WO1996009614B1 - Systeme de telegestion de donnees audio et video - Google Patents

Systeme de telegestion de donnees audio et video

Info

Publication number
WO1996009614B1
WO1996009614B1 PCT/US1995/011218 US9511218W WO9609614B1 WO 1996009614 B1 WO1996009614 B1 WO 1996009614B1 US 9511218 W US9511218 W US 9511218W WO 9609614 B1 WO9609614 B1 WO 9609614B1
Authority
WO
WIPO (PCT)
Prior art keywords
local
station
remote
advisor
operator
Prior art date
Application number
PCT/US1995/011218
Other languages
English (en)
Other versions
WO1996009614A1 (fr
Filing date
Publication date
Priority claimed from US08/304,679 external-priority patent/US5619183A/en
Application filed filed Critical
Priority to AU35452/95A priority Critical patent/AU3545295A/en
Publication of WO1996009614A1 publication Critical patent/WO1996009614A1/fr
Publication of WO1996009614B1 publication Critical patent/WO1996009614B1/fr

Links

Abstract

Procédé et système d'assistance et de visualisation à distance pour un opérateur exploitant un matérial complexe. L'opérateur (104) situé au niveau d'un site local (102) est mis en communication avec un conseiller (107) situé au niveau d'un site éloigné (105), afin que le conseiller (107) puisse visualiser et entendre les mêmes stimulis que l'opérateur (104), et que le conseiller (107) puisse observer et commander l'appareil local (109). L'opérateur (104) est un individu, par exemple un ingénieur de chantier ou un technicien, qui est peu formé ou qui a besoin d'assistance. Le conseiller (107) est un individu qui a reçu une formation poussée, et qui peut fournir un soutien technique. Selon une variante de réalisation, l'opérateur (104) peut être un individu qui a reçu une formation technique et qui a des connaissances techniques mais qui ne possède pas de compétence administrative ou autre, tandis que le conseiller (107) est un individu qui possède une telle compétence. Sinon, un conseiller intermédiaire (502) peut envoyer des conseils/commandes à l'opérateur (104) et recevoir des conseils/commandes en provenance d'un conseiller de haut niveau (107).
PCT/US1995/011218 1994-09-12 1995-09-06 Systeme de telegestion de donnees audio et video WO1996009614A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU35452/95A AU3545295A (en) 1994-09-12 1995-09-06 Video audio data remote system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/304,679 US5619183A (en) 1994-09-12 1994-09-12 Video audio data remote system
US08/304,679 1994-09-12

Publications (2)

Publication Number Publication Date
WO1996009614A1 WO1996009614A1 (fr) 1996-03-28
WO1996009614B1 true WO1996009614B1 (fr) 1996-06-06

Family

ID=23177515

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1995/011218 WO1996009614A1 (fr) 1994-09-12 1995-09-06 Systeme de telegestion de donnees audio et video

Country Status (3)

Country Link
US (1) US5619183A (fr)
AU (1) AU3545295A (fr)
WO (1) WO1996009614A1 (fr)

