WO1997005734A1 - Billing for communications usage - Google Patents
Billing for communications usage Download PDFInfo
- Publication number
- WO1997005734A1 WO1997005734A1 PCT/GB1996/001836 GB9601836W WO9705734A1 WO 1997005734 A1 WO1997005734 A1 WO 1997005734A1 GB 9601836 W GB9601836 W GB 9601836W WO 9705734 A1 WO9705734 A1 WO 9705734A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- network
- events
- schemas
- schema
- data
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/44—Augmented, consolidated or itemized billing statement or bill presentation
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/41—Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
- H04M2215/01—Details of billing arrangements
- H04M2215/0104—Augmented, consolidated or itemised billing statement, e.g. additional billing information, bill presentation, layout, format, e-mail, fax, printout, itemised bill per service or per account, cumulative billing, consolidated billing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
- H04M2215/01—Details of billing arrangements
- H04M2215/0164—Billing record, e.g. Call Data Record [CDR], Toll Ticket[TT], Automatic Message Accounting [AMA], Call Line Identifier [CLI], details, i.e. parameters, identifiers, structure
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1313—Metering, billing
Definitions
- This invention relates to billing for communications usage.
- a billing system responsive to usage events in a communications network to process event data to support invoice production.
- PSTN public switched telecommunications networks
- the customer receives charges based on usage of the network.
- a billing system needs to detect usage of the network and to process data in respect of that usage so as to output a bill or other charging mechanism.
- a problem with present billing systems is that they can be very inflexible. For instance, when a communications service provider wishes to update its charges or wishes to introduce new services over the PSTN, a protracted and difficult upgrading process can be required to enable the billing system to cater for the new charging regime.
- a method of processing data for producing a bill for usage of a communications network comprising: i) receiving event data from the communications network, the event data concerning network usage by a user; ii) providing a set of schemas applicable to communications services available to users by means of the network, at least one schema containing service specific data and at least one rule, or an identifier for at least one rule, for use in processing received event data in respect of that service; iii) selecting from the set of schemas one or more schemas applicable to the event data received; and iv) applying the selected schema(s) to the event data to process the event data for bill production.
- the method further comprises: v) storing a generic data processing structure, comprising an ordered set of data processing nodes which are ordered for the processing of event data relating to communications services available over the network, each node having an associated schema from the set of schemas; and vi) storing user specific information which identifies a set of services selected from the communications services available over the network and allocated to that user wherein the step of selecting one or more schemas is carried out by selecting a subset of the data processing nodes which have associated therewith schemas for processing network event data in respect of the selected set of services.
- the schemas may be stored in the nodes of the generic data processing structure but it may be more convenient that they are stored in a separate data structure, the generic data processing structure containing identifiers for the schemas rather than the schemas themselves.
- the user may in fact be one of many representatives of a customer.
- a customer may be a multi-national company.
- the "user specific information” can in fact be relevant to all users of one particular customer.
- Embodiments of the present invention have the advantage that they can be relatively easily modified, for instance to cater for changes in a charging regime.
- the services available over the network may change.
- the set of schemas or the generic data processing structure can be updated.
- a customer may choose to add or delete a service from their specific set of services, or to change the specification for a particular service. In that case, the customer specific information can be updated.
- apparatus for processing data for producing a bill for usage of a communications network comprising: means for receiving from the communications network a set of event data attributable to usage of the network; means for storing an ordered set of schemas applicable to a set of products available to a user, each schema comprising a Iogical process or an identifier for a Iogical process for processing event data received obtained from the network; means to select from the set of schemas those applicable to a selected set of communications products or services available to the user; and means to apply the selected schemas to the event data received from the network to process the events into a form ready for bill production.
- FIG. 1 shows in schematic block diagram form a billing system in accordance with the invention
- Figure 2 shows in schematic block diagram form a pricing and assembly engine which is a component of the system shown in figure 1 ;
- Figure 3 shows in schematic block diagram form a module of the engine shown in figure 2;
- Figure 4 is an explanatory diagram used in an explanation of the concept of a cellular network of schemas to be applied to data obtained from a telecommunication network in order to produce a bill for usage;
- Figure 5 shows a generic cellular network (graph) and illustrates how cells of the graph may be selected for creating a customer specific graph;
- Figure 6 is an explanatory flow-chart of the operation of the system
- Figure 7 is an explanatory diagram showing how cells of a graph are provided with datafields including pointers to other cells to establish a cellular network;
- Figure 8 shows the stages in the creation of a graph as a cellular network
- Figure 9 is an explanatory flow-chart of the way in which a graph is applied to customer data (events).
- Figure 10 is a schematic diagram of the way in which the schemas of the customer specific graph process, create and combine events, and how the events flow from cell to cell in the graph;
- Figure 1 1 is an explanatory diagram which shows the way in which the results of the schemas point to their origins.
- Figure 1 2 is a schematic diagram of the way a date-dependent change in customer specific data can be built into a customer specific graph.
