US20090119305A1 - Enterprise asset management system and method - Google Patents

Enterprise asset management system and method Download PDF

Info

Publication number
US20090119305A1
US20090119305A1 US12/349,215 US34921509A US2009119305A1 US 20090119305 A1 US20090119305 A1 US 20090119305A1 US 34921509 A US34921509 A US 34921509A US 2009119305 A1 US2009119305 A1 US 2009119305A1
Authority
US
United States
Prior art keywords
user
central processor
information
asset information
asset
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
US12/349,215
Inventor
Daniel T. Johnson
James W. Peterson
Robert S. McConnell
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Verisae Inc
Original Assignee
Verisae Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Verisae Inc filed Critical Verisae Inc
Priority to US12/349,215 priority Critical patent/US20090119305A1/en
Assigned to VERISAE, INC. reassignment VERISAE, INC. ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: JOHNSON, DANIEL T., MCCONNELL, ROBERT S., PETERSON, JAMES W.
Publication of US20090119305A1 publication Critical patent/US20090119305A1/en
Abandoned legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0215Including financial accounts
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/06Asset management; Financial planning or analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/40Network security protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]

Definitions

  • This invention relates to a method and system for managing enterprise assets. More particularly, the invention relates to a method and system for the comprehensive management of enterprise assets dispersed over a plurality of distributed sites.
  • a large retail store chain may wish to determine the total cost of ownership for each cash register it owns.
  • a highly distributed retail chain may have tens of thousands of cash registers, and in order to calculate a reasonably accurate determination of the total cost of ownership the retail chain must accurately track all the costs that are incurred for each cash register.
  • the purchase price of an asset, repair costs, and maintenance costs are the main components of the total cost of ownership and so these costs need to be tracked, in some instances other factors such as energy costs may also need to be factored into the calculation.
  • a store manager In a typical procedure to service assets, a store manager first calls a service provider to perform a task on an asset. The service provider performs the task required, seeks approval for the work, and then fills out work order papers in triplicate.
  • the work order papers are typically distributed (one copy each) to the enterprise headquarters, the store, and the service provider.
  • the service provider then creates an invoice and sends it to the enterprise headquarters. If the accounts payable department of the enterprise headquarters can locate the work order papers, the invoice may be entered into the system and paid. If the work order papers cannot be found, the invoice may be sent to the store manager for approval, returned to the enterprise headquarters after approval, and then entered into the accounts payable system.
  • the subject invention is a system and method for comprehensively tracking and monitoring asset information and for calculating a total cost of ownership.
  • the subject invention includes novel means for collecting and storing information about a number of enterprise assets, and further includes novel means for tracking and storing information about repair and maintenance of enterprise assets so that a relatively accurate total cost of ownership can be determined.
  • the subject invention includes a web site hosted on a server in communication with a computer network, such as the internet.
  • the embodiment also includes a database in communication with the web site for storing asset information.
  • various users of the system e.g., enterprise personnel, service providers, and equipment manufacturers
  • asset information can be easily inputted or downloaded through a client processor or kiosk.
  • the subject invention includes a method of managing assets wherein each asset is identified by a particular asset identifier and factors pertaining to each asset are linked to each asset identifier.
  • This embodiment also includes submitting a user request for specific information to a web site and having the website filter the asset information so that the information requested can be displayed on a client computer.
  • the subject invention includes a method for generating service requests which allows a user, or in some cases, the asset itself to request service electronically.
  • This embodiment includes determining a service provider for the particular asset in need of service, and automatically generating an E-mail message to an appropriate service provider for the asset.
  • the subject invention also includes a compact menu configuration that allows the various users to quickly and easily navigate the various screens displayed on the client processor.
  • This configuration includes upper and lower horizontally-disposed sections that houses multiple levels of functions while consuming minimal space on the user interface screen.
  • FIG. 1 is a block diagram showing the various components of the enterprise asset management system, according to one embodiment of the subject invention.
  • FIG. 2 is an embodiment of a screen display for a kiosk.
  • FIG. 3 is a table displaying one possible set of factor groups and factors.
  • FIG. 4 a is a flow diagram of a service request.
  • FIG. 4 b is an embodiment of a web page for inputting a service request.
  • FIG. 5 is a web page for screening asset information.
  • FIG. 6 is one embodiment of a GIS map produced by the subject invention.
  • FIG. 7 is an embodiment of a menu structure shown in progressive states of expansion.
  • FIG. 1 shows an embodiment of an asset management system 10 in accordance with one embodiment of the subject invention.
  • This embodiment is comprised of a central processor 11 located at a central location, one or more databases 13 to store asset information, and a plurality of client processors 12 located at a plurality of remote locations.
  • the system 10 includes asset interfaces 14 connected directly to particular assets, and one or more kiosks 15 acting as a client processor 12 .
  • the central processor 11 can be any computer known to those skilled in the art, including standard attachments and components thereof (e.g., a disk drive, hard drive, CD player or network server that communicates with a CPU and main memory, a sound board, a keyboard and mouse, and a monitor).
  • the processor of the CPU in the computer may be any conventional general-purpose single- or multi-chip microprocessor.
  • the processor may be any conventional special purpose processor such as a digital signal processor or a graphics processor.
  • the microprocessor has conventional address lines, conventional data lines, and one or more conventional control lines.
  • the central processor 11 includes a website hosted in at least one or more computer servers. These servers may comprise web servers, database servers and/or application servers, and they run on a variety of platforms, including UNIX machines, Windows 2000, Windows NT, and Macintosh.
  • the central processor 11 includes software programs or instructions that run on the server-side to process requests and responses from a client processor 12 . These software programs or instructions send information to the client processor 12 , perform compilation and storage functions, generate reports that may be used by either the clients or the headquarters of the enterprise, or carry out asset management functions.
  • the software may be software applications commercially sold and normally used by those skilled in the art or they may be specific applications coded in a standard programming language. Further details of the functions performed by the software are provided below.
  • the central processor 11 allows access by the client processor to various network resources.
  • the central processor 11 also has access, via direct dial or the internet, to external data sources, such as manufacturer web pages or manufacturer programs that may be used to keep the information in the server current.
  • external data sources such as manufacturer web pages or manufacturer programs that may be used to keep the information in the server current.
  • a number of client processors 12 may be connected to the server at any given time, and therefore a number of different facilities or service providers may utilize the subject invention simultaneously.
  • the system 10 can also include one or more databases 13 for storing asset information.
  • the database may be of any type generally known in the art.
  • a scaleable database e.g., Oracle
  • Oracle is used to allow for expansion as the amount of information tracked increases.
  • databases 13 may be integral to the central processor 11 or they may be accessible to the central processor through a computer network or other suitable communication link.
  • the databases 13 servers operated by the system proprietor, and/or may include external databases operated by a remote entity, such as a manufacturer of an asset, that is accessible through a computer network.
  • the database 13 is comprised of a plurality of database servers, some of which are integral to the central processor 11 , and some that are located remotely from the central processor 11 .
  • the client processor 12 may be any computer or computer systems used by those skilled in the art.
  • the client processor 12 comprises a central processor unit (“CPU”) and main memory, an input/output interface for communicating with various databases, files, programs, and networks (such as the Internet), and one or more storage devices.
  • the storage devices may be disk drive devices or CD-ROM devices.
  • the client processor 12 may also have a monitor or other screen device and an input device, such as a keyboard, a mouse, or a touch sensitive screen.
  • Client processor 12 can be used to place work orders, view asset information, input asset information, change the operational parameters of an asset, exchange data with the central processor, and/or to view and manipulate asset information.
  • the client processor 12 also has some software programs contained in the main memory or the storage devices that can be used by the CPU to perform the above functions.
  • a web browser such as Netscape Navigator, Microsoft Internet Explorer, Mosaic, or Lynx is included in the client processor to enable the client processor to exchange, interpret, and/or display information accessed via the Internet.
  • Some client processor 12 can be configured as kiosks 15 and located at one or more remote sites.
  • the kiosks are adapted for use by service providers onsite, to access the central processor 11 to view asset information or service requests.
  • these kiosks can include a preconfigured menu which allows service providers to access the central processor 11 , to enter and receive information concerning work orders 20 , to check if a particular work order has been approved 21 , and to check for messages 22 .
  • the kiosks 15 can include magnetic or barcode readers to allow a service provider to swipe an identification card having a bar code or similar identification strip in order to obtain access to the central processing unit 12 or the kiosks 15 may require the input of a secret pin number.
  • asset interfaces 14 are attached to assets with communications capabilities in order to monitor and/or control its performance. It is common for certain assets to have ports through which performance characteristics and/or failure signals can be obtained. It is also common for some assets to have bi-directional communication capabilities that enable the asset to be monitored and operated remotely.
  • the asset interface 14 can be configured to communicate with the asset and to provide a communication link between the asset and a client processor 12 or the central processor 11 .
  • Communication technology such as a cellular modem, any other wireless communication system, and/or a landline communication system may be used to form a communication link between the asset interface and a client processor 12 or the central processor 11 .
  • a wireless technology such as Cellular Digital Packet Data (CDPD) technology is used to transfer information between the asset interface 14 and a client processor 12 or the central processor 11 .
  • CDPD technology may both receive and transmit data quickly and efficiently with minimal error.
  • a land-line telephone connection may also be used.
  • a communication link exists between a client processor 12 and the central processor 11 .
  • This link can be achieved through a variety of means commonly known by those with skill in the art.
  • the system and method of the invention may use the “World Wide Web” (“web” or “WWW”), which is a collection of servers on the Internet that utilize the Hypertext Transfer Protocol (“HTTP”).
  • HTTP Hypertext Transfer Protocol
  • the Internet is a collection of computer networks that allows computer users to share files and other computer resources.
  • Each computer connected to the Internet has a unique address whose format is defined by the Internet Protocol (“TCP/IP”).
  • HTTP is a known application protocol that provides users access to resources, which may be information in different formats such as text, graphics, images, sound, video, Hypertext Markup Language (“HTML”), as well as programs. HTTP allows for the transmission of certain information between the client processor 12 and a server.
  • the client processor 12 Upon specification of a link by the user, the client processor 12 makes a TCP/IP request to the central processor 11 and receives information, which may be a “web page” that is formatted according to HTML which also includes links to other pages of information. Users can also access other pages on the same or other database server by following instructions on the screen, entering certain data, or clicking on selected icons. It should also be noted that any type of selection device known to those skilled in the art, such as check boxes, drop-down boxes, and the like, may be used for embodiments of the invention using web pages to allow a user to select options for a given task.
  • the subject invention is a web-site hosted by at least one computer in communication with the internet.
  • This embodiment allows the subject invention to be accessed through a client computer 12 by various types of users located at geographically distributed sites.
  • the subject invention allows for various types of users and users at various distributed sites to have distinct levels of access.
  • an enterprise or store user in one embodiment, has full access to all assets and all pending work orders pertaining to his or her store.
  • a service provider user has access to all assets of a type that he services and all work orders that he is responsible for fulfilling.
  • assets may include assets located at various distributed sites and may even include assets owned by distinct enterprises.
  • An equipment manufacturer may have access to the assets at the various distributed sites that it manufactured.
  • Levels of access can be controlled by specifying securable or configurable attributes for each system user. These attributes can be specified by a system administrator, who may be an enterprise asset management company or may be with the enterprise itself.
  • the securable attributes are pre-defined based on the type of user. For example, user can have access to assets based on hierarchical levels within an enterprise. If the user is a regional manager, he will have access to assets in all of the locations of his store within his region. If the user is manager of a particular location, access may be limited to assets within that particular location.
  • the user's level of access can also be defined by his assigned roles and rights. Like the user's securable attributes, the user's roles and rights may be pre-specified by using a type of user, such as a “store manager.” Based on the user's type, he is given certain rights and roles. In one example, the rights that are granted or denied include the right to create new users (having access at the current user's level or below), the right to add or modify assets, and the right to submit work orders.
  • the subject invention includes a system and method used to track the costs of assets and to facilitate the servicing of assets.
  • the assets of an enterprise may be inventoried and an asset identifier created for each asset to give it a trackable identity.
  • asset identifier created for each asset to give it a trackable identity.
  • factors to be monitored are also created to enable a determination of asset information to be stored, and to enable differentiation of asset information. These factors may also be grouped together into factor groups in order to facilitate screening of stored asset information.
  • information such as cost of the asset, repair costs, and maintenance costs are typically stored as factors for each asset.
  • the subject invention includes a system and method for managing the servicing and maintenance of assets by third-party service providers or inhouse personnel.
  • the method generally comprises generating a service request from a client computer (block 40 ), receiving a service request at the central processor 11 through the web site (block 41 ), determining a service provider (block 42 ), automatically transmitting to the service provider the service request and any additional asset information which may be needed by the service provider (block 43 ), and awaiting a response to the service request (block 44 ). If no response is received within a predetermined period of time, the electronic message is resent (block 43 ).
  • a service request from a user will generate an electronic work order 45 containing information such as the asset to be repaired, location of the asset site, the reported problem, and the asset identifier.
  • a service request is initiated by enterprise employees located at a remote site through the use of a client computer 12 .
  • a particular asset may have self-diagnostic programs that can determine a malfunction and generate an error signal.
  • assets may have asset interfaces 14 interfaced thereto enabling them to generate service requests automatically through a client computer 12 .
  • an identification of authorized service personnel is maintained in a database and linked to particular assets.
  • a service provider is determined automatically by determining which service provider is linked to the particular asset and a particular geographic location, and the service provider is notified automatically via an E-mail message or other form of electronic messaging. If the service provider does not respond to an E-mail within a specified period of time, additional E-mails may be sent automatically.
  • the E-mail can include the type of asset requiring service, the reported failure, location, contact person, and prior service history of the asset.
  • the service provider may also obtain additional information on the asset by accessing the central processor 11 via the interne or a kiosk 15 .
  • information pertaining to the repair or maintenance of an asset may be gathered from service providers through the web site or through a client computer 12 or a kiosk 15 and stored in the database 13 .
  • the cost of replacement parts may be inventoried in the database of the system and the service provider may choose, while at the remote location of the facility, the type of replacement part that is used. The cost of this replacement part, therefore, may be allocated to the asset that was repaired.
  • the cost of the service charge may be ascertained based on the length of the visit of the service provider and this cost of service may be allocated to the repaired asset.
  • the submission of information relating to the service provided can be used to trigger payment for the service.
  • the subject invention also includes a filtering and compilation application that allows the user to filter or compile asset information located within a database 13 so that only desired information is displayed.
  • a filter operates by prompting a user through a client computer 12 to define criterion for the filtering of asset information, and submitting that definition along with the user's securable attributes, to the central processor 11 .
  • the central processor 12 then applies the criterion to the asset information and returns the appropriate data set for viewing by the user at the client.
  • a first—horizontally disposed section 51 contain sets of tabs defining separate primary categories which can be queried.
  • a second—horizontally disposed section 52 defines subcategories of the primary categories. Selection of a category and a subcategory will cause the display of a formatted query box 50 utilized to set specific user criteria. Once the criteria has been submitted the asset information is displayed in table 53 .
  • the total costs for maintenance and repair and the purchase price for an asset or a group of assets is compiled using the filtering procedures above and the values are summed together.
  • the calculation is pre-programmed into software located in the central processor 11 and the calculation is done automatically by simply selecting the function and inputting the asset identifiers.
  • assets may be distributed over a large geographic region in a large number of separate facilities.
  • GIS Geographic Information System
  • a set of queries 60 are displayed on a client processor 12 pertaining to an asset or group of assets such as a particular asset type and a desired location.
  • the central processor 11 then generates a map 61 based on the responses to these queries.
  • This embodiment can also include a mapping system displaying a single enterprise facility. Icons representing certain types of assets may be dragged and dropped onto a GIS map of a particular facility in order to display the location of assets within a facility on a scaled map.
  • the subject invention typically includes a compact menu structure for navigating the various functions included within the central processor 11 .
  • this menu structure may include information pertaining to the enterprise assets, the service history, and pending work orders. Because of the limited space available on the display screen of the client processor 12 , it is essential that the navigational technique consume little space, while maintaining full functionality and ease-of-use.
  • the compact menu structure includes two narrow, horizontally-extending sections of the client display.
  • the upper section 70 includes a tab-based menu that provides the main level of navigation and a lower section 71 that provides all the subsections within a selected main level of navigation.
  • a subsection having further levels of subsections have a visual indicator adjacent thereto to signify as such. In one embodiment this visual indicator is an arrow 72 located beneath the subsection, selecting any subsection having further levels will cause the lower section 71 to display all the subsections in the previously selected subsection.
  • the main navigational sections include, “Sites,” “Service & Maintenance,” “Asset Types,” “Service Providers,” “Manufacturers,” “Reports,” and “Messages.” Selection of one of these main navigational sections determines what appears on the second section. For example, in one embodiment, if the “Sites” tab is selected, the second section starts off, on the left, with a “Sites” indicator. To the right of the “Sites” indicator now appears the various subsections under the Sites portion of the menu.
  • the main navigational levels are highlighted in the upper section and are not repeated in the lower section.
  • the lower section only includes the subsection under the main navigational section.
  • the subsections under “Sites” includes, “sites” and “organizations.” If the user now selects “organizations,” an “organizations” indicator appears in the lower section and the subsections to “organizations” appear to the right, in the lower section.
  • the subsections under “organizations” include “summary,” “address,” and “roster profile.” If the user selected the “address” subsection, the lower section will now contain an “organizations” indicator, followed by an “address” indicator, followed by the “address” subsections. This process continues down as many levels as is needed. This menu structure allows the users to quickly and efficiently navigate between various forms and lists of the enterprise asset management system, while consuming a narrow band on the client display.

