WO2003001345A2 - Stream-based enterprise and desktop information management systems - Google Patents

Stream-based enterprise and desktop information management systems Download PDF

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Publication number
WO2003001345A2
WO2003001345A2 PCT/US2002/020589 US0220589W WO03001345A2 WO 2003001345 A2 WO2003001345 A2 WO 2003001345A2 US 0220589 W US0220589 W US 0220589W WO 03001345 A2 WO03001345 A2 WO 03001345A2
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WO
WIPO (PCT)
Prior art keywords
objects
stream
document
server
applications
Prior art date
Application number
PCT/US2002/020589
Other languages
French (fr)
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WO2003001345A3 (en
Inventor
Randy Prager
Peter Sparago
Stephen Marcaurele
David Gelernter
Original Assignee
Mirror Worlds Technologies, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority to US09/892,385 priority Critical
Priority to US09/892,258 priority patent/US6768999B2/en
Priority to US09/892,258 priority
Priority to US09/892,385 priority patent/US20030164856A1/en
Application filed by Mirror Worlds Technologies, Inc. filed Critical Mirror Worlds Technologies, Inc.
Publication of WO2003001345A2 publication Critical patent/WO2003001345A2/en
Publication of WO2003001345A3 publication Critical patent/WO2003001345A3/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04HBROADCAST COMMUNICATION
    • H04H20/00Arrangements for broadcast or for distribution combined with broadcast
    • H04H20/86Arrangements characterised by the broadcast information itself
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/951Indexing; Web crawling techniques
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04HBROADCAST COMMUNICATION
    • H04H20/00Arrangements for broadcast or for distribution combined with broadcast
    • H04H20/28Arrangements for simultaneous broadcast of plural pieces of information
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04HBROADCAST COMMUNICATION
    • H04H20/00Arrangements for broadcast or for distribution combined with broadcast
    • H04H20/86Arrangements characterised by the broadcast information itself
    • H04H20/93Arrangements characterised by the broadcast information itself which locates resources of other pieces of information, e.g. URL [Uniform Resource Locator]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04HBROADCAST COMMUNICATION
    • H04H20/00Arrangements for broadcast or for distribution combined with broadcast
    • H04H20/86Arrangements characterised by the broadcast information itself
    • H04H20/95Arrangements characterised by the broadcast information itself characterised by a specific format, e.g. MP3 (MPEG-1 Audio Layer 3)

Abstract

A stream based system of organizing, storing, retrieving, and displaying information, using top-down or bottom-up topologies. The system automatically creates standard document object models (SDOs) (305) of heterogeneous documents originating from different applications and sources, and efficiently uses the SDOs to arrange, search, and display representations of the original documents in a way that is particularly effective and consistent with the way people think and look for information.

Description

STREAM-BASED ENTERPRISE AND DESKTOP INFORMATION MANAGEMENT SYSTEMS

Field

This patent specification is in the field of systems for handling information by computer and more specifically relates to an enhanced system for handling heterogeneous items of information to store, manage, customize, organize and/or deliver such information regardless of its source and type in particularly efficient, easy-to-use, and intuitively understood.

Background and Summary

Traditional information management systems store and retrieve documents on the basis of attributes such as the name and storage location of a document. This, however, can get very unwieldy in typical usage, as more and more names and locations of documents become a part of the storage and retrieval scheme. Although it is possible in some cases to search or order documents by other attributes, such as content and time of creation or revision, it may still be necessary to specify which file folders, directories, or storage devices to search. If a user no longer remembers how a particular item of information was stored in a traditional system, it may be difficult or impractical to retrieve it efficiently.

In an effort to alleviate these and other concerns with traditional storage and retrieval systems, and to provide a more effective and natural approach that better fits the way people tend to work with and think of items of information, a new system described herein uses approaches that rely primarily on an intuitive, time-associated way of dealing with information. The system is stream-based in that it creates time-ordered streams of information items or assets, beginning with the oldest and continuing through current and on to future items. An information item or asset in this system can be any type - a file, an email message, bookmark, IRL, memo, draft, scanned image, calendar note, photo, shopping list, voicemail, rolodex or business card, a video clip, etc. When a user tunes in a stream, ordinarily a receding parade of documents appears on the screen. The closest are nearest in time. When a new document arrives, for example when a new email message comes in, it appears at the head of the stream, at the front of the parade. (When a newer message arrives, it steps in front of the parade.) Further-away documents are older.

Ordinarily, a user stands at the line current in time and looks into the past, but the stream also extends into the future. If the user has a meeting next Tuesday at 10 AM, a note to that effect goes into the stream's future, and a note about a meeting Wednesday goes in the stream in front of the note about next Tuesday. Documents in the stream flow steadily onward, as time does. Documents in the future part of the stream flow toward the present; documents in the present flow toward the past. Newly arriving documents push older documents further into the past.

The receding parade of documents is an efficient way to present information on a computer screen. The display uses foreshortening for a perspective effect to pack more information into limited space. For easy browsing, when the user touches a document on the screen with the cursor, a summary of that document with a thumbnail vies appears immediately, without requiring clicking or other user action, as a browse card -- a dedicated small window besides the receding parade of time ordered documents. The user controls the displayed stream with VCR-type controls, to move forward or back, to go toward or to the beginning or the end of time in the stream, to now, or to any date or time, past or future.

An item of information in a stream need not be given a name, or a designation of storage location. In a traditional system, a requirement that all documents have names can have implications beyond the necessity of inventing and remembering names. For example, emails may not have names of their own but may need to be stashed inside some other file; to search for an email the user may need to go to this special mail file and search that file. In the system disclosed here, items of information such as emails do not need to be named and can be searched along with any other types of information items.

Searches in the disclosed system can be by a combination of three methods, search, browse, and time-order.

Time-order in itself often makes it possible to locate documents. Often the user needs a document that showed up recently, this morning, or two days ago, or at some time that can be pinned down with some degree of accuracy. Time-order together with browsing through the stream (and its glance views) makes it possible to glance quickly through the documents that are from the approximate time of interest and quickly pull out the right one. (While traditional systems can time-order documents it often is difficult to intersperse in the list all recent emails, news updates, bulletin-board postings, URLs and other documents, let alone voicemail messages. Without a browse feature for a stream as disclosed herein, such a list can be of little value, whereas with browse and an all-encompassing stream that gets updated promptly with new material, one can sweep over large numbers of documents, get instance glances (summary, thumbnail, etc.) of each and find the right one fast.)

When searching in a stream in the disclosed system, the user gets a new stream — a substream. One can search on any word or phrase, as every word in every document is indexed, on document types and metadata, and on time- related data (e.g., show me all email from last March). If the user searches for an entity called Schwartz Bottling, the new substream will the narrative or documentary history of all dealings with that entity — first contacts, subsequent internal documents or communications, reports, calendar items, and so on.

A substream in the disclosed system is in some ways similar to a folder or directory in a traditional system. Instead of a "Schwartz Bottling" folder in which the user has put documents by so naming them, he/she has created a substream with those document, and can save it for later use or create it again as needed. The substream can do all a folder can but is much more powerful than a folder. A substream collects documents automatically; the use r has to put documents in a folder by hand, one by one. A subsream can persist in that it continues to trap newly created or received documents that match it. If a user looks at the "Schwartz Bottling" substream tomorrow, she/he may find it has grown to include a new email or other documents that were interspersed automatically. A substream can tell a story, and include the future. A substream is non-exclusive, in that a document can belong to many substreams. A folder in a traditional system imposes on computers many of the obsolete, irrelevant limitations of a physical filing cabinet drawer or folder. A substream is an organizational tool that can make more efficient use of computer characteristics than an analog of filing an retrieving physical documents.