- PDG Primary Data Generator (such as a network exchange)
- NMP Network Mediation Processor
- PIUR Platform Independent Usage Record
- PSLM Products and Services Life-Cycle Manager
- GMM Graph Manipulation Module
- RCM Rules Compiler Module
- a billing system 1 for generating bills for usage of a telecommunications network comprises a number of modules of software which provide the system with functionality.
- the system can be implemented on any suitable computing platform but will generally be distributed over a number of computer systems networked to enable appropriate interaction.
- the system 1 includes a number of interfaces 2 to the network, three of which are shown although more than this will usually be provided for use with a network such as a PSTN.
- Each of the interfaces 2 is connected to a respective plurality of exchanges in the telecommunications network by links 3.
- the interfaces 2 are in turn connected to a customer billing processor CBP 4.
- a number of pricing and assembly engine modules (PAE) 5, three of which are shown, are arranged to interact with the CBP 4. These are also arranged to interact with a rules library module 6 and a products and service life cycle manager (PSLM) 7.
- PES pricing and assembly engine modules
- PSLM products and service life cycle manager
- the PSLM 7 is also arranged to interact with the rules library module 6.
- the interfaces 2 periodically poll the exchanges to which they are connected for information about network usage.
- the information is then processed into a form which is suitable for storage by the CBP 4.
- the CBP 4 stores the information in a database 4a.
- Each interface 2 comprises two processors, a network mediation processor (NMP) 2a and a service domain processor (SDP) 2b.
- NMP network mediation processor
- SDP service domain processor
- the NMP 2a is a processor for collecting event-related data from elements in the telecommunications network. These elements can be called primary data generators (PDGs) for the purpose of embodiments of the present invention. In a telecommunications network of the type generally in use today, they usually comprise exchanges. In this embodiment the NMP 2a runs on a UNIX platform on an ICL DRS 6000 workstation. The NMP 2a interfaces to and collects usage records from the primary data generators. The usage records contain data for billable events and may for instance be records of the origin, destination, time of commencement and duration of telephone calls routed by an exchange of the network.
- the NMP 2a polls a list of the exchanges it serves.
- the usage records will vary in format according to the type and manufacturer of the data generator and part of the processor's task is to standardise and consolidate the records.
- the consolidated records are called platform independent usage records (PIURs) and these are output to the SDP 2b by encoding the records according to ASN 1 , an Open Systems Interconnection protocol.
- PIURs platform independent usage records
- the SDP 2b receives the PIURs from the NMP 2a and applies a set of undiscounted, simple tariffs to them in order to produce call records priced according to transaction based, elapsed time pricing. These priced call records are passed to the CBP 4.
- the CBP 4 takes the priced call records files generated by the SDPs 2a and assembles the information into a single data file. This file is stored on the database 4a for subsequent processing by a PAE 5.
- the CBP 4 contains a bill schedule process which runs against a customer billing database to determine which customers are to be billed. It does this by examining bill due dates and any other special flags which indicate that a bill is required, such as a "bill now” flag or "threshold breached” flag. This triggers selection of an available PAE 5 to which customer specific data is then sent for processing.
- Each PAE 5 is essentially an event processor.
- An "event" for the purposes of the PAE 5 is the establishing of a connection on the network which is to be billed.
- an event could be a call on the PSTN, a private circuit rental event or a transfer charge event.
- the file assembled from the priced call records files and received by the PAE 5 from the CBP 4 is converted in the PAE 5 into a master event list MEL.
- Each event on the MEL is a PIUR.
- the output of the CBP 4 to the PAE 5 is sorted by "service" and, within each "service", in chronological order of distinguishing date/time.
- Each event may have a single date/time associated with it, in which case this is the distinguishing date/time.
- the PAE 5 needs chronological date/time information for several reasons, such as where there has been start/stop/resume of a service in the period covered by a bill. It is simpler if the CBP 4 provides an event list in chronological order so that the PAE5 does not have to support sorting. However, this does mean that events have to be have been provided with a common time zone.
- the PAE 5 processes events of the MEL either singly or in groups creating a processed event list (PEL). Each PEL is a subset of the events on the MEL together with information on how the events have been processed in the PAE. Thus the PEL has a processing audit which should an error occur in the billing process allow the origin of the error to be determined and corrective action to be carried out to prevent that fault from reoccurring.
- PEL processed event list
- the PAE 5 processes events for a customer according to a set of related schemas for that customer.
- a schema is a Iogical process (not a UNIX process) that executes a rule provided by the PSLM 7 to produce for instance a price for a product or information for a bill.
- the PSLM 7 supplies rules (in plain text) which have been identified by a set of schemas concemed with the processing of the telecommunications usage. These rules can cater for the pricing of a wide range of services such as cost of time units, rental, and call services. Obviously, these prices may change over a time period for which a bill is to be produced and this is dealt with by reference to the distinguishing date/time for each event, mentioned above, and the application of the schemas.
- the schemas are held as a generic graph in a way which will be explained later.
- a set of related schemas for a customer is generated by applying customer specific data to the generic graph. This also is further dealt with below.
- the rules for the schemas are held in the rules library module 6.
- the PAE 5 includes a rule compiler module (RCM) 8. This module receives rules in plain text format from the PSLM 7 and converts them to a form of pseudo machine code (p-code) which represents the machine instructions for a virtual stack based machine.
