WO2010097441A1 - Interline revenue share optimization method - Google Patents
Interline revenue share optimization method Download PDFInfo
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- WO2010097441A1 WO2010097441A1 PCT/EP2010/052424 EP2010052424W WO2010097441A1 WO 2010097441 A1 WO2010097441 A1 WO 2010097441A1 EP 2010052424 W EP2010052424 W EP 2010052424W WO 2010097441 A1 WO2010097441 A1 WO 2010097441A1
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- WO
- WIPO (PCT)
- Prior art keywords
- interline
- carrier
- tickets
- provisos
- revenue share
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Classifications
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
- G06Q10/021—Re-booking existing reservations
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
- G06Q10/028—Reservations, e.g. for tickets, services or events for seating or spaces in a venue
- G06Q10/0283—Reservations, e.g. for tickets, services or events for seating or spaces in a venue for travel seating
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0637—Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
Definitions
- the present invention relates generally to a method for optimizing the interline revenue share of a carrier that participates in many interline multi- segment journeys with at least another partner carrier.
- an interline travel system has been created to enable the booking of a single itinerary that contains travels operated by different carriers.
- the passenger who uses the interline travel system is able to book an itinerary through a single carrier by paying one single price (i.e. fare), in one currency, covering the whole travel.
- a "through fare" is set for the whole multi- segment journey, rather than charging the separate fares applying for each individual segment and this "through fare” is often lower than the sum of the separate fares.
- an interline multi-segment journey at least two carriers are involved.
- the itinerary for a complete interline multi-segment journey is issued by a first carrier which collects the payment from the customer and is usually called the "validating" carrier. After issuance, settlements are made on the itinerary between the "validating" carrier and the other carrier(s) involved in the interline multi-segment journey that is/are usually called the "participating" carher(s).
- the efficient operation of the interline travel system depends on an interline system between all the carriers involved in the interline multi-segment journey. This system ensures the sharing of the revenue collected by the validating carrier and is based on interline agreements between all the carriers involved.
- the simplest interline travel system shares the revenue according to the pro rata of the total traveled mileage.
- this system tends to be favoring for carriers operating long trips since it doesn't consider the operating and traveling fixed cost that is independent of the mileage traveled and this cost may be particularly high especially in the case of airline carriers.
- the prorate factor is a weighted mileage considering the fixed cost difference between short and long travels but also between d ifferent geographical areas ("area weighting").
- area weighting This prorate factors interline travel system is called “Straight Rate Proration” (SRP) and is also based in a pro rata calculation though it uses prorate factors instead of mileage.
- the main drawback of the SRP is that the interline revenue share of the "participating" carher(s) is a proportion of the ticket amount fixed by the "validating" carrier and depends on it.
- Interline rules are composed of criteria and value, and more particularly include: base amounts rules, whose criteria are a) a carrier, b) a segment (board point/off point) of the interline multi-segment journey and c) a class of service (first, business, economy).
- the value of the rule is the base amount, i.e. a flat amount in a currency.
- These amounts are also known as "sector fares", a set of rules called provisos and determining if the base amount is applicable and at which percentage.
- the criteria of the proviso rules are: a) the carrier, b) the class of service (first, business, economy), c) the type of fare for the whole journey (e.g. the carrier may require 100% of the base amount for unrestricted fares and 80% of the base amount for low promotional fares, d) the type of journey (e.g. whether it is wholly within Europe or part of a journey between Europe and North America in the case of airline carriers), and e) the type of ATBP (Amount To Be Prorated, see below) (e.g. whether the ATBP is wholly within Europe).
- the value of the rule is a percentage, which applies to the base amount.
- Every carrier involved in an interline multi-segment journey can file base amounts for the segments on which it provides service.
- the carrier can also decide for its provisos.
- ATBP Amounts to be Prorated
- IATA International Air Transport Association
- An ATBP is a fare associated to one or several segments (i.e. for a trip with 5 segments there can be between 1 and 5 ATBP).
- the fare system is responsible to build the Fare Calculation line containing the ATBP data that will be reported at issuance time. From a prorating point of view each ATBP behaves independently. The total fare of the ticket is the sum of the ATBPs.
