US20090234747A1 - System & Method for Replenishing a Wireless Terminal Account - Google Patents

System & Method for Replenishing a Wireless Terminal Account Download PDF

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Publication number
US20090234747A1
US20090234747A1 US12426178 US42617809A US2009234747A1 US 20090234747 A1 US20090234747 A1 US 20090234747A1 US 12426178 US12426178 US 12426178 US 42617809 A US42617809 A US 42617809A US 2009234747 A1 US2009234747 A1 US 2009234747A1
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Prior art keywords
merchant
customer
device
pod
wireless
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Abandoned
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US12426178
Inventor
Roberto Peon
Luisa Treadway
Bruce Cotton
Catherine Meade Lowance
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Roberto Peon
Luisa Treadway
Bruce Cotton
Catherine Meade Lowance
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    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/22Payment schemes or models
    • G06Q20/28Pre-payment schemes, e.g. "pay before"
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/04Payment circuits
    • G06Q20/06Private payment circuits, e.g. involving electronic currency used among participants of a common payment scheme
    • G06Q20/065Private payment circuits, e.g. involving electronic currency used among participants of a common payment scheme using e-cash
    • G06Q20/0652Private payment circuits, e.g. involving electronic currency used among participants of a common payment scheme using e-cash e-cash with decreasing value according to a parameter, e.g. time
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/20Point-of-sale [POS] network systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/20Point-of-sale [POS] network systems
    • G06Q20/202Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/20Point-of-sale [POS] network systems
    • G06Q20/204Point-of-sale [POS] network systems comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices
    • G06Q20/32Payment architectures, schemes or protocols characterised by the use of specific devices using wireless devices
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices
    • G06Q20/32Payment architectures, schemes or protocols characterised by the use of specific devices using wireless devices
    • G06Q20/322Aspects of commerce using mobile devices [M-devices]
    • G06Q20/3223Realising banking transactions through M-devices
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping
    • G06Q30/0609Buyer or seller confidence or verification
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F7/00Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/08Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M17/00Prepayment of wireline communication systems, wireless communication systems or telephone systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M17/00Prepayment of wireline communication systems, wireless communication systems or telephone systems
    • H04M17/20Prepayment of wireline communication systems, wireless communication systems or telephone systems with provision for recharging the prepaid account or card, or for credit establishment

Abstract

A system and method for replenishing a wireless terminal account of a customer of a telecommunication service provider. In one embodiment the method includes transmitting through a point-of-distribution device a merchant identification, a customer mobile identification number and an amount to the telecommunication service provider. The method also includes validating the merchant identification and crediting the customer account. The method may include delivering a merchant confirmation to the point-of-distribution device and delivering a customer confirmation to the customer's wireless terminal.