- the PAE 5 also has a rules interpretation processor (RIP) 9 which understands the p-code form of the rules.
- the interpreter 9 runs as a separate process for scalability as several interpreters can run at the same time.
- the PAE will now be described in greater detail with reference to figure 2.
- the PAE 5 includes a number of modules. Modules are collections of software code which provides functionality to the PAE and are thus functional components and not architectural components. The first two modules were mentioned earlier and these are the RIP 9 and the RCM 8.
- a third module is a graph manipulation module (GMM) 10.
- a fourth module is a customer data module (CDM) 1 1 .
- a fifth module is a shared memory module (SMM) 12.
- a sixth module is a common functions module (CFM) 1 3.
- a seventh module is an event list module (ELM) 14.
- An eighth module is a PSLM data module (PDM) 1 5.
- a ninth module is an environmental control module (ECM) 1 6.
- the GMM 10 is a core module of the PAE 4 for it provides a function of building and manipulating graphs of pricing and billing schemas on a cellular framework (the concept of graphs will be described later). This module connects schema together to build a schema graph, tests the resulting graph to ensure that it is acyclic that is to say that there are no endless loops, instantiates a graph for a particular instance of a customer and invokes execution of that graph. These processes will be described in greater detail later.
- the CDM 1 1 provides the functionality required for handling customer data in the PAE 5.
- the customer data can be both inventory data and event data. It receives incoming files from the CBP 4 and parses them into separate files for each customer. It then parses each separate customer specific file and puts the inventory data into shared memory.
- the event data is formed into a master event list MEL and passed to the ELM 14 which then puts the MEL into shared memory controlled by the SMM 1 2.
- This module also enables the inventory data in shared memory to be accessed and combines invoice ready files (files processed by the PAE) and sends them back to the CBP 4, in particular to an invoice production engine (IPE) 4b which prints off the bill.
- the SMM 1 2 provides functions to manage memory allocation within memory which is shared by the modules.
- the CFM 1 3 provides a set of general purpose functions or utilities for use by other modules when required.
- the utilities include file access, rounding and error logging utilities.
- the ELM 14 provides the functionality required for manipulation of events. It enables creation of a MEL from event data received from the CBP 4, provides access to the original event data received from the CBP 4, creates PELs and adds pricing and assembly information to PELs. It also enables the selection and manipulation of event lists within PELs and builds the invoice ready data files which are sent back to the CBP 4.
- the PDM 1 5 comprises a number of sub-modules as shown in figure 3.
- the sub ⁇ modules include a PSLM interface 1 5a, a schema graph storage module 1 5b, a platform independent record definition storage 15c and a PDM API 1 5d which enables access to the PIRs held in storage 1 5c by other modules.
- the schema graph storage module 1 5b stores the schema rules and information necessary to build the schema graph. It stores the schema rules in an internal form after receiving them from the RCM 8.
- the RCM 8 converts the rules to the internal form from the form in which they are received from the PSLM 7.
- the ECM 1 6 provides co-ordination for the other modules, controlling the work flow amongst the other processors. In particular it detects when updating is necessary, for instance of the generic graph mentioned above. When an update is necessary, it is the ECM 1 6 which will stop new processing starting up, waiting until processes already in progress have finished before triggering the necessary updating and restarting processing.
- the principle which the PAE 5 follows is that the company's products and services used by the customers can be represented as a graph in which the nodes can process events generated by a customer. Each node in the graph has an associated schema and the interconnection of the node defines the inter ⁇ relationship which exists between the schemas. Each node will process a relevant set of customer generated events and the flow of events from a first node to a final node results in a final customer invoice. This concept is illustrated in Figure 4.
- nodes A, B, C and D are interconnected by links 40 to 43.
- Node A is interconnected by link 40 to node B and by link 41 to node C.
- Node B is interconnected to node C by link 42.
- Node C is interconnected to node D by link 43.
- Node A performs its operations on the data and passes the results of those operations to node B and node C, as represented by data flow arrows 44 and 45.
- Node B performs its operations on the data it receives from node A and passes the results of those operations to node C as represented by data flow arrow 46.
- Node C performs its operations on the data received from node A and node B and passes the results of those operations to node D as represented by dataflow arrow 47.
- Node D performs its operations and since it is the final node the processed data "flows out of" the graph.
- the graph is, in this case, acyclic since there are no endless loops.
- a link 48 shown in broken outline
- the link 48 passes data back from node D to node B as represented by dataflow arrow 49. This data would then be passed to node C and thence back to node D.
- an endless processing loop could be established. It is part of the function of the GMM 10 to verify the graph to ensure that no endless processing loops are introduced during construction of the graph.
- the PSLM 7 holds a generic graph which has processing nodes for every possible service and product offered by the telephone operator.
- Figure 5 shows such a generic graph although for the sake of simplicity the number of nodes has been reduced. Not all customers will use all the products and services available. Thus, if this generic graph were to be used directly, a lot of processing steps will be carried out unnecessarily or processing power allocated to the task unnecessarily. This would waste valuable computing time when preparing a bill.
