WO2008151406A1 - System and method for indicating emergency call back to user equipment - Google Patents

System and method for indicating emergency call back to user equipment Download PDF

Info

Publication number
WO2008151406A1
WO2008151406A1 PCT/CA2007/002176 CA2007002176W WO2008151406A1 WO 2008151406 A1 WO2008151406 A1 WO 2008151406A1 CA 2007002176 W CA2007002176 W CA 2007002176W WO 2008151406 A1 WO2008151406 A1 WO 2008151406A1
Authority
WO
WIPO (PCT)
Prior art keywords
user equipment
psap
emergency call
call back
emergency
Prior art date
Application number
PCT/CA2007/002176
Other languages
French (fr)
Other versions
WO2008151406A8 (en
Inventor
Rene W. Purnadi
M. Khaledul Islam
Original Assignee
Research In Motion Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Research In Motion Limited filed Critical Research In Motion Limited
Priority to KR1020127007358A priority Critical patent/KR101162903B1/en
Priority to CA2690236A priority patent/CA2690236C/en
Priority to KR1020107000771A priority patent/KR101162847B1/en
Priority to MX2009013633A priority patent/MX2009013633A/en
Priority to EP07855458A priority patent/EP2165489A4/en
Priority to CN200780100171.XA priority patent/CN101772929B/en
Publication of WO2008151406A1 publication Critical patent/WO2008151406A1/en
Publication of WO2008151406A8 publication Critical patent/WO2008151406A8/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5116Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing for emergency applications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/64Distributing or queueing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W88/00Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02Terminal devices
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/1016IP multimedia subsystem [IMS]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/72418User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting emergency services
    • H04M1/72421User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting emergency services with automatic activation of emergency service functions, e.g. upon sensing an alarm
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13152Callback
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13176Common channel signaling, CCS7
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204Protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13248Multimedia
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13348Channel/line reservation
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1337Operator, emergency services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389LAN, internet

