WO1996002996A1 - Telephone number storage device - Google Patents

Telephone number storage device Download PDF

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Publication number
WO1996002996A1
WO1996002996A1 PCT/US1995/008903 US9508903W WO9602996A1 WO 1996002996 A1 WO1996002996 A1 WO 1996002996A1 US 9508903 W US9508903 W US 9508903W WO 9602996 A1 WO9602996 A1 WO 9602996A1
Authority
WO
WIPO (PCT)
Prior art keywords
telephone
data
numbers
memory
storage apparatus
Prior art date
Application number
PCT/US1995/008903
Other languages
French (fr)
Inventor
Howard M. Anderson
Original Assignee
Anderson Howard M
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Anderson Howard M filed Critical Anderson Howard M
Priority to AU29712/95A priority Critical patent/AU2971295A/en
Publication of WO1996002996A1 publication Critical patent/WO1996002996A1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/2749—Automatic dialling or redialling systems, e.g. on off-hook or redial on busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/2753—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips providing data content
    • H04M1/2757—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips providing data content by data transmission, e.g. downloading
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set

Definitions

  • the present invention relates to devices for electronically storing telephone numbers and related information. Specifically, it relates to devices which automatically receive and send telephone numbers to a handset.
  • the storage device may be connected to the telephone system so that stored numbers may be dialed automatically.
  • the information must initially be received prior to being recorded in the final format.
  • the information is written by hand on a scrap of paper. Later, the information is either typed on a card or entered into the electronic storage medium.
  • a telephone message is taken on a scrap of paper or memo pad.
  • the telephone message includes information such as name, company affiliation, and telephone number which may be useful to retain for later use.
  • the telephone memo may be lost after the call has been returned and before the information is permanently recorded. The relevant information must be obtained later.
  • the system automatically records telephone numbers when they are entered on a handset. The user then determines whether to store the number at any time until the phone call is completed. If the number is stored, additional associated data, such as name, address and company affiliation, is also entered.
  • the system records phone numbers of calls received by the user. The user can then store these phone numbers with associated data information.
  • the stored information can be transferred to other storage devices, such as personal computers or personal assistants.
  • numbers can be entered and stored for various types of telephonic equipment, such as facsimile machines.
  • numbers can be stored in groups.
  • the groups can then be accessed to receive a stored message.
  • the system then sequentially dials each number in the group and relays the stored message.
  • Fig. 2 is a block flow diagram of operation of the device of Fig. 1 for outgoing telephone calls.
  • Fig. 4 is a schematic representation of a telephone number storage device according to a second embodiment of the present invention.
  • Fig. 5 is a schematic representation of a telephone number storage device according to a third embodiment of the present invention.
  • Fig. 1 shows the basic elements of a typical telephone system 1.
  • a telephone handset 10 is connected to a central telephone office 30. When the user enters a telephone number at the handset 10, the number is transferred to the central telephone office 30, which routes the call through switches to a receiver's handset. The telephone number may also be stored at the central telephone office 30 for billing purposes.
  • the handset is connected to the central telephone office through a PBX 20, which controls a company's internal telephone system.
  • the PBX may also record the telephone number for purposes of company billing or for determining the most cost effective routing of the call.
  • the present invention consists primarily of a controller 40 and memory 50 attached to telephone handset 10.
  • the controller 40 can be an appropriately programmed processor for communicating with the handset 10 and accessing the memory 50.