Families Citing this family (189)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7397363B2 (en) * 1993-06-08 2008-07-08 Raymond Anthony Joao Control and/or monitoring apparatus and method
US6094134A (en) * 1994-05-09 2000-07-25 Audiogard International Device for the verification of an alarm
US5926209A (en) * 1995-07-14 1999-07-20 Sensormatic Electronics Corporation Video camera apparatus with compression system responsive to video camera adjustment
US5797515A (en) * 1995-10-18 1998-08-25 Adds, Inc. Method for controlling a drug dispensing system
US5844601A (en) * 1996-03-25 1998-12-01 Hartness Technologies, Llc Video response system and method
JPH09266460A (ja) * 1996-03-28 1997-10-07 Sony Corp 送受信システム
US6370574B1 (en) * 1996-05-31 2002-04-09 Witness Systems, Inc. Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location
US5790798A (en) * 1996-05-31 1998-08-04 Witness Systems, Inc. Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location
US8861707B2 (en) * 1996-05-31 2014-10-14 Verint Americas Inc. Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location
US7015945B1 (en) * 1996-07-10 2006-03-21 Visilinx Inc. Video surveillance system and method
US6046712A (en) * 1996-07-23 2000-04-04 Telxon Corporation Head mounted communication system for providing interactive visual communications with a remote system
IT1290220B1 (it) * 1997-01-30 1998-10-22 Ela Medical S P A Sistema di teleassistenza per il controllo e la programmazione di cardiostimolatori e defibrillatori impiantiabili
US6480600B1 (en) 1997-02-10 2002-11-12 Genesys Telecommunications Laboratories, Inc. Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality
US7031442B1 (en) 1997-02-10 2006-04-18 Genesys Telecommunications Laboratories, Inc. Methods and apparatus for personal routing in computer-simulated telephony
US6104802A (en) 1997-02-10 2000-08-15 Genesys Telecommunications Laboratories, Inc. In-band signaling for routing
US5970156A (en) * 1997-02-14 1999-10-19 Telefonaktiebolaget Lm Ericsson Method and apparatus for reducing periodic interference in audio signals
US6591303B1 (en) * 1997-03-07 2003-07-08 Sun Microsystems, Inc. Method and apparatus for parallel trunking of interfaces to increase transfer bandwidth
JP3217723B2 (ja) * 1997-03-13 2001-10-15 ▲すすむ▼ 舘 遠隔通信システム及び遠隔通信方法
FR2765440B1 (fr) * 1997-06-27 1999-09-03 Renault Dispositif video et systeme de transmission d'informations video et audio pour le telediagnostic
US8073921B2 (en) * 1997-07-01 2011-12-06 Advanced Technology Company, LLC Methods for remote monitoring and control of appliances over a computer network
US6985943B2 (en) 1998-09-11 2006-01-10 Genesys Telecommunications Laboratories, Inc. Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center
US6711611B2 (en) 1998-09-11 2004-03-23 Genesis Telecommunications Laboratories, Inc. Method and apparatus for data-linking a mobile knowledge worker to home communication-center infrastructure
USRE46528E1 (en) 1997-11-14 2017-08-29 Genesys Telecommunications Laboratories, Inc. Implementation of call-center outbound dialing capability at a telephony network level
US6175382B1 (en) * 1997-11-24 2001-01-16 Shell Oil Company Unmanned fueling facility
DE19753704A1 (de) 1997-12-04 1999-06-10 Focke & Co Maschine, insbesondere Verpackungsmaschine
DE19801784C2 (de) * 1998-01-19 2000-03-30 Siemens Ag Verfahren und Kommunikationssystem zur Behandlung von Alarmen durch ein mehrere Managementebenen aufweisendes Managementnetz
US7907598B2 (en) 1998-02-17 2011-03-15 Genesys Telecommunication Laboratories, Inc. Method for implementing and executing communication center routing strategies represented in extensible markup language
US6332154B2 (en) 1998-09-11 2001-12-18 Genesys Telecommunications Laboratories, Inc. Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
US9075136B1 (en) 1998-03-04 2015-07-07 Gtj Ventures, Llc Vehicle operator and/or occupant information apparatus and method
EP0943972A1 (fr) * 1998-03-16 1999-09-22 Agfa Corporation Méthode et dispositif pour support technique de production à distance
JPH11284895A (ja) * 1998-03-31 1999-10-15 Canon Inc サーバ及びシステム及びクライアント及び制御方法及び記憶媒体
USRE46153E1 (en) 1998-09-11 2016-09-20 Genesys Telecommunications Laboratories, Inc. Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment
US6271752B1 (en) * 1998-10-02 2001-08-07 Lucent Technologies, Inc. Intelligent multi-access system
US6317039B1 (en) 1998-10-19 2001-11-13 John A. Thomason Wireless video audio data remote system
TW443047B (en) * 1998-11-30 2001-06-23 Gen Electric Remote assistant
WO2000055714A1 (fr) * 1999-03-15 2000-09-21 Varian Semiconductor Equipment Associates, Inc. Systeme d'aide a distance
