US20030074268A1 - User and device interactions for web consolidation - Google Patents

User and device interactions for web consolidation Download PDF

Info

Publication number
US20030074268A1
US20030074268A1 US09976642 US97664201A US2003074268A1 US 20030074268 A1 US20030074268 A1 US 20030074268A1 US 09976642 US09976642 US 09976642 US 97664201 A US97664201 A US 97664201A US 2003074268 A1 US2003074268 A1 US 2003074268A1
Authority
US
Grant status
Application
Patent type
Prior art keywords
peripheral
device
web
computer
output
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
US09976642
Inventor
Robert Haines
Mark Harper
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hewlett-Packard Development Co LP
Original Assignee
HP Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading, distribution or shipping; Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement, balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping
    • G06Q30/0605Supply or demand aggregation
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping
    • G06Q30/0641Shopping interfaces
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages

Abstract

A method includes determining, by a processor within a peripheral device, that an amount of a consumable associated with the peripheral device has decreased below a predetermined threshold and transmitting an email from the peripheral device to order additional supplies of the consumable.

Description

    COPYRIGHT NOTICE
  • [0001]
    Contained herein is material, including material incorporated by reference, which is subject to copyright protection. The copyright owner does not object to the electronic, facsimile or electrophotographic reproduction of the patent disclosure by any person as it appears in the Patent and Trademark Office patent files or records, but otherwise reserves all rights to the copyright whatsoever.
  • FIELD OF THE INVENTION
  • [0002]
    The invention relates to printers and other hard copy output engines. More particularly, the invention relates to hard copy output engine consumable supply management and related methods.
  • BACKGROUND OF THE INVENTION
  • [0003]
    As computer systems and data communications systems have developed, the number and variety of hard copy output engines employed in a typical office or factory setting has grown. Examples include photo copiers, facsimile machines, printers and devices including more than one of these capabilities. In turn, this has led to a need to be able to order greater number of consumable supplies, some of which are specific to specific types of hard copy output engines.
  • [0004]
    As need for these types of hard copy output engines has grown, a number of different manufacturers have developed different hard copy output engines providing different operational characteristics and capabilities. While some consumable commodities associated with these devices are common to most or all such devices (e.g., standardized paper sizes), other consumable commodities, such as toners and toner supply cartridges or ink reservoirs, tend to be unique to a specific manufacturer. Additionally, different hard copy output engines may have different paper capacities, capabilities for accepting more or fewer paper sizes and different toner or other pigment supply requirements and capacities.
  • [0005]
    It is generally helpful to have a mechanism for keeping track of usage of consumable commodities in keeping computer systems functional, and to determine when periodic or aperiodic maintenance is desirable. For example, it is extremely helpful to ensure that adequate supplies of replacement print media and pigmentation or marker material are available when needed.
  • [0006]
    Coordination of orders for supplies can be very helpful to avoid over- or under-stocking of these consumable commodities, while still achieving the benefits of economies of scale by pooling orders to service multiple hard copy output engines, especially those using at least some of the same consumable commodities. However, in many business settings, the sheer number of diverse hard copy output engines being used in different aspects or divisions of the business may lead to confusion in maintaining adequate supplies of these consumable commodities.
  • [0007]
    What is needed is a way to facilitate provision of data providing a communications link to suppliers of consumable commodities, as well as data describing consumable commodity status, for a network including one or more hard copy output engines.
  • SUMMARY OF THE INVENTION
  • [0008]
    In accordance with an aspect of the present invention, a method includes determining, by a processor within a peripheral device, that an amount of a consumable associated with the peripheral device has decreased below a predetermined threshold and transmitting an email from the peripheral device to order additional supplies of the consumable.
  • [0009]
    In accordance with another aspect of the present invention, an article of manufacture includes a computer usable medium having computer readable code embodied therein that is configured to cause a processor contained in a peripheral device to (i) determine that an amount of a consumable associated with the peripheral device has decreased below a predetermined threshold and (ii) transmit an email from the peripheral device to order additional supplies of the consumable.
  • [0010]
    In accordance with yet another aspect of the present invention, a computer implemented control system for a hard copy output engine includes a memory configured to store a software module and processing circuitry. The processing circuitry is configured to employ the software module to determine that an amount of a consumable associated with a peripheral device has decreased below a predetermined threshold and transmit an email from the peripheral device to order additional supplies of the consumable.
  • [0011]
    Other features and advantages of the invention will become apparent to those of ordinary skill in the art upon review of the following detailed description, claims and drawings.
  • DESCRIPTION OF THE DRAWINGS
  • [0012]
    [0012]FIG. 1 is a simplified block diagram of a computer network including a computer, a hard copy output engine and a firewall, in accordance with an embodiment of the present invention.
  • [0013]
    [0013]FIG. 2 is a simplified flow chart of a process P1 illustrating how a system can interact with a vendor website across the firewall of FIG. 1 to enable a peripheral device, such as the hard copy output engine, to exchange information with a vendor website via an embedded web server, in accordance with an embodiment of the present invention.
  • [0014]
    [0014]FIG. 3 is a flow chart illustrating steps in carrying out a process P2 for configuring devices discovered in the process P1 of FIG. 2, in accordance with an embodiment of the present invention.
  • [0015]
    [0015]FIG. 4 is a flow chart illustrating steps in carrying out a process P3 for setting preferences for resellers and for identifying purchasers for consumables and service for devices discovered in the process P1 of FIG. 2, in accordance with an embodiment of the present invention.
  • [0016]
    [0016]FIG. 5 is a simplified flow chart of a process P4 for setting inventory parameters for the group or groups of peripheral devices identified in the process P1 of FIG. 2, in accordance with an embodiment of the present invention.
  • [0017]
    [0017]FIG. 6 is a simplified flowchart of a process P5 for configuring a peripheral device, such as a hard copy output engine, using information collected via the processes of FIGS. 2 through 5, in accordance with an embodiment of the present invention.
  • DETAILED DESCRIPTION OF THE INVENTION
  • [0018]
    [0018]FIG. 1 is a simplified block diagram of a computer network 10 including a computer 12 and a hard copy output engine 14, in accordance with an embodiment of the present invention. The computer 12 is coupled to the hard copy output engine 14 via a bus 16 allowing either the computer 12 or the hard copy output engine 14 to initiate data communications with the other. In one embodiment, the hard copy output engine 14 is a device such as a printer, copier, facsimile machine or a multifunction device capable of providing two or more such functions. It will be appreciated that while FIG. 1 illustrates only a single computer 12 and a single peripheral device 14 for ease of illustration and convenience in understanding, multiple computers 12 and peripheral devices 14 may all be coupled to the bus 16.
  • [0019]
    In one embodiment, the system 10 is coupled to an external interconnection 17 via a data path 18. In one embodiment, the data path 18 includes an intranet. In one embodiment, the data path 18 includes a local area network (LAN) or wide area network (WAN). In one embodiment, the data path 18 includes access to the Internet via a firewall 19.
  • [0020]
    Security is a constant challenge for networks and computing engineers responsible for networks, and is discussed in commonly-assigned U.S. Pat. No. 6,192,410 B1, entitled “Methods And Structures For Robust, Reliable file Exchange Between Secured Systems”, issued to Miller et al. and which is hereby incorporated herein by reference. In particular, and as discussed in the afore-noted patent, it is important in wide area network applications for computing systems attached to such a network to secure their resources from inappropriate, unauthorized access. The Internet is an example of a global wide area network where security measures are often critical to an ongoing business enterprise connected to the Internet. Such security measures are required to assure that unauthorized third parties, anywhere in the world, cannot gain access to sensitive materials within the enterprise via the global, publicly accessible, Internet.
  • [0021]
    Though such security measures or firewalls 19 are vital to secure each particular enterprise, their very existence creates the burden for those trying to legitimately exchange information between enterprises via such global, public networks. A user in one particular computing enterprise encounters a number of difficulties exchanging data with another user in a different computing enterprise via computer system to computer system network communication links. Though the communication capability may exist, for example via the Internet, safeguards and security measures (firewalls 19) within each enterprise makes such enterprise-to-enterprise exchanges difficult—exactly as they are intended to do.
  • [0022]