  • the memory 50 can be any type of readable and writable electronic storage medium, such as RAM, floppy disk and hard disk.
  • a controller 41 and memory 51 can be connected to the handset through the PBX 20. or a controller 42 and memory 52 can be connected to the handset through the central telephone office. In either case, the telephone handset would communicate with the controller and memory through the existing telephone lines rather than having a separate dedicated connection. Operation of the controller and memory would not be affected.
  • Fig. 2 illustrates operation of the present invention for outgoing telephone calls.
  • a determination is made at step 100 whether the desired number has been previously stored.
  • a button on the handset 10 can be used to indicate previously stored numbers. If the number has not been stored, the user inputs the telephone number using the keypad on the handset in an ordinary manner (step 110). This number is transmitted by the handset to the PBX and/or central telephone office and the call is routed in an ordinary manner.
  • the user After the telephone number has been entered, the user must decide whether to save the entered telephone number (step 120). If the user decides not to enter the telephone number, operation of the storage device terminates (step 130). If the user decides to save the telephone number, then the user enters the corresponding name (step 140) and any additional information (step 150).
  • the name and other data can be entered using an auxiliary keypad 11 which is attached to the handset 10. Alternatively, the information can be entered orally by connecting a microphone 13 and voice receiver 12 to the telephone handset 10. The voice receiver 12 receives oral information through the microphone 13 and converts it to digitally storable and searchable data through voice recognition. Additional data associated with the telephone number may include company affiliation, address, other phone numbers, and comments.
  • the data can be used for making telephone calls.
  • the user can enter identifying information (step 180) using the auxiliary keypad 11 or the microphone 13 and voice receiver 12.
  • the identifying information can be any of the stored data associated with the telephone numbers.
  • the telephone number storage device then retrieves the appropriate number from memory (step 190) and automatically dials the number (step 200).
  • the user does not need to repeatedly dial the same stored telephone numbers.
  • frequently dialed telephone numbers can be assigned a code in the other data for quick retrieval when dialing.
  • An input/output connection 15 attached to the controller can be used to transfer information to or from the memory.
  • a personal computer or personal assistant can be connected to the input/output connection 15 to communicate with the telephone number storage device for transferring information.
  • a transmitting facsimile machine may also transmit its own number. This transmission can also be used to retrieve and store a number for an incoming facsimile.
  • the memory 550 and the controller 540 may be included in the facsimile machine 510 or attached to it.
  • the memory 51 , 52 and controller 41 , 42 alternatively may be included or attached to the PBX 20 or central telephone office 30 since the telephone number information passes through each of these in placing a telephone call.
  • the telephone number storage device of the present invention can be used for messaging.
  • group data 655. This group data is used to route messages.
  • the controller 640 would include a group dialer 645 for sequentially dialing each of the stored numbers belonging to a group. At the selected date and time, the controller 640 retrieves each of the stored numbers in the group and sequentially dials each number. When a connection to a number is made, the recorded message is played back. If a connection is not made due to a busy signal or the phone is not answered, then the number will be retried again at a later time. The time can be determined either when the other telephone calls have been completed or for a predetermined delay time. The system can also maintain a record of the telephone numbers contacted, the messages transmitted, and the date and time of the contacts. If a certain number of tries have been attempted without success, the system may terminate retrying and also record this information. Furthermore, this system can interrupt the message function for outgoing and incoming calls.

