TWI744704B - Operation information analysis system - Google Patents

Operation information analysis system Download PDF

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TWI744704B
TWI744704B TW108136727A TW108136727A TWI744704B TW I744704 B TWI744704 B TW I744704B TW 108136727 A TW108136727 A TW 108136727A TW 108136727 A TW108136727 A TW 108136727A TW I744704 B TWI744704 B TW I744704B
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information
module
visitor
revenue
analysis
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TW108136727A
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TW202115647A (en
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吳世光
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國立勤益科技大學
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Abstract

An operation information analysis system includes a plurality of camera devices and an operation program. Each camera device stores an identification information and captures the image of person entering and exiting the physical store for generating the image information. The operation program is disposed on a server and operates on a terminal device. The operation program is configured for establishing and storing the module of the mall and a plurality of stores, and also storing the recognition information and the client anticipation information corresponding to the identification information. The operation program then generates diagram blocks by vectorization of the stores module and the mall module, and analyses the client anticipation information and the actual client information to acquire the client analysis information, which is then visualized and displayed on the terminal device with the diagram blocks, thereby realizing the operation analysis.

Description

營運資訊分析系統Operational Information Analysis System

本發明係關於一種分析系統,尤指一種商場之營運資訊分析系統。The present invention relates to an analysis system, especially a shopping mall operation information analysis system.

一般賣場內設有許多店家,各店家需要透過現場調查,才能夠做出有效的商店來客分析與營運狀況,當遇到實體顧客來店數與預期客店數有明顯差異時,店家能夠盡快提出改善策略與相應行銷策略,以扭轉頹勢增加來客數。There are many stores in general stores, and each store needs to conduct on-site investigations to make effective store visitor analysis and operating conditions. When there is a significant difference between the number of physical customers and the expected number of stores, the store can propose it as soon as possible Improve strategies and corresponding marketing strategies to reverse the decline and increase the number of visitors.

但是,一般各店家在現場調查來客數與營運狀況時,只能夠掌握自身店家狀況,並無法有效掌握其他店家之實際來客數與營運狀況,如此一來,便無法準確判斷出是否具有相對應知競爭店家;因此,在無法準確掌握實體營運狀況及競爭店家,容易導致經營失敗而關店收場。However, when surveying the number of visitors and operating status of each store in general, they can only grasp the status of their own store, and cannot effectively grasp the actual number of visitors and operating status of other stores. As a result, it is impossible to accurately determine whether they have corresponding knowledge. Competitive stores; therefore, the inability to accurately grasp the entity’s operating conditions and competing stores can easily lead to business failures and close stores.

為解決上述課題,本發明提供一種營運資訊分析系統,藉由收集實體店鋪營運資料與預期營運資料進行比對分析,並將分析結果以視覺化呈現,提供經營人員有效掌握營運狀況。In order to solve the above problems, the present invention provides an operation information analysis system, which collects physical store operation data and expected operation data for comparison and analysis, and visually presents the analysis results, so as to provide operators with an effective grasp of the operation status.

本發明之一項實施例提供一種營運資訊分析系統,其包含:複數攝影裝置,其分別架設於不同實體店鋪,每一攝影裝置對應實體店鋪設有一識別資訊,每一攝影裝置具有一影像模組及一傳輸模組,影像模組擷取進出實體店鋪之人員影像,以產生一影像資訊;傳輸模組將影像資訊配合識別資訊向外傳輸;以及一操控程式,其架設於伺服器且能運行於終端裝置,操控程式透過終端裝置之通訊功能與攝影裝置訊號連接;操控程式具有一配置模組、一資料庫、一整合模組、一分析模組及一顯示模組,配置模組提供對應實體商場及各店鋪以向量圖形化建立一商場模板及複數店鋪模板,各店鋪模板配合商場模板設置;資料庫儲存商場模板及各店鋪模板;整合模組讀取資料庫儲存之各店鋪模板,以對應各店鋪模板編制一辨識資訊,整合模組提供對應各辨識資訊設定一預期來客資訊,辨識資訊能與識別資訊匹配,整合模組將各店鋪模板配合商場模板整合產生一模板圖塊並儲存於資料庫;分析模組接收各攝影裝置之識別資訊以於資料庫中取得對應之辨識資訊,分析模組接收由攝影裝置之傳輸模組所傳送的影像資訊並產生一實際來客資訊,分析模組於資料庫中取得對應辨識資訊之預期來客資訊,將預期來客資訊與實際來客資訊進行分析,以產生一來客分析資訊;顯示模組將來客分析資訊視覺化配合模板圖塊顯示於終端裝置。An embodiment of the present invention provides an operating information analysis system, which includes: a plurality of photographing devices, which are respectively installed in different physical stores, each photographing device is provided with identification information corresponding to the physical store, and each photographing device has an image module And a transmission module. The image module captures images of people entering and leaving the physical store to generate image information; the transmission module transmits the image information with identification information to the outside; and a control program, which is installed on the server and can run In the terminal device, the control program is connected with the signal of the camera device through the communication function of the terminal device; the control program has a configuration module, a database, an integration module, an analysis module and a display module, and the configuration module provides correspondence The physical shopping mall and each store use vector graphics to create a shopping mall template and multiple store templates. Each store template is set in accordance with the shopping mall template; the database stores the shopping mall template and each store template; the integration module reads each store template stored in the database to Compile an identification information corresponding to each store template, the integration module provides corresponding to each identification information to set an expected visitor information, the identification information can match the identification information, the integration module integrates each store template with the shopping mall template to generate a template block and store it in Database; the analysis module receives the identification information of each camera device to obtain the corresponding identification information in the database, the analysis module receives the image information sent by the transmission module of the camera device and generates an actual visitor information, the analysis module Obtain the expected visitor information corresponding to the identification information in the database, analyze the expected visitor information and the actual visitor information to generate a visitor analysis information; the display module visualizes the visitor analysis information and displays the template block on the terminal device.

