US2338997A - Communication system - Google Patents

Communication system Download PDF

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Publication number
US2338997A
US2338997A US453536A US45353642A US2338997A US 2338997 A US2338997 A US 2338997A US 453536 A US453536 A US 453536A US 45353642 A US45353642 A US 45353642A US 2338997 A US2338997 A US 2338997A
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United States
Prior art keywords
line
listed
relay
unlisted
station
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Expired - Lifetime
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US453536A
Inventor
Aloysius J Busch
Israel H Henry
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AT&T Corp
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Bell Telephone Laboratories Inc
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Publication date
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Priority to US453536A priority Critical patent/US2338997A/en
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Publication of US2338997A publication Critical patent/US2338997A/en
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Expired - Lifetime legal-status Critical Current

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing

Definitions

  • This invention relates to communication systems and particularly to special service telephone systems.
  • the present invention consists of a relay forming part of an auxiliary line circuit under manual control of a responsible person such as 2. BSA operator. Upon proper orders the DSA operator will place this relay in operation whereupon the normal line appearance of the listed line will be disconnected from the subscribers line and connected to a line extending to an intercepting operators position, so that normally directed trafiic Will flow to the intercepting operator instead of to the subscribers line. At the same time the subscribers line is switched to an unlisted line appearance so that normal outgoing service may be had and emergency incoming service provided for those entrusted with the actual number of such unlisted line appearance.
  • Fig. 1 shows a circuit diagram in which the line is normally associated with a listed number termination in the switching apparatus which may be diverted to an intercepting operators position while the line itself is switched to an unlisted number termination.
  • Fig. 2 shows an alternative arrangement.
  • the station it is connected to the central oilice by the line conductors 2i and 2t.
  • the usual line and cut oif relay arrangement for initiating outgoing service is indicated by the rectangle 22 and the usual line-finder arrangement is indicated by the brushes 23, 24 and 25.
  • the line extends through the contacts of relay 26 to the final multiple designated as the listed number LIberty 1234, over which the line may be reached by the public generally.
  • the tip ring and sleeve conductors 21, 23 and 29, respectively, are also permanently connected to the final multiple designated as the unlisted number VIcto-ry 5678. It will be noted that the listed and unlisted numbers may belong in different exchanges so that the unlisted number may even be more difiicult of detection than if both were in the same exchange.
  • relay 34 which changes the steady burning of lamp 33 to a flashing signal controlled by the interrupter 35.
  • relay M will lock relay 26 so that if key 3% should be returned to its normal position while the intercepting operator is in communication with a calling party, such connection will not be broken and the party at station l9 disturbed.
  • switching means for interconnecting a plurality of lines, lines appearing in said switching means, a listed number line, an unlisted number line, a subscribers station, said station being normally accessible over said listed number line, an inter" cepting operators line, means for switching said listed number line from said subscriber station to said intercepting operators line, and means for establishing a connection to said station over said unlisted number line.
  • switching means for interconnecting a plurality of lines, a subscriber station, lines appearing in said switching means, a first and a second line appearance in said switching means individual to said subscriber station, an intercepting operators line, and operator controlled means for diverting calls over one of said line appearances from said subscriber station to said intercepting operators line.
  • switching means for interconnecting a plurality of lines, lines appearing in said switching means, a listed number line, a relay, a subscribers line normally connected through said relay to said listed number line, an intercepting operators line, an unlisted number line, and means controlled by said relay for transferring said subscribers line from said listed number line to said unlisted number line and for connecting said listed number line to said intercepting operators line.
  • machine switching means for interconnecting a plurality of lines, lines appearing in said switching means, an operators position for extending connections to said lines, a subscribers line, a listed number line normally connected to said subscribers lino, switching control means associated with said line, an unlisted number line, a line extending to said operators position, and means controlled by said switching control means for transferring said subscribers line from connection with said listed number line to connection with said unlisted number line and for transferring said listed number line from connection with said subscribers line to connection with said line extending to said operators position.
  • machine switching means for interconnecting a plurality of lines, lines appearing in said switching means, a subscribers line, a listed number line, an unlisted number line, said subscribers line being normally connected to said listed number line for normal incoming and outgoing service over said switching means, and means for transferring said subscribers line from connection with said listed number line to connection with said unlisted number line for normal outgoing service from said subscribers line and for emergency incoming service to said subscribers line.

