservation. Of course, the server device 2 may be configured to directly transmit final confirmation information to a reserved facility.

[0080] The above-described plurality of embodiments may be implemented in combination within the range in which there is no contradiction in the configuration and operation thereof.

DRAWINGS FIG. 1

1/ TERMINAL DEVICE

2/ SERVER DEVICE

3/ MANAGEMENT TERMINAL

FIG. 2

1/ TERMINAL DEVICE

11/ CONTROL UNIT

111/ DETECTION UNIT

112/ FINAL CONFIRMATION DISPLAY UNIT

113/ TRANSMISSION UNIT

114, 27/ SUMMARIZATION UNIT

12/ STORAGE UNIT

13/ DISPLAY UNIT

14/ INPUT UNIT

2/ SERVER DEVICE

21/ POSITION CHANGE RECEPTION UNIT

22/ DISPLAY INFORMATION TRANSMISSION UNIT

23/ FINAL CONFIRMATION INFORMATION RECEPTION UNIT

24/ FINAL CONFIRMATION INFORMATION TRANSMISSION UNIT

25/ POSITION ACQUISITION UNIT

26/ DETECTION UNIT

3/ MANAGEMENT TERMINAL

31/ RECEPTION UNIT

FIG. 3

S101/ DETECT THAT TERMINAL DEVICE HAS PASSED ACROSS BORDER S102/ DISPLAY FINAL CONFIRMATION

S103/ DETECT INPUT OF FINAL CONFIRMATION INFORMATION

S104 TRANSMIT FINAL CONFIRMATION INFORMATION TO SERVER DEVICE FIG.4

S201/ RECEIVE, FROM TERMINAL DEVICE, INFORMATION INDICATING

THAT TERMINAL DEVICE HAS PASSED ACROSS BORDER

S202/ TRANSMIT DISPLAY INFORMATION TO TERMINAL DEVICE

S203/ RECEIVE FINAL CONFIRMATION INFORMATION FROM TERMINAL

DEVICE

S204/ TRANSMIT FINAL CONFIRMATION INFORMATION TO MANAGEMENT TERMINAL

FIG. 5

1/ TERMINAL DEVICE

2/ SERVER DEVICE

3/ MANAGEMENT TERMINAL

S301/ DETECT THAT TERMINAL DEVICE HAS PASSED ACROSS BORDER S302/ TRANSMIT INFORMATION INDICATING THAT TERMINAL DEVICE HAS PASSED ACROSS BORDER

S303/ RECEIVE INFORMATION INDICATING THAT TERMINAL DEVICE HAS

PASSED ACROSS BORDER

S304/ TRANSMIT DISPLAY INFORMATION

S305/ RECEIVE DISPLAY INFORMATION

S306/ DISPLAY FINAL CONFIRMATION

S307/ DETECT INPUT OF FINAL CONFIRMATION INFORMATION

5308, S310/ TRANSMIT FINAL CONFIRMATION INFORMATION

5309, S311/ RECEIVE FINAL CONFIRMATION INFORMATION

FIG.6

S401/ ACQUIRE POSITIONAL INFORMATION FROM TERMINAL DEVICE

S402/ DETECT THAT TERMINAL DEVICE HAS PASSED ACROSS BORDER

S403/ TRANSMIT DISPLAY INFORMATION TO TERMINAL DEVICE

S404/ RECEIVE FINAL CONFIRMATION INFORMATION FROM TERMINAL

DEVICE

S405/ TRANSMIT FINAL CONFIRMATION INFORMATION TO MANAGEMENT TERMINAL

FIG. 7

S501/ DETECT THAT TERMINAL DEVICE HAS PASSED ACROSS BORDER

S502/ SUMMARIZE FACILITY RESERVATION INFORMATION

S503/ DISPLAY FINAL CONFIRMATION ON THE BASIS OF SUMMARIZED

RESULT

S504/ DETECT INPUT OF FINAL CONFIRMATION INFORMATION

S505/ TRANSMIT FINAL CONFIRMATION INFORMATION TO SERVER DEVICE

FIG. 8

S601/ RECEIVE, FROM TERMINAL DEVICE, INFORMATION INDICATING THAT FACT THAT TERMINAL DEVICE HAS PASSED ACROSS BORDER HAS BEEN DETECTED

S602/ SUMMARIZE FACILITY RESERVATION INFORMATION

S603/ TRANSMIT DISPLAY INFORMATION TO TERMINAL DEVICE ON THE

BASIS OF SUMMARIZED RESULT

5604/ RECEIVE FINAL CONFIRMATION INFORMATION FROM TERMINAL DEVICE

S605/ TRANSMIT FINAL CONFIRMATION INFORMATION TO MANAGEMENT TERMINAL

FIG. 9

S701/ DETECT THAT TERMINAL DEVICE HAS PASSED ACROSS BORDER S702/ DISPLAY FINAL CONFIRMATION

S703/ HAS INPUT OF FINAL CONFIRMATION INFORMATION BEEN DETECTED ?

S704/ HIDE FINAL CONFIRMATION

S705/ TRANSMIT FINAL CONFIRMATION INFORMATION TO SERVER DEVICE

Claims

CLAIMS :

1. A reservation confirmation method characterized by comprising :

detecting whether a terminal device ( 1 ) has passed across a border on the basis of a change of positional information or IP address, detected by the terminal device ( 1 ) ;

at the time when the terminal device ( 1 ) has passed across the border, causing the terminal device ( 1) to display final confirmation as to whether the holder of the terminal device ( 1 ) is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device ( 1 ), facility reservation information stored in an external server device (2) and associated with the terminal device ( 1 ), and facility reservation information stored in an external server device (2) and associated with a holder ID of the terminal device ( 1 ); and

when input of final confirmation information as to whether the holder of the terminal device ( 1 ) is scheduled to use the reserved facility has been detected, transmitting the final confirmation information to a management terminal (3) of the facility.

