WO2010069345A1 - Method for transport and delivery of postal items - Google Patents

Method for transport and delivery of postal items Download PDF

Info

Publication number
WO2010069345A1
WO2010069345A1 PCT/EP2008/010816 EP2008010816W WO2010069345A1 WO 2010069345 A1 WO2010069345 A1 WO 2010069345A1 EP 2008010816 W EP2008010816 W EP 2008010816W WO 2010069345 A1 WO2010069345 A1 WO 2010069345A1
Authority
WO
WIPO (PCT)
Prior art keywords
identification number
postal item
sender
recipient
unique identification
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/EP2008/010816
Other languages
French (fr)
Inventor
Terence Lee
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Deutsche Post AG
Original Assignee
Deutsche Post AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Deutsche Post AG filed Critical Deutsche Post AG
Priority to PCT/EP2008/010816 priority Critical patent/WO2010069345A1/en
Publication of WO2010069345A1 publication Critical patent/WO2010069345A1/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00016—Relations between apparatus, e.g. franking machine at customer or apparatus at post office, in a franking system
    • G07B17/00024—Physical or organizational aspects of franking systems
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00016—Relations between apparatus, e.g. franking machine at customer or apparatus at post office, in a franking system
    • G07B17/00024—Physical or organizational aspects of franking systems
    • G07B2017/0004—Determining the location of mailpieces outside apparatus
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00459—Details relating to mailpieces in a franking system
    • G07B17/00508—Printing or attaching on mailpieces
    • G07B2017/00572—Details of printed item
    • G07B2017/0058—Printing of code
    • G07B2017/00588—Barcode