藉由上述,本發明透過攝影裝置收集店鋪之實際來客資訊,並將實際來客資訊與預期來客資訊進行比對分析,並將來客分析資訊以視覺化呈現,藉以提供經營人員有效掌握自身店鋪及其他店鋪之營運狀況,以適時調整行銷策略,改善習知無法有效掌握自身店舖及其餘店鋪營運狀況,容易導致經營失敗之風險。Based on the above, the present invention collects the actual visitor information of the store through the photographing device, compares the actual visitor information with the expected visitor information, and visually presents the visitor analysis information, so as to provide operators with effective control of their own stores and other information. The operating status of the store, by adjusting the marketing strategy in a timely manner, improving the knowledge that cannot effectively grasp the operating status of its own store and the rest of the store, which may easily lead to the risk of business failure.

為便於說明本發明於上述發明內容一欄中所表示的中心思想,茲以具體實施例表達。實施例中各種不同物件係按適於說明之比例、尺寸、變形量或位移量而描繪,而非按實體元件的比例予以繪製,合先敘明。In order to facilitate the description of the central idea of the present invention expressed in the column of the above-mentioned summary of the invention, specific embodiments are used to express it. The various objects in the embodiment are drawn according to the proportion, size, deformation or displacement suitable for explanation, rather than drawn according to the proportion of the physical element, which will be described first.

請參閱圖1至圖5所示,本發明提供一種營運資訊分析系統,其包含:Please refer to FIG. 1 to FIG. 5, the present invention provides an operation information analysis system, which includes:

複數攝影裝置10,其分別架設於不同實體店鋪1,而各攝影裝置10實體架設位置不為本發明所限制,各攝影裝置10主要擷取進出實體店鋪1之人員影像。每一攝影裝置10對應實體店鋪1設有一識別資訊,其中,識別資訊能夠是數字、英文字母或及其組合,識別資訊主要用以辨識不同實體店鋪1。A plurality of photographing devices 10 are respectively installed in different physical stores 1, and the physical installation position of each photographing device 10 is not limited by the present invention. Each photographing device 10 mainly captures images of persons entering and leaving the physical store 1. Each photographing device 10 is provided with identification information corresponding to the physical store 1, wherein the identification information can be numbers, English letters or a combination thereof, and the identification information is mainly used to identify different physical stores 1.

再者,每一攝影裝置10具有一影像模組11及一傳輸模組12,影像模組11用以擷取進出實體店鋪1之人員影像,以產生一影像資訊;傳輸模組12用以將影像資訊配合識別資訊向外傳輸,於本發明實施例中,傳輸模組12具有網際網路功能。Furthermore, each photographing device 10 has an image module 11 and a transmission module 12. The image module 11 is used to capture images of people entering and leaving the physical store 1 to generate image information; the transmission module 12 is used to transfer The image information is transmitted to the outside in conjunction with the identification information. In the embodiment of the present invention, the transmission module 12 has an Internet function.

一操控程式20,其架設於伺服器2,能夠由使用者透過終端裝置3經由網際網路於伺服器2下載並儲存於終端裝置3之記憶體,由終端裝置3之處理器讀取記憶體且執行操控程式20,操控程式20透過終端裝置3之通訊功能與攝影裝置10訊號連接;其中,終端裝置3能夠係各種個人電腦、筆記型電腦、智慧型行動裝置或平板電腦,當終端裝置3為各種個人電腦或筆記型電腦,操控程式20之使用手段係軟體;當終端裝置3為智慧型行動裝置或平板電腦,操控程式20之使用手段係應用程式(APP);於本發明實施例中,操控程式20能提供複數位使用者分別透過終端裝置3使用,其中,使用者能夠係實體店鋪1之經營者、實體商場之管理者或是操控程式20之管理者。A control program 20, which is installed on the server 2, can be downloaded by the user through the terminal device 3 via the Internet on the server 2 and stored in the memory of the terminal device 3, and read by the processor of the terminal device 3 And execute the control program 20. The control program 20 is connected to the camera device 10 through the communication function of the terminal device 3. The terminal device 3 can be a variety of personal computers, notebook computers, smart mobile devices or tablet computers. It is a variety of personal computers or notebook computers, and the use means of the control program 20 is software; when the terminal device 3 is a smart mobile device or a tablet computer, the use means of the control program 20 is an application program (APP); in the embodiment of the present invention The control program 20 can be used by a plurality of users through the terminal device 3 respectively, wherein the user can be the operator of the physical store 1, the manager of the physical mall, or the manager of the control program 20.