- the Provisos system of airline carriers is also part of IATA Multilateral
- the interline revenue share that corresponds to each carrier involved in a multi-segment interline journey directly depends on the Provisos filed by the same. In that respect, it is a major need for a carrier to optimize its Provisos.
- the revenue optimization takes place at product level and does not consider the whole sale (global product) which also includes the interline revenue shares of partner carher(s) involved in an interline multi- segment journey.
- the revenue optimization is done on a particular segment independently of the rest of the journey by accepting or denying the booking and increasing or lowering the fare paid to the passenger according to the date.
- This invention provides a method that maximizes the interline revenue share of a carrier involved as "validating” or “participating” in several interline multi-segment journeys. This is succeeded by the application of the interline revenue share optimization method that comes to maximizing the combination of interline revenue shared by percentages (SRP) and interline revenue shared by flat amounts (Provisos).
- SRP percentages
- Provisos interline revenue shared by flat amounts
- the invention describes an optimization method of the interline revenue share of a carrier (such as airline, railway, coastal navigation or coach company) involved in several interline multi-segment journeys.
- a carrier such as airline, railway, coastal navigation or coach company
- Our invention is applicable in other transportation industries than the airline, but the vocabulary would be different.
- the invention is applicable as long as the splitting of the revenue is a) a flat amount, or b) a percentage of the base amount determined by a set of rules, or c) a mix of both a) and b).
- Each journey is composed of several segments, each of which has a service provider (a.k.a. carrier).
- Each journey is associated with an applicable fare; the journey and the applicable fare are grouped in a ticket, which materializes the contract between passenger and transportation companies.
- the fare of the ticket is split between transportation companies according to their interline revenue share, which is determined by a proration algorithm. When there is only one carrier involved in the journey, it claims the whole fare.
- a carrier (“validating” or “participating”) will be the one that uses the interline revenue share optimization method of the invention in order to maximize its revenue share in several journeys, especially in the case of interline multi-segment journeys.
- the method is performed by utilizing a computer system and comprises the following steps of:
- variables to optimize in the set of carrier's interline rules composed of criteria and value, the criteria are fixed and the values are variables (carrier's interline variables) subject to the optimization,
- the computer system in which the above interline revenue share optimization method is applied may comprise at least one server.
- the fixed set of partner carriers' interline rules (stepi ) comprises a set of Provisos (base amounts rules and provisos rules) filed by the partner carriers while the fixed set of prorate factors is common to both the carrier and the partner carrier and indicates for each segment of the same the prorate factor used for the Straight Rate Proration.
- An optional step of filtering the fixed set of tickets is performed for reducing the total amount of data to process.
- the filtering step removes from the fixed set of tickets all tickets for which no Proviso exists, or for which there is no interline (no other carrier involved).
- the carrier can assign weights to this fixed set of tickets. For example if a weight of zero is applied to a subset of tickets, the optimization process of the last is cancelled.
- these weights can be assigned to each ATBP of a ticket.
- the interline revenue share determining algorithm used in the interline revenue share splitting step (step 3) is a prorating algorithm: it determines interline revenue shares by splitting the fares of the set of tickets (historical and/or fictitious data) between carriers.
- the prorating algorithm is able to perform at least Straight Rate Proration and Proviso Proration.
- the optimization algorithm used in the interline revenue share optimization method (step 4), optimizes the set of carrier's interline variables that comprise a set of carrier's own Provisos (variable base amounts and provisos percentages).
- the objective of the invention is to provide an interline revenue share optimization method that ensures the highest possible interline revenue share for a carrier involved in several multi-segment trips in which at least another partner carrier participates.
- FIG. 1 is a diagrammatic representation that includes the steps of an interline revenue share optimization method.
- FIG. 2 is a diagrammatic representation of an example of an interline revenue share optimization method applied in airline carriers.
- FIG. 3 is a diagrammatic representation of the interline revenue share earned on one ticket by the airline carrier when Provisos Proration is applied on all segments of the ATBP and the carrier is acting as the validating carrier of the ticket and is providing service (“participating") on this segment.
