US20070199985A9 - Method and system for processing a transaction - Google Patents

Method and system for processing a transaction Download PDF

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Publication number
US20070199985A9
US20070199985A9 US11098666 US9866605A US2007199985A9 US 20070199985 A9 US20070199985 A9 US 20070199985A9 US 11098666 US11098666 US 11098666 US 9866605 A US9866605 A US 9866605A US 2007199985 A9 US2007199985 A9 US 2007199985A9
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US
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Patent type
Prior art keywords
credit card
transaction
number
record
lidb
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
US11098666
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US20060219775A1 (en )
US7527194B2 (en )
Inventor
Jennifer Truitt
M. Philbin
Joseph Lynam
Ken Dawson
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PaymentOne Corp
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PaymentOne Corp
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Family has litigation

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    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/06Buying, selling or leasing transactions
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/16Payments settled via telecommunication systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/38Payment protocols; Details thereof
    • G06Q20/382Payment protocols; Details thereof insuring higher security of transaction
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/38Payment protocols; Details thereof
    • G06Q20/40Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/38Payment protocols; Details thereof
    • G06Q20/40Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401Transaction verification
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation, credit approval, mortgages, home banking or on-line banking
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation, credit approval, mortgages, home banking or on-line banking
    • G06Q40/025Credit processing or loan processing, e.g. risk analysis for mortgages

Abstract

A method of, and system for, processing payment for a transaction is provided. The method includes providing a user with an option to select payment for the transaction from an account associated with a communication line via which an electronic terminal is connected to a communication network. The communication line is typically a subscriber line and, accordingly, the account is a telephone account associated with the subscriber line. When a user transacts with a vendor for goods and/or services, the user may request to process payment using the telephone account instead of using a credit or debit card. The method includes investigating data using the telephone number associated with the subscriber line and, selectively approving the transaction dependent upon an outcome of the investigation. The invention extends to a transaction processor interface and to and a transaction validation module. The invention also extends to computer program products including the invention.

Description

    FIELD OF THE INVENTION
  • The present invention relates generally to transaction processing and, more specifically, to processing a transaction between a vendor and a user via an electronic terminal connected by a communication line to a communication network.
  • BACKGROUND OF THE INVENTION
  • An increasing number of vendors are offering goods and/or services which may be purchased via a communication network such as a telecommunication network. For example, a purchaser may conduct a transaction via a subscriber line using a landline telephone or a personal computer via the Internet. Conventionally, credit or debit card details are furnished by the purchaser to the vendor to effect payment for the goods and/or services. As many purchasers are hesitant to supply credit or debit card details over a communication network, an alternate method of payment would be advantageous. However, if an alternate method is used, verification of the payment method should preferably take place prior to concluding the transaction.
  • SUMMARY OF THE INVENTION
  • In accordance with the invention, there is provided a method of processing payment for a transaction, the method including:
  • providing a user with an option, via an electronic terminal, to select payment for the transaction from an account associated with a communication line to which the electronic terminal is connected;
  • receiving a user request entered into the terminal to process payment from the account;
  • investigating data associated with the communication line; and selectively approving the transaction dependent upon an outcome of the investigation.
  • Further in accordance with the invention, there is provided a method of modifying a financial instrument record, the method including:
  • receiving transaction data entered into an electronic terminal connected via a communication line to a communication network;
  • obtaining a unique identifier associated with the communication line; and
  • combining the unique identifier and the transaction data to form a financial instrument record.
  • Still further in accordance with the invention, there is provided a method of validating a transaction conducted using an electronic terminal connected via a subscriber line to an electronic network, the method including:
  • receiving a financial instrument record associated with the transaction;
  • extracting a unique identifier from the financial instrument record, the unique identifier being associated with the communication line; and
  • interrogating at least one database based on the unique identifier to obtain data associated with the subscriber line and selectively generating a validation status.
  • The invention extends to a transaction processing system for processing a transaction between a vendor and an electronic terminal connected via a communication line to a communication network, the system including:
  • an application interface for providing a user, via the electronic terminal, with an option to select payment for the transaction from an account associated with the communication line, and receiving a user request entered into the terminal to process payment from the account; and
  • a modification module connected to the application interface, the modification module generating a record which includes a unique identifier associated with the communication line and communicating the record to a validation module which validates the transaction based on data associated with the unique identifier.
  • The invention also extends to a transaction processor interface for processing payment of a transaction, the interface including:
  • an application interface for providing a user with an option, via an electronic terminal, to select payment for the transaction from an account associated with a communication line to which the electronic terminal is connected, and for receiving a user request entered into the electronic terminal to process payment from the account; and
  • a modification module for creating a financial instrument record which includes a unique identifier associated with the communication line.
  • The invention extends further to a transaction validation module for validating a transaction conducted using an electronic terminal connected via a communication line to an electronic network, the module including:
  • an extraction module for extracting a unique identifier from a financial instrument record associated with a transaction, the unique identifier being associated with the communication line; and
  • a processor module for interrogating at least one database based on the unique identifier to obtain data associated with the communication line and selectively generating a validation status.
  • Further in accordance with the invention, there is provided a computer program product including a medium readable by a processor, the medium carrying instructions which, when executed by the processor, cause the processor to:
  • provide a user with an option, via an electronic terminal, to select payment for a transaction from an account associated with a communication line to which the electronic terminal is connected;
  • receive a user request entered into the terminal to process payment from the account;
  • investigate data associated with the communication line; and
  • selectively approve the transaction dependent upon an outcome of the investigation.
  • Still further in accordance with the invention, there is provided a computer program product including a medium readable by a processor, the medium carrying instructions which, when executed by the processor, cause the processor to:
  • receive transaction data entered into an electronic terminal connected via a communication line to a communication network;
  • obtain a unique identifier associated with the communication line; and
  • combine the unique identifier and the transaction data to form a financial instrument record.
  • Still further in accordance with the invention, there is provided a computer program product including a medium readable by a processor, the medium carrying instructions which, when executed by the processor, cause the processor to:
  • receive a financial instrument record associated with a transaction conducted using an electronic terminal connected via a subscriber line connected to a communication network;
  • extract a unique identifier from the financial instrument record, the unique identifier being associated with the communication line; and
  • interrogate at least one database based on the unique identifier to obtain data associated with the unique identifier and selectively generate a validation status.
  • Other features of the present invention will be apparent from the accompanying drawings and from the detailed description which follows.
  • BRIEF DESCRIPTION OF THE DRAWINGS
  • The invention is now described, by way of non-limiting example, with reference to the accompanying diagrammatic drawings.
  • In the drawings,
  • FIG. 1 shows a schematic block diagram of a system, in accordance with the invention, for processing a transaction;
  • FIG. 2 shows a schematic block diagram of a method used in the prior art to process a transaction electronically;
  • FIG. 3 shows a schematic block diagram of a method, in accordance with the invention, for processing a transaction;
  • FIG. 4 shows a schematic block diagram of a billing cycle used in the method of FIG. 3;
  • FIG. 5 shows a schematic block diagram of functional modules, also in accordance with the invention, used by a vendor;
  • FIG. 6 shows a schematic block diagram of transaction validation and processing modules, also in accordance with the invention, used in the system;
  • FIG. 7 shows a schematic representation of a client interface in the form of an electronic terminal used to conduct the transaction;
  • FIG. 8 shows a schematic representation of a screen display or layout provided at the client interface;
  • FIG. 9 shows a schematic representation of a further screen layout provided at the client interface;
  • FIG. 10 shows a schematic representation of a screen display at the client interface for choosing a payment method;
  • FIG. 11 shows a schematic representation of a screen display at the client interface for confirming a billing telephone number (BTN);
  • FIG. 12 shows a schematic representation of a screen display at the client which is displayed whilst validation of the client telephone number takes place;
  • FIG. 13 shows a schematic representation of a flow diagram illustrating the validation process;
  • FIG. 14 shows a schematic flow diagram of a bill cycle transaction event;
  • FIG. 15 shows a more detailed schematic block diagram of the transaction validation and processing modules of FIG. 6;
  • FIG. 16 shows a schematic representation of a sample telephone bill platform or account which the system automatically updates; and
  • FIGS. 13-15 show schematic flow charts of the validation method or procedure carried out by the validation module of FIGS. 6 and 15.
  • DETAILED DESCRIPTION
  • Referring to the drawings, reference numeral 20 general indicates a system for processing payment of a transaction. The system 20 includes a merchant or vendor 22, a plurality of client interfaces in the form of electronic terminals 24 (only 1 of which is shown in the drawings), a plurality of telephone companies (Telcos) 26 (only 1 of which is shown in the drawings), and a transaction validation and processing facility 28 including a transaction validation and processing module 30 (see FIG. 6), also in accordance to the invention. The vendor 22 includes a transaction processor interface defined by an application interface and modification module 32 (see FIG. 5) and, as will be described in more detail below, the system 20 with its transaction validation and processing module 30 allows a user to purchase goods and/or services from the vendor 22 via the electronic terminal 24 in such a fashion so that charges for the transaction are included in a telephone account 34 (see FIG. 16) of the user.
  • The system 20 is typically configured for use in an Internet environment in which a plurality of vendors 22 offer goods and/or services for sale on the Internet via the electronic terminals 24 which are typically personal computers (PCs). It is important to appreciate that the modules 30, 32 describe functional modules or capabilities which may be implemented by a variety of different hardware and software combinations.
  • Conventionally, and as shown in FIG. 2, in order to procure payment for goods and/or services, a user or purchaser using the electronic terminal 24 enters financial card details, e.g., credit card, debit card, or any other financial instrument details, which are then communicated (see line 38 in FIG. 2) to a vendor, as shown at 40, which then communicates with a credit card gateway 42. The credit card gateway 42 may then either accept or reject the transaction. However, many users are unwilling to submit financial card information to vendors, inter alia, for security reasons. Further, many users who have access to the Internet do not in fact possess financial cards (hereinafter referred to as credit cards) and are thus unable to transact via the Internet.
  • Referring in particular to FIG. 3 of the drawings, in one embodiment of the invention the system 20 receives transaction data 44 which is then formatted substantially to resemble a conventional credit card transaction 46 which is then converted or modified and payment for the transaction is included in a telephone bill or account as shown at block 48. As will be described in more detail below, each particular transaction or billing event is not immediately included in the telephone account 34 at the Telco 26, but during a billing cycle (see FIG. 4) which occurs periodically, e.g., daily, weekly, monthly or at any other interval. Accordingly, communications 50 take place during billing events between the transaction validation and processing facility 28 and the vendor 22 and a record of each transaction is kept at the facility 28 as shown by block 52 in FIG. 4. The facility 28, with its transaction validation and processing module 30, in an automated fashion at the end of a billing cycle, processes the transactions into the relevant telephone accounts at the relevant Telcos 26 as shown at block 54.
  • Referring in particular to FIG. 5 of the drawings, the vendor 22 uses the application interface and modification module 32 to interface to the communication network, typically the Internet, so that the user may communicate with the vendor 22 via the electronic terminal 24. The module 32 includes an application interface (API) 56, a customer management system (CMS) 58, an automatic number identification (ANI) module 60, a modification module 62, and a communication module 64. The communication module 64 is configured to communicate with the transaction validation and processing module 30, which is typically located offsite. In use, the API 56 provides the electronic terminal 24 with a user interface whereby the user can purchase goods and/or services and this may be provided in a conventional fashion. Once the user has selected the goods and/or services he or she wishes to purchase, the API 56 communicates a display screen or form 66 to the electronic terminal 24 as shown in FIG. 8. Typically, the API 56 requests the user to enter into the form 66 name, address, city, state, zip, day time phone number, evening phone number, or the like information. Typically, the evening phone number defines a billing telephone number (BTN) which is associated with the telephone account 34. Thereafter, the various terms and or conditions of the transaction are communicated to the user in the form of a display screen 68 as shown in FIG. 9. The user is then compelled either to accept or decline the terms by activating buttons 70, 72 respectively, typically by means of a mouse or pointing device in a conventional fashion.
  • Once the user has accepted the terms, the API 56 then provides the user with a display screen 74 which allows the user to select various different methods of payment for the transaction. For example, the display screen 74 includes a “Visa” button 76, a “MasterCard” button 78, “American Express” button 80, and a “bank account” button 82. However, unlike conventional systems, the system 20 provides the user with a “phone bill” button 84 whereby the user can charge the transaction to the telephone account 34 (see FIG. 16).
  • If the user selects the option to pay via the telephone account 34 by activating the “phone bill” button 84, the API 56 then provides the user with a screen display 86 (see FIG. 11) which requests the user to confirm the BTN associated with the telephone account 34. The screen display 86 includes a “yes” button 88 for the user to confirm the telephone number which is shown at 90, and a “no” button 92 which is activated in the event of the telephone number being incorrect. If the telephone number shown at 90 is incorrect, the user then is prompted to re-enter a corrected telephone number. Once the user has activated the “yes” button 88, the API 56 then communicates a display screen 94 to the electronic terminal 24 to advise the user that he or she should wait while the request is authorized. It is to be appreciated however that the description above is merely an example of how a user may be provided with various interfaces to allow the user to select a mode or method of payment associated with the telephone account 34. Those skilled in the art will appreciate that user data may be obtained in a variety of different ways. For example, an application may be downloaded to the electronic terminal 24 which requests and obtains the relevant data from the user and which is then subsequently communicated to the vendor 22.
  • The BTN which the user enters into the form 66 should correspond with the subscriber line 96 (see FIG. 1) via which the electronic terminal 24 is connected to the communication network. Accordingly, the ANI module 60 automatically identifies or determines the telephone number of the subscriber line 96 so that a comparison between the two can be made. The BTN thus defines a unique identifier associated with the communication line and with which the telephone account 34 corresponds.
  • The user's request, via the electronic terminal 24 and via the subscriber line 96 (which may be any communication line associated with the account 34), is then communicated to the CMS 58 which then formats the request to form a request record with information provided by the user via the electronic terminal 24 (see block 98 in FIG. 13). As shown at decision step 100, the module 32 checks to determine whether or not a credit card number is present in the record and, if so, the record is communicated to a credit card gateway for processing in a conventional fashion and the procedure terminates as shown at step 102. This situation typically arises when the user has not selected the telephone account option by activating the “phone bill” button 84 but, instead, selected one of the other methods of payment, e.g., the “Visa” button 76, the “MasterCard” button 78, the “American Express” button 80, or the “bank account” button 82.
  • However, if the “phone bill” button 84 has been activated and a credit card number is not present in the record, the CMS 58, in combination with the modification module 62, modifies the credit card record to include the telephone number identified by the ANI module 60. Accordingly, the credit card or financial record communicated from the vendor 22 to the transaction validation and processing facility 28 substantially resembles a conventional or industry standard credit card record except that, instead of a credit card number, the telephone number associated with the subscriber line 96 is included (see step 104). In the embodiment of the invention in which the credit card number has been replaced with the telephone number, and as the record substantially resembles and industry standard credit card record, existing or conventional customer management systems may be used to process the transaction. Thus, the CMS 58 may be a conventional customer management system.
  • The application interface and modification module 32 of the vendor 22, communicates the transaction record to the transaction validation and processing module 30 of the facility 28 via the communication module 64. The module 30 then receives the record as shown at step 106 whereafter it is processed. The transaction validation and processing module 30 (see FIG. 6) includes a line number extraction module 108, a processor module 110, and an OBF exchange interface 112. It is important to appreciate that the application interface and modification module 32 and the transaction validation and processing module 30 may be defined by one or more servers which are programmed appropriately. Thus, the blocks or modules may represent functional components of software running on the server. Typically, each vendor 22 has a server programmed and configured to implement the application interface and modification module 32 and the vendors 22 are connected via a communications network to a central transaction processing and validation facility 28. Accordingly the servers at the facility 28 may receive validation and processing requests from a plurality of different offsite servers provided at different vendors 22.
  • The processor module 110 first checks, at step 114, if all the information required for validation has been furnished by the vendor 22 and, if not, the request is returned to vendor 22 as shown in step 116. If, however, all the information required by the module 30 is present in the record, the credit card record received is then parsed and the billing telephone number (BTN) is extracted from the credit card record and formatted into a validation request as shown at step 118. Thereafter, as described more detail in FIGS. 13 and 14, the module 30 performs various checks during which the subscriber line 96 is validated (see step 120). If the BTN progresses to a LIDB interrogation step (as described in more detail below with reference to steps 264 to 286 in FIG. 17), the request is then reformatted into a LIDB request to obtain LIDB response information (see step 122). The LIDB database 124 (see FIG. 13) is then interrogated and the LIDB response is received and parsed for relevant information whereafter it is reformatted into a BTN validation request as shown at step 126. Thereafter, and as described in more detail below with reference to FIGS. 18 and 19, the processor module 110 performs further validation checks (see step 128 in FIG. 13 and steps 296 to 338 in FIGS. 18 and 19). Once the request has been investigated, the various databases have been interrogated, and the results retrieved therefrom processed, the processor module 110 then translates the validation response in to a credit card authorization response format, which is typically a conventional or industry standard format so that an industry standard or conventional CMS 58 can process the response. The response is then communicated from the facility 28 to the vendor 22 (see step 130). The CMS 58 then receives the reformatted response, updates purchase data, and creates an account for the user as shown in step 132. Thereafter, the API 56 communicates a display screen 134 to the electronic terminal 24 which thanks the user for ordering the good and/or services. Each transaction defines a billing event which is recorded at the vendor 22 and, together with other billing events, is communicated to the facility 28 at the end of a billing cycle (see block 136). Typically, this marks the end of the BTN validation procedure from the credit card authorization record translation as shown at block 138.
  • The method described above broadly translates a record requiring validation from an existing financial instrument form, e.g., a credit card form, to a form that is suitable to be validated based on a unique identifier associated with the subscriber line 96. Although the description above, and the more detailed description below, describe the translation from a credit card record to an appropriate record to validate a ANI/BTN, it is to be appreciated that any data associated with a financial instrument may be translated into a BTN format and, in response to validation of the BTN, the transaction may be processed. Further, the validation of the BTN may take place one or more times during the life cycle of a transaction. For example, the validation process may be executed when the user or customer request the transaction to be included in the telephone account 34 as described above and, when the facility 28 receives a plurality of billing events or transactions at the end of a bill cycle, the facility 28 may once again validate the transaction.
  • In certain embodiments, the user or purchaser drives an authorization event in order to establish whether or not the transaction can be billed to the telephone account 34. In this case, the Billing Telephone Number (BTN) defines the credit instrument requiring authorization for billing. The CMS 58 may then drive the request to the facility 28 in the same format as it would to a Credit Card Authorization System. An example of the conversion of a credit card billing request to a BTN validation record is described in more detail below.
  • 1. Credit Card Authorization Request to Billing Telephone Number Validation Request
    Credit Card Authorization Request Record
    99m999999123456.........2022269329Ebillittestregistration 12345 Main Street apt 12 Any
    City   CA950510789202226932930155919920002695
    Billing Telephone Number Validation Request Record
    99m999999999999202226932912345Main StreetCA 9505107892022269329
    Credit Card Billing Telephone
    Authorization Record Number Validation Record
    Position Field Example Positon Field Example
     1-15 Tracking 99m999999123456  1-15 Tracking 99m999999123456
    ID ID
    16-35 CREDIT # 2022269329 16-25 ANI* 2022269329
    36-65 NAME Ebillittestregistration
     66-105 ADDRESS1 12345 Main Street 26-56 ADDRESS1 12345 Main Street
    106-125 ADDRESS2 Apt 12
    126-155 CITY Any City
    156-157 STATE CA 57-58 STATE CA
    158-163 ZIP 95051 59-63 ZIP 95051
    164-168 Zip + 4 0789 64-67 Zip + 4 0789
    169-178 BTN 2022269329 68-77 BTN 2022269329
    179-188 EVENING # 3015591992
    189-195 AMOUNT 0002695