    In general, such firewall 19 security measures operate at lower layers of the network communication layered model to filter out potentially harmful network data exchange. For example, the firewall 19 may permit certain protocols to be exchanged only among certain network devices known to be physically secured within the enterprise. Network devices not within the permitted scope of secured devices are not permitted to use the filtered protocols. Should such un-authorized devices attempt such communications, the firewall 19 simply discards their network data transfer requests. As a result, a vendor may not be able to initiate data communications between a database maintained by the vendor and devices that have been deployed at clients of that vendor or allied vendors.
  • [0023]
    In one embodiment, the computer 12 and the hard copy output engine 14 are capable of exchanging data via a protocol compatible with presence of other computers 12 or hard copy output engines 14 on the bus 16. In one embodiment, the computer 12 and the hard copy output engine 14 employ an object-oriented request-reply protocol supporting asynchronous printer query, control and monitor capabilities, and that is capable of documenting the requests, replies and data types supported by the protocol. In one embodiment, a protocol known as PML is used.
  • [0024]
    The term “PML” refers to Printer Management Language, which has been developed by the Hewlett-Packard Company of Palo Alto, Calif. Further description of PML can be found at http://www.hp.com or at http://www.hpdevelopersolutions.com, by entering a user name, a user selected password, and by joining a solutions provider program. More particularly, a PML Protocol Specification, Hewlett-Packard Company, Nov. 18, 1998, Revision 2.3 is available therein, and is hereby incorporated herein by reference.
  • [0025]
    One exemplary remote query language implemented within the network system is a Simple Network Management Protocol (SNMP). In such an exemplary configuration, host devices such as personal computers 12 include respective processing circuitry (not shown) operable to formulate an appropriate SNMP query or request which is addressed to one or more appropriate computer peripheral devices using a communication medium. The appropriate computer peripheral device(s) receive the query or request and provide information back to appropriate host devices or computers 12 using the communication medium. Protocols other than SNMP are utilized in other embodiments to implement communications within the system.
  • [0026]
    PML permits many applications to exchange device management information with numerous computer peripheral devices, such as image forming devices. Individual computer peripheral devices implement any conversion operations between the protocol used to exchange information with respect to computer peripheral devices (e.g., SNMP) and the internal protocol (e.g., PML) used within the respective computer peripheral devices.
  • [0027]
    In one embodiment, the data path 18 provides common gateway interface (CGI) data communication capability. In one embodiment, the data path 18 includes an email capability (e.g., simple mail transfer protocol or SMTP) for facilitating data communication. In one embodiment, the data path 18 includes a secure data path using HTTP (hyper text transfer protocol) with SSL (secure sockets layer), as is described in more detail in U.S. Pat. No. 5,657,390, entitled “Secure Socket Layer Application Program Apparatus And Method”, issued to Elgamal et al. and U.S. Pat. No. 6,081,900, entitled “Secure Intranet Access”, issued to Subramanian et al., which patents are hereby incorporated herein by reference for their teachings.
  • [0028]
    The hard copy output engine 14 includes a controller 20, such as a conventional microprocessor or microcontroller. The hard copy output engine 14 also includes one or more sensors 22 coupled to the controller 20 and a memory 24 in data communication with the controller 20. In one embodiment, the memory 24 comprises conventional volatile and non-volatile memory units. In one embodiment, the memory 24 includes magnetic, magneto-optic or optical storage media, such as conventional disc storage or floppy disc data storage units, or memory integrated circuits or CD-ROMs or the like. In one embodiment, the hard copy output engine 14 accepts instructions as a computer instruction signal embodied in a carrier wave carrying instructions executable by the controller 20.
  • [0029]
    The sensors 22 are coupled to consumable commodities associated with the hard copy output engine 14. In one embodiment, when the sensors 22 report that a quantity of a consumable commodity (e.g., print media, paper, toner or ink) associated with the hard copy output engine 14 has decreased to below a predetermined threshold amount, or that malfunction of a dispenser of a consumable commodity exists, the controller 20 initiates a data communication ultimately intended for transmission via the data path 18. Additionally, the sensors 22 may track data such as number of sheets of media that have been printed, in order to schedule maintenance operations.
  • [0030]
    The controller 20 and the memory 24 also comprise an embedded web server 26. Embedded web server 26 refers to a web server that is completely contained within a device, such as a computer peripheral device. Embedded web servers 26 are configured to provide management information about the peripheral device. An embedded web server 26 can be used to manage or manipulate individual peripheral devices, such as the hard copy output engine 14, that are present in the network 10. A web browser can be used by a network user to access an embedded web server 26 in order to obtain device status updates, perform troubleshooting operations, change device configuration settings and to link to online customer support.
  • [0031]
    The term “web browser” refers to an application that runs on a workstation or personal computer 12 within the network environment 10, that lets users view HTML documents via the Internet, to access hyperlinks and to transfer files. In operation, web browsers request information from web servers and display the information that the web servers send back. The information is organized into pages containing text, graphics, sound and animation formatted by HTML and Java® applets.
  • [0032]
    The term “web server” refers to a specialized program running on a server that supports TCP/IP protocol. Web servers enable workstations or personal computers 12 or other devices in the network 10 to access external networks such as the Internet. Web servers receive HTTP requests that browsers running on various types of computer systems send. The web server could be asked to get a text or graphics file, retrieve a ZIP file or run a program. The web server then sends the information, files or program results back to the requesting browser. Embedded web servers 26 are contained within the hard copy output engine 14 itself to provide management information about the hard copy output engine 14.
  • [0033]
    [0033]FIG. 2 is a simplified flow chart of a process P1 illustrating how a system can interact with a vendor website across the firewall 19 of FIG. 1 to enable a peripheral device, such as the hard copy output engine 14, to exchange information with the vendor website via the embedded web server 26, in accordance with an embodiment of the present invention.
  • [0034]
    Initially, it is desirable to provide the vendor site with a list of system components, such as peripheral devices, associated with that vendor. This process is called “device discovery”. Device discovery needs to take place at least once for each device that is to be supported via the vendor website.
  • [0035]
    The process P1 is initiated when the MIS manager browses the vendor website in a step S11.
  • [0036]
    In a step S12, the MIS manager downloads a device discovery plug in via the web browser contained in the MIS manager's computer 12.
  • [0037]
    In a step S13, the device discovery plug in engages in device discovery, that is, inventories peripheral devices that are coupled to the bus 16 that are also associated with that vendor. In one embodiment, the device discovery plug in includes information entered by the MIS manager regarding peripheral devices that the MIS manager knows have been added to the system or that have been modified.
  • [0038]
    In one embodiment, the device discovery plug in acts as a proxy for the vendor web site within the network 10 to poll and identify peripheral devices and their addresses in the network 10 that are associated with that vendor. In one embodiment, peripheral devices are identified via serial numbers. In one embodiment, the device discovery plug in determines make and model number, as well as options, for each peripheral device associated with that vendor.
  • [0039]
    In a step S14, the discovered device information is stored for reference. In one embodiment, the device information is stored in memory associated with the vendor website.
  • [0040]
    In a step S15, the device information is sorted into suitable groups. For example, peripheral devices may be grouped according to internal business structures associated with the network 10, e.g., research and development, accounting etc. that may also correspond to specific areas within a facility.
  • [0041]
    In a step S16, group names are stored for reference. In one embodiment, the group names and data relevant to the individual devices are stored in a memory associated with the vendor web site.
  • [0042]
    In a step S17, a purchase authorizer is identified for each of the groups determined in the step S15. The purchase authorizer is responsible for authorizing purchases of consumables associated with the peripheral devices and for authorizing periodic and aperiodic maintenance. Additionally, the vendor may provide information to the purchase authorizer regarding product upgrades or accessories as these become available.
  • [0043]
    In a step S18, maintainers are identified for the groups identified in the step S15. In one embodiment, email addresses for maintainers are collated with the groups identified in the step S16. In one embodiment, the email addresses are stored with the groups in a memory associated with the vendor web site.
  • [0044]
    The process P1 then ends. The process P1 provides a way for a vendor website to obtain information from a private network 10 across the firewall 19 without compromise of the security of the private network 10. The process P1 also does not require any added hardware for the network 10.