- FIG. 4 is a diagrammatic representation of the interline revenue share earned on one ticket by the airline carrier when the carrier is acting as the participating carrier, or when at least one segment share is calculated using Straight Rate Proration.
- FIG. 5 is a diagrammatic representation of the interline revenue share earned on a specific segment. It is the sum of the interline revenue share across all the tickets for which the carrier is providing a service on the segment. For each proviso, this is the function that the invention will optimize.
- the interline revenue share optimization method is applied in a computer system which may use at least one server. This method ensures the maximum interline revenue share for a carrier involved in several interline multi- segment journeys in which at least another partner carrier participates.
- the interline revenue share of the carrier is part of the ticket fare that also includes the interline revenue share of at least another partner carrier involved in the interline multi-segment journey.
- the carrier involved in an interline multi-segment journey is a "validating" carrier
- a part of the fare collected by the same will eventually pass to at least another partner carrier also involved in the interline multi-segment journey.
- the aim of the carrier in that case is to minimize this part as much as possible by maximizing its own part via the interline revenue share optimization method.
- the aim of the first is to maximize its interline revenue share via the interline revenue share optimization method.
- the carrier For each ticket, the carrier will be acting either as "validating" of the ticket, or as “participating” for one of the segments of the ticket.
- the main steps of the interline revenue share optimization method are diagrammatically depicted in FIG 1.
- the first step comprises the receiving and storing in data structured storing means of the computer system memory, input data that comprises a fixed set of tickets (i.e. journey and associated fare), a fixed set of prorate factors common to all carriers, a fixed set of partner carrier's interline rules (i.e. fixed base amounts and provisos), a set of carrier's interline rules, an interline revenue share determining algorithm and an optimization algorithm.
- the fixed set of other partners' interline rules is filed to the Prorate Agency by the partner carrier(s) and also comprises a set of Provisos that include a fixed set of base amounts and percentages rules. It is important to note that the fixed set of tickets comprises historical and/or fictitious data.
- An optional filtering step following the first step is also depicted in FIG 1 and is used to reduce the total amount of data to process. All tickets that meet a particular criterion may be removed from the set of tickets to be optimized in order to save time and increase efficiency. For example, the filtering step removes from the fixed set of tickets all tickets for which no Proviso exists. The filtering step takes place before the optimization.
- the carrier may also decide to increase or reduce the weight of each fare (or ATBP) taking into account the partner carrier(s) involved in an interline multi-segment journey.
- the airline carrier may want to remove that fare from the optimization part as the whole revenue will remain inside the Alliance. In that case, a weight of zero is assigned by the airline carrier for the fare to be removed.
- the optional filtering step is followed by a step of defining the variables to optimize.
- the criteria are fixed, and the values are variables (carrier's interline variables) subject to the optimization.
- the next step is to split the fare of the fixed set of tickets, on which optimization is to be performed, between the carrier and at least another partner carrier involved in the interline multi-segment journey, and calculate an objective function as the carrier's interline revenue share.
- the ticket fare is split by the use of the interline revenue share determining algorithm that comprises prorating algorithms able to perform straight rate and proviso proration.
- the split is processed according to the fixed set of prorate factors that are common to the carrier and the partner carher(s) involved in an interline multi-segment journey, and indicate for each segment the prorate factor that should be used.
- the Straight Rate Proration is applicable in the following cases:
- the proviso Proration is not applicable because the interline revenue share of the partner carher(s) is unreasonably low and less than the Minimum Prorate Rule Percentage.
- the Minimum Prorate Rule Percentage for the period 01 June 2008 to 31 May 2009 is fixed to 12.1 %.
- the proviso Proration is not applicable because the sum of the provisos of the carrier and the partner carher(s) exceeds the Amount to be Prorated.
- the carrier's interline revenue share depends only on the ATBP and no Provisos optimization is possible.
- the carrier's interline revenue share depends on the Provisos filed by the same. If the carrier's Provisos are too high compared to the fare of the journey (i.e. Minimum Prorate Rule Percentage is not reached), the Straight Rate Proration is enforced.