- the PAE 5 utilises the GMM 10 to tailor the generic graph according to those goods and services the customer has taken.
- FIG. 6 shows a flow-chart of the operation of the PAE 5.
- a first stage is for the PAE 5 to request the generic graph data from the PSLM 7 as represented by box 60. This data is used to build a generic graph in a step represented by box 61 .
- the generic graph is tailored to be specific to a customer in a process (to be described later) called "lighting the graph", as represented by box 62.
- the tailored graph is then applied to the customer events passed to the PAE 5 by the CBP 4, this step being represented by box 63.
- the PAE 5 passes the processed data back to the CBP 4, as represented by box 64, where it is passed to the IPE 4b and a bill printed out and dispatched to the customer. New customer data is requested from the CBP 4 as represented by box 65 and the steps are then repeated.
- the PSLM 7 holds information on:
- Products prices and related information which will be used by the PAE 5 to produce a price for a product.
- a price for a product For example, the rental charge for a telephone line or the price of an item of equipment such as a telephone or answering machine;
- items 1 and 2 of the information are individual schemas equivalent to the nodes in figure 5 and item 3 is equivalent to the links between the nodes.
- item 3 is equivalent to the links between the nodes.
- the schemas are logical processes that execute a rule to produce a price or information to be produced on a bill (for example the total number of telephone units used).
- the rules implemented in the schema are provided by the PSLM 7 and a schema may be executed more than once in any bill production. In other words a node in the graph of figure 5 may be used more than once in processing customer data although not on the same item of data because the graph is acyclic as mentioned above.
- schema instances Those items of customer information to which a schema may be applied are termed schema instances. This concept is similar to the concept of object class and object instance in object orientated programming. A schema is executed once for each schema instance that exists for that schema. Each time a schema is executed a PEL is created as a record of everything done on the schema instance.
- the graph is a "map" of the processes to be carried out on the customer data giving the routes to be followed by the products of those processes to other processes.
- the schema graph is built purely from the data held by the PSLM 7. No customer specific data is held in the nodes and links. It is a generic graph which will cater for a notional customer who will use all of the products and services offered by the operator.
- the PSLM 7 sends two types of data to the PAE 5 in order to create the schema graph. The first type concerns the rules - these are sent in a plain text form. The second type is a table mapping each schema to any parent schemas which act upon output generated by that schema.
- the PDM 1 5 of the PAE 5 translates the table into a form suitable for use with the GMM 10.
- the GMM 10 builds the generic graph by structuring the data into a node with parents and children, that is, a parent child structure is created.
- a simplified parent child structure is shown in figure 7 and it can be seen that each node is a memory structure including a number of identifiers. Taking node 70, this has a cell identifier field 71 , a field 72 including a pointer to children of that node, a field 73 including a pointer to parents of that node and a field 74 identifying the schema.
- node 75 is schema C
- it has a parent schema A as indicated by pointer 76
- a true graph has not been created but just a set of table structures with pointers to other table structures.
- the next stage is to convert this into cells and synapses of a cellular framework.
- the conversion process is carried as described in the following pseudo-code after the creation of a root node and a concentrator node.
- Figure 8 shows the stages involved in the building of a simple graph.
- Figure 8a shows the first stage in the graph building process; that of creation of root (R) and concentrator (C) nodes.
- Figure 8(b) shows the creation of the first child 81 and in the next stage shown in figure 8(c) a child 82 of the child 81 is created. This is then connected to the concentrator C.
- a further child 83 of the root node is created and connected to its child 82 which is an earlier created child of cell 81 .
- the next stage is to "validate" the schema graph which has been created. This is a test carried out to ensure that no messages get lost or enter infinite loops circling through the same cells in the graph.
- the graph should be a directed acyclic graph (DAG) and to check this any message sent from a cell to a child must not then return as an input to this cell from a parent.
- a message called GRAPHCHECK is sent to the root cell and thence to each cell and its children in turn, in a synchronous manner.
- the GRAPHCHECK message contains a list of cell identifiers through which the message has passed. The arrival of the message at a cell invokes a check of the cell id of that cell against those in the list of cell ids that have already been visited. If there is a match then that cell has been visited before and there is a loop in the graph. In such circumstances the graph would be held invalid. The errors are noted by marking the cell status accordingly.
- this step is to tailor this generic graph to a customer specific graph.
- This step is the step represented by box 62 in figure 6. It is referred to as "lighting up” the graph or instantiating the graph. In essence this lighting up process involves mapping customer inventory information held in the CDM 1 1 to the schema graph held in the PDM 1 5 to create a graph which is specific to that customer.
- Each customer will have a number of items which will generate events to be charged.
- the items are referred to as Feature Items (Fl) and they will include telephone Iines, charge cards and private circuits.
- the events generated by the Feature Items will be charged for according to billing options held in the customer inventory.
- the options are termed products.
- An example of a product is "Family and Friends" which was described earlier.
- the customer inventory will include all instances of the products to which the customer subscribes.
- a product may have more than one instance, for example, the "Family and Friends" product will have two instances where the customer has two telephone Iines utilising this product.