    2. Billing Telephone Number Validation to a LIDB Request Record
  • If the Phone number passes a series of validation checks, it will then be checked against the LIDB database. In order to do that, the record must be translated in to a format specific for the LIDB process.
    Billing Telephone Number Validation Request Record
    99m999999123456202226932912345Main StreetCA 9505107892022269392
    LIDB Request Record
    DR1100333333330200021234561010914132401;;102022269329
    Billing Telephone
    Number Validation Record LIDB Request Record
    Positon Field Field Positon Field Example
     1-15 Tracking ID 99m999999123456 1-2 MESSAGE ID DR
    16-25 ANI* 2022269329 3-6 FIELD BIT MAP 1100
     7-14 CUST ID 33333333
    26-56 ADDRESS1 12345 Main Street 15-18 MESSAGE TYPE 0200
    19-20 TRANS TYPE 02
    21-26 SEQ # 123456
    57-58 STATE CA 27-27 DATA INDICATOR 1
    59-63 ZIP 95051 28-33 DATE 010914
    64-67 Zip + 4 0789 34-39 TIME 132401
    68-77 BTN 2022269329 40-42 END OF HEADER ;;
    43-45 ACCT # LENGTH 10
    46-55 ACCT # 2022269329

    3. LIDB Response Record to a BTN Validation Record
  • Once the information is received from LIDB, the record must be translated back into a format that the Phone Number Validation System can read so the process can continue with additional checks to the phone number.
    LIDB Response Record
    DR0210333333330200021234561010914132416;;20222693292019417998
    Billing Telephone Number Validation Request Record
    99m999999123456202226932912345Main StreetCA 95051078920222693292019417998
    LIDB Response Record Billing Telephone Number Validation Record
    Positon Field Example Positon Field Example
    1-2 MESSAGE ID DR  1-15 Tracking ID 99m999999123456
    3-6 FIELD BIT MAP 0210 16-25 ANI* 2022269329
     7-14 CUST ID 33333333
    15-18 MESSAGE TYPE 0200 26-56 ADDRESS1 12345 Main Street
    19-20 TRANS TYPE 02
    21-26 SEQ # 123456
    27-27 DATA INDICATOR 1 57-58 STATE CA
    28-33 DATE 010914 59-63 ZIP 95051
    34-39 TIME 132416 64-67 Zip + 4 0789
    40-42 END OF HEADER ;; 68-77 BTN 2022269392
    43-52 ACCT # 2022269329
    53-55 RESPONSE CDOE 201 78-80 RESPONSE CDOE 201
    56-59 PHONE 9417 81-84 PHONE COMPANY # 9417
    COMPANY #
    60-62 PHONE 998 85-87 PHONE COMPANY # 998
    COMPANY #

    4. BTN Validation Response Record to a Credit Card Authorization Response Record
  • At the conclusion of the Phone Number Validation Process, the results must be sent back to the CM System so the results can be returned to the purchaser and updated in the CM System. The BTN Validation response must be converted to a format that the CM can interpret. The BTN Validation Response Record is translated to the Credit Card Authorization Response Record for this phase of the purchase.
    Billing Telephone Number Validation Response Record
    99m9999991234562022269329180201N2Y5552269329YY
    Credit Card Authorization Response Record
    99m999999123456..........2022269329201N25552269329YY
    Billing Telephone Number Validation Record Credit Card Authorization Record
    Positon Field Example Positon Field Example
     1-15 Tracking ID 99m999999123456  1-15 Tracking ID 99m999999123456
    16-25 BTN 2022269329 16-35 CREDIT # 2022269329
    26-28 BTN VAL 180 36-41 RESPONSE CODE 201N2
    RESPONSE
    CODE
    28-32 CC RESPONSE 201N2 42-51 NEW PHONE # 5552269329
    CODE
    35-35 AREA CODE Y 52-52 BUSINESS LINE Y
    CHANGE
    36-45 NEW PHONE # 5552269329 53-53 ACCT <90 DAYS Y
    46-46 BUSINESS LINE Y
    47-47 ACCT <90 DAYS Y
  • Referring in particular to FIG. 14 of the drawings, at the end of a bill cycle during which a plurality of transactions or billing events or transactions have been recorded by the CMS 58, the CMS 58 communicates a billing transaction file in a credit card bill event format to the facility 28 (see step 140 in FIG. 14). Each event in the transaction file includes an indicator to indicate that the event is a phone billing transaction for inclusion in the telephone account 34. The module 30 of the facility 28 then receives the billing request file as shown at step 142, whereafter the request file is parsed, as shown at step 144, and the processor module 110 checks to see whether or not all the required information is present in the file (see step 146). If not, a code is appended to the record as show at step 148. If all the information is present in the file, the process then proceeds to step 150 where the credit card authorization to BTN validation steps 118-130, as described above, are executed. Once the validation procedure has been completed, the BTN billing response is formatted into a industry standard credit card billing response with a response code appended to the end of each record and, the records are then returned to the CMS 58 (see step 152).
  • At the same time, transactions or billing events which have been validated as billable and thus capable of being included in the relevant telephone account 34, are translated into an electronic message interface (EMI) format appropriate for the Telco with which the telephone account 34 is associated (see step 154). The EMI formatted file is then transferred to the Telco for billing as shown in step 156 whereafter the Telco call places each billing event on telephone account 34 associated with the subscriber line 96. Typically, the Telco returns any records that can not be billed to the telephone account 34 or that have already been billed and credited, or written off because of non payment to the facility 28 as shown at step 160. The records received by the facility 28 are in the EMI format and the facility 28 translates the record to a credit card return record including a reason code appended to the record, as shown at step 162, whereafter record is returned to the CMS 58 at the vendor 22.
  • An example of the billing event record conversion in which a credit card billing request is translated into a BTN billing request is set out below.
  • 1. Credit Card Billing Request to a BTN Billing Request
  • Once the purchase event has been slotted for billing, it enters the billing stream for that bill cycle. In certain embodiments, daily bill cycle records are sent to the appropriate processors. As described above, the transaction validation and processing module 30 may receive the record in the same format required by a conventional credit card processing facility.
  • In certain embodiments, the first step in the bill cycle is to re-validate the billable status of the BTN. This is done by following the same steps in the BTN Validation process set out above. The first step is to convert the record to a BTN Validation event record.
    Credit Card Billing Request Record
    S749499M4N0000107252E100BP2623775174 0000 0004500
    ABPAT*MOORE H2624444444
    A2888 NW 87th REGENCY CIRCLE D2623775174
    A3CEADARBURG, WI 53012-0505
    Billing Telephone Number Validation Request Record
    749499M4N0000107252E10020222693290004500888WI531020505B
    Credit Card Authorization Record Billing Telephone Number Validation Record
    Positon Field Example Positon Field Example
    1-1 Bill Event S  1-15 Tracking ID 749499M4N0000107252E100
    2-7 Merchant ID 749499 16-25 BTN 2623775174
    8 YEARS IN M (13th 26-33 AMOUNT 0004500
    BUSINESS year)
     9-10 MONTH, 4N (April 34-43 ADDRESS1 888.......
    DAY 14th)
    11-20 ACCT # 0000107252 44-45 STATE WI
    21-24 E100 46-50 ZIP 53102
    25-25 RECORD B 51-54 ZIP + 4 0505
    TYPE
    26-26 BILL TYPE P 55-55 RECORD TYPE B
    27-46 BTN 2623775174
    47-54 AMOUNT 000004500
    1-2 ACCT INFO AB
     3-32 NAME PAT MOORE
    33-43 HOME # H2624444444
    44-45 ADDRESS A2
    INDICATOR
    46-65 STREET 888 NW 87th REGENCY
    CIRCLE
    66-76 DAYTIME # D2623775174
    77-78 ADDRESS3 A3
     79-108 CITY, CEADARBURG, WI
    STATE, ZIP 53012 0505

    2. Phone Bill Billing Record to Credit Card Billing Response Record
  • At the conclusion of the revalidation during the billing process, a different response record may be written to a file. That record is typically in a format according to the Credit Card Billing Response format.
    Billing Telephone Number Billing Validation Response Record
    749499M4N0000107252E1002623775174180201N2N0000000000NN0004500B
    Credit Card Billing Response Record
    S749499M4N0000107252E100BP2623775174201N2N0000000000NN
    BTN Billing Validation Response Record Credit Card Billing Response Record
    Positon Field Example Positon Field Example
     1-15 Tracking ID 749499M4N0000107252E100 1-1 BILLING S
    EVENT
    16-25 BTN 2623775174  2-24 Tracking ID 749499M4N0000107252E100
    26-28 BTN VAL 180 25-34 BTN 2623775174
    RESPONSE
    CODE
    29-33 CC RESPONE 201N2 35-39 RESPONSE CODE 201N2
    CODE
    34-34 AREA CODE N 40-40 AREA CODE N
    CHANGE CHANGE
    35-44 NEW PHONE # 0000000000 41-50 NEW # 0000000000
    45-45 BUSINESS LINE N 51-51 BIZ LINE N
    46-46 ACCT <90 N 52-52 ACCT <90 DAYS N
    DAYS
    47-53 AMOUNT 0004500
    54-54 RECORD TYPE B

    3. BTN Billing Validation Record to a Phone Company Deposit Record
  • At the same time the Billing Response is returned, all accounts that were validated as positive may be formatted into a record that is acceptable at the Telephone Company for processing.
    Billing Telephone Number Billing Validation Response Record
    749499M4N0000107252E1002623775174180201N2N0000000000NN0004500B
    Phone Company Deposit Record
    42500101140000000000744200000000000736400450000000000000000000000000000000000000009102
    00000000000000090300000002623775174000....000
    BTN Billing Validation Response Record Phone Company Deposit Record
    Positon Field Example Positon Field Example
     1-15 Tracking 749499M4N0000107252E100 1-6 RECORD 425001
    ID TYPE
    16-25 BTN 2623775174  7-11 DATE 101400
    26-28 BTN VAL 180 12-19 Zero fill 00000000
    RESPONSE
    CODE
    29-33 CC 201N2 20-23 PROCESSOR # 7442
    RESPONSE
    CODE
    34-34 AREA CODE N 24-34 Zero fill 000000000000
    CHANGE
    35-44 NEW PHONE # 0000000000 35-38 SUBCIC # 7364
    45-45 BUSINESS N 39-44 AMT 004500
    LINE
    46-46 ACCT <90 N 45-81 Zero fill 000...00
    DAYS
    47-53 AMOUNT 0004500 82-85 OCN 9102
    54-54 RECORD B  86-100 Zero fill 000000000000000
    TYPE
    101-103 CIC # 903
    104-112 Zero fill 00..000
    113-122 BTN 2623775174
    123-175 Zero fill 000...000