Definitions

  • the IP (Internet Protocol) Multimedia Subsystem is a standardized architecture for providing both mobile and fixed multimedia services that many telephony service providers are beginning to implement.
  • the IMS architecture can include a collection of different functions (i.e., network elements) that communicate using standard protocols.
  • a user of an IMS network using a mobile device or any user equipment (UE) may place an emergency call, such as a 911 call (in North America) or a 112 call (in most of Europe). Such calls are typically handled by a Public Safety Answering Point (PSAP), which might coordinate an appropriate response to the emergency.
  • PSAP Public Safety Answering Point
  • the PSAP may place a call back to the user for various reasons. For example, if the emergency call appears to have terminated abnormally, the PSAP might call the user back to determine if the user wishes to convey any additional information. Alternatively, the PSAP might call the user back to ask for information that was inadvertently not requested in the initial call. Other reasons for a call back from a PSAP to an emergency caller after the termination of an emergency call may be familiar to one of skill in the art.
  • Figure 1 is a diagram of an illustrative IP network including a user equipment and a Public Safety Answering Point according to an embodiment of the disclosure.
  • Figure 2 is a sequence diagram illustrating a call flow according to an embodiment of the disclosure.
  • Figure 3 is a diagram of a wireless communications system including user equipment operable for some of the various embodiments of the disclosure.
  • Figure 4 is a block diagram of user equipment operable for some of the various embodiments of the disclosure.
  • Figure 5 is a diagram of a software environment that may be implemented on user equipment operable for some of the various embodiments of the disclosure.
  • Figure 6 is an illustrative general purpose computer system suitable for some of the various embodiments of the disclosure.
  • a user equipment includes a processor configured to recognize an IMS (Internet Protocol Multimedia Subsystem) call as an emergency call back from a PSAP.
  • IMS Internet Protocol Multimedia Subsystem
  • a system in another embodiment, includes one or more processors and instructions.
  • the instructions when executed by the one or more processors promote providing an emergency call back indicator in a message from a PSAP to user equipment (UE).
  • UE user equipment
  • undesirable results may occur if the UE does not recognize that the call back is from the PSAP. For example, the UE may treat the call back as a regular call and place it on hold or call waiting, the call back could be blocked, or the UE might otherwise fail to respond appropriately to the call back.
  • the present disclosure provides for indicating an IMS emergency call back from a PSAP to a UE by including in the call back an indication to the UE that the call back is from the PSAP. This allows the UE to distinguish between emergency call backs and regular calls.
  • the indication or indicator that identifies the call to the UE as a call back from a PSAP may be associated with the call in various manners, some of which will be discussed in greater detail below. Others will readily suggest themselves to one skilled in the art in light of the present disclosure. Other techniques are provided in U.S. Patent Nos. 7,050,785 and 7,139,549, both by Islam et al, which are incorporated herein by reference for all purposes.
  • FIG. 1 illustrates a system 10 including an IP (Internet Protocol) network 12, which may also include one or more components of an IMS network.
  • a UE 14 is shown and may include any end user device or system (e.g., mobile phone, mobile wireless device (including digital, cellular, or dual mode devices) personal digital assistant, laptop/tablet/notebook computer, desktop computer, etc.) that connects to an IMS network.
  • a CSCF Call Session Control Function
  • SIP Session Initiation Protocol
  • the UE 14 communicates via an access network 15 with a P-CSCF (Proxy CSCF) 16.
  • the access network 15 might be any well known set of components, such as base stations and other radio transmission and reception equipment, that can promote wireless connections to subsequent network components.
  • the P-CSCF 16 is a SIP proxy that may be the first point of contact for the IMS terminal and may be located in the visited network in full IMS networks or in the home network if the visited network is not yet IMS-compliant.
  • the P-CSCF 16 communicates with an S-CSCF (Serving CSCF) 18.
  • the S-CSCF 18 is a SIP server that may be located in the home network and that may perform session control, downloading and uploading of user profiles, and other functions.
  • the S-CSCF 18 communicates with an E- CSCF (Emergency CSCF) 20.
  • E-CSCF 20 provides session control functions for a PSAP (Public Safety Answering Point) 22, which may be a 911 system or another emergency call center or system.
  • PSAP Public Safety Answering Point
  • the UE 14 might communicate with the PSAP 22 via the P-CSCF 16, S-CSCF 18, and E-CSCF 20. However, communication via the P-CSCF 16 might occur only when the UE 14 is roaming. When the UE 14 is in its home network, there may be no need for the P-CSCF 16, and the UE 14 might communicate directly with the S- CSCF 18. Hereinafter, any communication that is described as occurring via the P-CSCF 16 should be understood as possibly occurring without the presence of the P-CSCF 16.
  • the PSAP 22 provides an IMS emergency call back message 30, such as a SIP Invite, that includes an emergency call back indication or indicator 32.
  • the UE 14 can use the indicator 32 to identify a call as an IMS emergency call back from the PSAP 22 and can then respond appropriately to the call back.
  • the UE 14 might use the indicator 32 to set a proper priority during bearer setup with the access network 15, might drop and block other calls if necessary, or might take other actions to promote or increase the likelihood of successfully completing the emergency call back.
  • the indicator 32 may also allow the UE 14 to provide events, such as audible or video displayed alerts, that notify the UE user about the incoming emergency call back.
  • the UE 14 may also use the indicator 32 to trigger an action if the UE user has not responded to the call back after a certain time has elapsed.
  • a failure to answer an emergency call back in a timely manner might be an indication that the user is incapacitated or is otherwise in need of emergency services.
  • the UE 14 might initiate an automatic reply to the PSAP 22 that indicates that the user is unable to respond, might send the location coordinates of the UE 14, might send an automated message to another emergency system, or might trigger other actions.
  • the UE 14 might complete the call without physical input from the user, which might be useful when the user is unable to physically activate the UE 14 to receive the call.
  • the P-CSCF 16 can provide the emergency call back indicator 32 to the access network 15 and the access network 15 can use the emergency call back indicator 32 to prepare and prioritize the appropriate resources for the emergency call back.
  • the emergency call back indicator 32 may be conveyed based on the current specifications in a variety of manners. However, the present disclosure is not so limited and is applicable in a variety of different systems and environments.
  • the indicator 32 may be provided by including the PSAP public identifier (PSAP PUID) in a SIP message sent from the PSAP 22 to the UE 14 after termination of an emergency call from the UE 14. More specifically, the PSAP PUID could be included in a SIP Invite message as the indicator 32. In this case, it may be useful for the PSAP PUID to have a standard naming convention or format, such as name@sos.domain, psap@domain, and so on, that identifies the PSAP 22 as an emergency-related entity.
  • the PSAP PUID may be provided in various locations in the SIP Invite message sent from the PSAP 22 to the UE 14.
  • the PSAP PUID could be placed in the 'From Header' that typically provides information on the identify of the sender of a SIP message.
  • the standardized PSAP PUID format in the SIP Invite 'From Header' may make the SIP Invite readily recognizable by the UE 14 as a message associated with an emergency call back from PSAP 22. That is, the UE 14 might check the 'From Header' for a name or string, such as 'psap', 'sos', or 'emergency', that indicates that the SIP Invite is from the PSAP 22.
  • the UE 14 knows that the message is from the PSAP 22 and responds accordingly.
  • the UE 14 might check every SIP Invite message for the name or string or might check only for some period of time after the UE 14 places a 911 or other emergency call.
  • the UE emergency public identifier ePUID
  • the UE 14 currently obtains an ePUID, which is different from the standard PUID, only when it performs an IMS emergency registration.
  • the UE 14 performs an IMS emergency registration only when the UE 14 places an emergency call while outside its home network or only when the UE 14 does not have enough credentials to perform IMS regular registration. Therefore, the ePUID might not always be available for use as the indicator 32.
  • the present embodiment provides that the UE 14 performs an emergency IMS registration whenever the UE 14 places an emergency call, regardless of whether it is in its home network or roaming and regardless of whether it has enough credentials for regular registration.
  • the UE 14 would then have an ePUID even when it makes an emergency call from within its home network and could provide the ePUID to the PSAP 22 whenever it makes an emergency call.
  • the PSAP 22 could then use the ePUID as the indicator 32 in the message 30. More specifically, the ePUID could be placed in the SIP Invite 'To Header', which identifies the recipient of a SIP message.
  • the UE 14 When the UE 14 receives a message that includes its own ePUID, such as a SIP Invite that has the UE ePUID in the 'To Header 1 , the UE 14 could recognize the message as being associated with an emergency call back from the PSAP 22 and could respond appropriately.
  • a message that includes its own ePUID such as a SIP Invite that has the UE ePUID in the 'To Header 1
  • the UE 14 could recognize the message as being associated with an emergency call back from the PSAP 22 and could respond appropriately.
  • the emergency call back indicator 32 may be included in a SIP Invite from the PSAP 22 to the UE 14 in numerous other ways. For example, an explicit new emergency call back header might be added, or an implicit emergency call back indicator 32 might be placed inside an existing header, such as the P-Asserted-Identity header.
  • other messages 30 may include or may be used as the indicator 32, or a myriad of other ways or techniques could be employed which will readily suggest themselves to one skilled in the art in view of the present disclosure.
  • FIG. 2 illustrates an exemplary call flow diagram for a UE 14 that has previously initiated an IMS emergency call session using its standard PUID.
  • the PSAP 22 attempts an emergency call back to the UE 14 using a SIP Invite message.
  • the SIP Invite includes the UE PUID in the 'To Header' and includes a standardized or recognized PSAP PUID, such as name@sos. domain, in the 'From Header'.
  • the standardized PSAP PUID format used in the 'From Header' is recognized by the P-CSCF 16 (or the S-CSCF 18 when the P-CSCF 16 is not present) and by the UE 14 as an indication of an emergency call back from the PSAP 22.
  • the P-CSCF 16 or S-CSCF 20 triggers the access network 15 so UE 14 and the access network 15 may then set the highest priority for the call to ensure a successful emergency call back and/or may perform other actions, as discussed above.
  • the PSAP 22 initiates a call back to the UE 14.
  • the PSAP 22 forms a SIP Invite message that includes the UE PUID in the 'To Header' and uses the standardized or recognized PSAP PUE) format as the indicator in the 'From Header'.
  • the PSAP PUID uses name@sos.domain as the standard format.
  • the 'sos' in the SIP Invite originating from the PSAP 22 indicates to the UE 14 that this is an emergency call back.
  • other parameters placed in other locations in the SIP Invite message or in other messages may also be used as the indicator.
  • the SIP Invite formed in this manner is then sent to the E-CSCF 20.
  • the E-CSCF 20 forwards the SIP Invite to the S-CSCF 18.
  • the S-CSCF 18 forwards the SIP Invite to the P-CSCF 16.
  • the P-CSCF 16 forwards the SEP Invite to the UE 14.
  • the P-CSCF 16 may use the emergency call back indicator as a trigger to inform an access network to prepare and prioritize resources for the emergency call back.
  • the UE 14 examines the 'From Header' in the incoming SIP Invite and recognizes 'sos' as the standardized format indicating that the SIP Invite is from the PSAP 22 and is associated with an emergency call back. The UE 14 may then use this indication to put the call in the highest priority to assure a successful emergency call back.
  • the UE 14 may take other actions as well, including dropping other ongoing calls, setting proper priority during the radio bearer setup procedure, and so on.
  • the UE 14 forms a SIP 200OK message to respond to the SIP Invite.
  • the UE 14 places the PSAP PUID in the 'To Header' and its own UE PUID in the 'From Header'.
  • the SIP 200OK is then sent to the P-CSCF 16.
  • the P-CSCF 16 may not allow an emergency call initialization by means of a SIP Invite that has a PSAP PUID in the 'To Header'.
  • the message sent at event 212 is not a SIP Invite initialization message, but instead may be a SIP 200OK.
  • the P-CSCF 16 does allow the message that has the PSAP PUED in the 'To Header'. It should be noted that the P-CSCF 16 typically needs to be aware of and ready to receive the SEP 200OK or else it might reject the SEP 200OK. After the P-CSCF 16 has received the SEP Invite from the PSAP 22, the P-CSCF 16 can be made aware that the UE 14 might send the 200OK.
  • the P-CSCF 16 routes the SIP 200OK, via the S-CSCF 18 and the E-CSCF 20, to the PSAP 22.
  • the PSAP 22 forms a SIP ACK message to respond to the SIP 200OK.
  • the PSAP 22 puts the UE PUID in the 'To Header' and its own PSAP PUID in the 'From Header' and sends the SIP ACK to the E-CSCF 20.
  • the SIP ACK is then routed via the S-CSCF 18 and the P-CSCF 16 to the UE 14.
  • the setup of the emergency call back is complete, as indicated at event 230.
  • Figure 2 is merely illustrative of one call flow for one embodiment of the present disclosure and that the present disclosure is not limited to only the illustrated call flow. Other call flows would occur for the numerous other embodiments disclosed herein.
  • FIG. 3 illustrates a wireless communications system including an embodiment of the UE 14.
  • the UE 14 is operable for implementing aspects of the disclosure, but the disclosure should not be limited to these implementations.
  • the UE 14 may take various forms including a wireless handset, a pager, a personal digital assistant (PDA), a portable computer, a tablet computer, or a laptop computer. Many suitable devices combine some or all of these functions.
  • the UE 14 is not a general purpose computing device like a portable, laptop or tablet computer, but rather is a special-purpose communications device such as a mobile phone, a wireless handset, a pager, a PDA, or a telecommunications device installed in a vehicle.
  • the UE 14 may be a portable, laptop or other computing device.
  • the UE 14 may support specialized activities such as gaming, inventory control, job control, and/or task management functions, and so on.
  • the UE 14 includes a display 402.
  • the UE 14 also includes a touch-sensitive surface, a keyboard or other input keys generally referred as 404 for input by a user.
  • the keyboard may be a full or reduced alphanumeric keyboard such as QWERTY, Dvorak, AZERTY, and sequential types, or a traditional numeric keypad with alphabet letters associated with a telephone keypad.