  • [0045]
    [0045]FIG. 3 is a flow chart illustrating steps in carrying out a process P2 for configuring the devices that were discovered in the process P1 of FIG. 2, in accordance with an embodiment of the present invention. The process P2 begins in a step S21.
  • [0046]
    Optionally, the process P2 may be initiated by the vendor web site sending an email to the maintainer in the step S21 using the email address obtained in the step S18 of the process P1 of FIG. 2. The email may include information specific to the group of devices identified as being associated with that maintainer in the step S18 of the process P1.
  • [0047]
    Alternatively, the process P2 may be initiated by the maintainer of the peripheral devices. In either case, the maintainer launches a web browser to interact with the vendor web site in a step S22. In one embodiment, the maintainer launches the web browser using a URL contained in the email message received by the maintainer in the step S21. In one embodiment, the URL is specific to the list of peripheral devices associated with the maintainer.
  • [0048]
    In a step S23, the maintainer browses the vendor web site to configure a portion of the vendor web site. In one embodiment, the maintainer sets maintenance notification thresholds. For example, some types of maintenance may be set to take place after a predetermined number of sheets of media have been printed, or following a predetermined number of hours of operation, or may be based on other operation-dependent or seasonal criteria.
  • [0049]
    In a step S24, the maintainer sets thresholds for replenishment of consumables. In one embodiment, these are set via interaction with the vendor web site.
  • [0050]
    In a step S25, the vendor web site collates the thresholds set by the maintainer and sends back an electronic message including configuration data to be used by the embedded web server 26 in the peripheral device. In one embodiment, an email including a hotlink having an attached CGI script or an XML list is sent from the vendor web site to the maintainer. A hotlink is an Internet address, usually in the form of a URL (universal resource locator) that can be readily activated, for example by selecting it with a mouse or other tactile input device, to access the web site at that Internet address.
  • [0051]
    In a step S26, the maintainer then uses this electronic communication to set the thresholds in the peripheral device via the embedded web server 26.
  • [0052]
    In one embodiment, the vendor web site provides a hot link at the vendor web site that, when activated by the maintainer, performs substantially the equivalent of the steps S25 and S26.
  • [0053]
    In one embodiment, the vendor web site may send an email directly to the embedded web server with the configuration data in the step S25. The embedded web server 26 then uses this electronic communication to set the thresholds in the peripheral device via the embedded web server in the step S26. In one embodiment, the email may be sent to a system administrator to be forwarded to the peripheral device. This allows additional screening to address potential security concerns.
  • [0054]
    In one embodiment, a device configuration plug in becomes part of the browser. The plug in takes the configuration data from the vendor web site and configures the peripheral. In one embodiment, SNMP is used to configure PML objects to configure the peripheral.
  • [0055]
    For example, the maintainer may need to be aware of an upcoming shortfall of media or pigmentation or marking material and thus may want to have the re-ordering process start when the supply falls to a predetermined level. Alternatively, the maintainer may prefer to have the re-ordering process initiate when the consumable is essentially depleted. Additionally, the maintainer may want to pool consumable orders over a group of peripherals or over time. The maintainer may also want to coordinate maintenance of local stocks of consumables with changes in consumption, and may opt to replace some consumables that would not otherwise be replaced when other consumables require replacement (e.g., replace a low toner cartridge of one color when another toner cartridge is exhausted) in order to optimize labor content.
  • [0056]
    The process P2 then ends.
  • [0057]
    [0057]FIG. 4 is a flow chart illustrating steps in carrying out a process P3 for setting preferences for resellers and for identifying purchasers for consumables and service for the devices that were discovered in the process P1 of FIG. 2, in accordance with an embodiment of the present invention. The process P3 begins in a step S31.
  • [0058]
    Optionally, the process P3 may be initiated by the vendor web site sending an email to the purchase authorizer in the step S31 using the email address obtained in the step S17 of the process P1. The email may include information specific to the group of devices identified as being associated with that purchase authorizer and maintainer in the step S18 of the process P1.
  • [0059]
    Alternatively, the process P3 may be initiated by the purchase authorizer for consumables for the peripheral devices. In either case, the purchase authorizer launches a web browser to interact with the vendor web site in a step S32. In one embodiment, the purchase authorizer launches the web browser using a URL contained in the email message received by the maintainer in the step S31. In one embodiment, the URL is specific to the list of peripheral devices associated with the purchase authorizer.
  • [0060]
    In a step S33, the purchase authorizer identifies purchasers associated with the group of peripheral devices identified in the process P1. In one embodiment, the purchase authorizer provides email addresses for the purchasers, and these may be stored in a memory associated with the vendor web site.
  • [0061]
    In a step S34, the purchase authorizer identifies preferred resellers of consumables for the peripheral devices, and these may be stored in a memory associated with the vendor web site.
  • [0062]
    The process P3 then ends.
  • [0063]
    [0063]FIG. 5 is a simplified flow chart of a process P4 for setting inventory parameters for the group or groups of peripheral devices identified in the steps S15 and S16 of the process P1 of FIG. 2, in accordance with an embodiment of the present invention. The process P4 begins in a step S41.
  • [0064]
    Optionally, the process P4 may be initiated by the vendor web site sending an email to the purchaser in the step S41 using the email address obtained in the step S17 of the process P1. The email may include information specific to the group of devices identified as being associated with that maintainer in the step S33 of the process P3.
  • [0065]
    Alternatively, the process P4 may be initiated by the purchaser for consumables for the peripheral devices. In either case, the purchaser launches a web browser to interact with the vendor web site in a step S42. In one embodiment, the purchaser launches the web browser using a URL contained in the email message received by the purchaser in the step S41. In one embodiment, the URL is specific to the list of peripheral devices associated with the purchaser.
  • [0066]
    In a step S43, the purchaser may set group order threshold settings, and these may be stored in a memory associated with the vendor web site. This may be used to combine orders to service needs for a group of peripheral devices using a local store of consumables as a buffer.
  • [0067]
    In a step S44, the purchaser may set current inventory levels for the local store of consumables, and these may be stored in a memory associated with the vendor web site.
  • [0068]
    In a step S45, the purchaser sets minimum inventory order trigger thresholds, and these may be stored in a memory associated with the vendor web site.
  • [0069]
    In a step S46, the purchaser sets maximum target inventory levels, and these may be stored in a memory associated with the vendor web site.
  • [0070]
    In a step S47, the purchaser sets order notification settings, and these may be stored in a memory associated with the vendor web site.
  • [0071]
    The process P4 then ends.
  • [0072]
    [0072]FIG. 6 is a simplified flowchart of a process P5 for configuring a peripheral device, such as a hard copy output engine, using the information collected via the processes P1 through P4 of FIGS. 2 through 5, in accordance with an embodiment of the present invention.
  • [0073]
    In one embodiment, the data collected by the processes P1 through P4 are used to derive XML configuration data in a step S51.
  • [0074]
    These data are then emailed from the vendor web site to the network 10 in a step S52. In one embodiment, the data are emailed directly to the embedded web server 26 of the hard copy output engine 14 or other peripheral device in the step S52.
  • [0075]
    In one embodiment, the data are emailed to a responsible party for review in the step S52. In this embodiment, the data are forwarded, for example via email, to the embedded web server 26 after review by the responsible party in an optional step S53.
  • [0076]
    In a step S54, the XML configuration data interact with the embedded web server 26 to set thresholds in the peripheral device, such as the hard copy output engine 14.
  • [0077]
    In one embodiment, the data collected by the processes P1 through P4 are used to derive XML configuration data that are then emailed to the network 10 in the step S52. In one embodiment, a CGI script is used to convey the configuration data.
  • [0078]
    The process P5 then ends.
  • [0079]
    While the flowcharts of FIGS. 2 through 6 assume that separate individuals fill the roles of MIS manager, maintainer, purchase authorizer and purchaser, it will be appreciated that some or all of these roles may be played by one or more persons, or by more or fewer persons. It will also be appreciated that many of the acts of FIGS. 2 through 6 need not occur in the order in which they are described and may take place contemporaneously.
  • [0080]
    Benefits include allowing the user to configure the hard copy output engine for ease of ordering and maintaining supplies of consumables. This is accomplished without requiring the user to add software modules or hardware to the network 10. Additionally, the firewall 19 maintains integrity of the system 10.
  • [0081]
    The protection sought is not to be limited to the disclosed embodiments, which are given by way of example only, but instead is to be limited only by the scope of the appended claims.