2. The reservation confirmation method according to claim 1, wherein

at the time when the final confirmation information is transmitted to the facility, terminal device information or terminal device holder information is transmitted to the management terminal ( 3).

3. The reservation confirmation method according to claim 1 or 2, wherein only when input of final confirmation information indicating that it is not scheduled to use the reserved facility has been detected, the final confirmation information is transmitted to the management terminal ( 3).

4. The reservation confirmation method according to any one of claims 1 to 3, further comprising :

summarizing the facility reservation information by facility genre, wherein

the terminal device ( 1 ) is caused to display the final confirmation by facility genre.

5. The reservation confirmation method according to claim 4, wherein

the final confirmation is displayed by facility genre in days.

6. The reservation confirmation method according to any one of claims 1 to 5, further comprising :

summarizing the facility reservation information by facility area, wherein

the terminal device ( 1 ) is caused to display the final confirmation by facility area.

7. The reservation confirmation method according to claim 6, wherein

the final confirmation is displayed by facility area in days.

8. The reservation confirmation method according to any one of claims 1 to 7, wherein

the final confirmation is repeated until the final confirmation information is input.

9. A reservation confirmation method characterized by comprising :

receiving, from a terminal device ( 1 ), whether the terminal device ( 1 ) has passed across a border on the basis of a change of positional information or IP address, detected by the terminal device ( 1 );

at the time when the fact that the terminal device ( 1 ) has passed across the border has been received, causing the terminal device ( 1 ) to display final confirmation as to whether the holder of the terminal device ( 1 ) is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device ( 1 ), facility reservation information associated with the terminal device ( 1 ), and facility reservation information associated with a holder ID of the terminal device ( 1 ); and

when final confirmation information as to whether the holder of the terminal device ( 1 ) is scheduled to use the reserved facility has been received from the terminal device ( 1 ), transmitting the final confirmation information to a management terminal (3) of the facility.

10. A reservation confirmation method characterized by comprising :

acquiring positional information of a terminal device ( 1 ) from the terminal device ( 1 );

detecting whether the terminal device ( 1 ) has passed across a border on the basis of the positional information ;

at the time when the fact that the terminal device ( 1 ) has passed across the border has been detected, causing the terminal device ( 1 ) to display final confirmation as to whether the holder of the terminal device ( 1 ) is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device ( 1 ), facility reservation information associated with the terminal device ( 1 ), and facility reservation information associated with a holder ID of the terminal device ( 1); and

11. The reservation confirmation method according to any one of claims 1 to 10, wherein

transmission of the final confirmation information is intended for only facility reservation information for a facility that is located in a country across the border.

12. The reservation confirmation method according to any one of claims 1 to 11, further comprising :

transmitting the final confirmation information from the management terminal ( 3) of the facility to a reservation management terminal (3) that holds facility reservation information corresponding to the final confirmation information.

13. A non-transitory computer-readable storage medium storing a program for causing a computer to execute the reservation confirmation method according to any one of claims 1 to 12.

14. A server device (2) characterized by comprising :

a position change reception unit (21 ) that is configured to receive, from a terminal device ( 1 ), whether the terminal device ( 1 ) has passed across a border on the basis of a change of positional information or IP address, detected by the terminal device ( 1 );

a display information transmission unit (22) that is configured to, at the time when the position change reception unit (21 ) has received the fact that the terminal device ( 1 ) has passed across the border, transmit information for causing the terminal device ( 1 ) to display final confirmation as to whether the holder of the terminal device ( 1 ) is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device ( 1 ), facility reservation information associated with the terminal device ( 1 ), and facility reservation information associated with a holder ID of the terminal device ( 1 ) ;

a final confirmation information reception unit (23) that is configured to receive, from the terminal device ( 1), final confirmation information as to whether the holder of the terminal device ( 1 ) is scheduled to use the reserved facility; and

a transmission unit (24) that is configured to, when the final confirmation information reception unit has received the final confirmation information from the terminal device ( 1 ), transmit the final confirmation information to a management terminal (3) of the facility.

15. A server device (2) characterized by comprising :

a position acquisition unit (25) that is configured to acquire positional information of a terminal device ( 1 ) from the terminal device ( 1 ) ;

a detection unit (26) that is configured to detect whether the terminal device ( 1) has passed across a border on the basis of the positional information;

a display information transmission unit (22) that is configured to, at the time when the fact that the terminal device ( 1) has passed across the border has been detected, transmit information for causing the terminal device ( 1 ) to display final confirmation as to whether the holder of the terminal device ( 1 ) is scheduled to use a reserved facility at a predetermined time before a start time of facility reservation information, the facility reservation information being at least one of facility reservation information contained in the terminal device ( 1 ), facility reservation information associated with the terminal device ( 1 ), and facility reservation information associated with a holder ID of the terminal device ( 1 ) ;

a final confirmation information reception unit (23) that is configured to receive, from the terminal device ( 1 ), final confirmation information as to whether the holder of the terminal device ( 1 ) is scheduled to use the reserved facility; and

16. The server device according to claim 14 or 15, further comprising :

a summarization unit ( 27) that is configured to summarize the facility reservation information by facility genre, wherein

the summarization unit (27) is configured to cause the terminal device ( 1 ) to display the final confirmation by facility genre.

17. The server device according to claim 14 or 15, further comprising : a summarization unit (27) that is configured to summarize the facility reservation information by facility area, wherein

the summarization unit (27) is configured to cause the terminal device ( 1 ) to display the final confirmation by facility area.

18. The server device according to any one of claims 14 to 17, wherein transmission of the final confirmation information is intended for only the facility reservation information for a facility that is located in a country across the border.