FR2791200A1 (fr) * 1999-03-16 2000-09-22 Franck Seive Systeme pour l'estimation a distance du cout de travaux
US6968302B1 (en) * 1999-08-11 2005-11-22 Agilent Technologies, Inc. System and method for remote analysis and control of test and measurement devices
US6476858B1 (en) 1999-08-12 2002-11-05 Innovation Institute Video monitoring and security system
US7310111B2 (en) * 1999-08-12 2007-12-18 Innovation Institute Video monitoring and security system
US6917288B2 (en) * 1999-09-01 2005-07-12 Nettalon Security Systems, Inc. Method and apparatus for remotely monitoring a site
US6281790B1 (en) 1999-09-01 2001-08-28 Net Talon Security Systems, Inc. Method and apparatus for remotely monitoring a site
US20070008099A1 (en) * 1999-09-01 2007-01-11 Nettalon Security Systems, Inc. Method and apparatus for remotely monitoring a site
US6972676B1 (en) 1999-09-01 2005-12-06 Nettalon Security Systems, Inc. Method and apparatus for remotely monitoring a site
US7929978B2 (en) 1999-12-01 2011-04-19 Genesys Telecommunications Laboratories, Inc. Method and apparatus for providing enhanced communication capability for mobile devices on a virtual private network
US7587041B2 (en) * 2000-01-13 2009-09-08 Verint Americas Inc. System and method for analysing communications streams
GB0000735D0 (en) 2000-01-13 2000-03-08 Eyretel Ltd System and method for analysing communication streams
DE10021619A1 (de) * 2000-05-04 2001-11-08 Focke & Co Mobile, rechnergestützte Wartungseinheit
ITTO20000731A1 (it) * 2000-07-25 2000-10-25 Supersonica S R L Procedimento didattico/operativo implementato da calcolatore per la formazione di utenti in materie da apprendere.
US20030093430A1 (en) * 2000-07-26 2003-05-15 Mottur Peter A. Methods and systems to control access to network devices
US7382397B2 (en) * 2000-07-26 2008-06-03 Smiths Detection, Inc. Systems and methods for controlling devices over a network
WO2002009060A2 (fr) 2000-07-26 2002-01-31 Livewave, Inc. Procedes et systemes pour une commande de camera reliee a un reseau
EP1323014A2 (fr) 2000-09-28 2003-07-02 Vigilos, Inc. Procede et traitement pour la configuration de locaux pour l'installation de dispositifs de controle
US8392552B2 (en) 2000-09-28 2013-03-05 Vig Acquisitions Ltd., L.L.C. System and method for providing configurable security monitoring utilizing an integrated information system
US7627665B2 (en) * 2000-09-28 2009-12-01 Barker Geoffrey T System and method for providing configurable security monitoring utilizing an integrated information system
CA2422519A1 (fr) * 2000-09-28 2002-04-04 Vigilos, Inc. Systeme et procede d'interaction dynamique avec des appareils a distance
US7325190B1 (en) 2000-10-02 2008-01-29 Boehmer Tiffany D Interface system and method of building rules and constraints for a resource scheduling system
US6900777B1 (en) * 2001-01-03 2005-05-31 Stryker Corporation Infrared audio/video interface for head-mounted display
GB0103381D0 (en) * 2001-02-12 2001-03-28 Eyretel Ltd Packet data recording method and system
US8126276B2 (en) * 2001-02-21 2012-02-28 International Business Machines Corporation Business method for selectable semantic codec pairs for very low data-rate video transmission
US20020128875A1 (en) * 2001-03-07 2002-09-12 Travis Parry System and method for providing customer support
US8015042B2 (en) * 2001-04-02 2011-09-06 Verint Americas Inc. Methods for long-range contact center staff planning utilizing discrete event simulation
US6952732B2 (en) 2001-04-30 2005-10-04 Blue Pumpkin Software, Inc. Method and apparatus for multi-contact scheduling
US7155399B2 (en) 2001-04-03 2006-12-26 Witness Systems, Inc. System and method for complex schedule generation
US6959405B2 (en) * 2001-04-18 2005-10-25 Blue Pumpkin Software, Inc. Method and system for concurrent error identification in resource scheduling
US7054822B2 (en) * 2001-08-06 2006-05-30 Ecolab, Inc. Notification of time-critical situations occurring at destination facilities
US7505914B2 (en) * 2001-08-06 2009-03-17 Ecolab Inc. Method and system for providing advisory information to a field service provider
US7539504B2 (en) * 2001-12-05 2009-05-26 Espre Solutions, Inc. Wireless telepresence collaboration system
US7480715B1 (en) 2002-01-25 2009-01-20 Vig Acquisitions Ltd., L.L.C. System and method for performing a predictive threat assessment based on risk factors
US20030167335A1 (en) * 2002-03-04 2003-09-04 Vigilos, Inc. System and method for network-based communication
US20030206172A1 (en) * 2002-03-05 2003-11-06 Vigilos, Inc. System and method for the asynchronous collection and management of video data
EP1497834A1 (fr) * 2002-04-03 2005-01-19 Schem NZ Limited Appareil de surveillance a distance