操控程式20具有一配置模組21、一資料庫22、一整合模組23、一分析模組24及一顯示模組25,配置模組21提供對應實體商場及各實體店鋪1以向量圖形化建立一商場模板211及複數店鋪模板212,各店鋪模板212配合商場模板211設置,資料庫22提供儲存已建立完成之商場模板211及各店鋪模板212;進一步說明:請參閱圖3所示,操控程式20之配置模組21具有向量圖形化功能(例如:矩形狀、曲線狀、多角狀、線條狀等),使用者能於終端裝置3透過配置模組21根據實體商場及各實體店鋪1以向量圖形化建立商場模板211,且於商場模板211內設置各店鋪模板212,而建立完成之商場模板211及各店鋪模板212能夠儲存於資料庫22。The control program 20 has a configuration module 21, a database 22, an integration module 23, an analysis module 24, and a display module 25. The configuration module 21 provides the corresponding physical shopping malls and each physical store 1 with vector graphics Create a shopping mall template 211 and multiple store templates 212. Each store template 212 is set in conjunction with the shopping mall template 211. The database 22 provides storage for the established shopping mall template 211 and each store template 212; further explanation: please refer to Figure 3 for manipulation The configuration module 21 of the program 20 has a vector graphics function (for example: rectangular, curved, polygonal, linear, etc.). The user can use the configuration module 21 on the terminal device 3 according to the physical shopping mall and each physical store 1 A shopping mall template 211 is created in vector graphics, and each store template 212 is set in the shopping mall template 211, and the completed shopping mall template 211 and each store template 212 can be stored in the database 22.

整合模組23能夠讀取儲存於資料庫22中之各店鋪模板212,以對應各店鋪模板212編制一辨識資訊,各辨識資訊能與各識別資訊匹配,其中,辨識資訊能夠是數字、英文字母或及其組合;整合模組23提供對應各辨識資訊設定一預期來客資訊,整合模組23將設有辨識資訊之各店鋪模板212配合商場模板211整合產生一模板圖塊231並儲存於資料庫22;進一步說明:使用者能夠將所屬實體店鋪1預期之來客量,透過終端裝置3藉由整合模組23設定預期來客資訊,例如:使用者預計實體店鋪1每日的來客量為50人,則能夠透過整合模組23於對應實體店鋪1之店鋪模板212設定預期來客資訊為50;而預期來客資訊會配合辨識資訊儲存於資料庫22中。The integration module 23 can read each shop template 212 stored in the database 22, and compile identification information corresponding to each shop template 212. Each identification information can be matched with each identification information. The identification information can be numbers or English letters. Or a combination thereof; the integration module 23 provides an expected visitor information corresponding to each identification information, and the integration module 23 integrates each store template 212 with identification information with the shopping mall template 211 to generate a template block 231 and store it in the database 22; Further explanation: The user can set the expected visitor information of the physical store 1 to which he belongs, and set the expected visitor information through the integrated module 23 through the terminal device 3. For example, the user predicts that the physical store 1 will have 50 daily visitors. Then, the expected visitor information can be set to 50 in the shop template 212 corresponding to the physical store 1 through the integration module 23; and the expected visitor information will be stored in the database 22 in conjunction with the identification information.

分析模組24能夠接收由各攝影裝置10之傳輸模組12所傳送的識別資訊,並將所接收到之識別資訊於資料庫22中取得對應之辨識資訊;而分析模組24能接收由各攝影裝置10之傳輸模組12所傳送的影像資訊並產生一實際來客資訊,然後,分析模組24會於資料庫22中取得對應識別資料之辨識資訊所設定之預期來客資訊,將預期來客資訊與實際來客資訊進行分析,以產生一來客分析資訊241,分析模組24將來客分析資訊241傳送置顯示模組25,由顯示模組25將來客分析資訊241視覺化或是表格化配合模板圖塊231顯示於終端裝置3。The analysis module 24 can receive the identification information transmitted by the transmission module 12 of each photographing device 10, and obtain the corresponding identification information from the database 22 with the received identification information; and the analysis module 24 can receive the identification information from each The image information transmitted by the transmission module 12 of the photographing device 10 generates an actual visitor information. Then, the analysis module 24 obtains the expected visitor information set by the identification information corresponding to the identification data in the database 22, and the expected visitor information Analyze the actual visitor information to generate a visitor analysis information 241. The analysis module 24 transmits the visitor analysis information 241 to the display module 25. The display module 25 visualizes the visitor analysis information 241 or forms a table with a template map. The block 231 is displayed on the terminal device 3.