- the following step depicted in FIG 1 is the optimization step of the objective function and it is performed with the use of a processor of the computer system.
- the optimization algorithm is used to optimize the set of the carrier's interline variables that comprise the carrier's own Provisos. These Provisos include a set of variable base amounts and provisos percentages.
- the final step in FIG 1 depicts the output that includes the optimized set of carrier's interline variables. The output is provided via an output device of the computer system.
- FIG. 2 An interline revenue share optimization method example applied to airline carriers is diagrammatically represented in FIG. 2.
- Proration module and an Optimizer module are used in order to provide a set of optimized base amounts and provisos for the airline carrier who uses the method.
- the first step of the interl ine revenue share optimization method described in FIG. 2 is the checking of a list of tickets: for each ticket, the filtering criteria are applied, which may lead to the elimination of the ticket.
- the Proration module is used in order to split the ticket's Fare Calculation line and determine all the Amounts to be Prorated (ATBP).
- the method checks if this ATBP contains a segment where the airline participates. If it does not, the next ATBP is retrieved.
- the method checks if there exists valid base amounts and provisos rules for this segment. If the base amounts and provisos rules are not valid for this segment, the next ATBP is retrieved. If they are valid, the base amounts and provisos along with the ATBP value are added as variables in the Optimizer module where they are optimized. Then, the next
- ATBP of the ticket is retrieved.
- the airline carrier validates the ticket. In case it does not, the next ticket is retrieved from the list of tickets. In case that it does, the residual value of the ticket is determined and is added in the Optimizer module where the set of base amounts and provisos of this ticket are optimized and the next ticket is retrieved from the list of tickets.
- the Fare Calculation line which is the basis for the proration algorithm as stated in IATA Prorate Manual Passenger, could be the following: PAR AF MUC BA LON 1500 NUC END
- IATA Prorate Manual Passenger by AF and BA are the following: - AF: PAR-MUC, class F: 644 €
- provisos matching the ticket are filed in the IATA Prorate Manual Passenger by AF and BA and are the following:
- proviso 100% of base amount
- Provisos are applicable since the sum of all Proviso shares is less than the fare collected.
- provisos matching the ticket are filed by AF and BA in the IATA Prorate Manual Passenger and are the following:
- proviso 100% of base amount - BA: for all trips in Europe, SRP applies.
- the Prorate Rule Percentage is greater than the Minimum Prorate Rule Percentage, so the Proviso is applicable.
- the revenue earned by the airline i.e. AF
- FIG. 4 the revenue earned by the airline (i.e. AF) is diagrammatically represented in FIG. 4. It is important to note that the highest share of revenue using provisos is not necessarily higher than the share of revenue using SRP and that when more than one segment uses SRP to calculate its interline revenue share, rounding errors may lead to the presence of a remaining value (usually a few cents) that will be attributed to the validating airline. This process is repeated for all the tickets in which the airline provides a service on the segment and the results are summed up. The result, diagrammatically represented in FIG. 5, is then used to calculate the best proviso rule applicable for the segment.