Claims (27)

    What is claimed is:
  1. 1. A method comprising:
    determining, by a processor within a peripheral device, that an amount of a consumable associated with the peripheral device has decreased below a predetermined threshold; and
    transmitting an email from the peripheral device to order additional supplies of the consumable.
  2. 2. The method of claim 1, wherein transmitting comprises transmitting the email to a vendor web site across a firewall.
  3. 3. The method of claim 1, wherein transmitting comprises transmitting the email to a personal computer associated with the peripheral device, and further comprising transmitting a second email from the personal computer to a vendor web site across a firewall.
  4. 4. The method of claim 1, wherein the peripheral device comprises a hard copy output engine and determining comprises determining when a toner level in the hard copy output engine has decreased below a toner low threshold.
  5. 5. The method of claim 1, wherein the peripheral device comprises a hard copy output engine, and further comprising:
    determining, by the processor within the hard copy output engine, when a predetermined work threshold has been reached; and
    transmitting an email to request periodic service in response to determining.
  6. 6. The method of claim 1, wherein the peripheral device comprises a hard copy output engine and the processor comprises an embedded web server, and further comprising:
    determining, by the web server, when a predetermined work threshold has been reached; and
    transmitting an email to request periodic service in response to determining.
  7. 7. The method of claim 1, wherein the peripheral device comprises a hard copy output engine and the processor comprises an embedded web server, wherein determining comprises determining when a toner level in a hard copy output engine has decreased below a toner low threshold and wherein transmitting comprises transmitting the email to a vendor web site across a firewall.
  8. 8. An article of manufacture comprising a computer usable medium having computer readable code embodied therein that is configured to cause a processor contained in a peripheral device to:
    determine that an amount of a consumable associated with the peripheral device has decreased below a predetermined threshold; and
    transmit an email from the peripheral device to order additional supplies of the consumable.
  9. 9. The article of manufacture of claim 8, wherein the computer readable code configured to cause the processor contained in the peripheral device to transmit the email comprises computer readable code configured to cause the processor contained in the peripheral device to transmit the email to a vendor web site across a firewall.
  10. 10. The article of manufacture of claim 8, wherein the computer readable code configured to cause the processor contained in the peripheral device to transmit comprises computer readable code configured to cause the processor contained in the peripheral device to transmit the email to a personal computer associated with the peripheral device for retransmission from the personal computer to a vendor web site across a firewall.
  11. 11. The article of manufacture of claim 8, wherein the peripheral device comprises a hard copy output engine and wherein the computer readable code configured to cause the processor contained in the peripheral device to determine comprises computer readable code configured to cause the processor contained in the peripheral device to determine when a toner level in the hard copy output engine has decreased below a toner low threshold.
  12. 12. The article of manufacture of claim 8, wherein the peripheral device comprises a hard copy output engine, and wherein the computer readable code configured to cause the processor contained in the peripheral device to determine comprises computer readable code configured to cause the processor contained in the hard copy output engine to determine when a predetermined work threshold has been reached and the computer readable code configured to cause the processor contained in the peripheral device to transmit comprises computer readable code configured to cause the processor contained in the hard copy output engine to transmit an email to request periodic service in response to reaching the predetermined work threshold.
  13. 13. The article of manufacture of claim 8, wherein the peripheral device comprises a hard copy output engine and the processor comprises an embedded web server and further comprising computer readable code configured to cause the embedded web server to:
    determine when a predetermined work threshold has been reached; and
    transmit an email to request periodic service in response to reaching the predetermined work threshold.
  14. 14. The article of manufacture of claim 8, wherein the peripheral device comprises a hard copy output engine and the processor comprises an embedded web server and wherein the computer readable code configured to cause the processor contained in the peripheral device to determine comprises computer readable code configured to cause the embedded web server to determine when a toner level in a hard copy output engine has decreased below a toner low threshold and wherein the computer readable code configured to cause the processor contained in the peripheral device to transmit comprises computer readable code configured to cause the embedded web server to transmit the email to a vendor web site across a firewall.
  15. 15. A computer implemented control system for a hard copy output engine, the system comprising:
    memory configured to store a software module; and
    processing circuitry configured to employ the software module to:
    determine that an amount of a consumable associated with a peripheral device has decreased below a predetermined threshold; and
    transmit an email from the peripheral device to order additional supplies of the consumable.
  16. 16. The computer implemented control system of claim 15, wherein the processing circuitry is further configured to employ the software module to:
    determine that an amount of a consumable associated with the peripheral device has decreased below a predetermined threshold; and
    transmit an email from the peripheral device to order additional supplies of the consumable.
  17. 17. The computer implemented control system of claim 15, wherein the peripheral device comprises a hard copy output engine and wherein the processing circuitry and memory together comprise an embedded web server, and the embedded web server is further configured to:
    determine when a toner level in the hard copy output engine has decreased below a toner low threshold; and
    transmit an email across a firewall to a vendor web site to order additional toner in response to determining.
  18. 18. The computer implemented control system of claim 15, wherein the peripheral device comprises a hard copy output engine and wherein the processing circuitry and memory together comprise an embedded web server, and the embedded web server is further configured to transmit the email to a personal computer associated with the peripheral device for retransmission from the personal computer to a vendor web site across a firewall.
  19. 19. The computer implemented control system of claim 15, wherein the peripheral device is chosen from a group consisting of: facsimile machines, photocopiers and printers and wherein the processing circuitry and memory together comprise an embedded web server.
  20. 20. The computer implemented control system of claim 15, wherein the processing circuitry is further configured to employ the software module to:
    determine when a predetermined work threshold has been reached; and
    transmit an email to request periodic service in response to reaching the predetermined work threshold.
  21. 21. A computer instruction signal embodied in a carrier wave carrying instructions that when executed by a processor cause the processor to:
    determine that an amount of a consumable associated with the peripheral device has decreased below a predetermined threshold; and
    transmit an email from the peripheral device to order additional supplies of the consumable.
  22. 22. The computer instruction signal of claim 21, wherein the computer instruction signal configured to cause the processor contained in the peripheral device to transmit the email comprises a computer instruction signal configured to cause the processor contained in the peripheral device to transmit the email to a vendor web site across a firewall.
  23. 23. The computer instruction signal of claim 21, wherein the computer instruction signal configured to cause the processor contained in the peripheral device to transmit comprises a computer instruction signal configured to cause the processor contained in the peripheral device to transmit the email to a personal computer associated with the peripheral device for retransmission from the personal computer to a vendor web site across a firewall.
  24. 24. The computer instruction signal of claim 21, wherein the peripheral device comprises a hard copy output engine and wherein the computer instruction signal configured to cause the processor contained in the peripheral device to determine comprises a computer instruction signal configured to cause the processor contained in the peripheral device to determine when a toner level in the hard copy output engine has decreased below a toner low threshold.
  25. 25. The computer instruction signal of claim 21, wherein the peripheral device comprises a hard copy output engine, and wherein the computer instruction signal configured to cause the processor contained in the peripheral device to determine comprises a computer instruction signal configured to cause the processor contained in the hard copy output engine to determine when a predetermined work threshold has been reached and the computer instruction signal configured to cause the processor contained in the peripheral device to transmit comprises a computer instruction signal configured to cause the processor contained in the hard copy output engine to transmit an email to request periodic service in response to reaching the predetermined work threshold.
  26. 26. The computer instruction signal of claim 21, wherein the peripheral device comprises a hard copy output engine and the processor comprises an embedded web server and further comprising a computer instruction signal configured to cause the embedded web server to:
    determine when a predetermined work threshold has been reached; and
    transmit an email to request periodic service in response to reaching the predetermined work threshold.
  27. 27. The computer instruction signal of claim 21, wherein the peripheral device comprises a hard copy output engine and the processor comprises an embedded web server and wherein the computer instruction signal configured to cause the processor contained in the peripheral device to determine comprises a computer instruction signal configured to cause the embedded web server to determine when a toner level in a hard copy output engine has decreased below a toner low threshold and wherein the computer instruction signal configured to cause the processor contained in the peripheral device to transmit comprises a computer instruction signal configured to cause the embedded web server to transmit the email to a vendor web site across a firewall.
US09976642 2001-10-11 2001-10-11 User and device interactions for web consolidation Abandoned US20030074268A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
US09976642 US20030074268A1 (en) 2001-10-11 2001-10-11 User and device interactions for web consolidation

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US09976642 US20030074268A1 (en) 2001-10-11 2001-10-11 User and device interactions for web consolidation
JP2003535124A JP2005524123A (en) 2001-10-11 2002-10-04 User interaction with the device for web integration
PCT/US2002/031927 WO2003032228B1 (en) 2001-10-11 2002-10-04 User and device interactions for web consolidation
EP20020776161 EP1438686A2 (en) 2001-10-11 2002-10-04 User and device interactions for web consolidation
US12072868 US8131602B2 (en) 2001-10-11 2008-02-28 Imaging device configuration methods and imaging device management methods

Related Child Applications (1)

Application Number Title Priority Date Filing Date
US12072868 Division US8131602B2 (en) 2001-10-11 2008-02-28 Imaging device configuration methods and imaging device management methods

Publications (1)

Publication Number Publication Date
US20030074268A1 true true US20030074268A1 (en) 2003-04-17

Family

ID=25524324

Family Applications (2)