    4. Negative Billing Event Records to Credit Card Negative Event Records
  • These BTN Billing Records are deposited at a Telephone Company for processing on to the bill page. If a charge is unable to be placed on the bill page, the event must be converted in to the Credit Card Negative Billing Event format for processing. In addition, any other negative information, such as a credit of a charge or the write-off of bad debt, must be converted to the appropriate Credit Card formats for processing by the CM. Thus, if inclusion into the telephone account 34 fails for some reason, the transaction then gets charged to the financial instrument or credit card and an industry standard credit card record is created by the module 30.
  • The CMS 58 typically knows how to handle the negative event by the file name that contains the records and the response code within the returned records. The file name and response codes are in the industry standard credit card processing convention.
    Phone Company Return Record
    42500101140000000000744200000000000736400450000000000000000000000000000MO00000000091
    0214100000000000090300000002623775174000....000
    Credit Card Negative Event Record
    S749499M4N0000107252E1002623775174201091501
    Phone Company Deposit Record Credit Card Chargeback Record
    Positon Field Example Positon Field Example
    1-6 RECORD 425001 1-1 BILLING S
    TYPE EVENT
     7-11 DATE 101400  2-24 Tracking ID 749499M4N0000107252E100
    12-19 Zero fill 00000000 25-34 BTN 2623775174
    20-23 PROCESSOR # 7442 35-37 RESPONSE 201
    CODE
    24-34 Zero fill 000000000000 38-43 RETURN DATE 091501
    35-38 SUBCIC # 7364
    39-44 AMT 004500
    45-69 Zero fill 000...00
    70-71 REASON MO
    CODE
    72-81 Zero fill 000.000
    82-85 OCN 9102
    86-89 NEW OCN 1410
     90-100 Zero fill 000...000
    101-103 CIC # 903
    104-112 Zero fill 00..000
    113-122 BTN 2623775174
    123-175 Zero fill 000...000
  • As mentioned above, the transaction validation and processing module 30 carries out a validation process on the telephone number associated with subscriber line 96 (see FIG. 15) and periodically processes transactions directly into subscriber telephone accounts 34.
  • Referring in particular to FIG. 15 of the drawings, reference numeral 200 generally indicates a more detailed schematic block diagram of an embodiment of the module 30. In the module 200, the line number extraction module 108 and the OBF exchange interface 112 are integrated into the processor module 110 which is in the form of a server.
  • The module 200 includes an application program interface (API) 214 which is connected to the vendor 22 or service provider (see also FIG. 5) of goods and/or services which require validation of a subscriber account. The vendor 22, which could for example be an Internet Service Provider, may request the validation of the subscriber line 96 prior to concluding an electronic transaction with a subscriber via the subscriber line 96. It is, however, to be appreciated that the API 214 may be connected to a variety of different hosts or clients which require validation of a subscriber line 96 via which the vendor 22 may carry out transactions for goods and/or services.
  • The vendor 22 typically communicates a request to the module 200 and forwards the subscriber line number, determined by the ANI service, to the module 200 via its API 214. The module 200 then processes the information received from the vendor 22 and provides a validation status, e.g. a code indicating a valid billable number or a code indicating that the line number is not a valid billable number (unbillable or non-billable). In particular, a plurality of codes associated with various statuses of the subscriber line 96 are communicated to the vendor 22 as described in more detail below.
  • The module 200 includes hardware and software to implement the invention. In particular, the module 200 includes a comparator module 218, a threshold database 220, an OFFNET database 222, an ONNET database 224, a competitive local exchange carrier (CLEC) database 226, a 42 BLOCK database 228, a block and cancel database 230, an unbilled and/or unpaid bills database 232, line identification database (LIDB) short term cache 234, a validity check module 236, a regional account office (RAO) database 238, an operating company number (OCN) database 240, an ONNET database 242, an address verification database 244, customer account record exchange (CARE) results database 246, an ANI watch database 248, and an NPA (Numbering Plan Area) exchange database 250. It is to be appreciated that, in less sophisticated embodiments of the invention, all of the above databases need not be included. However, for enhanced accuracy, all of the above databases are preferably included. Further databases may also be included further to increase the reliability of the validation process.
  • In addition to any one or more of the above databases, the module 200 is in communication via a conventional communication channel with an offsite or, in some embodiments, on-site line identification database (LIDB) host 252. The LIDB host 252 may include a line number portability (LNP) database. Typically, the LNP database may front end access to a plurality of industry standard LIDBs (e.g. 13 different LIDBs). The LNP database may however be a separate database. As described in more detail below, the module 200 communicates the subscriber line number to the LIDB host 252 which, in turn, communicates reference subscriber data in the form of industry standard LIDB codes back to the module 200 for processing. The module 200 then processes the LIDB codes to provide the vendor 22 with validation data relating to the subscriber line 96. Unlike conventional LIDB applications which use a LIDB to make decisions regarding destination subscriber lines or call completion decisions, e.g. decisions for calling cards, collect and third party toll services or the like, the module 200 is used to identify telephone numbers of originating subscriber lines.
  • Broadly, the module 200 includes a communication module formed by the application program interface (API) 214 which communicates with the communication module 64 (see FIG. 5) of the vendor 22, a processor module 110 which includes the various databases 220 to 232 as well as the comparator module 218 and the validity check module 236, and an interrogation module 256 for interrogating the LIDB host 252. It is to be appreciated that the modules may be defined by one or more servers with associated databases. Further, in the example illustrated, the LIDB host 252 is shown as a single database but may comprise many different LIDB databases maintained by various LECs and, accordingly, may be located at various different geographic locations.
  • Referring in particular to FIGS. 16 to 19 of the drawings, various sections of a flow chart describing the method of operation of the module 200 are shown. As described above, the vendor 22 initiates a request to the module 200 to validate a transaction to be included in the account 34 associated with the subscriber line 96. As shown at step 260, the module 200 first checks to see if the BTN number is present in the request from the vendor 22 and, if no number is present, a return code 121 is generated and communicated to the vendor as shown at step 262. The code 121 indicates to the vendor 22 that the module 200 is unable to process the request. If, however, the number is present in the request from the vendor 22, the module 200 then checks if the line number captured (hereinafter also referred to as the ANI) by the ANI module 60, and the BTN entered on the form 66 (see FIG. 8) match, as shown at step 264 (see also the comparator module 218 in FIG. 15). If, however, the ANI and the BTN do not match, then the processor module 110 generates a code 120 (see step 66) to indicate that the caller and the owner of the line number are not the same person (e.g. the user enters his or her BTN in the form 66 and uses an electronic terminal connected to a different subscriber line and is thus calling from a different ANI) and the relevant modified code is then returned to the vendor 22.
  • If the ANI and the BTN do match, the processor module 110 interrogates the threshold database 220 (see step 268) to ascertain whether or not the line number has reached its threshold (e.g., a predefined client threshold parameter such as an account threshold). If the line number has reached its threshold, the processor module 110 then generates a code 60, as shown at step 270, which is then communicated to the vendor 22 to indicate that the line number may not be granted service. In other words, the subscriber account cannot be billed for the goods and/or services requested by the user from the vendor 22.
  • If the threshold has not been reached, the module 200 then interrogates its OFFNET database 22 (see step 271) to check if the industry standard NPA/NXX and operating company number (OCN) of the subscriber line 96 is present in the OFFNET database 22. The OFFNET database 22 includes NPA/NXX and OCN combinations of operating companies with which the proprietor or user of the module 200 does not have billing and collections agreements to bill into the Telco's bill page associated with the subscriber line 96. Accordingly, the facility 20 is unable to include a charge in the account associated with the subscriber line 96 on behalf of the vendor 22 for the transaction.
  • If the line number is in the OFFNET database 222, then the processor module 110 generates codes 130 to 133 (see step 272) and communicates these codes to the vendor 22. The codes 130 to 133 indicate that the NPA/NXX and OCN for the particular line number 96 are not billable and, accordingly, charges for goods and/or services requested by the user cannot be included in the monthly telephone account 34 by the module 200. As shown in Table 2 below, the codes 130 to 133 provide an indication to the vendor 22 why the subscriber line 96 is not billable or deliverable. If the subscriber line number is not included in the OFFNET database 222, a check is conducted to see whether or not the subscriber line number is included in the ONNET database 224. This check is however optional in the embodiment depicted in the drawings, but may be mandatory if the module 200 does not include the OFFNET database 222.
  • Thereafter, as shown in step 278, the processor module 110 checks to see if the line number is found in a known CLEC table in the CLEC database 226. CLEC numbers are those line numbers that are known to have ported to a CLEC and, accordingly, the proprietor of the module 200 is thus unable to route these line numbers to the correct billing entities. If the line number is found in the CLEC database 226, then the processor module 110 generates a code 140 (see step 276) which is communicated to the vendor 22. The code 140 indicates that the BTN provided by the user is not billable for the CLEC and the module 200 can thus not charge the transaction to the subscriber account associated with the subscriber line 96.
  • If the line number is not found in the CLEC database 226, then the module 200 checks to see if the subscriber of the subscriber line 96 has requested a 4250 billing block as shown at step 278. In particular, the processor module 110 interrogates the 42 BLOCK database 228 and, if the number is located in the database 228, which indicates that monthly recurring charges (4250) charges are prevented from being billed to that line number, the processor module 110 generates a code 150 (see step 280) which is communicated to the vendor 22 to indicate that billing to the particular subscriber line 96 has been blocked.
  • If, however, the subscriber line 96 has not been blocked, the module 200 then checks at step 282 if the line number is located in the block and cancel database 230 and, if so, the processor module 110 generates codes 160 and 161 which are then communicated to the vendor as shown at step 284. The block and cancel database 230 includes requests from owners of subscriber lines, agencies, businesses, or the like that a service be canceled or blocked from further billing. Thereafter, the module 200 interrogates the unbilled and/or unpaid bills database 232, as shown at step 286, to check if there is a history of any unpaid bills and/or unbillable bills associated with the subscriber line 96. Unbillable bills relate to those subscriber line numbers where previous attempts have been made to bill charges to the subscriber account associated with the line number, and which have been returned as unbillable. If the processor module 110 locates the line number in the unbillable and/or unpaid bills database 232 then, as shown at step 288, a code 170 is generated and communicated to the vendor 22 to indicate that the line number was previously found to be unbillable and is still considered to be unbillable.
  • The processing described above conducts a preliminary investigation into the subscriber line number or ANI/BTN to provide an initial indication of whether or not the ANI/BTN corresponds with a billable subscriber line. Once the initial investigation has been conducted, the module 200 then uses the ANI to obtain reference subscriber line data in the form of LIDB codes from one or more industry standard databases in the form of the LIDB host or database 252. Examples of the LIDB codes used in the module 200 are shown in Table 3 below.
  • As shown at step 290, if the ANI is not found in the LIDB database 252, the module 200 cannot provide any validation data to the vendor 22 on this subscriber line and an appropriate code is then communicated to the vendor 22 as shown at block 292.
  • Once the LIDB database or host 252 has been interrogated, it returns industry standard LIDB codes and line number portability (LNP) data to the module 200 as shown in step 294 (see FIG. 18). The LIDB codes are then mapped or translated by the processor module 110 into modified validation codes (see Table 3) which provide relevant validation information to the vendor 22. As can be seen from Table 3, the same modified validation code can be generated from a plurality of different LIDB codes. Once the LIDB information codes have been returned to the processor module 110, the LIDB codes, including OCN and RAO response codes, are fed into the validity check module 236 (see FIG. 15) as shown at step 96.
  • As mentioned above, the LIDB host 252 may also provide LNP data to the module 200. The LNP data is used to identify subscriber line numbers that have ported to a CLEC. If a subscriber line has been ported to a CLEC, the billing ONNET status of the CLEC is verified in the CLEC database 226. The LNP identifies the facilities based CLECs which are CLECs that have been assigned all the line numbers for an NPA/NXX in a specific geographic territory. This type of CLEC would be in control of the cable, dial tone and billing envelope for that number. Typically, the LNP cannot be used to identify CLEC sellers which have resold the subscriber line under their brand, but still lease the cable and tone from an incumbent local exchange carrier (ILEC). Accordingly the facility 28 may be unable to process transaction data onto a bill page or telephone account 34 of the CLEC reseller bill page. In order to identify reseller CLECs, the module 200 compares RAO and OCN information, returned from the LIDB host 252, to data in the ONNET database 224. The OCN is the local Telco that owns the subscriber line number and the RAO is the office of the Telco that is responsible from a billing standpoint for the subscriber line number.
  • If the validity check module 236 determines that the response codes are invalid, the module 200 generates modified codes 180 to 999 (see step 298 and Table 2) which are communicated to the requestor or vendor 22 to indicate that the mapping of the LIDB codes to the modified codes concluded that the line is an unbillable subscriber line.
  • If the validity check module 236 confirms the validity of the LIDB codes and, in the event of the line number being a billable line number, the processor module 110 then checks the RAO database 238 to ascertain whether or not the RAO is billable, as shown at step 300. If the RAO is not billable, then the processor module 110 generates and communicates a return code 143 (see step 302) to indicate to the vendor 22 that the line number belongs to a CLEC which is not billable by the module 200.
  • In a similar fashion, at step 304 the processor module 110 checks to see if the OCN returned from the LIDB host 252 corresponds with a known CLEC or if the OCN corresponds with an OFFNET OCN and is therefore also unbillable. If the line number corresponds to an OCN that is not billable, a return code 142 is generated by the processor module 110 and communicated to the vendor 22 (see step 306).
  • If the subscriber line number has passed the RAO and OCN checks and, accordingly, it appears that the number is billable, the processor module 110 then checks to see if a new NPA/NXX and OCN combination for this line number is guidable to the correct local Telco for billing (see step 308). If the line number is not guidable, then the module 200 generates a code 141 at step 310 which is communicated to the vendor 22 to indicate that, even though the line number is billable, the facility 28 is unable to guide the billing information to the new Telco for billing. Accordingly, the telephone number is in fact non-billable insofar as the facility 28 is concerned and a decline status is therefore communicated to the vendor 22.
  • The abovementioned steps are carried out to ascertain whether or not the subscriber line 96 can be billed for the goods and/or services requested. However, to enhance the accuracy or reliability of the module 200, further checks or verification are conducted as described below.
  • In the event that the subscriber line number has passed or complied with the abovementioned checks, and has thus not yet been rejected, the module 200 performs address verification procedures at step 312. The module 200 then interrogates an address verification database 244 to compare the address or location data (e.g. a ZIP code) supplied by the user via the form 66 (see FIG. 8) with reference address data as shown at step 312. If, however, the address supplied by the user does not match with the address in the verification database 244 or, the addresses are not within a predefined range or area, the processor module 110, as shown at step 314, generates codes 10 to 39 which are then communicated to the vendor 22 to indicate the level of likelihood that the caller (ANI) and the account owner are the same person.
  • During the address verification step 312, the module 200 interrogates a customer account record exchange (CARE) database (which can be an on-site database which is regularly updated), to provide enhanced reliability. In particular, the CARE database or information site is typically one or more industry standard offsite databases which allow consumers to select or change their long distance service provider. Local Telcos forward specific customer information to the LEC associated with the subscriber. The information communicated typically includes a new phone number, billing address, installation date, the person or organization responsible for the account, or the like.
  • As shown at step 316, the module 200 interrogates the CARE database or information site and CARE data is then loaded into CLEC and new line databases to perform certain fraud and billing checks. The CARE information investigation occurs after a successful validation event. Once the module 200 has validated the subscriber line 96, the subscriber line number data is sent to a CARE database provider hosting the CARE database 246 to obtain the BNA and age of the account. The information is typically returned within 48 hours and then processed. Care records that are returned without BNA and CLEC ACCOUNT codes are inserted into the CLEC database 226 for future reference. Accordingly, if the BTN is presented again at a later date, it will fail the CLEC check step (see step 274 in FIG. 17).
  • The ANI watch database 248, which includes historical and adjusted information, is used by the module 200 to determine if the account has previously been adjusted (see step 316). Typically, this step includes ascertaining previous requests by the subscriber for credit, obtaining data on any written off amounts for charges that were billed to a bill page, or the like.
  • If adjustments have previously been made to the account associated with the subscriber line 96, the processor module 110 generates codes 1 to 5 (see step 318) to indicate to the vendor 22 that the adjustments have been made. If no adjustments have been made, the processor module 110 checks to see whether or not the line number has a business line indicator as shown at step 320. If the business line indicator is active, the module 200 generates a code 70 (see step 322) which is communicated to the vendor 22 to advise that the line is a business line. Thereafter, as shown in step 324, the processor module 110 checks to see if the subscriber line number has been in service for less than about 90 days and, if so, a return code 80 (see step 326) is generated to advise the vendor 22 who may then selectively decide whether or not to conclude the transaction. A database of new numbers may be updated with the new number.
  • Thereafter, the module 200 interrogates the ANI watch database 248 (see step 328) to ascertain whether or not the area code of the line number has been changed or is scheduled to change. This interrogation is typically for billing purposes only and is not used to decide upon the validity of the request. In this step, the vendor 22 requesting the validation typically updates the billing file with the new area code number, and the processor module 110 generates a code 110 (see step 330) to advise the vendor 22 of the scheduled change to the area code.
  • Once the line number has passed all the aforementioned checks, the module 200 then concludes that the subscriber line 96 obtained using ANI techniques is in fact a billable line and, accordingly, the transaction may be charged directly to the account of the subscriber. Accordingly, the module 200 then generates a code 000 (see step 334) which is communicated to the vendor 22. The code 000 defines an approved status following both a billable line number inquiry as well as several fraud checks which are carried out by the fraud control module 332. If the line number has passed the abovementioned checks and the return code 000 is generated, the process terminates at block step 336. Thus, step 336 defines the end of the process during which the various checks have been conducted on the subscriber line 96 to assess whether or not it is a billable subscriber line that charges may be billed to. Step 338 defines the last step to which the process jumps when, at any point during the abovementioned process, the line number is found not to be billable (e.g., a creditworthy decision was requested by the vendor 22) and the inquiry is accordingly terminated and the relevant code is communicated to the vendor 22.
  • The abovementioned steps are typically executed in real time. However, information sources that do not allow checks on the line number in real time may be are carried out subsequently on the line number. Typically, once the real time evaluation is carried out and the return code 000 is communicated to the vendor, and the vendor 22 decide to proceed with the transaction, transaction data is then periodically returned to the module 200 by the vendor 22 for a pre-billing validation check or actual billing. During actual billing the module 200 accesses an account folder of the subscriber line at the Telco 26 and inserts the charges due to the vendor 22 into the telephone account 34. As shown at step 340, line numbers are sent to the CARE database 246 to determine if the BNA is available at the local Telco 26. If the folder or telephone account 34 is not available, the local Telco 26 typically sends the BNA and codes as to why the number is unavailable to the facility 28. If the BNA is found in the CARE database 246, the processor module 110 then checks to see whether or not the account was created within the last 90 days as shown at step 342. If the account was not created within the last 90 days, then the business indicator is checked as shown at step 344 and the process ends as previously shown at step 346. If, however, the number was found in the CARE database 246, the account was created within the last 90 days, or has an active business indicator then the module 200 generates the appropriate codes which are communicated to vendor 22 and the process terminates as shown at step 348.
  • The above process has been described in terms of modified codes set out in Table 2 but, it is to be appreciated, that the mapping or translation of the LIDB codes may produce any other defined set of corresponding codes so long as the codes are mapped onto, or generated in response to, any one or more of the industry standard LIDB codes.
  • A summary of the codes generated by the module 200 during execution of the validation process is provided in Table 1 below.
    TABLE 1
    Modified codes generated during the BTN Validation Process.
    Code Generated
    and ref to flow
    charts Description of code
    Return Code 121 Indicates inability to proceed with validation; returned to
    requestor
    See step 264 Checks if ANI captured and BTN provided match (not required
    in all scenarios)
    Return Code 120 Indicates caller and # (line number) owner are not the same
    person; returned to requestor
    See step 268 A defined Threshold limits the number of attempts on that #
    within a certain timeframe
    Return Code 60 Indicates # may not be granted service; returned to requestor.
    See step 271 Checks the NPA/NXX and OCN to those in the OFFNET.
    OFFNET = NPA/NXX and OCN combinations where
    proprietor of the module 200 does not have a Billing and
    Collections agreement to bill into the Telco's' bill page.
    Return Code 130-133 Indicates that NPA/NXX & OCN for that Number are not
    billable; returned to requestor
    See step 274 Checks the line number to see if found in known CLEC table.
    These are numbers that are known to have ported to a CLEC.
    Proprietor is unable to route these # to the correct billing
    entities.
    Return code 140 Indicates # not billable for CLEC; returned to requestor.
    See step 278 Checks line # to see if owner has requested a 4250 Billing
    block. This block prevents monthly recurring (4250) charges
    from being billed to that line #.
    Return Code 150 Indicates that requested a block of billing; returned to
    requestor.
    See step 282 Checks line number for inclusion in the Block and Cancel
    database. This database includes requests from line # owners,
    agencies, businesses etc that have requested that service be
    cancelled and or blocked from further billing.
    Return Code 160-161 Indicates number found in Block and Cancel and is not billable;
    returned to requestor.
    See step 286 Checks line # for unbillable history. Unbillables are #s where
    tried to bill charges previously and have been returned as
    unbillable.
    Return Code 960 Indicates # has unbilled before and is still considered
    unbillable; returned to requestor.
    See step 290 If # not found in Unbillable, then routed to LIDB for info.
    ITEM Description
    See step 294 Identifies info returned from LIDB re. that line #; Response Code = status
    about that # as a call termination point. OCN = Operating
    Company # = the local Telco that owns that #. RAO = Regional
    Accounting Office = the office of the Telco that is responsible from
    a $ flow standpoint for that #.
    See step 296 Checks the validity of the LIDB code returned for the number as a
    Billable #. This is where the mapping of the LIDB codes to the
    proprietor validation codes happens.
    Return Code Indicates the mappings of the LIDB codes to the proprietor Val reply
    180-999 codes. Each of these indicate a non-billable #; returned to requestor.
    See step 300 Checks if RAO returned is an RAO that is not billable.
    Return Code Indicates that the # belongs to a CLEC and is unbillable; returned to
    143 requestor.
    See step 304 Checks if OCN returned from LIDB is a known CLEC or OFFNET
    OCN and therefore unbillable.
    Return code Indicates that the new OCN is not billable; returned to requestor.
    142
    See step 308 Checks to see if new NPA/NXX & OCN combination for # is
    guidable to the correct local Telco for billing.
    Return code Indicates that even though the # is billable, eBillit is unable to guide
    141 to the new Telco for billing; unguidable = unbillable; # returned to
    requestor.
    The steps to indicate if # is billable have been completed.
    The next steps provide additional information about the # for the requestor e.g. to
    decide if and how much credit to extend for services. They also provide additional
    billing information.
    See step 312 Provides address verification (if required). Matches # to address to
    determine likelihood of person dialing to the person that owns the
    acct at local Telco.
    Return Code Indicates the level likelihood that the caller (ANI) and acct owner are
    10-39 the same. Returned to requestor.
    See step 316 Checks to see if # has had adjustment activity previously. This
    includes request for credit, written off for charges that billed to a bill
    page. Requestor makes credit decision based on #s history of
    credits, adjustments, write offs.
    Return Code 1-5 Indicates the type and source of adjustment to charges to that #.
    Returned to requestor.
    See step 320 Checks to see if the # has a business line indicator. Requestor
    decides if would like to extend service or not.
    Return Code 70 Indicates that the # is identified as a business.
    See step 324 Checks to see if the # has been in service less than 90 days.
    Requestor makes a decision about how much service to offer #
    without much payment history.
    Return Code 80 Indicates that the # has been in service less than 90 days.
    See step 328 Checks if the Area Code of the # has been scheduled to change. This
    is for billing information purposes only. Requestor updates billing
    filed with new number.
    Return Code Indicates Area Code has been scheduled to change. New number is
    110 appended to end of record.
    See step 334 If the number passes all the previous checks, then 000 code is
    returned to requestor. The Validation is complete for this request.
    See step 338 End of validation for numbers that did no pass or were found in other
    checks.
    END OF REAL TIME VALIDATION EVENT
    Information sources that do not allow checks on the # in Real-time (r-t), happen on
    # that was returned as 000 after the r-t validation event has completed. The #s are
    loaded into the appropriate databases. This information will be provided once the
    # is returned for billing.
    Steps 340, 342, 344 Indicates path for those #s returned with a 000
    code.
    See step 340 #s are sent to CARE source to determine if
    BNA (billing Name and Address) available at
    local Telco. Telco sends BNA and codes as to
    why unavailable.
    CLEC #s that are returned with codes that indicate the
    # has moved to a CLEC from the local Telco
    are loaded into the CLEC table.
    See step 342 #s are sent to the CARE source to determine if
    the account has been crested within the last 90
    days. The response codes indicate this
    condition.
    New within 90 #s that are returned with codes that indicate this
    condition are loaded into the NEW table.
    See step 344 #s are sent to a Business source. This source
    identifies which numbers belong to businesses.
    Biz table Numbers that are indicated as being line #s that
    belong to businesses are loaded in this table.
  • Table 2 below provides the various actions which are executed in response to a modified validity code. The table provides a description and explanation of each code. Return codes 001 to 969 relate to failure codes which are generated by the module 200 prior to investigation of the LIDB host 252. Return codes 180 to 451 are generated during the LIDB code checks. In the event of the subscriber line 96 failing the checks carried out on it, the module 200 provides optional use of a credit card and, accordingly, Table 2 sets out codes which the module 200 generates in response to executing a standard credit card enquiry for a particular transaction. If the module 200, which is typically defined by a server and associated databases, is down, codes 994 to 999 are generated and communicated to the vendor.
    TABLE 2
    Validation & BNA Reply Codes
    Code Action DESCRIPTION EXPLANATION
    BILLABLE CODES
    000 Approved Billable; was not found during fraud Passed all billing and fraud control checks
    control checks
    FRAUD CONTROL CODES (performed after billable check)
    ANI WATCH (adjustments to bill)
    001 Verify Billable; found in ANI WATCH - Passed all billable checks; but ANI had been
    CLIENT source all adjusted previously at vendor's, Client's or
    telco's request for your Client #
    002 Verify Billable; ANI WATCH - CLIENT Passed all billable checks; but ANI had been
    source Client adjusted previously at Client's request for your
    Client #
    003 Verify Billable; ANI WATCH - CLIENT Passed all billable checks; but ANI had been
    source Telco or Vendor adjusted previously at vendor's or telco's
    request for your Client #
    004 Verify Billable; found in ANI WATCH - Passed all billable checks; ANI had been
    GLOBAL adjusted previously at vendor's, Client's or
    telco's request for all Client ids
    005 Verify Billable; found in ANI WATCH - Passed all billable checks; ANI had been
    PRODUCT adjusted previously at vendor's, Client's or
    telco's request for same product type
    ZIP VERIFICATION
    010 Verify Billable; Unable to match ZIP invalid Passed all billable checks; unable to find this
    Zip code for this NPA/NXX -
    011 Verify Billable; ZIP does not match Passed all billable checks; Zip code does not
    match this NPA/NXX
    012 Verify Billable; ZIP matches to same Passed all billable checks; Zip code matches to
    Metropolitan area same Metropolitan area as NPA NXX.
    ADDRESS VERIFICATION
    Note: The result of an AVS check does not mean that the transaction is declined. This information is advice only. The
    system compares the AVS data with billing information for the buyer and passes the results of the comparison to the
    merchant.
    020 Verify Billable; BNA match not found Passed all billable checks; no BNA match
    found for ANI
    021 Verify Billable; Unable to verify BNA Passed all billable checks; unable to verify
    invalid BNA to ANI info sent
    022 Verify Billable; with zip-Match, plus4- Passed all billable checks; BNA Zip code +4
    Match, locale-Match & locale (street address) matches info sent for
    ANI, Name does not match
    023 Verify Billable; with zip-Match, plus4- Passed all billable checks; BNA Zip code +4
    Match, NoMatch-locale. matches info sent for ANI but locale (street
    address) does not match
    024 Verify Billable; zip-Match, NoMatch-plus4, Passed all billable checks; BNA Zip code &
    locale-Match. locale (street address) matches info sent for
    ANI but +4 does not match
    025 Verify Billable; zip-Match, NoMatch-plus4, Passed all billable checks; BNA Zip code
    NoMatch-locale. matches info sent for ANI but locale (street
    address) & +4 does not match