Abstract

A system and method for managing enterprise assets located at geographically distributed sites. The method includes storing in a database information relating to each asset, wherein the stored information includes cost of each asset and cost of service for each asset. The method further includes tracking and storing information relating to servicing of the assets, including the cost of servicing. Information relating to the assets is then displayed to a user of the system.

Description

    CROSS-REFERENCE TO RELATED APPLICATION(S)
  • This application is a continuation of U.S. application Ser. No. 09/883,779 filed Jun. 18, 2001, which claims the benefit of U.S. provisional application Nos. 60/212,234, filed Jun. 16, 2000, and 60/288,827, filed May 5, 2001. application Ser. Nos. 09/883,779, 60/212,234, and 60/288,827 are hereby incorporated by reference in their entirety.
  • TECHNICAL FIELD
  • This invention relates to a method and system for managing enterprise assets. More particularly, the invention relates to a method and system for the comprehensive management of enterprise assets dispersed over a plurality of distributed sites.
  • BACKGROUND OF THE INVENTION
  • It is frequently useful to determine the total cost of ownership (meaning the total cost of owning one or more assets) and to track components of the total cost of ownership for an asset within an enterprise for accounting purposes and for making future purchasing decisions. However, tracking costs attributed to each specific asset in a large, distributed environment (an enterprise that has many facilities at differing locations, as well as one or more central headquarters) can be a difficult task.
  • A large retail store chain, for instance, may wish to determine the total cost of ownership for each cash register it owns. A highly distributed retail chain may have tens of thousands of cash registers, and in order to calculate a reasonably accurate determination of the total cost of ownership the retail chain must accurately track all the costs that are incurred for each cash register. The purchase price of an asset, repair costs, and maintenance costs are the main components of the total cost of ownership and so these costs need to be tracked, in some instances other factors such as energy costs may also need to be factored into the calculation.
  • However, tracking costs incurred in repairing and maintaining these assets can be an onerous task. In a typical procedure to service assets, a store manager first calls a service provider to perform a task on an asset. The service provider performs the task required, seeks approval for the work, and then fills out work order papers in triplicate. The work order papers are typically distributed (one copy each) to the enterprise headquarters, the store, and the service provider. The service provider then creates an invoice and sends it to the enterprise headquarters. If the accounts payable department of the enterprise headquarters can locate the work order papers, the invoice may be entered into the system and paid. If the work order papers cannot be found, the invoice may be sent to the store manager for approval, returned to the enterprise headquarters after approval, and then entered into the accounts payable system.
  • Tracking part and labor costs in highly distributed enterprises thus becomes very difficult using the existing process described above. Matching paperwork with assets may become exceedingly difficult due to the sheer volume of assets and the large amounts of paperwork generated in servicing and maintaining the assets.
  • Another potential problem with the process described above is that service providers may be able to overbill for service calls or parts without full knowledge by the enterprise of the nature of the service call. The lack of overview on a regional or national level may prevent an enterprise from determining if the costs incurred by distributed sites for an asset is reasonable.
  • Because it is time consuming and expensive to collect paper work from numerous sources to even have the capability of accurately calculating the total cost of ownership for an asset, the cost of ownership of many assets is frequently a guess that may vary greatly from the actual cost of ownership. Thus, enterprises frequently determine the cost of ownership for an asset to be the purchase price of the asset, which is typically considerably less than the actual cost of ownership. Moreover, in a highly distributed environment, there are many assets to manage, and current systems do not provide feasible and efficient methods and systems for managing such assets. In particular, current systems do not provide for an efficient manner to determine the costs of servicing and maintaining assets or the total cost of ownership of an asset.
  • A need exists for a method and system for managing enterprise assets over numerous distributed sites that is user friendly, cost and time efficient, and that may be used to accurately generate the cost of ownership for one or more assets of an enterprise. A need also exists for a common platform that may be used to set up information systems and gather accounting information for managing these assets including total cost of ownership accounting.
  • BRIEF SUMMARY OF THE INVENTION
  • The subject invention is a system and method for comprehensively tracking and monitoring asset information and for calculating a total cost of ownership. The subject invention includes novel means for collecting and storing information about a number of enterprise assets, and further includes novel means for tracking and storing information about repair and maintenance of enterprise assets so that a relatively accurate total cost of ownership can be determined.
  • In one embodiment, the subject invention includes a web site hosted on a server in communication with a computer network, such as the internet. The embodiment also includes a database in communication with the web site for storing asset information. In this embodiment, various users of the system (e.g., enterprise personnel, service providers, and equipment manufacturers) are allowed differing levels of access to applications located within the web site so that asset information can be easily inputted or downloaded through a client processor or kiosk.
  • In another embodiment, the subject invention includes a method of managing assets wherein each asset is identified by a particular asset identifier and factors pertaining to each asset are linked to each asset identifier. This embodiment also includes submitting a user request for specific information to a web site and having the website filter the asset information so that the information requested can be displayed on a client computer.
  • In yet another embodiment, the subject invention includes a method for generating service requests which allows a user, or in some cases, the asset itself to request service electronically. This embodiment includes determining a service provider for the particular asset in need of service, and automatically generating an E-mail message to an appropriate service provider for the asset.
  • In yet another embodiment, the subject invention also includes a compact menu configuration that allows the various users to quickly and easily navigate the various screens displayed on the client processor. This configuration includes upper and lower horizontally-disposed sections that houses multiple levels of functions while consuming minimal space on the user interface screen.
  • While several embodiments are disclosed, still other embodiments of the subject invention will become apparent to those skilled in the art from the following detailed description, wherein is shown and described only the embodiments of the invention, by way of illustration, of the best modes contemplated for carrying out the invention. As will be realized, the invention is capable of modifications in various obvious aspects, all without departing from the spirit and scope of the subject invention. Accordingly, the drawings and detailed description are to be regarded as illustrative in nature and not restrictive.
  • BRIEF DESCRIPTION OF THE DRAWINGS
  • FIG. 1 is a block diagram showing the various components of the enterprise asset management system, according to one embodiment of the subject invention.
  • FIG. 2 is an embodiment of a screen display for a kiosk.
  • FIG. 3 is a table displaying one possible set of factor groups and factors.
  • FIG. 4 a is a flow diagram of a service request.
  • FIG. 4 b is an embodiment of a web page for inputting a service request.
  • FIG. 5 is a web page for screening asset information.
  • FIG. 6 is one embodiment of a GIS map produced by the subject invention.
  • FIG. 7 is an embodiment of a menu structure shown in progressive states of expansion.
  • DETAILED DESCRIPTION OF THE INVENTION A. System Configuration
  • FIG. 1 shows an embodiment of an asset management system 10 in accordance with one embodiment of the subject invention. This embodiment is comprised of a central processor 11 located at a central location, one or more databases 13 to store asset information, and a plurality of client processors 12 located at a plurality of remote locations. In one embodiment, the system 10 includes asset interfaces 14 connected directly to particular assets, and one or more kiosks 15 acting as a client processor 12.
  • The central processor 11 can be any computer known to those skilled in the art, including standard attachments and components thereof (e.g., a disk drive, hard drive, CD player or network server that communicates with a CPU and main memory, a sound board, a keyboard and mouse, and a monitor). The processor of the CPU in the computer may be any conventional general-purpose single- or multi-chip microprocessor. In addition, the processor may be any conventional special purpose processor such as a digital signal processor or a graphics processor. The microprocessor has conventional address lines, conventional data lines, and one or more conventional control lines. In one embodiment, the central processor 11 includes a website hosted in at least one or more computer servers. These servers may comprise web servers, database servers and/or application servers, and they run on a variety of platforms, including UNIX machines, Windows 2000, Windows NT, and Macintosh.
  • The central processor 11 includes software programs or instructions that run on the server-side to process requests and responses from a client processor 12. These software programs or instructions send information to the client processor 12, perform compilation and storage functions, generate reports that may be used by either the clients or the headquarters of the enterprise, or carry out asset management functions. The software may be software applications commercially sold and normally used by those skilled in the art or they may be specific applications coded in a standard programming language. Further details of the functions performed by the software are provided below.
  • The central processor 11 allows access by the client processor to various network resources. In one embodiment, the central processor 11 also has access, via direct dial or the internet, to external data sources, such as manufacturer web pages or manufacturer programs that may be used to keep the information in the server current. A number of client processors 12 may be connected to the server at any given time, and therefore a number of different facilities or service providers may utilize the subject invention simultaneously.
  • The system 10 can also include one or more databases 13 for storing asset information. The database may be of any type generally known in the art. In one embodiment, a scaleable database (e.g., Oracle) is used to allow for expansion as the amount of information tracked increases.
  • These databases 13 may be integral to the central processor 11 or they may be accessible to the central processor through a computer network or other suitable communication link. The databases 13 servers operated by the system proprietor, and/or may include external databases operated by a remote entity, such as a manufacturer of an asset, that is accessible through a computer network. In one embodiment, the database 13 is comprised of a plurality of database servers, some of which are integral to the central processor 11, and some that are located remotely from the central processor 11.
  • The client processor 12 may be any computer or computer systems used by those skilled in the art. The client processor 12 comprises a central processor unit (“CPU”) and main memory, an input/output interface for communicating with various databases, files, programs, and networks (such as the Internet), and one or more storage devices. The storage devices may be disk drive devices or CD-ROM devices. The client processor 12 may also have a monitor or other screen device and an input device, such as a keyboard, a mouse, or a touch sensitive screen.
  • Client processor 12 can be used to place work orders, view asset information, input asset information, change the operational parameters of an asset, exchange data with the central processor, and/or to view and manipulate asset information. In order to enable the user to perform these functions, in one embodiment, the client processor 12 also has some software programs contained in the main memory or the storage devices that can be used by the CPU to perform the above functions. In one embodiment, a web browser such as Netscape Navigator, Microsoft Internet Explorer, Mosaic, or Lynx is included in the client processor to enable the client processor to exchange, interpret, and/or display information accessed via the Internet.
  • Some client processor 12 can be configured as kiosks 15 and located at one or more remote sites. The kiosks are adapted for use by service providers onsite, to access the central processor 11 to view asset information or service requests. As shown in FIG. 2, these kiosks can include a preconfigured menu which allows service providers to access the central processor 11, to enter and receive information concerning work orders 20, to check if a particular work order has been approved 21, and to check for messages 22. In one embodiment, the kiosks 15 can include magnetic or barcode readers to allow a service provider to swipe an identification card having a bar code or similar identification strip in order to obtain access to the central processing unit 12 or the kiosks 15 may require the input of a secret pin number.
  • In some embodiments, asset interfaces 14 are attached to assets with communications capabilities in order to monitor and/or control its performance. It is common for certain assets to have ports through which performance characteristics and/or failure signals can be obtained. It is also common for some assets to have bi-directional communication capabilities that enable the asset to be monitored and operated remotely. The asset interface 14 can be configured to communicate with the asset and to provide a communication link between the asset and a client processor 12 or the central processor 11.
