US20030217098A1 - Method and system for supporting the communication of presence information regarding one or more telephony devices - Google Patents

Method and system for supporting the communication of presence information regarding one or more telephony devices Download PDF

Info

Publication number
US20030217098A1
US20030217098A1 US10/145,673 US14567302A US2003217098A1 US 20030217098 A1 US20030217098 A1 US 20030217098A1 US 14567302 A US14567302 A US 14567302A US 2003217098 A1 US2003217098 A1 US 2003217098A1
Authority
US
United States
Prior art keywords
presence
user
computing device
information
method
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
US10/145,673
Inventor
Nikhil Bobde
Robert Brown
Jeremy Buch
Ajay Chitturi
Ann Demirtjis
Vishwajith Kumbalimutt
David Simons
Zachary Taylor
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Microsoft Technology Licensing LLC
Original Assignee
Microsoft Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Microsoft Corp filed Critical Microsoft Corp
Priority to US10/145,673 priority Critical patent/US20030217098A1/en
Assigned to MICROSOFT CORPORATION reassignment MICROSOFT CORPORATION ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: BOBDE, NIKHIL P., BROWN, ROBERT, BUCH, JEREMY, CHITTURI, AJAY, DEMIRTJIS, ANN, KUMBALIMUTT, VISWAJITH, SIMONS, DAVID J., TAYLOR, ZACHARY
Assigned to MICROSOFT CORPORATION reassignment MICROSOFT CORPORATION RE-RECORD TO CORRECT THE NAME OF SIXTH ASSIGNOR, PREVIOUSLY RECORDED ON REEL 012907 FRAME 0059, ASSIGNOR CONFIRMS THE ASSIGNMENT OF THE ENTIRE INTEREST. Assignors: BOBDE, NIKHIL P., BROWN, ROBERT, BUCH, JEREMY, CHITTURI, AJAY, DEMIRTJIS, ANN, KUMBALIMUTT, VISHWAJITH, SIMONS, DAVID J., TAYLOR, ZACHARY
Publication of US20030217098A1 publication Critical patent/US20030217098A1/en
Assigned to MICROSOFT TECHNOLOGY LICENSING, LLC reassignment MICROSOFT TECHNOLOGY LICENSING, LLC ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: MICROSOFT CORPORATION
Application status is Abandoned legal-status Critical

Links

Images

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network-specific arrangements or communication protocols supporting networked applications
    • H04L67/28Network-specific arrangements or communication protocols supporting networked applications for the provision of proxy services, e.g. intermediate processing or storage in the network
    • H04L67/2842Network-specific arrangements or communication protocols supporting networked applications for the provision of proxy services, e.g. intermediate processing or storage in the network for storing data temporarily at an intermediate stage, e.g. caching
    • H04L67/2852Network-specific arrangements or communication protocols supporting networked applications for the provision of proxy services, e.g. intermediate processing or storage in the network for storing data temporarily at an intermediate stage, e.g. caching involving policies or rules for updating, deleting or replacing the stored data based on network characteristics
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L29/00Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/00 - H04L27/00 contains provisionally no documents
    • H04L29/02Communication control; Communication processing contains provisionally no documents
    • H04L29/06Communication control; Communication processing contains provisionally no documents characterised by a protocol
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network-specific arrangements or communication protocols supporting networked applications
    • H04L67/24Presence management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network-specific arrangements or communication protocols supporting networked applications
    • H04L67/28Network-specific arrangements or communication protocols supporting networked applications for the provision of proxy services, e.g. intermediate processing or storage in the network
    • H04L67/2819Enhancement of application control based on intercepted application data
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network-specific arrangements or communication protocols supporting networked applications
    • H04L67/30Network-specific arrangements or communication protocols supporting networked applications involving profiles
    • H04L67/303Terminal profiles
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network-specific arrangements or communication protocols supporting networked applications
    • H04L67/30Network-specific arrangements or communication protocols supporting networked applications involving profiles
    • H04L67/306User profiles
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42229Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Application independent communication protocol aspects or techniques in packet data networks
    • H04L69/30Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32High level architectural aspects of 7-layer open systems interconnection [OSI] type protocol stacks
    • H04L69/322Aspects of intra-layer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329Aspects of intra-layer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer, i.e. layer seven
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/30Determination of the location of a subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42085Called party identification service
    • H04M3/42093Notifying the calling party of information on the called or connected party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42365Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Interconnection arrangements between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

Abstract

A system for detecting and communicating the presence of one or more computing devices is presented. The invention also presents a method and system for aggregating presence information generated by multiple devices associated with a single user. A server acting as a presence agent on behalf of a first user receives and responds to a subscription request generated by a computing device operated by a second wishing to be permitted as a watcher of the first user. When the second user corresponds to access preferences of the first user, a notify message is sent to the second user's device that includes presence information indicative of an activity level and availability level associated with the first user. When the first user employs multiple computing devices, the server generates an aggregate presence document that is representative of the overall presence of the first user.