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Abstract
Description
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Priority Applications (4)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| SG2011059284A SG173741A1 (en) | 2009-02-25 | 2010-02-25 | Interline revenue share optimization method |
| AU2010217581A AU2010217581A1 (en) | 2009-02-25 | 2010-02-25 | Interline revenue share optimization method |
| CA2751019A CA2751019A1 (en) | 2009-02-25 | 2010-02-25 | Interline revenue share optimization method |
| ZA2011/05840A ZA201105840B (en) | 2009-02-25 | 2011-08-10 | Interline revenue share optimization method |
Applications Claiming Priority (4)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| EP09305173.8 | 2009-02-25 | ||
| EP09305173A EP2224399A1 (en) | 2009-02-25 | 2009-02-25 | Interline revenue share optimization method |
| US12/398,516 | 2009-03-05 | ||
| US12/398,516 US20100217628A1 (en) | 2009-02-25 | 2009-03-05 | Interline revenue share optimization method |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| WO2010097441A1 true WO2010097441A1 (en) | 2010-09-02 |
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ID=40677554
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| PCT/EP2010/052424 Ceased WO2010097441A1 (en) | 2009-02-25 | 2010-02-25 | Interline revenue share optimization method |
Country Status (7)
| Country | Link |
|---|---|
| US (1) | US20100217628A1 (en) |
| EP (1) | EP2224399A1 (en) |
| AU (1) | AU2010217581A1 (en) |
| CA (1) | CA2751019A1 (en) |
| SG (1) | SG173741A1 (en) |
| WO (1) | WO2010097441A1 (en) |
| ZA (1) | ZA201105840B (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8650054B2 (en) | 2011-12-21 | 2014-02-11 | Amadeus S.A.S. | Internal yield adjustment retrieval from revenue accounting |
Families Citing this family (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP2500849A1 (en) * | 2011-03-18 | 2012-09-19 | Amadeus S.A.S. | A method for auditing the value of a partial ticket change transaction |
| EP2530634A1 (en) * | 2011-06-01 | 2012-12-05 | Amadeus S.A.S. | Improvements in or relating to a revenue management system and associated method |
| EP2605209A1 (en) * | 2011-12-13 | 2013-06-19 | Amadeus | System and method for providing enhanced information at the inventory |
| US11120641B2 (en) | 2016-12-14 | 2021-09-14 | Conduent Business Services, Llc | System for public transit fare collection, decomposition and display |
| US9741178B1 (en) * | 2016-12-14 | 2017-08-22 | Conduent Business Services, Llc | Fare collection system in a public transit network |
| JP6898480B1 (en) * | 2020-01-22 | 2021-07-07 | 東日本旅客鉄道株式会社 | Business support program, terminal equipment and business support system |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20070185745A1 (en) * | 2006-02-07 | 2007-08-09 | Non-Revenue Holdings, Llc | Reservation and ticketing process for space-available seats to airline employees |
| US20100191550A1 (en) * | 2006-10-20 | 2010-07-29 | Lawrence Hutson | Systems and methods of handling travel products online |
-
2009
- 2009-02-25 EP EP09305173A patent/EP2224399A1/en not_active Withdrawn
- 2009-03-05 US US12/398,516 patent/US20100217628A1/en not_active Abandoned
-
2010
- 2010-02-25 SG SG2011059284A patent/SG173741A1/en unknown
- 2010-02-25 CA CA2751019A patent/CA2751019A1/en not_active Abandoned
- 2010-02-25 WO PCT/EP2010/052424 patent/WO2010097441A1/en not_active Ceased
- 2010-02-25 AU AU2010217581A patent/AU2010217581A1/en not_active Abandoned
-
2011
- 2011-08-10 ZA ZA2011/05840A patent/ZA201105840B/en unknown
Non-Patent Citations (1)
| Title |
|---|
| EPO: "Mitteilung des Europäischen Patentamts vom 1. Oktober 2007 über Geschäftsmethoden = Notice from the European Patent Office dated 1 October 2007 concerning business methods = Communiqué de l'Office européen des brevets,en date du 1er octobre 2007, concernant les méthodes dans le domaine des activités", JOURNAL OFFICIEL DE L'OFFICE EUROPEEN DES BREVETS.OFFICIAL JOURNAL OF THE EUROPEAN PATENT OFFICE.AMTSBLATTT DES EUROPAEISCHEN PATENTAMTS, OEB, MUNCHEN, DE, vol. 30, no. 11, 1 November 2007 (2007-11-01), pages 592 - 593, XP007905525, ISSN: 0170-9291 * |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8650054B2 (en) | 2011-12-21 | 2014-02-11 | Amadeus S.A.S. | Internal yield adjustment retrieval from revenue accounting |
Also Published As
| Publication number | Publication date |
|---|---|
| US20100217628A1 (en) | 2010-08-26 |
| EP2224399A1 (en) | 2010-09-01 |
| ZA201105840B (en) | 2013-03-27 |
| SG173741A1 (en) | 2011-09-29 |
| AU2010217581A1 (en) | 2011-08-11 |
| CA2751019A1 (en) | 2010-09-02 |
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