Definitions

  • the invention relates to a method for transport and delivery of postal items between a sender and a recipient via a courier.
  • a courier person picks up the postal item at the sender's site and notifications about the current status of the postal item during its transport are sent to the sender and/or the recipient by means of a track & trace system.
  • the current process for transport and delivery of a postal item from a sender to a recipient by a courier usually asks for the sender to request an air waybill number (AWB) from the courier and to apply the air waybill number to the postal item. This is usually done by writing the AWB number on the postal item or on a label.
  • the air waybill number is issued as a receipt by an international courier company for goods and an evidence of the contract of carriage.
  • the AWB has a tracking number which can be used to check the status of delivery, and current position of the shipment.
  • the courier When the courier picks up the postal item at the sender's site, the courier reads the air waybill number from the postal item and enters the number into a mobile handheld device, for example, or the AWB number is scanned by the handheld device. Afterwards, the AWB can be allocated to the postal item by means of a unique identification number which is coded in a barcode that is printed on the label, for example. However, when the AWB is scanned, data errors can occur due to illegible writing, and the reading procedure slows down the speed and efficiency of pick up by the courier.
  • the objective of the invention is to provide a method for transport and delivery of a postal item which allows for a fast pick up of postal items at the sender's site and avoids AWB errors. According to the invention, this objective is achieved by a method having the features of the independent Claim 1 . Advantageous refinements of the method are set forth in the subordinate Claims 2 through 7.
  • the invention comprises a method for transport and delivery of postal items between a sender and a recipient, which comprises at least the following steps:
  • the unique identification number and the address information about the recipient are printed on an identification label which is attached to the postal item.
  • the unique identification number can be coded in a barcode which is printed on the label.
  • the unique identification number can also be printed in plain writing on the label in addition to being encoded in the barcode.
  • the delivery data which is entered into the computer means at the sender's site comprises at least information about the sender's identity, the recipient's address and notification rules.
  • the transport identification number is an air waybill number (AWB), whereby at least some of the delivery data is coded in the transport identification number.
  • ABB air waybill number
  • One of the main advantages of the method according to the invention is the fact that AWB reading errors at the sender's site can be avoided, because when a courier person receives a postal item from a sender, no data has to be read except for the barcode of the label attached to the postal item. Furthermore, no allocation of a - possibly incorrectly scanned - AWB to a postal item has to take place after the postal item has been picked up. Instead, the allocation of an AWB to a postal item can even be carried out by the central data management even before a postal item is picked up by the courier.
  • the sender Since the sender has already entered delivery information into a web portal before the postal item is picked up, this information can be used by the central data management and the AWB can be coded to an extent that the courier can even know which customer the postal item comes from and where it is heading. Therefore, the new method reduces the need for pre-allocation of transport identification numbers like AWBs and improves the pick up speed of the courier. Furthermore, the method allows for proactive notification of senders and recipients. Because no AWB documents have to be filled out by the customer anymore, the amount of paper is reduced which allows for paperless delivery.
  • a sender 10 wishes to send a postal item 20 like a parcel to a recipient 11 via a courier service
  • the sender applies a label 30 to the parcel.
  • the label comprises at least the recipient's address and a barcode 31.
  • This kind of prefabricated labels 30 can be provided by the courier, and a barcode 31 is already printed on each label.
  • a unique identification number is encoded in the barcode which identifies the postal item the label is attached to.
  • the unique identification number encoded in the barcode is also printed in plain writing on the label. In this case, the sender can read the unique identification number.
  • the sender can insert at least the recipient's address in specified fields of the label 30. Further fields like the sender's address can be completed in addition. This can either be done in handwritten form or by printing the information by means of printer which is connected to a computer means 40 at the sender's site.
  • the sender Before or after the label 30 is attached to the postal item 20 by the sender 10, the sender has to enter the unique identification number of the label 30, and thus of the postal item 20, into an application running on a computer means 40 which is connected to a central data management 60 via the internet.
  • This central data management 60 is run by the courier and presents a central component which collects data about every postal item processed by the courier in order to establish a track and trace system. Thereby, the central data management can also be used for creating and transferring notifications to senders and recipients of postal items.
  • the central data management 60 provides for a web portal that can be visited by a sender via the internet.
  • registered and non-registered customers can be given access to the web portal.
  • Registered customers can enter the web portal with an ID and a password, for example, whereby the registered customer can use a personalized area providing the customer's contacts, banking account data, notification rules, etc.
  • Non-registered customers have to enter personal information, banking account data, etc. and/or have to fulfill an identification procedure first. Examples of such web portals are well known to a person skilled in the art and can be designed in various ways.
  • the computer means 40 at the sender's site can be an ordinary personal computer with a connection to the internet, and the application running on the computer means can be the web portal provided by the courier.
  • the sender can read the number from the label 30 and insert it into the specified field of the web portal.
  • the sender can use a barcode scanner connected to the computer means 40 for scanning the barcode. The unique identification number coded in the barcode will then be communicated into the web portal automatically.
  • the sender 10 can enter further delivery information into the web portal.
  • at least the recipient's address is entered or chosen from a contact database.
  • Further information can comprise the sender's address, notification rules, information about the required delivery time, etc.
  • Notification rules can comprise instructions if and when a notification about the current status of the postal item during its transport from the sender to the recipient is to be sent to the sender and/or recipient.
  • the central data management 60 creates a transport identification number for the postal item.
  • the transport identification number is provided to the sender 10 as a receipt for goods and an evidence of the contract of carriage.
  • This transport identification number can be an air waybill (AWB) number, for example, which is allocated to the unique identification number of the postal item by the central data man itself, or by an external component connected to the central data management 60.
  • ABB air waybill
  • the AWB number can be pulled out from a global running sequence and can be coded to an extent that one can even know which customer/customer's site a postal item came from and where it is heading.
  • the AWB can be created after the sender has entered delivery information and the unique identification number of the label/postal item into the web portal of the courier, this information can be used by the central data management in order to code the AWB. Furthermore, the correct AWB is always allocated to the postal item.
  • the courier can pick up the postal item 20 at the sender's site.
  • the person picking up the postal item 20 can simply receive the postal item 20 from the sender without having to record or scan any handwritten information from the postal item 20.
  • the courier will only have to scan the barcode 31 from the label 30 which can be recorded reliably.
  • the courier can verify that the postal item 20 has been picked up at the customer's site, which is the first step of tracking and tracing the postal item 20 during its transport from the sender to the recipient.
  • this information is transmitted to the central data management 60.
  • the information about pick up can be sent directly from a mobile handheld device to the central data management 60, or the mobile handheld device is inserted into a cradle in the courier vehicle which has a wireless connection to the central data management 60, for example.
  • the central data management 60 can send a notification of forthcoming delivery to a computer means 50 at the recipient's site via the internet whenever the postal item 20 has passed an important station during its transport.
  • a notification of forthcoming delivery is sent to the central data management 60 which can send notifications both to the sender 10 and/or the recipient 11. This allows for a proactive notification system. If there is any delay, the system will advise the next best option for the customer or even trigger a person to contact the customer.