  • the input keys may include a trackwheel, an exit or escape key, a trackball, and other navigational or functional keys, which may be inwardly depressed to provide further input function.
  • the UE 14 may present options for the user to select, controls for the user to actuate, and/or cursors or other indicators for the user to direct.
  • the UE 14 may further accept data entry from the user, including numbers to dial or various parameter values for configuring the operation of the UE 14.
  • the UE 14 may further execute one or more software or firmware applications in response to user commands. These applications may configure the UE 14 to perform various customized functions in response to user interaction. Additionally, the UE 14 may be programmed and/or configured over-the-air, for example from a wireless base station, a wireless access point, or a peer UE 14.
  • the various applications executable by the UE 14 are a web browser, which enables the display 402 to show a web page.
  • the web page may be obtained via wireless communications with a wireless network access node, a cell tower, a peer UE 14, or any other wireless communication network or system 400.
  • the network 400 is coupled to a wired network 408, such as the Internet.
  • the UE 14 Via the wireless link and the wired network, the UE 14 has access to information on various servers, such as a server 410.
  • the server 410 may provide content that may be shown on the display 402. Alternately, the UE 14 may access the network 400 through a peer UE 14 acting as an intermediary, in a relay type or hop type of connection.
  • FIG 4 shows a block diagram of the UE 14. While a variety of known components of UEs 14 are depicted, in an embodiment a subset of the listed components and/or additional components not listed may be included in the UE 14.
  • the UE 14 includes a digital signal processor (DSP) 502 and a memory 504.
  • DSP digital signal processor
  • the UE 14 may further include an antenna and front end unit 506, a radio frequency (RF) transceiver 508, an analog baseband processing unit 510, a microphone 512, an earpiece speaker 514, a headset port 516, an input/output interface 518, a removable memory card 520, a universal serial bus (USB) port 522, a short range wireless communication sub-system 524, an alert 526, a keypad 528, a liquid crystal display (LCD), which may include a touch sensitive surface 530, an LCD controller 532, a charge-coupled device (CCD) camera 534, a camera controller 536, and a global positioning system (GPS) sensor 538.
  • RF radio frequency
  • the UE 14 may include another kind of display that does not provide a touch sensitive screen.
  • the DSP 502 may communicate directly with the memory 504 without passing through the input/output interface 518.
  • the DSP 502 or some other form of controller or central processing unit operates to control the various components of the UE 14 in accordance with embedded software or firmware stored in memory 504 or stored in memory contained within the DSP 502 itself.
  • the DSP 502 may execute other applications stored in the memory 504 or made available via information carrier media such as portable data storage media like the removable memory card 520 or via wired or wireless network communications.
  • the application software may comprise a compiled set of machine-readable instructions that configure the DSP 502 to provide the desired functionality, or the application software may be high-level software instructions to be processed by an interpreter or compiler to indirectly configure the DSP 502.
  • the antenna and front end unit 506 may be provided to convert between wireless signals and electrical signals, enabling the UE 14 to send and receive information from a cellular network or some other available wireless communications network or from a peer UE 14.
  • the antenna and front end unit 506 may include multiple antennas to support beam forming and/or multiple input multiple output (MIMO) operations.
  • MIMO multiple input multiple output
  • MEVlO operations may provide spatial diversity which can be used to overcome difficult channel conditions and/or increase channel throughput.
  • the antenna and front end unit 506 may include antenna tuning and/or impedance matching components, RP power amplifiers, and/or low noise amplifiers.
  • the RF transceiver 508 provides frequency shifting, converting received RF signals to baseband and converting baseband transmit signals to RF.
  • a radio transceiver or RF transceiver may be understood to include other signal processing functionality such as modulation/demodulation, coding/decoding, interleaving/deinterleaving, spreading/despreading, inverse fast Fourier transforming (IFFT)/fast Fourier transforming (FFT), cyclic prefix appending/removal, and other signal processing functions.
  • IFFT inverse fast Fourier transforming
  • FFT fast Fourier transforming
  • the description here separates the description of this signal processing from the RF and/or radio stage and conceptually allocates that signal processing to the analog baseband processing unit 510 and/or the DSP 502 or other central processing unit, hi some embodiments, the RF Transceiver 508, portions of the Antenna and Front End 506, and the analog baseband processing unit 510 may be combined in one or more processing units and/or application specific integrated circuits (ASICs).
  • ASICs application specific integrated circuits
  • the analog baseband processing unit 510 may provide various analog processing of inputs and outputs, for example analog processing of inputs from the microphone 512 and the headset 516 and outputs to the earpiece 514 and the headset 516. To that end, the analog baseband processing unit 510 may have ports for connecting to the built-in microphone 512 and the earpiece speaker 514 that enable the UE 14 to be used as a cell phone. The analog baseband processing unit 510 may further include a port for connecting to a headset or other hands-free microphone and speaker configuration.
  • the analog baseband processing unit 510 may provide digital-to-analog conversion in one signal direction and analog-to-digital conversion in the opposing signal direction, hi some embodiments, at least some of the functionality of the analog baseband processing unit 510 may be provided by digital processing components, for example by the DSP 502 or by other central processing units.
  • the DSP 502 may perform modulation/demodulation, coding/decoding, interleaving/deinterleaving, spreading/despreading, inverse fast Fourier transforming (IFFT)/fast Fourier transforming (FFT), cyclic prefix appending/removal, and other signal processing functions associated with wireless communications.
  • IFFT inverse fast Fourier transforming
  • FFT fast Fourier transforming
  • cyclic prefix appending/removal and other signal processing functions associated with wireless communications.
  • CDMA code division multiple access
  • the DSP 502 may perform modulation, coding, interleaving, inverse fast Fourier transforming, and cyclic prefix appending, and for a receiver function the DSP 502 may perform cyclic prefix removal, fast Fourier transforming, deinterleaving, decoding, and demodulation, hi other wireless technology applications, yet other signal processing functions and combinations of signal processing functions may be performed by the DSP 502.
  • OFDMA orthogonal frequency division multiplex access
  • the DSP 502 may communicate with a wireless network via the analog baseband processing unit 510.
  • the communication may provide Internet connectivity, enabling a user to gain access to content on the Internet and to send and receive e- mail or text messages.
  • the input/output interface 518 interconnects the DSP 502 and various memories and interfaces.
  • the memory 504 and the removable memory card 520 may provide software and data to configure the operation of the DSP 502.
  • the interfaces may be the USB interface 522 and the short range wireless communication sub-system 524.
  • the USB interface 522 may be used to charge the UE 14 and may also enable the UE 14 to function as a peripheral device to exchange information with a personal computer or other computer system.
  • the short range wireless communication sub-system 524 may include an infrared port, a Bluetooth interface, an IEEE 802.11 compliant wireless interface, or any other short range wireless communication sub-system, which may enable the UE 14 to communicate wirelessly with other nearby mobile devices and/or wireless base stations.
  • the input/output interface 518 may further connect the DSP 502 to the alert 526 that, when triggered, causes the UE 14 to provide a notice to the user, for example, by ringing, playing a melody, or vibrating.
  • the alert 526 may serve as a mechanism for alerting the user to any of various events such as an incoming call, a new text message, and an appointment reminder by silently vibrating, or by playing a specific pre-assigned melody for a particular caller.
  • the keypad 528 couples to the DSP 502 via the interface 518 to provide one mechanism for the user to make selections, enter information, and otherwise provide input to the UE 14.
  • the keyboard 528 may be a full or reduced alphanumeric keyboard such as QWERTY, Dvorak, AZERTY and sequential types, or a traditional numeric keypad with alphabet letters associated with a telephone keypad.
  • the input keys may include a trackwheel, an exit or escape key, a trackball, and other navigational or functional keys, which may be inwardly depressed to provide further input function.
  • Another input mechanism may be the LCD 530, which may include touch screen capability and also display text and/or graphics to the user.
  • the LCD controller 532 couples the DSP 502 to the LCD 530.
  • the CCD camera 534 if equipped, enables the UE 14 to take digital pictures.
  • the DSP 502 communicates with the CCD camera 534 via the camera controller 536.
  • a camera operating according to a technology other than Charge Coupled Device cameras may be employed.
  • the GPS sensor 538 is coupled to the DSP 502 to decode global positioning system signals, thereby enabling the UE 14 to determine its position.
  • Various other peripherals may also be included to provide additional functions, e.g., radio and television reception.
  • FIG. 5 illustrates a software environment 602 that may be implemented by the DSP 502.
  • the DSP 502 executes operating system drivers 604 that provide a platform from which the rest of the software operates.
  • the operating system drivers 604 provide drivers for the wireless device hardware with standardized interfaces that are accessible to application software.
  • the operating system drivers 604 include application management services ("AMS") 606 that transfer control between applications running on the UE 14.
  • AMS application management services
  • FIG 5 also shown in Figure 5 are a web browser application 608, a media player application 610, and Java applets 612.
  • the web browser application 608 configures the UE 14 to operate as a web browser, allowing a user to enter information into forms and select links to retrieve and view web pages.
  • the media player application 610 configures the UE 14 to retrieve and play audio or audiovisual media.
  • the Java applets 612 configure the UE 14 to provide games, utilities, and other functionality.
  • a component 614 might provide functionality related to emergency calls.
  • the UE 14, P-CSCF 16, S-CSCF 18, E-CSCF 20, and PSAP 22, as well as other components described herein, may be implemented in whole or part on, or may include, a general-purpose computer with sufficient processing power, memory resources, and network throughput capability to handle the necessary workload placed upon it.
  • Figure 6 illustrates a typical, general-purpose computer system 700 that may be suitable for implementing one or more embodiments disclosed herein.
  • the computer system 700 includes a processor 720 (which may be referred to as a central processor unit or CPU) that is in communication with memory devices including secondary storage 750, read only memory (ROM) 740, random access memory (RAM) 730, input/output (I/O) devices 710, and network connectivity devices 760.
  • the processor may be implemented as one or more CPU chips.
  • the secondary storage 750 is typically comprised of one or more disk drives or tape drives and is used for non-volatile storage of data and as an over-flow data storage device if RAM 730 is not large enough to hold all working data. Secondary storage 750 may be used to store programs which are loaded into RAM 730 when such programs are selected for execution.
  • the ROM 740 is used to store instructions and perhaps data which are read during program execution.
  • ROM 740 is a non- volatile memory device which typically has a small memory capacity relative to the larger memory capacity of secondary storage.
  • the RAM 730 is used to store volatile data and perhaps to store instructions. Access to both ROM 740 and RAM 730 is typically faster than to secondary storage 750.
  • I/O devices 710 may include printers, video monitors, liquid crystal displays (LCDs), touch screen displays, keyboards, keypads, switches, dials, mice, track balls, voice recognizers, card readers, paper tape readers, or other well-known input devices.
  • LCDs liquid crystal displays
  • touch screen displays keyboards, keypads, switches, dials, mice, track balls, voice recognizers, card readers, paper tape readers, or other well-known input devices.
  • the network connectivity devices 760 may take the form of modems, modem banks, ethernet cards, universal serial bus (USB) interface cards, serial interfaces, token ring cards, fiber distributed data interface (FDDI) cards, wireless local area network (WLAN) cards, radio transceiver cards such as code division multiple access (CDMA) and/or global system for mobile communications (GSM) radio transceiver cards, and other well-known network devices.
  • These network connectivity 760 devices may enable the processor 720 to communicate with an Internet or one or more intranets. With such a network connection, it is contemplated that the processor 720 might receive information from the network, or might output information to the network in the course of performing the above-described method steps. Such information, which is often represented as a sequence of instructions to be executed using processor 720, may be received from and outputted to the network, for example, in the form of a computer data signal embodied in a carrier wave.
  • Such information may be received from and outputted to the network, for example, in the form of a computer data baseband signal or signal embodied in a carrier wave.
  • the baseband signal or signal embodied in the carrier wave generated by the network connectivity 760 devices may propagate in or on the surface of electrical conductors, in coaxial cables, in waveguides, in optical media, for example optical fiber, or in the air or free space.
  • the information contained in the baseband signal or signal embedded in the carrier wave may be ordered according to different events, as may be desirable for either processing or generating the information or transmitting or receiving the information.
  • the baseband signal or signal embedded in the carrier wave, or other types of signals currently used or hereafter developed, referred to herein as the transmission medium, may be generated according to several methods well known to one skilled in the art.
  • the processor 720 executes instructions, codes, computer programs, scripts which it accesses from hard disk, floppy disk, optical disk (these various disk based systems may all be considered secondary storage 750), ROM 740, RAM 730, or the network connectivity devices 760. Although only one processor 720 is shown, multiple processors may be present. Instructions or processing discussed as accomplished by the processor may be simultaneously, serially, or otherwise a processed by one or more processors.