- Each product instance in the customer inventory contains all the customer defined attributes and data which relates to that instance of the product.
- the process of "lighting-up" the graph entails instructing each cell of the graph where to locate the product instances and the instances of the schemas it is to use. In order to do this each cell has at least one instance table.
- An example of a table is given below.
- the tailored graph can then be applied to the customer events (box 63 figure 6) in order to calculate the invoice.
- a first step in the process is to send the customer event list to the concentrator cell of the customer specific graph, this step being represented by box 90.
- the concentrator cell sends the appropriate events to its parent cells via the appropriate links, as represented by box 91 .
- the concentrator cell then resets as represented by box 92. This involves the discarding of customer specific information.
- the cell is then no longer lit up and is ready to be "lighted up” to form a cell of a graph specific to the next customer.
- Each parent upon receipt of the events produces a PEL for each schema instance it has , as represented by box 93.
- the schema instances are run, as represented by box 94 and the results are sent to the appropriate parents of that cell, as represented by box 95. If the parent is the root cell (box 96) then the data has traversed the graph and the process ends as represented by box 97. If the parent is not the root then the steps represented by boxes 92 to 96 are carried out again.
- FIG. 10 shows part of such a customer graph.
- the figure shows three cells 100, 101 and 103.
- Cell 100 is concemed with a product called "PSTN-U”
- cell 103 is concerned with a product called "OPTION 1 5"
- cell 101 is concerned with a product called "Famiiy and Friends”.
- Data flows into this part of the graph by means of link 104 to cell 100 and leaves the graph by means of link 105 from cell 103.
- a link 106 exists between cell 100 and cell 101 .
- PEL 109 is directed in the direction of arrow 1 1 1 to cell 101 because line 456 has the option "Family and Friends".
- Cell 101 applies the schema to the input PEL 109 and outputs another PEL 1 1 2 in the direction of arrow 1 1 3 along link 107.
- PEL 1 1 2 thus concerns calls on link 456 to telephone numbers discounted according to the "Friends and Family" option.
- Cell 103 awaits for the arrival of both PELs 1 1 2 and 1 10.
- PEL 1 1 0 is directed to cell 103 along link 108 in the direction of arrow 1 14. This cell processes the input PELs by discounting the total telephone usage on both Iines.
- a PEL 1 1 5 is output from the cell 103 along link 105 in the direction of arrow 1 1 6 to the next cell in the graph (not shown).
- the output PEL 1 15 contains all the telephone usage records for both Iines with the appropriate discounts applied.
- each PEL has a data-field which indicates the PEL from which it originated. This allows billing errors to be traced to the erroneous schema.
- a PEL "spreadsheet” will be built up.
- the "spreadsheet” will contain information about the execution of the customer specific graph. For the example illustrated in figure 10 the PEL "spreadsheet” would be as shown in figure 1 1 .
- a MEL 1 1 7 comprises a number of events labelled a to k in the figure 1 1 . Of these events a, c, e, f, h, j are directed to cell 100 and traverse the section of graph depicted in figure 10.
- step 62 to 64 The process is then repeated (steps 62 to 64) for the next customer, as represented by box 65.
- the above described process does not take into account the "distinguishing date" information contained in an event. This becomes important because the customer specific data may show a change in circumstances during the billing period so that an event being processed needs to follow different links between cells (or schemas) at different times.
- the billing period may be January to February but the customer, although having the service "Option 1 5" continuously for his line 456, may only have begun to subscribe to Friends and Famiiy for that line in February.
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Meter Arrangements (AREA)
Abstract
Description
Claims
Priority Applications (9)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP96925879A EP0840977B1 (en) | 1995-07-27 | 1996-07-29 | Billing for communications usage |
NZ313717A NZ313717A (en) | 1995-07-27 | 1996-07-29 | Billing for communications usage |
JP9507362A JPH11510336A (en) | 1995-07-27 | 1996-07-29 | Billing and shipping for telecommunications use |
US09/000,271 US6052450A (en) | 1995-07-27 | 1996-07-29 | Billing for communications usage |
BR9610027A BR9610027A (en) | 1995-07-27 | 1996-07-29 | Method and apparatus for processing data to produce an account for the use of a communications network |