Description

    TECHNICAL FIELD
  • The invention relates generally to communication between computers over a network, and more particularly, to methods and systems for conveying the presence information of one or more devices over the network. [0001]
  • BACKGROUND OF THE INVENTION
  • With today's widespread use of the Internet as a primary communication medium, standard communication tools are now capable of communicating over a computer network. For instance, telephones, pagers, cell phones, handheld computers, and even fax machines now offer features to allow them to be accessed and controlled from over the Internet via an IP address designation or other network addressing scheme. This ability, whereby various communication devices that traditionally use a circuit-switched telephone network, is known as network telephony, or IP telephony when an IP network is involved. [0002]
  • As a result of network telephony, today's devices have the ability to communicate with one another over networks such as the Internet to share information, or receive data. Furthermore, a user having several communication devices (e.g., a cell phone, laptop and handheld PC) can configure each of these devices to a network using a single alias or identifier, such as a username (e.g., username@b.com). In this way, the user is not limited to communicating with others via a single device, but instead has the ability to communicate via several different devices. Nonetheless, the ability for a user to have several devices “present” on a computer network creates a need for other users to be able to determine the status or state of the users many devices. [0003]
  • Presence refers to the availability, proximity, activity level or operating state of a user on a network. Commonly, the ability for users to monitor each other's presence and generate presence information is a feature offered in connection with computer-executable modules or applications that support network telephony. Such modules or applications are known commonly as presence user agents (PUAs). Examples of typical software applications that operate as PUAs or support PUA-like features include instant messaging applications such as MSN Messenger or AOL Instant Messenger. Both of these applications provide an “available buddy” feature, in which a user of the application can determine whether select users are available for engaging in a communication. The generated by the PUA to create the buddy list, i.e. “John OFFLINE” or “Susan ACTIVE,” is known as presence information, and is generally retrieved and maintained by a presence agent. [0004]
  • According to most conventional network configurations, the presence agent is a dedicated server or computer-executable module that maintains presence information on behalf of a user having one or more computing devices. Typically, the presence agent supports network telephony protocols such as the session initiation protocol (SIP). Users can register their computing devices with the presence agent (e.g., via a registrar module) in order to have their presence maintained and network telephony services facilitated. As such, a user of a first computing device wishing to detect the presence of a user of a second computing device does so by “subscribing” with the presence agent, such as via a SIP SUBSCRIBE message. The presence agent intermediates between the first user, also known as the watcher, and the second user to facilitate the communication of the second user's presence information to the first user. [0005]
  • The ability of a presence agent to accurately determine and maintain presence information for one or more users significantly enhances communication and task completion over the network. Accurate generation of presence information by the PUA operating upon a user's device is also critical for effectively conveying presence. For example, a very mobile user may only be on the network at limited times throughout the day, and from varying network locations. By subscribing as a watcher of this mobile user, it becomes possible for another user to assume the role of a watcher and detect the presence of the mobile user during the limited times at which the mobile user's computing device is actually connected to the network. So, when the mobile user is present, the watcher can correspond instantly with the mobile user via a chat session or videoconferencing call, as opposed to resorting to non-real-time communication such as e-mail messaging. Hence, presence is an especially important factor for facilitating communication between users. Unfortunately, however, conventional PUAs are unable to provide presence information with respect to varying network or operating conditions, and particularly, information sufficient enough to indicate the ability of the device being watched to actually engage in a communication session as a result of a change. [0006]
  • As an example of this phenomenon, consider a scenario where a second user has subscribed with a presence agent as a watcher of a first user. If the first user is in the second users' available buddy list, and the first user's computing device suddenly goes into sleep mode, the second user's buddy list should still indicate that the first user's device is available for communication rather than indicate that the first user's device is “offline.” An indication of offline does not accurately reflect that the first user's device may still be connected to the network and may be available to receive messages. Yet, many PUAs only provide generalized presence information such as “offline” or “unavailable,” and do not account for more intricate presence conditions. Invariably, this phenomenon results in the present agent's inability to convey the presence of the user more accurately to the watcher. [0007]
  • Still further, many PUAs are unable to generate useful presence information for those users that have several devices registered and present upon the network. Current measures for conveying the presence of users having multiple devices simply call for the presence information of each individual device to be presented to the watcher as a compound document, such as an HTML file. As a result, the watcher that receives the compound document indicating the presence information for each device must inherently “guess” which device's presence information most accurately reflects the presence of the user. However, just because a user's mobile phone, pager, laptop, PDA, and desktop computer are all present on the network does not mean the user is using all of them. Indeed, the presence information of the individual devices says very little about the actual presence (e.g., activity or availability) of the user. [0008]
  • SUMMARY OF THE INVENTION
  • The invention presents a method for conveying the extent to which a user of a computing device is present upon the network given varying network and device operating conditions. The invention may be used on a variety of devices, including computing devices that communicate over a network via the SIP protocol, as well as those using other protocols. Also, the invention relates to a the use of a document for conveying the presence of a user of a plurality of computing devices. [0009]
  • In accordance with an embodiment of the invention, a computing device operable by a user over a computer network (e.g., PDA, cell phone, laptop, and pager) generates presence information indicative of the user's degree of presence upon the network. More specifically, the device operates a PUA, or the like, that generates a presence document that specifies an activity level and availability level pertaining to the user. The activity level is an attribute of the presence document that indicates what action the user or corresponding device may be engaged in (e.g., idle, away), thus providing an indication of the likelihood of calls or messages actually being accepted from over the network. In relation to the activity level is the availability level, which is an attribute of the presence document that indicates whether the user's computing device may actually receive calls based on various network or device operating conditions (e.g., offline, online). The activity level and availability level are assigned as a range of values (e.g., numerical, alphabetical), with the higher value representing a higher degree of activity or availability, and the lower value representing a lower degree of activity or availability. [0010]
  • In accordance with a further embodiment of the invention, the presence document may also specify a description attribute, which is an attribute associated with the activity or availability level that provides a functional or plain-language description of the assigned level. Also, in addition to the activity and availability level, other attributes may be included within the presence document for conveying user presence, including custom properties that are defined by the user or user's device. By including the user's level of availability and activity within the presence document, a watcher or presence agent that receives the document is able to determine more accurately the extent to which the user is present upon the network. [0011]
  • In accordance with yet another embodiment of the invention, a network device acting on behalf of a user of a plurality of computing devices generates a single presence document that conveys the overall presence of the user. The network device can be a server operating as a presence agent, or any other device capable of processing presence information. The user's computing devices generate presence documents to indicate their respective level of activity and availability upon the network, as described above. The network device then processes the presence documents, and generates a single presence document that includes the presence information for each of the plurality of devices, but only the activity level and availability level of the computing device that indicates the highest degree of presence. As such, a watcher is able to determine the user's presence with respect to all of the user's devices. [0012]
  • Additional features and advantages of the invention will be made apparent from the following detailed description of illustrative embodiments that proceeds with reference to the accompanying figures.[0013]
  • BRIEF DESCRIPTION OF THE DRAWINGS
  • While the appended claims set forth the features of the present invention with particularity, the invention, together with its objects and advantages, may be best understood from the following detailed description taken in conjunction with the accompanying drawings of which: [0014]
  • FIG. 1 is an example of a computer network; [0015]
  • FIG. 2 is an example of a computer; and [0016]
  • FIG. 3 is a diagram illustrating a server facilitating a call between a first computing device and a second computing device over the network in accordance with various embodiments of the invention.[0017]
  • DETAILED DESCRIPTION OF THE INVENTION
  • The invention presents a method for conveying the extent to which a user of a computing device is present upon the network given varying network and device operating conditions. Also, the invention relates to a method for indicating the presence of a user of a plurality of computing devices using a single presence document. In the context of the invention, presence information describes any data that specifies the availability, proximity, activity level or operating state of a computing device or corresponding user of the device from over the network. For example, presence information can be analyzed by a user of a first computing device (a watcher) to determine if a user of a second computing device (a registered device user) is online or offline, busy or idle. This determination is dependent on various factors, including the current activity of the second user, the present operating state of the second user's computing device, etc. In an effort to stay consistent with common terminology used in the computing industry, this detailed description will use the term “presence” synonymously with the term “presence information” at various times. Moreover, the terms “presence” or “presence information” should be interpreted as relating to the user or one or more devices employed by the user. Those skilled in the art will easily recognize that these terms presence and presents relate to the same phenomenon with respect to network telephony. [0018]
  • Also, the invention will be described throughout the course of the description with respect to SIP as a messaging protocol for supporting communication between devices in accordance with the teachings of the invention. Once again, those of skill in the art will recognize that SIP is only one protocol suitable for supporting network telephony and presence, and that other protocols may just as easily be utilized. Other such protocols include the H.323 standard and the Single Computer Telephony Protocol (SCTP). The invention is not limited to any one protocol or messaging implementation, as any means or medium by which two or more devices may communicate to support network telephony applications is suitable. Furthermore, the invention is not limited to any particular network telephony configuration, as any means for exchanging messages between one or more computers via SIP or the like is suitable for use in connection with the invention. This includes network configurations where computing devices such as proxies, redirect servers, registration terminals, presence servers and agents, and one or more clients (presentities) are involved in the communication. [0019]
  • As used herein, the term “network telephony” relates to any process wherein a network, such as the Internet, is used as a transmission medium for placing telephone calls or facilitating multimedia sessions between two or more computing devices. This can include multimedia sessions where streaming media (e.g., audio and video data) is exchanged over the network, conference calls, virtual meetings, and other telephony sessions. The term “network telephony” is generic, and can therefore describe or pertain to several other communication processes involving the exchange of packetized data. These include, but are not limited to, IP telephony, Voice over the Internet (VOI) and Voice over IP (VOIP). Also, as used herein, the term “call” (e.g., telephone call) relates to a session in which an exchange of information is commenced or initiated between two or more computing devices over a network, such as with the aide of a telephony application (e.g., MICROSOFT NetMeeting ™). In the context of the present invention, a “call” is synonymous to a “message” being sent between devices, and will be used interchangeably at times to describe the interaction between two or more devices over the network. [0020]
  • An example of a networked environment in which the invention may be used will now be described with reference to FIG. 1. The example network includes several computers [0021] 20 communicating with one another over a network 30, such as the Internet, as represented by a cloud. Network 30 may include many well-known components, such as routers, gateways, hubs, etc. and may allow the computers 20 to communicate via wired and/or wireless media.
  • Referring to FIG. 2, an example of a basic configuration for a computer on which the system described herein may be implemented is shown. In its most basic configuration, the computer [0022] 20 typically includes at least one processing unit 42 and memory 44. Depending on the exact configuration and type of the computer 20, the memory 44 may be volatile (such as RAM), non-volatile (such as ROM or flash memory) or some combination of the two. This most basic configuration is illustrated in FIG. 2 by dashed line 46. Additionally, the computer may also have other features/functionality. For example, computer 20 may also include additional storage (removable and/or non-removable) including, but not limited to, magnetic or optical disks or tape. Computer storage media includes volatile and non-volatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules, or other data. Computer storage media includes, but is not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disk (DVD) or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other medium which can be used to stored the desired information and which can be accessed by the computer 20. Any such computer storage media may be part of computer 20.
  • Computer [0023] 20 may also contain communications connections that allow the device to communicate with other devices. A communication connection is an example of a communication medium. Communication media typically embodies computer readable instructions, data structures, program modules or other data in a modulated data signal such as a carrier wave or other transport mechanism and includes any information delivery media. By way of example, and not limitation, communication media includes wired media such as a wired network or direct-wired connection, and wireless media such as acoustic, RF, infrared and other wireless media. The term computer readable media as used herein includes both storage media and communication media.
  • Computer [0024] 20 may also have input devices such as a keyboard, mouse, pen, voice input device, touch input device, etc. Output devices such as a display 48, speakers, a printer, etc. may also be included. All these devices are well known in the art and need not be discussed at length here.
  • Referring now to FIG. 3, a general environment for facilitating the communication of presence between one or more computers is illustrated. A server [0025] 102 operates as a presence agent, and facilitates the maintenance and transfer of presence information pertaining to the first user 103 with other devices over the network, referred to as watchers. In this example, the server 102 facilitates the transfer of presence information pertaining to a first user 103 with a second user 107. The server 102 is a computing device that processes messages conforming to a protocol for supporting network telephony (e.g., SIP, H.323). A second device 106, which in this case is a watcher, executes a presence user agent (PUA) that allows it to receive and interpret the presence information of the user 103 of the first device 104. The first user 103 operates a first device 104 that executes a PUA for generating presence information. When the second user 107 is allowed to receive the presence information pertaining to the first user 103, the server 102 transfers the presence document to the second device 106.
  • The various methods of orchestrating a communication session between the first and second devices, and for transferring presence information by the server [0026] 102, are not discussed in herein. Also, the various access and control procedures commonly employed by a presence agent 102 for ensuring proper access to presence information will not be discussed. Indeed, it is well known in the art that various schemes exist for controlling and adapting the interaction between the first 103 and second user 107 to ensure proper access to and communication of presence information (e.g., usage of an access control list).
  • In accordance with an embodiment of the invention, the first device [0027] 104 generates a presence document 200 to convey the extent of its presence upon a network. The presence document 200 is comprised of one or more attributes that relate to the presence of the first computing device 104 or corresponding user 103 of the first computing device 104. Such attributes include an availability level 208 and activity level 209. Also, in association with the availability level 208 and activity level 209 is the description attribute 210. The description attribute provides a functional, or plain-language description of the assigned activity or availability level, and is specified at the discretion of the first computing device 200. For each presence document generated by a computing device related to the first user 103, one activity level and availability level is specified. By specifying these attributes within the presence document 200, the server 102, acting as a presence agent on behalf of the first user 103 receives presence information that indicates the presence of the first user 103 and corresponding first device 104. Similarly, the second user 107, acting as a watcher of the first user 103, is better able to understand the extent of presence of the first user 103.
  • The availability level [0028] 208 (FIG. 3) is an attribute that indicates whether the first computing device 104 or first user 103 may actually receive calls. The first computing device 104 specifies various availability levels, including those shown in TABLE 1 below. Yet, only one availability level need be specified for a single device at a time.
    TABLE 1
    Availability level settings
    Associated
    Availability Description of
    Level Availability Level Explanation
    000 Offline The user cannot receive calls.
    100 Undetermined The user may be online, but there is no
    way to know until a call is attempted.
    200 Connected The user has a device currently
    connected that can receive calls.
    300 Online The user is in proximity to a device that
    can receive calls.
  • The availability levels are spread into classes, where each class is a multiple of 100. This is analogous to the response code numbering system used in communication protocols such as the hypertext transfer protocol (HTTP) and SIP. Those skilled in the art will recognize, however, that different values or classes may be used to specify the availability level of the first computing device [0029] 104, and that the invention is not limited to any specific implementation. For example, the first computing device 104 may want to indicate a greater level of availability than “online,” but may not want to show an availability of “always,” and create a new availability value 250: “likely to take call.” If the second computing device 211 is not familiar with this particular attribute, and receives such presence information, it can abstract it to a class in which is it familiar (e.g., it can generalized to 200: “connected”).
  • The activity level [0030] 209, provides an indication of the action in which the first computing device 104 or corresponding first user 103 is engaged. The activity level 209 indicates to the second computing device 106 or other devices that are in the role of watchers the likelihood of calls or messages being accepted by the first computing device 104 or first user 103. Various activity levels may be specified within the presence document 200, as shown in Table 2 below.
    TABLE 2
    Activity level settings
    Associated
    Activity Description of
    Level Activity Level Explanation
    000 No explicit There is no information about the
    activity activity of the user.
    100 Away The user is away from the device
    150 At lunch The user is away at lunch
    200 Idle No specific activity is currently being
    engaged
    300 Temporarily The user is not available at the present
    unavailable time
    400 Active The user is active
    500 In call The user is already participating in a
    communications session.
    600 Busy The user is busy
    700 Do not disturb The user does not want to participate in
    a communication session
    800 Always User will stop whatever they're doing to
    interruptible receive a call.
  • Again, those skilled in the art will recognize that the invention is not limited to the set of values or activity classes shown in TABLE 2. Also, it will be recognized by those skilled in the art that specifying the activity level [0031] 209 of the 208 first computing device 104 or user 103 in connection with the availability level ensures for more accurate presence. This is in contrast with many existing systems for conveying presence information, in which less useful presence attributes are provided. For example, if a presence document only indicates that the user is “busy,” this is not sufficient information for the watcher to determine if calls can actually be placed with the first computing device 104. Just because the first user 103 is busy does not mean that calls are not to be received from the second computing device 106. Various embodiments of the invention account for such intricate distinctions in presence by indicating both the activity level 208 (e.g., busy or active) and availability level 209 (e.g., connected) of a computing device and/or its corresponding user.
  • To further describe the various inventive concepts disclosed herein, examples of the kind information contained in a presence document will now be presented. Possible formats of the various attributes and data included within a presence document to more accurately confer the extent of a user's presence will also be discussed. Appropriate references will be made to Table 3, which shows an example of a presence document structured according to an embodiment of the invention. For the sake of discussion, those skilled in the art will recognize that the example presence document illustrated in Table 3 is not to be taken as representative of the format for every user situation. Indeed, the formatting and attributes included within the presence document of Table 3 may vary from user to user. Also, it will be recognized by those skilled in the art that numerous standards exist for formatting a presence document, such as XML or SGML, and that the invention is not limited to any one implementation. [0032]
    TABLE 3
    <presently uri = “SIP:nate@snake.net”>
    <availability aggregate = “200” description=“online”/>
    <activity aggregate = “800” description = “do not disturb” override=“true”/>
    <contact contact=“2314@192.1.1.5:5060; q=0.3” />
    <modes modes=“TEXT” AUDIO VIDEO WHITEBOARD APPSHARE
    FILETRANSFER” />
    <displayName displayName=“Nate the evil genius.”/>
    <note note=“I am busy plotting. Don't bother me unless there's a good reason” />
    <phoneNumber label=“Phone in secret lair” number=“+1-787-312-8321” />
    <preferred Device
    deviceType=“E164”
    label=“Phone in secret lair”
    number=“+1-787-312-8321”
    affinity=“0” />
    <!-- some custom properties -->
    <archEnemy
    aggregate-“append”
    name=“Doctor Nobody”
    comment = “This guy is pretty tricky! Be careful if you meet him!” />
    <archEnemy
    aggregate-“append”
    name=“K9 the robot dog”
    comment = “IMHO best to wait for his batteries to run flat.”>
    <!-- custom props can pretty much do what
    they like as long as they don't break the
    <instructions>
    Here are the schematics <schematics encoding=“CAD”>
    ASOIDCIOPUASKDCOILUOIUOIPUASDKLCUASDLKFJALSKCKM
    ASOIDCIOPUASKDCOILUOIUOIPUASDKLCUASDLKFJALSKCKM
    SCHEMATICS> for this pesky robot.
    </instructions>
    </archEnemy>
    </presentity>
  • The various elements, attributes, and properties that comprise the presence document of Table 3 are as follows: [0033]
  • Presentity: <presentity uri=“SIP:nate@snake.net”>[0034]
  • The containing element for the presence document of Table 3 is <presentity>, which identifies the user with a uniform resource indicator (UIM). All sub-elements in <presentity> are regarded to be individual properties. [0035]
  • Availability: <availability aggregate=“200” description=“online” />[0036]
  • The <availability> property indicates whether the user can receive a call. Possible values include “offline,” “undetermined” (e.g. cell phone carriers obscure availability default), and “online.”[0037]
  • Rather than using a hard-coded enumeration, a numeric value is used in this example. This makes it easy to compare the activity sent by two different PUAs. For example: given 200 “online,” and 100 “undetermined,” a watcher can conclude that the overall state is 200, since the number is higher. The “description” attribute provides a label for the availability state. In the example of Table 3, the pre-defined values are split into classes defined by multiples of 100. Hence, an implementer can add an additional state and software that doesn't recognize that particular state still knows how to aggregate states, and still knows a state that is approximately the same as the proprietary state. For example, a value of 250 could mean “likely to take call.” This is in the 2xx class; hence a variant of “online,” but it is more informative. Hence if one PUA sets 200, and another sets 250, the aggregate is 250—“likely to take a call.”[0038]
  • Activity: [0039]
  • <activity aggregate=“800” description=“do not disturb” override=“true”/>[0040]
  • The <activity> property indicates the activity of a computing device. It uses a numerical value in a manner similar to the availability property. [0041]
  • An attribute called “override” is shown as being used in conjunction with the <activity> property, but it may also be used in conjunction with other properties. The override attribute is used to indicate that a particular property is exempt from the aggregation rules. A possible scenario is that a user may actively set a property at a particular PUA, and may want this property to be used in their aggregate presence regardless of what other values were sent by other PUAs. [0042]
  • Contact: <contact contact=“2314@192.1.1.5:5060; q=0.3” />[0043]
  • The <contact> property indicates how the user can be contacted. There can be any number of <contact> entries in a presence document. [0044]
  • Communications Modes: [0045]
  • <modes modes=“TEXT AUDIO VIDEO WHITEBOARD APPSHARE FILETRANSFER” />[0046]
  • The modes supported by the devices the PUA represents are listed in a <modes> property. If a mode isn't listed, it isn't supported. For example, assume there is a new collaborative technology called Super Foo. When a user runs Super Foo, the user's computing device advertises its capabilities as <modes modes=“SUPERFOO AUDIO VIDEO”/>. If a watcher of the user just wants to talk to the user using audio, it may. But if the watcher's computing device also has Super Foo capability, it can use the new collaboration technology. [0047]
  • If the presence document represents devices that support different sets of modes (e.g. an instant messaging client and a phone), it can include multiple <modes> elements. If a watcher wants to know whether the user supports a specific combination of modes, the watcher looks for a <modes> element that contains the specific combination. If a watcher doesn't care that these modes are on different devices, the watcher just looks to see if the modes are listed in any of the <modes> elements. [0048]
  • Display Name: <displayName displayName=“Nate the evil genius.” />[0049]
  • The <displayName> property is the watched user's screen name. [0050]
  • Note: [0051]
  • <note note=“I am busy plotting. Don't bother me unless there's a good reason” />[0052]
  • The <note> property includes whatever additional notes the watched user wishes to add. [0053]
  • Phone Number: [0054]
  • <phoneNumber label=“Phone in secret lair” number=“+1-787-312-8321” />[0055]
  • The <phone number> property represents the watched user's phone number or numbers. Possible labels include “Cell” or “Office.”[0056]
  • Preferred Device: [0057]
    <preferredDevice
    deviceType=“E164”
    label=“Phone in secret lair”
    number=“+1-787-312-8321”
    affinity=“0” />
  • The <preferredDevice> property indicates the device on which the watched user prefers to communicate. If the deviceType is “DNS,” the requests are to be routed through the SIP proxy network using DNS URI addressing. If the deviceType is “E164,” for example, a phone number is also included. Affinity may also be used to establish relative preference when multiple preferred devices are listed. A label is included so the user can describe his/her preferences, if desired. [0058]
  • Custom Properties: [0059]
    <archEnemy
    aggregate=“append”
    name=“Doctor Nobody”
    comment=“This guy is pretty tricky! Be careful if you meet
    him!” />
  • Custom properties are properties that applications can define for themselves. [0060]
  • Up to this point, the invention has been described with respect to the interaction between one or more users that act as watchers, a computing device, and a corresponding user being watched. However, in many instances the user being watched may have more than one device (registered) with the network device at a time. In such cases, presence information is generated by each of the devices, resulting in several presence documents being generated and exchanged with the server that handles presence administration. [0061]
  • According to various embodiments of the invention, presences documents generated by multiple devices of a user are aggregated into a single document. There are a variety of ways in which this can be done, but one implementation involves the following: [0062]
  • (a) The document having the highest activity level is identified; [0063]
  • (b) overrides are applied; [0064]
  • (c) the activity and availability properties for the document having the highest activity level are copied into the new aggregate presence document, except as otherwise dictated by overrides; [0065]
  • (d) all other properties (other than activity and availability) are copied into the new aggregate presence document. [0066]
  • (e) The “contacts” properties are removed. [0067]
  • The following example illustrates this implementation. In this example, it is assumed that a fictional character, Nate, is an evil mastermind with his own SIP address (SIP:nate@snake.net). Nate has the following devices: [0068]
  • An IP desk phone; [0069]
  • A PC running the RTC client UI; and [0070]
  • A fancy wristwatch that does audio as well as text. [0071]
  • Nate communicates with a number of other evil geniuses. As well as using his presence service for basic presence information, this circle of collaborators like to know who each other's enemies are. So Nate maintains another property in his presentity that indicates who his arch enemy is. This enables the villains to gang up and/or backstab each other with greater efficiency. [0072]
  • Nate's desk phone doesn't have a PUA. However it is registered to the network. The presence agent server (PAS) notes that the phone is registered, but doesn't have a presence document posted. It assumes the default document shown in Table 4: [0073]
    TABLE 4
    <presentity uri=“SIP:nate@snake.net”>
    <availability aggregate=“300” description=“online” />
    <activity aggregate=“000” description=“no explicit
    activity” />
    <contact contact=“1324123@192.1.1.3:5060; user=phone;
    q=0.3” />
    <modes modes=“AUDIO” />
    </presentity>
  • Nate is logged on at his desk PC where he set “do not disturb,” but he hasn't used it for hours because he isn't there. He also uses his PC to maintain his ever expanding list of arch enemies. His PC generates the presence document shown in Table 5. [0074]
    TABLE 5
    <presentity uri=“SIP:nate@snake.net”>
    <availability aggregate=“200” description=“connected” />
    <activity aggregate=“800” description=“do not disturb”
    override=“true”/>
    <contact contact=“e2314@192.1.1.5:5060; q=0.3” />
    <modes modes=“TEXT AUDIO VIDEO WHITEBOARD
    APPSHARE FILETRANSFER” />
    <displayName displayName=“Nate the evil genius. Bwa ha
    ha ha!” />
    <note note=“I am busy plotting. Don't bother me.” />
    <phoneNumber label=“Phone in secret lair” number=“+1-
    787-312-8321” />
    <preferredDeviceType
    deviceType=“E164”
    label=“Phone in secret lair”
    number=“+1-787-312-8321”
    affinity=“0” />
    <!-- some custom properties -->
    <archEnemy
    aggregate=“append”
    name=“Doctor Nobody”
    comment=“This guy is pretty tricky! Be careful if
    you meet him!” />
    <archEnemy
    aggregate=“append”
    name=“K9 the robot dog”
    <instructions>
    Here are the schematics <schematics
    encoding=“UTF-8”>
    ASOIDCIOPUASKDACOILUOIUOIPUAS
    </schematics> for this pesky robot.
    </instructions>
    </archEnemy>
    </presentity>
  • He's used his wristwatch to override the “do not disturb” with “active,” and the wristwatch generates the presence document shown in Table 6. [0075]
    TABLE 6
    <presentity uri=“SIP:nate@snake.net”>
    <availability aggregate=“200” description=“connected” />
    <activity
    aggregate=“400”
    description=“active”
    scope=“user:Mon, 01 Jan 2002 16:10:44 GMT”/>
    <contact contact=“1234123@192.1.1.231:443; q=0.9” />
    <!-- This device supports a mode not native to the V.1 or
    V.1.1 client -->
    <modes modes=“TEXT AUDIO TELEPATHY” />
    <displayName displayName=“Nate” />
    <note note=“Now is a good time to call me” />
    <phoneNumber label=“Phone in secret lair” number=“+1-
    787-312-8321” />
    <phoneNumber label=“Fancy watch phone” number=“+1-
    787-312-3121” />
    <preferredDeviceType
    deviceType=“IP”
    affinity=“900” />
    </presentity>
  • The document with the highest activity level is the document shown in Table 5, which represents the document generated by Nate's PC. Therefore, an availability level of 200 and an activity level of 800 would ordinarily be copied into the aggregate document. However, Nate has chosen to override the “Do not disturb” level (800) with the “connected” level (200). Thus, watchers see the following aggregate document. [0076]
    TABLE 7
    <presentity uri=“SIP:nate@snake.net”>
    <availability aggregate=“200” description=“connected” />
    <activity aggregate=“400” description=“active”/>
    <modes modes=“AUDIO” />
    <modes modes=“TEXT AUDIO VIDEO WHITEBOARD
    APPSHARE FILETRANSFER” />
    <modes modes=“TEXT AUDIO TELEPATHY” />
    <displayName displayName=“Nate Jones” />
    <note note=“I am busy plotting. Don't bother me.” />
    <note note=“Now is a good time to call me” />
    <!-- phone numbers have been concatenated -->
    <phoneNumber label=“Phone in secret lair” number=“+1-
    787-312-8321” />
    <phoneNumber label=“Fancy watch phone” number=“+1-
    787-312-3121” />
    <preferredDeviceType
    deviceType=“IP”
    affinity=“900” />
    <preferredDeviceType
    deviceType=“E164”
    label=“Phone in secret lair”
    number=“+1-787-312-8321”
    affinity=“0” />
    <archEnemy
    aggregate=“append”
    name=“Doctor Nobody”
    comment=“This guy is pretty tricky! Be careful if
    you meet him!” />
    <archEnemy
    aggregate=“append”
    name=“K9 the robot dog”
    <instructions>
    Here are the schematics <schematics
    encoding=“UTF-8”>
    ASOIDCIOPUASKDACOILUOIUOIPUAS
    <schematics> for this pesky robot.
    </instructions>
    </archEnemy>
    </presentity>
  • In view of the many possible embodiments to which the principles of this invention may be applied, it should be recognized that the embodiment described herein with respect to the drawing figures is meant to be illustrative only and should not be taken as limiting the scope of invention. For example, those of skill in the art will recognize that the elements of the illustrated embodiment shown in software may be implemented in hardware and vice versa or that the illustrated embodiment can be modified in arrangement and detail without departing from the spirit of the invention. Therefore, the invention as described herein contemplates all such embodiments as may come within the scope of the following claims and equivalents thereof. [0077]
  • Software applications suitable for generating presence documents include, but are not limited to, e-mail utilities, instant messaging programs, network monitoring programs, video/audio conferencing programs and other such applications. The invention is not limited to any particular PUA implementation, as any mechanism usable by a computing device for generating presence information pertaining to a user is within the scope of the invention. [0078]