One reason for the efficiency of the disclosed system is that it handles all types of different documents, or items of information, in essentially the same way, even if the document is of a type or format unknown to the system. Each document when created, received or otherwise encountered is treated consistently according to a universal Document Object Model (DOM). As described below in more detail, the system processes the document to create its Document Object Modes that includes various aids such as significant information about the document including items such as summary, type of document, thumbnail of the document, who is the document' owner, who has permission to access the document, keywords, command options, time stamp, index, etc. This creation of a document's DOM is done automatically, although the user can aid the process. It can be done by a translator agent or programmatically.

The system creates a glance view or browse card of each document that has the same overall format to make searching for and working with a document more intuitive but also is specific to the documents in many ways. One important difference from traditional systems is that the browse card has command buttons that match the type of documents. While the command set for traditional systems may use the same command button set for different types of documents, in the disclosed system the command set that shows in the displayed browse card is specific to the document — it has the unique combination of command buttons that make sense for that document. The command buttons unique to the browse card can be shown on the card itself or separately.

The browse card comes on the screen automatically when the cursor is over the corresponding document in the displayed stream; the user need not take any other action such as clicking on the document or taking an action calling a program that can open or work with the document.

The universal DOM of a document is created automatically as a new document of any type is added to the basic stream of information items. It is done for any existing, legacy documents, when the system is first installed on a computer, and is done as any additional documents are created or otherwise come in. Metadata such as owner, date, access permission and keywords are created as part of this automatic process.

Access permission is a part of a document's metadata, so permission levels need have the constraints of traditional information handling systems where a group or an individual typically has access to all documents in a particular folder or directory, or has a particular type of access to a folder.

Search results are integrated into a substream, at the right place, when and as they become available. The user can start using an incomplete substream and watch it build up. If the search must extend over a number of computers or even servers, and some are unavailable at the time, the results that come in when any become available are integrated into the substream at the right places.

Brief Description of the Drawings

Fig. 1 illustrates a screen that can serve as a default view when a software product according to a preferred embodiment is opened on a computer; the labels that are added are not normally a part of the displayed screen.

Figs. 2-8 are flowcharts illustrating processes in an example of a preferred embodiment.

Figs. 9 and 10 are examples of configurations in a preferred embodiment..

Detailed Description of Preferred Embodiments

Fig. 1 illustrates a default screen seen on a PC or other equipment working with the disclosed system. It can show up upon turning on the computer, or upon calling the disclosed system. As seen in Fig. 1 , the screen illustrates a receding stream of documents, with the most recent documents at the front. Passing the cursor over a document in the stream causes that document's "glance view" or "browse card" to appear on the screen. The glance view of a document is so labeled in Fig. 1. The screen also includes the following features appropriately labeled in Fig. 1 : (a) the Search Field is an area in which the user can type one or more words for which the system will search in documents (information assets) in the displayed part of the stream and/or in additional information assets that might not be displayed; (b) the Main Menu is where the user sets preferences, finds help information, logs out, and/or performs other operations; ©) the Header contains information such as links, command buttons and choice boxes used to navigate; (d) the Stream View Options allow the user to configure the presentation of the stream of information assets; (e) the Document Glance allows quick scanning of information assets that are visible on the screen, and presentation of more detailed information on the selected information asset; (f) the Type Glyphs identify the nature of an information asset at a glance (e.g., a Word document); and (g) the Thumbnails is a graphic representation of the type of document (e.g., an audio file, an email, an event, etc.). The User Guide published by the assignee hereof (a copy is submitted concurrently with the filing of this application with an IDS form) further describes the operation of a relevant example and, together with the programs contained in the compact disc submitted herewith, provides a more detailed disclosure of a preferred embodiment.

Certain particularly novel features of the disclosed system are described below by reference to flowcharts and block diagrams. More detailed information on a particular example of implementation of these and other features of the system are evident from the software on the attached compact disc, which is the best mode known to the inventors at the time of filing this patent application. Fig. 2 illustrates creation of a universal data object model of a documents in accordance with a preferred embodiment. This is an important part of the disclosed system that helps make possible the efficient handling of heterogeneous document types in a manner that users find easy and intuitive. A document object model (DOM) can be thought of as a document shell of the information asset (IA) that contains, anon other items, a thumbnails of the information asset, permission rights, and metadata. The DOM is created from the IA and is stored in a desktop computer and/or a server, either independently of the IA itself or with a replica (copy) of the IA. From there, the system makes the DOM (with a pointer to its IA or replicated IA) to the desktop user or to users that have access to the document through some computer connection.

As seen in Fig. 2, the process of creating a DOM starts with the uploading at step S201 of information assets (documents) through a browser or a client software application, or step S202 with uploading using a software application agent called Doc Feeder in a specific embodiment of the disclosed system. At the following steps, which need not be performed in the order of their description below, a DOM of the IA is created. The IA uploaded at step S201 or S202 can comprise structured or unstructured data. At step S203 the process determines the content type of the IA, e.g., if it is a type that the system recognizes. If it is, the system includes content-type specific metadata in the document's DOM: MIME/content type information, a glyph of the application that creates/views the content-type, and/or the system assigns other content-type data to the DOM shell. If step S203 determines that the IA is an unknown content type, it assigns to the DOM a content-type for "unknown content-type.". Step S204 extracts text from the information asset, for example, in a text document, this step extracts the text of the document. Step S205 extracts text that may not be within but may be associated with the information asset, for example, the time stamp of the document, the owner of the document, and possibly other textual information that is or can be associated with the document. Other possible examples are attributes of the IA such as file reference path, database/repository path, file metrics such as size, encryption, other identification information, etc. Step S206 generates a thumbnail picture of the IA. The thumbnail can be a reduced-size picture of the document, for example of the first page, and can be converted to a graphic image format. Other examples of thumbnails are JPEG, MPEG, BMP, GIF, AVI, or other still or moving image files representative of some aspect of the IA. Step S207 produces an automatic summary of the IA, e.g., a replica of its first 500 words, or first 10 sentences, or some other information copied or otherwise derived from the IA. Step S208 creates a permission list unique to the IA that defines the owner of the IA (e.g., its creator), and lists of people or entities and groups that can access the IA or the DOM of that IA for reading and/or writing purposes. This permission list can be defined by the user for the particular IA or for a class of lAs, or can be created automatically, e.g., by software agents called Doc Feeder or Crawling agent in a particular embodiment of the described system, or by programmatic mapping such as LDAP, Active Directory, NTDS or some other mapping. Alternatively, at least for some documents, the permission list can be default setting.

Step S209 assigns keywords to the information asset. The software agents Doc Feeder or Crawler can assign keywords, and the user can manually assign or add keywords. Step S210 generates and assigns to the IA a Globally Unique Document ID, e.g. as 64 bit code unique to the IA. Step S211 determines and assigns to the IA document operations that are unique to the IA. Depending on the IA, these operations or command buttons can be basic, such as "View" and "Reply." They can be content-specific, such as "Play" for multimedia information assets. They can be solution-specific, such as "Fax" of Purchase." They can be user-specific, such as "Delete" allowed to only certain users. An important point is that the operations or command buttons assigned to a particular IA match the IA and need not be the same for different information assets, as is the typical case with traditional information management systems. Step S212 assigns optional operations or command buttons to the IA. They include, for example, commands to send the IA to an optical character recognition (OCR) service that can be a separate service, IP, HTTP-based or an asynchronous operation. Alternatively, the optional operation can be another OCR operation that can perform OCR on a selected part of the IA, or on digital graphic portions or can involve multi-part associations. At step S213, the information asset is submitted to an indexing engine (asynchronous service) Again, this can be a separate service, IP, HTTP-based. This step can index all or selected fields of the IA, including but not limited to the IA summary, title, permissions, lA text, keywords, time, metadata, and content-type. At step S214 the DOM created as described above is submitted to a storage service. This can be a database that is a file reference with a pointer to the actual location of the IA on a network or a local file system, or it can be a database that contains the actual IA in a repository such as a user's computer or a centralized repository. The document object model so generated is made available for use in step S215.