再者,來客分析資訊241分為一高度來客資訊、一適中來客資訊及一低度來客資訊,於本發明實施例中,來客分析資訊241為實際來客資訊與預期來客資訊之差值,其中,高度來客資訊為實際來客資訊大於預期來客資訊;適中來客資訊為實際來客資訊等於所述預期來客資訊;低度來客資訊為所述實際來客資訊小於所述預期來客資訊,而顯示模組25將高度來客資訊、適中來客資訊及低度來客資訊以不同顏色配合模板圖塊231顯示,舉例說明:顯示模組25將高度來客資訊以綠色覆蓋於對應之店鋪模板212上;顯示模組25將適中來客資訊以黃色覆蓋於對應之店鋪模板212上;顯示模組25將低度來客資訊以紅色覆蓋於對應之店鋪模板212上;又或者,顯示模組25能夠以表格化方式,將來客分析資訊241與模板圖塊231一同呈現在終端裝置3上,如圖4所示。Furthermore, the visitor analysis information 241 is divided into a high visitor information, a moderate visitor information, and a low visitor information. In the embodiment of the present invention, the visitor analysis information 241 is the difference between the actual visitor information and the expected visitor information. Among them, High visitor information means that the actual visitor information is greater than the expected visitor information; moderate visitor information means that the actual visitor information is equal to the expected visitor information; low visitor information means that the actual visitor information is less than the expected visitor information, and the display module 25 displays the height The visitor information, moderate visitor information and low visitor information are displayed in different colors with the template block 231. For example, the display module 25 overlays the high visitor information on the corresponding shop template 212 in green; the display module 25 will display moderate visitors The information is overlaid on the corresponding shop template 212 in yellow; the display module 25 overlays the low-level visitor information on the corresponding store template 212 in red; or, the display module 25 can analyze the information from customers in a tabular manner 241 It is presented on the terminal device 3 together with the template tile 231, as shown in FIG. 4.

此外,於本發明實施例中,計算實際來客資訊之方法分為兩種,第一種計算實際來客資訊之方法為:由攝影裝置10之影像模組11擷取進出實體店鋪1之人員影像,並進行影像辨識處理計算來客數值,以產生數值化之影像資訊,傳輸模組12於影像資訊產生變化時傳送至分析模組24;分析模組24設有一總計單位(例如:每4小時、每日、每5日或每月),分析模組24將接收到之影像資訊持續累加到達總計單位,以形成實際來客資訊。In addition, in the embodiment of the present invention, there are two methods for calculating the actual visitor information. The first method for calculating the actual visitor information is: the image module 11 of the camera device 10 captures images of people entering and leaving the physical store 1. And perform image recognition processing to calculate the visitor value to generate digitized image information. The transmission module 12 sends the image information to the analysis module 24 when the image information changes. The analysis module 24 has a total unit (for example: every 4 hours, every Daily, every 5 days, or every month), the analysis module 24 continuously accumulates the received image information to reach the total unit to form actual visitor information.

第二種計算實際來客資訊之方法為:攝影裝置10之影像模組11擷取進出實體店鋪1之人員影像以產生影像化之影像資訊,傳輸模組12於每一單位時間(例如:每分鐘)將影像資訊傳送至分析模組24;分析模組24設有一總計單位,分析模組24將每一單位時間接收到之影像資訊進行影像比對處理(也就是,將每個單位時間接收到之影像資訊相互比對,將重複人物影像去除),以產生數值化之影像資訊,於影像資訊產生變化數值時進行累加持續到達總計單位,以形成實際來客資訊。The second method of calculating actual visitor information is: the image module 11 of the camera device 10 captures images of people entering and leaving the physical store 1 to generate imaged image information. The transmission module 12 performs every unit of time (for example, every minute ) The image information is sent to the analysis module 24; the analysis module 24 is provided with a total unit, and the analysis module 24 performs image comparison processing on the image information received per unit time (that is, receives each unit time The image information is compared with each other, and repeated images of people are removed) to generate numerical image information. When the image information changes value, it is accumulated continuously to reach the total unit to form the actual visitor information.