Claims (40)

We claim:
1. A method for communicating presence information related to a first computing device to a second computing device over a network by a presence agent, the presence agent communicating the presence information in response to a request message submitted by the second computing device, the request message requesting access by the second computing device to the presence information, the method comprising:
receiving from the first computing device a message for initiating the transfer of presence information to the presence agent;
receiving from the first computing device a message for initiating the transfer of access preferences associated with the first computing device to the presence agent;
submitting an acceptance message to the second computing device indicating that the second computing device can access the presence information, the acceptance message being submitted regardless of whether the first computing device is present upon the network, and the acceptance message being submitted regardless of the access preferences specified by the first computing device; and
submitting a notification message to the second computing device, the notification message including data representative of an activity level and availability level associated with the first computing device, the notification message being submitted regardless of whether the first computing device is present upon the network.
2. The method of claim 1 further comprising:
storing information obtained from the request message submitted by the second computing device; and
submitting the stored information to the first computing device in response to a request message from the first computing device to obtain the stored information.
3. The method of claim 2 wherein the first computing device determines whether to grant the second computing device access to the presence information.
4. The method of claim 1 wherein the step of receiving includes processing one or more procedure calls contained in the message to initiate the transfer of presence information to the presence agent by the presence agent.
5. The method of claim 4 wherein the one or more procedure calls correspond to one or more presence documents having data representative of an activity level and availability level associated with the first computing device.
6. The method of claim 5 wherein the step of processing includes determining which one of the one or more presence documents indicates a highest presence priority setting, the presence priority setting being indicative of the at least one presence document that best reflects the presence of the first computing device.
7. The method of claim 1 wherein the step of receiving includes processing one or more procedure calls contained in the message to initiate the exchange of access preferences by the presence agent.
8. The method of claim 1 further comprising the step of aggregating one or more presence documents received from the first computing device into a single presence document, the single presence document having data representative of an activity level and availability level associated with at least one presence document that indicates a highest presence priority setting, the single presence document also including presence data associated with the one or more presence documents.
9. A computer-readable medium having computer-executable instructions for performing the steps recited in claim 1.
10. A system for conveying presence information about a first user to a second user, the first user having a plurality of computing devices that are capable of generating presence information, the second user having a computing device in communication with a computer network, the system comprising:
one or more servers in communication with the computer network and executing programs comprising:
a presence agent; and
an aggregator component;
computer-readable media accessible by the one or more servers and having stored thereon information regarding the second user's desire to monitor the presence of the first user,
wherein the presence agent detects which of the plurality of computing devices indicates the highest degree of presence upon the network,
wherein the aggregator component generates an aggregate document representing the degree to which the plurality of computing devices is present upon the network, and
wherein the one or more servers transmit the aggregate presence document to the second user's computing device based on information stored in the computer readable media.
11. The system of claim 10 wherein the one or more servers execute a registration service for maintaining registration entries associated with the plurality of computing devices.
12. The system of claim 10 wherein the computer readable media has stored thereon an access control list that is accessible by the presence agent to maintain access preferences of the first user regarding the plurality of computing devices.
13. The system of claim 12 wherein the access control list maintains access preferences set by a network administrator, the access preferences of the network administrator having a higher priority than the access preferences of the first user.
14. The system of claim 10 wherein the presence agent processes one or more subscription messages received from the second user's computing device, the messages indicating the second user's desire to monitor the presence of the first user over the computer network.
15. The system of claim 10 wherein the presence agent processes one or more service messages, the service messages specifying one or more procedure calls for updating the presence information maintained by the presence agent regarding the plurality of computing devices.
16. The system of claim 10 wherein the presence agent processes one or more service messages comprising one or more procedure calls for updating the access control list.
17. The system of claim 10 wherein the presence agent transmits an acceptance message and a notify message to the second device in response to the one or more subscription requests submitted by the second device.
18. The system of claim 10 wherein the computer-readable media is accessed by the presence agent in response to a request submitted to the presence agent for the information regarding the second user's desire to monitor the presence of the first user, the request being submitted by at least one of the plurality of computing devices.
19. The system of claim 10 wherein the aggregator component submits the aggregate document to the presence agent in response to one or more service messages received by the presence agent from the plurality of computing devices.
20. A method for generating an aggregate presence document representing the overall presence of a user, the method comprising:
receiving a plurality of presence documents generated by a plurality of computing devices of the user, the presence documents including data representative of an activity level and availability level associated with each of the plurality of computing devices;
analyzing the plurality of presence documents to identify at least one presence document that has a high presence priority setting; and
generating the aggregate presence document based on the activity level and availability level associated with presence document having the high presence priority setting.
21. The method of claim 20 wherein the step of receiving includes processing one or more service messages associated with the plurality of presence documents.
22. The method of claim 21 wherein the service messages specify one or more procedure calls for updating the presence information regarding the plurality of computing devices.
23. The method of claim 20 wherein the step of receiving includes processing one or more messages for initiating or terminating the registration of one or more of the plurality of computing devices.
24. The method of claim 20 wherein the step of analyzing includes summing an availability level and an activity level specified by the at least one presence document, the resulting sum indicating the degree to which the user is present upon the network.
25. The method of claim 20 wherein the step of generating includes creating a plain-language description associated with the availability level and including the plain-language description in the aggregate document.
26. The method of claim 20 wherein the step of generating includes creating a plain-language description in associated with the availability level and including the plain-language description in the aggregate document.
27. The method of claim 20 wherein the user is a first user, the method comprising: transmitting the aggregate presence document to a computing device of a second user in response to changes in the presence information.
28. A computer-readable medium having computer-executable instructions for performing the steps recited in claim 11.
29. A method for generating aggregate presence information regarding one or more computing devices, the aggregate presence information indicating the overall presence of the one or more computing devices on a computer network, the method comprising:
receiving a service message generated by at least one of the computing devices, the service message including one or more presence documents that contain presence information, the presence information including data representative of an activity level and availability level associated with each of the one or more computing devices;
analyzing the plurality of presence documents to identify at least one of the presence documents that has a highest presence priority; and
generating an aggregate presence document by including data representative of an activity level and availability level associated with the presence document identified as having the highest presence priority, the aggregate presence document also including other presence data obtained from the plurality of presence documents.
30. The method of claim 29 wherein the step of generating includes specifying a description attribute in association with the availability level, the description attribute providing a functional description of the availability level.
31. The method of claim 29 wherein the step of generating includes specifying a description attribute in association with the activity level, the description attribute providing a functional description of the activity level.
32. The method of claim 29 further including the step of submitting the aggregate presence document to one or more computing devices having access to the presence information associated with the plurality of computing devices in response to changes in the presence information.
33. A computer-readable medium having computer-executable instructions for performing the steps recited in claim 29.
34. A system for communicating presence information related to a first computing device to a second computing device over a network by a presence agent, the presence agent communicating the presence information in response to a request message submitted by the second computing device, the request message requesting access by the second computing device to the presence information, the system comprising:
means for receiving from the first computing device a message having one or more procedure calls for initiating the transfer of presence information to the presence agent;
means for receiving from the first computing device a message having one or more procedure calls for initiating the transfer of access preferences associated with the first computing device to the presence agent;
means for submitting an acceptance message to the second computing device indicating that the second computing device can access the presence information, the acceptance message being submitted regardless of whether the first computing device is present upon the network, and the acceptance message being submitted regardless of the access preferences specified by the first computing device; and
means for submitting a notification message to the second computing device, the notification message including a presence document having data representative of an activity level and availability level associated with the first computing device, the notification message being submitted regardless of whether the first computing device is present upon the network.36. The system of claim 35 further comprising:
means for storing information obtained from the request message submitted by the second computing device regarding the second user's desire to monitor the presence of the first user; and
means for submitting the stored information to the first computing device in response to a request message from the first computing device to obtain the stored information.
35. The system of claim 34 further comprising means for aggregating one or more presence documents received from the first computing device into a single presence document, the single presence document having data representative of an activity level and availability level associated with at least one presence document that indicates a high presence priority, the single presence document also including presence data associated with the one or more presence documents.
36. A method for relaying presence information to a subscriber in the absence of a presentity, the presentity operating a presence user agent that generates information indicative of the ability of the presentity to receive calls and indicative of the operating state or tasks in which the presentity is engaged, the method comprising:
storing information obtained from a subscriber request message into an accessible memory location, the stored information including one or more values that uniquely identify the subscriber from amongst a plurality of other devices capable of communicating over the network;
submitting the subscriber information to the presentity when the presentity is no longer absent, wherein the presentity makes a determination whether to grant the subscriber access to the information generated by the presence user agent.
37. The method of claim 36 further comprising submitting the information generated by the presence user agent to the subscriber when a determination is made to grant the subscriber access to the information.
38. The method of claim 37 wherein the step of determining is made according to access preferences assigned by the presentity.
39. The method of claim 36 wherein the step of submitting includes transmitting a presence document to the subscriber having data indicative of the ability of the presentity to receive calls and indicative of the operating state or tasks in which the presentity is engaged.
40. A computer-readable medium having computer-executable instructions for performing the steps recited in claim 36.
US10/145,673 2002-05-15 2002-05-15 Method and system for supporting the communication of presence information regarding one or more telephony devices Abandoned US20030217098A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
US10/145,673 US20030217098A1 (en) 2002-05-15 2002-05-15 Method and system for supporting the communication of presence information regarding one or more telephony devices