Figs. 3 and 4 illustrate methods of creating document object models from information assets. As seen in Fig. 3, three type of information assets are involved — new information assets 301 , modified information assets 301 , and deleted information assets 303. All come to a file system 304. At step S305, agents specific to the disclosed embodiment of the system known as Scopeware 2.0 translate the IA into a DOM, i.e., create a DOM shell for the IA, with attributes as discussed in connection with Fig. 2. At step S306, Scopeware agents translate the IA modifications into an updated DOM and time-stamp the change so the new time-stamp becomes a part of the DOM and the modified IA can be places in the stream of documents at a place reflecting the new time-stamp. At step S307, Scopeware agents execute actions for removing the deleted IA from the repository of documents. The display, such as that seen in Fig. 1 reflects the actions takes at steps S305, S306 and S307. As a result of step S305, the stream on the display shows at 308 the new IA (provided the time period where the new IA fits is being displayed). As a result of step S306, the modified IA appears at 309 in its correct place in the displayed receding stream of documents. As a result of step S307, the deleted documents is removed at 310 from the displayed stream, and the remaining In Fig. 4, a programmatic information system received new, modified and deleted information assets for storage and distribution to appropriate translation agents as illustrated. In other respects, the Fig. 4 arrangement corresponds to that of Fig. 3, so the description of corresponding portions will not be repeated.

At least some of the document object model created as described above becomes a part of a glance view or browse card of the type illustrated in Fig. 1. An important feature of the system disclosed here is to conveniently dispaly such a glance view in a natural and intuitively accepted way to facilitate operations.

Traditional user interfaces for computers typically present lists or graphical icons of "documents" (including but not limited to computer files, emails, web pages, images and other types of electronic information). These lists and icon displays provide only a limited amount of information about the document - typically, title and application type only, although additional information as well in some cases. This can make it difficult for users to identify the document without downloading and/or opening the document with its associated application. For example, in Windows 2000, the user interface displays a small temporary pop-up window of the document's title, application type, author and size when the user hovers his cursor on the document icon; however, the pop-up window appears only after a brief delay, usually 1-2 seconds and is for documents that are on the screen at the time, which tend to be a small part of the many documents typically stored in or accessible through a user's computer.

In contrast, the disclosed system creates a pop-up window for heterogeneous documents of known and unknown application types that appears instantly, as perceived by the user, as he/she hovers the cursor over the document's representation in the user interface. In the example of Fig. 1 , this representation is an index card in a cascading flow of overlapping index cards (called "browse cards"), and the pop-up window is called a "glance view". This glance view not only contains the document's title, application type and owner, but also may contain rich multimedia cues (such as a thumbnail image of the first page of the document, a WAV or MP3 preview of an audio file, or an animated GIF preview of a video file), text summaries and document operations specific to the document's application type and access permissions. For example, if the user has write permission for a document, the "Edit" operation will be visible and available; however, if not, the Edit operation will not be visible or available. These document operations are interactive, allowing users to select available operations directly.

Referring to Fig. 5 for an illustration of the instantaneously dynamic, tailored, and interactive document glance view feature of the disclosed system, at S501 a user hovers his or her computer cursor over a document's browse card. Essentially instantly, at least as perceived by the user, and without any mouse clicking or other action on the part of the user, step S502 processes the information needed for a glance view to appear on the screen, and at S503 the glance view appears next to the browse card, using a technology such as Dynamic HTML. If the user clicks on a document's browse card, as detected by the test at step S504, and as executed by the user at S505, step S506 causes the glance view to become fixed and step S507 causes it to remain in the display. The glance view does not change until the user clicks on another document's browse card. If the user does not click on any browse card, as determined by the test of step S504, the glance view will instantly change as the user moves his cursor over other browse cards, to reflect the glance view of the underlying browse card. If the user has clicked on a browse card to fix the glance view as a stationary window, the user can then select any of the visible and available document operations, by taking the "yes" branch of step S508 and selecting at S509 an available operation (as earlier described, the operations or command buttons that show are specific to the document). At step S510 the system executes the selected operation (command) and the display reflects this at S511. If at step S508 the user takes the "no" branch, she can continue ro hover the cursor over the stream of browse cards and repeat the process, at step S512. If at S504 the system determines that the user has not clicked to fix a glance view, the glance view information essentially instantly changes at S513 as the user moves the cursor over other browse cards, and the new glance views appear on the screen at S514.

Fig. 6 illustrates a process involving another important feature of the disclosed system — granular permissions for access to information assets that allows clients to receive seamless and uniform access to contents without necessitating changes to existing network security and access rights. In traditional systems, a network administrators typically would grant access to specific network drives and file folders. The permission typically would allow a user to access the entire folder or drive, or would deny access to an entire folder or drive, rather than to a particular information asset or document.

In the disclosed system, each information asset is accessible through specific access permission for each client or designated group of clients. Examples of access stage permissions are read, write, and aware. Read permissions allow a client to view the full information asset. Write permissions allow the client to view and edit the document. Aware permission alerts the client that an information asset exists, for example by providing a document shell in the client's stream of documents, but does not allow the client to view or edit the document. A group of clients who want to collaborate on a project or event can establish a designated group that can be assigned permissions to relevant documents for the project or event. Thus, each member can receive real-time additions to his or her stream of documents and information assets are posted. The clients can assign permission to the other group members themselves, by so designating the appropriate documents to be shared, without involving a network administrator. Some documents, such as personal to-do lists, can be accessible only to a specified user, but the user can change this at any time to allow access, full or partial, to other designated persons. Assignments of permissions for access can be done as granularly as an individual client level or individual document, or as diffuse as a departmental or enterprise level.

As seen in Fig. 6, an information asset 601 can have permission levels assigned to it in several ways. At step S602, a software agent such as Doc Feeder can automatically assign permissions; at step S603 a programmatic system such as SDAP, Active Directory, Access Control Lists, NT DS, of some other system assigns permissions to the document; and/or at step S604 the user manually assigns permissions to the document. Examples of processes relevant to different types of permissions are: step S605 grants access to all public users of the system; step S606 assigns permissions to groups as illustrated; step S607 assigns permissions to specific groups as illustrated, and step S608 freezes permissions and does not allow the document to be changed. The display, of the type illustrated in Fig. 1 , can provide information representative of the permissions, as illustrated at steps S609 through S612 in Fig. 6.

Another important feature of the disclosed system is illustrated in Fig. 7 and pertains to integrating search results from distributed searches. In traditional systems, search requests in a client/server model with a central index usually return a single, well-defined results set. In a peer-to-peer network, however, search results may come back to the "Source" computer (the computer that issues the search query) in a haphazard manner because of network latency (variable traffic speed and bandwidth across a distributed network) and variable peer presence (peer computers can be turned on and off, or removed from network at times).

The disclosed system asynchronous responses to a distributed query across a peer-to-peer network of computers to integrate the results from diverse sources, arriving at different times, and comprising diverse types of documents, into a single unified results set. One preferred embodiment leverages the time- ordered presentation interface earlier described in so that search results are integrated into a time-ordered stream according to each document's original time-stamp, regardless of when the document's search results set was received by the Source computer.

As seen in Fig. 7, at step 701 a user at a Source computer selects peer computers ("Peers") across which the distributed search will be performed. If the test at S703 determines that there is no central registry with peer hookup, and the test at S704 determines there is no user-specified IP address of peers, the process returns to S701 , where the user can specify addresses or they can be provided in some other way. The central registry with lookup of Peers can involve Online/offline status, IP/DNS resolution servicajiand Optional public/private key authentication. When the test at S703 or at S704 leads to the "yes" branch, at step S705 the Source computer sends out a search request that travels to each selected Peer in the network. At S706, each Peer that receives the search request queries its index for documents that match the search criteria, and at S707 the peer computer then sends its results set back to the Source computer. The response can be XML-based, a binary byte stream, or an in-band and out-of-band transfer. At S708 the Source computer takes the results set from each Peer and builds a single collective results set. In a preferred embodiment, this collective results set is organized as a time-ordered stream of documents, as seen in Fig. 1. This can involves an on-the-fly browser combination with XML & XSL with time-sort algorithm, XML to presentation layer with time-sort algorithm, and in-band and out-of-band transfer. Importantly, at S709, the Source computer continues to expand this collective results set, essentially in real time as it receives additional results sets from Peers until all Peers have responded or some other relevant event has taken place. At S710, the collective results are displayed as soon as results have come in at the Source computer, and the display is updated as additional results come in, even when a Peer that was off-line comes on line and sends results at a later time.