  • Communication technology, such as a cellular modem, any other wireless communication system, and/or a landline communication system may be used to form a communication link between the asset interface and a client processor 12 or the central processor 11. Preferably, a wireless technology, such as Cellular Digital Packet Data (CDPD) technology is used to transfer information between the asset interface 14 and a client processor 12 or the central processor 11. CDPD technology may both receive and transmit data quickly and efficiently with minimal error. As an alternative to or in addition to a wireless communications unit, a land-line telephone connection may also be used.
  • As shown in FIG. 1, a communication link exists between a client processor 12 and the central processor 11. This link can be achieved through a variety of means commonly known by those with skill in the art. The system and method of the invention may use the “World Wide Web” (“web” or “WWW”), which is a collection of servers on the Internet that utilize the Hypertext Transfer Protocol (“HTTP”). The Internet is a collection of computer networks that allows computer users to share files and other computer resources. Each computer connected to the Internet has a unique address whose format is defined by the Internet Protocol (“TCP/IP”).
  • HTTP is a known application protocol that provides users access to resources, which may be information in different formats such as text, graphics, images, sound, video, Hypertext Markup Language (“HTML”), as well as programs. HTTP allows for the transmission of certain information between the client processor 12 and a server.
  • Upon specification of a link by the user, the client processor 12 makes a TCP/IP request to the central processor 11 and receives information, which may be a “web page” that is formatted according to HTML which also includes links to other pages of information. Users can also access other pages on the same or other database server by following instructions on the screen, entering certain data, or clicking on selected icons. It should also be noted that any type of selection device known to those skilled in the art, such as check boxes, drop-down boxes, and the like, may be used for embodiments of the invention using web pages to allow a user to select options for a given task.
  • In one embodiment, the subject invention is a web-site hosted by at least one computer in communication with the internet. This embodiment allows the subject invention to be accessed through a client computer 12 by various types of users located at geographically distributed sites. To limit access to authorized users, in one embodiment, the subject invention allows for various types of users and users at various distributed sites to have distinct levels of access. For example an enterprise or store user, in one embodiment, has full access to all assets and all pending work orders pertaining to his or her store. A service provider user has access to all assets of a type that he services and all work orders that he is responsible for fulfilling. These assets may include assets located at various distributed sites and may even include assets owned by distinct enterprises. An equipment manufacturer may have access to the assets at the various distributed sites that it manufactured.
  • Levels of access can be controlled by specifying securable or configurable attributes for each system user. These attributes can be specified by a system administrator, who may be an enterprise asset management company or may be with the enterprise itself. In one embodiment, the securable attributes are pre-defined based on the type of user. For example, user can have access to assets based on hierarchical levels within an enterprise. If the user is a regional manager, he will have access to assets in all of the locations of his store within his region. If the user is manager of a particular location, access may be limited to assets within that particular location.
  • The user's level of access can also be defined by his assigned roles and rights. Like the user's securable attributes, the user's roles and rights may be pre-specified by using a type of user, such as a “store manager.” Based on the user's type, he is given certain rights and roles. In one example, the rights that are granted or denied include the right to create new users (having access at the current user's level or below), the right to add or modify assets, and the right to submit work orders.
  • B. Asset Management
  • The subject invention includes a system and method used to track the costs of assets and to facilitate the servicing of assets. As an initial procedure, the assets of an enterprise may be inventoried and an asset identifier created for each asset to give it a trackable identity. One method for inventorying assets is further discussed below. As shown in FIG. 3, factors to be monitored are also created to enable a determination of asset information to be stored, and to enable differentiation of asset information. These factors may also be grouped together into factor groups in order to facilitate screening of stored asset information. In order to calculate a total cost of ownership, information such as cost of the asset, repair costs, and maintenance costs are typically stored as factors for each asset.
  • In order to track repair and maintenance costs and to monitor the servicing of assets, the subject invention includes a system and method for managing the servicing and maintenance of assets by third-party service providers or inhouse personnel. As shown in FIG. 4 a, the method generally comprises generating a service request from a client computer (block 40), receiving a service request at the central processor 11 through the web site (block 41), determining a service provider (block 42), automatically transmitting to the service provider the service request and any additional asset information which may be needed by the service provider (block 43), and awaiting a response to the service request (block 44). If no response is received within a predetermined period of time, the electronic message is resent (block 43).
  • As shown in FIG. 4 b, a service request from a user will generate an electronic work order 45 containing information such as the asset to be repaired, location of the asset site, the reported problem, and the asset identifier. Typically, a service request is initiated by enterprise employees located at a remote site through the use of a client computer 12. In some instances, a particular asset may have self-diagnostic programs that can determine a malfunction and generate an error signal. These assets may have asset interfaces 14 interfaced thereto enabling them to generate service requests automatically through a client computer 12.
  • In one embodiment, an identification of authorized service personnel is maintained in a database and linked to particular assets. Once a service request is processed by the central processor 11, a service provider is determined automatically by determining which service provider is linked to the particular asset and a particular geographic location, and the service provider is notified automatically via an E-mail message or other form of electronic messaging. If the service provider does not respond to an E-mail within a specified period of time, additional E-mails may be sent automatically. The E-mail can include the type of asset requiring service, the reported failure, location, contact person, and prior service history of the asset. In addition, the service provider may also obtain additional information on the asset by accessing the central processor 11 via the interne or a kiosk 15.
  • After a service request is completed, information pertaining to the repair or maintenance of an asset may be gathered from service providers through the web site or through a client computer 12 or a kiosk 15 and stored in the database 13. For instance, the cost of replacement parts may be inventoried in the database of the system and the service provider may choose, while at the remote location of the facility, the type of replacement part that is used. The cost of this replacement part, therefore, may be allocated to the asset that was repaired. In addition, the cost of the service charge may be ascertained based on the length of the visit of the service provider and this cost of service may be allocated to the repaired asset. The submission of information relating to the service provided can be used to trigger payment for the service.
  • In order to determine total cost of ownership and to monitor certain asset information, the subject invention also includes a filtering and compilation application that allows the user to filter or compile asset information located within a database 13 so that only desired information is displayed. In one embodiment, a filter operates by prompting a user through a client computer 12 to define criterion for the filtering of asset information, and submitting that definition along with the user's securable attributes, to the central processor 11. The central processor 12 then applies the criterion to the asset information and returns the appropriate data set for viewing by the user at the client.
  • As shown in FIG. 5, in this embodiment, a first—horizontally disposed section 51 contain sets of tabs defining separate primary categories which can be queried. A second—horizontally disposed section 52 defines subcategories of the primary categories. Selection of a category and a subcategory will cause the display of a formatted query box 50 utilized to set specific user criteria. Once the criteria has been submitted the asset information is displayed in table 53.
  • Since the maintenance and repair costs as well as purchase price comprise a majority of the total cost of ownership of an asset, a relatively accurate calculation can be obtained by summing up the three. Other factors such as energy costs, performance costs, and other can also be factored into the calculation if these factors are stored for the particular asset. To calculate the total cost of ownership, the total costs for maintenance and repair and the purchase price for an asset or a group of assets is compiled using the filtering procedures above and the values are summed together. In one embodiment of the present invention, the calculation is pre-programmed into software located in the central processor 11 and the calculation is done automatically by simply selecting the function and inputting the asset identifiers.
  • C. Additional Features
  • In a distributed business environment, assets may be distributed over a large geographic region in a large number of separate facilities. As shown in FIG. 6, to track these assets geographically, one embodiment includes an application for creating a Geographic Information System (GIS) map locating a particular asset or a particular group of assets. A set of queries 60 are displayed on a client processor 12 pertaining to an asset or group of assets such as a particular asset type and a desired location. The central processor 11 then generates a map 61 based on the responses to these queries.
  • This embodiment can also include a mapping system displaying a single enterprise facility. Icons representing certain types of assets may be dragged and dropped onto a GIS map of a particular facility in order to display the location of assets within a facility on a scaled map.
  • To simplify the use of the subject invention and to maximize the options available to a user, the subject invention typically includes a compact menu structure for navigating the various functions included within the central processor 11. As shown in FIG. 4 b, this menu structure may include information pertaining to the enterprise assets, the service history, and pending work orders. Because of the limited space available on the display screen of the client processor 12, it is essential that the navigational technique consume little space, while maintaining full functionality and ease-of-use.
  • As shown in FIG. 7, in one embodiment, the compact menu structure includes two narrow, horizontally-extending sections of the client display. The upper section 70 includes a tab-based menu that provides the main level of navigation and a lower section 71 that provides all the subsections within a selected main level of navigation. A subsection having further levels of subsections have a visual indicator adjacent thereto to signify as such. In one embodiment this visual indicator is an arrow 72 located beneath the subsection, selecting any subsection having further levels will cause the lower section 71 to display all the subsections in the previously selected subsection.
  • For example, in one embodiment, the main navigational sections (shown in FIG. 5) include, “Sites,” “Service & Maintenance,” “Asset Types,” “Service Providers,” “Manufacturers,” “Reports,” and “Messages.” Selection of one of these main navigational sections determines what appears on the second section. For example, in one embodiment, if the “Sites” tab is selected, the second section starts off, on the left, with a “Sites” indicator. To the right of the “Sites” indicator now appears the various subsections under the Sites portion of the menu.
  • In another embodiment, the main navigational levels are highlighted in the upper section and are not repeated in the lower section. In this embodiment, the lower section only includes the subsection under the main navigational section. For example, in one embodiment, the subsections under “Sites” includes, “sites” and “organizations.” If the user now selects “organizations,” an “organizations” indicator appears in the lower section and the subsections to “organizations” appear to the right, in the lower section. In one embodiment, the subsections under “organizations” include “summary,” “address,” and “roster profile.” If the user selected the “address” subsection, the lower section will now contain an “organizations” indicator, followed by an “address” indicator, followed by the “address” subsections. This process continues down as many levels as is needed. This menu structure allows the users to quickly and efficiently navigate between various forms and lists of the enterprise asset management system, while consuming a narrow band on the client display.
  • While the subject invention has been described with reference to several embodiments thereof, those skilled in the art will recognize various changes that may be made without departing from the spirit and scope of the claimed invention. Accordingly, this invention is not limited to what is shown in the drawings and described in the specification but only as indicated in the appended claims, nor is the claimed invention limited in applicability to one type of computer or computer network. Any numbering or ordering of elements in the following claims is merely for convenience and is not intended to suggest that the ordering of the elements of the claims has any particular significance other than that otherwise expressed by the language of the claims.