Application Number Title Priority Date Filing Date
US09976642 Abandoned US20030074268A1 (en) 2001-10-11 2001-10-11 User and device interactions for web consolidation
US12072868 Active 2023-11-28 US8131602B2 (en) 2001-10-11 2008-02-28 Imaging device configuration methods and imaging device management methods

Family Applications After (1)

Application Number Title Priority Date Filing Date
US12072868 Active 2023-11-28 US8131602B2 (en) 2001-10-11 2008-02-28 Imaging device configuration methods and imaging device management methods

Country Status (4)

Country Link
US (2) US20030074268A1 (en)
EP (1) EP1438686A2 (en)
JP (1) JP2005524123A (en)
WO (1) WO2003032228B1 (en)

Cited By (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030072027A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Unique identifier for customer account and method
US20030074547A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Hardcopy output engine consumable supply management and method
US20030074428A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Device configuration method and apparatus
US20030139973A1 (en) * 2002-01-23 2003-07-24 Xerox Corporation Method and system for ordering a consumable for a device
US20040117635A1 (en) * 2002-12-11 2004-06-17 Jeyhan Karaoguz Secure legacy media peripheral association with authentication in a media exchange network
US20040246517A1 (en) * 2003-06-04 2004-12-09 Parry Travis J. Methods and systems for providing email addresses to a printing device
US20050018233A1 (en) * 2003-07-22 2005-01-27 Parry Travis J. Methods and systems for providing web content to a printing device
US20080140646A1 (en) * 2006-12-07 2008-06-12 Yuuki Inoue Order support system, device monitoring method, and program product
US8131602B2 (en) 2001-10-11 2012-03-06 Hewlett-Packard Development Company, L.P. Imaging device configuration methods and imaging device management methods
US8160969B2 (en) 2007-09-10 2012-04-17 Lexmark International, Inc. System and method for ordering consumables

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7663770B2 (en) * 2002-01-25 2010-02-16 Xerox Corporation Method and system for shopping for a consumable for a device
US7730241B2 (en) * 2007-04-20 2010-06-01 Hewlett-Packard Development Company, L.P. Device and configuration method
JP2009003674A (en) * 2007-06-21 2009-01-08 Konica Minolta Business Technologies Inc System for ordering consumption unit, image forming apparatus, and method and program for ordering consumption unit
US8823990B2 (en) * 2012-12-31 2014-09-02 International Business Machines Corporation Print job distribution within a printing system
US9544332B2 (en) * 2013-10-31 2017-01-10 Aruba Networks, Inc. Method and system for network service health check and load balancing

Citations (81)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4001743A (en) * 1974-05-14 1977-01-04 Firma Heinrich Kopp, Inhaber Theodor Simoneit Heavy duty automatic circuit breaker
US5077582A (en) * 1988-05-17 1991-12-31 Monitel Products Corp. Photocopy monitoring system
US5305199A (en) * 1992-10-28 1994-04-19 Xerox Corporation Consumable supplies monitoring/ordering system for reprographic equipment
US5445295A (en) * 1992-01-17 1995-08-29 Brown; Graham Automated vending machine system for recorded goods
US5517617A (en) * 1994-06-29 1996-05-14 Digital Equipment Corporation Automatic assignment of addresses in a computer communications network
US5537626A (en) * 1992-11-18 1996-07-16 Canon Kabushiki Kaisha Apparatus for coupling printer with LAN to control printer operation by transferring control parameters, printer status data and printer configuration data between printer and LAN
US5580177A (en) * 1994-03-29 1996-12-03 Hewlett-Packard Company Printer/client network with centrally updated printer drivers and printer status monitoring
US5613160A (en) * 1992-11-18 1997-03-18 Canon Kabushiki Kaisha In an interactive network board, method and apparatus for placing a network peripheral in a default configuration
US5647056A (en) * 1992-11-18 1997-07-08 Canon Information Systems, Inc. Method and apparatus for managing access to a networked peripheral
US5657390A (en) * 1995-08-25 1997-08-12 Netscape Communications Corporation Secure socket layer application program apparatus and method
US5768583A (en) * 1995-07-27 1998-06-16 Oki America, Inc. Method and system for network printer quick configuration
US5819107A (en) * 1994-05-27 1998-10-06 Microsoft Corporation Method for managing the assignment of device drivers in a computer system
US5819110A (en) * 1995-06-05 1998-10-06 Ricoh Company, Ltd. System for determining whether connection or connectionless modes of communication should be used to transmit information between devices in accordance with priorities of events
US5838907A (en) * 1996-02-20 1998-11-17 Compaq Computer Corporation Configuration manager for network devices and an associated method for providing configuration information thereto
US5935228A (en) * 1996-04-26 1999-08-10 International Business Machines Corporation Method for automatically enabling peripheral devices and a storage medium for storing automatic enable program for peripheral devices
US5956487A (en) * 1996-10-25 1999-09-21 Hewlett-Packard Company Embedding web access mechanism in an appliance for user interface functions including a web server and web browser
US5960214A (en) * 1996-02-06 1999-09-28 Fisher-Rosemount Systems, Inc. Integrated communication network for use in a field device management system
US6006279A (en) * 1997-01-21 1999-12-21 Canon Information Systems, Inc. Plug-in module host framework
US6012098A (en) * 1998-02-23 2000-01-04 International Business Machines Corp. Servlet pairing for isolation of the retrieval and rendering of data
US6023585A (en) * 1997-05-02 2000-02-08 Webtv Networks, Inc. Automatically selecting and downloading device drivers from a server system to a client system that includes one or more devices
US6023593A (en) * 1997-06-10 2000-02-08 Ricoh Company, Ltd. Consumable item supplying system for an image forming apparatus
US6081900A (en) * 1999-03-16 2000-06-27 Novell, Inc. Secure intranet access
US6101407A (en) * 1998-02-13 2000-08-08 Eastman Kodak Company Method and system for remotely viewing and configuring output from a medical imaging device
US6108099A (en) * 1997-07-08 2000-08-22 Ricoh Company, Ltd. Image forming apparatus and management system therefor
US6112235A (en) * 1995-06-07 2000-08-29 Spofford; Jason J. Method and apparatus for remotely managing a network hardware device having an embedded server with a client computer across a network
US6115737A (en) * 1996-07-24 2000-09-05 Telcordia Technologies, Inc. System and method for accessing customer contact services over a network
US6144945A (en) * 1997-07-14 2000-11-07 International Business Machines Corporation Method for fast and accurate evaluation of periodic review inventory policy
US6192410B1 (en) * 1998-07-06 2001-02-20 Hewlett-Packard Company Methods and structures for robust, reliable file exchange between secured systems
US6222538B1 (en) * 1998-02-27 2001-04-24 Flashpoint Technology, Inc. Directing image capture sequences in a digital imaging device using scripts
US6233409B1 (en) * 1999-10-01 2001-05-15 Hewlett-Packard Company Redundant reorder prevention for replaceable printer components
US6301449B1 (en) * 1998-11-04 2001-10-09 Minolta Co., Ltd. Method and apparatus for operating a work apparatus with a replacement component
US6308205B1 (en) * 1998-10-22 2001-10-23 Canon Kabushiki Kaisha Browser-based network management allowing administrators to use web browser on user's workstation to view and update configuration of network devices
US6317750B1 (en) * 1998-10-26 2001-11-13 Hyperion Solutions Corporation Method and apparatus for accessing multidimensional data
US6327613B1 (en) * 1998-01-12 2001-12-04 Adaptec, Inc. Method and apparatus for sharing peripheral devices over a network
US6333790B1 (en) * 1997-09-26 2001-12-25 Hitachi Koki Co., Ltd. Printing system wherein printer connected to one computer is managed by another computer over a network
US6341271B1 (en) * 1998-11-13 2002-01-22 General Electric Company Inventory management system and method
US6345294B1 (en) * 1999-04-19 2002-02-05 Cisco Technology, Inc. Methods and apparatus for remote configuration of an appliance on a network
US6375298B2 (en) * 1997-05-20 2002-04-23 Encad, Inc. Intelligent printer components and printing system
US20020059415A1 (en) * 2000-11-01 2002-05-16 Chang William Ho Manager for device-to-device pervasive digital output
US20020065873A1 (en) * 2000-11-30 2002-05-30 Ricoh Company Ltd. Apparatus, method and system for printing from a wireless mobile device over the internet
US6405178B1 (en) * 1999-12-20 2002-06-11 Xerox Corporation Electronic commerce enabled purchasing system
US6405204B1 (en) * 1999-03-02 2002-06-11 Sector Data, Llc Alerts by sector/news alerts
US20020078200A1 (en) * 2000-12-18 2002-06-20 Helms Janine L. Printer configuration service through a firewall
US20020078377A1 (en) * 2000-12-15 2002-06-20 Ching-Jye Chang Method and apparatus in an application framework system for providing a port and network hardware resource firewall for distributed applications
US6418416B1 (en) * 1999-04-02 2002-07-09 Supplypro, Inc. Inventory management system and method
US6424424B1 (en) * 1999-01-19 2002-07-23 Hewlett-Packard Company Method and apparatus for automatic installation of shared printers over a network
US20020100036A1 (en) * 2000-09-22 2002-07-25 Patchlink.Com Corporation Non-invasive automatic offsite patch fingerprinting and updating system and method
US6426799B1 (en) * 1997-05-14 2002-07-30 Brother Kogyo Kabushiki Kaisha Mail printing system with printer selecting function
US6430711B1 (en) * 1998-01-06 2002-08-06 Seiko Epson Corporation System and method for monitoring the state of a plurality of machines connected via a computer network
US20020112080A1 (en) * 2001-02-12 2002-08-15 Millin Anthony L. Universal peripheral device controller
US6484182B1 (en) * 1998-06-12 2002-11-19 International Business Machines Corporation Method and apparatus for publishing part datasheets
US20020181010A1 (en) * 2001-05-30 2002-12-05 Pineau Richard A. Method and apparatus for printing remote images using a mobile device and printer
US20020196463A1 (en) * 2001-06-25 2002-12-26 Xerox Corporation System for managing digital printers and servers via a network
US20020198969A1 (en) * 2001-06-25 2002-12-26 Engel Glenn R. Configuring network devices
US6519632B1 (en) * 1999-04-28 2003-02-11 General Electric Company Method and apparatus for configuring imaging system to communicate with multiple remote devices
US6522421B2 (en) * 1998-10-28 2003-02-18 Nexpress Solutions Llc Method and apparatus for automatically communicating returning status and information from a printer using electronic mail (email).
US20030037122A1 (en) * 2001-08-14 2003-02-20 Andre Picca Remote control of a device over the internet
US20030072027A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Unique identifier for customer account and method
US20030074442A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Hardcopy output engine discovery method and apparatus
US20030074427A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Hardcopy output engine configuration apparatus and method
US20030074428A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Device configuration method and apparatus
US20030074547A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Hardcopy output engine consumable supply management and method
US6581092B1 (en) * 1999-09-29 2003-06-17 Ricoh Co., Ltd. Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users
US6591358B2 (en) * 2001-01-26 2003-07-08 Syed Kamal H. Jaffrey Computer system with operating system functions distributed among plural microcontrollers for managing device resources and CPU
US20030137188A1 (en) * 2002-01-11 2003-07-24 Comer Brown Universal vehicle tire/ wheel and floor spray shield kit
US6629134B2 (en) * 1999-09-16 2003-09-30 Xerox Corporation Context sensitive web-based user support
US6628415B2 (en) * 1999-07-20 2003-09-30 Canon Kabushiki Kaisha Remote plug-and-play for home printer via cable network
US20030200301A1 (en) * 1999-11-10 2003-10-23 Trzcinko Alan P. Web-based network management system
US6668376B1 (en) * 2000-01-07 2003-12-23 Ricoh Company, Ltd. System and method for automatically loading a device driver
US6674764B1 (en) * 1999-02-24 2004-01-06 Lucent Technologies Inc. Communications system and method with telemetry device identification capabilities
US6690481B1 (en) * 1999-07-20 2004-02-10 Canon Kabushiki Kaisha Internet-based push printing over cable network
US6754829B1 (en) * 1999-12-14 2004-06-22 Intel Corporation Certificate-based authentication system for heterogeneous environments
US6757714B1 (en) * 2000-07-28 2004-06-29 Axeda Systems Operating Company, Inc. Reporting the state of an apparatus to a remote computer
US6779004B1 (en) * 1999-06-11 2004-08-17 Microsoft Corporation Auto-configuring of peripheral on host/peripheral computing platform with peer networking-to-host/peripheral adapter for peer networking connectivity
US6782474B1 (en) * 1998-06-10 2004-08-24 Ssh Communication Security Ltd. Network connectable device and method for its installation and configuration
US6798997B1 (en) * 1999-09-16 2004-09-28 Xerox Corporation Supply ordering apparatus
US6804718B1 (en) * 1999-03-18 2004-10-12 Kent Ridge Digital Labs Computing system and method for migrating a mobile computing environment
US6892317B1 (en) * 1999-12-16 2005-05-10 Xerox Corporation Systems and methods for failure prediction, diagnosis and remediation using data acquisition and feedback for a distributed electronic system
US6895588B1 (en) * 1999-04-09 2005-05-17 Sun Microsystems, Inc. Remote device access over a network
US6963851B1 (en) * 2000-05-08 2005-11-08 International Business Machines Corporation Method and apparatus to enable consumer replenishment shopping by useful life
US20070022180A1 (en) * 2001-08-22 2007-01-25 Cocotis Thomas A Output management system and method for enabling printing via wireless devices