Yet another feature of the disclosed system is a particularly convenient tri- state tree. In a single scrolling tree directory of the contents of a hard drive (or hard drives in a network), a user may want to select "Parent Folders" (folders containing subfolders) and "Child Folders" (subfoiders contained within a folder) that can be further operated on. This feature allows users to select folders in one or more of the following combinations:

1. All Parent Folders and all Child Folders

2. Some Parent Folders and all their Child Folders

3. Some Parent Folders and some of their Child Folders

4. No Parent Folders and no Child Folders (the do nothing option)

This selection tree has useful application beyond the particular example of information handling disclosed here; it can be used to select folders for any computer operation. For example, it can enable users to discretely select software application or operating system components to install or remove.

A single scrolling tree directory of Parent and Child Folders that can expand and contract to show the contents of Parent and Child Folders is known - Microsoft Windows Explorer is an example of one. A Tri-State Selection mechanism also is known - Microsoft Add/Remove Windows Components is an example of another way of selecting various Parent and Child Folders. However, the Microsoft Add/Remove Windows Components feature does not display all Parent and Child Folders within a single scrolling tree directory; Child Folder and other contents of a Parent Folder are displayed in a separate window only after the user clicks on a Details button. In addition, only the contents of one Parent Folder can be displayed at a time.

The Tri-State Selection Tree described here combines the elements of a single scrolling tree directory with a tri-state selection mechanism in a new and unique way to enable users to discretely select specific Parent and/or Child Folders all in one single view.

Referring to Fig. 8 for an illustration, at step S801 a user is first presented with a tree directory of the highest level of Parent Folders on a hard drive or network. At S802 the user can expand the tree directory to show Child Folders by clicking on a plus/minus sign next to each Parent Folder, and the directory so expands at S803. At S804, the display shows a check box next to each Parent Folder (e.g., to the right of the plus/minus sign). By default, all check boxes are empty, indicating that no Parent or Child Folders are selected. If at step S805 the user clicks on a check box once, the process at step S806 selects the marked"/" Parent Folder but none of its Child Folders are selected, and step S807 shows this on the display. If at step S808 the user clicks the check box a second time, the slash mark is replaced by an "X" and all the Child Folders' check boxes are then selected and grayed out at S809, indicating that all Child Folders are selected for that Parent Folder, and this is displayed at S810.

Thus, by expanding the tree and clicking on check boxes, the user can systematically and efficiently select a discrete number of folders on which to perform an operation.

Yet another feature of the disclosed system is an arrangement of a redundant array of inexpensive servers (RAIS). Processing of a large set of information or document requires benefits of a centralized architecture - reliability and scalability, and RAIS is a novel approach to provide benefits of a centralized architecture - namely reliability and scalability with numerous inexpensive computers. Thus, RAIS can deliver essentially infinite scalability, can allow inexpensive smaller computers to be used to solve enterprise computational problems rather then expensive larger platforms, cheaper/faster.

For example, consider:

• Set of Information, D, with specific documents D1 , D2, D3; D{D1 ,D2,D3}

• RAIS of N x N size here with N = 3; RowN.ColN

• Replication factor is number of columns • Scalability factor is number of rows

1. Here N = 3, with 9 computers

CoM Col2 Col3 Row1 A A A Row2 B B B Row3 C C C

2. To post a Document, Dn, one copy is sent to a sub-server in each ColN, so

CoM Col2 Col3 Row1 A(Dn) A(Dn) A(Dn) Row2 B B B Row3 C C C

3. Thus Dn is replicated N times (N=3) and thus if Col1 :Row1 computer is unavailable there are two other computers with the same Dn. This is RAIS replication.

4. To post a universe, or set of documents, D{D1 ,D2,D3}, can use simple (round-robin) or complex (latency, closest path, spanning tree) routing, sending each document to a different RowN.

CoM Col2 Col3 Row1 A(D1) A(D1) A(D1) Row2 B(D2) B(D2) B(D2) Row3 C(D3) C(D3) C(D3) 5. Thus to reassemble the entire universe or set of documents, D, need to send a request to each RowN. To reconstruct, D, for an NxN RAIS requires N request/responses.

6. Multiple smaller requests can be used instead of one mammoth request. This reduces latency, bandwidth and process constraints. This is RAIS scalability.

7. Note that any one of the computers in Row1 can be used to re-construct the total set D found in CoM . For example, if Row1 :Col1 computer is unavailable, then Row1 :Col3 computer has a copy of the data. In fact, D is can be constructed from any arrangement that completes a ColN.

8. To increase either replication or scalability simply increase N.

• Scopeware Software Agents, either desktops or servers, can be installed on each computer in a RAIS matrix to achieve this functionality.

The disclosed system can be implemented in a variety of ways in terms of physical information storage — for example, physical information storage can be centralized or decentralized. Decentralized storage, physical storage of information with multiple servers and/or clients, is possible through network agents called Doc Feeders, which may be located at a server or client level. The Doc Feeder allows a storage location of a client, for example a file folder on a desktop hard drive, to be included in the system level data repository for use throughout an organization or enterprise. Depending upon implementation, the Doc Feeders can replicate the information asset (IA) to a server or maintain a constant pointer to the physical storage location while populating the system with the document object model (DOM). As earlier described, a DOM is a document shell of the lA that contains, among other items, a thumbnail of the IA, permission rights, and metadata. A DOM is created from the IA and placed on the Scopeware server, either independent of the IA or with a replication of the IA. From there, the Scopeware server will share the DOM (with constant pointer to the IA or replicated IA) with other connected system servers and clients in order to make the IA available to all clients connected to the network. Thus, the system servers and network agents (Doc Feeders) act as document proxies for both storage and retrieval of lAs.

In addition, the system servers within the network need not be physically close in proximity. For example, a client in a truly global organization with locations and system servers on several continents can query and retrieve sales results across all system servers and clients through a federated search. In essence, the disclosed system creates a virtual store from all documents accessible to any system server or client either centralized or decentralized.

The physical information storage of the disclosed system follows three models: duplication, replication, and document reference. The duplication model physically stores a duplicate IA on the parent Scopeware server that was created by the client. Other clients polling the parent Scopeware server have full access to the IA, depending upon permissions, whether or not the original document is available from its native storage location (i.e. client PC is turned off). The replication model replicates the IA from the parent Scopeware server to the peer Scopeware servers within a federated network. All clients within the federated network have full access to the IA, depending upon permissions, whether or not the original document is available from its native storage location (i.e. client PC is turned off). An example of the replication model is the concept of a redundant array of inexpensive servers. This concept, which is described in detail in the distributed enterprise model, utilizes client machines in place of a singe server. The document reference model "parks" only a DOM of the IA on all Scopeware servers and maintains a constant pointer to the actual physical location of the IA rather than storing a full copy of the IA on the Scopeware server. Other clients will only be able to gain access to the IA when the physical location of the IA is connected to the network (i.e. client PC is turned on).

There are to primary types of streams in accordance with the disclosed system: Bottom-Up and Top-Down. Through the use of both Bottom-Up and Top-Down methodologies, Scopeware creates a living stream for the client with new DOMs appearing automatically as content arrives. The Scopeware distributed enterprise model can make use of both server-based resources and client-based resources where appropriate. Both types of streams can be used simultaneously and interchangeably.