    026 Verify Billable; NoMatch-zip, plus4-Match, Passed all billable checks; BNA +4 and locale
    locale-Match. (street address) matches info sent for ANI but
    Zip does not match
    027 Verify Billable; NoMatch-zip, plus4-Match, Passed all billable checks; BNA +4 matches
    NoMatch-locale. info sent for ANI but locale (street address)
    and Zip does not match
    028 Verify Billable; NoMatch-zip, NoMatch- Passed all billable checks; BNA locale (street
    plus4, locale-Match, address) matches info sent for ANI but ZIP
    and +4 does not match
    029 Verify Billable; NoMatch-zip, NoMatch- Passed all billable checks; BNA does not
    plus4, NoMatch-locale. match zip, +4 or locale (street address) sent
    for ANI
    030 Good Address & Zip Match
    031 Verify Address Match, Zip No Match
    032 Verify Address Match, Zip Service
    Unavailable
    033 Verify Address No Match, Zip Match
    034 Verify Address No Match, Zip No Match
    035 Verify Address No Match, Zip Service
    Unavailable
    036 Verify Address Service Unavailable, Zip
    Match
    037 Verify Address Service Unavailable, Zip No
    Match
    038 Verify Address Service Unavailable, Zip
    Service Unavailable
    AREA CODE CHANGE INDICATOR
    110 Update Indicates there has been an area code Code is sent in addition to the validation
    change for this NPA/NXX response codes. New phone number is
    appended to record. Provided to update the
    account with the correct BTN.
    MISC
    120 Verify BTN and ANI do not match For use where BTN and ANI are passed and do
    not match.
    121 Verify BTN or ANI are missing from record For use where BTN and ANI is missing from
    record
    UNBILLABLE CODES
    OFFNET
    130 Unbillable NPA/NXX found in OFFNET - Area code/exchange (NPA/Nxx) combination
    GLOBAL resides in OFFNET DB. OFFNET is a
    territory where the LEC (Local Exchange
    Carrier) is unable to provide 3rd party
    presentation in to it's envelope.
    131 Unbillable NPA/NXX found in OFFNET - Area code/exchange (NPA/Nxx) combination
    CLIENT SPECIFIC resides in OFFNET DB specific for this Client
    id.
    132 Unbillable NPA/NXX found in OFFNET - Area code/exchange (NPA/Nxx) combination
    PRODUCT resides in OFFNET DB specific for this
    product type.
    133 Unbillable NPA/NXX NOT VALID Area code/exchange is not a valid area code
    exchange
    CLEC (CLECs are unable to provide 3rd party bill presentation in their envelopes.)
    140 Unbillable Line number (NPA/Nxx-xxxx) in BTN has been ported to a CLEC (competitive
    CLEC Territory local exchange carrier).
    141 Unbillable NPA/Nxx not ON NET BTN has been ported to a CLEC (competitive
    local exchange carrier) and is not billable.
    142 Unbillable Line number OCN in CLEC OCN Operating Company number for this BTN was
    table found on CLEC OCN table. The number is not
    billable.
    143 Unbillable Line number RAO in CLEC RAO Regional Accounting Office number for this
    table BTN was found on CLEC RAO table. This
    BTN is not billable.
    42 BLOCK (4250s Only)
    150 Unbillable Line Number has a block for 4250 Consumer has requested a block for all MRCs
    records (monthly recurring charges) from being billed
    to this phone number.
    BLOCK & CANCEL
    160 Unbillable GLOBAL - Line number has been Consumer requested block to stop all charges
    blocked to stop all charges. from being billed to this number.
    161 Unbillable CLIENT - Line number has a block Consumer requested a block to stop charges
    to stop all charges from this Client from being billed or to cancel service for this
    id. phone number from this Client id.
    UNBILLS
    960 Unbillable Line number is Unbillable. Line number has been returned from the Local
    Telephone companies within th last 6 months
    as unable to be billed.
    LIDB FAILURE
    180 Unbillable Line number failed LIDB check - Line Number has been returned from LIDB as
    GENERAL Unbillable.
    181 Unbillable Vacant NPA NXX No working line #s in NPA NXX
    182 Unbillable No Incoming Calls Line # cannot accept incoming calls
    183 Unbillable Denied ANI Auto decline of all attempts from this ANI
    184 Unbillable Calling Card block Auto decline of Calling Card number
    185 Unbillable Collect Call Block Auto decline of Collect calls to this number
    186 Unbillable Third Party Call Block Auto decline all Third Party billed calls to this
    number
    187 Unbillable Credit Card Block Auto decline of charges billed to Credit Card
    188 Unbillable Group Number Block Auto decline of attempts from this group.
    189 Unbillable Audiotext Bock Number does not allow audiotext calls.
    190 Unbillable Excessive Calling Card PIN hits Threshold for calling card attempts has been
    exceeded.
    191 Unbillable Line Number Block Auto decline of all charges to this number
    200 Unbillable Excessive Use - BTN BTN has exceeded threshold
    201 Unbillable Excessive Use DN DN has exceeded threshold
    202 Unbillable Excessive Use - ANI ANI has exceeded threshold
    203 Unbillable Excessive USE - Calling Card Pin Calling Card Pin has exceeded threshold
    220 Unbillable Feature Group A Local telephone switch is Feature Group A
    221 Unbillable PBX line Line # is a PBX line
    222 Unbillable WATS line Line # is a WATS line
    223 Unbillable Hotel/Motel Auto Quote w/ tax Hotel/Motel Auto Quote w/ tax
    224 Unbillable Hotel/Motel Auto quote w/o tax Hotel/Motel Auto quote w/o tax
    225 Unbillable Dormitory line Line # belongs to a dorm
    226 Unbillable Hospital line Line number belongs to a hospital
    227 Unbillable Centrex line Line number belongs to CENTREX
    228 Unbillable Alternate Service Provider Line # belongs to an alternate service provider
    229 Unbillable POTS line (collect or third party Line # is plain old telephone service lines for
    calls) business or residential
    230 Unbillable Pager # Line number belongs to pager
    231 Unbillable PCS/Mobile/Cellular # Line number belongs to a wireless provider
    240 Unbillable Line was disconnected w/o referral Line # was disconnected w/o a referral number
    241 Unbillable Line Number changing Line is not connected yet.
    242 Unbillable not used
    243 Unbillable DISCO w/o referral Line number has been removed from service
    w/o referral
    244 Unbillable Temp DISCO Line number has been removed from service
    temporarily
    245 Unbillable DISCO with referral Line number has been disconnected w/ referral
    or Operator takes calls
    246 Unbillable Temp DISCO w/ referral Line number has been removed from service
    temporarily w/ referral
    250 Unbillable POTS line rating on rate plan POTS line is on a rate plan for business or
    residential message rate 1 or 2 or flat rate
    300 Unbillable Public - Incompatible interface Public phone with incompatible interface
    301 Unbillable LEC Public Standard PreP OT LEC Public phone standard interface; prepay
    overtime
    302 Unbillable LEC Public Alternate LEC Public phone alternate interface; functions
    controlled by set
    303 Unbillable LEC Public Standard PP OT LEC Public phone standard interface; postpay
    overtime
    304 Unbillable IC Public IC Public Phone - Alternate Interface
    305 Unbillable IC Public Standard IC Public Phone - Standard Interface
    306 Unbillable LEC Public Special - PP OT LEC Public Phone- Special billing post paid
    OT
    307 Unbillable LEC Public Special - PreP OT LEC Public Phone - Special Billing; Pre pay
    OT
    308 Unbillable LEC Semi Public LEC Semi Public Phone
    309 Unbillable LEC Semi Public Phone (no collect LEC Semi Public Phone does not allow collect
    or 3rd Party calls) or 3rd party calls to this number
    310 Unbillable LEC Prepaid Card LEC Prepaid Card Telecommunications station
    311 Unbillable IPP (fka COCOT) Standard interface Payphone Standard
    312 Unbillable IPP (fka COCOT) Alternate interface Payphone - Alternate
    313 Unbillable Coinless (non IPP fka COCOT) Coinless Pay phone
    314 Unbillable Coinless (IPP fka COCOT) Coinless payphone
    315 Unbillable Prison (non IPP fka COCOT) Prison payphone
    316 Unbillable Prison (IPP fka COCOT) Prison Payphone
    450 Unbillable BNS: Voice Quote - without tax Charge quotes without tax
    451 Unbillable BNS: Voice Quote - with tax Charge quotes with tax
    CREDIT CARD RESPONSE CODES
    000 Approved Credit card approved
    501 Decline/Error User authentication Failed
    502 Decline/Error Invalid tender Your merchant bank account does not support
    the following credit card type that was
    submitted
    503 Decline/Error Invalid transaction type Transaction type is not appropriate for this
    transaction. For example, you cannot credit an
    authorization-only transaction.
    504 Decline/Error Invalid amount
    505 Decline/Error Invalid merchant information Processor does not recognize your merchant
    account information. Contact your bank
    account acquirer to resolve this problem.
    512 Decline/Error Declined Please check the credit card number and
    transaction information to make sure they were
    entered correctly. If this does not resolve the
    problem, have the customer call the credit card
    issuer to resolve.
    513 Decline/Error Referral Transaction was declined but could be
    approved with a verbal authorization from the
    bank that issued the card. Submit a manual
    Voice Authorization transaction and enter the
    verbal auth code
    519 Decline/Error Original transaction ID not found The transaction ID you entered for this
    transaction is not valid.
    520 Decline/Error Cannot find the customer reference
    number
    522 Decline/Error Invalid ABA number
    523 Decline/Error Invalid account number Please check credit card number and re-submit.
    530 Decline/Error Account Lookup information Account provided found in system, however,
    Mismatch unique key provided does not match unique
    key in system.
    531 Decline/Error Account does not exist Account provided not found in system
    1102 Decline/Error Invalid expiration date Please check and re-submit
    525 Decline/Error Transaction type not mapped to this
    host
    526 Decline/Error Invalid vendor account
    527 Decline/Error Insufficient partner permissions
    528 Decline/Error Insufficient user permissions
    550 Decline/Error Insufficient funds available
    551 Decline/Error Invalid transaction returned from
    host
    552 Decline/Error Processor not available
    553 Decline/Error Credit error Please make sure you have not already credited
    this transaction, or that this transaction ID is
    for a creditable transaction. (For example, you
    cannot credit an authorization.)
    5110 Decline/Error Void error Please make sure the transaction ID entered has
    not already been voided. If not, then look at the
    Transaction Detail screen for this transaction to
    see if it has settled. (The Batch field will be set
    to a number greater than zero if the transaction
    has been settled). If the transaction has already
    settled, your only recourse is a reversal (credit
    a payment or submit a payment for a credit).
    555 Decline/Error Capture error Only authorization transactions can be captured
    556 Decline/Error Failed AVS check Address and Zip code do not match
    557 Decline/Error Cannot exceed sales cap For ACH transactions only
    558 Decline/Error CVV2 Mismatch
    800 Unbillable LNP Only Look-Up, number was found LNP Only Look-Up, number was found in the LNP
    GTT database as ported.
    801 Unbillable LNP Only Look-Up, number was not LNP Only Look-Up, number was not found in the
    found LNP GTT database, not ported.
    802 Unbillable LNP Only Look-Up, the NPANXX is not LNP Only Look-Up, the NPANXX is not a portable
    a portable range. range.
    SYSTEM DOWN
    994 Resubmit Message Format Error Message received in invalid or unrecognized
    format.
    995 Resubmit Time out Session timed out.
    996 Resubmit Connection Failure Unable to connect.
    997 Resubmit Subsystem Failure Subsystem, such as LIDB, Credit Card, etc, not
    available.
    998 Resubmit Network Failure Network Not Available
    999 Resubmit System Down System Unavailable
  • As mentioned above, the module 200 translates the LIDB codes into modified verification codes as shown in Table 2. These modified validity codes are then mapped or translated. Table 3 below provides a list of the modified validity codes which are generated following the mapping carried out by the processor module 110 to translate LIDB codes to the modified verification codes set out in Table 1.
    TABLE 3
    LIDB/LNP SOURCE TRANSLATIONS for ISP:
    Resp. Resp. LIDB rtfc
    Type In Code In ACTION ADMIN? Description type EBI Code Out
    APP 000 Approved Calling card has an Unrestricted PIN. G1 000
    APP 001 Approved Calling card has a Restricted PIN. The switch must verify g1 000
    that the DNI matches the first 10 digits of the calling card
    before placing the call.
    APP 004 Approved Collect call - No verification is required. G1 000
    APP 005 Approved Third-party call - No verification is required. G1 000
    APP 006 Approved There is a system error. S 999
    APP 008 Approved Communications Link Tests “Good.” S 999
    APP 010 Approved Commercial credit card is approved and the zip code G1 000
    matches, if the zip code was sent.
    APP 011 Approved Y Bill-to number has an Admin. Override to automatically G1 000
    approve the transaction. (Admin. Reply)
    APP 012 Approved Originating number (ANI) has an Admin. Override to G1 000
    automatically approve the transaction. (Admin. Reply)
    APP 013 Approved Dialed number (DNI) has an Admn Override to automatically G1 000
    approve the transaction. (Admin. Reply)
    APP 014 Approved Group number has an Admin. Override to automatically G1 000
    approve the transaction. (Admin. Reply)
    APP 015 Approved Commercial credit card is approved but the zip code check is CC 500
    unavailable.
    APP 016 Approved Commercial credit card is approved but the zip code check is CC 501
    unavailable. Retry later.
    APP 096 Approved Commercial credit card is approved but the zip code check is CC 502
    not supported.
    APP 018 Approved Commercial credit card is approved and the address matches CC 503
    but the zip code does not match.
    APP 019 Approved Commercial credit card is approved and the address and the CC 504
    zip code match.
    APP 020 Success LNP Only Look-Up, number was found in the LNP GTT LNP 800
    database as ported.
    APP 021 Success LNP Only Look-Up, number was not found in the LNP GTT LNP 801
    database, not ported.
    CON 050 Verify Collect call number has no block. Verify acceptance of the o1 000
    charge.
    CON 051 Verify Third-party call number has no block. Verify acceptance of O1 000
    the charge.
    CON 053 Denied Unable to authorize, Automatic Code Gapping is in effect at S 999
    the LIDB. Every third query is dropped by the LIDB.
    CON 0110 Denied Y Excessive Use - The bill-to number exceeded the high limit G3 000
    threshold in the Admin. fraud control system. (Admin.
    Reply)
    CON 055 Denied Y Excessive Bad PIN Attempts - The threshold for bad PIN O2 000
    attempts for the calling card was exceeded in the Admin.
    fraud control system. (Admin. Reply) This is the same as
    reply code 309.
    CON 060 Conditional Y Low Limit Warning - The bill-to number exceeded the low G3 000
    limit threshold in the Admin. Fraud control system. (Admin.
    Reply)
    CON 061 Conditional Y Low Limit Warning - The dialed number exceeded the low G3 000
    limit threshold in the Admin. fraud control system. (Admin.
    Reply)
    CON 062 Denied Y Excessive Use Dialed - The dialed number exceeded the high G3 000
    limit threshold in the Admin. fraud control system. (Admin.
    Reply)
    CON 063 Conditional Y No Host Still Billable - There is no LIDB check available, but G2 180
    the Customer has a billing agreement with this LEC.
    (Admin. Reply)
    CON 064 Approved Y Commercial credit card is approved but the zip code and the CC 505
    address do not match.
    CON 065 Conditional Y Low Limit Warning - The ANI exceeded the low limit G3 000
    threshold in the Admin. fraud control system. (Admin.
    Reply)
    CON 066 Denied Y Excessive Use ANI - The ANI exceeded the high threshold in G3 000
    the Admin. fraud control system. (Admin. Reply)
    CON 070 Approved Calling card has no service denial in the Card Service Denial G1 000
    Indicator field. Calling card calls may be billed to this card
    number.
    CON 071 Approved Calling card has no service denial in the Pin Service Denial G1 000
    Indicator field. Calling card calls may be billed to this card
    number.
    CON 080 Verify Collect calls - Accept intralata, Reject interlata collect calls. O1 000
    Recommend verify acceptance of the charge.
    CON 081 Verify Third-party calls - Accept intralata, reject interlata third-party O1 000
    calls. Recommend verify acceptance of the charge.
    CON 082 Verify Collect calls - Accept intralata, verify interlata collect calls. O1 000
    Recommend verify acceptance of the charge.
    CON 083 Verify Third-party calls - Verify intralata, reject interlata third-party O1 000
    calls. Recommend Verify acceptance of the charge.
    CON 084 Verify Collect call - Verify acceptance of the charge by an Operator. O1 000
    CON 085 Verify. Third-party call - Verify acceptance of the charge by an O1 000
    Operator.
    CON 086 Verify Collect call - Accept intralata charge, verify interlata charge O1 000
    with Operator.
    CON 087 Verify Third-party calls - Verify intralata charge with operator, O1 000
    reject interlata charge with Operator.
    CON 088 Verify Collect Calls: POTS Line (Business/Residential) G5 000
    CON 089 Verify Third-Party Calls: POTS Line (Business/Residential) G5 000
    CON 090 Verify BNS: Centrex Line, Collect calls - Some LECs allow billing G4 000
    to this type of line, others do not. Verify Acceptance.
    CON 091 Verify BNS: POTS Line - Residential - Message rate 1 G9 000
    CON 092 Verify BNS: POTS Line - Residential - Message rate 2 G9 000
    CON 093 Verify BNS: POTS Line - Business - flat rate G9 000
    CON 094 Verify BNS: POTs Line - Business - message rate 1 G9 000
    CON 095 Verify BNS: POTS Line - Business - message rate 2 G9 000
    CON 096 Verify BNS: POTS Line - Residential - flat rate G9 000
    DENY 100 Denied Message Format Error Message S 994
    DENY 100 Denied Message Format Error-Date format S 994
    DENY 100 Denied Message Format Error-Header Message Error S 994
    DENY 100 Denied Message Format Error-Merchant ID Error S 994
    DENY 100 Denied Message Format Error-No End of Header Indicator S 994
    DENY 100 Denied Message Format Error-Header Data Indicator, did not contain S 994
    data in each field of the Message That was represented by the
    message text map field
    DENY 100 Denied Message Format Error-PIN not numeric S 994
    DENY 100 Denied Message Format Error-Terminating Error (commercial credit S 994
    card only
    DENY 100 Denied Message Format Error-Terminating Number not numeric S 994
    DENY 100 Denied Message Format Error-Originating Number not Numeric S 994
    DENY 100 Denied Message Format Error-Charge Number not Numeric S 994
    DENY 100 Denied Message Format Error-No End Header Indicator S 994
    DENY 101 Denied Message Format Error Invalid Customer/Terminal ID S 994
    Number
    DENY 102 Denied Message Format Error Invalid Message Type S 994
    DENY 103 Denied Message Format Error Invalid Transaction Type S 994
    DENY 104 Denied Message Format Error Invalid Sequence Number S 994
    DENY 105 Denied Message Format Error Invalid Data Indicator S 994
    DENY 105 Denied Message Format Error-Header Data Indicator S 994
    DENY 107 Denied Bad PIN format. PINs must be equal to or higher than 2000. S 994
    DENY 200 Denied Calling card blocked, missing customer record - There is no S 994
    record of that calling card number in the database.
    DENY 201 Denied BNS, missing customer record - There is no record of that S 994
    line number in the database.
    DENY 202 Denied Missing BNG - There is no record of that NPANXX in the S 994
    database.
    DENY 203 Denied Non billable NXX - DPC table failure. The NPANXX does G2 180
    not have routing or allow billing, e.g. cellular. (LIDB or
    Admin. Reply)
    DENY 204 Denied Calling card blocked, screened data - A screening mechanism O2 000
    is in place at the LIDB that does not allow charges to this
    calling card.
    DENY 205 Denied Protocol converter problem - There is a problem with the SS7 S 999
    protocol converter.
    DENY 206 Denied BNS & No Calling Card Calls - No Host, Nonparticipating o2 180
    Group. This NPANXX exists but there is no LIDB host.
    (LIDB or Admin. Reply)
    DENY 207 Denied LIDB Access Denied because no queries should be sent to S 999
    this LIDB destination. (Admin. Reply)
    DENY 208 Denied Calling card blocked, Screened Data on PIN (Pin Service O2 000
    Denial Indicator) - A screening mechanism is in place at the
    LIDB that does not allow charges to this PIN.
    DENY 209 Denied External SS7 Problem - There is a format problem in the SS7 S 999
    network
    DENY 210 Denied Calling card blocked, screened data - A screening mechanism O2 000
    is in place at the LIDB that does not allow charges to this
    calling card.
    DENY 211 Denied Calling card is blocked because it has a bad PIN or the PIN O2 000
    does not match database information.
    DENY 211 Denied Unexpected Data Value, Calling card blocked, Bad PIN - O2 000
    This means a bad PIN was used or there is no PIN on file.
    DENY 212 Denied Calling card blocked, PIN Excessive Use at LIDB Owner. - G3 000
    The PIN exceeded the high threshold in the LIDB fraud
    control system
    DENY 213 Denied Vacant BNG - There are no working lines in the NPANXX. G2 181
    DENY 214 Denied No Collect calls - Collect calls are not allowed to this line O2 000
    number.
    DENY 215 Denied No Third-party calls - Third-party calls are not allowed to this O2 000
    line number
    DENY 216 Denied BNS: LEC Public - Standard Interface (functions controlled G10 303
    by the network) - Postpay Overtime
    DENY 296 Denied BNS: Coinless (non IPP fka COCOT) G10 313
    DENY 218 Denied BNS: semi-public phone - No Collect or Third-party calls are G10 309
    allowed to this line number.
    DENY 219 Denied Spare - This LIDB response is not in use at this time. AV 180
    DENY 220 Denied Time-out, No response from Host - A response was not S 180
    received from the host database within 4 seconds for a Telco
    query or 12 seconds for a Bank card query. (LIDB or Admin.
    Reply)
    DENY 221 Denied BNS Data unavailable, Error Message, No Host - No collect S 180
    or third-party calls should be allowed to this line number.
    DENY 222 Denied Calling card Data unavailable, Error Message, No Host - No S 180
    calling card calls should be allowed to this line number.
    DENY 223 Denied BNS & Calling card, screened response LIDB - A screening O2 000
    mechanism is in place at the LIDB that does not allow
    charges to this account number.
    DENY 224 Denied LIDB Misroute - The query was routed to the wrong LIDB. S 999
    DENY 225 Denied Reject, Reroute - The LIDB could not read the format of the S 994
    query.
    DENY 226 Denied Unexpected Component - The LIDB cannot interpret the S 994
    format of the query.
    DENY 227 Denied UDTS, SS7 Network problem - There is an SS7 network S 999
    problem.
    DENY 228 Denied BNS: Personal Communication Service (PCS) G8 231
    DENY 229 Denied BNS: Mobile G8 231
    DENY 230 Denied Not Billable - The Customer does not have a billing G2 180
    arrangement with the LEC for this NPANXX (OCN On-Net
    Screening).
    DENY 231 Denied BNS: LEC Prepaid Telecommunications Card Station G10 310
    DENY 232 Denied Feature Group A (FGA) G4 000
    DENY 233 Denied BNS: LEC Public - Alternate Interface (functions controlled G10 302
    by set)
    DENY 234 Denied BNS: LEG Public - Special Billing - Postpay Overtime G10 306
    (functions controlled by the network)
    DENY 235 Denied BNS: LEC Public - Special Billing - Prepay Overtime G10 307
    (functions controlled by the network)
    DENY 236 Denied BNS: Public - Incompatible Network Interface (interface G10 300
    other than standard or alternate)
    DENY 237 Denied BNS: IC Public - Alternate Interface G10 304
    DENY 238 Denied BNS: IPP (fka COCOT) - Standard Interface 311
    DENY 239 Denied BNS: Pager G8 230
    DENY 241 Denied General, Reject - The LIDB could not read the format of the S 994
    query.
    DENY 242 Denied Invoke, Reject - The LIDB could not read the format of the S 994
    query.
    DENY 243 Denied Return Result, Reject - The LIDB could not read the format S 994
    of the query.
    DENY 244 Denied Return Error, Reject - The LIDB could not read the format of S 994
    the query.
    DENY 245 Denied Transaction Portion, Reject - The LIDB could not read the S 994
    format of the query.
    DENY 246 Denied BNS: Vacant Number - There is no line number assigned. G2 180
    DENY 247 Denied BNS: Disconnected without referral - The line number was G6 240
    disconnected with no referral to a new line number.
    DENY 248 Denied BNS: Changed to non-published number - The line number o5 000
    was changed to a non-published number.
    DENY 250 Denied No Collect Calls, Screened Data - A screening mechanism is O2 000
    in place at the LIDB that does not allow charges to this line
    number.
    DENY 251 Denied No Third-party calls, Screened Data - A screening O2 000
    mechanism is in place at the LIDB that does not allow
    charges to this line number.
    DENY 252 Denied BNS: Screened Data - A screening mechanism is in place at G7 191
    the LIDB that does not allow charges to this line number.
    DENY 253 Denied BNS: Screened Data - A screening mechanism is in place at G7 191
    the LIDB that does not allow charges to this line number.
    DENY 2110 Denied BNS & No Calling Card, Unavailable network resource - O2 411
    This line or card number is not in the database.
    DENY 255 Denied BNS: Screened Data - A screening mechanism is in place at G7 191
    the LIDB that does not allow charges to this line number.
    DENY 256 Denied BNS: Being changed - The line number is being changed, it G6 241
    may not yet be connected.
    DENY 257 Denied BNS: May not yet be connected - The line number may be G6 243
    new, it may not yet be connected.
    DENY 258 Denied BNS: Temporarily disconnected - The line number is G6 244
    temporarily disconnected.
    DENY 259 Denied BNS: Disconnected, calls being taken by operator - The line G6 245
    number is temporarily disconnected, the operator is taking
    calls.
    DENY 260 Denied BNS: Temporarily removed from service - The line number G6 244
    is temporally removed from service.
    DENY 261 Denied BNS: Not in service for incoming calls - This line number G2 182
    cannot accept incoming calls.
    DENY 262 Denied BNS: Temporarily disconnected at customer request without G6 245
    referral - The line number is temporarily disconnected at the
    request of the customer without referral.
    DENY 263 Denied BNS: Temporarily disconnected at customer request with G6 246
    referral - The line number is temporarily disconnected at the
    request of the customer with referral.
    DENY 264 Denied BNS: Changed with referral to new number - The line o5 000
    number was changed. A referral to another line number is in
    place.
    DENY 265 Denied Calling card blocked, PIN Nonpayment - The calling card is O2 000
    blocked because of nonpayment.
    DENY 266 Denied Calling card blocked, Service Restriction on PIN - There is a O2 000
    service restriction on this PIN.
    DENY 267 Denied Calling card blocked, no PINs assigned. There is no PIN O2 000
    assigned to this calling card/line number.
    DENY 268 Denied Calling card blocked, service denial - There is a service O2 000
    restriction on this calling card.
    DENY 269 Denied Calling Card - The calling card is a CIID (proprietary card) O2 000
    for which there is no host.
    DENY 270 Denied BNS: Unexpected Data Value - No Collect or Third-Party S 994
    Calls are allowed.
    DENY 272 Denied LIDB/CCC Response Time-out - A response was not S 180
    received from the host database within 4 seconds for a Telco
    query and 12 seconds for a Bank query.
    DENY 273 Denied No Collect Calls at Customer Request - The end user O2 000
    customer requested the block for collect calls to this line
    number.
    DENY 274 Denied BNS & No Calling Card Calls: Screened data. O2 000
    DENY 275 Denied BNS: Hotel/Motel Auto Quote - with tax G4 000
    DENY 276 Denied BNS: Dormitory Line G4 225
    DENY 277 Denied BNS: Hotel/Motel Auto Quote - without tax G4 000
    DENY 278 Denied BNS: PBX Line G4 221
    DENY 279 Denied BNS: Prison (IPP fka COCOT) G10 316
    DENY 280 Denied BNS: WATS Line G4 222
    DENY 281 Denied No Third-party calls at Customer Request - The end user O2 000
    customer requested the block for third-party calls to this line
    number.
    DENY 282 Denied BNS: LEC Public - Standard interface - Prepay Overtime G10 301
    DENY 283 Denied BNS: Coinless (IPP fka COCOT) G10 314
    DENY 284 Denied BNS: IC Public - Standard Interface G10 305
    DENY 285 Denied BNS: Voice Quote - without tax o6 450
    DENY 286 Denied BNS: Voice Quote - with tax o6 451
    DENY 287 Denied BNS: IPP (fka COCOT) - Alternate Interface G10 312
    DENY 288 Denied BNS: Hospital G4 226
    DENY 289 Denied BNS: Prison (non-IPP fka COCOT) G10 315
    DENY 290 Denied BNS: LEC Semi-Public G10 308
    DENY 291 Denied BNS: Subsystem Congestion S 180
    DENY 292 Denied BNS: Subsystem Failure S 180
    DENY 293 Denied BNS: No translation for address of such nature S 180
    DENY 294 Denied BNS: Unequipped User S 999
    DENY 295 Denied BNS: Network Failure S 180
    DENY 296 Denied BNS: Network congestion S 999
    DENY 297 Denied BNS: Cellular (cellular is distinct from mobile) G8 231
    DENY 298 Denied BNS and Calling Card - Although the NPANXX belongs to G4 228
    SWBT the end-user account number is no longer is a SWBT
    customer. The line number now belongs to another local
    service provider.
    DENY 299 Failure LNP Only Look-Up, the NPANXX is not a portable range. LNP 000
    DENY 301 Denied Y Denied Originating Number (ANI) - The ANI has an Admin. G2 183
    block to automatically decline all attempts from this line
    number. (Admin. Reply)
    DENY 302 Denied Y Terminating Number (DNI) has an Admin. block to G2 182
    automatically decline all attempts to this line number.
    (Admin. Reply)
    DENY 303 Denied Y Calling card has an Admin. block to automatically decline all G2 000
    attempts to this line number. (Admin. Reply)
    DENY 304 Denied Y Collect Number has an Admin. block to automatically decline G2 000
    all attempts to this line number. (Admin. Reply)
    DENY 305 Denied Y Third Party Number has an Admin. block to automatically G2 000
    decline all attempts to this line number. (Admin. Reply)
    DENY 306 Denied Y Commercial credit card has an Admin. block to automatically G2 000
    decline all attempts to this line number. (Admin. Reply)
    DENY 307 Denied Y Group Number has an Admin. block to automatically decline G2 000
    all attempts from this group. (Admin. Reply)
    DENY 308 Denied Y Global Negative Database Block - There is an Admin. block G2 000
    in the Global Negative Database to this line number for the
    Audiotext Industry. (Admin. Reply)
    DENY 309 Denied Y Excessive calling card PIN hits - The threshold for bad PIN G2 000
    attempts for a calling card was exceeded in the Admin. fraud
    control system (Admin. Reply). This is the same as reply
    code 055.
    DENY 400 Denied Commercial credit card, Invalid Commercial credit card - 506
    This is not a valid commercial credit card account number. It
    failed the MOD 10 check. Also an invalid amount, invalid
    date or a format error may cause this response. (Host or
    Admin. Reply)
    DENY 401 Denied Commercial credit card, Call issuer - The authorization 507
    attempt triggered a flag in the fraud control system of the
    issuing bank, Banknet or VISAnet.
    DENY 402 Denied Commercial credit card, Confiscate card - No billing is 508
    allowed to this account number. If possible confiscate this
    card.
    DENY 403 Denied Commercial credit card, Authorization Declined - No billing 509
    is allowed to this account number.
    DENY 404 Denied Commercial credit card, Unable to Validate Account Number - 510
    There is problem in authorizing this account number.
    DENY 405 Denied Commercial credit card, Card expired - No billing is allowed 511
    to this account number because the card has expired
    DENY 406 Denied Commercial credit card - Invalid Merchant ID 512
    DENY 408 Denied Commercial credit card, Invalid card and Address (zip code) - 513
    Both the account number and the address or zip code are
    invalid. Do not allow billing to this account number.
    DENY 409 Denied Commercial credit card, System Problem - There is a 514
    technical problem with the authorization system of the
    issuing bank, Banknet or VISAnet.
    DENY 420 Denied Commercial credit card, Over withdrawal limit - This account 515
    has exceeded the withdrawal threshold in the authorization
    system of the issuing bank
    DENY 421 Denied Commercial credit card, Over credit limit - This account has 516
    exceeded the credit threshold in the authorization system of
    the issuing bank
    DENY 422 Denied Commercial credit card, Lost card, Confiscate - This 596
    account number was reported lost. No billing is allowed to
    this account number. If possible confiscate this card.
    DENY 423 Denied Commercial credit card, Stolen card, Confiscate card - This 518
    card was reported stolen. No billing is allowed to this
    account number. If possible confiscate this card.
    DENY 424 Denied Commercial credit card, Invalid Pin - This means a bad PIN 519
    was used.
    DENY 425 Denied Commercial credit card, Allowable Number of PIN Tries 520
    Exceeded - The threshold for bad PIN attempts for a calling
    card was exceeded in the authorization system of the issuing
    bank, Banknet or VISAnet.
    DENY 426 Denied Duplicate transaction. The Authorization host considers this 521
    a duplicate transaction.
  • In the embodiment of the invention depicted in the drawings, regardless of the type of service provider or the type of validation request, all clients or vendors 22 typically need a profile so that the process or method carried out by the module 200 knows how to treat the request. The client or vendor profile is set up in a database which includes the indicators that are set for the type and tests for each request which will be subsequently received from the vendor.
    Client or Vendor Profile Table
    Fields Data Type Key
    Name Char(10)
    Client Char(4) Primary
    Product Char(3)
    Transtype Char(3)
    BTN_vs_ANI Null or not
    Global_Offnet Null or not
    Client_Offnet Null or not
    Product_Offnet Null or not
    Calling_Card_Offnet Null or not
    Plan_Offnet Null or not
    ONNET Null or not
    CLEC Null or not
    Block42 Null or not
    Unbill Null or not
    Cancel Null or not
    Smart_LIDB Null or not
    Area_Code_Split Null or not
    Zip Null or not
    BNA Null or not
    BNA_AVAIL Null or not
    Threshold Null or not
    Client_Bad_ANI Null or not
    Global_Bad_ANI Null or not
    Product_Bad_ANI Null or not
    NON-PAY Null or not
    Goodwill Null or not
    Return_To_Sender Null or not
    Credit_Check Null or not