Abstract

A method is provided for indicating an IMS (Internet Protocol Multimedia Subsystem) emergency call back to a user equipment 14 and an access network 15. The method comprises including in a message 30 from a PSAP (Public Safety Answering Point) 22 to the user equipment 14 and the access network 15 an indication 32 that the emergency call back is from the PSAP 22.

Description

SYSTEM AND METHOD FOR INDICATING EMERGENCY CALL BACK TO USER
EQUIPMENT
CROSS-REFERENCE TO RELATED APPLICATIONS The present application claims priority to U.S. Provisional Patent Application No.
60/944,258, filed 6/15/07 by Purnadi et al., entitled "System and Method for Indicating IMS Emergency Call Back to User Equipment" which is incorporated by reference herein as if reproduced in its entirety.
BACKGROUND The IP (Internet Protocol) Multimedia Subsystem (MS) is a standardized architecture for providing both mobile and fixed multimedia services that many telephony service providers are beginning to implement. The IMS architecture can include a collection of different functions (i.e., network elements) that communicate using standard protocols.
A user of an IMS network using a mobile device or any user equipment (UE) may place an emergency call, such as a 911 call (in North America) or a 112 call (in most of Europe). Such calls are typically handled by a Public Safety Answering Point (PSAP), which might coordinate an appropriate response to the emergency. After an emergency call is terminated, the PSAP may place a call back to the user for various reasons. For example, if the emergency call appears to have terminated abnormally, the PSAP might call the user back to determine if the user wishes to convey any additional information. Alternatively, the PSAP might call the user back to ask for information that was inadvertently not requested in the initial call. Other reasons for a call back from a PSAP to an emergency caller after the termination of an emergency call may be familiar to one of skill in the art.
BRIEF DESCRIPTION OF THE DRAWINGS
For a more complete understanding of this disclosure, reference is now made to the following brief description, taken in connection with the accompanying drawings and detailed description, wherein like reference numerals represent like parts.
Figure 1 is a diagram of an illustrative IP network including a user equipment and a Public Safety Answering Point according to an embodiment of the disclosure. Figure 2 is a sequence diagram illustrating a call flow according to an embodiment of the disclosure.
Figure 3 is a diagram of a wireless communications system including user equipment operable for some of the various embodiments of the disclosure. Figure 4 is a block diagram of user equipment operable for some of the various embodiments of the disclosure.
Figure 5 is a diagram of a software environment that may be implemented on user equipment operable for some of the various embodiments of the disclosure.
Figure 6 is an illustrative general purpose computer system suitable for some of the various embodiments of the disclosure.
DETAILED DESCRIPTION
It should be understood at the outset that although illustrative implementations of one or more embodiments of the present disclosure are provided below, the disclosed systems and/or methods may be implemented using any number of techniques, whether currently known or in existence. The disclosure should in no way be limited to the illustrative implementations, drawings, and techniques illustrated below, including the exemplary designs and implementations illustrated and described herein, but may be modified within the scope of the appended claims along with their full scope of equivalents. In an embodiment, a method is provided for indicating an IMS (Internet Protocol
Multimedia Subsystem) emergency call back to a user equipment and an access network. The method comprises including in a message from a PSAP (Public Safety Answering Point) to the user equipment and the access network an indication that the emergency call back is from the PSAP. In another embodiment, a user equipment is provided that includes a processor configured to recognize an IMS (Internet Protocol Multimedia Subsystem) call as an emergency call back from a PSAP.
In another embodiment, a system is provided that includes one or more processors and instructions. The instructions when executed by the one or more processors promote providing an emergency call back indicator in a message from a PSAP to user equipment (UE). When a PSAP attempts an IMS call back to a UE after an IMS emergency call from the UE to the PSAP is terminated, undesirable results may occur if the UE does not recognize that the call back is from the PSAP. For example, the UE may treat the call back as a regular call and place it on hold or call waiting, the call back could be blocked, or the UE might otherwise fail to respond appropriately to the call back. The present disclosure provides for indicating an IMS emergency call back from a PSAP to a UE by including in the call back an indication to the UE that the call back is from the PSAP. This allows the UE to distinguish between emergency call backs and regular calls. The indication or indicator that identifies the call to the UE as a call back from a PSAP may be associated with the call in various manners, some of which will be discussed in greater detail below. Others will readily suggest themselves to one skilled in the art in light of the present disclosure. Other techniques are provided in U.S. Patent Nos. 7,050,785 and 7,139,549, both by Islam et al, which are incorporated herein by reference for all purposes.
Figure 1 illustrates a system 10 including an IP (Internet Protocol) network 12, which may also include one or more components of an IMS network. A UE 14 is shown and may include any end user device or system (e.g., mobile phone, mobile wireless device (including digital, cellular, or dual mode devices) personal digital assistant, laptop/tablet/notebook computer, desktop computer, etc.) that connects to an IMS network. A CSCF (Call Session Control Function) (not explicitly shown) is a well known element in an IMS network responsible, for example, for maintaining a SIP (Session Initiation Protocol) call and providing session control for subscribers accessing services within an IMS network.
The UE 14 communicates via an access network 15 with a P-CSCF (Proxy CSCF) 16. The access network 15 might be any well known set of components, such as base stations and other radio transmission and reception equipment, that can promote wireless connections to subsequent network components. The P-CSCF 16 is a SIP proxy that may be the first point of contact for the IMS terminal and may be located in the visited network in full IMS networks or in the home network if the visited network is not yet IMS-compliant. The P-CSCF 16 communicates with an S-CSCF (Serving CSCF) 18. The S-CSCF 18 is a SIP server that may be located in the home network and that may perform session control, downloading and uploading of user profiles, and other functions. The S-CSCF 18 communicates with an E- CSCF (Emergency CSCF) 20. The E-CSCF 20 provides session control functions for a PSAP (Public Safety Answering Point) 22, which may be a 911 system or another emergency call center or system.
To make an emergency or 911 call, the UE 14 might communicate with the PSAP 22 via the P-CSCF 16, S-CSCF 18, and E-CSCF 20. However, communication via the P-CSCF 16 might occur only when the UE 14 is roaming. When the UE 14 is in its home network, there may be no need for the P-CSCF 16, and the UE 14 might communicate directly with the S- CSCF 18. Hereinafter, any communication that is described as occurring via the P-CSCF 16 should be understood as possibly occurring without the presence of the P-CSCF 16. Current 3GPP (3rd Generation Partnership Project) and 3GPP2 (3rd Generation
Partnership Project 2) specifications (TS 23.167 in 3GPP and X.P0049 in 3GPP2) do not specify a method for the UE 14 to determine whether an incoming call is in fact a call back from an emergency system, such as the PSAP 22. According to one embodiment, the PSAP 22 provides an IMS emergency call back message 30, such as a SIP Invite, that includes an emergency call back indication or indicator 32. The UE 14 can use the indicator 32 to identify a call as an IMS emergency call back from the PSAP 22 and can then respond appropriately to the call back. For example, the UE 14 might use the indicator 32 to set a proper priority during bearer setup with the access network 15, might drop and block other calls if necessary, or might take other actions to promote or increase the likelihood of successfully completing the emergency call back. The indicator 32 may also allow the UE 14 to provide events, such as audible or video displayed alerts, that notify the UE user about the incoming emergency call back.
The UE 14 may also use the indicator 32 to trigger an action if the UE user has not responded to the call back after a certain time has elapsed. A failure to answer an emergency call back in a timely manner might be an indication that the user is incapacitated or is otherwise in need of emergency services. When no response to an emergency call back occurs within a predefined length of time after the indicator 32 is received, the UE 14 might initiate an automatic reply to the PSAP 22 that indicates that the user is unable to respond, might send the location coordinates of the UE 14, might send an automated message to another emergency system, or might trigger other actions. For example, the UE 14 might complete the call without physical input from the user, which might be useful when the user is unable to physically activate the UE 14 to receive the call. The P-CSCF 16 can provide the emergency call back indicator 32 to the access network 15 and the access network 15 can use the emergency call back indicator 32 to prepare and prioritize the appropriate resources for the emergency call back.
The emergency call back indicator 32 may be conveyed based on the current specifications in a variety of manners. However, the present disclosure is not so limited and is applicable in a variety of different systems and environments. In one embodiment, the indicator 32 may be provided by including the PSAP public identifier (PSAP PUID) in a SIP message sent from the PSAP 22 to the UE 14 after termination of an emergency call from the UE 14. More specifically, the PSAP PUID could be included in a SIP Invite message as the indicator 32. In this case, it may be useful for the PSAP PUID to have a standard naming convention or format, such as name@sos.domain, psap@domain, and so on, that identifies the PSAP 22 as an emergency-related entity. That is, words or arrangements of letters, numbers, or other characters, such as 'psap', 'sos', or 'emergency', might be used in the SIP Invite to indicate that the message 30 is from an emergency system, such as the PSAP 22.
The PSAP PUID may be provided in various locations in the SIP Invite message sent from the PSAP 22 to the UE 14. For example, the PSAP PUID could be placed in the 'From Header' that typically provides information on the identify of the sender of a SIP message. The standardized PSAP PUID format in the SIP Invite 'From Header' may make the SIP Invite readily recognizable by the UE 14 as a message associated with an emergency call back from PSAP 22. That is, the UE 14 might check the 'From Header' for a name or string, such as 'psap', 'sos', or 'emergency', that indicates that the SIP Invite is from the PSAP 22. If such a string is found, the UE 14 knows that the message is from the PSAP 22 and responds accordingly. The UE 14 might check every SIP Invite message for the name or string or might check only for some period of time after the UE 14 places a 911 or other emergency call. hi another embodiment, the UE emergency public identifier (ePUID) may be used as the indicator 32. As background, the UE 14 currently obtains an ePUID, which is different from the standard PUID, only when it performs an IMS emergency registration. However, under the current guidelines, the UE 14 performs an IMS emergency registration only when the UE 14 places an emergency call while outside its home network or only when the UE 14 does not have enough credentials to perform IMS regular registration. Therefore, the ePUID might not always be available for use as the indicator 32.
The present embodiment provides that the UE 14 performs an emergency IMS registration whenever the UE 14 places an emergency call, regardless of whether it is in its home network or roaming and regardless of whether it has enough credentials for regular registration. The UE 14 would then have an ePUID even when it makes an emergency call from within its home network and could provide the ePUID to the PSAP 22 whenever it makes an emergency call. When the PSAP 22 makes an emergency call back to the UE 14, the PSAP 22 could then use the ePUID as the indicator 32 in the message 30. More specifically, the ePUID could be placed in the SIP Invite 'To Header', which identifies the recipient of a SIP message. When the UE 14 receives a message that includes its own ePUID, such as a SIP Invite that has the UE ePUID in the 'To Header1, the UE 14 could recognize the message as being associated with an emergency call back from the PSAP 22 and could respond appropriately.
In other embodiments, the emergency call back indicator 32 may be included in a SIP Invite from the PSAP 22 to the UE 14 in numerous other ways. For example, an explicit new emergency call back header might be added, or an implicit emergency call back indicator 32 might be placed inside an existing header, such as the P-Asserted-Identity header. Alternatively, other messages 30 may include or may be used as the indicator 32, or a myriad of other ways or techniques could be employed which will readily suggest themselves to one skilled in the art in view of the present disclosure.
Figure 2 illustrates an exemplary call flow diagram for a UE 14 that has previously initiated an IMS emergency call session using its standard PUID. In this embodiment, when the emergency call is terminated, the PSAP 22 attempts an emergency call back to the UE 14 using a SIP Invite message. The SIP Invite includes the UE PUID in the 'To Header' and includes a standardized or recognized PSAP PUID, such as name@sos. domain, in the 'From Header'. The standardized PSAP PUID format used in the 'From Header' is recognized by the P-CSCF 16 (or the S-CSCF 18 when the P-CSCF 16 is not present) and by the UE 14 as an indication of an emergency call back from the PSAP 22. The P-CSCF 16 or S-CSCF 20 triggers the access network 15 so UE 14 and the access network 15 may then set the highest priority for the call to ensure a successful emergency call back and/or may perform other actions, as discussed above.
At event 202, responsive to abnormal emergency call termination, or for some other reason, the PSAP 22 initiates a call back to the UE 14. The PSAP 22 forms a SIP Invite message that includes the UE PUID in the 'To Header' and uses the standardized or recognized PSAP PUE) format as the indicator in the 'From Header'. In this example, the PSAP PUID uses name@sos.domain as the standard format. The 'sos' in the SIP Invite originating from the PSAP 22 indicates to the UE 14 that this is an emergency call back. However, other parameters placed in other locations in the SIP Invite message or in other messages may also be used as the indicator. The SIP Invite formed in this manner is then sent to the E-CSCF 20.
At event 204, the E-CSCF 20 forwards the SIP Invite to the S-CSCF 18. At event 206, the S-CSCF 18 forwards the SIP Invite to the P-CSCF 16. At event 208, the P-CSCF 16 forwards the SEP Invite to the UE 14. The P-CSCF 16 may use the emergency call back indicator as a trigger to inform an access network to prepare and prioritize resources for the emergency call back. At event 210, the UE 14 examines the 'From Header' in the incoming SIP Invite and recognizes 'sos' as the standardized format indicating that the SIP Invite is from the PSAP 22 and is associated with an emergency call back. The UE 14 may then use this indication to put the call in the highest priority to assure a successful emergency call back. The UE 14 may take other actions as well, including dropping other ongoing calls, setting proper priority during the radio bearer setup procedure, and so on.
At event 212, the UE 14 forms a SIP 200OK message to respond to the SIP Invite. The UE 14 places the PSAP PUID in the 'To Header' and its own UE PUID in the 'From Header'. The SIP 200OK is then sent to the P-CSCF 16. As a note, according to the 3GPP2 specification, the P-CSCF 16 may not allow an emergency call initialization by means of a SIP Invite that has a PSAP PUID in the 'To Header'. However, the message sent at event 212 is not a SIP Invite initialization message, but instead may be a SIP 200OK. Therefore, as indicated at event 214, the P-CSCF 16 does allow the message that has the PSAP PUED in the 'To Header'. It should be noted that the P-CSCF 16 typically needs to be aware of and ready to receive the SEP 200OK or else it might reject the SEP 200OK. After the P-CSCF 16 has received the SEP Invite from the PSAP 22, the P-CSCF 16 can be made aware that the UE 14 might send the 200OK.
At events 216, 218, and 220, the P-CSCF 16 routes the SIP 200OK, via the S-CSCF 18 and the E-CSCF 20, to the PSAP 22. At event 222, the PSAP 22 forms a SIP ACK message to respond to the SIP 200OK. The PSAP 22 puts the UE PUID in the 'To Header' and its own PSAP PUID in the 'From Header' and sends the SIP ACK to the E-CSCF 20. At events 224, 226, and 228, the SIP ACK is then routed via the S-CSCF 18 and the P-CSCF 16 to the UE 14. At this point, the setup of the emergency call back is complete, as indicated at event 230. It should be appreciated that Figure 2 is merely illustrative of one call flow for one embodiment of the present disclosure and that the present disclosure is not limited to only the illustrated call flow. Other call flows would occur for the numerous other embodiments disclosed herein.