AU66244/96A AU713964B2 (en) | 1995-07-27 | 1996-07-29 | Billing for communications usage |
DE69631373T DE69631373T2 (en) | 1995-07-27 | 1996-07-29 | BILLING MANAGEMENT FOR TELECOMMUNICATION USE |
CA002227914A CA2227914C (en) | 1995-07-27 | 1996-07-29 | Billing for communications usage |
NO980329A NO980329L (en) | 1995-07-27 | 1998-01-26 | Charging communication usage |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP95305312.1 | 1995-07-27 | ||
EP95305312 | 1995-07-27 |
Publications (1)
Publication Number | Publication Date |
---|---|
WO1997005734A1 true WO1997005734A1 (en) | 1997-02-13 |
Family
ID=8221275
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/GB1996/001836 WO1997005734A1 (en) | 1995-07-27 | 1996-07-29 | Billing for communications usage |
Country Status (13)
Country | Link |
---|---|
US (1) | US6052450A (en) |
EP (1) | EP0840977B1 (en) |
JP (1) | JPH11510336A (en) |
KR (1) | KR19990036053A (en) |
CN (1) | CN1192310A (en) |
AU (1) | AU713964B2 (en) |
BR (1) | BR9610027A (en) |
CA (1) | CA2227914C (en) |
DE (1) | DE69631373T2 (en) |
MX (1) | MX9800742A (en) |
NO (1) | NO980329L (en) |
NZ (1) | NZ313717A (en) |
WO (1) | WO1997005734A1 (en) |
Cited By (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO1998041006A1 (en) * | 1997-03-10 | 1998-09-17 | At & T Corp. | Telephone billing with summary information |
WO1999009733A1 (en) * | 1997-08-14 | 1999-02-25 | Telia Ab (Publ) | Improvements in, or relating to, telecommunications systems |
WO2000056053A1 (en) * | 1999-03-17 | 2000-09-21 | Sonera Oyj | Pricing of telecommunication connections in a telecommunication system |
WO2003003154A2 (en) * | 2001-06-27 | 2003-01-09 | Rateintegration, Inc. | Rule-based system and apparatus for rating transactions |
US6804337B1 (en) * | 1999-03-25 | 2004-10-12 | British Telecommunications Plc | Bill image generation |
Families Citing this family (37)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6515968B1 (en) | 1995-03-17 | 2003-02-04 | Worldcom, Inc. | Integrated interface for real time web based viewing of telecommunications network call traffic |
US6058380A (en) * | 1995-12-08 | 2000-05-02 | Mellon Bank, N.A. | System and method for electronically processing invoice information |
GB9603582D0 (en) | 1996-02-20 | 1996-04-17 | Hewlett Packard Co | Method of accessing service resource items that are for use in a telecommunications system |
US6069890A (en) | 1996-06-26 | 2000-05-30 | Bell Atlantic Network Services, Inc. | Internet telephone service |
US6154445A (en) | 1996-04-18 | 2000-11-28 | Bell Atlantic Network Services, Inc. | Telephony communication via varied redundant networks |
US6078582A (en) | 1996-12-18 | 2000-06-20 | Bell Atlantic Network Services, Inc. | Internet long distance telephone service |
US6137869A (en) | 1997-09-16 | 2000-10-24 | Bell Atlantic Network Services, Inc. | Network session management |
US6574216B1 (en) | 1997-03-11 | 2003-06-03 | Verizon Services Corp. | Packet data network voice call quality monitoring |
US6292479B1 (en) | 1997-03-19 | 2001-09-18 | Bell Atlantic Network Services, Inc. | Transport of caller identification information through diverse communication networks |
US6870827B1 (en) | 1997-03-19 | 2005-03-22 | Verizon Services Corp. | Voice call alternative routing through PSTN and internet networks |
US6473407B1 (en) | 1997-09-05 | 2002-10-29 | Worldcom, Inc. | Integrated proxy interface for web based alarm management tools |
US6763376B1 (en) | 1997-09-26 | 2004-07-13 | Mci Communications Corporation | Integrated customer interface system for communications network management |
US7058600B1 (en) * | 1997-09-26 | 2006-06-06 | Mci, Inc. | Integrated proxy interface for web based data management reports |
US6714979B1 (en) * | 1997-09-26 | 2004-03-30 | Worldcom, Inc. | Data warehousing infrastructure for web based reporting tool |
US6385644B1 (en) | 1997-09-26 | 2002-05-07 | Mci Worldcom, Inc. | Multi-threaded web based user inbox for report management |
FI105757B (en) * | 1997-12-16 | 2000-09-29 | Nokia Networks Oy | Pre-processing of events for report generation |
US20010056362A1 (en) * | 1998-07-29 | 2001-12-27 | Mike Hanagan | Modular, convergent customer care and billing system |
US7062446B1 (en) * | 1999-11-16 | 2006-06-13 | Dana Corporation | Apparatus and method for tracking and managing physical assets |
US6952680B1 (en) | 1999-11-16 | 2005-10-04 | Dana Corporation | Apparatus and method for tracking and managing physical assets |
US20050131729A1 (en) * | 1999-11-16 | 2005-06-16 | Melby John M. | Apparatus and method for tracking and managing physical assets |
US20020077944A1 (en) * | 1999-11-16 | 2002-06-20 | Bly J. Aaron | System and method for disposing of assets |
US20020082966A1 (en) * | 1999-11-16 | 2002-06-27 | Dana Commercial Credit Corporation | System and method for benchmarking asset characteristics |