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US10/145,673 US20030217098A1 (en) 2002-05-15 2002-05-15 Method and system for supporting the communication of presence information regarding one or more telephony devices
US11/343,644 US7653715B2 (en) 2002-05-15 2006-01-30 Method and system for supporting the communication of presence information regarding one or more telephony devices

Related Child Applications (1)

Application Number Title Priority Date Filing Date
US11/343,644 Continuation US7653715B2 (en) 2002-05-15 2006-01-30 Method and system for supporting the communication of presence information regarding one or more telephony devices

Publications (1)

Publication Number Publication Date
US20030217098A1 true US20030217098A1 (en) 2003-11-20

Family

ID=29418663

Family Applications (2)

Application Number Title Priority Date Filing Date
US10/145,673 Abandoned US20030217098A1 (en) 2002-05-15 2002-05-15 Method and system for supporting the communication of presence information regarding one or more telephony devices
US11/343,644 Active 2023-02-09 US7653715B2 (en) 2002-05-15 2006-01-30 Method and system for supporting the communication of presence information regarding one or more telephony devices

Family Applications After (1)

Application Number Title Priority Date Filing Date
US11/343,644 Active 2023-02-09 US7653715B2 (en) 2002-05-15 2006-01-30 Method and system for supporting the communication of presence information regarding one or more telephony devices

Country Status (1)

Country Link
US (2) US20030217098A1 (en)

Cited By (118)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20040071150A1 (en) * 2002-07-05 2004-04-15 Anu Honkala Updating presence information
US20040215723A1 (en) * 2003-04-22 2004-10-28 Siemens Information Methods and apparatus for facilitating online presence based actions
US20050124363A1 (en) * 2003-09-16 2005-06-09 Klassen Gerhard D. Handheld electronic device and associated method providing availability data in a messaging environment
US20050138129A1 (en) * 2003-12-23 2005-06-23 Maria Adamczyk Methods and systems of responsive messaging
US20050226162A1 (en) * 2004-03-30 2005-10-13 Shrum Edgar V Jr Methods, systems, and products for maintaining communications service reachability
US20060030264A1 (en) * 2004-07-30 2006-02-09 Morris Robert P System and method for harmonizing changes in user activities, device capabilities and presence information
US20060036712A1 (en) * 2004-07-28 2006-02-16 Morris Robert P System and method for providing and utilizing presence information
US20060117050A1 (en) * 2004-11-30 2006-06-01 Ajita John Methods and apparatus for determining a presence of a user
US20060155733A1 (en) * 2004-11-30 2006-07-13 Ajita John Methods and apparatus for determining a proxy presence of a user
US20060168073A1 (en) * 2003-12-17 2006-07-27 International Business Machines Corporation System and method of managing real-time communications using context-based awareness states
US20060190525A1 (en) * 2002-05-15 2006-08-24 Microsoft Corporation Method and system for supporting the communication of presence information regarding one or more telephony devices
US20060248185A1 (en) * 2005-04-29 2006-11-02 Morris Robert P System and method for utilizing a presence service to advertise activity availability
US20070027917A1 (en) * 2005-08-01 2007-02-01 Ido Ariel Linking of personal information management data
WO2007015726A1 (en) * 2005-08-01 2007-02-08 Seven Networks, Inc. Context based action through data aggregation
US20070042791A1 (en) * 2005-08-16 2007-02-22 Sbc Knowledge Ventures, L.P. Presence and availability management over a public communication network
US20070064672A1 (en) * 2005-08-31 2007-03-22 Microsoft Corporation Controlling or monitoring PBX phone from multiple PC endpoints
US20070143415A1 (en) * 2005-12-15 2007-06-21 Daigle Brian K Customizable presence icons for instant messaging
US20070198725A1 (en) * 2004-10-06 2007-08-23 Morris Robert P System and method for utilizing contact information, presence information and device activity
US20070198696A1 (en) * 2004-10-06 2007-08-23 Morris Robert P System and method for utilizing contact information, presence information and device activity
US20070233875A1 (en) * 2006-03-28 2007-10-04 Microsoft Corporation Aggregating user presence across multiple endpoints
US20070239869A1 (en) * 2006-03-28 2007-10-11 Microsoft Corporation User interface for user presence aggregated across multiple endpoints
US20070268469A1 (en) * 2006-05-17 2007-11-22 Taiwan Semiconductor Manufacturing Company, Ltd. Apparatus and Method for Particle Monitoring in Immersion Lithography
US20070276909A1 (en) * 2006-05-23 2007-11-29 Microsoft Corporation Publication of customized presence information
US20080065755A1 (en) * 2006-08-18 2008-03-13 Siemens Communications, Inc. Apparatus and method for automated presence status inquiries
US20080077685A1 (en) * 2006-09-21 2008-03-27 Bellsouth Intellectual Property Corporation Dynamically configurable presence service
US20080077696A1 (en) * 2006-09-21 2008-03-27 Bellsouth Intellectual Property Corporation Personal presentity presence subsystem
US20080147793A1 (en) * 2006-10-31 2008-06-19 Singh Munindar P Method And System For Coordinating A Synchronous Activity
US20080184136A1 (en) * 2002-05-21 2008-07-31 At&T Delaware Intellectual Property Inc. Caller Initiated Distinctive Presence Alerting and Auto-Response Messaging
US20080209347A1 (en) * 2002-08-19 2008-08-28 At&T Delaware Intellectual Property, Inc., Formerly Known As Bellsouth Intellectual Property Redirection of a Message to an Alternate Address
US20080244026A1 (en) * 2002-05-13 2008-10-02 At&T Delaware Intellectual Property, Inc., Formerly Known As Bellsouth Intellectual Property Real-Time Notification of Presence Changes
US20080276195A1 (en) * 2007-05-04 2008-11-06 Microsoft Corporation Live companion window
US20080320025A1 (en) * 2007-06-22 2008-12-25 Microsoft Corporation Gathering and using awareness information
US20090037588A1 (en) * 2007-07-31 2009-02-05 Morris Robert P Method And System For Providing Status Information Of At Least Two Related Principals
US7512880B2 (en) 2005-12-23 2009-03-31 Swift Creek Systems, Llc Method and system for presenting published information in a browser
US20090112870A1 (en) * 2007-10-31 2009-04-30 Microsoft Corporation Management of distributed storage
US20090138609A1 (en) * 2007-11-27 2009-05-28 General Instrument Corporation Method and Apparatus for Maintaining User Sessions Across User Devices and Portals
US7567553B2 (en) 2005-06-10 2009-07-28 Swift Creek Systems, Llc Method, system, and data structure for providing a general request/response messaging protocol using a presence protocol
US20090232127A1 (en) * 2008-03-14 2009-09-17 Peeyush Jaiswal UPD-Based Soft Phone State Monitoring for CTI Applications
US20090267754A1 (en) * 2006-09-13 2009-10-29 At&T Intellectual Property I, L.P. Monitoring and Entry System Presence Service
US20090275314A1 (en) * 2006-04-21 2009-11-05 Telecom Italia S.P.A. Method and System for Providing Presence Information
US7653191B1 (en) * 2003-06-26 2010-01-26 Microsoft Corporation Voice call routing by dynamic personal profile
EP2166733A1 (en) 2008-09-23 2010-03-24 Ascendent Telecommunications, Inc. Methods and systems for aggregating presence information to provide a simplified unified presence
US20100075673A1 (en) * 2008-09-23 2010-03-25 Michael Colbert Methods and Systems for Aggregating Presence Information to Provide a Simplified Unified Presence
US20100077018A1 (en) * 2008-09-19 2010-03-25 Arup Acharya Virtual Presence Server
US7853563B2 (en) 2005-08-01 2010-12-14 Seven Networks, Inc. Universal data aggregation
WO2011010276A1 (en) * 2009-07-21 2011-01-27 Telefonaktiebolaget Lm Ericsson (Publ) Exchange of service capabilities in communication networks
US20110035443A1 (en) * 2009-08-04 2011-02-10 At&T Intellectual Property I, L.P. Aggregated Presence Over User Federated Devices
US20110061005A1 (en) * 2008-05-14 2011-03-10 Huawei Technologies Co., Ltd. Method, device, and system for implementing electronic whiteboard in audio/video conference
US7917505B2 (en) 2005-08-01 2011-03-29 Seven Networks, Inc. Methods for publishing content
US20110196913A1 (en) * 2010-02-08 2011-08-11 International Business Machines Corporation Programmable Presence Virtualization
US8010082B2 (en) 2004-10-20 2011-08-30 Seven Networks, Inc. Flexible billing architecture
US8064583B1 (en) 2005-04-21 2011-11-22 Seven Networks, Inc. Multiple data store authentication
US8078158B2 (en) 2008-06-26 2011-12-13 Seven Networks, Inc. Provisioning applications for a mobile device
US8107921B2 (en) 2008-01-11 2012-01-31 Seven Networks, Inc. Mobile virtual network operator
US8116214B2 (en) 2004-12-03 2012-02-14 Seven Networks, Inc. Provisioning of e-mail settings for a mobile terminal
US8127342B2 (en) 2002-01-08 2012-02-28 Seven Networks, Inc. Secure end-to-end transport through intermediary nodes
US8166164B1 (en) 2010-11-01 2012-04-24 Seven Networks, Inc. Application and network-based long poll request detection and cacheability assessment therefor
US8190701B2 (en) 2010-11-01 2012-05-29 Seven Networks, Inc. Cache defeat detection and caching of content addressed by identifiers intended to defeat cache
US8209709B2 (en) 2005-03-14 2012-06-26 Seven Networks, Inc. Cross-platform event engine
US8311525B2 (en) 2006-12-31 2012-11-13 Ektimisi Semiotics Holdings, Llc Method, system, and computer program product for creating smart services
US8316098B2 (en) 2011-04-19 2012-11-20 Seven Networks Inc. Social caching for device resource sharing and management
US8326985B2 (en) 2010-11-01 2012-12-04 Seven Networks, Inc. Distributed management of keep-alive message signaling for mobile network resource conservation and optimization
EP2530904A1 (en) * 2011-06-02 2012-12-05 Sony Computer Entertainment Inc. Information processing device and information procesing system
US8364181B2 (en) 2007-12-10 2013-01-29 Seven Networks, Inc. Electronic-mail filtering for mobile devices
US8417823B2 (en) 2010-11-22 2013-04-09 Seven Network, Inc. Aligning data transfer to optimize connections established for transmission over a wireless network
US8438633B1 (en) 2005-04-21 2013-05-07 Seven Networks, Inc. Flexible real-time inbox access
US8484314B2 (en) 2010-11-01 2013-07-09 Seven Networks, Inc. Distributed caching in a wireless network of content delivered for a mobile application over a long-held request
US8621075B2 (en) 2011-04-27 2013-12-31 Seven Metworks, Inc. Detecting and preserving state for satisfying application requests in a distributed proxy and cache system
US20140032643A1 (en) * 2012-07-30 2014-01-30 Adam D. Dirstine Enhanced http messaging for devices
US8693494B2 (en) 2007-06-01 2014-04-08 Seven Networks, Inc. Polling
US8700728B2 (en) 2010-11-01 2014-04-15 Seven Networks, Inc. Cache defeat detection and caching of content addressed by identifiers intended to defeat cache
US8750123B1 (en) 2013-03-11 2014-06-10 Seven Networks, Inc. Mobile device equipped with mobile network congestion recognition to make intelligent decisions regarding connecting to an operator network
US8761756B2 (en) 2005-06-21 2014-06-24 Seven Networks International Oy Maintaining an IP connection in a mobile network
US8775631B2 (en) 2012-07-13 2014-07-08 Seven Networks, Inc. Dynamic bandwidth adjustment for browsing or streaming activity in a wireless network based on prediction of user behavior when interacting with mobile applications
US8774844B2 (en) 2007-06-01 2014-07-08 Seven Networks, Inc. Integrated messaging
US8787947B2 (en) 2008-06-18 2014-07-22 Seven Networks, Inc. Application discovery on mobile devices
US8793305B2 (en) 2007-12-13 2014-07-29 Seven Networks, Inc. Content delivery to a mobile device from a content service
US8799410B2 (en) 2008-01-28 2014-08-05 Seven Networks, Inc. System and method of a relay server for managing communications and notification between a mobile device and a web access server
US8805334B2 (en) 2004-11-22 2014-08-12 Seven Networks, Inc. Maintaining mobile terminal information for secure communications
US8812695B2 (en) 2012-04-09 2014-08-19 Seven Networks, Inc. Method and system for management of a virtual network connection without heartbeat messages
US8832228B2 (en) 2011-04-27 2014-09-09 Seven Networks, Inc. System and method for making requests on behalf of a mobile device based on atomic processes for mobile network traffic relief
US8838783B2 (en) 2010-07-26 2014-09-16 Seven Networks, Inc. Distributed caching for resource and mobile network traffic management
US8843153B2 (en) 2010-11-01 2014-09-23 Seven Networks, Inc. Mobile traffic categorization and policy for network use optimization while preserving user experience
US8849902B2 (en) 2008-01-25 2014-09-30 Seven Networks, Inc. System for providing policy based content service in a mobile network
US8861354B2 (en) 2011-12-14 2014-10-14 Seven Networks, Inc. Hierarchies and categories for management and deployment of policies for distributed wireless traffic optimization
US8868753B2 (en) 2011-12-06 2014-10-21 Seven Networks, Inc. System of redundantly clustered machines to provide failover mechanisms for mobile traffic management and network resource conservation
US8874761B2 (en) 2013-01-25 2014-10-28 Seven Networks, Inc. Signaling optimization in a wireless network for traffic utilizing proprietary and non-proprietary protocols
US8886176B2 (en) 2010-07-26 2014-11-11 Seven Networks, Inc. Mobile application traffic optimization
US8904044B2 (en) 2007-09-28 2014-12-02 International Business Machines Corporation Adapting compression techniques over data based on context
US8903954B2 (en) 2010-11-22 2014-12-02 Seven Networks, Inc. Optimization of resource polling intervals to satisfy mobile device requests
US8909759B2 (en) 2008-10-10 2014-12-09 Seven Networks, Inc. Bandwidth measurement
US8909202B2 (en) 2012-01-05 2014-12-09 Seven Networks, Inc. Detection and management of user interactions with foreground applications on a mobile device in distributed caching
US8918503B2 (en) 2011-12-06 2014-12-23 Seven Networks, Inc. Optimization of mobile traffic directed to private networks and operator configurability thereof
USRE45348E1 (en) 2004-10-20 2015-01-20 Seven Networks, Inc. Method and apparatus for intercepting events in a communication system
WO2015032065A1 (en) 2013-09-06 2015-03-12 Nokia Corporation Method, apparatus and system for enhancing user's engagement with service
US8984581B2 (en) 2011-07-27 2015-03-17 Seven Networks, Inc. Monitoring mobile application activities for malicious traffic on a mobile device
US9002828B2 (en) 2007-12-13 2015-04-07 Seven Networks, Inc. Predictive content delivery
US9009250B2 (en) 2011-12-07 2015-04-14 Seven Networks, Inc. Flexible and dynamic integration schemas of a traffic management system with various network operators for network traffic alleviation
US9021021B2 (en) 2011-12-14 2015-04-28 Seven Networks, Inc. Mobile network reporting and usage analytics system and method aggregated using a distributed traffic optimization system
US9043433B2 (en) 2010-07-26 2015-05-26 Seven Networks, Inc. Mobile network traffic coordination across multiple applications
US9043731B2 (en) 2010-03-30 2015-05-26 Seven Networks, Inc. 3D mobile user interface with configurable workspace management
US9055102B2 (en) 2006-02-27 2015-06-09 Seven Networks, Inc. Location-based operations and messaging
US9060032B2 (en) 2010-11-01 2015-06-16 Seven Networks, Inc. Selective data compression by a distributed traffic management system to reduce mobile data traffic and signaling traffic
US9065765B2 (en) 2013-07-22 2015-06-23 Seven Networks, Inc. Proxy server associated with a mobile carrier for enhancing mobile traffic management in a mobile network
US9077630B2 (en) 2010-07-26 2015-07-07 Seven Networks, Inc. Distributed implementation of dynamic wireless traffic policy
US9161258B2 (en) 2012-10-24 2015-10-13 Seven Networks, Llc Optimized and selective management of policy deployment to mobile clients in a congested network to prevent further aggravation of network congestion
US9173128B2 (en) 2011-12-07 2015-10-27 Seven Networks, Llc Radio-awareness of mobile device for sending server-side control signals using a wireless network optimized transport protocol
US9203864B2 (en) 2012-02-02 2015-12-01 Seven Networks, Llc Dynamic categorization of applications for network access in a mobile network
US9241314B2 (en) 2013-01-23 2016-01-19 Seven Networks, Llc Mobile device with application or context aware fast dormancy
US9275163B2 (en) 2010-11-01 2016-03-01 Seven Networks, Llc Request and response characteristics based adaptation of distributed caching in a mobile network
US9307493B2 (en) 2012-12-20 2016-04-05 Seven Networks, Llc Systems and methods for application management of mobile device radio state promotion and demotion
US9326189B2 (en) 2012-02-03 2016-04-26 Seven Networks, Llc User as an end point for profiling and optimizing the delivery of content and data in a wireless network
US9325662B2 (en) 2011-01-07 2016-04-26 Seven Networks, Llc System and method for reduction of mobile network traffic used for domain name system (DNS) queries
US9330190B2 (en) 2006-12-11 2016-05-03 Swift Creek Systems, Llc Method and system for providing data handling information for use by a publish/subscribe client
US9330196B2 (en) 2010-11-01 2016-05-03 Seven Networks, Llc Wireless traffic management system cache optimization using http headers
US9832095B2 (en) 2011-12-14 2017-11-28 Seven Networks, Llc Operation modes for mobile traffic optimization and concurrent management of optimized and non-optimized traffic
US10263899B2 (en) 2012-04-10 2019-04-16 Seven Networks, Llc Enhanced customer service for mobile carriers using real-time and historical mobile application and traffic or optimization data associated with mobile devices in a mobile network
US10261654B2 (en) 2003-09-16 2019-04-16 Blackberry Limited Handheld electronic device and associated method for indicating delivery status of a message