    Note:

    Some tests are required for certain validation types.
  • In certain embodiments, the client or vendor profile is used to determine which validation request type to convert from or to, which validation checks should be performed on the ANI/BTN for the particular purchase event, which checks are to be performed for the pre-billing validation event at the time of billing, and the billing record conversion specifics for that client or vendor. Thus, the facility 28 may customize is validation procedures to suit a specific client or vendor.
  • For the both the validation events, the client profile check is typically performed in facility 28 prior to carrying out the validity checks. For example, the customer profile check may be included in step 98 (see FIG. 13) and step 142 (see FIG. 14). The customer profile includes client specific information which may determine the nature and extent of the validation process. Accordingly, the profile may be checked as soon as the record is received from a registration module or the customer management system 58. In use, a profile table is queried to identify the validation checks to be performed by the module 30 and the checks may differ between an initial purchase event or transaction and an associated subsequent billing event at the end of a bill cycle. These checks may, dependent on the client profile, include checking if the ANI is the same as the BTN, if the subscriber line is listed in OFFNET database 222, in the UNBILLS database 232, in the Blocking databases 228,230, in the CLEC database 226, in the LIDB database 252, in the address verification database 244, or in databases including data on previous credits, new lines, business lines area codes, area code changes, or the like.
  • Additionally, the client profile is typically checked to see which billing record should be written for inclusion on the phone bill for that particular purchase. This may occur as the first part of step 218 in FIG. 15 and step 260 in FIG. 17.
  • The client profile can also be used to determine the type of billing record to convert from and the type to convert to for inclusion the telephone account 34 for the purchase or transaction. For example, the types of billing records may include a 425001 record for a monthly recurring charge; 010101, 010105, 010102, 010116 type records for detailed, usage-based events; and 415001, 410101, 410105, 410102, 410116 records for the credit records.
  • An example of software tables for implementing the steps in the method set out in the flow diagrams shown in FIGS. 17 to 19 are shown below.
  • The first table shows the steps in the BTN test descriptions process. Typically, a set of core tests is run for each client. Additionally, clients may have some configuration options to identify the tests that best fit their program.
    PROCESS TESTs PURPOSE
    BILLABLE BTN TESTs
    VAL/Pre-bill Client profile Client profile for each id for BTN validation process test flags.
    VAL only ANI = BTN Determines if originating number = BTN input by caller.
    VAL/Pre-bill Invalid # OFFNET Ids Invalid NPAs & NXXs
    VAL/Pre-bill Global OFFNET Ids (NPA)NXX & OCN combinations where there is not a B&C agreement
    VAL/Pre-bill Product OFFNET Ids (NPA)NXX & OCN combinations where the traffic type is not approved to bill
    (Jul. 24, 2001: MRC only for NECA and Illuminet Only)
    VAL/Pre-bill Client OFFNET Ids (NPA)NXX & OCN combinations where there the Client id (7###) is not
    approved to bill
    VAL/Pre-bill Special Calling Card Ids (NPA)NXX & OCN combinations of special calling card #s for non-calling card
    OFFNET traffic that are unable to be billed
    VAL/Pre-bill Plan OFFNET Ids (NPA)NXX & OCN combinations where a Client Plan is not approved to bill
    VAL/Pre-bill ONNET Ids (NPA)NXX & OCN combinations where there are B&C agreements
    VAL/Pre-bill CLEC Ids (NPA)NXX-xxxx's are not billable due to CLEC for all Clients.
    VAL/Pre-bill 4250 BLOCK Ids (NPA)NXX-xxxx's that have a 4250 billing block
    (for MRC only)
    VAL/Pre-bill UNBILL Ids (NPA)NXX-xxxx's that have unbilled previously for all Clients
    VAL/Pre-bill Block & Cancel - Ids (NPA)NXX-xxxx's that requested a Block and/or Cancel; usually institutional
    GLOBAL
    VAL/Pre-bill Block & Cancel - Client Ids (NPA)NXX-xxxx's that requested a Block and/or Cancel for a particular Client id
    Specific
    VAL/1st + n Val Code Cache Ids (NPA)NXX-xxxx & Return Code combinations for previous request
    Pre-bill
    VAL/1st Pre- LIDB Validity Test To determine the billable status of the return code from the LIDB dip
    bill
    VAL/1st Pre- LIDB CLEC RAO Ids RAOs that belong to CLECs
    bill
    VAL/1st Pre- LIDB CLEC OCN Ids known CLEC OCNs
    bill
    VAL/1st Pre- LIDB State Specific To determine if the returned LIDB code is a state specific code and then a conversion
    bill Conversion to the billable OCN for the ONNET check
    VAL/1st Pre- LIDB ONNET Ids billable (NPA)NXX & returned OCN combinations
    bill
    ALL VAL Trans Log Log of each validation request and response by Client ID
    BTN CREDIT SCORING
    VAL/Pre-bill AREA CODE Change Provides the new area code for the line number while in permissive dialing period.
    indicator
    Val ZIP MATCH ZIP matches zip codes for (NPA) NXX (not in production as of 6/01)
    VAL/Pre-bill ANI WATCH -CLIENT (NPA)NXX-xxxx's where there a refund/chargeback has been issued previously
    (SOURCE: all) for this Client ID
    VAL/Pre-bill ANI WATCH -CLIENT (NPA)NXX-xxxx's where there a refund has been issued previously for this Client
    (SOURCE: client) ID
    VAL/Pre-bill ANI WATCH -CLIENT (NPA)NXX-xxxx's where there a chargeback/bad debt has been issued previously
    (SOURCE: ebi/telco) for this Client ID
    VAL/Pre-bill ANI WATCH - (NPA)NXX-xxxx's where there a refund/chargeback/bad debt has been issued
    GLOBAL previously from CLIENT, ebi or telco
    (SOURCE: all)
    VAL/Pre-bill ANI WATCH - (NPA)NXX-xxxx's where there a refund/chargeback/bad debt has been issued
    PRODUCT previously for the same product
    (SOURCE: all)
    VAL Address Verification Not Available
    TEST BEFORE FIRST BTN BILLING
    VAL/Pre-bill LEC CARE FEED Determines if the ILEC owns the Acct. for billing
    VAL/Pre-bill Biz vs Res Determines the commercial or consumer status for credit score
    Example TESTs
    VAL/Pre-bill Threshold by Client Determines whether the BTN has met a Client specific threshold
    VAL/Pre-bill LEC PROV feed To determine if LEC owns Acct
    VAL/Pre-bill Credit Check Credit header files check from Credit source
    VAL/Pre-bill New within 90 days Determines if BTN is less than 90 days old; affects credit score
  • ON/OFFNET Family Tables (Billing Coverage)
  • The OFFNET table family contains OCN & NPA_NXX combinations where billing is not approved. If found, the BTN does not continue on the validation path.
    Fields Data Type Key
    Invalid # OFFNET Table
    NPA_NXX Numeric(6) Primary
    OFFNET Global Table
    NPA_NXX Numeric (6) Primary
    OFFNET Product Table
    OCN Int(4)
    NPA_NXX Numeric(6) Primary
    NSP_Product Varchar(10) Primary
    OFFNET Client Table
    OCN Int(4) Primary
    Client ID Char(4) Secondary
    Special Calling Card OFFNET Table
    OCN Int(4)
    NPA_NXX_xxxx Numeric(10) Primary
    Plan OFFNET Table
    Client id Char(4) Primary
    OCN Int(4) Primary
    NPA_NXX Numeric(6) Primary
    NSP_Plan Char(3) Primary
  • The ONNET table determines if an NPA_NXX & OCN combination can be found among the billable combinations. In this case a match, allows the BTN to move further on the validation path. A no match will return a failure.
    ONNET Table
    Fields Data Type Key
    OCN Numeric(4)
    NPA_NXX Numeric(6) Primary
  • The CLEC table consists of CLECs that the proprietor, or user of the module 200, does not have billing contracts with. This table is specific to the line number. Sources dictate the fields that will be present for the record. A match here is considered a fail and does not continue.
    CLEC Table
    Fields Data Type Key
    BTN Numeric(10) Primary
    Julian Char(3)
    Year Char(2)
    Date DateTime
    OCN Int(4)
  • The 4250 Block table consists of specific line numbers that cannot be billed for 4250-01 record types. A match in this table stops the validation movement.
    4250 Block Table
    Fields Data Type Key
    BTN Numeric(10) Primary
    Julian Char(3)
    Year Char(2)
    Date DateTime