Description

Patented Jan. 11, 1944 UNITED STATES i ATENT OFFICE COMMUNICATION SYSTEM Application August 4, 1942, Serial No. 453,536
5 Claims.
This invention relates to communication systems and particularly to special service telephone systems.
The object of the invention is to provide means 1" or changing the normal switching arrangement of a subscriber's line so that unwanted incoming calls may be diverted while still providing normal outgoing service. Under certain traffic conditions it sometimes happens that the load of incoming service increases to the point where serious interference with the use of a line for outgoing service is established. Where it is important that outgoing service be maintained the present arrangement will provide means for temporarily rearranging the switching facilities so that all incoming calls will be diverted to a special operator. At the same time the line is switched to another line appearance so that the subscriber may have normal outgoing service. Furthermore, this other line appearance may be in th nature of an unlisted number known only to those whom it is important to have incoming service to the line.
In its simplest form the present invention consists of a relay forming part of an auxiliary line circuit under manual control of a responsible person such as 2. BSA operator. Upon proper orders the DSA operator will place this relay in operation whereupon the normal line appearance of the listed line will be disconnected from the subscribers line and connected to a line extending to an intercepting operators position, so that normally directed trafiic Will flow to the intercepting operator instead of to the subscribers line. At the same time the subscribers line is switched to an unlisted line appearance so that normal outgoing service may be had and emergency incoming service provided for those entrusted with the actual number of such unlisted line appearance.
In an alternative lorm of the invention the subscribers line is permanently connected to an unlisted or secret point of access to the line whereby trusted individuals may gain access to the line at all times. t the same time the line is connected to a listed point of access so that the public may gain access to the line in the regular Wayv However, means is provided so that if the line becomes overburdened with calls by the listed number that point of access may be cut oh" and diverted to an intercepting operators position so that the line may only be reached by way of the unlisted number. Outgoing service from the line may be had at all times through diagram, somewhat schematic in character but showing the essential features of the invention in detail.
Fig. 1 shows a circuit diagram in which the line is normally associated with a listed number termination in the switching apparatus which may be diverted to an intercepting operators position while the line itself is switched to an unlisted number termination.
Fig. 2 shows a circuit diagram in which the line is permanently connected to an unlisted number termination over which the line can at all times be reached. The line is also connected normally to a listed number termination in such manner that such termination may be cut ed and diverted to an intercepting operators position.
A subscribers station I is extended from a central ofiice over conductors 2 and 3. Normally these conductors are connected through the contacts of a relay 4 to conductors 5 and 6, respectively, which lead to the incoming and outgoing switching facilities for line number 1234, by way of example. The subscriber at station I will then be listed in the directory as having telephone number 1234. If the incoming calls to this listed number become too numerous and interefere with the outgoing service from station I, then the subscriber thereat may notify the DSA operator that he wishes the normal trafiic to be diverted. The DSA operator will then operate key I to operate relay 4. As long as key 1 is operated and relay 4 responds the signal lamp 8 associated with the key 1 will burn as a signal that the service to the subscriber listed under telephone number 1234 is on an emergency basis. At this time the line conductors 2 and 3 will be disconnected from the line conductors ii and i3 and transferred to conductors 9 and it associated with the switching facilities for line number 5678. This line number will not be listed but may be known to persons to whom it is important to establish communication with the subscriber at station I. This subscriber, of course, can have outgoing service from station i over the regular facilities of line 5678.
Incoming service toward the subscriber at station i will be provided by connection established between conductors and 6 and conductors II and I2, respectively, leading to an intercepting operators position. On an incoming call ringing current flowing through thermistor I3, upper winding of relay l4 and condenser l5 will first heat up the thermistor until sufficient current flows through relay M to cause its operation. Relay M then locks through its lower winding to the back contact of armature 3 of relay l6 and lights the ignal lamp I1. When the intercepting operator, who may be the DSA operator, answers the call by plugging into jack I8, the relay I6 is operated. A bridge circuit closed by armature l of relay it trips the machine ringing over line 1234 and the operator then communicates with the calling subscriber.
While this invention has been illustrated in a simple manner it will be understood that the principle may be applied in a variety of ways. The line extending to the substation i may be one of a large group serving a private branch exchange and like facilities may be given to other lines of such a group so that a subgroup of lines within such group may be held free of the normal incoming traffic.