Abstract

A telephone number storage device includes a controller and memory connected to a telephone handset for storing entered telephone numbers and related data. Related data is inputted through an auxiliary keypad or a voice receiver also connected to the handset. Automatic number identification can be used to determine and store telephone numbers from incoming calls. Additionally, the stored information to be used for automatically dialing the telephone or can be transferred to other storage devices such as personal computers or electronic personal systems. The system can also perform automatic dialing and broadcast messaging.

Description

TE EPHONE NUMBER STORAGE DEVICE
FIELD OF THE INVENTION The present invention relates to devices for electronically storing telephone numbers and related information. Specifically, it relates to devices which automatically receive and send telephone numbers to a handset.
BACKGROUND OF THE INVENTION
People spend a considerable amount of time and effort accumulating, organizing and storing names, addresses, telephone numbers and other information for business or personal contacts. Generally, this information is stored on alphabetized cards, which then must be searched for the appropriate name or organization in order to obtain the telephone number for a call. If the information changes, a new card must be created. Additionally, if only the organization or a person's first name is recalled, locating the correct card is difficult, if not impossible.
In recent years, electronic storage of such information on personal computers or portable, personal assistants has been used. Such devices allow easier changes to information and searching for numbers using different and partial information. In some instances, the storage device may be connected to the telephone system so that stored numbers may be dialed automatically.
In any of these systems, the information must initially be received prior to being recorded in the final format. Typically, the information is written by hand on a scrap of paper. Later, the information is either typed on a card or entered into the electronic storage medium. Furthermore, when a person is not in the office, a telephone message is taken on a scrap of paper or memo pad. The telephone message includes information such as name, company affiliation, and telephone number which may be useful to retain for later use. The telephone memo may be lost after the call has been returned and before the information is permanently recorded. The relevant information must be obtained later.
Therefore, a need exists for a system which permits easy entry and storage of telephone numbers and related information without multiple recordings. A need also exists for a system which permits entry of the information when it is obtained, or known to be worth storing. Typically, this is when the person is already on the telephone with the relevant party. SIIMMARY OF THE INVENTION
The forgoing deficiencies in existing systems for storing telephone numbers and related data are overcome by a system which is directly connected to the telephone system. In one aspect of the present invention, the system automatically records telephone numbers when they are entered on a handset. The user then determines whether to store the number at any time until the phone call is completed. If the number is stored, additional associated data, such as name, address and company affiliation, is also entered.
In another aspect of the present invention, the system records phone numbers of calls received by the user. The user can then store these phone numbers with associated data information.
In another aspect of the present invention, the stored information can be transferred to other storage devices, such as personal computers or personal assistants.
In another aspect of the present invention, numbers can be entered and stored for various types of telephonic equipment, such as facsimile machines.
In another aspect of the present invention, numbers can be stored in groups. The groups can then be accessed to receive a stored message. The system then sequentially dials each number in the group and relays the stored message.
With these and other objects, advantages and features of the invention as may become apparent, the nature of the invention may be more clearly understood by reference to the following detailed description of the invention, the appended claims and the several drawings attached hereto.
BRIEF DESCRIPTION OF THE DRAWINGS
Fig. 1 is a schematic representation of a telephone number storage device according to a preferred embodiment of the present invention.
Fig. 2 is a block flow diagram of operation of the device of Fig. 1 for outgoing telephone calls.
Fig. 3 is a block flow diagram of operation of the device of Fig. 1 for incoming telephone calls.
Fig. 4 is a schematic representation of a telephone number storage device according to a second embodiment of the present invention. Fig. 5 is a schematic representation of a telephone number storage device according to a third embodiment of the present invention.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT
Referring now in detail to the drawings, there is illustrated in Fig. 1 the basic elements of the present invention. Fig. 1 shows the basic elements of a typical telephone system 1. A telephone handset 10 is connected to a central telephone office 30. When the user enters a telephone number at the handset 10, the number is transferred to the central telephone office 30, which routes the call through switches to a receiver's handset. The telephone number may also be stored at the central telephone office 30 for billing purposes. Alternatively, the handset is connected to the central telephone office through a PBX 20, which controls a company's internal telephone system. The PBX may also record the telephone number for purposes of company billing or for determining the most cost effective routing of the call.
The present invention consists primarily of a controller 40 and memory 50 attached to telephone handset 10. The controller 40 can be an appropriately programmed processor for communicating with the handset 10 and accessing the memory 50. The memory 50 can be any type of readable and writable electronic storage medium, such as RAM, floppy disk and hard disk. Alternatively, a controller 41 and memory 51 can be connected to the handset through the PBX 20. or a controller 42 and memory 52 can be connected to the handset through the central telephone office. In either case, the telephone handset would communicate with the controller and memory through the existing telephone lines rather than having a separate dedicated connection. Operation of the controller and memory would not be affected.
Operation of the device of the present invention will now be described with respect to Figs. 2 and 3. Fig. 2 illustrates operation of the present invention for outgoing telephone calls. In making an outgoing telephone call, a determination is made at step 100 whether the desired number has been previously stored. A button on the handset 10 can be used to indicate previously stored numbers. If the number has not been stored, the user inputs the telephone number using the keypad on the handset in an ordinary manner (step 110). This number is transmitted by the handset to the PBX and/or central telephone office and the call is routed in an ordinary manner.
