WO2006126056A2 - Opening a financial account using a telephone - Google Patents
Opening a financial account using a telephone Download PDFInfo
- Publication number
- WO2006126056A2 WO2006126056A2 PCT/IB2006/001331 IB2006001331W WO2006126056A2 WO 2006126056 A2 WO2006126056 A2 WO 2006126056A2 IB 2006001331 W IB2006001331 W IB 2006001331W WO 2006126056 A2 WO2006126056 A2 WO 2006126056A2
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- identification
- user
- financial transaction
- account
- financial
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
Definitions
- THIS invention relates to a method of opening and operating a financial transaction account and a system therefor.
- Opening a financial transaction account is usually a tedious process for a user as it requires the submission of a number of documents and information to the financial institution opening the account.
- the present invention seeks to address this. SUMMARY OF THE INVENTION
- a method of opening and operating a financial transaction account including:
- a request via a communications network to open a financial transaction account with a financial institution including a device identification being an identification of a user's communications device from where the request was transmitted onto the communications network, and a user identification being an identification of the user for whom the financial transaction account will be opened;
- the method may further include receiving a financial transaction card identification and linking the financial transaction card identification to the device identification, the user identification and the financial transaction account so that the user can conduct financial transactions on the account using the financial transaction card.
- the user may be prompted to enter a financial transaction card identification before ⁇ linking the card identification to the device and user identification.
- the communications network is typically a cellular communications network and the communications device is a cellular communications device.
- the user may be prompted via the communications network to validate the use by transmitting a validation message using the communication device linked to the financial transaction account.
- the validating of the device identification and the user identification may be done by accessing one or more databases of valid device identifications and valid user identifications.
- the validating of the device identification and the user identification may include checking that there are no other financial transaction accounts with the same device identification or user identification.
- the user may be prompted via the communications network to enter a source of initial funds for the financial transaction account.
- the method may further include prompting the user to enter a personal identification number (PIN) which can be used at a later stage to validate transactions.
- PIN personal identification number
- a method of opening and operating a financial transaction account including:
- a request via a communications network to open a financial transaction account with a financial institution including a device identification being an identification of a communications device from where the request was transmitted onto the communications network, and a user identification being an identification of the user for whom the financial transaction account will be opened; validating the device identification and the user identification;
- the method may further include receiving a financial transaction card identification and linking the financial transaction card identification to the device identification, the user identification and the financial transaction account so that the user can conduct financial transactions on the account using the financial transaction card.
- the user may be prompted to enter a financial transaction card identification before linking the card identification to the device and user identification.
- the communications network is typically a cellular communications network and the communications device is a cellular communications device.
- the user may be prompted via the communications network to validate the use by transmitting a validation message using the communication device linked to the financial transaction account.
- the validating of the device identification and the user identification may be done by accessing one or more databases of valid device identifications and valid user identifications.
- the validating of the device identification and the user identification may include checking that there are no other financial transaction accounts with the same device identification or user identification.
- the user may also be prompted via the communications network to enter a source of initial funds for the financial transaction account.
- the method may further include prompting the user to enter a personal identification number (PIN) which can be used at a later stage to validate transactions.
- PIN personal identification number
- a system for opening and operating a financial transaction account including:
- At least one processor for:
- a request via a communications network to open a financial transaction account with a financial institution including a device identification being an identification of a user's communications device from where the request was transmitted onto the communications network, and a user identification being an identification of the user for whom the financial transaction account will be opened;
- the processor may further receive a financial transaction card identification and link the financial transaction card identification to the device identification, the user identification and the financial transaction account so that the user can conduct financial transactions on the account using the financial transaction card.
- the communications network is typically a cellular communications network and the communications device is a cellular communications device.
- the at least one processor may prompt the user via the communications network to validate the transaction by transmitting a validation message using the communication device linked to the financial transaction account.
- the validating of the device identification and the user identification may be done by the at least one processor accessing one or more databases of valid device identifications and valid user identifications.
- the validating of the device identification and the user identification may include the at least one processor checking that there are no other financial transaction accounts with the same device identification or user identification.
- the at least one processor may prompt the user via the communications network to enter a source of initial funds for the financial transaction account.
- the at least one processor may further prompt the user to enter a personal identification number (PIN) which can be used at a later stage to validate transactions.
- PIN personal identification number
- a system for opening and operating a financial transaction account including: at least one processor for:
- a request via a communications network to open a financial transaction account with a financial institution including a device identification being an identification of a communications device from where the request was transmitted onto the communications network, and a user identification being an. identification of the user for whom the financial transaction account will be opened;
- the processor may further receive a financial transaction card identification and link the financial transaction card identification to the device identification, the user identification and the financial transaction account so that the user can conduct financial transactions on the account using the financial transaction card.