另外,操控程式20具有一接收模組26,接收模組26提供使用者透過終端裝置3對應辨識資訊之店鋪模板212輸入一實際營收資訊;而操控程式20之整合模組23提供設定各店鋪模板212之一預期營收資訊;分析模組24根據所述辨識資訊將實際營收資訊與預期營收資訊進行分析,以產生一營收分析資訊242;顯示模組25將營收分析資訊242視覺化配合模板圖塊231顯示於終端裝置3。進一步說明:使用者能夠將所屬實體店鋪1預期之營收金額,透過終端裝置3藉由整合模組23設定預期營收資訊,例如:使用者預計實體店鋪1每日的營收金額為3萬元,則能夠透過整合模組23於對應實體店鋪1之店鋪模板212設定預期營收資訊為300000;而預期營收資訊會配合辨識資訊儲存於資料庫22中。In addition, the control program 20 has a receiving module 26, which provides the user to input actual revenue information through the shop template 212 corresponding to the identification information of the terminal device 3; and the integration module 23 of the control program 20 provides settings for each shop One of the templates 212 is expected revenue information; the analysis module 24 analyzes the actual revenue information and the expected revenue information based on the identification information to generate a revenue analysis information 242; the display module 25 displays the revenue analysis information 242 The visual matching template block 231 is displayed on the terminal device 3. Further explanation: the user can set the expected revenue information of the physical store 1’s expected revenue through the terminal device 3 through the integration module 23, for example: the user estimates that the daily revenue of the physical store 1 is 30,000 Yuan, the expected revenue information can be set to 300,000 in the store template 212 corresponding to the physical store 1 through the integration module 23; and the expected revenue information will be stored in the database 22 in conjunction with the identification information.

營收分析資訊242分為一高度營收資訊、一適中營收資訊及一低度營收資訊,於本發明實施例中,營收分析資訊242為實際營收資訊與預期營收資訊之差值,其中,高度營收資訊為實際營收資訊大於預期營收資訊;適中營收資訊為實際營收資訊等於預期營收資訊;低度營收資訊為實際營收資訊小於預期營收資訊;顯示模組25將高度營收資訊、適中營收資訊及低度營收資訊以不同顏色配合模板圖塊231顯示於終端裝置3,舉例說明:顯示模組25將高度營收資訊以綠色覆蓋於對應之店鋪模板212上;顯示模組25將適中營收資訊以黃色覆蓋於對應之店鋪模板212上;顯示模組25將低度營收資訊以紅色覆蓋於對應之店鋪模板212上;又或者,顯示模組25能夠以表格化方式,將營收分析資訊242與模板圖塊231一同呈現在終端裝置3上,如圖5所示。The revenue analysis information 242 is divided into a high-level revenue information, a moderate revenue information, and a low-level revenue information. In the embodiment of the present invention, the revenue analysis information 242 is the difference between the actual revenue information and the expected revenue information. Value, where high-level revenue information is that actual revenue information is greater than expected revenue information; moderate-level revenue information is that actual revenue information is equal to expected revenue information; low-level revenue information is that actual revenue information is less than expected revenue information; The display module 25 displays the high revenue information, moderate revenue information, and low revenue information on the terminal device 3 in different colors with the template block 231. For example, the display module 25 overlays the high revenue information in green. The corresponding shop template 212; the display module 25 overlays the moderate revenue information on the corresponding shop template 212 in yellow; the display module 25 overlays the low revenue information on the corresponding shop template 212 in red; or The display module 25 can present the revenue analysis information 242 together with the template block 231 on the terminal device 3 in a tabular manner, as shown in FIG. 5.

舉例:實體商場中具有5個實體店鋪1,而此商場之管理員能透過終端裝置3藉由配置模組21根據實體商場建立商場模板211及位於實體商場中5個實體店鋪1之店鋪模板212,並且將建立完成之商場模板211及各店鋪模板212儲存於資料庫22中;而整合模組23能夠將5個店鋪模板212之辨識資訊分別設定為A、B、C、D及E,因而形成模板圖塊231儲存於資料庫22中;接著,對應辨識資訊為A之A實體店鋪1經營者能透過整合模組23設定預期來客數量為50,則資料庫22會對應店鋪模板212儲存辨識資訊為A之預期來客資訊為50;而A實體店鋪1設置之攝影裝置10設定的識別資訊為A;當分析模組24接收到A實體店鋪1傳送之識別資訊時,分析模組24會於資料庫22取得對應識別資訊之辨識資訊、店鋪模板212及預期來客資訊;接著,由分析模組24接收A實體店鋪1之攝影裝置10傳送的影像資訊,並取得之實際來客資訊為40;然後,分析模組24將實際來客資訊與預期來客資訊之差值得到來客分析資訊241,即為40-50=-10,也就是,來客分析資訊241為-10;然後,顯示模組25接收分析模組24產生之來客分析資訊241判斷出屬於低度來客資訊,便以紅色覆蓋於對應之店鋪模板212上,以顏色提醒A實體店鋪1之經營者;同時,顯示模組25會將每日之來客分析資訊241依序以表格方式,與模板圖塊231一併顯示於終端裝置3上,如此一來,經營者除了能夠得知當日來客狀況,也能夠知道每日之實際來客量變化。For example: there are 5 physical stores 1 in a physical mall, and the manager of this mall can create a mall template 211 according to the physical mall through the configuration module 21 through the terminal device 3 and a store template 212 of 5 physical stores 1 in the physical mall , And store the created shopping mall template 211 and each store template 212 in the database 22; and the integration module 23 can set the identification information of the five store templates 212 to A, B, C, D, and E, respectively. The template block 231 is formed and stored in the database 22; then, the corresponding identification information of A physical store 1 operator can set the expected number of visitors to 50 through the integration module 23, and the database 22 will store the identification corresponding to the store template 212 The information is that the expected visitor information of A is 50; and the identification information set by the photographing device 10 set in the physical store A is A; when the analysis module 24 receives the identification information sent by the physical store 1 of A, the analysis module 24 will The database 22 obtains the identification information corresponding to the identification information, the shop template 212 and the expected visitor information; then, the analysis module 24 receives the image information sent by the photographing device 10 of the physical store 1 of A, and the actual visitor information obtained is 40; , The analysis module 24 compares the difference between the actual visitor information and the expected visitor information to the visitor analysis information 241, which is 40-50=-10, that is, the visitor analysis information 241 is -10; then, the display module 25 receives the analysis The visitor analysis information 241 generated by the module 24 determines that it is low-level visitor information, and it overlays the corresponding store template 212 in red to remind the operator of the physical store 1 of A. At the same time, the display module 25 displays the daily The visitor analysis information 241 is sequentially displayed on the terminal device 3 in a tabular manner along with the template block 231. In this way, the operator can not only know the visitor status of the day, but also the actual change of the daily visitor volume.