Families Citing this family (22)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP3980421B2 (en) * 2002-06-27 2007-09-26 富士通株式会社 Presence management method and apparatus
US6757722B2 (en) * 2002-07-16 2004-06-29 Nokia Corporation System and method for providing partial presence notifications
US8799785B2 (en) * 2003-12-17 2014-08-05 International Business Machines Corporation Ability to scope awareness to your current task
US7596210B2 (en) * 2004-09-30 2009-09-29 Siemens Communications, Inc. Presence enhanced outcalling
US8095665B1 (en) * 2005-06-30 2012-01-10 Google Inc. User-friendly features for real-time communications
US8787917B1 (en) 2005-10-24 2014-07-22 Avaya Inc. Selection of wireless network travel paths
US20070110031A1 (en) * 2005-11-15 2007-05-17 Yahoo! Inc. Automated connection to a VOIP session
US8068847B1 (en) * 2006-08-09 2011-11-29 Avaya Inc. Method and apparatus for notifying a user of separation from a mobile device
US8103725B2 (en) * 2006-11-17 2012-01-24 Microsoft Corporation Communication using delegates
US20080132243A1 (en) * 2006-11-30 2008-06-05 Sony Ericsson Mobile Communications Ab Device and method for providing location information on a portable mobile communications device
US20090070410A1 (en) * 2007-09-12 2009-03-12 International Business Machines Corporation Managing Presence Information Of A Presentity
US20090112996A1 (en) * 2007-10-25 2009-04-30 Cisco Technology, Inc. Determining Presence Status of End User Associated with Multiple Access Terminals
US20090110169A1 (en) * 2007-10-25 2009-04-30 Cisco Technology, Inc. Initiating a Conference Session Based on Availability of End Users
DE102008046058A1 (en) * 2008-09-08 2010-03-11 T-Mobile International Ag A method for transmitting and negotiation of network controlled function data between a client and a server
US20100268524A1 (en) * 2009-04-17 2010-10-21 Empirix Inc. Method For Modeling User Behavior In IP Networks
US8886791B2 (en) 2010-07-09 2014-11-11 Microsoft Corporation Generating alerts based on managed and unmanaged data
US8935613B1 (en) 2010-10-28 2015-01-13 Google Inc. Communication initiation control
US9117054B2 (en) 2012-12-21 2015-08-25 Websense, Inc. Method and aparatus for presence based resource management
US9992021B1 (en) 2013-03-14 2018-06-05 GoTenna, Inc. System and method for private and point-to-point communication between computing devices
US9888210B2 (en) 2013-08-19 2018-02-06 Microsoft Technology Licensing, Llc Seamless call transitions with pinpoint call escalation
US9681095B2 (en) 2013-08-19 2017-06-13 Microsoft Technology Licensing, Llc Seamless call transitions with pre-escalation participation confirmation
US9961608B2 (en) 2013-08-19 2018-05-01 Microsoft Technology Licensing, Llc Seamless call transitions

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6269099B1 (en) * 1998-07-01 2001-07-31 3Com Corporation Protocol and method for peer network device discovery
US20020143928A1 (en) * 2000-12-07 2002-10-03 Maltz David A. Method and system for collection and storage of traffic data in a computer network
US20040172481A1 (en) * 2001-05-11 2004-09-02 Engstrom G. Eric Method and system for collecting and displaying aggregate presence information for mobile media players
US6807423B1 (en) * 1999-12-14 2004-10-19 Nortel Networks Limited Communication and presence spanning multiple access networks
US6839735B2 (en) * 2000-02-29 2005-01-04 Microsoft Corporation Methods and systems for controlling access to presence information according to a variety of different access permission types
US6853634B1 (en) * 1999-12-14 2005-02-08 Nortel Networks Limited Anonymity in a presence management system