    BILL CONTROL Family Tables
  • The Unbills or unbillable table holds all the BTNs that have been sent to a subscribers bill page but could not be placed on the bill page for various reasons. A match here halts the validation sequence for the subject BTN.
    Unbill Table
    Fields Data Type Key
    BTN Numeric(10) Primary
    Client id Int(4) Secondary
    Product VarChar(3) Tertiary
    Date DateTime
    Reason Code AlphaN(2)
  • Block and cancel tables identify BTNs that have requested a permanent or a Client specific block for billing. A match sends a failed response.
    Fields Data Type Key
    Block & Cancel - Global Table
    BTN Numeric(10) Primary
    Date DateTime
    Block & Cancel - Client Specific Table
    BTN Numeric(10) Primary
    Date DateTime
    Client id Numeric(4) Secondary
  • Validation Cache is a table that holds responses in order not to process duplicates (e.g., Submit pressed 10 times). A match here will return the code stored from a previous request.
    Validation Cache Table
    Fields Data Type Key
    BTN Numeric(10) Primary
    Response Char(3)
    Date DateTime
  • LIDB Family Tables
  • LIDB is a third party that supplies information to the phone line number level. The module 30 typically tests and stores as many relevant fields as can be requested in a transaction.
    LIDB Codes Table
    Fields Data Type Key
    LIDB Char(3) Primary
    Description Char(100)
    RFC Char(3)
    ISP Char(3)
    OSP Char(3)
    CCC Char(3)
    LDD Char(3)
    CRC Char(3)
  • The LIDB Validity Table translates the LIDB code into a billable or non-billable response according to predefined business rules. A fail here will halt the validation for the request.
    LIDB Validity Translation Table
    Fields Data Type Key
    BTN Numeric(10) Primary
    Date DateTime
    LIDB_Code Char(3)
    OCN Char(4)
    TransType Char(3)
    Updated bit
    RAO Char(3)
  • The State specific table is a conversion from a true OCN to a known State Specific OCN that is billable. A match here will trigger the conversion, the BTN continues in the validation process.
    LIDB State Specific OCN Table
    Fields Data Type Key
    ST_OCN Numeric (4) Primary
    Billable_OCN Numeric (4)
  • The transaction log is the history of each transaction request and response that is processed through the validation system.
    VAL Transaction Log Table
    Fields Data Type Key
    CLIENT ID Int(3)
    ANI Numeric(10)
    LidbCode Char(3)
    Date DateTime Primary
  • The TPM indicates that an NPA is in the permissive dialing period. A match here appends the record with the updated number for a record update.
    Fields Data Type Key
    TPM Change Table
    NPA_NXX Numeric (6) Primary
    DATE DateTime
    TPM Delete Table
    NPA_NXX Numeric (6) None
    DATE DateTime None