Claims (20)

1. A system for managing a plurality of assets of at least one distributed site of an enterprise and allowing a user to access asset information, the system comprising:
(a) a central processor accessible on a computer network;
(b) a database in communication with the central processor, the database being configured to store service provider information and asset information for the plurality of assets of the at least one distributed site;
(c) at least one predetermined limited user access level programmed into the central processor, wherein the at least one predetermined limited user access level is configured to restrict access of the user to a predetermined subset of asset information based on a configurable user profile of the user;
(d) a client processor in communication with the central processor through the computer network, wherein the client processor is configured to allow a user to input, query, or download asset information from the central processor;
(e) filtering and compilation software associated with the central processor, the filtering and compilation software configured to allow a user to filter or compile asset information such that only desired asset information is compiled; and
(f) report software associated with the central processor, the report software configured to generate a report comprising the desired information and transmit the report to the user.
2. The system of claim 1, wherein the filtering and compilation software is further configured to prompt the user to define criterion for compiling the desired asset information.
3. The system of claim 1, wherein the report software is further configured to transmit the report to the user via a monitor, an e-mail, a facsimile, or a print-out.
4. The system of claim 1, wherein the filtering and compilation software is configured to allow the user to filter or compile asset information such that only maintenance information is compiled.
5. The system of claim 1, wherein the filtering and compilation software is configured to allow the user to filter or compile asset information such that only repair information is compiled.
6. The system of claim 1, wherein the filtering and compilation software is configured to allow the user to filter or compile asset information such that only asset information relating to one or more specific assets is compiled.
7. The system of claim 1, wherein the filtering and compilation software is configured to allow the user to filter or compile asset information such that only asset information relating to one or more specific sites is compiled.
8. The system of claim 1, wherein the central processor is in communication with an external database, wherein the central processor is configured to access information from the external database.
9. The system of claim 8, wherein the central processor is in communication with the external database via the computer network.
10. The system of claim 1, further comprising mapping software associated with the central processor, the mapping software configured to generate a map showing a geographic location for at least one of the plurality of assets.
11. The system of claim 10, wherein the mapping software is further configured to generate queries for the user relating to the geographic location of at least one of the plurality of assets, and subsequently generate the map based on information provided by the user in response to the queries.
12. A system for managing a plurality of assets of at least one distributed enterprise at at least one site and allowing a user to access asset information, the system comprising:
(a) a central processor accessible on a computer network;
(b) a database in communication with the central processor, the database being configured to store service provider information and asset information for the plurality of assets;
(c) at least one predetermined limited user access level programmed into the central processor, wherein the at least one predetermined limited user access level is configured to restrict access of the user to a predetermined subset of asset information based on a configurable user profile of the user;
(d) at least one client processor in communication with the central processor through the computer network, wherein the at least one client processor is configured to allow at least one user to input, query, or download asset information from the central processor,
wherein at least one of the at least one client processors is a kiosk, the kiosk comprising a card reader configured to read an identification card of the at least one user, whereby any of the at least one users can access the system via the kiosk.
13. The system of claim 12, wherein the kiosk further comprises a preconfigured menu configured to allow the user to input, query, or download asset information from the central processor.
14. The system of claim 12, wherein at least one of the at least one users is a service provider, wherein the kiosk is configured to allow the service provider to input repair or maintenance information.
15. The system of claim 14, wherein the kiosk further comprises a preconfigured menu configured to allow the service provider to input repair or maintenance information.
16. The system of claim 15, wherein the repair or maintenance information comprises at least any replacement parts and a length of time that the service provider provided repair or maintenance services.
17. A system for managing a plurality of assets of a plurality of distributed sites of an enterprise and allowing a user to access asset information, the system comprising:
(a) a central processor accessible on a computer network;
(b) a database in communication with the central processor, the database being configured to store service provider information and asset information for the plurality of assets;
(c) at least one predetermined limited user access level programmed into the central processor, wherein the at least one predetermined limited user access level is configured to restrict access of the user to a predetermined subset of asset information based on a configurable user profile of the user;
(d) at least one client processor in communication with the central processor through the computer network, wherein the at least one client processor is configured to allow a user to input, query, or download asset information from the central processor, wherein at least one of the at least one client processors is a kiosk; and
(e) filtering and compilation software associated with the central processor, the filtering and compilation software configured to allow a user to filter or compile asset information such that only desired asset information is compiled.
18. The system of claim 17, wherein the at least one kiosk comprises a card reader configured to read an identification card of the user, whereby the user can access the system via the kiosk.
19. The system of claim 17, wherein the at least one kiosk is configured to restrict entry to a user who provides an appropriate code.
20. The system of claim 17, further comprising:
(a) identification software associated with the central processor, the identification software configured to automatically identify an appropriate service provider for a particular asset based on the particular asset and the service provider information; and
(b) notification software associated with the central processor, the notification software configured to automatically alert the appropriate service provider of a service request.
US12/349,215 2000-06-16 2009-01-06 Enterprise asset management system and method Abandoned US20090119305A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
US12/349,215 US20090119305A1 (en) 2000-06-16 2009-01-06 Enterprise asset management system and method