Family Cites Families (80)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0619276B2 (en) 1981-08-17 1994-03-16 工業技術院長 Mobile map display device assembly
US5179519A (en) 1990-02-01 1993-01-12 Pioneer Electronic Corporation Navigation system for vehicle
US5220507A (en) 1990-11-08 1993-06-15 Motorola, Inc. Land vehicle multiple navigation route apparatus
US5608635A (en) 1992-04-14 1997-03-04 Zexel Corporation Navigation system for a vehicle with route recalculation between multiple locations
US5493692A (en) 1993-12-03 1996-02-20 Xerox Corporation Selective delivery of electronic messages in a multiple computer system based on context and environment of a user
US5555376A (en) 1993-12-03 1996-09-10 Xerox Corporation Method for granting a user request having locational and contextual attributes consistent with user policies for devices having locational attributes consistent with the user request
US5812865A (en) 1993-12-03 1998-09-22 Xerox Corporation Specifying and establishing communication data paths between particular media devices in multiple media device computing systems based on context of a user or users
US6321158B1 (en) 1994-06-24 2001-11-20 Delorme Publishing Company Integrated routing/mapping information
US5911773A (en) 1995-07-24 1999-06-15 Aisin Aw Co., Ltd. Navigation system for vehicles
US5835881A (en) 1996-01-16 1998-11-10 Philips Electronics North America Corporation Portable system for providing voice driving directions
US5737886A (en) * 1996-04-04 1998-04-14 Kruckemeyer; Robert J. Method for determining forgeries and authenticating signatures
US5802518A (en) * 1996-06-04 1998-09-01 Multex Systems, Inc. Information delivery system and method
JP3370555B2 (en) 1996-07-09 2003-01-27 松下電器産業株式会社 Pedestrian information providing system
JP3919855B2 (en) 1996-10-17 2007-05-30 株式会社ザナヴィ・インフォマティクス Navigation device
US5943478A (en) * 1997-04-04 1999-08-24 Flash Communications, Inc. System for immediate popup messaging across the internet
US6260148B1 (en) * 1997-04-04 2001-07-10 Microsoft Corporation Methods and systems for message forwarding and property notifications using electronic subscriptions
US6510461B1 (en) * 1997-06-30 2003-01-21 Sun Microsystems, Inc. System for managing and automatically deleting network address identified and stored during a network communication session when the network address is visited
GB2335492B (en) 1998-03-18 2002-02-27 Nokia Mobile Phones Ltd Local navigation alternatives
US6466232B1 (en) 1998-12-18 2002-10-15 Tangis Corporation Method and system for controlling presentation of information to a user based on the user's condition
US6801223B1 (en) 1998-12-18 2004-10-05 Tangis Corporation Managing interactions between computer users' context models
US6791580B1 (en) 1998-12-18 2004-09-14 Tangis Corporation Supplying notifications related to supply and consumption of user context data
US6842877B2 (en) 1998-12-18 2005-01-11 Tangis Corporation Contextual responses based on automated learning techniques
US6812937B1 (en) 1998-12-18 2004-11-02 Tangis Corporation Supplying enhanced computer user's context data
US7076737B2 (en) 1998-12-18 2006-07-11 Tangis Corporation Thematic response to a computer user's context, such as by a wearable personal computer
US7107539B2 (en) 1998-12-18 2006-09-12 Tangis Corporation Thematic response to a computer user's context, such as by a wearable personal computer
US7055101B2 (en) 1998-12-18 2006-05-30 Tangis Corporation Thematic response to a computer user's context, such as by a wearable personal computer
US7080322B2 (en) 1998-12-18 2006-07-18 Tangis Corporation Thematic response to a computer user's context, such as by a wearable personal computer
US6747675B1 (en) 1998-12-18 2004-06-08 Tangis Corporation Mediating conflicts in computer user's context data
US6463145B1 (en) * 1999-01-29 2002-10-08 Microsoft Corporation Computer-implemented call forwarding options and methods therefor in a unified messaging system
US6477240B1 (en) * 1999-03-31 2002-11-05 Microsoft Corporation Computer-implemented voice-based command structure for establishing outbound communication through a unified messaging system
US6519639B1 (en) * 1999-07-21 2003-02-11 Microsoft Corporation System and method for activity monitoring and reporting in a computer network
JP3749821B2 (en) 1999-09-30 2006-03-01 株式会社東芝 For pedestrian guidance system and pedestrian for directions method
US20020065894A1 (en) * 1999-12-03 2002-05-30 Dalal Siddhartha R. Local presence state and user-controlled presence and message forwarding in unified instant messaging
US7359938B1 (en) * 1999-12-14 2008-04-15 Nortel Networks Limited System indicating the presence of an individual or group of individuals
US6513046B1 (en) 1999-12-15 2003-01-28 Tangis Corporation Storing and recalling information to augment human memories
JP3514197B2 (en) 2000-01-12 2004-03-31 日本電気株式会社 Directions described apparatus and directions described system
US6850968B1 (en) * 2000-02-01 2005-02-01 Service Co. Reduction of network server loading
US6353795B1 (en) 2000-02-01 2002-03-05 Infospace, Inc. Method and system for matching an incident to a route
DE10007348C2 (en) 2000-02-18 2003-07-10 Harman Becker Automotive Sys navigation system
US6748225B1 (en) 2000-02-29 2004-06-08 Metro One Telecommunications, Inc. Method and system for the determination of location by retail signage and other readily recognizable landmarks
AU4763001A (en) * 2000-03-20 2001-10-03 At And T Corp Method and apparatus for coordinating a change in service provider between a client and a server with identity based service access management
AU4976801A (en) 2000-04-02 2001-10-15 Tangis Corp Soliciting information based on a computer user's context
US20010055298A1 (en) * 2000-05-10 2001-12-27 John Baker Apparatus and system to provide wireless data services through a wireless access integrated node
US6694252B2 (en) 2000-07-04 2004-02-17 Mitsubishi Denki Kabushiki Kaisha Method of displaying landmark in navigation device
US20020044152A1 (en) 2000-10-16 2002-04-18 Abbott Kenneth H. Dynamic integration of computer generated and real world images
WO2002033541A2 (en) 2000-10-16 2002-04-25 Tangis Corporation Dynamically determining appropriate computer interfaces
US20020054130A1 (en) 2000-10-16 2002-05-09 Abbott Kenneth H. Dynamically displaying current status of tasks
US6714519B2 (en) * 2000-11-03 2004-03-30 Vocaltec Communications Limited Communications availability
US6822945B2 (en) * 2000-11-08 2004-11-23 Genesys Telecommunications Laboratories, Inc. Method and apparatus for anticipating and planning communication-center resources based on evaluation of events waiting in a communication center master queue
WO2002043351A2 (en) * 2000-11-20 2002-05-30 At & T Wireless Services, Inc. Systems for providing wireless communication presence information
JP2002169914A (en) 2000-11-30 2002-06-14 Toyota Motor Corp Apparatus and method for route guidance
US6870830B1 (en) * 2000-11-30 2005-03-22 3Com Corporation System and method for performing messaging services using a data communications channel in a data network telephone system
WO2002045344A2 (en) * 2000-11-30 2002-06-06 Message Machines, Inc. Systems and methods for routing messages to communications devices
JP4302872B2 (en) 2000-12-12 2009-07-29 パナソニック株式会社 Landmark update system and navigation equipment
US20020075303A1 (en) * 2000-12-18 2002-06-20 Nortel Networks Limited And Bell Canada Method and system for creating a virtual team environment
US7218722B1 (en) * 2000-12-18 2007-05-15 Westell Technologies, Inc. System and method for providing call management services in a virtual private network using voice or video over internet protocol
WO2002060157A2 (en) 2001-01-24 2002-08-01 Televigation, Inc. Real-time navigation system for mobile environment
US6477460B2 (en) 2001-02-27 2002-11-05 Metro One Telecommunications, Inc. Process and system for the annotation of machine-generated directions with easily recognized landmarks and other relevant information
JP2002260160A (en) 2001-02-28 2002-09-13 Toshiba Corp Method and device for guidance
US20020164998A1 (en) 2001-05-01 2002-11-07 Saed Younis System and method for providing position-based information to a user of a wireless device
US8315651B2 (en) * 2001-05-03 2012-11-20 Kyocera Corporation Instant messaging to a mobile device
US7145900B2 (en) * 2001-05-31 2006-12-05 Go2Call.Com, Inc. Packet-switched telephony call server
US7269162B1 (en) * 2001-07-20 2007-09-11 Cisco Technology, Inc. Integration of presence services with a network enabled telephony device
US20030041101A1 (en) * 2001-08-24 2003-02-27 Hansche Brian A. Presence watcher proxy
US20030048195A1 (en) * 2001-08-31 2003-03-13 Dirk Trossen Apparatus and method to sense and subscribe to presence information
US7062533B2 (en) * 2001-09-20 2006-06-13 International Business Machines Corporation Specifying monitored user participation in messaging sessions
US7007085B1 (en) * 2001-09-28 2006-02-28 Bellsouth Intellectual Property Corporation Message log for wireline, voice mail, email, fax, pager, instant messages and chat
US7310532B2 (en) * 2001-12-05 2007-12-18 Intel Corporation Method of automatically updating presence information
US20030110228A1 (en) * 2001-12-12 2003-06-12 Ziqiang Xu Method and apparatus for monitoring activity and presence to optimize collaborative issue resolution
US6766245B2 (en) 2002-03-14 2004-07-20 Microsoft Corporation Landmark-based location of users
US7227937B1 (en) * 2002-03-19 2007-06-05 Nortel Networks Limited Monitoring natural interaction for presence detection
US7035923B1 (en) * 2002-04-10 2006-04-25 Nortel Networks Limited Presence information specifying communication preferences
US20030217098A1 (en) 2002-05-15 2003-11-20 Microsoft Corporation Method and system for supporting the communication of presence information regarding one or more telephony devices
US7552204B2 (en) * 2002-05-15 2009-06-23 Microsoft Corporation Method and system for supporting the communication of presence information among computing devices of a network
US20030217142A1 (en) * 2002-05-15 2003-11-20 Microsoft Corporation Method and system for supporting the communication of presence information regarding one or more telephony devices
US7103167B2 (en) * 2002-05-20 2006-09-05 Callwave, Inc. Systems and methods for call screening
US7023980B2 (en) * 2002-12-04 2006-04-04 Avaya Technology Corp. Outbound dialing decision criteria based
US8046213B2 (en) 2004-08-06 2011-10-25 Nuance Communications, Inc. On demand TTS vocabulary for a telematics system
US7308360B2 (en) 2005-03-18 2007-12-11 International Business Machines Corporation Technique for audibly providing driving directions using a mobile telephone
US8825370B2 (en) 2005-05-27 2014-09-02 Yahoo! Inc. Interactive map-based travel guide

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6269099B1 (en) * 1998-07-01 2001-07-31 3Com Corporation Protocol and method for peer network device discovery
US6807423B1 (en) * 1999-12-14 2004-10-19 Nortel Networks Limited Communication and presence spanning multiple access networks
US6853634B1 (en) * 1999-12-14 2005-02-08 Nortel Networks Limited Anonymity in a presence management system
US6839735B2 (en) * 2000-02-29 2005-01-04 Microsoft Corporation Methods and systems for controlling access to presence information according to a variety of different access permission types
US20020143928A1 (en) * 2000-12-07 2002-10-03 Maltz David A. Method and system for collection and storage of traffic data in a computer network
US20040172481A1 (en) * 2001-05-11 2004-09-02 Engstrom G. Eric Method and system for collecting and displaying aggregate presence information for mobile media players