After the telephone number has been entered, the user must decide whether to save the entered telephone number (step 120). If the user decides not to enter the telephone number, operation of the storage device terminates (step 130). If the user decides to save the telephone number, then the user enters the corresponding name (step 140) and any additional information (step 150). The name and other data can be entered using an auxiliary keypad 11 which is attached to the handset 10. Alternatively, the information can be entered orally by connecting a microphone 13 and voice receiver 12 to the telephone handset 10. The voice receiver 12 receives oral information through the microphone 13 and converts it to digitally storable and searchable data through voice recognition. Additional data associated with the telephone number may include company affiliation, address, other phone numbers, and comments.
If the user decides to record information during a telephone call, the phone number has already been entered and does not need to be rekeyed a second time. Also, the additional information, such as name and address can be obtained from the called party and immediately entered without having to be copied over again. If a person receives a phone message, while out of the office, the person can then determine whether to retain the phone number and additional information at the time the phone call is returned. Therefore, the present invention simplifies storage of telephone numbers and associated data by coordinating receipt of information and a decision to save the information with the time of information entry.
Once the data is entered, it can be used for making telephone calls. If the telephone number has been previously stored, as determined in step 100, the user can enter identifying information (step 180) using the auxiliary keypad 11 or the microphone 13 and voice receiver 12. The identifying information can be any of the stored data associated with the telephone numbers. The telephone number storage device then retrieves the appropriate number from memory (step 190) and automatically dials the number (step 200). Thus, the user does not need to repeatedly dial the same stored telephone numbers. Furthermore, frequently dialed telephone numbers can be assigned a code in the other data for quick retrieval when dialing.
The present invention also permits storage of telephone numbers and associated data when the user is the recipient of a phone call rather than being the originator, as illustrated in Fig. 3. The telephone number of the originating party can be determined by using automatic number identification equipment 14 which is connected to the telephone handset (step 300). The system checks the memory 50 to determine whether the number was stored previously (step 310). If the number has not yet been stored, the user can determine whether to save the number and can enter additional information as shown in steps 120-170 and described previously with respect Fig. 2. If the number has previously been stored, the user can determine whether to enter additional information associated with this telephone number (step 320). If additional data is to be entered, then it is entered using the auxiliary keyboard 11 or the voice receiver 12 and microphone 13 at step 340. The data is then written to the memory 50 (step 350) and associated with the previously stored telephone number. Otherwise, operation of the telephone storage device terminates (step 330).
An input/output connection 15 attached to the controller can be used to transfer information to or from the memory. A personal computer or personal assistant can be connected to the input/output connection 15 to communicate with the telephone number storage device for transferring information.
In addition to a telephone handset 10, the system of the present invention can be used with other types of telephone equipment. Specifically, as illustrated in Fig. 4, the telephone handset can be replaced with a facsimile machine 510 which is connected to the PBX 20 or directly to a central telephone office 30. When a telephone number is entered into the facsimile machine 510 to send a facsimile transmission, the number can also be stored in the memory 550 for later retrieval. When a number is stored, additional associated data, such as a name, address, company affiliation, and a notation that this is a facsimile number, may also be entered and stored in the memory 550. Also, facsimile numbers from incoming calls may also be determined using automatic number identification equipment 514 and stored along with associated data. A transmitting facsimile machine may also transmit its own number. This transmission can also be used to retrieve and store a number for an incoming facsimile. As with the first embodiment of the invention, the memory 550 and the controller 540 may be included in the facsimile machine 510 or attached to it. The memory 51 , 52 and controller 41 , 42 alternatively may be included or attached to the PBX 20 or central telephone office 30 since the telephone number information passes through each of these in placing a telephone call.
In another embodiment of the invention, as shown in Fig. 5, the telephone number storage device of the present invention can be used for messaging. As part of the additional data associated with a telephone number in the memory 650 would be group data 655. This group data is used to route messages.
When a user wishes to send a message to a group of phone numbers, he selects the group of numbers to receive the message. The user may also set a specific date and time in the future to initiate a communication. The user then records the message to be sent in a message memory 660. The message can be recorded either in digital form or in magnetic form on a tape. The message memory 660 may also be a part of the number storage memory 650.
The controller 640 would include a group dialer 645 for sequentially dialing each of the stored numbers belonging to a group. At the selected date and time, the controller 640 retrieves each of the stored numbers in the group and sequentially dials each number. When a connection to a number is made, the recorded message is played back. If a connection is not made due to a busy signal or the phone is not answered, then the number will be retried again at a later time. The time can be determined either when the other telephone calls have been completed or for a predetermined delay time. The system can also maintain a record of the telephone numbers contacted, the messages transmitted, and the date and time of the contacts. If a certain number of tries have been attempted without success, the system may terminate retrying and also record this information. Furthermore, this system can interrupt the message function for outgoing and incoming calls.
Although preferred embodiments are specifically illustrated and described herein, it will be appreciated that modifications and variations of the present invention are covered by the above teachings and within the purview of the appended claims without departing from the spirit and intended scope of the invention.