Bottom-Up streams are comprised of information collaboration formed by ad-hoc groups of Scopeware clients. A bottom-up stream is composed of information created by the clients of a transitory group. Information shared and created by this group is be replicated via point-to-point connections (i.e. from client PC to client PC). In this way, bottom-up groups can form and disperse frequently, and without notification, while its members will still have access to the shared information. Fig. 9 illustrates this configuration.

Top-Down streams are more permanent, generally more administrative streams or collections of information, such as company-wide distribution lists, or groups like 'Accounting' and 'Development'. In these groups, information is "parked" to the server from the desktop. The server then sends the information to other known servers. Each client maintains a polling connection to the server to retrieve "parked" documents that have recently arrived from other remote servers or from local clients. Fig. 10 illustrates this configuration.

As earlier described, the user interface within the Scopeware product portfolio has unique characteristics. The DOM provides certain information that allows quick perusal of the information retrieval results via a proprietary "browse card" or "glance view" which is similar to an index card that contains data on the underlying IA. A unique "browse card" or "glance view" is created for each IA. The "browse card" or "glance view" includes metadata for the document, which is comprised of a title, identification number unique to Scopeware document referencing, date/time stamp, and owner information. The "browse card" or "glance view" also presents a thumbnail image of the IA and a summary of the IA contents. Finally, the "browse card" or "glance view" contains a list of operations appropriate for the lA's application that include, but are not limited to, copy, forward, reply, view, and properties.

The "browse card" or "glance view" arrives in the stream of those clients that have permission to view the IA. The owner can grant access to other clients or groups by granting read, write, or aware permissions through the properties of the "browse card" or "glance view." Permission can be granted as granular as an individual-by-individual basis from the DOM, or through predetermined administrative groups via the Scopeware server.

The "browse card" or "glance view" is presented in a time-ordered sequence starting in the present going back into the past. The "browse card" or "glance view" is available in a number of views. The primary view is the stream. Other formats include a grid, Q, list, and thumbnails. The various views address the client's personal preferences for accessing time-ordered content in their most logical way. These views all contain the information presented in a "browse card" or "glance view" but are organized in a different method. Other specialized views include the address book and calendar.

An advantage of the "browse card" or "glance view" approach is the ease of browsing, searching, and retrieving lAs. In the stream view, the "browse card" or "glance view" of each IA are aligned much like cards in a recipe box. For each item, the title and application icon are viewable on the "browse card" or "glance view" in the stream. When the client passes over the "browse card" or "glance view" in the stream with the mouse pointer, the full "browse card" or "glance view" is presented to the client for easy viewing. From the "browse card" or "glance view," the client can perform any of the aforementioned actions available to the IA, subject to permission access.

The disclosed system is suitable for a number of computing models servicing multiple clients including a single departmental server model, an enterprise server model, a distributed enterprise model, and a peer-to-peer model (absent a dedicated Scopeware server or common server). In addition, the software enables wireless computing independent of or in conjunction with any or all of the aforementioned models. Wireless clients include WAP enabled phones, PDAs, Pocket PCs, and other similarly capable devices capable of receiving and transmitting data across a network. All of the Scopeware Implementation Models make use of the components previously discussed, providing consistent interface available across different computing topologies, from monolithic single servers to peer-to-peer collaboration.

Access to the IA contained in the Scopeware repository can be achieved through two methods. The first method of access is through the thin-client method. The thin-client method utilizes a web browser, such as Microsoft's Internet Explorer or Netscape's Navigator, on the client device to gain access to the Scopeware repository residing on the Scopeware server. The second method of access is the desktop-client method. The desktop-client method involves a local installation of Scopeware on the client device. The client device is then capable of performing the storage, retrieval, extraction, and processing of lAs as they are introduced to the Scopeware repository. All the models below can utilize either method of access to the Scopeware repository, however the distributed enterprise and peer-to-peer models are optimized with the desktop- client method.

Single Server Model. A single server model makes content on one Scopeware server available to any client connected to the departmental server. The Scopeware software creates a unique DOM that represents to the user interface the relevant details of the IA physically stored by the server or client. Thus, when a client connected to the network requests access to and retrieval of lAs through Scopeware, the client can view all documents contained within the network that satisfy the query parameters and access restrictions regardless of the document's native application. The documents available include those stored locally by the client, those saved to a central storage location, and those stored by peer clients with Doc Feeders connected to the shared server

Enterprise Server Model. In an enterprise server model, where multiple Scopeware servers are installed, federated access to and retrieval of I As across the network is enabled. In federated information sharing, a client asks one Scopeware server for lAs that may reside on it or one of many connected peer Scopeware servers. In this model, the actual IA may reside on any network- connected client, the Scopeware server, or a centralized data storage location. Transparent to the client, the Scopeware servers shuffle the retrieval request and access restrictions to present a single, coherent stream to the client via the presentation architecture previously discussed (within the original patent document).

Distributed Enterprise Model. A distributed enterprise model utilizes the clients for storage, retrieval, and processing of lAs. Through the use of directory monitoring agents, similar to network agents, the physical location of an IA need not be on the Scopeware server, but rather can reside with any client. The Scopeware servers take on a secondary role as administration servers and content parking lots. This model pushes the processing tasks to the clients while using the servers to shuttle lAs throughout the enterprise. The indexing engine, thumbnailing engine, lightweight storage database will be based at the clients.

Taking Scopeware beyond distributed networking and the federated architecture - into a more distributed approach will be straightforward, given the way that the system has been designed. Key elements of the next stage of deployment are distributed document processing and scalable server arrays.

Distributed document processing consists of two different approaches. First, when information was created physically on a desktop machine, but was part of a larger application and intended for storage on a server (rather than on the desktop), the Desktop facilities could do the document extraction, indexing, thumbnailing, etc., and post the results to the Scopeware Server. Second, a Scopeware Server that was handed a document (perhaps from an OCR process or from a central email application) could hand the document off to an available Scopeware Desktop for the same processing. These strategies relieve the processing load on the Scopeware Server and leave it free to focus on handling searches and stream integration, allowing a given Scopeware Server to handle a much larger user load.

When an organization needs to support central processing of large document bases - and needs the reliability, accessibility and security of a centralized architecture - Scopeware Servers will support deployment in a novel architecture we have named RAIS - a redundant array of inexpensive servers.

In this architecture, imagine a square array of desktop machines - call each one a "sub-server." The array as a whole comprises the Scopeware Server. (This does not require wiring together an actual array or cluster; any interconnect such as a Ethernet sub-net or even HTTP over a broader network will work.) In these arrays, columns of servers provide redundancy for storage, while rows (within columns) provide redundant points of distribution.

To post document D, one copy of D is sent to a sub-server in each column of the array. To replicate everything five times such that losing any data requires the loss of five sub-servers, five columns are used. The number of columns in the array is managed to support exactly the degree of replication (and redundancy) desired. The write processes can be managed in a number of ways to ensure that the different rows in the columns are balanced.

To send a polling message or search request ("give me all the latest stuff'), a request is sent to each sub-server in one column (note that the means to do this transparently to the user is an extension of the federated search technology). Each column of sub-servers absorbs one copy of every posting (because any write has gone into at least one row of the column); therefore, all the sub-servers in any one column collectively have copies of everything. Just a "replication factor," is chosen for data redundancy, a "distribution factor" is chosen for responsiveness and for data management, representing the number of rows in any column. To get ten small responses to a search request instead of one big response, or to distribute the total data-storage burden over ten machines instead of one, the array is implemented with ten sub-servers in every column.

The entire "Server" can be run with only one row (resulting in replication, but no distribution) or with only one column (resulting in distribution but no replication). In the limit, row size = column size = 1 , and the effect is to have a single conventional server.

This approach to distributed processing, scalability and reliability for large applications allows arbitrary sets of "smaller" computers (single/dual processor, inexpensive memory and disk storage) to be used in place of very large, expensive machines. This allows the application platform to be designed to the reliability and access requirements of the particular application, and then scaled incrementally (by adding more small machines into the array) as the actual application grows in terms of users served or information managed.