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US21223400P 2000-06-16 2000-06-16
US28882701P 2001-05-05 2001-05-05
US09/883,779 US7496532B2 (en) 2000-06-16 2001-06-18 Enterprise asset management system and method
US12/349,215 US20090119305A1 (en) 2000-06-16 2009-01-06 Enterprise asset management system and method

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
US09/883,779 Continuation US7496532B2 (en) 2000-06-16 2001-06-18 Enterprise asset management system and method

Publications (1)

Publication Number Publication Date
US20090119305A1 true US20090119305A1 (en) 2009-05-07

Family

ID=26906918

Family Applications (2)

Application Number Title Priority Date Filing Date
US09/883,779 Expired - Lifetime US7496532B2 (en) 2000-06-16 2001-06-18 Enterprise asset management system and method
US12/349,215 Abandoned US20090119305A1 (en) 2000-06-16 2009-01-06 Enterprise asset management system and method

Family Applications Before (1)

Application Number Title Priority Date Filing Date
US09/883,779 Expired - Lifetime US7496532B2 (en) 2000-06-16 2001-06-18 Enterprise asset management system and method

Country Status (5)

Country Link
US (2) US7496532B2 (en)
EP (1) EP1312003A4 (en)
AU (1) AU2001269902A1 (en)
CA (1) CA2411821A1 (en)
WO (1) WO2001097146A1 (en)

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20070258642A1 (en) * 2006-04-20 2007-11-08 Microsoft Corporation Geo-coding images
US20080255899A1 (en) * 2003-01-31 2008-10-16 Verisae, Inc. Method and system for tracking and managing various operating parameters of enterprise assets
US20090072977A1 (en) * 2000-06-16 2009-03-19 Verisae, Inc. Method and system of asset identification and tracking for enterprise asset management
US20090171975A1 (en) * 2007-03-06 2009-07-02 Mcconnell Robert S Method and system for tracking carbon credits and other carbon valuation units
US20100070423A1 (en) * 2002-12-09 2010-03-18 Verisae, Inc. Method and system for tracking and reporting emissions
US20100121770A1 (en) * 2000-06-16 2010-05-13 Verisae, Inc. System and method for tracking ships and ship cargo
US8000938B2 (en) 2002-12-09 2011-08-16 Verisae, Inc. Method and system for tracking and managing destruction, reconstitution, or reclamation of regulated substances
US20120054242A1 (en) * 2010-07-30 2012-03-01 Raymond Ferrara Managing facilities
US8538792B1 (en) 2012-04-26 2013-09-17 Jpmorgan Chase Bank, N.A. Method and system for determining total cost of ownership
US9041707B2 (en) 2011-06-01 2015-05-26 Rbm Technologies Confirming compliance with a configuration
US9237414B2 (en) * 2012-03-06 2016-01-12 Fujitsu Limited Map generation system, map generation apparatus and map generation method
US10269026B2 (en) 2010-05-27 2019-04-23 One Door, Inc. Generating a layout of products

Families Citing this family (52)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7369968B2 (en) 2000-06-16 2008-05-06 Verisae, Inc. Enterprise energy management system
US20070096899A1 (en) * 2000-06-16 2007-05-03 Johnson Daniel T System and method for tracking ships and ship cargo
EP1312003A4 (en) * 2000-06-16 2005-12-21 Verisae Enterprise asset management system and method
US7062389B2 (en) 2001-06-18 2006-06-13 Verisae, Inc. Enterprise energy management system
US7512523B2 (en) * 2000-06-16 2009-03-31 Verisae, Inc. Refrigerant loss tracking and repair
BR0215761A (en) * 2002-06-18 2006-11-28 Computer Ass Think Inc methods and systems for managing enterprise resources
US6909992B2 (en) 2002-11-05 2005-06-21 Sun Microsystems, Inc. Automatically identifying replacement times for limited lifetime components
EP1570320A2 (en) * 2002-12-13 2005-09-07 Verisae Inc. Notification system
EP1590910A4 (en) * 2003-02-03 2009-07-29 Verisae Site equipment survey tool
US7068161B2 (en) * 2003-07-31 2006-06-27 Ch2M Hill, Inc. Method and system for analyzing the security of a facility
US20050138125A1 (en) * 2003-12-19 2005-06-23 Ethan Davis Enterprise asset management by a third party expert system
US7707041B2 (en) 2004-07-28 2010-04-27 Conocophillips Company Surface ownership data management system
FR2873879B1 (en) * 2004-07-30 2006-10-27 Cit Alcatel COMMUNICATION NETWORK MANAGEMENT SYSTEM FOR AUTOMATICALLY REPAIRING FAULTS
US7580837B2 (en) 2004-08-12 2009-08-25 At&T Intellectual Property I, L.P. System and method for targeted tuning module of a speech recognition system
US7242751B2 (en) 2004-12-06 2007-07-10 Sbc Knowledge Ventures, L.P. System and method for speech recognition-enabled automatic call routing
US7751551B2 (en) 2005-01-10 2010-07-06 At&T Intellectual Property I, L.P. System and method for speech-enabled call routing
US7945041B2 (en) 2005-05-27 2011-05-17 International Business Machines Corporation Method, system and program product for managing a customer request
US8503641B2 (en) 2005-07-01 2013-08-06 At&T Intellectual Property I, L.P. System and method of automated order status retrieval
US7496746B2 (en) * 2005-08-30 2009-02-24 Sap Ag Automated configuration of a software system
US7979320B2 (en) * 2006-08-15 2011-07-12 Microsoft Corporation Automated acquisition and configuration of goods and services via a network
US8090766B2 (en) * 2006-08-15 2012-01-03 Microsoft Corporation System and method to identify, rank, and audit network provided configurables
US8055747B2 (en) * 2006-08-15 2011-11-08 Microsoft Corporation Message based network transmission for selection and auditing of internet services
KR20110065471A (en) 2008-08-20 2011-06-15 휴렛-팩커드 디벨롭먼트 컴퍼니, 엘.피. Systems and methods for providing information regarding resource consumption or environmental impact associated with usage of a computer
US8850347B2 (en) 2010-09-30 2014-09-30 Honeywell International Inc. User interface list control system
US20110093493A1 (en) 2008-10-28 2011-04-21 Honeywell International Inc. Building management system site categories
US9471202B2 (en) 2008-11-21 2016-10-18 Honeywell International Inc. Building control system user interface with pinned display feature
US8572502B2 (en) 2008-11-21 2013-10-29 Honeywell International Inc. Building control system user interface with docking feature
US9978186B2 (en) * 2009-01-09 2018-05-22 The Raymond Corporation Information reporting system for managing a fleet of an industrial vehicles
US8224763B2 (en) 2009-05-11 2012-07-17 Honeywell International Inc. Signal management system for building systems
US8554714B2 (en) 2009-05-11 2013-10-08 Honeywell International Inc. High volume alarm management system
US9595013B2 (en) * 2009-12-10 2017-03-14 Equinix, Inc. Delegated and restricted asset-based permissions management for co-location facilities
US8352047B2 (en) 2009-12-21 2013-01-08 Honeywell International Inc. Approaches for shifting a schedule
US8890675B2 (en) 2010-06-02 2014-11-18 Honeywell International Inc. Site and alarm prioritization system
US8648706B2 (en) 2010-06-24 2014-02-11 Honeywell International Inc. Alarm management system having an escalation strategy
US9213539B2 (en) 2010-12-23 2015-12-15 Honeywell International Inc. System having a building control device with on-demand outside server functionality
US20120179585A1 (en) * 2011-01-06 2012-07-12 General Electric Company Method and System for Laboratory Asset Identification and Management
WO2012154872A2 (en) 2011-05-10 2012-11-15 Gatekeeper Systems, Inc. Cart connection assemblies and methods
US20130179768A1 (en) * 2012-01-05 2013-07-11 International Business Machines Corporation Differentiated Information Display For Certified and Uncertified Web Page Versions
US9223839B2 (en) 2012-02-22 2015-12-29 Honeywell International Inc. Supervisor history view wizard
US9529349B2 (en) 2012-10-22 2016-12-27 Honeywell International Inc. Supervisor user management system
US20150032581A1 (en) * 2013-07-26 2015-01-29 Bank Of America Corporation Use of e-receipts to determine total cost of ownership
US9971977B2 (en) 2013-10-21 2018-05-15 Honeywell International Inc. Opus enterprise report system
US20150286970A1 (en) * 2014-04-08 2015-10-08 Michael Lloyd Dickerson System and process for rating maintenance risk on healthcare and general industry equipment
US9933762B2 (en) 2014-07-09 2018-04-03 Honeywell International Inc. Multisite version and upgrade management system
CN106573633B (en) 2014-07-25 2018-11-16 看门人系统公司 Monitor the service condition or state of cart recover
JP6362970B2 (en) * 2014-09-02 2018-07-25 ルネサスエレクトロニクス株式会社 Compiling method, compiling device, and compiler program
US20190266530A1 (en) * 2015-06-24 2019-08-29 Michael Marshall, LLC Management System and Method of Use for Improving Safety Management of Fuels and Petrochemical Facilities
US10209689B2 (en) 2015-09-23 2019-02-19 Honeywell International Inc. Supervisor history service import manager
US10362104B2 (en) 2015-09-23 2019-07-23 Honeywell International Inc. Data manager
EP4221826A1 (en) 2020-09-30 2023-08-09 Zoll Medical Corporation Remote monitoring devices and related methods and systems with audible aed signal listening
CN113821694A (en) * 2021-07-26 2021-12-21 南方电网调峰调频发电有限公司检修试验分公司 Coding extension system and method for asset full life cycle management
CN114563145B (en) * 2022-04-29 2022-07-19 常州瓦迈机电设备有限公司 A leak testing equipment for expansion tank