US7383158B2 (en) * 2002-04-16 2008-06-03 Trane International Inc. HVAC service tool with internet capability
FR2839650B1 (fr) * 2002-05-17 2005-04-01 Ela Medical Sa Systeme de teleassistance pour la programmation des dispositifs medicaux implantables actifs tels que stimulateurs cardiaques, defibrillateurs, cardioverteurs ou dispositifs multisite
US7415605B2 (en) * 2002-05-21 2008-08-19 Bio-Key International, Inc. Biometric identification network security
GB0219493D0 (en) 2002-08-21 2002-10-02 Eyretel Plc Method and system for communications monitoring
US7646927B2 (en) * 2002-09-19 2010-01-12 Ricoh Company, Ltd. Image processing and display scheme for rendering an image at high speed
US7201290B2 (en) * 2003-05-12 2007-04-10 Ecolab Inc. Method and apparatus for mass based dispensing
US20040226959A1 (en) 2003-05-12 2004-11-18 Mehus Richard J. Methods of dispensing
US20040230339A1 (en) * 2003-05-12 2004-11-18 Bryan Maser Methods of managing based on measurements of actual use of product
DK1673750T3 (da) * 2003-10-07 2014-01-20 Safety Systems Z Sikkerhedsovervågningssystem
US7221267B2 (en) * 2003-12-03 2007-05-22 Decarta Inc. User interface to aid system installation
US20050278446A1 (en) * 2004-05-27 2005-12-15 Jeffery Bryant Home improvement telepresence system and method
EP1759170B2 (fr) 2004-06-23 2019-11-06 Ecolab Inc. Procede de dosage multiple de produits liquides, appareil de dosage et systeme de dosage
US20060133611A1 (en) * 2004-12-21 2006-06-22 Biggs Robert J Method of use data compression technology
US20060190960A1 (en) * 2005-02-14 2006-08-24 Barker Geoffrey T System and method for incorporating video analytics in a monitoring network
US7944469B2 (en) * 2005-02-14 2011-05-17 Vigilos, Llc System and method for using self-learning rules to enable adaptive security monitoring
US7710452B1 (en) 2005-03-16 2010-05-04 Eric Lindberg Remote video monitoring of non-urban outdoor sites
US7803321B2 (en) * 2005-03-18 2010-09-28 Ecolab Inc. Formulating chemical solutions based on volumetric and weight based control measurements
FR2891679B1 (fr) * 2005-10-05 2007-12-07 Giat Ind Sa Dispositif de transmission d'informations.
US9008075B2 (en) 2005-12-22 2015-04-14 Genesys Telecommunications Laboratories, Inc. System and methods for improving interaction routing performance
US8112298B2 (en) * 2006-02-22 2012-02-07 Verint Americas, Inc. Systems and methods for workforce optimization
US7864946B1 (en) 2006-02-22 2011-01-04 Verint Americas Inc. Systems and methods for scheduling call center agents using quality data and correlation-based discovery
US8670552B2 (en) * 2006-02-22 2014-03-11 Verint Systems, Inc. System and method for integrated display of multiple types of call agent data
US20070206767A1 (en) * 2006-02-22 2007-09-06 Witness Systems, Inc. System and method for integrated display of recorded interactions and call agent data
US7853006B1 (en) 2006-02-22 2010-12-14 Verint Americas Inc. Systems and methods for scheduling call center agents using quality data and correlation-based discovery
US8160233B2 (en) * 2006-02-22 2012-04-17 Verint Americas Inc. System and method for detecting and displaying business transactions
US8112306B2 (en) * 2006-02-22 2012-02-07 Verint Americas, Inc. System and method for facilitating triggers and workflows in workforce optimization
US8117064B2 (en) * 2006-02-22 2012-02-14 Verint Americas, Inc. Systems and methods for workforce optimization and analytics
US8108237B2 (en) * 2006-02-22 2012-01-31 Verint Americas, Inc. Systems for integrating contact center monitoring, training and scheduling
US7734783B1 (en) 2006-03-21 2010-06-08 Verint Americas Inc. Systems and methods for determining allocations for distributed multi-site contact centers
US8126134B1 (en) 2006-03-30 2012-02-28 Verint Americas, Inc. Systems and methods for scheduling of outbound agents
US7792278B2 (en) 2006-03-31 2010-09-07 Verint Americas Inc. Integration of contact center surveys
US7680264B2 (en) * 2006-03-31 2010-03-16 Verint Americas Inc. Systems and methods for endpoint recording using a conference bridge
US7852994B1 (en) 2006-03-31 2010-12-14 Verint Americas Inc. Systems and methods for recording audio
US8254262B1 (en) 2006-03-31 2012-08-28 Verint Americas, Inc. Passive recording and load balancing
US7672746B1 (en) 2006-03-31 2010-03-02 Verint Americas Inc. Systems and methods for automatic scheduling of a workforce
US7701972B1 (en) * 2006-03-31 2010-04-20 Verint Americas Inc. Internet protocol analyzing
US8204056B2 (en) * 2006-03-31 2012-06-19 Verint Americas, Inc. Systems and methods for endpoint recording using a media application server
US7822018B2 (en) * 2006-03-31 2010-10-26 Verint Americas Inc. Duplicate media stream