Cited By (207)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8811952B2 (en) 2002-01-08 2014-08-19 Seven Networks, Inc. Mobile device power management in data synchronization over a mobile network with or without a trigger notification
US8127342B2 (en) 2002-01-08 2012-02-28 Seven Networks, Inc. Secure end-to-end transport through intermediary nodes
US8549587B2 (en) 2002-01-08 2013-10-01 Seven Networks, Inc. Secure end-to-end transport through intermediary nodes
US8989728B2 (en) 2002-01-08 2015-03-24 Seven Networks, Inc. Connection architecture for a mobile network
US8090821B2 (en) 2002-05-13 2012-01-03 At&T Intellectual Property I, L.P. Real-time notification of presence changes
US8606909B2 (en) 2002-05-13 2013-12-10 At&T Intellectual Property I, L.P. Real-time notification of presence availability
US20080244026A1 (en) * 2002-05-13 2008-10-02 At&T Delaware Intellectual Property, Inc., Formerly Known As Bellsouth Intellectual Property Real-Time Notification of Presence Changes
US20060190525A1 (en) * 2002-05-15 2006-08-24 Microsoft Corporation Method and system for supporting the communication of presence information regarding one or more telephony devices
US7653715B2 (en) 2002-05-15 2010-01-26 Microsoft Corporation Method and system for supporting the communication of presence information regarding one or more telephony devices
US20080184136A1 (en) * 2002-05-21 2008-07-31 At&T Delaware Intellectual Property Inc. Caller Initiated Distinctive Presence Alerting and Auto-Response Messaging
US8707188B2 (en) 2002-05-21 2014-04-22 At&T Intellectual Property I, L.P. Caller initiated distinctive presence alerting and auto-response messaging
US9832145B2 (en) 2002-05-21 2017-11-28 At&T Intellectual Property I, L.P. Caller initiated distinctive presence alerting and auto-response messaging
US20040071150A1 (en) * 2002-07-05 2004-04-15 Anu Honkala Updating presence information
US20080209347A1 (en) * 2002-08-19 2008-08-28 At&T Delaware Intellectual Property, Inc., Formerly Known As Bellsouth Intellectual Property Redirection of a Message to an Alternate Address
US8370756B2 (en) 2002-08-19 2013-02-05 At&T Intellectual Property I, L.P. Redirection of a message to an alternate address
US9251193B2 (en) 2003-01-08 2016-02-02 Seven Networks, Llc Extending user relationships
US20040215723A1 (en) * 2003-04-22 2004-10-28 Siemens Information Methods and apparatus for facilitating online presence based actions
US7653191B1 (en) * 2003-06-26 2010-01-26 Microsoft Corporation Voice call routing by dynamic personal profile
US10261654B2 (en) 2003-09-16 2019-04-16 Blackberry Limited Handheld electronic device and associated method for indicating delivery status of a message
US20050124363A1 (en) * 2003-09-16 2005-06-09 Klassen Gerhard D. Handheld electronic device and associated method providing availability data in a messaging environment
US20080096595A1 (en) * 2003-09-16 2008-04-24 Research In Motion Limited Handheld Electronic Device and Associated Method Providing Availability Data in a Messaging Environment
US8688152B2 (en) 2003-09-16 2014-04-01 Blackberry Limited Method for creating a peer-to-peer immediate messaging solution without using an instant messaging server
US9354777B2 (en) 2003-09-16 2016-05-31 Blackberry Limited Method for creating a peer-to-peer immediate messaging solution without using an instant messaging server
US9098169B2 (en) 2003-09-16 2015-08-04 Blackberry Limited Handheld electronic device and associated method providing availability data in a messaging environment
US8750914B2 (en) * 2003-09-16 2014-06-10 Blackberry Limited Handheld electronic device and associated method providing availability data in a messaging environment
US8345601B2 (en) 2003-09-16 2013-01-01 Research In Motion Limited Method for creating a peer-to-peer immediate messaging solution without using an instant messaging server
US8094594B2 (en) 2003-09-16 2012-01-10 Research In Motion Limited Method for creating a peer-to-peer immediate messaging solution without using an instant messenging server
US20110009134A1 (en) * 2003-09-16 2011-01-13 Research In Motion Limited method for creating a peer-to-peer immediate messaging solution without using an instant messenging server
US20060168073A1 (en) * 2003-12-17 2006-07-27 International Business Machines Corporation System and method of managing real-time communications using context-based awareness states
US8639755B2 (en) 2003-12-17 2014-01-28 International Business Machines Corporation System and method of managing real-time communications using context-based awareness states
US20050138129A1 (en) * 2003-12-23 2005-06-23 Maria Adamczyk Methods and systems of responsive messaging
US20050226162A1 (en) * 2004-03-30 2005-10-13 Shrum Edgar V Jr Methods, systems, and products for maintaining communications service reachability
US20060036712A1 (en) * 2004-07-28 2006-02-16 Morris Robert P System and method for providing and utilizing presence information
US20060030264A1 (en) * 2004-07-30 2006-02-09 Morris Robert P System and method for harmonizing changes in user activities, device capabilities and presence information
US7593984B2 (en) 2004-07-30 2009-09-22 Swift Creek Systems, Llc System and method for harmonizing changes in user activities, device capabilities and presence information
US20070198696A1 (en) * 2004-10-06 2007-08-23 Morris Robert P System and method for utilizing contact information, presence information and device activity
US20070198725A1 (en) * 2004-10-06 2007-08-23 Morris Robert P System and method for utilizing contact information, presence information and device activity
USRE45348E1 (en) 2004-10-20 2015-01-20 Seven Networks, Inc. Method and apparatus for intercepting events in a communication system
US8010082B2 (en) 2004-10-20 2011-08-30 Seven Networks, Inc. Flexible billing architecture
US8831561B2 (en) 2004-10-20 2014-09-09 Seven Networks, Inc System and method for tracking billing events in a mobile wireless network for a network operator
US8805334B2 (en) 2004-11-22 2014-08-12 Seven Networks, Inc. Maintaining mobile terminal information for secure communications
US20060155733A1 (en) * 2004-11-30 2006-07-13 Ajita John Methods and apparatus for determining a proxy presence of a user
US20060117050A1 (en) * 2004-11-30 2006-06-01 Ajita John Methods and apparatus for determining a presence of a user
US9094508B2 (en) 2004-11-30 2015-07-28 Avaya Inc. Methods and apparatus for determining a proxy presence of a user
US8176086B2 (en) * 2004-11-30 2012-05-08 Avaya Inc. Methods and apparatus for determining a presence of a user
US8873411B2 (en) 2004-12-03 2014-10-28 Seven Networks, Inc. Provisioning of e-mail settings for a mobile terminal
US8116214B2 (en) 2004-12-03 2012-02-14 Seven Networks, Inc. Provisioning of e-mail settings for a mobile terminal
US8209709B2 (en) 2005-03-14 2012-06-26 Seven Networks, Inc. Cross-platform event engine
US9047142B2 (en) 2005-03-14 2015-06-02 Seven Networks, Inc. Intelligent rendering of information in a limited display environment
US8561086B2 (en) 2005-03-14 2013-10-15 Seven Networks, Inc. System and method for executing commands that are non-native to the native environment of a mobile device
US8839412B1 (en) 2005-04-21 2014-09-16 Seven Networks, Inc. Flexible real-time inbox access
US8064583B1 (en) 2005-04-21 2011-11-22 Seven Networks, Inc. Multiple data store authentication
US8438633B1 (en) 2005-04-21 2013-05-07 Seven Networks, Inc. Flexible real-time inbox access
US20060248185A1 (en) * 2005-04-29 2006-11-02 Morris Robert P System and method for utilizing a presence service to advertise activity availability
US7567553B2 (en) 2005-06-10 2009-07-28 Swift Creek Systems, Llc Method, system, and data structure for providing a general request/response messaging protocol using a presence protocol
US8761756B2 (en) 2005-06-21 2014-06-24 Seven Networks International Oy Maintaining an IP connection in a mobile network
US8412675B2 (en) 2005-08-01 2013-04-02 Seven Networks, Inc. Context aware data presentation
US20070027917A1 (en) * 2005-08-01 2007-02-01 Ido Ariel Linking of personal information management data
US7917505B2 (en) 2005-08-01 2011-03-29 Seven Networks, Inc. Methods for publishing content
US8468126B2 (en) 2005-08-01 2013-06-18 Seven Networks, Inc. Publishing data in an information community
US7853563B2 (en) 2005-08-01 2010-12-14 Seven Networks, Inc. Universal data aggregation
US7917468B2 (en) 2005-08-01 2011-03-29 Seven Networks, Inc. Linking of personal information management data
US8069166B2 (en) 2005-08-01 2011-11-29 Seven Networks, Inc. Managing user-to-user contact with inferred presence information
WO2007015726A1 (en) * 2005-08-01 2007-02-08 Seven Networks, Inc. Context based action through data aggregation
US20070042791A1 (en) * 2005-08-16 2007-02-22 Sbc Knowledge Ventures, L.P. Presence and availability management over a public communication network
US20070064672A1 (en) * 2005-08-31 2007-03-22 Microsoft Corporation Controlling or monitoring PBX phone from multiple PC endpoints
US7899168B2 (en) * 2005-08-31 2011-03-01 Microsoft Corporation Controlling or monitoring PBX phone from multiple PC endpoints
US20070143415A1 (en) * 2005-12-15 2007-06-21 Daigle Brian K Customizable presence icons for instant messaging
US7512880B2 (en) 2005-12-23 2009-03-31 Swift Creek Systems, Llc Method and system for presenting published information in a browser
US9055102B2 (en) 2006-02-27 2015-06-09 Seven Networks, Inc. Location-based operations and messaging
US20070233875A1 (en) * 2006-03-28 2007-10-04 Microsoft Corporation Aggregating user presence across multiple endpoints
US20070239869A1 (en) * 2006-03-28 2007-10-11 Microsoft Corporation User interface for user presence aggregated across multiple endpoints
US7945612B2 (en) 2006-03-28 2011-05-17 Microsoft Corporation Aggregating user presence across multiple endpoints
US8700690B2 (en) 2006-03-28 2014-04-15 Microsoft Corporation Aggregating user presence across multiple endpoints
US20110185006A1 (en) * 2006-03-28 2011-07-28 Microsoft Corporation Aggregating user presence across multiple endpoints
US20090275314A1 (en) * 2006-04-21 2009-11-05 Telecom Italia S.P.A. Method and System for Providing Presence Information
US8472929B2 (en) * 2006-04-21 2013-06-25 Telecom Italia S.P.A. Method and system for providing presence information
US20070268469A1 (en) * 2006-05-17 2007-11-22 Taiwan Semiconductor Manufacturing Company, Ltd. Apparatus and Method for Particle Monitoring in Immersion Lithography
US20070276937A1 (en) * 2006-05-23 2007-11-29 Microsoft Corporation User presence aggregation at a server
US20160156727A1 (en) * 2006-05-23 2016-06-02 Microsoft Technology Licensing, Llc User presence aggregation at a server
US9942338B2 (en) * 2006-05-23 2018-04-10 Microsoft Technology Licensing, Llc User presence aggregation at a server
US20070276909A1 (en) * 2006-05-23 2007-11-29 Microsoft Corporation Publication of customized presence information
US9241038B2 (en) * 2006-05-23 2016-01-19 Microsoft Technology Licensing, Llc User presence aggregation at a server
US20080065755A1 (en) * 2006-08-18 2008-03-13 Siemens Communications, Inc. Apparatus and method for automated presence status inquiries
US7956739B2 (en) 2006-09-13 2011-06-07 At&T Intellectual Property I, L.P. Monitoring and entry system presence service
US20090267754A1 (en) * 2006-09-13 2009-10-29 At&T Intellectual Property I, L.P. Monitoring and Entry System Presence Service
US8533306B2 (en) 2006-09-21 2013-09-10 At&T Intellectual Property I, L.P. Personal presentity presence subsystem
US8316117B2 (en) 2006-09-21 2012-11-20 At&T Intellectual Property I, L.P. Personal presentity presence subsystem
US20080077696A1 (en) * 2006-09-21 2008-03-27 Bellsouth Intellectual Property Corporation Personal presentity presence subsystem
US20080077685A1 (en) * 2006-09-21 2008-03-27 Bellsouth Intellectual Property Corporation Dynamically configurable presence service
US20080147793A1 (en) * 2006-10-31 2008-06-19 Singh Munindar P Method And System For Coordinating A Synchronous Activity
US9330190B2 (en) 2006-12-11 2016-05-03 Swift Creek Systems, Llc Method and system for providing data handling information for use by a publish/subscribe client
US10154099B2 (en) 2006-12-31 2018-12-11 Scenera Mobile Technologies, Llc Method, system, and computer program product for delivering smart services
US8311525B2 (en) 2006-12-31 2012-11-13 Ektimisi Semiotics Holdings, Llc Method, system, and computer program product for creating smart services
US8611870B2 (en) 2006-12-31 2013-12-17 Ektimisi Semiotics Holdings, Llc Method, system, and computer program product for delivering smart services
US20080276195A1 (en) * 2007-05-04 2008-11-06 Microsoft Corporation Live companion window
US8677270B2 (en) 2007-05-04 2014-03-18 Microsoft Corporation Live companion user interface
US9274674B2 (en) 2007-05-04 2016-03-01 Microsoft Technology Licensing, Llc Live companion user interface
US8805425B2 (en) 2007-06-01 2014-08-12 Seven Networks, Inc. Integrated messaging
US8693494B2 (en) 2007-06-01 2014-04-08 Seven Networks, Inc. Polling
US8774844B2 (en) 2007-06-01 2014-07-08 Seven Networks, Inc. Integrated messaging
US20080320025A1 (en) * 2007-06-22 2008-12-25 Microsoft Corporation Gathering and using awareness information
US8954507B2 (en) * 2007-06-22 2015-02-10 Microsoft Corporation Gathering and using awareness information
US20090037588A1 (en) * 2007-07-31 2009-02-05 Morris Robert P Method And System For Providing Status Information Of At Least Two Related Principals
US8904044B2 (en) 2007-09-28 2014-12-02 International Business Machines Corporation Adapting compression techniques over data based on context
US20090112870A1 (en) * 2007-10-31 2009-04-30 Microsoft Corporation Management of distributed storage
US20090138609A1 (en) * 2007-11-27 2009-05-28 General Instrument Corporation Method and Apparatus for Maintaining User Sessions Across User Devices and Portals
US8738050B2 (en) 2007-12-10 2014-05-27 Seven Networks, Inc. Electronic-mail filtering for mobile devices
US8364181B2 (en) 2007-12-10 2013-01-29 Seven Networks, Inc. Electronic-mail filtering for mobile devices
US8793305B2 (en) 2007-12-13 2014-07-29 Seven Networks, Inc. Content delivery to a mobile device from a content service
US9002828B2 (en) 2007-12-13 2015-04-07 Seven Networks, Inc. Predictive content delivery
US8914002B2 (en) 2008-01-11 2014-12-16 Seven Networks, Inc. System and method for providing a network service in a distributed fashion to a mobile device
US8107921B2 (en) 2008-01-11 2012-01-31 Seven Networks, Inc. Mobile virtual network operator
US8909192B2 (en) 2008-01-11 2014-12-09 Seven Networks, Inc. Mobile virtual network operator
US9712986B2 (en) 2008-01-11 2017-07-18 Seven Networks, Llc Mobile device configured for communicating with another mobile device associated with an associated user
US8849902B2 (en) 2008-01-25 2014-09-30 Seven Networks, Inc. System for providing policy based content service in a mobile network
US8862657B2 (en) 2008-01-25 2014-10-14 Seven Networks, Inc. Policy based content service
US8799410B2 (en) 2008-01-28 2014-08-05 Seven Networks, Inc. System and method of a relay server for managing communications and notification between a mobile device and a web access server
US8838744B2 (en) 2008-01-28 2014-09-16 Seven Networks, Inc. Web-based access to data objects
US20090232127A1 (en) * 2008-03-14 2009-09-17 Peeyush Jaiswal UPD-Based Soft Phone State Monitoring for CTI Applications
US8300630B2 (en) * 2008-03-14 2012-10-30 International Business Machines Corporation UPD-based soft phone state monitoring for CTI applications
US20110061005A1 (en) * 2008-05-14 2011-03-10 Huawei Technologies Co., Ltd. Method, device, and system for implementing electronic whiteboard in audio/video conference
US8787947B2 (en) 2008-06-18 2014-07-22 Seven Networks, Inc. Application discovery on mobile devices
US8494510B2 (en) 2008-06-26 2013-07-23 Seven Networks, Inc. Provisioning applications for a mobile device
US8078158B2 (en) 2008-06-26 2011-12-13 Seven Networks, Inc. Provisioning applications for a mobile device
US8447808B2 (en) 2008-09-19 2013-05-21 International Business Machines Corporation Virtual presence server
US20100077018A1 (en) * 2008-09-19 2010-03-25 Arup Acharya Virtual Presence Server
US9363298B2 (en) 2008-09-23 2016-06-07 Blackberry Limited Methods and systems for aggregating presence information to provide a simplified unified presence
EP2166733A1 (en) 2008-09-23 2010-03-24 Ascendent Telecommunications, Inc. Methods and systems for aggregating presence information to provide a simplified unified presence
US8417786B2 (en) * 2008-09-23 2013-04-09 Research In Motion Limited Methods and systems for aggregating presence information to provide a simplified unified presence
US20100075673A1 (en) * 2008-09-23 2010-03-25 Michael Colbert Methods and Systems for Aggregating Presence Information to Provide a Simplified Unified Presence
US8909759B2 (en) 2008-10-10 2014-12-09 Seven Networks, Inc. Bandwidth measurement
WO2011010276A1 (en) * 2009-07-21 2011-01-27 Telefonaktiebolaget Lm Ericsson (Publ) Exchange of service capabilities in communication networks
US20110022580A1 (en) * 2009-07-21 2011-01-27 Telefonaktiebolaget Lm Ericsson (Publ) Exchange of service capabilities in communication networks
US20110035443A1 (en) * 2009-08-04 2011-02-10 At&T Intellectual Property I, L.P. Aggregated Presence Over User Federated Devices
US9258376B2 (en) 2009-08-04 2016-02-09 At&T Intellectual Property I, L.P. Aggregated presence over user federated devices
US20110196913A1 (en) * 2010-02-08 2011-08-11 International Business Machines Corporation Programmable Presence Virtualization
US8285779B2 (en) 2010-02-08 2012-10-09 International Business Machines Corporation Programmable presence virtualization
US9043731B2 (en) 2010-03-30 2015-05-26 Seven Networks, Inc. 3D mobile user interface with configurable workspace management
US9407713B2 (en) 2010-07-26 2016-08-02 Seven Networks, Llc Mobile application traffic optimization
US9043433B2 (en) 2010-07-26 2015-05-26 Seven Networks, Inc. Mobile network traffic coordination across multiple applications
US9049179B2 (en) 2010-07-26 2015-06-02 Seven Networks, Inc. Mobile network traffic coordination across multiple applications
US8838783B2 (en) 2010-07-26 2014-09-16 Seven Networks, Inc. Distributed caching for resource and mobile network traffic management
US8886176B2 (en) 2010-07-26 2014-11-11 Seven Networks, Inc. Mobile application traffic optimization
US9077630B2 (en) 2010-07-26 2015-07-07 Seven Networks, Inc. Distributed implementation of dynamic wireless traffic policy
US8204953B2 (en) 2010-11-01 2012-06-19 Seven Networks, Inc. Distributed system for cache defeat detection and caching of content addressed by identifiers intended to defeat cache
US8326985B2 (en) 2010-11-01 2012-12-04 Seven Networks, Inc. Distributed management of keep-alive message signaling for mobile network resource conservation and optimization
US8190701B2 (en) 2010-11-01 2012-05-29 Seven Networks, Inc. Cache defeat detection and caching of content addressed by identifiers intended to defeat cache
US8700728B2 (en) 2010-11-01 2014-04-15 Seven Networks, Inc. Cache defeat detection and caching of content addressed by identifiers intended to defeat cache
US8484314B2 (en) 2010-11-01 2013-07-09 Seven Networks, Inc. Distributed caching in a wireless network of content delivered for a mobile application over a long-held request
US9060032B2 (en) 2010-11-01 2015-06-16 Seven Networks, Inc. Selective data compression by a distributed traffic management system to reduce mobile data traffic and signaling traffic
US8782222B2 (en) 2010-11-01 2014-07-15 Seven Networks Timing of keep-alive messages used in a system for mobile network resource conservation and optimization
US9275163B2 (en) 2010-11-01 2016-03-01 Seven Networks, Llc Request and response characteristics based adaptation of distributed caching in a mobile network
US8966066B2 (en) 2010-11-01 2015-02-24 Seven Networks, Inc. Application and network-based long poll request detection and cacheability assessment therefor
US8291076B2 (en) 2010-11-01 2012-10-16 Seven Networks, Inc. Application and network-based long poll request detection and cacheability assessment therefor
US8843153B2 (en) 2010-11-01 2014-09-23 Seven Networks, Inc. Mobile traffic categorization and policy for network use optimization while preserving user experience
US8166164B1 (en) 2010-11-01 2012-04-24 Seven Networks, Inc. Application and network-based long poll request detection and cacheability assessment therefor
US9330196B2 (en) 2010-11-01 2016-05-03 Seven Networks, Llc Wireless traffic management system cache optimization using http headers
US8539040B2 (en) 2010-11-22 2013-09-17 Seven Networks, Inc. Mobile network background traffic data management with optimized polling intervals
US8417823B2 (en) 2010-11-22 2013-04-09 Seven Network, Inc. Aligning data transfer to optimize connections established for transmission over a wireless network
US9100873B2 (en) 2010-11-22 2015-08-04 Seven Networks, Inc. Mobile network background traffic data management
US8903954B2 (en) 2010-11-22 2014-12-02 Seven Networks, Inc. Optimization of resource polling intervals to satisfy mobile device requests
US9325662B2 (en) 2011-01-07 2016-04-26 Seven Networks, Llc System and method for reduction of mobile network traffic used for domain name system (DNS) queries
US8356080B2 (en) 2011-04-19 2013-01-15 Seven Networks, Inc. System and method for a mobile device to use physical storage of another device for caching
US9084105B2 (en) 2011-04-19 2015-07-14 Seven Networks, Inc. Device resources sharing for network resource conservation
US9300719B2 (en) 2011-04-19 2016-03-29 Seven Networks, Inc. System and method for a mobile device to use physical storage of another device for caching
US8316098B2 (en) 2011-04-19 2012-11-20 Seven Networks Inc. Social caching for device resource sharing and management
US8635339B2 (en) 2011-04-27 2014-01-21 Seven Networks, Inc. Cache state management on a mobile device to preserve user experience
US8621075B2 (en) 2011-04-27 2013-12-31 Seven Metworks, Inc. Detecting and preserving state for satisfying application requests in a distributed proxy and cache system
US8832228B2 (en) 2011-04-27 2014-09-09 Seven Networks, Inc. System and method for making requests on behalf of a mobile device based on atomic processes for mobile network traffic relief
KR101332159B1 (en) 2011-06-02 2013-11-21 소니 컴퓨터 엔터테인먼트 인코포레이티드 Information processing device, server, and information processing system
US8849912B2 (en) 2011-06-02 2014-09-30 Sony Corporation Information processing device, server, and information processing system
EP2530904A1 (en) * 2011-06-02 2012-12-05 Sony Computer Entertainment Inc. Information processing device and information procesing system
US9433869B2 (en) 2011-06-02 2016-09-06 Sony Corporation Information processing device, server, and information processing system
CN102890746A (en) * 2011-06-02 2013-01-23 索尼计算机娱乐公司 Information processing device, server and information processing system
AU2012203229B2 (en) * 2011-06-02 2014-04-17 Sony Interactive Entertainment Inc. Information processing device, server, and information processing system
US9239800B2 (en) 2011-07-27 2016-01-19 Seven Networks, Llc Automatic generation and distribution of policy information regarding malicious mobile traffic in a wireless network
US8984581B2 (en) 2011-07-27 2015-03-17 Seven Networks, Inc. Monitoring mobile application activities for malicious traffic on a mobile device
US8868753B2 (en) 2011-12-06 2014-10-21 Seven Networks, Inc. System of redundantly clustered machines to provide failover mechanisms for mobile traffic management and network resource conservation
US8977755B2 (en) 2011-12-06 2015-03-10 Seven Networks, Inc. Mobile device and method to utilize the failover mechanism for fault tolerance provided for mobile traffic management and network/device resource conservation
US8918503B2 (en) 2011-12-06 2014-12-23 Seven Networks, Inc. Optimization of mobile traffic directed to private networks and operator configurability thereof
US9208123B2 (en) 2011-12-07 2015-12-08 Seven Networks, Llc Mobile device having content caching mechanisms integrated with a network operator for traffic alleviation in a wireless network and methods therefor
US9173128B2 (en) 2011-12-07 2015-10-27 Seven Networks, Llc Radio-awareness of mobile device for sending server-side control signals using a wireless network optimized transport protocol
US9009250B2 (en) 2011-12-07 2015-04-14 Seven Networks, Inc. Flexible and dynamic integration schemas of a traffic management system with various network operators for network traffic alleviation
US9277443B2 (en) 2011-12-07 2016-03-01 Seven Networks, Llc Radio-awareness of mobile device for sending server-side control signals using a wireless network optimized transport protocol
US8861354B2 (en) 2011-12-14 2014-10-14 Seven Networks, Inc. Hierarchies and categories for management and deployment of policies for distributed wireless traffic optimization
US9832095B2 (en) 2011-12-14 2017-11-28 Seven Networks, Llc Operation modes for mobile traffic optimization and concurrent management of optimized and non-optimized traffic
US9021021B2 (en) 2011-12-14 2015-04-28 Seven Networks, Inc. Mobile network reporting and usage analytics system and method aggregated using a distributed traffic optimization system
US8909202B2 (en) 2012-01-05 2014-12-09 Seven Networks, Inc. Detection and management of user interactions with foreground applications on a mobile device in distributed caching
US9131397B2 (en) 2012-01-05 2015-09-08 Seven Networks, Inc. Managing cache to prevent overloading of a wireless network due to user activity
US9203864B2 (en) 2012-02-02 2015-12-01 Seven Networks, Llc Dynamic categorization of applications for network access in a mobile network
US9326189B2 (en) 2012-02-03 2016-04-26 Seven Networks, Llc User as an end point for profiling and optimizing the delivery of content and data in a wireless network
US8812695B2 (en) 2012-04-09 2014-08-19 Seven Networks, Inc. Method and system for management of a virtual network connection without heartbeat messages
US10263899B2 (en) 2012-04-10 2019-04-16 Seven Networks, Llc Enhanced customer service for mobile carriers using real-time and historical mobile application and traffic or optimization data associated with mobile devices in a mobile network
US8775631B2 (en) 2012-07-13 2014-07-08 Seven Networks, Inc. Dynamic bandwidth adjustment for browsing or streaming activity in a wireless network based on prediction of user behavior when interacting with mobile applications
US20140032643A1 (en) * 2012-07-30 2014-01-30 Adam D. Dirstine Enhanced http messaging for devices
US8775509B2 (en) * 2012-07-30 2014-07-08 Digi International Inc. Enhanced HTTP messaging for devices
US9161258B2 (en) 2012-10-24 2015-10-13 Seven Networks, Llc Optimized and selective management of policy deployment to mobile clients in a congested network to prevent further aggravation of network congestion
US9307493B2 (en) 2012-12-20 2016-04-05 Seven Networks, Llc Systems and methods for application management of mobile device radio state promotion and demotion
US9271238B2 (en) 2013-01-23 2016-02-23 Seven Networks, Llc Application or context aware fast dormancy
US9241314B2 (en) 2013-01-23 2016-01-19 Seven Networks, Llc Mobile device with application or context aware fast dormancy
US8874761B2 (en) 2013-01-25 2014-10-28 Seven Networks, Inc. Signaling optimization in a wireless network for traffic utilizing proprietary and non-proprietary protocols
US8750123B1 (en) 2013-03-11 2014-06-10 Seven Networks, Inc. Mobile device equipped with mobile network congestion recognition to make intelligent decisions regarding connecting to an operator network
US9065765B2 (en) 2013-07-22 2015-06-23 Seven Networks, Inc. Proxy server associated with a mobile carrier for enhancing mobile traffic management in a mobile network
CN105706409A (en) * 2013-09-06 2016-06-22 诺基亚技术有限公司 Method, apparatus and system for enhancing user's engagement with service
WO2015032065A1 (en) 2013-09-06 2015-03-12 Nokia Corporation Method, apparatus and system for enhancing user's engagement with service
EP3042483A4 (en) * 2013-09-06 2017-04-12 Nokia Technologies Oy Method, apparatus and system for enhancing user's engagement with service