Distributed document processing and server arrays will give Scopeware almost infinite scalability while maintaining compatibility with early solutions or architectures. In addition to adding greater reliability, this architecture will support very large information processing applications. This will allow enterprise- scale, top-down applications - inbound support/sales email handling, customer service or even IRS-scale tax document processing.

Distributed document processing (with Scopeware Desktop) could be combined with either a "conventional" (1 processor array) Scopeware Server or with a more powerful array. This will allow organizations to create departmental or workgroup level solutions that can grow into enterprise applications if necessary.

At the same time, the system will allow users themselves to create self- organizing applications based on their specific and current needs. Ad hoc teams can create collaborative spaces that cross organizational boundaries if necessary. These applications can leverage either Scopeware Desktops or departmental-level Scopeware Servers.

Because the system has the architecture and capacity to support any level of centralization or decentralization concurrently, applications and their platforms can be engineered centrally or grown organically, and they can be tailored to the needs of their users and the organization on an ongoing basis.

Peer-to-Peer Model. The peer-to-peer (P2P) model allows multiple clients to share IA directly without the use of a dedicated Scopeware server. The P2P model allows for pure ad hoc collaboration among Scopeware clients. For example, a client can share IA via the Internet with identified Scopeware clients that have permission to access IA from the client, and vice versa. This is similar to the distributed enterprise environment except the dedicated Scopeware server has been removed as a storage, retrieval, and connection mechanism. Instead, Scopeware clients will connect point-to-point with other Scopeware clients through a general network connection such as the Internet.

Using P2P, a client can create a virtual shared stream that looks as though it is stored on a server but is in fact stored only by many clients. Historically, all clients would need access to a shared file folder on a common server in order to share information. With Scopeware, clients can share information that is located on each other's device and are not restricted to a common server or single physical storage location. To illustrate, five clients of Scopeware want to create a shared virtual stream to support a project. They call their group "Team One." Then, when any member of "Team One" posts a document to his or her stream, and marks it "readable by Team One," the system automatically sends a copy to every Scopeware client on the "Team One" list. Each Scopeware client receiving this document pops it into its client's local stream. Thus information created by a client who is a member of "Team One" (and flagged for Team One by the owner) winds up in the local stream of every member of Team One, whether the post is a document, an event (team meeting), task, or contact. It's as if he had sent his posting to a "client" server, and then everyone had polled the server, but in fact there's no server. Streams are ideal for organizing and managing vast amounts of information from distributed locations and of different type due to the visual presentation and the stream document object model. The software application process can take a number of forms depending on its service role in the network. We will consider two main morphological variants of software applications, although there can be others. These software applications can operate across hardware platforms, operating systems and kernels.

These software applications consist of at least one software application but are not limited to one and may often contain numerous software applications operating in concert: a) Client Application - a software application that is designed to operate close to an end-user, typically on an end-user or employee computing device such as a desktop, laptop, mobile device such as a cell phone or PDA, or some other device. Typically a client application operates for a single user or a small community of users; and b) Server Application - a software application that is designed to operate for numerous end-users and other software applications. Server applications typically operate at locations convenient for communities of users to access the server application.

Using these basic definitions we describe examples of methods of using client applications and server applications to enable a vast network of end-users and computing resources to co-operate to deliver organized streams of information.

One approach involves a Top Down Topology (clients and servers). In this model, server applications have a number of core roles: a) Member registry, address and lookup. Each server acts as a directory of other server applications, client applications, users, and enterprise resources such as mail servers, CRM, ERP platforms etc.; b) Stream document object routers that are responsible for collecting, sending and storing stream document objects to other server applications, client applications and other enterprise resources like CRM and ERP systems; and c) Stream document object presentation and interaction, responsible for display and action upon streams of stream document objects.

In the same model client applications have a number of core roles: a) Stream document object routers that are responsible for collecting, sending and storing stream document objects to other server applications; and b) Stream document object presentation and interaction, responsible for display and action upon streams of stream document objects.

For example, suppose we have a number of client applications and a number of server applications working together to deliver information within an organization as streams of stream document objects. Client application A (called Client A) collects information from the local end-user computing platform of user A. The information can be of any type. Client application A automatically wraps the information in the stream document object model, transforming the information into a stream document object. User A can then use client application A to manage information on the local computing device in streams of stream document objects.

Client application A can connect programmatically to a server application A at Server A. The mechanics of the connection can be through traditional methods like IP address, DNS registry, etc. Server A can communicate, manage and understand information including stream document objects. Server A can communicate with any system using standard protocols and formats including EDI, XML, and custom protocols, and retrieve information result sets and wrap those result sets with the stream document object model. Server A can then transform information in other systems like CRM, ERP, email, etc. into stream document objects. Server A also collects information from the computing platforms. The information can be of any type. Server A wraps the information in the stream document object model, transforming the information into a stream document object (SDO).

Server A also has a number of other connections to other resources such as Server B, Server C and Server D, each running its server application. Server A knows of enterprise resources through a number of mechanisms including IP address, DNS registry, etc. These enterprise resources include server applications and client applications of a variety of types including ERP systems, CRM system, printing systems, etc. Connected to Server B is a client application B (Client B) used by user B. Client B can communicate, manage and understand information including stream document objects. Connected to Server C is a client application C (Client C). Client C can communicate, manage and understand information including stream document objects. Connected to Server D is a client application D (Client D). Client D can communicate, manage and understand information including stream document objects.

We now have a basic topology of Server applications and Client applications. The goal of this topology is to organize all information into streams of stream document objects.

For example, User A wants to send Stream Document Object 1 (SDO1) to every resource in the entire organization. Using this particular topology, SDO1 is sent to server application at Server A, i.e., the server that serves Client A. A copy of SDO1 exists now on Server A. Server A sends SDO1 to known resources, the server applications at Server B, Server C and Server D. Server B in turn sends a copy of SDO1 to every client application it serves, e.g. Client B. Server C sends a copy of SDO1 to every client application it serves, e.g. Client

C. Server D sends a copy of SDO1 to every client application it serves, e.g. Client D.

SD01 , originally from Client A, now exists on Server B, Server C, Server

D. Client B, Client C and Client D. This is important since connections between ail enterprise resources may be, or may become, unavailable at any time. When connections are available SDO1 is transferred to the client applications or server applications.

As new clients connect to servers, say Client B1 connects to Server B, SDO1 can be sent to Client B1. As new servers connect, say Server E connects to Server D, SDO1 can be sent to Server E (and then Server E can send SDO1 to a Client E). Should Client B disconnect entirely from the topology all stream document objects like SDO1 sent to it via the topology before disconnection are available at Client B, and any subsequent SDOs that should have been sent to it are available to it upon re-connection.

Servers B-E and Clients B-E may have SDOs that will not be sent as SDO1 was above, e.g. they may be sent or stored in different ways, but we can still use this topology to manage information of any type into streams of SDOs. SDOs may live forever or for a period of time solely on a client application or on a server application.

User E (served by server E that can connect to servers A-D) searches for information throughout the entire organization. Clients A-D, and Servers A-E can all respond with particular SDOs. These can be sent to Client E through Server

E. When User E searches for information throughout the organization, SDOs are returned from connected applications like Server E. Server E itself connects to enterprise resources like Server A-D and can return SDOs to User E's Client E through Server E. This information in the organization can be organized and managed as SDOs through a network of clients and servers. Servers A-E can wrap information from other enterprise systems like ERP, CRM, email into SDOs and return these through Server E to User E's Client E.

These SDOs may or may not include the original information; they may be simply the stream document object wrappers, or some other subset or description of the original information. Since each client application or server application understands and communicates SDOs, sets of SDOs from every source can be organized by Client E into at least one stream of SDOs for User E.