EP1168805A1 (en) * | 2000-06-20 | 2002-01-02 | Alcatel | Call charging method, a related device, object and object-oriented development system |
US20020161859A1 (en) * | 2001-02-20 | 2002-10-31 | Willcox William J. | Workflow engine and system |
US20020174072A1 (en) * | 2001-05-17 | 2002-11-21 | Michael Wengrovitz | Secure internet-based call accounting service |
US20060053075A1 (en) * | 2001-11-26 | 2006-03-09 | Aaron Roth | System and method for tracking asset usage and performance |
US7281044B2 (en) * | 2002-01-10 | 2007-10-09 | Hitachi, Ltd. | SAN infrastructure on demand service system |
US20030149786A1 (en) * | 2002-02-06 | 2003-08-07 | Mark Duffy | Efficient counter retrieval |
US20040153382A1 (en) * | 2003-01-31 | 2004-08-05 | Richard Boccuzzi | System and method for determining discrepancies in a communications system |
US7340422B2 (en) * | 2003-02-10 | 2008-03-04 | Asentinel Llc | Systems and method for managing and processing of telecommunications invoices |
EP1455291A1 (en) * | 2003-03-06 | 2004-09-08 | Comptel OYJ | Method, means and computer program product for setting rating |
WO2004102323A2 (en) * | 2003-05-06 | 2004-11-25 | Dana Corporation | System or method for analyzing information organized in a configurable manner |
US7444141B2 (en) * | 2003-06-12 | 2008-10-28 | Sergio Rivera | Method and system for programmable control of mobile communications units |
US20050187888A1 (en) * | 2004-02-19 | 2005-08-25 | William Sherman | Method for associating information pertaining to a meter data acquisition system |
US20070201641A1 (en) * | 2004-05-18 | 2007-08-30 | Mts Mer Telemanagement Solutions Ltd. | Information verification in a telecommunications network |
CN100349403C (en) * | 2004-09-27 | 2007-11-14 | 英业达股份有限公司 | Intelligent website charging treatment system and its method |
US8238538B2 (en) | 2009-05-28 | 2012-08-07 | Comcast Cable Communications, Llc | Stateful home phone service |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0358408A2 (en) * | 1988-09-06 | 1990-03-14 | AT&T Corp. | Intelligent network |
WO1993008661A1 (en) * | 1991-10-16 | 1993-04-29 | Telefonaktiebolaget Lm Ericsson | Flexible call detail recording system |
Family Cites Families (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4979207A (en) * | 1990-02-01 | 1990-12-18 | Motorola, Inc. | Method of processing cellular telephone call detail data for billing multi-line customers for cellular telephone services |
US5659601A (en) * | 1995-05-09 | 1997-08-19 | Motorola, Inc. | Method of selecting a cost effective service plan |
-
1996
- 1996-07-29 EP EP96925879A patent/EP0840977B1/en not_active Expired - Lifetime
- 1996-07-29 KR KR1019980700718A patent/KR19990036053A/en not_active Application Discontinuation
- 1996-07-29 BR BR9610027A patent/BR9610027A/en active Search and Examination
- 1996-07-29 US US09/000,271 patent/US6052450A/en not_active Expired - Lifetime
- 1996-07-29 CA CA002227914A patent/CA2227914C/en not_active Expired - Lifetime
- 1996-07-29 JP JP9507362A patent/JPH11510336A/en active Pending
- 1996-07-29 DE DE69631373T patent/DE69631373T2/en not_active Expired - Lifetime
- 1996-07-29 WO PCT/GB1996/001836 patent/WO1997005734A1/en not_active Application Discontinuation
- 1996-07-29 CN CN96195907A patent/CN1192310A/en active Pending
- 1996-07-29 NZ NZ313717A patent/NZ313717A/en unknown
- 1996-07-29 AU AU66244/96A patent/AU713964B2/en not_active Expired
-
1998
- 1998-01-26 MX MX9800742A patent/MX9800742A/en unknown
- 1998-01-26 NO NO980329A patent/NO980329L/en unknown
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0358408A2 (en) * | 1988-09-06 | 1990-03-14 | AT&T Corp. | Intelligent network |
WO1993008661A1 (en) * | 1991-10-16 | 1993-04-29 | Telefonaktiebolaget Lm Ericsson | Flexible call detail recording system |
Non-Patent Citations (2)
Title |
---|
I. BENYACAR ET AL.: "Concepts in recording of services", TENCON '89, 22 November 1989 (1989-11-22) - 24 November 1989 (1989-11-24), BOMBAY, INDIA, pages 593 - 599, XP000203943 * |
R.L.AVEYARD ET AL.: "New Billing System Development", NOMS 90. IEEE1990 NETWORK OPERATIONS & MANAGEMENT SYMPOSIUM, 11 February 1990 (1990-02-11) - 1914, SAN DIEGO, CA US, pages 1-10, XP000534180 * |
Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO1998041006A1 (en) * | 1997-03-10 | 1998-09-17 | At & T Corp. | Telephone billing with summary information |
US6058170A (en) * | 1997-03-10 | 2000-05-02 | At&T Corp | Telephone billing with summary information |
WO1999009733A1 (en) * | 1997-08-14 | 1999-02-25 | Telia Ab (Publ) | Improvements in, or relating to, telecommunications systems |
WO2000056053A1 (en) * | 1999-03-17 | 2000-09-21 | Sonera Oyj | Pricing of telecommunication connections in a telecommunication system |
US6804337B1 (en) * | 1999-03-25 | 2004-10-12 | British Telecommunications Plc | Bill image generation |
WO2003003154A2 (en) * | 2001-06-27 | 2003-01-09 | Rateintegration, Inc. | Rule-based system and apparatus for rating transactions |