接續沿用前述舉例:對應辨識資訊為A之A實體店鋪1經營者能透過整合模組23設定預期營業額為30000元,則資料庫22對應店鋪模板212儲存辨識資訊為A之預期營收資訊為30000;接著,當A實體店鋪1之經營者能夠於每日營業結束後,透過終端裝置3對應辨識資訊為A之店鋪模板212輸入實際營收資訊為45000元,而分析模組24會讀取資料庫22中對應辨識資訊A之預期營收資訊,並將實際營收資訊與預期營收資訊之差值產生營收分析資訊242,即為45000-30000=15000,也就是營收分析資訊242為15000;然後,顯示模組25接收分析模組24產生之營收分析資訊242判斷出屬於高度營收資訊,便以綠色覆蓋於對應之店鋪模板212上,以顏色提醒A實體店鋪1之經營者;同時,顯示模組25會將每日營收分析資訊242依序以表格方式,與模板圖塊231一併顯示於終端裝置3上,如此一來,經營者除了能夠得知當日營收狀況,也能夠知道每日之實際營收金額變化。Continue to use the foregoing example: the operator of the physical store 1 corresponding to the identification information of A can set the expected turnover of 30,000 yuan through the integration module 23, and the database 22 corresponds to the store template 212 to store the expected revenue information of the identification information of A as 30000; Then, when the operator of the physical store 1 of A is able to enter the actual revenue information of 45000 yuan through the terminal device 3 corresponding to the store template 212 whose identification information is A after the daily business ends, the analysis module 24 will read The expected revenue information corresponding to the identification information A in the database 22, and the difference between the actual revenue information and the expected revenue information is generated into revenue analysis information 242, which is 45000-30000=15000, which is the revenue analysis information 242 Then, the display module 25 receives the revenue analysis information 242 generated by the analysis module 24 and determines that it is high revenue information, and then overlays the corresponding store template 212 with green color to remind the operation of physical store 1 of A At the same time, the display module 25 will sequentially display the daily revenue analysis information 242 in a tabular format, together with the template block 231, on the terminal device 3. In this way, the operator can not only know the revenue of the day Status, you can also know the daily changes in the actual revenue amount.

綜合上述,本發明能夠達成下列功效:In summary, the present invention can achieve the following effects:

1.本發明營運資訊分析系統透過攝影裝置10收集實體店鋪1之實際來客資訊,並將實際來客資訊與預期來客資訊進行比對分析,並將來客分析資訊241以視覺化呈現,藉以提供經營人員有效掌握自身店鋪及其他店鋪之營運狀況,以適時調整行銷策略。1. The operating information analysis system of the present invention collects the actual visitor information of the physical store 1 through the camera device 10, compares and analyzes the actual visitor information with the expected visitor information, and visually presents the visitor analysis information 241 to provide operators Effectively grasp the operating conditions of one's own store and other stores to adjust marketing strategies in a timely manner.

2. 本發明營運資訊分析系統提供使用者透過接收模組26輸入實體店鋪1每日之實際營收資訊,並將實際營收資訊與預期營收資訊進行比對分析,並將營收分析資訊242以視覺化呈現,藉以提供經營人員有效掌握自身店鋪及其他店鋪之營運狀況,以適時調整行銷策略。2. The operating information analysis system of the present invention provides users with inputting the actual daily revenue information of the physical store 1 through the receiving module 26, and compares and analyzes the actual revenue information with the expected revenue information, and analyzes the revenue information 242 is presented visually to provide operators with an effective grasp of the operating conditions of their own stores and other stores, so as to adjust marketing strategies in a timely manner.

以上所舉實施例僅用以說明本發明而已,非用以限制本發明之範圍。舉凡不違本發明精神所從事的種種修改或變化,俱屬本發明意欲保護之範疇。The above-mentioned embodiments are only used to illustrate the present invention, and are not used to limit the scope of the present invention. All modifications or changes made without violating the spirit of the present invention fall within the scope of the present invention's intended protection.