US7826608B1 (en) 2006-03-31 2010-11-02 Verint Americas Inc. Systems and methods for calculating workforce staffing statistics
US7774854B1 (en) 2006-03-31 2010-08-10 Verint Americas Inc. Systems and methods for protecting information
US8594313B2 (en) 2006-03-31 2013-11-26 Verint Systems, Inc. Systems and methods for endpoint recording using phones
US8000465B2 (en) * 2006-03-31 2011-08-16 Verint Americas, Inc. Systems and methods for endpoint recording using gateways
US20070237525A1 (en) * 2006-03-31 2007-10-11 Witness Systems, Inc. Systems and methods for modular capturing various communication signals
US8130938B2 (en) 2006-03-31 2012-03-06 Verint Americas, Inc. Systems and methods for endpoint recording using recorders
US7633930B2 (en) 2006-03-31 2009-12-15 Verint Americas Inc. Systems and methods for capturing multimedia communication signals
US8442033B2 (en) 2006-03-31 2013-05-14 Verint Americas, Inc. Distributed voice over internet protocol recording
US7995612B2 (en) * 2006-03-31 2011-08-09 Verint Americas, Inc. Systems and methods for capturing communication signals [32-bit or 128-bit addresses]
WO2007117406A2 (fr) * 2006-04-03 2007-10-18 Bloom Energy Corporation Système de pile à combustible et configuration de partie classique
US8155275B1 (en) 2006-04-03 2012-04-10 Verint Americas, Inc. Systems and methods for managing alarms from recorders
US8331549B2 (en) * 2006-05-01 2012-12-11 Verint Americas Inc. System and method for integrated workforce and quality management
US8396732B1 (en) 2006-05-08 2013-03-12 Verint Americas Inc. System and method for integrated workforce and analytics
US20070282807A1 (en) * 2006-05-10 2007-12-06 John Ringelman Systems and methods for contact center analysis
US7817795B2 (en) * 2006-05-10 2010-10-19 Verint Americas, Inc. Systems and methods for data synchronization in a customer center
US7747745B2 (en) * 2006-06-16 2010-06-29 Almondnet, Inc. Media properties selection method and system based on expected profit from profile-based ad delivery
US7660406B2 (en) * 2006-06-27 2010-02-09 Verint Americas Inc. Systems and methods for integrating outsourcers
US20070297578A1 (en) * 2006-06-27 2007-12-27 Witness Systems, Inc. Hybrid recording of communications
US7660407B2 (en) 2006-06-27 2010-02-09 Verint Americas Inc. Systems and methods for scheduling contact center agents
US7660307B2 (en) * 2006-06-29 2010-02-09 Verint Americas Inc. Systems and methods for providing recording as a network service
US7903568B2 (en) * 2006-06-29 2011-03-08 Verint Americas Inc. Systems and methods for providing recording as a network service
US7953621B2 (en) 2006-06-30 2011-05-31 Verint Americas Inc. Systems and methods for displaying agent activity exceptions
US20080004945A1 (en) * 2006-06-30 2008-01-03 Joe Watson Automated scoring of interactions
US7853800B2 (en) 2006-06-30 2010-12-14 Verint Americas Inc. Systems and methods for a secure recording environment
US7848524B2 (en) * 2006-06-30 2010-12-07 Verint Americas Inc. Systems and methods for a secure recording environment
US7966397B2 (en) 2006-06-30 2011-06-21 Verint Americas Inc. Distributive data capture
US8131578B2 (en) * 2006-06-30 2012-03-06 Verint Americas Inc. Systems and methods for automatic scheduling of a workforce
US7769176B2 (en) 2006-06-30 2010-08-03 Verint Americas Inc. Systems and methods for a secure recording environment
US7953750B1 (en) 2006-09-28 2011-05-31 Verint Americas, Inc. Systems and methods for storing and searching data in a customer center environment
US7930314B2 (en) * 2006-09-28 2011-04-19 Verint Americas Inc. Systems and methods for storing and searching data in a customer center environment
US8005676B2 (en) * 2006-09-29 2011-08-23 Verint Americas, Inc. Speech analysis using statistical learning
US7991613B2 (en) 2006-09-29 2011-08-02 Verint Americas Inc. Analyzing audio components and generating text with integrated additional session information
US8645179B2 (en) * 2006-09-29 2014-02-04 Verint Americas Inc. Systems and methods of partial shift swapping
US7899178B2 (en) * 2006-09-29 2011-03-01 Verint Americas Inc. Recording invocation of communication sessions
US7613290B2 (en) * 2006-09-29 2009-11-03 Verint Americas Inc. Recording using proxy servers
US8199886B2 (en) * 2006-09-29 2012-06-12 Verint Americas, Inc. Call control recording
US7920482B2 (en) 2006-09-29 2011-04-05 Verint Americas Inc. Systems and methods for monitoring information corresponding to communication sessions
US7873156B1 (en) 2006-09-29 2011-01-18 Verint Americas Inc. Systems and methods for analyzing contact center interactions
US7570755B2 (en) 2006-09-29 2009-08-04 Verint Americas Inc. Routine communication sessions for recording