Claims

1. A telephone data storage apparatus coupled to a telephone for receiving and sending telephone numbers, said apparatus comprising: a memory for storing telephone numbers and associated data; number receiving means for receiving a telephone number entered on said telephone when a call is placed; data receiving means for receiving data associated with said telephone number; and storage means for storing said telephone number and associated data in said memory.
2. The telephone data storage apparatus of claim 1 , further comprising: number lookup means receiving said data from said data receiving means for retrieving said associated telephone number from said memory; and number transmitting means for transmitting said retrieved telephone number to said telephone to place a call.
3. The telephone data storage apparatus of claim 1 , wherein said data receiving means includes input means for inputting said data.
4. The telephone data storage apparatus of claim 3, wherein said input means includes an auxiliary keyboard.
5. The telephone data storage apparatus of claim 3, wherein said input means includes a voice receiver.
6. The telephone data storage apparatus of claim 1 , further comprising: communications means for connecting said memory to an external memory so that said telephone numbers and associated data can be transferred between said memory and said external memory.
7. The telephone data storage apparatus of claim 1 , further comprising: number identification means for identifying an originating telephone number of a call received by said telephone; and wherein said data receiving means and said storage means can receive and store data associated with said originating telephone number.
8. The telephone data storage apparatus of claim 1, wherein said memory is in said telephone.
9. The telephone data storage apparatus of claim 1, wherein said memory is in a PBX coupled to said telephone.
10. The telephone data storage apparatus of claim 1 , wherein said memory is in a central telephone office coupled to said telephone.
11. The telephone data storage apparatus of claim 1 , wherein the data associated with a telephone number includes a group; the telephone data storage apparatus further comprising: message storage means for storing a message to be transmitted; group dialing means for retrieving and dialing numbers stored in the memory which are associated with a selected group; message transmitting means for transmitting the stored message when a connection to at least one of the numbers dialed by the group dialing means is made.
12. The telephone storage apparatus of claim 11 , further comprising: means for determining when a dialed number is busy or no connection is made; and retry means for redialing a number at a time subsequent to a determination that a number if busy or no connection is made.
13. The telephone data storage apparatus of claim 11 , further comprising means for indicating which numbers were called.
14. A method for storing telephone numbers and associated data comprising the steps of: storing a telephone number entered on a telephone when a call is placed; receiving inputted data associated with said telephone number; and storing said associated data.
15. The method for storing telephone numbers and associated data according to claim 14, further comprising the steps of: receiving data associated with a stored telephone number; retrieving said stored telephone number; and communicating said stored telephone number to said telephone to place a call.
16. The method for storing telephone numbers and associated data according to claim 14, further comprising the steps of: identifying an originating telephone number of a call received by said telephone; receiving data associated with said originating telephone number; and storing said originating telephone number and said associated data.
17. A method according to claim 14, wherein the data associated with a telephone number includes a group, the method further comprising the steps of: storing a message to be transmitted; retrieving and dialing numbers stored in the memory which are associated with a selected group; transmitting the stored message when a connection to at least one of the numbers dialed by the group dialing means is made.
18. A method according to claim 17, further comprising the steps of: determining when a dialed number is busy or no connection is made; and redialing a number at a time subsequent to a determination that a number if busy or no connection is made.
19. A method according to claim 17, further comprising the step of indicating which numbers were called.
PCT/US1995/008903 1994-07-18 1995-07-14 Telephone number storage device WO1996002996A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU29712/95A AU2971295A (en) 1994-07-18 1995-07-14 Telephone number storage device

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US27655994A 1994-07-18 1994-07-18
US08/276,559 1994-07-18
US48036195A 1995-06-07 1995-06-07
US08/480,361 1995-06-07

Publications (1)

Publication Number Publication Date
WO1996002996A1 true WO1996002996A1 (en) 1996-02-01

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WO (1) WO1996002996A1 (en)

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GB2317073A (en) * 1996-09-05 1998-03-11 Orange Personal Comm Serv Ltd Mobile telephone generating multiple short message signals
WO2000064133A1 (en) * 1999-04-20 2000-10-26 Microsoft Corporation Method and apparatus for logging dtmf phone symbols dialed from an extension
WO2000079826A1 (en) * 1999-06-21 2000-12-28 Incirco Ab A method and an arrangement relating to groups of communicating users
WO2001039517A2 (en) * 1999-11-25 2001-05-31 Siemens Aktiengesellschaft Method for creating a dialling directory in a network terminal and a communication network for a method of this type

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Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2317073A (en) * 1996-09-05 1998-03-11 Orange Personal Comm Serv Ltd Mobile telephone generating multiple short message signals
GB2317073B (en) * 1996-09-05 2001-04-04 Orange Personal Comm Serv Ltd Mobile communications
WO2000064133A1 (en) * 1999-04-20 2000-10-26 Microsoft Corporation Method and apparatus for logging dtmf phone symbols dialed from an extension
US6683939B1 (en) 1999-04-20 2004-01-27 Microsoft Corporation Method and apparatus for logging DTMF phone symbols dialed from an extension
WO2000079826A1 (en) * 1999-06-21 2000-12-28 Incirco Ab A method and an arrangement relating to groups of communicating users
WO2001039517A2 (en) * 1999-11-25 2001-05-31 Siemens Aktiengesellschaft Method for creating a dialling directory in a network terminal and a communication network for a method of this type
WO2001039517A3 (en) * 1999-11-25 2001-12-27 Siemens Ag Method for creating a dialling directory in a network terminal and a communication network for a method of this type
US7433461B1 (en) 1999-11-25 2008-10-07 Siemens Aktiengesellschaft Method for generating a dialing directory in a network terminal and communications network for such a method

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Publication number Publication date
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