Figure 3 illustrates a wireless communications system including an embodiment of the UE 14. The UE 14 is operable for implementing aspects of the disclosure, but the disclosure should not be limited to these implementations. Though illustrated as a mobile phone, the UE 14 may take various forms including a wireless handset, a pager, a personal digital assistant (PDA), a portable computer, a tablet computer, or a laptop computer. Many suitable devices combine some or all of these functions. In some embodiments of the disclosure, the UE 14 is not a general purpose computing device like a portable, laptop or tablet computer, but rather is a special-purpose communications device such as a mobile phone, a wireless handset, a pager, a PDA, or a telecommunications device installed in a vehicle. In another embodiment, the UE 14 may be a portable, laptop or other computing device. The UE 14 may support specialized activities such as gaming, inventory control, job control, and/or task management functions, and so on.
The UE 14 includes a display 402. The UE 14 also includes a touch-sensitive surface, a keyboard or other input keys generally referred as 404 for input by a user. The keyboard may be a full or reduced alphanumeric keyboard such as QWERTY, Dvorak, AZERTY, and sequential types, or a traditional numeric keypad with alphabet letters associated with a telephone keypad. The input keys may include a trackwheel, an exit or escape key, a trackball, and other navigational or functional keys, which may be inwardly depressed to provide further input function. The UE 14 may present options for the user to select, controls for the user to actuate, and/or cursors or other indicators for the user to direct.
The UE 14 may further accept data entry from the user, including numbers to dial or various parameter values for configuring the operation of the UE 14. The UE 14 may further execute one or more software or firmware applications in response to user commands. These applications may configure the UE 14 to perform various customized functions in response to user interaction. Additionally, the UE 14 may be programmed and/or configured over-the-air, for example from a wireless base station, a wireless access point, or a peer UE 14.
Among the various applications executable by the UE 14 are a web browser, which enables the display 402 to show a web page. The web page may be obtained via wireless communications with a wireless network access node, a cell tower, a peer UE 14, or any other wireless communication network or system 400. The network 400 is coupled to a wired network 408, such as the Internet. Via the wireless link and the wired network, the UE 14 has access to information on various servers, such as a server 410. The server 410 may provide content that may be shown on the display 402. Alternately, the UE 14 may access the network 400 through a peer UE 14 acting as an intermediary, in a relay type or hop type of connection.
Figure 4 shows a block diagram of the UE 14. While a variety of known components of UEs 14 are depicted, in an embodiment a subset of the listed components and/or additional components not listed may be included in the UE 14. The UE 14 includes a digital signal processor (DSP) 502 and a memory 504. As shown, the UE 14 may further include an antenna and front end unit 506, a radio frequency (RF) transceiver 508, an analog baseband processing unit 510, a microphone 512, an earpiece speaker 514, a headset port 516, an input/output interface 518, a removable memory card 520, a universal serial bus (USB) port 522, a short range wireless communication sub-system 524, an alert 526, a keypad 528, a liquid crystal display (LCD), which may include a touch sensitive surface 530, an LCD controller 532, a charge-coupled device (CCD) camera 534, a camera controller 536, and a global positioning system (GPS) sensor 538. hi an embodiment, the UE 14 may include another kind of display that does not provide a touch sensitive screen. In an embodiment, the DSP 502 may communicate directly with the memory 504 without passing through the input/output interface 518. The DSP 502 or some other form of controller or central processing unit operates to control the various components of the UE 14 in accordance with embedded software or firmware stored in memory 504 or stored in memory contained within the DSP 502 itself. In addition to the embedded software or firmware, the DSP 502 may execute other applications stored in the memory 504 or made available via information carrier media such as portable data storage media like the removable memory card 520 or via wired or wireless network communications. The application software may comprise a compiled set of machine-readable instructions that configure the DSP 502 to provide the desired functionality, or the application software may be high-level software instructions to be processed by an interpreter or compiler to indirectly configure the DSP 502.
The antenna and front end unit 506 may be provided to convert between wireless signals and electrical signals, enabling the UE 14 to send and receive information from a cellular network or some other available wireless communications network or from a peer UE 14. In an embodiment, the antenna and front end unit 506 may include multiple antennas to support beam forming and/or multiple input multiple output (MIMO) operations. As is known to those skilled in the art, MEVlO operations may provide spatial diversity which can be used to overcome difficult channel conditions and/or increase channel throughput. The antenna and front end unit 506 may include antenna tuning and/or impedance matching components, RP power amplifiers, and/or low noise amplifiers. The RF transceiver 508 provides frequency shifting, converting received RF signals to baseband and converting baseband transmit signals to RF. hi some descriptions a radio transceiver or RF transceiver may be understood to include other signal processing functionality such as modulation/demodulation, coding/decoding, interleaving/deinterleaving, spreading/despreading, inverse fast Fourier transforming (IFFT)/fast Fourier transforming (FFT), cyclic prefix appending/removal, and other signal processing functions. For the purposes of clarity, the description here separates the description of this signal processing from the RF and/or radio stage and conceptually allocates that signal processing to the analog baseband processing unit 510 and/or the DSP 502 or other central processing unit, hi some embodiments, the RF Transceiver 508, portions of the Antenna and Front End 506, and the analog baseband processing unit 510 may be combined in one or more processing units and/or application specific integrated circuits (ASICs).
The analog baseband processing unit 510 may provide various analog processing of inputs and outputs, for example analog processing of inputs from the microphone 512 and the headset 516 and outputs to the earpiece 514 and the headset 516. To that end, the analog baseband processing unit 510 may have ports for connecting to the built-in microphone 512 and the earpiece speaker 514 that enable the UE 14 to be used as a cell phone. The analog baseband processing unit 510 may further include a port for connecting to a headset or other hands-free microphone and speaker configuration. The analog baseband processing unit 510 may provide digital-to-analog conversion in one signal direction and analog-to-digital conversion in the opposing signal direction, hi some embodiments, at least some of the functionality of the analog baseband processing unit 510 may be provided by digital processing components, for example by the DSP 502 or by other central processing units.
The DSP 502 may perform modulation/demodulation, coding/decoding, interleaving/deinterleaving, spreading/despreading, inverse fast Fourier transforming (IFFT)/fast Fourier transforming (FFT), cyclic prefix appending/removal, and other signal processing functions associated with wireless communications. In an embodiment, for example in a code division multiple access (CDMA) technology application, for a transmitter function the DSP 502 may perform modulation, coding, interleaving, and spreading, and for a receiver function the DSP 502 may perform despreading, deinterleaving, decoding, and demodulation. In another embodiment, for example in an orthogonal frequency division multiplex access (OFDMA) technology application, for the transmitter function the DSP 502 may perform modulation, coding, interleaving, inverse fast Fourier transforming, and cyclic prefix appending, and for a receiver function the DSP 502 may perform cyclic prefix removal, fast Fourier transforming, deinterleaving, decoding, and demodulation, hi other wireless technology applications, yet other signal processing functions and combinations of signal processing functions may be performed by the DSP 502.
The DSP 502 may communicate with a wireless network via the analog baseband processing unit 510. In some embodiments, the communication may provide Internet connectivity, enabling a user to gain access to content on the Internet and to send and receive e- mail or text messages. The input/output interface 518 interconnects the DSP 502 and various memories and interfaces. The memory 504 and the removable memory card 520 may provide software and data to configure the operation of the DSP 502. Among the interfaces may be the USB interface 522 and the short range wireless communication sub-system 524. The USB interface 522 may be used to charge the UE 14 and may also enable the UE 14 to function as a peripheral device to exchange information with a personal computer or other computer system. The short range wireless communication sub-system 524 may include an infrared port, a Bluetooth interface, an IEEE 802.11 compliant wireless interface, or any other short range wireless communication sub-system, which may enable the UE 14 to communicate wirelessly with other nearby mobile devices and/or wireless base stations.
The input/output interface 518 may further connect the DSP 502 to the alert 526 that, when triggered, causes the UE 14 to provide a notice to the user, for example, by ringing, playing a melody, or vibrating. The alert 526 may serve as a mechanism for alerting the user to any of various events such as an incoming call, a new text message, and an appointment reminder by silently vibrating, or by playing a specific pre-assigned melody for a particular caller.
The keypad 528 couples to the DSP 502 via the interface 518 to provide one mechanism for the user to make selections, enter information, and otherwise provide input to the UE 14. The keyboard 528 may be a full or reduced alphanumeric keyboard such as QWERTY, Dvorak, AZERTY and sequential types, or a traditional numeric keypad with alphabet letters associated with a telephone keypad. The input keys may include a trackwheel, an exit or escape key, a trackball, and other navigational or functional keys, which may be inwardly depressed to provide further input function. Another input mechanism may be the LCD 530, which may include touch screen capability and also display text and/or graphics to the user. The LCD controller 532 couples the DSP 502 to the LCD 530.
The CCD camera 534, if equipped, enables the UE 14 to take digital pictures. The DSP 502 communicates with the CCD camera 534 via the camera controller 536. In another embodiment, a camera operating according to a technology other than Charge Coupled Device cameras may be employed. The GPS sensor 538 is coupled to the DSP 502 to decode global positioning system signals, thereby enabling the UE 14 to determine its position. Various other peripherals may also be included to provide additional functions, e.g., radio and television reception.
Figure 5 illustrates a software environment 602 that may be implemented by the DSP 502. The DSP 502 executes operating system drivers 604 that provide a platform from which the rest of the software operates. The operating system drivers 604 provide drivers for the wireless device hardware with standardized interfaces that are accessible to application software. The operating system drivers 604 include application management services ("AMS") 606 that transfer control between applications running on the UE 14. Also shown in Figure 5 are a web browser application 608, a media player application 610, and Java applets 612. The web browser application 608 configures the UE 14 to operate as a web browser, allowing a user to enter information into forms and select links to retrieve and view web pages. The media player application 610 configures the UE 14 to retrieve and play audio or audiovisual media. The Java applets 612 configure the UE 14 to provide games, utilities, and other functionality. A component 614 might provide functionality related to emergency calls. The UE 14, P-CSCF 16, S-CSCF 18, E-CSCF 20, and PSAP 22, as well as other components described herein, may be implemented in whole or part on, or may include, a general-purpose computer with sufficient processing power, memory resources, and network throughput capability to handle the necessary workload placed upon it. Figure 6 illustrates a typical, general-purpose computer system 700 that may be suitable for implementing one or more embodiments disclosed herein. The computer system 700 includes a processor 720 (which may be referred to as a central processor unit or CPU) that is in communication with memory devices including secondary storage 750, read only memory (ROM) 740, random access memory (RAM) 730, input/output (I/O) devices 710, and network connectivity devices 760. The processor may be implemented as one or more CPU chips. The secondary storage 750 is typically comprised of one or more disk drives or tape drives and is used for non-volatile storage of data and as an over-flow data storage device if RAM 730 is not large enough to hold all working data. Secondary storage 750 may be used to store programs which are loaded into RAM 730 when such programs are selected for execution. The ROM 740 is used to store instructions and perhaps data which are read during program execution. ROM 740 is a non- volatile memory device which typically has a small memory capacity relative to the larger memory capacity of secondary storage. The RAM 730 is used to store volatile data and perhaps to store instructions. Access to both ROM 740 and RAM 730 is typically faster than to secondary storage 750.
I/O devices 710 may include printers, video monitors, liquid crystal displays (LCDs), touch screen displays, keyboards, keypads, switches, dials, mice, track balls, voice recognizers, card readers, paper tape readers, or other well-known input devices.
The network connectivity devices 760 may take the form of modems, modem banks, ethernet cards, universal serial bus (USB) interface cards, serial interfaces, token ring cards, fiber distributed data interface (FDDI) cards, wireless local area network (WLAN) cards, radio transceiver cards such as code division multiple access (CDMA) and/or global system for mobile communications (GSM) radio transceiver cards, and other well-known network devices. These network connectivity 760 devices may enable the processor 720 to communicate with an Internet or one or more intranets. With such a network connection, it is contemplated that the processor 720 might receive information from the network, or might output information to the network in the course of performing the above-described method steps. Such information, which is often represented as a sequence of instructions to be executed using processor 720, may be received from and outputted to the network, for example, in the form of a computer data signal embodied in a carrier wave.
Such information, which may include data or instructions to be executed using processor 720 for example, may be received from and outputted to the network, for example, in the form of a computer data baseband signal or signal embodied in a carrier wave. The baseband signal or signal embodied in the carrier wave generated by the network connectivity 760 devices may propagate in or on the surface of electrical conductors, in coaxial cables, in waveguides, in optical media, for example optical fiber, or in the air or free space. The information contained in the baseband signal or signal embedded in the carrier wave may be ordered according to different events, as may be desirable for either processing or generating the information or transmitting or receiving the information. The baseband signal or signal embedded in the carrier wave, or other types of signals currently used or hereafter developed, referred to herein as the transmission medium, may be generated according to several methods well known to one skilled in the art. The processor 720 executes instructions, codes, computer programs, scripts which it accesses from hard disk, floppy disk, optical disk (these various disk based systems may all be considered secondary storage 750), ROM 740, RAM 730, or the network connectivity devices 760. Although only one processor 720 is shown, multiple processors may be present. Instructions or processing discussed as accomplished by the processor may be simultaneously, serially, or otherwise a processed by one or more processors.
While several embodiments have been provided in the present disclosure, it should be understood that the disclosed systems and methods may be embodied in many other specific forms without departing from the spirit or scope of the present disclosure. The present examples are to be considered as illustrative and not restrictive, and the intention is not to be limited to the details given herein. For example, the various elements or components may be combined or integrated in another system or certain features may be omitted, or not implemented.
Also, techniques, systems, subsystems and methods described and illustrated in the various embodiments as discrete or separate may be combined or integrated with other systems, modules, techniques, or methods without departing from the scope of the present disclosure. Other items shown or discussed as coupled or directly coupled or communicating with each other may be indirectly coupled or communicating through some interface, device, or intermediate component, whether electrically, mechanically, or otherwise. Other examples of changes, substitutions, and alterations are ascertainable by one skilled in the art and could be made without departing from the spirit and scope disclosed herein.