Fig. 2 shows an alternative arrangement. Here the station it is connected to the central oilice by the line conductors 2i and 2t. The usual line and cut oif relay arrangement for initiating outgoing service is indicated by the rectangle 22 and the usual line-finder arrangement is indicated by the brushes 23, 24 and 25. The line extends through the contacts of relay 26 to the final multiple designated as the listed number LIberty 1234, over which the line may be reached by the public generally. The tip ring and sleeve conductors 21, 23 and 29, respectively, are also permanently connected to the final multiple designated as the unlisted number VIcto-ry 5678. It will be noted that the listed and unlisted numbers may belong in different exchanges so that the unlisted number may even be more difiicult of detection than if both were in the same exchange.
The unlisted number will be known only to trusted individuals who may have need to reach the station H3 at any time. If the traffic over the terminals reached by the listed number becomes too great or if there is special need to i hold the line open for calls over the unlisted number the DSA operator will be instructed to operate the key 3b, which will result in the operation of relay 26. Thereupon the listed number terminals will be disconnected from the line w leading to station it and connected to the intercepting operators position indicated by jack 3i and lamp During the operation of relay 2d, signal lamp 33 will burn steadily as an indication to the DSA operator that the associated line is on an emergency basis.
If during this interval a call should come in over the listed number terminals the ground on the sleeve will operate relay 34 which changes the steady burning of lamp 33 to a flashing signal controlled by the interrupter 35. At the same time relay M will lock relay 26 so that if key 3% should be returned to its normal position while the intercepting operator is in communication with a calling party, such connection will not be broken and the party at station l9 disturbed.
The operation of the intercepting operators circuit is the same in both arrangements.
What is claimed is:
1. In a communication system, switching means for interconnecting a plurality of lines, lines appearing in said switching means, a listed number line, an unlisted number line, a subscribers station, said station being normally accessible over said listed number line, an inter" cepting operators line, means for switching said listed number line from said subscriber station to said intercepting operators line, and means for establishing a connection to said station over said unlisted number line.
2. In a communication system, switching means for interconnecting a plurality of lines, a subscriber station, lines appearing in said switching means, a first and a second line appearance in said switching means individual to said subscriber station, an intercepting operators line, and operator controlled means for diverting calls over one of said line appearances from said subscriber station to said intercepting operators line.
3. In a communication system, switching means for interconnecting a plurality of lines, lines appearing in said switching means, a listed number line, a relay, a subscribers line normally connected through said relay to said listed number line, an intercepting operators line, an unlisted number line, and means controlled by said relay for transferring said subscribers line from said listed number line to said unlisted number line and for connecting said listed number line to said intercepting operators line.
4. In a communication system, machine switching means for interconnecting a plurality of lines, lines appearing in said switching means, an operators position for extending connections to said lines, a subscribers line, a listed number line normally connected to said subscribers lino, switching control means associated with said line, an unlisted number line, a line extending to said operators position, and means controlled by said switching control means for transferring said subscribers line from connection with said listed number line to connection with said unlisted number line and for transferring said listed number line from connection with said subscribers line to connection with said line extending to said operators position.
5. In a communication system, machine switching means for interconnecting a plurality of lines, lines appearing in said switching means, a subscribers line, a listed number line, an unlisted number line, said subscribers line being normally connected to said listed number line for normal incoming and outgoing service over said switching means, and means for transferring said subscribers line from connection with said listed number line to connection with said unlisted number line for normal outgoing service from said subscribers line and for emergency incoming service to said subscribers line.
ALOYSIUS J. BUSCH. ISRAEL H. HENRY.
US453536A 1942-08-04 1942-08-04 Communication system Expired - Lifetime US2338997A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US2686842A (en) * 1950-04-14 1954-08-17 Int Standard Electric Corp Automatic telecommunication system with absent subscriber service
US3250858A (en) * 1961-10-11 1966-05-10 Bell Telephone Labor Inc Subscriber line divided access circuit

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US2686842A (en) * 1950-04-14 1954-08-17 Int Standard Electric Corp Automatic telecommunication system with absent subscriber service
US3250858A (en) * 1961-10-11 1966-05-10 Bell Telephone Labor Inc Subscriber line divided access circuit

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