Also Published As

Publication number Publication date
US7653715B2 (en) 2010-01-26
US20060190525A1 (en) 2006-08-24

Similar Documents

Publication Publication Date Title
CA2645188C (en) Messaging advise in presence-aware networks
US9641423B2 (en) Communication using delegates, such as delegates specified in an email or scheduling application
US9413699B2 (en) Announcing new users of an electronic communications system to existing users
US7526563B2 (en) Interworking gateway and method
EP1444592B1 (en) Method and apparatus for a distributed server tree
CA2644124C (en) Managing rich presence collections
US9848305B2 (en) Mobile instant messaging and presence service
US7844716B2 (en) Instant messaging architecture and system for interoperability and presence management
CN102822811B (en) Dynamic contact list management
US7555108B2 (en) Presence information for telephony users
JP4431000B2 (en) Methods and equipment to deliver the e-mail message with an indication of the sender of the presence
US9497325B2 (en) Method and system for facilitating voice mail service in a communication network through data-publication by a signaling server
EP2013763B1 (en) Managing rich presence collections
US20020024947A1 (en) Communications availability
US8280957B2 (en) Presence system and method for event-driven presence subscription
KR100554239B1 (en) Separation of instant messaging user and client identities
CA2625724C (en) System and method for automatic call back using availability information
EP1759513B1 (en) Method, system and computer program to enable querying of resources in a certain context by defining a sip event package
US8799484B2 (en) Methods and systems for facilitating transfer of sessions between user devices
US8924464B2 (en) Method and system for improving establishing of a multimedia session
EP1672896B1 (en) Providing customized messages to callers of unavailable called subscribers
US7836126B2 (en) Business presence system and method
US7035923B1 (en) Presence information specifying communication preferences
CN102279948B (en) Merger and duplicate resolution method and system for contact information
US7711810B2 (en) Distributed services based on presence technology

Legal Events

Date Code Title Description
AS Assignment

Owner name: MICROSOFT CORPORATION, WASHINGTON

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:BOBDE, NIKHIL P.;BROWN, ROBERT;BUCH, JEREMY;AND OTHERS;REEL/FRAME:012907/0059

Effective date: 20020515

AS Assignment

Owner name: MICROSOFT CORPORATION, WASHINGTON

Free format text: RE-RECORD TO CORRECT THE NAME OF SIXTH ASSIGNOR, PREVIOUSLY RECORDED ON REEL 012907 FRAME 0059, ASSIGNOR CONFIRMS THE ASSIGNMENT OF THE ENTIRE INTEREST.;ASSIGNORS:BOBDE, NIKHIL P.;BROWN, ROBERT;BUCH, JEREMY;AND OTHERS;REEL/FRAME:013262/0354

Effective date: 20020515

AS Assignment

Owner name: MICROSOFT TECHNOLOGY LICENSING, LLC, WASHINGTON

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:MICROSOFT CORPORATION;REEL/FRAME:034766/0001

Effective date: 20141014