Citations (83)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4612620A (en) * 1983-06-06 1986-09-16 Ird Mechanalysis, Inc. Apparatus for collecting scheduled maintenance data
US4688026A (en) * 1984-05-15 1987-08-18 Scribner James R Method of collecting and using data associated with tagged objects
US4755957A (en) * 1986-03-27 1988-07-05 K-White Tools, Incorporated Automotive air-conditioning servicing system and method
US4989141A (en) * 1987-06-01 1991-01-29 Corporate Class Software Computer system for financial analyses and reporting
US5079930A (en) * 1990-12-03 1992-01-14 Atron, Inc. Apparatus and method for monitoring refrigeration system
US5198774A (en) * 1987-12-17 1993-03-30 Williams Ii William J Gas monitoring apparatus
US5231841A (en) * 1991-12-19 1993-08-03 Mcclelland Ralph A Refrigerant charging system and control system therefor
US5434775A (en) * 1993-11-04 1995-07-18 The General Hospital Corporation Managing an inventory of devices
US5537313A (en) * 1993-11-22 1996-07-16 Enterprise Systems, Inc. Point of supply use distribution process and apparatus
US5572438A (en) * 1995-01-05 1996-11-05 Teco Energy Management Services Engery management and building automation system
US5629687A (en) * 1994-08-29 1997-05-13 Emergency Technologies, Inc. Universal interface for remotely-monitored security systems
US5732401A (en) * 1996-03-29 1998-03-24 Intellitecs International Ltd. Activity based cost tracking systems
US5748956A (en) * 1995-01-13 1998-05-05 U.S. West Technologies, Inc. Method and system for managing multimedia assets for proper deployment on interactive networks
US5752244A (en) * 1996-07-15 1998-05-12 Andersen Consulting Llp Computerized multimedia asset management system
US5758126A (en) * 1996-03-19 1998-05-26 Sterling Commerce, Inc. Customizable bidirectional EDI translation system
US5821937A (en) * 1996-02-23 1998-10-13 Netsuite Development, L.P. Computer method for updating a network design
US5831610A (en) * 1996-02-23 1998-11-03 Netsuite Development L.P. Designing networks
US5845265A (en) * 1995-04-26 1998-12-01 Mercexchange, L.L.C. Consignment nodes
US5859778A (en) * 1994-02-28 1999-01-12 Sanyo Electric Co. Ltd. Remote management system
US5860286A (en) * 1997-06-06 1999-01-19 Carrier Corporation System monitoring refrigeration charge
US5910776A (en) * 1994-10-24 1999-06-08 Id Technologies, Inc. Method and apparatus for identifying locating or monitoring equipment or other objects
US5918207A (en) * 1996-05-01 1999-06-29 Electronic Data Systems Corporation Process and system for predictive resource planning
US5923850A (en) * 1996-06-28 1999-07-13 Sun Microsystems, Inc. Historical asset information data storage schema
US5946662A (en) * 1996-03-29 1999-08-31 International Business Machines Corporation Method for providing inventory optimization
US5956658A (en) * 1993-09-18 1999-09-21 Diagnostic Instruments Limited Portable data collection apparatus for collecting maintenance data from a field tour
US5980090A (en) * 1998-02-10 1999-11-09 Gilbarco., Inc. Internet asset management system for a fuel dispensing environment
US5987903A (en) * 1998-11-05 1999-11-23 Daimlerchrysler Corporation Method and device to detect the charge level in air conditioning systems
US5996889A (en) * 1996-04-15 1999-12-07 Aesculap Ag & Co. Kg Process and device for the monitoring and control of the flow of material in a hospital
US6088796A (en) * 1998-08-06 2000-07-11 Cianfrocca; Francis Secure middleware and server control system for querying through a network firewall
US6128602A (en) * 1997-10-27 2000-10-03 Bank Of America Corporation Open-architecture system for real-time consolidation of information from multiple financial systems
US6154738A (en) * 1998-03-27 2000-11-28 Call; Charles Gainor Methods and apparatus for disseminating product information via the internet using universal product codes
US6169979B1 (en) * 1994-08-15 2001-01-02 Clear With Computers, Inc. Computer-assisted sales system for utilities
US6211782B1 (en) * 1999-01-09 2001-04-03 Heat-Timer Corporation Electronic message delivery system utilizable in the monitoring of remote equipment and method of same
US6237020B1 (en) * 1996-10-01 2001-05-22 International Business Machines Corporation Task-oriented automatic distribution of software
US6293114B1 (en) * 2000-05-31 2001-09-25 Red Dot Corporation Refrigerant monitoring apparatus and method
US6298333B1 (en) * 2000-02-08 2001-10-02 Transport International Pool, Inc. Use tax optimization process and system
US20010047383A1 (en) * 2000-01-14 2001-11-29 Dutta Prabal K. System and method for on-demand communications with legacy networked devices
US6385510B1 (en) * 1997-12-03 2002-05-07 Klaus D. Hoog HVAC remote monitoring system
US20020059364A1 (en) * 1999-02-08 2002-05-16 Christopher M Coulthard Content certification
US20020070971A1 (en) * 2000-10-10 2002-06-13 Terrence A. Brown System and methods for tracking central office equipment and inventory records
US6430542B1 (en) * 1998-08-26 2002-08-06 American Express Financial Corporation Computer-implemented program for financial planning and advice system
US6437692B1 (en) * 1998-06-22 2002-08-20 Statsignal Systems, Inc. System and method for monitoring and controlling remote devices
US6460082B1 (en) * 1999-06-17 2002-10-01 International Business Machines Corporation Management of service-oriented resources across heterogeneous media servers using homogenous service units and service signatures to configure the media servers
US20030069743A1 (en) * 2001-09-21 2003-04-10 Nordrum Susann B. System and method for energy and green-house gas inventory management
US20030154141A1 (en) * 2001-09-18 2003-08-14 Pro Corp Holdings International Ltd. Image recognition inventory management system
US6650346B1 (en) * 2000-07-20 2003-11-18 Ge Medical Technology Services, Inc. Method and apparatus for classifying equipment in asset management database
US20040019511A1 (en) * 2001-11-02 2004-01-29 Mckinney Jerry L. Regulatory compliance system and method
US20040024662A1 (en) * 2002-08-02 2004-02-05 David Gray Equipment documentation management system, method, and software tools
US20040078306A1 (en) * 2002-10-22 2004-04-22 Whiteley Thomas G. Well equipment inspection and monitoring process
US20040095237A1 (en) * 1999-01-09 2004-05-20 Chen Kimball C. Electronic message delivery system utilizable in the monitoring and control of remote equipment and method of same
US20040111697A1 (en) * 2000-06-16 2004-06-10 Johnson Daniel T. Refrigerant loss tracking and repair
US20040162642A1 (en) * 2000-11-28 2004-08-19 Marcus Gasper Thin client power management system and method
US20040193449A1 (en) * 2002-09-27 2004-09-30 Wildman Timothy D. Universal communications, monitoring, tracking, and control system for a healthcare facility
US20040225676A1 (en) * 2003-02-03 2004-11-11 Johnson Daniel T. Site epuipment survey tool
US20040249515A1 (en) * 2001-06-18 2004-12-09 Johnson Daniel T. Enterprise energy management system
US20050021710A1 (en) * 2000-06-16 2005-01-27 Johnson Daniel T. Notification system
US20050086163A1 (en) * 2003-08-20 2005-04-21 Johnson Daniel T. Electronic payment system
US6892546B2 (en) * 2001-05-03 2005-05-17 Emerson Retail Services, Inc. System for remote refrigeration monitoring and diagnostics
US20050109829A1 (en) * 2003-11-26 2005-05-26 Steve Postma Method and system for determining hardware configuration of medical equipment using RF tags
US20050154669A1 (en) * 2004-01-08 2005-07-14 Foy Streetman Carbon credit marketing system
US20050205658A1 (en) * 2004-03-16 2005-09-22 Newage Industries, Inc. Process equipment tracking system
US6952680B1 (en) * 1999-11-16 2005-10-04 Dana Corporation Apparatus and method for tracking and managing physical assets
US20050248454A1 (en) * 2004-05-06 2005-11-10 Hanson Gregory R Marine asset security and tracking (MAST) system
US7032241B1 (en) * 2000-02-22 2006-04-18 Microsoft Corporation Methods and systems for accessing networks, methods and systems for accessing the internet
US7062446B1 (en) * 1999-11-16 2006-06-13 Dana Corporation Apparatus and method for tracking and managing physical assets
US20060142961A1 (en) * 2003-12-12 2006-06-29 Verisae, Inc. Enterprise energy management system
US20060161450A1 (en) * 2005-01-18 2006-07-20 Mc Energy, Inc. Method and system for tracking and budgeting energy usage
US20060170889A1 (en) * 2005-02-03 2006-08-03 Canon Kabushiki Kaisha Exposure Apparatus, Manufacturing Method of Optical Element, and Device Manufacturing Method
US20060187026A1 (en) * 2002-05-07 2006-08-24 Gary Kochis Tracking system and associated method
US7124059B2 (en) * 2000-10-17 2006-10-17 Accenture Global Services Gmbh Managing maintenance for an item of equipment
US20060256308A1 (en) * 2005-05-11 2006-11-16 Canon Kabushiki Kaisha Exposure apparatus and method
US7142949B2 (en) * 2002-12-09 2006-11-28 Enernoc, Inc. Aggregation of distributed generation resources
US20070010914A1 (en) * 2000-06-16 2007-01-11 Johnson Daniel T Enterprise energy management system
US20070043538A1 (en) * 2000-06-16 2007-02-22 Johnson Daniel T Method and system of asset identification and tracking for enterprise asset management
US20070096899A1 (en) * 2000-06-16 2007-05-03 Johnson Daniel T System and method for tracking ships and ship cargo
US20070260405A1 (en) * 2002-12-09 2007-11-08 Verisae, Inc. Method and system for tracking and reporting emissions
US20070268138A1 (en) * 2004-08-26 2007-11-22 Chung Kevin K Object monitoring, locating, and tracking system and method employing rfid devices
US7333880B2 (en) * 2002-12-09 2008-02-19 Enernoc, Inc. Aggregation of distributed energy resources
US20080255899A1 (en) * 2003-01-31 2008-10-16 Verisae, Inc. Method and system for tracking and managing various operating parameters of enterprise assets
US7496532B2 (en) * 2000-06-16 2009-02-24 Verisae, Inc. Enterprise asset management system and method
US20090132176A1 (en) * 2002-12-09 2009-05-21 Verisae, Inc. Method and system for tracking and managing destruction, reconstitution, or reclamation of regulated substances
US20090171975A1 (en) * 2007-03-06 2009-07-02 Mcconnell Robert S Method and system for tracking carbon credits and other carbon valuation units
US20100121770A1 (en) * 2000-06-16 2010-05-13 Verisae, Inc. System and method for tracking ships and ship cargo