US7885813B2 (en) * 2006-09-29 2011-02-08 Verint Systems Inc. Systems and methods for analyzing communication sessions
US7899176B1 (en) 2006-09-29 2011-03-01 Verint Americas Inc. Systems and methods for discovering customer center information
US7881216B2 (en) 2006-09-29 2011-02-01 Verint Systems Inc. Systems and methods for analyzing communication sessions using fragments
US7752043B2 (en) 2006-09-29 2010-07-06 Verint Americas Inc. Multi-pass speech analytics
US8068602B1 (en) 2006-09-29 2011-11-29 Verint Americas, Inc. Systems and methods for recording using virtual machines
US20080080685A1 (en) * 2006-09-29 2008-04-03 Witness Systems, Inc. Systems and Methods for Recording in a Contact Center Environment
US7965828B2 (en) 2006-09-29 2011-06-21 Verint Americas Inc. Call control presence
US8837697B2 (en) * 2006-09-29 2014-09-16 Verint Americas Inc. Call control presence and recording
US20080082387A1 (en) * 2006-09-29 2008-04-03 Swati Tewari Systems and methods or partial shift swapping
US8130925B2 (en) * 2006-12-08 2012-03-06 Verint Americas, Inc. Systems and methods for recording
US8280011B2 (en) * 2006-12-08 2012-10-02 Verint Americas, Inc. Recording in a distributed environment
US8130926B2 (en) * 2006-12-08 2012-03-06 Verint Americas, Inc. Systems and methods for recording data
US20080137814A1 (en) * 2006-12-07 2008-06-12 Jamie Richard Williams Systems and Methods for Replaying Recorded Data
US20080181356A1 (en) * 2007-01-26 2008-07-31 Predrag Sukovic Camera used with ct scanner to take external images
US20080244686A1 (en) * 2007-03-27 2008-10-02 Witness Systems, Inc. Systems and Methods for Enhancing Security of Files
US8437465B1 (en) 2007-03-30 2013-05-07 Verint Americas, Inc. Systems and methods for capturing communications data
US8170184B2 (en) 2007-03-30 2012-05-01 Verint Americas, Inc. Systems and methods for recording resource association in a recording environment
US8743730B2 (en) * 2007-03-30 2014-06-03 Verint Americas Inc. Systems and methods for recording resource association for a communications environment
US9106737B2 (en) * 2007-03-30 2015-08-11 Verint Americas, Inc. Systems and methods for recording resource association for recording
US8277745B2 (en) * 2007-05-02 2012-10-02 Ecolab Inc. Interchangeable load cell assemblies
US20080300963A1 (en) * 2007-05-30 2008-12-04 Krithika Seetharaman System and Method for Long Term Forecasting
US8315901B2 (en) * 2007-05-30 2012-11-20 Verint Systems Inc. Systems and methods of automatically scheduling a workforce
US20080300955A1 (en) * 2007-05-30 2008-12-04 Edward Hamilton System and Method for Multi-Week Scheduling
US20090033736A1 (en) * 2007-08-01 2009-02-05 John Thomason Wireless Video Audio Data Remote System
US7694589B2 (en) * 2007-12-12 2010-04-13 Ecolab Inc. Low and empty product detection using load cell and load cell bracket
US8401155B1 (en) 2008-05-23 2013-03-19 Verint Americas, Inc. Systems and methods for secure recording in a customer center environment
US20100066802A1 (en) * 2008-09-16 2010-03-18 Brian Dross Remote communications device and method for facilitating manual operations
US8719016B1 (en) 2009-04-07 2014-05-06 Verint Americas Inc. Speech analytics system and system and method for determining structured speech
IL199115A (en) * 2009-06-03 2013-06-27 Verint Systems Ltd Systems and methods for efficiently locating keywords in communication traffic
USRE48951E1 (en) 2015-08-05 2022-03-01 Ecolab Usa Inc. Hand hygiene compliance monitoring
US9102509B2 (en) * 2009-09-25 2015-08-11 Ecolab Inc. Make-up dispense in a mass based dispensing system
US9051163B2 (en) * 2009-10-06 2015-06-09 Ecolab Inc. Automatic calibration of chemical product dispense systems
US10115065B1 (en) 2009-10-30 2018-10-30 Verint Americas Inc. Systems and methods for automatic scheduling of a workforce
US8511512B2 (en) 2010-01-07 2013-08-20 Ecolab Usa Inc. Impact load protection for mass-based product dispensers
US8944286B2 (en) 2012-11-27 2015-02-03 Ecolab Usa Inc. Mass-based dispensing using optical displacement measurement
US10546441B2 (en) 2013-06-04 2020-01-28 Raymond Anthony Joao Control, monitoring, and/or security, apparatus and method for premises, vehicles, and/or articles
US10725445B2 (en) 2016-11-11 2020-07-28 Safe Tek, LLC Systems, methods, and articles of manufacture for operation of an industrial machine
WO2018165107A1 (fr) 2017-03-07 2018-09-13 Ecolab Usa Inc. Modules de surveillance de distributeurs d'hygiène des mains
US10529219B2 (en) 2017-11-10 2020-01-07 Ecolab Usa Inc. Hand hygiene compliance monitoring
WO2020132525A1 (fr) 2018-12-20 2020-06-25 Ecolab Usa Inc. Routage adaptatif, communication en réseau bidirectionnel