Claims

CLAIMS What is claimed is:
1. A method for indicating an IMS (Internet Protocol Multimedia Subsystem) emergency call back to a user equipment and an access network, comprising: including in a message from a PSAP (Public Safety Answering Point) to the user equipment and the access network an indication that the emergency call back is from the PSAP.
2. The method of claim 1, wherein the message is a SIP (Session Initiation Protocol) Invite message.
3. The method of claim 1, wherein the indication is included in a From Header.
4. The method of claim 1, wherein the indication is a string of characters that identifies the PSAP as an emergency-related entity.
5. The method of claim 1, wherein the indication is included in a To Header.
6. The method of claim 1, wherein the indication is an emergency public identifier of the user equipment.
7. The method of claim 6, wherein the emergency public identifier is created whenever the user equipment initiates an IMS emergency call.
8. The method of claim 1, further comprising the user equipment and the access network responding to the indication in a manner that promotes a successful completion of the emergency call back.
9. The method of claim 1, further comprising the user equipment triggering an autonomous action when the user equipment does not receive an input in response to the emergency call back within a predefined length of time after the user equipment receives the indication.
10. The method of claim 9, wherein the autonomous action is at least one of: sending an automated message to the PSAP; sending a location of the user equipment to the PSAP; and sending an automated message to an emergency-related entity other than the PSAP.
11. The method of claim 2, wherein the user equipment inspects all incoming SIP Invite messages for the indication, and wherein a Proxy Call Session Control Function inspects all incoming SIP Invite messages for the indication to inform the access network to prepare and prioritize resources for the emergency call back.
12. The method of claim 2, wherein the user equipment inspects incoming SIP Invite messages for the indication only for a predefined length of time after the user equipment initiates an IMS emergency call to the PSAP.
13. A user equipment, comprising: a processor configured to recognize an IMS (Internet Protocol Multimedia Subsystem) call as an emergency call back from a PSAP (Public Safety Answering Point).
14. The user equipment of claim 13, wherein the processor recognizes the IMS call as the emergency call back from the PSAP by the IMS call including an emergency call back indicator.
15. The user equipment of claim 14, wherein the emergency call back indicator is a string of characters that identifies the PSAP as an emergency-related entity and that is included in a SIP (Session Initiation Protocol) Invite message from the PSAP to the user equipment.
16. The user equipment of claim 14, wherein the emergency call back indicator is included in a From Header.
17. The user equipment of claim 14, wherein the emergency call back indicator is an emergency public identifier of the user equipment that is included in a To Header.
18. The user equipment of claim 17, wherein the emergency public identifier is created whenever the user equipment initiates an IMS emergency call.
19. The user equipment of claim 14, wherein the user equipment triggers an autonomous
5 action when the user equipment does not receive an input in response to the emergency call back within a predefined length of time after the user equipment receives the emergency call back indicator.
20. The user equipment of claim 19, wherein the autonomous action is at least one of: 10 sending an automated message to the PSAP; sending a location of the user equipment to the PSAP; and sending an automated message to an emergency-related entity other than the PSAP.
21. The user equipment of claim 14, wherein a Proxy Call Session Control Function inspects [ 5 all incoming SIP Invite messages for the emergency call back indicator to inform the access network to prepare and prioritize resources for the emergency call back.
22. A system, comprising: one or more processors; and .0 instructions that when executed by the one or more processors promote providing an emergency call back indicator in a message from a PSAP (Public Safety Answering Point) to user equipment.
23. The system of claim 22, wherein the emergency call back indicator is one of:
.5 a string of characters that identifies the PSAP as an emergency-related entity and that is included in a From Header of a SIP (Session Initiation Protocol) Invite message from the PSAP to the user equipment; and an emergency public identifier of the user equipment that is included in a To Header of the SIP Invite message and that is created whenever the user equipment initiates an
50 IMS emergency call.
24. The system of claim 22, wherein the user equipment triggers an autonomous action when the user equipment does not receive an input in response to the emergency call back within a predefined length of time after the user equipment receives the emergency call back indicator.
25. The system of claim 24, wherein the autonomous action is at least one of: sending an automated message to the PSAP; sending a location of the user equipment to the PSAP; and sending an automated message to an emergency-related entity other than the PSAP.
PCT/CA2007/002176 2007-06-15 2007-12-04 System and method for indicating emergency call back to user equipment WO2008151406A1 (en)

Priority Applications (6)

Application Number Priority Date Filing Date Title
KR1020127007358A KR101162903B1 (en) 2007-06-15 2007-12-04 System and method for indicating emergency call back to user equipment
CA2690236A CA2690236C (en) 2007-06-15 2007-12-04 System and method for indicating emergency call back to user equipment
KR1020107000771A KR101162847B1 (en) 2007-06-15 2007-12-04 System and method for indicating emergency call back to user equipment
MX2009013633A MX2009013633A (en) 2007-06-15 2007-12-04 System and method for indicating emergency call back to user equipment.
EP07855458A EP2165489A4 (en) 2007-06-15 2007-12-04 System and method for indicating emergency call back to user equipment
CN200780100171.XA CN101772929B (en) 2007-06-15 2007-12-04 System and method for indicating emergency call back to user equipment

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US94425807P 2007-06-15 2007-06-15
US60/944,258 2007-06-15

Publications (2)

Publication Number Publication Date
WO2008151406A1 true WO2008151406A1 (en) 2008-12-18
WO2008151406A8 WO2008151406A8 (en) 2010-01-28

Family

ID=40129161

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CA2007/002176 WO2008151406A1 (en) 2007-06-15 2007-12-04 System and method for indicating emergency call back to user equipment

Country Status (7)

Country Link
US (1) US9185216B2 (en)
EP (1) EP2165489A4 (en)
KR (2) KR101162847B1 (en)
CN (1) CN101772929B (en)
CA (1) CA2690236C (en)
MX (1) MX2009013633A (en)
WO (1) WO2008151406A1 (en)

Cited By (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2009137617A1 (en) * 2008-05-07 2009-11-12 Qualcomm Incorporated System, apparatus and method to enable mobile stations to identify calls based on predetermined values set in a call header
WO2012046100A1 (en) * 2010-10-05 2012-04-12 Nokia Corporation Single radio voice call continuity for emergency callback or click-to-dial sessions
WO2012097127A1 (en) * 2011-01-14 2012-07-19 Interdigital Patent Holdings, Inc. Identifying public safety answering point (psap) callbacks in internet protocol (ip) multimedia subsystem (ims) emergency services
US20120225632A1 (en) * 2011-03-03 2012-09-06 Telefonaktiebolaget L M Ericsson (Publ) Methods, devices and computer programs for supporting emergency communications
EP2648398A1 (en) * 2012-04-04 2013-10-09 Sierra Wireless Method for filtering incoming calls to be performed by an in-vehicle device
US9137385B2 (en) 2006-11-02 2015-09-15 Digifonica (International) Limited Determining a time to permit a communications session to be conducted
US9143608B2 (en) 2006-11-29 2015-09-22 Digifonica (International) Limited Intercepting voice over IP communications and other data communications
US9154417B2 (en) 2009-09-17 2015-10-06 Digifonica (International) Limited Uninterrupted transmission of internet protocol transmissions during endpoint changes
US9565307B2 (en) 2007-03-26 2017-02-07 Voip-Pal.Com, Inc. Emergency assistance calling for voice over IP communications systems
TWI697221B (en) * 2015-08-07 2020-06-21 美商蘋果公司 Ims emergency call routing techniques
US10880721B2 (en) 2008-07-28 2020-12-29 Voip-Pal.Com, Inc. Mobile gateway