Description

    CROSS REFERENCE TO RELATED APPLICATION
  • [0001]
    The instant application is a continuation-in-part application of U.S. application Ser. No. 10/177,620 filed Jun. 20, 2002.
  • BACKGROUND
  • [0002]
    Various prepaid and other methods of payment are available to customers of wireless telecommunication services. When a prepaid amount in a customer's account is exhausted, the customer may replenish the amount by buying a new prepaid card, or by calling a toll-free number to make a payment or by paying an invoice. It may be desirable to make such replenishment methods secure and fraud-resistant without compromising convenience for customers that reside in wide-ranging service areas.
  • [0003]
    U.S. Pat. No. 6,236,851 discloses a prepaid security cellular telecommunications system. U.S. Pat. No. 6,185,545 discloses an electronic payment system utilizing an intermediary account. U.S. Pat. No. 6,144,847 discloses a wireless telephone with credited airtime.
  • SUMMARY
  • [0004]
    One embodiment of the invention provides a method for replenishing a wireless terminal account of a customer of a telecommunication service provider. In one embodiment, the method includes transmitting via a point-of-distribution device a merchant identification, a customer mobile identification number and an amount to the telecommunication service provider. The method may also include validating the merchant identification and crediting the customer account. The method may include delivering a merchant confirmation to the point-of-distribution device and delivering a customer confirmation to the customer's wireless terminal.
  • BRIEF DESCRIPTION OF THE DRAWINGS
  • [0005]
    In the accompanying Figures, there are shown present embodiments of the invention wherein like reference numerals are employed to designate like parts and wherein:
  • [0006]
    FIG. 1 is a diagram showing an embodiment of a system for replenishing a wireless terminal account according to the present invention;
  • [0007]
    FIG. 1A is a diagram showing an embodiment of a system for replenishing a wireless terminal account according to the present invention;
  • [0008]
    FIG. 2 is a flowchart illustrating an embodiment of method for replenishing a wireless terminal account according to the present invention;
  • [0009]
    FIG. 3 is tabular representation of an embodiment of an Interactive Voice Response dialog according to the present invention; and
  • [0010]
    FIG. 4 is a flowchart illustrating an embodiment of a method for replenishing a wireless terminal account according to the present invention.
  • DETAILED DESCRIPTION OF THE INVENTION
  • [0011]
    Referring now to the drawings for the purpose of illustrating the invention and not for the purpose of limiting the same, it is to be understood that standard components or features that are within the purview of an artisan of ordinary skill and do not contribute to the understanding of the various embodiments of the invention are omitted from the drawings to enhance clarity.
  • [0012]
    FIG. 1 is a diagram of an embodiment of a system 20 for the replenishment of an account for a customer of a wireless telecommunication service provider (hereinafter “TSP”). The system 20 may comprise a wireless terminal 22 associated with the customer's account and a point-of-distribution device 24 (hereinafter “POD device”). The POD device 24 may be, for example, in the custody of a merchant who offers replenishment services in addition to engaging in the sale of any other services or goods.
  • [0013]
    For security and fraud-avoidance purposes, for example, the TSP may issue an identification number (hereinafter “merchant ID”) to each merchant who participates in the account replenishment program. The customer's wireless terminal 22 may be identified by a mobile identification number (hereinafter “customer MIN”) provided by the TSP. The POD device 24 may also have an identification number (hereinafter “POD IN”) associated with it and issued by the TSP.
  • [0014]
    The POD device 24 may be, for example, a wireless analog or digital handset, a battery-powered handset, a PDA, PC, one or two-way pager, point of sale (POS) device, or a cordless handset or a hard-wired telephone apparatus. It may be dedicated to replenishment purposes or it may also include the functions and capabilities of a telephone handset. Additionally, it may be operated with a credit card scanner, a cash register, etc. The POD device 24 may also be provided with a calling number ID.
  • [0015]
    In one embodiment, the POD device 24 may be specifically provided by the TSP and it may be restricted to dialing only, for example, one toll-free number or another number to initiate the replenishment process. All other inbound and inbound calls from the POD device 24 may be blocked with the exception of the refresh toll-free access number. Such blocking may be accomplished by known methods, such as the methods used to setup emergency services. This is accomplished by providing a switch that hotlines the POD device 24 to a specified number for all outgoing calls except emergency calls and customer care calls.
  • [0016]
    The POD device 24 may be configured for entering data, such as, for example, the merchant ID, the customer MIN and the replenishment amount. The POD device 24 may transmit data via hard-wired telephony, satellite, closed-loop, SMPP protocol, 802.11, WAP, I-mode, the Internet or other radio transmittal methods and devices that communicate with an accounting center 40 belonging to the TSP and including a Prepaid Platform for prepaid wireless accounts. The accounting center 40 may include a processor 26 linked to a database 28, which includes customer and merchant account records and the respective customer MINs, merchant IDs and POD INs. The telecommunication service provider may establish a plurality of accounting centers throughout its service areas to accommodate customers residing in urban, suburban, and rural or other remote locations.
  • [0017]
    The POD device 24 may communicate with the accounting center 40 via an Interactive Voice Response module 30 (hereinafter “IVR module”) over a Local or Wide Area Network. In another embodiment illustrated in FIG. 1A, the POD device 24 may communicate with the accounting center 40 via the processor 26 over a Local or Wide Area Network. Communicated data may be encrypted using, for example, encryption schemes that are approved by the National Security Agency (NSA).
  • [0018]
    The merchant may dial a number via either a wired or preferably a wireless connection and communicate with the accounting center 40 through the IVR module 30. In one exemplary embodiment, shown in FIG. 2, the IVR module 30 prompts the merchant to enter the merchant ID at step 35. The merchant ID is compared by the processor 26 against a table of merchant IDs and corresponding POD INs for validation at step 42. The POD IN may either be transmitted automatically at the initiation of the call from the corresponding POD device 24, or may be entered manually by the merchant during the IVR dialog. If the merchant's ID cannot be validated, the merchant may, for example, be asked to re-enter the merchant ID or disconnect at step 44.
  • [0019]
    Once the merchant ID is validated, the IVR module 30 prompts the merchant to enter the customer's MIN at step 46. The IVR module 30 may repeat the customer's MIN for confirmation at step 45. If the MN was not entered correctly, the customer is asked to re-enter the MIN at step 50. If the MIN is entered correctly, the MIN is compared against a table of active customer MINs in the database 28 at step 48. If the customer's MIN cannot be validated, the merchant may be asked to re-enter the MIN or disconnect at step 50. After the customer's MIN is validated, the IVR module 30 prompts the merchant to enter the amount of replenishment at step 52. The IVR module 30 may also prompt the merchant to verify the amount at step 54 and to re-enter the amount at step 56 or to disconnect at step 58.
  • [0020]
    The IVR module 30 may also prompt the merchant to enter the POD IN, and then validate the POD IN against the merchant ID in a corresponding table in the database 28. Alternatively, the calling number ID of the POD device 24 may be validated by comparing it in a table in the database 28. An example of the query/answer dialog is illustrated in tabular form in FIG. 3. After all the information is entered, the merchant may be instructed to disconnect and wait for a confirmation.
  • [0021]
    The IVR module 30 may record the information received from the merchant. The information received is processed by the processor 26 to validate the merchant ID and/or the calling number ID and to update the customer's account records in the database 28.
  • [0022]
    FIG. 4 illustrates an embodiment of the operation of the system. The customer visits the merchant and buys a replenishment amount for the customer's wireless terminal. The customer also gives its MIN to the merchant at step 60. The merchant uses its POD device 24 to call the account center 40 of the TSP at step 62. The merchant then inputs the relevant data, such as the merchant ID, the POD IN, the customer MIN and the replenishment amount at steps collectively designated as 64. Such inputting may be carried out, for example, interactively through the IVR module 30. The IVR module 30 communicates with the accounting center 40 to validate the identifications and update the customer's account at steps generally designated 66. The merchant may then be instructed to terminate the call at step 68. The accounting center generates confirming messages at step 70. A confirming message may be delivered to the merchant at step 72, and to the customer at step 74.
  • [0023]
    The confirming message to the merchant may be delivered through, for example, a short message service (hereinafter “SMS”) message, which may be delivered without requiring the POD device 24 to be in active mode or within range. Additionally, the SMS messages may remain on the POD device 24 until manually deleted by the merchant or overwritten by subsequent messages. The number of messages that may be stored on the POD device 24 depends on the manufacturer of the device and the features setup.
  • [0024]
    The confirming message to the customer's wireless terminal 22 may also be in the form of an SMS text message if the customer's terminal 22 supports such messaging. The confirming message may also be delivered as a toll-free call to the customer's wireless terminal 22. Furthermore, the conforming message to the customer may be delivered directly to the customer as a receipt from the merchant.
  • [0025]
    The merchant may also keep an electronic or paper record of the communication and provide the customer with a receipt of the transaction.
  • [0026]
    Whereas particular embodiments of the invention have been described herein for the purpose of illustrating the invention and not for the purpose of limiting the same, it will be appreciated by those of ordinary skill in the art that numerous variations of the details, materials and arrangement of parts may be made within the principle and scope of the invention without departing from the spirit invention. The preceding description, therefore, is not meant to limit the scope of the invention. Rather the scope of the invention is to be determined only by the appended claims and their equivalents.

