WO2003028268A2 - Method for managing services in a communication system? service control device and computer program - Google Patents

Method for managing services in a communication system? service control device and computer program Download PDF

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Publication number
WO2003028268A2
WO2003028268A2 PCT/DE2002/003630 DE0203630W WO03028268A2 WO 2003028268 A2 WO2003028268 A2 WO 2003028268A2 DE 0203630 W DE0203630 W DE 0203630W WO 03028268 A2 WO03028268 A2 WO 03028268A2
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WO
Grant status
Application
Patent type
Prior art keywords
service
information
network elements
monitoring
function
Prior art date
Application number
PCT/DE2002/003630
Other languages
German (de)
French (fr)
Other versions
WO2003028268A3 (en )
Inventor
Klaus Kienzle
Matthias Neuhaus
Original Assignee
Siemens Aktiengesellschaft
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/08Configuration management of network or network elements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5038Testing of service level quality, e.g. simulating service usage
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/50Network service management, i.e. ensuring proper service fulfillment according to an agreement or contract between two parties, e.g. between an IT-provider and a customer
    • H04L41/5041Service implementation
    • H04L41/5054Automatic provisioning of the service triggered by the service manager, e.g. concrete service implementation by automatic configuration of network components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance or administration or management of packet switching networks
    • H04L41/06Arrangements for maintenance or administration or management of packet switching networks involving management of faults or events or alarms

Abstract

When managing services in a communication system, first information relating to the configuration of network elements (102) whose function is influenced by the service is allocated to a service and second information relating to the monitoring function for network elements (102) whose function is influenced by the service is also allocated.

Description

description

A method for managing services in a communication system, service control device and computer program

In the telecommunications market a range of services to customers offered by network operators, in particular Internet services. Services offered by network operators services are divided into different quality of service levels to meet customer needs for guaranteed quality of service, and to differentiate themselves from competitors. For example, services at low costs for private customers and services with extended features to higher costs for business customers offered. The extended scope of services consists accession game, in a ensuring high availability and low data loss. To this end, between network operators and customer service level agreements (Service Level Agreement - SLA) are met, are in the extent and quality of services to be provided to the customer services specified. Particular importance is attached to a proof of compliance with the service level agreement to the customer. For such detection services are to be monitored, for example, to register failures and determine the availability of a service. In addition, measure- be measurements carried out in order to detect quality of service parameters, such as data loss. A provision of services is thus not restricted to a mere administration of service parameters such as bandwidth or number, but there are also service-specific additional functions ert gesteu-.

The present invention has for its object to provide a method for managing services in a communication system, a service control device a communication onssystems and a computer program which allow an efficient treatment of service-related functions in a communication system. According to the invention this object is achieved by a method having the features in claim 1, a service control apparatus with the specified in claim 6 features 5 and a computer program with the stated in claim 7 features. Further developments of the inventive method are set forth in the appended claims.

An efficient treatment of service-related functions L0 is achieved by a service information to both the configuration of network elements that are affected by the service, its function, as well as monitoring functions for these network elements associated with, and thus are systematically accessible. The advantage consists in a bundled L5 detection of substantially all service-related functions as a prerequisite for a consistent management of conditions associated with a service network operation tasks.

20 The present invention is explained in more detail below using an exemplary embodiment with reference to the drawing. It shows

Figure 1 is a schematic representation of a communication system with a network operating system, network elements 25, and control devices for the network elements.

The communication system shown schematically in Figure 1 comprises a network operating system 101, network elements 102 and a controller 103 for the network elements 102nd To

30 the network elements 102, for example, include line connections, switching equipment and measuring devices.

The network operating system 101 comprises, among other components in Figure 1 does not explicitly shown a Dienstesteue- 35 reasoner 111, a system monitor 112 and an error-handling device 113 on. By the service control device 111, a configuration of network is initiated 102 elements, which are influenced by services in their function. After an introduction of a configuration of a network element 102, a control command is received 104 with predetermined service parameters to a network element 102 of each 5 associated with control means 103rd The controller 103 interprets the received control command 104, and configures the control command 104 designated network element 102 according to the given service parameters. After configuring acknowl-

L0 the configured network element 102 advantage its new condition with a message 106, which is forwarded via the associated control device 103 to the service control device 111th After evaluation of the message 106 by the service control device 111 is a non in Figure 1

L5 customer shown in detail, requesting a device of the respective service in the positive case a provision o- signals a non-availability of the service in the negative case.

10 In Figure 1 is schematically indicated that by a controller 103, a group of network elements 102 is configurable, for example, are associated with the same network domain. In principle, is also possible, depending on network element 102, a control device 103 to its configurations

Ϊ5 ration provided. The following considerations apply in this case alike.

By service level agreements are (Service Level Agreement - SLA) between the network operator and customer scope and quality of

SO set to be provided to the customer services.