- the communications network is typically a cellular communications network and the communications device is a cellular communications device.
- the at least one processor may prompt the user via the communications network to validate the transaction by transmitting a validation message using the communication device linked to the financial transaction account.
- the validating of the device identification and the user identification may be done by the at least one processor accessing one or more databases of valid device identifications and valid user identifications.
- the validating of device identification and the user identification may include the at least one processor checking that there are no other financial transaction accounts with the same device identification or user identification.
- the at least one processor may prompt the user via the communications network to enter a source of initial funds for the financial transaction account.
- the at least one processor may further prompt the user to enter a personal identification number (PIN) which can be used at a later stage to validate transactions.
- PIN personal identification number
- Figure 1 shows an example of a system within which the present invention could be implemented
- FIG. 2 is a flowchart illustrating the steps of the present invention.
- the present invention relates to a process of opening a financial transaction account with a financial institution a system therefor.
- the financial transaction account could, for example, be a credit or debit card account or an account of the type into which a user places funds and then draws funds out of the account either by way of an automatic teller machine or by drawing cheques on the account.
- the financial institution could, for example, be a bank.
- Figure 1 illustrates an example of a system by means of which the present invention could be implemented.
- a user accesses a communication network 10 using a communications device 12.
- the communications network is a cellular communications network and the communications device is a cellular communications device such as a mobile telephone.
- Communications to and from the communications device 12, for purposes of the present invention, are routed to a server 14 with software operating thereon.
- the server 14 may be operated by a financial institution or may be operated by a third party.
- the server is likely to be connected via another communications network 16 to a second server 18 of the financial institution.
- a user wishing to open and operate a financial transaction account is able to use their cellular telephone 12 to open an account by accessing the server 14 via the communications network 10.
- the user can either dial a predetermined number to access the server or can transmit information to the server using a communication protocol.
- Examples of such communication protocols are the Short Message Service (SMS) protocol, the Multimedia Message Service (MMS) protocol or the Unstructured Supplementary Services Data (USSD) protocol.
- SMS Short Message Service
- MMS Multimedia Message Service
- USSD Unstructured Supplementary Services Data
- the numbers could be displayed in a branch of a financial institution itself or could be advertised broadly through various media such as via television, for example.
- the number could be displayed in an activation pack such as a Subscriber Identity Module (SIM) card pack which is given to new subscribers to a mobile telephone network.
- SIM Subscriber Identity Module
- the user's call or message is transmitted via the communications network 10 and a request is received at server 14.
- the request will include inter alia an identification of the communications device, typically being the Mobile Subscriber ISDN Number (MSISDN) of the device.
- MSISDN Mobile Subscriber ISDN Number
- Alternative identifications may include the Integrated Circuit Card ID (ICCID) or the International Mobile Equipment Identification (IMEI), for example.
- ICCID Integrated Circuit Card ID
- IMEI International Mobile Equipment Identification
- the user is requested to enter a user identification such as a user identification number or passport number, for example.
- the user could be prompted to enter this information in a number of ways such as by an interactive voice response (IVR) which talks the user through inputting their information.
- IVR interactive voice response
- the IVR could be incorporated on server 14 or may be implemented in an associated server not illustrated.
- the user could be prompted to enter relevant numbers using the keypad or could be prompted to speak the relevant information into the handset which would then be recognised either afterwards by a human operator or by voice recognition software.
- the user could be prompted to enter the information using a protocol such as the SMS or MMS protocol where the user receives an SMS or MMS prompting them to enter their user identification.
- the device identification and the user identification are validated, typically by accessing databases of information.
- the device identification could, for example, be checked by accessing a database of registered devices on a cellular network whilst the user identification could be checked by accessing a third party database such as a government department database containing details of all identity documents and passports issued.
- the user is also prompted using similar means as described above to enter a financial transaction card identification. This could take place at the time of opening the account or later in the process.
- Financial transaction cards are typically magnetic stripe cards or smart cards, for example, which are used to draw cash from an automatic teller type machines or are used as debit or credit cards.
- a plurality of cards is issued using various mechanisms but these cards are dormant or unusable until activated.
- the card identification will be validated with the identification of the card being checked against a database of issued cards, for example.
- the financial transaction card identification, the device identification and the user identification are transmitted to the financial institution.
- the data will not be transmitted to the financial institution and will either be stored in a database and used directly within the financial institution or transmitted to a different server within a distributed network of the financial institution.