Claims (2)

  1. 1. A method for replenishing a wireless terminal account of a customer of a telecommunication service provider, the method comprising:
    transmitting through a point-of-distribution device a merchant identification, a customer mobile identification number and a monetary amount to the telecommunication service provider;
    validating the merchant identification; crediting the customer account;
    delivering a merchant confirmation to the point-of-distribution device; and
    delivering a customer confirmation to the customer's wireless terminal.
  2. 2-23. (canceled)
US12426178 2002-06-20 2009-04-17 System & Method for Replenishing a Wireless Terminal Account Abandoned US20090234747A1 (en)

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US10177620 US7209890B1 (en) 2002-06-20 2002-06-20 System and method for replenishing a wireless terminal account
US10252220 US7539629B1 (en) 2002-06-20 2002-09-23 System and method for replenishing a wireless terminal account
US12426178 US20090234747A1 (en) 2002-06-20 2009-04-17 System & Method for Replenishing a Wireless Terminal Account

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US12426178 Abandoned US20090234747A1 (en) 2002-06-20 2009-04-17 System & Method for Replenishing a Wireless Terminal Account

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US20060003736A1 (en) * 2000-12-18 2006-01-05 Chan Jim H Prepaid wireless telephone account regeneration in a wireless access protocol system
US20080299967A1 (en) * 2007-05-29 2008-12-04 Cingular Wireless Ii, Llc Optimized camel triggering for prepaid calling
US20080318545A1 (en) * 2007-06-20 2008-12-25 Cingular Wireless Ii, Llc Conditional call treatment for prepaid calls
US20090029673A1 (en) * 2007-07-23 2009-01-29 Cingular Wireless Ii, Llc Dynamic location-based rating for prepaid calls
US20100105369A1 (en) * 2005-08-10 2010-04-29 Diprima Kenneth James Intelligent customer care support
US7907937B2 (en) 2003-03-18 2011-03-15 At&T Mobility Ii Llc Prepaid communication services utilizing a prepaid identifier combined with another identifier
US8180321B2 (en) 2007-09-26 2012-05-15 At&T Mobility Ii Llc Recovery of lost revenue in prepaid calls
US8774798B2 (en) 2007-08-28 2014-07-08 At&T Mobility Ii Llc Determining capability to provide dynamic local time updates in a prepaid terminating call
WO2017106309A1 (en) * 2015-12-15 2017-06-22 Miltech Platform, Inc. Methods and systems for telecommunication messaging and real-time replenishment systems
US9894216B2 (en) 2013-08-07 2018-02-13 Miltech Platform, Inc. Methods and systems for telecommunication messaging and real-time replenishment systems

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US7215942B1 (en) 2001-08-09 2007-05-08 Bellsouth Intellectual Property Corp. Architecture for managing prepaid wireless communications services
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