By service level agreements defined service parameters are for example bandwidth or downtime / availability. Storage of specified quality of service agreements under service parameters is in a the network

15 operating system 101 associated customer database 114 is provided. A maintenance and evaluation of data stored in the customer database 114 data re- for service level agreements are Levant is made by the service control device 111th

To chen to enable compliance with an agreed quality of service, monitoring and possibly be Fehlerbehandlungsfunktio- nen decorated in a communication system. A means of monitoring and error handling functions shall be initiated by the service control device 111 by the system monitoring means 112 or the error handler facility 113th After initiation of the establishment of a monitoring or error handling function, a monitoring command is transmitted 105 assigned to a each designated by the monitor command 105 network element 102 controlling means 103rd The Steuerungseinrich- tung 103 interprets the received control command 105 and configures a the assigned by the supervisory command 105 designated network element 102 measuring device 104. From this measuring device 104 are to be specified by the supervisory command 105 times messages 106 with measured values ​​or messages with alarms in case of error for evaluation transferred to the system monitoring means 112 or to the error handling means 113th

In a predetermined service profile for a service are ferrous ben first information for configuring by the

Service in their function influenced contain second information monitoring functions for the respective network elements 102 in addition 102 network elements. The service profile is stored in a the network operating system 101 associated service profile database 115th The second information can specify either itself directly or contain a reference to a monitoring profile, through which are in the respective monitoring functions monitoring or measurement parameters. chung profiles for storage of a supervision of the network operating system 101 associated monitoring profile database 116 is provided. In a device, alteration or deletion of a service, the first information on the configuration of the respective network elements to a configure these control means are transmitted. In contrast, the second information is transmitted to the device, change or deletion of jobs to a monitoring system monitoring device or an error handling means. A device modification or cancellation of orders monitoring should be based on quality of service agreements.

The expanded to the second information service profile to be set up not only services but also services relevant additional functions and allow the system to monitoring system 112 and the error handling system can be controlled 113 now. The advantage of the method described here to manage services in a communication system is to simplify the administration of telecommunications services.

Substantially all of the services-related information is recorded centrally at one point by the extended service profile. Via a single interface, with which the service control device is provided 111, all services relevant network operating tasks can be controlled or essentially be coordinated. In this way, the error rate is significantly reduced in administration activities.

An interface between the service control system 111 and the monitoring system 112 or the error handling system 113 can be very easily adapted, as they should support only one transmission of an identification of the respective service and a monitoring profile.

The described method for managing services in a communication system is implemented by a computer program loadable into a working memory of a data processing system, not shown in Figure 1, associated with the network operating system one hundred and first The computer program includes at least one code section, the steps described above are carried out at the execution when the computer program runs in the data processing system.

The application of the present invention is not limited to the embodiment described here.

Claims

claims
1. A method for managing services in a communication system, in which - a service affected first information for configuring by the service, its function can be assigned to network elements (102)
- second service information is assigned to monitoring functions for network elements (102), which are affected by the service in their function.
2. The method of claim 1, wherein the first and second information is set in a service profile that is associated with the service.
3. A method according to any one of claims 1 or 2, wherein the monitoring functions are set in a monitoring profile, and in which the contained service zugeordne- th second information a reference to the monitoring profile.
4. The method according to any one of claims 1 to 3, wherein in a device, modification and / or deletion of the service
- the first information to the configuration of the respective network elements to a configure these control means (103) are transmitted,
- the second information for setting up, modification and / or deletion of monitoring requests to a system monitoring device (112) and / or an error handling means (113) to be transmitted.
5. The method of claim 4, wherein said means for changing and / or deletion of Ü berwachungsaufträgen performed taking into account service level agreements.
6. service control of a communication system with
- at least one means for associating the first information on the configuration of network elements (102) to a service, which are affected by the service in function,
- at least one means for allocating second information monitoring functions for network elements (102) to the service that are affected by the service in their function.
7. A computer program loadable into a working memory of a data processing system and at least one code section, upon the execution - a service configuration information of first by the service, its function affected network elements (102) are assigned,
- second service information is assigned to monitoring functions for network elements (102) which are influenced by the service, its function when the computer program runs in the data processing system.
PCT/DE2002/003630 2001-09-26 2002-09-25 Method for managing services in a communication system? service control device and computer program WO2003028268A3 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
DE2001147497 DE10147497A1 (en) 2001-09-26 2001-09-26 A method for managing services in a communication system, service control device and computer program
DE10147497.0 2001-09-26

Publications (2)

Publication Number Publication Date
WO2003028268A2 true true WO2003028268A2 (en) 2003-04-03
WO2003028268A3 true WO2003028268A3 (en) 2003-09-25

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Country Status (2)

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DE (1) DE10147497A1 (en)
WO (1) WO2003028268A3 (en)

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1111840A2 (en) * 1999-12-22 2001-06-27 Nortel Networks Limited A method of managing one or more services over a communications network

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1111840A2 (en) * 1999-12-22 2001-06-27 Nortel Networks Limited A method of managing one or more services over a communications network

Also Published As

Publication number Publication date Type
DE10147497A1 (en) 2003-04-30 application
WO2003028268A3 (en) 2003-09-25 application

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