Families Citing this family (84)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102006019719A1 (en) * 2006-04-27 2007-10-31 Siemens Ag Emergency call connection installing method, involves avoiding emergency call connection on Internet protocol multimedia system registration of equipment at system for emergency call connection, if equipment is already registered at system
EP2375629B1 (en) * 2006-08-16 2014-12-24 Huawei Technologies Co., Ltd. Method and apparatus for transmitting/receiving in emergency services
US10469556B2 (en) 2007-05-31 2019-11-05 Ooma, Inc. System and method for providing audio cues in operation of a VoIP service
US9106742B2 (en) * 2007-11-21 2015-08-11 At&T Intellectual Property Ii, L.P. Devices, systems, and/or methods regarding telecommunications addressing
US20090149136A1 (en) * 2007-12-05 2009-06-11 Broadcom Corporation Terminal with Programmable Antenna and Methods for use Therewith
EP2266269B1 (en) 2008-04-02 2019-01-02 Twilio Inc. System and method for processing telephony sessions
US8837465B2 (en) 2008-04-02 2014-09-16 Twilio, Inc. System and method for processing telephony sessions
US8478226B2 (en) 2008-06-02 2013-07-02 Research In Motion Limited Updating a request related to an IMS emergency session
KR101281844B1 (en) 2008-06-02 2013-08-23 리서치 인 모션 리미티드 System and method for managing emergency requests
US9602552B2 (en) * 2008-06-02 2017-03-21 Blackberry Limited Coding and behavior when receiving an IMS emergency session indicator from authorized source
US20090296689A1 (en) 2008-06-02 2009-12-03 Research In Motion Limited Privacy-Related Requests for an IMS Emergency Session
EP2335402A4 (en) 2008-10-01 2013-04-24 Twilio Inc Telephony web event system and method
CA2789942C (en) 2009-03-02 2017-05-23 Jeffrey Lawson Method and system for a multitenancy telephone network
US9432409B2 (en) * 2009-03-12 2016-08-30 At&T Intellectual Property I, L.P. Apparatus and method for managing emergency calls
US8369822B2 (en) * 2009-05-28 2013-02-05 At&T Intellectual Property I, Lp Systems and methods for providing emergency callback procedures
US9210275B2 (en) 2009-10-07 2015-12-08 Twilio, Inc. System and method for running a multi-module telephony application
US9560509B2 (en) * 2009-11-02 2017-01-31 Telefonaktiebolaget Lm Ericsson (Publ) Emergency signalling in an IP multimedia subsystem network
JP5470464B2 (en) * 2009-11-02 2014-04-16 テレフオンアクチーボラゲット エル エム エリクソン(パブル) Emergency signaling of IP multimedia subsystem network
US9459925B2 (en) 2010-06-23 2016-10-04 Twilio, Inc. System and method for managing a computing cluster
US9459926B2 (en) 2010-06-23 2016-10-04 Twilio, Inc. System and method for managing a computing cluster
US20120208495A1 (en) 2010-06-23 2012-08-16 Twilio, Inc. System and method for monitoring account usage on a platform
US9590849B2 (en) 2010-06-23 2017-03-07 Twilio, Inc. System and method for managing a computing cluster
US9338064B2 (en) 2010-06-23 2016-05-10 Twilio, Inc. System and method for managing a computing cluster
US8838707B2 (en) 2010-06-25 2014-09-16 Twilio, Inc. System and method for enabling real-time eventing
CN101998338A (en) * 2010-11-15 2011-03-30 中兴通讯股份有限公司 Implementation method for emergency call callback and emergency call callback system
US8965325B2 (en) * 2010-11-23 2015-02-24 Verizon Patent And Licensing Inc. Enabling emergency call back to a user device
US9173077B2 (en) * 2010-12-17 2015-10-27 Telefonaktiebolaget L M Ericsson (Publ) Method in a UE, a network node and a client node in a wireless communications network
US8649268B2 (en) 2011-02-04 2014-02-11 Twilio, Inc. Method for processing telephony sessions of a network
US9648006B2 (en) 2011-05-23 2017-05-09 Twilio, Inc. System and method for communicating with a client application
US20140044123A1 (en) 2011-05-23 2014-02-13 Twilio, Inc. System and method for real time communicating with a client application
WO2012162397A1 (en) 2011-05-23 2012-11-29 Twilio, Inc. System and method for connecting a communication to a client
EP2759123B1 (en) 2011-09-21 2018-08-15 Twilio, Inc. System and method for authorizing and connecting application developers and users
US10182147B2 (en) 2011-09-21 2019-01-15 Twilio Inc. System and method for determining and communicating presence information
US9495227B2 (en) 2012-02-10 2016-11-15 Twilio, Inc. System and method for managing concurrent events
US9240941B2 (en) 2012-05-09 2016-01-19 Twilio, Inc. System and method for managing media in a distributed communication network
US20130304928A1 (en) 2012-05-09 2013-11-14 Twilio, Inc. System and method for managing latency in a distributed telephony network
US9602586B2 (en) 2012-05-09 2017-03-21 Twilio, Inc. System and method for managing media in a distributed communication network
US9247062B2 (en) 2012-06-19 2016-01-26 Twilio, Inc. System and method for queuing a communication session
US8737962B2 (en) 2012-07-24 2014-05-27 Twilio, Inc. Method and system for preventing illicit use of a telephony platform
US8938053B2 (en) 2012-10-15 2015-01-20 Twilio, Inc. System and method for triggering on platform usage
US8948356B2 (en) 2012-10-15 2015-02-03 Twilio, Inc. System and method for routing communications
US9253254B2 (en) 2013-01-14 2016-02-02 Twilio, Inc. System and method for offering a multi-partner delegated platform
US9282124B2 (en) * 2013-03-14 2016-03-08 Twilio, Inc. System and method for integrating session initiation protocol communication in a telecommunications platform
US9160696B2 (en) 2013-06-19 2015-10-13 Twilio, Inc. System for transforming media resource into destination device compatible messaging format
US9225840B2 (en) 2013-06-19 2015-12-29 Twilio, Inc. System and method for providing a communication endpoint information service
US9338280B2 (en) 2013-06-19 2016-05-10 Twilio, Inc. System and method for managing telephony endpoint inventory
US9483328B2 (en) 2013-07-19 2016-11-01 Twilio, Inc. System and method for delivering application content
US9338018B2 (en) 2013-09-17 2016-05-10 Twilio, Inc. System and method for pricing communication of a telecommunication platform
US9137127B2 (en) 2013-09-17 2015-09-15 Twilio, Inc. System and method for providing communication platform metadata
US9274858B2 (en) 2013-09-17 2016-03-01 Twilio, Inc. System and method for tagging and tracking events of an application platform
US9386148B2 (en) 2013-09-23 2016-07-05 Ooma, Inc. Identifying and filtering incoming telephone calls to enhance privacy
US9325624B2 (en) 2013-11-12 2016-04-26 Twilio, Inc. System and method for enabling dynamic multi-modal communication
US9553799B2 (en) 2013-11-12 2017-01-24 Twilio, Inc. System and method for client communication in a distributed telephony network
US9344573B2 (en) 2014-03-14 2016-05-17 Twilio, Inc. System and method for a work distribution service
US9226217B2 (en) 2014-04-17 2015-12-29 Twilio, Inc. System and method for enabling multi-modal communication
US10769931B2 (en) 2014-05-20 2020-09-08 Ooma, Inc. Network jamming detection and remediation
US10553098B2 (en) * 2014-05-20 2020-02-04 Ooma, Inc. Appliance device integration with alarm systems
US9633547B2 (en) 2014-05-20 2017-04-25 Ooma, Inc. Security monitoring and control
US9516101B2 (en) 2014-07-07 2016-12-06 Twilio, Inc. System and method for collecting feedback in a multi-tenant communication platform
US9774687B2 (en) 2014-07-07 2017-09-26 Twilio, Inc. System and method for managing media and signaling in a communication platform
US9246694B1 (en) 2014-07-07 2016-01-26 Twilio, Inc. System and method for managing conferencing in a distributed communication network
US9251371B2 (en) 2014-07-07 2016-02-02 Twilio, Inc. Method and system for applying data retention policies in a computing platform
US11330100B2 (en) 2014-07-09 2022-05-10 Ooma, Inc. Server based intelligent personal assistant services
WO2016043728A1 (en) * 2014-09-17 2016-03-24 Nokia Technologies Oy Emergency call handling using over-the-top services
WO2016065080A1 (en) 2014-10-21 2016-04-28 Twilio, Inc. System and method for providing a miro-services communication platform
US9756664B2 (en) * 2014-11-24 2017-09-05 Qualcomm Incorporated Methods of supporting location and emergency calls for an over-the-top service provider
US10097979B2 (en) 2014-11-24 2018-10-09 Qualcomm Incorporated Location by reference for an over-the-top emergency call
US9477975B2 (en) 2015-02-03 2016-10-25 Twilio, Inc. System and method for a media intelligence platform
US10009286B2 (en) 2015-05-08 2018-06-26 Ooma, Inc. Communications hub
US10771396B2 (en) 2015-05-08 2020-09-08 Ooma, Inc. Communications network failure detection and remediation
US10911368B2 (en) 2015-05-08 2021-02-02 Ooma, Inc. Gateway address spoofing for alternate network utilization
US11171875B2 (en) 2015-05-08 2021-11-09 Ooma, Inc. Systems and methods of communications network failure detection and remediation utilizing link probes
US10419891B2 (en) 2015-05-14 2019-09-17 Twilio, Inc. System and method for communicating through multiple endpoints
US9948703B2 (en) 2015-05-14 2018-04-17 Twilio, Inc. System and method for signaling through data storage
US10116796B2 (en) 2015-10-09 2018-10-30 Ooma, Inc. Real-time communications-based internet advertising
US10659349B2 (en) 2016-02-04 2020-05-19 Twilio Inc. Systems and methods for providing secure network exchanged for a multitenant virtual private cloud
US10063713B2 (en) 2016-05-23 2018-08-28 Twilio Inc. System and method for programmatic device connectivity
US10686902B2 (en) 2016-05-23 2020-06-16 Twilio Inc. System and method for a multi-channel notification service
US20190069142A1 (en) * 2017-08-31 2019-02-28 T-Mobile Usa, Inc. Real time text transmission before establishing a primary communication session
US10433145B2 (en) 2017-12-22 2019-10-01 At&T Intellectual Property I, L.P. System and method for device-based E911 call trigger
US10506412B2 (en) 2018-01-16 2019-12-10 Qualcomm Incorporated Methods and systems for a connected building emergency service
KR20190125662A (en) 2018-04-30 2019-11-07 노한숙 Panel Using Wasted Material And Apparatus And Method For Manufacturing The Same
US11394752B2 (en) * 2018-11-05 2022-07-19 T-Mobile Usa, Inc. Dedicated user priority message
EP4007323B1 (en) * 2020-11-30 2024-02-28 Atos Public Safety LLC Computer-implemented method of processing an emergency call and emergency communication network