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  • General Physics & Mathematics (AREA)
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  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Development Economics (AREA)
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Abstract

Method for transport and delivery of postal items (20) between a sender (10) and a recipient (11), which comprises at least the following steps: providing a postal item (20) with at least a unique identification number and address information of the recipient (11); importing the unique identification number and delivery information into a computer means (40) at the sender's site; - transferring the unique identification number and the delivery data from the computer means (40) to a central data management system (60) via the internet; creating a transport identification number for the postal item (20) by the central data management system (60) and allocating the transport identification number to the unique identification number of said postal item (20); sending a notification of forthcoming delivery from the central data management system (60) to a computing means of the recipient (11); transporting the postal item (20) from the sender (10) to the recipient (11), whereby the unique identification number of the postal item (20) is read at more than one location during transport of the postal item (20) and information about the location of the identified postal item (20) is sent to the central data management system (60), which sends the information about the current location of the postal item (20) to the computing means (40; 50) of the recipient (11) and/or of the sender (10).

Description

Method for transport and delivery of postal items
Description:
The invention relates to a method for transport and delivery of postal items between a sender and a recipient via a courier. A courier person picks up the postal item at the sender's site and notifications about the current status of the postal item during its transport are sent to the sender and/or the recipient by means of a track & trace system.
The current process for transport and delivery of a postal item from a sender to a recipient by a courier usually asks for the sender to request an air waybill number (AWB) from the courier and to apply the air waybill number to the postal item. This is usually done by writing the AWB number on the postal item or on a label. The air waybill number is issued as a receipt by an international courier company for goods and an evidence of the contract of carriage. The AWB has a tracking number which can be used to check the status of delivery, and current position of the shipment.
When the courier picks up the postal item at the sender's site, the courier reads the air waybill number from the postal item and enters the number into a mobile handheld device, for example, or the AWB number is scanned by the handheld device. Afterwards, the AWB can be allocated to the postal item by means of a unique identification number which is coded in a barcode that is printed on the label, for example. However, when the AWB is scanned, data errors can occur due to illegible writing, and the reading procedure slows down the speed and efficiency of pick up by the courier.
Therefore, the objective of the invention is to provide a method for transport and delivery of a postal item which allows for a fast pick up of postal items at the sender's site and avoids AWB errors. According to the invention, this objective is achieved by a method having the features of the independent Claim 1 . Advantageous refinements of the method are set forth in the subordinate Claims 2 through 7.
The invention comprises a method for transport and delivery of postal items between a sender and a recipient, which comprises at least the following steps:
providing a postal item with at least a unique identification number and address information about the recipient; - importing the unique identification number and delivery information into a computer means at the sender's site;
- transferring the unique identification number and the delivery data from the computer means to a central data management system via the internet;
- creating a transport identification number for the postal item by the central data management system and allocating the transport identification number to the unique identification number of said postal item;
- sending a notification of forthcoming delivery from the central data management system to a computing means of the recipient;
- transporting the postal item from the sender to the recipient, whereby the unique identification number is read at more than one location during transport of the postal item and information about the location of the identified postal item is sent to the central data management system, which sends the information about the current location of the postal item to the computing means of the recipient and/or of the sender.
In one embodiment of the invention, the unique identification number and the address information about the recipient are printed on an identification label which is attached to the postal item. Thereby, the unique identification number can be coded in a barcode which is printed on the label. The unique identification number can also be printed in plain writing on the label in addition to being encoded in the barcode.
Preferably, the delivery data which is entered into the computer means at the sender's site comprises at least information about the sender's identity, the recipient's address and notification rules. Further preferably, the transport identification number is an air waybill number (AWB), whereby at least some of the delivery data is coded in the transport identification number.
One of the main advantages of the method according to the invention is the fact that AWB reading errors at the sender's site can be avoided, because when a courier person receives a postal item from a sender, no data has to be read except for the barcode of the label attached to the postal item. Furthermore, no allocation of a - possibly incorrectly scanned - AWB to a postal item has to take place after the postal item has been picked up. Instead, the allocation of an AWB to a postal item can even be carried out by the central data management even before a postal item is picked up by the courier. Since the sender has already entered delivery information into a web portal before the postal item is picked up, this information can be used by the central data management and the AWB can be coded to an extent that the courier can even know which customer the postal item comes from and where it is heading. Therefore, the new method reduces the need for pre-allocation of transport identification numbers like AWBs and improves the pick up speed of the courier. Furthermore, the method allows for proactive notification of senders and recipients. Because no AWB documents have to be filled out by the customer anymore, the amount of paper is reduced which allows for paperless delivery.