1:實體店鋪 2:伺服器 3:終端裝置 10:攝影裝置 11:影像模組 12:傳輸模組 20:操控程式 21:配置模組 211:商場模板 212:店鋪模板 22:資料庫 23:整合模組 231:模板圖塊 24:分析模組 241:來客分析資訊 242:營收分析資訊 25:顯示模組 26:接收模組1: physical store 2: server 3: terminal device 10: Photography installation 11: Image module 12: Transmission module 20: Control program 21: Configuration module 211: mall template 212: shop template 22: Database 23: Integrated module 231: template block 24: Analysis module 241: Visitor Analysis Information 242: Revenue Analysis Information 25: display module 26: receiving module

圖1係本發明系統架構方塊圖。 圖2係本發明實施例示意圖,表示各攝影裝置架設於各店鋪,及各攝影裝置之傳輸模組與設有操控程式之伺服器訊號連接。 圖3係本發明操控程式運用示意圖(一),表示配置模組提供建立商場模板及複數店鋪模板。 圖4係本發明操控程式運用示意圖(二),表示顯示模組將來客分析資訊視覺化配合模板圖塊顯示於終端裝置。 圖5係本發明操控程式運用示意圖(三),表示顯示模組將營收分析資訊視覺化配合模板圖塊顯示於終端裝置。Figure 1 is a block diagram of the system architecture of the present invention. FIG. 2 is a schematic diagram of an embodiment of the present invention, showing that each photographing device is installed in each shop, and the transmission module of each photographing device is connected to a server with a control program. Fig. 3 is a schematic diagram (1) of the application of the control program of the present invention, showing that the configuration module provides a shopping mall template and a plurality of shop templates. 4 is a schematic diagram (2) of the application of the control program of the present invention, showing that the display module visualizes customer analysis information and displays the template block on the terminal device. FIG. 5 is a schematic diagram (3) of the application of the control program of the present invention, showing that the display module visualizes the revenue analysis information and displays the template block on the terminal device.

2:伺服器2: server

3:終端裝置3: terminal device

10:攝影裝置10: Photography installation

11:影像模組11: Image module

12:傳輸模組12: Transmission module

20:操控程式20: Control program

21:配置模組21: Configuration module

22:資料庫22: Database

23:整合模組23: Integrated module

24:分析模組24: Analysis module

25:顯示模組25: display module

26:接收模組26: receiving module

Claims (8)