Family Cites Families (26)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH07333749A (en) 1994-06-03 1995-12-22 Xerox Corp Managing device for maintenance operation of printer
US6209048B1 (en) 1996-02-09 2001-03-27 Ricoh Company, Ltd. Peripheral with integrated HTTP server for remote access using URL's
DE19618962A1 (en) * 1996-05-10 1997-11-13 K B Software Gmbh System for monitoring and refilling vending machines
US6385497B1 (en) * 1996-07-31 2002-05-07 Canon Kabushiki Kaisha Remote maintenance system
US5901286A (en) 1996-11-15 1999-05-04 Canon Information Systems, Inc. Method and apparatus for communicating with a network peripheral
US6139177A (en) 1996-12-03 2000-10-31 Hewlett Packard Company Device access and control using embedded web access functionality
WO1999015990A1 (en) * 1997-09-24 1999-04-01 Anderson Michael R System and method for dispensing products in a clinic
US6628325B1 (en) 1998-06-26 2003-09-30 Fotonation Holdings, Llc Camera network communication device
US6839755B1 (en) 1998-09-30 2005-01-04 Hewlett-Packard Development Company, L.P. Network peripheral server discovery method
JP2000187698A (en) 1998-12-22 2000-07-04 Ricoh Co Ltd Network terminal equipment
US7010695B1 (en) 1999-07-16 2006-03-07 Ricoh Company, Ltd. Information input-output device, information input-output system, mobile communication terminal, and input-output control unit
JP3906629B2 (en) 1999-07-16 2007-04-18 株式会社リコー Information input and output system
US6487609B1 (en) 1999-10-01 2002-11-26 Hewlett-Packard Company Method and system for communicating event messages between a peripheral device and a client computer
JP2001246822A (en) 1999-12-27 2001-09-11 Canon Inc Printer, information method in printer, control method for printer, external apparatus, control method for external apparatus, and recording medium
JP2001195216A (en) 2000-01-07 2001-07-19 Nec Corp Recording device connected to network and recording system using the same device and support method using the same system
JP2001229089A (en) 2000-02-16 2001-08-24 Murata Mach Ltd Image scanning apparatus
WO2001067267A1 (en) 2000-03-03 2001-09-13 Jones Lawrence R Picture communications system and associated network services
GB2360658B (en) 2000-03-20 2004-09-08 Hewlett Packard Co Camera with user identity data
GB0119834D0 (en) 2000-08-25 2001-10-10 Hewlett Packard Co Hardcopy output engine consumable supply management and method
US20020062259A1 (en) 2000-09-26 2002-05-23 Katz James S. Server-side system responsive to peripherals
US20020042747A1 (en) 2000-10-06 2002-04-11 Istvan Anthony F. Automatic prompting for printer ink refill
US6968356B1 (en) * 2000-10-19 2005-11-22 International Business Machines Corporation Method and apparatus for transferring data between a client and a host across a firewall
US6317570B1 (en) 2000-11-09 2001-11-13 Ricoh Company, Ltd. Field service system for image forming devices
GB0126801D0 (en) 2000-11-10 2002-01-02 Hewlett Packard Co Auto-reorder/order-assistance process and interaction for an embedded web server-based system
EP1239407B1 (en) 2001-03-02 2008-10-01 Océ-Technologies B.V. Method of configuring a printer and an ink cartridge
US20030074268A1 (en) 2001-10-11 2003-04-17 Haines Robert E. User and device interactions for web consolidation