    * See Exhibit A
  • Validation Table Maintenance
  • TABLE LOAD
    TABLE SCHEDULE SOURCE HOW
    Client profile Adds & changes CSA Manual
    ANI = BTN NA NA NA
    Invalid # OFFNET Adds & changes Rejects/Unbills* Manual
    Global OFFNET 2 × weekly CYCLE OFFNET Full Replace
    Thurs for Mon cycle P:/WC30/FILES/ONOFF
    Tues for Thurs cycle CIC: 903
    Product OFFNET Fridays Client Directory Full Replace
    Cust7000 Directory
    Client OFFNET Fridays Client Directory Full Replace
    CYCLE files
    Load for each client id.
    Special Calling Card Fridays CYCLE OFFNET Full Replace
    OFFNET P:/WC30/FILES/ONOFF
    CIC: 903
    Plan OFFNET Adds & changes NA Manual
    ONNET 2 × weekly CYCLE ONNET Full Replace
    Thurs for Mon cycle P:/WC30/FILES/ONOFF
    Tues for Thurs cycle CIC: 903
    CLEC1 Mondays CLEC MASTER* Incremental adds
    CLEC2 as process LIDB responses Fails for LIDB OCN/RAO tests Insert with source
    CLEC3 as process BNA responses TCSI 2618s, 2619s codes that fail for Insert with source
    BNA
    4250 BLOCK Mondays Block42 Master Incremental adds
    UNBILL Mondays Unbill Master from UB1s Incremental adds
    Block & Cancel - Mondays INQ file Incremental adds
    GLOBAL
    Block & Cancel - Client Mondays INQ files for Clients Incremental adds
    Specific
    Val CACHE as process LIDB requests LIDB requests Insert new
    LIDB Validity Test NA NA NA
    LIDB CLEC RAO as process LIDB requests Code 998 only (new Telcordia source) TBD
    LIDB CLEC OCN As process LIDB requests P:OCN.dat Full replace
    LIDB State Specific Adds & changes NA manual
    VAL Trans Log Adds NA All adds
    AREA CODE Change Adds TPM All adds
    indicator

    *See Exhibit B for Billing rejects and Unbills codes that are loaded into tables.
  • TABLE PURGE
    TABLE SCHEDULE TRIGGER HOW
    Client profile changes NA manual
    ANI = BTN NA
    Invalid # OFFNET changes NA manual
    Global OFFNET See load See load Full replace
    Product OFFNET See load See load Full replace
    Client OFFNET See load See load Full replace
    Special Calling Card See load See load Full replace
    OFFNET
    Plan OFFNET See load See load Full replace
    ONNET See load See load Full replace
    CLEC 90 days Insert date Delete from table
    4250 BLOCK 180 days Delete from table
    UNBILL OCN Moratorium Insert date and elapsed time Delete from table
    Block & Cancel - No purge Delete from table
    GLOBAL
    Block & Cancel - Client Every 6 months From insert date Delete from table
    Specific
    VAL CACHE >2<30 days; >180 From insert date Delete from table
    days
    LIDB Validity Test As changes NA Manual
    LIDB CLEC RAO See load NA Full replace
    LIDB CLEC OCN See load NA Full replace
    VAL Trans Log No purge
    AREA CODE Change Monthly Completion of Permissive TPM deletions
    indicator Dialing period

    *See Exhibit C OCN Moratorium schedule.

    Exhibit A
    Example Tables
  • Zip to NPA_NXX source allows for best 3 zips for an NPA_NXX combination. Tests show a 70% match rate. This rate has been improved by matching to position 1-3 of the Zip. The low match rate combined with the fact that a BTN is not a portable instrument, this test is not recommended for BTN validation.
    Zip Match Table
    Fields Data Type Key
    NPA_NXX Numeric(6) Primary
    ZIP1 Numeric(5) None
    ZIP3 Numeric(5) None
    ZIP3 Numeric(5) None
  • The following tests are optionally carried out in other embodiments of the invention.
    ANI WATCH Table
    Fields Data Type Key
    BTN Numeric(10) Primary
    NSP_Product Char(5) None
    Client id Numeric (3) None
    DATETIME Numeric (4) None
    SOURCE Numeric (6) None
  • The ANI Watch has BTNs that have been given an adjustment for charges by the Client, proprietor or user of the module 200 or the Telco. This is to help the client determine the credit score for the BTN.
    Fields Data Type Key
    Billing Name and Address Table
    Name Varchar(30) None
    Address1 Varchar(30) None
    Address2 Varchar(30) None
    Address3 Varchar(30) None
    City Varchar(20) None
    State CHAR(2) None
    Zip+4 Numeric (10) None
    BTN Numeric (10) None
    DATE DateTime None
    Source Varchar(20) None
    BTN Thresholding Table
    BTN Numeric (10) None
    DATE DateTime None
    Client ID Numeric(3) None
    eBi RESPONSE CODE Char(3) None
    NSP_Product Char(10) None
    Total Int(4) None