一種營運資訊分析系統,其包含:複數攝影裝置,其分別架設於不同實體店鋪,每一攝影裝置對應實體店鋪設有一識別資訊,每一攝影裝置具有一影像模組及一傳輸模組,該影像模組擷取進出實體店鋪之人員影像進行影像辨識處理計算來客數值,以產生數值化之一影像資訊;該傳輸模組於所述影像資訊產生變化時配合所述識別資訊向外傳輸;以及一操控程式,其架設於伺服器且能運行於終端裝置,該操控程式透過終端裝置之通訊功能與該攝影裝置訊號連接;該操控程式具有一配置模組、一資料庫、一整合模組、一分析模組及一顯示模組,該配置模組提供對應實體商場及各店鋪以向量圖形化建立一商場模板及複數店鋪模板,各該店鋪模板配合該商場模板設置;該資料庫儲存該商場模板及各該店鋪模板;該整合模組讀取該資料庫儲存之各該店鋪模板,以對應各該店鋪模板編制一辨識資訊,該整合模組提供對應各該辨識資訊設定一預期來客資訊,所述辨識資訊能與所述識別資訊匹配,該整合模組將各該店鋪模板配合該商場模板整合產生一模板圖塊並儲存於該資料庫;該分析模組接收各該攝影裝置之識別資訊以於該資料庫中取得對應之所述辨識資訊,該分析模組接收由所述攝影裝置之傳輸模組傳送的數值化之所述影像資訊,並產生一實際來客資訊,其中,該分析模組於該資料庫中取得對應該辨識資訊之所述預期來客資訊,該分析模組將所述預期來客資訊與所述實際來客資訊之差值處理為一來客分析資訊,該來客分析資訊分為一高度來客資訊、一適中來客資訊及一低度來客資訊,該高度來客資訊為所述實際來客資訊大於所述預期來客資訊;該適中來客資訊為所述實際來客資訊等於所述預 期來客資訊;該低度來客資訊為所述實際來客資訊小於所述預期來客資訊;該顯示模組將該高度來客資訊、該適中來客資訊或該低度來客資訊透過不同顏色配合該模板圖塊以視覺化顯示。 An operating information analysis system, comprising: a plurality of photographing devices, which are respectively installed in different physical stores, each photographing device is provided with identification information corresponding to the physical store, each photographing device has an image module and a transmission module, the image The module captures images of people entering and exiting the physical store and performs image recognition processing to calculate the visitor value to generate numerical image information; the transmission module cooperates with the identification information to transmit outward when the image information changes; and A control program, which is installed on the server and can run on a terminal device. The control program is connected to the camera device through the communication function of the terminal device. The control program has a configuration module, a database, an integration module, and a Analysis module and a display module. The configuration module provides vector graphics to create a shopping mall template and a plurality of store templates corresponding to physical shopping malls and stores, and each store template is set in accordance with the shopping mall template; the database stores the shopping mall template And each store template; the integration module reads each store template stored in the database, and compiles identification information corresponding to each store template. The integration module provides an expected visitor information corresponding to each of the identification information. The identification information can be matched with the identification information. The integration module integrates each store template with the mall template to generate a template block and stores it in the database; the analysis module receives the identification information of each camera device to Obtain the corresponding identification information from the database, the analysis module receives the digitized image information transmitted by the transmission module of the photographing device, and generates an actual visitor information, wherein the analysis module Obtain the expected visitor information corresponding to the identification information in the database, and the analysis module processes the difference between the expected visitor information and the actual visitor information as a visitor analysis information, and the visitor analysis information is divided into one High visitor information, one moderate visitor information, and one low visitor information, where the high visitor information is that the actual visitor information is greater than the expected visitor information; the moderate visitor information is that the actual visitor information is equal to the expected visitor information. Long-term visitor information; the low-level visitor information means that the actual visitor information is less than the expected visitor information; the display module uses different colors to match the high-level visitor information, the moderate visitor information, or the low-level visitor information to the template block Show it visually. 如請求項1所述之營運資訊分析系統,其中,該操控程式具有一接收模組,該接收模組提供對應所述辨識資訊輸入一實際營收資訊;該整合模組提供設定各該店鋪模板之一預期營收資訊;該分析模組根據所述辨識資訊將所述實際營收資訊與所述預期營收資訊進行分析,以產生一營收分析資訊;該顯示模組將所述營收分析資訊視覺化配合該模板圖塊顯示於終端裝置。 The operating information analysis system according to claim 1, wherein the control program has a receiving module that provides input of actual revenue information corresponding to the identification information; the integrated module provides settings for each store template An expected revenue information; the analysis module analyzes the actual revenue information and the expected revenue information based on the identification information to generate revenue analysis information; the display module displays the revenue The analysis information is visualized and displayed on the terminal device with the template block. 如請求項1所述之營運資訊分析系統,其中,該顯示模組將該來客分析資訊表格化配合該模板圖塊顯示於終端裝置。 The operation information analysis system according to claim 1, wherein the display module forms the analysis information of the visitor and displays the template block on the terminal device. 如請求項2所述之營運資訊分析系統,其中,該營收分析資訊分為一高度營收資訊、一適中營收資訊及一低度營收資訊,該高度營收資訊為所述實際營收資訊大於所述預期營收資訊;該適中營收資訊為所述實際營收資訊等於所述預期營收資訊;該低度營收資訊為所述實際營收資訊小於所述預期營收資訊。 The operating information analysis system described in claim 2, wherein the revenue analysis information is divided into high-level revenue information, medium-level revenue information, and low-level revenue information. The high-level revenue information is the actual revenue information. Revenue information is greater than the expected revenue information; the moderate revenue information is that the actual revenue information is equal to the expected revenue information; the low revenue information is that the actual revenue information is less than the expected revenue information . 如請求項4所述之營運資訊分析系統,其中,該顯示模組將該高度營收資訊、該適中營收資訊及該低度營收資訊以不同顏色配合該模板圖塊顯示。 The operating information analysis system according to claim 4, wherein the display module displays the high revenue information, the moderate revenue information, and the low revenue information in different colors with the template block. 如請求項5所述之營運資訊分析系統,其中,該顯示模組將所述營收分析資訊表格化配合該模板圖塊顯示於終端裝置。 The operating information analysis system according to claim 5, wherein the display module tabulates the revenue analysis information and displays the template block on the terminal device. 如請求項1所述之營運資訊分析系統,其中,該分析模組設有一總計單位,該分析模組將接收到之該影像資訊持續累加到達該總計單位,以形成該實際來客資訊。 The operating information analysis system according to claim 1, wherein the analysis module is provided with a total unit, and the analysis module continuously accumulates the received image information to the total unit to form the actual visitor information. 如請求項1所述之營運資訊分析系統,其中,該傳輸模組於每一單位時間將該影像資訊傳送至該分析模組;該分析模組設有一總計單位,該分析模組將每一單位時間接收到之該影像資訊進行比對,以產生數值化之該影像資訊,於所述影像資訊產生變化數值時進行累加持續到達該總計單位,以形成該實際來客資訊。 The operating information analysis system according to claim 1, wherein the transmission module transmits the image information to the analysis module every unit time; the analysis module has a total unit, and the analysis module transfers each The image information received in the unit time is compared to generate the digitized image information, and when the image information has a change value, it is accumulated continuously to reach the total unit to form the actual visitor information.
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