Patent Citations (83)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4001743A (en) * 1974-05-14 1977-01-04 Firma Heinrich Kopp, Inhaber Theodor Simoneit Heavy duty automatic circuit breaker
US5077582A (en) * 1988-05-17 1991-12-31 Monitel Products Corp. Photocopy monitoring system
US5445295A (en) * 1992-01-17 1995-08-29 Brown; Graham Automated vending machine system for recorded goods
US5305199A (en) * 1992-10-28 1994-04-19 Xerox Corporation Consumable supplies monitoring/ordering system for reprographic equipment
US5613160A (en) * 1992-11-18 1997-03-18 Canon Kabushiki Kaisha In an interactive network board, method and apparatus for placing a network peripheral in a default configuration
US5647056A (en) * 1992-11-18 1997-07-08 Canon Information Systems, Inc. Method and apparatus for managing access to a networked peripheral
US5537626A (en) * 1992-11-18 1996-07-16 Canon Kabushiki Kaisha Apparatus for coupling printer with LAN to control printer operation by transferring control parameters, printer status data and printer configuration data between printer and LAN
US5580177A (en) * 1994-03-29 1996-12-03 Hewlett-Packard Company Printer/client network with centrally updated printer drivers and printer status monitoring
US5819107A (en) * 1994-05-27 1998-10-06 Microsoft Corporation Method for managing the assignment of device drivers in a computer system
US5517617A (en) * 1994-06-29 1996-05-14 Digital Equipment Corporation Automatic assignment of addresses in a computer communications network
US5819110A (en) * 1995-06-05 1998-10-06 Ricoh Company, Ltd. System for determining whether connection or connectionless modes of communication should be used to transmit information between devices in accordance with priorities of events
US6112235A (en) * 1995-06-07 2000-08-29 Spofford; Jason J. Method and apparatus for remotely managing a network hardware device having an embedded server with a client computer across a network
US5768583A (en) * 1995-07-27 1998-06-16 Oki America, Inc. Method and system for network printer quick configuration
US5657390A (en) * 1995-08-25 1997-08-12 Netscape Communications Corporation Secure socket layer application program apparatus and method
US5960214A (en) * 1996-02-06 1999-09-28 Fisher-Rosemount Systems, Inc. Integrated communication network for use in a field device management system
US5838907A (en) * 1996-02-20 1998-11-17 Compaq Computer Corporation Configuration manager for network devices and an associated method for providing configuration information thereto
US5935228A (en) * 1996-04-26 1999-08-10 International Business Machines Corporation Method for automatically enabling peripheral devices and a storage medium for storing automatic enable program for peripheral devices
US6115737A (en) * 1996-07-24 2000-09-05 Telcordia Technologies, Inc. System and method for accessing customer contact services over a network
US5956487A (en) * 1996-10-25 1999-09-21 Hewlett-Packard Company Embedding web access mechanism in an appliance for user interface functions including a web server and web browser
US6006279A (en) * 1997-01-21 1999-12-21 Canon Information Systems, Inc. Plug-in module host framework
US6023585A (en) * 1997-05-02 2000-02-08 Webtv Networks, Inc. Automatically selecting and downloading device drivers from a server system to a client system that includes one or more devices
US6426799B1 (en) * 1997-05-14 2002-07-30 Brother Kogyo Kabushiki Kaisha Mail printing system with printer selecting function
US6375298B2 (en) * 1997-05-20 2002-04-23 Encad, Inc. Intelligent printer components and printing system
US6023593A (en) * 1997-06-10 2000-02-08 Ricoh Company, Ltd. Consumable item supplying system for an image forming apparatus
US6108099A (en) * 1997-07-08 2000-08-22 Ricoh Company, Ltd. Image forming apparatus and management system therefor
US6144945A (en) * 1997-07-14 2000-11-07 International Business Machines Corporation Method for fast and accurate evaluation of periodic review inventory policy
US6333790B1 (en) * 1997-09-26 2001-12-25 Hitachi Koki Co., Ltd. Printing system wherein printer connected to one computer is managed by another computer over a network
US6430711B1 (en) * 1998-01-06 2002-08-06 Seiko Epson Corporation System and method for monitoring the state of a plurality of machines connected via a computer network
US6327613B1 (en) * 1998-01-12 2001-12-04 Adaptec, Inc. Method and apparatus for sharing peripheral devices over a network
US6101407A (en) * 1998-02-13 2000-08-08 Eastman Kodak Company Method and system for remotely viewing and configuring output from a medical imaging device
US6012098A (en) * 1998-02-23 2000-01-04 International Business Machines Corp. Servlet pairing for isolation of the retrieval and rendering of data
US6222538B1 (en) * 1998-02-27 2001-04-24 Flashpoint Technology, Inc. Directing image capture sequences in a digital imaging device using scripts
US6782474B1 (en) * 1998-06-10 2004-08-24 Ssh Communication Security Ltd. Network connectable device and method for its installation and configuration
US6484182B1 (en) * 1998-06-12 2002-11-19 International Business Machines Corporation Method and apparatus for publishing part datasheets
US6192410B1 (en) * 1998-07-06 2001-02-20 Hewlett-Packard Company Methods and structures for robust, reliable file exchange between secured systems
US6308205B1 (en) * 1998-10-22 2001-10-23 Canon Kabushiki Kaisha Browser-based network management allowing administrators to use web browser on user's workstation to view and update configuration of network devices
US6317750B1 (en) * 1998-10-26 2001-11-13 Hyperion Solutions Corporation Method and apparatus for accessing multidimensional data
US6522421B2 (en) * 1998-10-28 2003-02-18 Nexpress Solutions Llc Method and apparatus for automatically communicating returning status and information from a printer using electronic mail (email).
US6301449B1 (en) * 1998-11-04 2001-10-09 Minolta Co., Ltd. Method and apparatus for operating a work apparatus with a replacement component
US6341271B1 (en) * 1998-11-13 2002-01-22 General Electric Company Inventory management system and method
US6424424B1 (en) * 1999-01-19 2002-07-23 Hewlett-Packard Company Method and apparatus for automatic installation of shared printers over a network
US6674764B1 (en) * 1999-02-24 2004-01-06 Lucent Technologies Inc. Communications system and method with telemetry device identification capabilities
US6405204B1 (en) * 1999-03-02 2002-06-11 Sector Data, Llc Alerts by sector/news alerts
US6081900A (en) * 1999-03-16 2000-06-27 Novell, Inc. Secure intranet access
US6804718B1 (en) * 1999-03-18 2004-10-12 Kent Ridge Digital Labs Computing system and method for migrating a mobile computing environment
US6418416B1 (en) * 1999-04-02 2002-07-09 Supplypro, Inc. Inventory management system and method
US6895588B1 (en) * 1999-04-09 2005-05-17 Sun Microsystems, Inc. Remote device access over a network
US6345294B1 (en) * 1999-04-19 2002-02-05 Cisco Technology, Inc. Methods and apparatus for remote configuration of an appliance on a network
US6519632B1 (en) * 1999-04-28 2003-02-11 General Electric Company Method and apparatus for configuring imaging system to communicate with multiple remote devices
US6779004B1 (en) * 1999-06-11 2004-08-17 Microsoft Corporation Auto-configuring of peripheral on host/peripheral computing platform with peer networking-to-host/peripheral adapter for peer networking connectivity
US6690481B1 (en) * 1999-07-20 2004-02-10 Canon Kabushiki Kaisha Internet-based push printing over cable network
US6628415B2 (en) * 1999-07-20 2003-09-30 Canon Kabushiki Kaisha Remote plug-and-play for home printer via cable network
US6798997B1 (en) * 1999-09-16 2004-09-28 Xerox Corporation Supply ordering apparatus
US6629134B2 (en) * 1999-09-16 2003-09-30 Xerox Corporation Context sensitive web-based user support
US6581092B1 (en) * 1999-09-29 2003-06-17 Ricoh Co., Ltd. Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users
US6233409B1 (en) * 1999-10-01 2001-05-15 Hewlett-Packard Company Redundant reorder prevention for replaceable printer components
US20030200301A1 (en) * 1999-11-10 2003-10-23 Trzcinko Alan P. Web-based network management system
US6754829B1 (en) * 1999-12-14 2004-06-22 Intel Corporation Certificate-based authentication system for heterogeneous environments
US6892317B1 (en) * 1999-12-16 2005-05-10 Xerox Corporation Systems and methods for failure prediction, diagnosis and remediation using data acquisition and feedback for a distributed electronic system
US6405178B1 (en) * 1999-12-20 2002-06-11 Xerox Corporation Electronic commerce enabled purchasing system
US6668376B1 (en) * 2000-01-07 2003-12-23 Ricoh Company, Ltd. System and method for automatically loading a device driver
US6963851B1 (en) * 2000-05-08 2005-11-08 International Business Machines Corporation Method and apparatus to enable consumer replenishment shopping by useful life
US6757714B1 (en) * 2000-07-28 2004-06-29 Axeda Systems Operating Company, Inc. Reporting the state of an apparatus to a remote computer
US20020100036A1 (en) * 2000-09-22 2002-07-25 Patchlink.Com Corporation Non-invasive automatic offsite patch fingerprinting and updating system and method
US20020059415A1 (en) * 2000-11-01 2002-05-16 Chang William Ho Manager for device-to-device pervasive digital output
US20020065873A1 (en) * 2000-11-30 2002-05-30 Ricoh Company Ltd. Apparatus, method and system for printing from a wireless mobile device over the internet
US20020078377A1 (en) * 2000-12-15 2002-06-20 Ching-Jye Chang Method and apparatus in an application framework system for providing a port and network hardware resource firewall for distributed applications
US20020078200A1 (en) * 2000-12-18 2002-06-20 Helms Janine L. Printer configuration service through a firewall
US6591358B2 (en) * 2001-01-26 2003-07-08 Syed Kamal H. Jaffrey Computer system with operating system functions distributed among plural microcontrollers for managing device resources and CPU
US20020112080A1 (en) * 2001-02-12 2002-08-15 Millin Anthony L. Universal peripheral device controller
US20020181010A1 (en) * 2001-05-30 2002-12-05 Pineau Richard A. Method and apparatus for printing remote images using a mobile device and printer
US20020196463A1 (en) * 2001-06-25 2002-12-26 Xerox Corporation System for managing digital printers and servers via a network
US20020198969A1 (en) * 2001-06-25 2002-12-26 Engel Glenn R. Configuring network devices
US6952731B2 (en) * 2001-08-14 2005-10-04 Hewlett-Packard Development Company, L.P. Remote control of a device over the internet
US20030037122A1 (en) * 2001-08-14 2003-02-20 Andre Picca Remote control of a device over the internet
US20070022180A1 (en) * 2001-08-22 2007-01-25 Cocotis Thomas A Output management system and method for enabling printing via wireless devices
US20030074442A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Hardcopy output engine discovery method and apparatus
US20030074427A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Hardcopy output engine configuration apparatus and method
US20030074428A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Device configuration method and apparatus
US20030074547A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Hardcopy output engine consumable supply management and method
US20030072027A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Unique identifier for customer account and method
US20060028682A1 (en) * 2001-10-11 2006-02-09 Haines Robert E Hardcopy output engine consumable supply management and method
US20030137188A1 (en) * 2002-01-11 2003-07-24 Comer Brown Universal vehicle tire/ wheel and floor spray shield kit