Further, User E can also use only Server E to search the topology if no local computing device was available to run client application E. This is similar to using a web browser to communicate to Server E.

A variation of this topology includes no client applications like Clients A-E. In this variation all information is wrapped into SDOs by Servers A-E and users connect directly to Servers A-E, typically through a web browser or other thin client application.

Another topology model is a Bottom Up Topology (client and servers). In this model server applications similarly have a number of core roles: a) Member registry, address and lookup. Each server acts as a directory of other server applications, client applications, users, and enterprise resources such as mail servers, CRM, ERP platforms etc.; b) Stream document object routers that are responsible for collecting, sending and storing stream document objects to other server applications, client applications and other enterprise resources like CRM and ERP systems; and c) Stream document object presentation and interaction, responsible for display and action upon streams of stream document objects.

In this bottom up model client applications similarly have a number of core roles: a) Stream document object routers, responsible for collecting, sending and storing stream document objects to other server applications; and b) Stream document object presentation and interaction, responsible for display and action upon streams of stream document objects.

For example, suppose we have a number of client applications and a number of server applications working together to deliver information within an organization as streams of stream document objects. Client A collects information from the local end-user computing platform. The information can be of any type. Client A wraps the information in the stream document object model, transforming the information into a stream document object. User A can then use the client application A (Client A) to manage information on the local computing device in streams of stream document objects.

Client A can connect programmatically to server application A at Server A that serves Client A. The mechanics of the connection can be through traditional methods like IP address, DNS registry, etc. Server A can communicate, manage and understand information including stream document objects. Server A can communicate with any system using standard protocols and formats including EDI, XML, custom protocols and retrieve information result sets and wrap those result sets with the stream document object model. Server A can then transform information in other systems like CRM, ERP, email, etc. into stream document objects. Server A also collects information from the computing platforms. The information can be of any type. Server A wraps the information in the stream document object model transforming the information into a stream document object.

Server A also has a number of other connections to other stream server resources, e.g. Server B. Server A knows of enterprise resources through a number of mechanisms including IP address, DNS registry, etc. These enterprise resources include server and client applications of a variety of types including ERP systems, CRM system, printing systems, etc. Connected to Server B is a client application B (Client B). Client B can communicate, manage and understand information including stream document objects. In this model, User A and User B can form working groups by connecting Client A directly to Client B. Server A and Server B can assist this connection. Client A connects to Server A, Client B connects to Server B and Server A and Server B share information about the location of their connected client applications Client A and Client B. Client A and Client B can connect in other ways as well, including by having User A and User B configure their applications directly.

As in Top Down topology, connections between systems are transitory, meaning Server A, Server B, Client A and Client B may be disconnected at any time. Thus in this model Client A can send specific SDOs to Server A so that they will be available to other resources, like Server B, even if Client A is disconnected. Server A and Server B become SDO storage platforms for important information. The Client a SDO sent to Server A can be routed to Server B as well by Server A.

Client A can send to Client B all of A's SDOs or a subset of A's SDOs. These can be sent directly to Client B and need not need to pass through Server A or Server B. When User B searches for information throughout the organization, SDOs are returned from connected client applications like Client A and connected server applications like Server B. Server B itself connects to enterprise resources like Server A and can return SDOs to User B's Client B through Server B. This information in the organization can be organized and managed as SDOs through a network of clients and servers.

These SDOs may or may not include the original information. Again, they can be simply the stream document object wrappers, or some other subset or description of the information. Since each client application or server application understands and communicates SDOs, sets of SDOs from every source can be organized by Client B into at least one stream of SDOs for User B.

User B could also use only Server B to search the topology if no local computing device was available to run client application B. This is similar to using a web browser to communicate to Server B. Any SDOs not specifically sent to Server B by Client B need not be available.

A variation of this topology includes no servers. In this variation users connect their client applications directly and search and route SDOs directly, e.g., User A connects to User B without necessarily going through Server B or Server A.

In each topology, the system handles all types of different documents, or items of information, in essentially the same way, even if the document is of a type or format unknown to the system. Each document when created, received or otherwise encountered is treated consistently according to a standard document object model (SDO). As described below in more detail, the system processes document to create SDOs that can include various aids that can include significant information about the document such as summary, type of document, thumbnail of the document, who is the document's owner, who has permission to access the document, keywords, command options, time stamp, index, etc. This creation of a document's SDO is done automatically, although the user can aid the process. It can be done by a translator agent or programmatically.

The term "document" can be applied to the complete document that is supplied to the system or is created within the system, and can be in any one of a number of different formats depending on its origin and the way it was transmitted or created. The same term can also be applied to various representations of some or all of the document's contents and attributes. Such document representation may be further characterized by more specific terms, such as standard document object (SDO), brows card, index card, glance view, etc.. "Document" is used in both meaning in this patent specification and in the material incorporated by reference. The term "information asset" also can, and has been used" to refer to a document both in the sense of an original document and in the sense of a representation of the original document.

The disclosed system automatically creates the standard document objects (SDOs) for the respective original documents that the system receives or creates. As a result, the SDOs of heterogeneous documents can be in the same format and processed accordingly, without complications due to the fact that the original documents may have been in very different formats and may have come from very different applications. The SDO-based document representations can contain representations such as Glyphs that tell at a glance the document type (e.g., a Word file, email, etc.), Thumbnail graphics that tell more about the type of document (e.g., memo, audio file, etc.), and other notation such as, without limitation, title, summary, headers, options, command buttons, etc.

Document representations based on the SDOs can be displayed to the user in a number of ways. One way to represent original documents based on their SDOs is to create document representations called a browse cards or index cards that contain information derived from the original documents and typically are smaller in size than the original documents. These browse or index cards can be displayed to the user in a number of ways. A common and particularly efficient way is to display then in a receding, partly overlapping stack, in time order as earlier discussed. When a cursor on the display touches a browse card, a glance view of the document appears at a different part of the screen. The glance view can be simply the browse card of the same original document, but completely visible at a separate part of the display rather than partly overlaid by other browse card, or it can contain more information or less information. One important difference from traditional systems is that the glance view can show command buttons that match the type of documents. While the command set for traditional systems may use the same command button set for different types of documents, in the disclosed system the command set that shows in the glance view is specific to the document — it has the unique combination of command buttons that make sense for that document. The command buttons unique to the glance view can be shown on the glance view itself or separately. As noted, the glance view comes on the screen automatically when the cursor simply touches the corresponding browse or index card in the displayed stream; the user need not take any other action such as clicking on the document represented (browse card) in the stream or taking an action that calls a program to open or work with the document.

Other views can be used as alternatives to the stream view. For example, the display can be in the form of a list view that displays SDO-based information in list form, with a portion of the information visible so the user can quickly identify the document's contents without opening it. A calender view enables the document representations to be based on the month, day, and time they were entered into the system. An address book display can be arranged by contact or by sets of contacts. A grid view display can show the SDO-based document representations as a non-overlapping group, and may be particularly suited to SD)-based browse cards of images. In a Q-view, one part of the screen shows a list of documents while another shows a glance view of the document whose title the cursor currently touches.

The universal SDO of a document is created as a new document of any type is added to the basic stream of information items. It is done for any existing, legacy documents, when the system is installed, and is done automatically as any additional documents are created or otherwise come in. Metadata such as owner, date, access permission and keywords are created as part of this automatic process.

Access permission is a part of a document's metadata, so permission levels need not have the constraints of traditional information handling systems where a group or an individual typically has access to all documents in a particular folder or directory, or has a particular type of access to a folder.

Search results are integrated into a substream, at the right place, when and as they become available. The user can start using an incomplete substream and watch it build up. If the search must extend over a number of computers or even servers, and some are unavailable at the time, the results that come in when any become available are integrated into the substream at the right places.