- a financial transaction account is opened and the financial transaction card identification, the device identification and the user identification are linked to the financial transaction account so that the user can conduct financial transactions on the account using the financial transaction card and/or device.
- the user may also be prompted to enter a personal identification number (PIN) which can be used at a later stage to validate transactions, as will be explained in detail below.
- PIN personal identification number
- the user may be prompted to enter a forgotten PIN authentication question and answer.
- the user in response to use of the financial transaction card, the user is prompted via the communications network to validate the transaction by transmitting a validation message using the communication device.
- the validation message could be the transmitting of their personal identification number (PIN) for example.
- PIN personal identification number
- the methodology described above is implemented by the server including at least one processor to implement the various steps.
- the illustrated embodiment shows a single server, it should also be appreciated that there could be a plurality of processors spread across a plurality of servers in order to implement the methodologies.
- Executing on the at least one processor is typically machine-readable medium on which is stored one or more sets of instructions (e.g. ' , software) embodying any one or more of the methodologies or functions described herein.
- the software may also reside, completely or at least partially, within a main memory of the server and/or within a processor during execution thereof by the computer system.
- machine-readable medium is typically a single medium
- machine-readable medium should be taken to include a single medium or multiple media (e.g., a centralized or distributed database, and/or associated caches and servers) that store the one or more sets of instructions.
- the term “machine-readable medium” shall also be taken to include any medium that is capable of storing, encoding or carrying a set of instructions for execution by the machine and that cause the machine to perform any one or more of the methodologies.
- the term “machine- readable medium” shall accordingly be taken to include, but not be limited to, solid-state memories, optical and magnetic media, and carrier wave signals.
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Engineering & Computer Science (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Technology Law (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
- Telephonic Communication Services (AREA)
Abstract
Description
Claims
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AP2007004260A AP2007004260A0 (en) | 2005-05-27 | 2006-05-22 | Opening a financial account using a telephone |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
ZA2005/04342 | 2005-05-27 | ||
ZA200504342 | 2005-05-27 |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2006126056A2 true WO2006126056A2 (en) | 2006-11-30 |
WO2006126056A3 WO2006126056A3 (en) | 2007-04-26 |
Family
ID=37452405
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/IB2006/001331 WO2006126056A2 (en) | 2005-05-27 | 2006-05-22 | Opening a financial account using a telephone |
Country Status (3)
Country | Link |
---|---|
AP (1) | AP2007004260A0 (en) |
WO (1) | WO2006126056A2 (en) |
ZA (1) | ZA200710376B (en) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US10163153B1 (en) | 2013-08-26 | 2018-12-25 | Wells Fargo Bank, N.A. | Electronic disclosure delivery system and method |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20020120582A1 (en) * | 2001-02-26 | 2002-08-29 | Stephen Elston | Method for establishing an electronic commerce account |
US20030187795A1 (en) * | 2000-02-03 | 2003-10-02 | Kuan-Lin Lee | System and method of electronic transaction |
-
2006
- 2006-05-22 AP AP2007004260A patent/AP2007004260A0/en unknown
- 2006-05-22 ZA ZA200710376A patent/ZA200710376B/en unknown
- 2006-05-22 WO PCT/IB2006/001331 patent/WO2006126056A2/en active Application Filing
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20030187795A1 (en) * | 2000-02-03 | 2003-10-02 | Kuan-Lin Lee | System and method of electronic transaction |
US20020120582A1 (en) * | 2001-02-26 | 2002-08-29 | Stephen Elston | Method for establishing an electronic commerce account |
Non-Patent Citations (1)
Title |
---|
PAYBOX RETRIEVED FROM THE WEB ARCHIVE WEB.ARCHIVE.ORG, [Online] XP003010759 Retrieved from the Internet: <URL:http://www.web.archive.org/web/2000092 0005220> * |
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US10163153B1 (en) | 2013-08-26 | 2018-12-25 | Wells Fargo Bank, N.A. | Electronic disclosure delivery system and method |
US11301928B1 (en) | 2013-08-26 | 2022-04-12 | Wells Fargo Bank, N.A. | Electronic disclosure delivery system and method |
US11688000B1 (en) | 2013-08-26 | 2023-06-27 | Wells Fargo Bank, N.A. | Electronic disclosure delivery system and method |
Also Published As
Publication number | Publication date |
---|---|
ZA200710376B (en) | 2009-04-29 |
WO2006126056A3 (en) | 2007-04-26 |
AP2007004260A0 (en) | 2007-12-31 |
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