Additional advantages, special features and practical refinements of the invention can be gleaned from the subordinate claims and from the presentation below of preferred embodiments making reference to Fig. 1 , which shows the main components used for carrying out the invention.
Preferred embodiments of the method according to the invention will be described in detail on the basis of Fig. 1. Thereby, when a sender 10 wishes to send a postal item 20 like a parcel to a recipient 11 via a courier service, the sender applies a label 30 to the parcel. The label comprises at least the recipient's address and a barcode 31. This kind of prefabricated labels 30 can be provided by the courier, and a barcode 31 is already printed on each label. A unique identification number is encoded in the barcode which identifies the postal item the label is attached to. Preferably, the unique identification number encoded in the barcode is also printed in plain writing on the label. In this case, the sender can read the unique identification number.
Usually, the sender can insert at least the recipient's address in specified fields of the label 30. Further fields like the sender's address can be completed in addition. This can either be done in handwritten form or by printing the information by means of printer which is connected to a computer means 40 at the sender's site.
Before or after the label 30 is attached to the postal item 20 by the sender 10, the sender has to enter the unique identification number of the label 30, and thus of the postal item 20, into an application running on a computer means 40 which is connected to a central data management 60 via the internet. This central data management 60 is run by the courier and presents a central component which collects data about every postal item processed by the courier in order to establish a track and trace system. Thereby, the central data management can also be used for creating and transferring notifications to senders and recipients of postal items.
Preferably, the central data management 60 provides for a web portal that can be visited by a sender via the internet. Thereby, registered and non-registered customers can be given access to the web portal. Registered customers can enter the web portal with an ID and a password, for example, whereby the registered customer can use a personalized area providing the customer's contacts, banking account data, notification rules, etc. Non-registered customers have to enter personal information, banking account data, etc. and/or have to fulfill an identification procedure first. Examples of such web portals are well known to a person skilled in the art and can be designed in various ways.
The computer means 40 at the sender's site can be an ordinary personal computer with a connection to the internet, and the application running on the computer means can be the web portal provided by the courier. In order to enter the unique identification number of the label/postal item into the web portal, the sender can read the number from the label 30 and insert it into the specified field of the web portal. Alternatively, the sender can use a barcode scanner connected to the computer means 40 for scanning the barcode. The unique identification number coded in the barcode will then be communicated into the web portal automatically.
In addition to the unique identification number of the label/postal item, the sender 10 can enter further delivery information into the web portal. Preferably, at least the recipient's address is entered or chosen from a contact database. Further information can comprise the sender's address, notification rules, information about the required delivery time, etc. Notification rules can comprise instructions if and when a notification about the current status of the postal item during its transport from the sender to the recipient is to be sent to the sender and/or recipient.
When all information is entered, the central data management 60 creates a transport identification number for the postal item. The transport identification number is provided to the sender 10 as a receipt for goods and an evidence of the contract of carriage. This transport identification number can be an air waybill (AWB) number, for example, which is allocated to the unique identification number of the postal item by the central data man itself, or by an external component connected to the central data management 60. For example, the AWB number can be pulled out from a global running sequence and can be coded to an extent that one can even know which customer/customer's site a postal item came from and where it is heading. Because the AWB can be created after the sender has entered delivery information and the unique identification number of the label/postal item into the web portal of the courier, this information can be used by the central data management in order to code the AWB. Furthermore, the correct AWB is always allocated to the postal item.
When the label 30 has been attached to the postal item 20 and the required information has been entered into the web portal via the computer means 40 by the sender 10, the courier can pick up the postal item 20 at the sender's site. Thereby, the person picking up the postal item 20 can simply receive the postal item 20 from the sender without having to record or scan any handwritten information from the postal item 20. Usually, the courier will only have to scan the barcode 31 from the label 30 which can be recorded reliably. Thereby, the courier can verify that the postal item 20 has been picked up at the customer's site, which is the first step of tracking and tracing the postal item 20 during its transport from the sender to the recipient.
Once the postal item has been picked up, this information is transmitted to the central data management 60. The information about pick up can be sent directly from a mobile handheld device to the central data management 60, or the mobile handheld device is inserted into a cradle in the courier vehicle which has a wireless connection to the central data management 60, for example.
According to the delivery information and notification rules entered into the web portal by the sender 10, the central data management 60 can send a notification of forthcoming delivery to a computer means 50 at the recipient's site via the internet whenever the postal item 20 has passed an important station during its transport. When the postal item 20 is detected at these stations by scanning the barcode from the label 30, for example, corresponding information is sent to the central data management 60 which can send notifications both to the sender 10 and/or the recipient 11. This allows for a proactive notification system. If there is any delay, the system will advise the next best option for the customer or even trigger a person to contact the customer.
List of reference numerals
10 sender, customer
11 recipient 20 postal item, parcel
30 label, identification label
31 barcode
40 computer means at sender's site, web portal 50 computer means at recipient's site, web portal 60 central data management