Claims

Claims:
1. A top-down system for stream information management and organization, comprising: a number of client applications configured to operate on end-user computing devices; a number of server applications configured to operated on servers; each server application configured to selectively communicate with a respective subset of said client applications, and to selectively communicate with at least one other server application; each server application providing: directory information regarding at least one other server application, said client applications, said end-user computing devices, and other enterprise resources; stream object routers selectively collecting, sending and storing stream document objects to at least one other server application, said client applications, and said other enterprise resources; and stream document object presentation and interaction, including display and action upon streams of stream document objects; each client application providing: stream document object routers collecting, sending and storing stream documents objects to at least one of said server applications; and stream document object presentation and interaction, including display and action upon stream document objects; said stream document objects comprising a meta-document wrapper that has a standard stream document model causing objects of different characteristics to appear similar and behave in similar fashion in said s^ jm, said meteHdocument wrapper being applied to diverse objects including static information objects, dynamic information objects the contents of which change with time, objects that contain information generated by different applications, and objects that incorporate information of different modalities; wherein a server application and a client application are each configured to selectively send to and store selected stream document objects in all servers and all end-user devices currently communicating through said server applications; and said server applications and client applications selectively causing display of selected stream document objects as receding and partly overlapping streams of time ordered objects.
2. A bottom-up system for stream information management and organization, comprising: a number of client applications configured to operate on end-user computing devices; at least one server application configured to operated on at least one server; each server application configured to selectively communicate at least with a respective subset of said client applications; each server application providing: directory information regarding said client applications, said end- user computing devices, and other enterprise resources; stream object routers selectively collecting, sending and storing stream document objects at least to said client applications and said other enterprise resources; and stream document object presentation and interaction, including display and action upon streams of stream document objects; each client application providing: stream document object routers collecting, sending and storing stream documents objects to said at least one server application; and stream document object presentation and interaction, including display and action upon stream document objects; said stream document objects comprising a meta-document wrapper that has a standard stream document model causing objects of different characteristics to appear similar and behave in similar fashion in said system, said meta-document wrapper being applied to diverse objects including static information objects, dynamic information objects the contents of which change with time, objects that contain information generated by different applications, and objects that incorporate information of different modalities; wherein said at least one server application and each of said client applications are configured to selectively send to and store selected stream document objects in said at lest one server and all end-user devices currently communicating therewith; and said at least one server application and client applications selectively causing display of selected stream document objects as receding and partly overlapping streams of time ordered objects.
3. A system for stream information management and organization, comprising: a number of client applications configured to operate on end-user computing devices; a number of server applications configured to operated on servers; said server applications being configured to selectively communicate each other and with at least respective subsets of said client applications; each server application providing: directory information regarding at least one other one of said server applications, at least some of said client applications, at least some of said end-user computing devices, and at least some other enterprise resources; stream object routers selectively collecting, sending and storing stream document objects to at least another one of said server applications, at least some of said client applications, and said at least some other enterprise resources; and stream document object presentation and interaction, including display and action upon streams of stream document objects; each client application providing: stream document object routers collecting, sending and storing stream documents objects to at least one of said server applications; and stream document object presentation and interaction, including display and action upon stream document objects; said stream document objects comprising a meta-document wrapper that has a standard stream document model causing objects of different characteristics to appear similar and behave in similar fashion in said system, said meta-document wrapper being applied to diverse objects including static information objects, dynamic information objects the contents of which change with time, objects that contain information generated by different applications, and objects that incorporate information of different modalities; wherein a server application and a client application are each configured to selectively send to and store selected stream document objects in all servers and all end-user devices currently communicating through said server applications; and said server applications and client applications selectively causing display of selected stream document objects as receding and partly overlapping streams of time ordered objects.
4. A system as in claim 3 including at least one display facility displaying said selected stream document objects as a receding, foreshortened stack of partly overlapping representations of respective ones of said objects such that only a part of each displayed representation, after the first one in the stream, is visible to the user; said display facility further displaying a cursor or pointer and responding to touching a displayed representation with said cursor to essentially instantaneously display a glance view of the object corresponding to the touched representation.
5. A system as in claim 4 in which said glance view comprises an abbreviated version of the respective document object.
6. A system as in claim 5 in which said glance view comprises initial non- trivial words of the corresponding document object.
7. A system as in claim 5 in which said display of a glance view comprises important words, pictures, and/or sounds of the corresponding document object.
8. A system as in claim 3 including a document organizing facility receiving documents from diverse applications in diverse formats specific to the respective applications, automatically associating selected indicators with the received documents, automatically archiving the documents and indicators in consistent format for selective retrieval, and automatically creating information specifying respective glance views of said documents and respective document representations of said documents.
9. A system as in claim 8 in which said selected indicators are time-based.
10. A system as in claim 3 in which each of said stream document objects includes respective indicia controlling access permission to the respective stream document object.
11. A system as in claim 3 in which said stream object routers include facilities for responding to search requests for stream document objects by automatically integrating, into a single unified set, search results from diverse sources arriving at different times and comprising diverse types of stream document objects.
12. A system as in claim 3 including facilities for displaying a scrolling tree directory of folders and responding to user inputs to carry out a tri-state selection that selects one or more of the parent folders and all child folders, selected ones of the parent folders and selected ones of the child folders, and some parent folders and all their child folders.
13. A system as in claim 3 wherein at lease some of said server applications and said client applications reside on a redundant array of inexpensive servers functionally configured in rows and columns, wherein any one steam document object is stored in all inexpensive servers of a respective row but not in other rows.
14. A system as in claim 3 in which at least some of said server applications store complete stream document objects while others store abbreviated versions of said stream document objects.
15. A system as in claim 3 in which at least some of said client applications communicate with said server applications wirelessly.
16. A method of stream information management and organization, comprising: providing client applications configured to operate on end-user computing devices and server applications configured to operated on servers; said server applications being configured to selectively communicate each other and with at least respective subsets of said client applications, and each server application providing: directory information regarding at least one other one of said server applications, at least some of said client applications, at least some of said end-user computing devices, and at least some other enterprise resources; stream object routers selectively collecting, sending and storing stream document objects to at least another one of said server applications, at least some of said client applications, and said at least some other enterprise resources; and stream document object presentation and interaction, including display and action upon streams of stream document objects; each client application providing: stream document object routers collecting, sending and storing stream documents objects to at least one of said server applications; and stream document object presentation and interaction, including display and action upon stream document objects; said stream document objects comprising a meta-document wrapper that has a standard stream document model causing objects of different characteristics to appear similar and behave in similar fashion in said system, said meta-document wrapper being applied to diverse objects including static information objects, dynamic information objects the contents of which change with time, objects that contain information generated by different applications, and objects that incorporate information of different modalities; wherein a server application and a client application are each configured to selectively send to and store selected stream document objects in all servers and all end-user devices currently communicating through said server applications; and said server applications and client applications selectively causing display of selected stream document objects as receding and partly overlapping streams of time ordered objects.
17. A method as in claim 16 including displaying said selected stream document objects as a receding, foreshortened stack of partly overlapping representations of respective ones of said objects such that only a part of each displayed representation, after the first one in the stream, is visible to the user; and further displaying a cursor or pointer and responding to touching a displayed representation with said cursor to essentially instantaneously display a glance view of the object corresponding to the touched representation.
18. A methods in claim 17 in which said glance view comprises an abbreviated version of the respective document object.
19. A method as in claim 17 in which said glance view comprises initial non-trivial words of the corresponding document object.
0. A method as in claim 17 in which said glance view comprises important words, pictures, and/or sounds of the corresponding document object.
PCT/US2002/020589 1996-06-28 2002-06-26 Stream-based enterprise and desktop information management systems WO2003001345A2 (en)

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US09/892,385 2001-06-26
US09/892,258 US6768999B2 (en) 1996-06-28 2001-06-26 Enterprise, stream-based, information management system
US09/892,258 2001-06-26
US09/892,385 US20030164856A1 (en) 1996-06-28 2001-06-26 Desktop, stream-based, information management system

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WO2003001345A3 (en) 2003-11-06

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