Family Cites Families (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE2231666C3 (de) * 1972-06-28 1975-11-20 Societe Nationale Industrielle Aerospatiale, Paris Vorrichtung zur Ausbildung an optischen Zieleinrichtungen
JPS5477013A (en) * 1977-12-02 1979-06-20 Hitachi Ltd Transmission system for picture sound
FR2591000B1 (fr) * 1985-11-29 1988-09-23 Spie Batignolles Dispositif d'aide a la maintenance d'une installation electromecanique qui comprend des moyens automatiques de controle et de commande
US5200827A (en) * 1986-07-10 1993-04-06 Varo, Inc. Head mounted video display and remote camera system
US4845636A (en) * 1986-10-17 1989-07-04 Walker Mark E Remote transaction system
US4965819A (en) * 1988-09-22 1990-10-23 Docu-Vision, Inc. Video conferencing system for courtroom and other applications
US5010399A (en) * 1989-07-14 1991-04-23 Inline Connection Corporation Video transmission and control system utilizing internal telephone lines
KR920010745B1 (ko) * 1989-11-21 1992-12-14 주식회사 금성사 부재중 비상사태 원격감시시스템 및 화상 송,수신 처리방법
GB9101548D0 (en) * 1991-01-24 1991-03-06 Stc Plc Surveillance system
US5382943A (en) * 1991-07-31 1995-01-17 Tanaka; Mutuo Remote monitoring unit