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5432401A (en) * 1992-10-05 1995-07-11 Murata Mfg. Co., Ltd. Correcting coil of deflection yoke
US5915207A (en) * 1996-01-22 1999-06-22 Hughes Electronics Corporation Mobile and wireless information dissemination architecture and protocols
US7053263B2 (en) * 1996-10-15 2006-05-30 The Regents Of The University Of California Mouse models of human prostate cancer progression
JP3817836B2 (en) 1997-06-10 2006-09-06 株式会社ニコン EXPOSURE APPARATUS, ITS MANUFACTURING METHOD, EXPOSURE METHOD, AND DEVICE MANUFACTURING METHOD
PL345032A1 (en) 1998-06-19 2001-11-19 Protx Ltd Verified payment system
US6178362B1 (en) 1998-09-24 2001-01-23 Silicon Energy Corp. Energy management system and method
WO2002007365A2 (en) 2000-07-13 2002-01-24 Nxegen System and method for monitoring and controlling energy usage
TW493131B (en) 2001-03-20 2002-07-01 Payeasy Digital Integration Co Electronic commerce transaction system and method
US6668240B2 (en) 2001-05-03 2003-12-23 Emerson Retail Services Inc. Food quality and safety model for refrigerated food
JP2004301825A (en) 2002-12-10 2004-10-28 Nikon Corp Surface position detection device, exposure method and method for manufacturing device
JP2005150290A (en) 2003-11-13 2005-06-09 Canon Inc Exposure apparatus and method of manufacturing device
JP4323946B2 (en) 2003-12-19 2009-09-02 キヤノン株式会社 Exposure equipment
EP1566875A1 (en) 2004-02-19 2005-08-24 Alcatel Energy management method

Patent Citations (97)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4612620A (en) * 1983-06-06 1986-09-16 Ird Mechanalysis, Inc. Apparatus for collecting scheduled maintenance data
US4688026A (en) * 1984-05-15 1987-08-18 Scribner James R Method of collecting and using data associated with tagged objects
US4755957A (en) * 1986-03-27 1988-07-05 K-White Tools, Incorporated Automotive air-conditioning servicing system and method
US4989141A (en) * 1987-06-01 1991-01-29 Corporate Class Software Computer system for financial analyses and reporting
US5198774A (en) * 1987-12-17 1993-03-30 Williams Ii William J Gas monitoring apparatus
US5079930A (en) * 1990-12-03 1992-01-14 Atron, Inc. Apparatus and method for monitoring refrigeration system
US5231841A (en) * 1991-12-19 1993-08-03 Mcclelland Ralph A Refrigerant charging system and control system therefor
US5956658A (en) * 1993-09-18 1999-09-21 Diagnostic Instruments Limited Portable data collection apparatus for collecting maintenance data from a field tour
US5434775A (en) * 1993-11-04 1995-07-18 The General Hospital Corporation Managing an inventory of devices
US5537313A (en) * 1993-11-22 1996-07-16 Enterprise Systems, Inc. Point of supply use distribution process and apparatus
US5859778A (en) * 1994-02-28 1999-01-12 Sanyo Electric Co. Ltd. Remote management system
US6169979B1 (en) * 1994-08-15 2001-01-02 Clear With Computers, Inc. Computer-assisted sales system for utilities
US5629687A (en) * 1994-08-29 1997-05-13 Emergency Technologies, Inc. Universal interface for remotely-monitored security systems
US5910776A (en) * 1994-10-24 1999-06-08 Id Technologies, Inc. Method and apparatus for identifying locating or monitoring equipment or other objects
US5572438A (en) * 1995-01-05 1996-11-05 Teco Energy Management Services Engery management and building automation system
US5748956A (en) * 1995-01-13 1998-05-05 U.S. West Technologies, Inc. Method and system for managing multimedia assets for proper deployment on interactive networks
US5845265A (en) * 1995-04-26 1998-12-01 Mercexchange, L.L.C. Consignment nodes
US5821937A (en) * 1996-02-23 1998-10-13 Netsuite Development, L.P. Computer method for updating a network design
US5831610A (en) * 1996-02-23 1998-11-03 Netsuite Development L.P. Designing networks
US5758126A (en) * 1996-03-19 1998-05-26 Sterling Commerce, Inc. Customizable bidirectional EDI translation system
US5946662A (en) * 1996-03-29 1999-08-31 International Business Machines Corporation Method for providing inventory optimization
US5732401A (en) * 1996-03-29 1998-03-24 Intellitecs International Ltd. Activity based cost tracking systems
US5996889A (en) * 1996-04-15 1999-12-07 Aesculap Ag & Co. Kg Process and device for the monitoring and control of the flow of material in a hospital
US5918207A (en) * 1996-05-01 1999-06-29 Electronic Data Systems Corporation Process and system for predictive resource planning
US5923850A (en) * 1996-06-28 1999-07-13 Sun Microsystems, Inc. Historical asset information data storage schema
US5752244A (en) * 1996-07-15 1998-05-12 Andersen Consulting Llp Computerized multimedia asset management system
US6237020B1 (en) * 1996-10-01 2001-05-22 International Business Machines Corporation Task-oriented automatic distribution of software
US5860286A (en) * 1997-06-06 1999-01-19 Carrier Corporation System monitoring refrigeration charge
US6128602A (en) * 1997-10-27 2000-10-03 Bank Of America Corporation Open-architecture system for real-time consolidation of information from multiple financial systems
US6385510B1 (en) * 1997-12-03 2002-05-07 Klaus D. Hoog HVAC remote monitoring system
US5980090A (en) * 1998-02-10 1999-11-09 Gilbarco., Inc. Internet asset management system for a fuel dispensing environment
US6154738A (en) * 1998-03-27 2000-11-28 Call; Charles Gainor Methods and apparatus for disseminating product information via the internet using universal product codes
US6437692B1 (en) * 1998-06-22 2002-08-20 Statsignal Systems, Inc. System and method for monitoring and controlling remote devices
US6088796A (en) * 1998-08-06 2000-07-11 Cianfrocca; Francis Secure middleware and server control system for querying through a network firewall
US6430542B1 (en) * 1998-08-26 2002-08-06 American Express Financial Corporation Computer-implemented program for financial planning and advice system
US5987903A (en) * 1998-11-05 1999-11-23 Daimlerchrysler Corporation Method and device to detect the charge level in air conditioning systems
US6211782B1 (en) * 1999-01-09 2001-04-03 Heat-Timer Corporation Electronic message delivery system utilizable in the monitoring of remote equipment and method of same
US20040095237A1 (en) * 1999-01-09 2004-05-20 Chen Kimball C. Electronic message delivery system utilizable in the monitoring and control of remote equipment and method of same
US20020059364A1 (en) * 1999-02-08 2002-05-16 Christopher M Coulthard Content certification
US6460082B1 (en) * 1999-06-17 2002-10-01 International Business Machines Corporation Management of service-oriented resources across heterogeneous media servers using homogenous service units and service signatures to configure the media servers
US7062446B1 (en) * 1999-11-16 2006-06-13 Dana Corporation Apparatus and method for tracking and managing physical assets
US6952680B1 (en) * 1999-11-16 2005-10-04 Dana Corporation Apparatus and method for tracking and managing physical assets
US20010047383A1 (en) * 2000-01-14 2001-11-29 Dutta Prabal K. System and method for on-demand communications with legacy networked devices
US6298333B1 (en) * 2000-02-08 2001-10-02 Transport International Pool, Inc. Use tax optimization process and system
US7032241B1 (en) * 2000-02-22 2006-04-18 Microsoft Corporation Methods and systems for accessing networks, methods and systems for accessing the internet
US6293114B1 (en) * 2000-05-31 2001-09-25 Red Dot Corporation Refrigerant monitoring apparatus and method
US7496532B2 (en) * 2000-06-16 2009-02-24 Verisae, Inc. Enterprise asset management system and method
US20070043538A1 (en) * 2000-06-16 2007-02-22 Johnson Daniel T Method and system of asset identification and tracking for enterprise asset management
US20070010914A1 (en) * 2000-06-16 2007-01-11 Johnson Daniel T Enterprise energy management system
US20070096899A1 (en) * 2000-06-16 2007-05-03 Johnson Daniel T System and method for tracking ships and ship cargo
US20040111697A1 (en) * 2000-06-16 2004-06-10 Johnson Daniel T. Refrigerant loss tracking and repair
US20050021710A1 (en) * 2000-06-16 2005-01-27 Johnson Daniel T. Notification system
US20090126388A1 (en) * 2000-06-16 2009-05-21 Verisae, Inc. Refrigerant loss tracking and repair
US20090072977A1 (en) * 2000-06-16 2009-03-19 Verisae, Inc. Method and system of asset identification and tracking for enterprise asset management
US20100121770A1 (en) * 2000-06-16 2010-05-13 Verisae, Inc. System and method for tracking ships and ship cargo
US7369968B2 (en) * 2000-06-16 2008-05-06 Verisae, Inc. Enterprise energy management system
US6650346B1 (en) * 2000-07-20 2003-11-18 Ge Medical Technology Services, Inc. Method and apparatus for classifying equipment in asset management database
US20020070971A1 (en) * 2000-10-10 2002-06-13 Terrence A. Brown System and methods for tracking central office equipment and inventory records
US7124059B2 (en) * 2000-10-17 2006-10-17 Accenture Global Services Gmbh Managing maintenance for an item of equipment
US20040162642A1 (en) * 2000-11-28 2004-08-19 Marcus Gasper Thin client power management system and method
US6892546B2 (en) * 2001-05-03 2005-05-17 Emerson Retail Services, Inc. System for remote refrigeration monitoring and diagnostics
US20040249515A1 (en) * 2001-06-18 2004-12-09 Johnson Daniel T. Enterprise energy management system
US7062389B2 (en) * 2001-06-18 2006-06-13 Verisae, Inc. Enterprise energy management system
US20030154141A1 (en) * 2001-09-18 2003-08-14 Pro Corp Holdings International Ltd. Image recognition inventory management system
US20030069743A1 (en) * 2001-09-21 2003-04-10 Nordrum Susann B. System and method for energy and green-house gas inventory management
US20040019511A1 (en) * 2001-11-02 2004-01-29 Mckinney Jerry L. Regulatory compliance system and method
US7149701B2 (en) * 2001-11-02 2006-12-12 Jerry L. Mckinney 2002 Trust Regulatory compliance system and method
US20060187026A1 (en) * 2002-05-07 2006-08-24 Gary Kochis Tracking system and associated method
US7196621B2 (en) * 2002-05-07 2007-03-27 Argo-Tech Corporation Tracking system and associated method
US20040024662A1 (en) * 2002-08-02 2004-02-05 David Gray Equipment documentation management system, method, and software tools
US20040193449A1 (en) * 2002-09-27 2004-09-30 Wildman Timothy D. Universal communications, monitoring, tracking, and control system for a healthcare facility
US20040078306A1 (en) * 2002-10-22 2004-04-22 Whiteley Thomas G. Well equipment inspection and monitoring process
US7647207B2 (en) * 2002-12-09 2010-01-12 Verisae, Inc. Method and system for tracking and reporting emissions
US7142949B2 (en) * 2002-12-09 2006-11-28 Enernoc, Inc. Aggregation of distributed generation resources
US20100070404A1 (en) * 2002-12-09 2010-03-18 Verisae, Inc. Method and system for tracking and reporting emissions
US20100070423A1 (en) * 2002-12-09 2010-03-18 Verisae, Inc. Method and system for tracking and reporting emissions
US20090132176A1 (en) * 2002-12-09 2009-05-21 Verisae, Inc. Method and system for tracking and managing destruction, reconstitution, or reclamation of regulated substances
US20100138190A1 (en) * 2002-12-09 2010-06-03 Verisae, Inc. Method and system for tracking and reporting emissions
US20070260405A1 (en) * 2002-12-09 2007-11-08 Verisae, Inc. Method and system for tracking and reporting emissions
US7440871B2 (en) * 2002-12-09 2008-10-21 Verisae, Inc. Method and system for tracking and reporting emissions
US7333880B2 (en) * 2002-12-09 2008-02-19 Enernoc, Inc. Aggregation of distributed energy resources
US20080243687A1 (en) * 2003-01-31 2008-10-02 Verisae, Inc Enterprise energy management system
US20080255899A1 (en) * 2003-01-31 2008-10-16 Verisae, Inc. Method and system for tracking and managing various operating parameters of enterprise assets
US20040225676A1 (en) * 2003-02-03 2004-11-11 Johnson Daniel T. Site epuipment survey tool
US20050086163A1 (en) * 2003-08-20 2005-04-21 Johnson Daniel T. Electronic payment system
US20050109829A1 (en) * 2003-11-26 2005-05-26 Steve Postma Method and system for determining hardware configuration of medical equipment using RF tags
US7304573B2 (en) * 2003-11-26 2007-12-04 Ge Medical Systems, Inc Method and system for determining hardware configuration of medical equipment using RF tags
US20060142961A1 (en) * 2003-12-12 2006-06-29 Verisae, Inc. Enterprise energy management system
US20050154669A1 (en) * 2004-01-08 2005-07-14 Foy Streetman Carbon credit marketing system
US7259675B2 (en) * 2004-03-16 2007-08-21 Newage Industries, Inc. Process equipment tracking system
US20050205658A1 (en) * 2004-03-16 2005-09-22 Newage Industries, Inc. Process equipment tracking system
US20050248454A1 (en) * 2004-05-06 2005-11-10 Hanson Gregory R Marine asset security and tracking (MAST) system
US20070268138A1 (en) * 2004-08-26 2007-11-22 Chung Kevin K Object monitoring, locating, and tracking system and method employing rfid devices
US20060161450A1 (en) * 2005-01-18 2006-07-20 Mc Energy, Inc. Method and system for tracking and budgeting energy usage
US20060170889A1 (en) * 2005-02-03 2006-08-03 Canon Kabushiki Kaisha Exposure Apparatus, Manufacturing Method of Optical Element, and Device Manufacturing Method
US20060256308A1 (en) * 2005-05-11 2006-11-16 Canon Kabushiki Kaisha Exposure apparatus and method
US20090171975A1 (en) * 2007-03-06 2009-07-02 Mcconnell Robert S Method and system for tracking carbon credits and other carbon valuation units