Cited By (20)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7496702B2 (en) 2001-10-11 2009-02-24 Hewlett-Packard Development Company, L.P. Hard image forming systems and hard imaging device configuration methods
US20030074547A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Hardcopy output engine consumable supply management and method
US20030074428A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Device configuration method and apparatus
US8131602B2 (en) 2001-10-11 2012-03-06 Hewlett-Packard Development Company, L.P. Imaging device configuration methods and imaging device management methods
US20030072027A1 (en) * 2001-10-11 2003-04-17 Haines Robert E. Unique identifier for customer account and method
US7124097B2 (en) * 2002-01-23 2006-10-17 Xerox Corporation Method and system for ordering a consumable for a device
US20070005392A1 (en) * 2002-01-23 2007-01-04 Xerox Corporation Method and system for ordering a consumable for a device
US20030139973A1 (en) * 2002-01-23 2003-07-24 Xerox Corporation Method and system for ordering a consumable for a device
US7822645B2 (en) 2002-01-23 2010-10-26 Xerox Corporation Method and system for ordering a consumable for a device
US7926094B2 (en) 2002-12-11 2011-04-12 Broadcom Corporation Secure legacy media peripheral association with authentication in a media exchange network
US8516257B2 (en) 2002-12-11 2013-08-20 Broadcom Corporation Secure media peripheral association in a media exchange network
US20040117635A1 (en) * 2002-12-11 2004-06-17 Jeyhan Karaoguz Secure legacy media peripheral association with authentication in a media exchange network
US7593530B2 (en) * 2002-12-11 2009-09-22 Broadcom Corporation Secure legacy media peripheral association with authentication in a media exchange network
US20090320111A1 (en) * 2002-12-11 2009-12-24 Jeyhan Karaoguz Secure legacy media peripheral association with authentication in a media exchange network
US20040246517A1 (en) * 2003-06-04 2004-12-09 Parry Travis J. Methods and systems for providing email addresses to a printing device
US20050018233A1 (en) * 2003-07-22 2005-01-27 Parry Travis J. Methods and systems for providing web content to a printing device
US9508046B2 (en) * 2003-07-22 2016-11-29 Hewlett-Packard Development Company, L.P. Methods and systems for providing web content to a printing device
US20080140646A1 (en) * 2006-12-07 2008-06-12 Yuuki Inoue Order support system, device monitoring method, and program product
US8135622B2 (en) * 2006-12-07 2012-03-13 Ricoh Company, Ltd. Order support system, device monitoring method, and program product
US8160969B2 (en) 2007-09-10 2012-04-17 Lexmark International, Inc. System and method for ordering consumables

Also Published As

Publication number Publication date Type
WO2003032228B1 (en) 2003-11-27 application
WO2003032228A2 (en) 2003-04-17 application
EP1438686A2 (en) 2004-07-21 application
US8131602B2 (en) 2012-03-06 grant
JP2005524123A (en) 2005-08-11 application
US20080215454A1 (en) 2008-09-04 application
WO2003032228A3 (en) 2003-10-09 application

Similar Documents

Publication Publication Date Title
US6757706B1 (en) Method and apparatus for providing responses for requests of off-line clients
US6816865B2 (en) Process for data driven application integration for B2B
US6493517B1 (en) Integration of self-determined consumable usage model in pigmentation material low/out forecast
US6631407B1 (en) Device management network system, management server, and computer readable medium
US20020087374A1 (en) Apparatus and method for verifying categorization of services using canonical service description tests
US20020107752A1 (en) System and method for integrating web-originated orders with backend business systems
US7231369B2 (en) Digital contents provision system, server device incorporated in the system, digital contents provision method using the system, and computer program for executing the method
US7062451B1 (en) Method for facilitating the purchase of compatible products
Lamanna et al. SLAng: a language for service level agreements
US20030011809A1 (en) Printing with credit card as identification
US7191438B2 (en) Computer functional architecture and a locked down environment in a client-server architecture
US20010027420A1 (en) Method and apparatus for capturing transaction data
US20060075092A1 (en) System and method for determining the status of users and devices from access log information
US20060256392A1 (en) Scanning systems and methods
US20020144257A1 (en) Image formation system, software acquisition method, and computer product
US20040073684A1 (en) Automatic registration of receiving device on a remote printing application
US6038597A (en) Method and apparatus for providing and accessing data at an internet site
US20050234921A1 (en) System and method for automatic domain-name registration and web publishing
US20040039647A1 (en) Method and apparatus for automated on-line printing service
US20070143446A1 (en) Methods, systems, and computer program products for installing an application from one peer to another including application configuration settings and data
US7194433B1 (en) System, computer program product and method for managing documents
US20030163513A1 (en) Providing role-based views from business web portals
US5960167A (en) Printer configuration system
US20050086654A1 (en) Electronic apparatus, a network apparatus, a management method, a software updating method, a management program, a software updating program, and a recording medium
US20090077164A1 (en) Distributed workflow-enabled system

Legal Events

Date Code Title Description
AS Assignment

Owner name: HEWLETT-PACKARD COMPANY, COLORADO

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:HAINES, ROBERT E.;HARPER, MARK A.;REEL/FRAME:012416/0027;SIGNING DATES FROM 20011004 TO 20011010

AS Assignment

Owner name: HEWLETT-PACKARD DEVELOPMENT COMPANY L.P., TEXAS

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:HEWLETT-PACKARD COMPANY;REEL/FRAME:014061/0492

Effective date: 20030926

Owner name: HEWLETT-PACKARD DEVELOPMENT COMPANY L.P.,TEXAS

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:HEWLETT-PACKARD COMPANY;REEL/FRAME:014061/0492

Effective date: 20030926