    Exhibit B
  • Loaded Reject and Unbill Codes
    Reject LOAD
    Codes Reject Code Description in DB? DB? PURGE?
    15 ORIGINATING NXX INVALID (NXX = 555 OR 976) Y Invalid OFFNET N
    44 BILLING NXX INVALID (NXX = 555 OR 976) Y INVALID N
    48 REFUSE TO PAY/END USER REJECT Y B&C NORMAL
    74 LEC REQUESTED BLOCK Y B&C NORMAL
    93 REGULATORY BLOCK Y B&C NORMAL
    94 INTRASTATE LEC BLOCK Y B&C NORMAL
    95 ANI BLOCK Y B&C NORMAL
    98 NON-LOCAL INTRASTATE BLOCK Y B&C NORMAL
    LOAD in
    Unbill Codes Unbill Code Description DB? DB? PURGE?
    M0 SHARED NPA-NXX (CLEC) Y CLEC 90 DAYS
    12 ORIG NPA/NXX NOT ON TPM Y Invalid OFFNET NEVER
    15 ORIG NXX INVALID (NXX = 555 OR 976) Y Invalid OFFNET NEVER
    16 ORIG NPA INVALID Y Invalid OFFNET NEVER
    30 TERM NPA = 800 Y Invalid OFFNET NEVER
    44 BILLING NXX INVALID (NXX = 555 OR 976) Y Invalid OFFNET NEVER
    AS INVALID NPA CODE Y Invalid OFFNET NEVER
    18 ORIG NUM INVALID Y UNBILL OCN
    34 TERMINATING NUMBER INVALID Y UNBILL OCN
    36 SPECIAL BILLING NBR - AT&T ONLY Y UNBILL OCN
    37 SPECIAL BILLING NBR - CINCINNATI BELL ONLY Y UNBILL OCN
    38 SPECIAL BILLING NUMBER INVALID Y UNBILL OCN
    41 BILLING NPA/NXX IN SPECIAL BILL NBR NVALID Y UNBILL OCN
    59 SUSPECTED FRAUD Y UNBILL OCN
    A1 SUSPECTED FRAUD NUMBER Y UNBILL OCN
    A7 INVALID BILL TO COIN ACCOUNT Y UNBILL OCN
    A8 NO ACCOUNT Y UNBILL OCN
    B0 NO ACCOUNT AFTER INVESTIGATION Y UNBILL OCN
    D6 INVALID BILLING NUMBER Y UNBILL OCN
    E6 CALLS OVER $999.99 Y UNBILL OCN
    F1 BILLED TO CELLULAR/MOBILE NUMBER Y UNBILL OCN
    G1 ACCOUNT IN WRITE-OFF STATUS Y UNBILL OCN
    H8 REBILL - NO LONGER BILLABLE BY PB Y UNBILL OCN
    K2 TOLL BILLING RESTRICTION Y UNBILL OCN
    U0 DENY ALL KNOWLEDGE (DAK) Y UNBILL OCN
    U6 END-USER ACCOUNT IN FINAL STATUS Y UNBILL OCN
    K4 LEC INITIATED BILL BLOCK Y UNBILL OCN
    L6 DENIAL STATUS RESTRICTION (891/CIID) Y UNBILL OCN
    L7 DISCONNECTED ACCOUNT DUE TO NONPAYMENT Y UNBILL OCN
    V7 RESTRICTED ACCOUNT Y UNBILL OCN
    A9 EC DOES NOT HAVE BILLING ARRANGEMENT WITH IC Y UNBILL OCN
  • Exhibit C
    OCN PURGE SCHDEULE
    Days NAMES OCNS
    90 Ameritech, Pac Bell, Nevada 9321, 9323, 9325, 9327,
    Bell, SNET, SWBT, Bell 9329, 9740, 9742, 9147, 9102,
    Atlantic, Nynex, Bell South 9104, 9206, 9208, 9210, 9211,
    9212, 9213, 9214, 9496
    120 Sprint United 0341, 0470, 832, 9993
    180 CBT, GTE, NECA, Illuminet, All others
    Alltel, Citizens, Qwest, default
  • Unlike conventional use of the LIDB database that uses the LIDB data to obtain information on a destination/termination or recipient location or subscriber unit, the module 200, in accordance with the invention, uses the industry standard LIDB database to obtain relevant information on the initiating subscriber line 96. The subscriber line reference data obtained from the LIDB database is then processed to generate modified validity codes, which provide a vendor with data to facilitate deciding whether or not a transaction should be processed. The LIDB/LNP database is queried as if a collect call event is occurring and a call is thus mimicked. The processing of the transaction typically involves communicating the relevant transaction data to a folder of the subscriber's account with a relevant Telco. The method of, and module 200 for, validating the billing account associated with the subscriber line allows, for example, a subscriber line to be used to validate and conclude a transaction instead of using a conventional payment techniques such as a credit card, debit card, bank account details or the like.
  • A current industry-wide problem is the lack of ability of a service provider to identify when a line subscriber has switched his service to a CLEC since the service provider may not have an existing billing arrangement with such a CLEC and may also not have a source for the BNA to allow for a direct billing solution. LNP databases were originally established for the purpose of directing call routing activities among facilities-based carriers and most telephone numbers ported to a CLEC do not involve a facility change (the CLEC may be simply reselling the incumbent LEC's facilities). This means that, for billing decision purposes, LNP queries usually provide an incorrect response.
  • The LNP queries are enhanced by analyzing and interpreting other field elements included within the query response. Specifically, certain values or, in some cases, the absence of certain values, in the Operating Company Number (“OCN”) and/or the Regional Accounting Office (“RAO”) fields, allows further accuracy in the validation response. While the definitions of the OCN and RAO field elements can be obtained from industry sources, their interpreted use in the validation process is unique to the present invention. Use of these additional data elements can improve the reliability of the validation event.
  • LNP results may be supplemented with CARE queries in LEC regions where LNP results are inadequate and CARE costs are not otherwise prohibitive based on the retail price of the underlying service. CARE provides a reliable result on CLEC-ported numbers since its basic purpose is to provide subscriber account information (such as billing name and address). Once a number is ported to a CLEC, the incumbent LEC no longer has subscriber responsibility and will, therefore, return an “unavailable” response, even if the LEC's dial-tone facility is still being utilized. This negative response is then used to generate a “deny” status on the subscriber based on the current lack of CLEC billing support.
  • The validation process is also supplemented through the use of internal databases built from information gathered throughout the billing and collection process.
  • It is important to appreciate that all of the steps in the method executed by the module 200 need not be executed in real time. Typically, after the approval code 000 has been generated by the module 200 at step 334 the module 200 terminates its pre-validation check routine as shown at step 336. At this point the module 200 may merely provide pre-validation data or verification data to indicate to the vendor 22 if the subscriber line 96 is billable. Thus the module 200 may, in a first interaction with the vendor 22 provide pre-validation data, and in a second interaction process billing information. During the processing of billing information the validation process may once again be executed. In certain embodiments, the first interaction may be in the form of a registration process during which the validation procedure is carried out to register a subscriber line 96. The vendor 22 may then conduct numerous transactions with subscriber and subsequent validation checks on the subscriber line may then only be carried out on a periodic basis as described above.
  • After the validation code has been sent to the vendor 22, and the pre-validation procedure has been complete, the module 200 then carries out the fraud checks on a non-real time basis (usually during the next 48 to 72 hours) as shown in steps 340 to 344. The information obtained during the fraud control checks, if necessary, is used to update the various databases. In particular, after a BTN has been successfully validated but before a billing event takes place, the CARE investigation steps 340 to 344 are executed. The module 200 is typically arranged to interrogate offsite CARE databases and the results of the enquiry are stored in the CARE database 246. Checks on the data received from the CARE databases are then performed whereafter one or more of the other databases may be updated with the results. For example, the CARE database 246 may be updated, new within 90 days information, business indicator information, or the like. CARE codes 2618 and 2619 typically indicate that the BNA is not available and that the LEC no longer owns the account.
  • The updating of the databases following the CARE investigation allows enhanced future checks by the module 200 in a subsequent pre-validation procedure or subsequent registration event validation event. The updated information may be provided to the vendor 22. However, if the BTN information returned from the CARE database 246 does not meet predefined criteria, the other databases of the module 200 are not updated.
  • When a purchase validation event or billing event is declined, fails, unbillable or is negative event for any reason, the purchaser is preferably apprised. The manner in which the failure is treated depends upon the point in time and the reason the transaction validation or billing event fails.
  • In certain embodiments, a business rule table drives the treatment method and course based on when the failed event occurred during the validation process and the reason for the failure. With a purchase validation event, the option may be provided to interact with the purchaser at the time of requesting the purchase. For example, the option to change failed information for a revalidation or to change to another payment option may be provided. An example of customer failure may be as follows:
    If a purchase
    validation event
    fails: Then the customer treatment may be:
    ANI = BTN Screen pop requesting new number and or to call from the matching number.
    Missing or incorrect Screen pop requesting correct cust code.
    cust code
    THRESHOLD Screen pop explaining this and a request for another payment method.
    OFFNET Screen pop explaining this and a request for another payment method.
    CLEC Screen pop explaining this and a link to change carrier to ILEC. Or request another payment
    option.
    42 Block Screen pop explaining this and a link to ILEC to unblock 4250. Or request another payment
    option.
    BLOCK and Screen pop explaining this and a request for another payment method. Also include
    CANCEL explanation as to how to unblock.
    UNBILLs Screen pop explaining this and a request for another payment method.
    LIDB Code Fail Screen pop explaining this and a request for another payment method.
    LIDB RAO/OCN fail Screen pop explaining this and a link to change carrier to ILEC. Or request another payment
    option.
    ADDRESS Screen pop requesting correct information.
    VERIFICATION
    Previous Adjustment Screen pop explaining this and a link to inquiry chat or inquiry call information.
    Unpaid Balance See above.
  • At the time of a pre-billing validation event or a failed billing event, the interaction with the purchaser will be after the fact and is typically in a screen pop at the next sign-on and in email form. In certain embodiments, there is a preset length of time to correct the failed information for a revalidation or change to a new payment method.
    Then the customer treatment may be:
    If a pre-bill
    validation event
    fails:
    OFFNET Screen pop at next id sign-on explaining this and requesting change of payment method.
    Email containing the same information and link to update payment information.
    CLEC Screen pop at next id sign-on explaining this and instructions how to solve or update
    payment method information. Email containing the same information and a link to change
    carrier to ILEC and link to update payment method.
    42 Block Screen pop at next id sign-on explaining this and instructions how to solve or update
    payment method information. Email containing the same information and link to unblock at
    ILEC or link to update payment information.
    BLOCK and Screen pop at next id sign-on explaining this and instructions how to solve or update
    CANCEL payment method information request for another payment method. Email requesting the
    same information and a link to change carrier to ILEC and link to update payment method
    UNBILLs Screen pop at next id sign-on explaining this and requesting change of payment method.
    Email containing the same information and link to update payment information.
    LIDB Code Fail Screen pop at next id sign-on explaining this and requesting change of payment method.
    Email containing the same information and link to update payment information.
    LIDB RAO/OCN fail Screen pop at next id sign-on explaining this and instructions how to solve or update
    payment method information. Email containing the same information and a link to change
    carrier to ILEC and link to update payment method
    Previous Adjustment Screen pop at next sign-on explaining this and a link to inquiry chat or inquiry call
    information.
    Unpaid Balance See above.
    If a billing event
    fails:
    Unbills Screen pop at next id sign-on explaining this, requesting payment of unbilled charge and
    suggestions of ways to solve including a link to switch back to the ILEC and a way to update
    new phone number. It will also include a request for a change of payment method.
    Email containing the same information, link to change back to ILEC, to update with a new
    phone number, update to update payment information also contains link to inquiry chat or
    inquiry call.
    Chargeback Screen pop at next sign-on explaining this and a link to inquiry chat or inquiry call
    information.
    Bad Debt Write-off Screen pop at next sign-on explaining this and a link to inquiry chat or inquiry call
    information.
  • Once the treatment period passes, the account access is typically denied and more traditional ways of saving, winning back, and reactivation or collections activities would take place.
  • In the embodiment described above, information on the subscriber line 96 is forwarded by the service provider or vendor 22 to the module 200 for validation. However, in other embodiments of the invention, the consumer or user may call the module 200 directly, as shown by line 350 in FIG. 1, and the ANI may then be obtained by the module 200 directly from the terminal 24 and not indirectly from the vendor 22. Further subscriber line data, e.g. BTN, address of the user and so on, may then also be obtained directly from the user. For example, the user may have appropriate software installed on his/her PC which allows the user to dial into the module 200 in an automated fashion should he/she wish to charge any requested goods or services to his/her subscriber account. The module 200 would then validate the subscriber line 96 using the method describer above. The module 200 then typically communicates a validation code (e.g. corresponding to approval or non-approval) to the vendor 22 as shown by line 352. The vendor 22 would then conclude the transaction with the user if the subscriber line has been validated.
  • In the first iteration of the validation process in which a validation request is received from the vendor 22, the ANI of the subscriber line 96 is captured to identify the subscriber line to which the terminal 24 is connected so that the validation process can be executed and the transaction or purchase can be approved and the billing process can be effected. It is to be appreciated however that the validation process and further prosecution of the transaction may take place based on the BTN which the user enters but that the capturing of the ANI may reduce the likelihood of fraud. Thus, if the ANI is captured, it may be done during an initial enquiry, purchase event, or at any other time during the process.
  • In other embodiments of the invention, in addition to or instead of capturing the ANI, the system 20 may request a user to enter the unique number associated with every phone billing account that Telcos currently issue. These additional digits are typically found at the end of the account number on a conventional telephone bill. These digits, sometimes called customer codes, identify the account associated with that particular assignment of the phone number. These codes provide a way to avoid capturing the ANI because typically only the account holder has access to this number thereby reducing the chance of fraud. Thus, the display screen 86 of FIG. 11 optionally includes the field 364 in which a user can enter the customer codes. An appropriate database would then be interrogated to validate the subscriber line. In one embodiment of the invention, the interrogation is included in the LIDB step, and includes details on the account to the customer code level.
  • The customer codes may thus eliminate the need to capture the ANI by the module 60 (see FIG. 5) and, customer code data may be compared by the comparator module 218 (see FIG. 15) and as shown in step 264 in FIG. 17. As described above, the display screen 86 then includes the field 264 to accommodate this facility. Likewise, if the phone number is not confirmed, then the input screen would be provided with the customer code field.
  • When the customer code is used to validate the subscriber line 96, a step to interrogate the information is included in which additional information is sent to the LIDB database 252 (see FIG. 15) in step 124 of FIG. 13, and step 290 in FIG. 17. Additionally, steps relating to the return of LIDB data are updated to include the results of the interrogation of this piece of information.
  • The facility 28 may function as a type of clearing house. In particular, the facility 28 may be responsible or accountable for payment of the goods or services for each transaction to the service provider or vendor 22 and, in turn, receive payment from the Telco. As mentioned above, the module 200 updates the telephone bill or account 34 of the subscriber in an automated fashion (see line) and the bill 356 that the user receives (see FIG. 1) includes the charges for the goods and/or services provided by the vendor 22. The user pays the Telco 26 (see line 358), the Telco 26 pays the facility 28 (see line 360), and the facility 28 pays the vendor 22 (see line 362). It is important to appreciate that these payments need not take place at the same time. Typically, the payments between the Telco 26 and the facility 28, and the facility 28 and vendor 22, take place periodically in a batch fashion. The PC 24, and modules 30, 32 are exemplary forms of computer systems or machines within which a set of instructions, for causing the machine to perform any one of the methodologies discussed above, may be executed. In alternative embodiments, the machine may comprise a network router, a network switch, a network bridge, Personal Digital Assistant (PDA), a cellular telephone, a web appliance or any machine capable of executing a sequence of instructions that specify actions to be taken by that machine.
  • Each machines includes a processor, a main memory and a static memory, which communicate with each other via a bus. The machines may further include a video display unit (e.g., a liquid crystal display (LCD) or a cathode ray tube (CRT)). The machine also includes an alpha-numeric input device (e.g. a keyboard), a cursor control device (e.g. a mouse), a disk drive unit, a signal generation device (e.g. a speaker) and a network interface device.
  • The disk drive unit includes a machine-readable medium on which is stored a set of instructions (i.e., software) embodying any one, or all, of the methodologies described above. The software is also shown to reside, completely or at least partially, within the main memory and/or within the processor. The software may further be transmitted or received via the network interface device. For the purposes of this specification, the term “machine-readable medium” shall be taken to include any medium which is capable of storing or encoding a sequence of instructions for execution by the machine and that cause the machine to perform any one of the methodologies of the present invention. The term “machine-readable medium” shall accordingly be taken to included, but not be limited to, solid-state memories, optical and magnetic disks, and carrier wave signals.

Claims (20)

  1. 1. A method of processing a transaction record, the method including:
    receiving a credit card authorization request associated with a transaction, the credit card authorization request being received from a computer system and selectively including a telephone number associated with a subscriber line;
    obtaining the telephone number from the credit card authorization request;
    performing a validation process based at least in part on the telephone number and generating a transaction validation indicator;
    generating a credit card authorization response including the transaction validation indicator; and
    communicating the credit card authorization response to the computer system.
  2. 2. The method of claim 1, in which the telephone number replaces a credit card number.
  3. 3. The method of claim 1, in which the computer system includes a Customer Management System.
  4. 4. The method of claim 1, in which performing the validation process includes:
    creating a line identification database (LIDB) request record;
    communicating the LIDB request record to a line identification database (LIDB);
    receiving LIDB data from the line identification database (LIDB); and
    generating the transaction validation indicator at least partially based on the LIDB data.
  5. 5. The method of claim 1, which includes:
    at a vendor computer system,
    identifying the telephone number of the subscriber line using automatic number identification (ANI) techniques;
    providing a credit card authorization request for communication via a network to a transaction processing facility;
    inserting the telephone number into the credit card authorization request; and
    communicating the credit card authorization request to the transaction processing facility.
  6. 6. The method of claim 1, which includes routing the credit card authorization request to a financial card gateway when the credit card authorization request does not include a telephone number.
  7. 7. The method of claim 1, wherein the transaction is billed to an account associated with the subscriber line.
  8. 8. The method of claim 7, wherein if a billing failure occurs in which the account associated with the subscriber line is not billable, the method includes:
    creating a credit card billing failure record; and
    communicating the credit card billing failure record via a network to the computer system.
  9. 9. The method of claim 1, wherein the credit card authorization request includes a tracking ID field, a name field, at least one address field, a city field, a state field, a ZIP code field, a billing telephone number field, an amount field, and a credit card number field that includes the telephone number.
  10. 10. The method of claim 1, which includes:
    receiving a plurality of credit card transaction records from a Customer Management System, each credit card transaction record being associated with an approved credit card authorization request;
    identifying which one or more credit card transaction records of the plurality of credit card transaction records includes a telephone number replacing a credit card number;
    communicating each identified credit card transaction record to at least one telephone account transaction processing computer to process payment in an account associated with the subscriber line; and
    communicating a credit card record to the Customer Management System to indicate that the transaction has been processed.
  11. 11. A machine-readable medium embodying instructions that, when executed by a machine, cause the machine to perform the method of claim 1.
  12. 12. A system to process a transaction record, the system including:
    an interface to receive a credit card authorization request associated with a transaction, the credit card authorization request being received from a computer system and selectively including a telephone number associated with a subscriber line;
    an extraction module to obtain the telephone number from the credit card authorization request; and
    a processing module to:
    perform a validation process based at least in part on the telephone number and generate a transaction validation indicator; and
    generate a credit card authorization response including the transaction validation indicator,
    wherein the credit card authorization response is communicated to the computer system.
  13. 13. The system of claim 12, in which the telephone number replaces a credit card number.
  14. 14. The system of claim 12, in which the computer system includes a Customer Management System.
  15. 15. The system of claim 12, in which the processing module:
    creates a line identification database (LIDB) request record for communication to a line identification database (LIDB); and
    in response to LIDB data received from the line identification database (LIDB), generates the transaction validation indicator at least partially based on the LIDB data.
  16. 16. The system of claim 12, which includes a vendor computer system, wherein the vendor computer system:
    identifies the telephone number of the subscriber line using automatic number identification (ANI) techniques;
    provides a credit card authorization request for communication via a network to a transaction processing facility;
    inserts the telephone number into the credit card authorization request; and
    communicates the credit card authorization request to the transaction processing facility.
  17. 17. The system of claim 12, which routes the credit card authorization request to a financial card gateway when the credit card authorization request does not include a telephone number.
  18. 18. The system of claim 12, wherein if a billing failure occurs in which the account associated with the subscriber line is unbillable, the processing module creates a credit card billing failure record for communication to the computer system.
  19. 19. The system of claim 12, which is configured to:
    receive a plurality of credit card transaction records from a Customer Management System, each credit card transaction record being associated with an approved credit card authorization request;
    identify which one or more credit card transaction records of the plurality of credit card transaction records includes a telephone number replacing a credit card number;
    communicate each identified credit card transaction record to at least one telephone account transaction processing computer to process payment in an account associated with the subscriber line; and
    communicate a credit card record to the Customer Management System to indicate that the transaction has been processed.
  20. 20. A system to process a transaction record, the system including:
    means for receiving a credit card authorization request in response to a transaction, the credit card authorization request being received from a computer system and selectively including a telephone number associated with a subscriber line;
    means for obtaining the telephone number from the credit card authorization request;
    means for performing a validation process based at least in part on the telephone number and generating a transaction validation indicator;
    means for generating a credit card authorization response including the transaction validation indicator; and
    means for communicating the credit card authorization response to the computer system.
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US7080049B2 (en) 2006-07-18 grant
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US20030200182A1 (en) 2003-10-23 application
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