Similar Documents

Publication Publication Date Title
WO1996009614B1 (fr) Systeme de telegestion de donnees audio et video
WO2002078396B1 (fr) Systeme et procede permettant de regler automatiquement les parametres sonores et visuels d'un systeme de cinema a domicile
US5619183A (en) Video audio data remote system
US4853764A (en) Method and apparatus for screenless panoramic stereo TV system
JPH01236873A (ja) 閉回路テレビジョン装置
DE69608264D1 (de) Maschinensichtsteuersystem
JPS6359637B2 (fr)
NO984553L (no) FremgangsmÕte og anordning for Õ inkorporere en utstyrsenhet i et datamaskinsystem
EP1051945A3 (fr) Système et appareil diagnostique
AU4118897A (en) Image-transmitting remote object examination device
EP0293083A3 (fr) Système de diagnostic à télétransmission
EP0725537A3 (fr) Dispositif de commande de la sélection d'une chaíne d'un modulateur pour récepteur de télévision
US4949181A (en) Closed circuit television apparatus for remotely controlling television cameras
JPH08237765A (ja) 機械、特に車両を映像によって遠隔制御する方法及び該方法の実施のための装置
WO2001003437B1 (fr) Systeme de donnees pour aeronef
GB2237475A (en) Dual image transmission system for guided missiles
EP0721282A3 (fr) Télécommande pour un système de télévision
CA2221694A1 (fr) Procede et appareil de commutation entre equipements redondants dans un systeme de transmission de donnees sans fil
JPH05211650A (ja) 双方向情報伝送システム
US20080291275A1 (en) Video Data Processor Device for a Motor Vehicle
JPH09139927A (ja) 多地点画像伝送装置
EP0750420A3 (fr) Système de supervision de la visualisation d'images de télévision par la génération, au moyen de la télécommande, de signaux pour la suppression ou la perturbation du signal vidéo, en laissant le signal audio actif
WO2000021269A1 (fr) Systeme de camera commande a distance via un reseau de communication
RU2003122072A (ru) Способ многоканального видеоаудионаблюдения и реализующая его интегрированная высокочастотная система
KR20110045212A (ko) Cctv 카메라 원격제어 송수신장치