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1124394A1 (en) * 2000-01-31 2001-08-16 Lucent Technologies Inc. Method and apparatus for re-establishing a call in a communication system
US20040176066A1 (en) * 2003-02-07 2004-09-09 Charles Binzel Priority E911 call back during access class restrictions
US7139549B2 (en) * 2003-12-08 2006-11-21 Research In Motion Limited Apparatus and method of explicit indication of call from emergency call center
US20070268992A1 (en) * 2006-05-19 2007-11-22 Stuart Owen Goldman Method and system for providing packet data services

Family Cites Families (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8229389B2 (en) * 2003-10-17 2012-07-24 Apple Inc. Method for obtaining location information for emergency services in wireless multimedia networks
US20060072547A1 (en) * 2004-09-29 2006-04-06 Lucent Technologies Inc. Systems and methods for serving VolP emergency calls
EP1662820A1 (en) 2004-11-25 2006-05-31 Siemens Aktiengesellschaft Transmission of service-relevant access information on authentication of a terminal at an access device of a telecommunications network
KR101030627B1 (en) 2005-08-02 2011-04-20 콸콤 인코포레이티드 Voip emergency call handling
US10178522B2 (en) * 2005-08-02 2019-01-08 Qualcomm Incorporated VoIP emergency call support
US7676234B2 (en) * 2005-11-23 2010-03-09 Research In Motion Limited Routing of a short message originated by a mobile device
US20070117539A1 (en) * 2005-11-23 2007-05-24 Research In Motion Limited Notification of a received message in a wireless mobile communication device based upon authentication
US20070149166A1 (en) * 2005-12-23 2007-06-28 Telefonaktiebolaget Lm Ericsson (Publ) Voice call continuity for emergency calls
US7764945B2 (en) * 2006-03-08 2010-07-27 Cisco Technology, Inc. Method and apparatus for token distribution in session for future polling or subscription
EP2375629B1 (en) * 2006-08-16 2014-12-24 Huawei Technologies Co., Ltd. Method and apparatus for transmitting/receiving in emergency services
US20080123821A1 (en) * 2006-11-29 2008-05-29 Stuart Owen Goldman Barge-in capability for emergency call returns

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1124394A1 (en) * 2000-01-31 2001-08-16 Lucent Technologies Inc. Method and apparatus for re-establishing a call in a communication system
US20040176066A1 (en) * 2003-02-07 2004-09-09 Charles Binzel Priority E911 call back during access class restrictions
US7139549B2 (en) * 2003-12-08 2006-11-21 Research In Motion Limited Apparatus and method of explicit indication of call from emergency call center
US20070268992A1 (en) * 2006-05-19 2007-11-22 Stuart Owen Goldman Method and system for providing packet data services

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP2165489A4 *

Cited By (36)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9137385B2 (en) 2006-11-02 2015-09-15 Digifonica (International) Limited Determining a time to permit a communications session to be conducted
US11171864B2 (en) 2006-11-02 2021-11-09 Voip-Pal.Com, Inc. Determining a time to permit a communications session to be conducted
US10218606B2 (en) 2006-11-02 2019-02-26 Voip-Pal.Com, Inc. Producing routing messages for voice over IP communications
US9179005B2 (en) 2006-11-02 2015-11-03 Digifonica (International) Limited Producing routing messages for voice over IP communications
US9998363B2 (en) 2006-11-02 2018-06-12 Voip-Pal.Com, Inc. Allocating charges for communications services
US9948549B2 (en) 2006-11-02 2018-04-17 Voip-Pal.Com, Inc. Producing routing messages for voice over IP communications
US9935872B2 (en) 2006-11-02 2018-04-03 Voip-Pal.Com, Inc. Producing routing messages for voice over IP communications
US9826002B2 (en) 2006-11-02 2017-11-21 Voip-Pal.Com, Inc. Producing routing messages for voice over IP communications
US9813330B2 (en) 2006-11-02 2017-11-07 Voip-Pal.Com, Inc. Producing routing messages for voice over IP communications
US9537762B2 (en) 2006-11-02 2017-01-03 Voip-Pal.Com, Inc. Producing routing messages for voice over IP communications
US10038779B2 (en) 2006-11-29 2018-07-31 Voip-Pal.Com, Inc. Intercepting voice over IP communications and other data communications
US9143608B2 (en) 2006-11-29 2015-09-22 Digifonica (International) Limited Intercepting voice over IP communications and other data communications
US9549071B2 (en) 2006-11-29 2017-01-17 Voip-Pal.Com, Inc. Intercepting voice over IP communications and other data communications
US9565307B2 (en) 2007-03-26 2017-02-07 Voip-Pal.Com, Inc. Emergency assistance calling for voice over IP communications systems
US11172064B2 (en) 2007-03-26 2021-11-09 Voip-Pal.Com, Inc. Emergency assistance calling for voice over IP communications systems
US9706378B2 (en) 2008-05-07 2017-07-11 Qualcomm Incorporated System, apparatus and method to enable mobile stations to identify calls based on predetermined values set in a call header
US9148769B2 (en) 2008-05-07 2015-09-29 Qualcomm Incorporated System, apparatus and method to enable mobile stations to identify calls based on predetermined values set in a call header
WO2009137617A1 (en) * 2008-05-07 2009-11-12 Qualcomm Incorporated System, apparatus and method to enable mobile stations to identify calls based on predetermined values set in a call header
US10880721B2 (en) 2008-07-28 2020-12-29 Voip-Pal.Com, Inc. Mobile gateway
US10021729B2 (en) 2009-09-17 2018-07-10 Voip-Pal.Com, Inc. Uninterrupted transmission of internet protocol transmissions during endpoint changes
US9154417B2 (en) 2009-09-17 2015-10-06 Digifonica (International) Limited Uninterrupted transmission of internet protocol transmissions during endpoint changes
US10932317B2 (en) 2009-09-17 2021-02-23 VolP-Pal.com, Inc. Uninterrupted transmission of internet protocol transmissions during endpoint changes
WO2012046100A1 (en) * 2010-10-05 2012-04-12 Nokia Corporation Single radio voice call continuity for emergency callback or click-to-dial sessions
US9143989B2 (en) 2010-10-05 2015-09-22 Nokia Technologies Oy Single radio voice call continuity for emergency callback or click-to-dial sessions
US8565714B2 (en) 2011-01-14 2013-10-22 Interdigital Patent Holdings, Inc. Identifying public safety answering point (PSAP) callbacks in internet protocol (IP) multimedia subsystem (IMS) emergency services
WO2012097127A1 (en) * 2011-01-14 2012-07-19 Interdigital Patent Holdings, Inc. Identifying public safety answering point (psap) callbacks in internet protocol (ip) multimedia subsystem (ims) emergency services
CN103416100B (en) * 2011-03-03 2017-02-15 瑞典爱立信有限公司 Methods, devices, system and computer program products for supporting the re-establishment of an emergency communication
CN103416100A (en) * 2011-03-03 2013-11-27 瑞典爱立信有限公司 Methods, devices, system and computer program products for supporting the re-establishment of an emergency communication
WO2012116762A1 (en) * 2011-03-03 2012-09-07 Telefonaktiebolaget L M Ericsson (Publ) Methods, devices, system and computer program products for supporting the re -establishment of an emergency communication
US20120225632A1 (en) * 2011-03-03 2012-09-06 Telefonaktiebolaget L M Ericsson (Publ) Methods, devices and computer programs for supporting emergency communications
US8913979B2 (en) 2011-03-03 2014-12-16 Telefonaktiebolaget L M Ericsson (Publ) Methods, devices and computer programs for supporting emergency communications
EP2648398A1 (en) * 2012-04-04 2013-10-09 Sierra Wireless Method for filtering incoming calls to be performed by an in-vehicle device
FR2989246A1 (en) * 2012-04-04 2013-10-11 Sagemcom Energy & Telecom Sas METHOD OF FILTERING INCOMING CALLS TO BE IMPLEMENTED BY A DEVICE ONBOARD IN A VEHICLE
US11102351B2 (en) 2015-08-07 2021-08-24 Apple Inc. IMS emergency call routing techniques
TWI697221B (en) * 2015-08-07 2020-06-21 美商蘋果公司 Ims emergency call routing techniques
TWI749601B (en) * 2015-08-07 2021-12-11 美商蘋果公司 Ims emergency call routing techniques

Also Published As

Publication number Publication date
KR20120051078A (en) 2012-05-21
MX2009013633A (en) 2010-02-18
KR101162847B1 (en) 2012-07-06
EP2165489A4 (en) 2011-03-02
EP2165489A1 (en) 2010-03-24
KR20100029124A (en) 2010-03-15
CN101772929A (en) 2010-07-07
US9185216B2 (en) 2015-11-10
WO2008151406A8 (en) 2010-01-28
CA2690236C (en) 2015-11-03
CA2690236A1 (en) 2008-12-18
KR101162903B1 (en) 2012-07-05
US20080310599A1 (en) 2008-12-18
CN101772929B (en) 2014-07-02

Similar Documents

Publication Publication Date Title
US9185216B2 (en) System and method for indicating emergency call back to user equipment
KR101412732B1 (en) System and methods for accessing voice services based on voice service indicators in an evolved packet system
KR101260111B1 (en) Personal network access control system and method
KR101106307B1 (en) System and method to identify voice call continuity vcc subscriber
US8306507B2 (en) Differentiated message delivery notification
US20100109901A1 (en) Methods and Systems to Hold Functions on a Device After an Identifier is Determined
US8611221B2 (en) Transport block size signaling for semi-persistent scheduling
US9332107B1 (en) Handset application interruption avoidance
EP2294890B1 (en) Methods to route a bearer via circuit switching to an internet protocol multimedia system node using session initiation protocol contact header
US8325712B2 (en) System and method for managing a circuit switched call using alternative signaling at the establishment of a successful session set-up

Legal Events

Date Code Title Description
WWE Wipo information: entry into national phase

Ref document number: 200780100171.X

Country of ref document: CN

121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 07855458

Country of ref document: EP

Kind code of ref document: A1

WWE Wipo information: entry into national phase

Ref document number: 2690236

Country of ref document: CA

WWE Wipo information: entry into national phase

Ref document number: MX/A/2009/013633

Country of ref document: MX

NENP Non-entry into the national phase

Ref country code: DE

REEP Request for entry into the european phase

Ref document number: 2007855458

Country of ref document: EP

WWE Wipo information: entry into national phase

Ref document number: 8208/DELNP/2009

Country of ref document: IN

Ref document number: 2007855458

Country of ref document: EP

ENP Entry into the national phase

Ref document number: 20107000771

Country of ref document: KR

Kind code of ref document: A