Claims

What is claimed:
1. Method for transport and delivery of postal items (20) between a sender (10) and a recipient (11 ), which comprises at least the following steps:
providing a postal item (20) with at least a unique identification number and address information of the recipient (11); importing the unique identification number and delivery information into a computer means (40) at the sender's site; transferring the unique identification number and the delivery data from the computer means (40) to a central data management system (60) via the internet; creating a transport identification number for the postal item (20) by the central data management system (60) and allocating the transport identification number to the unique identification number of said postal item
(20); sending a notification of forthcoming delivery from the central data management system (60) to a computing means of the recipient (11 ); - transporting the postal item (20) from the sender (10) to the recipient (11 ), whereby the unique identification number of the postal item (20) is read at more than one location during transport of the postal item (20) and information about the location of the identified postal item (20) is sent to the central data management system (60), which sends the information about the current location of the postal item (20) to the computing means
(40;50) of the recipient (11 ) and/or of the sender (10).
2. The method according to Claim 1 , characterized in that, the unique identification number and the address information of the recipient are printed on an identification label (30) which can be attached to the postal item (20).
3. The method according to one of Claims 1 and 2, characterized in that, the unique identification number is coded in a barcode.
4. The method according to Claim 3, characterized in that, the unique identification number is printed in plain writing in addition to being encoded in the barcode.
5. The method according to one of Claims 1 to 4, characterized in that, the delivery data which is entered into the computer means (40) at the sender's site comprises at least information about the sender's identity, the recipient's address and notification rules.
6. The method according to one of Claims 1 to 5, characterized in that, the transport identification number is an air waybill number (AWB).
7. The method according to one of Claims 1 to 6, characterized in that, at least some of the delivery data is coded in the transport identification number.
PCT/EP2008/010816 2008-12-18 2008-12-18 Method for transport and delivery of postal items Ceased WO2010069345A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
PCT/EP2008/010816 WO2010069345A1 (en) 2008-12-18 2008-12-18 Method for transport and delivery of postal items

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/EP2008/010816 WO2010069345A1 (en) 2008-12-18 2008-12-18 Method for transport and delivery of postal items

Publications (1)

Publication Number Publication Date
WO2010069345A1 true WO2010069345A1 (en) 2010-06-24

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PCT/EP2008/010816 Ceased WO2010069345A1 (en) 2008-12-18 2008-12-18 Method for transport and delivery of postal items

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012167374A1 (en) * 2011-06-08 2012-12-13 Kitaru Innovations Inc. Method and apparatus for tracking package deliveries

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2002042979A1 (en) * 2000-11-22 2002-05-30 Pitney Bowes Inc. Package tracking on the internet with e-mail notification

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2002042979A1 (en) * 2000-11-22 2002-05-30 Pitney Bowes Inc. Package tracking on the internet with e-mail notification

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2012167374A1 (en) * 2011-06-08 2012-12-13 Kitaru Innovations Inc. Method and apparatus for tracking package deliveries
US8577335B2 (en) 2011-06-08 2013-11-05 Kitaru Innovations Inc. Method and apparatus for tracking package deliveries

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