WO2003003154A3 (en) * | 2001-06-27 | 2004-03-11 | Rateintegration Inc | Rule-based system and apparatus for rating transactions |
Also Published As
Publication number | Publication date |
---|---|
AU713964B2 (en) | 1999-12-16 |
CN1192310A (en) | 1998-09-02 |
DE69631373D1 (en) | 2004-02-26 |
AU6624496A (en) | 1997-02-26 |
MX9800742A (en) | 1998-11-29 |
EP0840977B1 (en) | 2004-01-21 |
DE69631373T2 (en) | 2004-11-11 |
CA2227914A1 (en) | 1997-02-13 |
CA2227914C (en) | 2001-03-20 |
EP0840977A1 (en) | 1998-05-13 |
NZ313717A (en) | 1999-11-29 |
JPH11510336A (en) | 1999-09-07 |
NO980329D0 (en) | 1998-01-26 |
KR19990036053A (en) | 1999-05-25 |
NO980329L (en) | 1998-03-26 |
US6052450A (en) | 2000-04-18 |
BR9610027A (en) | 1999-07-06 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
CA2227914C (en) | Billing for communications usage | |
CA2404550C (en) | System and method for web services packaging | |
AU697499B2 (en) | Data processing system for communications network | |
Bussler et al. | Policy resolution for workflow management systems | |
CN1201599C (en) | System and method for supporting and managing telecommunication services | |
US6199047B1 (en) | Apparatus and method for an event rating engine | |
US20010029526A1 (en) | Method for controlling a mobile agent | |
US20020107754A1 (en) | Rule-based system and apparatus for rating transactions | |
Steffen et al. | Hierarchical service definition | |
MXPA04002898A (en) | Intelligent service management system. | |
WO2002065360A2 (en) | Method and apparatus providing convergent solution to end-to-end, adaptive business application management | |
EP1101350A1 (en) | Decision network based event pricing system in a component based, object oriented convergent customer care and billing system | |
Amyot et al. | On the extension of UML with use case maps concepts | |
US8195566B2 (en) | Web service interfaces used in providing a billing service | |
CN108632047A (en) | A kind of determination method and device of tariff data | |
US6804337B1 (en) | Bill image generation | |
Fleck | A distributed near real-time billing environment | |
EP1013067A1 (en) | Improvements in, or relating to, telecommunications systems | |
Aubonnet et al. | PILOTE: a service creation environment in next generation networks | |
CN112364058B (en) | Auditing method and device for commodity price configuration | |
KR970006416B1 (en) | Database main table structure | |
Kamoun | Formal specification and feature interaction detection in the intelligent network. | |
Anderson et al. | The Objectiva Architecture | |
WO2001090836A2 (en) | Real-time (all the time) operation support system and method | |
WO1998052321A1 (en) | Improved telecommunications systems and methods |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
WWE | Wipo information: entry into national phase |
Ref document number: 96195907.X Country of ref document: CN |
|
AK | Designated states |
Kind code of ref document: A1 Designated state(s): AL AM AT AU AZ BB BG BR BY CA CH CN CU CZ DE DK EE ES FI GB GE HU IL IS JP KE KG KP KR KZ LK LR LS LT LU LV MD MG MK MN MW MX NO NZ PL PT RO RU SD SE SG SI SK TJ TM TR TT UA UG US UZ VN AM AZ BY KG KZ MD RU TJ TM |
|
AL | Designated countries for regional patents |
Kind code of ref document: A1 Designated state(s): KE LS MW SD SZ UG AT BE CH DE DK ES FI FR GB GR IE IT LU MC NL PT SE BF BJ CF CG CI CM |
|
DFPE | Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101) | ||
121 | Ep: the epo has been informed by wipo that ep was designated in this application | ||
WWE | Wipo information: entry into national phase |
Ref document number: 313717 Country of ref document: NZ |
|
ENP | Entry into the national phase |
Ref document number: 1997 507362 Country of ref document: JP Kind code of ref document: A |
|
ENP | Entry into the national phase |
Ref document number: 2227914 Country of ref document: CA Ref document number: 2227914 Country of ref document: CA Kind code of ref document: A |
|
WWE | Wipo information: entry into national phase |
Ref document number: PA/a/1998/000742 Country of ref document: MX Ref document number: 1996925879 Country of ref document: EP Ref document number: 1019980700718 Country of ref document: KR |
|
WWE | Wipo information: entry into national phase |
Ref document number: 09000271 Country of ref document: US |
|
WWP | Wipo information: published in national office |
Ref document number: 1996925879 Country of ref document: EP |
|
REG | Reference to national code |
Ref country code: DE Ref legal event code: 8642 |
|
WWP | Wipo information: published in national office |
Ref document number: 1019980700718 Country of ref document: KR |
|
WWG | Wipo information: grant in national office |
Ref document number: 1996925879 Country of ref document: EP |
|
WWR | Wipo information: refused in national office |
Ref document number: 1019980700718 Country of ref document: KR |