Cited By (25)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20100121770A1 (en) * 2000-06-16 2010-05-13 Verisae, Inc. System and method for tracking ships and ship cargo
US7852222B2 (en) 2000-06-16 2010-12-14 Verisae, Inc. Method and system of asset identification and tracking for enterprise asset management
US20090072977A1 (en) * 2000-06-16 2009-03-19 Verisae, Inc. Method and system of asset identification and tracking for enterprise asset management
US7930144B2 (en) 2002-12-09 2011-04-19 Verisae, Inc. Method and system for tracking and reporting emissions
US20100070404A1 (en) * 2002-12-09 2010-03-18 Verisae, Inc. Method and system for tracking and reporting emissions
US20100138190A1 (en) * 2002-12-09 2010-06-03 Verisae, Inc. Method and system for tracking and reporting emissions
US7853436B2 (en) 2002-12-09 2010-12-14 Verisae, Inc. Method and system for tracking and reporting emissions
US8000938B2 (en) 2002-12-09 2011-08-16 Verisae, Inc. Method and system for tracking and managing destruction, reconstitution, or reclamation of regulated substances
US20100070423A1 (en) * 2002-12-09 2010-03-18 Verisae, Inc. Method and system for tracking and reporting emissions
US20080255899A1 (en) * 2003-01-31 2008-10-16 Verisae, Inc. Method and system for tracking and managing various operating parameters of enterprise assets
US7877235B2 (en) 2003-01-31 2011-01-25 Verisae, Inc. Method and system for tracking and managing various operating parameters of enterprise assets
US20110087508A1 (en) * 2003-01-31 2011-04-14 Verisae, Inc. Method and system for tracking and managing various operating parameters of enterprise assets
US8712192B2 (en) * 2006-04-20 2014-04-29 Microsoft Corporation Geo-coding images
US20070258642A1 (en) * 2006-04-20 2007-11-08 Microsoft Corporation Geo-coding images
US20090171975A1 (en) * 2007-03-06 2009-07-02 Mcconnell Robert S Method and system for tracking carbon credits and other carbon valuation units
US10269026B2 (en) 2010-05-27 2019-04-23 One Door, Inc. Generating a layout of products
US20120054242A1 (en) * 2010-07-30 2012-03-01 Raymond Ferrara Managing facilities
US8965927B2 (en) * 2010-07-30 2015-02-24 Rbm Technologies Managing facilities
US20150234923A1 (en) * 2010-07-30 2015-08-20 Rbm Technologies Managing facilities
US9582581B2 (en) * 2010-07-30 2017-02-28 Rbm Technologies Managing facilities
US9041707B2 (en) 2011-06-01 2015-05-26 Rbm Technologies Confirming compliance with a configuration
US10796131B2 (en) 2011-06-01 2020-10-06 One Door, Inc. Confirming compliance with a configuration
US9237414B2 (en) * 2012-03-06 2016-01-12 Fujitsu Limited Map generation system, map generation apparatus and map generation method
US8538792B1 (en) 2012-04-26 2013-09-17 Jpmorgan Chase Bank, N.A. Method and system for determining total cost of ownership
US10395190B2 (en) * 2012-04-26 2019-08-27 Jpmorgan Chase Bank, N.A. Method and system for determining total cost of ownership

Also Published As

Publication number Publication date
WO2001097146A9 (en) 2003-01-09
EP1312003A1 (en) 2003-05-21
US7496532B2 (en) 2009-02-24
US20020016757A1 (en) 2002-02-07
EP1312003A4 (en) 2005-12-21
WO2001097146A1 (en) 2001-12-20
CA2411821A1 (en) 2001-12-20
AU2001269902A1 (en) 2001-12-24

Similar Documents

Publication Publication Date Title
US7496532B2 (en) Enterprise asset management system and method
US7852222B2 (en) Method and system of asset identification and tracking for enterprise asset management
US7647322B2 (en) System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits
KR100658552B1 (en) System and method for influencing a position on a search result list generated by a computer network search engine
US8224674B2 (en) Method and system for issuing insurance underwriting instruments
US7707149B2 (en) Method, system, and program for customer service and support management
US7464109B2 (en) System and method of compiling real property information from a central database
US20040122936A1 (en) Methods and apparatus for collecting, managing and presenting enterprise performance information
US20060161482A1 (en) Method and system for aggregating real estate information content in an on-line computing environment
US20010034609A1 (en) System and method for managing personal and business assets
WO2003042891A1 (en) System and method for disposing of assets
WO2003027802A2 (en) Processing performance data describing a relationship between a provider and a client
US20050144028A1 (en) Methods and apparatus for network-based property management
US20020083077A1 (en) Aggregation and dissemination of hardware and software inventory data
AU2005232211A1 (en) Method of presenting leasing arrangements
JP2005259135A (en) Procured knowledge integration tool
KR20040096613A (en) System and method for web-based processing of customs information
CN1277233C (en) Distribution inquixy and expression of information from isomeric data source and its system and method
US20020059096A1 (en) Method and system for planning supply of commodities
US20030117443A1 (en) Network based business diagnostic and credit evaluation method and system
WO2001037118A2 (en) System and method for virtual rental fleet, modeling a simulated fleet of assets and disposing of assets
US20080201233A1 (en) Method and system for managing real estate transactions
KR20020001217A (en) Brokerage Method for Exchanging Contents
US20020087488A1 (en) System and method of tracking vehicle information and bill consolidation
JP6842016B2 (en) Report creation mediation system

Legal Events

Date Code Title Description
AS Assignment

Owner name: VERISAE, INC., MINNESOTA

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:JOHNSON, DANIEL T.;PETERSON, JAMES W.;MCCONNELL, ROBERT S.;REEL/FRAME:022133/0218

Effective date: 20020306

STCB Information on status: application discontinuation

Free format text: ABANDONED -- FAILURE TO RESPOND TO AN OFFICE ACTION